Вакансии

Responsibilities Design, build, and optimize automated outbound sequences with agentic workflows that personalize at scale. Work alongside marketing and GTM teams to generate pipeline from agentic GTM motions end to end: prospecting logic, enrichment, sequencing, measurement, and continuous improvement.

Location: Novi Sad, South Bačka, Serbia, EMEA From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a Systems Engineer, Data and Integrations to join our Systems Engineering team and own the data that runs Fivetran's business. In this role, you will learn the data models behind our sales, billing, and customer operations, design how data should be structured to support those processes, and build the transformations and pipelines that move data reliably between our internal systems. This position sits at the crossroads of data engineering, data modeling, and business process, ensuring our internal data is accurate, well-structured, and ready to scale. You will partner closely with our Systems and Analytics Engineering teams, as well as Sales Operations, Finance, and other business partner teams. This is a full-time position based out of our Novi Sad, Serbia office. Technologies You’ll Use Our core systems are Salesforce, Netsuite, Coupa, Workday, and Zendesk, with Salesforce at the center of our sales and billing data. Our current integration stack includes Celigo and Fivetran itself. Working knowledge of one or more of our business applications, with a desire to keep learning, is necessary. You should also be fluent in SQL and strong in a general purpose programming language such as Python or Typescript. A data engineering background is strongly preferred, with proficiency in data modeling, ETL/ELT development, data quality testing, and data validation. Help us bring established data engineering practices to internal business systems! What You’ll Do Learn the data models behind Fivetran's sales, billing, and product operations, and document how business concepts map to data in our core systems. Design target data models and field mappings when consolidating or migrating data between systems. Build, test, and execute the SQL and Python transformations that reshape and load business data, including bulk migrations and ongoing pipelines. Define and enforce standards for data quality, data modeling, and governance across internal systems. Validate data before and after migrations and pipeline changes, reconciling record counts, values, and business rules with stakeholders. Build monitoring, alerting, and data quality checks that give end-to-end visibility into data freshness and accuracy. Work with business partner teams to understand their processes and translate requirements into data models and transformations. Investigate and resolve data issues raised by other teams, often requiring root cause analysis across multiple systems. Skills We’re Looking For 5+ years of experience in Data Engineering or Analytics Engineering roles, with a focus on modeling and transforming business data. Strong SQL proficiency is required, including complex transformations and data reconciliation. Proficiency in a general purpose programming language is required. Working knowledge of business applications such as Salesforce, Netsuite, Coupa, Workday, and Zendesk. Experience with ETL/ELT development and data quality testing. Ability to learn a business domain quickly and align data modeling decisions with business requirements. Strong communication and collaboration skills with both technical and non-technical colleagues. Bonus Skills Experience with dbt or a similar transformation framework. Hands-on experience with the Salesforce data model, ideally including a data migration, org merge, or major re-implementation. Familiarity with iPaaS platforms and reverse ETL tools, their capabilities, and tradeoffs. By stepping into this role, you'll own the quality, structure, and reliability of the data that powers Fivetran's key business processes! Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: London, England Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Self-serve is where the majority of our customers start their journey, and the Growth team owns that journey end to end. This role owns the self-serve existing business : once a customer converts to paid, the account is yours - through every stage of its lifecycle, as it adopts more of the platform, grows its usage, and deepens its reliance on Fin. Your mandate is to grow the value of the self-serve base: drive expansion, strengthen retention, and accelerate adoption of Fin and our newest products across thousands of paying customers. You'll own a book of business, a roadmap, and a cross-functional motion that spans product, lifecycle, data, and go-to-market. It's a rare Growth remit with a clear number to move and a lot of room to build the motions that move it. What will I be doing? Own the self-serve existing business book. Own the remit end to end - from the moment a customer converts to the point they renew, expand, or leave - and be accountable for the net growth of that book. Grow Fin adoption. Get more customers using our AI Agent across the existing base, and help the customers who already use it automate more of their support. Defend and expand. Build the retention and expansion motions that grow the book - combining in-product experiences, lifecycle messaging, and a data/signal layer that flags which accounts need attention and when. Connect self-serve and sales. Design smooth, well-defined handovers between self-serve and sales in both directions, so the right customers get the right motion. Fix the key journeys. Partner with core product teams to remove friction on the journeys that matter most to self-serve customers - onboarding and activation, Fin setup and go-live, plan changes and expansion, billing and plan management. Land new products & features. Drive attach and adoption of new products & features across the self-serve base. Understand the customer. Deeply understand the customers you're serving through research, data, and direct interactions, and turn that understanding into a clear, prioritised roadmap you communicate to build alignment. Build and ship. Collaborate with engineers and designers to ideate, build, and ship solutions, and leverage AI to increase your efficiency and accelerate product development. Measure impact. Evaluate impact through quantitative and qualitative measures, own product quality, and model our company values and R&D principles in how you lead. What skills do I need? There is no minimum years of experience, and no need to have held the PM title. We care about your impact, drive, and potential - former founders, strategy & operations leaders, and consultants are as welcome as career PMs. The common thread is end-to-end ownership of a problem and the outcomes that follow. We'll be looking for evidence you've applied and grown these skills: Growth and lifecycle expertise. You've owned retention, expansion, adoption, or monetisation for a self-serve or product-led business, and you know how to move those numbers. Sharp customer focus and problem framing. You get to the real customer problem through research, data, and direct conversations before deciding what to build. Strong data fluency. You're comfortable working with funnels, cohorts, and customer signals to find opportunity, size it, and measure impact - and you make decisions from evidence, not instinct. Compelling roadmaps. You build and communicate a roadmap that makes the what, when, and why obvious to everyone who needs to align behind it. Excellent product judgment. You balance customer needs, business impact, and technical constraints, and you know what to ship now versus later. Cross-functional leadership. You drive outcomes across product, design, engineering, data, lifecycle marketing, CS, and sales - influencing teams you don't own. AI fluency. You understand how LLMs and AI agents work well enough to assess feasibility, make informed product decisions, and use AI to accelerate your own work. Outcome-oriented. You define success clearly, share progress openly, and hold yourself to measurable impact. #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Espoo Workplace: Hybrid ROLE HIGHLIGHTS: - Spacecraft Analysis Engineer - Location: Espoo, Finland - Department: Spacecraft Hardware - Reports to: Spacecraft Analysis Team lead - Employment type: Permanent - Workplace model: Hybrid / Office - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS: The Spacecraft Analysis team plays a key role in the development of the next generation of ICEYE’s SAR satellites and constellations, as well as the optimization and continuous improvement of the existing fleet. As a Spacecraft analysis engineer you’ll be involved in all stages of the satellite and constellation design, CONOPs definition, and fleet operation optimization, through rigorous, physics-grounded analysis, working closely with engineers across all disciplines to make sure the spacecraft performs as intended, from the drawing board through to operations. Coming up with creative ways to find answers to challenging engineering