Location: Home based - EMEA
We are hiring a
General Counsel
, reporting to the Chief Operating Officer (COO). This role leads Canonical’s global Legal and Compliance function.
This is a unique opportunity for an
exceptional and commercially-minded senior lawyer
to lead the legal and compliance function of a profitable, fast-growing technology company that is privately held with the intention to list on a public exchange. We’re looking for someone with genuine fluency in the software industry and in open source dynamics, who can translate that insight into clear positions on licensing, commercial contracts and risk, and hands-on execution.
Reporting directly to the Chief Operating Officer, you will
own Canonical's legal, regulatory and governance posture
and lead a distributed team across EMEA and the Americas. Your primary challenge will be to continue building both the team and the architecture: a management layer across two regions, and the governance, contracting and controls a public company needs, in an environment that regularly does things the industry has not done before. You will work closely with our product and engineering teams on licensing and IP questions, with the security function on customer assurance, and you will advise the Board and its committees directly.
In our selection process, we
prioritize intellect and judgement
alongside depth of practice. We are looking for someone with a strong academic background, an active licence to practice, and demonstrable exposure to a multilayered global operational environment.
Location:
This role will be based remotely in EMEA time zones.
The role entails
Leading the global Legal and Compliance function: setting it's structure, standards and priorities across EMEA and the Americas.
Building and managing a management capability: hire and develop managers, set objectives, review performance against a clear bar, and address under-performance directly.
Setting the operating cadence of the function: intake and prioritization of legal work, service expectations with internal clients, and reporting on workload and risk to the leadership team.
Owning public-market readiness on the legal side: corporate governance, group and entity structure, delegated authority, policies, disclosure controls and records, in partnership with Finance.
Advising the CEO, COO, CFO and the Board, and supporting in Board and committee meetings.
Owning the commercial contracting framework: standard templates, negotiating positions, and a deviation and escalation process that makes commitments visible before they are signed.
Leading intellectual property and open source licensing strategy, including copyleft, trademark and the terms on which Ubuntu and our products are distributed.
Owning the global compliance programme: data protection and privacy, export controls and trade compliance, anti-bribery and corruption, competition and AI regulation.
Managing litigation, disputes and regulatory engagement, together with the external counsel panel, its budget and its quality.
Advising on M&A, partnerships, strategic alliances and financing as the company grows.
What we are looking for in you
An exceptional academic track record from both high school and university.
A degree in law, or equivalent, and an active licence to practice in an EMEA or Americas jurisdiction.
Substantial senior in-house experience in a global technology or software business.
Proven experience leading a distributed legal team, including managing managers across regions and time zones.
A track record of setting and holding a high performance bar: hiring well, developing people, and dealing with under performance directly rather than waiting it out.
Experience building or restructuring an in-house legal function, including deciding what is retained, delegated and sent to external counsel.
Technology related experience of:
negotiating and owning commercial technology contracts, including enterprise software and subscriptions, channel and reseller agreements, hardware manufacturer agreements, cloud and services
advising on open source licensing, including permissive and copyleft licences, and familiarity with how open source communities operate.
Experience of, or demonstrable readiness for, public company governance: listing preparation, board and committee support, disclosure and controls.
Depth in at least two of: data protection and privacy, IP and trademark, export controls and trade, competition, or disputes.
Confidence to respectfully speak up, exchange feedback, hold colleagues accountable, and share ideas without hesitation.
Professional written and spoken English with excellent drafting and presentation skills.
Excellent interpersonal skills, curiosity, flexibility, and accountability.
International travel two to four times a year for company events up to two weeks long.
Nice-to-have skills
Experience taking a company through an IPO, or practicing as counsel inside a listed company.
A technical or engineering background, or fluency in how software is built and shipped.
Experience of a subscription or recurring-revenue business model.
Experience building or restructuring an in-house legal function.
A qualification in more than one jurisdiction.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person.
Personal learning and development budget of USD 2,000 per year.
Bi-annual compensation review.
Company recognition rewards.
40 days annual leave per annum, including public holidays and our All Company holiday periods.
Maternity and paternity leave.
Team Member Assistance Program & Wellness Platform.
Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access.
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
УдалённоThis role will be based remotely in EMEA time zones; Proven experience leading a distributed legal team, including managing managers across regions and time zones; Home based - EMEA
Location: Office Based - Beijing, China
Canonical is a growing international software company that works with the open-source community to deliver Ubuntu, “the world’s best free software platform”. The Commercial Engineering Quality Assurance (QA) team works with all the engineering teams in Canonical, OEM and ODM customers, to bring Ubuntu directly to millions of users by delivering certified Ubuntu laptop, desktop, IoT and other computing devices.
As a Software QA engineer, you will join the team responsible for our strategy for quality coordination and testing. You will be a quality expert with extensive experience establishing quality processes from the ground up. You will understand the tools and techniques used to introduce new products, and will work with teams across the company to drive quality improvements through the entire development cycle.
Location: This is an office-based role in Beijing.
As a Software Quality Assurance Engineer you will:
Plan, create and manage the overall Quality Planning strategy and document
Improve our automated test capability with design and code contributions
Perform automated and manual testing of Ubuntu Desktop, Server and Core on varies latest hardware.
Suggest solutions to identified product problems
Collaborate with the Project team to ensure consistent project execution
Identify quality assurance process bottleneck and suggest improvements
Oversee continuous improvement projects
Collect quality data
Establish proactive measures to improve the quality and reliability of the Ubuntu platform
Prepare time estimates and schedule for testing activities
Identify, isolate, and document bugs clearly and concisely in the bugs database
Work with development teams across multiple projects to build efficient, effective automated testing
Communicate effectively with colleagues in a variety of time zones around the world
Triage test reports and customer bugs
The successful Software Quality Assurance Engineer will have :
Experience with the Linux desktop, and related technologies. Ubuntu experience would be a plus
Solid grasp of commercial Software QA practices and ideas on how to integrate them into Linux Community standards
Experience with common scripting languages, including Shell script, Python or JavaScript
Comfortable with online communication and collaboration such as mailing lists, Mattermost, wiki
Excellent logic, problem solving, and troubleshooting skills
Strong written and spoken communication skills in English
Ability to be productive in a globally distributed team
Ability to pick up new technologies and achieve high effectiveness quickly
What Canonical Offers:
Learning and development
Annual compensation review
Recognition rewards
Annual leave
Priority Pass for travel
Annual health check
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Unimatch Lab is an AI-driven venture studio from Silicon Valley. They build their own AI stack and a portfolio of AI products: 7 products across Future of Work, Longevity, Kids Universe and Education.
They are looking for a hands-on Senior Recruiter who owns up to 5 vacancies at a time, from the hiring-manager brief to the signed offer.
You will hire for engineering, product, ML/AI, design, analytics, marketing and sales on the international market.
Key responsibilities:
— Run the full recruiting cycle from hiring-manager brief to offer
— Source, screen and attract candidates across USA, MENA, EU and LATAM
— Run interviews on hard skills, soft skills, motivation and culture fit
— Build role-specific sourcing strategies and screening scripts
— Agree priorities and role profiles with hiring managers and close the feedback loop
— Keep a transparent funnel with clear analytics: conversions, sources, time-to-fill
Required qualifications:
— 4+ years of full-cycle recruiting, at least 2 of them in startups or fast-growing tech
— Closed roles in engineering, product, ML/AI, design, analytics, marketing and sales, including senior and hard-to-fill ones
— Hands-on international recruiting: USA, MENA, EU, LATAM
— LinkedIn Recruiter, X-Ray, Boolean Search, Notion, Claude (up to writing your own agent skills)
— English B2+, Russian native or fluent
Format: remote, Europe / Belarus / LATAM
In your message, answer one question: how do you use AI in your day-to-day work?
Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, as well as industry leaders across many sectors.
Canonical is a pioneer of global distributed collaboration, with 1,200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring an
Engineering Manager for Distributed Systems Testing
to lead a team responsible for the quality engineering platform that enables deployment and validation of distributed systems across Canonical's cloud portfolio.
We see quality engineering as a first-class engineering practice. Our Distributed Systems Testing team ensures the performance, correctness, resilience and interoperability of Canonical cloud solutions built with technologies such as Juju, Terraform, OpenStack and Kubernetes. These systems are deployed and tested across diverse environments, from bare-metal to the public cloud.
As Engineering Manager, you will combine strong software engineering judgement with people leadership. You will develop engineering talent, establish effective engineering practices, shape technical direction with senior engineers, and ensure the team delivers high-quality testing infrastructure and automation that enables engineering teams across Canonical to ship software with confidence.
We believe engineering managers should be outstanding engineers themselves. You should be comfortable reviewing patches, evaluating software design, debugging a distributed system, or discussing test architecture. You will contribute technically where appropriate to set a high standard, while recognizing that your greatest impact comes from shaping the direction, focus, effectiveness, and growth of the whole team.
You will work closely with senior engineers and engineering leaders across Canonical to define priorities, improve testing capabilities, and advance how we validate increasingly complex cloud-native and distributed systems.
Location:
This is a globally remote role, typically leading a team concentrated within a major time zone such as EMEA or the Americas.
What you'll do
Lead, coach, and develop a high-performing team of software and quality engineers, ranging from graduate to senior level
Set clear expectations, strengthen engineering practices, and ensure timely delivery against agreed goals
Partner with senior engineers to shape technical strategy, architecture, roadmap, and engineering standards
Guide the development of automated testing infrastructure for the reliability, interoperability, and resilience of distributed systems
Improve CI pipelines, testing tools, and reporting used to validate Canonical's products and solutions across bare-metal, private and public cloud environments
Enable engineering teams across Canonical to adopt effective distributed-systems testing practices and tooling
Contribute technical leadership through design and code reviews, debugging, and hands-on engineering where appropriate
Represent the team with stakeholders and collaborate across Canonical on quality engineering, infrastructure, and developer experience
What we're looking for in you
An exceptional academic track record from both high school and university
Experience in leading, coaching, and mentoring software engineers
Professional software engineering experience with Python or Go
Expertise in distributed systems, cloud infrastructure, quality engineering, or a closely related domain
Strong knowledge of modern software testing processes, strategies, and automation
Experience with Linux (Debian or Ubuntu preferred)
Strong technical judgement and the ability to engage meaningfully in code reviews, architecture discussions, and software design
Experience working in an agile development environment with the ability to organize a team to deliver high-quality results
Professional written and spoken English with excellent communication and presentation skills
Great interpersonal skills, curiosity, flexibility, and accountability, demonstrating passion, thoughtfulness, and self-motivation
Ability to travel twice a year, for company events up to two weeks each
Additional skills we value
Experience with any of the following:
Cloud technologies such as Kubernetes, OpenStack, Juju, Terraform, AWS, Google Cloud, or Azure
Designing testing strategies for distributed or cloud-native systems
Building or operating large-scale CI/CD and test infrastructure
Applying AI or machine learning to test analysis, failure classification, or engineering workflows
Deploying, operating, or debugging distributed systems
Leading globally distributed teams
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually, and more often for graduates and associates, to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus.
We provide all team members with additional benefits that reflect our values and ideals. We balance our programmes to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme and wellness support
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and a leading platform for AI, IoT, and the cloud, we are changing the world of software.
We recruit globally and set a very high standard for people joining the company. We expect excellence; to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Requisition ID: 1361
Location: Shanghai, China
The Company
Founded in 2018, our client is a Dutch company focused on innovation and development of precision injection systems for small volume injections, built around a single principle: minimizing residual volume and injection risks. Their concept minimizes silicone oil contamination and reduces drug waste to delivering accurate, repeatable dosing where it matters most.
At our client, quality and efficiency are key. Their core business is the development of syringes and supporting tools to help (compounding) pharmacies obtain optimal efficiency when prefilling small dose injections. By combining feedback from doctors, pharmacists, and patients, we create products tailored to their clients’ needs.
The Role
The Supply Chain & Quality Engineer/Specialist is responsible for ensuring the efficiency, reliability, and compliance of supply chain operations while maintaining high quality standards across our manufacturer(s), materials, and processes. This role combines technical engineering expertise with management, quality assurance, and continuous improvement activities to support operational excellence and regulatory compliance.
Responsibilities
Analyse and support our manufacturer in optimizing their supply chain processes related to production, logistics, and inventory.
Identify bottlenecks and implement data‑driven improvements to reduce lead times, increase reliability, and lower total cost of ownership.
Support new product introductions by coordinating supply readiness, capacity validation, and material availability.
Support compliance with ISO9001, ISO13485, GMP, or other relevant standards.
Work with R&D, production, and logistics to ensure product and process compliance.
Review technical documentation, certificates of conformity, and quality records.
Cross functional collaboration with HQ Netherlands, Manufacturer(s) and regional offices.
Requirements
Bachelor’s or Master’s degree (Industrial, Mechanical, Supply Chain, Quality, or equivalent).
Minimum of 3 years of experience in supply chain, engineering, quality engineering, or manufacturing operations.
Experience working with supplier management, audits, and quality systems.
Hands‑on attitude with ability to operate across engineering and supplier environments.
Detail‑oriented, proactive, and able to work independently and cross‑functionally.
Location: Paris
Workplace: OnSite
Are you looking to have an impact on the daily life of millions of entrepreneurs in France (and tomorrow in Europe)?
Are you looking for a work environment that values trust, proactivity, and autonomy?
Then Pennylane is the right place for you !
Our vision
We aim to become the most beloved financial Operating System of French SMEs and Accounting Firms (and soon, European ones).
We help entrepreneurs rid themselves of time-consuming tasks related to accounting and finance while providing them with access to key financial information to assist in making the best decisions for their business.
About us
Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe!)
In 5 years of existence, we’ve managed to :
💻 Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants
💰 Raise a total of €400 millions, including from Sequoia, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more...
👨👩👧👦 Grow from 7 cofounders to 1000 happy Pennylaners : we’re now recognized as one of the greatest places to work in France (and also remotely), with a 4.6/5 rating on Glassdoor https://www.glassdoor.fr/Avis/Pennylane-France-Avis-E4171708.htm.
🌍 Build an international environment with more than 25 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe
🤝 Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings https://www.google.com/search?q=pennylane&ei=O9pOYvm0Co-blwSmhKmIAw&ved=0ahUKEwi5vsWL-4H3AhWPzYUKHSZCCjEQ4dUDCA4&uact=5&oq=pennylane&gs_lcp=Cgdnd3Mtd2l6EAMyDQgAEIAEELEDEIMBEAoyCwguEIAEEMcBEK8BMgcIABCABBAKMgcIABCABBAKMgUIABCABDIFCAAQgAQyBQgAEIAEMgcIABCABBAKMgcIABCABBAKMgcIABCABBAKOgcIABBHELADOgkIABCwAxAKEEM6CgguEMcBEK8BEAo6BggAEBYQHjoICAAQFhAKEB46DQguEIAEEMcBEK8BEApKBAhBGABKBAhGGABQ7QFY6wVgugdoAXABeACAAUiIAbMCkgEBNZgBAKABAcgBCcABAQ&sclient=gws-wiz
🚀 Already more than 900,000 small and medium-sized enterprises (SMEs) and over 6000 accounting firms use Pennylane in France!
In 2024, we implemented an organizational structure built around business 'tracks'. This approach integrates key stakeholders across marketing, sales, product, and customer care into unified teams focused on specific product lines or client segments. Each track operates as a mini-business, empowered with dedicated resources (e.g., product marketing, data analytics, and operational support) and direct accountability for performance.
Why this role matters at Pennylane
As Chief of Staff to the CTO, you operate as a senior leader in the Tech organisation. Your leverage does not come from managing teams but from owning the hardest problems that sit between them, and from being technical enough to earn the trust of the other engineering leaders.
You are the person the CTO trusts with ambiguous, org-wide problems. You turn that ambiguity into a clear framing, a decision, an owner and a measurable outcome.
This is not a coordination role. You are expected to have opinions on engineering strategy, staffing choices and technical trade-offs, and to defend them in front of the Tech leadership team.
Team and Context
Pennylane's Tech organisation is 70+ squads, each led by an Engineering Manager working with a PM and a Product Designer. We serve 1.5m+ customers and we want to scale in Europe. At that size, the hard problems are no longer inside a squad: how the organisation plans, how it decides, how it measures itself, how it invests in foundations without stalling product delivery. That is your perimeter.
You report directly to Quentin, Co-founder & CTO. Your influence comes from the scope of what you own and from credibility with senior engineering leaders, which is why we ask for a technical background. As the organisation grows, this role can evolve towards a management position.
Key missions
Engineering strategy and transversal initiatives
- Own the strategic, cross-organization initiatives that no single squad can carry: platform or architecture programmes, reliability and quality step-changes, engineering productivity, technical debt paydown
- Frame the problem, build the technical and business case, secure alignment across Engineering, Product and Security to drive execution
- Lead the Tech side of company-level programmes (e.g. European expansion, major compliance or infrastructure shifts) alongside the rest of the Tech leadership
Planning & Performance tracking
- Own the Tech planning cycle: collect the inputs, surface the trade-offs (capacity vs. platform, run vs. new bets), and drive the arbitration with Tech leadership
- Drive the definition and calibration of Tech OKRs, and hold the organisation accountable
- Define what "good" looks like for a 70+ squad engineering organization and build the metrics that measure it (delivery cadence, reliability, quality, staffing and attrition, engineering satisfaction)
Decision-making and leadership cadence
- Own the Tech leadership operating system: staff meetings, QBRs, roadmap and architecture reviews. You design them, set the agenda, write or commission the pre-reads, frame the decisions to be made, and make sure decisions land
- Maintain the CTO's decision log: what was decided, by whom, with what trade-off, and what happened next
- Raise the quality of decision-making across the Tech leadership team
Communication
- Lead internal and operational communications across the engineering organization, building clear messaging systems from board decks down to team-wide updates
Who you’ll work with?
- CTO and Tech leadership (Head of Engineering / Head of Data / Senior Engineering Managers)
- Rest of the leadership (CPO, VP Strategic Initiatives)
- Other relevant teams (e.g. Security, Finance, People)
Who we’re looking for
Must-have
- An engineering degree (engineering, computer science or equivalent scientific curriculum)
- Technical fluency: you can read a design doc, follow an architecture discussion, challenge an estimate or a trade-off, and be taken seriously by senior engineers
- 7-10 years of experience, including significant time inside a tech organisation at scale (multiple squads, platform teams), where you have lived the problems of scaling engineering
- A track record of owning complex, cross-organisational initiatives from framing to measurable outcome with senior stakeholders
- Outstanding written communication: this role produces documents that senior people act on
- Fluency in English
Nice-to-have
- A hands-on engineering past: software engineer, engineering manager, Technical Program Manager, architect or equivalent
- Experience as a Chief of Staff, VP/Director of Engineering Operations, or in a strategy & operations function inside a product-led tech company
What you can expect?
Within one month
- You'll complete the company and Tech onboarding, including our application, accounting domain and engineering practices
- You'll have met the Tech leadership team and formed your own view of where the organisation loses time, quality or alignment
- You'll have taken ownership of the leadership cadence and the next planning milestone
Within 3-6 months
- You'll be leading selected org-wide strategic initiatives end-to-end, with a measurable target
- The Tech organisation will have a metrics picture it trusts and uses to make decisions
- You'll be a recognised voice in the senior tech community at Pennylane, consulted on decisions rather than just informed of them
- You'll be shaping the engineering narrative that the rest of the company and the board hear
Recruitment Process
- Screening interview with Barbara - Senior Recruiter (30 mins)
- An interview with Eric - VP Strategic Initiatives (1h)
- A Business Case to prepare at home and to present (1h)
- A final interview with Quentin - CTO (45 mins)
What do we do to make your work life easier
🌴 Wherever you are based, you will get 25 vacations days paid by Pennylane
💵 You’ll have a competitive compensation package
📈 You'll get company shares to enjoy a piece of the success story you're building with us
🏡 You’ll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it
⛹️ Through our partner Gymlib, you’ll have access to 8000 fitness spaces in Europe and more than 300 activities related to wellness
🇬🇧 You’ll have access to Busuu https://www.busuu.com/fr/p/start-learning?utm_medium=cpc&utm_source=google&utm_campaign=FR_FR_Web_Brand_E&utm_group=FR_FR_Web_Brand_E&utm_term=busuu&gclid=CjwKCAjw682TBhATEiwA9crl34OqnbJDliinEXFZNqOcb6391KXrgq4ZDDwEiwMdtTdtuVULvuF7HhoCgZEQAvD_BwE&gclsrc=aw.ds to perfect your English or your French
💻 You’ll get the latest Apple equipment
🏢 Depending on the teams and the requirements of the position - you'll be able to work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone
🎉 We are committed to regularly coming together for company events such as Tech Days (which bring remote Pennylaners together every 3 months) or our annual company seminar, fostering significant moments of cohesion for everyone.
If you are based in France, you will have a French contract following French regulation on top of the additional perks : 6 to 12 RTT, 5 weeks PTOs, lunch credits (Swile), Alan Blue healthcare cover and regular events in cities where Pennylaners are mostly presents (Lyon, Bordeaux, Nantes…)
We're working on providing those last advantages to our people based outside of France as well, but it can be quite more complex depending on different countries.
Who are we looking for ?
To thrive at Pennylane, you need :
-To speak English (level is assessed and appreciated according to the department you’re applying to)
-To be energized by an ever-shifting work environment
-To be highly collaborative (within your team or other stakeholders)
-Sufficiently experienced to prioritize business-led actions on your day to day activity
We know that some people are less likely to apply than others, if they don’t feel like they meet the full list of criteria.
If you’re hesitating, we encourage you to apply : who knows, it might be the start of a meaningful and long-lasting collaboration.
Important information for candidates
Recruitment scam attempts are on the rise. We invite you to remain vigilant during your exchanges.
Applications through official channels only : apply exclusively through our job postings published on our official platforms (career site, official partner pages).
Always verify the sender's email address: our communications are sent from professional email addresses with the domains @pennylane.com or @pennylane-partners.com
We will never ask you for payment or financial information
(bank details, payment for an interview, equipment purchases, etc.) as part of the recruitment process. If such a request is made to you, it is fraudulent. We invite you to not respond and to report it to us immediately.
We also want to emphasize that we fully embrace diversity, equity and inclusion and that we’re doing our best to create a safe and inclusive environment.
We are committed to providing an equal employment opportunity regardless of gender, sexual orientation, origin, disabilities, or any other traits that make you who you are. If anything, diversity makes us a more fun place to work at.
🇫🇷 Données personnelles
Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com
Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇬🇧 Personal Data
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇩🇪 Personenbezogene Daten
Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
Location: France
Workplace: Remote
Are you looking to have an impact on the daily life of millions of entrepreneurs in France (and tomorrow in Europe)?
Are you looking for a work environment that values trust, proactivity, and autonomy?
Then Pennylane is the right place for you !
OUR VISION
We aim to become the most beloved financial Operating System of French SMEs and Accounting Firms (and soon, European ones).
We help entrepreneurs rid themselves of time-consuming tasks related to accounting and finance while providing them with access to key financial information to assist in making the best decisions for their business.
ABOUT US
Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe!)
In 6 years of existence, we’ve managed to :
💻 Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants
💰 Raise a total of €400 millions, including from Sequoia, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more...
👨👩👧👦 Grow from 7 cofounders to 1000 happy Pennylaners : we’re now recognized as one of the greatest places to work in France (and also remotely), with a 4.6/5 rating on Glassdoor https://www.glassdoor.fr/Avis/Pennylane-France-Avis-E4171708.htm.
🌍 Build an international environment with more than 25 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe
🤝 Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings https://www.google.com/search?q=pennylane&ei=O9pOYvm0Co-blwSmhKmIAw&ved=0ahUKEwi5vsWL-4H3AhWPzYUKHSZCCjEQ4dUDCA4&uact=5&oq=pennylane&gs_lcp=Cgdnd3Mtd2l6EAMyDQgAEIAEELEDEIMBEAoyCwguEIAEEMcBEK8BMgcIABCABBAKMgcIABCABBAKMgUIABCABDIFCAAQgAQyBQgAEIAEMgcIABCABBAKMgcIABCABBAKMgcIABCABBAKOgcIABBHELADOgkIABCwAxAKEEM6CgguEMcBEK8BEAo6BggAEBYQHjoICAAQFhAKEB46DQguEIAEEMcBEK8BEApKBAhBGABKBAhGGABQ7QFY6wVgugdoAXABeACAAUiIAbMCkgEBNZgBAKABAcgBCcABAQ&sclient=gws-wiz
🚀 Already more than 1 500,000 small and medium-sized enterprises (SMEs) and over 8000 accounting firms use Pennylane in France!
ABOUT THE ROLE
Drive AI-powered HR transformation, better employee experiences, and scalable, data-informed compensation practices, with Workday at the core.
We are a fast-growing scale-up in the midst of an exciting international expansion. We are looking for an HR Systems, Data & Compensation Lead to shape the next chapter of our People technology, data, and reward ecosystem.
Your mission is to make HR processes simpler, smarter, fairer, and more scalable. You will improve employee, manager, and People team experiences through reliable systems, actionable data, AI, automation, and well-designed compensation processes.
With Workday as our core HCM platform, you will lead two Workday HRIS Experts, one HR Data Analyst, and one Compensation & Benefits Expert. Working closely with IT, Finance, Payroll, Legal, HR Leadership, and business teams, you will combine product thinking, team leadership, and hands-on delivery to turn business needs into intuitive, secure, and effective solutions.
You will own the roadmap, prioritization, and quality of our HR systems and data solutions, while ensuring that compensation processes are reliable, well-governed, and connected to our People strategy. You will build on the expertise of our Workday and Compensation & Benefits specialists, empowering them to lead their respective domains.
Deep Workday configuration or compensation expertise is a plus, not a prerequisite. We welcome experienced HR systems, People technology, HR operations, or HR transformation leaders who can challenge solution design, connect systems and data, and build strong fluency across HR technology and reward topics.
KEY RESPONSIBILITIES
People systems product ownership & user experience
Own the People systems roadmap, balancing user needs, business impact, risk, and team capacity
- Understand employee, manager, and HR team pain points through user feedback, journey mapping, support requests, and usage data.
- Simplify HR workflows and design intuitive self-service experiences across Workday and connected tools.
- Challenge whether a request calls for process simplification, configuration, automation, integration, or a change in user experience.
- Lead discovery, solution design, user testing, and adoption.
- Measure success through user satisfaction, adoption, time saved, reduced manual work, and improved process quality.
- Ensure that compensation-related processes offer a clear and consistent experience for managers, employees, HR teams, and Finance.
Compensation & Benefits operations, systems & governance
- Partner with HR Leadership, Finance, Payroll, Legal, and the Compensation & Benefits Expert to translate our reward principles into scalable processes and tools.
- Coordinate the operational design and continuous improvement of compensation cycles, including annual reviews, promotions, compensation changes, and other reward processes within scope.
- Ensure that compensation data, structures, approvals, and workflows are reliable, secure, auditable, and appropriately reflected in Workday and connected systems.
- Improve the manager and HR experience of compensation processes through clear workflows, self-service capabilities, automation, and useful guidance.
- Ensure strong coordination between compensation processes, HR data, payroll inputs, Finance reporting, and employee records.
- Support the development and maintenance of consistent job, level, compensation, and benefits data structures, in partnership with the relevant domain experts.
- Use data to support compensation decisions, workforce planning, compensation cost analysis, and, where relevant, pay equity monitoring.
- Partner with the Compensation & Benefits Expert on benchmarking, reward insights, process governance, and the continuous improvement of compensation practices.
- Ensure appropriate confidentiality, access controls, segregation of duties, and auditability for compensation data and processes.
AI & automation innovation
- Identify and prioritize practical AI and automation opportunities across HR processes, reporting, knowledge access, compensation workflows, and employee and manager support.
- Map the AI and automation tools already used at Pennylane and assess how they can complement Workday and the wider HR ecosystem.
- Lead hands-on experimentation and delivery, from prototypes and business-case assessment to testing, deployment, and ongoing monitoring.
- Evaluate native Workday capabilities, including Workday Extend, alongside integration, workflow automation, and AI-enabled solutions.
- Choose tools based on user needs, feasibility, maintainability, security, and business value.
- Partner with IT and Security to establish appropriate privacy, access controls, human oversight, and governance before deploying AI-enabled solutions.
- Build the team’s capabilities through training, experimentation, documentation, and knowledge sharing.
HR data, analytics & governance
- Work with the HR Data Analyst to ensure data quality, consistency, and governance across the HR ecosystem.
- Translate stakeholder questions into actionable dashboards, KPIs, and reporting capabilities covering headcount, attrition, workforce planning, compensation, reward costs, and other People priorities.
- Align metric definitions and data ownership with HR, Finance, Payroll, and Compensation & Benefits stakeholders.
- Make reliable workforce and compensation insights accessible to the right users.
- Help stakeholders turn workforce and reward insights into better decisions.
- Ensure GDPR compliance and appropriate controls across HR data access, use, and flows.
- Establish clear ownership and documentation for key HR and compensation data.
Team leadership & delivery
- Manage, mentor, and develop a team of two Workday HRIS Experts, one HR Data Analyst, and one Compensation & Benefits Expert.
- Set direction and create clarity across HR systems, data, automation, and compensation priorities.
- Empower the Workday specialists to lead detailed configuration and the HR Data Analyst and Compensation & Benefits Expert to lead their respective areas of expertise.
- Organize delivery through clear project plans, a transparent backlog, and pragmatic agile sprints.
- Balance business-as-usual support, compensation cycles, compliance, release management, and strategic improvements.
- Stay hands-on in discovery, solution design, prototyping, delivery coordination, and problem-solving where you add the most value.
- Foster documentation and knowledge sharing in Notion.
- Develop team capabilities across HR systems, data, automation, AI, compensation operations, and user experience.
Core HRIS ownership - Workday
- Own the post-go-live performance and evolution of Workday as our core HCM platform, ensuring reliability, scalability, and adoption.
- Translate HR and Compensation & Benefits needs into clear requirements and lead solution design, UAT, change management, deployment, and stabilization with the Workday experts.
- Challenge existing workflows and design choices, drawing on specialist expertise and platform best practices.
- Oversee support and Workday release management.
- Assess new Workday capabilities for their relevance and user value, including capabilities related to Compensation where relevant.
- Ensure robust role-based access, data privacy, audit controls, and segregation of duties in partnership with the Workday experts, IT, Security, Finance, Payroll, and Compensation & Benefits stakeholders.
- Ensure that Workday remains a reliable source of truth for employee, organizational, and compensation-related data.
Integrations & HR technology ecosystem
- Oversee secure, scalable integrations between Workday and third-party tools, including Ashby for recruitment, Silae for payroll, and other HR and Finance systems.
- Ensure that employee, organizational, payroll, and compensation data flows reliably between systems.
- Identify opportunities to remove duplicate data entry, improve data flows, and automate cross-system workflows.
- Partner with IT to ensure integration architecture, monitoring, incident ownership, and recovery processes are robust and maintainable.
- Maintain an up-to-date map of the HR technology stack.
- Evaluate new tools based on user experience, interoperability, cost, security, maintainability, and business value.
Stakeholder collaboration & prioritization
- Partner with IT, Finance, Payroll, Legal, HR Leadership, Compensation & Benefits, Talent Acquisition, and business teams to understand needs and align on priorities.
- Facilitate prioritization workshops and steering committees, making trade-offs and roadmap decisions transparent.
- Serve as the main point of contact between HR Operations and the broader technology organization.
- Constructively challenge requests and propose simpler, secure, and scalable alternatives grounded in user needs and business outcomes.
- Build strong working relationships with Finance and Payroll to ensure that HR systems and compensation processes are aligned with downstream requirements.
- Help stakeholders understand the implications, risks, and trade-offs of system, data, automation, and compensation decisions.
International expansion support
- Lead HR systems and compensation readiness for international growth, including new countries, legal entities, payroll connectors, and local requirements.
- Work with HR, Payroll, Finance, Legal, IT, Workday experts, and Compensation & Benefits specialists to balance global standards with local needs.
- Ensure that systems, data models, compensation processes, benefits data, and workflows scale as headcount and geographic footprint grow.
- Support the definition of scalable approaches to local compensation and benefits requirements.
- Ensure appropriate documentation and governance for country-specific processes and data.
YOUR PROFILE
Must-Haves
- Strong experience leading HR systems, People technology, HR operations, or HR digital transformation initiatives.
- A product and user-centric mindset, with credible examples of simplifying HR processes and improving employee, manager, or HR team experiences.
- Practical experience delivering automation and/or AI-enabled solutions in HR, data, or business operations, with evidence of business value and appropriate controls.
- A good understanding of compensation and benefits processes, including the operational dependencies between reward, HR systems, payroll, Finance, data, and governance. You do not need to be a deep compensation practitioner, but you must be able to understand, challenge, and structure reward-related processes and priorities.
- Ability to translate business needs into requirements, challenge functional and technical design choices, and lead testing, change management, and delivery.
- Strong understanding of HR data, reporting, integrations, and governance, including data quality, access management, privacy, confidentiality, and GDPR principles.
- Proven experience managing a team or leading a project team, with a collaborative and empowering leadership style.
- Strong prioritization and project management skills, with the ability to manage a backlog, run pragmatic sprints, and balance operational support with longer-term improvements.
- Excellent communication and stakeholder management skills, including the ability to influence across IT, Finance, Payroll, Legal, and HR Leadership.
- Curiosity, learning agility, and the ability to build Workday fluency while working effectively with specialist team members.
- Fluent professional communication in French and English.
Workday experience is a strong advantage, but not a prerequisite. Experience with another enterprise HCM platform is welcome. We value your ability to lead systems evolution, assess solutions, and deliver better user, business, and employee outcomes over expertise in a specific vendor.
Nice-to-Haves
- Experience with Workday post-go-live ownership, functional configuration, security, or relevant modules such as Core HCM, Time Tracking, Absence, Compensation, Talent, Learning, and Peakon.
- Experience with Workday Compensation or compensation planning processes.
- Exposure to Workday Extend, AI assistants, low-code/no-code automation, APIs, or middleware.
- Familiarity with compensation and benefits topics such as job architecture, salary ranges, benchmarking, pay equity, variable compensation, or benefits administration.
- Familiarity with tools such as Ashby, Silae, Deel, learning platforms, and Google Workspace.
- Experience improving compensation cycle operations, manager enablement, or reward reporting.
- Experience in a scale-up or high-growth environment.
- Exposure to international HRIS rollouts, multi-country configurations, local compensation requirements, and payroll connectors.
RECRUITMENT PROCESS
1. Screening Interview with Nathalie, Talent Acquisition - 30 mins
2. Manager Interview with Mathilde, Head of People Ops - 45 mins
3. Business Case Interview with Mathilde & Marine, VP People - 60 mins
4. Last Round Interview - 2 members from People Management Team - 45 mins
5. Team Fit Interview - 30 mins
6. Offer 🎉
WHAT DO WE DO TO MAKE YOUR WORK LIFE EASIER
🌴 Wherever you are based, you will get 25 vacations days paid by Pennylane
💵 You’ll have a competitive compensation package
📈 You'll get company shares to enjoy a piece of the success story you're building with us
🏡 You’ll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it
⛹️ Through our partner Gymlib, you’ll have access to 8000 fitness spaces in Europe and more than 300 activities related to wellness
💻 You’ll get the latest Apple equipment
🏢 Depending on the teams and the requirements of the position - you'll be able to work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone
🎉 We are committed to regularly coming together for company events such as Tech Days (which bring remote Pennylaners together every 3 months) or our annual company seminar, fostering significant moments of cohesion for everyone.
If you are based in France, you will have a French contract following French regulation on top of the additional perks : 6 to 12 RTT, 5 weeks PTOs, lunch credits (Swile), Alan Blue healthcare cover and regular events in cities where Pennylaners are mostly presents (Lyon, Bordeaux, Nantes…)
We're working on providing those last advantages to our people based outside of France as well, but it can be quite more complex depending on different countries.
WHO ARE WE LOOKING FOR ?
To thrive at Pennylane, you need :
-To speak English (level is assessed and appreciated according to the department you’re applying to)
-To be energized by an ever-shifting work environment
-To be highly collaborative (within your team or other stakeholders)
-Sufficiently experienced to prioritize business-led actions on your day to day activity
We know that some people are less likely to apply than others, if they don’t feel like they meet the full list of criteria.
If you’re hesitating, we encourage you to apply : who knows, it might be the start of a meaningful and long-lasting collaboration.
IMPORTANT INFORMATION FOR CANDIDATES
Recruitment scam attempts are on the rise. We invite you to remain vigilant during your exchanges.
Applications through official channels only : apply exclusively through our job postings published on our official platforms (career site, official partner pages).
Always verify the sender's email address: our communications are sent from professional email addresses with the domains @pennylane.com or @pennylane-partners.com
We will never ask you for payment or financial information
(bank details, payment for an interview, equipment purchases, etc.) as part of the recruitment process. If such a request is made to you, it is fraudulent. We invite you to not respond and to report it to us immediately.
We also want to emphasize that we fully embrace diversity, equity and inclusion and that we’re doing our best to create a safe and inclusive environment.
We are committed to providing an equal employment opportunity regardless of gender, sexual orientation, origin, disabilities, or any other traits that make you who you are. If anything, diversity makes us a more fun place to work at.
🇫🇷 Données personnelles
Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com
Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇬🇧 Personal Data
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇩🇪 Personenbezogene Daten
Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
Location: Paris
Workplace: Hybrid
Are you looking to have an impact on the daily life of millions of entrepreneurs in France
(and tomorrow in Europe)?
Are you looking for a work environment that values trust, proactivity, and autonomy?
Are our Engineering principles aligned with your vision?
Then Pennylane is the right place for you !
OUR VISION
We aim to become the most beloved financial Operating System of French SMEs and
Accounting Firms (and soon, European ones).
We help entrepreneurs rid themselves of time-consuming tasks related to accounting and
finance while providing them with access to key financial information to assist in making the
best decisions for their business.
ABOUT US
Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe!)
In 5 years of existence, we’ve managed to :
💻 Make ourselves known as a groundbreaking accounting and financial software for small
businesses and their accountants
💰 Raise a total of €400 millions, including from Sequoia, the famous fund from the Silicon
Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and
much more...
Grow from 7 cofounders to 1000 happy Pennylaners : we’re now recognized as one of
the greatest places to work in France (and also remotely), with a 4.6/5 rating on Glassdoor.
🌍 Build an international environment with more than 25 nationalities, with a strong
remote-friendly culture, where 30% of the employees are already working from all parts of
Europe
🤝 Earn the trust of thousands of customers and accounting firms and obtain outstanding
ratings
🚀 Already more than 900,000 small and medium-sized enterprises (SMEs) and over 6000
accounting firms use Pennylane in France!
YOUR IMPACT
Every great employee experience starts with great IT.
At Pennylane, our mission is to make technology simple, seamless and secure, so our
teams can focus on building the future of finance.
As an IT Support Administrator, you'll be one of the main points of contact for our
employees. You'll help them stay productive, improve the way we work and contribute to
building an IT environment that scales with our growth.
WHAT YOU'LL DO
Deliver an outstanding IT experience
Whether it's resolving technical issues, answering questions or helping employees get the
most out of our tools, you'll make sure every Pennylaner has a smooth IT experience.
Employee onboarding & offboarding
You'll make sure every employee has everything they need before day one.
From day one to the last day, you'll make sure every employee has everything they
need to work successfully.
You'll prepare laptops, provision accounts, manage permissions and introduce new joiners to
our IT environment and security best practices.
You'll also handle offboarding and manage IT operations for freelancers and external
partners.
Keep our IT environment secure
Security is everyone's responsibility. You'll play an important role in making security part of
everyone's daily habits.
You'll help monitor compliance with our internal IT policies, manage software access, review
permissions and contribute to maintaining a secure environment for the whole company.
Manage our internal tools
You'll administer our SaaS ecosystem by creating accounts, managing permissions and
ensuring employees have the right access at the right time.
You'll also help improve how we manage and document our internal tools.
Share knowledge
You'll contribute to building a strong IT culture across the company.
That means writing clear documentation, improving our knowledge base, delivering
onboarding sessions and helping employees adopt best practices around IT and security.
WHO ARE YOU?
We're looking for someone who combines excellent customer service with strong IT
fundamentals.
Someone who enjoys solving problems, communicating with people and continuously
improving the employee experience.
You won't know every tool we use on day one, and that's perfectly fine.
What matters most is your curiosity, your willingness to learn and your ability to take
ownership.
WHY YOU'LL LOVE THIS ROLE
● You'll work with every team across the company.
● You'll have real ownership from day one.
● You'll continuously improve our internal IT experience.
● You'll play a key role in scaling the internal IT environment of one of Europe's
fastest-growing fintechs.
WE'D LOVE TO MEET YOU IF...
● You enjoy helping people and delivering a great employee experience.
● You have previous experience in IT Support, Workplace IT or IT Administration.
● You're proactive and enjoy taking ownership.
● You communicate clearly with both technical and non-technical people.
● You're curious and enjoy learning new tools.
● You're comfortable administering modern workplace tools. Experience with Google
Workspace, Microsoft 365, Jamf, Intune, Okta or similar platforms is a plus.
● You care about security and access management (experience with ISO 27001 or
SOC 2 is a plus).
● You're fluent in English and French.
WHAT DO WE DO TO MAKE YOUR WORK LIFE EASIER
🌴 Wherever you are based, you will get 25 vacations days paid by Pennylane
💵 You’ll have a competitive compensation package
📈 You'll get company shares to enjoy a piece of the success story you're building with us
🏡 You’ll have a budget to turn your home into a more comfortable workspace, as well as a
monthly allowance to work from a coworking space whenever you feel like it
⛹️ Through our partner Gymlib, you’ll have access to 8000 fitness spaces in Europe and
more than 300 activities related to wellness
You’ll have access to Busuu to perfect your English or your French
💻 You’ll get the latest Apple equipment
🏢 Depending on the teams and the requirements of the position - you'll be able to work
remotely from your country of residence, as long as it is in Europe and within a maximum
time difference of two hours from the CET time zone
🎉 We are committed to regularly coming together for company events such as Tech Days
(which bring remote Pennylaners together every 3 months) or our annual company seminar,
fostering significant moments of cohesion for everyone.
If you are based in France, you will have a French contract following French regulation on
top of the additional perks : 6 to 12 RTT, 5 weeks PTOs, lunch credits (Swile), Alan Blue
healthcare cover and regular events in cities where Pennylaners are mostly presents (Lyon,
Bordeaux, Nantes...)
We're working on providing those last advantages to our people based outside of France as
well, but it can be quite more complex depending on different countries.
WHO ARE WE LOOKING FOR ?
To thrive at Pennylane, you need :
● To speak English (level is assessed and appreciated according to the department
you’re applying to)
● To be energized by an ever-shifting work environment
● To be highly collaborative (within your team or other stakeholders)
● Sufficiently experienced to prioritize business-led actions on your day to day activity
We know that some people are less likely to apply than others, if they don’t feel like they
meet the full list of criteria.
If you’re hesitating, we encourage you to apply : who knows, it might be the start of a
meaningful and long-lasting collaboration.
Important information for candidates
Recruitment scam attempts are on the rise. We invite you to remain vigilant during your
exchanges.
Applications through official channels only : apply exclusively through our job postings
published on our official platforms (career site, official partner pages).
Always verify the sender's email address: our communications are sent from professional
email addresses with the domains @pennylane.com http://pennylane.com or @pennylane-partners.com http://pennylane-partners.com
We will never ask you for payment or financial information
(bank details, payment for an interview, equipment purchases, etc.) as part of the
recruitment process. If such a request is made to you, it is fraudulent. We invite you to not
respond and to report it to us immediately.
We also want to emphasize that we fully embrace diversity, equity and inclusion and that
we’re doing our best to create a safe and inclusive environment.
We are committed to providing an equal employment opportunity regardless of gender,
sexual orientation, origin, disabilities, or any other traits that make you who you are. If
anything, diversity makes us a more fun place to work at.
🇫🇷 Données personnelles
Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com
Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇬🇧 Personal Data
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇩🇪 Personenbezogene Daten
Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
Location: Office Based - London, UK
We are hiring a
General Counsel
, reporting to the Chief Operating Officer (COO). This role leads Canonical’s global Legal and Compliance function.
This is a unique opportunity for an
exceptional and commercially-minded senior lawyer
to lead the legal and compliance function of a profitable, fast-growing technology company that is privately held with the intention to list on a public exchange. We’re looking for someone with genuine fluency in the software industry and in open source dynamics, who can translate that insight into clear positions on licensing, commercial contracts and risk, and hands-on execution.
Reporting directly to the Chief Operating Officer, you will
own Canonical's legal, regulatory and governance posture
and lead a distributed team across EMEA and the Americas. Your primary challenge will be to continue building both the team and the architecture: a management layer across two regions, and the governance, contracting and controls a public company needs, in an environment that regularly does things the industry has not done before. You will work closely with our product and engineering teams on licensing and IP questions, with the security function on customer assurance, and you will advise the Board and its committees directly.
In our selection process, we
prioritize intellect and judgement
alongside depth of practice. We are looking for someone with a strong academic background, an active licence to practice, and demonstrable exposure to a multilayered global operational environment.
Location:
This role will be based in our office in London, UK.
The role entails
Leading the global Legal and Compliance function: setting it's structure, standards and priorities across EMEA and the Americas.
Building and managing a management capability: hire and develop managers, set objectives, review performance against a clear bar, and address under-performance directly.
Setting the operating cadence of the function: intake and prioritization of legal work, service expectations with internal clients, and reporting on workload and risk to the leadership team.
Owning public-market readiness on the legal side: corporate governance, group and entity structure, delegated authority, policies, disclosure controls and records, in partnership with Finance.
Advising the CEO, COO, CFO and the Board, and supporting in Board and committee meetings.
Owning the commercial contracting framework: standard templates, negotiating positions, and a deviation and escalation process that makes commitments visible before they are signed.
Leading intellectual property and open source licensing strategy, including copyleft, trademark and the terms on which Ubuntu and our products are distributed.
Owning the global compliance programme: data protection and privacy, export controls and trade compliance, anti-bribery and corruption, competition and AI regulation.
Managing litigation, disputes and regulatory engagement, together with the external counsel panel, its budget and its quality.
Advising on M&A, partnerships, strategic alliances and financing as the company grows.
What we are looking for in you
An exceptional academic track record from both high school and university.
A degree in law, or equivalent, and an active licence to practice in an EMEA or Americas jurisdiction.
Substantial senior in-house experience in a global technology or software business.
Proven experience leading a distributed legal team, including managing managers across regions and time zones.
A track record of setting and holding a high performance bar: hiring well, developing people, and dealing with under performance directly rather than waiting it out.
Experience building or restructuring an in-house legal function, including deciding what is retained, delegated and sent to external counsel.
Technology related experience of:
negotiating and owning commercial technology contracts, including enterprise software and subscriptions, channel and reseller agreements, hardware manufacturer agreements, cloud and services
advising on open source licensing, including permissive and copyleft licences, and familiarity with how open source communities operate.
Experience of, or demonstrable readiness for, public company governance: listing preparation, board and committee support, disclosure and controls.
Depth in at least two of: data protection and privacy, IP and trademark, export controls and trade, competition, or disputes.
Confidence to respectfully speak up, exchange feedback, hold colleagues accountable, and share ideas without hesitation.
Professional written and spoken English with excellent drafting and presentation skills.
Excellent interpersonal skills, curiosity, flexibility, and accountability.
International travel two to four times a year for company events up to two weeks long.
Nice-to-have skills
Experience taking a company through an IPO, or practicing as counsel inside a listed company.
A technical or engineering background, or fluency in how software is built and shipped.
Experience of a subscription or recurring-revenue business model.
Experience building or restructuring an in-house legal function.
A qualification in more than one jurisdiction.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person.
Personal learning and development budget of USD 2,000 per year.
Bi-annual compensation review.
Company recognition rewards.
40 days annual leave per annum, including public holidays and our All Company holiday periods.
Maternity and paternity leave.
Team Member Assistance Program & Wellness Platform.
Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access.
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: USA (Remote); Canada (Remote)
Workplace: Remote
Mysten Labs’ mission is to advance the internet through step-function improvements in what technology makes possible. We build foundational infrastructure and products that give people, businesses, and developers new ways to interact, transact, and create value.
Our work spans on-chain finance and the emerging agent economy. Through Sui, Move, and our broader technology stack, we’re building the systems that make these experiences possible - from secure, scalable blockchain infrastructure to new ways for businesses and AI agents to interact.
We’re looking for a Senior Security Engineer to help protect the Sui ecosystem. You’ll uncover vulnerabilities, build monitoring tools, and assess economic risk across DeFi protocols. Working closely with external protocol teams and Mysten’s own DeFi products, including DeepBook, you’ll help address risks before they become incidents and strengthen security across the ecosystem
Responsibilities
- Build and run continuous monitoring of the Sui DeFi ecosystem for security and economic risk: oracle issues, misconfigurations/bad economic parameters, solvency and bad-debt exposure under price shocks, liquidation capacity against on-chain liquidity depth, accounting-versus-positions reconciliation, invariants.
- Extend security team tooling, both precise static analysis tooling and proprietary agent skills.
- Measure and drive compliance with the DeFi security recommendations across supported protocols: run the recurring compliance cycle, fill the protocol report card, validate security claims (audits, custody, upgrade governance, oracle dependencies) against on-chain reality, track remediation commitments, and escalate when a protocol regresses or fails to disclose an incident. Partner with the ecosystem and finance owners of the process.
- Hunt for critical vulnerabilities in the highest-TVL Sui protocols and get them fixed before they are exploited: full-package audits, variant analysis across forks, pre-execution review of multisig upgrade payloads, and forensics after incidents anywhere in the ecosystem.
- Be the security team's point of contact for external DeFi teams and for Mysten's own DeFi products such as DeepBook: due diligence, incident coordination, and post-mortems that feed back into the recommendations and the monitors.
- Write it down: findings, reports, and runbooks that a protocol engineer can act on and a non-technical stakeholder can understand, with every claim traceable to bytecode, chain state, or data.
Minimum Qualifications
- Bachelor's degree in Computer Science, Computer Engineering, a relevant technical field, or equivalent practical experience.
- 3+ years of hands-on experience in security engineering, smart contract security, or DeFi risk engineering, with a track record of building tools that ran in production and of finding real vulnerabilities (audit findings, bug bounty reports, published research, or incident work).
- Strong understanding of DeFi mechanics and their failure modes: lending markets (LTV, liquidation thresholds and bonuses, close factors, bad debt), AMMs and concentrated liquidity, perpetuals, liquid staking, oracles (staleness, confidence, TWAP, multi-source aggregation), flash loans, and MEV.
- Proficiency in TypeScript and Python, and comfort with Rust. Ability to write SQL over large datasets and to work with blockchain indexers and data warehouses.
- Experience reading smart contract code at source or the bytecode or disassembly level, or evident ability to learn it quickly. Move experience is a plus, not a requirement; Solidity or Rust smart contract experience transfers.
- Rigor: you verify claims against bytecode and chain state, build known-clean checks into your tools, and say what you did not verify.
- Strong written and verbal communication, including the ability to influence external teams you have no formal authority over
- Interest in the web3 space is required.
Preferred Qualifications
- Sui and Move experience: the object and capability model, package upgrades and version gates, programmable transaction blocks, the Sui GraphQL and gRPC APIs.
- Knowledge of the recent DeFi exploit history on Sui and other chains: named incidents, oracle compromises, and the defect classes behind them.
- Experience building analysis or monitoring tools with LLM agents (Claude Code skills or comparable), and a clear sense of where models help and where deterministic tooling must do the work.
- Static or dynamic program analysis experience: taint analysis, call graphs, symbolic execution, fuzzing, formal verification.
- Quantitative or economic modeling experience: stress testing, liquidity modeling, risk parameters for lending markets.
- Publications, conference talks, CVEs, or bug bounty rankings.
Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education credentials, criminal history, and other relevant information.
Regarding the recent rash of technology job scams: Be aware that emails from genuine Mysten Labs group recruiters will always come from the @mystenlabs.com http://mystenlabs.com domain or related subdomains (e.g., mystenlabs.com/careers http://mystenlabs.com/careers). Remember: you can always verify positions on our job boards at www.mystenlabs.com/careers http://www.mystenlabs.com/careers.
To support an efficient and fair hiring process, we may use technology-assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.
Our team is remote first and we are hiring across the world. Here at Mysten Labs, you’ll be joining a world-class team with tremendous growth potential as we bring the next billion users to web3. We raised a $300M Series B round from top Silicon Valley led venture funds like Jump Crypto, Andreessen Horowitz (a16z), Binance Labs, Redpoint, Lightspeed, Coinbase Ventures, Electric Capital, Standard Crypto, NFX, Slow Ventures, Scribble Ventures, Samsung Next, Lux Capital, among other investment firms and strategic partners. Come join us and build the future of web3!
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE TECH, MEDIA & TELECOM TEAM
- We work with some of the world's most influential and recognizable companies, from global telecommunications providers and leading media brands to technology platforms that power businesses worldwide.
- We build agents for the moments that matter, helping our customers rise to the occasion when service disruptions, major product launches, or global events like the World Cup https://www.linkedin.com/posts/claybavor_at-sierra-we-are-very-proud-to-have-partnered-activity-7491200203899760641-I27d?utm_source=share&utm_medium=member_desktop&rcm=ACoAABYjELMBZfjrg-wrv53M1tVXGe93FF3eTww drive millions of customer interactions.
- We bring Sierra’s Horizon https://sierra.ai/product/horizon vision to TMT by building agents that transform the entire customer relationship:
- Telecommunications: Turn one of the most frustrating customer experiences into one of the most personal, with agents that understand each subscriber, optimize their plan and savings, anticipate opportunities to add value, and earn their loyalty over time.
- Media: Turn every subscription into an ongoing, personalized relationship, with agents that help each subscriber get the most from their experience through the right content, offer, plan, and support from their free trial through retention.
- Technology: Bring the white-glove customer experience traditionally reserved for the largest enterprise accounts to every customer, helping them adopt the product, discover new ways to get value, expand their usage, and successfully renew.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Create agents that pursue goals over weeks and months, reasoning about when to reach out, which channel to use, and what next action will move a customer relationship forward.
- Develop personalization and experimentation systems powered by Sierra's Context Engine https://sierra.ai/blog/context-engine that combine customer data, behavior, prior conversations, and real-time context to determine the right offer or experience, then learn from every interaction and experiment to autonomously improve personalization over time.
- Design conversational discovery agents that reason across huge content catalogs and rich subscriber context, using interests, history, entitlements, and the moment at hand to help someone quickly find something they'll actually want to watch, read, or listen to.
- Build agents that troubleshoot deeply integrated telecommunications and connected-device experiences, reasoning across account, billing, network, and device systems to diagnose issues and take the actions needed to resolve them.
- Experiment with new voice experiences and Voice Personas https://sierra.ai/blog/introducing-voice-personas tailored to each brand, customer, and moment, bringing the right empathy, energy, and conversational style to everything from navigating a frustrating telecom billing issue to helping someone discover their next favorite show or find the plan that's right for them.
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments.
- A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship.
- Comfort working directly with customers to understand their needs and solve real-world problems.
- Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences.
- Excitement in the Tech, Media & Telecom space and a care for helping some of the world’s top brands continue to build brand loyalty with their customers.
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE TRAVEL, TRANSPORTATION AND HOSPITALITY TEAM
- The Travel, Transportation and Hospitality (TTH) supports some of the largest airlines, hotel chains, rental car brands, cruise lines and travel tech companies in the world. Our customers are frontiers in the travel space, and are true thought partners in shaping our platform, helping reinvent what hospitality looks like in this new era. Our customers rely on us to not only deliver standout customer experiences, driving stronger growth in their business.
- Our TTH team is constantly pushing the bounds of what is possible within this industry and beyond. We help support our customers in the moments that matter — whether that’s proactively encouraging new bookings to prepare for exciting events, or helping guests rebook their flights or stays during times of distress. We help our customers maximize the lifetime value of their guests and build products to delight guests at every touchpoint.
- We’re a small and scrappy team, and we support each other with any deliverables we have to meet. Every engineer on TTH is also a product-led thinker; every PM on TTH is tinkering and developing tangible prototypes; and every strategist on TTH is capable of owning an agent end to end. As a part of this team, you’ll set the standard on what it means to go beyond your role, and help build the travel industry of the future.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Building innovative multimodal experiences: Spearhead cross-cutting initiatives, partnering with the voice and Experience SDK teams to bring to life embedded voice mode in mobile apps. This brand new product allows users to talk, tap and text with our agents all in a single view — unlocking communication through rich visualizations, and accuracy in input collection with chat, with the ease and efficiency of voice.
- Shipping complex booking experiences: Build personalized booking flows, including leveraging Google Maps APIs to support searching for properties via an embedded map view, developing a recommendation engine based on past reservations and orchestrating seamless payment collection to complete the full booking lifecycle.
- Abstracting complex systems into packages: Modernize legacy reservations systems by creating Sierra packages that optimize querying and updating trips for customers across the board. You’ll be challenged to think deeply about how to orchestrate each step of these workflows to maximize efficiency while upholding reliability and accuracy.
- Improving the capabilities of our built in integrations: Expand platform extensibility by introducing new capabilities to our existing integrations. An example is extending our MCP integrations to support MCP UI, which allows customers to dynamically host their custom UI resources on our embedded chat windows.
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments.
- A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship.
- Comfort working directly with customers to understand their needs and solve real-world problems.
- Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences.
- Excitement in the travel space and a genuine care for helping improve the guest experience as a whole. Our customers care deeply about their guests, and we carry that through what we build every day.
EVEN BETTER...
- Language Fluency: Professional fluency in both Spanish and English.
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
ОфисOffice Based - Beijing, China; Communicate effectively with colleagues in a variety of time zones around the world
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УдалённоThis is a globally remote role, typically leading a team concentrated within a major time zone such as EMEA or the Americas; Home based - EMEA
seniorBangalore, India
ОфисParis; 🏢 Depending on the teams and the requirements of the position - you'll be able to work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone
УдалённоleadFrance; 🏢 Depending on the teams and the requirements of the position - you'll be able to work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone
ГибридParis; time difference of two hours from the CET time zone
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London
ОфисOffice Based - London, UK; Proven experience leading a distributed legal team, including managing managers across regions and time zones
УдалённоseniorRemote: India; This role is only open to candidates based in Mumbai as you will be required to regularly meet with customers and partners located there
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