Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200 colleagues in more than 80 countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring an
Information Systems Architect
to define the best practice in infrastructure as code at a global scale. Join us to advance the state of the art, and shape the infrastructure behind tens of millions devices running Ubuntu.
The Information Systems (IS) team is responsible for all IT operations at Canonical, including the infrastructure for building, packaging and distributing Ubuntu globally. As the IS architect, you will own the design of hardware and software implementation from PCI lanes to CDN and everything in between. Our goal is to be a reference operation, using the latest capabilities in Ubuntu and open source more generally, with the most modern operating principles. Your choices will impact the Ubuntu user experience for millions of users, and drive how Canonical’s engineers engage with compute and network resources in a devops setting.
As the IS Architect, you’ll be in a unique position to improve Canonical products and the open-source technologies they’re based on. You do this by leading System Reliability Engineers (SRE) and Data Center Engineers (DCE) to embrace best practices, and make informed decisions on technology choices in all aspects of cloud infrastructure and services. You will coach the IS team on automation, reliability, operational/technical scalability, network infrastructure and security.
This is a home based position, with twice-annual travel to company events totaling around 4 weeks per year.
Location:
This role will be based remotely in the EMEA region
The role entails
Define, get buy-in and implement the holistic vision of a world class internal cloud
Setup, maintain and update the technical design roadmap and guidelines for the SREs within IS, with the aim of improving reliability, resilience, operational scalability, and technical scalability
Collaborate with, and provide the cloud-ops software development teams with input for roadmap, requirements and prioritization to build a world-class, highly standardized and automated operation
Provide the IS management with input and advice with regards to technology, reliability, resilience and business cases
Lead technical choices to implement solutions as self-service products, ensuring scalable operation
Collaborate with product security as well as operations security to set best practice and mitigate new threats in a timely manner
Automate operations for reuse across the world's largest companies, taking into consideration the complexities of distributed systems
Collaborate with development teams to design service architecture, documentation, playbooks, policies and operational procedures
Analyze incidents and events, and establish what the reason behind the reasons are, and what structural improvements can be made to minimize the chance of them reoccurring
What we are looking for in you
Exceptional academic track record from both high school and university
Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
Track record of going above-and-beyond expectations to achieve outstanding results
Extensive knowledge of cloud computing concepts, technologies & operation
Practical knowledge of Linux networking, routing, and firewalls, internet transit and large scale/bandwidth networking.
Experience dealing with significant production outages, incident response and postmortems
A passion for writing, sharing, and maintaining enterprise open-source software solutions
Able to communicate clearly and effectively in English over email, chat, video or voice calls and in-person
Be familiarized and passionate about open-source, especially Ubuntu or Debian
Nice-to-have skills
Modern software engineering background (peer-review, unit testing, SCM, CI/CD, Agile)
Hands-on experience of automatic administration of enterprise Linux servers at scale
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Program
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home Based - Americas
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a Engineering Manager for Sustaining Engineering passionate about open source software, Linux and cloud computing. Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, the growing international software company behind Ubuntu.
Sustaining Engineering is a business critical team that continuously improves various open source software by resolving software defects reported by customers. Software stack includes everything from the kernel all the way up to the user space applications and IaaS platforms. This position leads one of our regional teams and is one of several managers, who report directly to the global Director of Sustaining Engineering.
Our customers build large-scale mission critical infrastructure and application solutions on Ubuntu and open source from Canonical. While not actively developing products, Sustaining Engineering, as part of Support Engineering, solves problems for the customer and for the benefit of the wider Open Source community. This team is well staffed with experts in every time zone and, while the work can be challenging sometimes, the team is resourced to ensure a good work-life balance and ongoing development of each team member.
As an engineering manager in the Sustaining Engineering team, your primary responsibility is to the people you support: ensuring that they are growing as engineers, making valuable contributions, and generally having a great experience at Canonical. Technical leadership and a solid background in software development are a must, so that you are able to help your team members grow professionally. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on strategy and execution.
Location:
This is a globally remote role, unless specified otherwise.
The role entails
Manage and lead a distributed team of engineers
Hire, coach, mentor, provide feedback and career development guidance to your team
Manage & measure key performance indicators (KPIs), and training
Support timely delivery of bug fixes, patches, and other technical solutions to address business needs in a variety of technology fields, including but not limited to Ubuntu, OpenStack, Ceph, Kubernetes, Juju & MAAS
Demonstrate the very best of Canonical in customer interactions
Set and manage expectations with other engineering teams, senior management, and external stakeholders
Advocate and advance modern software development practices
Grow a healthy, collaborative engineering culture in line with the company value
Collaborate with other teams in the organisation
Work from home with global travel up to 10% for internal and external events
What we are looking for in you
Professional software delivery experience using C, C++, Go, Python, or similar
You are knowledgeable and passionate about software development
Leadership experience displaying ability to organise and prioritise complex problem resolution and bug fixes
Experience with version control systems such as git
Experience with debugging tools such as gdb, crash or other
Demonstrated strong commitment to testing methodologies and maintainable code quality
Excellent communication skills in the English language, both verbal and written
Experience with Linux, with a preference towards Ubuntu
Experience with Open Source and Open Source Business Models
People management experience in a support organisation is a strong plus
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote #opensource #linux #softwareengineering #cloudcomputing #technicalsupport #go #python #kubernetes #openstack #ceph
Location: Home Based - Americas; Home Based - APAC; Home based - EMEA
Lead an engineering team that partners with the Linux engineers of a major silicon company, and works across the full Linux stack from kernel to GUI, to optimise Ubuntu, the world’s most widely used Linux desktop and server, for the latest silicon.
The role is a fast-paced, problem-solving role that’s challenging yet very exciting. The right candidate must be resourceful, articulate, and able to deliver on a wide variety of solutions across PC and IoT technologies. Our teams partner with specialist engineers from major silicon companies to integrate next-generation features and performance enhancements for upcoming hardware.
As a Partner Engineering Manager at Canonical your role is to manage relationships with our key technology partners by ensuring timely delivery on agreed project milestones. Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop strong engineers, positively influence the culture, facilitate technical delivery, and work with your team on strategy and execution.
What you’ll do
Lead a team of distributed engineers to design and implement the best Ubuntu integration for the latest IoT and server-class hardware platforms and software stacks
Engage with commercial partners to deliver a delightful, optimised, first class Ubuntu experience on their platforms
Develop your team through coaching, mentoring, leading by example, and feedback
Oversee commercial engagements and support timely delivery on agreed project milestones
Ensure an ongoing commitment to strict quality and reliability standards
Engage with other teams at Canonical to ensure alignment on product architecture and roadmaps
Work from home with global travel up to twice a year for up to two weeks
Who you are
You have worked with Linux distributions, debian packaging and high performance, server-class hardware
You have experience working directly with customers, resolving their technical issues, interpreting their business challenges and effectively communicating how your solution will meet their needs
You have demonstrated experience managing or leading a team of software engineers
You have understanding of agile software development methodologies
You collaborate effectively across multiple internal teams, building trust and delivering results
You have effective communications skills in English, both written and oral
You have a bachelor’s (or equivalent university level) degree, preferably in a technology field
What Canonical offers
Learning and Development opportunities
Annual Compensation Review
Recognition Rewards
Annual Leave
Priority Pass for travel
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity
we will give your application fair consideration
#LI-remote
Location: Home based - Worldwide
Work across the full Linux stack from kernel through GUI to optimise Ubuntu, the world’s most widely used Linux desktop and server, for the latest silicon.
The role is a fast-paced, problem-solving role that’s challenging yet very exciting. The right candidate must be resourceful, articulate, and able to deliver on a wide variety of solutions across PC and IoT technologies. Our teams partner with specialist engineers from major silicon companies to integrate next-generation features and performance enhancements for upcoming hardware.
Location:
This is a Globally remote role
What your day will look like
Design and implement the best Ubuntu integration for the latest IoT and server-class hardware platforms and software stacks
Work with partners to deliver a delightful, optimised, first class Ubuntu experience on their platforms
Take a holistic approach to the Ubuntu experience on partner platforms with inputs on technical plans, testing strategy, quality metrics
Participate as technical lead on complex customer engagements involving complete system architectures from cloud to edge
Help our customers integrate their apps, SDKs, build device OS images, optimize applications with Ubuntu Core, Desktop and Server
Work with the most advanced operating systems and application technologies available in the enterprise world.
Joining Canonical, you will partner with bright minds from all over the world, and work with an exciting set of new technologies in a fast growing company with a truly unique and ambitious vision to build a better platform with free software. You will work with customers on exciting IoT and server platforms and technologies, built to support different verticals: from robots to data centers, from telco to retail.
What we are looking for in you
You love technology and working with brilliant people
You have a Bachelor’s degree in Computer Science, STEM or similar
You have experience with Linux packaging (Debian, RPM, Yocto)
You have experience working with open source communities and licences
You have experience working with C, C++
You can work in a globally distributed team through self-discipline and self-motivation.
Additional skills that you might also bring
Experience with graphics stacks
Good understanding of networking - TCP/IP, DHCP, HTTP/REST
Basic understanding of security best practices in IoT or server environments
Good communication skills, ideally public speaking experience
IoT / Embedded experience – from board and SoC, BMCs, bootloaders and firmware to OS, through apps and services
Some experience with Docker/OCI containers/K8s
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring an
Enterprise Project Manager
Canonical’s mission is to streamline and accelerate the adoption of open source across the entire global enterprise technology market. Our customers embrace the Canonical approach to open source for complex projects on bare metal, on the cloud, and at the edge. Canonical Enterprise Project Managers are responsible for ensuring project success through owning, driving, communicating and respectfully engaging all stakeholders, valuing integrity and accountability.
Within a portfolio of projects with complex and changing software technologies, customer and partner satisfaction is only possible because of exceptional Project Managers who know how to respect and engage all stakeholders.
Location:
This is a Globally remote role.
The role entails
Ensuring programs and projects are delivered within the schedule, scope, cost, budget and resources expectations
Identifying key technical and project risks and issues and actively put mitigating actions in place
Maintaining strong customer focus and working with all key stakeholders to achieve successful outcomes
Conducting regular status meetings and business reviews with customers and providing direction when needed
Managing the delivery schedule of critical third party deliverables for the project
Advocating to customers the appropriate technologies from Canonical's portfolio
Driving project success while managing risks
What we are looking for in you
Experience in Enterprise IT Programs, Process Improvement, and Software Engineering Project Management
Excellent written and verbal communication skills in English
Experience leading cross-cultural, remote and global project teams and customers.
Strong negotiation and influencing skills
Strong communication skills
Deep understanding of Linux, Open Source, and Cloud Technologies
Bachelor's Degree in a STEM discipline
Project Management Certification, preferably PMP or equivalent certification
Agile Project Management certification, preferably Scrum Master or equivalent certification
Ability and willingness to travel domestically and internationally
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
The Canonical MAAS team is responsible for delivering our
Metal As A Service
hyperscale provisioning technology. Ubuntu strives to be the most scalable, cloud ready server distribution and MAAS is our platform to get it there. MAAS is a rapidly evolving software stack written in Python and Go, and we are looking for experienced software engineers who understand performance at scale, networking, storage and usability.
Applicants should be passionate about the future of Ubuntu and be able to show technical leadership with a globally distributed team of engineers who share that passion. This position requires international travel several times a year.
This role entails
Develop MAAS core components and features to make MAAS the #1 bare metal cloud system.
Shape the architecture of MAAS to make it simpler, faster and easier to use.
Collaborate with other teams to ensure MAAS works well with other tools and is released on time.
Contribute your improvements to our continuous integration environment, tests and practices, to maintain fast feedback and good test coverage.
Contribute to documentation of current and existing features, making it world-class resource for Data Centre operators and users.
Provide technical communication and collaboration with other teams where appropriate.
Take personal ownership of problems and drive them to solutions.
Travel internationally
a few times a year to meet and collaborate with your and other teams.
What we are looking for in you
Passionate about open source software, Linux, and Data Centre automation
Solid track record of professional software development experience in Python, Go for back-end roles, or TypeScript, React for front-end roles.
Capacity to learn quickly about new systems and techniques
Excellent logic, problem solving, and troubleshooting skills
Strong English language communication skills - both written and verbal
Experience with Linux server technologies, including but not limited to Virtualization (KVM), Containers (LXC), etc.
You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree
Knowledge of network technologies, including PXE, DHCP, TFTP, DNS, NTP
Some experience with Baseboard Management Controllers and Protocols (Redfish, IPMI, AMT and others)
Strong experience with networking, storage technologies and Cloud hosting and infrastructure.
Ideally, experience of large-scale physical server provisioning and automation, including rapid deployment, configuration, management and service orchestration.
Familiarity with some of the open source development tools and methodologies used in creation of several Ubuntu projects (MAAS, Juju, Ubuntu Server, LXD, Ubuntu Core), such as Launchpad, Debian packaging tools (APT, dpkg) and snapcraft.
An exceptional academic track record from both high school and preferably university.
Willingness to travel up to 4 times a year for internal events
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring a
Project Manager - Ubuntu Embedded Systems at Canonical
As a Project Manager for Canonical’s Devices business, this role is responsible for the coordination and completion of large complex customer-facing projects, overseeing all aspects of project delivery and acting as the primary delivery liaison between Canonical's engineering teams and Canonical's customers.
You will be managing the projects that involve the delivery of Ubuntu images on a wide variety of devices ranging from robots, edge gateways, and IoT devices to PCs and automotive systems. This is a high-profile project management position where you are expected to build and maintain working relationships with team members, customers, other partners/vendors (Silicon vendors, OEMs, ODMs, IHVs), and other Canonical departments/teams.
Location:
This role will be based remotely in the AMERICAs and/or EMEA regions.
The role entails
Managing projects through their complete life cycle and ensuring that the overall goals for both Canonical and the client are met
Successfully delivering engineering professional services for assigned projects
Working with engineering teams on custom board enablement and delivery of Ubuntu images to the customers
Assisting in the development of project statements of work
Drafting and maintaining project-specific schedules/project plans
Obtaining client agreement to the project schedule and agreed-upon work items
Ensuring projects are delivered within the time/resources/scope expectations
Managing project risk mitigation and plans
Driving technical issues to reach desired delivery outcomes
Maintain daily and weekly communication with the client and all internal stakeholders
Managing delivery schedule of critical third-party deliverables for the project
Keeping management informed of the status of assigned projects
Identifying custom engineering requests that are not part of an existing business contract
Advocating the appropriate technologies from Canonical's product portfolio to customers
Supporting different time zones and work non-traditional hours as required to support the assigned projects
What we are looking for in you
Solid project management experience in delivering engineering services to customers managing software development teams and field engineers
Extensive experience successfully managing projects with cross-cultural and multi-continent internal and external project resources, preferably with resources in Asia, Europe, and the Americas
Educational degree preferably in Science, Technology, Engineering, or Math
Good knowledge of Linux and the wider Open Source Software community, and understanding of computer architecture
Excellent communications skills, both verbal and written, in English
Strong leader and problem solver with extensive experience building successful internal and external partnerships and effective working relationships with demanding project sponsors in complex organizational environments
PMP/PMI or PRINCE2 Practitioner Certification preferred
Ability to work non-standard work hours in support of a worldwide sales and project team
Willingness to travel up to 4 times a year for internal events
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Global Remote
Workplace: remote
Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.
We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.
Metabase is looking for a customer-focused, highly technical Success Engineer to join our growing global team. We are looking for someone who loves data, enjoys helping others, and is excited to work for a startup to help our customers get the most out of Metabase.
Our customers are software engineers, data engineers, and data analysts, and they appreciate getting help and advice from experts just like them.
What you’ll do
Talk to our users to understand their goals and challenges
Help customers design and optimize their Metabase implementation
Guide customers how to get data from all the various places it lives, transform it into useful shapes, and convert their questions into actual queries that can be executed.
Solve complex problems and troubleshoot customer issues
Collaborate with our technical communicators to create educational materials for our customers
Serve as the voice of the customer to our product and engineering teams and help drive product development
About you
Enjoy helping people and solving their problems
Strong technical background with 3+ years of experience writing production code, administering systems, and/or managing databases
Strong database and SQL skills
Strong technical expertise in at least two of the following areas, including the ability to investigate and diagnose complex technical issues:
Designing, developing, and troubleshooting web applications
Managing and troubleshooting infrastructure (Docker, AWS, GCP, or similar)
Managing, troubleshooting, and optimizing databases
Nice to have
Experience with Metabase or other BI tools
Experience working for an open source product
Fluency in multiple languages (this is helpful as our users are worldwide)
Why join us?
We operate as a fully remote, async team. Work where and when you’re most productive - we trust you to get your work done. Meetings are rare, efficient, and your time is respected.
Every week brings new complex challenges and opportunities to learn. If you thrive on solving complex problems and enjoy continuous learning, you'll find this role exciting and engaging.
You’ll contribute to a tool that empowers users to unlock insights in their data without relying on a data team.
Closing
Here’s some quotes from real customers about working with Success Engineering:
“The Metabase Success Engineering team is amazing! Outlier in the industry, IMO”
“Tony really took the time to understand our issue and explain things with the perfect level of detail. Just brilliant”
“Incredible help as always from Luis. Not joking, he’s the best contact we have out of all of the vendors I’ve communicated with. Understanding, courteous and resourceful!”
“LeAnn clearly went above and beyond on a bit of an esoteric issue I ran into while casting dates and trying to join questions. We confirmed it was a bug, and I'm hopeful the team will respond quickly to this issue, but I have an exceptionally good interaction with LeAnn and really appreciated her expertise with the product.”
“It was awesome: Zoltan suggested a solution I hadn't asked for, or had even expected. And he quickly fixed the issue for me.”
We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.
For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.
E-Verify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)
Compensation
The US base salary range for this role is listed above, plus equity and benefits.
Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors.
Benefits
We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment.
Location: Home Based - Shenzhen, China
Role Summary
Ubuntu is the most widely used Linux for innovation from cloud to connected device. Our growing team of IoT field engineers help customers deliver sophisticated IoT products and services across a wide range of industries - from autonomous vehicles to refrigeration solutions.
Field engineers carry a significant responsibility - helping customers understand the range of silicon and board options, helping them deliver their unique applications, and helping them ensure the security of critical infrastructure. Our team hires software engineers with experience in the full stack of Linux from firmware to GUI. We represent Canonical and its capabilities to some of the most important companies in the world. Our customers have tremendously varied goals - from mission critical and very expensive machines to tiny and low-cost things. We aim to bring the right insights at each stage of the process and to help these customers make effective choices. Most importantly, we aim to help them deliver devices that meet their business goals, on time.
Responsibilities include consulting, developing, demonstrating, and presenting some of the most advanced operating systems and application technologies available in the enterprise world. The role is a fast-paced, problem-solving environment and the questions require answers can be challenging yet very exciting. The right candidate must be resourceful, quick-thinking, and able to deliver on a wide variety of solutions across cloud, server, desktop and IoT technologies.
This role will support customers in China and the broader Asia-Pacific market.
Key Responsibilities and Accountabilities
Build strategic relationships with key technology partners and customers
Conduct yourself as a trusted technical advisor
Apply expertise in analysing a customer's business or technical challenges and correctly map the appropriate solution
Leverage deep knowledge of Ubuntu and related technologies to provide technical subject matter expertise to sales staff, partners, and customers for the development and implementation of complex IoT products and end-end solutions
Work in conjunction with Canonical’s IoT and Cloud sales, delivery and business development teams to grow existing customer accounts as well as winning new customers, including the interaction with other offices in APAC (Taipei, Tokyo and Beijing).
Develop and present technical sales collateral such as presentations, how-to guides, and technical competitive documents to project teams.
Propose and present custom technical solutions to Canonical’s clients and partners based upon Ubuntu technologies such as Ubuntu Core, Snaps and other Canonical technologies.
Understand and champion the technical knowledge and product skills required to meet customer requirements and close new business.
Assist in coordinating and preparing responses to RFx documents.
Based in Shenzhen, travel required; mix of domestic and international up to 30%.
Required Skills and Experience
A degree in engineering, preferably computer science or software engineering
2 years experience in enterprise or commercial software development with Linux
Excellent communication and presentation skills - both to customers and in support of technology and industry conferences.
Skills in supporting complex sales cycles what involve detailed technical requirements, multiple technical stakeholders and new innovative product designs.
Ability to interpret customer business challenges and technical issues and effectively communicate how a solution will align to their needs and requirements.
Experience of deploying embedded and IoT solutions - from hardware, operating systems through applications and cloud services.
Understanding of security issues in the IoT industry.
Understanding of the Linux kernel: modules, BSPs, etc.
Familiarity with x86 and ARM SoC architectures and vendors.
Experience of working in verticals such as automotive, robotics, gateway, networking, industrial and digital signage.
5+ years of experience in technical roles with Linux, preferably Ubuntu
Open source & Linux
Familiarity with open source development tools and methodology.
A strong and demonstrated grasp of Linux technologies including advanced scripting, development and Linux software packaging experience.
Familiarity with the licenses and license compliance requirements for open source software.
Familiarity with boot loaders and hardware-related aspects of Linux development
Strong English and Chinese language communication skills, especially in online environments such as mailing lists and social collaboration tools
Ability to be productive in a globally distributed team through self-discipline and self-motivation, delivering according to a schedule.
Self-driven personality.
Location: United States
Workplace: remote
Welocalize is currently recruiting English-US into Cherokee freelance linguists for a marketing translation project for one of our top clients.
The project entails translation and post-editing for a thrilling global company, and will suit someone who has experience and interest in IT, software, marketing and social media. We will create teams of translators who will be responsible for one or more products, always reviewing each other.
We receive work every day and the deadlines are usually short – within 24-48 hours, because the jobs are usually small. Ideally, we need people who have regular availability - the more, the better.
You will receive training and follow ups on your jobs initially by one of our more experienced resources, to ensure client expectations are being met.
REQUIREMENTS:
Native level fluency in Cherokee language
When you join Welocalize, you have the opportunity to bring your career to the next level:
... receive steady volume of work and long-term partnership {where this applies}
... professional development: work on exciting projects that will empower you keep learning and growing
... work with multicultural, international team with a great variety of documents and content types
... 24-hour 6-day a week support from our Community team.
If this opportunity sounds appealing to you, apply below.
УдалённоUnited States
УдалённоHome Based - Americas
УдалённоHome Based - Americas; Home Based - APAC; Home based - EMEA
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.