questions while working along a multidisciplinary team is part of daily life. As we control almost every aspect of our technology from hardware to software, you will work with world-renowned experts in a highly collaborative environment. WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES - Feasibility and performance analysis during the all stages of the spacecraft design, including budgets, CONOPs, space and ground segment interfaces. - Analyze, model, and optimize the performance of integrated SAR satellite systems. - Support launch, early operations and commissioning activities, ensuring successful deployment and operation of the spacecraft. - Perform mission analysis and develop flying rules to support system design. - Lead initiatives to enhance reliability and performance for on-orbit operations. - Support customers and program management with mission analysis, system documentation and on-orbit validation and verification. WHAT WE’RE LOOKING FOR Must haves: - Degree in Space Engineering, Physics, Electrical Engineering or other relevant discipline. - Understanding of fundamentals of physics in terms of space environment, attitude control, RF propagation, heat exchange, orbital dynamics etc. - Ability to work along with multidisciplinary teams including all sorts of engineering, operations, project management and sales engineering. - Great communication skills. - Experience in systems engineering processes, requirements management, and verification methodologies. - Ability to plan, perform and properly analyze results of an experiment, simulation, or test. - Critical and analytical thinking, - Coding and data analysis skills in Python and/or Matlab. - Positive and proactive attitude. - Regardless of the level of experience, the desire to learn new things and new ways to do engineering is a must. Nice to haves: - Ability to work with Linux operating systems. - Proficiency with digital mission engineering in STK, Python. - Hands-on experience with electronics lab equipment. - Experience with mission critical systems design and troubleshooting. - Relevant experience with complex systems design, implementation and operations. - AI is quickly becoming a very relevant tool, the understanding of its capabilities and limitations, and the ability to use it as an analysis tool to obtain reliable data is also a plus. APPLICATION PROCESS - Talent Attraction Introduction - Hiring Manager Alignment - Task Assignment - Technical Interview - Director Interview WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Self-serve is where the majority of our customers start their journey, and the Growth team owns that journey end to end. This role owns the self-serve existing business : once a customer converts to paid, the account is yours - through every stage of its lifecycle, as it adopts more of the platform, grows its usage, and deepens its reliance on Fin. Your mandate is to grow the value of the self-serve base: drive expansion, strengthen retention, and accelerate adoption of Fin and our newest products across thousands of paying customers. You'll own a book of business, a roadmap, and a cross-functional motion that spans product, lifecycle, data, and go-to-market. It's a rare Growth remit with a clear number to move and a lot of room to build the motions that move it. What will I be doing? Own the self-serve existing business book. Own the remit end to end - from the moment a customer converts to the point they renew, expand, or leave - and be accountable for the net growth of that book. Grow Fin adoption. Get more customers using our AI Agent across the existing base, and help the customers who already use it automate more of their support. Defend and expand. Build the retention and expansion motions that grow the book - combining in-product experiences, lifecycle messaging, and a data/signal layer that flags which accounts need attention and when. Connect self-serve and sales. Design smooth, well-defined handovers between self-serve and sales in both directions, so the right customers get the right motion. Fix the key journeys. Partner with core product teams to remove friction on the journeys that matter most to self-serve customers - onboarding and activation, Fin setup and go-live, plan changes and expansion, billing and plan management. Land new products & features. Drive attach and adoption of new products & features across the self-serve base. Understand the customer. Deeply understand the customers you're serving through research, data, and direct interactions, and turn that understanding into a clear, prioritised roadmap you communicate to build alignment. Build and ship. Collaborate with engineers and designers to ideate, build, and ship solutions, and leverage AI to increase your efficiency and accelerate product development. Measure impact. Evaluate impact through quantitative and qualitative measures, own product quality, and model our company values and R&D principles in how you lead. What skills do I need? There is no minimum years of experience, and no need to have held the PM title. We care about your impact, drive, and potential - former founders, strategy & operations leaders, and consultants are as welcome as career PMs. The common thread is end-to-end ownership of a problem and the outcomes that follow. We'll be looking for evidence you've applied and grown these skills: Growth and lifecycle expertise. You've owned retention, expansion, adoption, or monetisation for a self-serve or product-led business, and you know how to move those numbers. Sharp customer focus and problem framing. You get to the real customer problem through research, data, and direct conversations before deciding what to build. Strong data fluency. You're comfortable working with funnels, cohorts, and customer signals to find opportunity, size it, and measure impact - and you make decisions from evidence, not instinct. Compelling roadmaps. You build and communicate a roadmap that makes the what, when, and why obvious to everyone who needs to align behind it. Excellent product judgment. You balance customer needs, business impact, and technical constraints, and you know what to ship now versus later. Cross-functional leadership. You drive outcomes across product, design, engineering, data, lifecycle marketing, CS, and sales - influencing teams you don't own. AI fluency. You understand how LLMs and AI agents work well enough to assess feasibility, make informed product decisions, and use AI to accelerate your own work. Outcome-oriented. You define success clearly, share progress openly, and hold yourself to measurable impact. #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: USA Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For: The Delivery Success Executive (DSE) owns an assigned portfolio of customers and is accountable for both successful delivery and long-term commercial growth. The role combines portfolio management and delivery governance with deep product expertise and a clear commercial mandate: retention and expansion. As trusted advisors, DSEs use expert-level knowledge of the Creatio platform to validate approaches, guide best practices, and ensure every solution is aligned with customer needs, and delivering measurable business value. The role is based in USA, remote. Responsibilities: - Product Expertise: Serve as a product knowledge carrier for the assigned portfolio, demonstrating expert-level understanding of the Creatio platform and its ecosystem. - Proactively advise customers and partners on optimal solution approaches and platform capabilities. - Help customers achieve their desired business outcomes through strong product adoption, value realization, and high ROI. - Portfolio & Project Management: Own an assigned portfolio of customers, overseeing their implementation projects and ongoing engagements. - Monitor progress, risks, and dependencies across projects to ensure alignment with agreed standards and commitments. - Delivery Governance & Assurance: Enforce delivery standards, methodologies, and reporting frameworks across the portfolio. - Control and audit delivery processes, identifying early red flags to prevent delivery and launch-related issues. - Conduct portfolio-level reviews to validate outcomes, quality, and readiness for go-live. - Risk & Solution Oversight: Work closely with Delivery Assurance Architects to validate both technical and functional aspects of solutions. - Identify risks across the portfolio and drive mitigation strategies. - Knowledge & Best Practices: Capture lessons learned, integrate them into the Center of Delivery Excellence framework, and mentor team members and partners. - Customer Success & Commercial Growth: Develop a deep understanding of customers' business priorities and proactively identify opportunities to support their long-term success. - Grow the customer portfolio through strong retention, zero churn, and active cross-sell and upsell. - Collaborate closely with internal Sales, Delivery, Support, Product, and Partner teams to ensure a consistent customer experience. - Customer & Partner Engagement: Act as the key contact and trusted advisor for customer executives across the assigned portfolio, communicating effectively with stakeholders at every level, including C-level. - Provide portfolio-level visibility and transparency through governance meetings and reporting. Requirements: - Proven experience in program/portfolio management across multiple projects. - 3+ years in B2B Customer Success, Account Management, or Project Management with enterprise accounts. - Proven track record of driving adoption and value realization, and supporting retention and account growth (renewals, cross-sell, upsell). - Deep Creatio platform expertise (functional and technical) and knowledge of competing low-code/no-code platforms. - Ability to conduct high-level solution estimations and guide teams in applying best practices. - Strong client-facing and stakeholder management skills, including communication at CxO level. - Ability to navigate complex customer organizations, coordinate multiple stakeholders, and drive issues to resolution. - Structured thinking, flexibility, and strong result orientation. - Fluent English (required); additional languages may be required based on geography. Nice to have: experience taking part in commercial negotiations and renewal discussions. Ability to travel for customer meetings and onsite engagements as needed. What you should expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Sydney, Australia About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Partners Solutions Architect on the Applied AI team at Anthropic, you will be a Pre-Sales architect focused on cultivating technical relationships with our Global and Regional System Integrators (GSIs/RSIs), and our cloud partners . You will strengthen our relationships with key partners to accelerate indirect revenue, enable their AI practices, and execute on long-term GTM strategy. Responsibilities: Strategic Technical Partnership : Be a technical thought partner to the Anthropic GTM partnerships team, providing technical expertise to better understand the partner landscape, driving key strategic programs, and identifying opportunities to deepen partner technical capabilities. Embed with GSI and cloud partner technical teams to enable their AI practices, support troubleshooting, evangelize Anthropic in their developer communities, and serve as an escalation point for complex technical issues. Joint Solution Development: Collaborate with partners to identify high value industry-specific GenAI applications, develop joint solutions and codify reference architectures / best practices to accelerate time to deployment Customer Deal Support: Intervene directly to unblock strategic customer deals where partners are the primary delivery vehicle, providing deep technical expertise and solution architecture guidance. Partner Ecosystem & Events : Represent Anthropic at partner events such as GSI customer workshops, summits, and industry conferences. Lead or support partner-specific developer events, hackathons, and technical enablement sessions, especially for technically native communities. Product Feedback: Validate and gather feedback on Anthropic's products and offerings, especially as they relate to partner use cases and deployment patterns, and deliver this feedback to relevant Anthropic teams to inform product roadmap and partner strategy. You may be a good fit if you have: 10+ years of experience in technical customer-facing/partner-facing roles such as Solutions Architect, Sales Engineer, Partner Sales Engineer Track record of successfully partnering with GSIs and/or cloud providers to solve complex technical challenges, from initial solution design through customer delivery Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more Strong presentation & technical communication skills with the ability to translate requirements between technical and business stakeholders Experience designing scalable cloud architectures and integrating with enterprise systems Familiarity with common LLM frameworks and tools or a background in machine learning or data science Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities A love of teaching, mentoring, and helping others succeed Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: India Job Overview You will be responsible for planning, creating, executing, and optimizing B2B email marketing campaigns using Klaviyo . The role combines email strategy, copywriting, campaign execution, audience segmentation, automation, testing, and performance analysis. You should understand how to communicate technology and business value clearly without making emails feel overly promotional or generic. You will work closely with the marketing, content, SEO, sales, and product teams to develop email campaigns aligned with Uvation's business objectives. Key Responsibilities Plan and execute B2B email marketing campaigns from concept through deployment and reporting. Build and manage email campaigns and automated flows in Klaviyo . Develop email campaigns for prospects, leads, customers, partners, and other relevant audiences. Write clear, engaging, and conversion-focused email copy. Develop lead-nurturing and email sequences based on audience stage, behavior, and intent. Segment email audiences based on factors such as industry, engagement, interests, funnel stage, and customer profile. Create campaigns around Uvation's AI infrastructure, AI data centers, AI factories, GPU computing, cloud, enterprise technology, and services. Develop newsletters, product updates, educational campaigns, promotional campaigns, and thought-leadership emails. Work with the content team to repurpose long-form content, whitepapers, research, case studies, and other assets into email campaigns. Collaborate with sales teams on lead-nurturing and sales-support campaigns. Develop compelling subject lines, preview text, CTAs, and email messaging. Conduct A/B tests on subject lines, copy, CTAs, content structure, timing, and other campaign elements. Monitor campaign performance, including open rates, click-through rates, conversions, unsubscribe rates, engagement, and other relevant metrics. Analyze campaign results and identify opportunities for improvement. Maintain email lists, segmentation, campaign workflows, and data hygiene. Develop and optimize automated email journeys and lifecycle campaigns in Klaviyo. Check email rendering across major email clients and devices. Make basic HTML/CSS adjustments to email templates when required. Work with the marketing team to maintain consistent brand voice and messaging. What We're Looking For Experience in B2B email marketing . Hands-on experience with Klaviyo . Excellent written English and strong email copywriting skills. Ability to write concise, engaging, and persuasive email copy. Understanding of B2B buying journeys and lead nurturing. Experience with audience segmentation and targeted email campaigns. Experience creating and managing automated email flows. Strong understanding of email marketing metrics and campaign performance. Ability to analyze campaign results and make data-driven improvements. Basic knowledge of HTML and CSS , with the ability to understand and make simple changes to email templates. Understanding of email formatting and responsive email design. Strong attention to detail, particularly around links, formatting, personalization, and rendering. Ability to understand technical products and communicate their value to business and technology audiences. Comfortable working independently in a remote environment. Strong collaboration skills with marketing, sales, content, and product teams. Native English-speaking candidates preferred/ required. Klaviyo Skills The candidate should be comfortable working with Klaviyo for: Campaign creation and scheduling Automated flows Audience segmentation Lists and profiles Personalization Conditional logic A/B testing Email templates Campaign reporting Flow performance analysis Engagement-based targeting List hygiene Basic deliverability practices HTML & Email Development Basic HTML/CSS knowledge is required. The candidate should be able to: Understand the basic structure of an HTML email. Make simple edits to existing email templates. Modify text, links, buttons, images, spacing, and basic formatting. Identify and fix simple HTML formatting issues. Understand responsive email considerations. Review emails across different devices and email clients. Work with existing branded email templates without requiring a developer for routine changes. This is not a front-end developer role . Strong email marketing skills are more important than advanced coding ability. Preferred Qualifications Experience in B2B technology, SaaS, IT, infrastructure, cybersecurity, cloud, or another technical industry. Experience marketing to enterprise technology audiences. Experience creating sophisticated automated email sequences and nurture journeys. Familiarity with CRM and marketing automation systems. Basic understanding of SEO and content marketing. Experience working with sales teams on lead generation and lead nurturing. Experience using analytics to optimize email campaigns. Familiarity with AI-assisted marketing and content tools.

