Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
WHAT YOU WILL DO
- Employee experience — own the pre-boarding and onboarding operations end to end, and continuously improve the process so every new Alaner's first weeks feel smooth and well-supported.
- People operations — get hands-on with the fundamentals of HR and be the first point of contact for Alaners navigating day-to-day requests.
- Individual situations — shadow, then gradually own simple individual situations, learning how to guide leads and coaches through sensitive conversations with care and structure.
- Learning and development — coordinate and improve our training programmes for leads and coaches, help measure their real-world impact, and iterate based on what the data tells you.
- Automation and AI — spot what is still manual and should not be, then build the automations to fix it. We use Claude and Dust — you will too.
- Data and reporting — track key People metrics, turn them into clear insights, and make sure the team always knows what is working and what is not.
- Documentation — write and maintain clear, user-friendly documentation so Alaners can self-serve and leads can act with confidence without always needing to ask.
PERKS AND BENEFITS
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family, for permanent contracts only.
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
MISSION
Alan is scaling internationally (900+ employees, 100+ healthcare professionals, 5+ countries) and needs IT Operations Specialists to own device security, SaaS platforms, identity & access, and the daily IT experience of every Alaner, while contributing to build projects that remove operational toil.
IT at Alan is more than just a helpdesk. Operations and support ('Run') take roughly 60% of your time initially, while the rest goes toward owning project-based initiatives ('Build') tailored to your experience level.
As you ramp up alongside senior engineers, your focus will naturally shift toward more build-focused work with wider impact.
The scope below is what the team owns, not a checklist for one person. We staff people according to their strengths and interests, and it evolves over time.
SCOPE
🛟 SUPPORT & ONCALL
- Own L1/L2 oncall for 900+ Alaners across 5+ countries, with a clear escalation path to engineers
- Triage, communicate to users during incidents, and escalate appropriately
- Document recurring issues and reduce ticket volume through self-service
💻 DEVICE LIFECYCLE & ENDPOINT COMPLIANCE
- Own the full device lifecycle: procurement, zero-touch enrollment (Apple Business Manager, Kandji), repair, retrieval
- Maintain role-based Kandji blueprints and least-privilege configurations
- Contribute to device compliance across all countries (MDM, EDR, FileVault) and to audit evidence
- Own the physical side: laptop locker, hardware inventory, office equipment
- Take over day-to-day device operations as we bring them back in-house from our outsourced provider
🔑 IDENTITY, ACCESS & SAAS PLATFORMS
- Own onboarding and offboarding end-to-end, across both automated and manually-managed tools
- Administer Google Workspace, SSO/SAML, licences and access reviews
- Manage day-to-day vendor relationships and procurement on your scope
⚙️ BUILD
- Own a build project end-to-end, with a more experienced engineer to pair with and learn from
- Examples from the current roadmap: rebuilding the onboarding intake, the meeting room audiovisual equipment and room-booking revamp, the IT playbook for new offices, ISO 27001 / ACPR evidence collection
- Ship automation and self-service tooling that measurably reduces IT toil
MILESTONES
First 2 months
- Join IT oncall rotation (helpdesk) with buddy/shadowing support
- Discover Alan's processes, stack (Kandji, Apple Business Manager), SaaS ecosystem, and identity tools (Google Workspace, SSO, Alan Home)
- Handle most typical IT operations issues autonomously (equipment, SaaS access, account provisioning)
First 6 months
- Handle IT oncall shifts autonomously, solving most problems that do not require engineer input
- Own onboarding/offboarding workflows end-to-end
- Have wide knowledge of Alan's processes, equipment, and tools
- Ship a first project
First year
- Be regarded as an expert on at least one topic beyond the oncall rotation (e.g. MDM, SaaS admin, compliance documentation)
- Contribute on device compliance improvements (MDM, EDR, FileVault) across all countries
- Ship automation or self-service projects that measurably reduce IT toil, with limited guidance
- Lead small to medium IT projects end-to-end
3 years
- Fully autonomous on the User Experience & Platform workstreams
- Lead medium to high-complexity IT projects end-to-end
- Mentor newer team members, reduce bus factor through documentation, automation and knowledge sharing
WHAT WE'RE LOOKING FOR
Must-have - Technical/hard skills:
- 1-3 years in IT operations (or strong internship / student association background in a tech environment): device management (MDM, ideally Kandji), SaaS administration, basic identity & access management (Google Workspace, SSO)
- Operational reflexes: can triage issues, communicate to users during incidents, and escalate appropriately. Has oncall or production support experience
- Automation & AI appetite: scripting basics (Python, Bash) or low-code, and an instinct for what should be automated or delegated to AI rather than repeated
- Documentation mindset: writes clear, structured documentation
- Learning velocity: Picks up new tools and processes quickly.
Must-have - Behavioral / soft skills:
- Written-First Communication: Clear, effective written communicator who instinctively documents workflows, shares knowledge transparently, and thrives in an asynchronous work culture.
- Empathetic Problem-Solving: Balanced user-first service mindset with operational pragmatism—delighting colleagues while diagnosing root causes rather than applying band-aid fixes.
- Autonomous Growth: Self-directed problem solver who takes early project ownership, learns rapidly alongside senior engineers, and actively seeks feedback to level up.
Nice-to-have skills / Bonus points if you have:
- macOS fluency: comfortable troubleshooting macOS, understands the Apple ecosystem (Apple Business Manager, DEP enrollment)
- Experience with Kandji specifically
- Exposure to security compliance frameworks (ISO 27001, SOC 2, HDS), even just awareness
- SaaS vendor management and/or license administration
- Interest in automation and coding (even from college/school projects)
- Experience in a fast-growing, multi-country tech company
Languages: Fluent French & Professional English
🌍 HOW WE WORK
Location: You must be legally eligible to work from France.
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We're hiring a VP of Sales to join our Business Development team based in London. In this role you will take ownership of business development in the Robotics / Warehouse / Logistics and Automotive / Manufacturing verticals. You’ll be at the front line of securing pre-sales, commercial agreements, strategic partnerships, and pre-orders for our robots.
This is a high-impact role for someone hungry to grow quickly, hit ambitious targets, and accelerate their career in robotics and automation.
WHAT YOU'LL DO
- Execute ambitious sales strategies targeting Warehouse / Logistics and Automotive / Manufacturing clients.
- Drive the full sales cycle: lead generation → pitching → negotiation → contract closure.
- Secure pre-sales, commercial agreements, and strategic partnerships for robots still in development.
- Develop and deliver compelling business cases & ROI analyses for potential customers.
- Build relationships with key decision-makers and stakeholders in target industries.
- Partner with product & engineering to align solutions with customer needs.
- Track market trends and competitor activity to refine go-to-market approaches.
WHAT WE'RE LOOKING FOR
- Bachelor’s or Master’s degree in Business, Engineering, or a related field.
- Background in robotics, automation, or advanced manufacturing technologies.
- 3-5 years’ experience in business development in Robotics/Warehouse/Logistics or Automotive/Manufacturing.
- Demonstrated success in reaching or exceeding sales targets, especially with complex or technical products.
- Strong network in the relevant industries and a track record of securing strategic partnerships.
- Exceptional negotiation, communication, and presentation skills.
- Expertise in calculating ROI and developing bulletproof business cases.
- Strong analytical and problem-solving skills with a results-driven mindset.
- P&L management and financial modeling experience.
- Ability to thrive in a fast-paced, high-pressure environment.
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
Free VPN Planet — это сервис виртуальной частной сети, который предоставляет пользователям инструменты для анонимного серфинга в интернете и обхода локальных блокировок.
Мы — полностью распределённая команда, которая создаёт решения для приватности и цифровой свободы, используемые миллионами людей по всему миру.
Ищем инженера с опытом в Zabbix/VictoriaMetrics, Ansible, Kubernetes (bare-metal) и глубоким пониманием сетевого стека и VPN-технологий (StrongSwan, WireGuard, Xray и др.). Это роль для тех, кто хочет напрямую влиять на highload-продукт, работающий на стыке безопасности и массового масштаба.
Location: Limassol, Cyprus
Workplace: on-site
Mayflower is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we've been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment.
The
Tax & Compliance Manager
will be responsible for overseeing the company’s direct and indirect tax obligations across multiple jurisdictions while ensuring ongoing compliance with international tax regulations and reporting requirements.
The role combines strategic oversight with operational execution and requires someone comfortable working in a fast-paced international environment. The successful candidate will manage global VAT/sales tax matters, corporate tax coordination, regulatory tax compliance, and support business initiatives from a tax perspective.
Responsibilities
Direct Tax
Coordinate corporate income tax compliance
Work with external tax advisors and accountants on tax filings and reporting
Support annual audits and tax provisions
Monitor tax exposures and identify tax risks
Assist with transfer pricing coordination and inter-company arrangements
Review tax implications for new business initiatives
Indirect Tax
Manage global VAT/sales tax obligations mainly for B2C operations
Ensure proper tax treatment for customer transactions and invoicing
Monitor international indirect tax developments and regulatory changes
Handle VAT registrations, filings, OSS requirements, and cross-border tax compliance
Coordinate with Finance and Product teams regarding tax setup for new markets and payment flows
Compliance & Regulatory
Maintain global tax compliance calendars and filing deadlines
Ensure documentation and records are maintained for audit readiness
Coordinate with external advisors, auditors, and regulatory stakeholders
Monitor changes in tax legislation and assess business impact
Support compliance-related projects and internal process improvements
Business Support
Advise internal teams on tax-efficient operational practices
Support treasury and payment-related initiatives from a tax perspective
Participate in finance system and ERP improvement projects regarding Tax setups
Assist with tax automation and reporting enhancements
Support expansion into new operational structures
You will thrive here if you have
5+ years of experience in tax, compliance, or international finance roles
Strong knowledge of indirect tax (VAT/sales tax)
Experience with international and cross-border tax matters
Experience in B2C, fintech, payments, e-commerce, SaaS, or digital industries is highly preferred
Ability to manage multiple jurisdictions and external advisors
Strong analytical and problem-solving skills
Excellent communication and stakeholder management abilities
Ability to work independently in a fast-paced environment
Strong organisational and project management skills
Nice-to-Have
ACCA / ACA / CPA / CTA qualification
ADIT (Advanced Diploma in International Taxation) qualification is considered a strong advantage
Experience with multinational group structures
Knowledge of transfer pricing principles
Experience with ERP systems such as Business Central 365
Experience in high-volume transaction environments
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey.
A culture of recognition: a peer reward program to celebrate your contributions.
A fully equipped office in Limassol, with everything you need for deep work and collaboration.
Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities.
Benefits are provided in accordance with the company's policies and eligibility criteria.
Recruitment process
HR Interview
Interview with the Hiring Manager
Test assignment: Case Study
Final interview with C-level team
Job Offer
Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
As a Software Engineer Intern, Agent, you'll work directly on production AI agents for Sierra's customers. You'll gain hands-on experience contributing to the design and development of AI agents, shipping features, and learning from real-world use cases at scale. If you're hungry to shape and learn from the most important technological wave in history, come build at Sierra.
WHAT YOU'LL BRING
- Pursuing a bachelor's or master's degree in computer science or a related field
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER
- Experience building or deploying AI/LLM systems in production
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
INTERN QUALIFICATIONS
- The intern program is open to students graduating December 2027 - June 2028
- Note: The full benefits listed below are available only to full-time employees. Interns are eligible for a monthly stipend for health insurance, daily lunch, and, of course, free alphorn lessons.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Limassol, Cyprus
FP Markets Group of Companies
is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time
Reconciliation Officer
in Cyprus office - a certified Great Place to Work®.
This is an excellent opportunity to build a career in the fast-growing fintech industry within a global, multi-regulated company, while gaining hands-on experience in financial operations, payments, and process improvement in a certified Great Place to Work® environment.
Responsibilities:
Facilitate the timely and precise reconciliation and management of client cash and ledgers
Promote ongoing enhancements in reporting procedures, process improvements, and system automation
Ensure adherence to reporting compliance for various regulatory requirements, while maintaining control and oversight of daily operations
Conduct daily reconciliations of deposits and withdrawals from a variety of Payment Service Providers (PSPs)
Coordinate with merchants and clients to verify that all deposit and payment transactions align accurately with journals and daily merchant statements
Maintain the accuracy of the merchant balance as reported in the merchant portal and statements
Candidate profile:
Good understanding of daily deposit and withdrawal processes across different payment methods
Candidates with a background in finance or accounting are welcomed, especially those who are interested in developing their career in reconciliation
Ideally, 1-2
years of experience
in reconciliation, finance, accounting, or a similar field
Understanding of client cash movement
Proficient in MS Office (especially Excel)
An analytical mind with problem-solving aptitude
Keen eye for detail
Fluent
English
verbal and written (other languages are an advantage)
Our offer:
A certified Great Place to Work® reflecting our commitment to a positive culture, employee well-being, and support
Welcoming, young and multicultural team with approachable leadership
Ability to contribute to dynamic business at a growth phase
High level of autonomy, support of ideas and putting your expertise into the best practices for the company
Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
Competitive remuneration, regular salary reviews and performance-based incentive schemes
Vibrant company life: from team activities to global celebrations
New beautiful office in an easily accessible location with company-provided fruits, breakfasts and lunches
Free access to multiple sports and wellness facilities across the country
Free company-provided parking
Medical insurance and pension fund after probation period
A gift and a day off on your Birthday
Visa and work permit support if required
Journey to FP Markets:
Interview with People Function member (30 - 45 min) to assess match to our culture
Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations
Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!
Location: Sofia, Bulgaria
Director of Process Management
(Full-Time; Hybrid; Operations)
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
We are looking for a Director of Process Management who designs, implements, and governs the overall corporate process structure to define, standardize, and scale business operations. This executive position directly leads the Process Management team - consisting of a Jira Administrator, a Salesforce Administrator, and a Documentation Specialist - to translate high-level process architecture into automated, enforced, and fully documented system.workflows.
Key Responsibilities:
Framework & Process Architecture: Define company-wide BPM principles, standards, and common operational language; create guidelines, policies, and frameworks for process modeling, standardization, and continuous improvement.
Team Leadership & Platform Governance: Direct, mentor, and set priorities for the Jira Administrator, Salesforce Administrator, and Documentation Specialist to ensure tool configurations and documentation align with core process standards.
Process Analysis & Re-Engineering: Map, visualize, and analyze existing cross-departmental workflows to identify inefficiencies, errors, and delays; plan and execute short- and long-term business process re-engineering projects.
Executive Support & Stakeholder Alignment: Work directly with senior management across all business units to gather process data, build buy-in for BPM concepts, and provide hands-on guidance during rollout phases.
Monitoring, Compliance & Metrics: Establish continuous auditing procedures to ensure ongoing organizational compliance with corporate BPM standards; define and track process efficiency metrics to demonstrate cost reduction and quality gains.
Knowledge Base Oversight: Guide the Documentation Specialist in building and maintaining a centralized repository of standardized operating procedures (SOPs), process visualizations, and user guides.
Requirements
Management Experience: 3+ years of leadership experience in business process management, business architecture, or operational excellence, including direct management of technical and operational specialists.
BPM & Methodology Expertise: Deep working knowledge of process modeling methodologies (e.g., BPMN, Lean, Agile) and visualization tools (e.g., Drawio, Miro).
Tool & Platform Proficiency: Functional understanding of Jira (Agile administration, workflow automation) and Salesforce (CRM process execution, data governance) sufficient to oversee platform administrators.
Change Management & Communication: Proven ability to manage organizational change and collaborate effectively with C-level executives and department heads to drive adoption.
Strategic & Analytical Mindset: Demonstrated capability to design long-term operational roadmaps, turn qualitative feedback into quantitative process improvements, and control operational costs.
Education & Credentials: Bachelor’s or Master’s degree in Business Administration, Operations Management, BPM certifications (e.g., CBPP, Lean Six Sigma Black Belt) are preferred.
Benefits
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness:
Access to mental health programs, comprehensive medical insurance, and a sports card*.
Your Happiness:
Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development:
Benefit from free educational events & courses, and English classes with native speakers.
Your Career:
Focus on your professional development in a supportive environment.
Work-Life Balance:
Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Sharjah, United Arab Emirates; Umm Al Quwain, United Arab Emirates; Ajman, United Arab Emirates
Apt Resources
is hiring hardworking and reliable General Helpers for a fresh produce processing company in the UAE. The successful candidates will assist with daily operations, including packing, sorting, loading, unloading, and handling products.
Job Responsibilities:
Assist with loading, unloading, and moving products.
Help with packing, sorting, and handling food products.
Assist drivers, warehouse, and operations staff when required.
Maintain cleanliness and organization of the work area.
Follow company safety and hygiene procedures.
Perform other general duties as assigned.
Requirements
Requirements:
Previous experience as a Helper, Warehouse Helper, or similar role is an advantage.
Physically fit and able to perform manual work.
Willing to work in a warehouse and food-related environment.
Hardworking, reliable, and responsible.
Able to work as part of a team.
Benefits
Salary: AED 1,500 + Free Accommodation + Free Transportation + Free Visa + Air Ticket + Medical Insurance/Card + All other benefits as per UAE Labour Law.
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Sharjah, United Arab Emirates; Umm Al Quwain, United Arab Emirates; Ajman, United Arab Emirates
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Sharjah, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Mumbai, India; New Delhi, India
Apt Resources is looking for a reliable, responsible, and experienced 3-Ton Pickup Driver
to join a fresh produce processing company in Dubai. The successful candidate will be responsible for the safe and timely transportation of fresh produce, supplies, and other company materials, ensuring that all goods are handled properly during loading, transit, and delivery.
Job Responsibilities:
Safely drive the
3-ton pickup vehicle
for the transportation and delivery of fresh produce.
Load and unload products carefully to prevent damage or spoilage.
Ensure timely delivery of goods to customers and designated locations.
Check the vehicle regularly and report any maintenance or safety issues.
Maintain the cleanliness and proper condition of the vehicle.
Follow company policies and traffic regulations.
Requirements
Requirements:
Valid driving license that allows driving a
3-ton pickup vehicle in UAE
.
Previous experience driving a
3-ton pickup or similar vehicle in UAE
.
Good knowledge of roads and routes.
Physically fit and able to assist with loading and unloading.
Reliable, responsible, and safety-conscious.
Fresh produce, food, or FMCG experience is an advantage.
Benefits
Salary: Salary: AED 2,500 + Free Accommodation + Free Transportation + Free Visa + Air Ticket + Medical Insurance/Card + All other benefits as per UAE Labour Law.
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Sharjah, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Mumbai, India; New Delhi, India
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Remote
Automattic
, the company behind
WordPress.com
,
Jetpack
,
WooCommerce
,
Tumblr
and more, is seeking a talented attorney to support our product, privacy, and regulatory work.
We’re looking for a versatile lawyer who gets things done with minimum friction, makes the complex seem simple, and can provide actionable advice to help business teams launch great products for our vibrant community of users. You’ll advise product, engineering, and marketing teams to launch new products that delight our users; untangle the complex web of global regulations that apply to Automattic’s business; and protect free expression and the open web.
