Вакансии

Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience. In Sweden, the Base compensation range for this role is SEK 922,507 - SEK 1,107,008 .  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience. In Spain, the Base compensation range for this role is € 96,846 - € 116,215 .  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United Kingdom (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience. In the UK, the Base compensation range for this role is £ 107,077 - £128,493 .  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Задачи: — Поддержка и усиление AWS инфраструктуры (EC2, ALB/NLB, WAF, IAM, CloudWatch) — Управление и развитие EKS кластеров, обслуживающих Python AI сервисы — Миграция существующих сервисов в Kubernetes с использованием Terraform и Helm — Кодирование инфраструктуры с Terraform и автоматизация на уровне хостов с Ansible — Создание и улучшение CI/CD пайплайнов с GitHub Actions — Ответственность за наблюдаемость: Prometheus, Grafana, алертинг и готовность к дежурствам — Поддержка патчей ОС, сертификатов, правил WAF и общей гигиены инфраструктуры — Взаимодействие с инженерами для внедрения лучших практик и повышения надежности платформы — Создание чистой и поддерживаемой документации и плейбуков по инфраструктуре — Редкая поддержка внерабочих инцидентов Требования: — Опыт управления Linux в продакшене (Ubuntu, Amazon Linux) от 5 лет — Глубокие знания Kubernetes (желательно EKS), Helm и Terraform — Уверенность в запуске и отладке Python приложений в контейнерах — Понимание сетевых технологий, IAM и лучших практик облачной безопасности — Практический опыт работы с Nginx (Ingress и обратный прокси) — Отличные коммуникативные навыки для объяснения сложной инфраструктуры разработчикам Плюсы: — Продвинутые навыки Ansible — Опыт настройки и эксплуатации PostgreSQL или Amazon RDS — Глубокое понимание инструментов наблюдаемости (Prometheus, Grafana, Loki и др.) — Знакомство с PHP в продакшене — Опыт TDD, CI/CD и agile разработки — Опыт SRE-подобной деятельности: построение устойчивости, автоматизация, инструменты инцидентов Условия: — Гибридный онбординг с возможностью удаленной работы и поддержка релокации для кандидата и семьи — Медицинская страховка для кандидата и семьи — Бюджет на профессиональное развитие: конференции, онлайн-курсы и др. — Гибкий пакет льгот — Гибридный формат работы и щедрые отпуска — Привилегии в офисе: бесплатные обеды и перекусы — Спортивные активности, ежегодные выездные мероприятия и тимбилдинги, финансируемые компанией

Обязанности: • ручное функциональное, регрессионное и интеграционное тестирование бэкенд-сервисов и AI-агентов • разработка и поддержка тестовой модели (регрессионный набор, чек-листы) • написание и поддержка автотестов на Python (API, интеграционные, smoke, e2e) • анализ результатов прогона автотестов в CI, локализация и заведение дефектов • взаимодействие с командой разработки для уточнения логики работы сервисов Требования: • коммерческий стаж в тестировании — от 3 лет • из них написание автотестов — от 2 года • тестирование backend-сервисов через REST API, работа со Swagger/OpenAPI • понимание HTTP: методы, коды ответов, структура запроса/ответа • уверенный PostgreSQL: SELECT, JOIN • понимание синхронного (REST/gRPC) и асинхронного (Kafka/RabbitMQ) взаимодействия сервисов • опыт интеграционного тестирования нескольких сервисов • умение анализировать цепочки прохождения данных между системами • поиск и анализ логов в Kibana (ELK) / Grafana • написание и актуализация тест-кейсов (разумный уровень детализации) • твёрдое знание: типы данных, условия, циклы, функции, работа с файлами, ООП, регулярные выражения • понимание поддерживаемого кода (DRY, читаемость, модульность) • стек: pytest + requests + Selenium/Playwright + SQLAlchemy + pydantic (или jsonschema) • Git, Bitbucket/GitLab, Code Review • Allure-отчёты • Jenkins Условия: • удобный офис AgileHome около станции метро Кутузовская с комфортными условиями (столовые, кафе, бесплатные кухня, спортзал, парковка, зоны отдыха) • конкурентоспособная зарплата (оклад плюс бонусы) • возможность использовать современные технологии • полный соцпакет (включая добровольное медицинское страхование) • обширный выбор образовательных программ и сертификаций за счёт компании • программу льготного кредитования в Сбере • скидки у партнёров компании • шанс поучаствовать в масштабных инновационных проектах.

