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Location: Paris; Amsterdam; Linz; Munich; London; Berlin Workplace: Remote ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. ABOUT THE JOB Mistral AI is looking for a Domain Expert in crashworthiness simulations to help build AI-accelerated simulation capabilities for industrial engineering. You will work at the intersection of industrial simulation, physics modeling, machine learning, and engineering workflows. Your role is to bring deep solid-mechanics expertise into the design, training, evaluation, and deployment of AI Physics Models for real engineering use cases. This is a hands-on technical role. We are looking for someone who understands industrial structural simulation not only conceptually, but through direct experience with simulation models, solver workflows, data generation, validation, and engineering decision-making. You will work with research, product, and customer-facing teams to ensure that our models are useful against real engineering standards — not only benchmark metrics. Relevant application areas may include automotive crashworthiness, aerospace structures, consumer-electronics drop/reliability, manufacturing, durability/fatigue, and other nonlinear structural mechanics problems. WHAT YOU WILL DO - Work with our research team to define, generate, and iteratively improve simulation datasets for training and evaluating crashworthiness foundation models, balancing coverage of relevant physical scenarios, simulation fidelity, and computational cost. - Design and run high-fidelity simulation campaigns using structural mechanics solvers such as Abaqus, LS-DYNA, Ansys Mechanical, Radioss or equivalent tools. - Define the relevant variation space for training data: geometry, mesh resolution, material behavior, boundary conditions, loading, contact, joints, failure modes, and engineering KPIs. - Build or guide automated pipelines for simulation setup, execution, post-processing, dataset creation, and model evaluation. - Work with research teams to train and evaluate AI models on simulation data, and diagnose failure modes caused by data gaps, poor coverage, numerical artifacts, or model limitations. - Evaluate model outputs against industrial engineering needs, including field-level accuracy, scalar KPIs, deformation modes, load paths, energy absorption, stress/strain fields, failure indicators, uncertainty, and out-of-domain behavior. - Work with industrial customers to understand their simulation workflows and engineering priorities, define use cases and success criteria, and incorporate their feedback into model development and validation. ABOUT YOU - You have deep expertise in crashworthiness, solid mechanics, and structural mechanics, with substantial experience in industrial simulation workflows. - You have a Master’s degree or equivalent technical depth in mechanical engineering, aerospace engineering, civil/structural engineering, computational mechanics, applied physics, or a related field. - You have 4+ years of relevant industrial experience (or PhD +1 years) in domains such as automotive, aerospace, and consumer electronics. - You have hands-on experience with explicit dynamics for crash or impact simulation and understand nonlinear FEM and related topics such as contact, plasticity, structural dynamics, buckling, material modeling, fracture/damage, fatigue, crashworthiness, or durability. - You have direct experience with simulation validation, correlation, model quality, numerical sensitivity, and engineering KPI definition. - You are a strong Python developer who can build and maintain reliable tools for simulation automation, data processing, and model evaluation. You apply sound software engineering practices, including version control with Git, automated testing, code review, and clear documentation. - You have hands-on experience working in Linux and HPC environments, including submitting and monitoring batch jobs, selecting appropriate compute resources, and troubleshooting simulation workflows. You can run simulation campaigns efficiently across a compute cluster. - You are comfortable operating in ambiguous technical environments and turning poorly defined industrial problems into scoped datasets, experiments, metrics, and execution plans. - You communicate clearly with both deep technical experts and non-specialist stakeholders. IT WOULD BE GREAT IF YOU - Have experience applying machine learning, surrogate modeling, reduced-order modeling, optimization, or data-driven methods to simulation problems. - Have contributed to reusable internal tools, open-source code, simulation automation frameworks, or production-quality engineering workflows. - Have experience working directly with industrial customers, product teams, or engineering decision-makers. - Have publications, patents, internal technical leadership, or recognized contributions in engineering, simulation, computational mechanics, or ML-for-physics communities. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Poland Workplace: Hybrid HI THERE!👋🏻 WE’RE TOOPLOOX 💎, A SOLVD INC. COMPANY We create AI-powered products and services that make a real difference. Our team of nearly 200 specialists - including a 40+ person R&D team with many PhDs - has pioneered AI solutions across industries from healthcare to e-commerce. We’ve published research in top-tier venues like NeurIPS and ICML, while delivering real-world applications that help our clients innovate and scale.   We are seeking a Senior Product Manager with strong leadership and strategic thinking to join our team and build innovative products and services powered by AI and autonomous agents. In this role, you will lead a strategic project focused on Customer Service transformation for a client in the banking sector, implementing AI and decision-making AI Agents. We value your ability to identify and prioritize business opportunities and to transform data and research into clear product strategies and roadmaps. You'll manage the entire process, from feasibility studies to scaling up, while ensuring smooth stakeholder communication and balancing client ambitions with delivery feasibility. If you want to have a real impact on how users interact with the technologies of the future, feel invited! What you will do: - Manage the end-to-end product vision and execution for AI-powered solutions, agents, and automated workflows designed specifically for customer support teams in a banking environment. - Own the translation from high-level solution design decisions into a clear, structured, and buildable backlog for the engineering team. - Review scope and technical estimates on behalf of the delivery team to ensure project roadmaps are realistic. - Map business processes, document clear requirements, and define acceptance criteria and UAT scenarios to ensure high-quality delivery. - Develop trustful relationships with stakeholders and ensure smooth cross-team communication. - Identify and prioritize business opportunities and advise clients on possible directions. - Validate ideas through experimentation