Responsibilities:
Advise product, engineering, and trust & safety teams on implementation of a broad assortment of regulations and industry standards, with a focus on content safety, consumer protection, intellectual property, privacy, and data security. Familiarity with laws like DSA, the UK and Australian Online Safety Acts, EU AI Act, and worldwide age-assurance laws is a major plus.
Provide product counseling on a wide array of products relating to web hosting, site creation, content publication, ecommerce, social media, and more, using a business-forward approach that puts our customers at the center of your analysis.
Provide subject matter expertise on data protection and privacy laws, such as GDPR and CCPA, advise on consent frameworks for digital marketing and advertising, and build scalable processes for documenting compliance.
Track and prepare for upcoming regulations, and participate in industry groups around the globe, representing Automattic before regulators and advocating for Automattic’s interests before government agencies and officials.
Work with trust & safety teams to develop and oversee policies championing freedom of expression and user safety while complying with applicable laws.
Design processes and workflows that enable the legal team to effectively scale compliance in a manner that meets the increase in regulatory and privacy requirements.
Requirements:
JD from a US accredited law school with 5+ years of relevant experience (or an exception EU-based attorney)
Familiarity with the industries, concepts, and business models relevant to Automattic’s products (e.g., open source, user-generated content, web hosting, social media, ecommerce, and digital advertising) and the product, privacy, and regulatory requirements that apply to them.
Humble and eager teammate who is also able to function independently and work in an asynchronous environment, with a willingness and ability to stretch into new areas like litigation or IP if needed.
Be comfortable in the grey areas, and have the ability to provide recommendations and offer clear thinking even with imperfect information.
We are hiring at either the Counsel or Senior Counsel level, and we encourage candidates across both levels to apply. Title, compensation, and the scope of independent ownership over the matters described above will reflect the experience and qualifications a candidate brings to the role.
Compensation and Benefits
We are currently prioritizing candidates who reside in the United States or Europe.
Salary range: $180,000 - $300,000 USD.
Please note that salary ranges are global, regardless of location, and we pay in local currency.
We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated.
This isn’t your typical work-from-home job; we are a fully-remote company with an open vacation policy. Read more about our
compensation philosophy.
To see a full list of benefits by country, consult our
Benefits Page
. And check out these links to learn more about
How We Hire
and
What We Expect from Ourselves
.
#LI-DNI
About Automattic
Now in
our 20th year
, we’re the people behind
WordPress.com
,
WooCommerce
,
Beeper
,
Tumblr
,
Simplenote
,
Jetpack
,
Longreads
,
Day One
,
PocketCasts
, and more. We believe in making the web a better place.
We’re a distributed company with more than 1500 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world.
We believe in Open Source
, and the vast majority of our work is available under the
GPL
. Automattic is a
Most Loved Company
, an Equal Opportunity employer, and
Disability Confident Committed
. (
Here’s what that might mean for you
.) If you need accommodations during the application or interview process, please
fill out this form
. We are committed to ensuring an accessible hiring process for all candidates. Learn more about our
Employee Resource Groups
.
You can track your application status and more at
MyGreenhouse
.
To learn about how we handle your data, please review our
Job Applicant & Candidate Privacy Notice
and our
Privacy Policy
.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the “Know Your Rights: Workplace Discrimination is Illegal” poster
here
. Automattic participates in the
E-Verify program
in certain locations, as required by law
.
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion has a very successful "land and expand" business model; our customers start using Notion for free, upgrade over time as they expand their teams, and embrace increasingly sophisticated use cases. Often, these users and champions are different than the person who has enterprise purchasing authority.
The Demand Generation team serves as a dot-connecter across sales, marketing, and operation teams to identify, engage, and convert decision makers at our target mid market and enterprise companies.
In this role, you will partner with demand generation teammates and sales stakeholders to ideate and execute in-person events, designed to help open, accelerate, and close business.
As a Field Marketing Manager, you will own and execute field events that are Notion-hosted, third party, co-partnered, and ancillary to third party events. This strategic position focuses on driving pipeline that meaningfully contribute to Notion's bottom line.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Delight Notion customers and prospects, with a guest-first approach to creating field events and experiences that bring the Notion brand and product to life.
- Own end-to-end planning, execution, and measurement of field programs to support our AMER Sales team - encompassing executive experiences, large-format educational events, trade shows, and co-sponsored activations with partners.
- Manage all event logistics, production, venue sourcing, budget tracking, marketing campaigns, sales enablement, content development, and audience acquisition.
- Leverage quantitative and qualitative insights to make recommendations on how we invest in field events to drive incremental business impact.
- Partner closely with Sales and broader Marketing team to align events and audiences to objectives for top accounts and craft tailored programs that nurture those accounts
- Partner with our Operation and BizTech teams to manage and better utilize our go-to-market systems
SKILLS YOU'LL NEED TO BRING:
- 4-5+ years of related marketing experience.
- You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results.
- You're a creative problem-solver who doesn't wait for a perfect playbook. You've built field events from scratch, and you're energized by figuring out what works in new territory.
- You have a bias for action and experimentation. You'd rather test and learn than wait for consensus, and you know how to balance scrappiness with strategic thinking.
- You're a strong cross-functional collaborator. You know how to work with sales, ops, and creative teams — and you can align people around a shared goal without needing authority to do it.
- You're pipeline-obsessed. You understand how your programs connect to revenue and can speak credibly about pipeline contribution, not just top-of-funnel metrics.
NICE TO HAVES:
- Experience in a fast-paced, B2B tech environment
- You're a Notion user and understand our value to businesses
- Salesforce, Marketo experience
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $135,000-$160,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: United States (Remote)
GiveWell’s mission is to help people in need as much as we can by researching the most cost‑effective ways to save and improve lives, sharing our work openly, and directing donations to the programs we believe will do the most good. Our work, which focuses on global health and well-being, is funded by tens of thousands of donors who rely on our research to inform their giving. We’ve grown from directing $1.5 million in 2010 to directing more than $400 million in 2025. We anticipate our total grantmaking is likely to approach or even exceed $1 billion this year, and we are working toward a future that could be several times that scale. Through years of deliberate groundwork, we’ve been growing our research capacity and scope in order to direct substantially more funding to the most impactful opportunities we can find.