Задачи: — Распил backend-части на микросервисную архитектуру — Разработка новых бизнес-фич: алерты, отчеты, витрины, интеграции с Jira и BI-системами — Масштабирование пайплайнов в Apache Airflow — Работа в Kubernetes, использование Docker и Helm для деплоя — Автоматизация CI/CD, усиление покрытия тестами и улучшение наблюдаемости (Prometheus + Grafana) Требования: — Уверенное знание Python 3.x, опыт коммерческой разработки от 3 лет — Практический опыт работы с FastAPI (разработка REST API, работа с зависимостями, валидацией, middlewares) — Опыт работы с асинхронным стеком (async/await, aiohttp, asyncpg) — Навыки написания тестов (pytest) и отладки приложений — Умение писать чистый, читаемый и тестируемый код (принципы SOLID, PEP8, code review) — Уверенное владение SQL, опыт работы с PostgreSQL (написание запросов, индексация, оптимизация) — Знание принципов контейнеризации, опыт работы с Docker — Понимание основ Kubernetes: деплой приложений, работа с pod-ами, secrets, configmaps

Location: United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker seeks a Principal Software Engineer to define the technical vision and architecture for our internal Developer Tools team. This is a rare opportunity to establish how software is designed, built, shipped, and operated at Docker. With the addition of AI we are modernizing our SDLC and building the mechanisms that make the right way the easy way for every engineer. You'll own the technical strategy across four interconnected pillars: - Platform Engineering & Self-Service: Design and build the internal developer platform that empowers teams across Docker to unblock themselves, rapidly scaffolding, prototyping, deploying, and operating their own services and tools. - CI/CD & Build Systems: Define Docker's technical approach to continuous integration, delivery, and build infrastructure. Establish architectural standards for pipeline tooling, GitOps deployment patterns, build substrate, and release engineering. As Principal Software Engineer, you'll partner with engineering leadership across Docker, principal engineers, Security, Infrastructure, and the service teams to author the SDLC tenets that underpin all of this work, and build the mechanisms those tenets run through. Reporting to the Sr Manager of Developer Tools, you'll collaborate closely with engineering leadership across Docker, product engineering teams, platform teams, and ultimately customers as internal tools evolve into product offerings. _______________________________________________________________________ WHAT WOULD MAKE SOMEONE SUCCESSFUL IN THIS ROLE You're a technical leader who excels at the intersection of developer experience, platform engineering, and systems design. You think in platforms and golden paths, building once and enabling dozens of teams to move faster. You have strong opinions on what makes developer tools great: invisible by default, indispensable once adopted, and measurable in the workflows engineers already use. You have deep experience across the breadth of the developer tooling stack, CI/CD, build systems, observability infrastructure, and developer platforms, and working knowledge of LLM integration and AI agent development. You understand the nuances of internal platforms: designing for adoption, not mandate; plugging into existing workflows before standing up new ones; and earning trust through data before expanding scope. You have exceptional judgment on when to build custom solutions versus integrate existing tools, and you're comfortable navigating a rapidly evolving landscape across both AI and developer infrastructure. You balance technical excellence with pragmatism, shipping iteratively while maintaining high quality bars. Most importantly, you lead through influence and mentorship, elevating the entire engineering organization's technical capabilities. _______________________________________________________________________ RESPONSIBILITIES Technical Leadership & Architecture - Define the long-term technical vision and architecture for Docker's developer tooling platform spanning platform engineering, CI/CD, and AI-powered tools - Lead authoring of SDLC tenets in partnership with other principal engineers, Security, and Infrastructure and build the mechanisms those tenets bind to (design gates, code review gates, pipeline standards, visibility) - Establish architectural patterns, technical standards, and best practices across the developer tooling stack - Design highly available, scalable infrastructure for hosting developer tools, agents, and platform services - Drive technical decisions on tooling choices, provider strategies, build/deploy substrate, and agent orchestration frameworks - Partner with Senior Manager and product leadership to align technical architecture with business objectives and productization opportunities Systems Design & Implementation - Architect and build Docker's internal developer platform, the self-service substrate enabling teams to scaffold, deploy, and operate services with minimal friction - Design and implement CI/CD and build infrastructure that supports Docker's SDLC tenets and GitOps deployment patterns - Establish reliability, security, and performance standards across developer tooling including SLOs, monitoring, incident response, and cost management - Design integration points between developer tools and existing infrastructure (CI/CD pipelines, observability platforms, deployment systems) Strategic Impact & Innovation - Evaluate emerging technologies across developer tooling, platform engineering, AI/LLM, and agent frameworks to inform Docker's technical strategy - Define and enforce the golden path, the concrete, left-to-right walkthrough of how Docker builds software, and identify where tooling closes gaps vs. where human process does - Drive technical standards for measuring developer tool effectiveness: adoption metrics, productivity gains, pipeline performance, and developer satisfaction - Lead cross-functional technical discussions influencing company-wide developer tooling architecture - Define technical approach for productizing successful internal developer tools into customer-facing offerings Leadership & Mentorship - Mentor senior and staff engineers on platform engineering, CI/CD patterns, design, and AI/LLM integration - Lead design reviews and technical decision-making across all developer tooling work - Foster culture of technical excellence, experimentation, and rapid prototyping within the Developer Tools team - Serve as primary technical contact and thought leader for developer tooling across Docker's engineering organization - Collaborate with platform teams (Infrastructure, Security, Agentic Platform, Supply Chain Security) to establish shared technical standards and integration patterns - This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed. _______________________________________________________________________ QUALIFICATIONS REQUIRED - 10+ years software engineering experience with 3+ years in Staff or Principal Engineer roles - Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. - Proven track record architecting and operating developer-facing platforms, internal tools, or developer productivity systems at scale - Deep expertise in CI/CD systems, build infrastructure, and GitOps deployment patterns - Production experience with cloud-native infrastructure including Kubernetes, observability systems (Prometheus, Grafana, Loki), and deployment tooling - Experience designing self-service platforms, developer portals, or golden path tooling that enable other teams to move faster - Working knowledge of AI/ML technologies and hands-on experience with LLM APIs or AI agent development - Proficiency in Go (preferred), Rust, Java, or Python with strong software engineering fundamentals - Exceptional product and platform mindset considering developer experience, business outcomes, and technical/security