to make fast, informed, de-risked decisions using continuous discovery approaches. - Lead a cross-functional team of experts in their field, from AI engineers to experienced designers. - Monitor productization of AI solutions from feasibility study through PoC to release and scale-up. - Stay current with the rapidly evolving field of AI, LLMs, and autonomous agent frameworks. Experience and skills you need to join us: - Hands-on experience delivering AI/ML-driven projects specifically for customer support/ customer service teams, or for automation of business or back-office processes. - At least 5 years in leading digital and AI products. - Strong sense of ownership, analytical skills, and deep product-oriented thinking to make decisions based on qualitative and quantitative data. - Solid background in working in a technical environment with cross-functional and remote teams, preferably international. - Practical experience with continuous discovery approaches (including various validation techniques) and experience in designing and executing project budgets. - Proven ability to work at the level of detail: process mapping, requirements documentation, acceptance criteria and UAT - not only strategy and roadmaps. - Excellent communication skills, both English and Polish, with the ability to effectively interact with stakeholders from all management levels. Nice to have: - Direct experience working within banking, fintech, or another highly regulated / formal setting. We would also need you to: - Be open to business trips. - Be ok with working with different time zones. - Accept irregular working hours depending on the product development phase. HOW WE WORK: At Tooploox 💎, you have the flexibility to choose your working hours ⏰ and location 📍. While we value remote work, we also believe in building relationships 🤝and invite you to join us in our Warsaw and Wrocław offices 🏢. Enjoy a relaxed atmosphere 🍃 and try some “home-made” pizza 🍕 from our office pizza oven. We love having pets 🐶 in the office, so feel free to bring yours along.😁 Join us and shape the future of AI while working the way you like!

Location: Paris ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE As a Product Operations Manager (Design), you will sit within Mistral's Product Operations function, with a focus on streamlining the operations of the design team. You will own how the Design team operates as a system — its cadences, its rituals, its coordination, and the connective tissue that lets designers focus on design. This role exists because a design org at our scale needs someone whose full-time job is the operating system itself: defining it, holding it, and continuously tuning it so the team runs with a heartbeat rather than on ad-hoc heroics. You will own the team's weekly and quarterly cadences — from leadership syncs to planning, retros, and share-outs — and establish how we track work, surface it outward, and make decisions. You'll design the forums where decisions get made and recorded, keep the rituals that create alignment, and aggressively cut the ones that are just overhead. Equally, you are the bridge across the org. You will coordinate the interlocks between Brand and Marketing for upcoming launches, and between Product and Product Design for the build pipeline — so interdependencies are understood and planned for, not discovered at the last minute. You will partner closely with marketing, PMs, engineering, GTM to align design work with go-to-market timing and surface what's shipping before it ships. This is a team-of-one role with a founding design-ops mentality. You will build the discipline from scratch, automate repetitive coordination with AI where it helps, and coordinate people where it matters. You report to the Head of Product Operations, working day-to-day with the Head of Design and the design team. WHAT YOU WILL DO - Define the operating system of the design team — the cadences, forums, rituals, and source-of-truth that keep the team aligned and moving forward. - Own the weekly and quarterly cadences, from leadership syncs and critiques to planning, retros, and headcount-cycle inputs. - Coordinate the Brand × Marketing and Product × Product Design interlocks so design work is surfaced with enough lead time and dependencies are planned, not discovered late. - Establish how the team tracks and shares out work — a single source of truth for status, and the forums where design is made legible to the rest of the org. - Design and hold decision-making forums so decisions get made, recorded, and not relitigated. - Separate ritual from overhead — keep the cadences that create alignment and cut the ones that are just tax. - Automate repetitive coordination, reporting, and tracking with AI so the team spends time on design, not admin. - Bring the wider Product Operations toolkit to the design team — data and analytics for transparent reporting, structured feedback loops and early-access programmes, and launch coordination that aligns design work with product release cycles and go-to-market timing. - Partner with marketing, PMs, engineering and GTM to align design work with go-to-market timing and surface what's shipping. WHAT WE'RE LOOKING FOR - 6–10 years of experience in design operations, product operations, program management, or a chief-of-staff role within a creative or product organization. - A founding design-ops mindset — you've built operational disciplines from scratch, not just maintained inherited ones. - Comfortable automating with AI tools to remove repetitive overhead, while equally skilled at coordinating people and building coalitions without authority. - Strong systems thinking — you design repeatable rhythms and processes, not just run meetings. - Design literacy — enough background to have felt the pain designers feel and to be credible with the team. - A make-it-happen attitude: positive, bias to action, unblocks rather than escalates. - Excellent communication and synthesis skills — you turn scattered signals into a shared source of truth. - Ability to thrive in ambiguity and define your own scope in a role with no playbook and no team to delegate to. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ THE DATA FOUNDATIONS TEAM ⭐ At Alan, every decision we make about our members' care, contracts and claims is a data decision. The Data Foundations team builds the platform that makes those decisions possible in a safe way. - Being part of the Data Foundations team means you’ll build, maintain, and improve the Data Platform used by everyone at Alan. - We enable Alan’s data-driven nature and help our colleagues make the most of their data. - Partner closely with people across Alan (technical and non-technical) to understand their needs and build data solutions they can trust and use effectively. - We own and manage all data-related tools that power Alan. - AI is changing the way companies work with data: agents are becoming first-class users of our data warehouse. It opens a world of new usage and exciting features, as well as concerns around security, data quality and governance. We are building the foundations that allow Alan to make the most of this exciting new paradigm. - Alan is expanding quickly: we went from 4 to 6 countries this year and we won’t stop there. Our objective is to onboard new countries in weeks, not months. Having strong data foundations is a cornerstone of that expansion, allowing our teams to make sense of a patchwork of insurance systems, regulations and reporting rules. - Examples of our missions: - improve the developer experience when building and maintaining data pipelines, - enable reliable and secure access to our data warehouse for Alaners and AI agents, - strengthen security and governance around our data assets, - define and implement standard data practices across Alan, - maintain and evolve our core data infrastructure to accommodate Alan's international expansion and growing product breadth… - Our core tools include Python, Airflow, Snowflake, AWS/GCP, Metabase, Terraform, dbt, and others. - Who you'll work with: Data Foundations is a small, high-leverage team inside the Tech Foundations area, whose mission is to enable product crews through world-class infrastructure, developer experience, operational excellence, and built-in security. You'd be joining as one of its core engineers, working daily with the whole Data community at Alan. 🎯 EXPECTED SKILLS AND ABILITIES You would thrive at Alan if most of this sounds like you: - Passionate about owning ambitious problems and developing simple solutions for them. - 3+ years of experience demonstrating impact in Data positions. We welcome candidates from early-career to highly experienced profiles. You may already have strong expertise in Data Engineering, or be an experienced data or software engineer looking to deepen your specialization in this area. - Experience building and operating production data infrastructure: orchestration (Airflow or similar), a cloud data warehouse, infrastructure as code. - Experience designing systems, tools or libraries used by other engineers, scientists or analysts. - Proficient in Python and SQL. Setting a high standard of rigor and precision for yourself, interested in your craft. - Curious about AI and eager to use it thoughtfully to increase your impact. - Great listening and communication skills. - Humble, kind, collaborative, and still willing to grow (no matter your seniority!). - Fluent and clear in English, both oral and written (no need to speak French!). For this role, we are looking to hire within the C0-E level range https://alan.com/en/careers/a/salary-equity. ⚙️ IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learning or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work 🔄 A quick note about the process Note: While you're applying for a specific area, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here https://www.notion.so/Software-Engineering-Areas-Alan-2c61426e8be7805bacd2cdbc08c32640?pvs=21. #LI-DNP

Location: Paris, France; Bordeaux, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ OPERATIONS AT ALAN The Operations Community’s core responsibilities is to deliver at scale our insurance and health services : we build our platform and operational capabilities and run our processes to guarantee delight and efficiency. As we anchor our Insurance position, diversify our offering with health and well-being related services in 4 different countries (France, Belgium, Spain and Canada), our operations are increasingly complex and our challenges ahead have never been as exciting! Being an Ops at Alan means joining a team of 50+ talented, committed and passionate Ops across our countries, with a lot of interactions with Engineering, Product, Care and many other teams at Alan. We have a mix of Builder profiles, focused on (re)designing and implementing our processes and Operations Experts who deliver those on a daily basis while improving them. We want team members to deliver excellence to our companies and members and be ready to disrupt (and not only upgrade) the way we traditionally think about insurance or healthcare services. Want to learn more about Ops at Alan? Read how we work and hire https://app.notion.com/p/alaninsurance/Product-Ops-builders-and-coordinators-Alan-your-hiring-process-3021426e8be7815cb164d629cfe3b455 and watch our team in action https://www.youtube.com/playlist?list=PL643LyZcrKMDaW7cW0_GytXy5VkaqTOU6   🌍 FOR THIS ROLE, YOU NEED TO BE BASED IN FRANCE, BELGIUM OR SPAIN 🌍 The Operations Expert works on a specific subset of services we deliver (eg. claim reimbursement, fraud, clinic to name a few) . Their core responsibilities (+- 70/80% of the time) are to: - Run our Insurance or Health services processes - that's why we call them Ops Runners internally 😉 - Ensure the day-to-day follow up and monitoring of our operations - Flag risks and opportunities In details, your missions are: - Operating our processes: performing tasks like invoicing or claims treatment, growing and managing our network of providers, supporting internal teams (live and through documentation) - Contributing to the definition & owning the best monitoring scheme to track volumes/efficiency/SLAs, and identify risks and areas of improvement, internally or with our service providers - Supervising partnerships (e.g. teleconsultation, claim operators), participating in the negotiation rounds, daily communication to ensure business continuity - Performing controls on our daily operations to make sure the correct decisions were made and to identify training needs (internally as well as externally) - Escalating feedback, helping to prioritise and supporting initiatives to make our processes and services more delightful and efficient Next to running and monitoring our operations, you implement continuous improvements to our processes (+-20/30% of the time). This can be in a variety of ways, e.g. working with product teams to automate certain processes, enhancing our external communication, auditing our processes, automating some process steps using automation tools, … ⭐️ OUR RUN ORGANISATION ⭐️ Our Operations Experts are organized in pools (3-7 runners) who are collectively responsible for running their scope. Examples of topics are: Alan therapy: members can book a therapy session with psychologists. You maintain smooth relationships with our psychologists, ensure therapy demand  matches the supply and contribute to several steps of their lifecycle at Alan (hiring, onboarding, invoicing, supporting booking management etc). Claims: We provide a best-in-class claims experience, including our own optic care service. You treat claims and assist in decisions regarding our coverage. Additionally, you monitor the performance of external service providers to meet SLAs & perform quality controls. You ensure glasses get delivered on time, member satisfaction is high, our frame collection is attractive, collaboration with opticians is smooth and efficient, …. Fraud: We run checks on claims submitted by our members, and build new ways of preventing fraud attempts. You investigate suspicious claims, prevent fraudulent payments or recover when we paid fraudulent