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Location: Toronto Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE FINANCIAL SERVICES TEAM - Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity. - Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one. - Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone. WHAT YOU'LL DO - Be the primary partner to your Sales counterparts helping to win deals and grow customers - Go from first discovery to a tailored, working agent in days, not weeks, across prospects and existing customers - Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle - Work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy - Go deep on your industry, the patterns, and winning motions to scale your work WHAT YOU'LL BRING - 3-4+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales - Experience in leading the sales process with Enterprise customers with deal sizes ranging $200-$500k - Past experience in demo building, and presenting, and working with customers or clients in the GTM function - Experience in relationship-building with prospects, including executives and technical leaders - Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it - A track record of handling a high number of deals concurrently without cutting quality, and comfortable switching between sub-industries and use cases - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements - Selling a technical AI product OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE FINANCIAL SERVICES TEAM - Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity. - Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one. - Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone. WHAT YOU'LL DO - Be the primary partner to your Sales counterparts helping to win deals and grow customers - Go from first discovery to a tailored, working agent in days, not weeks, across prospects and existing customers - Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle - Work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy - Go deep on your industry, the patterns, and winning motions to scale your work WHAT YOU'LL BRING - 3-4+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales - Experience in leading the sales process with Enterprise customers with deal sizes ranging $200-$500k - Past experience in demo building, and presenting, and working with customers or clients in the GTM function - Experience in relationship-building with prospects, including executives and technical leaders - Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it - A track record of handling a high number of deals concurrently without cutting quality, and comfortable switching between sub-industries and use cases - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements - Selling a technical AI product OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE FINANCIAL SERVICES TEAM - Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity. - Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one. - Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone. WHAT YOU'LL DO - Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways - Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle - Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal - Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes - Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases - Share what you see across your largest accounts with Product leadership and inform roadmap WHAT YOU'LL BRING - 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales - Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently - Past experience in demo building, and presenting, and working with customers or clients in the GTM function - Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders - Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it - Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements - Selling a technical AI product OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Toronto Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE FINANCIAL SERVICES TEAM - Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity. - Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one. - Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone. WHAT YOU'LL DO - Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways - Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle - Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal - Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes - Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases - Share what you see across your largest accounts with Product leadership and inform roadmap WHAT YOU'LL BRING - 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales - Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently - Past experience in demo building, and presenting, and working with customers or clients in the GTM function - Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders - Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it - Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements - Selling a technical AI product OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU'LL DO - Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways - Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle - Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal - Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes - Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases - Share what you see across your largest accounts with Product leadership and inform roadmap WHAT YOU'LL BRING - 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales - Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently - Past experience in demo building, and presenting, and working with customers or clients in the GTM function - Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders - Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it - Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements - Selling a technical AI product OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Toronto Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU'LL DO - Go deep on a few accounts. Learn each customer's business well enough that you could be wearing their badge in their hallways - Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle - Decide when to bring in Agent Development, Product, Security, Legal, and Sierra leaders, and what each of them needs to do. You keep everyone aimed at the same goal - Raise the bar for the SE team: mentor others, set standards for demos and pilots, and write the playbooks for Strategic deals and GTM processes - Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases - Share what you see across your largest accounts with Product leadership and inform roadmap WHAT YOU'LL BRING - 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales - Experience in leading the sales process with Strategic customers with deal sizes of $1M+ consistently - Past experience in demo building, and presenting, and working with customers or clients in the GTM function - Strong experience in relationship-building with prospect stakeholders, including C-suite executives and technical leaders - Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it - Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements - Selling a technical AI product OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA; Washington, D.C. Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE PUBLIC SECTOR TEAM - Sierra recently received FedRAMP High https://sierra.ai/blog/certified-fedramp-high certification, enabling us to bring our industry-leading technology to partners in the US public sector. We’re now building our founding public sector team to redefine the relationship between the government and its citizenry. - Today, our agents already enable citizens to access social services, report fraud, and understand complex government systems. Simultaneously, they empower government officials to better hear the concerns and inquiries of their constituencies. - We are explicitly nonpartisan and committed to empowering public servants to leverage AI to advance their important missions. - In our journey, we are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. WHAT YOU'LL DO - Be the primary partner to your Sales counterparts helping to win deals and grow customers - Go from first discovery to a tailored, working agent in days, not weeks, across prospects and existing customers - Work with every team involved in the decision: CX, IT, security, procurement, and executive sponsors - Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle - Mentor newer SEs and contribute reusable assets for your industry or team - Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases - Go deep on your industry, the patterns, and winning motions to scale your work WHAT YOU'LL BRING - 4-6+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales - Experience in leading the sales process with large Enterprise customers with deal sizes ranging $500-$1M - Past experience in demo building, and presenting, and working with customers or clients in the GTM function - Experience in relationship-building with prospects, including executives and technical leaders - Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it - Experience growing accounts past initial sale - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements - Selling a technical AI product OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Istanbul, Turkey P.I. Works is the first company in the world to automate the management of a commercial 5G network. Our automated network management products and services empower Mobile Operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been deployed across 91 mobile network operators in 64 countries around the world. Come and join us to work with the leading telecom operators around the world and redefine the mobile experience worldwide by contributing to our research and development efforts. About the role We are looking for a ClickHouse & PostgreSQL Database Administrator to join our Engineering team in Istanbul. You will own the reliability, performance and scalability of the databases behind our network automation platform, which processes large volumes of mobile network data for operators worldwide. What you will do Design, operate, monitor and troubleshoot production ClickHouse clusters (sharding, replication, ClickHouse Keeper/ZooKeeper, MergeTree table design, TTL and partitioning) Manage and tune PostgreSQL databases, including high availability (e.g. Patroni), replication, backup and recovery Optimize query performance and storage for high-volume analytical workloads Plan and test backup, restore and disaster recovery procedures Automate provisioning, upgrades and maintenance (Ansible, scripting, IaC) Support application development teams on schema design, data modelling and query optimization Build and maintain test and staging environments Required qualifications Bachelor’s degree in a related field 4+ years of experience as a DBA / DBRE / data platform engineer Hands-on production experience with ClickHouse or PostgreSQL , and solid working knowledge of the other Oracle DBA background is a plus Experience with replication, high availability and backup/recovery Strong Linux skills and shell scripting Good verbal and written English Being able to work in Turkey

Location: Istanbul, Turkey P.I. Works is the first company in the world to automate the management of a commercial 5G network. Our automated network management products and services empower Mobile Operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been deployed across 91 mobile network operators in 64 countries around the world. Come and join us to work with the leading telecom operators around the world and redefine the mobile experience worldwide by contributing to our research and development efforts. What you will have An opportunity to work with some of the brightest minds in the Software & Telecom industry. Hands-on opportunities to learn from the best and put your knowledge and skills to work A mentor to help you build and develop your potential A friendly, open, and collaborative environment that thrives on learning and practicing Paid internship opportunity Key Responsibilities Collaborate with the product team to design and develop prototypes of innovative telecommunication solutions and next-generation features. Conduct in-depth data analysis and perform validation of algorithms and models to support Product Owners in making informed decisions. Handle data ingestion, movement, transformation, and ETL processes to enable effective product design and feature prioritization. Create compelling data visualizations using the most appropriate tools; interpret and clearly communicate the statistical insights and underlying stories to stakeholders. Required Qualifications & Skills Currently pursuing a Bachelor’s  degree in one of the following fields: Telecommunications Engineering, Computer/ Software Engineering, Artificial Intelligence Engineering, Control & Automation Engineering Practical experience in programming and scripting (Python and/or C# preferred) Hands-on experience with data collection, data processing / cleaning, and data visualization Strong proficiency in SQL (writing queries, data extraction, and analysis) Fluent in English, both written and spoken, with the ability to actively participate in technical discussions and meetings Strongly Valued (Advantages / Nice-to-have) Practical knowledge or project experience in machine learning / AI model development Familiarity with Large Language Models (LLMs) and Intelligent Agents Solid understanding of statistics and strong data visualization skills Previous exposure to or working experience in the telecommunications domain Apply today and unlock your potential!