trade-offs - Strong communication skills with ability to influence technical and non-technical stakeholders - Track record of technical mentorship and elevating engineering teams' capabilities - Ownership mentality with bias for action and iterative delivery in ambiguous, fast-moving environments - Comfortable with autonomous work in distributed, remote-first teams across multiple time zones PREFERRED - Experience with MCP (Model Context Protocol) or similar AI agent integration standards - Background in DevOps, SRE, or platform engineering domains - Contributions to open source developer tooling, platform engineering, or observability projects - Experience productizing internal platforms into commercial offerings - Deep knowledge of security, compliance, and operational best practices for production systems - Experience with infrastructure-as-code frameworks (Terraform, Pulumi) and multi-cloud platforms (AWS, GCP, Azure) - Track record driving org-wide adoption of developer tooling and engineering standards _______________________________________________________________________ WHAT TO EXPECT FIRST 30 DAYS - Understand Docker's current developer tooling landscape: AI tools, CI/CD state, platform engineering gaps, and the foundational SDLC gap - Meet with engineering leadership, principal engineers, and key technical stakeholders across product engineering, Security, Infrastructure, and Agentic Platform - Conduct deep technical assessment of current developer tooling infrastructure to identify opportunities and constraints across all four pillars - Review existing tools in production and understand what's working, what isn't, and the technical lessons learned - Partner with Senior Manager to define initial technical priorities and 90-day technical roadmap across pillars FIRST 90 DAYS - Define and document technical architecture for the Developer Tools platform across: system design, technology choices, integration patterns, and operational model - Ship first production deliverable, either an extension of existing tooling or a net-new tool with architectural patterns and standards that scale to future work - Establish technical foundations for the self-service platform: deployment pipeline, security controls, and cost management - Lead or contribute to the SDLC tenets working session with principal engineers, Security, and Infrastructure - Define success metrics and instrumentation strategy for measuring developer tool adoption, effectiveness, and productivity impact - Create architectural decision records and best practices guides for teams building on the platform FIRST YEAR OUTLOOK - Establish mature technical architecture for the Developer Tools platform with multiple production tools demonstrating value - Build production-ready self-service platform enabling multiple teams to build, deploy, and operate their own tools with minimal friction - Define and implement technical standards for measuring developer productivity improvement: design quality, commit frequency, PR velocity, deployment reliability, and incident response times - Lead technical strategy for productizing successful internal tools into customer-facing offerings - Position Developer Tools as Docker's technical center of excellence for developer productivity, with regular technical talks, demos, and knowledge sharing - Define multi-year technical roadmap including advanced platform capabilities, expanded AI tooling, and emerging technology adoption Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs. _______________________________________________________________________ COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. United States: $198K – $319K base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Seattle, WA; San Francisco Bay Area Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. As a Staff Software Engineer on the Cloud Sandboxes team, you’ll design and build the core systems that power Docker’s cloud agentic platform. Your work will focus on creating scalable, reliable, and secure infrastructure that enables developers to deploy and manage agentic workloads efficiently and with confidence. If you thrive on solving distributed systems challenges, enjoy working at the intersection of developer experience and cloud infrastructure, and want to help shape the future of Docker’s platform, we’d love to hear from you. _______________________________________________________________________ RESPONSIBILITIES - Design, implement, and operate core services that power Docker’s Cloud Sandboxes platform - Build scalable systems for microVM orchestration, workload scheduling, and lifecycle management - Develop high-performance APIs and control plane components for managing multi-tenant workloads - Ensure system reliability, observability, and performance across Docker’s Cloud Sandbox infrastructure - Collaborate with product, platform, and security teams to deliver customer-focused capabilities - Participate in architectural discussions, code reviews, and design documents - Contribute to automation and CI/CD improvements across the deployment pipeline - Debug and resolve production issues across distributed systems in cloud environments - Take part in on-call rotation for your team; respond to incidents, debug production issues, and drive continuous improvement of system reliability _______________________________________________________________________ QUALIFICATIONS REQUIRED - 10+ years of backend software engineering experience building large-scale cloud or distributed systems - Strong proficiency in Go and/or Java - Deep understanding of container orchestration, Kubernetes, and microservices architecture - Experience designing and operating highly available, secure, and observable production systems - Strong understanding of cloud infrastructure (AWS, Azure, or GCP) and related scalability patterns - Familiarity with CI/CD pipelines, monitoring, and infrastructure-as-code tooling - Excellent problem-solving and debugging skills in distributed environments - Strong communication skills and ability to collaborate across remote, cross-functional teams - Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. PREFERRED - Experience contributing to cloud-scale compute platforms or container infrastructure products - Knowledge of service mesh, networking, or policy enforcement systems - Experience with observability stacks (Prometheus, OpenTelemetry, Grafana, etc.) - Familiarity with security best practices for multi-tenant cloud systems - Prior experience in developer infrastructure, cloud platforms, or hyperscale environments Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs. _______________________________________________________________________ COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. United States: $170,350 – $275,550 base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Обязанности: • Разработка и поддержка бэкенда приложений. • Написание чистого, эффективного и поддерживаемого кода. • Оптимизация производительности и решение задач по масштабированию. • Работать с базами данных (SQL и NoSQL). • Взаимодействие с командой разработчиков, дизайнерами и менеджерами проектов. Требования: • Опыт работы с Python от 2-х лет. • Опыт работы с реляционными и нереляционными базами данных (PostgreSQL, Redis, MongoDB и др.). • Опыт работы с RESTful API, знание принципов разработки. • Знания основ тестирования (юнит-тесты, интеграционные тесты). • Опыт работы с системами контроля версий (Git). • Опыт работы с Docker. • Умение писать чистый и поддерживаемый код. • Опыт работы в команде, коммуникабельность и способность к самостоятельной работе. Мы предлагаем: • Знание Golang и его фреймворков. • Знание основ CI/CD. • Опыт работы с KeyDB и Scylla. • Опыт работы с Docker Swarm, Prometheus, Grafana, Traefik. • Знание современных инструментов и технологий (Celery, Kubernetes). • Опыт разработки микросервисной архитектуры.

