Location: Tbilisi, Georgia
We are seeking a professional and organized HR Admin / Receptionist to join our team. The ideal candidate will be the first point of contact for visitors and will support daily HR and administrative operations. Candidates with previous experience in hospitality are invited.
Key Responsibilities:
Greet and assist visitors in a professional and friendly manner
Manage front desk operations, including handling calls, emails, and inquiries
Maintain office cleanliness and coordinate meeting room bookings
Support HR tasks such as employee records, onboarding, and documentation
Assist with scheduling interviews and coordinating with candidates
Handle incoming and outgoing mail and deliveries
Maintain filing systems (physical and digital)
Provide general administrative support to the HR and m
Requirements
Experience in
hospitality or similar industry
Excellent command of English (spoken and written)
Strong knowledge of Microsoft Excel and MS Office
Professional appearance and strong interpersonal skills
Good organisational and multitasking abilities
Ability to handle confidential information with discretion
Benefits
Competitive fixed salary
Friendly team and working environment
Well-known company with luxury projects
Location: Salt Lake City, Utah, United States
About the Role
iCapital is looking to hire an Assistant Vice President to join the Investor Relations team to service the company’s rapidly growing client base. This role will work with a broad range of clients within a fast-paced, collaborative, and entrepreneurial environment. The Investor Relations team supports investors, financial advisors, and home office personnel, assisting them with their investments on iCapital’s technology platform, and works closely with fund sponsors using the iCapital platform for distribution. The team’s goal is to optimize the user experience and ensure our clients’ overall success.
Responsibilities
Provide dedicated coverage of client accounts, working closely with internal relationship managers to support the clients’ needs and objectives.
Provide ongoing client and advisor support, answering a wide variety of questions timely and accurately, with the goal of ensuring overall client satisfaction.
Support high-profile fund managers in their fundraising efforts by assisting their clients through the subscription process and managing fund closings, with a strong dedication to successful client outcomes.
Manage complex alternative investment operational workflows, partnering across teams to address and resolve escalations.
Influence process, platform, and client experience improvements.
Collaborate with the Technology team to optimize the user experience through enhancements to the company’s proprietary technology platform.
Assist with special projects for Senior Management in support of iCapital’s businesses.
Qualifications
Bachelor’s degree with at least 6-10+ years of experience in financial services, preferably in client service or experience in an investor relations role in alternative investments or wealth management
Experience with high-net-worth clients, financial advisors, and fund managers
Team player with a proven track record at working cross-functional lines of an organization and with a variety of key stakeholders
Experience working for or with wealth management firms is preferred
Experience with SAAS offerings and wealth tech platforms is preferred
Ability to manage phone queue during operating hours 8:30am-6 PM MST
Excellent organizational skills and attention to detail
Strong interpersonal, written, and verbal communication skill
Able to meet deadlines and work effectively under pressure
Strong experience in Microsoft Office applications, specifically Dynamics, Excel, PowerPoint, and Wordok
Benefits
The base salary range for this role is $90,000 to $110,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Sweden
Workplace: remote
We are looking for experienced language professionals to support an ongoing project focused on creating, reviewing, and refining customer review summaries. This role involves applying complex writing and content rules to ensure accuracy, consistency, clarity, and faithful representation of customer sentiment, while adhering to detailed project guidelines.
What you’ll do
*Implement complex rules related to writing structure, content, register, and perspective to maintain consistency and coherence across summaries.
*Conduct thorough research to verify the accuracy of information and ensure all content is factually correct.
*Edit and refine summaries to improve clarity, readability, and overall quality.
*Synthesize customer reviews to capture key points and overall sentiment concisely and accurately.
*Apply content and editorial guidelines consistently across all customer review summaries.
*Translate project guidelines into your language, adapting them specifically to your country/locale conventions.
Project details
Content type: Customer review summaries
Project duration: Ongoing
Language: Sweden
Requirements
Proven experience in content editing, summarization, localization, or similar language-focused work.
Strong ability to follow complex editorial and content guidelines with high consistency.
Excellent research and fact-checking skills.
Strong attention to detail and a quality-driven mindset.
Ability to work independently in an online, guideline-driven production environment.
УдалённоSweden
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Finland
Workplace: remote
We are looking for experienced language professionals to support an ongoing project focused on creating, reviewing, and refining customer review summaries. This role involves applying complex writing and content rules to ensure accuracy, consistency, clarity, and faithful representation of customer sentiment, while adhering to detailed project guidelines.
What you’ll do
*Implement complex rules related to writing structure, content, register, and perspective to maintain consistency and coherence across summaries.
*Conduct thorough research to verify the accuracy of information and ensure all content is factually correct.
*Edit and refine summaries to improve clarity, readability, and overall quality.
*Synthesize customer reviews to capture key points and overall sentiment concisely and accurately.
*Apply content and editorial guidelines consistently across all customer review summaries.
*Translate project guidelines into your language, adapting them specifically to your country/locale conventions.
Project details
Content type: Customer review summaries
Project duration: Ongoing
Language: Finnish
Requirements
Proven experience in content editing, summarization, localization, or similar language-focused work.
Strong ability to follow complex editorial and content guidelines with high consistency.
Excellent research and fact-checking skills.
Strong attention to detail and a quality-driven mindset.
Ability to work independently in an online, guideline-driven production environment.
Location: Denmark
Workplace: remote
We are looking for experienced language professionals to support an ongoing project focused on creating, reviewing, and refining customer review summaries. This role involves applying complex writing and content rules to ensure accuracy, consistency, clarity, and faithful representation of customer sentiment, while adhering to detailed project guidelines.
What you’ll do
*Implement complex rules related to writing structure, content, register, and perspective to maintain consistency and coherence across summaries.
*Conduct thorough research to verify the accuracy of information and ensure all content is factually correct.
*Edit and refine summaries to improve clarity, readability, and overall quality.
*Synthesize customer reviews to capture key points and overall sentiment concisely and accurately.
*Apply content and editorial guidelines consistently across all customer review summaries.
*Translate project guidelines into your language, adapting them specifically to your country/locale conventions.
Project details
Content type: Customer review summaries
Project duration: Ongoing
Language: Danish
Requirements
Proven experience in content editing, summarization, localization, or similar language-focused work.
Strong ability to follow complex editorial and content guidelines with high consistency.
Excellent research and fact-checking skills.
Strong attention to detail and a quality-driven mindset.
Ability to work independently in an online, guideline-driven production environment.
Location: Czech Republic
Workplace: remote
We are looking for experienced language professionals to support an ongoing project focused on creating, reviewing, and refining customer review summaries. This role involves applying complex writing and content rules to ensure accuracy, consistency, clarity, and faithful representation of customer sentiment, while adhering to detailed project guidelines.
What you’ll do
*Implement complex rules related to writing structure, content, register, and perspective to maintain consistency and coherence across summaries.
*Conduct thorough research to verify the accuracy of information and ensure all content is factually correct.
*Edit and refine summaries to improve clarity, readability, and overall quality.
*Synthesize customer reviews to capture key points and overall sentiment concisely and accurately.
*Apply content and editorial guidelines consistently across all customer review summaries.
*Translate project guidelines into your language, adapting them specifically to your country/locale conventions.
Project details
Content type: Customer review summaries
Project duration: Ongoing
Language: Czech
Requirements
Proven experience in content editing, summarization, localization, or similar language-focused work.
Strong ability to follow complex editorial and content guidelines with high consistency.
Excellent research and fact-checking skills.
Strong attention to detail and a quality-driven mindset.
Ability to work independently in an online, guideline-driven production environment.
Location: Croatia
Workplace: remote
We are looking for experienced language professionals to support an ongoing project focused on creating, reviewing, and refining customer review summaries. This role involves applying complex writing and content rules to ensure accuracy, consistency, clarity, and faithful representation of customer sentiment, while adhering to detailed project guidelines.
What you’ll do
*Implement complex rules related to writing structure, content, register, and perspective to maintain consistency and coherence across summaries.
*Conduct thorough research to verify the accuracy of information and ensure all content is factually correct.
*Edit and refine summaries to improve clarity, readability, and overall quality.
*Synthesize customer reviews to capture key points and overall sentiment concisely and accurately.
*Apply content and editorial guidelines consistently across all customer review summaries.
*Translate project guidelines into your language, adapting them specifically to your country/locale conventions.
Project details
Content type: Customer review summaries
Project duration: Ongoing
Language: Croatian
Requirements
Proven experience in content editing, summarization, localization, or similar language-focused work.
Strong ability to follow complex editorial and content guidelines with high consistency.
Excellent research and fact-checking skills.
Strong attention to detail and a quality-driven mindset.
Ability to work independently in an online, guideline-driven production environment.
Location: Ciudad de México, México
¡Únete a Banco Plata! Acabamos de recibir nuestra licencia bancaria y estamos entrando en una etapa de crecimiento acelerado, innovación constante y oportunidades reales para quienes quieren construir algo grande.
¡Forma parte de la revolución financiera que está cambiando México! Al integrarte como Ejecutivo/a de Recepción serás responsable de brindar atención a visitantes y colaboradores, así como apoyo en actividades de recepción y administrativas para contribuir al buen funcionamiento de nuestras oficinas.
Buscamos una persona activa, proactiva, organizada y con excelente actitud de servicio, habilidades de comunicación y facilidad para interactuar con personas de diferentes nacionalidades. Es indispensable contar con un nivel avanzado de inglés. El conocimiento del ruso será considerado un plus, pero no es determinante para el proceso de selección.
Responsabilidades:
Recibir y atender a visitantes y colaboradores de manera profesional y cordial.
Brindar apoyo en las actividades de recepción y atención presencial.
Proporcionar información y orientación a visitantes.
Apoyar en actividades administrativas relacionadas con la operación diaria de la oficina.
Mantener una comunicación efectiva y profesional con visitantes y colaboradores.
Contribuir a mantener una experiencia de atención organizada y eficiente.
Dar seguimiento a los requerimientos que surjan en recepción.
Apoyar en las actividades necesarias para el buen funcionamiento del área.
Requisitos:
Experiencia en recepción.
Inglés avanzado, indispensable.
Conocimiento del idioma ruso deseable; será un plus.
Buena presentación y habilidades de comunicación.
Actitud de servicio y trato cordial.
Persona activa, proactiva y con disposición para apoyar en las actividades del área.
Organización, responsabilidad y atención al detalle.
Facilidad para interactuar con visitantes de diferentes nacionalidades.
Adaptabilidad y disposición para aprender.
Prestaciones y beneficios adicionales
Sueldo de $25,000 brutos mensuales.
Bono anual.
Ubicación y horario
Base de trabajo: Torre Polanco, piso 1.
Lunes a viernes de 8:00 a 17:00 hrs.
No se labora los fines de semana.
¿Por qué unirte a Banco PLATA?
Creemos en las personas antes que en los puestos. Aquí encontrarás un lugar donde tu esfuerzo se reconoce, tu crecimiento importa y cada logro se celebra en equipo. Somos una empresa que apuesta por el talento, impulsa nuevas oportunidades y acompaña tu desarrollo profesional en cada paso.
Location: Seoul, South Korea; Tokyo, Japan
About the company
At Pixelogic, we believe that the fusion of creativity and technology holds the power to inspire and engage audiences on a global scale. With a strong emphasis on end-to-end creative, localization, and distribution services, we take pride in breaking cultural barriers and ensuring your message resonates with diverse audiences worldwide.
Our dynamic team of creative minds, skilled linguists, and tech-savvy experts work collaboratively to deliver unparalleled solutions that cater to your unique needs. From creative concepting and execution of original content, to precision-driven localization services, to cutting-edge software and distribution solutions, we are committed to elevating your product and enabling seamless expansion into new markets.
Pixelogic is a majority-owned and consolidated subsidiary of Imagica. Together, we are committed to serving the world’s leading filmmakers and content creators with industry-leading services and next-generation solutions.
About the role
Pixelogic is looking for experienced Korean-into-Japanese In-house QC Editors to establish a professional, high-performing collaboration with teams around the globe with the end goal of servicing our clients’ end-to-end projects.
The ideal candidate will be highly motivated, possess a flexible attitude, and adapt quickly in a fast-paced environment. In addition, they must be able to work as part of a team that deals with changing priorities and workloads.
Due to the sensitive nature of the delivery schedule, time flexibility is of paramount importance.
Primary Responsibilities
Proofread and edit content translated from Korean to Japanese, using SSTG1Pro subtitling software and/or Pixelogic proprietary cloud based subtitling software
Leverage in-house glossary tool for consistency across products as well as follow client style guide specifications
Handle rejections/make corrections in files
Meet tight deadlines while maintaining a high standard of quality
Remain current with industry trends, and adapt to evolving client requirements
Maintain the confidentiality of sensitive content.
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주요 업무
SSTG1Pro 자막 제작 소프트웨어 및/또는 Pixelogic의 자체 클라우드 기반 자막 제작 소프트웨어를 사용하여 한국어에서 일본어로 번역된 콘텐츠를 교정 및 편집
제품 전반의 일관성을 유지하기 위해 사내 용어집 도구를 활용하고, 고객 스타일 가이드를 준수
반려된 작업 처리 및 파일 수정
높은 품질을 유지하면서 촉박한 마감 기한 준수
업계 트렌드를 지속적으로 파악하고, 변화하는 고객 요구사항에 유연하게 대응
기밀성이 요구되는 콘텐츠의 보안 및 비밀 유지
Requirements
• Korean/Japanese bilingual
• Good command of English (Not a must)
• Knowledge of other languages is an asset
• Minimum of 3 years of translation and/or proofreading experience required
• Knowledge of SSTG1Pro subtitling software (CANVASs) is desirable
• Attention to detail and accuracy
• Must have demonstrated ability to accomplish work on a rigorous schedule (on-time delivery and flexible working hours)
• Ability to follow technical / style guide for multiple client content types
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자격 요건
한국어/일본어 이중언어 가능자
영어 능통자 우대 (필수 아님)
기타 외국어 가능 시 우대
번역 및/또는 교정 경력 최소 3년 이상
SSTG1Pro 자막 제작 소프트웨어(CANVASs) 사용 경험자 우대
세부 사항에 대한 높은 주의력과 정확성
엄격한 일정 속에서도 업무를 완수한 경험(정시 납품 및 유연 근무 가능자)
다양한 고객 콘텐츠 유형에 대해 기술 가이드 및 스타일 가이드 준수 능력
Benefits
Equal Opportunity Employer
We are an equal opportunity employer. Our employment decisions are made without regard to race, religion, color, gender, gender identity, disability, age, sexual orientation, national origin, marital status, citizenship, veteran, military, or any other legally protected status.
고용 평등 기업
저희는 고용 평등 기업으로, 인종, 종교, 피부색, 성별, 성 정체성, 장애, 나이, 성적 지향성, 국적, 결혼 유무, 시민권, 참전용사, 군인 혹은 기타 법적 보호를 받는 지위가 채용 결정 시 아무런 영향을 주지 않습니다
Benefits
Robust pension plan
Global company with a diverse and inclusive environment
Career development
Collaborative, team-based structure
혜택
탄탄한 연금 제도
다양하고 포괄적인 글로벌 기업
경력 계발
협력적이고 팀 중심의 구조
Location: Bulgaria
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are seeking a Customer Success Specialist, Level 3 to own Xometry’s largest and most complex deals, strategic customer relationships, and highest-tier escalations that carry meaningful commercial, reputational, or operational risk. This role requires strong commercial judgment, negotiation skill, and the ability to manage multi-stakeholder, multi-order situations end-to-end.
You will work closely with Sales, Key Account Management, Manufacturing, Finance/Legal, and senior stakeholders to protect and grow strategic accounts while resolving issues fairly and efficiently.
How You’ll Contribute:
Strategic Account & Case Management:
Own end-to-end resolution of complex, high-value, and multi-order customer cases escalated from Level 2 or referred directly by Sales/Key Account Management
Manage relationships with strategic and top-tier accounts, acting as a trusted point of contact for critical issues
Investigate root cause across Manufacturing, Quality, Logistics, and Finance/Legal before proposing commercially sound resolutions
Negotiate resolutions involving credits, contractual concessions, or commercial commitments within delegated authority, and escalate to the Team Leader when outside authority
Manage a portfolio of complex, high-stakes cases while balancing commercial outcomes and customer satisfaction
Commercial & Cross-Functional Collaboration:
Partner closely with Sales and Key Account Management on account health, renewal risk, and expansion opportunities tied to service issues
Coordinate with Finance/Legal on contractual terms, credit exposure, and risk considerations for large accounts
Represent Customer Success in cross-functional reviews of strategic accounts and major incidents
Quality & Continuous Improvement:
Document complex case resolutions thoroughly to support audits, governance, and knowledge sharing
Identify systemic risks or recurring issues affecting strategic accounts and propose process or policy improvements
Mentor Level 2 Specialists on commercial judgment and complex case handling
What You’ll Bring to Xometry:
Experience: 4+ years in customer success, customer support, key account management, or a commercial role, including direct ownership of large or complex accounts
Negotiation: Demonstrated experience negotiating commercial terms or high-value resolutions with customers or stakeholders
Industry Background: Manufacturing, e-commerce, or B2B experience is a strong plus
Commercial Acumen: Strong negotiation skills and comfort discussing pricing, contracts, and risk
Communication: Excellent written and verbal communication in English, including with senior stakeholders; additional European language is a plus
Judgment: Sound judgment managing ambiguous, high-stakes situations with multiple stakeholders
Technical Fluency: Comfortable working with CRM/helpdesk platforms, contract/order systems, and reporting tools
Interpersonal Skills: Composed and diplomatic under pressure, with strong relationship-management and cross-functional collaboration skills
Education: Bachelor’s degree required; commercial, business, or technical/engineering background is an advantage
#LI-Hybrid
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: Singapore
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently looking for a
Group Manager
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Overview
We are seeking a proactive Group Manager to oversee community operations, manage
high-volume group requests, and support events and content creation within Singapore’s
FinTech/product ecosystem.
Key Responsibilities
● Manage large/active community groups and handle high-volume requests.
● Build, grow, and maintain the community/society in Singapore.
● Plan and execute in-person events, meetups, and workshops.
● Create and publish engaging content (posts, updates, announcements).
● Support light sales activities such as outreach and lead nurturing.
● Coordinate with partners, vendors, and internal teams for community initiatives.
Requirements
● 1–4 years’ experience in FinTech or product environments.
● Experience managing online or in-person community groups.
● Strong event management experience in Singapore.
● Solid content creation and communication skills.
● Organized, proactive, and comfortable in fast-paced environments.
● Basic sales support experience is a plus
Location: Amman, Jordan
We are looking to hire a Mid-Level Customer Success Specialist to serve as the primary advocate for our clients, ensuring their needs are met and they gain maximum value from our solutions. You will drive product adoption, maintain strong customer relationships, and act as the voice of the customer internally. Your expertise in financial banking and payment solutions will support account growth, renewals, and upsell opportunities.
Responsibilities
Build and maintain strong relationships with assigned clients.
Develop and execute customer success plans to drive product adoption and satisfaction.
Design and implement a standardized framework for collecting and acting on client feedback to continuously refine the customer experience.
Monitor usage metrics and proactively address risks to retention or expansion.
Serve as the primary point of contact for addressing client feedback and potential service gaps.
Collaborate with Product, Engineering, Support, Business Development, and Marketing teams to resolve issues, deliver enhancements, and support renewals.
Conduct regular business reviews and strategic check-ins with clients, in alignment with Business Development members.
Advocate for customer needs and feedback in internal roadmap discussions.
Identify reference customers, gather testimonials, and support customer engagement activities such as webinars or user groups.
Apply empathy, active listening, and relationship-building skills to foster long-term partnerships.
Requirements
3–5 years of experience in customer success, account management, or client services.
Prior experience in a software company serving financial institutions (payments, core banking, digital banking, etc.).
Strong understanding of banking operations, payment systems, and regulatory environments.
Excellent communication and presentation skills, especially with senior stakeholders.
Ability to manage multiple accounts and prioritize effectively.
Problem-solving mindset with a proactive approach to customer engagement.
Preferred Qualifications
Experience working with central banks or large-scale financial institutions.
Familiarity with ISO payments industry standards.
Technical aptitude to understand APIs, integrations, and software workflows.
Experience with CRM systems and analytics dashboards.
Familiarity with customer success metrics such as NPS, CSAT, retention rate, and product adoption indicators.
Exposure to customer health scoring and lifecycle planning.
Location: Warszawa, PL
Hey there 👋
We’re looking for a person who’s more than just a prospector - someone who brings creativity to outbound lead generation. If you’re tired of “spray and pray” and want to build an intelligent, high-converting outreach system, this role is for you.
You’ll work directly with our Head of Business Development to drive outbound efforts, test hypotheses, shape messaging, and build outreach processes that generate new clients across target regions (US, EU, CIS).
Requirements:
Collaborate with the Head of BizDev to refine Azati’s GTM strategy, ICP and USP
Build and execute outbound outreach campaigns to generate leads
Actively test messaging hypotheses, CTAs, and audience segments
Utilize AI-driven tools to personalize and scale outreach efforts efficiently
Maintain clear lead tracking and funnel visibility in HubSpot CRM
It Will Be A Plus
If You:
Have experience building and managing your own lead gen team to leverage this experience at Azati
Location: Colombia
Our client is a
digital automotive marketplace
that connects car buyers, sellers, and enthusiasts through a seamless online experience. Our platform features listings, reviews, and automotive content that helps users make informed decisions and engage with trusted dealers and brands.
The Role
We’re looking for a
creative and detail-oriented Graphic Designer
to bring our brand to life across all digital channels. You’ll collaborate with the marketing team to create visuals that enhance storytelling, strengthen campaigns, and maintain a consistent, high-quality visual identity across platforms.
Key Responsibilities
Design high-quality, on-brand visuals for social media (carousels, ad creatives, Reels covers, graphics).
Create and refine brand assets that elevate messaging and storytelling.
Develop and maintain design templates in
Canva
and
Adobe Creative Suite
for team use.
Design visuals for
HubSpot
campaigns, including email banners and landing page graphics.
Adapt designs for
Instagram, LinkedIn, YouTube,
and
TikTok
.
Ensure all visuals follow brand guidelines (tone, typography, color palette, hierarchy).
Organize and deliver final assets in proper formats (
JPEG, PNG, MP4, PDF
) with clear file naming.
Collaborate via
ClickUp, Google Drive, OneDrive,
and
Slack
to manage deliverables and feedback.
Requirements
3+ years of experience in
graphic design
for social media or digital marketing.
Strong portfolio showcasing creative and brand-aligned designs.
Advanced skills in
Adobe Photoshop, Illustrator, and InDesign.
Excellent command of
Canva
, including brand kit and template management.
Familiarity with
HubSpot
for campaign visuals and email templates.
Strong eye for
composition, typography, spacing, and detail.
Highly organized, dependable, and able to manage multiple projects.
Fluent in English with strong communication skills.
(Bonus) Experience with
motion graphics or short-form video
using
After Effects or CapCut.
Benefits
Work From Home or anywhere
Highly Competitive Compensation
Work for the most exciting companies in the US
Flexible Schedule
Healthy Work-Life Balance
Location: Spain, Remote
Workplace: remote
As a Client Success Partner (CSP) within the Enterprise team, you will support our largest clients in their digital training strategy through the 360Learning platform.
Your mission is to build a strong relationship with the HR executives (CHRO, Chief Learning Officer & Digital Learning Manager) of our clients to develop the usage, adoption & impact of our solution.
Given the complexity of Enterprise clients, you will act as a true facilitator to ensure the renewal of the clients by :
- coordinating the different 360Learning resources (technical, pedagogical,...)
- empowering the client with the Enterprise positioning and vision provided by our solution
Ultimately, you will ensure the renewal or signing of new contracts for accounts listed in your portfolio.
Within one month, you will:
Master our product and Convexity corporate culture
Familiarize yourself with the processes and tools used by our Client Success Partner (CSP) team
Participate in your first customer meetings with other CSP’s from the team
Within three months, you will:
Take over a portfolio of existing customers, for the largest accounts (Enterprise accounts) at 360Learning
Start new projects with prospects and clients
Within six months you will:
Define the learning transformation roadmap with the client and identify the resources needed to achieve them
Define a retro-planning of the initiatives on the solution and vouch for it
Identify and document customer use cases
Develop a relationship of trust between the client and 360Learning, particularly by having direct contact with Top Management teams
Work with the Account Managers to identify new project opportunities to develop the account (up-selling and cross-selling opportunities)
Within twelve months, you will:
Reduce churn by identifying customers at risk and implementing a remedial action plan
Identify strong leaders & advocates within the client’s team
Develop and share good business practices with the entire Client Success team
The Skills Set
3+ years of experience as a Client Success Manager or HR/Learning/Change Management Consulting or Digital Learning Manager
Ability to lead complex and impactful projects in/for Enterprise accounts (more than 2000 employees)
Proven knowledge of the SaaS B2B industry is a plus
Proven interest in the digital industry, education, and e-learning in particular
Excellent interpersonal and communication skills
Fluent French, and excellent English proficiency (B2 minimum)
What We Offer
Compensation:
Package includes base salary and a variable component 📈
Benefits:
Work From Home allowance, social security, health insurance, unemployment insurance, common contingency, salary guarantee fund. Leave requests are subject to local policies
Balance:
Flexible hours, full remote work possible anywhere in Spain 🏠. Working remotely from outside Spain is also possible, subject to some conditions (tenure, performance, destination, length, etc.) and the approval of our Remote Committee 🌍
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic
Diversity.Each
group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter:
360learning.com/blog/corporate-social-responsibility-charter
🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
The Interview Process
Phone Screen with our Talent Acquisition Manager
Discovery Meeting with a Client Success Partner from our Enterprise team
Case Study with our Director of Customer Success and our Customer Success Entreprise Coach
Clarification Meeting with our Customer Success Operations Manager
Culture Fit Meeting with our Chief Customer Officer
Offer !
⇾ Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Paris, Remote
Workplace: remote
As a Client Success Partner (CSP) within the Enterprise team, you will support our largest clients in their digital training strategy through the 360Learning platform.
Your mission is to build a strong relationship with the HR executives (CHRO, Chief Learning Officer & Digital Learning Manager) of our clients to develop the usage, adoption & impact of our solution.
Given the complexity of Enterprise clients, you will act as a true facilitator to ensure the renewal of the clients by :
- coordinating the different 360Learning resources (technical, pedagogical,...)
- empowering the client with the Enterprise positioning and vision provided by our solution
Ultimately, you will ensure the renewal or signing of new contracts for accounts listed in your portfolio.
Within one month, you will:
Master our product and Convexity corporate culture
Familiarize yourself with the processes and tools used by our Client Success Partner (CSP) team
Participate in your first customer meetings with other CSP’s from the team
Within three months, you will:
Take over a portfolio of existing customers, for the largest accounts (Enterprise accounts) at 360Learning
Start new projects with prospects and clients
Within six months you will:
Define the learning transformation roadmap with the client and identify the resources needed to achieve them
Define a retro-planning of the initiatives on the solution and vouch for it
Identify and document customer use cases
Develop a relationship of trust between the client and 360Learning, particularly by having direct contact with Top Management teams
Work with the Account Managers to identify new project opportunities to develop the account (up-selling and cross-selling opportunities)
Within twelve months, you will:
Reduce churn by identifying customers at risk and implementing a remedial action plan
Identify strong leaders & advocates within the client’s team
Develop and share good business practices with the entire Client Success team
The Skills Set
3+ years of experience as a Client Success Manager or HR/Learning/Change Management Consulting or Digital Learning Manager
Ability to lead complex and impactful projects in/for Enterprise accounts (more than 2000 employees)
Proven knowledge of the SaaS B2B industry is a plus
Proven interest in the digital industry, education, and e-learning in particular
Excellent interpersonal and communication skills
Fluent French, and excellent English proficiency (B2 minimum)
What We Offer
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits/Perks
: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent
Balance:
Flexible hours, full remote work possible anywhere in France 🏠. Working remotely from outside France is also possible, subject to some conditions (tenure, performance, destination, length, etc.) and the approval of our Remote Committee 🌍
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter:
360learning.com/blog/corporate-social-responsibility-charter
🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
The Interview Process
Phone Screen with our Talent Acquisition Manager
Discovery Meeting with a Client Success Partner from our Enterprise team
Case Study with our Director of Customer Success and our Customer Success Entreprise Coach
Clarification Meeting with our Customer Success Operations Manager
Culture Fit Meeting with our Chief Customer Officer
Offer !
⇾ Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Yerevan, Armenia
Description
We are looking for a skilled and motivated Partners Customer Retention Specialist to join our CRM team. In this role, you will be responsible for managing customer retention campaigns via our CRM Tool on behalf of our B2B partners. You will support partners in increasing player engagement, loyalty, and lifetime value through targeted campaigns, segmentation, and gamification strategies.
Responsibilities
Plan, execute, and optimize customer retention campaigns using the CRM Tool across multiple channels (email, SMS, push notifications, in-app messages)
Analyze player data and campaign performance to identify behavioral trends and recommend tailored strategies for partner growth
Set up and monitor retention flows and automation journeys aligned with each partner’s objectives
Create and manage gamification mechanics (e.g., tournaments, missions, loyalty programs) to increase player engagement
Collaborate with Account Managers and Product teams to understand partner needs and translate them into effective CRM initiatives
Provide CRM Tool training and ongoing support to partners, ensuring they understand key features and best practices
Segment customer databases for highly personalized targeting based on player behavior and value
Ensure compliance with responsible gaming practices and regulatory guidelines in all retention efforts
Identify and resolve any CRM campaign or platform issues in a timely manner
Requirements
Bachelor’s degree in Marketing, Business Administration, or a related field
At least 1 year of experience in CRM, retention marketing, or a similar role
Strong understanding of customer lifecycle and retention strategies
Experience working with CRM platforms/tools and analyzing campaign data
Excellent communication skills, both verbal and written
Fluency in Armenian and English is mandatory
Analytical mindset with attention to detail and a proactive approach to problem-solving
Ability to manage multiple projects simultaneously and work in a fast-paced environment
Experience in the iGaming or online entertainment industry
Hands-on experience with CRM Tool or similar retention/automation platforms
Understanding of casino player behavior and gamification mechanics
Location: Baghdad, Iraq
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost.
If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
The Sales Officer is a person who is responsible for the training of merchants on the use of the our systems and for providing support when necessary.
Responsibilities
- Schedule daily meetings with signed leads / existing accounts
- Visit stores on a daily basis to provide the necessary support
- Share all store credentials with Commercial team
- Train merchants on dashboard (Via web / tablet)
- Support Account Managers in any further inductions / feature updates
- Support merchants whenever there is a bug or malfunction in the system
Requirements
- Problem solving skills and analytical skills
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation skills
- Strong verbal and written communication skills
- Fluent in Arabic and English
- BA/BS degree in Business Administration, Sales or relevant field
- Extensive, accurate product knowledge
- Tech Savvy
Baghdad, Iraq
Seoul, South Korea; Tokyo, Japan
Bulgaria
УдалённоWorking remotely from outside Spain is also possible, subject to some conditions (tenure, performance, destination, length, etc.) and the approval of our Remote Committee 🌍
УдалённоWorking remotely from outside France is also possible, subject to some conditions (tenure, performance, destination, length, etc.) and the approval of our Remote Committee 🌍