Location: Istanbul, Turkey P.I. Works is the first company in the world to automate the management of a commercial 5G network. Our automated network management products and services empower Mobile Operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been deployed across 91 mobile network operators in 64 countries. Come and join us to work with the leading telecom operators around the world and redefine the mobile experience worldwide by contributing to our research and development efforts As part of the role definition, you will: - Provide exceptional service to our customers worldwide - Actively communicate with customers on questions/issues related to our products and solutions - Go above and beyond our service level agreements to pro-actively diagnose and resolve issues - Collaborate with customers on deployment and provide support for upgrades, new features and fixes - Collaborate with team members, share knowledge, lessons learned, document best practices through active participation in team meetings and trainings - Collaborate with project teams on installation, configuration, testing and integration of our solutions. Required Experience and Skills: - Basic to intermediate knowledge of database architecture and good command on SQL - Good understanding of programming in C++/C#/Java and .NET framework is an asset - Good understanding of one or more OSS products is an asset - Technical understanding of 2G/3G/4G/5G mobile technologies, including RAN standards, architectures, protocols, and services is an asset. - Passionate and self-motivated individual capable of troubleshooting and solving complex customer issues in a fast-paced, dynamic environment. - Excellent communication and interpersonal skills in both verbal and written English.

Location: Nicaragua; Honduras; Ecuador; El Salvador; Guatemala; Colombia We are seeking a detail-oriented and experienced Medical-Legal QME/AME Report Writer to support our Workers' Compensation & Personal Injury practice. The ideal candidate has prior experience synthesizing complex medical records and evaluation findings into clear, comprehensive, and legally compliant medical-legal draft reports adhering to AMA Guides and statutory standards. Key Responsibilities Report Drafting: Draft thorough, high-quality QME, AME, and IME reports based on clinical findings, patient histories, and physician notes. Medical Record Synthesis: Review, organize, and summarize voluminous medical records, diagnostic test results, and prior treatment histories into clear chronological summaries. Rating & Statutory Compliance: Ensure proper application of the AMA Guides (5th Edition) for Whole Person Impairment (WPI) calculations, causation analysis, and legal apportionment standards. Quality Assurance: Collaborate closely with evaluating physicians to ensure all reports meet standards for substantial medical evidence and strict statutory filing deadlines. Requirements Experience: 2+ years of hands-on experience drafting California QME/AME medical-legal reports for a medical group, QME practice management firm, or consulting firm. Technical Expertise: Strong mastery of the AMA Guides to the Evaluation of Permanent Impairment (5th Edition), California Workers' Compensation terminology, and medical-legal reporting guidelines. Skills: Exceptional medical writing and editing skills, acute attention to detail, and the ability to accurately translate complex clinical findings into structured reports. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, 8:00am-5:00pm PST.

Location: Portugal Paired is a global recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. About Our Clients Our client is the founder of a Dubai-based agency operating in a fast-paced international environment. The founder moves fast, communicates directly, and has very high standards. The right person for this role genuinely enjoys operating in high-responsibility environments and takes pride in making chaos look effortless. This role is for someone who is naturally proactive, highly organized under pressure, emotionally steady, and extremely responsive. You will be managing personal logistics, travel, scheduling, household coordination, and lifestyle operations with minimal oversight. If you need step-by-step instructions, frequent check-ins, or structured corporate environments, this role will not be a fit. Responsibilities Coordinate personal travel arrangements including flights, accommodations, transportation, restaurant reservations, and itineraries Manage personal scheduling including medical appointments, fitness sessions, grooming, and other lifestyle commitments Handle visa renewals, residency documentation, licenses, and other personal administrative requirements proactively Coordinate household-related operations including vendors, maintenance, deliveries, installations, repairs, and property-related communication Manage personal errands, sourcing requests, returns, exchanges, and gift procurement Communicate with external stakeholders including accountants, lawyers, building management, concierge services, and vendors Handle time-sensitive and last-minute logistical requests efficiently Maintain accurate calendar management across different time zones Anticipate problems before they arise and execute solutions independently Ensure a high level of confidentiality, professionalism, and discretion at all times High-Level Execution Proactively identify and resolve challenges before they arise Work autonomously and make confident, well-informed decisions swiftly Communicate with clarity, precision, and professionalism Uphold the highest standards of discretion and confidentiality consistently Remain composed and effective in high-pressure situations Exude natural assertiveness with a calm and measured approach Bring extensive experience working remotely over multiple years Possess in-depth knowledge of the hospitality, luxury, and travel industries Efficiently coordinate and manage international vendors independently Requirements At least 2 years of experience supporting a founder, executive, entrepreneur, or C-level professional Availability across Dubai and European time zones required Strong experience working remotely across multiple time zones Polished, presentable and professional appearance Socially sophisticated, boasting high emotional intelligence Proven track record in affluent and high-achieving settings Must be highly responsive, detail-oriented, and reliable Excellent spoken and written English with strong communication skills Strong organizational skills with the ability to manage multiple priorities simultaneously Highly proactive, resourceful, and capable of operating independently without constant supervision Comfortable working in a high-responsibility environment with changing schedules and urgent requests Strong internet research and problem-solving skills Able to maintain professionalism and composure under pressure Experience coordinating international travel and lifestyle logistics is highly preferred Candidates with only junior VA or entry-level administrative experience may not be considered This Role Is NOT a Fit For: Junior VAs looking for training Candidates who require constant direction People who struggle with urgency or changing priorities Candidates who prefer highly structured corporate environments Candidates unavailable outside rigid working hours Applicants without prior executive/founder support experience Benefits Competitive salary. Work with fast-scaling, premium brands Fully remote role with a dynamic, growth-driven team Clear opportunities for career growth and advancement

Location: Colombia; Brazil; Peru The Data Center Capacity & Inventory Specialist owns a single, accurate, and always-current view of the organization's entire data center estate worldwide. The role exists because the biggest infrastructure decisions — where to place workloads, when to expand or consolidate, and how to plan a move — are only as reliable as the underlying data on power, cooling, racks, and space. That information is typically fragmented across sites, spreadsheets, and providers. This role consolidates it into one authoritative source of truth, keeps it current, and turns it into capacity forecasts, utilization reporting, and move/migration analysis the business depends on. It is accountable for the inventory and operational data of every facility the organization uses — owned, colocation, and edge. Scope & Context Global portfolio: every data center facility across all regions — company-owned and on-premises sites, colocation and wholesale space, and edge or remote equipment rooms. Physical assets: racks and cabinets; power (utility feeds, UPS, generators, PDUs, circuits); cooling (CRAC/CRAH, containment, chilled water); floor, cage, and suite space; structured cabling; and environmental monitoring. Data domains: inventory, capacity and utilization, contracts and commitments (colo agreements, power and space reservations), and a history of physical changes. Organizational placement: reports into infrastructure/IT leadership and partners with networking, cloud, security, procurement, and finance. Key stakeholders: site and facilities teams, colocation providers, infrastructure engineering, capacity planning, finance (cost allocation), and the business units requesting space or moves. Key Responsibilities Define and enforce how every site records and reports its power, cooling, rack, and space configuration, so data is comparable across the portfolio. Participate in the the space, power, and cooling analysis behind data center moves, migrations, and consolidations: what fits where, target-site readiness, and the sequencing of each move. Supply the accurate capacity and utilization data that drives resourcing and planning decisions Manage capacity risk proactively: identify sites approaching power, cooling, or space limits before they constrain the business. Uphold resilience, safety, and compliance standards across facilities, including redundancy targets (for example N+1) and disaster-recovery posture. Inventory, Data & Capacity Management (Core Mandate) This is the primary purpose of the role: a single, trusted, global source of truth for every data center, kept accurate and current. Maintain the global inventory and data for all facilities A complete register of every data center and equipment room, with location, provider, and contracted commitments. Space: floor area, cage and suite allocation, rack and cabinet counts, rack-unit (RU) inventory and occupancy, and remaining white space. Power: utility feeds and redundancy, UPS and generator capacity, PDU and circuit inventory, provisioned vs. actual draw (kW) per rack, row, and room, and PUE where measured. Cooling: cooling capacity and type, containment, redundancy (N, N+1), temperature and humidity envelopes, and thermal headroom. Racks & assets: rack elevations, cabinet layouts, and the physical assets each contains, mapped to their power and connectivity. Turn that data into decisions Track utilization and remaining headroom for space, power, and cooling at rack, row, room, and site level. Forecast capacity, flag sites approaching their limits, and recommend expansion, consolidation, or reallocation. Provide the analysis behind every move and migration — what a target site can support and how a move should be staged. Produce regular reporting and dashboards for leadership, finance, and planning. Own the tooling and data quality Define data standards, naming conventions, and an audit cadence that keep the inventory accurate. Run periodic physical audits and reconciliations against the recorded data. Requirements Proven experience managing data center infrastructure at multi-site or global scale, ideally across a mix of owned and colocation facilities. Deep, practical understanding of data center power, cooling, and physical space — circuits, PDUs, UPS and generators, redundancy concepts (N, N+1, 2N), cooling systems, and containment. A demonstrated track record of keeping accurate inventory and capacity data current across many sites. Experience planning and executing data center moves, migrations, consolidations, or build-outs. Colocation and vendor management experience — contracts, SLAs, capacity commitments, and cost control. Strong data and reporting skills: able to turn raw facility data into clear capacity forecasts and dashboards, with advanced spreadsheet skills and comfort using BI or reporting tools. Experience coordinating work across multiple regions, time zones, and stakeholder groups. Preferred Qualifications & Certifications Data center certifications such as Uptime Institute (ATD/ATS), BICSI DCDC, or EPI CDCP/CDCS/CDCE. Familiarity with specific DCIM platforms (for example Nlyte, Sunbird, Device42, or Hyperview). Knowledge of relevant standards — Uptime Institute Tier topology, ANSI/TIA-942, and ASHRAE thermal guidelines. Exposure to hybrid environments (on-premises, colocation, edge, and public cloud) and how physical capacity relates to workload placement. Awareness of data center sustainability and energy-efficiency practice, including PUE and power reporting. Benefits Full Remote Comfortable working on EST time zone Contractor Working equipment provided by the company Equal Opportunity Employer PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. This recruitment process may use automated or artificial intelligence to screen or assess applicants. This job posting is for an existing vacancy.

Location: Mumbai, India We Are? We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. The Role The Senior Shared Service Coordinator - Accounts Payable, is responsible for managing and processing the organizations accounts payable transactions accurately and efficiently. This role supports timely payments to suppliers, ensures proper reconciliation of accounts, and adheres to internal controls and health & safety standards. The role will be shift work and will have start and finish time of either 12pm - 9pm OR 2pm to 11pm. Responsibilities Process supplier invoices, including matching, coding, data entry, and reconciliation, in compliance with company policies and timelines. Manage the Accounts Payable inbox, ensuring timely responses and actions on all incoming queries and requests. Perform monthly reconciliations of supplier statements and follow up on outstanding items or discrepancies. Process and verify employee expense claims in accordance with company policies. Send remittance advices to suppliers and maintain professional communication to resolve payment or invoice-related inquiries. Ensure accurate recording of transactions, including tax-related data and other general ledger bookings. Provide ongoing support to the wider Accounts Payable team, including assisting with AP activities across multiple regions. Collaborate with internal departments and external stakeholders to resolve payment or documentation issues promptly. Assist with month-end closing activities related to accounts payable Perform other ad hoc duties as directed by the Finance team to support departmental goals and business needs. The Requirements Qualifications Bachelors Degrees in Commerce/ Accounting Experience, Competence, Skills & Knowledge Essential Must have Accounts Payable experience Must have experience in end to end payment process Must have experience working within a Finance Transition Preferred Prior knowledge of Microsoft Navision would be beneficial Diversity & Inclusion EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities. You will have good organisational and time management skills with the ability to meet deadlines, along with effective communication skills.

Location: Mumbai, India We are looking for Procurement Coordinator's who are either Immediate Joiners or available within 0-15 days for urgent roles based in Andheri East, Mumbai. Role & responsibilities The Shared Service Coordinator - Procurement, will be responsible for responsible for the day-to-day transactional execution of the Procure-to-Pay (P2P) cycle — specifically Purchase Requisition (PR) , Price Quotation (PQ) , Purchase Order (PO) creation , and Goods Receipt Note (GRN) posting . This role requires close collaboration with suppliers and internal teams to deliver efficient and cost-effective procurement solutions. This will be shift work depending on the country you are supporting. Key Responsibilities Oversee end-to-end P2P processes, ensuring smooth operations from purchase requisition to invoice processing and payment. Monitor efficiency and compliance with company policies. Serve as the primary point of contact between procurement, finance, logistics, and operation steams. Ensure timely communication for PO conversion, GRN posting, and necessary purchase order modifications. Facilitate swift decision-making to prevent procurement delays. Process and manage purchase orders (POs) with accurate data entry and timely creation. Follow up on open POs with internal stakeholders. Assist in resolving unposted invoice discrepancies by posting GRNs, creating/amending POs, and coordinating with AP team. Maintain procurement records and prepare reports on daily purchasing activities. Preferred candidate profile Essential • 2-5 years of experience in a hands on procurement role, with a focus on the P2P process • International exposure is mandatory for effective coordination with various entities. • Strong understanding of the Procure-to-Pay (P2P) cycle, including PO conversion, GRN posting,and PO modifications. • Familiarity with procurement software/ERP systems and Microsoft Office Suite (Excel, Word,etc.). Preferred • Prior knowledge of Navision would be beneficial • Prior experience in a procurement role within energy, infrastructure, or related sectors.

Location: Houston, United States We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore. Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services. At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide. Role Overview Purpose: lead complex or non-routine engineering within an assigned discipline, providing reliable technical delivery, independent checking and coaching across relevant ES and IIS scopes. Own the technical integrity, quality, schedule and traceability of assigned deliverables, including calculations, procedures, drawings and equipment specifications. Review and check engineering deliverables within demonstrated competence and approve outputs only within formally delegated authority. Provide technical direction to assigned engineers and develop graduate capability. Escalate high-risk, novel or out-of-authority decisions and technical deviations through the approved technical governance process. Responsibilities Develop discipline calculations, technical procedures, drawings, P&IDs and engineering content for work packs; establish assumptions, design basis, applicable codes and acceptance criteria. Use approved and validated calculation tools and understand their limitations. Independently check others’ work within demonstrated competence, document review findings and confirm closure before authorized release; maintain separation of preparation, checking and approval. Lead engineering for assigned ES and IIS scopes. Depending on discipline, these may include pipeline pre-commissioning, pigging, hydrotesting, dewatering, drying, nitrogen and leak testing, flange management, umbilicals, and inspection and integrity services. Act as the principal technical contact for assigned scopes, coordinating technical discussions, clarifications and agreed actions with clients, Project Managers and operations. Resolve technical queries within delegated authority and assess changes through management of change. Specify equipment and engineering mobilization requirements; support pre-mobilization trials, function testing and readiness reviews with maintenance, workshop and logistics teams. Provide technical leadership during site execution, working with the Project Manager and site supervisor to confirm compliance with approved procedures, resolve technical issues and assess proposed changes within delegated authority. Lead the engineering contribution to assigned tenders, consolidating methods, equipment requirements, estimates, resource needs, assumptions, exclusions and technical risks with commercial and project teams. Apply EnerMech and client quality, health, safety and environmental requirements; lead relevant technical risk reviews and resolve engineering nonconformities. Coach graduates and engineers in calculations, procedure writing, codes and engineering judgment; contribute evidence to competency development and assessment through the established process. Maintain controlled technical records, capture closeout lessons and contribute reusable procedures, templates and verified calculation methods to the global framework. Plan and coordinate engineering activities, deliverables, resources and interfaces to support agreed project milestones; report progress, dependencies and delivery risks. Develop and monitor engineering estimates and allocated budgets, identify variances and recommend improvements to support project profitability without compromising safety or technical requirements. Prepare and review technical requisitions, evaluate supplier technical submissions and resolve technical clarifications with procurement and vendors. Recommend engineering resources and competency requirements, allocate assigned engineering tasks and identify specialist support needs. Coordinate interfaces with other engineering disciplines and service lines to ensure an integrated and executable technical solution. Provide verified technical progress records, completion evidence and scope-change information to support project reporting, variations and invoicing. Requirements Experience: minimum 7 years of relevant engineering experience, supported by evidence of complex technical delivery, checking and mentoring. Qualifications: relevant engineering degree, including Mechanical, Civil, Electrical, Chemical or Ocean Engineering according to discipline, plus demonstrated application. Travel: office, workshop and onshore / offshore project support as required by assigned projects. Benefits At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects. We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business. Diversity & Inclusion EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.

Location: Aberdeen, United Kingdom We are? We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves – all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions.  This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. The Role and Responsibilities A permanent opportunity has arisen within our Lifting Solutions department for a Crane Mechanic to work offshor e on a 2/2 rotational basis. This role will involve mobilising from Blackpool. You will be tasked with carrying out first line maintenance up to and including 12 monthly Planned Maintenance Routines and ensuring Crane integrity is maintained to current legislative, corporate and manufacturers recommendations. Other main duties and responsibilities will include; Ensuring crane availability is attained to client specification Carrying out planned maintenance routines ensuring spares & resources are planned and organised in a timely manner Carry out maintenance repairs to offshore cranes Carry out maintenance and repairs in accordance with safe systems of work Identify tools and materials to complete job scope Attend client maintenance update meetings, providing updates on current open work orders Manage and maintain annual slew bearing condition monitoring data It would be expected that a safe and comprehensive shift handover is conducted and recorded. You must also have a good understanding of the Management of Change process and be able to identify and initiate change management events on the job. The Requirements It is essential that you hold an NVQ Level 3 Mechanical Certificate or a recognised apprenticeship. Other client specific training will be required. You will hold valid UK offshore certificates. Previous Mechanical experience is also essential. It is preferred that you have previous experience working with cranes on or offshore. You will have the ability to work on your own initiative and have the ability to troubleshoot. Diversity & Inclusion EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.

Location: Serres, Greece ALUMIL is seeking a Production Engineer for its subsidiary BMP, located in the Industrial Area (B.I.PE.) of Serres. About BMP BMP was founded in 1954 in Legnano, Italy, and is ISO 9001 certified. The company specializes in the production of thermoplastic gaskets and sealing solutions. In Greece, BMP operates two production facilities (in Serres and Kilkis) with a combined production capacity of more than 30 tons per day. Through this investment, BMP Greece has completed a significant growth cycle and now offers a comprehensive product portfolio. The company's core values include quality, a customer-centric approach, continuous employee training and development, and competitive pricing. About the Role As a Production Engineer, you will be responsible for planning, implementing, and improving production processes. You will analyze manufacturing workflows, contribute to capacity planning, and collaborate with teams to enhance productivity and reduce downtime. Key Responsibilities Monitor and optimize production processes for efficiency and quality improvement. Develop and maintain production schedules in coordination with the planning team. Analyze and troubleshoot manufacturing issues to minimize downtime. Implement process improvements and automation solutions. Ensure compliance with safety regulations and company policies. Collaborate with maintenance, quality assurance, and R&D teams on continuous improvement initiatives. Provide technical support and training to production staff. Prepare reports on production metrics and present findings to management. Requirements Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or a related technical field. Knowledge of lean principles, and quality management. Ability to analyze data and use problem-solving tools effectively. Excellent communication and teamwork skills. Ability to work in a fast-paced industrial environment and manage multiple priorities. Good English knowledge Good AutoCAD knowledge Benefits What you’ll gain Provision of private life & health insurance Annual bonus according to your performance Annual customized training plan Excellent working environment Role specific benefits About us At ALUMIL we are building excellence every day. Alumil has more than 30 years of experience in the production of architectural aluminium systems and 3.000 employees. We are one of the most advanced companies globally owning state-of-the art production lines in our 12 factories in Europe. Alumil, is a family-owned business that also embraces all of its employees like family. Our culture’s primary focus is on integrity, team spirit, initiative, loyalty and “meraki” (spirited work). ALUMIL opposes any form of discrimination, unequal behaviour or treatment, and any violation of human rights, and is committed to ensuring equal opportunities in employment. In the recruitment and evaluation of employees, it does not discriminate on the grounds of race, sex, gender identity or gender expression, religion, age, disability, sexual orientation, nationality, political beliefs, social or national origin, or descent. ALUMIL complies with the statutory provisions strengthening the application of the principle of equal pay for men and women for equal work or work of equal value (Law 5316/2026). The selection process is gender-neutral, and recruitment procedures are conducted in a non-discriminatory manner. Candidates are assessed solely on the basis of objective, job-related criteria. Every candidate has the right to be informed, in writing or orally, of the pay range for the position prior to the job interview. The pay range has been determined on the basis of objective, gender-neutral criteria, free of any other form of discrimination, in accordance with the company’s pay structure.