Задачи: — Анализ существующего кода проекта, выявление узких мест и областей, требующих изменений и улучшений; — Реализация на C++ слоя доступа к мета-данным, менеджера распределения данных, вспомогательных сервисов, управления инфраструктурой кластера, S3-API операций; — Написание unit-тестов на разработанные функции; — Участие в код-ревью и совместной отладке; — Документирование архитектурных решений и внутренних API. Требования: — Уверенное владение современным C++ (стандарт не ниже C++17); — Опыт многопоточного и асинхронного программирования; — Понимание протоколов TCP/IP, HTTP/HTTPS; — Опыт работы с сокетами или высокоуровневыми библиотеками (Boost.Asio, libcurl, POCO и т.п.); — Знание принципов построения отказоустойчивых и масштабируемых сервисов, понимание CAP-теоремы; — Опыт работы с репликацией данных; — Опыт работы с MongoDB или Key-Value СУБД, понимание транзакций и репликации; — Знание файловых систем и POSIX, особенности работы с файлами в Linux, понимание семантики NFS (кэширование, блокировки, атомарное переименование); — Инструментарий: Gitlab, CMake, Docker (для локальной отладки), опыт написания unit-тестов. Желательно: — Опыт работы с AWS SDK; — Опыт интеграции с системами мониторинга (Prometheus, Grafana); — Умение читать и анализировать существующий код, проводить рефакторинг; — Опыт использования Kubernetes, Nomad, Docker Compose, Podman. Условия: — Возможность удаленной работы из любой точки РФ; — Продвинутая медицинская страховка (ДМС); — Динамичная и активно развивающаяся компания с минимум бюрократии; — Участие в создании высококлассных продуктов и решении сложных задач; — Профессиональный коллектив и комфортная атмосфера; — Перспективы карьерного роста в компании.

Location: Remote: United States; Remote: Canada Workplace: Remote At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE As a Software Engineer on Developer Velocity, you'll design and build the internal platform, tooling, and automation that lets every Render engineer move quickly and safely. You'll drive changes in our local development environments, CI/CD pipelines, test infrastructure, and the metrics we use to understand and improve how we ship. You'll work across the entire engineering org, identify where friction lives, and remove it, measurably. WHAT YOU'LL DO - Improve speed and reliability of early change feedback - Invest in build and dependency tooling, caching, incremental builds, and monorepo ergonomics, to keep iteration tight as the codebase grows. - Accelerate our CI/CD pipelines - cutting build, test, and deploy times while keeping the path to production safe and reversible. - Make our test suites fast and trustworthy: parallelization, smart test selection, flaky-test detection, and better local/preview environments built on the same primitives our customers use. - Design and build tools to support concurrent agent execution - Make test feedback fast enough to live inside an agent's loop, where slow or flaky runs compound across every attempt. - Get agents the right context (codebase conventions, service ownership, recent changes, environment state) so their first attempt lands closer to correct. - Simplify and establish repeatable patterns - Reduce toil through automation, paving over repetitive workflows and manual steps wherever they slow people down. - Instrument the engineering org with meaningful signals (deployment frequency, lead time for changes, change failure rate, time to restore) and turn them into action. - Build and participate in an on-call rotation as the team takes ownership of critical systems. WHAT WE'RE LOOKING FOR - Experience building and operating developer-facing tooling, CI/CD systems, or internal platforms that other engineers depend on every day. - Experience driving cultural and process changes to make engineering teams more effective. - Strong software engineering fundamentals and a track record of shipping, maintaining, and debugging production systems. - Proficiency in Go (or a strong willingness to ramp quickly, it's our primary language). - Hands-on experience with Kubernetes or similar container orchestration. - Familiarity with infrastructure-as-code tools (yup, Terraform). - A bias toward measurement: you instrument what you build and let data tell you whether you actually made things faster. - You empathize deeply with engineers, fixing developer pain points in an elegant and sustainable manner is something that resonates deeply with you. NICE-TO-HAVES - Experience improving build systems, test infrastructure, or developer experience at meaningful scale - Bazel, Concourse, and GitHub workflows are old friends. - Familiarity with observability tools like Datadog, Grafana, and OpenTelemetry. - Comfort working close to the metal - Linux, containers, kubernetes - you get your hands very dirty. - Security-minded instincts, especially around supply chain and the path from commit to deploy. - Understanding that the question isn't "AI pilled vs AI skeptic", but rather where to use it as an accelerant, and where human context must come first. If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Austin, US San Francisco, CA About the Role Cloudflare built its reputation helping build a better Internet, defending millions of sites, giving away SSL and DDoS mitigation when the industry charged premium prices. In an acceleratingly dangerous world, the scope of that mission has changed. We are becoming something more: critical infrastructure. Banks run their payment rails on us. Governments run public services on us. Media companies depend on us during live events. Health systems depend on us to provide care. Reliability for these customers is no longer a feature of our product. It is a mission. Serving that customer base demands a different operating model. Traditional support organizations route tickets. Traditional engineering organizations ship features. Neither alone is enough when the stakes are this high. We are pivoting to something different: a customer-facing engineering organization, directly engaged with our customers at scale. This is work a central dev team cannot do from the inside of the network. The Customer Reliability Engineering function is the spine of that pivot. CRE is SRE applied outward, the same engineering discipline, applied to the reliability of the systems our customers run on Cloudflare. You are the engineer who owns the problems that matter most to the customers who matter most, and you contribute directly to our products and tooling, in partnership with Product Engineering, to hold that standard across the entire customer base. CRE is a rapid response team and a proactive engineering team. You fix things at the edge as they come up, and you help build the product capabilities that identify customer issues before they become a crisis. Both modes are equally core. Rapid response. When a customer issue surfaces that is high-severity, cross-layer and complex, you are the engineer who answers. You reproduce the defect, isolate the root cause across Cloudflare's infrastructure and the customer's stack, drive the fix with Product Engineering, and confirm resolution. You hold on-call for high-severity incidents as part of a global shift rotation. Proactive engineering. When no fire is burning, you work with Product Engineering and our platform teams to build the capabilities that make the next fire cheaper or unnecessary: telemetry pipelines that correlate signals across the customer base, detectors that fire before a human notices, diagnostic