claims. Set up:  We provide best-in-class experience to our Customers : a smooth on/offboarding of their employees and a seamless invoicing or billing. To do so, we continuously control & improve the quality of our processes : ensuring we have consistent information for invoicing, unlocking employee invite/removals in case of issue and supporting admin in case of payment issue or bankruptcy. Note: We look for profiles able to embrace any challenge and jump in any pool ! Depending on Alan needs (and personal interests), an Operations Expert will join in a pool and  can change and explore new scopes after some time. Do not hesitate to ask more concrete examples to the Operations Team Members you’ll meet during the process so they can share about their own scope. ⭐️ EXPERIENCE ⭐️ For this opportunity, we are aiming to hire within the A2-B1 level range https://alan.com/en/careers/a/salary-equity. Since the scope of our Ops Expert role is extremely varied, we are open to candidates from different backgrounds : you could be a good fit for the Operations team at Alan if, for example, you: - Operated processes and services especially for companies during the scale up stage or in industrial/logistic industries - Worked in Support functions (Customer Support, People Operations etc) - Had a Customer facing Commercial experience, e.g. account manager or Customer Success Communications, such as Social Media, Internal/ External Communications - Handled event coordination ⭐️ SKILLS ⭐️ - Passionate about delivering & optimizing top notch operations: not scared to get your hands dirty to get into technical processes, making them clear and delightful for our operators and members - A keen problem-solver and challenger with a dig deep mindset: what drives you is member and customer satisfaction ! - Analytics skills, to be able to dive into our data - Highly organised with exceptional follow-up skills, with strong attention to details - Strong and structured in written and verbal communication in English as well as in French or Dutch - Able to work and learn independently in a fast-paced environment - Adaptable: you show flexibility and a strong ability to adapt to variable situations - It’s even better if you have experience in the insurance or the healthcare industry 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!   🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.   YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

Location: San Francisco; United States Workplace: Remote LOCATION AND TRAVEL You can be fully remote, based in the United States, preferably in San Francisco. We expect significant travel across the US, with occasional travel to other regions when the audience quality justifies it. The exact cadence will change with the event calendar, but you should expect travel to be a meaningful part of the job.   WHY THIS ROLE? Langfuse has grown mostly through product-led, open-source adoption. We built a strong product, wrote useful docs and examples, stayed close to users, shipped in public, and helped developers understand how to build better AI applications. However, many of the highest-signal moments happen in person: hallway conversations, workshops, meetups, dinners, conference demos, and technical talks. We want someone who can own that motion end to end; put Langfuse in the right AI engineering rooms, make the product clear to technical audiences, and turn in-person conversations into durable marketing momentum. The goal is not to do every event. The goal is to make the right events excellent, scalable, and measurable.   WHAT YOU'LL DO - Represent Langfuse at conferences, meetups, workshops, customer events, partner events, and community gatherings across the US. - Run live demos and technical sessions on tracing, evals, prompt management, datasets, metrics, and related LLM engineering workflows. - Build and maintain field-ready material: demo flows, workshop runbooks, talk abstracts, event landing pages, follow-up emails, signup flows, and conference-in-a-box assets. - Organize Langfuse-hosted meetups, workshops, dinners, and smaller technical gatherings around the highest-quality audiences. - Partner with ClickHouse field marketing, sales, solutions, product marketing, and engineering teams where it helps Langfuse show up well. - Turn event learnings into useful artifacts: better messaging, better demos, better docs, better talks, better customer stories, and sharper product feedback.   WHAT WE'RE LOOKING FOR - You have worked in DevRel, product marketing engineering, solutions engineering, field engineering, developer advocacy, or technical community roles. - You have spoken at developer conferences, meetups, workshops, webinars, or technical customer events. - You already create technical content, demos, videos, talks, open source projects, or educational material. - You should be excited to travel, give talks, run demos, host events, talk to developers and technical leaders, and bring what you learn back into the company. - You care about developer experience, open source, AI engineering, and the quality of the rooms you spend time in. - You are comfortable with ambiguity and can independently decide what to do before there is a mature playbook. - Excellent written and verbal communication skills, with the ability to articulate complex concepts clearly and concisely. A strong plus: - You are a former engineer, or deeply technical operator who can credibly explain software to experienced developers. - You can write code well enough to build, debug, and maintain demos or workshop material. - You are deep in AI engineering, LLM observability, evals, agents, or developer tools. - You have original opinions that experienced developers value. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: United States ✨ We’re Hiring in Virginia! ✨ Clinical Psychologist | Remote | Freelance | Flexible Hours Are you passionate about making mental health support more accessible and meaningful? At Intellect , we’re looking for a licensed Clinical Counsellor or Psychologist based in Virginia to join our growing provider community! 🌿 In this role, you’ll: Provide 1:1 teletherapy sessions through our engaging digital platform Collaborate with an experienced & supportive clinical team Use evidence-based therapeutic approaches (CBT, EMDR, DBT, etc.) Support individuals navigating anxiety, depression, trauma & more Help make mental healthcare more human, flexible, and accessible Requirements What we’re looking for: 🎓 Ph. D or Psy. D. 🗂️ ~3+ years clinical experience + 500 supervised hours 🎖️ Active license to practice in Virginia 📝 Successful completion of the EPPP 💬 Strong therapeutic foundation + passion for client care Benefits Why join Intellect? 🌱 Freelance role — choose your own schedule 🏡 Work remotely + occasional hybrid options ✨ Meaningful work with a supportive, mission-driven team 🌍 Be part of a global mental health movement Let’s make mental health support more caring, accessible, and human together 🤝💚 This role is a great opportunity to supplement your current job or private practice.

Location: United States ✨ We’re Hiring in Ohio! ✨ Clinical Psychologist | Remote | Freelance | Flexible Hours Are you passionate about making mental health support more accessible and meaningful? At Intellect , we’re looking for a licensed Clinical Counsellor or Psychologist based in Ohio to join our growing provider community! 🌿 In this role, you’ll: Provide 1:1 teletherapy sessions through our engaging digital platform Collaborate with an experienced & supportive clinical team Use evidence-based therapeutic approaches (CBT, EMDR, DBT, etc.) Support individuals navigating anxiety, depression, trauma & more Help make mental healthcare more human, flexible, and accessible Requirements What we’re looking for: 🎓 Ph. D or Psy. D. 🗂️ ~3+ years clinical experience + 500 supervised hours 🎖️ Active license to practice in Ohio 📝 Successful completion of the EPPP 💬 Strong therapeutic foundation + passion for client care Benefits Why join Intellect? 🌱 Freelance role — choose your own schedule 🏡 Work remotely + occasional hybrid options ✨ Meaningful work with a supportive, mission-driven team 🌍 Be part of a global mental health movement Let’s make mental health support more caring, accessible, and human together 🤝💚 This role is a great opportunity to supplement your current job or private practice.

Задачи: — самостоятельно вести и обновлять сайты компании на Tilda; — создавать и верстать новые страницы и лендинги, в том числе в Zero Block; — умение работать с AutoLayout и анимацией; — адаптировать страницы под мобильные устройства и разные разрешения экранов; — вносить изменения в существующие страницы без привлечения разработчиков; — создавать посадочные страницы под рекламные кампании, спецпроекты и отдельные продукты; — следить за корректной работой форм, ссылок, кнопок и других элементов сайта; — участвовать в улучшении структуры сайтов, пользовательского пути и конверсии. SEO: — проводить SEO-оптимизацию сайтов и отдельных страниц; — прописывать Title, Description, H1–H3, alt-теги, ЧПУ; — работать с внутренней перелинковкой; — контролировать индексацию страниц; — работать с Яндекс Вебмастером; — находить и исправлять базовые технические SEO-ошибки; — собирать и кластеризовать поисковые запросы; — ставить задачи на SEO-тексты и контролировать их размещение; — анализировать позиции и поисковый трафик. Аналитика: — работать с Яндекс Метрикой; — настраивать и проверять цели; — работать с UTM-метками; — анализировать источники трафика, конверсии и поведение пользователей на сайте; — оценивать эффективность отдельных посадочных страниц и рекламных кампаний; — собирать данные в Excel / Google Таблицах; — готовить регулярные отчеты по ключевым маркетинговым показателям; — находить точки роста на основании данных. Контент: — работа с текстами: написание и размещение статей на сайтах; — ведение яндексдзена и промо страниц; — ведение социальных сетей; — понимание базовых принципов продающего текста и пользовательского пути; — контроль визуальной и смысловой целостности страниц. Требования: — опыт работы digital-маркетологом / web-маркетологом; — уверенное владение Tilda; — обязательный практический опыт работы с Zero Block; — умение самостоятельно собрать страницу или лендинг от структуры до публикации; — практические знания SEO и умение самостоятельно выполнить базовую оптимизацию страницы; — способность работать с большими объемами информации и систематизировать данные; — умение самостоятельно ставить себе задачи и доводить их до результата; — внимательность к деталям; — способность вести несколько проектов и задач параллельно. Будет преимуществом: — опыт работы в фармацевтике, медицине или healthcare; — понимание ограничений и особенностей рекламы в медицинской и фармацевтической тематике; — опыт работы с рекламными кабинетами Яндекс Директ, VK Реклама и другими digital-площадками; — навыки работы в Figma; — опыт работы с YouTube, VK, Telegram и другими контентными площадками. Какого человека мы ищем: Нам нужен не специалист, который только ставит задачи подрядчикам, а человек, способный многое сделать самостоятельно: быстро внести изменения на сайт, собрать новую страницу, проверить аналитику, подготовить отчет, поставить задачу дизайнеру или подрядчику и проконтролировать ее выполнение. Важно уметь переключаться между разными типами задач, понимать приоритеты и смотреть на маркетинг комплексно.

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the team Engineering the future of customer support — at global scale 🌍 We believe exceptional customer service is more than just a feature, it’s a fundamental part of who we are. That’s why we’ve built our own internal support tooling from the ground up, tailored to help our customer, courier, and merchant support teams shine in every interaction. As we scale our operations from 30 to 60 countries, supporting millions of users and partners, our internal tools need to scale with us. The Support Engineering group is at the heart of this mission. We build high-performance admin applications and core operational tools that empower our support teams to work smarter and faster. A key part of this is our in-house chat platform, which already handles around 5 million conversations every month. On top of this foundation, we’re developing advanced features to reduce manual work, improve communication, and proactively resolve issues — often before our users even notice them. Our systems range from automated reach-outs for delayed orders to deeply integrated tools that enable our support teams to deliver assistance quickly, reliably, and with a human touch. By removing inefficiencies and automating repetitive tasks, we’re ensuring that our users and partners receive world-class support at scale. About the role We’re now looking for a Senior Backend Engineer (Golang) to join us in building scalable, low-latency systems that power these tools and shape the future of customer support. You’ll work on impactful products that directly influence how millions of people experience our platform every day. What you'll be doing Build and maintain high-throughput backend services using Go . Collaborate with product managers, designers, and frontend developers to ship features that support internal support agents across the globe. Design systems that are scalable , resilient , and easy to maintain. Lead and contribute to architectural discussions and technical decision-making. Write well-tested code and help the team maintain high code quality standards. Requirements 7+ years of professional software engineering experience, with a proven track record of building and scaling complex systems. 2+ years of production experience in Golang , with the ability to mentor others and drive best practices across the team. Strong hands-on experience with both SQL and NoSQL databases — especially Cassandra. Solid understanding of designing and operating low-latency, high-throughput distributed systems . Previous on-call experience , with a pragmatic approach to reliability and incident management. Nice to have Background in Node.js or other backend languages. Familiarity with cloud infrastructure (AWS, GCP) and event-driven architectures. Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Position Summary: The MSL reports to the Sr. Director, National Field Medical Affairs and will be responsible for fostering strong relationships with key opinion leaders (KOLs) and supporting the scientific and clinical strategy of Orca Bio's next generation allogeneic cell therapies. The ideal candidate will possess deep expertise in hematopoietic stem cell transplantation (HSCT), cellular therapy, and the evolving cell therapy landscape, including clinical, operational, regulatory and market access considerations. The MSL will serve as trusted scientific partner between Orca Bio and external healthcare providers (HCPs) establishing strong professional collaborations with investigators and other HCPs within the designated territory. Additionally, you will serve as an active leader and contributor on projects in support of the Medical Affairs Strategic Objectives. What you'll do — Foster and maintain strong relationships with key opinion leaders (KOLs) and HCPs within the designated territory. — Support the scientific and clinical strategy for Orca Bio's allogeneic cell therapies. — Act as a trusted scientific partner, providing in-depth knowledge on HSCT, cellular therapy, and the evolving cell therapy landscape. — Contribute to projects supporting Medical Affairs Strategic Objectives, including cross-functional collaboration. Who you are — Deep expertise in hematopoietic stem cell transplantation (HSCT) and cellular therapy. — Strong understanding of clinical, operational, regulatory, and market access considerations in cell therapy. — Proven ability to establish professional collaborations with investigators and healthcare professionals in the territory. — Strategic thinker with leadership capabilities to actively contribute on Medical Affairs initiatives. — Resides within the Ohio Valley territory (OH, PA, IN, KY, MD, VA, WV, DE, or Washington, D.C.), with a preference for Ohio or Pennsylvania.

Компания Aston — аккредитованная аутсорсинговая IT-компания, работающая с 2007 года. В штате более 2500 специалистов. Компания разрабатывает программное обеспечение и IT-решения в сферах Finance, Healthcare, eCommerce, IoT, Media, Big Data, ML и других. Вакансия: System Analyst на проект к заказчику.

About the Role The Client Success Manager role operates within our Rx Business Unit and Pharma Client Success team. This is a client-facing position and you should be comfortable owning your own accounts, working with a lot of autonomy. You will manage the full life cycle of projects for clients and provide a level of service that ensures an ongoing positive relationship. You’ll need to embrace a fast-paced, tech savvy, healthcare communications environment. You will also need to be confident in managing multiple clients and priorities simultaneously. A detail-oriented, self-motivated, “can-do” personality is essential. Responsibilities: — Cultivating, managing and maintaining all aspects of relationships with new and existing clients on assigned accounts — Responsible and accountable for the successful fulfillment of all client contracts within original contract terms from program kickoff through campaign completion — Manage timelines for all assigned client contracts and keep Client Service Director and Sales partners informed of progress — Collaborate with various internal/external teams to develop, iterate, and launch client content — Monitor, measure, and summarize campaign metrics — Accurately forecast project deliverables and achieve revenue recognition goals What We're Looking For — 5+ years of relevant work experience in account management within the pharmaceutical or healthcare consulting market — Understanding of the pharmaceutical regulatory review process — Client-facing experience required — Excellent written and verbal communication — Success working independently and being personally accountable for assigned client accounts — Highly organized, able to coordinate large amounts of information across multiple projects — Enthusiasm to help physicians and improve the US healthcare system Compensation The anticipated total compensation for this role is $90,667 - $137,520 depending on factors such as experience, skills, location, and internal equity. Our total compensation package may include base salary, equity (where applicable), quarterly bonus or incentive compensation (where applicable). Specific compensation details will be discussed during the interview process. Benefits In addition to competitive compensation, Doximity offers a comprehensive benefits package for full time employees. Some of our offerings include medical, dental, and vision insurance, 401(k) with company match, flexible paid time off and company holidays, paid parental leave, professional development and learning opportunities, wellness and mental health resources, remote work support and home office stipend (where applicable).

About the Role We’re looking for a motivated, curious, and results-driven Business Development Representative (BDR) to help grow our sales pipeline and introduce prospective customers to the Enterprise Team at Doximity. As a BDR, you’ll be responsible for identifying and engaging potential customers, understanding their business needs, and creating qualified opportunities for our New Business Sales Team. You’ll be one of the first points of contact prospects have with our company, so strong communication skills, persistence, and a genuine interest in helping customers solve problems are essential. This is a great opportunity for someone who wants to build a career in sales, learn how businesses evaluate and purchase solutions, and directly contribute to company growth. What You’ll Do — Identify and research prospective customers within our target market. — Qualify inbound leads and support requests. — Engage prospects in thoughtful conversations to understand their challenges, priorities, and goals. — Qualify inbound and outbound leads and determine whether there is a strong potential fit. — Schedule qualified meetings and opportunities for New Business Sales Team. — Maintain accurate activity information in Salesforce. — Proactively reach out to conference attendee lists to set up in person meetings for team attendees. — Meet or exceed monthly and quarterly goals. What We're Looking For — Strong written and verbal communication skills. — Confidence communicating with new people by phone, email, and video. — A proactive, persistent, and goal-oriented mindset. — Strong organizational and time-management skills. — Ability to learn quickly and communicate complex ideas clearly. — Comfort working in a fast-paced, metrics-driven environment. — Coachability and a desire to continuously improve. — Ability to handle rejection professionally and maintain momentum. Nice to Have — Previous experience in sales, business development, customer-facing roles. — Previous Healthcare/ Healthcare Tech experience. — Experience with CRM and sales engagement tools such as Salesforce, ZoomInfo, LinkedIn, Definitive Healthcare, etc. How Success will be Measured — Qualified meetings booked. — Sales opportunities created. — Pipeline generated. — Overall Team Performance. — Quality of opportunities passed to the sales team. Compensation The anticipated total compensation for this role is $64,800 -$93,680, depending on factors such as experience, skills, location, and internal equity. Our total compensation package may include base salary, equity (where applicable), and annual bonus or incentive compensation (where applicable). Specific compensation details will be discussed during the interview process. Benefits In addition to competitive compensation, Doximity offers a comprehensive benefits package for full time employees including medical, dental, and vision insurance, 401(k) with company match, flexible paid time off and company holidays, paid parental leave, professional development and learning opportunities, wellness and mental health resources, remote work support and home office stipend (where applicable).

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. Responsibilities: — Serve as a named resource and partner for customer organizations. — Build and maintain trusting relationships, acting as a technical resource for day-to-day operational needs. — Act as a point of contact for any major customer incidents, managing expectations and communications through resolution. — Analyze customer data such as support cases, survey responses, and renewal behaviors to identify technical trends and risks. — Act as the voice of the customer internally to advocate for their needs. — Monitor and identify adoption and utilization trends, providing recommendations based on risk and customer needs. — Provide proactive guidance on Ping's features based on the customer's interests and business objectives. — Occasionally travel to customer sites and be available for some after-hours or weekend coverage as needed. — Willingness to be a hands-on contributor. Qualifications: — Minimum of 4 years of related experience in Customer Success / Experience. — Experience in consulting and implementation of IT systems, preferably cloud service and/or identity management. — Strong technical aptitude to learn customer use cases and architectural requirements for Ping solutions. — Naturally curious and proactive approach to uncovering adoption blockers and risks. — Experience with SFDC, Gainsight, or equivalent CRM systems. — Solid technical understanding of Cloud Solutions. Salary Range: $76,000 - $95,000 + variable pay In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: — Flexible, collaborative work environment. — Growing company with innovative, can-do startup values. — Employee Resource Groups creating a sense of belonging. — Regular company and team bonding events. — Competitive benefits and perks. — Global volunteering and community initiatives. Benefits: — Generous PTO & Holiday Schedule — Parental Leave — Progressive Healthcare Options — Retirement Programs — Opportunity for Education Reimbursement — Commuter Offset (Specific locations) Ping is committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. They are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Location: San Francisco, CA or Remote, US About the Role Descript helps creators and companies tell stories through video. The creative team ensures that our brand lives up to the ethos of our customers. We ship work that’s brave, creative, and a bit uncomfortable, pushing with conviction where human creativity matters. As the Brand Design Lead, you will evolve the brand as you create for campaigns, web experiences, and events. You’ll move between big picture concepting, building brand systems, and designing with an expert level of craft. Reporting to the Director of Brand & Content, you will be trusted and supported to create daring work that reminds people of the joy of telling stories. What You'll Do Set a high bar and execute work that exceeds it Evolve and extend the Descript brand to show up well in campaigns, web, and events Lead concept and design for launches and campaigns, from brief through delivery Build a brand system that scales Develop brand systems and toolkits that allow the work to scale in expected (and some unexpected) ways Enable product, marketing, and sales partners to create on-brand assets without relying on you Multiply your creative impact Use AI tools and processes to deliver scale without compromising quality Direct internal and external creative partners from illustrators to design engineers Mentor designers around you and be an ambassador for your craft around the company What You Bring Minimum Qualifications 6+ years in brand design, in-house or agency Portfolio showcasing a range of both strategic thinking and executional craft across web, social, and paid channels Strong command of typography, color, and composition Evidence of building a brand system that scaled beyond your output Experience directing outside creative partners Fluency with AI tools to produce and scale work alongside a clear perspective of where not to use them Preferred Qualifications Brand work within a SaaS company (especially the creative software space) Motion, front-end dev, or illustration skills Experience creating generative brand tooling Comfort with being on camera and sharing your work publicly Success In This Role First 12 months: Our identity feels evolved because you challenged it, pushed it, and fought for something outside any project brief you were given You launched a brand campaign that did numbers in your ex-coworker group chat (hopefully for good, but that’s not guaranteed) Sure, the Descript website is more on brand and converts well, but there are also immersive moments you are genuinely proud of pulling off You regularly spend time with people around the company you never thought you’d be collaborating with You shipped something you weren’t proud of, picked yourself up and learned from it There’s some Descript merch around you that you actually want The base salary range for this role is $140,000 - $185,000. Final offer amounts will carefully consider multiple factors, including prior experience, expertise, location, level, and may vary from the amount above. About Descript Descript is building a simple, intuitive, fully-powered editing tool for video and audio — an editing tool built for the age of AI. We are a team of 150 and the backing of some of the world's greatest investors ( OpenAI , Andreessen Horowitz , Redpoint Ventures , Spark Capital ). Descript is the special company that's in possession of both product market fit and the raw materials (passionate user community, great product, large market) for growth, but is still early enough that each new employee has a measurable influence on the direction of the company. Benefits include a generous healthcare package, 401k matching program, catered lunches, and flexible vacation time. Our headquarters are located in the Mission District of San Francisco, CA. We're hiring for a mix of remote roles and hybrid roles.  For those who are remote, we have a handful of opportunities throughout the year for in person collaboration.  For our hybrid roles, we're flexible, and you're an adult—we don't expect or mandate that you're in the office every day. We do believe there are valuable and serendipitous moments of discovery and collaboration that come from working together in person. Descript is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We believe in actively building a team rich in diverse backgrounds, experiences, and opinions to better allow our employees, products, and community to thrive.

Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Engineer 2 About the job This position is needed to support our customers’ use of Twilio’s Programmable Messaging product. This role will function as the voice of Twilio to our customers and partners and operate as a subject matter expert for Twilio’s Programmable Messaging API. In addition, focus on providing friendly, professional customer service, while problem-solving and demonstrating a high competency in communicating complex technical issues to both technical and non-technical audiences via phone, email, and chat mediums. Advanced time management skills are able to work well under pressure, and are proficient at developing workflows to remain efficient at tasks while still following standard processes and procedures. Responsibilities In this role, you’ll: Work on messaging email cases submitted by both individual developers and major brands. Assist customers with troubleshooting message deliverability issues and debug customer code. Speak with a customer on the phone and chat in order to guide them through the development of their SMS application. Collaborate with your teammates and the Twilio Product and Engineering teams via Slack. File Jira’s to report reproducible bugs and review our internal knowledge base to stay up to speed with industry shifts and standards. Work with your manager to surface customer problems to assist in process betterment. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Bachelor’s degree or equivalent work experience 2+ years of experience in a client-facing technical role, preferably in supporting REST API or enterprise software A firm understanding of the technology stacks common to the Web ecosystem. Functional knowledge of general-purpose programming languages. Strong problem-solving and technical troubleshooting skills Ability to professionally and diplomatically address customer concerns and provide concise feedback. Ability to de-escalate tense/tough customer situations in a live environment. Excellent reading comprehension, listening, and writing skills. Desired: Previous exposure or knowledge of Twilio products. Coding experience in any language. (reading and debugging) Previous experience with JIRA or a similar ticketing system. Location This role will be remote, and based in Colombia while supporting the AMER time zone. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Compliance Operations Specialist 1 About the job At Twilio, our mission is to power the future of communications. We believe that communication should be at the heart of every product and customer experience. In this role you will be monitoring the use of Twilio products, voice, SMS and email, to ensure that the traffic on Twilio’s platform is legal, compliant, and wanted. To do this you will also ensure that all traffic is following Twilio’s Voice Policy, Messaging Policy, Acceptable Use policy and meets CTIA requirements. We are looking for someone that is passionate about preventing fraud and abuse. The ideal candidate has some experience in research and investigation skills and enjoys challenging and complex case work. Responsibilities In this role, you’ll: Investigate cases quickly and efficiently, perform analysis to understand bad actor behavior and demonstrate willingness to learn and become a subject matter expert in compliance investigations Protect Twilio customers and consumers through ongoing identification of bad actors, non-compliant activity and evolving tactics - taking action daily to stop bad actors/ activity while minimizing false positives. Identify trends, root cause gaps and recommend appropriate preventative solutions to stop bad actors from being successful. Use call detail records & aggregate traffic data to identify patterns and trends that determine a set list of actions. Resolve urgent issues impacting businesses, carriers and consumers worldwide. Use Twilio’s tools and your own investigative powers to detect and prevent non-compliant activity. Provide support for customers by email, to ensure customers have an excellent experience with Twilio. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Willingness to work a non-traditional schedule, weekends, holidays and evenings may be required. You have 1-2 years experience in fraud, abuse or compliance in ecommerce, FinTech, or telecommunications Experience working in a fast paced, ambiguous environment, with a strong bias for action You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data. You are detail-oriented with good organizational skills and comfortable with ambiguity. You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner. You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust. You have good time management and organizational skills and are comfortable working under pressure. Desired: Basic knowledge of Zendesk, Airtable, Looker or similar tools Basic understanding APIs and related technologies Background in telecommunications is desired. Location This role will be based remotely in Colombia. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.