Location: Amsterdam, North Holland, Netherlands, EMEA From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran and dbt Labs are building data pipelines to power the modern data stack for thousands of companies. Fivetran's SAP connectors move enterprise data out of SAP and into modern data platforms. We're looking for an all-round SAP specialist who combines strong ABAP skills with deep knowledge of SAP outbound interfacing. You'll work on the interfaces and data extraction mechanisms that let Fivetran reliably pull data from SAP ECC and S/4HANA systems, and you'll help customers and internal teams get the most out of them. You will be the SAP specialist within a team of Java developers. Your knowledge and input is crucial to the success of this team. Technologies You’ll Use ABAP programming using traditional SAPGUI as well as Eclipse (or other IDE). Databases (HANA/Oracle/etc) Cloud environments (AWS/GCP/MS) AI tools Claude/Codex/ What You’ll Do Design, build, and maintain high-performance ABAP components (function modules, classes, CDS views, and enhancements) to drive scalable outbound data extraction from SAP systems. Own and modernize internal SAP test environments to accelerate feature development for current connectors and upcoming public cloud / BTP integrations. Architect robust outbound interfaces leveraging OData, standard and generic DataSources, ODP/ODQ delta frameworks, and RFC connections. Optimize data throughput and reliability across ECC and S/4HANA landscapes by diagnosing and resolving extraction performance bottlenecks and delta synchronization issues. Analyze underlying SAP database structures (HANA and traditional DBs) to unlock efficiency gains and streamline data pipeline performance. Partner closely with engineering, support, and customers to translate complex business requirements into elegant technical architectures. Deliver end-to-end support for enterprise clients by troubleshooting complex connectivity, authorization, and configuration challenges in customer SAP environments. Establish technical design standards, interface specifications, and best practice documentation for internal and external knowledge sharing. Evaluate and integrate emerging SAP technologies—including SAP Datasphere and BTP—to keep Fivetran’s connectors at the forefront of modern data integration. Skills We’re Looking For 10+ years of hands-on SAP development experience, with strong ABAP skills (classic and modern ABAP, ABAP OO, ABAP for HANA) Deep knowledge of SAP outbound interfacing: OData (v2 and v4): service design, SEGW, performance, and security SAP extractors: standard and generic DataSources, delta handling, ODP/ODQ, CDS-based extraction RFC: function modules, BAPIs, destinations, and tRFC/qRFC Solid working knowledge of both SAP ECC and S/4HANA, including the differences in data models and extraction options between them Good knowledge of databases: SQL, query performance and tuning, SAP HANA, and relational database concepts Understanding of SAP data models and key modules (e.g., FI/CO, MM, SD) Experience with SAP authorizations and technical user/role setup for interfaces Strong analytical and troubleshooting skills Good communication skills, with the ability to explain technical topics to non-technical stakeholders Fluent in English Experience in code reviews, design, troubleshooting and testing Ability to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support researching, authoring, reviewing, and synthesizing various SDLC artifacts such as TDDs, PRDs, Postmortems, Test Plans, and Proposals Bonus Skills​ Experience with public cloud platforms (AWS, Azure, or GCP), including connecting SAP to cloud data platforms Java development experience Familiarity with data integration/ELT tools and data warehousing concepts Knowledge of SLT, SAP Datasphere, BW and SAP BTP. The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range €131.912 — €164.890 EUR Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Paris, France About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. À propos du rôle Anthropic construit l’équipe Applied AI pour aider les organisations les plus ambitieuses du monde à adopter Claude de manière transformatrice, sûre et durable. Nos Forward Deployed Engineers s’intègrent directement auprès de clients stratégiques pour déployer des applications d’IA en production qui résolvent de véritables problèmes métier. À mesure que cette pratique se développe, nous avons besoin d’une personne leader pour construire et développer cette équipe. En tant que premier Forward Deployed Manager en Europe du Sud, vous piloterez l’équipe qui se situe à la frontière du déploiement d’IA en entreprise. Vous recruterez et développerez une équipe performante de Forward Deployed Engineers, fixerez le standard technique et opérationnel pour les engagements clients, et construirez les playbooks qui transforment les succès ponctuels en modèles reproductibles. Vous travaillerez en étroite collaboration avec les Engagement Managers qui gèrent la logistique de livraison et les relations avec les parties prenantes, tout en veillant à ce que votre équipe livre du code de qualité, se développe techniquement, et représente Anthropic au plus haut niveau dans les environnements clients. Ce rôle est un rôle de meneur-contributeur avec une forte orientation leadership. Vous resterez assez impliqué dans le travail technique pour examiner les architectures, déboguer les problèmes en production, et vous associer à votre équipe quand cela compte — mais votre impact principal viendra des personnes que vous recruterez, des standards que vous fixerez, et de la culture que vous créerez. Vous collaborerez de manière transversale avec les équipes Ventes, Produit et Ingénierie pour façonner la manière dont Anthropic sert ses clients les plus stratégiques, et les insights de terrain de votre équipe influenceront directement la direction produit. Ce rôle nécessite quelqu’un qui s’épanouit dans l’ambiguïté et qui est énergisé par la création à partir de zéro. Vous définirez ce que l’excellence ressemble pour la gestion d’une équipe FDE chez Anthropic — il n’existe pas de playbook existant à suivre. Responsabilités Recruter, développer et fidéliser une équipe de classe mondiale de Forward Deployed Engineers. Fixer un haut standard pour le talent technique et l’instinct client. Mener des entretiens individuels réguliers, fournir du mentorat technique, et investir dans la progression de carrière de chaque membre de l’équipe. Créer un environnement où les Forward Deployed Engineers accomplissent leur meilleur travail. Staffier et superviser les engagements clients dans le portefeuille de votre équipe, en prenant des décisions d’allocation des ressources qui équilibrent les besoins clients, le développement de l’équipe, et les priorités métier. Collaborer avec les équipes de compte et les Engagement Managers pendant le processus de pré-vente pour qualifier les engagements, définir le périmètre du travail, et informer les demandes de travail. Examiner les architectures techniques et le code produit par vos Forward Deployed Engineers, en veillant à ce que l’équipe livre des solutions production de haute qualité qui résolvent de véritables problèmes clients. Rester assez impliqué pour diriger des sessions de découverte technique, prototyper des solutions, et déboguer des problèmes complexes aux côtés de votre équipe quand cela est nécessaire. Construire des playbooks reproductibles, des dépôts de démarrage, des modèles d’intégration, et une base de connaissances interne qui capture ce que votre équipe apprend sur le terrain. Définir les OKRs de l’équipe liés aux résultats de succès client et aux objectifs d’adoption produit. Créer des cadences opérationnelles — standups, rétros, revues d’engagement — qui maintiennent l’équipe alignée. Collaborer avec Produit et Ingénierie pour traduire les insights de terrain en améliorations produit. Servir comme voix du client dans la planification interne. Voyager sur les sites des clients selon les besoins (25-50%), particulièrement lors des lancements d’engagement et pour les comptes prioritaires de votre équipe. Vous pourriez être un bon fit si vous avez 10+ ans d’expérience en ingénierie logicielle, architecture de solutions, ou dans un rôle technique orienté client comme l’ingénierie forward deployed ou le conseil. 2+ ans d’expérience en gestion de personnes au sein d’une organisation de services/post-vente/FDE avec un palmarès de recrutement, développement et fidélisation d’ingénieurs performants. De l’expérience dans la construction d’organisations de zéro à un, pas seulement l’héritage d’une organisation existante. De l’expérience de travail direct avec des clients d’entreprise sur des mises en œuvre techniques, y compris l’aisance à naviguer dans les dynamiques organisationnelles complexes. Une présence de cadre avec la capacité à naviguer fluidement entre les conversations stratégiques avec les parties prenantes senior et les sessions de débogage pratiques avec les ingénieurs. Des compétences fortes en communication écrite et verbale. Vous pouvez traduire la complexité technique en narratifs clairs pour des audiences diverses. Un enthousiasme sincère pour la construction de quelque chose de nouveau et la définition de l’excellence pour une équipe qui n’existe pas encore. Pourquoi ce rôle compte Vous serez une personne leader fondatrice d’une équipe qui définit comment les entreprises adoptent et déploient l’IA. Votre travail influencera directement la direction produit d’Anthropic, créera des modèles réutilisables pour la base clients plus large, et établira Anthropic comme le partenaire de confiance pour la transformation de l’IA — tout en promouvant le développement responsable des systèmes d’IA de pointe. About the role Anthropic is building the Applied AI team to help the world's most ambitious organizations adopt Claude in ways that are transformative, safe, and lasting. Our Forward Deployed Engineers embed directly with strategic customers to ship production AI applications that solve real business problems. As this practice grows, we need a founding leader to build and scale it. As the first FDE Manager in Southern Europe, you'll own the team that sits at the frontier of enterprise AI deployment. You'll hire and develop a high-performing team of FDEs, set the technical and operational bar for customer engagements, and build the playbooks that turn one-off successes into repeatable patterns. You'll work hand-in-hand with Engagement Managers who own delivery logistics and stakeholder management, while you ensure your team is shipping quality code, growing technically, and representing Anthropic at the highest level in customer environments. This is a player-coach role with a strong bias toward leadership. You'll stay close enough to the technical work to review architectures, debug production issues, and pair with your team when it matters — but your primary impact will come from the people you hire, the standards you set, and the culture you create. You'll partner cross-functionally with Sales, Product, and Engineering to shape how Anthropic serves its most strategic customers, and your team's field insights will directly influence product direction. This role requires someone who thrives in ambiguity and is energized by building from zero to one. You'll be defining what good looks like for FDE management at Anthropic — there is no existing playbook to follow. Responsibilities Hire, develop, and retain a world-class team of Forward Deployed Engineers. Set a high bar for technical talent and customer instincts. Conduct regular 1:1s, provide technical mentorship, and invest in the career growth of each team member. Create an environment where FDEs do the best work of their careers. Staff and oversee customer engagements across your team's portfolio, making resource allocation decisions that balance customer needs, team development, and business priorities. Collaborate with account teams and Engagement Managers during the pre-sales process to qualify engagements, scope work, and inform statements of work. Review technical architectures and code produced by your FDEs, ensuring the team ships high-quality, production-ready solutions that solve real customer problems. Stay hands-on enough to lead technical discovery sessions, prototype solutions, and debug complex issues alongside your team when needed. Build repeatable playbooks, starter repositories, integration templates, and an internal knowledge base that captures what your team learns in the field. Define team OKRs that tie to customer success outcomes and product adoption goals. Create operational cadences — standups, retros, engagement reviews — that keep the team aligned. Partner with Product and Engineering to translate field insights into product improvements. Serve as the voice of the customer in internal planning. Travel to customer sites as needed (25-50%), particularly during engagement kickoffs and for your team's highest-priority accounts. You may be a good fit if you have 10+ years of experience in software engineering, solutions architecture, or a technical customer-facing role such as forward deployed engineering or consulting. 2+ years of people management experience within a services/post-sales/FDE organization with a track record of hiring, developing, and retaining strong engineers. Experience building organizations from 0->1, not just inheriting an existing one. Experience working directly with enterprise customers on technical implementations, including comfort navigating complex organizational dynamics. Executive presence with the ability to move fluidly between strategic conversations with senior stakeholders and hands-on debugging sessions with engineers. Strong written and verbal communication skills. You can translate technical complexity into clear narratives for diverse audiences. Genuine excitement about building something new and defining what great looks like for a team that doesn't yet exist. Why this role matters You'll be a founding leader of a team that defines how enterprises adopt and scale AI. Your work will directly influence Anthropic's product direction, create reusable patterns for the broader customer base, and establish Anthropic as the trusted partner for AI transformation — all while advancing the responsible development of frontier AI systems. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: €235.000 — €295.000 EUR Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Guangdong Workplace: onsite Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax's product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation.  The company employs 5, 000 specialists.    We develop local teams because we understand that local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa, and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.    The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.   Ajax Systems' production includes four factories, two of which are located in Ukraine, one in Turkey, and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.   The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission. The role You own operational procurement for a defined commodity/category of components end-to-end — from purchase order to component delivered to our factory, on time, in the right quantity and at the agreed quality. Because we run our own production across several manufacturing locations, you are the day-to-day single point of contact with your suppliers and the link between them and our Planning, Quality, Logistics and Finance teams. We move fast, and our scope keeps growing and changing. We expect a strong getting-things-done attitude and hands-on. Own your issues end-to-end, stay close to the detail, and close them. Key responsibilities: Responsible for the annual, quarterly, and monthly procurement plans of the company headquarters and all subsidiaries; Responsible for order management and delivery management of production-related materials, strictly controlling inventory levels, and ensuring production needs are met with guaranteed quality and quantity; Through in-depth understanding of material demand, production processes, quality control, and suppliers' key customers, capacity allocation, key equipment, etc., conduct supply-demand analysis, identify potential supply risks, resolve bottleneck issues, and formulate supply guarantee strategies; Participate in communication with departments related to port customs clearance/declaration and the associated taxes and fees, communicate with customs clearance agencies, coordinate logistics, and ensure containers arrive on time; Through coordination, communication, and negotiation, quickly respond to and resolve material delivery and quality exceptions that arise during the production and delivery process; Effectively manage and conduct performance evaluations of existing suppliers. Other work assigned by leadership. What we expect: Full-time bachelor's degree or above, majors such as supply chain/finance/planning etc. preferred, overseas work experience preferred; 2 years of procurement work experience; those with experience in overseas procurement/supply chain/international trade etc. preferred; Good cost awareness, honest and trustworthy, rigorous and meticulous, strong sense of responsibility, good at communication and coordination, strong planning and logical thinking, sensitive to data, good at analysis and problem-solving, certain emergency handling ability, able to withstand certain work pressure, strong learning ability; Those with experience in procurement or PMC planning in medium-to-large manufacturing enterprises preferred; Proficient in ERP and SAP systems; English as a working language (mandatory requirement, please do not submit your resume if you do not meet this condition).

Location: Guangdong Workplace: onsite Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax's product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation.  The company employs 5, 000 specialists.    We develop local teams because we understand that local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa, and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.    The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.   Ajax Systems' production includes four factories, two of which are located in Ukraine, one in Turkey, and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.   The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission. The role You own operational procurement for a defined commodity/category of components end-to-end — from purchase order to component delivered to our factory, on time, in the right quantity and at the agreed quality. Because we run our own production across several manufacturing locations, you are the day-to-day single point of contact with your suppliers and the link between them and our Planning, Quality, Logistics and Finance teams. We move fast, and our scope keeps growing and changing. We expect a strong getting-things-done attitude and hands-on. Own your issues end-to-end, stay close to the detail, and close them. Key responsibilities: Responsible for the annual, quarterly, and monthly procurement plans of the company headquarters and all subsidiaries; Responsible for order management and delivery management of production-related materials, strictly controlling inventory levels, and ensuring production needs are met with guaranteed quality and quantity; Through in-depth understanding of material demand, production processes, quality control, and suppliers' key customers, capacity allocation, key equipment, etc., conduct supply-demand analysis, identify potential supply risks, resolve bottleneck issues, and formulate supply guarantee strategies; Participate in communication with departments related to port customs clearance/declaration and the associated taxes and fees, communicate with customs clearance agencies, coordinate logistics, and ensure containers arrive on time; Through coordination, communication, and negotiation, quickly respond to and resolve material delivery and quality exceptions that arise during the production and delivery process; Effectively manage and conduct performance evaluations of existing suppliers. Other work assigned by leadership. What we expect: Full-time bachelor's degree or above, majors such as supply chain/finance/planning etc. preferred, overseas work experience preferred; 2 years of procurement work experience; those with experience in overseas procurement/supply chain/international trade etc. preferred; Good cost awareness, honest and trustworthy, rigorous and meticulous, strong sense of responsibility, good at communication and coordination, strong planning and logical thinking, sensitive to data, good at analysis and problem-solving, certain emergency handling ability, able to withstand certain work pressure, strong learning ability; Those with experience in procurement or PMC planning in medium-to-large manufacturing enterprises preferred; Proficient in ERP and SAP systems; English as a working language (mandatory requirement, please do not submit your resume if you do not meet this condition).

We’re looking for someone with B2B digital marketing experience to help grow our online presence, reach potential customers, and generate business opportunities through organic marketing. Plan and carry out digital marketing activities that build awareness and attract business customers.

▫️Планировать и приоритизировать работу разработчиков, копирайтеров и дизайнера. ▫️Управлять задачами, сроками, зависимостями и качеством результатов.