tooling that scales across hundreds of customers, automation that reduces toil for Customer Support. Every incident you carry generates engineering output that reduces the cost of recurrence. The work compounds. Cloudflare is building CRE as an AI-native function. You will work with and help build agents and tooling that pre-diagnose incidents, surface relevant logs and configuration, and propose fixes with cited evidence. Engineers who ship AI-assisted diagnostics are the ones defining this discipline. Responsibilities Rapid response: Own a Sev-1 incident where a large financial services customer sees asymmetric latency from a single POP. Trace it through BGP routing and origin configuration. Produce the fix upstream. Diagnose a recurring WebSocket disconnect that a media customer has been fighting for weeks. Isolate it to a specific interaction between WAF and their origin load balancer. Drive the fix with Product Engineering. Partner with a government customer's SRE team during an active DDoS event. Help them shape their Magic Transit and WAF configuration in real time. Proactive engineering: Build, with Product Engineering, a distributed tracing capability that correlates Cloudflare edge signals with customer origin metrics so a single query tells the story of a failing request end-to-end. Ship a detector for a class of WAF false positives silently degrading several customers. Get it into production before the next renewal cycle. Prototype an AI agent that takes a new customer case, pulls relevant logs and config, and proposes a root cause with linked evidence. Deploy it internally. Measure whether it makes engineers faster. Iterate. Rapid incident response and root cause analysis. Own the most complex, high-severity customer issues end-to-end, from first signal through confirmed resolution. Lead deep-dive debugging across the full stack: edge, network, DNS, transport, APIs, application, customer-side configuration. Reproduce defects, validate fixes with Engineering, and confirm customer-side resolution. Produce postmortems other engineers rely on. Hold on-call for high-severity incidents as part of a global rotation that includes weekends. Proactive reliability engineering. Analyze support and telemetry signals across the customer base to find systemic risks before they become incidents. Contribute monitoring, detection, and diagnostic capability to the core product and the engineering systems that give Customer Support early visibility into customer-affecting issues. Define customer-facing reliability metrics (error rates, resolution times, repeat-contact rates) and drive measurable improvement. Write automation that reduces mean-time-to-detect and mean-time-to-resolve. Cross-functional partnership. Manage the technical escalation lifecycle with clear ownership and timely communication. Partner with Product Engineering to drive fixes, workarounds, and configuration changes that address underlying gaps. Represent the customer reliability perspective in engineering syncs, incident reviews, and post-mortem processes. Technical leadership and enablement. Raise the technical floor of Customer Support through pair-debugging, structured knowledge transfer, and shared tooling. Document diagnostic procedures and resolution patterns in runbooks, internal knowledge bases, and AI skills. Share insights from customer-facing incidents to improve product documentation and operational readiness. Product and platform depth. Maintain deep, current expertise across Cloudflare's product portfolio: edge networking, DNS, CDN, WAF, DDoS mitigation, Zero Trust, Workers, and our developer platform. Anticipate customer impact from new releases and architecture changes. Serve as a go-to subject-matter expert in one or more domains. Desirable Skills, Knowledge, and Experience Minimum 5 years of hands-on experience in site reliability engineering, escalation engineering, systems engineering, or a comparable deeply technical support / operations role, with at least 2 years in customer-facing environments. Strong foundation in networking and security: TCP/IP fundamentals: OSI model, IPv4/IPv6 addressing, subnetting, routing, switching. Core protocols: DNS, HTTP/S, TLS/SSL, SMTP, SNMP, NTP. Routing protocols: BGP, OSPF, including path selection and route propagation. Firewall concepts: stateful/stateless inspection, rule sets, NAT, ACLs. VPN and encryption: IPSec, SSL/TLS tunnels, GRE. Zero Trust architecture, network segmentation, modern security models. Proficiency with observability and diagnostic tooling: packet capture and analysis (Wireshark, tcpdump), log aggregation (Kibana, Elasticsearch), metrics dashboards (Grafana), distributed tracing. Strong scripting and automation skills (Bash, Python) with a track record of shipping tooling that improves reliability and reduces toil. Experience with incident management, postmortem culture, and SLO/SLI-based reliability practices. Excellent written and verbal communication. Able to convey complex technical information clearly to engineers, leadership, and customers. Comfort owning ambiguous, cross-layer problems. Composure under pressure during high-severity incidents. SRE, DevOps, or platform engineering experience with direct customer-facing accountability. Deep expertise at both L3/L4 (network infrastructure) and L7 (application protocols, DNS, HTTP, WebSocket). Expert-level proficiency with Linux command-line tools: curl, dig, git, traceroute, mtr, strace, ss. Data-at-scale analysis using SQL, PromQL, or equivalent. Familiarity with CI/CD pipelines, infrastructure-as-code (Terraform, Pulumi), and container orchestration (Kubernetes, Docker). Track record of building internal tooling or diagnostic utilities that measurably improved team efficiency. Demonstrated technical leadership: mentoring engineers, driving cross-team initiatives, influencing outcomes without direct authority. Experience applying AI/ML to production engineering or operational workflows. Comfort engaging directly with enterprise customer engineering teams, including on calls during incidents. Bonus Points Active Cloudflare user who understands the platform as a practitioner. Hands-on experience with Workers, Pages, R2, D1, or other developer platform services. Cloud networking and security experience across AWS, Azure, or GCP. Web programming (HTML, JavaScript) and regular expressions. Chaos engineering or formal reliability frameworks (e.g., Google SRE principles). Managing or configuring non-HTTP services: email, DNS authoritative/recursive, FTP, SSH. Compensation Equity This role is eligible to participate in Cloudflare's equity plan. Benefits (may vary by region) Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future, and make life a little easier and fun. The below is a description of our benefits for employees in the United States; benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave Compensation Compensation may be adjusted depending on work location. For San Francisco Bay Area based hires: Estimated annual salary of $174,000 - $240,000. Equity This role is eligible to participate in Cloudflare's equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Задачи: — Проектирование и развитие .NET-микросервисов, обрабатывающих тысячи запросов в секунду. — Ответственность за платёжные флоу, оркестрацию, интеграции с Fragment/TON, сложную бизнес-логику. — Самостоятельное принятие решений по архитектуре БД, поиску, кешированию и отказоустойчивости. — Обеспечение идемпотентности, ретраев и обработки сбоев в распределённой системе. — Интеграция с внешними API с корректной работой заголовков, кук и форматов. — Проектирование схем PostgreSQL и оптимизация запросов под высокие нагрузки. — Настройка Elasticsearch для быстрого поиска и аналитики. — Снижение p95/p99, профилирование, внедрение кеширования и лимитирования. — Построение наблюдаемости через Prometheus, Grafana и OpenTelemetry. — Обеспечение безопасности на всех уровнях: от хранения секретов до контроля доступа. Требования: — Опыт разработки на .NET от 5 лет. — Глубокое знание веб-интеграций: HTTP/2, CORS, cookies, multipart/x-www-form-urlencoded. — Опыт с криптографией: Ed25519, SHA-256, бинарные протоколы. — Сильный опыт с PostgreSQL (схемы, индексы, транзакции, миграции EF Core). — Микросервисы и брокеры: gRPC/Protobuf, RabbitMQ/Kafka, Outbox, идемпотентность. — Elasticsearch: индексы, маппинги, DSL, агрегации, синхронизация с БД. — Надёжность под нагрузкой: ретраи, таймауты, circuit-breaker, лимитеры. — Наблюдаемость: Prometheus/Grafana, структурное логирование, OpenTelemetry. — CI/CD и Docker — на практике. — Чистая архитектура, SOLID, модульные/интеграционные тесты, code review. Будет плюсом: — Опыт с TON (TonSDK, Cell/BOC, тон-пруф, Telegram Stars). — Навыки обхода антибот-механик (Cloudflare, заголовки, сессии). — DDD/Event-driven, Saga/оркестраторы, распределённые транзакции. — Антифрод и безопасность платежей, KMS. — Навыки написания бенчмарков и property-based тестов. Формат работы: удаленно Часовой пояс: MSK

Location: US About Aidoc Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year. Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions. Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need. About this role We are looking for a customer-obsessed Technical Support Engineer who thrives at the intersection of customers, production systems, and engineering. In this role, you will act as a critical bridge between our customers and internal engineering teams diagnosing complex technical issues, coordinating production incident response, and helping ensure the reliability of our platform for customers around the world. You will investigate technical problems, analyze system behavior, respond to production alerts, and drive issues through to resolution while maintaining clear and proactive communication with customers and internal stakeholders. This role is ideal for someone who enjoys deep technical troubleshooting, working directly with production systems, and advocating for customers, while building strong expertise in a fast-paced SaaS environment. This is a shift-based role supporting our global customers, which may include Pacific Time business hours, evenings, weekends, and some holidays. Responsibilities Own Customer Impacting Issues Serve as the primary technical owner for complex customer issues and escalations. Investigate and resolve technical problems spanning multiple systems and services. Provide clear, proactive communication to customers throughout the lifecycle of an issue. Coordinate Production Incident Response Monitor and triage production alerts impacting customers or system reliability. Coordinate incident response efforts across engineering and internal teams. Ensure incidents are properly documented, communicated, and followed through to resolution. Troubleshoot Systems and Data Diagnose issues using logs, system metrics, and SQL queries. Analyze system behavior to identify root causes of production problems. Escalate and partner with engineering teams to drive long-term fixes. Improve Reliability and Operational Excellence Develop and maintain troubleshooting documentation, runbooks, and operational processes. Identify recurring patterns and contribute to systemic improvements. Help strengthen incident response and operational best practices as the organization scales. Enable the Broader Support Team Share technical insights and best practices with colleagues. Act as a technical resource within the Support organization. Impact You’ll Have Ensure platform reliability for customers worldwide by diagnosing and resolving complex production issues. Serve as a critical bridge between customers and engineering, bringing technical insight and real-world production context to accelerate resolutions. Strengthen our production support capabilities by improving troubleshooting processes, documentation, and incident response practices. Help scale a modern, high-impact Support organization, contributing ideas that improve how we detect, investigate, and resolve issues as the company grows. Requirements Exceptional communication skills with a customer-first mindset, capable of translating complex technical issues into clear and actionable insights. A demonstrated ability to get on a call or have a remote session with a customer during less-than-optimal times, to troubleshoot and put them at ease. 2+ years of experience in Technical Support, Production Support, Technical Operations, or a similar customer-facing technical role. Strong troubleshooting and analytical skills, with the ability to quickly diagnose and resolve complex technical issues. Proficiency in SQL for data investigation, troubleshooting, and root cause analysis within production environments. Ability to analyze system behavior, investigate anomalies, and debug issues across distributed systems and application layers. Experience partnering closely with Engineering teams to escalate issues, provide technical context, and drive timely resolution. Comfortable operating in fast-paced production environments, including handling incidents, alerts, and time-sensitive customer-impacting issues. Nice to Have Experience participating in incident response, production alerting, or on-call rotations in a live production environment. Familiarity with observability, monitoring, and debugging tools used to investigate system performance and reliability issues. Experience supporting or operating within SaaS or cloud-based platforms. Working knowledge of support, collaboration, and ticketing tools such as Salesforce, Jira / Atlassian, Monday.com , or Slack. Bonus Experience debugging API integrations, working with REST endpoints, request/response payloads, and authentication mechanisms. Comfort analyzing application logs, system metrics, and traces to diagnose production issues. Familiarity with modern observability and monitoring platforms such as Datadog, Grafana, or New Relic. Basic scripting or automation skills (Python, Bash, or similar) to streamline investigations or repetitive support workflows. Exposure to cloud infrastructure platforms such as Amazon Web Services, Google Cloud Platform, or Microsoft Azure. Working at Aidoc We’re a dynamic, collaborative and fast growing team of more than 500 global employees, committed to improving the world of healthcare. We’re looking for mission-driven people excited to do transformative work. We have offices in Barcelona, Tel Aviv and New York City, but Aidoc is a remote-first workplace. What we offer: A range of medical, dental and vision benefits Stock options for all full-time employees Flexible time off to enjoy the autonomy to take time off as needed to rest and recharge without vacation accrual limits, while coordinating with your manager and team to ensure business continuity and project goals are met. A 401(k) plan with company match, life insurance, plus long- and short-term disability The opportunity to directly improve medical care and impact patient outcomes Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.

