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Location: Ho Chi Minh City, Vietnam Workplace: remote ABOUT YOU We are looking for a Country Manager – Vietnam (HCMC-based) who is entrepreneurial, relationship-driven, and deeply embedded in Vietnam’s gaming and digital entertainment ecosystem to join our global leadership team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to build and own Xsolla’s market presence in Vietnam from the ground up. Strong business development, stakeholder management, and operational skills are essential, along with experience in gaming, digital payments, or fintech in Vietnam or Southeast Asia. The ability to navigate local regulatory environments, grow a partner network, and translate global product strategy into regional success will be key to your success in this role. If you’re passionate about shaping the future of how games are published and monetized in Vietnam and love being at the intersection of gaming, payments, and platform infrastructure, we would love to hear from you!   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Own and drive Xsolla’s commercial performance in Vietnam, including revenue growth, partner acquisition, and market share targets Build and expand relationships with game publishers, developers, and platform operators across Vietnam Lead local go-to-market strategy for Xsolla’s full product suite — including Webshops, the Merchant of Record service, and X.LA country pages Represent Xsolla externally at industry events, in partner meetings, and with local regulatory and government stakeholders Ensure all business activities comply with Vietnamese laws, including gaming regulations, taxation, data privacy, and payment licensing requirements Identify and close new business opportunities with game studios, publishers, and digital entertainment companies Collaborate with global product, engineering, and marketing teams to adapt Xsolla solutions to Vietnamese market needs and preferences Build and mentor a local team as the Vietnam operation scales Provide structured reporting on country performance, including partner growth, monetization metrics, and strategic insights Serve as the primary point of contact for Xsolla headquarters on all matters related to the Vietnamese market Qualifications & Skills Required: 10+ years of professional experience in gaming, digital payments, fintech, or digital entertainment in Vietnam or Southeast Asia Deep knowledge of Vietnam’s gaming market — publishers, regulatory landscape, payment infrastructure, and major platform operators Proven track record of business development and commercial success in a senior individual contributor or leadership role Strong network within Vietnam’s gaming and tech ecosystem Excellent verbal and written communication skills in Vietnamese and English Strong negotiation, analytical, and problem-solving skills Comfort operating with autonomy in an entrepreneurial, high-growth environment Preferred: Experience building and leading a country or regional team Prior experience with merchant of record, payment platforms, or game commerce Background at a publisher, platform operator, or digital entertainment company Understanding of mobile gaming business models and monetization strategies Experience navigating government relations and regulatory compliance in Vietnam Established relationships with Vietnamese game developers and publishers The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Riyadh, Saudi Arabia Muller’s Solutions is seeking an experienced ServiceNow Technical Lead (Facility Management) to lead the implementation of a ServiceNow-based Facility Management solution for a large enterprise client in Saudi Arabia. The successful candidate will provide technical leadership, solution design, platform configuration, and integration with SAP systems to deliver an enterprise Facility Management solution that supports operational excellence. Key Responsibilities Lead the end-to-end implementation of the ServiceNow Facility Management solution. Design and implement scalable ServiceNow solutions aligned with business and technical requirements. Configure and customize ServiceNow modules supporting Facility Management operations. Deliver core capabilities including: Maintenance Management Work Order Management Service Requests Workplace Support Services Transportation Services Telecommunications Services Inventory Management Customer Relationship Management Technical Support Asset Engineering KPI & SLA Management Reporting and Dashboards Design and oversee integrations between ServiceNow and SAP for: Vendors Contracts Purchase Orders Service Entry Sheets (SES) Payment Status Lead technical design sessions, architecture reviews, and development activities. Develop and review integrations using REST/SOAP APIs, IntegrationHub, MID Server, and other ServiceNow integration technologies. Provide technical leadership to developers and implementation teams. Support solution testing, SIT, UAT, production deployment, and hypercare activities. Prepare technical documentation, solution designs, and implementation artifacts. Ensure adherence to ServiceNow best practices, governance, security, and performance standards. Requirements Required Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. 