Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE RETAIL TEAM
- Sierra is partnering with a large and growing number of retailers - spanning apparel and beauty, grocery and big-box, home and auto, consumer services, marketplaces, and consumer technology. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice.
- Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line.
- Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone.
WHAT YOU'LL DO
- Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close.
- Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders.
- Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts.
- Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem.
- Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal.
- Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked.
- Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow.
WHAT YOU'LL BRING
- 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts.
- Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
- Proven ability to multi-thread and build trusted relationships across customer C-suites.
- Exceptional verbal and written communication.
- Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions.
EVEN BETTER...
- Familiarity with the AI landscape, key players, and emerging trends.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
УдалённоUS - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU'LL DO
- Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close.
- Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders.
- Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts.
- Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem.
- Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal.
- Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked.
- Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow.
WHAT YOU'LL BRING
- 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts.
- Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
- Proven ability to multi-thread and build trusted relationships across customer C-suites.
- Exceptional verbal and written communication.
- Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions.
EVEN BETTER...
- Familiarity with the AI landscape, key players, and emerging trends.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are looking for a Senior Software Serviceability Engineer to own the software and AI dimension of serviceability for our humanoid robots. Product Services Engineering makes sure the robot is designed to be maintained — and that when it needs service, it can be diagnosed and repaired quickly, safely, and at low skill in the field. You will own that mission for everything software: diagnostics, firmware and bootloader serviceability, and the diagnostic content behind our remote-diagnostics (Digital Shadow) platform.
This is a deeply technical, hands-on role. You will validate the software and AI dimension of every service procedure before it reaches production, build the diagnostic tooling that lets our Remote Services and Repair Centre teams find faults fast, and act as part of the single engineering interface between Services and R&D.
WHAT YOU’LL DO:
- Own Design-for-Serviceability for software: ensure the robot’s software, firmware, and AI stack can be diagnosed, updated, and recovered in the field with minimal skill.
- Collaborate with R&D to build and validate diagnostic scripts, tooling, and self-test routines that localise faults as deep as possible in the BOM.
- Define and own the software diagnostic content in the Digital Shadow platform: remote diagnostics, fleet-pattern detection, and AR-guided execution.
- Validate the software and AI dimension of service, repair, calibration and OTA procedures before production release.
- Own firmware, bootloader, and calibration serviceability, including recovery paths for failed updates.
- Support New Services Introduction (NSI) for software, and act as the single point of entry from Services into R&D for software escalations.
WE’RE LOOKING FOR:
- Strong software engineering for robotics or embedded systems: ROS2, Bash, and Ubuntu/Linux, with bootloader/firmware workflows.
- Proficiency in Python (and ideally C++) for diagnostics, tooling, and automation.
- Hands-on experience diagnosing robots or complex electromechanical systems — you can tell whether a fault is software, firmware, calibration, or hardware.
- Working understanding of sensor and actuator stacks (2D/3D LiDAR, RGB cameras, motors/actuators) from a software and diagnostic perspective.
- A design-for-serviceability mindset — you think about the technician in the field, not just the happy path.
- Disciplined engineering practice and version control (Git).
NICE TO HAVE:
- Experience deploying AI/ML on robots and diagnosing model or behaviour issues in the field.
- Familiarity with remote-diagnostics or fleet-telemetry platforms.
- Experience authoring service documentation or work instructions consumed by non-engineers.
- Exposure to Design-for-Serviceability / DfMA on a hardware product line.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
JOB SUMMARY
As a Support Automation Engineer on the Post Sales Systems team, you will design, build, and maintain the automation and AI systems that power ClickUp's post-sales support organization. You'll be responsible for translating business workflows in Zendesk and related CX platforms into scalable, intelligent automations that reduce manual effort, improve customer experience, and free up our support team to focus on high-value interactions.
This role sits at the intersection of engineering rigor and customer empathy. You'll partner closely with the Support and Success organizations, GTM Systems Leadership, and cross-functional stakeholders to automate away toil, surface insights through AI, and build systems that adapt to how support teams actually work. The kind of person who thrives here moves fast, takes full ownership of what they build, and is genuinely excited about applying AI to real operational problems. This role is a direct contributor to GTMSOE's broader mission of operational excellence across the GTM org.
KEY RESPONSIBILITIES
AI-POWERED AUTOMATION DESIGN & DEVELOPMENT
- Design and build automations in Zendesk that reduce repetitive support work: ticket routing, field population, note summarization, escalation logic, and customer outreach workflows.
- Develop AI-driven workflows using Zendesk AI, custom LLM integrations, and ClickUp Super Agents to automate tasks like ticket summarization, sentiment analysis, knowledge base matching, and response suggestions.
- Architect low-code/no-code automation solutions using Workato, Zapier, and similar integration platforms to connect Zendesk with Salesforce, ClickUp, Maven chatbot, and other tools.
- Own the full lifecycle of an automation: discovery, design, build, testing, deployment, and ongoing optimization based on usage and feedback.
CX SYSTEMS INTEGRATION & DATA FLOW
- Ensure seamless data flow between Zendesk, Salesforce, ClickUp, Chili Piper, Maven AGI chatbot, and other tools in the support tech stack.
- Design integration patterns that keep data clean, up-to-date, and accessible to downstream systems without creating maintenance nightmares.
- Build and maintain reporting dashboards and data pipelines that surface support health, automation impact, and team productivity metrics.
- Partner with the Support org to identify pain points, bottlenecks, and opportunities where AI and automation can deliver measurable value.
AI CAPABILITY EXPANSION
- Experiment with emerging AI/LLM capabilities (agents, RAG, fine-tuning) and determine which are production-ready for support workflows.
- Build reusable AI templates and patterns that other CX Systems team members can leverage, promoting consistency and reducing duplication.
- Collaborate with the broader GTM Systems Engineering team to share learnings and align on AI strategy across post-sales, sales, and finance domains.
- Log AI/automation work in the team's AI Excellence registry to promote transparency and cross-team learning.
RELIABILITY & CONTINUOUS IMPROVEMENT
- Monitor automation health, error rates, and SLAs; proactively identify and resolve issues before they impact support operations.
- Gather feedback from support teams and stakeholders; iterate on existing automations to improve accuracy, reduce false positives, and adapt to evolving business needs.
- Maintain documentation and runbooks so that support and CX teams understand how automations work and when to escalate issues.
- Help simplify and modernize existing architecture in Zendesk and connecting systems to improve long-term maintainability.
CROSS-FUNCTIONAL COLLABORATION
- Work closely with GTM Support teammates and leadership on intake, prioritization, and task execution.
- Partner with the Support and Success organizations and key stakeholders to translate business requirements into technical specifications.
- Contribute to the GTM Systems Engineering operating model: maintain task hygiene and communicate proactively on large initiatives.
QUALIFICATIONS
EXPERIENCE
- 3–5+ years in systems administration, business systems engineering, or customer support platform work.
- Demonstrated experience building automations or integrations that have shipped to production and delivered measurable business value.
- Hands-on experience with CX platforms, particularly Zendesk at an admin level or higher.
- Experience in a high-velocity, collaborative environment where you wear multiple hats and adapt quickly.
- Optional but valued: experience with ClickUp, Maven/chatbots, GTM systems, or support-focused SaaS operations.
SKILLS & COMPETENCIES
Technical
- Zendesk expertise: Hands-on experience with automations, triggers, business rules, and configuration (admin-level proficiency or higher).
- Integration & API work: Comfortable with REST APIs, webhooks, and integration platforms (Retool, Workato, Zapier, or similar low-code tools).
- AI & LLMs: Familiarity with prompt engineering, LLM APIs (OpenAI, Claude, etc.), MCP, and how to safely integrate AI into production workflows. You don't need to be an ML engineer, but you should understand when and how to apply AI to solve real problems.
- Data & scripting: Comfortable working with JSON, SQL, or light scripting (Python, JavaScript) to build data pipelines and transform data between systems.
- Salesforce integration: Understanding of Zendesk-to-Salesforce sync workflows, object relationships, and common integration patterns.
Operational & Mindset
- Ownership: You take full responsibility for the systems you build—reliability, documentation, and continuous improvement included. You don't hand off and walk away.
- Velocity: You move fast, iterate, and ship. You embrace "done is better than perfect" when appropriate, but never at the expense of reliability or customer trust.
- AI & Automation mindset: You're excited about LLMs and AI agents, not intimidated. You experiment, learn quickly, and know when to apply new tools and when to stick with what works.
- Collaboration: You're a skilled communicator who can translate between technical and non-technical stakeholders. You ask clarifying questions, challenge assumptions respectfully, and build trust with the teams you support.
- Growth: You're customer-centric and measure success not just by automation coverage, but by the real impact on support efficiency and quality.
WHAT YOU'LL WORK WITH
- Zendesk: Primary CX platform—automations, triggers, custom fields, custom apps, and reporting.
- ClickUp Super Agents: AI-powered automation and task orchestration within the ClickUp ecosystem.
- Salesforce: Zendesk-to-Salesforce integration, data sync, field mapping, and cross-system workflows.
- Integration stack: Workato, Zapier, and possibly Retool for custom apps and workflow orchestration.
- Maven chatbot & AI tools: In-app support, ticket automation, and AI-driven customer interactions.
- Data & reporting: ClickUp, Salesforce dashboards, and custom data pipelines for support metrics and insights.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are looking for a Senior In-House Repair Technician the deepest hands-on repair capability in our Services Repair Centre. You will perform complex repair, rework, and full overhaul/restore on parts, sub-systems, and full robots, and deliver approved upgrades to existing units. You will also be our forensic-analysis specialist, determining root cause and supporting warranty decisions in both directions.
This is a senior, hands-on role. You will act as a “flying doctor” at customer sites for the most difficult interventions, help author the work instructions the rest of the team follows, and mentor Associate and Advanced technicians.
WHAT YOU’LL DO:
- Perform complex repair, rework, and full overhaul/restore on parts (SRUs), sub-systems, and full robots.
- Deliver approved upgrades to existing robots and parts.
- Lead physical troubleshooting and forensic analysis when Remote Services cannot localise a fault, determining root cause and supporting warranty determination (supplier claims, proof a fault was not caused by Humanoid…).
- Act as a flying doctor at customer sites for the most difficult on-site interventions.
- Partner with Product Services Engineering and the Training team to author clear, low-skill work instructions.
- Mentor Associate and Advanced technicians and contribute to the skills matrix and the unified career path across In-House, Remote, and Field roles.
- Own refurbishment throughput and quality for the most complex part families, and certify work to specification.
WE’RE LOOKING FOR:
- Mechanical/electrical technician training plus ~5+ years of hands-on repair experience, with deep specialisation.
- Proven ability to overhaul and restore complex electromechanical systems and full robots to specification.
- Strong forensic troubleshooting skills — you find root cause and can defend a warranty determination with evidence.
- Ability to author work instructions and mentor other technicians.
- Rigorous quality, certification, 5S and health-and-safety discipline.
- Willingness to travel for on-site interventions.
NICE TO HAVE:
- Experience with humanoid, legged, or advanced robotics hardware.
- Familiarity with calibration, metrology, and test/certification requirements for precision mechatronics.
- Exposure to failure-analysis methods and supplier-quality / warranty processes.
- Experience setting up or scaling a repair or refurbishment operation.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ days off, including 23 days annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Location: Remote - United Kingdom
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next
Security Engineer, Incident Response
About the job
The Security Incident Response Team (SIRT) is looking for a Security Engineer who is passionate about solving Twilio’s mission of security and reliability by working across the organization to lead the technical response to security events and incidents across Twilio’s global infrastructure, services and applications by effectively conducting triage, containment, remediation and driving post-incident betterments. You will work within a team that partners with R&D Engineering and R&D Business teams to develop scalable processes and technical solutions.
You will be a valued member of a team of deeply technical Security Engineers to focus on creating bespoke and standard Security response processes, enhancing our capabilities for threat mitigation and incident response, and then automating as much as you possibly can (and more)! You will help us to grow our global, scaled team and program.
Responsibilities
In this role, you’ll:
Lead and support the response to all security events and incidents across Twilio’s complex global infrastructure, services and applications.
Be responsible for documentation of incidents and projects you work on and craft best practices as runbooks and standard operating procedures to share knowledge across teams.
Work cross-collaboratively to understand and help solve challenges related to a broad spectrum of threat actors and activity.
Work to improve Twilio’s security and reliability posture by driving identified betterments from security events and incidents.
Rapidly acquire new technical skills and knowledge in a fast-paced, highly disruptive industry environment.
Own the security incident lifecycle, respond to incidents and participate in on-call rotation and participate in RCAs for security incidents.
Build, cultivate, and maintain positive relationships with internal customers to identify and facilitate solutions to increase the impact of the team’s work.
Provide mentorship, support, and care for the team in a way that enables long-term career development, happiness, and success at scale.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Proven experience: 3+ years of security incident response in a production-cloud environment
Subject-matter expert on security issues and technologies
Ability to utilize AI for comprehensive, complex security incident response activities delivering high fidelity detections
Advanced knowledge of service-oriented architectures, as well as experience with security tools and technologies fit for a cloud environment
Experience working across a technology stack on difficult security challenges and initiatives
Experience with SIEM platforms and the ability to extend their functionality
Experience with SOAR tools and automating manual security processes
Experience in either AWS, GCP, or other large cloud platform
Excellent written and verbal communication skills
Ability to influence and build effective working relationships with every level of the organization.
Desired:
AI Model Security & Posture Management: Support Implementation of controls and safeguards to prevent AI vulnerabilities, such as prompt injections, model evasion, and data poisoning
AI-Driven Threat Response: Utilize GenAI and LLM-based security use cases to rapidly interpret alerts, reduce false positives, and contextualize threat data
Artifact & Evidence Triage: Collects intrusion artifacts and forensically sound images to analyze malware, trojans, and source code.
Threat Intelligence Integration: Monitors external vendor data and threat intelligence to analyze trends and proactively defend against emerging risks.
Location
This role will be remote, and based in Ireland or U.K.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Marlton, NJ
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Job Summary
Ennoble Care is seeking a
Full-time, Patient Onboarding Associate
to join our team at the Marlton, New Jersey office. This position is dedicated to ensuring every new patient has a positive, seamless introduction to Ennoble Care services. The Patient Onboarding will serve as the first point of contact after enrollment, making welcome calls, explaining our services, and scheduling initial appointments with our providers. In this role, you will play a critical part in building strong patient relationships and setting the stage for quality, coordinated care.
Key Responsibilities
Place timely welcome calls to all newly enrolled patients to introduce Ennoble Care and explain available services.
Schedule new patient appointments and ensure accurate entry of patient demographics, insurance, and visit details into the electronic medical record (EMR).
Provide patients and caregivers with clear information about what to expect during their first visit and address any initial questions.
Confirm appointment details with providers and coordinate with internal teams to ensure smooth onboarding.
Document all patient interactions, scheduling details, and follow-up needs accurately and promptly.
Identify and escalate urgent patient needs to clinical or operational staff as appropriate.
Collaborate with intake, scheduling, and clinical teams to resolve onboarding or scheduling issues.
Maintain a patient-centered approach by delivering compassionate, empathetic, and clear communication during every interaction.
Support departmental goals by contributing positively as a team member and assisting with related scheduling tasks when needed.
Qualifications
Strong verbal communication and customer service skills, with comfort handling a high volume of patient calls.
Compassionate, empathetic, and able to build trust quickly with new patients and families.
Highly organized with the ability to multitask, prioritize, and manage patient onboarding efficiently.
Proficiency in using computers, including Microsoft Outlook, Microsoft Office programs, and EMR systems (preferred).
Ability to work effectively in a fast-paced environment while maintaining accuracy and attention to detail.
Must successfully pass a background check and drug screen.
Preferred:
Previous experience in patient onboarding, scheduling, call center, or healthcare administration. Knowledge of healthcare terminology and insurance basics is helpful.
Starting Pay Rate: $20.00/hr + bonus potential
PLEASE NOTE: THIS IS A FULL-TIME, IN-OFFICE POSITION.
#black
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Application Security team secures the systems that build, serve, and increasingly
are
Claude — and as Anthropic's footprint grows, that mandate now extends to companies and codebases we bring in from outside. This role establishes that function.
You'll own security due diligence and secure integration for Anthropic's acquisitions — assessing a target's security posture pre-close, writing the security risk readout for leadership, and after close, bringing acquired systems up to Anthropic's bar. Security has been part of every deal to date, but this is the first dedicated role for it: you'll formalize the playbook, the risk model, and the tooling, and make them repeatable.
This is an AppSec role first. You'll be an active member of the Application Security team — same rituals, same on-run rotation, same tooling, working alongside engineers securing Anthropic's own agentic product surfaces. The expectation is the same too: we use Claude as our primary tool, and you're expected to automate the repeatable parts of diligence and integration as you go, so each acquisition is easier than the last. When deal flow is quiet, you'll pick up core AppSec project work; when it's active, M&A is your priority.
We're upfront that the center of gravity here is M&A rather than core product security. It's burstier, more assessment-heavy, and operates on confidential, time-sensitive work. If you like parachuting into an unfamiliar codebase under time pressure and turning it into a clear risk picture for leadership, this is that job.
Key responsibilities
Lead pre-close security due diligence on prospective acquisitions — coordinate external penetration testing, threat-model the target's architecture, assess security controls, and deliver the security risk readout for leadership ahead of close and integration planning
Drive post-close security integration — stand up static and dynamic analysis coverage on acquired codebases, track high- and critical-severity remediation to closure, fold acquired assets into bug bounty scope, and onboard repositories to Anthropic's automated vulnerability remediation and reporting systems
Coordinate adjacent security engineering teams (supply chain, cloud, corporate security, detection & response) on their portions of each integration
Work across a wide set of stakeholders on every deal — corporate development, legal, security leadership, and the engineering teams inheriting acquired systems internally; engineering and security counterparts at the target company externally — translating between them and keeping the security workstream legible to all of them
Formalize and scale Anthropic's M&A security playbook — risk-scoring model, diligence runbook, integration checklist — and turn as much of it as possible into Claude-powered tooling rather than manual process
Share the team's operational on-run rotation (bug bounty escalations, launch consults, incident response), swapping out during periods of active deal work
Contribute to core AppSec projects between deals — secure design reviews, threat modeling for agentic systems, and the team's security automation roadmap
Minimum qualifications
Hands-on application and infrastructure security experience, including cloud and containerized environments
Demonstrated ability to rapidly assess an unfamiliar codebase or architecture and produce a clear, prioritized risk assessment for a non-security audience
Production-quality coding ability in at least one of Python, Go, Rust, or TypeScript
Practical threat-modeling and vulnerability-identification skills — you've found and reasoned about real bugs in real systems
Comfort operating with high autonomy, ambiguity, and tightly-held confidential context
Clear written and verbal communication across varied audiences — executives, legal and corporate development partners, and engineering counterparts at an acquired company
Preferred qualifications
7+ years in application security, security consulting, or security architecture
Prior M&A security due diligence, third-party security assessment, or technical due diligence experience
Experience standing up or scaling SAST/DAST, bug bounty, or vulnerability management coverage across multiple codebases
Track record of building security automation or tooling rather than relying solely on manual review
Familiarity with using LLMs as a core part of your security workflow
Experience securing agentic, code-execution, or LLM-integrated systems
Representative projects
Point Anthropic's internal LLM-driven code analysis and AI-assisted scanning at an acquired repository nobody here has seen, and turn the output into a prioritized remediation plan in days rather than weeks
Design the risk-scoring framework Anthropic uses to compare security posture across acquisitions of different shapes and sizes
Build the automation that onboards an acquired codebase to Anthropic's vulnerability dashboard, dependency auto-patching, and bounty scope without a human running a checklist
Write the security risk memo for a live deal and present it to corporate development and security leadership
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote (Peru)
At Livefront, we help companies design and build world-class digital products that command attention and inspire joy. We’ve helped household names like CVS, Samsung, General Mills, and Optum create experiences that have reached millions of people, and startups like HomeSpotter and Credly build entirely new businesses that challenge their industries’ status quo.
We're looking for an outstanding Senior Databricks Data Engineer to join our growing data practice — someone who builds the data and AI foundations that digital products and intelligent experiences run on. This is a senior-level position with the opportunity to work remotely in
Peru.
Who you are
You are a Databricks-focused Data Engineer who understands that great data platforms are only as valuable as the products, AI workflows, and experiences they enable. You bring deep, production-grade expertise across the Databricks platform and know how to connect platform capabilities to real business outcomes.
You thrive in ambiguity and can quickly assess a client's data landscape to recommend and implement the right solutions. You understand that in consulting, your Databricks depth is most valuable when it connects platform capabilities to the products and experiences clients actually use — and you're as comfortable in a product design conversation as you are building a DLT pipeline.
You excel at translating complex data challenges into clear technical requirements and can confidently navigate conversations with everyone from data scientists to executives. Your engineering principles are mature and grounded in real-world experience across various industries and scales.
You have an interest in and a curiosity about data platforms and the latest advances in data technology.
What you will be doing
Design and build production data pipelines using Lakeflow Declarative Pipelines, Autoloader, and Structured Streaming, with end-to-end ownership of ingestion, transformation, data quality expectations, and CI/CD deployment via Declarative Automation Bundles.
Architect and implement Lakehouse solutions on Databricks — medallion architecture, Delta Lake, Unity Catalog — tailored to the client's analytics, AI, and application needs.
Build and maintain Databricks transformation layers — DLT pipelines, PySpark notebooks, and dbt — with data quality constraints and SLAs baked in.
Design and maintain the data and AI foundations — Unity Catalog, Feature Store, MLflow, and Model Serving — that power production ML, agent workflows, and AI-enabled digital products.
Collaborate with product and backend engineers to design data models, APIs, and application data contracts — ensuring the platform serves the product, not just the warehouse.
Consult with clients to understand their data challenges, develop data strategies, and implement sustainable solutions.
Adapt your approach based on project needs — sometimes leading data architecture discussions with clients, other times supporting internal teams with specialized data expertise.
Work within multi-cloud environments — primarily AWS and Azure — anchoring data platform recommendations around Databricks where it fits the client's architecture and goals.
Champion data governance through Unity Catalog — access control, lineage, data quality policies, and compliance — as a first-class part of every engagement, not an afterthought.
Design data-to-application architectures — including Lakebase-backed services and Databricks Apps — that connect governed data to AI workflows, digital products, and user-facing experiences.
Help build Livefront's Databricks practice — contributing to accelerators, internal enablement, certification goals, and Databricks partner go-to-market materials alongside delivery work.
Why you should apply
You want to work with passionate and talented people who are always looking for ways to make things better.
You desire a work environment where respect, mutual trust, and egoless collaboration are paramount.
You want colleagues who take their work seriously but not themselves, and who know how to let loose and have a good time.
You like being part of a team with a reputation for excellence that gives back to the community by educating, mentoring, and sponsoring.
You want to work on products and accounts that have outsized impact and reach.
You believe in sweating the details, giving a damn about quality, and taking pride in going the extra mile.
You want to help build a data practice specialization from the ground up — shaping how we go to market with Databricks, what we build as accelerators, and what it means to do this kind of work at a digital product company.
What you bring to the table
5-8+ years of data engineering experience with at least 4 years in production Databricks environments, preferably in a consulting or client delivery context.
Solid working knowledge of AWS and Azure cloud services relevant to Databricks deployments — storage, networking, IAM, and compute — with GCP familiarity a plus.
Deep, production-grade Databricks expertise: Lakeflow Declarative Pipelines, Autoloader, Structured Streaming, Lakeflow Jobs, Unity Catalog (including fine-grained access control and lineage) — demonstrated through shipped production workloads, not prototypes.
Proven experience designing Lakehouse architectures — medallion patterns, Delta Lake table design, partitioning, Z-ordering, and query optimization — at production scale.
Hands-on experience with data pipeline testing, observability, and CI/CD for data — including unit testing, data quality frameworks, and version-controlled deployments via Git and Declarative Automation Bundles.
Strong proficiency in SQL and Python, with the ability to write clean, performant, and maintainable code.
Understanding of data modeling, schema design, and query optimization.
Excellent communication skills with the ability to explain complex data concepts to both technical and non-technical stakeholders.
Strong problem-solving skills with the ability to navigate ambiguous requirements and deliver pragmatic solutions.
Above-average discipline and personal organization skills.
Obvious comfort with critique and peer review in the context of an iterative development process.
A demonstrated hunger for personal and professional growth.
A self-evident love and care for the craft of data engineering.
Bonus points if you…
Have worked with real-time streaming technologies (Kafka, Kinesis, etc.).
Have hands-on experience with alternative cloud data platforms — useful context for migrations and competitive assessments, though Databricks is our primary platform focus.
Have experience in healthcare or fintech domains.
Have hands-on experience with MLOps or LLMOps on Databricks — MLflow experiment tracking, model registry, Model Serving endpoints, or Vector Search for RAG pipelines.
Have experience with Java, Go, or Scala.
Have strong illustration skills for technical diagramming and data architecture documentation.
Speak, write, and/or educate publicly about data engineering topics.
Have contributed to open-source data projects.
Hold or are actively pursuing a Databricks certification (Data Engineer Associate or Professional, or Apache Spark Developer) — we treat these as meaningful signals of platform depth, and they directly support our Databricks partner growth goals.
Have experience with Databricks Apps, or Lakebase — early familiarity with where the Databricks platform is heading is a strong differentiator.
What to expect
When applying, please include a short note about yourself, a summary of your work experience, and a link to any public profiles you actively maintain (e.g., GitHub, LinkedIn, etc).
Our hiring process moves quickly and consists of several stages for candidates who capture our attention with their initial submission, sometimes including but not limited to a short preliminary phone interview, a series of video interviews, and a short take-home exercise, which you'll have up to a week to complete.
Additional information
We go out of our way to evaluate all employees and job applicants equally based on merit, competence, and qualifications. We encourage candidates from all backgrounds to apply and consider all qualified applicants. Don't worry, every application will be reviewed by a human.
Location: Americas Remote
Hi, I'm Manu, Engineering Manager at
Customer.io
. We're looking for experienced backend engineers who want to build and own the infrastructure that powers one of the most data-intensive platforms in marketing automation — systems that process millions of events per second, orchestrate complex workflows at scale, and keep everything running reliably for thousands of customers worldwide.
You'll work on the Platform team, tackling hard distributed systems problems: designing for fault tolerance, scaling services under real production pressure, and building the foundational layers that every other team at
Customer.io
depends on. This isn't just maintenance work — you'll shape the architecture of systems that need to be both highly available and constantly evolving.
If you're someone who gets energized by the intersection of scale, reliability, and developer experience — and wants ownership over infrastructure that truly matters — we'd love to talk.
What you'll bring:
Deep experience with distributed systems and large-scale backend architecture
Strong instincts around reliability, observability, and fault tolerance
Comfort reasoning about performance, capacity, and trade-offs at scale
Experience with event-driven systems, message queues, or data pipelines is a plus
A collaborative mindset — you raise the team around you
About
Customer.io
Over 9,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive.
We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence.
What We Value
Ownership
You drive technical direction across systems and teams. You move with urgency, build with empathy, and think long-term. You’ve led large-scale infrastructure initiatives and know what it takes to get them over the line.
Engineers with customer focus
You think about how infrastructure unlocks customer value. You care about developer experience, system design, and how your work shapes the customer experience.
A healthy disregard for “the way things are done”
You bring rigor and creativity. Best practices matter, but never more than forward motion.
What You’ll Do
Design and evolve distributed systems in Go to handle billions of daily events and messages and store and index petabytes of data
Lead architectural decisions around performance, reliability, and real-time event processing
Improve service-to-service communication through better APIs, messaging systems, and event-driven patterns
Work across teams to uncover bottlenecks and system issues, and lead initiatives to resolve them for a smoother customer experience
Tackle high-throughput challenges across data pipelines, queues, and scheduling infrastructure
Able to debug production systems at scale using effective instrumentation, and resolve issues quickly and confidently
Participate in an on-call rotation as required, supporting the reliability of the systems you build
Share knowledge and raise the bar through sharing your progress publicly with short videos, thoughtful writing, and mentorship
Leverage AI tools to prototype, move faster, and make better decisions
What we're looking for
Significant experience (typically 10+ years) building scalable, distributed systems in Go (or similar statically typed languages)
Deep experience with databases - relational (MySQL, Postgres) and non-relational (DynamoDB, BigTable) - and how to make them fast
Comfort working in cloud-native environments (AWS, GCP)
Familiarity with APIs, observability, and operating production systems
A bias for action over perfection, and pride in owning technical decisions
Compensation & Benefits
We believe in transparency. Starting salary for this role is $150,000 - $200,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Application - We review everyone with care. Tell us why you're interested.
Recruiter Call (30 mins) - Let’s chat about what you’re looking for and how we work.
Hiring Manager Interview (60 mins) - Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise.
System Design Interview (60 mins) - A collaborative system design conversation focused on scaling challenges.
Coding Interview (60 mins) - Pair with one of our engineers for an agentic live coding interview.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read and want to build software that makes communication better for everyone—apply now.
Location: Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA
About the role
The Infrastructure Engineering organization comprises three sub-teams:
Core Infrastructure
(which manages the infrastructure systems that power Chime, including AWS, Networking, Kubernetes, Terraform, and Observability),
Infra Platform
, and
Data Infra
(which provides infrastructure support for the Data Engineering organization).
This role is on the
Core Infrastructure team
, where we manage the Infrastructure components that power Chime and make sure our members are able to use Chime products reliably. This includes our Cloud operations, Observability layer and Compute layer.
In this role, you can expect to
Automate everything, including scaling, monitoring, and operations.
Build tools to enable self-service both within the team and across all of Chime engineering. Tooling is written in Ruby on Rails and Go Lang.
Design, build, and support Chime's cloud infrastructure using automation and infrastructure-as-code.
Adapt new technologies to make Chime run as efficiently and reliably as possible.
Partner with product development engineers to build services according to modern design patterns; for example, the 12 Factor App methodology.
Develop strong relationships with engineers, managers, and other colleagues based on trust, empathy, and technical expertise.
Be a constant advocate and adopter of AI tools and evangelize agentic AI workflows in a way that is safe and reliable.
To thrive in this role, you have
More than 2 years of cloud and Infrastructure experience
Strong development experience in Ruby on Rails and Go Lang.
Previous professional experience in a DevOps/SRE/ProdEng role supporting customer-facing web services.
Previous success in enabling effective partnerships and strong communication with other engineers and teams.
Experience managing Kubernetes clusters cloud hosted or self hosted.
Experience building and managing highly-available public cloud infrastructure and services, with an emphasis on stability, scalability, and security.
Experience using configuration management and infrastructure-as-code tools, including maintaining Terraform modules.
Experience supporting relational or no-SQL databases, message buses, caching services, and other common service components.
Familiarity with common monitoring, logging, and observability platforms.
A positive attitude, a collaborative mindset, and a focus on the customer.
Experience with some of this tech - AWS services, Kubernetes, ArgoCD, Datadog, Terraform
#LI-WW1 #LI-Remote
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$133,000
—
$184,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Mexico
Company Background
Our client is a global technology company transforming the way brands and agencies make marketing decisions. Its platform enables marketers to plan and activate cross-channel, programmatic media campaigns using real-time research, proprietary audience data, advanced analytics, and more than 150 integrated partners including Facebook, Instagram, Pinterest, Snapchat, and Twitter. The company operates across North America, Europe, the Middle East, Asia, and Australia.
Project Description
The role is focused on developing and modernizing real-time DSP serving services that process bid requests, deliver ads, integrate with third-party platforms, and record measurement events used for reporting and billing. The team works on high-throughput, low-latency systems processing millions of requests per second, with a strong focus on availability, data correctness, performance tuning, and scaling the platform for future growth. Current initiatives include splitting a monolith into microservices, improving deployment automation, and moving measurement pipelines from batch processing to real-time streaming with Kafka.
Technologies
Java
Kafka / Kinesis
Redis
S3
Tomcat
Docker, K8S
Git, CI/CD
What You'll Do
Develop critical high-performance, large-scale services for DSP programmatic integrations and platform products;
Work closely with the Product team to understand business needs and translate product requirements into technical solutions;
Write clean, efficient, and production-ready code with a strong focus on high throughput and low latency;
Design, develop, test, and improve new and existing platform features;
Contribute to building large-scale distributed systems processing billions of transactions per day under strict SLAs;
Improve test coverage, monitoring coverage, automation, and overall system observability;
Follow Agile methodologies and work in a fast-paced engineering environment with quick delivery cycles;
Job Requirements
5+ years of commercial experience in Java backend development, with a focus on scalable backend systems;
Strong knowledge of the JVM ecosystem, including garbage collection, profiling, and performance tuning;
Experience with distributed REST APIs, fault tolerance, scalability, consistency, and resilience;
Hands-on experience with low-latency and high-throughput services;
Experience with real-time streaming pipelines using Kafka, Kinesis, or similar technologies;
Strong knowledge of data structures and algorithms;
Experience with web/application servers such as Tomcat;
Solid understanding of networking and load balancing concepts;
Production experience with Docker and Kubernetes;
Experience with Git and CI/CD pipelines, such as GitLab CI/CD or similar tools;
Interest in applying modern technologies and AI-assisted development tools;
Readiness to participate in PagerDuty rotation (1 week per quarter);
Strong verbal and written communication skills, including the ability to explain complex technical trade-offs to both technical and non-technical stakeholders;
English: B2 or higher;
Nice To Have
Prior experience in the AdTech industry;
Familiarity with Python or Scala;
What Do We Offer
The global benefits package includes:
Technical and non-technical training for professional and personal growth;
Internal conferences and meetups to learn from industry experts;
Support and mentorship from an experienced employee to help you professional grow and development;
Health insurance;
Sports activities to promote a healthy lifestyle;
Flexible work options, including remote and hybrid opportunities;
Referral program for bringing in new talent;
Work anniversary program and additional vacation days.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
We are seeking a highly motivated Software Engineer II with strong experience in test automation to contribute to Developer Productivity, with a focus on Test Platform Engineering. The Test Infra team empowers developers to efficiently write, run, analyze, and maintain automated tests. The team’s goals include expanding testing capabilities; building and maintaining testing frameworks; optimizing test orchestration; improving post-run reporting; ensuring the performance and reliability of CI pipelines; introducing AI-driven solutions to enhance developer productivity; and promoting best practices for test automation across the organization.
As a Software Engineer II in Test Platform Engineering, you will play a key role in building and evolving the core testing infrastructure that supports engineering productivity across the organization. Your work will have a direct impact on how hundreds of engineers develop, validate, and deliver high-quality software. You will focus on designing and maintaining scalable, reliable, and developer-friendly frontend and backend test automation solutions, as well as CI pipelines, enabling teams to deliver changes with confidence and receive fast, actionable feedback. You will collaborate closely with the Engineering Manager and the team in Europe to continuously improve quality.
Affirm is growing fast and we want you to enable us to scale our products to 10x and beyond through building world-class systems that enable Affirm in its mission to provide honest financial products that improve lives.
What You'll Do:
Own, improve, and maintain integration and E2E test automation frameworks, along with their associated CI pipelines.
Design and implement technical solutions to optimize test execution time and enhance test stability.
Write technical specifications and ADRs, contribute to technical solution design, and collaborate with engineers across the company.
Support engineering teams by assisting with triage requests and sharing best practices for quality assurance and test automation.
Contribute to the evolution of the company’s overall test strategy.
With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work.
This role includes participation in an on-call rotation
What We Look For:
An East Coast location to enable smoother collaboration with European colleagues.
3+ years of experience in test automation.
Proficient in both TypeScript and Python.
Hands-on experience with Playwright and Pytest.
Experience in building and optimizing CI pipelines.
Experience with Docker and AWS.
Strong background in quality assurance, test design, and in-depth knowledge of testing techniques and methodologies.
Excellent communication and collaboration skills, both verbal and written, with proficiency in asynchronous communication methods such as tech specs, RFCs, wikis, and project plans.
Experience in building or enhancing test automation frameworks and infrastructure is highly desirable.
Mobile, infrastructure and performance test automation experience will be considered a significant advantage.
Eager to grow and continuously learn new skills.
You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code.
Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders
Pay Grade - L
Equity Grade - 5
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $133,000 - $183,000
Location - Remote Canada
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
#Li-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
We are seeking a highly motivated Software Engineer II with strong experience in test automation to contribute to Developer Productivity, with a focus on Test Platform Engineering. The Test Infra team empowers developers to efficiently write, run, analyze, and maintain automated tests. The team’s goals include expanding testing capabilities; building and maintaining testing frameworks; optimizing test orchestration; improving post-run reporting; ensuring the performance and reliability of CI pipelines; introducing AI-driven solutions to enhance developer productivity; and promoting best practices for test automation across the organization.
As a Software Engineer II in Test Platform Engineering, you will play a key role in building and evolving the core testing infrastructure that supports engineering productivity across the organization. Your work will have a direct impact on how hundreds of engineers develop, validate, and deliver high-quality software. You will focus on designing and maintaining scalable, reliable, and developer-friendly frontend and backend test automation solutions, as well as CI pipelines, enabling teams to deliver changes with confidence and receive fast, actionable feedback. You will collaborate closely with the Engineering Manager and the team in Europe to continuously improve quality.
Affirm is growing fast and we want you to enable us to scale our products to 10x and beyond through building world-class systems that enable Affirm in its mission to provide honest financial products that improve lives.
What You'll Do:
Own, improve, and maintain integration and E2E test automation frameworks, along with their associated CI pipelines.
Design and implement technical solutions to optimize test execution time and enhance test stability.
Write technical specifications and ADRs, contribute to technical solution design, and collaborate with engineers across the company.
Support engineering teams by assisting with triage requests and sharing best practices for quality assurance and test automation.
Contribute to the evolution of the company’s overall test strategy.
With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work.
This role includes participation in an on-call rotation
What We Look For:
An East Coast location to enable smoother collaboration with European colleagues.
3+ years of experience in test automation.
Proficient in both TypeScript and Python.
Hands-on experience with Playwright and Pytest.
Experience in building and optimizing CI pipelines.
Experience with Docker and AWS.
Strong background in quality assurance, test design, and in-depth knowledge of testing techniques and methodologies.
Excellent communication and collaboration skills, both verbal and written, with proficiency in asynchronous communication methods such as tech specs, RFCs, wikis, and project plans.
Experience in building or enhancing test automation frameworks and infrastructure is highly desirable.
Mobile, infrastructure and performance test automation experience will be considered a significant advantage.
Eager to grow and continuously learn new skills.
You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code.
Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders
This position requires either equivalent practical experience or a Bachelor’s degree in a related field.
Base Pay Grade - L
Equity Grade - 6
Employees new to Affirm
typically come in at the start of the pay range
. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year:
165,000
-
225,000
USA base pay range (all other U.S. states) per year:
146,000
-
206,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ROLE SUMMARY
We are seeking passionate and skilled Frontend Engineers to join our growing team. In this role, you will have the unique opportunity to work on our complete range of products, contributing to its development and enhancement. Your work will directly impact the user experience, making it more engaging, efficient, and intuitive.
WHAT YOU WILL DO
- Full Stack Development: Design, develop, and maintain scalable and robust features, ensuring seamless integration between front-end and back-end systems using a modern stack.
- User-Centric Design: Prioritize user experience and ensure that our products meet the needs and expectations of our user base.
- Code Quality: Write clean, maintainable, and well-documented code, and participate in code reviews to uphold our high standards of quality.
- Collaboration: Work closely with cross-functional teams, including product managers, designers, and other engineers, to deliver high-quality software solutions.
- Problem-Solving: Tackle complex technical challenges and develop elegant, efficient solutions that improve performance and reliability.
- Innovation: Stay up-to-date with the latest technologies and trends in AI and software development, and apply them to enhance our products.
ABOUT YOU
- Proficient in TypeScript and NodeJS with a preference for experience in B2C contexts.
- Experience in a Front-end framework like React, NextJS, Remix, VueJS
- Knowledge of web libraries like Tanstack React Query, tRPC, Framer Motion, …
- Comfortable shipping products end-to-end
- Strong problem-solving abilities and attention to detail
- Excellent communication
- Low Ego and team spirit mindset
- Autonomous and self-starter
Now it would be ideal if you have experience with
- AI Products, particularly with LLMs
- Python
- Distributed Systems
- Monitoring/Alerting
- UX development (Figma)
Hiring Process
- Introduction call - 45 min
- Technical Rounds
- Live-coding Interview (TypeScript) - 45 min
- System Design Interview - 45 min
- Tech Culture interview - 30 min
- Culture-fit discussion - 30 min
- References
Location & Office Policy
This role is based in one of our European offices (Paris, France). We will only consider candidates who either reside or are open to relocating there. We strongly believe in the value of in-person collaboration and we encourage going to the office as much as we can (at least 3 days per week) to create bonds and smooth communication. Our remote policy aims to provide flexibility, improve work-life balance and increase productivity.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: USA (Remote); Argentina (Remote); Mexico (Remote); Taiwan (Remote); India (Remote); Indonesia (Remote)
Workplace: Remote
ABOUT LILT
LILT is building AI for a multilingual world — helping enterprises connect with their customers in any language. Our multimodal AI platform pairs with a global network of expert linguists and AI data specialists to deliver accuracy at scale, powering translation, model evaluation, and human-in-the-loop AI data programs for many of the world’s largest brands.
ABOUT THE ROLE
The Talent & Community team is the engine behind LILT’s global network of expert linguists and AI data specialists. As Talent Manager, you’ll own the full expert lifecycle — sourcing, vetting, testing, onboarding, and database management — ensuring LILT always has the right expert talent, in the right languages and disciplines, ready to support enterprise-scale multilingual and multimodal AI programs.
This is a generalist role at the center of how we build and grow our expert talent pool. You’ll run internal and external sourcing campaigns, design and administer testing that keeps our quality bar high, and make sure every new expert is onboarded smoothly and reflected accurately in our systems. Reporting to the Director, Talent & Community, you’ll work closely with Production, Quality, and Revenue stakeholders across the business.
WHAT YOU'LL DO
- Own internal and external sourcing campaigns to build and maintain a healthy pipeline of expert linguists and AI data specialists across languages and disciplines.
- Design, administer, and score vetting and testing assessments that evaluate candidate quality and fit before onboarding.
- Manage end-to-end onboarding for new experts, ensuring materials and processes deliver a smooth, professional experience and desired outcomes.
- Maintain accurate, up-to-date records in the expert database to support fast, reliable assignment decisions.
- Liaise with Production and Revenue stakeholders to align sourcing plans with account and project requirements.
- Analyze pipeline and database data to identify sourcing gaps across accounts and disciplines, and use it to inform recruitment plans.
- Partner with team members to ensure a smooth, timely candidate experience from application through onboarding.
- Look for opportunities to streamline and improve sourcing, vetting, and onboarding processes, and provide ongoing training and support to junior team members.
WHAT YOU'LL BRING
- Experience in Applied AI (e.g., AI data sourcing, model evaluation, human-in-the-loop programs) and/or localization vendor management — recruiting, vetting, and onboarding linguists or other language professionals.
- A track record running large-scale multilingual projects across multimodal disciplines (text, audio, image, and video).
- Solid organizational skills, meticulous attention to detail, and the ability to prioritize competing demands under deadline pressure.
- Professional-level English; additional languages are a plus.
- Bachelor’s degree required.
NICE TO HAVE
- 2+ years in a recruiting, sourcing, vendor management, or talent acquisition role, ideally within localization, language services, or AI data.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Barcelona, Spain
Appodeal
is a dynamic US-based product company with a truly global presence.
We have offices in
Warsaw, Barcelona and Parkland (FL),
along with remote team members located around the world.
Our company thrives on diversity, collaboration, and innovation, making us a leader in the mobile app monetization space.
Why Appodeal?
At Appodeal, we’re more than just a company—we’re a team united by a common mission:
Help people discover and grow their talents through products that enable successful mobile app businesses!
We take pride in our cutting-edge product and our internationally dispersed team of talented professionals.
Here’s what we value, and what we hope you do too:
Seek the Truth and Say It with Care:
We find the truth together, and nobody owns it, the CEO included. Stories, perspectives and beliefs can be personal. Facts can’t.
Leverage Data to Build Product:
Our decisions start from data. We build systems rather than one-off tasks, use AI agents in our daily work and automate whatever is manual. When numbers don’t match, we fix them.
We Work Together to Serve Others:
No closed doors between teams. We share what we learn and win as one company first.
Insist on Higher Standards:
We don’t settle for “good enough”. We question it and push for better.
Passionate Curiosity Fuels Perseverance:
We ask “why”, take on ambiguous problems and keep going when they get hard.
Lean Startup Mentality: Start Small, Iterate Quickly:
Think big, ship an MVP first and learn fast. No big-bang releases.
Ownership and Accountability:
We work in small squads so each team owns its result end to end and has the freedom to get there. Go deep in your craft and wide enough to own the whole outcome. Escalate blockers early, admit mistakes, fix the damage and learn.
About the role
Our gaming business builds and scales a portfolio of casual, ad-monetized evergreen games (cards, words, puzzles, board games) from Barcelona. We’re rebuilding it as an
AI-native team
: instead of departments and management layers, we work in small squads, and each squad runs like a small studio that owns 1–3 games end to end: product, UA and monetization together. The reporting, coordination and analysis that used to need middle managers are handled by shared data and LTV models, AI agents and automation.
The model follows
"From Hierarchy to Intelligence"
by Jack Dorsey (Block) and Roelof Botha (Sequoia Capital), and uses a few simple roles:
Builder (IC):
everyone builds.
DRI (Directly Responsible Individual):
owns one result end to end, has real authority over the squad’s effort and picks the team. It’s a role, not a rank.
Player-coach:
sets the standard of a discipline for all squads and makes their expertise easy to reach. A coach is accountable for the standard and for being available, not for other people’s numbers or growth.
Advisor:
brings outside expertise without owning a result.
This seat is the player-coach for ad monetization, filled as an advisor.
It’s an advisory engagement, not employment: part-time, fully remote, with scope and hours agreed together. You won’t own a squad, a team or a revenue number. The squad DRIs own their results, and you raise the monetization craft they work with.
Why this seat exists:
Monetization is set up game by game, by people with very different backgrounds, and on the same users our titles still earn less than the best competitor in each genre. We want senior, market-calibrated monetization standards and a person every squad can consult and learn from.
Responsibilities:
Set and keep the ad monetization standards every squad works to.
Review and challenge the squads’ roadmaps from a monetization angle against the best casual evergreen titles, and bring in mechanics we haven’t tested.
Make expertise easy to reach: regular office hours with squad DRIs and builders, config and experiment reviews, and written playbooks with real examples.
Where it helps, open doors to ad networks, DSPs and exchanges relevant to casual gaming.
Speak up when a standard isn’t followed.
What this role is not:
Not a head of a monetization department and not a manager: no direct reports and no team to build.
Not accountable for squad or portfolio profit, and not asked to commit to it: each squad’s DRI owns their result. You’re accountable for the standards and for being available in the agreed hours.
Requirements:
Proven, hands-on experience leading monetization for casual, ad-monetized mobile games (cards, words, board, puzzle or similar evergreen genres). General ad-tech, mediation sales or IAP/midcore monetization backgrounds on their own aren’t enough.
A track record of building a fast, rigorous experimentation culture (A/B tests, waterfall optimization, segment-level configs) with measurable business impact.
Deep ad-tech knowledge: mediation (MAX, AdMob, in-house), bidding, waterfalls, floors and ad quality.
Strong existing relationships with ad networks, DSPs and exchanges in casual gaming.
Comfortable working from shared data and LTV models, with AI agents and automation, rather than through an analytics team.
You can explain standards so that DRIs and builders from other disciplines can apply them.
Format:
Advisory, part-time, fully remote, with no office visits.
Scope, hours and terms agreed together.
A good fit if you’re not looking for a full-time move but want to share what you know.
Why Join Us?
You’ll shape how a whole portfolio of games makes money, without a full-time commitment.
Your advice goes straight into live games, and you’ll see the results.
You’ll work with squads that want to learn and move fast.
With an outstanding product and a mission that excites and inspires, Appodeal offers a unique opportunity to make an impact while being part of an amazing team.
Join us
and help shape the future of mobile app success!
УдалённоUS - Remote; San Francisco, CA; New York, NY; Atlanta, GA
United States - Remote
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
ОфисseniorUK, London
УдалённоRemote - United Kingdom
Marlton, NJ
УдалённоRemote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY
УдалённоseniorRemote (Peru); We encourage candidates from all backgrounds to apply and consider all qualified applicants
seniorГеография найма не уточнена
Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA
Mexico
УдалённоRemote Canada
УдалённоRemote US
Paris; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоUSA (Remote); Argentina (Remote); Mexico (Remote); Taiwan (Remote); India (Remote); Indonesia (Remote)
Автоотклики