Location: Jeddah, Saudi Arabia; Tabuk, Saudi Arabia; Yanbu, Saudi Arabia; Riyadh, Saudi Arabia
The Community & Startups Coordinator supports the engagement, coordination, and overall experience of founders and startups participating in the accelerator program. The role focuses on building an active and connected startup community by coordinating founder engagement activities, community initiatives, and program events. Working closely with the accelerator team, the coordinator helps create a positive founder experience by ensuring smooth communication, supporting community-building initiatives, and coordinating the logistics and execution of program activities throughout the accelerator journey.
Responsibilities
Act as the day-to-day point of contact for founders and startups throughout the accelerator program.
Coordinate founder onboarding, communications, engagement activities, and key program milestones.
Build strong relationships with founders and maintain an active and connected startup community.
Coordinate workshops, meetups, networking sessions, peer-learning activities, and community initiatives.
Support founder engagement by connecting startups with mentors, resources, internal teams, and relevant program activities.
Coordinate event logistics including registration, venues, catering, transportation, accommodation, schedules, invitations, and materials.
Maintain accurate founder, startup, attendance, feedback, and engagement records in CRM and program management systems.
Collect founder feedback and participation data to support reporting and continuous improvement.
Coordinate with Operations, Marketing, Events, and accelerator teams to ensure smooth program delivery.
Requirements
Bachelor’s degree in Business Administration, Entrepreneurship, Marketing, Communications, or a related field.
Minimum 2+ years of experience in community management, startup programs, accelerator operations, or event coordination.
Experience coordinating events, logistics, workshops, meetups, and multiple activities simultaneously.
Experience working with startup ecosystems, innovation programs, founder communities, or accelerator programs is highly desirable.
Strong interpersonal, relationship-building, and communication skills.
Excellent organizational skills with strong attention to detail.
Strong written and verbal communication skills in English and Arabic.
Proficiency in Microsoft Office, CRM, and project/program management tools.
Passion for startups, entrepreneurship, innovation, and community building.
Ability to work effectively in a fast-paced and collaborative environment.
Jeddah, Saudi Arabia; Tabuk, Saudi Arabia; Yanbu, Saudi Arabia; Riyadh, Saudi Arabia
Location: Aberdeen Proving Ground, Maryland
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is seeking an Editorial Technician I to support a large-scale Army test and evaluation program. The project provides data collection, technical writing, computer operations, range scheduling, and administrative support services necessary to execute the government’s test mission. Support encompasses testing of a wide variety of automotive, combat, electronic, general equipment, and ordnance materiel, with services including data collection and coordination, data compilation and processing, development and management of data collection forms, test monitoring, technical writing and editorial review, reporting, data and software administration, range scheduling, and related operational support.
The Editorial Technician edits and proofreads technical documents for grammar, punctuation, spelling, clarity, format, and consistency. The role verifies basic factual information, checks the consistency of text with illustrations and other graphics, supports document layout and multimedia content, and ensures final copy reflects required editorial changes.
Work will be performed primarily onsite in Aberdeen, Maryland, with travel to other locations within the Continental United States (CONUS) and Outside the Continental United States (OCONUS) as required by mission needs. This position is contingent upon contract award.
Responsibilities
Edit documents for grammar, punctuation, syllabification, spelling, capitalization, proper English usage, grammatical construction, and format requirements.
Revise sentences, paragraphs, paragraph order, and order of presentation to improve clarity while maintaining the intended meaning.
Determine publication format by marking copy, planning layout, or preparing specifications for textual or tabular documents.
Observe and identify internal factual inconsistencies in documents.
Verify the accuracy of statements, figures, illustrations, and subject-matter terms using standard reference works or other published material.
Compare illustrations, photographs, tables, and charts with text to ensure they are pertinent and consistent.
Develop familiarity with technical terminology, jargon, and multimedia formats.
Insert web links, photographs, graphics, and video files into documents as required.
Proofread final copy to ensure editorial changes and markings have been incorporated.
Safeguard passwords and access to office computer files and programs.
Qualifications
Four (4) years of experience as an Editorial Technician, Technical Writer, or Word Processor III where editing was a major duty; OR an Associate’s degree in English, Journalism, Technical Writing, Communications, or Science and two (2) years of experience in technical writing or editing; OR a Bachelor’s degree in English, Journalism, Technical Writing, Communications, or Science.
Must be proficient in the advanced functionality and tools of Microsoft Word and Adobe Acrobat.
Must possess a high school diploma.
Must be proficient in speaking, reading, writing, and understanding English.
Must be able to communicate clearly and concisely, both orally and in writing.
Must be proficient in the use of computers and Microsoft Office software.
Must be able to obtain and maintain a Secret security clearance.
Must be able to meet the physical requirements necessary to perform assigned functions, which may include working in extreme heat or cold, high humidity, blowing sand and dust, confined spaces, at heights, and walking distances over unimproved terrain while wearing required personal protective equipment (PPE).
Must be available to support work outside normal duty hours when required by mission needs.
Must be willing and able to travel within CONUS and OCONUS as required.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$38,000
—
$99,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Lithuania; Bosnia & Herzogovina; Estonia; North Macedonia; Slovakia; Andorra; Cheyenne; Slovenia; Serbia; Malta; Montenegro; Alabama; Ohio; Latvia; Vermont; Albania; Czech Republic; Mississippi; Wisconsin; Greece; Cyprus; Netherlands; Kosovo; Yerevan; California; Arizona; Bulgaria; Oregon; Moldova; Romania; Georgia; United Kingdom; Bosnia and Herzegovina; Turkey; Portugal; Poland; Czechia; Croatia; South Africa
Workplace: Remote
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Please be informed that Foxelli Group hires exclusively in-house and doesn't work with any external recruitment agencies. Any company or individual claiming to recruit on behalf of Foxelli Group is not affiliated with us.
At Foxelli, we’re building more than e-commerce brands - we’re building a tribe of thoughtful humans: AI enthusiasts, curious builders, and ambitious minds who care about doing meaningful work together. Ten years in, our D2C brands reach millions and generate over $20M annually. Our focus stays simple: create products customers love and a team that actually enjoys building them.
If you love to learn, experiment, think boldly, make decisions, and build things that matter - you’ll feel at home with us.
WHY JOIN FOXELLI?
Foxelli is a place for people who think deeply, learn quickly, automate repetitive work, enjoy spending time together, and build things that matter. We work hard, joke often, and don’t take ourselves too seriously.
If you’re excited about AI, eager to learn, and want to create work that genuinely means something with people who care, you’ll feel right at home with us - no matter where you are in your career.
THE ROLE
We're looking for a Churn Specialist for our craft subscription box brands to help us get closer to our customers - understand what they actually need, spot where we're falling short, and find ways to retain them.
You'll work across multiple Foxelli Group brands, investigate the full customer lifecycle, and turn data into initiatives that actually move the needle on retention.
You won't just track churn numbers. You'll own the thinking behind what is happening with the brand and drive the ideas to help retain our customers.