Location: Porto, Portugal Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities As a Site Reliability Engineer (SRE) at TeamViewer, you will help ensure the reliability, availability, and performance of our Azure‑based global SaaS platform. You will operate and continuously improve the systems that power our core products and services, helping to deliver a seamless experience to users worldwide. This role focuses on the reliability, availability, and performance of our production systems. You’ll operate and continuously improve scalable cloud services through strong observability, effective incident response, automation, and a focus on reducing operational toil. Operate and maintain highly available, scalable cloud infrastructure supporting a global SaaS platform Deploy and operate feature and maintenance releases, ensuring safe and reliable delivery to production Develop and improve monitoring, alerting, and observability to support 24/7 service reliability and reduce incidents Reduce operational toil and improve consistency through automation Participate in on‑call rotations, investigate incidents, and drive timely and effective resolution Contribute to post‑incident reviews and proactively identify reliability risks, performance bottlenecks, and improvement opportunities Collaborate across the organization to continuously improve platform reliability, security, and operational maturity Support installations on customer environments. Requirements Degree in Computer Science, Software Engineering, IT, or equivalent practical experience 3+ years in SRE, DevOps, or software development roles Strong hands‑on experience with Microsoft Azure (AWS or GCP is a plus) Practical experience operating and troubleshooting Azure application platforms, including Azure Application Gateways and Azure App Services Practical experience with containers and orchestration (e.g. Docker, Kubernetes) Solid understanding of CI/CD concepts and pipelines (e.g. GitLab CI/CD, Azure DevOps) Proven experience with Infrastructure‑as‑Code and automation (e.g. Terraform, Argo CD) Ability to write and maintain scripts (e.g. Python, Bash, PowerShell) Experience with Identity and Access Management solutions (e.g. Keycloak, Entra) Solid understanding of databases (e.g. PostgreSQL, MS SQL) Experience with monitoring and observability tools (e.g. Grafana, Prometheus, Datadog) Software development experience is highly beneficial Good understanding of networking and security principles in cloud environments A proactive mindset, eagerness to learn, and strong collaboration skills Fluency in English What we offer Onsite Onboarding in our HQ office for an optimal start Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews Public transport friendly offices Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy , no dress code rules, frequent all Hands and Leadership Lunches Hybrid and Flexible work time Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: Poland - Remote Location: Poland, Remote Employment Type: Full-time, B2B Contract Compensation: PLN 12,000–22,000 net + VAT per month About PubNub PubNub powers real-time interactive experiences that drive engagement, retention, and monetization. Our market-leading platform for real-time interactive apps enables customers to efficiently and effectively build, manage, and optimize engaging apps that captivate and delight users. Founded in 2012, PubNub is backed by notable investors like The Raine Group, Sapphire, Scale, Relay, Cisco, Bosch, Ericsson, and HPE. To date, over 2,000 companies worldwide, including Amazon, RingCentral, Gameloft, and DAZN, choose PubNub to build and enhance large-scale apps that launch quickly to engage, monetize, and retain users. At PubNub, you’ll enjoy the freedom of a remote-first environment paired with a collaborative culture designed to support your unique work style, so you can do your best work. About the Role We're looking for a Senior GTM Engineer to build the AI-powered tools, automations, and integrations that help PubNub's go-to-market teams operate more effectively. This is a hands-on engineering role combining software development, AI agents, automation, and business systems integration. You'll work across Marketing, Growth, Sales, and Customer Success, translating operational challenges into reliable technical solutions. You'll take ownership of projects from discovery and prototyping through production deployment, helping teams reduce repetitive work, improve data quality, accelerate execution, and make better-informed decisions. Success means delivering production-ready tools and automations that are adopted by teams and create measurable business impact. Key Responsibilities Design, build, deploy, and maintain AI-powered tools, agents, and workflow automations for go-to-market functions. Develop internal applications and integrations that improve prospecting, account research, lead enrichment, campaign execution, and customer intelligence. Partner with business stakeholders to understand workflows, identify bottlenecks, and prioritise engineering opportunities. Build and maintain integrations with CRM, marketing automation, analytics, and other business systems. Develop and maintain web-based applications and website infrastructure that support Marketing and Growth initiatives. Use LLM APIs, AI coding assistants, and agent-based development workflows to accelerate engineering productivity. Ensure solutions are maintainable, reliable, secure, and suitable for production use. Measure tool adoption, operational efficiency, and business outcomes, iterating based on stakeholder feedback. About You Minimum Requirements Strong professional software engineering experience, ideally involving full-stack development, internal tools, automation, or growth engineering. Hands-on experience with JavaScript or TypeScript and modern web frameworks such as React or Next.js. Strong experience working with APIs, system integrations, and data-driven applications. Practical experience building AI-powered applications, agents, or automations using LLM APIs. Experience taking applications from prototype to production, including testing, deployment, maintenance, and troubleshooting. Ability to understand business problems and independently translate requirements into working technical solutions. Strong ownership, problem-solving, and cross-functional collaboration skills. Strong English communication skills and the ability to work with technical and nontechnical stakeholders. Nice to Have Experience integrating Salesforce, marketing automation, or revenue operations platforms. Familiarity with AI coding assistants such as Claude Code or Cursor. Experience maintaining CMS-driven websites or marketing technology. Familiarity with developer-focused SaaS products, API platforms, or agent-based workflows. Experience developing reusable internal AI tools or agent skills. Why PubNub At PubNub, you'll help power real-time experiences used by millions around the world. What sets us apart is our people-first culture and strong sense of collaboration. Our team values the opportunity to contribute meaningfully, grow their skills, and help build innovative, high-impact technology. We offer competitive B2B compensation and the flexibility of a remote-first environment. We're committed to fostering collaboration, professional growth, and opportunities to make a meaningful impact. In this role, you'll have the opportunity to build practical AI solutions, own meaningful projects end to end, and work closely with teams that directly benefit from your engineering contributions. Ready to Make an Impact? If you're excited about building real-world AI solutions, automating complex workflows, and applying engineering to business challenges, we'd love to hear from you. Join us and help shape how PubNub uses AI and automation across its go-to-market operations. Information Accuracy Candidates are expected to provide accurate, complete, and truthful information throughout the application and hiring process. Any material misrepresentation or omission may affect employment eligibility.

Location: San Francisco, CA Workplace: OnSite ABOUT US At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale. We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry. More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale. ABOUT THE ROLE We're hiring an Integrated Campaigns Manager to own how LangChain brings our biggest narratives to market through integrated, multi-channel campaigns and webinars programs that generate awareness, engagement, and pipeline globally. You'll partner closely with Product Marketing, Solutions, Industry Marketing, and Thought Leadership to translate messaging, customer stories, and content into full-funnel campaigns. From defining the campaign strategy and channel mix to building landing pages, launching webinars, coordinating promotion, and optimizing conversions, you'll own execution from start to finish. You'll be responsible for connecting the dots across channels, audiences, and regions, ensuring we're not just launching individual tactics but building cohesive campaigns that move prospects through the funnel. We're looking for someone who is equally comfortable developing a campaign strategy and getting into the details of execution. You should know how to turn an idea into a live campaign, measure what's working, and continuously optimize to drive pipeline. WHAT YOU'LL OWN GLOBAL INTEGRATED CAMPAIGN STRATEGY AND PIPELINE - Build and own global integrated campaign plans across our core product, solutions, industry, and thought leadership narratives. - Partner