Location: Englewood Cliffs, NJ
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
The
Financial Analyst
supports sales and business planning through financial analysis, reporting, forecasting, and data management. This role maintains reporting tools and master data; prepares recurring sales, profitability, and productivity reports; and coordinates monthly business plans, KPI targets, forecasts, and budgets. The analyst also evaluates business initiatives and cost-reduction opportunities, identifies trends and variances, and works with cross-functional partners to improve data accuracy, reporting efficiency, and business performance.
Fluency in Korean and English is required.
Responsibilities:
Drive cost/benefit and break-even analyses for business initiatives by gathering data, maintaining analysis files, and identifying potential improvement opportunities.
Own day-to-day planning and reporting activities by maintaining sales, channel, COI, trade mix, and profitability automation tools, developing ad hoc Excel tools, and coordinating data requests and meeting follow-ups.
Manage master data and reporting inputs through daily Ship-to/Bill-to mapping, Non-Project updates, model master maintenance, sales allocation and accrual data updates, and monthly new model updates with Product Management.
Manage recurring sales and financial performance reporting, including Retail Daily Sales, weekly NGSI reports, monthly corporate/channel sales, consolidated sales/P&L, Direct Shipment, Ground Rule, customer profit analysis, and account sell-out/sell-through reporting.
Drive customer and account profitability analysis by preparing data, tracking improvement actions, and addressing routine reporting inquiries.
Manage monthly and quarterly sales productivity analysis by preparing data, tracking results, and maintaining productivity reports by salesperson and team.
Coordinate monthly business planning by consolidating inputs from Sales, Product Management, and TD/BU and updating gross/net sales, deductions, marginal profit, P&L, and product/channel plans.
Coordinate sales and operational KPI planning by maintaining KPI trackers, target inputs, change logs, and bonus templates and driving validation with HR/Corporate Planning.
Execute monthly and quarterly financial reporting, forecasts, annual budgeting, and ad hoc analyses by collecting data, updating models, and analyzing basic trends and variances.
Conduct financial and cost analyses for cost reduction, savings, staffing, and resource optimization initiatives in collaboration with senior team members.
Own the maintenance and continuous improvement of existing accounting, planning, and reporting tools and processes to ensure data integrity, timely reporting, and efficient analyses.
Partner with Sales, Product Management, TD/BU, HR, Corporate Planning, and other finance and functional teams to collect inputs, drive action-item follow-up, and improve scalable reporting processes and performance metrics.
Education / Experience (Requirements):
Bachelor’s degree in finance.
Minimum 3 years of experience in data analytics or data management using an ERP system (preferred).
Proficiency in Microsoft Excel and PowerPoint, including skills in pivot tables, VLOOKUP, charts, tables, and trend analysis.
Korean & English fluency is required.
#LI-TF1
Recruiting Range
$75,000
—
$90,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Minsk; Tbilisi; Chișinău; Warsaw
Workplace: remote
Our National Retail Solutions brand is a highly successful Point-of-Sale (POS) SaaS business, rapidly expanding into new sectors with over 40,000 Point of Sale terminals in independent retailers like: convenience stores, bodegas, liquor stores, small grocers, and tobacco shops.
We’re looking for a
technical Engineering Manager
, with strong experience building highly scalable and robust systems focusing on:
Technical Leadership
Team Building: Hiring, Mentoring
Engineering Processes
You’ll work cross-functionally with product management, engineering, operations, go-to-market teams, and executive leadership to create intuitive, scalable products that address the needs of our customers.
This is an opportunity to build meaningful products from the ground up in a fast-moving environment where customer empathy, speed, and product quality matter.
We expect you to have:
Engineering Experience:
5+ years building frontend and backend systems using SQL and other databases, with hands-on experience defining system architecture.
Technical Leadership:
A minimum of 3+ years in a technical leadership role, directly managing engineers.
Architecture at Scale:
A proven track record of driving large-scale distributed systems and/or complex platform architectures.
Development Processes:
Practical experience working within Agile methodologies.
Talent Development:
Demonstrated success growing engineering organizations and building career development frameworks.
Core Technologies:
Strong proficiency with Node.js and Vue.js.
DevOps & Tooling:
Solid experience with CI/CD pipelines and Docker containerization.
AI-Assisted Engineering:
Experience leveraging AI tools for the design, development, and testing of production-grade systems.
Communication & Influence:
Skilled at presenting to both technical and non-technical audiences, including executive leadership.
Language Proficiency:
Command of English at the B2 level or higher.
Time Zone:
Ability to overlap with US Eastern Time for at least 4 hours per day.
Will be a plus:
Professional fluency in Russian.
Experience with AngularJS, PHP, and PostgreSQL.
Experience with document databases and caching frameworks.
Experience building Point-of-Sale (POS) and/or e-commerce systems, as well as working with payment systems.
We offer:
Hybrid/office in Belarus or remote b2b in Poland/Georgia/Moldova.
Stable job with long-term growth perspective.
Competitive salary with annual performance review.
Really good hardware.
An exciting and challenging job with talented people around.
Continuous learning and career growth opportunities.
Compensation for professional training, seminars, and conferences.
Referral program – get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
More perks for the Minsk office employees.
A few words about us:
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.
We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
Our
National Retail Solutions
brand
provides a sales management system and POS equipment to small and medium-sized businesses. With the help of NRS, business owners can solve a management problem: the product includes integrated advertising, data analysis, and payment processing.
Location: Denver, CO, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Overview
Fanatics Betting & Gaming is continuing to build and evolve AI-powered customer experiences through our GenAI customer service chatbot (FBGA) and our internal co-pilot for customer service agents, ARENA. The quality of those experiences depends on the knowledge behind them. As Senior Manager, Knowledge Management, you will lead the team that owns that knowledge base, turning what we learn from customer cases into the best user experience possible, whether for our end customers or internal stakeholders.
You will work with automated tooling developed by our Engineers to build and refine knowledge articles (KAs), drawing on input from stakeholders, operational data from our customer contacts, and signals from our evaluation and quality data. You’ll be Operations’ primary partner to Product and Engineering on knowledge, content, and the systems that deliver it.
This role suits an exceptionally organized leader who can run a disciplined content lifecycle, translate case data into prioritized action, and operate comfortably from strategy through execution.This role suits an exceptionally organized leader who can run a disciplined content lifecycle, translate case data into prioritized action, and operate comfortably from strategy through execution.
Responsibilities
Knowledge base ownership
Own the knowledge base that powers FBGA and ARENA, including its structure, taxonomy, content, accuracy, and coverage
Establish and run a content lifecycle with clear owners, testing and review cadences, and approval workflows, so content stays current as policies, products, and states change
Set and enforce content standards that keep knowledge consistent, compliant, and easy for both people and AI to use
Drive the evolution of internally developed tools and automated processes so that Knowledge can scale and keep pace with the broader business
Insights and trend analysis
Drive analysis of trends across case types and subtypes, focusing on containment, escalation, repeat contact, and delivering a quality user experience.
Turn trends and quality findings into a prioritized backlog of content, process, and product improvements, and see them through to impact
Deliver regular readouts to Operations leadership and partner teams that connect knowledge changes to measurable outcomes
Cross-functional partnership
Serve as the Operations lead partner to Product and Engineering on knowledge systems, tooling, and the requirements that shape how knowledge reaches FBGA and ARENA.
Partner with our Quality team to act on evaluation findings, and with our Go-To-Market team so launch content is ready before go-live
Surface customer and operational insights to Product, Marketing, Compliance, and other frontline teams
Team leadership
Lead, hire, and develop the Knowledge team, setting clear priorities and raising the bar on rigor and ownership
Build the operating rhythm for the team, including planning, intake, prioritization, and reporting, so work is visible, organized, and predictable
Ensure the team follows all internal and external guidelines and regulations.
Qualifications
8+ years of experience in operations, knowledge management, customer experience, or a related field, including leading teams.
Proven ability to build and run a content or knowledge function with defined standards, ownership, and governance.
Strong analytical skills, with the ability to synthesize large amounts of case and performance data into clear priorities and recommendations.
Track record of partnering effectively with Product and Engineering teams on requirements, prioritization, and delivery.
Rigorous attention to detail and strong organization, with the ability to manage many parallel workstreams and deadlines.
Exceptional written and verbal communication, including the ability to tell a clear, data-backed story to senior leaders.
Ability to operate from strategy to execution, and to turn strategy into operating practice.
Ability to pass required licensing mandated by state racing and gaming regulatory bodies.
Bachelor’s degree or equivalent experience.
Preferred Qualifications
Experience with AI-assisted support, chatbots, or retrieval-based knowledge systems, and how content quality affects their performance.
Experience in online sportsbook, casino, or poker, or another regulated, fast-moving environment.
Familiarity with proprietary online gaming tools, systems, and reports (Fraud, Payments, Gaming, Sportsbook).
Experience with knowledge management platforms and content analytics.
Hands-on SQL or data analysis skills.
Deep empathy for the customer and curiosity about technology as a customer experience enabler.
Master’s degree
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$150,000
—
$170,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview:
We are looking for an Associate Paid Media Planner to join our Global Media team, supporting paid media campaigns across PlayStation’s global games portfolio. This is an opportunity for someone early in their media career to work on high-profile campaigns and collaborate with internal teams, external partners and media agencies.
Working alongside experienced planners, you will contribute to the development and evaluation of media plans, helping translate marketing objectives, audience insights and investment priorities into effective media activation. You will also support campaign delivery, performance reporting and optimisation across markets and channels. We are looking for someone organised, analytical, curious and eager to develop their media planning expertise in a global environment.
What you'll be doing:
Media Planning & Campaign Delivery
Support the planning and delivery of global paid media campaigns across PlayStation’s games portfolio.
Contribute to the development of media plans, working with internal stakeholders and agency partners to translate marketing objectives and audience insights into effective channel, audience and investment recommendations.
Evaluate media recommendations across markets, audiences and channels, identifying opportunities to improve plans and ensure alignment with campaign objectives, audience priorities and budgets.
Coordinate planning milestones, approvals and launch requirements, escalating issues when needed.
Apply media planning fundamentals, including audience targeting, channel selection, reach, frequency and budget allocation, to inform recommendations and improve campaign effectiveness.
Maintain accurate campaign documentation, trackers and planning materials.
Agency & Stakeholder Collaboration
Coordinate agency deliverables, track progress and follow up on outstanding actions.
Build and maintain productive relationships with internal and external stakeholders to support effective collaboration and campaign delivery.
Support campaign updates, planning presentations and stakeholder communications.
Capture market feedback and help coordinate requirements across global and local teams.
Identify and escalate delivery risks, delays or missing information to senior planners.
Campaign Performance & Measurement
Support monitoring of paid media performance against agreed objectives and KPIs.
Consolidate campaign reporting, performance updates and post-campaign analysis with agency and measurement teams.
Identify emerging performance trends, learnings and potential improvements for discussion with the wider team.
Develop an understanding of how media investment contributes to brand and commercial outcomes.
Document and share campaign learnings.
Planning Processes & Continuous Improvment
Maintain planning templates, campaign trackers and reporting processes.
Help keep budgets, timelines, deliverables and decisions visible to the team.
Contribute ideas to simplify workflows and improve collaboration.
Stay informed about digital media, advertising platforms, gaming and emerging technologies.
Build familiarity with data, reporting and AI-enabled tools for day-to-day planning.
Support wider media initiatives, including the Retail Media Centre for Enablement (C4E), working with internal teams and agency partners to improve capabilities, processes and ways of working.
Support the development of retail media reporting, benchmarks and best practices, helping identify opportunities to improve campaign effectiveness.
Key Performance Indicators
Deliver assigned planning tasks accurately and on time, supporting successful campaign launches.
Contribute thoughtful, data-informed recommendations that help improve media plans and campaign effectiveness.
Maintain clear and current campaign documentation and trackers.
Build effective relationships with internal stakeholders and agency partners.
Support timely and accurate reporting, contributing useful observations and learnings.
Identify and communicate potential delivery risks in a timely manner.
Demonstrate ongoing development in planning knowledge, analytical skills and independent judgement.
What we're looking for:
2+ years of relevant experience in paid media, media planning, digital marketing or a related discipline.
Foundational understanding of paid social, online video, programmatic display and paid search.
Familiarity with campaign objectives, audience targeting, media planning principles and performance metrics.
Experience supporting campaign planning, activation, reporting or optimisation.
Strong organisation, attention to detail and ability to manage multiple deadlines.
Good analytical skills and working knowledge of Microsoft Excel and PowerPoint.
Clear written and verbal communication skills and a collaborative, proactive approach.
Willingness to learn, ask questions and take on new responsibilities.
Preferred Qualities:
Experience within a media agency, particularly digital or integrated media planning.
Exposure to multi-market or international campaigns.
Familiarity with media planning tools, reporting platforms or digital advertising platforms.
Interest in gaming, entertainment, technology or consumer marketing.
Experience using AI or automation tools to improve productivity or analysis.
A degree or equivalent relevant professional experience.
Benefits:
Discretionary bonus opportunity
Hybrid working model (FlexModes)
Private Medical Insurance
Dental Scheme
25 days holiday per year
On Site Gym
Subsidised Café
Free soft drinks
On site bar
Access to cycle garage and showers
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Buenos Aires, Argentina; Ciudad de México, Mexico; Bogotá, Colombia; Moscow, Russia; Belgrade, Serbia; Caracas, Venezuela, Bolivarian Republic of
Workplace: remote
At
NOVACARD
, we’re redefining how people use credit. We are the
first interest-free and no-annual-fee credit card in Mexico
, designed to simplify personal finances and give users complete control - all from a mobile app. With NOVACARD, users can access up to
$200,000 MXN in credit
, only pay when they use it, and manage everything digitally in under 5 minutes. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and the freedom they need to reach their goals. Simple finances, big goals.
About the Role:
We are looking for a strong Product Manager to lead cross-sell strategy and execution for our cash loans and credit lines portfolio in the Near Prime segment. You will be fully responsible for driving incremental product adoption among our existing customer base, maximizing share of wallet, and designing seamless multi-product journeys. This role demands the ability to balance customer lifetime value, data-driven offer design, and business profitability. The role is mostly remote, with business trips when required.
Key Responsibilities:
Develop and own the cross-sell strategy and roadmap for Cash Loans and Credit Lines, identifying high-potential customer segments for multi-product adoption.
Design targeted cross-sell value propositions that sit at the intersection of customer needs, product eligibility, tech feasibility, and financial return.
Own the cross-sell P&L and track core metrics: cross-sell take-up rate, products-per-customer ratio, time-to-second-product, incremental revenue per customer, activation and usage of the second product, and overall LTV uplift.
Architect end-to-end cross-sell customer journeys — from in-app triggers and pre-approved offers to seamless onboarding for a second product — ensuring a frictionless experience that deepens engagement.
Identify and build partnership integrations (online/offline retailers, ecosystems) that serve as cross-sell channels or co-branded triggers for existing customers.
Continuously analyze and optimize unit economics (UE) of cross-sell initiatives, balancing acquisition-like incentives with long-term portfolio profitability.
Build and manage the cross-sell product management process, define a success matrix for cross-sell initiatives, and run a prioritized experimentation roadmap.
Work cross-functionally with risk, marketing (CRM, lifecycle), IT, finance, and legal teams to align cross-sell campaigns with credit policies, communication governance, and tech delivery (both locally and with HQ).
Drive continuous improvement of the cross-sell customer journey (CJM), ensuring that every touchpoint reinforces trust and value, and that new features meet cost, quality, and performance targets.
Key Requirements:
Solid experience in consumer lending (Cash Loans, Credit Lines, Credit Cards, PDL, or other unsecured credit) on the business or risk management side — mandatory.
Proven track record of driving cross-sell, up-sell, or multi-product adoption in a financial services or fintech environment is a strong advantage.
Deep understanding of adjacent functions: risk management, lifecycle marketing, and IT.
Strong upper-intermediate English (both spoken and written) — required for regular communication with international teams and HQ.
Powerful analytical skills, ability to frame cross-sell as a product discipline, out-of-the-box thinking, and flexibility. Comfortable managing multiple experiments and initiatives simultaneously.
Genuine curiosity about customer behavior, openness to new ideas, and advanced communication and stakeholder management skills.
What We Offer
Remote work format, with office/on-site options when needed.
Official employment under local labor law; contractor arrangements available for candidates from other countries.
The opportunity to define and scale the cross-sell function in a high-growth Near Prime lending business.
A data-driven, experimental culture where your hypotheses directly translate into measurable revenue and customer satisfaction gains.
Autonomy to build cross-sell processes from scratch and collaborate with an international team shaping the future of credit in Mexico.
Responsibilities:
— Develop and execute the People strategy aligned with business priorities
— Advise the CEO, leadership team and investors on organizational design, workforce planning and change management
— Lead Talent Acquisition, improve hiring quality and speed, and develop employer branding
— Own compensation and benefits, including salary structures, grading, benchmarking and incentive schemes
— Manage performance reviews, leadership development and L&D initiatives
— Drive employee engagement, culture and employee experience
— Oversee international HR operations, payroll, employment compliance and HR systems
— Build a lean, scalable HR function using technology and automation
— Manage the People budget and track key HR metrics
Requirements:
— 8+ years of HR experience, including 3+ years leading a People function in a company with 100+ employees
— Experience in a scale-up or investor-backed business undergoing change
— Strong knowledge of international employment, including remote workers, contractors and EOR
— Experience restructuring or improving HR teams and developing team accountability
— Strong compensation and reward expertise, including grading, bonuses and retention plans
— Knowledge of HR systems and data protection
— Commercial mindset and ability to connect People decisions with business results
— Fluent English
— Nice to have: Experience in e-commerce, consumer brands, retail or marketplaces; M&A integration; experience in Central and Eastern Europe, especially Serbia.
Benefits:
— Strategic influence as part of the senior leadership team
— Hybrid work in Amsterdam or Belgrade with flexible hours
— 25 working days of paid vacation plus public holidays
— Health and wellbeing benefits
— Pension where applicable and an L&D budget
— Regular team events
Location: London, United Kingdom
Workplace: hybrid
The Position
Global University Systems is looking for an exceptional
Marketing Director with deep global B2C experience
to lead and transform a portfolio of brands within the wider GUS group.
This is a significant consumer marketing leadership role for a
proven brand builder
. Someone who understands how to create distinctive brands, build consumer demand, grow market share and turn brand investment into measurable commercial results.
You will take responsibility for a
portfolio of brands
, while also helping shape the wider marketing capability of the Group globally.
This is not a role for someone who simply wants to maintain what already exists.
We are looking for a game-changing marketing leader who can look at a business, understand its consumers and markets, identify where the biggest opportunities lie and build a bold strategy around them.
You will understand that brilliant branding is not simply about how something looks. It is about
creating distinction, influencing consumer choice, changing perception, building demand and ultimately driving growth.
The Opportunity
GUS operates a broad portfolio of education brands, institutions and businesses serving consumers across multiple international markets.
We already have significant scale, reach and an extraordinary platform to build from. The opportunity now is to take our brands and B2C marketing capability to the next level for a portfolio of brands within our group.
You will take a fresh look at your portfolio, understanding each brand's position, audiences, competitive landscape and growth potential.
Some brands may need repositioning. Others may require greater investment, stronger propositions, a different approach to customer acquisition or a completely new creative direction.
Your role will be to understand
what each brand needs to win in its market
, while ensuring the portfolio benefits from the scale, capability and reach of the wider Group.
Crucially, you will connect
brand, consumer insight, customer acquisition and commercial performance
.
What You'll Be Responsible For
You will take ownership of a portfolio within the wider GUS group of brands.
Develop a clear strategy and growth ambition for each brand within your portfolio.
Understand the different consumer audiences, propositions and competitive environments across the portfolio.
Identify where brands require repositioning, investment or transformation.
Balance individual brand identities with the advantages and capabilities of the wider Group.
Set clear priorities across the portfolio based on consumer opportunity and commercial potential.
Ensure each brand has a distinctive proposition and clear reason for consumers to choose it.
Build marketing strategies that translate into sustainable growth.
Building Brands That Consumers Choose
At the heart of this role is
brand building
.
We are looking for someone who has personally built, repositioned or transformed consumer-facing brands and can demonstrate the impact they made.
Define compelling consumer brand strategies and positioning.
Create distinctive propositions that resonate with clearly defined audiences.
Strengthen awareness, consideration, preference and ultimately conversion.
Use consumer insight and market intelligence to inform brand and marketing strategy.
Build creative platforms and campaigns capable of working across different international markets.
Create powerful stories that connect emotionally with consumers.
Ensure our brands stand out in increasingly competitive categories.
Build long-term brand equity while delivering short-term commercial performance.
This is not about building brands that simply look good.
It is about building brands that consumers want and businesses can grow.
Driving Growth
You will bring a sophisticated understanding of modern B2C marketing and the entire consumer journey, from initial awareness through consideration, acquisition, conversion and retention.
Build integrated marketing strategies across brand, digital, content, social, performance and CRM.
Develop audience segmentation and consumer propositions that drive action.
Balance long-term brand building with performance marketing and customer acquisition.
Understand customer acquisition economics, conversion and return on marketing investment.
Identify opportunities to improve the complete consumer journey.
Ensure marketing investment is focused on the channels, audiences and markets capable of delivering the greatest return.
Use data and consumer insight to continuously improve marketing performance.
Driving Transformation
We are looking for someone who is comfortable challenging the status quo.
You won't simply inherit a strategy and keep it running.
You will assess what is working, identify what isn't and make the changes necessary to create meaningful progress.
Identify the biggest opportunities to strengthen our brands and B2C marketing capability.
Develop bold strategies that create measurable commercial and brand growth.
Challenge existing ways of working and introduce new thinking.
Build a clear vision for where our brands need to go next.
Turn strategy into action and action into measurable results.
Raise the standard of marketing across the portfolio.
Create momentum and ensure marketing is genuinely moving the business forward.
Who We're Looking For
We are looking for an experienced senior marketing leader with a
significant track record in B2C marketing and consumer brand building.
Global B2C experience is essential for this role.
You may come from education, consumer goods, retail, travel, hospitality, technology, financial services, media, subscription businesses or another consumer-led, international environment.
You don't necessarily need to have worked in education.
What matters is that you understand
consumers, brands and growth
, and can demonstrate what you personally changed and the commercial impact it delivered.
We want to hear about:
The consumer brands you built or transformed.
The brand positioning you changed.
The international markets where you drove growth.
The consumer audiences you successfully reached.
The campaigns and strategies that materially changed performance.
The commercial growth your marketing delivered.
The portfolios you have managed.
The teams and capabilities you built.
You Will Bring
Significant senior B2C marketing leadership experience within a global or multi-market organisation.
A proven track record as a consumer brand builder.
Experience managing
multiple brands or a portfolio of consumer businesses/products.
Evidence of successfully repositioning, transforming or scaling established brands.
Strong understanding of consumer behaviour, segmentation and customer decision-making.
Deep expertise across brand strategy, creative development, integrated campaigns, digital, social and performance marketing.
Experience managing the complete B2C customer journey, from awareness and consideration through acquisition and conversion.
Evidence of delivering measurable commercial growth through marketing.
The ability to balance
brand building with customer acquisition and performance marketing
.
Experience operating across multiple international markets and adapting consumer strategies accordingly.
Strong commercial instincts and an understanding of customer acquisition, conversion, ROI and marketing effectiveness.
Experience building and leading high-performing marketing teams.
The ability to combine big-picture strategic thinking with exceptional execution.
Confidence working with and influencing senior leadership teams.
A willingness to challenge established thinking and make difficult decisions.
High energy, ambition and a strong bias towards action.
The Person
You are a
brand builder and commercial marketer
.
You are fascinated by consumers: what they want, what influences them, why they choose one brand over another and what makes them come back.
You understand both the art and science of marketing.
You believe in creativity and the power of brands, but you are equally comfortable talking about acquisition, conversion, investment and commercial return.
You can move between the detail of an individual brand and the bigger strategic picture of a global portfolio.
You see opportunities quickly and know how to translate them into action.
You are comfortable making decisions.
You challenge constructively, bring energy into a room and raise standards around you.
Above all, you build brands that grow.
If that sounds like the kind of challenge you've been looking for, we'd like to hear from you.
Other Information
Global University Systems is an equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
What we offer:
25 days annual leave plus bank holidays -
time to rest, recharge, and balance life beyond work.
Hybrid working -
most roles offer hybrid or flexible arrangements to support work-life balance.
Contributory Pension Scheme -
5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions.
Private Medical Insurance (T&C's apply) -
prioritising your wellbeing with speedy access to healthcare whenever you need support.
Season Ticket Loan (T&C's apply) -
spread the cost of your commute with an interest-free travel loan.
Eye Care Vouchers -
support for regular eye tests and essential eyewear.
Training & Development opportunities (T&C's apply) -
access to short courses via FutureLearn and Group-wide professional development programmes.
Staff Discount Scheme -
via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc
Employee Assistance Programme -
confidential support for your wellbeing, whenever you need it.
Refer a Friend Scheme for staff members (T&C's apply) -
earn rewards for helping us bring great talent into the team
If you feel this is the role you are looking for, please click below to apply for the role!
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. Our data privacy policy can be viewed
here
.
Location: London, United Kingdom
Workplace: hybrid
The Position
Global University Systems is looking for an exceptional
Marketing Director with deep global B2C experience
to lead and transform a portfolio of brands within the wider GUS group.
This is a significant consumer marketing leadership role for a
proven brand builder
. Someone who understands how to create distinctive brands, build consumer demand, grow market share and turn brand investment into measurable commercial results.
You will take responsibility for a
portfolio of brands
, while also helping shape the wider marketing capability of the Group globally.
This is not a role for someone who simply wants to maintain what already exists.
We are looking for a game-changing marketing leader who can look at a business, understand its consumers and markets, identify where the biggest opportunities lie and build a bold strategy around them.
You will understand that brilliant branding is not simply about how something looks. It is about
creating distinction, influencing consumer choice, changing perception, building demand and ultimately driving growth.
The Opportunity
GUS operates a broad portfolio of education brands, institutions and businesses serving consumers across multiple international markets.
We already have significant scale, reach and an extraordinary platform to build from. The opportunity now is to take our brands and B2C marketing capability to the next level for a portfolio of brands within our group.
You will take a fresh look at your portfolio, understanding each brand's position, audiences, competitive landscape and growth potential.
Some brands may need repositioning. Others may require greater investment, stronger propositions, a different approach to customer acquisition or a completely new creative direction.
Your role will be to understand
what each brand needs to win in its market
, while ensuring the portfolio benefits from the scale, capability and reach of the wider Group.
Crucially, you will connect
brand, consumer insight, customer acquisition and commercial performance
.
What You'll Be Responsible For
You will take ownership of a portfolio within the wider GUS group of brands.
Develop a clear strategy and growth ambition for each brand within your portfolio.
Understand the different consumer audiences, propositions and competitive environments across the portfolio.
Identify where brands require repositioning, investment or transformation.
Balance individual brand identities with the advantages and capabilities of the wider Group.
Set clear priorities across the portfolio based on consumer opportunity and commercial potential.
Ensure each brand has a distinctive proposition and clear reason for consumers to choose it.
Build marketing strategies that translate into sustainable growth.
Building Brands That Consumers Choose
At the heart of this role is
brand building
.
We are looking for someone who has personally built, repositioned or transformed consumer-facing brands and can demonstrate the impact they made.
Define compelling consumer brand strategies and positioning.
Create distinctive propositions that resonate with clearly defined audiences.
Strengthen awareness, consideration, preference and ultimately conversion.
Use consumer insight and market intelligence to inform brand and marketing strategy.
Build creative platforms and campaigns capable of working across different international markets.
Create powerful stories that connect emotionally with consumers.
Ensure our brands stand out in increasingly competitive categories.
Build long-term brand equity while delivering short-term commercial performance.
This is not about building brands that simply look good.
It is about building brands that consumers want and businesses can grow.
Driving Growth
You will bring a sophisticated understanding of modern B2C marketing and the entire consumer journey, from initial awareness through consideration, acquisition, conversion and retention.
Build integrated marketing strategies across brand, digital, content, social, performance and CRM.
Develop audience segmentation and consumer propositions that drive action.
Balance long-term brand building with performance marketing and customer acquisition.
Understand customer acquisition economics, conversion and return on marketing investment.
Identify opportunities to improve the complete consumer journey.
Ensure marketing investment is focused on the channels, audiences and markets capable of delivering the greatest return.
Use data and consumer insight to continuously improve marketing performance.
Driving Transformation
We are looking for someone who is comfortable challenging the status quo.
You won't simply inherit a strategy and keep it running.
You will assess what is working, identify what isn't and make the changes necessary to create meaningful progress.
Identify the biggest opportunities to strengthen our brands and B2C marketing capability.
Develop bold strategies that create measurable commercial and brand growth.
Challenge existing ways of working and introduce new thinking.
Build a clear vision for where our brands need to go next.
Turn strategy into action and action into measurable results.
Raise the standard of marketing across the portfolio.
Create momentum and ensure marketing is genuinely moving the business forward.
Who We're Looking For
We are looking for an experienced senior marketing leader with a
significant track record in B2C marketing and consumer brand building.
Global B2C experience is essential for this role.
You may come from education, consumer goods, retail, travel, hospitality, technology, financial services, media, subscription businesses or another consumer-led, international environment.
You don't necessarily need to have worked in education.
What matters is that you understand
consumers, brands and growth
, and can demonstrate what you personally changed and the commercial impact it delivered.
We want to hear about:
The consumer brands you built or transformed.
The brand positioning you changed.
The international markets where you drove growth.
The consumer audiences you successfully reached.
The campaigns and strategies that materially changed performance.
The commercial growth your marketing delivered.
The portfolios you have managed.
The teams and capabilities you built.
You Will Bring
Significant senior B2C marketing leadership experience within a global or multi-market organisation.
A proven track record as a consumer brand builder.
Experience managing
multiple brands or a portfolio of consumer businesses/products.
Evidence of successfully repositioning, transforming or scaling established brands.
Strong understanding of consumer behaviour, segmentation and customer decision-making.
Deep expertise across brand strategy, creative development, integrated campaigns, digital, social and performance marketing.
Experience managing the complete B2C customer journey, from awareness and consideration through acquisition and conversion.
Evidence of delivering measurable commercial growth through marketing.
The ability to balance
brand building with customer acquisition and performance marketing
.
Experience operating across multiple international markets and adapting consumer strategies accordingly.
Strong commercial instincts and an understanding of customer acquisition, conversion, ROI and marketing effectiveness.
Experience building and leading high-performing marketing teams.
The ability to combine big-picture strategic thinking with exceptional execution.
Confidence working with and influencing senior leadership teams.
A willingness to challenge established thinking and make difficult decisions.
High energy, ambition and a strong bias towards action.
The Person
You are a
brand builder and commercial marketer
.
You are fascinated by consumers: what they want, what influences them, why they choose one brand over another and what makes them come back.
You understand both the art and science of marketing.
You believe in creativity and the power of brands, but you are equally comfortable talking about acquisition, conversion, investment and commercial return.
You can move between the detail of an individual brand and the bigger strategic picture of a global portfolio.
You see opportunities quickly and know how to translate them into action.
You are comfortable making decisions.
You challenge constructively, bring energy into a room and raise standards around you.
Above all, you build brands that grow.
If that sounds like the kind of challenge you've been looking for, we'd like to hear from you.
Other Information
Global University Systems is an equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
What we offer:
25 days annual leave plus bank holidays -
time to rest, recharge, and balance life beyond work.
Hybrid working -
most roles offer hybrid or flexible arrangements to support work-life balance.
Contributory Pension Scheme -
5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions.
Private Medical Insurance (T&C's apply) -
prioritising your wellbeing with speedy access to healthcare whenever you need support.
Season Ticket Loan (T&C's apply) -
spread the cost of your commute with an interest-free travel loan.
Eye Care Vouchers -
support for regular eye tests and essential eyewear.
Training & Development opportunities (T&C's apply) -
access to short courses via FutureLearn and Group-wide professional development programmes.
Staff Discount Scheme -
via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc
Employee Assistance Programme -
confidential support for your wellbeing, whenever you need it.
Refer a Friend Scheme for staff members (T&C's apply) -
earn rewards for helping us bring great talent into the team
If you feel this is the role you are looking for, please click below to apply for the role!
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. Our data privacy policy can be viewed
here
.
Location: Minsk
Workplace: onsite
National Retail Solutions (NRS) is a leading provider of point-of-sale, payment, and digital solutions to tens of thousands of independent retailers across the United States and Canada. Processing millions of transactions daily across a rapidly growing network of high-volume retail terminals, NRS generates massive volumes of operational data.
To empower our retailers and internal teams with instant insights, NRS is building a state-of-the-art, high-throughput Real-Time Reporting Engine powered by ClickHouse. This strategic initiative involves modernizing our data infrastructure, building scalable analytical pipelines, and delivering sub-second reporting dashboards for large-scale transaction datasets.
We are seeking an experienced Technical Project Manager (Data & Reporting Platform) based in Minsk to join our distributed engineering team. In this role, you will lead the end-to-end delivery of our core ClickHouse real-time reporting platform, coordinating cross-functional efforts across backend engineers (Golang/Node.js/PHP), database architects, data engineers, QA, and frontend developers (Vue.js).
The ideal candidate possesses strong technical project management fundamentals, a solid grasp of data systems/ETL workflows, and naturally leverages AI workflows (Claude, Gemini) to optimize sprint planning, write technical specifications, streamline documentation, and track technical deliverables.
This role requires 3 days a week in-office work at our Minsk office facility to collaborate in person with our engineering team, along with regular remote collaboration with teams in Israel and the U.S.
Responsibilities:
Program Execution & Technical Project Delivery
Lead end-to-end project execution for our ClickHouse real-time reporting platform, managing schedules, sprint backlogs, dependency mapping, and technical milestones.
Partner closely with backend developers, data engineers, and UI teams to plan and execute high-throughput data pipelines, data aggregation flows, and reporting API deployments.
Manage technical risks, identify pipeline bottlenecks, resolve execution blockers, and establish clear criteria for platform stability and performance testing.
Act as a technical bridge between Product Management, System Architects, and Engineering teams to translate complex reporting requirements into clear user stories and technical tasks.
Leverage modern
AI productivity tools
(Claude, Gemini) to accelerate sprint documentation, analyze project risks, summarize technical alignment meetings, and draft comprehensive project specs.
Metrics, Stakeholder Management & Status Reporting
Establish and maintain KPIs, execution velocity metrics, and project health dashboards in Jira/Confluence.
Provide weekly progress updates to senior leadership, including the VP of Technology, CTO, and key business stakeholders.
Oversee SLA requirements, data delivery timelines, and release readiness checklists across global teams.
Organize and facilitate cross-functional release management, ensuring smooth rollouts with zero downtime for reporting services.
Data Integrations & Cross-Team Collaboration
Oversee data integration initiatives with third-party platforms, external data feeds, and internal microservices.
Understand partner technical specifications, API structures, data schema expectations, and support escalation paths.
Lead Agile ceremonies (Sprint Planning, Daily Standups, Backlog Grooming, Retrospectives) for distributed engineering groups across time zones.
Required Qualifications:
5+ years of Technical Project Management experience
leading complex software development or data engineering initiatives.
Proven Data & Platform Project Management Experience:
Hands-on experience delivering projects focused on databases, business intelligence (BI), analytics, ETL/data pipelines, or high-throughput reporting systems.
Agile & Jira Mastery:
Advanced proficiency in Jira (Scrum/Kanban management, roadmapping, custom workflows, automation) and Confluence documentation.
Strong AI Integration Capabilities:
A habitual and demonstrated workflow using AI assistants (Claude, Gemini) to optimize project planning, write specifications, summarize requirements, and improve delivery velocity.
Technical Understanding of Systems Architecture:
Solid conceptual understanding of microservices, REST/gRPC APIs, SQL/database architectures, CI/CD pipelines, and cloud environments (AWS).
Scope & Risk Management:
Proven ability to manage technical debt, negotiate scope trade-offs with product owners, and clear complex engineering blockers independently.
Cross-Functional & International Experience: Exceptional team leadership skills with experience working alongside global teams in the U.S. and Israel.
Strong Communication:
Excellent spoken and written English, comfortable facilitating technical design discussions and executive briefings.
Nice to Have:
Experience managing projects involving
ClickHouse
or other columnar/OLAP data stores (Snowflake, BigQuery, Redshift).
Background in managing high-availability, low-latency financial, transaction, or POS reporting environments.
Familiarity with data visualization tools or reporting dashboards (Grafana, Tableau, Metabase, custom Vue.js dashboards).
PMP, PMI-ACP, CSM (Certified Scrum Master), or equivalent Agile/Project Management certifications.
Work Schedule & Location:
Location:
Minsk, Belarus (Office).
In-Office Requirement:
3 days per week
at our Minsk office facility.
Time Zone Overlap:
At least
3 hours of daily overlap
with U.S. Eastern Standard Time (EST).
What We Offer:
A central role in delivering a high-impact, real-time data engine for the U.S. retail tech market.
Direct collaboration with highly skilled engineering and product leadership in Minsk, Israel, and the U.S.
Clear career advancement opportunities within a rapidly scaling data platform team.
Competitive compensation package.
Our benefits:
Hybrid work opportunity!
Modern office with free parking in the very center of Minsk.
An exciting and challenging job with talented people around.
Competitive salary and growth opportunities.
Really good hardware.
26 vacation days & 5 fully covered sick days without sick leave required per year.
Compensation for professional training, seminars, and conferences.
Sports activities reimbursement and loyalty program.
Medical insurance.
Referral program – get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
A few words about us:
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
Our National Retail Solutions brandprovides a sales management system and POS equipment to small and medium-sized businesses. With the help of NRS, business owners can solve a management problem: the product includes integrated advertising, data analysis, and payment processing.
NRS is now expanding into a completely new vertical: restaurant technology.We are building a brand-new Restaurant POS platform, a modern and highly capable system designed specifically for restaurant operations. This is one of the most significant product expansions in NRS history and will open a major new market for the company.This is a real opportunity to help build something new and important.
Location: Lisbon, Portugal
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
IMPORTANT NOTE
:
This position is for a
Seasonal
fixed-term 6-month contract
(starting
January 2027)
, with possible extension depending on performance and business needs.
What does the role involve?
At Catawiki, you have the opportunity to engage and delight our broad variety of customers (Sellers and Buyers) by solving complex challenges and managing disputes and complaints. You make sure that customer queries are addressed and resolved in a correct and timely manner via diverse channels (chat, email, phone, social media). When there is a dispute between a seller and a buyer, you will mediate between the customers and find a solution that works for both.
The customer service department plays an essential role in Catawiki, as our customer service representatives ensure that our customers return to our platform on a regular basis and thereby directly help grow the business. The customer service department is also a crucial link between departments, closely working with Sales and our Experts as well as other departments to improve the overall Customer Experience. Through their close customer contact, CS brings valuable feedback on possibilities for improvements in our services.
This is who you are
You are motivated by providing delight to our customers, you can communicate clearly, and providing excellent customer support is your main goal. You will try your utmost to find fitting solutions to all problems, and you do this in a patient and empathetic way. In addition, you are:
1 to 4 years
of direct experience in
Customer Service
or
Content Moderation
. Experience with
Live Channels
is highly valued.
Professional speaking and writing skills in
Japanese
and
English
; strong communication skills.
Strong analytical and critical thinking skills.
Preferably, previous experience in a customer service environment or a customer-related role (hospitality, tourism, retail, call-centre, etc.).
Ability to quickly switch between various customer channels, like phone and e-mail communications.
Ability to positively interact with your team and other departments.
Available to work 40 hours per week.
You are willing to commute to our Lisbon office and work in the office at least 2 days per week.
You are flexible with working at least 2 weekends a month and on some public holidays.
This role is based in Lisbon, Portugal
.
Hear what our current CS Representative say about the role:
"As a CS International Representative at Catawiki, I enjoy being part of a team that strives to provide an excellent level of service to our buyers and sellers. Working with customers who are passionate about their special objects keeps the role engaging and fulfilling. No two cases are the same, and we are continually learning and adapting to the fast-paced, exciting environment that working at Catawiki brings. It is valuable to be a part of such a diverse and inclusive company where our voices are valued and heard. We are equipped with the tools and support to thrive as specialists and grow within Catawiki.".
In return
A competitive
Annual Gross Base Salary
of
18.000€
-
23.000€
depending on your level, competencies, and overall experience.
Health Insurance
from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network.
A
Work From Home Allowance
to help with your monthly household bills.
Commuting
between your home and our office is covered by Catawiki.
Amazing
Office
right in the centre of Lisbon.
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Location: Lisbon, Portugal
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
IMPORTANT NOTE
:
This position is for a
Seasonal
fixed-term 6-month contract
(starting
January 2027)
, with possible extension depending on performance and business needs.
What does the role involve?
At Catawiki, you have the opportunity to engage and delight our broad variety of customers (Sellers and Buyers) by solving complex challenges and managing disputes and complaints. You make sure that customer queries are addressed and resolved in a correct and timely manner via diverse channels (chat, email, phone, social media). When there is a dispute between a seller and a buyer, you will mediate between the customers and find a solution that works for both.
The customer service department plays an essential role in Catawiki, as our customer service representatives ensure that our customers return to our platform on a regular basis and thereby directly help grow the business. The customer service department is also a crucial link between departments, closely working with Sales and our Experts as well as other departments to improve the overall Customer Experience. Through their close customer contact, CS brings valuable feedback on possibilities for improvements in our services.
This is who you are
You are motivated by providing delight to our customers, you can communicate clearly, and providing excellent customer support is your main goal. You will try your utmost to find fitting solutions to all problems, and you do this in a patient and empathetic way. In addition, you are:
1 to 4 years
of direct experience in
Customer Service
or
Content Moderation
. Experience with
Live Channels
is highly valued.
Professional speaking and writing skills in
German
and
English
; strong communication skills.
Strong analytical and critical thinking skills.
Preferably, previous experience in a customer service environment or a customer-related role (hospitality, tourism, retail, call-centre, etc.).
Ability to quickly switch between various customer channels, like phone and e-mail communications.
Ability to positively interact with your team and other departments.
Available to work 40 hours per week.
You are willing to commute to our Lisbon office and work in the office at least 2 days per week.
You are flexible with working at least 2 weekends a month and on some public holidays.
This role is based in Lisbon, Portugal
.
Hear what our current CS Representative say about the role:
"As a CS International Representative at Catawiki, I enjoy being part of a team that strives to provide an excellent level of service to our buyers and sellers. Working with customers who are passionate about their special objects keeps the role engaging and fulfilling. No two cases are the same, and we are continually learning and adapting to the fast-paced, exciting environment that working at Catawiki brings. It is valuable to be a part of such a diverse and inclusive company where our voices are valued and heard. We are equipped with the tools and support to thrive as specialists and grow within Catawiki.".
In return
A competitive
Annual Gross Base Salary
of
18.000€
-
23.000€
depending on your level, competencies, and overall experience.
Health Insurance
from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network.
A
Work From Home Allowance
to help with your monthly household bills.
Commuting
between your home and our office is covered by Catawiki.
Amazing
Office
right in the centre of Lisbon.
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Location: Lisbon, Portugal
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
IMPORTANT NOTE
:
This position is for a
Seasonal
fixed-term 6-month contract
(starting
January 2027)
, with possible extension depending on performance and business needs.
What does the role involve?
At Catawiki, you have the opportunity to engage and delight our broad variety of customers (Sellers and Buyers) by solving complex challenges and managing disputes and complaints. You make sure that customer queries are addressed and resolved in a correct and timely manner via diverse channels (chat, email, phone, social media). When there is a dispute between a seller and a buyer, you will mediate between the customers and find a solution that works for both.
The customer service department plays an essential role in Catawiki, as our customer service representatives ensure that our customers return to our platform on a regular basis and thereby directly help grow the business. The customer service department is also a crucial link between departments, closely working with Sales and our Experts as well as other departments to improve the overall Customer Experience. Through their close customer contact, CS brings valuable feedback on possibilities for improvements in our services.
This is who you are
You are motivated by providing delight to our customers, you can communicate clearly, and providing excellent customer support is your main goal. You will try your utmost to find fitting solutions to all problems, and you do this in a patient and empathetic way. In addition, you are:
1 to 4 years
of direct experience in
Customer Service
or
Content Moderation
. Experience with
Live Channels
is highly valued.
Professional speaking and writing skills in
Dutch
and
English
; strong communication skills.
Strong analytical and critical thinking skills.
Preferably, previous experience in a customer service environment or a customer-related role (hospitality, tourism, retail, call-centre, etc.).
Ability to quickly switch between various customer channels, like phone and e-mail communications.
Ability to positively interact with your team and other departments.
Available to work 40 hours per week.
You are willing to commute to our Lisbon office and work in the office at least 2 days per week.
You are flexible with working at least 2 weekends a month and on some public holidays.
This role is based in Lisbon, Portugal
.
Hear what our current CS Representative say about the role:
"As a CS International Representative at Catawiki, I enjoy being part of a team that strives to provide an excellent level of service to our buyers and sellers. Working with customers who are passionate about their special objects keeps the role engaging and fulfilling. No two cases are the same, and we are continually learning and adapting to the fast-paced, exciting environment that working at Catawiki brings. It is valuable to be a part of such a diverse and inclusive company where our voices are valued and heard. We are equipped with the tools and support to thrive as specialists and grow within Catawiki.".
In return
A competitive
Annual Gross Base Salary
of
18.000€
-
23.000€
depending on your level, competencies, and overall experience.
Health Insurance
from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network.
A
Work From Home Allowance
to help with your monthly household bills.
Commuting
between your home and our office is covered by Catawiki.
Amazing
Office
right in the centre of Lisbon.
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Location: Milan, Italy
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. At Deliveroo, Marketing plays a key role in driving growth and shaping how customers experience our brand. We work across local and global teams, combining strategic thinking, creativity and a strong understanding of e-commerce to solve business challenges and deliver best-in-class marketing campaigns. If you’re entrepreneurial, hands-on and passionate about building brands and driving growth in a fast-paced environment, this is the team for you.
We’re looking for a Senior Merchant Marketing Manager to join our Milan team. This is a hybrid role. In this role, you’ll help us shape, scale, and optimize our Merchant Marketing strategy and lead co-marketing initiatives with our key partners, driving mutual growth and maximizing brand visibility across Italy.
What You’ll Be Doing
You’ll be joining the Merchant Marketing team. This team bridges the gap between our commercial business partners and our marketing engine, creating high-visibility marketing collaborations that delight customers and accelerate marketplace performance through partner growth. As a Senior Merchant Marketing Manager, you’ll shape the long-term direction of Merchant Marketing in Italy and lead one of the team’s key workstreams, working in close partnership with Commercial.
Here’s what your role might look like:
Own and evolve the Merchant Marketing strategy:
Maintain and adapt our Merchant Marketing framework so it stays relevant and fit for purpose as business needs change. You’ll work with Marketing and Commercial leadership to translate marketing and commercial objectives into clear priorities, partner segmentation and plans, ensuring the framework never becomes outdated and always supports growth.
Partner with Commercial on partner negotiations:
Be directly involved in commercial negotiations with key restaurant and grocery partners, shaping marketing commitments and ensuring they are ambitious, mutually beneficial and aligned with Deliveroo’s strategic priorities.
Lead and drive your Merchant Marketing workstream:
Take ownership of your area by setting priorities, providing direction and ensuring high-quality execution. You’ll coordinate and guide the work of cross-functional team members, align stakeholders around shared objectives and influence others to drive projects forward, even without direct reporting lines. You’ll also need to be comfortable rolling up your sleeves and stepping into hands-on execution when needed, while ensuring alignment with the broader Merchant Marketing & Promo team.
Manage senior stakeholders:
Act as a trusted marketing counterpart for senior Commercial and Marketing leaders, and as a senior point of contact for partners, aligning on joint roadmaps, building long-term relationships and influencing decisions at leadership level.
Drive performance and investment decisions:
Define the success metrics for your workstream, review results with your team using data-driven insights, and steer how marketing budgets are allocated across partners and initiatives to maximize shared ROI.
Guide and localize global initiatives:
Act as the local strategic lead for global campaigns and initiatives, adapting them where required so they fit the local Merchant Marketing strategy. You’ll partner with central teams to make sure global programs deliver impact in the Italian market and stay consistent with our local priorities.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
7-8 years of experience in Trade, Partner or Merchant Marketing
within fast paced environments across FMCG, e-commerce, tech or retail, with a proven track record of defining and delivering successful co-marketing strategies and campaigns at scale.
Strong understanding of the Italian commercial landscape:
Deep familiarity with regional consumer behaviors, retail promotions, and local media channels across major Italian cities, and the ability to turn market insight into long-term strategy.
Proven people leadership experience:
Experience managing and developing teams, setting direction and quality standards, and coaching team members to grow and deliver.
Proven ability to influence senior stakeholders:
Exceptional communication, negotiation, and relationship-management skills, with experience supporting or leading commercial negotiations with enterprise partners and aligning senior Commercial and Marketing leadership.
Strategic mindset with commercial acumen:
Ability to build and evolve marketing frameworks in line with business objectives, and to interpret data to evaluate effectiveness and guide budget allocation and investment decisions.
Autonomous and adaptable leader:
Comfortable navigating constant change, making sound decisions in a fast-paced environment and taking ownership of outcomes in ambiguous situations.
Fluency in both English and Italian:
Full professional proficiency in both written and spoken languages to ensure seamless collaboration across local and global team structures.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Compensation
National Collective Agreement (CBA): CCNL Commercio e Terziario
Classification Level: Livello 1
The salary range for this role is €56,000 – €70,000 gross per year.
The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner!
The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
Pay Range:
€56.000
—
€70.000 EUR
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Tel Aviv, HQ
Workplace: OnSite
We are looking for a Vertical Product Manager to own Wonderful's solutions for the financial services industry: retail and commercial banks, digital banks, and insurers. This role is responsible for the strategy, roadmap and go-to-market of repeatable financial services solutions: products that solve a specific business problem for a bank or an insurer and that we can sell and deploy again and again, in every country we work in.
Our teams in the field already build valuable agents for banks and insurers. As one of the first Vertical PMs, you will turn this field experience into a catalog of solutions that sales can pitch from the first meeting, and that our deployment teams can take to production faster each time. You will work closely with country GMs, Deployment Strategists, FDEs, HQ product groups, R&D and marketing.
Financial services conversations sit at the points where a customer is most exposed and the institution is most procedural: a mortgage decision, a disputed charge, a lost card, a claim after an accident. Solutions in this vertical have to be accurate, explainable and auditable, in the local language and under the local regulator, or they do not get bought.
WHAT YOU'LL DO
- Drive the product vision, strategy and roadmap for Wonderful's financial services solutions, from the first solutions to a full catalog across banking and insurance.
- Identify the highest-value repeatable solutions, using what we have already built for bank and insurer customers, input from the field and market research.
- Convert repeated customer needs into productized solutions rather than one-off builds, in partnership with HQ product groups and R&D.
- Own the full solution offering for go-to-market, including demos, pricing, business case and reference deployments, so that solutions win deals in pre-sale.
- Partner with marketing and sales on positioning, sales enablement and conversations with senior banking and insurance buyers.
- Build a deep understanding of bank and insurer operations, buyer needs, regulation and competitors, and use it to shape priorities.
- Set the accuracy, explainability, audit and escalation bar that a regulated financial institution will accept, together with R&D, security and legal, so that a solution can reach production and not only pilot.
- Own the market rollout for each solution: which countries it enters and in what order, what has to change for it to work in each one, and how we grow penetration from there. A solution is judged by its total across every market, not by a single deal.
- Lead a cross-functional team of engineers and designers from discovery to production, while maintaining team health.
- Define and track the metrics that show each solution is working, and communicate progress to leadership.
- Operate independently, think strategically and communicate clearly with executive and technical audiences.
WHO YOU ARE
- 5+ years of product management, solutions or strategy experience in B2B or enterprise software.
- Experience building products for banks, insurers or other financial institutions, or working inside one.
- Experience taking a product from customer discovery to repeatable sales.
- Experience working closely with engineering, sales and customer-facing teams.
- Experience presenting to and influencing senior executives.
- AI-native PM with demonstrated ability to use AI tools to build prototypes and demos, and to redesign workflows.
ADVANTAGES
- Experience with AI agents, LLM-based products or workflow automation.
- Experience in a pre-sales, solutions or forward-deployed role.
- Knowledge of core financial services processes, such as lending and mortgages, payments, cards and disputes, claims and underwriting, or financial crime and compliance.
- Experience working across several countries or markets.
- Experience in a fast-growing startup.
Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice
Location: Athens, Greece
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Our Global Food Safety team exists to keep Wolt’s operations safe, compliant, and trusted across every market we’re in. We partner closely with the business on growth and operational excellence initiatives, building customer trust through clear standards, data-driven improvements, and food safety programmes that actually hold up on the ground.
We’re looking for an Associate Manager, Food Safety to help us build and run these programmes across our European markets. You’ll work closely with operations, legal, policy, and frontline teams to protect our customers and partners, and to keep our sites compliant as we grow. Expect regular travel across our European locations.
What you’ll be doing
This is a hands-on role that blends policy work with real, on-the-ground problem-solving. You’ll partner with country and area leaders, support external audits, and help translate global food safety standards into steps that actually work locally.
Day-to-day in this role you’ll:
Partner with country and area leaders to manage food safety compliance and find pragmatic solutions to emerging risks.
Support our external audit programme, coordinating schedules with third-party auditors and local food authorities.
Help develop and maintain our global food safety policies, procedures, and HACCP plans, translating them into concrete steps at country level.
Handle food safety issues, enquiries, and product recalls, guiding country and site teams through execution and customer communication.
Work with Legal and Policy to keep us ahead of food safety regulations across our European markets.
Track compliance metrics and use the data to spot trends and drive improvements
Our humble expectations*
Formal food safety qualification (e.g. Food Science, Microbiology, Public Health), or equivalent hands-on experience.
5+ years of progressive food safety or regulatory compliance experience in hospitality, retail, quick commerce, or manufacturing.
Strong working knowledge of HACCP and food safety standards such as FSSC 22000, ISO 22000, IFS, or BRC.
Proven experience managing food safety programmes across multi-country, multi-unit operations, with a pragmatic, solutions-focused approach.
Proven track record conducting internal/external audits, risk assessments, and gap analyses, with the ability to drive follow-up actions that deliver real compliance improvement.
Experience implementing policies and procedures in response to new business initiatives or evolving risk environments.
Fluent in English, given the multi-country scope of this role.
Willingness and ability to travel regularly across our European markets.
What we offer
The chance to build and shape food safety practices across a fast-growing set of European markets, with real ownership over how you get there.
A seat on a collaborative, supportive global team genuinely invested in your growth as a leader.
Cross-functional exposure — you’ll work directly with legal, policy, ops, and country teams, not from behind a desk.
Next steps*
Applications are reviewed on a rolling basis. If shortlisted, you’ll start with a screening call with our Talent Acquisition Partner, followed by an interview with the hiring team, a short take-home assignment, and a final debrief. We aim to move quickly and will keep you posted throughout.
The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
Pay Range:
€2.920
—
€3.654 EUR
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Paris, France
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Job Summary, Basic Purpose of the Role
The KYC/KYB Partner Onboarding Specialist is responsible for the end-to-end Know Your Customer / Know Your Business verification of retail partners in France, with a focus on large supermarket and grocery groups extending into non-food ranges. The role collects, reviews and validates corporate and identity documentation (contracts, KBIS or RNE registration extracts, powers of attorney, ultimate beneficial owners), makes sure each file is complete and compliant, and follows each partner through to final activation. The role works in close pairing with the Account Managers in charge of each brand, and with the compliance teams of the group. Success in this position requires deep knowledge of French company structures, rigorous attention to detail, a strong sense of compliance, and the ability to manage a high volume of files in a fast-paced environment.
Key Tasks and Responsibilities
Performing KYC (individual) and KYB (business) verification for a portfolio of partners and stores, in line with internal policies and AML/CFT regulatory requirements.
Collecting missing documents by contacting partners and franchisees, following the contact rules defined with each brand's Account Manager and Sales.
Coordinating daily with Account Managers and Sales on priorities, partner communication and escalations; reporting progress and blockers to the KYC/KYB lead.
Reviewing company documentation for completeness, validity and consistency: contracts, KBIS or RNE (INPI) registration extracts, identity documents, proof of bank details, and powers of attorney (POA).
Identifying legal representatives and Ultimate Beneficial Owners (UBO), including multi-layered ownership structures, and applying the relevant rules.
Contributing to the redaction of partners’ contracts,
Preparing and launching bulk contract generation for signature, ensuring the correct templates, signatories and email addresses are used.
Keeping Salesforce accurate and up to date, and flagging any data discrepancies
Maintaining trackers and dashboards in Google Sheets and Google Drive so that every validation is fully traceable and audit-ready.
Identifying and escalating compliance risks, inconsistencies or missing information to the relevant stakeholders.
Contributing to process improvement, templates, documentation and automation initiatives, and supporting audit-related requests when required.
Qualifications
Minimum of 2 years of hands-on experience in KYC/KYB, onboarding or compliance, ideally in a banking, payment, financial services or legal environment.
Expert knowledge of French company structures and legal forms (SAS, SARL, SA, SCI, holdings, franchise and group structures), including forms of legal representation.
Proven ability to read and analyse KBIS and RNE extracts, shareholder structures and powers of attorney, and to identify legal representatives and beneficial owners.
Solid understanding of AML/CFT regulation and customer due diligence requirements (e.g. AMLD, PSD2); a legal background (business law, banking law or compliance) is a strong advantage.
Strong command of Salesforce (or an equivalent CRM) for data entry, record maintenance and reporting.
Strong command of Google Workspace (Sheets, Drive, Docs, Gmail), including advanced spreadsheet use for tracking and data checks.
Fluent in French and professional proficiency in English; excellent oral and written communication with partners.
Very strong attention to detail, with a high degree of accuracy, reliability and accountability in a regulated process.
Excellent organizational and time management skills, with the ability to prioritize and track a large volume of files in parallel.
Ability to work independently, to escalate the right cases at the right time, and to collaborate effectively with sales and cross-functional teams.
Strong interpersonal skills, tact and diplomacy when dealing with large retail groups and franchisees.
Experience in merchant or partner onboarding, retail or large-group environments, or portfolio re-papering projects is an advantage.
Interest in process automation and AI-assisted tools is an advantage.
Kindly note that this is a fixed-term contract of 6 months
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
- Опыт продаж ИТ-решений и услуг корпоративным заказчикам уровня Enterprise в сегментах FMCG&Retail или Oil&Gaz. - Опыт управления командой продаж или отделом от 2 лет.
ОфисГеография найма не уточнена
УдалённоMinsk; Tbilisi; Chișinău; Warsaw; Time Zone:
seniorDenver, CO, United States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоheadBuenos Aires, Argentina; Ciudad de México, Mexico; Bogotá, Colombia; Moscow, Russia; Belgrade, Serbia; Caracas, Venezuela, Bolivarian Republic of; Official employment under local labor law; contractor arrangements available for candidates from other countries
ГибридLondon, United Kingdom
ГибридLondon, United Kingdom
ОфисseniorMinsk; Lead Agile ceremonies (Sprint Planning, Daily Standups, Backlog Grooming, Retrospectives) for distributed engineering groups across time zones; Time Zone Overlap:
Lisbon, Portugal
Lisbon, Portugal
Lisbon, Portugal
seniorMilan, Italy; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
ОфисTel Aviv, HQ
Athens, Greece
Paris, France; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
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