If you love:
- getting into customer data and finding the story behind the numbers
- mapping out a customer journey and spotting where things go wrong
- testing ideas - onboarding tweaks, lifecycle flows, CRO experiments, win-back sequences, etc
- using AI and automations to move faster and do more with less
- understanding what makes customers stay (or leave) on a psychological level
- working across multiple products and brands without losing focus
- working with crafts like knitting, crochet, and quilting
And if you're someone who can take a messy churn problem, break it down into clear hypotheses, and see them through to results…
…you might be our person 👀
🚀 WHAT YOU'LL BE DOING
Churn Analysis & Research
- Analyse churn patterns across multiple Foxelli brands - when customers drop, which segments are most at risk, and what's driving it
- Research competitors and benchmark what best-in-class retention looks like in our space
- Use AI tools to accelerate research, surface insights, and identify patterns
- Build a clear picture of our customers - their motivations, frustrations, and what "good enough to stay" actually means to them
Customer Journey & Onboarding
- Audit the full customer lifecycle with a churn lens - from first-touch onboarding to long-term engagement
- Identify drop-off moments and experience gaps that are costing us customers
- Own initiatives to improve onboarding flows and early-stage activation
Retention Initiatives & Experimentation
- Develop hypotheses and run experiments - lifecycle communications, CRO tests, loyalty mechanics, win-back campaigns, cancellation flows
- Build and maintain automations that support retention at scale - triggered flows, at-risk alerts, personalised sequences
- Use AI to generate ideas, draft copy, simulate scenarios, and iterate faster
- Track the impact of every initiative and iterate based on results
- Document what worked, what didn't, and why
AI & Automations
- Build and maintain automations that support retention initiatives at scale
- Proactively explore how AI can improve the way we understand and respond to churn
- Stay current with new tools and bring ideas to the table before anyone asks
WHAT YOU BRING
- At least 2 years of experience of direct experience fixing actual churn for a physical product
- Proven experience diagnosing churn, not just reporting on it, but getting to the root of it
- Comfortable working with data: cohort analysis, funnel metrics, A/B test results
- Hands-on experience with customer journey mapping, onboarding optimisation, or CRO
- Experience building automations: triggered flows, lifecycle sequences, or similar
- Able to turn messy data into a clear point of view and present it to senior stakeholders
- Has worked across multiple products or brands
- Uses AI tools beyond basic prompts and actively looks for ways to automate and improve workflows
THE RECRUITMENT PROCESS
1. Apply - A simple form that helps us know who’s stepping into our world.
2. Ribbon AI Interview - Ribbon is a short, guided video step that helps us understand your thinking style in a calm, private space
3. Text Task - A small real-world challenge so we can see how you approach problems in action.
4. Interview - A conversation with your manager to feel the work chemistry, get to know each other, and explore what we could build together
FIXED SERVICE FEE
2,500 - 2,800 euros after taxes (depending on your skills, competencies, and experience).
PERKS & BENEFITS
- Full flexibility with your schedule in a fully remote setting, while Apploye ensures transparency and fairness.
- Complimentary gym memberships and company-sponsored outdoor adventures for your strength and to keep your physical well-being in check.
- A personal development budget is at your disposal for your personal and professional growth to ensure you keep growing continuously.
- Generous paid time off, including parental leave and vacation days, to recharge and rejuvenate and ensure you’re well-rested.
- A budget for your home office setup so you’re comfortable working how you like and where you like.
- Strong company culture and a network of unique individuals that celebrate you.
ELIGIBILITY & LOCATION REQUIREMENTS
❕This role is 100% remote.
- Our tribe works primarily in the Eastern European Time Zone (EET — UTC+2/UTC+3). We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported.
- For full-time roles, we ask that you’re available for at least 5 hours during typical EET working hours — it keeps collaboration smooth and communication easy.
(This doesn’t apply to part-time roles.)
Currently, we are hiring in Albania, Bosnia and Herzegovina, Croatia, Czech Republic, Estonia, Greece, Georgia, Kosovo, Latvia, Lithuania, Moldova, Montenegro, North Macedonia, Poland, Portugal, Romania, Slovakia, Malta, Slovenia, Serbia, Cyprus, Bulgaria, Hungary, Netherlands, the United Kingdom, and South Africa.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's consulting and systems integration partners now sell and deliver Claude work at growing volume, and selling alongside partners is working. What matters next is delivery: whether the partner completes the work, whether the customer's Claude usage grows and holds, and whether the outcome is good enough that the customer asks for that partner again.
The Partner Success Lead owns that outcome. You will hold a book of in-flight customer engagements across a set of managed partners in North America. From the day our Partner Delivery program matches a customer engagement to a partner in your book, you own it to a completed outcome: the work finishes on scope, the customer's Claude usage grows, and a stalled engagement gets diagnosed and unblocked before the customer disengages. You wake up every day on one question: what is each partner in my book doing, and is the work getting done.
Key responsibilities:
Own every customer engagement in your book from partner match to completed outcome. Know the state of each one every week: scope, timeline, blockers, and the customer's Claude usage trend.
Run the weekly delivery review across your book, and bring stalled or at-risk engagements to the weekly at-risk account review with a diagnosis, an owner, and a specific ask rather than a status list.
Unblocking. Partner capacity, scope creep, customer readiness, product questions, deal-registration conflicts, and customer dissatisfaction with partner work: get each issue to the right internal team and stay on it through resolution.
Own delivery quality and consumption across your book. Track engagements completed on time, time from match to completion, delivered consumption and weekly active use on the customer accounts your partners serve, and the accounts trending toward at-risk.
Build senior relationships with each managed partner's practice and delivery leadership. Together with the Partner Account Manager and other Anthropic counterparts, establish the executive-level trust that lets you ask a partner to restaff, escalate, or invest — and be taken seriously — when an engagement needs it.
Build each partner's Claude practice as the compounding work: certified bench depth, one repeatable offering in a chosen industry lane, and a published customer story from each completed engagement, so the next engagement needs less from you.
Turn what works into methodology. Convert the moves you prove in your book into named, reusable best practices — engagement review packs, unblocking plays, practice-building guides — written clearly enough to be shared at scale across partners, the Partner Success team, and the contract delivery team running the same loop.
Run the quarterly practice review with each managed partner's alliance and delivery leads: joint goals on completed customer engagements, customer adoption, certified practitioners, references, and industry positioning.
Present and persuade across audiences. Deliver partner executive briefings, practitioner enablement sessions, and internal reviews with equal command — this role is regularly the voice of Partner Success in front of a partner's leadership, a delivery team, a customer, or Anthropic's own leadership.
Steward funding requests from partners in your book. Recommend for or against co-investment and program funding requests against a stated outcome, and reconcile against milestones. The bar is outcomes, not consultant hours.
Work the handoffs cleanly: from Partner Sales when a partner deal closes, and from the Partner Delivery program when an engagement is matched to a partner in your book. Coordinate with the Partner Account Manager on any strategic partner that has one, with Customer Success Managers on customer-side account health, and with Anthropic's direct sales field on joint accounts.
Instrument your book and know its numbers: engagements in flight and completed, stall rate and days to unblock, delivered consumption per partner, certified practitioner counts, and partner health trajectory.
Run your book Claude-first. Telemetry drafts the diagnosis; you validate it and act. Claude drafts your review packs, status notes, and escalation briefs; you own the judgment, the exceptions, and the unblocking. Feed what you see in the field back into the packages, playbooks, tier rules, and health rubric the team runs on.
Minimum qualifications:
Experience owning a high-volume book of concurrent customer engagements, projects, or accounts (roughly 10 to 30 at a time) to completed outcomes, in a partner success, customer success, delivery management, or technical account management role.
Ability and appetite to build structure, clarity, and programmatic motions out of in-flight work, while delivering engagement by engagement. You have written something down — a review format, a checklist, a play — that others ran without you, and you want to do more of that; growing that into the operating playbook a wider team runs is the senior end of this role, not the entry bar. This role scales by what you write down, not by added hours.
Track record of a number tied to completed work and customer behavior (on-time delivery, adoption, retention, consumption, expansion) rather than contract signature, and an operating rhythm you built to hit it.
Judgment on delivery quality: you can review a partner's engagement plan or scope and tell whether it will finish on time and produce usage, and you ask the follow-up question that surfaces the real risk.
Escalation and unblocking judgment across a matrix (partner, customer, direct sales, customer success, product): you know which stall belongs to whom, you get help fast, and you stay engaged to resolution.
A convincing speaker and presenter to all kinds of audiences: partner executives, delivery practitioners, customers, and internal leadership. You can carry a quarterly practice review, an enablement session, and an executive escalation in the same week and land each one.
Deep understanding of how customer success works in a usage-based business; you have held a number tied to customer behavior and can read a consumption trend and act on it.
Enough technical fluency to be credible in a delivery review. You do not need to write code, but you can follow a partner architect's walkthrough of a real Claude engagement and ask the substantive second question.
Active daily use of Claude or another large language model as part of how you work: preparing reviews, drafting account plans, and analyzing your book. We will ask you to walk us through a recent deliverable.
Preferred qualifications:
5 to 8 years working with consulting and systems integration partners, or in delivery-facing customer success at a software company, cloud platform, or partner-led business.
Direct experience with systems integrators (global firms such as Accenture, Deloitte, Capgemini, Infosys, TCS, or Wipro, or regional and boutique firms) and an understanding of how their delivery practices are staffed and run.
Experience running at-risk or red account reviews and turning stalled work around.
Experience anchoring a surge team: setting the playbook and the review pack that a group of contract or offshore delivery coordinators ran, and holding the quality bar across them.
Depth in a specific industry vertical (financial services, healthcare, public sector, retail, or manufacturing) where you have carried a book of partners or customers.
Experience stewarding co-investment funding or market development funding against specific outcomes, with formed opinions about what works and what does not.
Experience running quarterly business reviews with consulting firm practice leads, and a sense of what makes them productive rather than ceremonial.
Experience on a new team where the operating model was being written while you ran the book, and you shipped both.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$215,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's community spans developers building new products, individual Claude users, and practitioners and buyers inside enterprise accounts — from the staff engineer using Claude Code to C-Suite decision-makers. We're hiring a Head of Community to turn our current set of programs into a function that helps millions of people build real skills with Claude, measurably growing retained users and product adoption.
You'll lead and grow a global team that covers ambassadors programs, regional community leads, and enterprise champion programs. Your job is to give this team a sharp operating model and a measurement framework that ladders our initiatives to business outcomes, so users can get the most out of Claude. You'll build community across audiences, seniority levels, functions, and roles: enterprise buyers and executive sponsors, developers and technical practitioners, and the knowledge workers in between. This role sits at the intersection of Product, Sales, PMM, Brand, and Comms.
Key responsibilities
Own the global community strategy and operating model: the audience thesis, the portfolio of programs, and what's built centrally vs. run in-region
Lead, coach, and scale a global team of program and regional owners; hire the gaps, set the bar, and develop community-native operators
Define the measurement framework that replaces activity metrics: partner with Product and Data Science to define success metrics and segment the base (non-user → occasional → high-value daily) — with recurring retained users and product adoption as the top-line outcomes
Build community across the full range of audiences and seniority levels, with programs and voice tuned to each without fragmenting the experience
Connect bottoms-up adoption to enterprise expansion: architect the champions, train-the-trainer, and partner ecosystem motions that turn power users inside accounts into org-wide adoption, and integrate them into how Sales and CS run strategic account plans
Bring training, certification, enablement, and community help together into one engine that scales through champions and partners — so users experience a single path to skill-building with Claude
Partner tightly with Brand and Comms to keep sentiment and awareness healthy: define where community shows up in Anthropic's brand and how we best serve our users
Align community strategy proactively with product direction, launches, and pricing & packaging — owning community's job pre-launch, at launch, and post-launch, and proving it drives value for our users
Minimum qualifications
Have built and led a community or customer advocacy function at a company where community was a growth lever, not a cost center — and can point to the retention, adoption, or expansion outcomes it drove
Have led and developed a distributed team of program owners and regional leads accountable for commercial impact
Think in funnels and segments as naturally as you think in programs: you're comfortable putting your name on a metric in a QBR and defending how community moved it
Have connected self-serve, bottoms-up adoption inside large accounts to enterprise expansion, and can articulate exactly where community sits in that motion
Can flex your playbook across very different audiences — a technical, API-first developer community and an enterprise executive buyer community are different jobs, and you've done versions of both
Operate as an integrated marketer: you've worked day-to-day with cross-functional teams and have strong opinions about how community stays customer-first
Are comfortable partnering with Product and Data Science to define usage quality, instrument it, and hold your team to it
Write and communicate clearly, hold a room with both a Staff engineer and a CIO, and are energized by ambiguity and building at speed
Preferred qualifications
Run community or advocacy at a company operating both a PLG / self-serve motion and an enterprise sales motion at the same time
Built or led a recognized champions, ambassadors, or advocacy program at a company known for the model
Experience with developer tools, infrastructure, or AI products, and credibility with technical audiences
Built the measurement plumbing for a community function before including cohorting, attribution, and usage segmentation
International experience standing up or scaling community in-region (EMEA, Japan/APAC) with a clear philosophy on what runs centrally vs. locally
A track record of listening to communities and building user trust through hard moments alongside a Comms team
Background spanning more than one of: community, customer marketing, developer relations, customer education/enablement, or growth
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$400,000
—
$400,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
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for using AI in our application process.
Location: Москва, гибрид, RU; Россия
О команде
Команда привлекает новых пользователей и возвращает старых, занимается платным и бесплатным продвижением, формирует рекламу внутри других продуктов Авито и активно работает с аудиторией.
Какие задачи вас ждут:
разрабатывать стратегию перформанс-привлечения для вертикали Авито Товары: каналы, аудитории, креативы, лендинги, механики удержания через перформанс-инструменты;
управлять перформанс-бюджетом вертикали, защищать бюджет на квартальных и годовых циклах;
отвечать за P&L по перформансу вертикали: CAC, ROMI, Incrementality, Payback, влияние на DAU и DTB;
взаимодействовать с MVL Авито Товаров по сквозным метрикам и приоритизации, совместно защищать роадмап продукта в части перформанс-механик;
развивать методологию измерений, в том числе:
проводить Incrementality-тесты;
работать с GCG, атрибуцией и A/B-тестами на канальном уровне;
взаимодействовать с центром экспертизы измерений на уровне функции;
управлять командой из 10 перформанс-менеджеров и специалистов по каналам вертикали;
взаимодействовать с подрядчиками по медиазакупкам, продакшену креативов и аналитике;
развивать команду: участвовать в подборе, оценивать результаты и помогать сотрудникам расти.
Мы ждём, что вы:
работали в перформанс-маркетинге от 5 лет, из них от 2 лет — на руководящей позиции с командой от 3 человек;
работали в продуктовых компаниях и напрямую влияли на ключевые продуктовые метрики: DAU, MAU, Retention, Conversion;
имеете опыт не только в агентской модели;
работали в крупной электронной коммерции, классифайде или сервисах с большим объёмом органического и платного трафика;
глубоко понимаете перформанс-каналы: программатик, рекламу в соцсетях, поиск, Mobile Install, ретаргетинг;
разбираетесь в методологии измерений:
Incrementality;
геоэкспериментах;
GCG на базовом уровне;
атрибуционных моделях;
можете защитить выбор метода перед бизнесом;
работали с большими бюджетами;
умеете самостоятельно строить SQL-запросы, работать с данными и понимаете BI-инструменты;
строили и развивали команды, нанимали senior-специалистов;
защищали стратегию и бюджет перед топ-менеджментом;
работали в кросс-функциональной структуре и взаимодействовали с продуктом, аналитикой и бренд-маркетингом;
умеете работать в условиях неопределённости и быстро меняющегося контекста;
готовы самостоятельно принимать решения на уровне вертикали и отвечать за результат.
Работа у нас — это:
расширенная забота о здоровье: ДМС, страхование жизни, онкострахование;
сервис психологической поддержки, а также финансовые, юридические и ЗОЖ-консультации для вас и ваших близких;
корпоративный спорт: групповые тренировки, велбиинг-приложение;
спецпредложения от партнёров и скидки на сервисы Авито: бронирование жилья, услуги продвижения, ипотечное страхование;
компенсация питания.
Location: Ramat Gan, Israel
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, we’re building the future of retail — and our Enterprise Supermarkets team plays a critical role in shaping how the largest retail chains operate and grow on our platform.
We are looking for a Retail Development Specialist to join a senior team managing Wolt’s most strategic supermarket partnerships in Israel. This is not a traditional sales role — it is a highly operational, analytical, and partner-facing position focused on driving performance, improving processes, and leading strategic retail partnerships end-to-end.
In this role, you will manage a portfolio of 3–4 enterprise supermarket partners, acting as the main business owner for each account. You will work closely with store teams, operational stakeholders, and senior HQ management to improve performance, solve operational challenges, and drive sustainable growth across the partnership.
What you’ll be doing
In this role, you will manage a portfolio of 3–4 enterprise supermarket partners, acting as the main business owner for each account. You will work closely with store teams, operational stakeholders, and senior HQ management to improve performance, solve operational challenges, and drive sustainable growth across the partnership.
Day-to-day in this role you’ll:
Own the end-to-end management and development of strategic enterprise supermarket accounts on Wolt.
Analyze business and operational performance to identify growth opportunities, bottlenecks, and operational inefficiencies.
Lead proactive operational improvement initiatives with field stakeholders such as pickers, store managers, and operations teams, focusing on topics like picking times, rejection reasons, availability, and fulfillment quality.
Conduct trainings and onboard partners on Wolt’s operational tools, workflows, and advanced platform capabilities.
Build and maintain strong relationships with senior stakeholders at partner headquarters, including leading quarterly business reviews and strategic discussions.
Drive commercial and marketing initiatives together with partners, including campaigns, assortment optimization, storefront visibility, and growth opportunities.
Handle complex escalations and coordinate cross-functional problem solving, including cases involving technical or operational issues.
Conduct regular visits to supermarket branches across Israel to support operational excellence and partner success.
Monitor KPIs and performance metrics using BI and analytics tools, translating data into actionable business insights.
Our humble expectations
We are looking for a highly organized, proactive professional with strong analytical capabilities and experience in managing senior stakeholders for our most strategic supermarket partners.
4+ years of experience in Enterprise/B2B Account Management, Retail Operations, Customer Success, Consulting, or similar partner-facing operational roles.
Proven experience managing complex enterprise accounts and working with senior stakeholders.
Strong analytical capabilities and hands-on experience working with BI tools such as Looker, Tableau, Power BI, or similar.
Advanced Excel skills — ability to analyze data, identify trends, and drive decisions independently.
Experience leading operational improvement initiatives and managing multiple stakeholders simultaneously.
Strong communication and presentation skills, with the ability to influence both field teams and senior management.
Highly organized, proactive, and comfortable working in a fast-paced environment.
Bachelor’s degree in Business Administration, Economics, Industrial Engineering, or a related field — mandatory.
Fluent in Hebrew and English.
What we offer
A unique opportunity to join one of Europe’s fastest-growing tech companies and shape the future of retail.
Exposure to strategic enterprise partnerships and large-scale retail operations.
A highly impactful role with ownership, autonomy, and visibility across the organization.
Hands-on learning, supportive teammates, and strong growth opportunities.
Great benefits and a collaborative work environment.
Next steps
If this sounds like your next career step, we’d love to hear from you! We review applications on a rolling basis. The process typically includes:
Talent Acquisition interview
Hiring Manager interview
Practical assignment and presentation
Reference checks
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Poland; North Macedonia; Kazakhstan; Montenegro; European Union; Ukraine; Serbia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a highly systematic Senior Creative Producer to own the ad creative engine for one of our core D2C subscription products in the consumer AI category. You will be fully responsible for the full concept-to-performance loop, generating the angles, driving production volume, running structured tests, performing competitor research, and turning creative-level data into the next round of winning concepts.
This is a high-impact role. Your ad creatives will be the primary performance lever: your work moves CTR, CVR, CPA, and ROAS directly, and you are accountable for those numbers alongside the User Acquisition team. The bar is high and so is the upside; performance here is directly and significantly rewarded.
KEY RESPONSIBILITIES
- Creative Strategy & Concepting
- Own the creative angle strategy: Define which hooks, pains, and value propositions get tested next.
- Develop creative concepts: demo-led ads, UGC-style video, statics, and AI-generated formats.
- Translate product features and capabilities into concrete, scroll-stopping propositions for target audiences.
- Build and maintain a documented library of proven angles, hooks, and creative patterns.
PRODUCTION & TESTING VELOCITY
- Own the creative pipeline across ad networks (Google, YouTube, Meta, Snapchat, TikTok, Applovin, etc) shipping new concepts every week.
- Structure systematic A/B testing frameworks, isolate variables, and analyze the results to bring solid conclusions.
- Produce clear creative briefs for designers to execute high-performing concepts aligned with the brand.
PERFORMANCE ANALYSIS & ITERATION
- Own creative-level metrics: hook rate, hold rate, CTR, CVR, CPA, and ROAS.
- Generate testable hypotheses from performance data and retire underperforming angles quickly.
- Identify winning patterns, codify why they work, and scale them into new concept batches.
- Deliver structured creative performance reviews with clear recommendations for the next cycle.
MARKET RESEARCH & COLLABORATION
- Run systematic competitor creative research across ad libraries and creative intelligence tools.
- Track emerging formats, platform policy shifts, and creative trends in the consumer AI category.
- Communicate daily with User Acquisition Managers, taking briefs on which angles need more volume.
QUALIFICATIONS
MUST-HAVE EXPERIENCE
- 4+ years producing performance ad creative for D2C or subscription consumer products
- Proven track record of high-volume output, shipping and live-testing multiple new concepts weekly.
- Deep working knowledge of the major ad network ecosystems (Google, Meta, TikTok, Snapchat, etc).
- Demonstrated fluency with an AI production stack across image, video, voice, and scripting tools.
- Ability to read creative-level performance data independently and act on it without an analyst in the loop.
- Experience building structured creative testing frameworks, not ad-hoc one-off tests.
- Strong portfolio of ads with verifiable performance results. (Applications must include a CV and a portfolio of ad creative you personally produced).
LEADERSHIP ATTRIBUTES
- Systematic operator. You build repeatable creative processes, not one-time wins.
- Fully accountable for performance outcomes, not just delivery of assets.
- Fast and decisive under volume. Comfortable killing your own concepts when data says so.
- Treats User Acquisition as a working partner, not a downstream recipient of files.
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Take-Home Assignment
- First Interview (40 minutes)
- Final Interview (40 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Dublin, Ireland
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact.
You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and customer success planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re a builder who loves helping customers solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role.
This role will be based in Dublin. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Drive workflow adoption and value realization for a book of named accounts, ensuring customers expand their use of Notion and as a result, Notion sees high NRR
- Partner closely with the Solutions Consultant on account strategy for expansion and renewal, including owning the renewal opportunity for flat and at-risk customers
- Shape customer outcomes, strengthen executive and team-level partnerships, and contribute directly to predictable revenue through retention, renewal, and expansion impact
- Design and deploy workflows that solve specific business problems as a build-beside partner to the customer, translating goals into durable systems in Notion
- Partner with Solutions Consultants on account strategy, customer planning, and identifying and qualifying expansion opportunities within existing accounts
- Co-define, build, and manage against customer success plans that help every customer achieve their desired objectives and realize measurable value
- Learn Notion’s product and the broader AI ecosystem inside and out so you can be the best build-beside partner for customers navigating new ways of working
- Innovate and iterate on Outcomes Architect programs that retain and grow customers while mitigating churn or contraction risk
SKILLS YOU'LL NEED TO BRING:
- Experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment
- Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans
- Technical fluency and genuine comfort building live in software—you can co-design, configure, and troubleshoot with customers in the room
- Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy
- Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems
- You’re obsessed with AI, constantly building with the newest tools and learning new ways of working
- Fluency in English and Italian
NICE TO HAVES:
- Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software
- Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path
- Familiarity with usage-based or consumption-based models and the ability to connect adoption patterns to commercial outcomes
- Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams
- Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €89,000 - €100,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Mexico
Workplace: remote
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
Summary:
In this exciting position, the Multimedia Content Reviewer will be writing and reviewing linguistic content in a language which they have a native level proficiency to ensure the highest quality of accuracy for customers using the world's foremost multimedia platforms. With time the Multimedia Content Reviewer will become the cultural ambassador for their language market and will be expected to produce fully localized content and flag potential cultural issues with content types, wording and articulate suggestions to make allcontent appropriate and relevant for the target markets.
The ideal candidate possesses a strong background in Media Marketing with an emphasis on Marketing, marketing localization, advertising and localization, combined with proven creative writing skills and exceptional attention to detail.
We are specifically seeking candidates with deep market expertise for the target locale (es-MX), who understand local consumer behavior, marketing trends, cultural nuances, media landscapes, and the music industry ecosystem. Candidates should also demonstrate strong awareness of contemporary music and movie trends, genres, audience preferences, and pop culture relevant to their market.
Source: en-US.
Target language: es-MX.
In addition, candidates should be passionate about media, music entertainment, technology and digital marketing ecosystems.
Main Duties
he following is a non-exhaustive list of responsibilities and areas of ownership of the
Multimedia Content Reviewer
:
Localize, transcreate and adapt marketing and media-related content to ensure maximum relevance, engagement and effectiveness for the target market audience while maintaining brand voice and messaging objectives.
In addition to related marketing copy, you may also be asked to write, review and optimize marketing-oriented copy across multimedia products, digital campaigns, promotional materials, apps, audience-facing communications with strong consideration for local market expectations and cultural relevance.
Perform regular linguistic review of their own work as well as the work performed by other members of the localization team for all content types.
Copy-edit and fact check content to ensure accuracy of content.
Perform LQA (Localization QA) testing of any content published on live platforms (music and app descriptions, marketing material and marketing campaigns).
Conducts market-specific research on local content treatment, content, product and terminology trends and best localization practices for the target audience in their market.
Report on data and/or assets across a broad scope of media and content types.
Act as a subject matter expert (SME) for the assigned market, providing guidance on marketing language, local consumer preferences, media trends and culturally relevant messaging.
Collaborate with global language team via virtual meetings, emails on content review tasks to ensure calibrating terminology and style, understanding trends and market specific insights, translations based on the market team's needs.
Requirements
BS/BA and 2+ years of work experience in Media Marketing, Music Marketing, Digital Marketing, Advertising, Marketing Localization, Creative Copywriting or related fields, with proof of writing samples or marketing content contributions.
Experience in translation and localization of multimedia content.
Ability to quickly detect issues and inconsistencies from a massive sea of content and make sound judgement calls based on information at hand.
Possesses deep familiarity with local media channels, marketing trends, digital platforms, entertainment industries and consumer culture within their market.
Has ability to own language market and make confident linguistic decisions.
Must be highly detail-oriented with ability to multitask, prioritize and meet deadlines.
Fluency in written and verbal English.
Strong computer literacy, knowledge of iOS/macOS systems a plus.
Well capable of typing in their native level language using a local (English) keyboard.
Ability to work independently and remotely.
Collaborative; enjoys teamwork in a multicultural environment.
Location: Indonesia; Europe
Workplace: Remote
About Eneba
At Eneba, we're building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We're proud of what we've accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
ABOUT THE TEAM
We are the Marketing Team, driving sustainable growth to make Eneba the leading marketplace for gamers worldwide. We combine data-driven decision-making with creativity to build a brand that's entertaining, trustworthy, and loved by millions of gamers. Fast-moving by nature, we continuously experiment, learn, and optimize to create meaningful experiences for our users and unite gaming communities around the globe.
As a Content Editor, you'll join our growing Content team responsible for The Hub - Eneba's editorial platform covering gaming, technology, cashback deals, price comparisons, coupons, and other commercially driven content. You'll own content from ideation through optimization, using SEO, AI-powered tools, and performance insights to create articles that drive both traffic and business impact.
This is a team for people who enjoy taking ownership, moving quickly, experimenting with new ideas, and continuously improving the performance of their content.
Responsibilities
- Write and edit long-form SEO content for Eneba's Hub across gaming, tech and other consumer-focused topics.
- Produce content at a high weekly volume while maintaining strong editorial and quality standards.
- Refresh and optimize existing articles based on SEO and performance data to improve traffic, rankings and commercial results.
- Own content pieces end-to-end, including research, fact-checking, editing and coordinating supporting visuals when needed.
- Track how your content performs and use those insights to continuously improve it.
- Use AI tools as part of your everyday workflow to improve research, quality and production efficiency.
- Work closely with SEO, design and other Content team members, while experimenting with ways to make content perform better.
Requirements
- Hands-on experience writing or editing SEO-focused, long-form content.
- Exceptional written English with excellent grammar and strong attention to detail.
- Ability to produce content at a high volume while maintaining consistent quality.
- Strong research and fact-checking skills, with a focus on accuracy.
- Comfortable using content performance data to improve your work.
- Comfortable using AI tools as part of your content workflow and open to learning new AI-supported ways of working.
#LI-DNP
What it's like to work at Eneba
- Opportunity to join our Employee Stock Options program.
- Opportunity to help scale a unique product.
- Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
- Paid volunteering opportunities.
- Work location of your choice: office, remote, opportunity to work and travel.
- Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
Please attach CV's in English.
To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice
Location: United States
Workplace: Remote
ABOUT US
Circle is building the world’s leading AI-powered, all-in-one platform for digital businesses. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand.
We’re proud to be a fully remote company of around 270 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot.
Every year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we’ve hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come!
Check out our Careers https://careers.circle.so/ page for more about working at Circle.
ABOUT THE ROLE
We’re hiring a Social Media Lead to help build Circle’s social and media function from the ground up. Circle has one of the most interesting brands in the creator economy, but our social accounts don’t yet reflect the strength of the brand or reach the audience they should. This role is a chance to help change that — turning strong ideas, customer stories, partner moments, and long-form content into social content people actually want to watch and share. You’ll help build the engine: creating the content, supporting the strategy, and helping establish the rhythm and systems that make strong output repeatable. Reporting to our VP of Partnerships and Creator Growth, you’ll work closely with our founders and leadership team, as well as teammates across Community, Events, Product Marketing, Partnerships, and our Design Studio, to help Circle show up on social with more clarity, consistency, and ambition.
This is a remote role, which requires travel up to 25% of the time.
WHAT YOU'LL BE DOING
- Execute Circle’s social content strategy across channels, helping translate direction into strong, platform-native output.
- Produce and publish social-first content with a strong emphasis on short-form video.
- Edit video independently, including cutting clips, shaping hooks, writing captions, and packaging content for distribution.
- Build and maintain the content operating rhythm, including calendar management, capture workflows, and coordination across teams.
- Partner with leadership and other stakeholders to identify content opportunities tied to partnerships, events, community, and customer stories.
- Collaborate on longer-form content development so shoots are designed with short-form distribution in mind from the start.
- Attend Circle’s events and key moments to capture content and support Circle’s presence on social (this role will require travel up to 25% of the time).
- Track leading indicators like non-follower reach, watch-through, saves, shares, and cadence consistency, and use them to improve execution over time.
- Bring practical recommendations on formats, workflows, and content opportunities based on what’s working.
WHAT YOU'LL NEED TO BE SUCCESSFUL
- Experience creating content for a tech, SaaS, creator economy, or community-led brand, with a clear understanding of how those audiences engage with social content.
- Video editing and production skills, including the ability to work independently in Adobe Premiere or a comparable professional editing tool to create polished short-form content quickly.
- Deep fluency across platforms like Instagram, TikTok, YouTube, and LinkedIn, with a solid grasp of what each platform is rewarding and how non-follower reach compounds over time.
- A clear point of view on what earns attention on social, with the ability to identify what’s working, what isn’t, and why.
- Awareness of the social and creator economy landscape, including fluency in how brands in our space are showing up today and what separates the ones that break through.
- Comfort being on camera when needed and capturing content independently in a fully remote environment.
- Operational instincts and the ability to build repeatable systems for planning, capture, and cross-functional coordination.
- Good judgment in cross-functional environments, with a clear understanding of how to support a long-term social strategy centered on non-follower reach and the ability to recognize when requests may conflict with those goals.
- Exceptional written and verbal communication skills in English (CEFR C2 or equivalent), as most collaboration at Circle happens asynchronously.
COMPENSATION & BENEFITS
Circle offers U.S.-benchmarked compensation globally, equity in the company, 35 days of paid time off each year, and more.
We’re a remote-only team that comes together twice a year for company retreats in incredible destinations around the world. Alongside incredible flexibility and autonomy, we offer a benefits package that supports health, wellbeing, and professional growth. Learn more in our Candidate Hub. https://circleco.notion.site/circle-candidate-hub
LEARN MORE
- Candidate Safety & Interview Process Notice https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b780e5b681c4d56b962790
- Diversity, Equity & Inclusion https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b7807a8e3ff5c25a1d93ba
- How We Use Candidate Data https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b780e49e98f390eec6bb51
- Equal Employment Opportunity https://app.notion.com/p/circleco/Circle-Candidate-Hub-374b655313b7803d9580fb7da4f51acf?source=copy_link#374b655313b7807a967dea67e68f31f0
- Visit our Candidate Hub https://circleco.notion.site/circle-candidate-hub to learn more about working at Circle, our benefits, and our hiring process.
GDG Almaty расширяет комьюнити и ищет людей, которые хотят помогать с дизайном и SMM.
В течение года организуются разные мероприятия, самое масштабное из которых — DevFest, проходящий поздней осенью и собирающий спикеров из разных стран.
Если вам близки дизайн, контент или вы хотите быть частью tech-сообщества и помогать делать мероприятия крутыми — приглашают в команду.
Не обязательно иметь 100% подходящие навыки, важнее желание и вовлечённость.
Location: South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
A fast-growing performance marketing agency based in the UK, our client specializes in high-impact patient acquisition for the cosmetic dentistry sector. By combining premium creative production with cutting-edge AI-driven sales systems, the team bridges the gap between lead generation and clinical consultations. They provide a comprehensive solution that includes specialized Meta advertising and automated appointment setting, ensuring high-value cases like Invisalign and dental implants reach the practitioners they serve.
The team operates at the intersection of marketing and technology, priding themselves on being early adopters of AI to drive measurable growth. With a strategic, results-focused culture, they offer an environment where innovation is prioritized to help clients outperform local competition. This is an excellent opportunity to join a scaling, specialist firm that values transparent performance and is dedicated to transforming how healthcare providers manage their digital growth and sales pipelines.
Job Type:
Full-time (Exclusive)
Job Summary
We are a high-growth, UK-focused performance marketing agency specializing exclusively in AI-driven patient acquisition for the cosmetic and implant dentistry sector. Unlike generalist agencies, we own the entire funnel—from high-intent Meta ads to a dedicated appointment-setting team that converts leads into deposit-paid consultations. We are looking for a technical, results-driven Senior Specialist to take full ownership of our paid social engine. This is a role for a "Self-Directed Owner" who thrives on solving complex tracking issues in restricted healthcare categories and delivering stable, high-quality lead volume that keeps our sales team busy and our UK dental clients scaling.
Key Responsibilities
Own the end-to-end performance of Meta (Facebook/Instagram) campaigns, including structure, optimization, and scaling across all dental client accounts.
Manage and fix complex conversion tracking setups, including Pixel, CAPI, GTM, server-side tracking, and custom/offline events.
Navigate and implement workarounds for healthcare-restricted categories where standard Meta optimization is limited.
Monitor account health daily, acting immediately on fluctuations in spend, CPL, or lead quality.
Lead client communication for UK-based practice owners via WhatsApp, Google Meet, and detailed Loom performance walkthroughs.
Coordinate lead flow with the internal appointment-setting team to ensure a consistent pipeline for qualification.
Maintain rigorous documentation of tracking configurations and account decisions to ensure a scalable, maintainable system.
Flag performance issues early and escalate to the founder only when accompanied by a clear, recommended fix
Requirements
3+ years of hands-on experience in Meta media buying (Facebook/Instagram) with a proven track record of hitting CPL/CPA targets in an agency setting.
Technical expertise in conversion tracking: Deep experience with Stape, GTM, server-side CAPI, and diagnosing broken tracking setups (not just installing basic tags).
Proven experience in restricted or regulated categories (e.g., Healthcare, Finance, Insurance) where standard platform tracking is limited.
Exceptional spoken and written English, with the confidence to lead performance calls and explain complex data to UK business owners.
High-ticket lead generation experience (moving beyond basic e-commerce prospecting).
South Africa-based with a reliable remote setup, including backup power and high-speed internet to manage UK business hours (GMT).
A proactive, ownership-focused mindset—we are looking for a specialist who manages the founder, not the other way around.
Nice-to-Haves
Experience with GoHighLevel or similar CRM and automation platforms.
Strong instincts for creative and audience testing methodologies.
Proficiency in Looker Studio for advanced performance reporting.
Experience scaling agencies from small client bases to high-volume retainers.
Benefits
💰 Competitive salary
🌎 Fully remote work environment
🚀 Career growth into a Head of Paid Acquisition role as the agency scales
📈 Long-term stability in a highly profitable, specialized niche
🤝 High level of autonomy and a seat at the core of the business delivery team
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values https://alan.com/about/company-culture that guide our approach to work, such as:
🎯 What drives us — We're obsessed with helping our members live healthier
Mission is the Boss: long-term thinking, seeking our mission success above all else.
Member & customer-led: obsessively focused on solving members & customers problems and creating the most delightful experiences.
🏆 How we build excellence — We hire the best people and give them platform to succeed
Champions of excellence: extremely high standards and talent density.
Distributed ownership: accountable enlightened despots, everyone owns their decisions and results.
Radically transparent: all information is accessible and written-first, so everyone can make the best decisions asynchronously
🤝 How we grow together — We help each other improve through honest feedback and bold thinking
Optimistic alchemy: optimists who collaborate with genuine care and support teammates.
Empathetic challengers: direct, caring feedback combined with praises to help each other grow professionally
Bold & creative contrarians: think differently to achieve greatness, try new approaches
⚡ How we move fast — We fight complexity and focus on what matters most
Disciplined in execution: taking decisive actions with focus that compounds success over time
Fight for simplicity: only high impact processes, smart frugality
💡 THE MISSIONS
Alan has grown to nearly 900 Alaners, with close to 300 hires completed in H1 2026 alone.
The Workplace team is the engine behind the experience Alaners have every day — from their first day to the daily rhythm of office life. As the company scales, we need to scale with it and enhancing Alaners' experience wherever they work from, whether through the operational backbone of the office (vendors, procurement, RSE).
The role will be affected to a single contract: Workplace Experience.
While this profile comes with a clear focus area from the start, scopes are designed to evolve within the team, giving real room to grow over time.
The positions is based in Paris and require an onsite presence at least 4 days per week.
Detailed missions
- Lead and support projects for the long-term improvement of our work environment as we grow
- Contribute to Alan's growth through building and running scalable processes and documentation, leveraging data, AI and automation
- Manage external providers and stakeholders: contractualization, invoicing, performance monitoring, tenders
- Create and maintain secure, safe and comfortable work environments for all Alaners, in line with our Healthy Business positioning
- Interact daily with cross-functional teams:
- People — culture, onboarding and offboarding, perks, analytics, labor law
- IT — facilities, network, room equipment, process automation, analytics
- Security — office and work environment safety policies, crisis reaction
- Finance — budget monitoring, taxes, invoicing, cost optimization
- Legal — compliance, agreements
- Contribute to the "on-call" rotation (daily run Office Management tasks)
👀 MORE SPECIFICITIES ON THE PROFILE WE'RE LOOKING FOR (LEVEL RANGE TARGETED ON OUR LEVEL GRID: B0-B1)
Specific missions
- Run day-to-day office operations at Valmy — our Paris HQ: office tours, maintenance follow-up, supply and equipment management
- Manage and challenge the full vendor portfolio: onboarding, performance monitoring, contract tracking, invoicing, RFPs
- Own office procurement: purchases, budget tracking, cost optimization, reporting
- Lead Alan's RSE (Corporate Social Responsibility) approach: audit current practices, benchmark comparable organizations, build a prioritized action plan and drive concrete initiatives
Key outcomes by 1 year
- Office operations at Valmy are running smoothly and reliably — daily rounds, maintenance follow-up and supply management are handled with no recurring gaps
- Vendor portfolio is documented and tracked: contracts, invoices and performance are monitored consistently
- Led at least two vendor reviews or benchmarking processes, produced clear findings and took corresponding decisions autonomously
- Led an RSE audit: assessed what exists at Alan, benchmarked comparable organizations, proposed a realistic and prioritized action plan, and launched at least 2 concrete actions
- Automated at least 3 manual or recurring tasks
You may be a great fit if you are:
- An Office Manager with 2–4 years of experience, with a procurement or vendor management dimension, from a scale-up or fast-growing company
- A Facilities coordinator who has managed multiple vendors simultaneously and owned budget lines
- An operational profile with concrete RSE delivery experience
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Transport. Country-specific commuter benefits.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Fair rewards. Generous equity packages complement your base salary.
- Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: New York, US; San Francisco, US
About the team
The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals and Support teams. CSMs work with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.
About the role
Miro is looking to hire a strategic Global Customer Success Leader to be responsible for building, coaching, and leading an amazing team of Customer Success managers and CSMs. Furthermore, you will partner closely with our regional Sales leaders and Professional Services leaders and other cross-functional partners to drive regional strategy, build senior executive relationships at our enterprise customers, ensure we drive value, and continuously improve adoption and retention.
What you’ll do
Build, coach and lead the Americas and Japan/Apac Customer Success teams
Partner with sales leadership and other functions to improve customer lifetime value (CLV) through higher product adoption, customer value, health scores, customer satisfaction, retention and expansion
Drive the team to hit Key Performance Indicators
Mentor the team to maintain account hygiene, health, and indicators
Participate in revenue and health forecasting
Partner with stakeholders to define and deliver on a best-in-class customer experience
Personally work with our largest customers (10K+ employee size) to establish executive relationships
Participate and contribute in formulating key strategic decisions as a part of the CS leadership team
As a senior leader you will continually demonstrate Miro’s behaviors and values to drive an inclusive and engaged culture
What you’ll need
10+ years experience in Strategic or Enterprise (High Touch) Customer Success and/or Account Management leadership with a consistent track record of meeting targets
7+years leading Customer Success and/or Account Management teams at high-growth B2B SaaS company
Have successfully lead Director level leaders in the past
Strong foundation in the Customer Success norms, processes, and KPIs
Excellent communication skills, ability to build relationships and work cross-functionally
Background of hiring, training, and enabling CSMs with strong performance management skills
Experience in working with Digital Customer Success and/or Marketing to drive CS at scale.
Experience driving professional services to deepen customer relationships and accelerate their time to value.
Excellent ability to identify and resolve problems in CS processes
Solid understanding of AI, Enterprise SaaS applications and collaboration technology
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our
Global Miro benefits board
.
About Miro
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
Check out more about life at Miro:
Youtube:
https://www.youtube.com/@lifeatmiro
Blog:
https://miro.com/careers/life-at-miro/all/
Instagram:
https://www.instagram.com/mirohq/
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences.
Miro’s mission —
Empower teams to create the next big thing
— is how we think about our product, people, and culture.
We believe that creating big things requires diverse and inclusive teams.
Diversity
invites all talent with different demography, identities and styles
to step in
, and
inclusion
invites them to step
closer together.
Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
Miro handles and uses personal data of job applicants in line with its
Recruitment Privacy Policy
found
here
.
Location: Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Singapore. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity. You will also be directly influencing renewal and expansion decisions through your post-sales engagements with executive-level decision makers in the account.
This is a senior individual-contributor role for someone who has already led high-stakes pre or post sales customer engagements in large complex accounts across multiple industry domains to drive quantifiable business outcomes..The individual is comfortable operating with ambiguity, and can credibly advise VP- and C-level stakeholders on business transformation, application modernization, platform strategy, architecture, and organizational DevSecOps transformation. You'll also be shaping playbooks and best practices, and acting as an escalation point for the team's most technically or politically complex situations.
Reporting into the APJ Customer Success organization, you'll own a portfolio of GitLab's most strategic enterprise and Government accounts, act as the executive-level technical liaison for these accounts, and drive cross-functional resolution of their highest-priority issues — coordinating and, where needed, directing the efforts of Product Management, Engineering, Sales, Professional Services, and Support. You'll bring deep technical expertise in CI/CD, cloud platforms, multi-cloud, hybrid architecture and enterprise DevSecOps practices.You will use that expertise to shape customers' long-term platform strategy, apply best practices, configure GitLab for their environments and stay current with platform capabilities. In your first year, success will look like establishing yourself as the trusted senior advisor across a portfolio of flagship accounts, building strong relationships with key stakeholders, materially improving and increasing platform maturity, leading retention and renewal conversations, increasing customer satisfaction across your portfolio and contributing to the broader CSA team's technical standards and ways of working.
Some examples of our projects:
Turning pre-sales command plans into measurable customer success plans that align technical adoption with business outcomes
Leading and driving the technical strategy behind a large-scale DevSecOps platform consolidation for a regulated Enterprise account or Government, including guiding enterprise customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, TCO, applying compliance and architecture as well as business case presentations to customer executives
Owning end-to-end resolution of a critical, multi-team escalation for a flagship account — driving root cause analysis, coordinating Engineering/Product/Support, and personally briefing customer executives on remediation
What you’ll do
Owns a book of Enterprise and Government customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic, business and technical engagement.
Serves as the senior post-sales strategic, business and technical advisor for a portfolio of GitLab's most complex, highest-value enterprise and Government accounts, shaping multi-year platform and DevSecOps strategy in partnership with customer executives, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services.
Translates ambiguous, high-stakes business outcomes into rigorous Customer Success Plans that are regularly reviewed with customer stakeholders. The Customer Success Plans contain clearly defined business outcome related goals, quantifiable benefits, realistic adoption milestones and remediation actions.
Prepares executive-ready reporting conducted on a regular basis with clear accountability for outcomes that demonstrate impact on adoption, retention, and expansion of GitLab products and services.
Provides deep technical guidance on enterprise-scale CI/CD architecture, DevSecOps maturity models, platform consolidation strategy, including advising on complex trade-offs (e.g., multi-cloud vs. hybrid, self-managed vs. GitLab Dedicated, etc).
Owns the full lifecycle of your account portfolio's adoption, retention, and expansion outcomes, with direct accountability for the commercial and technical health of flagship relationships.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the root cause analysis and personally managing executive communication and risk.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the driving root cause analysis and personally managing executive communication and risk.
Designs and delivers technical enablement programs at scale, identifying systemic maturity gaps across a portfolio and building the roadmap (not just individual sessions) that closes them.
Advises key customers stakeholders on cloud and platform architecture decisions with enterprise-wide impact, which includes multi-region deployment strategy, secrets management architecture and network/security topology for regulated environments.
Guides customers on GitLab platform best practices including Git workflows, branching strategies, CI/CD pipeline design, DevSecOps adoption patterns, and security scanning configuration.
Provides hands-on technical enablement and onboarding, including education on GitLab features, releases, and use cases, and identification of training and maturity opportunities aligned to customer goals.
Engages customers on cloud platform architecture decisions relevant to their GitLab deployment — including self-managed vs. GitLab Dedicated, Runner configuration and auto-scaling, secrets management, and network topology considerations.
Advises customers on DevSecOps consolidation value — articulating the TCO, compliance, and developer experience case for platform consolidation over fragmented toolchains.
Collaborates with Professional Services, Sales, and internal teams to identify expansion opportunities, recommend enablement interventions, and ensure a seamless customer journey from onboarding through renewal.
What you’ll bring
Must be a Singapore Citizen and based in Singapore
Mandatory English language proficiency
Hands-on experience building or owning CI/CD pipelines end to end, including pipeline as code, multi-stage design, artifact management, and troubleshooting in real-world environments.
A career built across different direct customer facing engagement roles such as Technical Account Management, Technical Solution Sales, Pre-sales, Business Development, Consulting, Professional services across customers in different industry vertical domains like Government, Banking, Financial and Insurance Services, Manufacturing, Telecommunications, engagement with multiple technology and platform transition experience such as from on-premise deployments to Cloud, application modernization experience from monolith to microservices, from Waterfall to DevOps to DevSecOps and others to provide the depth and breadth of experience to advise customers on transformations and deployments that you've already seen play out elsewhere across your multiple customer engagements, more than once.
A long-standing demonstrated track record as the person other senior people call when an account is in genuine crisis or gained across a sustained career of Enterprise or Government account ownership
Credible judgment earned by personally owning the outcomes of dozens of complex enterprise customer account engagements over the course of a career, including situations with real commercial, technical, and reputational stakes
A consistent track record of being trusted by customer executives and internal leadership to operate with minimal oversight in ambiguous and high-pressure situations
Deep,hands-on expertise in DevSecOps practices, including shift-left security and integrating SAST, DAST, SCA, and container scanning into development workflows as well as architecting and troubleshooting CI/CD pipelines at enterprise scale
Expert-level understanding of Git, merge request workflows and delivery lifecycles, having personally guided organizations through branching strategies such as trunk-based development and GitFlow, and modern software delivery lifecycles.
Demonstrated experience with infrastructure as code, GitOps, Cloud and on-premises environments with relevant experience that support GitLab deployments, including networking, identity and access management (IAM), secrets management, and deployment considerations for regulated or high-security environments
Demonstrated experience partnering with customers to turn business requirements into actionable success plans, with measurable goals and verifiable business outcomes that are suitable for executive-level quarterly reporting.
Demonstrated ability to drive product adoption, dive deep into the accounts assigned and scale out the level of influence in the account.
Demonstrated ability to build and defend executive-level business cases (TCO, compliance, risk) that influence budget and platform strategy decisions
Demonstrated ability to operate with autonomy in ambiguous, high-stakes situations with strong communication, stakeholder management, and organizational experience to manage a portfolio of enterprise and Government customers, balance multiple priorities, guide escalations, and coordinate effectively across customer teams and internal cross functional teams to resolve issues appropriately and in a timely manner.
About the team
The Customer Success Architect team is part of GitLab's Customer Experience organization. It supports strategic enterprise and Government accounts across the APJ region through hands-on technical guidance, consultative partnership, and practical problem solving.
We act as a reliable technical advisor and an important link between customers and the broader GitLab ecosystem. We bring platform, cloud, and DevSecOps depth to customer engagements and work closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide customers through technical choices, navigate escalations, and help them realize measurable value from GitLab.
Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region. It's a team well suited for people who enjoy solving complex customer challenges, building long-term partnerships, and helping enterprise organizations grow their maturity with GitLab in practical, measurable ways.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Aberdeen Proving Ground, Maryland
УдалённоLithuania; Bosnia & Herzogovina; Estonia; North Macedonia; Slovakia; Andorra; Cheyenne; Slovenia; Serbia; Malta; Montenegro; Alabama; Ohio; Latvia; Vermont; Albania; Czech Republic; Mississippi; Wisconsin; Greece; Cyprus; Netherlands; Kosovo; Yerevan; California; Arizona; Bulgaria; Oregon; Moldova; Romania; Georgia; United Kingdom; Bosnia and Herzegovina; Turkey; Portugal; Poland; Czechia; Croatia; South Africa; Our tribe works primarily in the Eastern European Time Zone (EET — UTC+2/UTC+3); We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported
leadSan Francisco, CA | New York City, NY | Seattle, WA
headSan Francisco, CA | New York City, NY
Москва, гибрид, RU; Россия; имеете опыт не только в агентской модели
Ramat Gan, Israel
УдалённоseniorPoland; North Macedonia; Kazakhstan; Montenegro; European Union; Ukraine; Serbia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
Dublin, Ireland
УдалённоMexico
УдалённоIndonesia; Europe
УдалённоleadUnited States; We collaborate across time zones, are highly async, and like to document a lot
УдалённоseniorSouth Africa
ГибридParis, France; The positions is based in Paris and require an onsite presence at least 4 days per week
New York, US; San Francisco, US; Miro handles and uses personal data of job applicants in line with its
УдалённоseniorRemote, Singapore; Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region