with Product Marketing, Solutions, Industry Marketing, and Thought Leadership to translate positioning and content into campaigns with clear audiences, messaging, channels, and conversion goals. - Develop full-funnel campaign strategies that connect awareness and education to demand capture and pipeline generation. - Define campaign goals, audience segmentation, channel investments, and success metrics, with accountability for campaign-sourced and influenced pipeline. - Partner with regional demand generation and field marketing teams to adapt global campaigns for NAMER, EMEA, and APAC markets. - Build repeatable campaign playbooks and identify opportunities to scale successful programs across regions. END-TO-END CAMPAIGN EXECUTION You'll own the campaign from initial concept through launch, optimization, and reporting, and be hands-on throughout. - Integrated campaigns: Build and execute multi-channel campaigns across email, paid media, organic social, webinars, third-party promotion, and sales outreach. - Webinars and virtual programs: Own end-to-end webinar execution, including programming strategy, speaker coordination, promotional planning, registration and attendance optimization, and post-event follow-up. Programs may include thought leadership webinars, product education, live demos, and industry-specific sessions. - Campaign assets and landing pages: Partner with content, design, and web teams to develop campaign assets and landing pages, ensuring consistent messaging and compelling conversion paths. - Lifecycle: Partner with lifecycle marketing to develop segmented nurture programs, audience journeys, and follow-up campaigns that move prospects from initial engagement toward sales opportunities. - Paid and digital: Partner with performance marketing on audience targeting, paid promotion, retargeting, campaign creative, and conversion strategies. - Sales activation: Build campaign enablement and outreach plays with sales and SDR teams to turn engagement into meetings and opportunities. CONVERSION OPTIMIZATION AND CAMPAIGN PERFORMANCE - Own campaign conversion performance across landing pages, webinar registrations, content downloads, and other campaign conversion points. - Identify friction across the customer journey and develop experiments to improve conversion rates and lead quality. - Optimize campaign messaging, creative, targeting, offers, and CTAs based on performance. - Track campaign effectiveness across engagement, MQLs, meetings, opportunities, and pipeline. - Partner with Marketing Ops to ensure proper campaign tracking, attribution, and reporting. - Translate performance insights into recommendations on where to invest, what to improve, and what to scale. CROSS-FUNCTIONAL PARTNERSHIP - Work directly with Product Marketing and content marketing to understand product positioning, launches, and messaging priorities and translate them into global campaign strategies. - Identify compelling narratives, customer proof points, and campaign opportunities with cross-functional partners. - Partner with regional and field marketing teams to ensure global campaigns are relevant to local audiences and sales priorities. - Work closely with Performance Marketing, Lifecycle, and Marketing Ops to build coordinated programs across channels. - Collaborate with Sales and SDR teams on campaign activation, account targeting, and follow-up strategies that drive pipeline. - Own campaign planning, timelines, stakeholder alignment, and execution to ensure campaigns launch successfully. WHAT WE'RE LOOKING FOR - 5–11+ years of experience in B2B demand generation, integrated campaigns, or growth marketing, ideally in developer tools, infrastructure, AI, or technical SaaS. - Proven experience building and executing multi-channel integrated campaigns, with measurable pipeline or revenue outcomes. - You've personally built and launched campaigns, including landing pages, email programs, webinars, promotional plans, and nurture journeys. - Strong understanding of full-funnel campaign strategy, audience segmentation, channel orchestration, and conversion optimization. - Experience running end-to-end webinar and virtual event programs, from planning and promotion to follow-up and performance analysis. - You're comfortable translating technical product messaging and thought leadership into campaigns that resonate with both technical practitioners and enterprise decision-makers. - Strong analytical skills and fluency in funnel conversion, MQLs, cost per opportunity, campaign attribution, and pipeline contribution. - Experience working across global and regional marketing teams, balancing consistent campaign messaging with local market needs. - Working knowledge of modern marketing tools such as HubSpot, Salesforce, Goldcast, Zoom Webinar, and Google Analytics. - Strong project management skills with the ability to coordinate multiple stakeholders, prioritize competing initiatives, and launch campaigns on schedule. - You're a builder. You can develop the strategy, write the copy, build the landing page, launch the campaign, pull the report, and optimize based on the results. - Comfortable with ambiguity, fast-moving environments, and true end-to-end ownership. COMPENSATION We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Salary Range: $165,000-$190,000 COMPENSATION PHILOSOPHY: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Support Engineering at GitLab believes that healthy teams deliver a healthy customer experience, and that command during a crisis shouldn't fall to whoever happens to be senior and available. GitLab's global Incident & Escalation Management (IM/EM) function coordinates critical incidents, complex multi-team engagements, and executive-level escalations for enterprise customers. As Escalation Manager, you'll own complex, executive, and commercial escalations where customer trust and the relationship are at stake, alongside or independently of a technical issue. In this functional role, you'll advocate for customers inside GitLab, coordinate teams toward resolution, and lead relationship repair after the event. What you'll do Own complex, executive, and commercial escalations end-to-end, as defined in GitLab's IM/EM engagement model. Advocate for customers internally and coordinate Engineering, Support, Product, Customer Success, and Sales toward resolution, tracking commitments and holding owning teams accountable to agreed dates and deliverables. Maintain a written, customer-facing resolution plan from engagement through confirmed resolution, updating it at each communication milestone. Coordinate with Incident Managers during concurrent technical incidents to maintain a single, coherent narrative for the customer. Own external escalation communications using GitLab's approved templates and cadence, and represent GitLab in high-stakes customer conversations where clarity and ownership influence retention. Engage Sales, Customer Success, and executive stakeholders as needed, including executive-to-executive communication for Severity 1 and 2 events. Brief GitLab leadership with concise summaries that distinguish what's known, what's unknown, and next steps. Lead post-escalation reviews and relationship repair plans, contribute corrective actions with named owners and due dates to postmortems, and hand the relationship back to the account's Customer Success Manager at resolution. Partner with the Head of IM/EM to develop playbooks, communication templates, and process improvements based on patterns from escalations. What you'll bring Experience in enterprise technical support, customer success, or incident and escalation management at a business-to-business software-as-a-service or enterprise software company. A track record of owning complex, multi-stakeholder escalations end-to-end, including executive customer engagements and structured resolution or account plans. Executive-level written and verbal communication skills, with the ability to translate technical detail into plain-language updates for customers and GitLab leadership. The ability to coordinate Engineering, Support, Product, Customer Success, and Sales under pressure without formal authority over those teams. Calm, structured decision-making with incomplete information and the ability to provide a steadying presence in high-stress customer situations. Proficiency with support and coordination tools such as Zendesk, Salesforce, Slack, and PagerDuty, or equivalent platforms. Availability for on-call coverage supporting executive escalations as part of a globally distributed team. Nice to have: Information Technology Infrastructure Library (ITIL) Foundation or equivalent certification; customer-facing experience with GitLab, development, security, and operations (DevSecOps), continuous integration and continuous delivery (CI/CD), or cloud-native products; experience with formal escalation or incident command frameworks; or AI-assisted support tools for triage, sentiment analysis, or resolution drafting. About the team The Incident & Escalation Management function sits within Support Engineering in GitLab's Enterprise Technology & AI (ETA) division. We operate a follow-the-sun model anchored in the Americas, Europe, the Middle East and Africa, and Asia-Pacific, providing year-round, 24-hour coverage for enterprise customers. Our Escalation Managers work globally rather than within a single region, partnering with Incident Managers, Communications Leads, and regional Support Engineering leadership. You'll help shape our playbooks, templates, and standards as we scale. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .