Location: Bengaluru, Karnataka, India; India
Why Cast AI?
Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.
The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.
Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.
Global team, diverse perspectives
We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead.
Unicorn momentum
In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.
Join us as we build the future of autonomous infrastructure.
About the role
As a Sales Engineer, you will be part of our fast growing Go To Market organization and will play a crucial role in expanding our business and ensuring our clients understand and utilize our technology to its full potential. Your work will have a direct impact on our bottom line and customer satisfaction
Requirements:
Based in Bangalore
Proven Sales Engineer experience in cloud, AI, or related tech fields.
Exceptional presentation skills for conveying complex ideas in a compelling manner.
In-depth knowledge of cloud tech, Kubernetes, and AI/ML concepts.
Successful track record in building client relationships and exceeding sales goals.
Excellent communication, negotiation, and problem-solving skills.
Willingness to travel as needed.
Fluency in scripting languages (Python, Bash, Powershell, etc.).
Responsibilities
:
Guide sales teams with technical expertise to ensure clients grasp the value of our products.
Conduct captivating product demonstrations, simplifying complex technology for diverse audiences.
Customize and deliver persuasive presentations tailored to meet client needs.
Evaluate client technical needs, proposing solutions and collaborating with technical teams for customization.
Stay ahead of market trends, competitors, and customer needs to keep our solutions relevant and competitive.
Represent Cast AI at conferences and trade shows, networking with potential clients and gathering market insights.
What’s in it for you?
Competitive salary.
Enjoy a flexible, remote-first global environment.
Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
Equity options.
Premium health insurance.
Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
Team-building budget and company events to connect with your colleagues.
Equipment budget to ensure you have everything you need.
Extra days off to help maintain a healthy work-life balance.
#LI-Remote
Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
Anthropic is at the forefront of AI research, dedicated to developing safe, ethical, and powerful artificial intelligence. Our mission is to ensure that transformative AI systems are aligned with human interests. We are seeking a Research Engineer to join our Pretraining team, responsible for developing the next generation of large language models. In this role, you will work at the intersection of cutting-edge research and practical engineering, contributing to the development of safe, steerable, and trustworthy AI systems.
Key Responsibilities:
Conduct research and implement solutions in areas such as model architecture, algorithms, data processing, and optimizer development
Independently lead small research projects while collaborating with team members on larger initiatives
Design, run, and analyze scientific experiments to advance our understanding of large language models
Optimize and scale our training infrastructure to improve efficiency and reliability
Develop and improve dev tooling to enhance team productivity
Contribute to the entire stack, from low-level optimizations to high-level model design
Qualifications:
Advanced degree (MS or PhD) in Computer Science, Machine Learning, or a related field
Strong software engineering skills with a proven track record of building complex systems
Expertise in Python and experience with deep learning frameworks (PyTorch preferred)
Familiarity with large-scale machine learning, particularly in the context of language models
Ability to balance research goals with practical engineering constraints
Strong problem-solving skills and a results-oriented mindset
Excellent communication skills and ability to work in a collaborative environment
Care about the societal impacts of your work
Preferred Experience:
Work on high-performance, large-scale ML systems
Familiarity with GPUs, Kubernetes, and OS internals
Experience with language modeling using transformer architectures
Knowledge of reinforcement learning techniques
Background in large-scale ETL processes
You'll thrive in this role if you:
Have significant software engineering experience
Are results-oriented with a bias towards flexibility and impact
Willingly take on tasks outside your job description to support the team
Enjoy pair programming and collaborative work
Are eager to learn more about machine learning research
Are enthusiastic to work at an organization that functions as a single, cohesive team pursuing large-scale AI research projects
Are working to align state of the art models with human values and preferences, understand and interpret deep neural networks, or develop new models to support these areas of research
View research and engineering as two sides of the same coin, and seek to understand all aspects of our research program as well as possible, to maximize the impact of your insights
Have ambitious goals for AI safety and general progress in the next few years, and you’re working to create the best outcomes over the long-term.
Sample Projects:
Optimizing the throughput of novel attention mechanisms
Comparing compute efficiency of different Transformer variants
Preparing large-scale datasets for efficient model consumption
Scaling distributed training jobs to thousands of GPUs
Designing fault tolerance strategies for our training infrastructure
Creating interactive visualizations of model internals, such as attention patterns
At Anthropic, we are committed to fostering a diverse and inclusive workplace. We strongly encourage applications from candidates of all backgrounds, including those from underrepresented groups in tech.
If you're excited about pushing the boundaries of AI while prioritizing safety and ethics, we want to hear from you!
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£260,000
—
£630,000 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We’re looking for a strategic and operationally rigorous Senior Manager, Head of Talent Operations to lead and scale the engine behind our recruiting organization. You will lead a team of 4 Talent Operations professionals and oversee the operational backbone supporting our ~40-person recruiting team, which is growing rapidly in scale and complexity across functions and globally.
This role owns and strengthens core recruiting infrastructure — including interview scheduling and operations, headcount governance, tech stack strategy, interviewer enablement, compliance, and candidate experience — ensuring our systems are efficient, scalable, and built for continued growth. This is a highly cross-functional leadership role requiring strong systems thinking and execution rigor.
WHAT YOU'LL DO
- Talent Operations Leadership
- Lead, coach, and develop a team of four Talent Operations professionals.
- Drive prioritization, operational rigor, and scalable infrastructure to support a 40+ recruiter organization.
- Be hands on where needed to continue to shape and grow this critical function.
- Recruiting Technology Strategy & Ownership
- Own the full recruiting tech stack (ATS, scheduling tools, sourcing tools, CRM, interview tools, etc.).
- Partner with Tech Enablement to drive system implementation, integration, automation, and optimization.
- Evaluate and implement new tools as the organization scales.
- Oversee and evolve the internal recruiting “help desk” into a scalable, automated support function.
- Headcount Planning & Governance
- Own execution and operational tracking of the company’s headcount plan in partnership with finance.
- Build systems to monitor hiring progress, recruiter capacity, and forecasting.
- Interview Operations & Scheduling
- Own end-to-end interview operations, including scheduling infrastructure.
- Build scalable processes and tooling to support high-volume, complex hiring.
- Ensure a seamless and efficient experience for candidates, recruiters, and interviewers.
- Programs & Experience (Interviewer Enablement, Referrals, Candidate Experience)
- Own and scale core recruiting programs, including interviewer enablement, referrals, and candidate experience, ensuring they drive hiring excellence at scale.
- Define success metrics and lead ongoing optimization to improve quality of hire, engagement, and overall recruiting performance.
- Compliance & Global Hiring Expansion
- Ensure recruiting processes meet compliance requirements across jurisdictions.
- Partner with People Ops & Legal to support international hiring expansion.
WHAT YOU NEED
- 8+ years of relevant operations experience; 3+ years in talent/recruiting operations a plus.
- 3+ years of experience managing high-performing teams.
- Experience supporting a large, complex recruiting organization (30+ recruiters preferred).
- Strong headcount planning, workforce planning, and reporting experience.
- Demonstrated experience building scalable processes in high-growth environments.
- Strong project management skills with the ability to manage multiple high-impact initiatives simultaneously.
- Experience supporting global hiring and multi-jurisdiction compliance.
- Data-driven decision maker with strong analytical capabilities.
- Exceptional cross-functional communication and stakeholder management skills.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: ROYAL CARIBBEAN GROUP, Worldwide
ACTIVE ONLINE INTERVIEW
POSITION DESCRIPTION:
This position is responsible for operating music, video and lighting equipment to produce a mixture of dance music such as, but not limited to, Top 40, disco, new wave, dance-oriented rock, Latin, R&B, reggae and classic rock. The position is also a member of the Activities Staff and is required to socialize with guests, and participate or host a variety of activities related to his or her position.
BENEFITS:
Free food & accommodation (2 people per cabin)
Perfect chance to travel the world
Work in Royal Caribbean Cruises named one of the Top-Rated Workplaces
Enjoy activities for crew (gym, social activities, crew events, etc)
Earn recognition and career advancement opportunities
RESPONSIBILITIES:
Maintains up-to-date musical inventory with the support of shore-side management.
Assures that equipment is maintained in safe and clean working environment. He or she shall alert the Activity Manager of any necessary repairs so that an AVO may be placed for repair.
Records two evenings’ sessions per voyage on the hard drive and submit this shore-side via disc.
Continually interacts with guests; coordinates, hosts, and participates in other adult recreational activities related to his or her position.
Socializes with guests at all times when in the public areas. Visits lounges at various times and converses with as many guests as possible as time allows.
Assists in the coordination and operation of audio and/or visual equipment for events as needed in support of the Sound & Light Staff as determined by the Cruise Director.
Participates in shows and events presented by the Cruise Director’s Division such as the Welcome Aboard Show, where he or she will be promoting his or her position or the nightclub.
Attends mandatory crewmember's and guest safety drills as required.
Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crewmembers with inquiries.
REQUIREMENTS:
Professional disc jockey experience with the ability to operate a variety of music playing equipment and lighting equipment. Experience in an upscale hotel, resort, cruise line or entertainment/recreational industry (shipboard experience preferred).
Ability to beat mix and maintain a seamless set consisting of a wide variety of music.
Experience with microphone technique in front of large groups preferred.
Maintains his/her own stock of music on CD format to compliment the onboard collection of music.
Ability to “read a room” and create a music atmosphere sensitive to nightly changes in guest demographics.
Extensive knowledge of a variety of dance music such as, but not limited to, past and present pop music, dance, Latin, 70s disco, reggae, R&B, hip hop, country and classic rock.
Ability to effectively present information, respond to questions and organize large numbers of people.
Ability to solve practical problems and deal with a variety of variables where only a limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Ability to calculate figures and amounts such as BPMs, time codes, etc.
Very strong communication, organizational, problem solving, decision making, and interpersonal skills.
Very good ENGLISH skills
NOTE:
Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺
For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 nationalities - additional security / background check may be required
Last updated: April 20, 2022
You can submit your Resume here by pushing APPLY TO POSITION button below OR if it does not work you may forward CV to
APPLY@ ISMIRA.LT
(without gaps)
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: Ho Chi Minh City, Vietnam
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Business Development Manager for International Student Recruitment will oversee all student recruitment activities, business development activities, account management, and marketing events for B2B channels across the country or region you will manage. You will collaborate with Company Directors to develop B2B channels and implement marketing and sales strategies to promote international student recruitment for GUS. You will be representing one of our universities or colleges located in either Europe, North America, or Asia.
Key Responsibilities
• You will have experience in international student recruitment for higher education.
• You have an established and relevant agency network and solid relationships with key stakeholders within these agencies.
• A solid understanding of industry trends is essential to inform the group’s strategic planning and forecasting.
• You will have developed and trained education agents on how to promote the brand you represent.
• You will have experience sourcing agents from fairs, business trips, enquiries, referrals, and general searches in line with business development responsibilities.
• You will have experience generating new revenue from existing streams and accounts, as well as identifying new opportunities.
• You will have a proven track record of assisting in identifying, supporting, and developing potential business partners and growing existing client relationships.
• You will have experience performing client research, including (but not limited to) meeting and engaging with key players in the industry.
• You will be a highly motivated individual who strives for success in all areas.
• You are confident in delivering workshops and presentations, hosting conferences, and being in front of the camera.
Desirable Criteria
• Salesforce or database management experience.
• We will consider applicants who have represented an institution directly (located anywhere within your region) or who have significant agency experience where they have managed a sub-network of agents.
Location
The position is home-based with travel. Ideally, you will be located within your country and able to travel with ease, as your main marketing activities will be held in this area (where agents are based).
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Ho Chi Minh City, Vietnam
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Business Development Manager for International Student Recruitment will oversee all student recruitment activities, business development activities, account management, and marketing events for B2B channels across the country or region you will manage. You will collaborate with Company Directors to develop B2B channels and implement marketing and sales strategies to promote international student recruitment for GUS. You will be representing one of our universities or colleges located in either Europe, North America, or Asia.
Key Responsibilities
• You will have experience in international student recruitment for higher education.
• You have an established and relevant agency network and solid relationships with key stakeholders within these agencies.
• A solid understanding of industry trends is essential to inform the group’s strategic planning and forecasting.
• You will have developed and trained education agents on how to promote the brand you represent.
• You will have experience sourcing agents from fairs, business trips, enquiries, referrals, and general searches in line with business development responsibilities.
• You will have experience generating new revenue from existing streams and accounts, as well as identifying new opportunities.
• You will have a proven track record of assisting in identifying, supporting, and developing potential business partners and growing existing client relationships.
• You will have experience performing client research, including (but not limited to) meeting and engaging with key players in the industry.
• You will be a highly motivated individual who strives for success in all areas.
• You are confident in delivering workshops and presentations, hosting conferences, and being in front of the camera.
Desirable Criteria
• Salesforce or database management experience.
• We will consider applicants who have represented an institution directly (located anywhere within your region) or who have significant agency experience where they have managed a sub-network of agents.
Location
The position is home-based with travel. Ideally, you will be located within your country and able to travel with ease, as your main marketing activities will be held in this area (where agents are based).
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Lagos, Nigeria
Who We Are
We are building a category-defining financial institution focused on expanding access to credit for underbanked individuals and small businesses across Nigeria. Through innovative lending, savings, and deposit solutions, we are redefining convenience, speed, and customer experience.
The Role
The Recovery Manager is responsible for the overall performance of Non-Performing Loans (NPL) and Written-Off Recoveries, including exceeding monthly recovery targets, safeguarding portfolio quality, proactively addressing performance gaps, and fostering a high-performance recovery culture. This role is for operators who think in numbers and manage by data, are obsessed with targets, run rates, and gap closure, can balance firmness with customer empathy, take extreme ownership and deliver results under pressure, challenge inefficiency and raise the performance bar, and move fast, act decisively, and execute relentlessly.
Responsibility
1. Target Ownership & Run-Rate Management
Deliver 100%+ of monthly NPL and written-off recovery benchmarks.
Translate monthly targets into weekly and daily run-rate expectations.
Identify deficits early and execute structured recovery sprints.
2.
Performance Governance
Implement daily war-room reviews.
Track PTP conversion rates, RPC rates, contactability, and agent productivity.
Reallocate high-value accounts to top performers when necessary.
Enforce strict accountability at Team Lead and Agent levels.
3. Strategy & Continuous Improvement
Design and execute data-driven recovery strategies.
Lead portfolio segmentation (balance-based, risk-based, behavior-based).
Improve PTP kept rates and reduce roll-forward rates.
Introduce structured incentive models to drive productivity.
4. Team Leadership & Capability Building
Recruit, develop, and retain high-performing recovery talent.
Coach Team Leads to operate with discipline and urgency.
Build a performance culture where underperformance is corrected quickly.
5. Executive Reporting & Insight
Provide sharp, insight-led reporting to executive management.
Forecast month-end outcomes based on real-time run rate.
Highlight risks to profitability early and propose mitigation plans.
Requirements
Mandatory
HND or BSc in a relevant discipline.
Minimum of 7+ years’ experience in Recoveries (consumer lending or fintech preferred).
Proven track record of consistently hitting or exceeding recovery targets.
Strong analytical capability and data fluency.
Advantageous
Experience in digital collections platforms.
Exposure to credit risk or portfolio analytics.
Experience managing >20 collectors.
Core Competencies
Advanced negotiation and objection handling.
Data-driven decision making.
Strong execution discipline.
Conflict resolution and escalation management.
High emotional resilience under pressure.
Clear and confident communication at all levels.
Location: Manila, Philippines; Dammam, Saudi Arabia; Riyadh, Saudi Arabia
Eram Talent is looking for a skilled Electrical Foreman to join our team in Saudi Arabia. As a premier workforce solutions provider, we specialize in connecting top talents with industry-leading clients across various sectors, including Oil & Gas, Energy, and Infrastructure.
In this role, the Electrical Foreman will oversee electrical teams on site, ensuring that all tasks are executed effectively and safely. Your expertise will be essential in driving project timelines and achieving quality standards while maintaining a high level of safety compliance.
Key Responsibilities:
Lead electrical installations, maintenance, and repairs, ensuring compliance with project plans and safety regulations.
Supervise and mentor a team of electricians, providing guidance and support throughout each project phase.
Conduct regular inspections and assessments to ensure electrical systems operate efficiently and safely.
Collaborate with project managers and other trades to coordinate electrical work with ongoing construction activities.
Prepare and maintain accurate records of maintenance and inspections performed.
Implement safety measures in accordance with industry standards and company policies.
Troubleshoot electrical issues and perform repairs promptly to minimize downtime.
Ensure all electrical installations adhere to local and international standards.
Requirements
Diploma or equivalent qualification in Electrical Engineering or a related field.
At least 5 years of experience in electrical work, with 2 years in a supervisory role.
Minimum 5 year of experience of Maintenance field.
Strong knowledge of electrical systems, codes, and safety practices.
Proficient in reading and interpreting electrical schematics and technical documentation.
Ability to lead a team effectively, with strong communication and interpersonal skills.
Experience in high-voltage installations is a plus.
Must possess a valid electrical license or certification.
Familiarity with maintenance management systems is advantageous.
Willingness to work in a fast-paced environment and adapt to changing project needs.
Manila, Philippines; Dammam, Saudi Arabia; Riyadh, Saudi Arabia
Location: Al Jubail, Saudi Arabia; Jeddah, Saudi Arabia; Al Khobar, Saudi Arabia
Eram Talent, a reputable recruitment consultancy, is currently seeking an experienced and highly skilled Electric Forman to join their team. As an Electric Forman, you will be responsible for supervising and coordinating electrical installation and maintenance projects, ensuring that work is completed efficiently, safely, and to the highest quality standards. This role requires excellent leadership and communication skills, as well as a strong technical background in electrical systems and equipment.
At Eram Talent, we are committed to providing exceptional recruitment solutions and connecting top talent with leading companies across various industries. Join our team and be part of our mission to deliver outstanding results to our clients worldwide.
Responsibilities
Supervise and coordinate electrical installation and maintenance projects
Manage a team of electricians and oversee their work to ensure compliance with specifications, codes, and regulations
Plan and organize work schedules, manpower, and materials to meet project deadlines
Ensure that work is carried out safely and in accordance with safety standards and procedures
Perform quality checks to ensure the work meets the required standards
Troubleshoot and diagnose electrical issues and provide effective solutions
Maintain accurate records of work performed and prepare progress reports as required
Coordinate with other teams and contractors to ensure smooth project execution
Provide technical guidance and support to team members
Requirements
High school diploma or equivalent qualification
Minimum of 5 years of experience in electrical installation and maintenance
Strong knowledge of electrical systems, equipment, and codes
Excellent leadership and communication skills
Ability to read and interpret electrical schematics and blueprints
Proficient in using electrical tools, equipment, and measuring devices
Strong problem-solving and decision-making abilities
Ability to work well under pressure and meet deadlines
Knowledge of SAP
Al Jubail, Saudi Arabia; Jeddah, Saudi Arabia; Al Khobar, Saudi Arabia
Location: Dammam, Saudi Arabia
Eram Talent is looking for a motivated and detail-oriented Administrative Assistant to support our operations. In this role, you will provide essential administrative support to ensure the efficiency of our office and the effectiveness of our team. As an Administrative Assistant, you will be responsible for various administrative tasks that contribute to the smooth running of the organization.
Your responsibilities will include managing schedules, organizing files, preparing reports, and assisting in facilitating meetings and communications. The ideal candidate will thrive in a fast-paced environment, be a quick learner, and possess outstanding organizational and time management skills.
Key Responsibilities
Assist in daily office operations, including managing correspondence and scheduling meetings.
Prepare and format documents, reports, and presentations as needed.
Maintain organized filing systems and ensure documents are easily accessible.
Coordinate meetings, including sending invitations, preparing agendas, and recording minutes.
Act as a point of contact for internal and external communications.
Assist with the preparation and coordination of company events and activities.
Track office supplies and place orders as necessary to maintain inventory.
Support team members with various administrative tasks as requested.
Requirements
High school diploma or equivalent; degree in business administration or a related field preferred.
Minimum of 5 years of experience in an administrative or office support role.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Strong organizational skills with the ability to multitask and prioritize tasks effectively.
Excellent verbal and written communication skills.
Detail-oriented with a commitment to delivering high-quality work.
oil and Gas Experience.
Ability to work independently and collaboratively within a team.
Experience in a fast-paced environment is advantageous.
Location: Al Jubail, Saudi Arabia
Eram Talent is looking for a skilled Electrical Foreman to join our team in Saudi Arabia. As a premier workforce solutions provider, we specialize in connecting top talents with industry-leading clients across various sectors, including Oil & Gas, Energy, and Infrastructure.
In this role, the Electrical Foreman will oversee electrical teams on site, ensuring that all tasks are executed effectively and safely. Your expertise will be essential in driving project timelines and achieving quality standards while maintaining a high level of safety compliance.
Key Responsibilities:
Lead electrical installations, maintenance, and repairs, ensuring compliance with project plans and safety regulations.
Supervise and mentor a team of electricians, providing guidance and support throughout each project phase.
Conduct regular inspections and assessments to ensure electrical systems operate efficiently and safely.
Collaborate with project managers and other trades to coordinate electrical work with ongoing construction activities.
Prepare and maintain accurate records of maintenance and inspections performed.
Implement safety measures in accordance with industry standards and company policies.
Troubleshoot electrical issues and perform repairs promptly to minimize downtime.
Ensure all electrical installations adhere to local and international standards.
Requirements
Diploma or equivalent qualification in Electrical Engineering or a related field.
At least 5 years of experience in electrical work, with 2 years in a supervisory role.
Minimum 5 year of experience of Maintenance field.
Strong knowledge of electrical systems, codes, and safety practices.
Proficient in reading and interpreting electrical schematics and technical documentation.
Ability to lead a team effectively, with strong communication and interpersonal skills.
Experience in high-voltage installations is a plus.
Must possess a valid electrical license or certification.
Familiarity with maintenance management systems is advantageous.
Willingness to work in a fast-paced environment and adapt to changing project needs.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Team
The Security Engineering team protects Anthropic's AI systems and maintains the trust of our users and society. We define the authentication architecture for our training infrastructure, design the cryptographic foundations that protect model weights and training data, and drive the developer security program that shapes how engineers build and ship software.
The team works across several areas that collaborate closely: identity and secrets management, developer security and supply chain, infrastructure security, and secure frameworks. You will own one or two of these areas and contribute to others, with your focus shaped by your strengths and the team's priorities. This is largely greenfield work, and you will help define the architecture.
About the role:
Scope, design, and build complex security systems end to end, maintaining them through production and driving through ambiguous technical challenges with minimal oversight
Identify systematic risks through threat modeling and risk assessment, then build the controls and infrastructure that address them
Mentor engineers across the security team and broader engineering organization, contribute to hiring, and grow security engineering culture at Anthropic
Enable other teams to build their own security solutions by providing design pattern guidance and expanding security ownership beyond the security team
Developer security and supply chain
Build and advance our developer security program by embedding security practices into the software development lifecycle and developer workflows
Harden CI/CD pipelines against supply chain attacks through isolated build environments, signed attestations, dependency verification, and automated policy enforcement
Identity and secrets management
Architect systems that protect sensitive assets including model weights, customer data, and training datasets
Build and operate credential issuance, rotation, and workload authentication across our multi-cloud environments
Infrastructure security
Implement and maintain cloud security controls including IAM, network segmentation, VPC architecture, and encryption across our multi-cloud and on-prem environments
Contribute to cluster security controls including RBAC policies, namespace isolation, workload identity, and pod security
Contribute to continuous cloud security posture management using infrastructure-as-code scanning, misconfiguration detection, and automated remediation
Secure frameworks
Build critical security foundations including cryptographic frameworks, mTLS infrastructure, secure serialization, and authorization systems, designed to prevent entire classes of vulnerabilities and empower engineering teams to work securely without becoming security experts themselves
Partner with product, research, infrastructure, and other security teams to ensure frameworks integrate smoothly with lower-layer security controls
You may be a good fit if you have:
At least 8 years of software engineering experience with deep security expertise, including leading complex security initiatives independently
Bachelor's degree in Computer Science or equivalent industry experience
Strong programming skills in Python or at least one systems language such as Go, Rust, or C/C++
Deep understanding of identity systems, cryptographic primitives, and secrets management
Working knowledge of Kubernetes security primitives including RBAC, namespaces, network policies, and service accounts
Experience leading cross-functional security initiatives and navigating complex organizational dynamics
Outstanding communication skills, translating technical concepts effectively across all levels of the organization
A track record of bringing clarity and ownership to ambiguous technical problems and driving them to resolution
Low ego and high empathy, with a history of growing the engineers around you and supporting diverse, inclusive teams
Passion for AI safety and the role security engineering plays in building trustworthy AI systems
Strong candidates may also have:
Designed or operated identity and secrets management systems for large-scale AI or cloud infrastructure
Built security frameworks or libraries adopted across an engineering organization
Led a developer security program including supply chain security, secure build infrastructure, and SDLC integrations
Built or secured CI infrastructure using Nix, Bazel, or Kubernetes-based deploy systems, with depth in toolchain issues, CI/CD pipelines, and developer workflow optimization
Implemented machine identity or workload authentication systems using SPIFFE/SPIRE, mTLS, or equivalent
Understanding of Linux systems internals including namespaces, cgroups, and seccomp, and how these underpin container and workload isolation
Contributed to the security architecture of multi-cloud environments including network segmentation, data protection, and access governance
Experience with network security controls including admission controllers, CNI-level policy, service mesh security, and east-west traffic enforcement
Experience building runtime security monitoring using eBPF or kernel security policies
Deadline to apply:
None, applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is seeking talented and experienced Software Engineers to join our Continuous Integration (CI) team within the Developer Productivity organization. The CI team is responsible for the infrastructure that enables hundreds of engineers to ship code safely and efficiently to production. By joining this team, you'll have a direct impact on the velocity and reliability of Anthropic's research and product development.
The CI team manages Anthropic's continuous integration system, which includes:
CI infrastructure
for automated testing and code quality assurance across our monorepo, designed to scale with rapid growth
Test infrastructure
that runs on Kubernetes clusters across multiple cloud providers, handling intelligent test selection, execution, and reporting for a large and complex test suite
Merge queue management
and complex branching strategies that ensure code quality at scale
CI tooling and automation
to improve developer productivity and reduce operational overhead
Responsibilities
Design and build highly reliable, scalable CI infrastructure that supports thousands of daily builds across multiple cloud providers
Develop intelligent test selection systems that reduce CI time while maintaining code quality
Build and improve incident response automation, including cluster load shedding, automatic recovery, and observability tooling
Improve test infrastructure reliability through flake detection, quarantine systems, and test state management
You may be a good fit if you
Have 10+ years of relevant industry experience building and operating large-scale CI/CD systems
Have deep experience with CI orchestration tools (Buildkite, Jenkins, GitHub Actions, or similar)
Are obsessed with developer productivity and reducing friction in the software development lifecycle
Have experience with container orchestration at scale
Have excellent communication skills and enjoy supporting internal partners
Care deeply about reliability and building systems that "never fail the same way twice"
Strong candidates may also have
Experience with merge queues and branch management at scale
Experience with test infrastructure, including intelligent test selection and flake management
Experience building CLI tools and developer-facing services
GitHub API and automation experience
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£325,000
—
£390,000 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Data Infrastructure designs, operates, and scales secure, privacy-respecting systems that power data-driven decisions across Anthropic. Our mission is to provide data processing, storage, and access that are trusted, fast, and easy to use.
We're looking for infrastructure engineers who thrive working at the intersection of data systems, security, and scalability. You'll tackle diverse challenges ranging from building financial reporting pipelines to architecting access control systems to ensuring cloud storage reliability. This role offers the opportunity to work directly with data scientists, analysts, and business stakeholders while diving deep into cloud infrastructure primitives.
Responsibilities:
Within Data Infra, you may be matched to critical business areas including:
Data Governance & Access Control:
Design and implement robust access control systems ensuring only authorized users can access sensitive data. Build infrastructure for permission management, audit logging, and compliance requirements. Work on IAM policies, ACLs, and security controls that scale across thousands of users and systems.
Financial Data Infrastructure:
Build and maintain data pipelines and warehouses powering business-critical reporting. Ensure data integrity, accuracy, and availability for complex financial systems, including third party revenue ingestion pipelines; manage the external relationships as needed to drive upstream dependencies. Own the reliability of systems processing revenue, usage, and business metrics.
Cloud Storage & Reliability:
Architect disaster recovery, backup, and replication systems for petabyte-scale data. Ensure high availability and durability of data stored in cloud object storage (GCS, S3). Build systems that protect against data loss and enable rapid recovery.
Data Platform & Tooling:
Scale data processing infrastructure using technologies like BigQuery, BigTable, Airflow, dbt, and Spark. Optimize query performance, manage costs, and enable self-service analytics across the organization.
You might be a good fit if you:
Have 10+ years (not including internships or co-ops) of experience in a Software Engineer role, building data infrastructure, storage systems, or related distributed systems
Have 3+ years (not including internships or co-ops) of experience leading large scale, complex projects or teams as an engineer or tech lead
Can set technical direction for a team, not just execute within it
Have deep experience with at least one of:
Strong proficiency in programming languages like Python, Go, Java, or similar
Experience with infrastructure-as-code (Terraform, Pulumi) and cloud platforms (GCP, AWS)
Can navigate complex technical tradeoffs between performance, cost, security, and maintainability
Have excellent collaboration skills - you work well with both technical and non-technical stakeholders
Strong candidates may also have:
Experience with security and compliance requirements (ITGC, GDPR, financial controls)
Background in data warehousing, ETL/ELT pipelines, or analytics infrastructure
Experience with Kubernetes, containerization, and cloud-native architectures
Track record of improving data reliability, availability, or cost efficiency at scale
Knowledge of column-oriented databases, OLAP systems, or big data processing frameworks
Experience working in fintech, financial services, or highly regulated environments
Security engineering background with focus on data protection and access controls
Technologies We Use:
Data: BigQuery, BigTable, Airflow, Cloud Composer, dbt, Spark, Segment, Fivetran
Storage: GCS, S3
Infrastructure: Terraform, Kubernetes, GCP, AWS
Languages: Python, Go, SQL
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic's Infrastructure organization is foundational to our mission of developing AI systems that are reliable, interpretable, and steerable. The systems we build determine how quickly we can train new models, how reliably we can run safety experiments, and how effectively we can scale Claude to millions of users — demonstrating that safe, reliable infrastructure and frontier capabilities can go hand in hand.
Developer Productivity owns the end-to-end experience of how engineers and researchers at Anthropic develop, build, test, and ship code at scale — from the source control and language ecosystems that underpin our monorepo, to the build and CI infrastructure that keeps thousands of daily builds running reliably across multiple cloud providers, to the developer acceleration tooling that deeply integrates Claude into engineering workflows.
Team Matching: Team matching is determined after the interview process based on interview performance, interests, and business priorities. Please note we may also consider you for different Infrastructure teams.
Responsibilities:
Own the technical strategy and roadmap for your area, translating team-level goals into concrete execution plans
Define infrastructure architecture, ensuring the hardest problems get solved — whether by you directly or by working through others
Design and build scalable, reliable distributed infrastructure and shared libraries that support high-volume workloads across all engineering teams
Own and evolve build environments, package management, and dependency systems to enable fast, reproducible builds
Define and implement language ecosystem standards, tooling, and frameworks that drive developer productivity across research and production workloads
You may be a good fit if you:
Have deep experience with build systems, CI/CD pipelines, and/or developer tooling in a large monorepo environment
Have strong proficiency in Python, Rust and/or Go
Are obsessed with developer productivity and reducing friction in the software development lifecycle
Have experience with container orchestration and infrastructure at scale
Have excellent communication skills and enjoy supporting internal partners to improve their development experience
Are excited about designing foundational systems and are comfortable working independently on ambiguous, high-impact technical challenges
Strong candidates may have:
15+ years (not including internships or co-ops) of experience in a Software Engineer role, building and operating large-scale developer infrastructure
3+ years (not including internships or co-ops) of experience leading large scale complex projects or teams as a tech lead
Experience with CI orchestration tools (Buildkite, Jenkins, GitHub Actions, or similar) and merge queue management at scale
Experience building or operating remote build execution systems (Bazel Remote Execution API, BuildBarn, BuildBuddy, or similar)
Experience with Nix/NixOS/Docker and managing large image / package sets at scale
Experience building CLI tools, developer-facing services, and GitHub API and automation workflows
Deadline to apply: None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$625,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations - Sweden
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Senior Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal levelling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
For Sweden based hires: Estimated annual salary is between SEK 1,109,000 - SEK 1,742,
000.
This role is eligible to earn incentive compensation under Cloudflare's Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare's equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote-Friendly (Travel Required) | San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
In case you hadn’t noticed, Anthropic is growing fast. Really, really fast. The People Products team exists to support Anthropic’s mission by defining the blueprint for AI at work. We help hire the best person in the world for every job, ensure manager effectiveness, ramp new hires successfully, and ensure that we apply first principles thinking in how we shape Anthropic’s culture through the tools we build. We cover the entire employee lifecycle from hiring to onboarding, teamwork, and promotions.
You’ll work directly with Claude, with access to capabilities no external team has, on problems that are genuinely unsolved. You’ll move fast — prototype to production in days or weeks. We believe in cross-functional thinkers who can reason across product, design, and engineering. You’ll be given high autonomy, own your decisions, and ship constantly. If you’ve experienced the pain of bad people practices and want to be the person who fixes them at the most consequential AI company in the world, this is that job.
Responsibilities
Build full-stack end-to-end across the People Products portfolio.
Design and implement AI-native workflows: build tools, evals, prompts, and products. You’ll help define what is possible in applied AI for people processes.
Work directly with internal stakeholders — HR teams, recruiters, managers — to understand problems, gather feedback, and iterate quickly without waiting for requirements to be handed down. No gatekeeping, you are expected to talk to your customers.
Make product and architecture decisions independently in a low-structure environment: knowing when to cut scope, when to ship, and when to ask for input.
Contribute ideas for how the team works, what it builds, and where applied AI can have the most leverage in people workflows.
You Might Be a Good Fit If You:
Have 8+ years of relevant experience as a Fullstack or product engineer, with a track record of leading complex, multi-month projects or teams as a tech lead or equivalent
Have shipped LLM-native features or applications.
Derive joy from hard work and the act of creation.
Are experienced enough to build big features independently, and make great architectural decisions along the way.
Are self-sufficient end-to-end: you can go from idea to production without needing a designer, PM, or architect to unblock you.
Move fast without cutting corners: you hold a high quality bar and know how to make smart tradeoffs under time pressure.
Engage directly with users and criticism: you’re comfortable talking to internal customers, hearing hard feedback, and incorporating it quickly.
Are genuinely mission-driven: you care about the intersection of AI and people practices, not just the technical puzzle.
Are a collaborative, supportive teammate: you bring people along, communicate clearly about tradeoffs, and make the people around you better.
Strong Candidates May Also Have:
Familiarity with MCP (Model Context Protocol) or prior experience building Claude or LLM integrations in production.
Background at an AI-native company or in a product-focused 0->1 engineering environment.
Experience with HR tech platforms such as Greenhouse, Workday, or Rippling.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma is evolving the Product Support experience, powered by AI, automation, and integrated systems. The AI Infrastructure & Tooling team helps make that possible by building intelligent, resilient, and integrated solutions that automate workflows, connect systems, and streamline support operations. As a Support Engineer, AI Infrastructure & Tooling on this team, you'll be the technical execution layer that brings our support tools, customer and account context, internal systems, and AI workflows together.
You'll design, build, and operationalize integrations across systems like Decagon, Zendesk, Figma admin tooling, and adjacent Product Support platforms. Your work will help us bring the right context into customer conversations, automate complex workflows, and optimize both the customer and Specialist experience by applying AI where it can meaningfully improve support workflows, quality, and efficiency.
This role is ideal for someone who can move from ambiguous support problems to working technical solutions: understanding the workflow, identifying the systems involved, building the integration or automation, validating the data flow, and measuring the impact on customer outcomes and Specialist efficiency.
This is a full-time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Build and operationalize AI-powered workflows that improve Product Support experiences for customers and internal support teams
Design and maintain integrations across Decagon, Zendesk, Figma admin tooling, internal data sources, and adjacent Product Support platforms
Bring relevant customer, account, product, billing, file, or admin metadata into support conversations so chatbots and Specialists have the context they need to resolve issues more effectively
Use LLMs and AI patterns for classification, summarization, routing, recommendations, context enrichment, and workflow automation
Partner with Engineering, Analytics, Security, Programs, Support, and vendor teams to align on requirements, implementation, governance, and rollout
Build quality checks, monitoring, fallback paths, and operational guardrails so AI-powered workflows can be trusted in production
Define success metrics for each workflow, track adoption and impact, and iterate based on customer outcomes, Specialist efficiency, and adoption
We’d love to hear from you if you have:
3+ years of experience shipping integrations, automations, or internal tools across customer-facing operational systems
Strong proficiency in modern back-end technologies and languages (e.g., Ruby, Python, Go, C++, PostgreSQL), with hands-on experience building APIs, implementing webhooks, orchestrating data flows, and integrating systems across complex workflows.
Hands-on experience with LLM-powered workflows, AI automations, or AI-enabled customer/support experiences, including working with operational data to debug issues, improve workflows, and measure impact
Strong product and stakeholder instincts: you can translate ambiguous support problems into practical, adopted, and measurable technical solutions
Proven track record of designing AI workflows with clear guardrails, fallback paths, and responsible deployment practices
While it’s not required, it’s an added plus if you also have:
Experience with support platforms like Zendesk, Decagon, Sprinklr, Gainsight, Maestro QA/Rippit, Assembled, Salesforce, or similar systems
Familiarity with agent assist tooling, AI support chatbots, copilot tooling, RAG, AI observability, or monitoring AI workflows in production
Experience building internal Slack tooling, workflow automations, or embedded support experiences
Background in Support Engineering, Internal Tools Engineering, Solutions Engineering, Support Operations, CX Systems, or Business Systems
Familiarity with customer support metrics such as containment, deflection, CSAT, first contact resolution, routing accuracy
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$245,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
London, UK; We strongly encourage applications from candidates of all backgrounds, including those from underrepresented groups in tech
ГибридheadNew York, NY (HQ); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.