Location: Paris, France
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
À propos du rôle
Anthropic construit l’équipe Applied AI pour aider les organisations les plus ambitieuses du monde à adopter Claude de manière transformatrice, sûre et durable. Nos Forward Deployed Engineers s’intègrent directement auprès de clients stratégiques pour déployer des applications d’IA en production qui résolvent de véritables problèmes métier. À mesure que cette pratique se développe, nous avons besoin d’une personne leader pour construire et développer cette équipe.
En tant que premier Forward Deployed Manager en Europe du Sud, vous piloterez l’équipe qui se situe à la frontière du déploiement d’IA en entreprise. Vous recruterez et développerez une équipe performante de Forward Deployed Engineers, fixerez le standard technique et opérationnel pour les engagements clients, et construirez les playbooks qui transforment les succès ponctuels en modèles reproductibles. Vous travaillerez en étroite collaboration avec les Engagement Managers qui gèrent la logistique de livraison et les relations avec les parties prenantes, tout en veillant à ce que votre équipe livre du code de qualité, se développe techniquement, et représente Anthropic au plus haut niveau dans les environnements clients.
Ce rôle est un rôle de meneur-contributeur avec une forte orientation leadership. Vous resterez assez impliqué dans le travail technique pour examiner les architectures, déboguer les problèmes en production, et vous associer à votre équipe quand cela compte — mais votre impact principal viendra des personnes que vous recruterez, des standards que vous fixerez, et de la culture que vous créerez. Vous collaborerez de manière transversale avec les équipes Ventes, Produit et Ingénierie pour façonner la manière dont Anthropic sert ses clients les plus stratégiques, et les insights de terrain de votre équipe influenceront directement la direction produit.
Ce rôle nécessite quelqu’un qui s’épanouit dans l’ambiguïté et qui est énergisé par la création à partir de zéro. Vous définirez ce que l’excellence ressemble pour la gestion d’une équipe FDE chez Anthropic — il n’existe pas de playbook existant à suivre.
Responsabilités
Recruter, développer et fidéliser une équipe de classe mondiale de Forward Deployed Engineers. Fixer un haut standard pour le talent technique et l’instinct client.
Mener des entretiens individuels réguliers, fournir du mentorat technique, et investir dans la progression de carrière de chaque membre de l’équipe. Créer un environnement où les Forward Deployed Engineers accomplissent leur meilleur travail.
Staffier et superviser les engagements clients dans le portefeuille de votre équipe, en prenant des décisions d’allocation des ressources qui équilibrent les besoins clients, le développement de l’équipe, et les priorités métier.
Collaborer avec les équipes de compte et les Engagement Managers pendant le processus de pré-vente pour qualifier les engagements, définir le périmètre du travail, et informer les demandes de travail.
Examiner les architectures techniques et le code produit par vos Forward Deployed Engineers, en veillant à ce que l’équipe livre des solutions production de haute qualité qui résolvent de véritables problèmes clients.
Rester assez impliqué pour diriger des sessions de découverte technique, prototyper des solutions, et déboguer des problèmes complexes aux côtés de votre équipe quand cela est nécessaire.
Construire des playbooks reproductibles, des dépôts de démarrage, des modèles d’intégration, et une base de connaissances interne qui capture ce que votre équipe apprend sur le terrain.
Définir les OKRs de l’équipe liés aux résultats de succès client et aux objectifs d’adoption produit. Créer des cadences opérationnelles — standups, rétros, revues d’engagement — qui maintiennent l’équipe alignée.
Collaborer avec Produit et Ingénierie pour traduire les insights de terrain en améliorations produit. Servir comme voix du client dans la planification interne.
Voyager sur les sites des clients selon les besoins (25-50%), particulièrement lors des lancements d’engagement et pour les comptes prioritaires de votre équipe.
Vous pourriez être un bon fit si vous avez
10+ ans d’expérience en ingénierie logicielle, architecture de solutions, ou dans un rôle technique orienté client comme l’ingénierie forward deployed ou le conseil.
2+ ans d’expérience en gestion de personnes au sein d’une organisation de services/post-vente/FDE avec un palmarès de recrutement, développement et fidélisation d’ingénieurs performants.
De l’expérience dans la construction d’organisations de zéro à un, pas seulement l’héritage d’une organisation existante.
De l’expérience de travail direct avec des clients d’entreprise sur des mises en œuvre techniques, y compris l’aisance à naviguer dans les dynamiques organisationnelles complexes.
Une présence de cadre avec la capacité à naviguer fluidement entre les conversations stratégiques avec les parties prenantes senior et les sessions de débogage pratiques avec les ingénieurs.
Des compétences fortes en communication écrite et verbale. Vous pouvez traduire la complexité technique en narratifs clairs pour des audiences diverses.
Un enthousiasme sincère pour la construction de quelque chose de nouveau et la définition de l’excellence pour une équipe qui n’existe pas encore.
Pourquoi ce rôle compte
Vous serez une personne leader fondatrice d’une équipe qui définit comment les entreprises adoptent et déploient l’IA. Votre travail influencera directement la direction produit d’Anthropic, créera des modèles réutilisables pour la base clients plus large, et établira Anthropic comme le partenaire de confiance pour la transformation de l’IA — tout en promouvant le développement responsable des systèmes d’IA de pointe.
About the role
Anthropic is building the Applied AI team to help the world's most ambitious organizations adopt Claude in ways that are transformative, safe, and lasting. Our Forward Deployed Engineers embed directly with strategic customers to ship production AI applications that solve real business problems. As this practice grows, we need a founding leader to build and scale it.
As the first FDE Manager in Southern Europe, you'll own the team that sits at the frontier of enterprise AI deployment. You'll hire and develop a high-performing team of FDEs, set the technical and operational bar for customer engagements, and build the playbooks that turn one-off successes into repeatable patterns. You'll work hand-in-hand with Engagement Managers who own delivery logistics and stakeholder management, while you ensure your team is shipping quality code, growing technically, and representing Anthropic at the highest level in customer environments.
This is a player-coach role with a strong bias toward leadership. You'll stay close enough to the technical work to review architectures, debug production issues, and pair with your team when it matters — but your primary impact will come from the people you hire, the standards you set, and the culture you create. You'll partner cross-functionally with Sales, Product, and Engineering to shape how Anthropic serves its most strategic customers, and your team's field insights will directly influence product direction.
This role requires someone who thrives in ambiguity and is energized by building from zero to one. You'll be defining what good looks like for FDE management at Anthropic — there is no existing playbook to follow.
Responsibilities
Hire, develop, and retain a world-class team of Forward Deployed Engineers. Set a high bar for technical talent and customer instincts.
Conduct regular 1:1s, provide technical mentorship, and invest in the career growth of each team member. Create an environment where FDEs do the best work of their careers.
Staff and oversee customer engagements across your team's portfolio, making resource allocation decisions that balance customer needs, team development, and business priorities.
Collaborate with account teams and Engagement Managers during the pre-sales process to qualify engagements, scope work, and inform statements of work.
Review technical architectures and code produced by your FDEs, ensuring the team ships high-quality, production-ready solutions that solve real customer problems.
Stay hands-on enough to lead technical discovery sessions, prototype solutions, and debug complex issues alongside your team when needed.
Build repeatable playbooks, starter repositories, integration templates, and an internal knowledge base that captures what your team learns in the field.
Define team OKRs that tie to customer success outcomes and product adoption goals. Create operational cadences — standups, retros, engagement reviews — that keep the team aligned.
Partner with Product and Engineering to translate field insights into product improvements. Serve as the voice of the customer in internal planning.
Travel to customer sites as needed (25-50%), particularly during engagement kickoffs and for your team's highest-priority accounts.
You may be a good fit if you have
10+ years of experience in software engineering, solutions architecture, or a technical customer-facing role such as forward deployed engineering or consulting.
2+ years of people management experience within a services/post-sales/FDE organization with a track record of hiring, developing, and retaining strong engineers.
Experience building organizations from 0->1, not just inheriting an existing one.
Experience working directly with enterprise customers on technical implementations, including comfort navigating complex organizational dynamics.
Executive presence with the ability to move fluidly between strategic conversations with senior stakeholders and hands-on debugging sessions with engineers.
Strong written and verbal communication skills. You can translate technical complexity into clear narratives for diverse audiences.
Genuine excitement about building something new and defining what great looks like for a team that doesn't yet exist.
Why this role matters
You'll be a founding leader of a team that defines how enterprises adopt and scale AI. Your work will directly influence Anthropic's product direction, create reusable patterns for the broader customer base, and establish Anthropic as the trusted partner for AI transformation — all while advancing the responsible development of frontier AI systems.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
€235.000
—
€295.000 EUR
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Support Engineering at GitLab believes that healthy teams deliver a healthy customer experience, and that command during a crisis shouldn't fall to whoever happens to be senior and available. GitLab's global Incident & Escalation Management (IM/EM) function coordinates critical incidents, complex multi-team engagements, and executive-level escalations for enterprise customers. As Escalation Manager, you'll own complex, executive, and commercial escalations where customer trust and the relationship are at stake, alongside or independently of a technical issue.
In this functional role, you'll advocate for customers inside GitLab, coordinate teams toward resolution, and lead relationship repair after the event.
What you'll do
Own complex, executive, and commercial escalations end-to-end, as defined in GitLab's IM/EM engagement model.
Advocate for customers internally and coordinate Engineering, Support, Product, Customer Success, and Sales toward resolution, tracking commitments and holding owning teams accountable to agreed dates and deliverables.
Maintain a written, customer-facing resolution plan from engagement through confirmed resolution, updating it at each communication milestone.
Coordinate with Incident Managers during concurrent technical incidents to maintain a single, coherent narrative for the customer.
Own external escalation communications using GitLab's approved templates and cadence, and represent GitLab in high-stakes customer conversations where clarity and ownership influence retention.
Engage Sales, Customer Success, and executive stakeholders as needed, including executive-to-executive communication for Severity 1 and 2 events. Brief GitLab leadership with concise summaries that distinguish what's known, what's unknown, and next steps.
Lead post-escalation reviews and relationship repair plans, contribute corrective actions with named owners and due dates to postmortems, and hand the relationship back to the account's Customer Success Manager at resolution.
Partner with the Head of IM/EM to develop playbooks, communication templates, and process improvements based on patterns from escalations.
What you'll bring
Experience in enterprise technical support, customer success, or incident and escalation management at a business-to-business software-as-a-service or enterprise software company.
A track record of owning complex, multi-stakeholder escalations end-to-end, including executive customer engagements and structured resolution or account plans.
Executive-level written and verbal communication skills, with the ability to translate technical detail into plain-language updates for customers and GitLab leadership.
The ability to coordinate Engineering, Support, Product, Customer Success, and Sales under pressure without formal authority over those teams.
Calm, structured decision-making with incomplete information and the ability to provide a steadying presence in high-stress customer situations.
Proficiency with support and coordination tools such as Zendesk, Salesforce, Slack, and PagerDuty, or equivalent platforms.
Availability for on-call coverage supporting executive escalations as part of a globally distributed team.
Nice to have:
Information Technology Infrastructure Library (ITIL) Foundation or equivalent certification; customer-facing experience with GitLab, development, security, and operations (DevSecOps), continuous integration and continuous delivery (CI/CD), or cloud-native products; experience with formal escalation or incident command frameworks; or AI-assisted support tools for triage, sentiment analysis, or resolution drafting.
About the team
The Incident & Escalation Management function sits within Support Engineering in GitLab's Enterprise Technology & AI (ETA) division. We operate a follow-the-sun model anchored in the Americas, Europe, the Middle East and Africa, and Asia-Pacific, providing year-round, 24-hour coverage for enterprise customers. Our Escalation Managers work globally rather than within a single region, partnering with Incident Managers, Communications Leads, and regional Support Engineering leadership. You'll help shape our playbooks, templates, and standards as we scale.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are seeking a Model Risk Director focused on Fraud and AI to join OKX’s Model Risk Management (MRM) function. As a senior member of the second line of defense (2LOD), this leader will provide independent oversight and effective challenge of fraud models used to detect, prevent, and manage fraud risk across OKX’s products and customer journeys.
The role will lead end-to-end validation of fraud models, from conceptual soundness, data and implementation review to outcomes analysis, performance monitoring, and remediation follow-up. The portfolio may include supervised machine learning models, anomaly detection, graph and network analytics, rules-based or hybrid systems, and AI-enabled fraud applications.
The ideal candidate brings deep hands-on experience in fraud model validation, strong quantitative judgment, and practical experience assessing AI/ML models. This person will partner closely with Fraud, Risk, Product, Data Science, Engineering, Compliance, and Audit teams while maintaining the independence of the MRM function.
This is a hands-on, builder role: the successful candidate will independently establish the fraud model validation capability from the ground up, personally execute validations, and play a leading role in assessing AI-enabled systems.
What You’ll Be Doing
Establish and own the independent validation framework for fraud models and AI-enabled decision systems across OKX products, covering conceptual soundness, data quality, implementation, and outcomes analysis, in line with SR 26-2 and equivalent model risk frameworks.
Assess model conceptual soundness, intended use, assumptions, and limitations.
Personally execute end-to-end model validations as the technical expert, including independently reproducing results through hands-on data analysis and code review.
Assess AI/ML and generative AI applications, including LLM-based and agentic systems, for robustness, reliability, explainability, and appropriate human oversight, applying strong applied AI evaluation expertise.
Perform ongoing monitoring review and periodic revalidation to ensure sustained model performance through changing fraud patterns and business conditions.
Provide effective challenge to model owners; communicate conclusions, limitations, and risk ratings clearly to senior management and governance forums, and track remediation through closure.
Build and continuously mature the fraud model validation capability, standards, and workflows within MRM.
What We Look For In You
Master’s or Ph.D. in a quantitative field such as Statistics, Mathematics, Computer Science, or a related discipline, or equivalent experience.
10+ years of quantitative, fraud risk, or model risk experience, with a recognized track record as a hands-on technical expert who personally delivers independent validations of models and decision systems.
Excellent communication and judgment, including the ability to explain quantitative findings to senior audiences and constructively challenge model owners.
Practical experience with statistical and machine learning methods; proficiency in Python and SQL; working knowledge of SR 11-7 or equivalent model risk and AI governance frameworks.
Experience with AI/ML governance and controls, including explainability, fairness, robustness, ongoing monitoring, or generative and agentic AI applications in fraud operations.
Nice to Haves
Experience establishing validation frameworks, methodologies, or capabilities in settings where they did not previously exist.
Strong applied AI capability: hands-on experience evaluating or building ML/LLM-based systems in production, including prompt engineering, evaluation harnesses, fine-tuning assessment, or agentic AI workflows; able to run red-team style testing on AI applications.
Perks &
Benefits
Competitive total compensation package
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $200,000 - $300,000
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: New York, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are seeking a Model Risk Director focused on Fraud and AI to join OKX’s Model Risk Management (MRM) function. As a senior member of the second line of defense (2LOD), this leader will provide independent oversight and effective challenge of fraud models used to detect, prevent, and manage fraud risk across OKX’s products and customer journeys.
The role will lead end-to-end validation of fraud models, from conceptual soundness, data and implementation review to outcomes analysis, performance monitoring, and remediation follow-up. The portfolio may include supervised machine learning models, anomaly detection, graph and network analytics, rules-based or hybrid systems, and AI-enabled fraud applications.
The ideal candidate brings deep hands-on experience in fraud model validation, strong quantitative judgment, and practical experience assessing AI/ML models. This person will partner closely with Fraud, Risk, Product, Data Science, Engineering, Compliance, and Audit teams while maintaining the independence of the MRM function.
This is a hands-on, builder role: the successful candidate will independently establish the fraud model validation capability from the ground up, personally execute validations, and play a leading role in assessing AI-enabled systems.
What You’ll Be Doing
Establish and own the independent validation framework for fraud models and AI-enabled decision systems across OKX products, covering conceptual soundness, data quality, implementation, and outcomes analysis, in line with SR 26-2 and equivalent model risk frameworks.
Assess model conceptual soundness, intended use, assumptions, and limitations.
Personally execute end-to-end model validations as the technical expert, including independently reproducing results through hands-on data analysis and code review.
Assess AI/ML and generative AI applications, including LLM-based and agentic systems, for robustness, reliability, explainability, and appropriate human oversight, applying strong applied AI evaluation expertise.
Perform ongoing monitoring review and periodic revalidation to ensure sustained model performance through changing fraud patterns and business conditions.
Provide effective challenge to model owners; communicate conclusions, limitations, and risk ratings clearly to senior management and governance forums, and track remediation through closure.
Build and continuously mature the fraud model validation capability, standards, and workflows within MRM.
What We Look For In You
Master’s or Ph.D. in a quantitative field such as Statistics, Mathematics, Computer Science, or a related discipline, or equivalent experience.
10+ years of quantitative, fraud risk, or model risk experience, with a recognized track record as a hands-on technical expert who personally delivers independent validations of models and decision systems.
Excellent communication and judgment, including the ability to explain quantitative findings to senior audiences and constructively challenge model owners.
Practical experience with statistical and machine learning methods; proficiency in Python and SQL; working knowledge of SR 11-7 or equivalent model risk and AI governance frameworks.
Experience with AI/ML governance and controls, including explainability, fairness, robustness, ongoing monitoring, or generative and agentic AI applications in fraud operations.
Nice to Haves
Experience establishing validation frameworks, methodologies, or capabilities in settings where they did not previously exist.
Strong applied AI capability: hands-on experience evaluating or building ML/LLM-based systems in production, including prompt engineering, evaluation harnesses, fine-tuning assessment, or agentic AI workflows; able to run red-team style testing on AI applications.
Perks &
Benefits
Competitive total compensation package
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $200,000 - $300,000
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Staff Software Engineer, Data Governance & Trust
San Mateo, CA
About the role
Sony Interactive Entertainment is seeking a Staff Software Engineer to help shape and deliver the technical foundation for Data Governance and Trust across our data and AI ecosystem.
Our ambition is to make data understandable, reliable, reusable, and appropriately governed for the people, applications, and AI systems that depend on it. Achieving this requires shared platform capabilities, clear ownership, and governance practices embedded into how teams build and operate data products.
In this role, you will establish technical direction, lead initiatives across teams, and remain hands-on in architecture and implementation. You will connect metadata, lineage, data quality, semantic context, and policy controls into practical capabilities that help teams use data with confidence.
You will also be a trusted technical representative for the Data Governance and Trust group. We are looking for someone who can lead productive discussions, explain complex tradeoffs, navigate difficult conversations, and build alignment across engineering, business, governance, security, and privacy stakeholders.
This is an individual contributor leadership role with impact across teams.
What you will do
Set technical direction and deliver shared capabilities
Shape the architecture and technical roadmap for Data Governance and Trust in partnership with engineering leadership, product partners, domain teams, and governance stakeholders.
Lead initiatives from discovery and ambiguous requirements through design, implementation, adoption, and ongoing operation.
Design and build services, integrations, APIs, and automation that connect metadata, ownership, classification, lineage, quality signals, and policy information across the data ecosystem.
Establish reusable engineering patterns that embed trust requirements into data publishing, discovery, access, consumption, change, and retirement.
Stay hands-on through prototypes, production code, design reviews, and the resolution of complex technical problems.
Lead conversations and build alignment
Serve as a technical spokesperson for the group in architecture discussions, planning forums, domain engagements, and leadership reviews.
Facilitate discussions among stakeholders with different priorities, surface disagreements constructively, and guide decisions toward clear outcomes.
Explain technical choices, business implications, risks, and costs to both engineering and nontechnical audiences.
Challenge assumptions respectfully, incorporate feedback, and help teams reach workable agreements on standards, ownership, and implementation.
Document decisions, clarify responsibilities and dependencies, and follow through on commitments across teams.
Build relationships that enable adoption through credibility, collaboration, and influence.
Make governance practical and sustainable
Partner with governance, security, privacy, and domain stakeholders to translate agreed requirements into implementable controls and traceable evidence.
Help domain teams define data contracts, quality expectations, ownership responsibilities, and lifecycle practices supported by shared platform capabilities.
Connect quality and reliability signals to accountable owners, consumer communications, and remediation workflows.
Evaluate build, buy, and integration choices based on interoperability, usability, reliability, operating cost, and long-term flexibility.
Measure success through improvements in approved data use, adoption, reliability, reuse, and operational effort.
Prepare the foundation for AI consumption
Develop ways to make business meaning, provenance, quality status, and permitted-use information available to applications and AI through supported interfaces.
Partner with AI and platform teams on governed access to data and context, including traceability and defined behavior when required trust information is missing.
Support shared semantic definitions and metadata models while preserving clear accountability within business domains.
Strengthen the team
Mentor engineers in system design, technical judgment, stakeholder engagement, and leadership.
Raise engineering standards for reliability, maintainability, testing, observability, and documentation.
Help engineers take broader ownership and communicate their recommendations effectively.
What you bring
A track record of designing, building, and operating production software or data platforms, with demonstrated impact across multiple teams.
Deep knowledge of metadata management, data governance, lineage, data quality, privacy engineering, access controls, or closely related platform domains, grounded in practical delivery.
Hands-on expertise building or extending metadata and catalog platforms such as Atlan, Alation, DataHub, OpenMetadata, or comparable systems.
A practical understanding of federated ownership models, data stewardship, semantic models, business glossaries, or certified metrics.
The ability to work across warehouse, lakehouse, streaming, and data transformation environments.
Demonstrated delivery of data contracts, automated lineage, quality checks, or policy as code.
Sound judgment in translating ambiguous business or policy requirements into clear technical designs and delivered outcomes.
Proven ability to lead initiatives across teams without direct reporting authority.
Skill in leading difficult technical or organizational conversations, resolving competing priorities, and securing clear decisions and commitments.
Strong written and verbal communication, including architecture proposals, decision documents, and presentations tailored to different audiences.
A collaborative approach grounded in listening, respectful challenge, and shared accountability.
A commitment to mentoring engineers, supported by examples of improving the effectiveness of the teams around you.
What would be valuable
Strong software engineering skills, including proficiency in a language such as Python, Java, or Go, and practical SQL experience.
Experience with distributed systems, APIs, integrations, and cloud data infrastructure, including sound judgment about reliability, consistency, security, and failure handling.
Experience implementing controls that generate operational evidence.
Delivering governed data or context services for analytics, applications, machine learning, or AI agents.
Leading platform adoption, modernization, or migration across organizational boundaries.
Representing technical work through internal forums, technical writing, communities of practice, or external presentations.
What success looks like
Partner teams understand the technical direction, the decisions required, and their responsibilities.
Cross-team discussions produce documented decisions, accountable owners, and sustained follow-through.
Priority workflows demonstrate connected governance capabilities in production, supported by clear operating ownership.
Producers and consumers can access relevant meaning, ownership, lineage, quality, and permitted-use information within their workflows.
Shared patterns reduce repeated implementation work and manual coordination.
Engineers across the group grow in technical judgment, communication, and leadership.
#LI-KS1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$216,200
—
$324,400 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Singapore
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As the founding leader of Applied AI Solutions Architecture in Singapore, you will drive the adoption of frontier AI by enabling the deployment of Anthropic's products (Claude for Enterprise, Claude Code, and API) across ASEAN enterprises and digital-first organizations. You'll leverage your technical skills and consultative sales experience to drive positive AI transformation that addresses our customers' business needs, meets their technical requirements, and provides a high degree of reliability and safety.
You'll be responsible for building and leading the ASEAN Applied AI team from the ground up. Applied AI comprises Solutions Architects, Product Engineers, and Finetuning Engineers. You will establish processes and best practices for the region's technical pre-sales engagements based on your years of experience, help each team member achieve success, high productivity, and career growth, and represent Anthropic as a technical lead on some of its most important partnerships across ASEAN.
In collaboration with the Sales, Product, and Engineering teams globally and locally, you'll help enterprise partners across ASEAN incorporate leading-edge AI systems into their cutting-edge products and platforms. You will employ your excellent communication skills to explain and demonstrate complex solutions persuasively to technical and non-technical audiences alike. You will play a critical role in identifying opportunities to innovate and differentiate our AI systems, while maintaining our best-in-class safety standards.
Responsibilities
Build and manage the foundational team of Applied AI professionals in ASEAN regions (Solutions Architects and Product Engineers) providing both technical guidance and career development
Set goals and reviews for your team, promoting growth and output
Work with a handful of highest-value enterprise customers across ASEAN on their overall AI adoption strategies, focusing on pre-sales technical excellence including use case scoping, technical champion building, and POC execution
Partner closely with your aligned GTM leadership to understand customer requirements & co-build GTM strategies to drive adoption for ASEAN enterprise customers
Contribute to thought leadership through conference presentations, webinars, and technical content creation within the ASEAN market
Own the technical portions of pre-sales engagements, ensuring your team provides compelling demos and validates enterprise customer ROI from Anthropic products
Drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business outcomes
Travel regularly to customer sites across ASEAN for executive-level sessions, technical workshops, and building relationships
Establish a shared vision for creating solutions that enable beneficial and safe AI in technology products
Lead the vision, strategy, and execution of innovative solutions that leverage our latest models' capabilities
Stay current with emerging AI/ML trends and competitive landscape in the ASEAN enterprise tech sector, including the region's highly regulated industries (financial services, government, resources)
You may be a good fit if you have
15+ years of experience as a Solutions Architect, Sales Engineer, or similar pre-sales technical role
5+ years of technical go-to-market management experience, specifically managing pre-sales teams
Experience working with ASEAN enterprise customers and understanding local business culture, procurement processes, and decision-making dynamics across ASEAN
Familiarity with the ASEAN regulatory landscape (e.g., Singapore Privacy Principles, APRA CPS 234, data sovereignty requirements) and how it impacts enterprise AI deployments
Experience with the unique technical requirements and technical procurement process of enterprise tech companies
Deep technical proficiency with enterprise AI deployments, API integrations, and production LLM use cases
Have an organizational mindset and enjoy building foundational teams in a relatively unstructured environment
Have excellent communication, collaboration, and coaching abilities
Are comfortable dealing with highly uncertain, ambiguous, and fast-moving environments typical of the tech industry
Strong executive presence and ability to foster deep relationships with technical leaders and engineering teams
Have at least a high level familiarity with the architecture and operation of large language models and/or ML in general
Experience with prompt engineering, LLM evaluation, and architecting AI-powered systems
Make ambiguous problems clear and identify core principles that can translate across scenarios
Have a passion for making powerful technology safe and societally beneficial
Think creatively about the risks and benefits of new technologies, and think beyond past checklists and playbooks
Stay up-to-date and informed by taking an active interest in emerging research and industry trends
Understanding of developer tooling, SDKs, and technical integration patterns common in enterprise tech companies
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Almaty, Kazakhstan
Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is on the lookout for a
Solution Architect
to join our team and provide exceptional customer support.
The role requires
on-site work at the client’s office in Almaty, Kazakhstan
.
Responsibilities
Design the target microservice architecture, defining service boundaries and component responsibilities
Design synchronous and asynchronous service interactions using REST, gRPC, and Kafka
Develop integration architecture connecting internal services with external banking systems
Define API contracts, integration interfaces, and approaches to API security and inter-service communication
Design for fault tolerance, scalability, high load, and data consistency
Define strategies for error handling, retries, and recovery from failures
Define the use of Docker and Kubernetes within the solution architecture
Create and maintain architectural documentation using C4, UML, sequence diagrams, and component diagrams
Analyze existing banking systems and integrations, identifying constraints and opportunities for improvement
Assess technical risks and the impact of architectural changes
Select technologies and architectural patterns based on business requirements and technical constraints
Make and document architectural decisions, explaining them to technical and business stakeholders
Guide development teams during implementation and collaborate with analysts, DevOps, and other technical teams
Requirements
Proven experience independently designing microservice architectures and making architectural decisions
Experience designing distributed systems with multiple interacting services
Experience designing REST and/or gRPC APIs and integration solutions
Hands-on experience with Kafka or other message brokers
Understanding of event-driven architecture and asynchronous service communication
Experience designing fault-tolerant, scalable, and high-load systems
Experience creating architectural documentation using C4, UML, and interaction diagrams
Experience with Docker and Kubernetes at the architectural level
Understanding of distributed systems security, including OAuth, TLS, authentication, authorization, and access control
Experience designing banking, payment, fintech, or other systems with strict reliability and data consistency requirements
Ability to analyze existing architectures and justify technology and design choices
Strong communication skills and experience collaborating across technical teams
English level: A2+
Availability to work on-site at the client’s office in Almaty
Location: Ho Chi Minh City, Vietnam
Position Overview
As a Senior/ DevOps Engineer, you will scale, and secure our hybrid cloud and on-premises infrastructure across AWS and private bare-metal/virtualized environments. In this role, you will champion an AI-first paradigm—integrating AI tooling into root-cause analysis, proactive observability, automated incident response, and continuous deployment workflows. You will partner closely with engineering teams to streamline delivery pipelines, drive zero-downtime reliability, and ensure our mission-critical custody platforms operate at peak performance and bank-grade security.
Duties & Responsibilities
Architect, provision, and maintain multi-region AWS cloud environments alongside on-premises virtualized infrastructure using declarative Infrastructure-as-Code (Terragrunt).
Manage, harden, and scale production-grade Kubernetes clusters, implementing advanced ingress controllers, service mesh, Helm/Kustomize packages, and GitOps pipelines (ArgoCD, Crossplane).
Deploy, administrate, and maintain dedicated blockchain nodes (RPC, validator, archive, and sentry nodes across multiple Layer 1 and Layer 2 protocols), ensuring data synchronization, high availability, and network health.
Enforce cloud and container security controls, including fine-grained Kubernetes network policies, IAM least-privilege models, secrets management, Kubernetes, linux and AWS security control and automated vulnerability scanning across delivery pipelines.
Integrate AI and AIOps tooling into observability suites to deliver intelligent anomaly detection, automated log parsing, and rapid root-cause analysis.
Performance tune microservices and cloud workloads to handle spikes in high-volume, low-latency financial transactions with high availability.
Requirements
6–10 years
of experience in Linux/Unix systems engineering, cloud architecture, and modern DevOps/SRE practices.
Kubernetes Mastery
: Production-grade expertise deploying and managing Kubernetes clusters (EKS / bare-metal), Helm, Kustomize, service mesh, and GitOps tooling (ArgoCD).
Infrastructure as Code (IaC)
: Deep hands-on experience using Terraform, Terragrunt, following modular, DRY configuration patterns.
Programming & Automation
: Able to understand at least one modern programming language with harness engineering skills.
Cloud & Hybrid Compute:
Extensive production experience in AWS, paired with practical exposure to on-prem virtualization platforms (e.g., Proxmox, VMware ESXi, or KVM).
Deep Networking Knowledge:
Strong grasp of OSI layer fundamentals (TCP/UDP, BGP, DNS, TLS/mTLS, HTTP/gRPC) and comfort debugging live traffic issues on the wire (tcpdump, Wireshark, eBPF).
Databases & State:
Operational familiarity with relational databases and middleware (PostgreSQL, MariaDB/MySQL, Mongodb, Redis, Kafka), including replication, failover strategies, and backup pipelines.
Eligible to work in Vietnam.
Bonus Experience
Hands-on experience in cybersecurity practices (e.g., threat modeling, penetration testing remediation, SOC 2/ISO 27001 compliance standards, or managing HSM/KMS cryptographic infrastructure).
Direct experience running, securing, and maintaining blockchain nodes (e.g., Ethereum, Bitcoin, EVM/Cosmos-based chains, or Solana).
Benefits
As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.
At Hex Trust, we are proud of our
H.E.X.
culture:
H
eart
E
mpowerment
X
cellence
Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:
Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
Access to Corporate Discounts and exclusive Employer Perks
Medical & Retirement Plans
Professional Learning and Development Opportunities
Elevate your work using cutting-edge technology
Fun & friendly office spaces
Regular company & social events
Location: United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
As a Senior People Partner at Docker, you will partner closely with leaders, managers, and employees across Marketing, G&A, and Products to connect business priorities to people strategy.
This is an experienced individual contributor role for someone who brings strong HR judgment, clear communication, business acumen, and steadiness in complex situations. Supporting several functions requires curiosity, flexibility, and the ability to understand different business needs while maintaining consistent expectations across Docker. You will build trusted relationships, coach leaders, and bring practical recommendations that help teams perform and grow.
WHAT YOU’LL DO
- Partner with Marketing, G&A, and Products leaders on organizational design, workforce planning, leadership effectiveness, talent planning, engagement, performance, and team health.
- Build a strong understanding of each function’s priorities, team dynamics, and measures of success. Use that context to recommend people strategies that address their needs.
- Provide clear guidance and practical recommendations on complex employee matters, balancing employee experience, business needs, risk, and consistency.
- Proactively build relationships with leaders, managers, and employees across your client groups. Make sure they understand how you can support them and when to involve you.
- Coach leaders and managers on setting expectations, giving actionable feedback, developing talent, and addressing performance concerns promptly and fairly.
- Raise concerns, ask hard questions, and challenge decisions respectfully when they may create risk, inconsistency, or unintended consequences.
- Bring calm, structure, and sound judgment to difficult conversations and situations involving urgency, emotion, or competing priorities.
- Lead and support core people processes across your client groups, including performance reviews, talent reviews, compensation cycles, promotions, employee development, engagement planning, and organizational changes.
- Use data, employee feedback, and business context to identify patterns and recommend actions that improve retention, engagement, and team effectiveness.
- Help leaders clarify roles, responsibilities, and ways of working within and across functions.
- Partner with Talent Acquisition, Legal, Finance, People Ops, Total Rewards, and other internal teams to coordinate decisions and follow through on people priorities.
- Support global and distributed teams, accounting for regional requirements, cultural differences, and employee experience across locations.
- Contribute to People Team programs and practices by sharing insights from your client groups and helping improve how we work across Docker.
_______________________________________________________________________
WHAT YOU’LL BRING
- Strong experience as a People Partner, HR Business Partner, or in a similar role, preferably in a technology company or fast-moving global environment.
- Experience supporting Marketing, Product, G&A, or a combination of corporate and technical functions is strongly preferred.
- Strong HR knowledge across employee relations, performance management, talent management, compensation, organizational design, change management, engagement, and leadership coaching.
- The ability to support several functions with different priorities, manage competing demands, and maintain consistent standards while adapting your approach.
- Excellent communication skills, including the ability to explain sensitive information clearly, tailor messages to your audience, and help stakeholders work through disagreement.
- The confidence to push back respectfully, name risks, and offer a clear recommendation.
- Sound judgment and the ability to navigate complex, sensitive, and ambiguous situations with care, discretion, and a practical understanding of business impact.
- Strong ownership and follow-through. You gather the facts, assess the broader implications, act with appropriate independence, and escalate promptly when needed.
- Experience supporting global or distributed teams and partnering across regions, cultures, and time zones.
- Strong analytical skills and comfort using data to identify trends, explain what they mean, and recommend action.
- A collaborative approach and the ability to build credibility across the People Team and the business.
WHAT SUCCESS LOOKS LIKE
In the first month, you will learn Docker’s culture, People Team practices, and the business priorities, leadership structures, and team dynamics across Marketing, G&A, and Products. You will connect with leaders across your client groups and understand their current people needs.
In the first three months, you will be actively partnering with leaders and managers, providing clear guidance, and following through on priorities. You will identify patterns and risks across your client groups and demonstrate sound judgment in sensitive or complex situations.
In the first year, you will be seen as a trusted advisor to leaders, managers, and employees across your client groups. You will operate with strong independence, bring recommendations leaders can act on, and help improve leadership effectiveness, talent decisions, and team health.
Visa sponsorship: Not available for this role.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $132,650 – $189,500 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
About the role:
You will join a high-impact team transforming healthcare through technology. Our platform
connects fragmented clinical systems to enable real-time care coordination across
thousands of healthcare facilities, serving millions of users. You will design and build
scalable platform services, leveraging modern AI-augmented engineering practices to
accelerate delivery, improve reliability, and enhance clinical and operational outcomes
What your day-to-day will look like:
• Build robust platform services supporting clinical operations
• Partner with product and clinical teams to understand and solve real workflow
challenges
• Drive architectural decisions for business platform services
• Own the reliability and performance of critical healthcare solutions
• Mentor team members on modern engineering practices
What qualifications we’re looking for:
Required Technical Experience
•Strong track record building and shipping production software in modern languages
(Java, Python, or similar)
• Deep understanding of cloud-native architecture and distributed systems design
patterns
• Expertise in design, optimization, and scaling for relational (SQL) database
systems, bonus points for NoSQL database systems
• Experience designing and implementing RESTful APIs and microservices
• Proficiency with test-driven development, automated testing, and maintaining high
code quality
• Hands-on experience with modern frontend frameworks, primarily React
• Working knowledge of CI/CD pipelines and infrastructure-as-code practices
• Experience with production observability, monitoring, and performance
optimization tools
Modern Engineering Practices
• Comfortable using AI-augmented development tools (e.g., GitHub Copilot, Claude
Code) as part of your workflow
• Experience applying AI tools throughout the development lifecycle from
requirements analysis, documentation to incident response
• Strong code review skills demonstrated through giving and receiving constructive
feedback
• Experience with Git workflows and collaborative development practices
• Ability to balance feature delivery with system reliability and technical excellence
• Comfortable with on-call responsibilities and incident response
What Would Make You Stand Out
• Experience building and scaling SaaS platforms
• Track record of mentoring engineers or leading technical initiatives
• Background with Spring Boot and Java ecosystem
• Experience with Azure cloud services and Kubernetes (AKS)
• Experience in healthcare technology or regulated industries
• Understanding of HIPAA compliance and handling sensitive data
Our Stack
• Front-End: React, Micro-Frontends, Material-UI
• Backend: Java, Spring Boot
• Data: PostgreSQL, MSSQL, Redis
• CI/CD: GitHub Actions, Jenkins
• Infrastructure: Azure, AKS, Terraform
• AI Tooling: Claude Code, Copilo
#LI-AJ1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $130,100-162,600+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
About the role:
You will join a high-impact team transforming healthcare through technology. Our platform
connects fragmented clinical systems to enable real-time care coordination across
thousands of healthcare facilities, serving millions of users. You will design and build
scalable platform services, leveraging modern AI-augmented engineering practices to
accelerate delivery, improve reliability, and enhance clinical and operational outcomes
What your day-to-day will look like:
• Build robust platform services supporting clinical operations
• Partner with product and clinical teams to understand and solve real workflow
challenges
• Drive architectural decisions for business platform services
• Own the reliability and performance of critical healthcare solutions
• Mentor team members on modern engineering practices
What qualifications we’re looking for:
Required Technical Experience
•Strong track record building and shipping production software in modern languages
(Java, Python, or similar)
• Deep understanding of cloud-native architecture and distributed systems design
patterns
• Expertise in design, optimization, and scaling for relational (SQL) database
systems, bonus points for NoSQL database systems
• Experience designing and implementing RESTful APIs and microservices
• Proficiency with test-driven development, automated testing, and maintaining high
code quality
• Hands-on experience with modern frontend frameworks, primarily React
• Working knowledge of CI/CD pipelines and infrastructure-as-code practices
• Experience with production observability, monitoring, and performance
optimization tools
Modern Engineering Practices
• Comfortable using AI-augmented development tools (e.g., GitHub Copilot, Claude
Code) as part of your workflow
• Experience applying AI tools throughout the development lifecycle from
requirements analysis, documentation to incident response
• Strong code review skills demonstrated through giving and receiving constructive
feedback
• Experience with Git workflows and collaborative development practices
• Ability to balance feature delivery with system reliability and technical excellence
• Comfortable with on-call responsibilities and incident response
What Would Make You Stand Out
• Experience building and scaling SaaS platforms
• Track record of mentoring engineers or leading technical initiatives
• Background with Spring Boot and Java ecosystem
• Experience with Azure cloud services and Kubernetes (AKS)
• Experience in healthcare technology or regulated industries
• Understanding of HIPAA compliance and handling sensitive data
Our Stack
• Front-End: React, Micro-Frontends, Material-UI
• Backend: Java, Spring Boot
• Data: PostgreSQL, MSSQL, Redis
• CI/CD: GitHub Actions, Jenkins
• Infrastructure: Azure, AKS, Terraform
• AI Tooling: Claude Code, Copilo
#LI-AJ1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $142,700-178,400+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Remote (US); San Francisco, CA; New York, NY (HQ)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.
You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.
This role is focused on Commercial customers, supporting high-growth companies with standardized financial workflows, core ERP integrations, and repeatable implementation patterns that drive fast time-to-value.
WHAT YOU'LL DO
- Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations
- Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success
- Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options
- Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API
- Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs
- Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly
- Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base
- Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams
WHAT YOU NEED
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
- Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
- Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
- Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Munich, Germany
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is building the team to help the world's most ambitious organizations adopt Claude in ways that are transformative, safe, and lasting. Our Forward Deployed Engineers embed directly with strategic customers to ship production AI applications that solve real business problems. As this practice grows, we need a founding leader to build and scale it.
As the first FDE Manager in DACH, you'll own the team that sits at the frontier of enterprise AI deployment. You'll hire and develop a high-performing team of FDEs, set the technical and operational bar for customer engagements, and build the playbooks that turn one-off successes into repeatable patterns. You'll work hand-in-hand with Engagement Managers who own delivery logistics and stakeholder management, while you ensure your team is shipping quality code, growing technically, and representing Anthropic at the highest level in customer environments.
This is a player-coach role with a strong bias toward leadership. You'll stay close enough to the technical work to review architectures, debug production issues, and pair with your team when it matters — but your primary impact will come from the people you hire, the standards you set, and the culture you create. You'll partner cross-functionally with Sales, Product, and Engineering to shape how Anthropic serves its most strategic customers, and your team's field insights will directly influence product direction.
This role requires someone who thrives in ambiguity and is energized by building from zero to one. You'll be defining what good looks like for FDE management at Anthropic — there is no existing playbook to follow.
Responsibilities
Hire, develop, and retain a world-class team of Forward Deployed Engineers. Set a high bar for technical talent and customer instincts.
Conduct regular 1:1s, provide technical mentorship, and invest in the career growth of each team member. Create an environment where FDEs do the best work of their careers.
Staff and oversee customer engagements across your team's portfolio, making resource allocation decisions that balance customer needs, team development, and business priorities.
Collaborate with account teams and Engagement Managers during the pre-sales process to qualify engagements, scope work, and inform statements of work.
Review technical architectures and code produced by your FDEs, ensuring the team ships high-quality, production-ready solutions that solve real customer problems.
Stay hands-on enough to lead technical discovery sessions, prototype solutions, and debug complex issues alongside your team when needed.
Build repeatable playbooks, starter repositories, integration templates, and an internal knowledge base that captures what your team learns in the field.
Define team OKRs that tie to customer success outcomes and product adoption goals. Create operational cadences — standups, retros, engagement reviews — that keep the team aligned.
Partner with Product and Engineering to translate field insights into product improvements. Serve as the voice of the customer in internal planning.
Travel to customer sites as needed (25-50%), particularly during engagement kickoffs and for your team's highest-priority accounts.
You may be a good fit if you have
10+ years of experience in software engineering, solutions architecture, or a technical customer-facing role such as forward deployed engineering or consulting.
2+ years of people management experience within a services/post-sales/FDE organization with a track record of hiring, developing, and retaining strong engineers.
Experience building organizations from 0->1, not just inheriting an existing one.
Experience working directly with enterprise customers on technical implementations, including comfort navigating complex organizational dynamics.
Executive presence with the ability to move fluidly between strategic conversations with senior stakeholders and hands-on debugging sessions with engineers.
Strong written and verbal communication skills. You can translate technical complexity into clear narratives for diverse audiences.
Genuine excitement about building something new and defining what great looks like for a team that doesn't yet exist.
Why this role matters
You'll be a founding leader of a team that defines how enterprises adopt and scale AI. Your work will directly influence Anthropic's product direction, create reusable patterns for the broader customer base, and establish Anthropic as the trusted partner for AI transformation — all while advancing the responsible development of frontier AI systems.
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: CAN: Vancouver (333 Seymour St)
Workplace: Hybrid
The role / impact
You will deliver high-quality, impactful software that aligns with team and business goals, always keeping customer needs and outcomes front of mind. By identifying and solving complex, ambiguous problems independently, you will produce robust, high-quality, and scalable software that helps change the world by supporting small businesses. Your daily work will focus on systems, scalability, and engineering quality while collaborating across teams to drive technical excellence and developer efficiency.
Through clear and thoughtful communication, you will ensure stakeholders are well-informed and aligned. You will play a key part in fostering an inclusive team culture by mentoring others and sharing feedback with empathy. Your active participation in planning, delivery, and continuous improvement will contribute directly to the success of the broader Xero community.
The team / how they connect
You will join the Payments team within Product Platforms, which forms the critical foundation underneath core product areas like invoices, bills, payments, and payroll. The team exists to make it easy for other groups across Xero to build on a strong foundation of accounting concepts, data, and libraries safely and efficiently. Operating across Wellington and Vancouver, we collaborate closely to reduce tight coupling, establish clear service boundaries, and accelerate product velocity global-wide.
The team is currently working on / Initially, you will focus on
- Transitioning from a monolithic architecture to modern microservices to remove delivery bottlenecks and improve efficiency.
- Building and operating services in a production cloud environment utilizing C#, .NET Core, and AWS.
- Resolving complex legacy problems, database scalability challenges, and modernizing service interfaces or APIs.
- Automating manual processes and applying test-driven and trunk-based development practices.
Where and how you can work
This role is based at our on-site location in Vancouver. We operate on a hybrid model where you will spend one to two days a week in the office for collaborative technical discussions and team alignment, with the flexibility to work from home on the other days. You will also have the opportunity to travel to New Zealand for onboarding after your first couple of weeks.
Here are some of the things we are looking for
- You bring proficient backend development experience with one or more programming languages such as C#, .NET, Java, or Go.
- A solid understanding of distributed systems concepts, including service-to-service communication, eventual consistency, and resilience patterns belongs in your toolkit.
- Your background features practical experience working with relational databases where transactional data integrity and ACID principles are critical.
- Having a familiar working knowledge of modern DevOps practices, automated testing, and continuous integration pipelines will help you succeed.
- Showing an interest in utilizing modern artificial intelligence tools will enable you to enhance personal productivity and streamline engineering workflows.
- You possess strong communication and collaboration skills, with the capacity to manage internal stakeholders like a technical product partner.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Compensation & Total Rewards
At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits.
The expected base salary range for this role is 131,800 - 150,000 CAD.
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets.
This is a posting for an existing vacancy.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Beneficial Deployments
Beneficial Deployments ensures AI reaches and benefits the communities that need it most. We partner with nonprofits, foundations, and mission-driven organizations to deploy Claude in education, global health, economic mobility, and life sciences — focusing on raising the floor for those who need it most.
About the Role
We're looking for an Applied AI Architect to join Beneficial Deployments, focused on helping public health, global health and humanitarian organizations get real value from Claude. You'll be the technical lead for partners such as public health agencies and ministries of health, the institutes and NGOs that support them, and humanitarian organizations working in crisis settings. You'll help them find where Claude makes a real difference, from disease surveillance and outbreak response to health data, communications and program delivery, design solutions that fit their data, privacy and procurement rules, and turn early pilots into lasting deployments. What works for one partner becomes something the whole field can use.
Responsibilities
Serve as the primary technical advisor to a portfolio of health partners from discovery through deployment, turning their priorities into scoped use cases with clear measures of success.
Design and demo solutions with Claude, the API, Claude Science and Claude Code across surveillance, outbreak response, data analysis and public communications.
Guide partners through security review, data governance and procurement, from national agencies to field operations.
Run workshops, trainings and tabletop exercises that build AI fluency across partner teams.
Build reusable assets (reference designs, connectors, prompt and eval templates) so one partner's work helps the next.
Spot patterns across partners, bring field insight back to Product and Research, and help partners measure what changed.
Travel to partner sites for workshops, technical deep dives and relationship building.
You Might Be a Good Fit If You Have
3+ years in customer-facing technical roles such as solutions architecture, sales engineering, forward-deployed engineering or technical consulting.
Experience working with public health agencies, ministries of health, global health or humanitarian organizations, or similarly complex public institutions, including how they buy, adopt, and govern technology.
A track record of making technology stick inside slow-moving organizations with many stakeholders.
Hands-on experience building with LLM APIs: you can prototype a working demo. You don't need to write production code.
Clear written and spoken communication across a broad audience. The ability to explain technical tradeoffs to epidemiologists, program leads, field teams and executives.
Patience with long buying cycles, a knack for knowing how to make them go smoothly, and real care for public benefit.
Comfort operating in ambiguity: you bring clarity to fuzzy problems, wear multiple hats and do whatever it takes to further the mission.
Bonus if you've worked on disease surveillance, outbreak response, health information systems or emergency operations.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$240,000
—
$315,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping state and local government agencies understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex mission challenges while maintaining our high standards for safety and reliability.
Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems.
Responsibilities:
Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation
Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success
Support customers building with Claude Code, the Claude API, and Claude for Enterprise
Create and deliver compelling technical content tailored to different audiences. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives
Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack
Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases
Identify common integration patterns and contribute insights back to our Product and Engineering teams
Travel frequently to customer sites for workshops, technical deep dives, and relationship building
Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns
You may be a good fit if you have:
Must have prior experience working with US federal, state, and/or local agencies
5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager
Experience navigating complex buying cycles involving multiple stakeholders
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more
Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders
Experience designing scalable cloud architectures and integrating with enterprise systems
Familiar with Python
Familiarity with common LLM frameworks and tools or a background in machine learning or data science
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
A love of teaching, mentoring, and helping others succeed
Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders. You enjoy engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$275,000
—
$315,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
JOB PURPOSE:
The Technical Program Governance team enables complex technical initiatives across PlayStation engineering organizations by creating clarity, alignment, and disciplined execution across organizational boundaries.
As a Staff Technical Program Manager, you will lead large, strategic technical programs that span multiple teams, technologies, and stakeholders. You will translate business and technical objectives into executable plans, bring structure to ambiguity, and ensure risks, dependencies, decisions, and tradeoffs remain visible and actively managed.
This role requires a strong technical foundation and the judgment to operate as a trusted partner to engineering and architecture leaders. You will influence without relying on positional authority, select and adapt program approaches to fit the problem, and improve the operating systems that help teams deliver effectively at scale.
EXPERIENCE & QUALIFICATIONS:
Essential
• 8+ years of relevant technical program or project management experience, including ownership of complex software or technology initiatives spanning multiple teams or organizations.
• Demonstrated technical fluency across software systems, platforms, architecture, integrations, and engineering practices; able to understand system interactions, ask informed technical questions, and translate technical complexity into program decisions.
• Proven ability to lead large strategic programs end to end, from problem definition and planning through execution, delivery, and measurable outcomes.
• Strong independent judgment and problem-solving skills, with experience operating effectively in ambiguous environments where the path forward is not predefined.
• Experience managing cross-team dependencies, technical risks, roadmaps, milestones, requirements, decision points, and delivery tradeoffs across the software development lifecycle.
• Ability to influence senior technical and business leaders, build alignment across competing priorities, and drive decisions without direct authority.
• Experience designing or improving program operating models, governance, planning cadences, metrics, or ways of working that scale beyond a single initiative.
• Strong written and verbal communication skills, including the ability to create concise executive narratives while maintaining sufficient technical depth for engineering audiences.
• Demonstrated ability to mentor, coach, or raise the effectiveness of other TPMs and cross-functional partners through reusable practices and knowledge sharing.
Desirable
• Prior hands-on experience in software engineering, systems engineering, QA, architecture, or another technical discipline.
• Experience supporting platform, infrastructure, developer tooling, cloud, distributed systems, or other complex engineering environments.
• Experience leading standardization, transformation, or organizational change initiatives across multiple technical teams.
• Background in the games or interactive entertainment industry.
KEY RESPONSIBILITIES & SCOPE FOR DECISION MAKING:
Technical Program Management
• Lead large, strategic technical programs spanning multiple engineering teams, organizations, technologies, or geographies, with accountability for end-to-end outcomes.
• Build integrated program plans and roadmaps that connect technical requirements, architecture, dependencies, milestones, resources, risks, and decision points.
• Develop sufficient understanding of system architecture and technical constraints to identify cross-system impacts, challenge assumptions constructively, and improve planning and decision quality.
• Partner closely with engineering leaders, architects, product partners, and other technical stakeholders to translate objectives into clear execution strategies and drive resolution of complex issues.
• Anticipate and actively manage technical and organizational dependencies, surfacing tradeoffs early and driving decisions before they become delivery blockers.
• Establish clear program health measures and provide decision-quality visibility into progress, risk, scope, and outcomes for senior stakeholders.
Strategy and Decision Support
• Operate as a trusted partner to senior leaders, using technical context, program data, and organizational knowledge to shape recommendations and execution strategy.
• Use independent judgment to determine the right program methodology, governance, and operating model for the work rather than applying process mechanically.
• Analyze complex problems across organizations and technologies, identify patterns and root causes, and drive practical solutions that balance technical, business, schedule, and resource considerations.
• Strengthen requirements and major program decisions by connecting business objectives with technical realities, long-term implications, and customer or organizational value.
• Create clear narratives and recommendations that enable senior leaders to understand options, tradeoffs, risks, and required decisions.
Organizational Impact and TPM Practice
• Design and improve scalable program practices, governance, planning cadences, OKRs/KPIs, and decision mechanisms that increase clarity and execution effectiveness across multiple teams.
• Identify where existing processes or methodologies create unnecessary friction and adapt or simplify them while preserving appropriate rigor and accountability.
• Lead change and standardization efforts where needed, building adoption through stakeholder engagement, practical implementation, and measurable outcomes.
• Mentor TPMs and cross-functional partners, share reusable practices, and contribute to stronger technical program management capability across the organization.
KEY PERFORMANCE INDICATORS
The individual will be measured on:
• Successful delivery of large, complex technical programs with clear business and engineering outcomes.
• Quality and timeliness of decisions, risk management, dependency resolution, and executive visibility.
• Effectiveness in creating alignment across technical teams and senior stakeholders without direct authority.
• Measurable improvements to program operating models, governance, and organizational execution capability.
• Demonstrated technical credibility, independent judgment, and ability to raise the effectiveness of others.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$206,800
—
$310,200 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote - AMER
Workplace: Remote
ABOUT US:
Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and The Very Group. Constructor is a U.S. based company that was founded in 2015 by Eli Finkelshteyn and Dan McCormick.
ABOUT THE TEAM
We're a passionate team that loves challenges and wants to make people’s lives better. We value openness, curiosity, and continuous improvement. We believe that empowering everyone in a company to do what they think is best can lead to great things.
ROLE OVERVIEW
As a Sales Engineer, you will lead the technical components of the sales process. You will partner closely with Account Executives and prospective customers to design integration approaches, evaluate technical fit, and demonstrate how Constructor’s platform drives measurable business impact.
This role combines technical architecture design, consultative discovery, and cross-functional collaboration. You will act as a bridge between customer engineering teams and Constructor’s Product and Engineering teams.
This is not a demo-heavy role. Account Executives perform the majority of demonstrations at Constructor. This role requires architectural thinking, integration planning, and consultative problem-solving.
KEY RESPONSIBILITIES
TECHNICAL SALES & SOLUTION DESIGN
- Lead technical discovery and solution design for prospective customers
- Design and document integration architectures (APIs, ecommerce platforms, PIM, CMS, data pipelines)
- Develop and support tailored Proof Schedules (deeply tailored, data-backed custom demo, similar to a “proof of value”)
- Deliver technical presentations to both business and technical stakeholders
- Serve as primary technical advisor during evaluation cycles
- Troubleshoot and triage APIs, SDKs, and integration patterns
- Willingness to tinker and build demo prototypes and tooling
- Build and present compelling custom technical demonstrations and integration blueprints tailored to each sales opportunity
- Support RFP and RFI responses
CROSS-FUNCTIONAL COLLABORATION
- Partner with Product and Engineering to surface prospective customer feedback to influence product roadmap and integration strategy
- Contribute insights to the roadmap and the go-to-market strategy
- Support enablement and training for sales teams
- Help refine documentation, processes, and best practices within the SE function
MARKET & INDUSTRY ENGAGEMENT
- Stay current on ecommerce trends, AI/ML advancements, and the competitive landscape
- Represent Constructor in prospect meetings, partner engagements, field events, and other industry engagements
- Build strong relationships with prospective customer technical stakeholders (architects, engineers, delivery teams)
REQUIRED QUALIFICATIONS & SKILLS
- 3+ years of experience in technical Solutions Engineering, Sales Engineering, Pre-Sales Architect, or Technical Pre-Sales roles
- Deep hands-on experience with API-first platforms: comfortable working directly with REST APIs, JSON data structures, webhooks, and SDK integration patterns, and able to troubleshoot them with Postman or similar tools
- Working knowledge of JavaScript, TypeScript, Python, or similar languages, enough to read integration code, debug client-side implementations, and build lightweight prototypes or demo tooling
- Experience designing and running custom demos or pilots with clear, business-aligned success criteria
- Hands-on experience with coding agents to automate workflows, amplify impact, and execute at scale
- Ability to read the room, tailor your communication to diverse audiences, and identify detractors, champions, and key decision-makers
- Strong written and verbal communication, with a track record of producing clear technical documentation and explaining complex ideas to developers, architects, and C-suite executives alike
- Ability to effectively articulate complex ideas to both technical and non-technical audiences
- Ability to empathize with prospects’ challenges and goals
- Skilled listener with innate curiosity
- Passionate about innovative technology, technical sales, and articulating value to prospects
- Enjoys working with prospects and is comfortable interacting with C-suite executives from both technical and business perspectives
PREFERRED QUALIFICATIONS
- Experience in enterprise ecommerce or retail technology environments
- Hands-on familiarity with at least two major ecommerce platforms, including how each handles catalog structure, extensions, and headless versus templated frontends
- Deep understanding of data mapping between backend systems such as PIM, ERP, or legacy search indexes into a new target schema, possibly including product and variant structures, facets, attributes, and pricing logic
- Working knowledge of search and discovery concepts
- Experience supporting security reviews and procurement requirements, including GDPR, data processing agreements, data residency, and ISO 27001 or SOC 2 questionnaires
- Ability to build business value models that connect search improvements to revenue, conversion, or average order value
- Exposure to conversational or agentic shopping experiences, or retail media and sponsored product programs
WHAT SUCCESS LOOKS LIKE
- Prospects clearly understand technical integration paths
- Proof Schedules(deeply tailored, data-backed custom demo, similar to a “proof of value”) align tightly with business outcomes
- Technical objections are addressed proactively and effectively
- Sales cycles are accelerated through a strong technical partnership
- Product and Engineering receive actionable, structured market feedback
- Qualitative (peer and prospect feedback) and quantitative (sales metrics and customer health scores) feedback will be positive and ideally, excellent
WORKING STYLE
- Comfortable operating in a remote, distributed, and highly cross-functional environment
- Able to manage multiple sales engagements and priorities simultaneously
- A builder mindset that is proactive in creating structure in ambiguous environments
- Highly collaborative with a strong sense of ownership and autonomy
- Commercially aware and aligned with revenue and sales growth goals
- Resourceful self-starter who can operate autonomously
You’ll Thrive Here If…
You’re a curious, skilled listener who genuinely enjoys untangling a prospect’s technical challenges. You get energy from tinkering and building, whether that’s a quick prototype, an integration blueprint, or a better internal process. You’re as comfortable whiteboarding with an engineering team as you are presenting to a CTO. And you have a competitive streak—not just to win the technical evaluation, but to show how the right technical decisions drive meaningful business results.
BENEFITS
- 🏝️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year
- 💰 A competitive compensation package including stock options
- 🌎 Fully remote team - choose where you live
- 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
- 💻 Apple laptops provided for new employees
- 🧑🎓 Training and development budget for every employee, refreshed each year
- 👪 Parental leave for qualified employees
- 🧠 Work with smart people who will help you grow and make a meaningful impact
DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
УдалённоleadRemote, United Kingdom
San Jose, California, United States
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