Вакансии

Looking for: CTO / Tech Lead / Java Full Stack.

• Опыт в маркетинге от 4 лет (от 2 лет на управленческой позиции). • Строго обязателен опыт в EdTech / онлайн-школах.

Location: Amsterdam Workplace: OnSite About Us Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights. Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in-service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi. About the Role You'll be the first person a merchant contacts when something's not working. This role sits at the center of Tebi's promise to hospitality: when a restaurant reaches out, you turn a stressful moment into a solved one. You'll own the resolution end-to-end, from first reply to final fix, and your fingerprints will be on every process we build to scale support without losing the personal touch. Your day-to-day will be full of merchant communication, investigation and problem solving as well as project work around knowledge base, new tools, AI automation and product updates. What You'll Do - Own the first response for every Tebi merchant who reaches out, across chat, email, and phone - Diagnose issues fast, using product knowledge and sharp instincts to identify the real problem - Work closely with Engineering, Product, and Ops to resolve complex problems - Hit and beat CSAT, QA, and speed targets in a high-pace environment - Turn what you learn from merchants into documentation, product feedback, and proactive education materials - Use and set up tools and AI-powered workflows to improve the way you do your work and expand it to company processes What You'll Bring - You are a creative problem solver who enjoys interacting with hospitality businesses - You are empathetic towards our merchants and curious about their business - Clear, warm communicator who can hold a merchant's confidence through chat, email, and phone - Curious about the product, want to be an expert in Tebi system and can apply your knowledge - Persistence — you don't let a ticket die in someone else's inbox - Comfortable with scheduled on-call time - Fluent in English and Dutch (is preferred) - Italian and/or Spanish fluency is a strong plus! If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers. Benefits: - Start-up Equity - Competitive Salary - Flexible time off - Lunch in the office - Team events What is Restaurant Software? Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it. From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy. How we use AI at Tebi We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed. At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and impro

Location: London, United Kingdom Workplace: hybrid Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all.  Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning.  We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success.  Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide. Summary of role: We’re looking for an experienced reward specialist to join us in a highly visible role with significant exposure to our C-suite and senior leadership. If you're looking for a career with challenge, pace, international exposure, genuine ownership and the opportunity to be part of a successful global organisation that's continuing to grow, we'd love to hear from you. This isn’t a traditional, highly structured reward role built purely around annual cycles. We operate in a fast-moving, entrepreneurial and acquisitive environment, so we’re looking for someone who enjoys variety, can pivot quickly as priorities change and is comfortable finding pragmatic solutions to complex reward challenges. You’ll act as our stand-alone senior reward expert across the UK, with the opportunity to work on everything from executive compensation and RemCo projects to PE-style incentives and management incentive plans (MIPs), alongside ownership of our wider benefits and pensions agenda. This is both a strategic focussed and operational position, which requires you to be flexible and agile with your time management. What you’ll be doing Partnering closely with the C-suite and senior stakeholders, providing trusted, commercially focused reward advice. Leading executive compensation projects, benchmarking and incentive design. Supporting the Remuneration Committee, including preparing papers, analysis and recommendations. Designing and developing MIPs and PE-style incentive arrangements within an acquisitive, value-creation-focused environment. Owning our UK-wide benefits offering and managing our benefits broker relationship. Managing and developing our reward and benefits platform, driving engagement and improving the employee experience. Overseeing UK pensions and auto-enrolment compliance, working closely with providers and internal stakeholders. Leading annual reward activities including salary reviews, benchmarking, bonuses and compensation planning. Responding to evolving business needs and delivering reward solutions that balance commercial priorities with appropriate governance. What we’re looking for You’ll be an experienced senior Reward professional who is as comfortable discussing executive compensation with the C-suite as you are getting into the detail of benefits, pensions or a new reward project. You’ll ideally bring: Strong experience across reward, compensation and benefits. Experience of executive compensation and incentive design. Exposure to RemCo and senior executive stakeholders. Experience within a privately owned, PE-backed, acquisitive or similarly entrepreneurial environment would be particularly valuable. Experience managing UK benefits and external broker relationships. Knowledge of UK pensions and auto-enrolment requirements. Strong commercial judgement and the ability to navigate ambiguity. The agility to move quickly between changing priorities without needing a highly structured environment around you. There’s no team management with this position. Instead, it’s an opportunity to operate as a senior individual contributor with real visibility, influence and ownership. If you’re a Reward leader who enjoys pace, variety and solving complex problems, we’d love to hear from you. What we offer: 25 days annual leave plus bank holidays - time to rest, recharge, and balance life beyond work. Hybrid working - most roles offer hybrid or flexible arrangements to support work-life balance. Contributory Pension Scheme - 5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions. Private Medical Insurance (T&C's apply) - prioritising your wellbeing with speedy access to healthcare whenever you need support. Season Ticket Loan (T&C's apply) - spread the cost of your commute with an interest-free travel loan. Eye Care Vouchers - support for regular eye tests and essential eyewear. Training & Development opportunities (T&C's apply) - access to short courses via FutureLearn and Group-wide professional development programmes. Staff Discount Scheme - via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc Employee Assistance Programme - confidential support for your wellbeing, whenever you need it. Refer a Friend Scheme for staff members (T&C's apply) - earn rewards for helping us bring great talent into the team If you feel this is the role you are looking for, please click below to apply for the role! We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search. GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. Our data privacy policy can be viewed here .

Location: London, United Kingdom Workplace: hybrid Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all.  Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning.  We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success.  Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide. Summary of role: We’re looking for an experienced reward specialist to join us in a highly visible role with significant exposure to our C-suite and senior leadership. If you're looking for a career with challenge, pace, international exposure, genuine ownership and the opportunity to be part of a successful global organisation that's continuing to grow, we'd love to hear from you. This isn’t a traditional, highly structured reward role built purely around annual cycles. We operate in a fast-moving, entrepreneurial and acquisitive environment, so we’re looking for someone who enjoys variety, can pivot quickly as priorities change and is comfortable finding pragmatic solutions to complex reward challenges. You’ll act as our stand-alone senior reward expert across the UK, with the opportunity to work on everything from executive compensation and RemCo projects to PE-style incentives and management incentive plans (MIPs), alongside ownership of our wider benefits and pensions agenda. This is both a strategic focussed and operational position, which requires you to be flexible and agile with your time management. What you’ll be doing Partnering closely with the C-suite and senior stakeholders, providing trusted, commercially focused reward advice. Leading executive compensation projects, benchmarking and incentive design. Supporting the Remuneration Committee, including preparing papers, analysis and recommendations. Designing and developing MIPs and PE-style incentive arrangements within an acquisitive, value-creation-focused environment. Owning our UK-wide benefits offering and managing our benefits broker relationship. Managing and developing our reward and benefits platform, driving engagement and improving the employee experience. Overseeing UK pensions and auto-enrolment compliance, working closely with providers and internal stakeholders. Leading annual reward activities including salary reviews, benchmarking, bonuses and compensation planning. Responding to evolving business needs and delivering reward solutions that balance commercial priorities with appropriate governance. What we’re looking for You’ll be an experienced senior Reward professional who is as comfortable discussing executive compensation with the C-suite as you are getting into the detail of benefits, pensions or a new reward project. You’ll ideally bring: Strong experience across reward, compensation and benefits. Experience of executive compensation and incentive design. Exposure to RemCo and senior executive stakeholders. Experience within a privately owned, PE-backed, acquisitive or similarly entrepreneurial environment would be particularly valuable. Experience managing UK benefits and external broker relationships. Knowledge of UK pensions and auto-enrolment requirements. Strong commercial judgement and the ability to navigate ambiguity. The agility to move quickly between changing priorities without needing a highly structured environment around you. There’s no team management with this position. Instead, it’s an opportunity to operate as a senior individual contributor with real visibility, influence and ownership. If you’re a Reward leader who enjoys pace, variety and solving complex problems, we’d love to hear from you. What we offer: 25 days annual leave plus bank holidays - time to rest, recharge, and balance life beyond work. Hybrid working - most roles offer hybrid or flexible arrangements to support work-life balance. Contributory Pension Scheme - 5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions. Private Medical Insurance (T&C's apply) - prioritising your wellbeing with speedy access to healthcare whenever you need support. Season Ticket Loan (T&C's apply) - spread the cost of your commute with an interest-free travel loan. Eye Care Vouchers - support for regular eye tests and essential eyewear. Training & Development opportunities (T&C's apply) - access to short courses via FutureLearn and Group-wide professional development programmes. Staff Discount Scheme - via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc Employee Assistance Programme - confidential support for your wellbeing, whenever you need it. Refer a Friend Scheme for staff members (T&C's apply) - earn rewards for helping us bring great talent into the team If you feel this is the role you are looking for, please click below to apply for the role! We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search. GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. Our data privacy policy can be viewed here .

Location: Bischofsheim bei Frankfurt, Germany Workplace: OnSite Are you an experienced leader looking to work for one of the fastest-growing e-grocery companies in Europe? Then join us as our new Area Manager! In this role, you will be responsible for the day-to-day operations across Outbound, Inbound and Delivery. Your responsibilities will include people management, health and safety, workforce scheduling, and ensuring efficient processes and continuous improvement. Your leadership skills will be essential in supporting our sustainable growth in a dynamic environment. WHAT WE OFFER - Unlimited vacation days - €45 monthly tax-free allowance (via become.1) - €20 monthly internet allowance - Knuspr Xtra Account with a 10% discount in the form of Knuspr Credits (cashback) - Great discounts through Corporate Benefits (fitness, travel, tickets, shopping and much more) YOUR RESPONSIBILITIES - Lead and develop a team of warehouse employees and Team Leaders to achieve operational targets. - Monitor workflows, productivity and quality to ensure operational efficiency and timely order processing. - Collaborate with central teams to ensure compliance with internal standards and safety regulations. - Analyse KPIs and implement process improvements to increase productivity and reduce costs. - Foster an engaged, motivated and high-performing team culture. - Ensure compliance with company policies and applicable labour laws and regulations. - Resolve operational challenges and implement sustainable, long-term solutions. WHAT YOU BRING TO THE TABLE - A completed degree in Logistics or a comparable qualification, ideally specialising in warehouse management, shipping, freight forwarding, supply chain or operations. - Several years of leadership experience managing at least 40 employees within a logistics company such as Amazon, DHL, UPS or GLS. - Fluency in both German and English. - Knowledge of project management. - Strong communication skills, a proactive mindset and a well-organised approach to work. - Flexibility to work between 6:00 a.m. and 10:00 p.m., Monday to Saturday (5-day working week). #LI-AR1 #Knuspr

Location: Poland Workplace: Hybrid ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We’re looking for an IT Support Engineer based out of our Warsaw office. This is a hybrid role - 4 days per week on-site and one day working from home.   WHAT YOU'LL DO   - Device lifecycle management: assist with laptop procurement, setup, returns, and secure wiping - Office IT support: provide on-hand support to our colleagues in our Warsaw office, as well as support with expansions and/or office buildouts - AV support: ensure meeting rooms and AV equipment are running reliably - End-user support: be the first point of contact for the team by logging, prioritising and resolving support tickets in a timely manner, keeping end users informed throughout. - Onboarding: run IT onboarding calls for new joiners - New IT projects: contribute to IT initiatives - Automation and tooling: build automations and Slack bots to streamline repetitive work - Documentation: write and maintain clear internal IT documentation and guides (fixes, processes and playbooks) to continue building out our internal knowledge base WHAT YOU BRING - A friendly, end-user focused attitude. You genuinely enjoy helping people solve problems. - Strong organisational skills, attention to details and a proactive mindset. - Solid IT fundamentals (macOS, iOS and Android Operating systems, networking basics, SaaS tooling, AV systems etc.) - Hands-on experience with an MDM platform (Jamf, Kandji, Fleet or similar) - Experience with Okta (or similar IdP) and understanding of access management principles, SSO, MFA and user/group management. - A willingness to learn new tools and technologies quickly - Clear written and verbal communication skills with a knack for writing helpful documentation. BONUS - Prior experience in a high growth / startup environment - Experience in a customer or public-facing role - Experience with Agentic AI tooling - Familiarity with bash scripting   WHAT WE OFFER At ElevenLabs, our biggest reward is shaping that future of voice technology. In addition, we offer: - Stock options; we want you to have ownership in the company and share the successes that lie ahead. That’s why we offer early employees stock options as part of their compensation package. - Extraordinary team; we favor ambitious, smart people striving for outsized impact. You’ll work on the state of the art surrounded by people with extraordinary skills and positive attitudes. - We offer competitive compensation and stock options. We are open to candidates of varying seniority. Given the broad range, we'll be happy to discuss specific salary details during our initial conversation. - Annual company off-sites; the last ones were in Croatia, Portugal and Switzerland. This position will be 4 days on-site in our Warsaw office. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

We are currently looking for Retention Agents with a minimum of one year of experience in the Forex industry for a stable and growing UK project.

Location: London, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Deliveroo's Enterprise Systems Engineering team builds and runs the tools our employees use every day: Google Workspace, Slack, Atlassian, identity, and device management. We lean toward building: less "click through the admin console," more writing the automation, integrations, and services that make those platforms work at scale. The team's priorities span a few ongoing areas of work, including: Platform consolidation and integration as Deliveroo continues to grow, including through acquisition. Employee-focused AI tooling that helps people work more efficiently. The communication and collaboration platforms the whole company relies on (Google Workspace, Slack, Atlassian, and similar). Building tools and automation that remove manual work from how the team and company operate. You'll bring real technical strength in one or more of these areas. Some of the work will be clearly scoped; some of it won't be. Working through ambiguous, not-yet-defined problems is part of the role, this is complex, genuinely challenging territory, and a place to learn and grow. You won't be doing that alone: you'll work with senior engineers to break ambiguous problems down, and build your own ability to do that independently over time. It's a hands-on engineering role: you'll be building real pieces of this work yourself, not primarily administering platforms by hand or managing support tickets. What you'll do Take on projects ranging from clearly scoped to genuinely ambiguous, working with senior engineers to break down the harder ones, and growing your own ability to do that over time. Build automation and tooling that removes manual work from how we run our SaaS and identity platforms. Help administer and support platforms such as Google Workspace, Slack, Atlassian, and our identity systems, including day-to-day troubleshooting. Write clear documentation for the work you do, so others can pick it up. Work with teammates, Security, People, and Corporate Development/M&A stakeholders to understand requirements before you build. Use GenAI tools (e.g. Claude, ChatGPT) to automate repeatable parts of your own work, like scripting, research, and documentation. Build technical depth in one or more of the team's core platform areas over time. What you'll need We're looking for someone who can learn our environment and grow into these areas, not someone who's already used every platform in our stack. Solid experience administering and working on projects with enterprise SaaS platforms such as Google Workspace, Slack, Atlassian etc. Experience with identity and SSO systems (e.g. Okta) Software engineering or scripting skills in Python, Go, JavaScript, or other general-purpose languages and experience with the APIs of the team's core platforms above. Proficiency in using AI coding tools (e.g. Claude Code, Codex, Cursor) in the full software development lifecycle, including designing, generating code, testing, monitoring and releasing software. AI is your default way of working, not an add-on. Good to have Familiarity with public cloud platforms (AWS, GCP, or Azure). Exposure to device management/MDM and VDI. Knowledge of data security and identity best practices. Experience troubleshooting browser-based applications. Experience with Google Workspace developer tools (Apps Script, Workspace APIs). Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Kansas City, Missouri, United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. About the role Duration: 3 months Start date: January 2027 Compensation: Paid Eligibility: Current University student (Computer Science or related field), Recent Graduate or Early Career specialist Work authorization: Permitted to work in the job's location Program Overview The Nebius IT Data Center Technician Early Talent program is a structured 3-month work experience designed to introduce early-career candidates to hands-on enterprise data center operations. Early talent participants are embedded on the data center floor as active team members alongside experienced DC Technicians and senior operations staff. Over the program, participants develop foundational technical skills, learn Nebius operational standards and safety procedures, and progress from fully supervised tasks toward working with increasing independence as their competency is demonstrated and validated. What You Will Do As an IT Data Center Technician Early Talent participant, you will work on the data center floor under the direct guidance of an experienced DC Technician. All hands-on work begins under close supervision. As you demonstrate proficiency and adherence to Nebius safety and operational standards, you will progressively take on tasks with greater independence — working toward completing assigned activities with minimal supervision by end of program. Hardware & Infrastructure Learn to identify, handle, and document server components, rack hardware, and data center equipment under direct technician supervision. Observe and assist with physical installation, cabling, and labeling of server hardware in rack enclosures under guidance. Assist with hardware inventory counts, asset tagging, and equipment tracking tasks as directed. Shadow and support technicians during component replacements, hardware decommissions, and equipment staging activities. Begin performing basic rack and stack tasks independently once foundational procedures have been trained and validated. Cabling & Connectivity Learn copper and fiber cabling standards, patch cord management, and labeling practices used at Nebius data center sites. Assist with cable organization, dressing, and documentation under direct technician guidance. Support connectivity checks and basic cable tracing tasks as assigned. Documentation & Ticketing Learn to use Nebius ticketing and asset management systems for logging work, updating hardware records, and tracking assigned tasks. Assist with documentation of equipment configurations, cable layouts, and maintenance activities under technician review. Begin entering and updating tickets independently for assigned work items once system proficiency is demonstrated. Safety & Operational Standards Complete all required Nebius data center safety training, site access procedures, and equipment handling certifications at program start. Follow all safety protocols, access controls, and site procedures at all times while on the data center floor. Never work unsupervised on live infrastructure or perform any task outside your validated scope without direct technician authorization. Observe and learn Nebius operational standards including shift handoff procedures, escalation practices, and incident documentation. Learning & Development Participate in structured weekly check-ins with your assigned DC Technician mentor to review skill progression and address questions. Complete assigned Nebius training modules covering hardware fundamentals, data center operations, and safety throughout the program. Shadow senior technicians during escalated incidents, complex deployments, and hardware troubleshooting activities to build technical awareness. Actively engage during shadowing activities and take initiative in building your technical knowledge base throughout the 3 months. Supervision & Progression Early talent participants begin under close, continuous supervision for all data center floor activities. This is not a desk-based or observation-only role — you are an active participant on the floor from day one. Progression follows a structured competency model: Weeks 1–3: Orientation and shadowing. All tasks under direct supervision with step-by-step guidance. Focus on safety, site familiarity, system access, and equipment identification. Weeks 4–7: Assisted execution. You perform assigned tasks with your mentor present and reviewing all completed work before sign-off. Weeks 8–10: Supervised independence. You complete defined tasks independently within your validated scope, checking in at key milestones. Technician remains nearby and available. Weeks 11–12: Demonstrated competency. Qualified participants work with minimal supervision on fully validated tasks; technician oversight maintained for any task outside established scope. Progression is based on demonstrated proficiency and adherence to Nebius standards — not time served. Participants who complete the program with strong evaluations will be considered for the Nebius early talent pipeline. Core Physical Requirements Ability to stand and remain on your feet for extended periods during active floor operations. Ability to safely lift and position equipment up to 50 pounds unassisted; heavier loads with team-lift support. Comfortable working at heights including ladders, raised platforms, and elevated data center infrastructure. Ability to work in confined spaces such as under raised floors, within rack enclosures, and in cable management pathways. Comfortable in environments with variable temperatures including cold aisle containment zones. Manual dexterity to handle small form-factor components, precision cabling, and fine connector installations. Ability to push or pull equipment carts and server sleds up to 500 pounds on level surfaces. Compensation We offer competitive salaries, ranging from $48k- $72k OTE (On Target Earnings) based on your experience Key employee benefits in the US: Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families. 401(k) plan: Up to 4% company match with immediate vesting. Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. Disability & life insurance : Company-paid short-term, long-term and life insurance coverage. Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range $48,000 — $72,000 USD Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Minnesota, United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. About the role Duration: 3 months Start date: January 2027 Compensation: Paid Eligibility: Current University student (Computer Science or related field), Recent Graduate or Early Career specialist Work authorization: Permitted to work in the job's location Program Overview The Nebius IT Data Center Technician Early Talent program is a structured 3-month work experience designed to introduce early-career candidates to hands-on enterprise data center operations. Early talent participants are embedded on the data center floor as active team members alongside experienced DC Technicians and senior operations staff. Over the program, participants develop foundational technical skills, learn Nebius operational standards and safety procedures, and progress from fully supervised tasks toward working with increasing independence as their competency is demonstrated and validated. What You Will Do As an IT Data Center Technician Early Talent participant, you will work on the data center floor under the direct guidance of an experienced DC Technician. All hands-on work begins under close supervision. As you demonstrate proficiency and adherence to Nebius safety and operational standards, you will progressively take on tasks with greater independence — working toward completing assigned activities with minimal supervision by end of program. Hardware & Infrastructure Learn to identify, handle, and document server components, rack hardware, and data center equipment under direct technician supervision. Observe and assist with physical installation, cabling, and labeling of server hardware in rack enclosures under guidance. Assist with hardware inventory counts, asset tagging, and equipment tracking tasks as directed. Shadow and support technicians during component replacements, hardware decommissions, and equipment staging activities. Begin performing basic rack and stack tasks independently once foundational procedures have been trained and validated. Cabling & Connectivity Learn copper and fiber cabling standards, patch cord management, and labeling practices used at Nebius data center sites. Assist with cable organization, dressing, and documentation under direct technician guidance. Support connectivity checks and basic cable tracing tasks as assigned. Documentation & Ticketing Learn to use Nebius ticketing and asset management systems for logging work, updating hardware records, and tracking assigned tasks. Assist with documentation of equipment configurations, cable layouts, and maintenance activities under technician review. Begin entering and updating tickets independently for assigned work items once system proficiency is demonstrated. Safety & Operational Standards Complete all required Nebius data center safety training, site access procedures, and equipment handling certifications at program start. Follow all safety protocols, access controls, and site procedures at all times while on the data center floor. Never work unsupervised on live infrastructure or perform any task outside your validated scope without direct technician authorization. Observe and learn Nebius operational standards including shift handoff procedures, escalation practices, and incident documentation. Learning & Development Participate in structured weekly check-ins with your assigned DC Technician mentor to review skill progression and address questions. Complete assigned Nebius training modules covering hardware fundamentals, data center operations, and safety throughout the program. Shadow senior technicians during escalated incidents, complex deployments, and hardware troubleshooting activities to build technical awareness. Actively engage during shadowing activities and take initiative in building your technical knowledge base throughout the 3 months. Supervision & Progression Early talent participants begin under close, continuous supervision for all data center floor activities. This is not a desk-based or observation-only role — you are an active participant on the floor from day one. Progression follows a structured competency model: Weeks 1–3: Orientation and shadowing. All tasks under direct supervision with step-by-step guidance. Focus on safety, site familiarity, system access, and equipment identification. Weeks 4–7: Assisted execution. You perform assigned tasks with your mentor present and reviewing all completed work before sign-off. Weeks 8–10: Supervised independence. You complete defined tasks independently within your validated scope, checking in at key milestones. Technician remains nearby and available. Weeks 11–12: Demonstrated competency. Qualified participants work with minimal supervision on fully validated tasks; technician oversight maintained for any task outside established scope. Progression is based on demonstrated proficiency and adherence to Nebius standards — not time served. Participants who complete the program with strong evaluations will be considered for the Nebius early talent pipeline. Core Physical Requirements Ability to stand and remain on your feet for extended periods during active floor operations. Ability to safely lift and position equipment up to 50 pounds unassisted; heavier loads with team-lift support. Comfortable working at heights including ladders, raised platforms, and elevated data center infrastructure. Ability to work in confined spaces such as under raised floors, within rack enclosures, and in cable management pathways. Comfortable in environments with variable temperatures including cold aisle containment zones. Manual dexterity to handle small form-factor components, precision cabling, and fine connector installations. Ability to push or pull equipment carts and server sleds up to 500 pounds on level surfaces. Compensation We offer competitive salaries, ranging from $48k- $72k OTE (On Target Earnings) based on your experience Key employee benefits in the US: Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families. 401(k) plan: Up to 4% company match with immediate vesting. Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. Disability & life insurance : Company-paid short-term, long-term and life insurance coverage. Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range $48,000 — $72,000 USD Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Santiago, Chile New opportunities in Chile, Santiago! 🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects. We are seeking a Digital Content Author to build, update, and maintain customer-facing digital experiences (App and Web) for a major global brand. This role is focused on tactical content execution, quality assurance, and daily platform maintenance. In close coordination with the Digital Content Operations Lead and US-based teams, you will transform design assets into functional digital content, troubleshoot routine authoring issues, and ensure all releases meet strict quality and governance standards. 🧩 Key responsibilities: Hands-On Execution: Build, update, and maintain customer-facing App/Web content in Contentful (or similar enterprise CMS) using approved Figma designs, assets, copy, and requirements. Campaign Delivery: Execute scheduled Experience Launches, daily content updates, planned marketing campaigns, and other assigned content requests accurately and on time. Validation & Troubleshooting: Validate authoring inputs, identify missing or inconsistent requirements, and flag blockers before execution. Troubleshoot routine authoring issues and escalate complex technical problems to the appropriate lead. Quality Assurance: Perform thorough content QA and peer reviews to ensure absolute accuracy, functionality, and consistency across all digital experiences. Release Management: Prepare content for release and support the publishing process, production validation, and live issue resolution. Governance & Documentation: Follow established content governance, source-of-truth guidelines, QA, and publishing standards. Maintain highly accurate Jira ticket updates, authoring status, and execution documentation. Cross-Functional Collaboration: Collaborate daily with the nearshore Content Lead, offshore teams, and the US-based Content Operations team to meet strict deadlines and quality expectations. 🟩 Ideal Experience & Qualifications: 1-3 years of hands-on experience authoring in Contentful or a comparable enterprise headless CMS. Strong working knowledge of digital content QA processes and peer review standards. Proficiency using design extraction tools (Figma) and project management/ticketing systems (Jira). Exceptional attention to detail and a strong commitment to accuracy in a high-volume environment. Ability to manage multiple concurrent deadlines and execute effectively under pressure. Strong communication skills with the ability to clearly flag issues and escalate blockers. Must be able to work on-site in Santiago City in Chile Interested? Find out more: 📋 How to Join Us 💻 LinkedIn Page 📈 Our website 💻 IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Location: Santiago, Chile New opportunities in Chile, Santiago! 🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects. We are seeking a Digital Content Operations Lead to own day-to-day content delivery operations for the digital experiences (App and Web) of a major global brand. This role blends operational leadership with hands-on content execution. You will act as the senior authoring expert, driving capacity planning, stakeholder alignment, and process improvement while executing complex content builds. Additionally, you will serve as the first escalation point for authoring issues and take an active role in mentoring and onboarding the authoring team to raise the overall quality bar. 🧩 Key responsibilities: Operational Leadership: Lead intake, prioritization, capacity planning, and author assignments across overlapping workstreams for a distributed team. Cross-Functional Partnership: Serve as the primary operational liaison to Merchandising, Marketing, CRM, Product, Engineering, and QA teams to meet strict deadlines and quality expectations. Hands-On Execution : Build, update, and maintain customer-facing App/Web content in Contentful (or similar enterprise CMS) from approved Figma designs, assets, copy, and requirements. Take the lead on complex builds, new modules, and high-priority authoring work. Mentorship & Escalation : Mentor and onboard Digital Content Authors, sharing best practices and providing hands-on guidance. Act as the first escalation point for authoring issues, troubleshooting complex platform problems and escalating engineering defects to the appropriate lead. Quality & Governance : Own content execution standards. Serve as the primary peer reviewer, ensuring accuracy, functionality, and consistency. Validate authoring inputs for completeness and resolve gaps or blockers before execution. Release Management: Lead release preparation, coordinate publishing and production validation, and resolve post-release issues. Support flexible release coverage and off-hours execution as business needs require. Process Improvement: Translate new platform capabilities, content models, and integrations into executable authoring workflows, documentation, and training materials. Identify recurring inefficiencies to automate manual work and scale delivery. Documentation: Maintain accurate Jira ticket updates, authoring status, and source-of-truth execution documentation for your own work and reviewed work. 🟩 Ideal Experience & Qualifications: 4+ years of hands-on authoring experience in Contentful or a comparable enterprise headless CMS, including complex, component-based builds. Proven background in digital content QA, capacity planning, and operational leadership. Strong working knowledge of content models, references, localization, publishing workflows, and translating Figma designs into production-ready content. Experience mentoring or onboarding other authors, or acting as a team subject-matter expert. Proficiency with Jira and structured release processes in an agile delivery environment. Strong troubleshooting skills and the ability to explain technical issues clearly to non-technical partners. Exceptional attention to detail and ability to manage multiple concurrent, high-priority deadlines. Must be able to work 100% on-site in Santiago, Chile. Interested? Find out more: 📋 How to Join Us 💻 LinkedIn Page 📈 Our website 💻 IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Nscale is looking for a Data Center Operations Implementation Manager to lead data-centre transitions from construction through steady-state operations.

Location: London, United Kingdom Workplace: hybrid Take the Next Step in Your Finance Career Are you a newly or recently qualified accountant ready to take on greater responsibility and broaden your commercial finance experience? FutureLearn is looking for a Finance Manager to take ownership of key areas of our finance function, from month-end and management reporting to budgeting, tax, international accounting and finance transformation. You will have the opportunity to work closely with senior finance leadership and our offshore finance team, to develop your experience while helping improve processes, controls, systems and automation. About FutureLearn At FutureLearn, we’re passionate about the power of lifelong learning. We help learners from all over the world progress in their careers – and invest in their futures. We truly believe that up-skilling is a worthy investment, and we hope to empower our learners to take control of their careers through personalised learning pathways – giving them progress at their fingertips. Partnering with 260+ world-class educational partners, including prestigious universities, global brands and industry partners, we offer our 20 million-strong learner community the opportunity to discover and access flexible, high-quality online courses and degrees. We’re not here just to teach new skills (although we do that well), we want to help transform lives. FutureLearn is looking to build our teams with people who share our passion for lifelong learning, career empowerment and education for all. If that sounds like you, get in touch. You could help us achieve our biggest goal yet – becoming the world’s best AI-powered, career-based learning platform and OPM. About the Role As Finance Manager, you’ll play a key role in delivering accurate financial reporting while providing meaningful insight to stakeholders across the business. You’ll take ownership of month-end, support budgeting and forecasting, work with our international entities and contribute to projects focused on systems, automation and improving how Finance operates. Key Responsibilities You will: Own the month-end close, management accounts, journals and balance sheet reconciliations. Manage and review work completed by our offshore finance team. Prepare statutory accounts and support the external audit. Maintain strong financial controls and processes. Produce monthly KPI and management reporting. Support budgeting, forecasting and cash-flow management. Support intercompany accounting and international entity consolidation. Assist with VAT, corporation tax and international tax matters. Partner with stakeholders to provide financial insight. Support systems improvements, automation, AI initiatives and other finance projects. About You We are looking for an ambitious finance professional ready to build on their technical accounting experience. Essential Requirements Newly or recently qualified ACA, ACCA or CIMA accountant. Strong knowledge of IFRS and/or UK GAAP. Good understanding of month-end, reconciliations and financial reporting. Strong analytical and Excel skills. Experience reviewing junior team members' work and improving processes. Confidence communicating financial information to non-finance stakeholders. Excellent attention to detail and ability to manage competing deadlines. Proactive, curious and keen to continue developing. Desirable Experience with Xero and/or AI-enabled finance solutions. Knowledge of VAT, corporation tax or international tax. Experience within tech, edtech or a fast-growing business. Exposure to multi-entity or intercompany accounting. Experience working with junior team members and supporting them when required. ✅ Take the next step after qualifying and gain greater ownership. ✅ Develop experience across reporting, commercial finance, tax and international operations. ✅ Work closely with senior finance leaders and stakeholders. ✅ Contribute to automation, AI and finance transformation projects. ✅ Join a purpose-led, global education technology business. What We Offer 28 days' annual leave plus UK public holidays. Holiday buy, sell and rollover options. Westfield Health Cash Plan. Personal recharge days. Calm Premium subscription. Cycle to Work Scheme. Season Ticket Loan. One paid charity day each year. Career Development This is a great opportunity for a recently qualified accountant to build broader commercial and technical experience, with exposure to financial reporting, FP&A, tax, international finance and transformation. The experience gained could support future progression into roles such as Senior Finance Manager, Financial Controller, Commercial Finance Manager or Head of Finance. Apply Now If you’re a newly or recently qualified ACA, ACCA or CIMA accountant looking for greater ownership, variety and career development, we’d love to hear from you. Apply now and take the next step in your finance career with FutureLearn. Recruitment Process Please contact jobs@futurelearn.com if you require any reasonable adjustments or alterations to be made to support you through the recruitment process. Diversity Statement We value all the great benefits that diversity brings and encourage everyone to bring their whole self to work – At FutureLearn we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion. We can't wait to meet you! #FutureLearnCareers

Location: Columbia, MD, United States Configuration Manager Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients. Location Columbia, MD Job Description ADG Creative, an IDS subsidiary is seeking a Configuration Manager to support configuration management activities for mission-critical government systems. This role is responsible for managing baseline changes, coordinating testing and deployment activities, facilitating stakeholder engagement, and supporting system enhancements through established configuration management processes. The ideal candidate will possess strong organizational and communication skills, experience supporting software implementations, and the ability to collaborate effectively with government stakeholders and technical teams. Key Duties Conduct the configuration management process, including baseline change ticket management, configuration control board execution, and functional configuration updates. Coordinate baseline change documentation reviews and ensure alignment with established processes. Develop training and instructional materials to support baseline change deployments. Conduct test events with Government stakeholders and facilitate approval of system enhancements. Coordinate functional requirements gathering efforts and provide input to system design activities. Conduct configuration workshops and provide recommendations to improve existing configuration management processes. Complete and maintain configuration documentation and records. Develop and maintain test scripts to support validation activities. Conduct internal testing, data seeding, and test preparation activities for Government Acceptance Test events. Perform troubleshooting, issue identification, and resolution activities. Provide functional support during deployments and system releases. Brief stakeholders, leadership, and user groups on configuration management activities and system updates. Other duties as assigned. Requirements Bachelor’s degree in a related field. Active TS/SCI clearance with Full Scope Polygraph required. Minimum of 2 years of experience preparing for and conducting internal and stakeholder test events. Minimum of 2 years of experience working with procurement software. Experience supporting configuration management processes. Experience developing and/or reviewing functional system documentation, including requirements, design, and training documentation. Experience using Microsoft Office Suite applications, specifically: Microsoft Word Microsoft PowerPoint Microsoft Excel Experience briefing executive leadership, organizations, and stakeholder groups. Strong analytical, communication, and organizational skills. Preferred Qualifications Experience supporting configuration control boards (CCBs). Experience coordinating software testing and deployment activities. Experience gathering and documenting functional requirements. Experience supporting Government Acceptance Testing (GAT) events. Experience developing training materials and user documentation. Clearance Active TS/SCI with Full Scope Polygraph required. Compensation $105,000 - $115,000 annually Full-Time Position Comprehensive Benefits Package

Location: London Workplace: Hybrid Why loveholidays? We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway. Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams. The difference you’ll make You’ll sit in the Product Marketing team, reporting to the Head of Product Marketing. You’ll work closely with our international commercial teams alongside Product, Design, Research, and Engineering to champion our international customers, identify what drives their booking choices, and uncover where loveholidays can win. Together, the team will turn customer empathy and market intelligence into high-impact proposition improvements and rapid experimentation that accelerate growth across key international markets, starting with a strong focus on Germany and the Netherlands. The Product Marketing team acts as the critical bridge between local market dynamics and core platform execution. Collectively, the team combines qualitative customer research with deep commercial analytics to evaluate competitor models, diagnose performance gaps across the end-to-end booking journey, and define high-value opportunities that scale effectively across borders. Product Marketing sits within our Platform function, which builds the technology and shared capabilities that power the loveholidays experience. By creating scalable products, systems and tools, Platform helps the wider organisation move faster, work more independently and deliver better outcomes for customers. Your day-to-day: INTERNATIONAL CUSTOMER AND COMPETITOR EXPERTISE - Build a deep understanding of customers in each international market: their needs, motivations, booking habits, expectations and barriers to choosing loveholidays. With a specific focus on Germany and the Netherlands. - Get hands-on with customer research, feedback and the end-to-end holiday journey, building real empathy and bringing the international customer’s voice into decisions across the business. - Understand competitor propositions and business models in detail. Experience their products, assess how well they meet local customer needs and identify where we need to close gaps or offer something more compelling. - Share customer and competitor insight broadly, helping teams distinguish between needs shared across markets and differences that require a local approach. MARKET PERFORMANCE AND OPPORTUNITIES - Understand performance by market, customer segment and stage of the journey, working with commercial and analytics teams to connect customer behaviour with conversion, repeat booking, customer satisfaction and commercial outcomes. - Identify where our proposition and experience are strong or weak, combining performance data with customer and competitor evidence to understand why. - Prioritise opportunities with clear recommendations on the customer problem, expected impact and how we will measure success. HANDS-ON EXPERIMENTATION AND IMPROVEMENT - Propose and run tests with international commercial and platform teams, taking opportunities from an initial hypothesis through to execution, measurement and a decision on what happens next. - Test changes to our proposition, messaging and customer experience, from how we explain our value to how customers search, book and manage their holiday. - Use results to refine our approach, stop ideas that do not work and build evidence for wider investment in those that do. A PLATFORM THAT SCALES INTERNATIONALLY - Translate international customer needs and market opportunities into clear proposition and experience requirements for product, design and engineering teams. - Work with platform teams to influence priorities and shape solutions that address local needs while building capabilities we can reuse across markets. - Identify where our platform limits international growth, including gaps in localisation, content, payment options, trust and the post-booking experience, and work with teams to test and address them. - Bring evidence from current markets into future market planning, helping teams understand what can scale, what needs to adapt and what we should validate before launch. Your skillset: - You have significant experience in product marketing, proposition development, growth or a closely related discipline within a consumer-facing digital business, including work across international markets. - You are a customer expert. You go beyond research decks, spend time understanding real behaviour and can explain how needs differ between markets and customer segments. - You understand competition at the proposition level: why customers choose one provider over another, how different businesses deliver value and what that means for our own choices. - You are confident working with data. You can interpret market and customer performance, ask the right questions and combine quantitative and qualitative evidence into a clear point of view. - You have a track record of hands-on experimentation. You can turn an opportunity into a testable hypothesis, work with others to deliver it and use the results to decide what to do next. - You know how to work with product, design and engineering teams, translating customer needs into clear problems and requirements and balancing local relevance with platform scalability. - You communicate clearly and lead through influence. You build momentum across commercial and platform teams and challenge assumptions constructively. - You are comfortable moving between setting direction and doing the work. You bring curiosity, sound judgement and personal ownership of results. - Experience in B2C eCommerce is critical, travel experience is desirable - Fluency in one or more European languages, especially German highly desirable The interview journey: - Intro with a member of the Talent Acquisition team - 30 mins - Virtual 1st stage with Hiring Manager - 45 mins - Final stage with key stakeholder/s including a task to present, in office - 2 hours Perks of joining us: - Company pension contributions at 5% - Individualised training budget for you to learn on the job and level yourself up - Discounted holidays for you, your family and friends - 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum - Ability to buy and sell annual leave - Access to our electric vehicle salary sacrifice scheme - Cycle to work scheme, season ticket loan and eye care vouchers   Our commitment to inclusion At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions. As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.

Location: Mexico City Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. ABOUT THE ROLE The Team Lead, Merchant Operations will lead approximately seven specialists across two teams: Merchant Care and Merchant Configuration. The role is responsible for creating a supportive, accountable, and high-performing team environment while ensuring the teams deliver against agreed service levels and quality expectations for Checkout.com http://Checkout.com merchants serving the US market. This is primarily a people leadership role. You will coach and develop team members, manage performance and capacity, support escalations, and keep your manager informed about team health and operational performance. You will partner with senior analysts and functional stakeholders for deeper technical, configuration, and process expertise rather than acting as the sole technical owner yourself. WHAT YOU WILL DO People leadership and team development - Directly manage and develop specialists across Merchant Care and Merchant Configuration. - Set clear expectations and create regular coaching, feedback, and development routines. - Conduct performance conversations and address performance or conduct concerns promptly and fairly. - Support onboarding, capability building, cross-training, and succession planning. - Foster an inclusive, collaborative team culture aligned with Checkout.com http://Checkout.com values. - Monitor engagement, morale, workload, and coverage; raise risks and coordinate solutions with your manager. Service performance and operational visibility - Monitor team performance against agreed SLOs, SLAs, quality expectations, and other relevant measures. - Provide a concise weekly update covering performance, trends, risks, and the reasons for any missed targets. - Use operational data and team feedback to identify coaching needs, capacity risks, and recurring escalation themes. - Coordinate with senior analysts and partner teams when issues require deeper technical or process expertise. - Help maintain consistent ways of working across Merchant Care and Merchant Configuration without becoming the day-to-day technical owner of either function. Escalation and stakeholder leadership - Act as a people and service escalation point for complex or sensitive merchant-support situations. - Communicate clearly with internal stakeholders about ownership, progress, risks, and next steps. - Partner with the manager, senior analysts, and relevant teams to resolve blockers and protect the merchant experience. - Support readiness for team changes, product updates, and new workflows by ensuring the team understands what is changing and where to find guidance. WHAT YOU BRING Required - At least four years of experience in customer support, service operations, technical support, merchant operations, banking operations, fintech, payments, SaaS, or a related environment. - Formal people-management experience, including coaching, feedback, performance management, and development of individual contributors. - Experience leading a team against measurable service or operational goals such as SLOs, SLAs, quality, productivity, backlog, response time, or resolution time. - Strong written and spoken English, with the ability to communicate clearly with teams and cross-functional stakeholders. - A practical, people-centered leadership style with sound judgment in escalations and performance conversations. - Comfort working in a structured, metrics-oriented environment and explaining performance variance with evidence. - Availability to work from the Mexico City office Tuesday–Thursday and to support US-market-aligned hours when required. Preferred - Experience leading merchant support, payments support, technical support, customer operations, or service delivery teams. - Experience managing teams with more than one workflow or specialty. - Experience with ticketing, CRM, workforce management, quality, or reporting tools. - Familiarity with payments, merchant lifecycle, payment support, configuration operations, or fintech products. - Experience working with distributed, global, or US-facing stakeholders. - Spanish or direct configuration/SQL/API experience is helpful but not required. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/