8+ years of ServiceNow implementation experience. At least 3 years of experience as a Technical Lead or Solution Architect. Proven experience delivering end-to-end ServiceNow implementations. Hands-on experience with ServiceNow Workplace Service Delivery (WSD), Workplace Services, Facility Management, or related ServiceNow modules. Experience implementing Maintenance, Work Orders, Service Requests, Asset Management, and Workplace Services. Strong experience integrating ServiceNow with SAP ERP, SAP S/4HANA, and/or SAP Ariba. Hands-on experience with IntegrationHub, Flow Designer, Script Includes, Business Rules, Client Scripts, REST APIs, SOAP APIs, and MID Server. Strong knowledge of ServiceNow platform architecture and development best practices. Preferred Skills ServiceNow Certified System Administrator (CSA). ServiceNow Certified Application Developer (CAD). ServiceNow Certified Implementation Specialist (CIS). Experience with Workplace Service Delivery (WSD), ITSM, ITAM, or CSM modules. Experience with enterprise reporting, dashboards, KPI, and SLA management. Experience working on large-scale enterprise implementations. Strong stakeholder management and communication skills. Preferred Experience Experience delivering ServiceNow Facility Management implementations in large enterprise environments. Experience integrating ServiceNow with SAP procurement and finance processes. Experience leading technical teams throughout the full project lifecycle from design to go-live and post-production support.

Location: Abu Dhabi, United Arab Emirates We are? A leading specialist engineering services company delivering integrated solutions for complex energy and infrastructure projects and operating assets. Our business is built on the belief that our people are what make EnerMech excellent. When we are thriving globally it’s not just about investing in our infrastructure, service offering and technology, but by also investing in our people. The role? The primary responsibility is to support the deck operations on the client platform as per company processes and procedure and demonstrate safety leadership and continuous development in all aspects of crane, lifting and support service activities. Main Responsibilities & Key Result Areas Be responsible for all lifts onshore or offshore as directed by the Crane Supervisor, Deck Foreman or client personnel where required. Carry out Banking/Signalman duties as and when required. The Rigger is responsible for attaching and detaching the load to and from the crane. The Rigger is also responsible for the selection of the correct lifting arrangement in accordance with planned lifting operations and to check them before use. Check that the lifting equipment being used is in good condition, certified for use, correctly colour coded, and of sufficient capacity to carry out the lift. The directing and movement of the crane/load is initiated by the Rigger/slinger using the designated signaling method. Ensure at all times that the load is under complete control by the use of tag lines, or whatever assistance is deemed necessary. Able to establish weights and the effect of the center of gravity, and to balance loads and judge distances, heights, and clearances. Ensure that no load is to be lifted where the weight is not stated or unknown. Participate in the planning and risk assessment of all routine and up to non-routine complicated crane-lifting operations associated with the day-to-day running of the client platforms. Have sufficient general engineering knowledge of loose lifting equipment to carry out daily inspection routines. Be multi-skilled in other platform duties including operating firefighting equipment and undertaking fire standby and deck duties, when required. Complete reports, lifting operation risk assessments, logs and other documentation, as required. Assist in maintaining all lifting appliances including cranes in clean and tidy condition. Maintain loose lifting equipment in a safe and operable condition. Carry out pre-use inspection of loose lifting equipment. Carry out minor repairs to loose lifting equipment i.e., repair of safety catches. In line with clients or company Bi-annual lifting equipment campaign, assist TPI with inspection & re-certification of loose lifting equipment. Assist Crane Operator Maintainer & Maintainers in carrying out routine maintenance duties, acting as maintenance technician where required. Requirements Riggers shall be able to read and write English fluently; they shall be experienced, fully trained and wholly competent in the rigging duties associated with offshore crane operations & shall: A minimum 21 years of age. Educated to a minimum qualification of higher secondary school certificate or equivalent qualification. Have a minimum of 5 years offshore experience. Shall be trained and be assessed every 2 years through Company qualified assessor approved by COMPANY. Competent by approved ADNOC TPA skills assessor against the criteria for Level 3 rigging competency preferred. Competent by approved ADNOC TPA skills assessor against the criteria for Banksman/Signaler competency preferred. Competent by approved ADNOC TPA skills assessor against the criteria for Overhead Crane Operator competency preferred. The Rigger shall also have adequate understanding of the capabilities and limitations of each crane about offshore operations. Riggers who have not worked on the any offshore platforms shall undertake sufficient time to familiarize themselves with the specific operating procedures under the supervision before commencing lifting operations. Behaviors and Personal Qualities Teamwork. Self-motivated. Good Communication Skills High standards of workmanship Ability to work and react under pressure and tight deadlines EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.

Location: Jeddah, Saudi Arabia; Al Khobar, Saudi Arabia; Delhi, India; Chennai, India Eram Talent is on the lookout for a dedicated and skilled Field Operator to join our team within the Water treatment plant . As a Field Operator, you will play a critical role in ensuring the safe and efficient operations of various equipment in the field. Your responsibilities will include: Operating and monitoring field equipment, including pumps, compressors, and valves. Conducting regular maintenance and inspections to ensure equipment reliability. Diagnosing and addressing operational issues as they arise. Adhering to all safety protocols and standard operating procedures. Documenting and reporting any equipment failures or safety concerns. Collaborating with team members to maximize production efficiency and minimize downtime. If you are passionate about working in a dynamic environment and have the technical knowledge and hands-on experience, we encourage you to apply. Requirements Diploma or equivalent is required. Minimum of 5 years of relevant experience as a Field Operator or in a similar position. Experience in chemical plant or sea water pump station or wastewater treatment plant etc Strong technical and mechanical skills for troubleshooting and maintenance. Ability to work independently and make timely decisions under pressure. Effective communication and teamwork abilities. Willingness to work shifts and travel as needed.

Location: Kuala Lumpur, Malaysia Company Description Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange. With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint. The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth. Senior Executive, Global Retention About the Role Our client is a fast-growing player in the financial trading sector and is seeking a Senior Executive, Global Retention to help shape how they retain and grow their global client base. In this role, you will build global retention toolkits that empower local markets to drive trading revenue from existing clients. If you're passionate about CRM, lifecycle marketing, and turning data into actionable strategies, this is an exciting opportunity to make a global impact. Key Responsibilities Retention Program Management Develop and execute global retention programs across the customer lifecycle, including active trader growth, churn prevention, and dormant client reactivation. Campaign Execution Drive omni-channel campaign planning and execution across multiple customer touchpoints. Partner with CRM, content, and design teams to ensure timely and high-quality campaign delivery. Performance & Insights Track and report on key retention KPIs. Evaluate campaign and customer journey performance. Provide actionable recommendations to continuously improve retention initiatives. Market Intelligence Conduct regular market research and competitor analysis to identify trends, opportunities, and areas for optimization. Stakeholder Partnership Serve as the key liaison between global and local markets. Support campaign localization, facilitate best-practice sharing, and contribute to ad hoc strategic projects. Qualifications Bachelor's degree in Marketing, Business, Communications, e-Commerce, or a related field. At least 3 years of experience in retention, loyalty, CRM, or lifecycle marketing. Experience in, or a strong interest in, the financial trading or FinTech industry is highly preferred. Hands-on experience with CRM, marketing automation, and MarTech platforms. Strong analytical skills with a commercial mindset and the ability to translate data into actionable insights. Creative, self-motivated, and able to thrive in a fast-paced, global environment. Excellent written and spoken Mandarin (or Cantonese) and English.

Location: Dubai, United Arab Emirates; Yerevan, Armenia About Our Client Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange. With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. The organization focuses on delivering innovative products, user-friendly platforms, and data-driven insights to support clients in making informed financial decisions. The company offers a dynamic, multicultural environment where employees are encouraged to develop their skills, contribute to meaningful business outcomes, and grow their careers alongside talented professionals from around the world. Job Description Reporting to the Team Lead / Senior Relationship Manager As a Relationship Manager, you will focus on onboarding new clients and supporting the growth of these accounts through a value-based relationship approach. You will work in a team comprising culturally diverse professionals with different skill sets who support each other in delivering impactful results. Key Responsibilities Meet and exceed personal and team KPI targets. Activate, retain, and grow your customer portfolio through personalized voice and social media engagement. Develop professional and trusted relationships with your portfolio of clients, ensuring they receive a high level of service and support. Research and identify opportunities to develop new prospects and assess customer potential. Prepare and execute effective sales activities using available tools, reports, action items, and business insights. Understand customer needs and recommend appropriate solutions. Collaborate with relevant departments to resolve issues and complaints in a timely manner. Provide feedback to relevant teams regarding customer needs, expectations, and challenges. Continuously develop knowledge of financial markets and the company's products and services. Maintain accurate daily, weekly, and monthly reports as required by management. Adhere to all compliance, regulatory, and security requirements. Stay informed about global economic indicators, central bank decisions, and geopolitical developments that may impact financial markets. Translate complex financial and economic information into clear, client-friendly insights. Undertake any additional duties and responsibilities as required. Qualifications Skills & Qualifications Native Thai speaker with fluency in English; additional languages will be considered an advantage. Strong understanding of forex trading, currency pairs, and the factors influencing market movements. Ability to analyze financial markets, economic indicators, and macroeconomic trends. Excellent client relationship management, interpersonal, and communication skills. Familiarity with financial regulations and licensing requirements relevant to the industry. Experience working in a sales role within a CFD broker or financial trading environment. Experience managing a sales team within a CFD broker environment is considered an advantage. Bachelor's degree or equivalent qualification in Business, Finance, Economics, or a related field. Excellent verbal and written communication skills, with the ability to manage multiple priorities and engage effectively with stakeholders. Strong interpersonal, analytical, and problem-solving skills. Self-motivated and able to work independently in a fast-paced, target-driven environment. Proactive mindset with a commitment to continuous improvement. Positive attitude and strong team-player mentality. Benefits Hybrid working arrangements (subject to business requirements and manager approval). Discretionary performance-related bonus. Flexible benefits package. Wellbeing initiatives, including access to learning and self-development resources. Medical insurance coverage for employees and eligible dependents. Additional Information Our client is committed to fostering an inclusive workplace and welcomes applications from qualified candidates from diverse backgrounds.

Location: Kuala Lumpur, Malaysia Company Description Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange. With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint. The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth. About the Role Our client is seeking a data-driven and strategic Senior Manager, Customer Value to relentlessly focus on maximizing trading activity, portfolio diversification, and loyalty tier progression. In this role, you will bridge the gap between Product, CRM, and Trading functions to commercialize loyalty programs and drive sustainable revenue diversification. You will lead global campaigns that consistently deliver high-profit margins while leveraging behavioral data to unlock exponential growth. Key Responsibilities Customer Value Strategy & Ownership Own the customer value Key Results (KRs), specifically focusing on increasing trading activity, portfolio diversification, and upward loyalty tier migration. Define and deliver comprehensive customer value strategies to move users from the bottom of the funnel through to high-value tiers. Develop and implement an overarching revenue diversification strategy and workflow in alignment with regional owners and key stakeholders. Cross-Functional Leadership Lead cross-functional alignment on goals, plans, and workflows, ensuring seamless collaboration between regional managers, Trading, Proposition, Product, CRM, and Client-Facing teams. Drive adoption of crypto funding mechanisms across the global client base. Revenue Diversification Drive global revenue diversification strategies for key trading products (FX majors, indices, cryptocurrencies, etc.), partnering with Brand, Acquisition, Product, and Client-Facing teams to accelerate adoption. Increase trading revenue while reducing concentration risk through active cross-selling. Collaborate with the Data and CRM teams to build automated cross-selling journeys that improve efficiency and scalability. Planning & Commercialization Create monthly and quarterly customer value plans and roadmaps aligned with regional business objectives. Develop and implement marketing plans to maximize loyalty program commercialization through close cross-functional collaboration. Build and test value toolkits tailored to different customer segments. Campaign & Growth Leadership Lead end-to-end global campaign strategy, roadmap, and execution, coordinating across Trading, Product, Brand, Acquisition, and Client-Facing teams. Scale high-impact initiatives such as digital trading contests and instrument-specific promotional campaigns to drive both short- and long-term revenue growth. Monitor and manage promotional costs to consistently deliver profit margins of 50% or higher. Performance Reporting Leverage reporting tools such as Power BI, Bloomberg, and Amplitude to identify trading trends and uncover growth opportunities. Qualifications 7+ years of experience in Customer Value Management, preferably within brokerage or financial services. Strong expertise in behavioral analytics platforms (e.g., Amplitude), business intelligence tools (e.g., Power BI), and financial data platforms (e.g., Bloomberg). Proven ability to identify opportunities and solve business challenges using data. Deep experience managing customer value initiatives, including loyalty program strategy and operations. Demonstrated success leading global campaigns with high cost efficiency and measurable business impact. Solid understanding of financial trading instruments, including FX, metals, indices, cryptocurrencies, commodities, and current market trends. Ability to own Key Results (KRs) end-to-end, from strategic planning through execution and operational delivery. Strong communication and stakeholder management skills, with experience aligning Product, Trading, CRM, Client-Facing, and business teams toward shared objectives. Key Performance Indicators (KPIs) Growth in trading revenue, trading volume, and customer deposits. Reduction in concentration risk through increased cross-selling adoption. Customer tier progression and loyalty program uplift. Adoption rate of crypto funding solutions.

Location: Yerevan, Armenia; Dubai, United Arab Emirates Company Description Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange. With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint. The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth. Job Description Reporting to the Team Lead / Senior Customer Service, our client is seeking a proactive and customer-focused Thai-speaking Customer Service Representative to join the team. The successful candidate will be responsible for delivering high-quality support to Thai-speaking clients, resolving inquiries efficiently, and contributing to a positive overall customer experience. You will work within a diverse, collaborative team environment and play a key role in supporting client satisfaction and retention. Key Responsibilities Respond to customer inquiries via phone, email, and live chat in Thai and English. Provide accurate information regarding products, services, and policies. Resolve customer issues in a timely and professional manner. Maintain detailed and accurate records of customer interactions within CRM systems. Collaborate with internal teams to ensure seamless issue resolution and customer satisfaction. Identify and escalate priority or complex issues when necessary. Handle back-office related queries and support requests. Assist clients with basic technical troubleshooting where required. Manage and resolve customer complaints effectively and professionally. Meet defined performance targets, including response times, resolution rates, and customer satisfaction metrics. Identify opportunities to enhance client experience and retention through value-added support and service. Qualifications Fluency in Thai and English (spoken and written) is essential. Previous experience in customer service or a similar role is preferred; experience within financial services or trading environments is an advantage. Strong communication and interpersonal skills. Ability to work effectively under pressure in a fast-paced environment. Strong multitasking and organizational abilities. Familiarity with CRM systems and customer support tools is beneficial. Problem-solving mindset with strong attention to detail. Additional language skills are a plus. Additional Information Benefits & Perks Our client offers a competitive benefits package, including: Hybrid working policy Discretionary performance-related bonus Personalized flex benefits Wellbeing initiatives and access to self-development tools Medical insurance Comprehensive leave package of 40 days inclusive of public holidays Our client is an equal opportunities employer and encourages applications from suitably qualified candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.

Location: Petaling Jaya, Malaysia About Our Client Our client is a well-established medical technology and healthcare distribution company committed to providing clinically proven, safe, effective, and high-quality products to healthcare professionals. Since its establishment, the company has focused on introducing advanced medical technologies and healthcare solutions to the market while maintaining high standards of quality and customer service. With a strong presence across multiple countries in the region, our client serves a broad network of clinics, hospitals, and healthcare providers through an extensive distribution network, supported by long-term partnerships and a commitment to innovation. Job Description Our client is looking for a motivated and results-driven Business Development Executive to join their team, focusing on medical devices/injectable products. In this role, you will be responsible for developing and executing sales strategies, building strong relationships with healthcare professionals, and driving new business opportunities. This position is ideal for individuals with experience in medical sales who are eager to grow their career in a supportive and collaborative environment. Key Responsibilities Promote and sell our range of medical devices/injectable products to medical professionals in clinics and hospitals Conduct product demonstrations to showcase the benefits and features of medical devices/injectable products Work with marketing team to achieve a synergy of marketing plans with sales efforts Support the implementation of events such as product launches, trade exhibitions, seminars, workshops, product demonstrations, etc Develop, build and maintain relationships with healthcare professionals and clients Identify potential clients and generate new business opportunities Attend industry conferences and trade shows to generate leads and expand the customer base Collaborate with internal teams to ensure timely delivery of orders Key requirements Preferably with experience in medical device and injectable products Passion for and strong interest in the medical aesthetic industry Excellent communication and interpersonal skills Strong negotiation and persuasion abilities Able to build and maintain strong relationships with healthcare professionals and clients Positive, dynamic and results-oriented Pleasant disposition Team player and self-starter Why choose our client? Supportive workplace culture Excellent exposure with continuous learning opportunities Clear paths for career growth and advancement

Location: King of Prussia, United States; McKnight, United States; Newtown Square, United States; Philadelphia, United States; Pittsburgh, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Nashua, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Melbourne, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Jacksonville, United States; Orange Park, United States; Fleming Island, United States; Atlantic Beach, United States; Jacksonville Beach, United States; Green Cove Springs, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Columbus, United States; Worthington, United States; Upper Arlington, United States; Bexley, United States; Easton, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older. Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Austin, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Anaheim, United States; Irvine, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Dhahran, Saudi Arabia; Al Khobar, Saudi Arabia; Al Jubail, Saudi Arabia; Dubai, United Arab Emirates; Riyadh, Saudi Arabia We are looking for an experienced Innovation Consultant to help drive innovation initiatives across the organization. The ideal candidate will facilitate design thinking workshops, identify business opportunities, and work with cross-functional teams to develop innovative digital solutions and proof-of-concepts (POCs). Key Responsibilities Lead innovation and ideation workshops using design thinking methodologies. Collaborate with business and technical teams to identify innovation opportunities. Develop and validate digital proof-of-concepts (POCs) and prototypes. Facilitate brainstorming sessions and support creative problem-solving. Research market trends, emerging technologies, and industry best practices. Work closely with stakeholders to translate business challenges into innovative solutions. Promote a culture of innovation, collaboration, and continuous improvement. Prepare presentations, reports, and recommendations for leadership. Requirements Bachelor's degree in Innovation Management, Design Thinking, Business Administration, or a related field. Minimum 5 years of experience in innovation consulting, design thinking, digital transformation, or a related role. Strong understanding of Design Thinking, Lean Startup, and innovation frameworks. Experience facilitating workshops and managing innovation projects. Excellent communication, presentation, and stakeholder management skills. Strong analytical and problem-solving abilities. Experience working with cross-functional teams in a fast-paced environment.

Location: San Francisco, CA or Remote, US ABOUT THE ROLE Descript is at an inflection point. We have 50M+ users, genuine product-market fit, and a real opportunity to move upmarket—converting high-fit self-serve users into consolidated enterprise contracts and going after the accounts that belong in our pipeline. As Head of Enterprise Marketing, you'll own that motion end-to-end. This is a builder role for someone who's done it before: someone who can meticulously understand what's driving inbound interest, identify which accounts to go after and why, and design the campaigns, lifecycle plays, and conversion experiments to bring them in. You'll co-own upmarket pipeline with Sales, partner with Product on the self-serve-to-enterprise conversion motion, and partner with our in-house Growth/Paid team and RevOps to make sure the whole system is instrumented and accountable. The raw materials are here—a passionate user community, a strong product, and a large market. This hire shapes what we do with them upmarket. WHAT YOU'LL DO Pipeline Strategy & Execution Co-own upmarket pipeline targets with Sales, with shared accountability for sourced and influenced pipeline Build and execute an enterprise demand playbook: ICP definition, target account selection, channel mix, offer strategy, and campaign design and execution Develop a vertical prioritization framework: define which industries and enterprise segments to pursue, in what order, and with what message Design account-based programs with messaging and experiences calibrated to high-fit accounts Own and maintain an annual marketing calendar that aligns campaign activity to business milestones, seasonal growth opportunities, and pipeline targets Source and manage contract and agency resources as needed Self-Serve to Enterprise Conversion Partner with Product and Sales to identify high-fit self-serve buyers and design conversion experiments that move them toward consolidated contracts Build lifecycle plays that nurture individual users into team and enterprise buyers Develop and iterate on the plays, offers, and sequences that convert product-qualified accounts into pipeline Performance & Measurement Meticulously track which channels, plays, and offers are driving inbound interest and conversions, and use that intelligence to sharpen programs continuously Build AI-first marketing ops and measurement frameworks that give the team real visibility into what's working Report regularly on pipeline contribution, channel efficiency, and program performance Sales & Cross-functional Partnership Partner daily with Sales on account priorities, ABM strategy, and pipeline reviews Brief and align with the in-house paid advertising team on enterprise-targeted campaigns Co-own enterprise lifecycle with RevOps, ensuring accountability is clear and programs are coordinated Own the strategy for high-touch deal acceleration programs—things like executive roundtables and leadership-level events—partnering with Field Marketing on execution Contribute to enterprise pricing and packaging strategy alongside Product and Sales, with an eye toward what moves deals forward and expands accounts WHAT YOU BRING Minimum Qualifications 8+ years of B2B marketing experience, with at least 3 years building or scaling an upmarket or enterprise demand motion Experience at a PLG or product-led company—you understand the self-serve-to-enterprise conversion motion and have driven it Consumer-to-B2B crossover experience; you know how to market to users who are also buyers Strong analytical skills and a track record of building measurement frameworks that actually get used Experience co-owning pipeline targets with Sales in an accountable, collaborative way Preferred Qualifications Deep familiarity with modern ABM tooling and CRM/MAP integration Experience building, or deeply partnering with, AI-native marketing ops and workflows Background in SaaS, media tech, or creative tooling Demonstrated ability to design and run conversion experiments across PLG funnels SUCCESS IN THIS ROLE Within your first 12 months, you will: Launch Descript's enterprise demand motion, with a defined ICP, target account list, vertical prioritization framework, and multi-channel playbook Co-own and hit upmarket pipeline targets in partnership with Sales Build upon the existing self-serve-to-enterprise conversion experiments with Product, with measurable account progression Build a measurement framework that gives the team clear visibility into channel performance, conversion rates, and pipeline attributionCreate and maintain a formal marketing calendar that the broader team runs off of Establish a functioning enterprise lifecycle program with RevOps Run at least one high-touch deal acceleration program (EBC, roundtable, or CxO event) in partnership with Field Marketing The base salary range for this role is $180k - $230k/year. Final offer amounts will carefully consider multiple factors, including prior experience, expertise, location, level, and may vary from the amount above. About Descript Descript is building a simple, intuitive, fully-powered editing tool for video and audio — an editing tool built for the age of AI. We are a team of 150 and the backing of some of the world's greatest investors ( OpenAI , Andreessen Horowitz , Redpoint Ventures , Spark Capital ). Descript is the special company that's in possession of both product market fit and the raw materials (passionate user community, great product, large market) for growth, but is still early enough that each new employee has a measurable influence on the direction of the company. Benefits include a generous healthcare package, 401k matching program, catered lunches, and flexible vacation time. Our headquarters are located in the Mission District of San Francisco, CA. We're hiring for a mix of remote roles and hybrid roles.  For those who are remote, we have a handful of opportunities throughout the year for in person collaboration.  For our hybrid roles, we're flexible, and you're an adult—we don't expect or mandate that you're in the office every day. We do believe there are valuable and serendipitous moments of discovery and collaboration that come from working together in person. Descript is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We believe in actively building a team rich in diverse backgrounds, experiences, and opinions to better allow our employees, products, and community to thrive.