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Location: Australia Workplace: Remote ABOUT HALTER At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB. To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.     ABOUT THE ROLE We’re looking for a motivated, hands-on Field Ops Specialist to join our team as one of our first hardware technicians on the ground in Australia. What is the hardware? The collars and towers that are what makes us Halter. This is a rare opportunity to be part of something genuinely new. You’ll be responsible for building an efficient operational system from the ground up, getting out onto farms, and making sure our hardware infrastructure runs without a hitch. One moment you’re diagnosing a technical issue in the field, the next you’re delivering collars to a new producer. You’ll be the go-to person on the ground, the kind of person who takes ownership and gets things done. You’ll work closely with dedicated teams in Australia, and at Halter’s Auckland HQ. You’ll play a key role in making sure our pioneering producers in the region get an unmatched experience from day one. WHAT YOUR DAY COULD LOOK LIKE - Infrastructure maintenance: Oversee the upkeep and repair of Halter’s on-farm infrastructure to keep operations running smoothly. - Hardware diagnosis: Diagnose issues with our hardware and feed that information back to the right team quickly. - Deployment support: Get out onto farms to help deploy Halter. Troubleshoot issues, support installations, and make sure things go well. - Field insights: Feed your learnings back clearly to our product and engineering teams, so we’re always building what matters most for Australian cattle producers. - On-call: Be part of our global on-call roster to support tower-related incidents and proactively find solutions in a timely manner. - Data analysis: Collect, interpret, and analyse data from our hardware to optimise processes and improve operational efficiency. Spot issues before they become problems. - Maintenance system: Help build and manage a maintenance system tailored to the Australian market. - Collaboration: Work closely across Halter’s teams to stay aligned and drive strong customer outcomes. - Travel: With producers spread across Australia, you’ll be on the road regularly. Expect 3 to 4 days a week and some nights away from home. - Whatever else it takes: You’ll do what needs doing to make Halter continue to succeed in Australia. WHO ARE WE LOOKING FOR - Hands-on experience: Practical experience with tools, electrical work, construction, networking, or equipment fitting is a must. - Go-getter attitude: You’re proactive, you take ownership, and you’re not afraid to figure things out on the go. - Strong communicator: You can translate what you’re seeing in the field into clear, actionable feedback for a remote product and engineering team. - Time management: You manage your own time well and get tasks done on schedule without someone looking over your shoulder. - Team player: You work well with people across different locations and time zones. - Comfortable with ambiguity: This is early-stage market entry. Things will be imperfect. You’ll thrive on that rather than be frustrated by it. - Commitment to excellence: You take pride in delivering the best possible service and making sure Halter’s infrastructure is always at its best. - Willingness to travel: You’re up for regular and sometimes spontaneous travel across the region. OUR BENEFITS - Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan. - Healthy body, healthy mind. We’re partnered with Medibank Health Insurance to support your well-being. - Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth. - We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family. - Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave. JOIN OUR TEAM Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch! Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. WHY OUR TEAM LOVES WORKING AT HALTER: - Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. - Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. - You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund. - This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. As we scale our physical product business and global footprint, data-driven operations are critical to delivering a seamless, high-quality member experience. WHOOP is hiring a Business Analytics Manager to partner with our Operations teams to create visibility, drive accountability, and unlock insights that enable better service, lower cost, and faster decision-making. This role is ideal for someone fluent in data and obsessed with uncovering operational inefficiencies that impact financial performance and the member experience. You will be empowered to shape our data infrastructure, define performance metrics, and drive change across a global ecosystem of vendors and partners. RESPONSIBILITIES - Generate and drive the strategic analytic roadmap to identify exceptions and inefficiencies across the order lifecycle — shipping delays, cost drivers, inventory inaccuracies, and service-level gaps — and translate them into actionable insights. - Own operational metrics, ensuring clarity, alignment, and regular review across stakeholders; bridge operations and finance on forecasting, spend tracking, and variance analysis to ensure operational data and financial reporting tell the same story. - Lead analytics for quarterly cost reduction initiatives, including fulfillment COGS, freight costs, and cost per contact. Partner with Finance on total cost reporting and gross margin analysis. - Contribute to S&OP reviews and Operations OKR check-ins. Deliver the data that shapes prioritization and resource allocation across the operations organization. - Partner with Operations, Membership Services, and Finance to improve accuracy, vendor accountability, and overall member experience. - Collaborate with Data Engineering to improve pipeline reliability and data access across key operational systems. - Build, maintain, and ensure accurate, reliable data assets and trusted metric definitions within our semantic layer — from data pipelines to dashboards and regular performance reviews. - Manage, mentor, and grow a team of analysts, fostering a culture of high performance and continuous improvement. Ensure each analyst has clear workstream ownership and the context they need to proactively identify problems. QUALIFICATIONS - 6+ years of experience in analytics, operations, supply chain, fulfillment, or logistics in a consumer business (eCommerce, hardware, CPG, or retail preferred). - Experience managing or mentoring analysts. You should enjoy coaching and have a perspective on how to grow early-career analysts into workstream owners. - Strong business judgment and ability to connect operational data to cost, experience, and strategic priorities. - Proven ability to operate at both strategic and tactical levels and context-switch between them without dropping quality. - Comfort representing analytics in cross-functional settings and demonstrated success in influencing senior stakeholders on strategic direction based on data-driven insights. - Proficiency in SQL; experience with dbt, Snowflake, or similar ELT/data warehouse platforms. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $150,000 - $180,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.  In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.  