We’re hiring a Senior Communications Officer, Media & Public Affairs to lead how GiveWell’s work is represented in the media and in public conversations. You will set our strategy, build trusted relationships with journalists and other influential voices, pursue opportunities that increase understanding of GiveWell’s work, and lead our external response in fast-moving situations.
This role will lead a small and growing team. This is one of three new communications leadership roles, alongside a
Senior Communications Officer, Strategic Communications
and a
Senior Communications Officer, Editorial & Production
.
About the role
Both
our research and impact are expanding
. Last year, we directed more than $400 million to highly cost-effective programs that save and improve lives. This year, we expect our grantmaking to approach, and possibly exceed, $1 billion.
To build toward the communications capacity this next stage requires, we are rapidly expanding our team. The three Senior Communications Officers will work together on many projects to support GiveWell’s communications needs, while working closely with other leaders across our organization. Each leader will own their function, but much of the work that matters most—like team strategies, major initiatives, partnership campaigns, and how we present the organization as a whole—will involve all three. We will expect this group to set shared priorities and work closely together to achieve the team’s goals.
In this hands-on leadership position, you’ll own how and where GiveWell engages in media and public conversations, with end-to-end responsibility for this emerging function. You’ll set its strategy, hire and develop its people, build its systems, and personally own its hardest and most consequential work. This is an opportunity to build, not just inherit, an important function at a critical point in GiveWell’s development. You’ll start with a small team and grow it over time.
While this role is set at the Senior Communications Officer level, we may consider hiring an exceptional candidate as a Communications Director—with greater expectations, responsibilities, and compensation.
What You'll Do
As Senior Communications Officer, Media & Public Affairs, you will combine long-term strategy and relationship-building with the ability to respond quickly and exercise sound judgment in sensitive or fast-moving situations.
Specific duties will include:
Set GiveWell’s strategy across media, thought-leader engagement, online communities, public forums and events, and other earned communications opportunities—including deciding where and when GiveWell should participate and overseeing those engagements.
Build and maintain high-trust relationships with journalists, editors, podcast hosts, event organizers, thought leaders, subject-matter experts, and other influential external stakeholders.
Identify, develop, and pitch substantive stories, event opportunities, and thought-leadership ideas that extend understanding of GiveWell’s work.
Own inbound media engagement, including situations that require rapid responses, close coordination with subject-matter experts, and careful judgment about what GiveWell can responsibly say—and about which responses need escalation.
Build and maintain GiveWell’s readiness for sensitive or fast-moving situations, monitor emerging issues in media and public conversations, and lead our external response when needed in partnership with others.
Advise GiveWell’s leadership on external opportunities and relationships, and prepare senior leaders and subject-matter experts for interviews, speaking engagements, and other public appearances.
Exercise sound judgment about when and how GiveWell should enter public conversations, including evaluating likely value, reputational considerations, and communications risks.
Evaluate and help shape public-facing communications partnerships, advising on which opportunities GiveWell should pursue and how we should participate.
Serve as a spokesperson for GiveWell in select media interviews, events, and other public forums, communicating our perspective clearly, accurately, and with sound judgment.
Work with grantees and other partners on press releases and other media-facing communications involving GiveWell or our shared work.
Manage and develop one or two team members initially, and build the relationships, systems, and additional capacity the function will need over time.
About You
You are skilled at using communications to help people understand complex ideas, build trust, and take action. You are comfortable being accountable for outcomes, making consequential decisions with limited oversight, and knowing which decisions genuinely require escalation.
You are energized by intellectually demanding work, and the challenges of creating engaging communications within a careful and precise style. You can engage deeply with GiveWell’s research, and you are comfortable understanding and communicating about data in detail. You have a long track record of getting up to speed quickly on complex subject matter and carefully communicating to a very high standard. You can build a compelling narrative that is entirely factual, representing what is known and unknown without overstating or hedging into vagueness—and you find the idea of working with GiveWell’s exacting communications standards exciting rather than limiting.
Your background includes significant experience leading communications in complex, high-stakes environments. This should include 10+ years of experience in media relations, thought leadership, and public engagement. You have deep experience owning that work end to end, not just contributing to it. You’ve remained a hands-on leader who enjoys the work itself, as well as the strategy and systems behind it.
You know how journalists, influential voices, events, and other public forums shape how organizations and ideas are understood. You have a demonstrated ability to build meaningful external relationships, identify opportunities worth pursuing, personally represent an organization’s perspective, and navigate public-facing situations in which context is limited, timelines are short, and judgment matters. Much of this should be work you executed yourself, in addition to work you directed. Experience in settings where precision and credibility were at least as important as reach is a strong signal of fit.
In addition to demonstrated expertise in the duties listed above, you should have:
Exceptional communications judgment, including the ability to understand audience, context, risk, timing, and the underlying substance of a message.
Excellent written and verbal communication skills and the ability to quickly make complex ideas clear and compelling without sacrificing rigor or nuance.
A track record of building and leading: you have created or substantially rebuilt a team or function—not only run ones you inherited—and you have hired, developed, and managed people.
Recent, hands-on excellence at your craft: you can point to work from the past few years that you personally produced or substantially shaped.
Experience producing communications that are direct and factual while being engaging and effective with their target audiences—work that succeeds through substance and clarity rather than embellishment.
Intellectual curiosity and the ability to engage deeply with GiveWell’s research and ideas, even without prior experience in our giving areas.
Experience advising executives or other senior decision-makers directly.
Strong alignment with GiveWell’s mission and values, including truth-seeking, transparency, and a commitment to communicating accurately and thoughtfully.
We also think these qualities will help you do well in the role and at GiveWell:
People who can develop a strong point of view and hold it with confidence, but remain genuinely open to challenge, new information, and better ideas.
Self-starters who take ownership, are comfortable creating structure in an evolving environment, and can make thoughtful decisions without always having complete information.
People who are proactive and anticipatory, who identify opportunities, risks, bottlenecks, and communications needs before they become obvious.
Collaborative leaders who raise the quality of the work around them and build strong relationships across teams.
People who coordinate well with peers, resolve dependencies and disagreements, and make shared work clearer rather than more complicated.
Key Questions & Information
What are some of the reasons I might not like this role?
You want to step into a mature function with established systems, rather than build one while you run it.
You do best with clear direction and established priorities. We’ll expect you to set most of your own, make most decisions yourself, and reach substantial autonomy within your first six months.
You prefer advising on communications to producing and being accountable for them.
You want sole ownership of an organization’s overarching communications strategy and brand. At GiveWell, the CEO and executive team owns that direction; you would help shape it and lead your function within it.
You want to lead a large team from day one. This team is small today, and much of the most difficult work will be yours to do directly.
You find standards of precision and understatement limiting and frustrating. We work extremely hard to only communicate accurately what we know and what we don’t.
Can I apply to more than one of the Senior Communications Officer roles?
You can, but most people shouldn’t. We’re looking for deep expertise in these areas, and we expect most candidates with required expertise will be a clear fit for a single role. If you’re one of the few with real depth in more than one area, apply to both and tell us why. Otherwise, apply for the role you are most qualified for, and we’ll let you know if we think another role might suit you better.
What does this interview process entail?
We’ll use a combination of interviews, written exercises, and work trials to assess the qualities described above. We’ll share more specific details if we invite you to move forward to any of the following stages, but our current plan will likely include the following:
Application
Interview with a member of the Talent Acquisition Team
Compensated work trial with a set maximum number of hours
Interview with GiveWell's Chief of Staff to the CEO
Values interview
CEO interview and References
Note that you don’t need to submit a cover letter. We rely heavily on your resume and answers to the application questions below when we’re making early decisions. We encourage you to spend time responding to the application questions thoroughly and carefully.
Details
Team:
You’ll report to our Head of Communications, and collaborate closely with the two other Senior Communications Officers. You will lead a small team that you’ll develop over time.
Compensation:
This role is set at the Senior Communications Officer level. For an exceptional candidate, we may consider hiring at the Communications Director level—with greater expectations, responsibilities, and compensation.
NYC or the San Francisco Bay Area: $250,000
All other U.S. locations: $225,000
Location:
GiveWell’s staff work primarily remotely within the U.S. and abroad. This position is eligible to work fully remotely.
Offices:
You are welcome but not required to work from our offices in Oakland, California; Brooklyn, NYC; or London, UK. Please note that office space is limited, and is not guaranteed.
International work:
We are happy to employ staff internationally on a case-by-case basis via our EOR. Note that there are some countries in which our EOR does not operate, which we cannot override, and we are unable to sponsor visas abroad. A successful candidate will need to commit to a work schedule that has some overlap with American working hours and the schedules of key coworkers.
Flexibility:
We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another.
Visa Sponsorship:
We are not currently able to sponsor visas for this role.
Benefits:
A few highlights of our
benefits
offerings:
Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents)
Four weeks of paid time off per year plus an annual summer break
16 weeks of fully paid parental leave
Ergonomic home workstations or coworking space memberships
Automatic contribution equal to 5% of your gross salary into your 403(b) retirement plan (for U.S. based staff)
Start date: We’d like a candidate to start as soon as possible after receiving an offer, but we’ll offer flexibility for candidates whose personal or professional circumstances require them to moderately delay their start date.
About GiveWell
GiveWell is dedicated to finding and evaluating highly cost-effective global health and development opportunities, and we publish all the work, reasoning, and uncertainties behind our funding decisions. Our
giving funds
enable donors to contribute to the most impactful and cost-effective programs our researchers identify.
GiveWell is one of the world’s largest private funders of global development efforts. Trusted annually by tens of thousands of donors, GiveWell searches for highly cost-effective programs that save or improve lives the most. Since 2007, more than 150,000 donors have given over $2.6 billion through GiveWell to the most promising programs its research has identified, which we estimate will save more than
340,000 lives
.
GiveWell is most well-known for recommending a small number of
Top Charities
, which currently support
seasonal malaria chemoprevention
,
insecticide-treated nets
,
vaccine incentivization
, and
vitamin A supplementation
. However, most of our research capacity and grantmaking is devoted to
cost-effective opportunities outside of those programs
.
GiveWell
grants
have:
Helped governments
navigate changes to the funding landscape
and implement high-impact health programs, like
HIV/syphilis screening and treatment
for pregnant people in Zambia and Cameroon.
Sought to scope and scale promising interventions that don’t have clear existing implementers. We are supporting the
Clinton Health Access Initiative’s Incubator
to identify potentially cost-effective interventions and create programs that we would be excited to support in the future. For example, we
funded a program
to prevent tuberculosis among young children in Uttar Pradesh and Bihar, India, that we co-designed with CHAI through the Incubator program.
Provided funding to ensure that programs that recently faced foreign aid funding cuts could continue, like
healthcare support and malnutrition treatment
in northern Cameroon.
Funded program delivery alongside strengthened monitoring and evaluation, as in our grants to support
treatment of clubfoot
and to
evaluate the program
.
Tested our
assumptions and refined our understanding
through further research and data collection, including
improved estimates of disease burden
and studies on
the effect of water chlorination on mortality
and
the impact of a tree-planting program on farmers’ income
.
We make our reasoning public and transparent so others can challenge it (sometimes we even
pay people to point out our errors
). We go to unusual lengths to check our assumptions and assess our impact, including
funding research
to address our uncertainties and gathering
independent monitoring and evaluation data
about the programs we support. We
change
our minds when the evidence demands it. For more about GiveWell, listen to Ezra Klein’s
recent interview
with GiveWell’s co-founder and CEO Elie Hassenfeld.
Additional information
We don’t want to miss candidates that could do great things at GiveWell. Practically, that means a GiveWell staff member reviews every application carefully, considering the whole picture of your background and potential. If you’re on the fence about applying because you meet some but not 100% of our preferred qualifications (some studies suggest this hesitation is especially common for women and people of color), we encourage you to apply anyway.
GiveWell is an Equal Employment Opportunity employer by choice. At minimum, this means that we comply with all federal, state, and local EEO and employment laws. Beyond the requirements of those laws, we value our team’s diversity in all respects, and we desire to maintain a work environment free of harassment or discrimination—we want our team members to thrive at GiveWell. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org. We will consider employment for qualified applicants with arrest and conviction records.
By submitting an application, you acknowledge that you have read and consent to GiveWell's
Privacy Statement for Applicants
. By completing an application exercise, you acknowledge and assent to
GiveWell's Work Trial Policy
.
Location: United States (Remote)
GiveWell’s mission is to help people in need as much as we can by researching the most cost‑effective ways to save and improve lives, sharing our work openly, and directing donations to the programs we believe will do the most good. Our work, which focuses on global health and well-being, is funded by tens of thousands of donors who rely on our research to inform their giving. We’ve grown from directing $1.5 million in 2010 to directing more than $400 million in 2025. We anticipate our total grantmaking is likely to approach or even exceed $1 billion this year, and we are working toward a future that could be several times that scale. Through years of deliberate groundwork, we’ve been growing our research capacity and scope in order to direct substantially more funding to the most impactful opportunities we can find.
