Location: Mumbai, India; Noida, India
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for an experienced, hands-on
Team Manager, Customer Support – APAC
to lead our regional Customer Support organization and contribute to our global support strategy.
You will drive customer experience, operational performance, people development and continuous improvement, while leading APAC’s contribution to our global follow-the-sun support model. This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones.
You will lead, coach and develop a diverse international team, building a high-performance culture focused on customer outcomes, accountability, collaboration and continuous development.
Lead and develop the APAC Customer Support team, creating a high-performing, engaged and customer-focused organization with a strong culture of accountability, collaboration and ownership.
Set clear expectations and actively manage individual and team performance against defined objectives and KPIs, supported by regular feedback, coaching, one-to-ones and development planning.
Identify and develop high-potential talent, strengthen succession planning and empower team members to make decisions, take ownership and continuously improve the customer experience.
Own the operational performance of APAC Customer Support, driving regional and global KPIs across responsiveness, resolution, service levels, quality, productivity and customer outcomes.
Use operational data and insights to identify performance gaps, address root causes, effectively align resources and capacity, and drive sustainable improvements.
Manage complex or high-impact customer escalations and identify recurring customer pain points, working cross-functionally to improve the broader customer experience.
Lead APAC as an integral part of the global follow-the-sun support model, helping transition from regional ticket queues to global queues, shared case ownership and effective handover practices across regions.
Partner closely with Support leaders in EMEA and the Americas to balance global workloads, capacity and skills, improve customer coverage and champion a global-first mindset.
Drive transformation and continuous improvement by simplifying, standardizing and automating support operations, while championing the adoption of new technologies, tools, self-service capabilities and AI-enabled ways of working.
Represent APAC within the Global Customer Support leadership team, partnering with Product, Engineering, Sales, Customer Success and regional Support leaders to establish consistent service standards, share best practices and provide clear insights on performance, customer trends, risks and opportunities.
Requirements
5+ years of leadership experience within Customer Support, Technical Support, Customer Experience or a related environment, ideally within SaaS or technology.
Demonstrated experience leading, coaching and developing high-performing customer-facing teams, with a strong focus on performance, accountability and continuous development.
Experience operating within, or transitioning toward, a follow-the-sun or global support model, including global queues, cross-regional case ownership, workload and capacity management.
Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability.
Proven ability to manage operational performance through KPIs, data, coaching and continuous improvement, translating operational insights into clear actions and business decisions.
Experience managing complex customer escalations and communicating effectively with senior internal and external stakeholders.
Strong understanding of modern Customer Support operations, including case management, self-service, automation and AI-enabled support, with the technical aptitude to quickly understand new products, systems and technologies.
Experience leading organizational or operational change, improving processes and challenging existing ways of working within a growing or transforming organization.
Excellent communication, collaboration and stakeholder management skills, with the confidence to make decisions, challenge the status quo and drive accountability.
Fluency in English is required, with Japanese, Korean, Thai or other APAC languages an advantage. A degree in Business, Information Technology, Computer Science, Economics or a related discipline is advantageous but not essential.
What we offer
Office Location: Mumbai or Noida.
Competitive salary and benefits package, including performance-based incentives.
Opportunity to play a key leadership role within a global Customer Support organization.
The opportunity to help shape and evolve our global follow-the-sun Support model.
International collaboration with Support, Product and other business teams.
Opportunities for international travel and collaboration with global teams.
Quarterly team events and company-wide celebrations.
An open and collaborative working culture.
Shared staff lunches and complimentary fruit, tea and coffee.
Opportunities to participate in company and customer events, including F1-related events.
Join a diverse APAC organization representing many nationalities and backgrounds.
Opportunities to actively contribute to our diversity and CARE initiatives.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
ГибридMumbai, India; Noida, India; This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones; Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability
Location: Delhi, India; Mumbai, India
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for Business Head/Client Partner Manager to join our team in Mumbai, India. In this role, you will be responsible for developing strategies that grow the market. You will lead the regional team to cultivate relationships with businesses, develop and unlock opportunities for advertisers to grow, bring industry insights and plan growth and acquisition activities.
As a Business Head/Client Partner Manager, you are expected to provide deep product insight and ongoing consultative support to the sales team and their clients.
What You'll Do :-
Develop strategies, tactics, sales plans, and profit targets for the region
Maintain a relationship with our media partner and build together a strategy to grow the business.
Manage the day-to-day administration and long-term financial health of the business unit
Lead both internal and external QBR process
Manage sales routines on a weekly basis
Work closely with cross-functional project teams to maintain continuous product knowledge
Resolve client issues in an efficient, tactful manner, and support the implementation of solutions that prevent future problems
Create an innovative strategy to evangelize and grow the market through the sales team
Develop an excellent relationship with the entities and associations in the region
Identify and report on business opportunities and strategic alliances in target markets
Collaborate with internal and cross-functional teams (marketing, communications, finance, legal, sales, etc.) to drive strategic growth in revenue and operations
Track, analyze, and optimize the performance of the app, product adoption, audience growth, being able to define localized strategy and establish a sustainable ecosystem that fits the local needs of clients, companies, and partners
Bring industry insights and plan growth and acquisition activities
What You'll Need For This Role :-
Minimum of 10+ years experience in the online ad sales
Bachelor’s degree. A Masters Degree will be a plus
In-depth knowledge of the digital and mobile advertising environment
Understanding the decision-making process of an advertiser, partnering with them, and bringing customized solutions to drive the best results to target companies
What Will Make Us Love You :-
You have the ability to manage multiple projects and work effectively with people and different departments in a fast-paced, dynamic environment
You possess strong leadership skills conducting important salesforce teams, finance area, and support areas
You have excellent sales and negotiation skills, exceptional presentation and communication skills
You are able to work on multiple projects and have excellent project management and time management skills
You are driven, optimistic and love to take new initiatives
What You'll Love About Us :-
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Work in a dynamic team in a fast-paced industry of an international company with multi-cultural teams around the world
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Adelaide, Australia
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for an experienced, hands-on
Team Manager, Customer Support – APAC
to lead our regional Customer Support organization and contribute to our global support strategy.
You will drive customer experience, operational performance, people development and continuous improvement, while leading APAC’s contribution to our global follow-the-sun support model. This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones.
You will lead, coach and develop a diverse international team, building a high-performance culture focused on customer outcomes, accountability, collaboration and continuous development.
Lead and develop the APAC Customer Support team, creating a high-performing, engaged and customer-focused organization with a strong culture of accountability, collaboration and ownership.
Set clear expectations and actively manage individual and team performance against defined objectives and KPIs, supported by regular feedback, coaching, one-to-ones and development planning.
Identify and develop high-potential talent, strengthen succession planning and empower team members to make decisions, take ownership and continuously improve the customer experience.
Own the operational performance of APAC Customer Support, driving regional and global KPIs across responsiveness, resolution, service levels, quality, productivity and customer outcomes.
Use operational data and insights to identify performance gaps, address root causes, effectively align resources and capacity, and drive sustainable improvements.
Manage complex or high-impact customer escalations and identify recurring customer pain points, working cross-functionally to improve the broader customer experience.
Lead APAC as an integral part of the global follow-the-sun support model, helping transition from regional ticket queues to global queues, shared case ownership and effective handover practices across regions.
Partner closely with Support leaders in EMEA and the Americas to balance global workloads, capacity and skills, improve customer coverage and champion a global-first mindset.
Drive transformation and continuous improvement by simplifying, standardizing and automating support operations, while championing the adoption of new technologies, tools, self-service capabilities and AI-enabled ways of working.
Represent APAC within the Global Customer Support leadership team, partnering with Product, Engineering, Sales, Customer Success and regional Support leaders to establish consistent service standards, share best practices and provide clear insights on performance, customer trends, risks and opportunities.
Requirements
5+ years of leadership experience within Customer Support, Technical Support, Customer Experience or a related environment, ideally within SaaS or technology.
Demonstrated experience leading, coaching and developing high-performing customer-facing teams, with a strong focus on performance, accountability and continuous development.
Experience operating within, or transitioning toward, a follow-the-sun or global support model, including global queues, cross-regional case ownership, workload and capacity management.
Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability.
Proven ability to manage operational performance through KPIs, data, coaching and continuous improvement, translating operational insights into clear actions and business decisions.
Experience managing complex customer escalations and communicating effectively with senior internal and external stakeholders.
Strong understanding of modern Customer Support operations, including case management, self-service, automation and AI-enabled support, with the technical aptitude to quickly understand new products, systems and technologies.
Experience leading organizational or operational change, improving processes and challenging existing ways of working within a growing or transforming organization.
Excellent communication, collaboration and stakeholder management skills, with the confidence to make decisions, challenge the status quo and drive accountability.
Fluency in English is required, with Japanese, Korean, Thai or other APAC languages an advantage. A degree in Business, Information Technology, Computer Science, Economics or a related discipline is advantageous but not essential.
What we offer
Based in our Adelaide, Australia office.
Competitive salary and benefits package, including performance-based incentives.
Opportunity to play a key leadership role within a global Customer Support organization.
The opportunity to help shape and evolve our global follow-the-sun Support model.
International collaboration with Support, Product and other business teams.
Opportunities for international travel and collaboration with global teams.
Quarterly team events and company-wide celebrations.
An open and collaborative working culture.
Shared staff lunches and complimentary fruit, tea and coffee.
Opportunities to participate in company and customer events, including F1-related events.
Join a diverse APAC organization representing many nationalities and backgrounds.
Opportunities to actively contribute to our diversity and CARE initiatives.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Staff Software Engineer, Data Governance & Trust
San Mateo, CA
About the role
Sony Interactive Entertainment is seeking a Staff Software Engineer to help shape and deliver the technical foundation for Data Governance and Trust across our data and AI ecosystem.
Our ambition is to make data understandable, reliable, reusable, and appropriately governed for the people, applications, and AI systems that depend on it. Achieving this requires shared platform capabilities, clear ownership, and governance practices embedded into how teams build and operate data products.
In this role, you will establish technical direction, lead initiatives across teams, and remain hands-on in architecture and implementation. You will connect metadata, lineage, data quality, semantic context, and policy controls into practical capabilities that help teams use data with confidence.
You will also be a trusted technical representative for the Data Governance and Trust group. We are looking for someone who can lead productive discussions, explain complex tradeoffs, navigate difficult conversations, and build alignment across engineering, business, governance, security, and privacy stakeholders.
This is an individual contributor leadership role with impact across teams.
What you will do
Set technical direction and deliver shared capabilities
Shape the architecture and technical roadmap for Data Governance and Trust in partnership with engineering leadership, product partners, domain teams, and governance stakeholders.
Lead initiatives from discovery and ambiguous requirements through design, implementation, adoption, and ongoing operation.
Design and build services, integrations, APIs, and automation that connect metadata, ownership, classification, lineage, quality signals, and policy information across the data ecosystem.
Establish reusable engineering patterns that embed trust requirements into data publishing, discovery, access, consumption, change, and retirement.
Stay hands-on through prototypes, production code, design reviews, and the resolution of complex technical problems.
Lead conversations and build alignment
Serve as a technical spokesperson for the group in architecture discussions, planning forums, domain engagements, and leadership reviews.
Facilitate discussions among stakeholders with different priorities, surface disagreements constructively, and guide decisions toward clear outcomes.
Explain technical choices, business implications, risks, and costs to both engineering and nontechnical audiences.
Challenge assumptions respectfully, incorporate feedback, and help teams reach workable agreements on standards, ownership, and implementation.
Document decisions, clarify responsibilities and dependencies, and follow through on commitments across teams.
Build relationships that enable adoption through credibility, collaboration, and influence.
Make governance practical and sustainable
Partner with governance, security, privacy, and domain stakeholders to translate agreed requirements into implementable controls and traceable evidence.
Help domain teams define data contracts, quality expectations, ownership responsibilities, and lifecycle practices supported by shared platform capabilities.
Connect quality and reliability signals to accountable owners, consumer communications, and remediation workflows.
Evaluate build, buy, and integration choices based on interoperability, usability, reliability, operating cost, and long-term flexibility.
Measure success through improvements in approved data use, adoption, reliability, reuse, and operational effort.
Prepare the foundation for AI consumption
Develop ways to make business meaning, provenance, quality status, and permitted-use information available to applications and AI through supported interfaces.
Partner with AI and platform teams on governed access to data and context, including traceability and defined behavior when required trust information is missing.
Support shared semantic definitions and metadata models while preserving clear accountability within business domains.
Strengthen the team
Mentor engineers in system design, technical judgment, stakeholder engagement, and leadership.
Raise engineering standards for reliability, maintainability, testing, observability, and documentation.
Help engineers take broader ownership and communicate their recommendations effectively.
What you bring
A track record of designing, building, and operating production software or data platforms, with demonstrated impact across multiple teams.
Deep knowledge of metadata management, data governance, lineage, data quality, privacy engineering, access controls, or closely related platform domains, grounded in practical delivery.
Hands-on expertise building or extending metadata and catalog platforms such as Atlan, Alation, DataHub, OpenMetadata, or comparable systems.
A practical understanding of federated ownership models, data stewardship, semantic models, business glossaries, or certified metrics.
The ability to work across warehouse, lakehouse, streaming, and data transformation environments.
Demonstrated delivery of data contracts, automated lineage, quality checks, or policy as code.
Sound judgment in translating ambiguous business or policy requirements into clear technical designs and delivered outcomes.
Proven ability to lead initiatives across teams without direct reporting authority.
Skill in leading difficult technical or organizational conversations, resolving competing priorities, and securing clear decisions and commitments.
Strong written and verbal communication, including architecture proposals, decision documents, and presentations tailored to different audiences.
A collaborative approach grounded in listening, respectful challenge, and shared accountability.
A commitment to mentoring engineers, supported by examples of improving the effectiveness of the teams around you.
What would be valuable
Strong software engineering skills, including proficiency in a language such as Python, Java, or Go, and practical SQL experience.
Experience with distributed systems, APIs, integrations, and cloud data infrastructure, including sound judgment about reliability, consistency, security, and failure handling.
Experience implementing controls that generate operational evidence.
Delivering governed data or context services for analytics, applications, machine learning, or AI agents.
Leading platform adoption, modernization, or migration across organizational boundaries.
Representing technical work through internal forums, technical writing, communities of practice, or external presentations.
What success looks like
Partner teams understand the technical direction, the decisions required, and their responsibilities.
Cross-team discussions produce documented decisions, accountable owners, and sustained follow-through.
Priority workflows demonstrate connected governance capabilities in production, supported by clear operating ownership.
Producers and consumers can access relevant meaning, ownership, lineage, quality, and permitted-use information within their workflows.
Shared patterns reduce repeated implementation work and manual coordination.
Engineers across the group grow in technical judgment, communication, and leadership.
#LI-KS1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$216,200
—
$324,400 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Singapore
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As the founding leader of Applied AI Solutions Architecture in Singapore, you will drive the adoption of frontier AI by enabling the deployment of Anthropic's products (Claude for Enterprise, Claude Code, and API) across ASEAN enterprises and digital-first organizations. You'll leverage your technical skills and consultative sales experience to drive positive AI transformation that addresses our customers' business needs, meets their technical requirements, and provides a high degree of reliability and safety.
You'll be responsible for building and leading the ASEAN Applied AI team from the ground up. Applied AI comprises Solutions Architects, Product Engineers, and Finetuning Engineers. You will establish processes and best practices for the region's technical pre-sales engagements based on your years of experience, help each team member achieve success, high productivity, and career growth, and represent Anthropic as a technical lead on some of its most important partnerships across ASEAN.
In collaboration with the Sales, Product, and Engineering teams globally and locally, you'll help enterprise partners across ASEAN incorporate leading-edge AI systems into their cutting-edge products and platforms. You will employ your excellent communication skills to explain and demonstrate complex solutions persuasively to technical and non-technical audiences alike. You will play a critical role in identifying opportunities to innovate and differentiate our AI systems, while maintaining our best-in-class safety standards.
Responsibilities
Build and manage the foundational team of Applied AI professionals in ASEAN regions (Solutions Architects and Product Engineers) providing both technical guidance and career development
Set goals and reviews for your team, promoting growth and output
Work with a handful of highest-value enterprise customers across ASEAN on their overall AI adoption strategies, focusing on pre-sales technical excellence including use case scoping, technical champion building, and POC execution
Partner closely with your aligned GTM leadership to understand customer requirements & co-build GTM strategies to drive adoption for ASEAN enterprise customers
Contribute to thought leadership through conference presentations, webinars, and technical content creation within the ASEAN market
Own the technical portions of pre-sales engagements, ensuring your team provides compelling demos and validates enterprise customer ROI from Anthropic products
Drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business outcomes
Travel regularly to customer sites across ASEAN for executive-level sessions, technical workshops, and building relationships
Establish a shared vision for creating solutions that enable beneficial and safe AI in technology products
Lead the vision, strategy, and execution of innovative solutions that leverage our latest models' capabilities
Stay current with emerging AI/ML trends and competitive landscape in the ASEAN enterprise tech sector, including the region's highly regulated industries (financial services, government, resources)
You may be a good fit if you have
15+ years of experience as a Solutions Architect, Sales Engineer, or similar pre-sales technical role
5+ years of technical go-to-market management experience, specifically managing pre-sales teams
Experience working with ASEAN enterprise customers and understanding local business culture, procurement processes, and decision-making dynamics across ASEAN
Familiarity with the ASEAN regulatory landscape (e.g., Singapore Privacy Principles, APRA CPS 234, data sovereignty requirements) and how it impacts enterprise AI deployments
Experience with the unique technical requirements and technical procurement process of enterprise tech companies
Deep technical proficiency with enterprise AI deployments, API integrations, and production LLM use cases
Have an organizational mindset and enjoy building foundational teams in a relatively unstructured environment
Have excellent communication, collaboration, and coaching abilities
Are comfortable dealing with highly uncertain, ambiguous, and fast-moving environments typical of the tech industry
Strong executive presence and ability to foster deep relationships with technical leaders and engineering teams
Have at least a high level familiarity with the architecture and operation of large language models and/or ML in general
Experience with prompt engineering, LLM evaluation, and architecting AI-powered systems
Make ambiguous problems clear and identify core principles that can translate across scenarios
Have a passion for making powerful technology safe and societally beneficial
Think creatively about the risks and benefits of new technologies, and think beyond past checklists and playbooks
Stay up-to-date and informed by taking an active interest in emerging research and industry trends
Understanding of developer tooling, SDKs, and technical integration patterns common in enterprise tech companies
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Colombia
Paired is a global recruiting agency that connects talented professionals with remote opportunities at companies around the world. Our mission is to help people find great jobs, wherever they are.
Paired is a global recruiting agency that connects talented professionals with remote opportunities at companies around the world. Our mission is to help people find great jobs, wherever they are.
About Our Client
Our client is a fast-growing e-commerce brand in the action sports and camera-mounting space. Its products help riders and athletes capture footage across motorcycle, motocross, mountain biking, cycling, snow sports, automotive, and other action sports.
Paid social is a major driver of the brand’s growth, and creative is one of its biggest opportunities to improve performance.
About Our Client
We’re looking for a Performance Creative Strategist to own the strategy behind paid social creative across Meta and other performance channels. You’ll use performance data, customer research, and clear hypotheses to decide what the team should produce next—and why.
You’ll build a steady pipeline of new concepts, turn insights into actionable briefs, and help the team identify and scale winning creative. This role focuses on performance creative strategy. It does not involve managing social media or buying media, and it goes beyond making content look good.
Responsibilities
Own the creative strategy for paid social across Meta and other performance channels.
Maintain a consistent pipeline of new concepts and variations for testing.
Review creative performance to identify winning hooks, formats, angles, products, audiences, and offers—and translate those findings into clear next steps.
Write detailed briefs for video ads, static ads, UGC, founder-led content, and product demos.
Develop hooks, scripts, headlines, calls to action, and messaging angles.
Collaborate with creators, video editors, designers, media buyers, and the founder to bring concepts to life.
Research customers, reviews, support conversations, competitors, trends, and adjacent markets to uncover creative insights.
Structure tests so the team can clearly understand what changed, why it changed, and what was learned.
Monitor creative fatigue and plan replacements before performance declines.
Adapt winning concepts across products, formats, audiences, and markets.
Keep concepts accurate to the products and on brand while moving the creative roadmap forward.
Requirements
Experience developing creative strategy for a performance-driven e-commerce brand or agency. This is the core requirement.
Strong understanding of Meta advertising and direct-response creative.
Ability to interpret ad performance data and use it to make creative decisions, not just produce reports.
Understanding of hooks, awareness levels, customer objections, offers, positioning, and purchase motivation.
Ability to distinguish a genuinely new concept from a minor visual variation.
Experience writing briefs, hooks, scripts, and ad concepts, and collaborating with creators, editors, designers, or media buyers.
Comfort giving clear, specific feedback and receiving direct feedback in return.
Strong organization across multiple products, audiences, and tests.
Strong written and spoken English.
Experience in action sports, motorcycles, cycling, cameras, or enthusiast products is a plus, but not required.
What Success Looks Like
The creative team knows what to produce next and why.
New concepts are ready before the pipeline runs dry, and briefs are clear enough to execute without unnecessary back-and-forth.
Creative decisions are backed by data, customer research, or a clear hypothesis.
Winning concepts are identified, analysed, and expanded quickly.
Failed tests still provide useful insights.
The number of profitable, scalable creatives increases over time.
Products are represented accurately, without misleading claims.
Creative output becomes more consistent without losing quality.
Benefits
Competitive salary (USD)
Work From Home
Flexible hours
Location: Australia
Our client is an international medical technology company focused on improving diabetes care through innovative and accessible solutions. Its portfolio includes insulin pumps, continuous glucose monitoring systems (CGMs) and blood glucose monitoring products.
As the company expands its global presence, it is looking for an experienced Business Development Manager to strengthen distributor partnerships and develop new commercial opportunities in Australia.
You will drive business development in the Australian market, working closely with distribution partners and the international team. Acting as the link between the company’s products and its local partners, you will help build sales channels, strengthen customer relationships and support product adoption.
Key Responsibilities
Develop and execute a business development plan for Australia.
Manage and grow relationships with existing distribution partners.
Identify and develop new distributors, customers and sales channels.
Work with distributors to establish commercial objectives, monitor performance and identify growth opportunities.
Build relationships with healthcare professionals, key opinion leaders (KOLs) and other relevant stakeholders in diabetes care.
Support partners with product positioning, commercial presentations and sales activities.
Monitor market trends, competitor activity and customer needs.
Coordinate with internal teams to address partner requirements and share market feedback.
Represent the company at relevant industry events, conferences and customer meetings.
Requirements
Several years of experience in business development, sales or marketing within diabetes care or closely related medical devices.
Experience with insulin pumps and/or CGMs; knowledge of both is strongly preferred.
A track record of developing distributor relationships and generating new business.
Strong understanding of the Australian healthcare market and medical device sales environment.
Experience building relationships with healthcare professionals and KOLs.
Ability to translate technical product information into clear commercial value.
An independent, proactive approach and confidence working in a developing market.
Fluent English.
Based in Australia, ideally Sydney, with willingness to travel as required.
Benefits
Ownership of business development in a strategically important global market.
The opportunity to help shape local commercial activities and distribution channels.
An international working environment and close collaboration with the global leadership team.
A portfolio of products supporting people living with diabetes.
Competitive fixed compensation plus a performance-based bonus.
Location: Turkey
Our client is an international medical technology company focused on improving diabetes care through innovative and accessible solutions. Its portfolio includes insulin pumps, continuous glucose monitoring systems (CGMs) and blood glucose monitoring products.
As the company expands its European presence, it is looking for an experienced Business Development Manager to strengthen distributor partnerships and develop new commercial opportunities in Turkey.
You will drive business development in the Turkish market, working closely with distribution partners and the international team. Acting as the link between the company’s products and its local partners, you will help build sales channels, strengthen customer relationships and support product adoption.
Key Responsibilities
Develop and execute a business development plan for Turkey.
Manage and grow relationships with existing distribution partners.
Identify and develop new distributors, customers and sales channels.
Work with distributors to establish commercial objectives, monitor performance and identify growth opportunities.
Build relationships with healthcare professionals, key opinion leaders (KOLs) and other relevant stakeholders in diabetes care.
Support partners with product positioning, commercial presentations and sales activities.
Monitor market trends, competitor activity and customer needs.
Coordinate with internal teams to address partner requirements and share market feedback.
Represent the company at relevant industry events, conferences and customer meetings.
Requirements
Several years of experience in business development, sales or marketing within diabetes care or closely related medical devices.
Experience with insulin pumps and/or CGMs; knowledge of both is strongly preferred.
A track record of developing distributor relationships and generating new business.
Strong understanding of the Turkish healthcare market and medical device sales environment.
Experience building relationships with healthcare professionals and KOLs.
Ability to translate technical product information into clear commercial value.
An independent, proactive approach and confidence working in a developing market.
Fluent Turkish and professional English.
Based in Turkey, ideally Ankara or Istanbul, with willingness to travel as required.
Benefits
Ownership of business development in a strategically important European market.
The opportunity to help shape local commercial activities and distribution channels.
An international working environment and close collaboration with the European leadership team.
A portfolio of products supporting people living with diabetes.
Competitive fixed compensation plus a performance-based bonus.
Location: Poland
Our client is an international medical technology company focused on improving diabetes care through innovative and accessible solutions. Its portfolio includes insulin pumps, continuous glucose monitoring systems (CGMs) and blood glucose monitoring products.
As the company expands its European presence, it is looking for an experienced Business Development Manager to strengthen distributor partnerships and develop new commercial opportunities in Poland.
You will drive business development in the Polish market, working closely with distribution partners and the international team. Acting as the link between the company’s products and its local partners, you will help build sales channels, strengthen customer relationships and support product adoption.
Key Responsibilities
Develop and execute a business development plan for Poland.
Manage and grow relationships with existing distribution partners.
Identify and develop new distributors, customers and sales channels.
Work with distributors to establish commercial objectives, monitor performance and identify growth opportunities.
Build relationships with healthcare professionals, key opinion leaders (KOLs) and other relevant stakeholders in diabetes care.
Support partners with product positioning, commercial presentations and sales activities.
Monitor market trends, competitor activity and customer needs.
Coordinate with internal teams to address partner requirements and share market feedback.
Represent the company at relevant industry events, conferences and customer meetings.
Requirements
Several years of experience in business development, sales or marketing within diabetes care or closely related medical devices.
Experience with insulin pumps and/or CGMs; knowledge of both is strongly preferred.
A track record of developing distributor relationships and generating new business.
Strong understanding of the Polish healthcare market and medical device sales environment.
Experience building relationships with healthcare professionals and KOLs.
Ability to translate technical product information into clear commercial value.
An independent, proactive approach and confidence working in a developing market.
Fluent Polish and professional English.
Based in Poland, ideally Warsaw, with willingness to travel as required.
Benefits
Ownership of business development in a strategically important European market.
The opportunity to help shape local commercial activities and distribution channels.
An international working environment and close collaboration with the European leadership team.
A portfolio of products supporting people living with diabetes.
Competitive fixed compensation plus a performance-based bonus.
Location: South Korea
FP Markets Group of Companies
is a well-established multi-regulated broker, found in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time
Business Development Manager
in South Korea.
We are seeking an experienced and results-driven Business Development Manager to drive the growth of our company in the region of Argentina. The ideal candidate will have a strong background in financial markets, a proven track record of acquiring and managing clients or partners (such as IBs and affiliates), and a deep understanding of the retail and/or institutional trading landscape.
Responsibilities:
Identify, develop, and onboard new Introducing Brokers (IBs), affiliates, and partners particularly in South Korea
Drive client acquisition and revenue growth through direct outreach, referrals, events, and partnerships
Develop and execute business development strategies in line with company goals
Build and maintain strong relationships with new and existing clients, partners, and affiliates
Monitor competitor activities, market trends, and regulatory changes in the FX/CFD industry
Collaborate with marketing and compliance teams to ensure campaigns and partnerships are aligned and compliant
Prepare regular reports, forecasts, and pipeline updates for the Regional Director
Represent the company at industry events, expos, and webinars
Candidate Profile:
2+ years of experience in a business development/sales role within the Forex / CFDs or financial trading industry is a must
Strong network of IBs, affiliates, or HNW retail/institutional clients
Solid understanding of MT4/MT5,cTrader and TradingView platforms, and the structure of brokerage services
Native Korean
Good command of English
Excellent communication, negotiation, and interpersonal skills
Self-motivated, goal-oriented, and comfortable working independently or in a remote environment
Understanding of compliance and regulatory requirements
Our offer:
Welcoming, young and multicultural team with approachable leadership
Ability to contribute to dynamic business at a growth phase
High level of autonomy, support of ideas and putting your expertise into the best practices for the company
Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
Competitive remuneration, regular salary reviews and performance-based incentive schemes
Vibrant company life: from team activities to global celebrations
Fully remote work
Journey to FP Markets:
Interview with HR (30 - 45 min) to assess match to our culture
Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations
Business Plan Presentation to the Head of BD
Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!
Location: Tashkent, Uzbekistan; Tbilisi, Georgia
We are looking for a detail-oriented Real Estate Contracts Specialist with a minimum of 2 years of experience in real estate transaction processing, contract administration, and property documentation.
The ideal candidate will be responsible for preparing and processing property reservation agreements, purchase and sale agreements, maintaining payment schedules, and ensuring accurate registration of real estate transactions.
Candidates must have strong knowledge of local real estate transaction procedures and be comfortable handling documentation for both local and international buyers.
Key Responsibilities
Prepare, review, and process property reservation agreements and purchase and sale agreements.
Coordinate real estate transaction documentation from reservation through completion.
Maintain and monitor property payment schedules, instalments, and transaction records.
Handle deal registration procedures in accordance with local real estate regulations.
Coordinate with sales teams, developers, banks, notaries, legal representatives, and clients.
Verify buyer details, property information, payment terms, and contractual documentation.
Ensure all agreements and supporting documents are accurate and completed within deadlines.
Maintain organised records of property transactions and contractual documentation.
Assist with transactions involving foreign buyers and ensure all relevant documentation is properly processed.
Follow up on pending agreements, signatures, registrations, and payments.
Requirements
Minimum 2 years of relevant experience in real estate transaction processing, contracts administration, or property documentation.
Previous experience working with a real estate developer, brokerage, bank, notary, or property-related organisation.
Strong knowledge of reservation agreements, purchase and sale agreements, and property transaction procedures.
Understanding of local property deal registration processes.
Experience maintaining payment schedules and coordinating transaction documentation.
Fluency in Russian and the local language.
Working proficiency in English.
Experience handling transactions involving foreign buyers will be considered an advantage.
Excellent attention to detail, organisational skills, and accuracy.
Ability to manage multiple transactions and meet deadlines.
Benefits
Office-based work;
International team and projects;
Compensation: fixed salary;
Minimal bureaucracy and a high level of trust from management;
Professional growth and development;
Supportive team, regular calls and the opportunity to work and grow in
fast-growing industries
.
Location: United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
As a People Partner at Docker, you will work with managers and employees across Marketing, G&A, and Products to help teams perform, grow, and navigate everyday people needs.
This is an individual contributor role for someone with solid HR experience, clear communication, and a practical approach to solving problems. You will build trusted relationships, coach managers, and own work from start to finish. You will work independently within your scope, partnering with your manager and People Team colleagues on more complex or sensitive matters.
_______________________________________________________________________
WHAT YOU’LL DO
- Build relationships with managers and employees across your client groups. Understand their priorities, team dynamics, and how you can support them.
- Coach managers on setting expectations, giving actionable feedback, supporting development, and addressing performance concerns promptly and fairly.
- Guide managers and employees through day-to-day and moderately complex employee matters. Gather relevant facts, evaluate options, and recommend practical next steps.
- Recognize when a situation requires broader input. Raise concerns promptly and bring a clear summary, your assessment, and questions to your manager or the appropriate partner.
- Coordinate and deliver core people processes within your client groups, including performance reviews, talent reviews, compensation cycles, promotions, and engagement action planning.
- Use people data and employee feedback to identify team-level patterns, recommend actions, and track follow-through.
- Help managers clarify roles, responsibilities, and team expectations. Support defined parts of workforce planning and organizational changes in partnership with your manager.
- Work with Talent Acquisition, People Ops, Total Rewards, Finance, Legal, and other partners to resolve questions and move shared work forward.
- Support global and distributed teams, working with regional experts to account for local requirements and differences in employee experience.
- Own defined People Team projects or workstreams, managing commitments, communicating progress, and raising blockers early.
- Share knowledge and practical resources with teammates, contribute ideas for improving processes, and actively seek feedback on your own development.
_______________________________________________________________________
WHAT YOU’LL BRING
- Relevant HR experience, typically four or more years, including hands-on experience advising managers as a People Partner, HR Business Partner, or in a similar role.
- Solid working knowledge of employee relations, performance management, talent development, compensation processes, and employee engagement.
- The ability to manage moderately complex work independently, organize competing priorities, and follow through on commitments.
- Sound judgment about what you can resolve within your scope and when to involve your manager or a specialist.
- Clear, thoughtful communication. You can explain sensitive information, ask useful questions, and offer a recommendation supported by facts.
- The ability to build credibility across teams, work through disagreement respectfully, and raise concerns when something needs attention.
- Curiosity about the business and an understanding of how people decisions affect team outcomes.
- Comfort using data to identify patterns and inform practical recommendations.
- Care, discretion, and attention to detail when handling confidential information.
- Experience working with distributed or global teams, or a demonstrated ability to collaborate across locations and time zones.
- Comfort using AI tools to support your work, with independent review of their outputs and sound judgment about handling sensitive information.
- Experience supporting Marketing, Product, or G&A teams is a plus, as is experience in a technology company.
_______________________________________________________________________
WHAT SUCCESS LOOKS LIKE
In the first month, you will learn Docker’s culture, People Team practices, and the priorities and structures of your client groups. You will connect with managers, understand current people needs, and learn where to find guidance and support.
In the first three months, you will independently manage day-to-day partnering needs and assigned people processes. You will provide practical manager guidance, follow through on commitments, and bring clear assessments when an issue needs broader input.
In the first year, you will be a trusted, reliable partner to managers and employees across your client groups. You will own moderately complex work from start to finish, contribute to improvements in team effectiveness, and deliver defined projects that support People Team and business priorities.
Visa sponsorship: Not available for this role.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $103,000 – $147,000 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Remote within: US, Canada, UK, Portugal
About the role
New vulnerabilities can be exploited soon after public disclosure, leaving application owners little time to patch. Cloudflare can drastically reduce this exposure through managed WAF protections, ad-hoc emergency policies, and tools that help customers identify affected applications and remediate them.
As Senior Product Manager for Zero-Day Protection, your goal is to help protect more than 20% of the Internet from HTTP-exploitable vulnerabilities and attacks. You will own the strategy, roadmap, execution, and customer experience for Cloudflare’s zero-day protection products, beginning with WAF Managed Rules. The role also shapes how Cloudflare helps customers identify affected applications, deploy temporary mitigations, investigate active exploitation, and remediate vulnerable software.
Responsibilities
Product strategy and roadmap
Own the strategy and roadmap for WAF Managed Rules and Cloudflare’s broader zero-day protection experience.
Partner with other product and engineering teams to help customers identify exposure, deploy mitigations, investigate attacks, and remediate vulnerable software.
Define how Managed Rules integrates with code scanning and exposure discovery to help customers identify applications affected by newly disclosed vulnerabilities.
Prioritize shared security primitives, telemetry, and APIs that make emergency protections easier to automate across Cloudflare’s security products.
Define workflows for creating, testing, deploying, and auditing ad-hoc emergency policies when a managed detection is not sufficient for a customer’s environment.
Partner with the Cloudflare Security Research team to turn threat intelligence, vulnerability research, and detection opportunities into product priorities. Security provide technical guidance; the PM brings customer impact and product context.
Partner with Security, Legal, and external researchers during coordinated disclosure processes to prepare customer protections and communications.
Discover and prioritize Enterprise operational needs with customers, Solutions Engineering, Support, and Engineering.
Customer experience
Own the end-to-end customer journey: identifying affected applications, discovering protections, deploying them safely, testing before enforcement, reviewing security events, investigating incidents, configuring exceptions and confirming remediation
Ensure customers can understand what protections they have, what events mean, and what action to take.
Establish feedback loops with Support, Customer Success, Solutions Engineering, and customers. Turn recurring friction and unmet needs into product priorities.
Operations and communications
Support the Cloudflare Security Research team’s vulnerability-response work by providing product context and customer perspective
Coordinate responsible disclosure and external vulnerability communications with Security, Legal, and Communications
Write technical posts, customer guidance, and product communications for security researchers, customers, press, and non-technical audiences
Represent Cloudflare in the broader security community, at conferences, and online as a product and technical spokesperson for Managed Rules and HTTP application vulnerabilities
Skills Required
Strong product-management experience, including strategy, roadmap ownership, discovery, prioritization, and cross-functional delivery.
Technical fluency to understand HTTP applications, vulnerabilities, exploits, and detection systems.
Ability to synthesize input from security research, engineers, customers, and commercial teams into clear product decisions.
Customer empathy and strong product judgment, especially for complex technical workflows.
Excellent written and verbal communication for technical and non-technical audiences.
Comfort operating in a fast-moving, ambiguous security environment.
Strong cross-functional leadership across Cloudflare Security Research, Engineering, Support, Customer Success, Solutions Engineering, Legal, Communications, and other product teams.
Nice to have
Security research, exploit-development, or detection-engineering experience.
Experience with WAFs, managed rules, security-rule rollout, false-positive management, application security, threat intelligence, security operations or vulnerability management.
Experience with Enterprise security operations, including APIs, automation, auditability, policy controls, logs, and SIEM integrations.
Experience with code scanning, software supply-chain security, or exposure discovery.
An established presence in the security research community, conference speaking, technical writing, or press engagement.
Compensation
Compensation may be adjusted depending on work location.
For
Lisbon
based hires: Estimated annual salary of 65,000 - 80,000 EURO
For
New York City
based hires: Estimated annual salary of $156,000 - $216,000
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote - Global
Workplace: Remote
Applications will be reviewed on a rolling basis. We encourage you to apply sooner rather than later!