These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: Montevideo WorldQuant develops and deploys systematic financial strategies across a broad range of asset classes and global markets. We seek to produce high-quality predictive signals (alphas) through our proprietary research platform to employ financial strategies focused on market inefficiencies. Our teams work collaboratively to drive the production of alphas and financial strategies – the foundation of a balanced, global investment platform. WorldQuant is built on a culture that pairs academic sensibility with accountability for results. Employees are encouraged to think openly about problems, balancing intellectualism and practicality. Excellent ideas come from anyone, anywhere. Employees are encouraged to challenge conventional thinking and possess an attitude of continuous improvement. Our goal is to hire the best and the brightest. We value intellectual horsepower first and foremost, and people who demonstrate an outstanding talent. There is no roadmap to future success, so we need people who can help us build it. The role: The Security Master supports research and collaborates with select front-office and execution teams across WorldQuant. The Security Master Specialist will provide the following services to these groups: Maintain an accurate and up to date Security Master for global equity, futures, options and other asset classes. Liaise with our Treasury Services team to track and understand issues that may be caused by those exceptions and provide resolutions. Work with our partner to manage day to day exceptions, overseeing and organizing a team of consultants in their tasks to this end. The Security Master specialist will also oversee the team of consultants for the following: Research and track upcoming exchange notices and corporate actions that impact the researchers. Provide commentary to multiple teams on the same. Seek accurate information from brokers, data vendors, issuers, exchanges and other sources to ensure corporate actions are accurately represented.  Liaise with brokers on these topics where necessary. Ensure corporate actions are applied consistently across all asset classes – providing information to any team that may require further information, and alerting teams where information is delayed, inaccurate, inconsistent or may in any way affect some of the front office and execution teams. Verify accurate valuation data is available for all asset classes, finding and resolving breaks with relevant parties. To support the service, they will also assist in on boarding and testing any new features of the security master; build, maintain and oversee new operations procedures that arise from any new features.  Liaise with our partner on the same. Mandatory Skills: Experience managing data within a firm wide Security Master Experience in Corporate Actions Well-versed with data-validation, exceptions and anomalies/pricing differences driven by collaborating with some of the front office and execution teams Understanding of financial instruments Managing operational processes and deadlines Desirable Skills: Experience with SQL (Joins across multiple tables, common table expressions, temporary tables, aggregate functions, case statements, ad-hoc loading of files into the database). Unix shell commands and scripting Roles and Responsibilities: Daily analysis and filtration of reports Daily running of tests and reporting bugs in select cases, e.g., comparing Security Master's data with vendor data Responding to and following up on raised tickets, as well as researching internal tickets for data issues – managing life cycle to resolution Constant analysis of regular tickets related to corporate actions Driving continuous process improvement Ad Hoc tasks – researching and testing for new features of security master applications, as well as onboarding and testing corporate actions for new share classes What We Offer: Competitive compensation package. Core benefits include: premium private health insurance. Strong culture of learning and development: training courses, guest speakers, share and learn events, etc. Regular team buildings, annual conferences and occasional global summits – opportunity to travel and connect with our local and global teams. Dynamic work without routine in a leading international company. #LIRS-1 By submitting this application, you acknowledge and consent to terms of the WorldQuant Privacy Policy. The privacy policy offers an explanation of how and why your data will be collected, how it will be used and disclosed, how it will be retained and secured, and what legal rights are associated with that data (including the rights of access, correction, and deletion). The policy also describes legal and contractual limitations on these rights. The specific rights and obligations of individuals living and working in different areas may vary by jurisdiction. Copyright © 2025 WorldQuant, LLC. All Rights Reserved. WorldQuant is an equal opportunity employer and does not discriminate in hiring on the basis of race, color, creed, religion, sex, sexual orientation or preference, age, marital status, citizenship, national origin, disability, military status, genetic predisposition or carrier status, or any other protected characteristic as established by applicable law.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Support the business of Agent Development: Serve as the strategy and operations partner to Agent Dev leadership, and bring the same operational rigor to Agent Dev that powers our Sales organization. - Stand up the operating cadence: Partner with Agent Dev leaders to provide clear visibility into business health, including pipeline, deployment progress, utilization, expansion opportunities, and risks. - Operationalize best practices for enterprise agent deployment: Help define and scale the playbook for how Sierra builds, evaluates, launches, and expands AI agents at large enterprises. - Drive account expansion strategy: Work closely with account teams to identify whitespace, prioritize expansion opportunities, and build repeatable motions that convert post-sale momentum into durable revenue growth. - Turn insight into action: Analyze complex datasets and translate findings into clear, executive-ready recommendations that drive high leverage decisions. - Build internal tooling with AI: Leverage AI-native tools such as Claude Code, Cursor, and Codex to build lightweight internal systems, automate workflows, and create operational leverage across Agent Dev. WHAT YOU’LL BRING - 5-7 years of experience in management consulting, investment banking, private equity, or strategy and operations at top-tier technology companies. - Strong analytical rigor with the ability to work with large datasets and translate analysis into executive-ready insights and clear business actions. - Demonstrated experience supporting sales, post-sales, or commercial teams in a strategy and operations capacity. - Comfort with ambiguity and fast-changing environments, with the ability to independently structure complex problems and drive them to resolution. - Commercial instinct and business judgment, with a clear understanding of how enterprise technology products are landed, deployed, and expanded. - Strong communication skills, with the ability to influence senior stakeholders and act as a trusted advisor. - A growth mindset, coachability, and willingness to roll up your sleeves. No task is too small if it helps the team win. EVEN BETTER... - Technical fluency and coding comfort: You have built apps or internal tools before and can confidently use AI coding tools such as Claude Code, Cursor, or Codex to create production-ready internal solutions. - Previous 0-1 operating experience at a growth stage technology company. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Kuala Lumpur, Malaysia About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Role Overview Drive the market promotion and commercial adoption of RWA products through traditional financial channels. Key Responsibilities Engage traditional brokerages, asset managers, and similar clients; build and maintain partnerships to get RWA products into their client recommendation systems Develop a deep understanding of traditional financial institutions' client structures, compliance requirements, and product preferences, and design targeted channel promotion plans Plan and execute promotional activities for traditional finance audiences, including roadshows, co-branded campaigns, and institution-specific sessions Coordinate cross-functional resources across Assets, BD, Compliance, Marketing, and regional teams to ensure channel promotion is delivered smoothly Own the full partnership lifecycle: initial proposal discussions, execution follow-up during the partnership, and post-partnership performance review and relationship maintenance Track key channel metrics (traffic volume, conversion rate, AUM contribution, institutional activity, etc.) and continuously optimize channel strategy Requirements 3+ years of relevant experience; background at a traditional brokerage, bank, or asset management firm preferred Familiar with the basic logic of traditional financial products (bonds, funds, structured products, REITs, etc.) and institutional client decision-making processes Understanding of core RWA concepts and leading projects (e.g. Ondo, Maple, Centrifuge), and able to explain on-chain asset logic clearly to traditional finance audiences Good English listening, speaking, reading, and writing skills; able to communicate and collaborate independently with overseas institutions and cross-regional teams Strong execution; able to drive multiple channel projects in parallel in a fast-paced environment Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Location: Auckland Workplace: OnSite ABOUT HALTER At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB. To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. ROLE SUMMARY Set technical direction and standards for production test systems, scaling globally and building team capability. WHAT YOU’LL DO - Own production test strategy across products and sites, including coverage philosophy, fixture architecture, calibration approach, validation evidence, and readiness gates. - Lead architecture and delivery of production test systems that scale globally, ensuring stations, fixtures, instrumentation, software interfaces, and data flows are reliable and repeatable. - Set standards for production testing fixture architecture, instrumentation strategy, validation evidence, interface design, and ongoing maintenance/calibration. - Drive cross-functional execution for NPI and major ECNs with clear go/no-go calls, aligning fixture, process, product, firmware, and software trade-offs. - Create leverage through mentoring and technical leadership for production test engineers and technicians, while staying close to critical technical decisions. WHAT WE’RE LOOKING FOR - Proven technical leadership of production test or test engineering teams, with experience taking test systems from development through production release and ongoing improvement. - Deep knowledge of test systems, fixture architecture, calibration, data pipelines, and factory operations, including how test coverage, yield data, traceability, and validation evidence are used to make production decisions. - Strong communicator; able to align Production Process, Machine Design, Product Design, Firmware, Production Software, Quality, and factory teams on complex technical programs, trade-offs, and readiness decisions. JOIN OUR TEAM Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch! Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. WHY OUR TEAM LOVES WORKING AT HALTER: - Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. - Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. - You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund. - This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"

Location: Lappeenranta, Finland About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role The Mechanical Operations Technician is responsible for the safe, reliable, and efficient operation, inspection, maintenance, and repair of mechanical systems supporting a mission-critical data center in Lappeenranta, Finland. Working as part of a 24/7 Critical Facilities Operations team, the technician ensures maximum equipment availability while supporting the site's commitments to energy efficiency, sustainability, and operational excellence. Key Responsibilities Critical Facilities Operations Operate and monitor mechanical infrastructure using the Building Management System (BMS) and routine field inspections. Respond to alarms, equipment faults, and operational events in accordance with Standard Operating Procedures (SOPs) and Emergency Operating Procedures (EOPs). Record equipment readings, operating parameters, and shift activities. Support planned switching operations and maintenance windows. Mechanical Maintenance Perform preventive, predictive, and corrective maintenance on mechanical equipment. Troubleshoot mechanical failures and carry out repairs or coordinate vendor support. Assist with commissioning, recommissioning, and integrated systems testing. Maintain accurate maintenance records using the Computerized Maintenance Management System (CMMS). Mechanical Systems Operate and maintain systems including: Chilled water systems CRAH and CRAC units Chillers Air Handling Units (AHUs) Pumps and hydronic distribution systems Heat exchangers HVAC systems District cooling and heat recovery systems (where applicable) Water treatment systems Mechanical valves and piping Expansion vessels and pressure systems Health, Safety & Compliance Work in accordance with Finnish occupational safety legislation and EU health and safety requirements. Follow Permit to Work (PTW), Lockout/Tagout (LOTO), and risk assessment procedures. Use appropriate Personal Protective Equipment (PPE). Participate in emergency response activities and incident investigations. Promote a strong safety culture and environmentally responsible work practices. Qualifications Education Vocational Qualification (Ammatillinen perustutkinto) or Bachelor's degree in Mechanical Engineering, HVAC, Building Services Engineering, Industrial Maintenance, or a related technical discipline. Equivalent technical or military experience may also be considered. Experience 2–5 years of experience maintaining mechanical systems in data centers, industrial facilities, manufacturing, hospitals, power generation, or other critical environments. Experience with Building Management Systems (BMS) and CMMS software is preferred. Technical Skills Knowledge of: HVAC and cooling systems Chilled water and hydronic systems Pumps, motors, and heat exchangers Mechanical fault diagnosis Building Management Systems (BMS) Computerized Maintenance Management Systems (CMMS) Mechanical drawings and Piping & Instrumentation Diagrams (P&IDs) Energy-efficient building systems Preferred Qualifications Occupational Safety Card (Työturvallisuuskortti) Hot Work Card (Tulityökortti) First Aid Certificate (EA1 or equivalent) Refrigerant handling qualification (where applicable) Fluent English (written and spoken) Finnish language skills are beneficial but not essential Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Chicago, NYC DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. As a Trading Operations Engineer you will provide support to a group of trading desks based in Chicago. This is an opportunity to solve challenging problems while working closely with experienced traders, researchers and software engineers to optimize operational workflow and use the right tools and technology for the job. Responsibilities: Provide operational support for several of the firm’s crypto trading desks Trade capture for all products related to the desks’ activity: futures/futures options Trade and position reconciliation with the firm’s clearing houses and brokers Daily P&L calculation and substantiation Working knowledge and experience in derivatives Gain mastery of the firm’s proprietary trade capture, inventory management, treasury management, and risk management systems necessary to support the desks’ activity Act as process owner for current functionality and provide critical support and advice regarding needed enhancements to technology, workflows, and processes: Gain a strong understanding of traders’ risk management tools and provide support for related traders’ needs Upgrade and support traders’ tools to effectively utilize technologies and tools that are firm standard Interface with technology to improve tools where they fall short of meeting the desks’ needs Adopt, integrate, and promote new technology as it becomes available Requirements: Strong interest or working knowledge and experience in crypto Previous experience with Version Control, Git, Python, Cron, Linux 2-3 years of experience in the front office, middle office, back office, or risk management roles working with exchange-traded and over-the-counter products and derivatives Experience working with derivatives is preferred Substantial prior interaction with the front office and senior management in an active trading environment Bachelor’s degree in Computer Science, Engineering, or related STEM field Demonstrated ability to work independently Demonstrated ability to analyze problems and synthesize and implement solutions The annual base salary range for this position is $100,000 to $150,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice . California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice . [#LI-TL1]

Задачи: — Полный цикл найма по операционным ролям (от запуска до предложения и закрытия) — Тесное сотрудничество с менеджерами по найму и руководством для определения профиля и стратегии найма — Формирование качественного пула кандидатов через активный поиск, рекомендации и креативные методы — Обеспечение быстрого, структурированного и высокого уровня интервью (четкая ответственность, быстрый фидбек, хороший опыт кандидата) — Выступать стратегическим советником, оспаривать предположения, оценивать кандидатов и влиять на решения по найму — Разработка и улучшение процессов найма и стандартов интервью по мере масштабирования — Поддержание дисциплины в ATS (Greenhouse), обеспечение качественных данных и структурированной оценки — Вклад в бренд работодателя и позиционирование на рынке для операционных ролей Требования: — 4–8+ лет опыта в рекрутинге, желательно внутреннем или гибридном (агентство + внутренняя команда) — Сильные навыки бизнес-партнерства, умение влиять и оспаривать мнения заинтересованных сторон — Опыт работы в быстрорастущих и динамичных компаниях — Высокая ответственность и инициативность в закрытии вакансий — Хорошее суждение по качеству кандидатов (как по компетенциям, так и по культурному соответствию) — Отличные коммуникативные навыки и управление заинтересованными сторонами — Аналитический подход к найму (управление воронкой, конверсия, качество) — Опыт работы с ATS, предпочтительно Greenhouse Плюсом: — Опыт найма операционных и бизнес-ролей в масштабируемых компаниях — Опыт работы в стартапах, масштабируемых компаниях или операционно сложных средах — Знание рынков недвижимости, маркетплейсов, логистики или схожих отраслей — Опыт найма в разных географиях Условия: — Возможность работать удаленно — Высокая степень ответственности и влияние на формирование команд — Работа напрямую с основателями и топ-менеджментом — Возможность построить процессы с нуля в быстрорастущем бизнесе — Перспектива роста до старшего или ведущего специалиста по найму — Участие в создании компании, определяющей категорию на рынке

Location: Global (Remote) Workplace: Remote ABOUT RWAZI Rwazi is a global consumer-intelligence company. We turn real-world data — collected by contributors on the ground in markets around the world — into intelligence that the world's leading brands use to make decisions. Behind every dataset is a network of real people doing real work in the field, and an operations team that makes sure that work lands on spec, on time, and paid. THE ROLE We are looking for an operator to build and run our contributor network across Latin America. You will recruit and activate contributors, hire and supervise field agents, and source implementation partners — studios, agencies, universities, and local field firms — that extend our delivery capacity. Then you will manage live data-collection projects end to end, from specification through to accepted delivery. This is a field role as much as a desk role. You will meet contributors and partners in person, run recruitment drives and training sessions in key cities, supervise collection days on site, and travel regularly across the region. If you want to manage from behind a dashboard only, this is not the role. If you want to build something on the ground that thousands of people earn from, it is. WHAT YOU'LL DO - Build the network — recruit, vet, and onboard contributors and field agents across LATAM markets. - Get out there — meet contributors, communities, and potential partners face to face; run in-market recruitment drives, onboarding sessions, and meetups. - Manage implementation partners — source, onboard, and manage studios, agencies, and field firms to the same spec and quality bar as our own network. - Run field agents — hire, brief, schedule, and supervise agents, including on-site oversight of collection days. - Deliver projects end to end — own live data-collection projects from spec to accepted delivery: volume, quality, timeline, and budget. - Protect quality — enforce spec adherence so submissions pass review the first time; feed rejection patterns back into training. - Support the people doing the work — be the real-time support line for contributors in the field, and make sure everyone gets paid accurately and fast. - Build the playbook — sourcing channels, partner pipeline, onboarding flows, and QC checklists that scale beyond you. WHAT YOU'LL BRING - Experience managing distributed field teams, gig-economy contributors, or crowdsourced data-collection operations — ideally across multiple LATAM markets. - Real field experience: you've run recruitment drives, trainings, site visits, or collection operations in person. - Experience managing third-party vendors or partners against a spec and a deadline. - Fluent Spanish and English; Portuguese strongly preferred. - Willingness to travel regularly within the region, including short-notice trips. - Operational discipline: real-time trackers, numbers-first updates, and the instinct to raise problems with a fix attached. - Bias to action. We operate on output over effort, speed over perfection, and ownership over hierarchy. DETAILS - Contract engagement, full-time commitment, based anywhere in Latin America. - Monthly rate plus reimbursed work travel; performance-based variable pay may be discussed after an initial three-month period. - You'll work directly with our Operations and Monetization leadership from day one. HOW TO APPLY Send us your CV plus a short note on the largest field operation or contributor network you have personally run: how many people, what they produced, and what you would do differently. We weight proof of work over credentials — if you have run something real, we want to hear about it.

Location: British Columbia; Canada Wide - Excluding Quebec Workplace: Hybrid Safe Software is looking for a Senior Manager, People Operations & Total Rewards to join our HR team. As Senior Manager, you will own compensation philosophy and architecture, total rewards and benefits, people operations and systems, and AI enablement for People & Culture — company-wide, across GTM, Product & Development, and every other part of the business. This role has real impact: it builds the comp philosophy people trust and the people systems that don't break as Safe scales toward $250M ARR. We have an immediate opening and are excited to find the right candidate to join our team. ABOUT THE TEAM As part of the HR team, you'll join a group of HR professionals who partner directly with business leaders across Safe Software. Unlike our HR Business Partners, who are each embedded with a specific part of the business, this role owns the infrastructure underneath all of them — compensation, benefits, HRIS, and people operations, company-wide. You'll report to the HR Director, lead a team of two, and work closely with the CRO, Finance, and the Sr. HRBPs in GTM and Product & Development, who rely on your data and infrastructure to do their jobs well. Safe builds FME, the data integration platform trusted by 40,000+ organizations in over 100 countries. Profitable, PE-backed, and on a deliberate path to $250M ARR, every part of the business is scaling at once — and none of it holds together without a comp philosophy people trust and people systems that don't break. That infrastructure doesn't exist yet in the form this stage of growth needs. You're building it. WHAT YOU'LL BE DOING As Senior Manager, People Operations & Total Rewards, you will operate at all altitudes — one week rebuilding the leveling framework that every promotion decision at Safe will run through for the next three years, the next designing an AI workflow to save the team two hours of repetitive work or recalculating a pay band because one offer would have broken it. Both are the job. COMPENSATION PHILOSOPHY & ARCHITECTURE - Own the philosophy, not just the policy. Define what “competitive” means at Safe — market positioning, pay ranges, geographic strategy — and be able to defend it in the room, not just document it. This is a point of view, not a survey result. - Build the architecture from first principles. Job architecture, leveling, and banding largely don't exist in a form that scales past Safe's current size. You're building the framework that holds the next 500 hires, with AI in mind, not patching the one built for the first 50. - Run the comp cycle end to end. Merit, profit sharing, variable compensation, commissions — own the calendar, the modeling, manager enablement, and calibration inputs. The Sr. HRBPs in GTM and P&D own the business conversation; you own the philosophy and the infrastructure underneath it. - Design variable pay where the business needs it most. Partner with the CRO, the Finance team, and the GTM HRBP on OTE structures and quota frameworks. You're not approving their work after the fact — you're building it with them, as the expert in the room on compensation. TOTAL REWARDS & BENEFITS - Own the benefits strategy end to end. Plan design, vendor selection, renewal cycles, and annual open enrollment — across a workforce that's about to span more than one country. - Build for EMEA and US growth. GTM's international build-out is coming. Benefits, pay bands, and statutory requirements need to exist before someone in an international location gets an offer letter, not after. - Make total rewards legible. Comp statements, benefits guides, and manager talking points that explain the “why,” not just the number. If employees don't understand what they're paid and why, the philosophy isn't working yet. PEOPLE OPERATIONS & SYSTEMS - Make the HRIS the source of truth, not a system everyone works around. Own data integrity, workflow automation, and integrations across payroll, benefits, and the tools HR runs on. - Build the reporting infrastructure the business actually uses. Attrition, comp equity, calibration distributions — the Sr. HRBPs reference this data constantly. If it's wrong, slow, or missing, their advice to leaders is weaker. You build the pipes; they use the water. - Automate the process debt away. Onboarding paperwork, data entry, manual approvals — map what's manual today and give it back in hours, not workarounds. AI ENABLEMENT FOR PEOPLE & CULTURE - Be the AI enablement expert for the HR team. Find the tools, run the pilots, and bring back what works — for comp modeling, people ops workflows, and data synthesis. This is a working part of the job, not a side project: the rest of People & Culture shouldn't have to figure out AI adoption alone. - Lead the team's own AI transformation, not just your corner of it. Before People & Culture can credibly help the rest of Safe navigate the shift to AI, the team needs to live it first. You build the practices, comfort, and guardrails the rest of HR adopts. STRATEGIC PARTNERSHIP - Bring a point of view to every comp and data conversation. Pay equity analysis before someone asks for it. A retention read before someone resigns. The craft is in the interpretation, not the spreadsheet. - Be the person leaders call before the decision is final. Headcount planning, org design, a comp exception someone wants to make — you're in the room helping think it through, not rubber-stamping it afterward. QUALIFICATIONS, SKILLS, AND COMPETENCIES Safers come from a variety of backgrounds with a diversity in skills and knowledge. That said, we find that those who are most successful in this role have experience with the following areas. REQUIRED SKILLS: - 7+ years in Total Rewards and/or Compensation, with real ownership of People Operations or HRIS - Built or substantially overhauled a job architecture or leveling framework - Led a full comp review cycle end to end — merit, bonus, and more - Comfortable owning HRIS as source of truth: data integrity, workflow automation, integrations - Fluency with people analytics: comp equity, pay bands, attrition, and calibration data - Has built and shipped AI-driven workflows that stuck — not pilots that fizzled out — with a proven track record implementing AI workflows in an HR/People context and the ability to mentor others toward the same fluency - Effective communication skills DESIRED SKILLS / BONUS POINTS: - Experience at a PE-backed or high-growth SaaS company ($100M–$500M ARR range) - CCP, CBP, or similar compensation certification - EMEA or multi-jurisdiction comp and benefits experience - Experience designing variable pay/OTE frameworks for a GTM org - HRIS implementation or migration experience - Experience preparing materials for leadership or a board compensation committee - A Bachelor's degree in Human Resources or a related field, or an equivalent combination of education and experience. WHAT YOU CAN EXPECT When you choose a career with Safe Software, you’re also choosing… - Meaningful Work: Make a profound impact across our business, workplace and data integration product. - A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support. - Social Responsibility: Become part of a team that finds meaningful ways to give back https://www.safe.com/about/community-initiatives/. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives. - Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe. - Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to. - Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year. - Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period. - Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption. - Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program. - An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team! ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.

Location: Salt Lake City, Utah, United States About the Role iCapital is seeking a detail-oriented and technically capable Analyst or Associate to join Strategic Transformation team. This individual will own root-cause investigations of production data issues, contribute to ETL pipeline development, and act as the primary liaison between Fund Finance operations and engineering. This role will help define requirements, drive data quality initiatives, and build the tooling and dashboards that give stakeholders real-time visibility into exceptions and resolution status. The Strategic Transformation Data team is an embedded data function within Fund Finance at iCapital. This team partners directly with Fund Operations, Technology, and Product teams to resolve data quality issues, build ETL pipelines, and deliver automation tooling that enables the business to scale. The team sits at the intersection of data engineering, business analysis, and operational transformation. Responsibilities Perform root-cause analysis of production data issues using SQL, working cross-functionally with engineering and operations teams to drive resolution. Support and contribute to ETL pipeline development, collaborating closely with Product managers and engineers throughout the development lifecycle. Serve as the primary liaison between fund administrators, business groups, and technology teams to manage and resolve data exceptions and discrepancies. Develop exception management tooling to strengthen data quality controls and produce metrics and dashboards that help stakeholders prioritize issue resolution. Define clear business and technical requirement documents for engineering teams addressing new features or existing issues. Build an in-depth understanding of end-to-end organizational data flows and their downstream impact on Fund Finance business processes. Write test cases and perform UAT to ensure issues are identified and addressed before production deployment. Identify and contribute to automation initiatives that reduce manual intervention in recurring data workflows, including reconciliation, ingestion monitoring, and exception handling. Formalize operational knowledge into structured documentation, enabling the team to scale independently of individual expertise. Own the end-to-end delivery of data initiatives supporting Fund Finance, Transactional Operations, and Investor Relations workflows, partnering with Product Managers and internal stakeholders to define scope, gather business requirements, translate needs into technical solutions, and drive implementation for both existing workflows and new product features Serve as a subject matter expert on data workflows and platform functionality, independently advising internal teams on data dependencies, product functionality, and operational impacts Qualifications 2+ years of experience in a business analyst, data support, or application support role within financial services Bachelor’s degree or higher in computer science, business analytics, business administration, finance, or a related field Proficiency in SQL for data analysis, investigation, and root-cause diagnostics Strong relationship management skills with the ability to build partnerships and work effectively across internal teams, fund administrators, vendors, and other external stakeholders Proven ability to balance multiple projects, priorities, and stakeholder conversations across different teams and business functions Proven ability to perform structured root-cause analysis and coordinate with engineers through investigation and resolution Strong analytical and problem-solving skills, with the ability to translate complex data issues into clear business language Excellent communication and stakeholder management skills and comfortable working across technical and non-technical audiences Experience with private equity, hedge fund, or alternative investment operations and data Familiar with ETL pipeline concepts, data ingestion patterns, or workflow automation Experience writing Jira tickets or structured requirement documents for engineering teams Exposure to AI-assisted tooling or automation frameworks and Python are a plus Benefits The base salary range for this role is $70,000 to $85,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: San Jose, California or Remote Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back? , as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities. Important Notice: ⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in @nex.inc . If you receive a suspicious email or message, please do not respond and report it immediately to us. Location: San Jose, CA or Hybrid (with remote support to Hong Kong) Annual Salary: USD 130,000 - USD 160,000 Final base salary within this range will be determined based on job-related factors, including the candidate’s experience, skills, qualifications, and geographic location. Type: Full-time Reports to: (Interim) Director, IT About the Role We are looking for a dedicated and detail-oriented IT Operations Specialist to run day-to-day IT operations at Nex. Based in our San Jose office (hybrid), you’ll own device lifecycle management, workspace networking, and access provisioning, while also providing remote support to our Hong Kong office. You will play a critical part in keeping employees productive, secure, and equipped with reliable technology as we scale. The ideal candidate is a proactive, service-oriented problem solver who can own IT operations workstreams end-to-end and execute independently, while coordinating with a global team across time zones. This role partners closely with our Information Security team on security-related operations. If you bring broader experience in IT strategy, procurement, or infrastructure, we’d love to hear about it — there’s room to grow the scope of this role over time. What You'll Do IT Operations Own device procurement, provisioning, maintenance, troubleshooting, resets, and redeployment across the corporate device fleet Administer IT access provisioning and security for less-sensitive systems (e.g., maintaining admin lists, standard user access) Maintain corporate device information security, including anti-virus and endpoint protection tools Administer corporate workspace IT and networking infrastructure — Wi-Fi, server room equipment, and videoconferencing — for the San Jose office Provide remote support for Hong Kong office networking and videoconferencing systems Respond to day-to-day employee IT support requests (helpdesk tickets) with speed and clarity Strategy & Cross-Functional Support Ownership and maintenance of internal IT-owned systems and infrastructure for shared use by multiple functional groups Support on business applications and systems procurement, contract negotiation and budget management Support delivery of employee IT security training (e.g., anti-phishing awareness) in coordination with InfoSec Provide input on device management strategy (e.g., MDM/MAID tooling) based on day-today operational experience Assist with vendor coordination and support tickets for outsourced IT operations, as directed Who You Are Required Qualifications 2–5 years of experience in IT support, IT operations, or systems administration Hands-on experience with device management (e.g., MDM tools such as Jamf, Intune, or similar) Working knowledge of corporate account and productivity platforms (e.g., Google Workspace admin console) Familiarity with core networking concepts (Wi-Fi, VPN, firewalls) and videoconferencing hardware/software (e.g., Zoom Rooms) Experience with endpoint security tools (anti-virus/EDR) and basic access-control administration (e.g., 2FA) Strong troubleshooting skills and a service-oriented approach to internal IT support Ability to work independently while coordinating with colleagues across time zones (Hong Kong, U.S. and Europe) Preferred Qualifications Exposure to device management strategy (e.g., MDM/MAID tooling selection and roadmap) or corporate account strategy (e.g., Google Workspace), balancing security with operational efficiency Exposure to access provisioning and security strategy for more sensitive systems (e.g., contributing to 2FA/MFA policy, not just administering standard access) Exposure to business application procurement, contract negotiation, or vendor management Exposure to ownership of shared infrastructure (e.g., cloud systems, data lake) across multiple teams Exposure to ownership of customer-facing systems (e.g., Shopify, corporate websites) Experience supporting a hybrid or multi-office environment Experience in consumer tech, gaming, or hardware companies #LI-Hybrid We Offer Competitive compensation package. Flexible working hours and vacation policy. Product-driven culture that treasures talents and individual growth. Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field Nex is located in San Jose, California, USA and Hong Kong . Learn more about us at https://www.nexplayground.com/about . We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms! Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.

Location: US - Culver City, United States Scopely is looking for an Executive Talent Acquisition (Marquee) and Operations Coordinator to join our Talent Acquisition team in our Culver City hub on a hybrid basis, working up to four days per week in the office. This role plays a critical part in Scopely's executive hiring efforts, partnering closely with senior leaders and executive candidates while managing highly confidential information, complex processes, and high-touch candidate experiences. At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. Our Talent Acquisition team is responsible for finding & attracting the best of the best for our business. This team sits globally in the US, UK, Spain, Mexico, China & India and is on a mission to engage with top talent to Inspire Play, Every Day! What You Will Do: Lead the coordination of highly complex, confidential executive searches, requiring exceptional discretion, adaptability, and coordination across senior stakeholders. Own the operational coordination of executive recruiting, ensuring complex executive searches remain organized, on track, and operationally through search close. Exercise independent judgment to resolve complex operational challenges, balance competing executive priorities, and maintain momentum on executive searches with minimal guidance. Partner closely with Talent Partners and hiring leaders to drive interview processes forward and maintain momentum across executive searches. Coordinate and manage executive-level candidate interviews, both virtual and onsite, including complex scheduling across multiple global time zones and travel arrangements for non-local candidates. Track candidate progress throughout the recruitment lifecycle and proactively identify and resolve scheduling or process-related issues. Prepare and distribute interview schedules, candidate materials, and briefing documents to interview teams and stakeholders. Own executive recruiting documentation and reporting, ensuring executive search trackers, updates, meeting materials, candidate data, and reporting across the ATS and other recruiting tools are accurate and prepared for senior leadership. Own and coordinate executive NDAs, references, background checks, and offer administration to ensure timely completion and a seamless, compliant hiring process. Serve as the primary point of contact for executive candidates throughout the interview process, ensuring a seamless, high-touch experience. Facilitate candidate travel logistics, onsite interview experiences, and executive recruiting events, including candidate dinners and leadership engagements, ensuring every interaction reflects Scopely's employer brand. Coordinate executive recruiting programs and events while delivering a white-glove experience for executive candidates and senior stakeholders through exceptional planning, communication, and professionalism. Build strong working relationships with executives, Executive Assistants, hiring teams, and cross-functional partners to support successful hiring outcomes. Support select Talent Acquisition programs and initiatives by coordinating logistics, maintaining documentation, and helping ensure operational excellence across the recruiting function. Continuously identify opportunities to improve recruiting coordination processes, candidate experiences, and operational efficiency by streamlining workflows, enhancing candidate experiences, and increasing team efficiency through new tools and best practices. What We’re Looking For: Experience in recruiting coordination, executive support, or other high-touch coordination roles; executive-level scheduling experience is strongly preferred. Exceptional organizational skills, sound judgment, and the ability to manage competing priorities with urgency in a fast-paced environment. Exceptional attention to detail, accuracy, and follow-through, with a commitment to delivering a world-class candidate experience. Experience partnering with senior leaders, Executive Assistants, and cross-functional stakeholders, while handling highly confidential information with discretion and professionalism. Excellent written, verbal, and interpersonal communication skills. Proficiency with Google Workspace, including Gmail, Calendar, Docs, and Sheets. Experience working with Applicant Tracking Systems (ATS) and recruiting technologies. A proactive, resourceful approach to problem-solving and process improvement. A continuous improvement mindset, with a natural curiosity for new tools, technologies, and more efficient ways of working. At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us and embrace the adventure! For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience. CA, CO, NJ, NY, and WA Annual Salary Range $80,000 — $82,000 USD About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