Задачи: — Проектирование и реализация новых решений для подключения к рынкам — Разработка и поддержка высоконагруженных, низколатентных приложений на C++ — Поиск возможностей для снижения задержек и улучшения производительности системы — Повышение надежности, стабильности и масштабируемости ключевой инфраструктуры — Поиск и устранение сложных технических проблем и узких мест в производительности — Взаимодействие с командами для внедрения новой функциональности и улучшений платформы Требования: — Опыт коммерческой разработки на современном C++ не менее 3 лет — Опыт создания или поддержки HFT, высоконагруженных и/или низколатентных систем — Хорошее понимание алгоритмов, структур данных и шаблонов проектирования ПО — Знание основ сетевых технологий, включая REST API и WebSockets — Сильные аналитические и проблемно-ориентированные навыки Желательно: — Знание протокола FIX — Опыт работы с AWS, Kubernetes, Grafana, Kibana или Prometheus — Опыт разработки на Python — Знакомство с Kafka О кандидате: — Проактивность и внимательность к деталям — Умение эффективно решать технические задачи — Быстрое освоение новых технологий и концепций — Умение работать в команде и взаимодействовать с разными отделами — Ответственность и коммуникабельность Условия: — Возможность удаленной работы или релокации в Дубай — Работа в технически сложной среде с прямым влиянием на производительность и развитие торговой платформы

Задачи: — Разработка серверных сервисов на Swift, выступающих посредником между банками и Apple Требования: — Опыт работы с Server-Side Swift, включая Swift Package Manager, создание REST/HTTP API на Hummingbird или аналогичных фреймворках — Управление жизненным циклом сервиса, обработка сигналов — Паттерны асинхронности async/await в Swift — Интеграция с Apache Kafka: продюсеры, консьюмеры, consumer groups, управление оффсетами — Работа с PostgreSQL: connection pooling, транзакции, индексирование — Проектирование схем для высоконагруженных сервисов поиска — Стратегии миграции баз данных — Понимание протоколов Private Information Retrieval (PIR) — Криптографические примитивы: хеширование, подписи, валидация токенов — Реализация Privacy Pass или аналогичной токенизированной аутентификации — Практики безопасной обработки данных — Опыт работы с Kubernetes и cloud-native технологиями: сетевые политики, Ingress, Service Mesh (Istio/Linkerd) — Опыт работы с managed Kubernetes (GKE, EKS, AKS, Yandex Cloud K8s) — Контейнеризация с Docker, multi-stage builds, оптимизация образов — CI/CD пайплайны для Swift-проектов (GitLab CI, GitHub Actions, ArgoCD) — Логирование: структурированные логи, сбор в ELK/Loki — Метрики: Prometheus, Grafana, метрики приложения — Трассировка: OpenTelemetry, Jaeger, Zipkin Условия: — Удалённая работа — Полная занятость Требования к опыту: — 5+ лет backend-разработки — 2+ года опыта с server-side Swift — 1+ год опыта с Kafka и PostgreSQL в продакшене — 1+ год эксплуатации сервисов в Kubernetes — Опыт работы с системами, чувствительными к безопасности и приватности — преимущество Будет преимуществом: — Опыт работы с экосистемой Apple (NetworkExtension, CallKit) — Знакомство с гомоморфным шифрованием — Опыт деплоя Swift на Linux в production — Оптимизация производительности для сервисов поиска — Сертификаты CKA/CKAD (Certified Kubernetes Administrator/Developer)

Location: Remote - United States Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . This role is fully remote. Reddit has a flexible first workforce. The Site Experience SRE team sits at the intersection of infrastructure, product engineering, and user experience - ensuring that every interaction across web, mobile, APIs, feeds, media delivery, and real time systems is fast, reliable, and resilient. We are looking for a Staff Site Reliability Engineer to lead reliability engineering initiatives for critical user facing systems at internet scale. In this role, you will partner closely with product and infrastructure teams to improve availability, latency, scalability, and operational excellence across Reddit’s most business critical experiences. This is a highly technical leadership role for someone who thrives in large-scale distributed systems, enjoys solving complex reliability challenges, and can lead cross-functional projects to deliver concrete business results across the organization. What you’ll do: Lead Reliability Engineering Drive complex, cross-organizational programs to advance reliability, scalability, and performance for user-facing systems. Own execution from design through launch across API, content delivery, feed generation, search, and real-time experiences. Shape the Future of Reliability Define and drive long-term roadmaps for a domain of ownership within the team, turning ambitious reliability goals into strategic investments that build resilience, unlock scale, and enable product innovation. Build Strategic Partnerships Own and grow cross-functional partnerships across product and infrastructure engineering, aligning teams on shared reliability priorities and shaping the investments that keep Reddit resilient as it scales. Eliminate Systemic Risks Identify systemic risks and reliability bottlenecks across services, dependencies, deployments, and infrastructure. Drive structural improvements that address root causes, eliminate recurring failures, and prevent entire classes of incidents. Shape Automation Strategy Define the team’s approach to automation, identifying new opportunities and reusable patterns that make it easier to automate deployment safety, incident response, remediation workflows, and reliability guardrails Influence Engineering Standards Define and champion best practices around reliability engineering, SLIs/SLOs, capacity management, release engineering, and operational maturity across the company. Elevate the Team Develop engineers at every level through technical leadership, mentorship, and shared learning. Strengthen the team’s engineering judgment, reliability expertise, and ability to deliver with confidence. What We’re Looking For 8+ years of experience in Site Reliability Engineering, Infrastructure Engineering, or related roles operating best-in-class large scale distributed systems. Expertise leading complex, cross-organizational engineering programs from design through launch. Experience defining technical roadmaps to prioritize broad strategic reliability investment. Proven ability building cross-functional partnerships to align business priorities and facilitate effective technical collaboration. Expertise using and improving observability systems to expose failure modes, accelerate diagnosis, and answer complex questions about system behavior. Expertise troubleshooting complex issues across system, infrastructure, and networking. Strong software engineering fundamentals, sound operational judgment, and effective collaboration practices across teams. Nice to Have Experience