We’re hiring a Senior Communications Officer, Editorial & Production to lead the editorial quality and production of GiveWell’s communications. You will set the editorial bar, build the people and systems needed to produce excellent work consistently and at increasing scale, and personally shape some of our most complex and consequential content.
This role will lead a small and growing team. This is one of three new communications leadership roles, alongside a
Senior Communications Officer, Strategic Communications
and a
Senior Communications Officer, Media & Public Affairs
.
About the role
Both
our research and impact are expanding
. Last year, we directed more than $400 million to highly cost-effective programs that save and improve lives. This year, we expect our grantmaking to approach, and possibly exceed, $1 billion.
To build toward the communications capacity this next stage requires, we are rapidly expanding our team. The three Senior Communications Officers will work together on many projects to support GiveWell’s communications needs, while working closely with other leaders across our organization. Each leader will own their function, but much of the work that matters most—like team strategies, major initiatives, partnership campaigns, and how we present the organization as a whole—will involve all three. We will expect this group to set shared priorities and work closely together to achieve the team’s goals.
In this hands-on leadership position, you’ll own the editorial quality and production of GiveWell’s communications, with end-to-end responsibility for this emerging function. You’ll strengthen its standards, hire and develop its people, build its systems, and personally own its hardest and most consequential work. This is an opportunity to build, not just inherit, an important function at a critical point in GiveWell’s development. You’ll start with a small team and grow it over time.
While this role is set at the Senior Communications Officer level, we may consider hiring an exceptional candidate as a Communications Director—with greater expectations, responsibilities, and compensation.
What You'll Do
As Senior Communications Officer, Editorial & Production, you will be responsible not only for the quality of individual pieces but also for creating a content operation that can prioritize effectively, manage dependencies, use its resources well, and deliver reliably. This will require both senior editorial judgment and strong operational leadership.
Specific duties will include:
Own the editorial quality and production of GiveWell’s communications, ensuring that our work is clear, accurate, useful, carefully reasoned, and delivered on time. You will serve as GiveWell’s senior editor for our communications content, with responsibility for returning or correcting work that does not meet our editorial bar.
Build and manage the workflows, editorial standards, review processes, and production systems that allow GiveWell to create consistently excellent content at increasing scale.
Lead planning, prioritization, and resource allocation for GiveWell’s owned-content portfolio, managing dependencies and moving complex projects from concept through publication.
Uphold GiveWell’s voice and editorial standards across everything we publish, and help colleagues across the organization write within them.
Own the development of GiveWell’s recurring communications and reporting products, turning established priorities and messaging into clear, accurate content.
Personally create, edit, or substantially shape our most complex, sensitive, or high-priority content.
Oversee GiveWell’s website content operations, including the people and processes responsible for routine updates and publishing, so that the site remains accurate, current, and consistent with our editorial standards.
Serve as a senior editorial and production partner to teams across GiveWell, helping shape high-priority projects early, determine the right format and production approach, and establish clear roles, review paths, and timelines.
Oversee the production of design, visual, and multimedia assets across GiveWell’s channels, and the internal team and external contractors who create them.
Manage and develop one or two team members initially, and determine how the function’s team and capabilities should grow over time.
About You
You are skilled at using communications to help people understand complex ideas, build trust, and take action. You are comfortable being accountable for outcomes, making consequential decisions with limited oversight, and knowing which decisions genuinely require escalation.
You are energized by intellectually demanding work, and the challenges of creating engaging communications within a careful and precise style. You can engage deeply with GiveWell’s research, and you are comfortable understanding and communicating about data in detail. You have a long track record of getting up to speed quickly on complex subject matter and carefully communicating to a very high standard. You can build a compelling narrative that is entirely factual, representing what is known and unknown without overstating or hedging into vagueness—and you find the idea of working with GiveWell’s exacting communications standards exciting rather than limiting.
Your background includes significant experience leading communications in complex, high-stakes environments. This should include 10+ years of experience leading editorial and content-production work, setting and maintaining editorial standards, managing writers and editors, and building systems that produce consistently high-quality work. You have deep experience owning that work end to end, not just contributing to it. You’ve remained a hands-on leader who enjoys the work itself, as well as the strategy and systems behind it.
You are a precise editor of complex or technical content: you read text literally and carefully, and you notice when a claim isn’t supported by the evidence behind it. You should be able to combine high standards for individual work with the operational judgment needed to prioritize, allocate resources, manage complex production, and increase capacity over time. You should understand how content is developed through writing, editing, design, audio, graphics, websites, and other formats—even if you are not personally an expert in every medium.
In addition to demonstrated expertise in the duties listed above, you should have:
Exceptional communications judgment, including the ability to understand audience, context, risk, timing, and the underlying substance of a message.
Excellent written and verbal communication skills and the ability to quickly make complex ideas clear and compelling without sacrificing rigor or nuance.
A track record of building and leading: you have created or substantially rebuilt a team or function—not only run ones you inherited—and you have hired, developed, and managed people.
Recent, hands-on excellence at your craft: you can point to work from the past few years that you personally produced or substantially shaped.
Experience producing communications that are direct and factual while being engaging and effective with their target audiences—work that succeeds through substance and clarity rather than embellishment.
Intellectual curiosity and the ability to engage deeply with GiveWell’s research and ideas, even without prior experience in our giving areas.
Experience advising executives or other senior decision-makers directly.
Strong alignment with GiveWell’s mission and values, including truth-seeking, transparency, and a commitment to communicating accurately and thoughtfully.
We also think these qualities will help you do well in the role and at GiveWell:
People who can develop a strong point of view and hold it with confidence, but remain genuinely open to challenge, new information, and better ideas.
Self-starters who take ownership, are comfortable creating structure in an evolving environment, and can make thoughtful decisions without always having complete information.
People who are proactive and anticipatory, who identify opportunities, risks, bottlenecks, and communications needs before they become obvious.
Collaborative leaders who raise the quality of the work around them and build strong relationships across teams.
People who coordinate well with peers, resolve dependencies and disagreements, and make shared work clearer rather than more complicated.
Key Questions & Information
What are some of the reasons I might not like this role?
You want to step into a mature function with established systems, rather than build one while you run it.
You do best with clear direction and established priorities. We’ll expect you to set most of your own, make most decisions yourself, and reach substantial autonomy within your first six months.
You prefer advising on communications to producing and being accountable for them.
You want sole ownership of an organization’s overarching communications strategy and brand. At GiveWell, the CEO and executive owns that direction; you would help shape it and lead your function within it.
You want to lead a large team from day one. This team is small today, and much of the most difficult work will be yours to do directly.
You find standards of precision and understatement limiting and frustrating. We work extremely hard to only communicate accurately what we know and what we don’t.
Can I apply to more than one of the Senior Communications Officer roles?
You can, but most people shouldn’t. We’re looking for deep expertise in these areas, and we expect most candidates with required expertise will be a clear fit for a single role. If you’re one of the few with real depth in more than one area, apply to both and tell us why. Otherwise, apply for the role you are most qualified for, and we’ll let you know if we think another role might suit you better.
What does this interview process entail?
We’ll use a combination of interviews, written exercises, and work trials to assess the qualities described above. We’ll share more specific details if we invite you to move forward to any of the following stages, but our current plan will likely include the following:
Application
Interview with a member of the Talent Acquisition Team
Compensated work trial with a set maximum number of hours
Interview with GiveWell's Chief of Staff to the CEO
Values interview
CEO interview and References
Note that you don’t need to submit a cover letter. We rely heavily on your resume and answers to the application questions below when we’re making early decisions. We encourage you to spend time responding to the application questions thoroughly and carefully.
Details
Team:
You’ll report to our Head of Communications, collaborate closely with the two other Senior Communications Officers, and lead a small team that you’ll develop over time.
Compensation:
This role is set at the Senior Communications Officer level. For an exceptional candidate, we may consider hiring at the Communications Director level—with greater expectations, responsibilities, and compensation.
NYC or the San Francisco Bay Area: $250,000
All other U.S. locations: $225,000
Location:
GiveWell’s staff work primarily remotely within the U.S. and abroad. This position is eligible to work fully remotely.
Offices:
You are welcome but not required to work from our offices in Oakland, California; Brooklyn, NYC; or London, UK. Please note that office space is limited, and is not guaranteed.
International work:
We are happy to employ staff internationally on a case-by-case basis via our EOR. Note that there are some countries in which our EOR does not operate, which we cannot override, and we are unable to sponsor visas abroad. A successful candidate will need to commit to a work schedule that has some overlap with American working hours and the schedules of key coworkers.
Flexibility:
We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another.
Visa Sponsorship:
We are not currently able to sponsor visas for this role.
Benefits:
A few highlights of our benefits offerings:
Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents)
Four weeks of paid time off per year plus an annual summer break
16 weeks of fully paid parental leave
Ergonomic home workstations or coworking space memberships
Automatic contribution equal to 5% of your gross salary into your 403(b) retirement plan (for U.S. based staff)
Start date:
We’d like a candidate to start as soon as possible after receiving an offer, but we’ll offer flexibility for candidates whose personal or professional circumstances require them to moderately delay their start date.
About GiveWell
GiveWell is dedicated to finding and evaluating highly cost-effective global health and development opportunities, and we publish all the work, reasoning, and uncertainties behind our funding decisions. Our
giving funds
enable donors to contribute to the most impactful and cost-effective programs our researchers identify.
GiveWell is one of the world’s largest private funders of global development efforts. Trusted annually by tens of thousands of donors, GiveWell searches for highly cost-effective programs that save or improve lives the most. Since 2007, more than 150,000 donors have given over $2.6 billion through GiveWell to the most promising programs its research has identified, which we estimate will save more than
340,000 lives
.
GiveWell is most well-known for recommending a small number of
Top Charities
, which currently support
seasonal malaria chemoprevention
,
insecticide-treated nets
,
vaccine incentivization
, and
vitamin A supplementation
. However, most of our research capacity and grantmaking is devoted to
cost-effective opportunities outside of those programs
.
GiveWell
grants
have:
Helped governments
navigate changes to the funding landscape
and implement high-impact health programs, like
HIV/syphilis screening and treatment
for pregnant people in Zambia and Cameroon.
Sought to scope and scale promising interventions that don’t have clear existing implementers. We are supporting the
Clinton Health Access Initiative’s Incubator
to identify potentially cost-effective interventions and create programs that we would be excited to support in the future. For example, we
funded a program
to prevent tuberculosis among young children in Uttar Pradesh and Bihar, India, that we co-designed with CHAI through the Incubator program.
Provided funding to ensure that programs that recently faced foreign aid funding cuts could continue, like
healthcare support and malnutrition treatment
in northern Cameroon.
Funded program delivery alongside strengthened monitoring and evaluation, as in our grants to support
treatment of clubfoot
and to
evaluate the program
.
Tested our
assumptions and refined our understanding
through further research and data collection, including
improved estimates of disease burden
and studies on
the effect of water chlorination on mortality
and
the impact of a tree-planting program on farmers’ income
.
We make our reasoning public and transparent so others can challenge it (sometimes we even
pay people to point out our errors
). We go to unusual lengths to check our assumptions and assess our impact, including
funding research
to address our uncertainties and gathering
independent monitoring and evaluation data
about the programs we support. We
change
our minds when the evidence demands it. For more about GiveWell, listen to Ezra Klein’s
recent interview
with GiveWell’s co-founder and CEO Elie Hassenfeld.
Additional information
We don’t want to miss candidates that could do great things at GiveWell. Practically, that means a GiveWell staff member reviews every application carefully, considering the whole picture of your background and potential. If you’re on the fence about applying because you meet some but not 100% of our preferred qualifications (some studies suggest this hesitation is especially common for women and people of color), we encourage you to apply anyway.
GiveWell is an Equal Employment Opportunity employer by choice. At minimum, this means that we comply with all federal, state, and local EEO and employment laws. Beyond the requirements of those laws, we value our team’s diversity in all respects, and we desire to maintain a work environment free of harassment or discrimination—we want our team members to thrive at GiveWell. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org. We will consider employment for qualified applicants with arrest and conviction records.
By submitting an application, you acknowledge that you have read and consent to GiveWell's
Privacy Statement for Applicants
. By completing an application exercise, you acknowledge and assent to
GiveWell's Work Trial Policy
.
ГибридParis, France
ОфисUK, London
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ОфисLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free
ОфисSingapore
ОфисСтажёрSingapore
Limassol, Cyprus
Sofia, Bulgaria
ОфисLondon
ОфисLondon
ОфисLondon
УдалённоseniorГеография найма не уточнена
ГибридSan Francisco, California; New York, New York