Location: Jeddah, Saudi Arabia; Hyderabad, India; Nairobi, Kenya; Cape Town, South Africa; Cairo, Egypt The Research Technician will support the Interfacial Lab (iLab) at KAUST by assisting with greenhouse and growth chamber operations, laboratory testing, and field trials related to biochar and soil amendment research. The role involves preparing soil substrates, monitoring plant growth, conducting soil and plant analyses, supporting irrigation and field deployments, and maintaining accurate experimental records to ensu r e successful execution of agricultural research projects. Requirements Support greenhouse and growth chamber operations, including setting up and maintaining plant growth experiments. Prepare soil substrates with biochar amendments (CarboSoil, SandX, and superhydrophobic sand) according to experimental protocols, and monitor plant health, growth conditions, and productivity metrics. Conduct soil and plant sample analysis, including pH, EC, nutrient composition, and water retention. Assist with field trials, soil preparation, planting, irrigation setup, soil sampling, and environmental monitoring. Maintain laboratory inventory, experimental records, and ensure compliance with laboratory safety procedures. Requirements: Bachelor's degree in Agriculture, Agronomy, Plant Science, Soil Science, Horticulture, or a related field. Minimum 5 years of hands-on experience in greenhouse operations, agricultural research, field trials, and soil/plant analysis. Experience with irrigation systems, greenhouse/growth chamber operations, and laboratory testing. Knowledge of biochar and soil amendment technologies is an advantage. Proficiency in soil and plant analysis, including pH, electrical conductivity (EC), nutrient composition, and water retention testing. Ability to maintain accurate experimental records, manage laboratory inventory, and follow laboratory safety procedures. Valid driving license and willingness to work at field sites when required.

Location: Jeddah, Saudi Arabia; Al Khobar, Saudi Arabia; Delhi, India; Chennai, India Eram Talent is on the lookout for a dedicated and skilled Field Operator to join our team within the Water treatment plant . As a Field Operator, you will play a critical role in ensuring the safe and efficient operations of various equipment in the field. Your responsibilities will include: Operating and monitoring field equipment, including pumps, compressors, and valves. Conducting regular maintenance and inspections to ensure equipment reliability. Diagnosing and addressing operational issues as they arise. Adhering to all safety protocols and standard operating procedures. Documenting and reporting any equipment failures or safety concerns. Collaborating with team members to maximize production efficiency and minimize downtime. If you are passionate about working in a dynamic environment and have the technical knowledge and hands-on experience, we encourage you to apply. Requirements Diploma or equivalent is required. Minimum of 5 years of relevant experience as a Field Operator or in a similar position. Experience in chemical plant or sea water pump station or wastewater treatment plant etc Strong technical and mechanical skills for troubleshooting and maintenance. Ability to work independently and make timely decisions under pressure. Effective communication and teamwork abilities. Willingness to work shifts and travel as needed.

Location: Berlin, Germany Workplace: remote ABOUT YOU We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents. Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms in the gaming industry. The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role. If you’re passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you!   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation. Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model. Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix. Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed. Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle. During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams. Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead. Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift. Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability. Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions. Publish health reports of critical apps periodically. Qualifications: Previous experience working at a gaming company is required — you understand the pace, player expectations, live operations dynamics, and the operational demands of the gaming industry. 4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment. Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths. Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts. Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs. Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences. Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues. Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity. Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required. Nice to Have: Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM (Real User Monitoring). Experience with distributed systems debugging: tracing failures across microservices, understanding cascading failures, and reading distributed traces end-to-end. Exposure to database operations (MySQL, PostgreSQL, Redis, Kafka) at a level sufficient to investigate connection pool exhaustion, replication lag, slow queries, or queue backlogs during incidents. Familiarity with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm) — enough to correlate recent deployments with production issues and identify rollback targets. JIRA Service Management administration experience: workflows, automation rules, SLA timers, and queues. ITIL Foundation certification is a plus but not required — practical experience matters more. Benefits We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Berlin, Germany Workplace: remote ABOUT YOU We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms in the gaming industry. The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you’re passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents. Qualifications: Previous experience working at a gaming company is required — you understand the pace, player expectations, live operations dynamics, and the operational demands of the gaming industry. 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems. Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to Have: Experience with customer/partner-facing incident communications and status page management. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions. Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus but not required. Benefits We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers