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Location: Saudi Arabia (remote); Kuwait (Remote); Bahrain (Remote); United Arab Emirates (remote); Qatar (Remote) Workplace: Remote ABOUT THE OPPORTUNITY We are looking for experienced Manufacturing and Industrial Operations professionals to support a cutting-edge AI benchmarking project focused on Indian industrial, production, and supply chain environments. As a Subject Matter Expert, you will create and review realistic, high-quality scenarios that reflect operational, engineering, procurement, production, logistics, and inventory management challenges across manufacturing facilities and industrial operations. Your expertise will help ensure AI systems understand and respond accurately within one of GCC's most strategically important sectors. WHAT YOU’LL DELIVER - Design realistic Manufacturing and Industrial Operations scenarios in Arabic or English grounded in GCC operational contexts (e.g., production workflows, procurement coordination, quality control, industrial maintenance, process optimization, warehouse operations, shipping and receiving activities) - Adapt structured evaluation rubrics for operational problem-solving, engineering analysis, inventory coordination, and production management tasks - Review AI and human-generated responses for factual accuracy, operational efficiency, safety awareness, and industrial realism - Contribute to “gold standard” solutions reflecting best practices across GCC manufacturing, engineering, and supply chain operations QUALIFICATIONS - Native-level Arabic with strong professional English proficiency - 5+ years of professional experience in Manufacturing, Industrial Operations, Production Management, Engineering, Procurement, or Supply Chain Operations - Background in one or more relevant roles: Purchasing & Procurement, Production Supervision, Industrial Engineering, Mechanical Engineering, Inventory Control, Warehouse Operations, Logistics Coordination, or Manufacturing Operations - Strong understanding of industrial workflows, operational safety standards, production processes, procurement procedures, and GCC manufacturing environments WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. What to Consider Before Applying - Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed. - Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit. - Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging. HOW TO JOIN OUR EXPERT COMMUNITY Step 1: Apply with the English-language version of your Resume/C.V. highlighting your expertise in the domain. Step 2: Register in Tipalti to ensure a smooth payment process Step 3: Finalize onboarding and join the Production team AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Задачи: — техническая поддержка, настройка и сопровождение проектов в Jira в крупных компаниях; — работа с заказчиками, разработчиками и тестировщиками: обработка поступающих запросов, уточнение необходимой информации, сопровождение задач; — настройка Jira и используемых плагинов, перенос настроек и доработок между средами разработки и тестирования. Требования: — опыт технической поддержки, настройки и сопровождения проектов в Jira в крупных компаниях; — опыт работы с заказчиками, разработчиками и тестировщиками; — опыт настройки Jira и плагинов, включая ScriptRunner, Structure и BigPicture; — знание Jira и Confluence; — владение SQL на базовом уровне; — понимание принципов построения реляционных баз данных; — самостоятельность, коммуникабельность, умение структурировать и корректно интерпретировать информацию. Плюсом будет: — опыт применения BPMN, UML Sequence Diagram. Условия: — полный рабочий день; — удалённый формат работы; — срок проекта до конца года с возможным продлением; — оформление через ИП.

Location: Poland Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For: Support Operator to join our Global Customer Support Division. This role focuses on high-quality case handling, user consultations, and continuous improvement of support processes and knowledge base content. The role is based in Poland. Responsibilities: Support Operations & Case Handling Handle and distribute incoming support cases with proper prioritization and ownership Monitor the support queue and proactively take cases into work Provide expert guidance on Creatio products and related services Process service requests including cloud-related actions, licensing, and SLA activation Keep customers informed about case progress and resolution timelines Manage escalations and support critical customer situations Collect and analyze customer feedback to improve support quality Customer Communication Communicate with customers via phone, chat, and email in a clear and professional manner Provide consultations and explanations tailored to customer needs Perform remote sessions to assist with issue resolution when required Knowledge Sharing & Continuous Improvement Create, update, and maintain knowledge base articles and internal documentation Collaborate with the Academy team by providing feedback and content improvement suggestions Identify recurring issues and contribute to optimization of support processes and service quality Requirements: Experience in customer or technical support roles Strong understanding of HelpDesk / ServiceDesk operations Excellent verbal and written communication skills Strong capability to explain technical concepts clearly to users Ability to manage escalations and critical cases with a solution-oriented approach Confident use of office software, email clients, and web browsers Basic understanding of PC architecture and networks Foundational knowledge of databases (DBMS) is a plus Strong teamwork skills and ability to manage multiple tasks simultaneously English proficiency at B2 level or higher What you should expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Ukraine Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For: Support Operator to join our Global Customer Support Division. This role focuses on high-quality case handling, user consultations, and continuous improvement of support processes and knowledge base content. The role is based in Poland. Responsibilities: Support Operations & Case Handling Handle and distribute incoming support cases with proper prioritization and ownership Monitor the support queue and proactively take cases into work Provide expert guidance on Creatio products and related services Process service requests including cloud-related actions, licensing, and SLA activation Keep customers informed about case progress and resolution timelines Manage escalations and support critical customer situations Collect and analyze customer feedback to improve support quality Customer Communication Communicate with customers via phone, chat, and email in a clear and professional manner Provide consultations and explanations tailored to customer needs Perform remote sessions to assist with issue resolution when required Knowledge Sharing & Continuous Improvement Create, update, and maintain knowledge base articles and internal documentation Collaborate with the Academy team by providing feedback and content improvement suggestions Identify recurring issues and contribute to optimization of support processes and service quality Requirements: Experience in customer or technical support roles Strong understanding of HelpDesk / ServiceDesk operations Excellent verbal and written communication skills Strong capability to explain technical concepts clearly to users Ability to manage escalations and critical cases with a solution-oriented approach Confident use of office software, email clients, and web browsers Basic understanding of PC architecture and networks Foundational knowledge of databases (DBMS) is a plus Strong teamwork skills and ability to manage multiple tasks simultaneously English proficiency at B2 level or higher What you should expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type

Location: Sofia, Bulgaria; Plovdiv, Bulgaria; Varna, Bulgaria; Burgas, Bulgaria; Ruse, Bulgaria; Pleven, Bulgaria; Stara Zagora, Bulgaria; Shumen, Bulgaria Workplace: fully David Kennedy Recruitment is working with a leading international healthcare company to recruit a Polish-speaking Technical Support Advisor for its customer support team in Bulgaria . The role focuses on providing technical support to customers using medical devices, troubleshooting device issues, guiding users on product functionality and coordinating repair or replacement processes when required. Position: Technical Support Advisor Location: Bulgaria, Remote Employment type: Full-time Remuneration: Base salary + bonuses. DUTIES AND RESPONSIBILITIES: Provide technical support for customers using medical devices, including troubleshooting device issues Guide customers on product functionality Coordinate repair or replacement processes when needed Deliver customer support and accurate documentation Follow compliance and support procedures. REQUIREMENTS: Polish at C2 level and English at C1 level High School Diploma Customer Service skills Technical Support skills Complaint Handling skills Troubleshooting skills Call Center Experience Strong Communication skills Problem Solving skills Professional experience is preferred but not required. BENEFITS: Excellent remuneration package based on experience, skills and performance Be part of a dynamic and creative team with positive and friendly atmosphere Guidance and tools to reach career full potential Performance bonus Signing bonus Monthly meal allowance depending on days worked Health insurance through Generali Multisport and/or Coolfit cards Access to a learning platform Remote working model after onboarding requirements Relocation support for eligible EU candidates Monthly accommodation allowance for 3 months Flight, bus or train transportation support for relocation And many others!!!

О компании: ООО «АФЛТ-Системс» – официально аккредитованная в Минцифры ИТ-компания, основанная в сентябре 2022 года. Входит в состав Группы компаний «Аэрофлот». Основное направление деятельности – внедрение, проектирование и реализация ключевых инициатив и проектов Группы компаний «Аэрофлот» в области информационных технологий. Обязанности: Ведение заявок (инцидентов, запросов на обслуживание, запросов на изменения, проблем); Контроль полноты заполнения обращения на 1 ЛТП; возврат недооформленных заявок на доработку; Мониторинг сроков обработки обращений; предотвращение нарушений SLA; эскалация рисков вышестоящему руководству; Диагностика, документирование инцидентов; Решение запросов без изменения кода; Эскалация на 3 ЛТП, подготовка качественных отчётов для 3 ЛТП; Контроль актуальности и обновление базы знаний. Дополнительно для Ведущего аналитика: Принятие решений по корректировке приоритетов; Разрешение спорных ситуаций по классификации («бизнес-» или «ИТ-проблема»); Консультирование аналитиков команды; Диагностика, документирование, обеспечение единообразия подходов к решению; Проверка полноты и качества записей в системе учёта инцидентов; Эффективное планирование собственного времени и времени команды. Требования: Высшее техническое образование (ИТ-специализация приветствуется); Опыт работы в службе поддержки 2 и/или 3 ЛП с использованием Helpdesk: Аналитик — от 3 лет; Ведущий аналитик — от 5 лет; Общее понимание принципов построения и функционирования сложных распределённых ИТ-систем; Знание интернет-технологий, персональных компьютеров и периферийного оборудования; Базовые знания процессов ITSM/ITIL (управление инцидентами, запросами на обслуживание, управление проблемами, управление конфигурационными единицами); Навыки удаленной поддержки пользователей; Глубокое понимание архитектуры веб-приложений, СУБД, сетевых протоколов (TCP/IP, HTTP/HTTPS), администрирования ОС (Windows/Linux); Уверенное владение средствами мониторинга (Zabbix, Grafana, Prometheus или аналоги) для диагностики состояния компонентов Системы; Навыки написания SQL-запросов для анализа и выявления причин проблем на уровне данных; Опыт работы с ServiceNow, Jira Service Management или аналогами; Опыт структурирования и ведения базы знаний; умение выявлять пробелы в документации и организовывать их закрытие; Опыт воспроизведения проблем на предпромышленных средах; Чёткое изложение технической информации для разных аудиторий (пользователи, разработчики, архитекторы, руководство); Понимание влияния технических проблем на бизнес-процессы; способность видеть картину в целом и принимать взвешенные решения; Работа с критическими инцидентами и сжатыми сроками; сохранение продуктивности в условиях высокой нагрузки; Способность к глубокой диагностике и систематизации информации; поиск первопричин, а не устранение симптомов; Понимание потребностей пользователей и бизнеса; умение управлять ожиданиями и обеспечивать качественный сервис. Будет преимуществом: Базовые навыки написания скриптов (Python, PowerShell, Bash) для автоматизации типовых операций; Общее понимание бизнес-процессов, реализованных в ИС ЕПП (управление суточным планом полетов, расписание, стыковками трансфертных пассажиров, оборотом воздушных судов). Условия: Гибридный формат работы. Работа в аккредитованной ИТ-компании со всеми предусмотренными государственными льготами, включая ИТ-ипотеку. Полностью «белая» заработная плата. Уровень дохода обсуждается индивидуально и зависит от опыта и экспертизы. ИТ-отсрочка и бронь от мобилизации как для сотрудников компании с критически важной инфраструктурой. Корпоративные льготы на авиабилеты авиакомпаний «Аэрофлот», «Россия» и «Победа» для сотрудника и членов семьи (родители, супруг(а), дети). ДМС с первого рабочего дня: стоматология, помощь на дому, плановый и экстренный стационар; возможность подключения семьи на льготных условиях. Компенсация питания при работе из офиса. Курсы, сертификации, профессиональные конференции. Корпоративный сервис благополучия: безлимитные консультации с экспертами по юридическим, психологическим, финансовым вопросам и вопросам здорового образа жизни. Корпоративные мероприятия и активности: спорт, киберспорт, мотопробеги и другие форматы внерабочего общения. Дополнительно: кафетерий скидок, доступ к корпоративной библиотеке Alpina Digital, билеты на футбольные и баскетбольные матчи.

Задачи: — Разработка и внедрение автономных ИИ-агентов и генеративных моделей (LLM, мультимодальные системы) для ускорения проектирования, разработки и развертывания ERP-систем, а также создания интеллектуальных интерфейсов автоматизации — от генерации кода до обработки естественно-языковых запросов пользователей. — Создание ИИ-сервисов и автономных агентов для автоматизации бизнес-процессов. — Обучение и тонкая настройка LLM (Large Language Models) и других ML-моделей под задачи компании. — Анализ данных, разработка алгоритмов для прогнозирования, оптимизации и принятия решений. — Интеграция ИИ-решений в существующие продукты компании. — Участие в научно-исследовательских проектах, публикация результатов (при желании). Требования: — Опыт в работы в IT от 5-ти лет. — Опыт работы в области Machine Learning, Deep Learning или Data Science от 3-ех лет. — Знание Python и ряда библиотек для ML/DL таких как TensorFlow, Pandas, PyTorch, scikit-learn и др. — Опыт работы с NLP, LLM (GPT, Llama, Mistral и т. д.), RAG, автономными агентами. — Понимание принципов работы ERP-систем (желательно). — Умение работать с большими данными (SQL, NoSQL). — Знание методов обучения с подкреплением (RL) — будет плюсом. — Английский язык (уровень для чтения технической документации). Условия: — Официальное оформление и стабильный доход по ТК РФ. — Все льготы и преимущества работы в аккредитованной ИТ-компании. — Программа ДМС с первых дней. — Работа в офисе с гибким началом рабочего дня. — Московский офис в шаговой доступности от м. Динамо, оборудованный всем необходимым для комфортной работы и отдыха.

Location: San Francisco Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE This role owns Baseten's relationships and market intelligence across the hardware and chip layer of the compute stack: NVIDIA directly and key OEM partners such as Dell, Lenovo, Pegatron, and Supermicro. As Baseten's compute strategy increasingly depends on hardware access and terms, this role is central to keeping Baseten ahead of the market. RESPONSIBILITIES - Build and maintain relationships across NVIDIA and key OEM partners (e.g. Dell, Supermicro) - Track market intelligence on hardware availability, roadmaps, and terms to keep Baseten informed and strategically well-positioned - Support deal structuring and negotiation in partnership with Baseten's deal-making function - Work closely with Infrastructure and Hardware Platform engineering teams to ensure consistent, high-quality provider relationships and engineering partnerships - Represent Baseten credibly across senior relationships in the hardware ecosystem, escalating to company leadership when strategically valuable REQUIREMENTS - Existing relationships and credibility within the NVIDIA, OEM, and HPC ecosystem - Strong relationship-management instincts, with the judgment to know when to bring in senior leadership for maximum impact - Comfort operating in a fast-moving, high-stakes market where hardware access can be a major competitive differentiator - Collaborative style — this role depends on close coordination with engineering counterparts, not just external relationship-building NICE TO HAVE - Direct experience working at or closely with NVIDIA, a major OEM, or HPC - Familiarity with the broader AI compute and inference market BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Chrášťany - Prague, Czech Republic; Jobs.cz Workplace: OnSite Automatizované warehouse systémy a moderní dopravníky jsou srdcem našich skladů. V Rohliku technologie neprovozujeme pro efekt, ale proto, abychom zákazníkům doručovali nákupy rychle, přesně a v nejvyšší kvalitě. Do našeho skladu v Chrášťanech hledáme šikovného parťáka, který si vezme pod křídla technickou stránku automatických linek i kompletní údržbu celého objektu. Nebudeš zavřený na jednom místě. Tvoje práce bude hodně pestrá – od bleskového řešení technických zádrhelů přímo v provozu až po zajištění toho, aby celé zázemí skladu fungovalo bez výpadků. Pokud se nebojíš dynamického provozu, rozumíš technice a chceš mít reálný dopad na hladký chod logistiky, jsi náš člověk. Proč je tahle role zajímavá - Práce s moderní technologií: Budeš mít na starosti automatizované linky a pokročilé skladové systémy v plném provozu. - Rozmanitost a samostatnost: Nečeká tě stereotyp. Jeden den řešíš preventivní údržbu, druhý den akční zásah přímo na lince nebo komunikaci s dodavateli. - Přímý dopad na provoz: Na tvé práci závisí, jak rychle a spolehlivě expedujeme tisíce objednávek denně. - Prostor pro rozvoj: Pokud ještě nemáš zkušenosti s automatizací, všechno tě naučíme – důležitá je pro nás technická logika a chuť se učit. Co tě u nás čeká - Údržba a plynulý chod celého skladu a jeho systémů – od technického zařízení budovy a regálových systémů až po moderní dopravníky a automatizované linky. - Běžná preventivní údržba podle plánu i rychlé a operativní řešení nečekaných poruch přímo v provozu. - Dohled nad dodržováním termínů pravidelných kontrol, servisu a revizí techniky. - Vedení základní technické a facility administrativy (záznamy o opravách, kontrolách a údržbě). - Práce v nepřetržitém směnovém provozu (střídání denních a nočních směn). Co od tebe očekáváme - Technické myšlení, manuální zručnost a schopnost poradit si s běžnými technickými opravami. - Týmového ducha a komunikativnost – dokážeš se lidsky a jasně domluvit s kolegy v provozu i s externími dodavateli. - Zkušenosti s údržbou, opravami nebo diagnostikou automatizačních linek jsou velkou výhodou (nikoliv však podmínkou – rádi tě zaškolíme). - Chladnou hlavu a schopnost prioritizovat v krizových nebo nečekaných situacích. Co ti nabízíme - Rohlík Xtra účet zdarma: Nakupuj s 10% cashbackem v podobě kreditů na další nákupy. - Čas na odpočinek: Možnost placeného volna, když si potřebuješ vydechnout nebo zařídit osobní věci. - Dotované obědy & občerstvení zdarma: Dobré jídlo, skvělá káva a čerstvé ovoce přímo na pracovišti. - Příspěvek na ošatné: Ke každé směně přihodíme 86 Kč navíc na pracovní oblečení. - Ocenění za dobrou práci: Interní systém pochval (hvězdičky), které proměníš za vouchery do Alzy, Notina a dalších e-shopů. - Sport & relax: Kartička MultiSport pro tvůj volný čas. - Firemní kultura: Skvělý tým a společné oslavy úspěchů na firemních akcích.

Languages required: English (excellent communication skills), Japanese (not required, but useful).

Компания — финансовый холдинг с 30-летней историей, предоставляющий клиентам широкий спектр брокерских, инвестиционных и банковских услуг, с филиалами более чем в 40 городах России.

Location: Auckland Workplace: OnSite ABOUT HALTER At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB. To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. ABOUT THE ROLE At Halter, we're building more than software, we're transforming the way the world farms. Our smart collars let farmers shift, monitor, and care for their cattle via deep integrations and insights, all powered by our private IoT network. Behind that network is our Network team, and standing between farmers and that team is CX. We're looking for a Technical Specialist - Network to join the CX team and take ownership of resolving network and connectivity issues before they reach the Network team, while building the T2 team's ability to root cause and solve more of these issues themselves. You'll be the first line of defence for all incoming tickets related to collar connectivity, reliability, and performance, and will play a key role in resolving issues quickly, escalating effectively, and shielding the Network team from noise so they can focus on the deeper engineering work that needs their expertise. WHAT YOU'LL DO - Triage and manage any issue escalated from our T2 team related to the communications network, escalating to the Network team when deeper engineering investigation is needed - Build internal tooling (dashboards, playbooks, monitors, etc.) to streamline triage workflows and improve visibility into comms-related tickets - Investigate on-farm connectivity issues and surface insights to the Network team to improve coverage, performance, and robustness - Collaborate closely with the Network and Fleet teams to proactively detect patterns, flag potential issues, and improve first-line resolution - Train and upskill the T2 team to root cause and solve more network and connectivity issues themselves, reducing the volume of tickets that need to be escalated to this role - Identify recurring problem areas and drive longer-term solutions through tooling, process, or network improvements - Track and report on key support and reliability metrics (ticket volume, resolution time, device uptime, signal quality) - Participate in relevant on-call or roster coverage to support incident response and ensure network uptime across deployed farms - Bridge the teams, translate field and technical findings into improvements across product, process, and education, and represent escalated customer context internally so the right decisions get made. - Get on-farm when it matters; conduct on-farm investigations when remote diagnosis isn't enough, validating setups, hardware, animal behaviour, and environmental factors firsthand. WHAT WE'RE LOOKING FOR You've spent at least 2 years in a customer-facing role, ideally somewhere like technical support, or a similar role where you owned the relationship and the outcome, not just the ticket. What matters is that you have a deep, genuine care for customers and their animals, real technical curiosity, and good judgement. - Clear communicator who enjoys untangling technical issues and translating customer pain points into clear escalations - Systems-thinker who's comfortable with (or keen to learn) networking, connectivity, or distributed-systems concepts. You want to keep raising the bar, not just clear today's queue. - Ability to build simple dashboards, trackers, or playbooks to support triage - Comfort working across teams, including the Network and Fleet teams, to resolve issues quickly - Pride in clear documentation, clean triage processes, and continuous improvement - You're obsessed with delivering the best possible customer experience, not just resolving the ticket, but making sure the farmer actually leaves better off. - You're comfortable being the bridge. You can translate between Support, Product, and the field without losing anything in the handoff. - You think proactively about customer health, not just reactively about tickets. NICE TO HAVE - Prior experience in a technical support role handling network, connectivity, or IoT-related issues - Exposure to agri-tech, IoT, or hardware-enabled products - Familiarity with dashboarding or query tools (e.g. Grafana, Metabase, Athena) or willingness to learn OUR OFFICE FIRST APPROACH There’s a reason you visit your friends in person, live with your family and don’t do dinners over Zoom. Humans are wired for connection. We believe a world-class, in-person office culture is the best way for high-performing teams. Being office first is a core pillar of our culture. We believe in-person connections are key to driving your own growth, learning, impact, and building genuine long-lasting relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful and aligned work. We don’t like having heaps of rules or policies, but this means having strong, trusted relationships is critical. We’re office first, not office only. This means working from the office everyday is our default setting, but we flex when we need to. We have a high-trust culture, so everyone is trusted to do what’s best for Halter. Our office vibe is something special, it’s hard to describe until you’re here, but people at Halter who have come from fully remote or hybrid companies say they could never go back - the high energy and spectacular people they are now surrounded by everyday makes work so enjoyable. Your growth, your learning and your impact is truly unlimited here, and a big part of that comes from being together solving problems, innovating, building context, and constantly learning from each other. JOIN OUR TEAM Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch! Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. WHY OUR TEAM LOVES WORKING AT HALTER: - Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. - Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. - You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund. - This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"

О позиции Разработка дашбордов и аналитики на Apache Superset с элементами AI для поддержки экспертизы лекарственных средств и медицинских изделий. Обязанности • Разработка и поддержка интерактивных дашбордов в Apache Superset • Написание и оптимизация сложных SQL-запросов, создание витрин данных • Кастомизация дашбордов (Jinja, CSS, Python) • Внедрение AI/ML-решений для аналитики и прогнозирования • Взаимодействие с заказчиками, сбор требований, презентация результатов Требования • Высшее техническое / ИТ-образование • Опыт BI-разработчика от 2 лет • Опыт работы с Apache Superset от 1 года • Продвинутый SQL • Опыт работы с PostgreSQL / ClickHouse / MS SQL • Знание Python (Pandas, SQLAlchemy) • Понимание DWH и моделирования данных Будет плюсом: опыт AI/ML в аналитике, Power BI/Tableau, Airflow, работа в фарме или госсекторе. Условия • Зарплата от 500 000 тенге • Работа в офисе в Астане • Социальный пакет по ТК РК • Участие в проектах цифровизации государственной экспертизы

Location: Remote - Global Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Role Serve as the on-duty commander for Alpaca's most critical incidents, directing cross-functional response to restore service quickly, keeping the right people engaged and informed, and making sure every incident leaves behind something the organisation can act on. You do not fix the outage. You make the response reliable: correct severity, the right engineers in the room, mitigation that does not stall, leaders informed in time, and follow-up work that survives the call. Things You Get To Do Command incidents end to end. Take command from declaration to mitigation, keeping responders focused on stopping customer and partner impact as fast as possible. Run the bridge, keep observers out of the responders' way, and name a stall out loud when you see one. Classify and hold the line on severity. Set severity at declaration and re-check it as facts arrive. Risk advises on financial and regulatory materiality; the call is yours. Engage the right people, fast. Identify the owning team by service, symptom and blast radius, page them, and expand the responder set the moment the first team is wrong or not enough. When a page goes unanswered, escalate - and escalate the escalation. Bring in the leaders who must make business calls: feature flags, traffic shedding, failover, freeze-or-ship. Hold the bridge, and protect the people fixing it. Keep engineering and technical support uninterrupted - questions from stakeholders, partners and executives come to you. Be the single source of truth to the partner communications team on impact, severity and timing: you decide when a status page update or partner contact is needed, they write and send it, and chasing a late or stale update is yours. Run follow-the-sun handoffs. Deliver warm, high-fidelity handoffs across regions: current impact and severity, mitigation path and next actions, who is in the room, outstanding decisions, and what must not be dropped. The incoming commander confirms ownership before you step away - command never goes dark at a region boundary. Close the loop, on the clock. Maintain the timeline of facts as the incident runs rather than reconstructing it afterwards - in a regulated business that record has to hold up long after the call ends. Once mitigated, make sure a blameless retrospective is scheduled with a named owner and a timebox, and record where the cause sits - that choice sets which follow-up items are mandatory. Every action item needs a real ticket, one named accountable, a priority and a category, delivered inside the agreed service level. If a postmortem produces nothing but low-priority items, treat that as a signal the analysis stopped early and escalate to SRE rather than passing it on. Automate the coordination away. Coordination is the part of this job that should eventually belong to a machine. Every manual prompt you send - the update that is due, the question nobody answered, the partner nobody contacted - is a candidate for automation, and the direction we are heading is AI handling the routine so commanders can spend their attention on judgement. You get us there by working to the decision trees, saying where they are wrong, and being honest about which of your instincts are actually rules. Who You Are (Must-Haves) 4+ years commanding or co-commanding high-severity incidents in a production engineering, SRE or technical operations environment. You direct technical responders under pressure without being the person writing the fix. You make and defend crisp severity and escalation decisions, and you take charge without waiting to be asked. Command means waking senior people at 03:00, interrupting an executive, and telling an experienced engineer to stop what they are doing - with an audience watching. It is a visible, directive role and it needs to be instinctive. You can read a dashboard and judge for yourself whether impact has actually stopped. You communicate clearly with engineers, executives and partner-facing stakeholders - and you know the difference between briefing the comms function and speaking for the company. You are comfortable holding other teams to account in the moment, across a reporting line that is not yours, without turning it into friction. You thrive in a follow-the-sun model with clean cross-region handoffs. You understand FinTech concepts and the trust stakes of API-driven financial platforms. You use AI tools and agentic automation to reduce manual toil and speed up response. You will work a regional coverage window as part of a global 24x7 Incident Commander roster. Who You Might Be (Nice-to-Haves) Formal incident command training - ITIL, Major Incident Management or crisis management. Experience with modern incident management and on-call platforms. You have written severity rubrics, decision trees, escalation matrices, runbooks or incident playbooks. You have commanded in game days, tabletop exercises or incident simulations, not only in production. You have partnered with problem management or reliability programme functions to roadmap incident follow-ups. Online securities trading or capital markets experience, or another regulated, market-hours-sensitive domain. How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Recruitment Privacy Policy

Задачи: — Решение поступающих запросов. — Консультации в пределах пользовательских инструкций. — Использование базы "Типовых запросов и ответов". — Решение вопросов Заказчиков, имеющих низкий приоритет. Требования: — Высшее/неоконченное образование. — Умение работать с большими объемами информации. — Аналитическое мышление. — Продвинутый пользователь MS Office (Word, Excel, Outlook). — Будет плюсом наличие опыта работы в поддержке, разработке или тестировании систем. Условия: — Стабильный доход на уровне рынка. — Комфортный офис с кофемашиной, массажным креслом, настольными играми, спортзалом, зоной отдыха, PlayStation. — Сильная команда экспертов. — Личный наставник, помогающий погрузиться в проект.

Location: Sydney ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. ROLE SUMMARY   As a AI Deployment Strategist, you will bridge the gap between vision and execution, ensuring our customers not only see the potential of AI but realize its value in their operations. This role is a unique blend of strategic advisory and hands-on deployment leadership, spanning both presales and postsales phases. You will act as a trusted advisor to C-suite executives, architecting AI solutions that drive transformation and delivering measurable business outcomes.   You will be embedded in our most strategic accounts, diagnosing business challenges, designing AI-powered solutions, and leading their deployment from concept to full-scale adoption. This role demands a rare combination of executive presence, technical credibility, and commercial acumen, with a focus on both winning and delivering high-impact AI initiatives.   WHAT YOU WILL DO   Strategic Advisory & C-Suite Partnership • Serve as the lead strategic advisor for a portfolio of high-value enterprise clients, building trusted relationships with executive leadership (CEO, CTO, CIO). • Lead C-suite workshops to diagnose business drivers and co-create multi-year AI transformation roadmaps aligned with corporate strategy. • Develop and present compelling business cases and proposals, articulating the ROI of AI adoption and the value of Mistral’s platform.   Presales: Shaping the Vision • Partner with sales and product teams to identify and qualify opportunities, positioning Mistral’s solutions as the catalyst for enterprise transformation. • Design tailored AI strategies and proof-of-concepts that address critical business challenges and demonstrate tangible value. • Act as a subject matter expert in client engagements, ensuring our solutions are understood, trusted, and adopted.   Postsales: Driving Deployment & Adoption • Own the end-to-end success of AI deployments, from strategic planning to operational integration, ensuring solutions are embedded into the customer’s core workflows. • Lead cross-functional teams of engineers, data scientists, and product managers to execute deployment roadmaps and deliver measurable results. • Navigate organizational complexity and drive change management to ensure seamless adoption and long-term success.   Commercial Growth & Thought Leadership • Identify and cultivate expansion opportunities within accounts, connecting Mistral’s capabilities to new business challenges and driving commercial growth. • Mentor junior strategists and contribute to the development of best practices, methodologies, and playbooks for customer engagement. • Represent Mistral AI as a thought leader through speaking engagements, executive briefings, and industry contributions.     ABOUT YOU   • You have 8+ years of experience in technical management consulting, enterprise technology, or a customer-facing strategic role, with a focus on AI/ML, data architecture, or digital transformation. • You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.) • You possess a deep, practical expertise in AI/ML concepts, enterprise data architecture, and modern software development with hands-on development of AI solutions—enough to credibly engage with technical teams and executives alike. • You have a proven track record of engaging and influencing C-suite executives, with the ability to navigate complex conversations and align AI strategies with business objectives. • You excel at structuring ambiguous problems into actionable programs and thrive in fast-paced, high-stakes environments. • You are equally comfortable in presales and postsales: shaping deals, designing solutions, and ensuring their successful deployment. • You have experience managing high-value accounts, understanding deal mechanics, and building compelling cases for investment. • You are a collaborative leader who can motivate cross-functional teams and drive results through influence, not authority. • You are open to frequent travel as the role demands   We are looking for adaptable, low-ego team players who are passionate about turning AI vision into reality and delivering transformative impact for our customers.     HIRING PROCESS   • Talent Acquisition screening call • 30min Hiring Manager Interview • 45min Business Acumen Interview • 60min Technical Deep Dive on LLMs • Panel (Home Prep & Restitution) • 30min Value Talk • Reference check   WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.