with Kubernetes, containers, cloud infrastructure, and modern deployment platforms. Familiarity with technologies such as Prometheus, Grafana, OpenTelemetry, Envoy, Kafka, ClickHouse, Cassandra, Redis, or similar distributed infrastructure technologies. Experience with CDN optimization, edge reliability, traffic engineering, or global infrastructure. Contributions to open source software or participation in technical communities. Experience leading large scale incident response and operational transformation initiatives. Benefits: Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Group Personal Pension Scheme with Employer match Private Medical and Dental Scheme Income Replacement Programs Bike to Work scheme Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $217,000 — $303,900 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: Georgian office About Lineate Lineate is a US-based international software development company with over two decades of experience. From Intelligent Document Processing(IDP) and Agentic RAG systems to scalable cloud architectures, we turn complex ideas into real, measurable results. We deliver AI-driven custom solutions for FinTech, HealthTech, AdTech, and beyond, empowering businesses to grow smarter, faster, and more efficiently. Our expertise falls into three main categories: Building Custom AI Solutions: Deploying high-impact, AI-enabled technology utilizing IDP, Agentic RAG. Cloud and Data Infrastructure: Optimizing business operations with our data management and cloud computing solutions. Team Augmentation: Providing specialized experts in FinTech, AdTech, and HealthTech to integrate seamlessly and accelerate project timelines. Our goal is not just to build technology, but to build the future operating model for our clients. Role Summary The Infrastructure Engineer is responsible for the reliability, security, and continuous improvement of Lineate and customer infrastructure across cloud and on-prem environments. The role combines hands-on SRE/DevOps work — automation, observability, incident response — with support engineering for production systems. The engineer is expected to operate independently on most tasks, and drive infrastructure and tooling improvements, including the use of AI agents to automate routine operational work Accountable for • Reliability, availability, and performance of Lineate and customer production systems in accordance with agreed SLOs and support SLAs • Design, automation, and continuous improvement of cloud and on-prem infrastructure • Timely and high-quality response to incidents and escalated support requests • Security, compliance, and cost-efficiency of the infrastructure under the team's ownership • Day-to-day operations of the infrastructure owned by the team Main Responsibilities • Participate in a 24/7 shift schedule • Monitor systems and respond to automated alerts in line with Lineate support SLAs Diagnose and resolve system problems • Operate Kubernetes workloads and Databricks resources by following team playbooks and runbooks • Perform routine system administration on Linux and Windows servers • Respond promptly and professionally to customer inquiries via Slack, email, or Zendesk • Document, categorize, and prioritize incoming support requests • Communicate the status of open requests clearly and regularly to customers • Identify and implement automation opportunities, including AI-agent-driven automation of routine operational tasks (ticket triage, runbook execution, log analysis, knowledge-base maintenance) • Drive incident resolution by coordinating triage, implementing mitigation measures, conducting root cause analysis, and leading post-incident reviews • Maintain and improve runbooks, playbooks, FAQs, and internal knowledge bases • Implement and improve observability: metrics, logs, traces, dashboards, alerting, and SLO tracking • Contribute to CI/CD pipelines and basic infrastructure automation • Follow basic information security practices (IAM, secrets handling, least privilege) • Participate in the improvement of support and infrastructure processes Necessary Qualification s: • Minimum 3 years of hands-on Linux system administration experience (required) • Minimum 2 year of hands-on experience with AWS in a production environment (required) • Working familiarity with Kubernetes — able to operate workloads, read logs, and perform standard actions by following playbooks (deep cluster-design expertise not required) • Working familiarity with AWS Databricks — able to run jobs, manage clusters, and troubleshoot using existing playbooks (deep platform expertise not required) • Practical experience using AI agents / LLM-based tooling (e.g., Claude, ChatGPT, MCP-based agents, Cursor, Copilot) to automate operational, scripting, or support tasks • At least 1 year of Windows system administration experience • Practical scripting skills in at least one of Python, Bash, Go (1+ years of practical use) • Ability to maintain existing pipelines in CI/CD tools such as Jenkins, GitHub Actions, GitLab CI, or equivalent • Proficiency with Git and standard version-control workflows • Hands-on experience with Docker and container workflows • Experience managing and maintaining production IT infrastructure • Comfortable working with a broad range of open-source technologies and tools Preferred: • Infrastructure as Code: Terraform (preferred), Ansible, or CloudFormation • Observability stack: Prometheus, Grafana, ELK/Loki, Datadog, CloudWatch, or equivalent—including building dashboards and alerts • Networking fundamentals: TCP/IP, DNS, HTTP(S), TLS, VPN, load balancers, VPC design ,basic firewall and routing • Cloud security: IAM, KMS, secrets management (AWS Secrets Manager, HashiCorp Vault), least-privilege design, audit logging • Database operations: PostgreSQL, MySQL, or Redis — backups, restores, basic tuning, monitoring • Incident management practices: on-call rotations, runbooks, SLI/SLO/SLA, blameless postmortems • Familiarity with data-platform concepts: Spark/PySpark basics, ETL pipelines (in the context of Databricks) • Experience writing and maintaining MCP servers, prompt-based automations, or AI-driven runbooks is a plus Exposure to GCP or Azure in addition to AWS We offer Freedom to Develop - equal opportunity to learn and grow professionally Clear career and professional path, strong performance management system Social Benefits Package Equipment English lesson Gym membership All the advantages of working in an international IT company Flexible vacation time Fun and inclusive in-person and digital events Lineate is proud to be an Equal Opportunity Employer - We do not hire on the basis of race, colour, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by Georgian legislation. All employment is decided based on qualifications, merit, and business ne ed. Learn more about Lineate at our website: www.lineate.