We’re hiring a Head for the EA Infrastructure Fund (EAIF). This is an opportunity to shape millions of dollars in grantmaking toward the organizations, research, and community-building efforts that strengthen effective altruism's foundations, while also overseeing an updated version of CEA's Community Building Grants (CBG) program. Few roles offer this much leverage over the trajectory of EA. Your work and decisions will directly shape what exists in the ecosystem and what doesn't, from the organizations that get built to the research that gets funded.
You'll have significant autonomy to define the fund's strategic direction, grow its donor base, and build EAIF into an even more compelling vehicle for impact. This is a senior position on our EA Funds team, reporting to the Director of EA Funds.
ABOUT CEA
The Centre for Effective Altruism (CEA) stewards the movement of people putting effective altruism principles into practice to solve the world's most pressing problems. We’re working to build a flourishing future by applying evidence, reason, and compassion to challenges like global poverty, animal suffering, and existential risks.
Our work centers on growing and supporting a global community of people who rigorously analyze where they can do the most good – and take action on those insights. Current strategic priorities include increasing understanding of effective altruism and its principles, growing the number of people who are motivated by EA principles to take significant action to address pressing problems, and diversifying funding sources for high-impact work.
We had significant success in 2025, building momentum within CEA. Our headcount grew from 42 to 66 core staff. Program participation (e.g., events, courses, groups) grew https://forum.effectivealtruism.org/posts/NKrpEdg7wAgcoHNRG/cea-is-growing-again-25-more-people-engaged-with-our-1 by 20-25% year over year. We merged https://forum.effectivealtruism.org/posts/BLvTcMMEQGFYsh6Jw/ea-funds-and-cea-are-merging with EA Funds https://funds.effectivealtruism.org/ and are rapidly scaling up our capacity for grantmaking and associated fundraising.
In 2026, we’re maintaining ambitious momentum https://forum.effectivealtruism.org/posts/Dy4iGHbAkKAQ4t2Dw/building-sustainable-momentum-progress-report-on-cea-s-2025 while building the foundations for a step-change in the wider EA ecosystem’s growth trajectory from 2027 onwards.
ABOUT EA FUNDS AND EAIF
EAIF is part of Effective Altruism Funds (EA Funds), which is the grantmaking arm of CEA. EA Funds directs financial resources to particularly cost-effective and impactful projects across four funds: the EA Infrastructure Fund, the Long-Term Future Fund, the Animal Welfare Fund, and the Global Health and Development Fund.
It's a particularly exciting time to join EA Funds. The team's recent integration with CEA allows it to benefit from shared infrastructure and opens up significant opportunities for programmatic synergies. We've also seen the Animal Welfare Fund scale from ~$3M to $10M in a single year under full-time leadership, with tens of millions more expected, and we believe significant growth is also possible for EAIF with the right person at the helm.
The EA Infrastructure Fund https://funds.effectivealtruism.org/funds/ea-community occupies an important position in the EA funding landscape. It is one of the very few funders dedicated to EA "meta" efforts: the work that multiplies the impact of direct work on the world's most pressing problems. Its scope spans the organizations, research, and initiatives that support the EA ecosystem as a whole: funding EA groups around the world, supporting efforts to communicate EA ideas to new audiences, backing research on cause prioritization, seeding effective giving platforms that move donations to high-impact charities, and more. While EAIF is not quite alone in supporting that ecosystem, the landscape for meta-EA funding remains far thinner than for cause-specific work — and there are important areas, such as communication about EA principles, cause prioritization research, or smaller or early-stage projects, that would likely not get supported without EAIF. You will shape and lead the strategy of this fund, and in doing so, play a significant role in whether the EA ecosystem lives up to its potential.
ABOUT THE ROLE
You will be responsible for high-quality grantmaking, strategic leadership of the fund, and fundraising. You will make grants yourself – including actively sourcing high-impact opportunities – while working to grow the fund's capacity over time.
With EAIF's integration into CEA and this new leadership hire, we're looking to bring fresh strategic energy to the fund. As the fund’s leader, you'll have significant latitude to define what EAIF should focus on and how it can add the most value. The right candidate will be guided by EA principles, think rigorously about where EAIF's marginal dollar does the most good, and be willing to update that thinking over time.
We are genuinely open to your perspective on questions like:
- How should EAIF position itself relative to other funders supporting the EA ecosystem?
- What types of grants and grantees should EAIF prioritize to best support the community's potential to do good?
- How do we make EAIF a compelling product for donors, whether they're already excited about supporting EA infrastructure or just starting to see its value?
COMMUNITY BUILDING GRANTS
In addition to leading EAIF, you will also lead an updated version of CEA's Community Building Grants (CBG) program, primarily focused on its grantmaking role https://forum.effectivealtruism.org/posts/i5RED3rv2h74pw6vp/transitioning-the-community-building-grants-program. This program will continue to provide funding to professionalized local and national EA communities around the world. It is a distinct program with its own funding sources and grantmaking process, but its mission is closely aligned with EAIF's scope. We see the combination of these responsibilities as a natural fit and an opportunity to take a more integrated view of how funding supports the EA community ecosystem.
CONTRIBUTING TO EA FUNDS' BROADER STRATEGY
As a senior member of the EA Funds team, you'll also contribute to the overall strategic direction of EA Funds more broadly — sharing insights from EAIF's work, collaborating with other fund leads, and helping strengthen the platform as a whole.
These goals will be supported by other teams at CEA. CEA's Marketing and Communications team will partner with EA Funds to highlight the work of grantees, and we plan to hire fundraising staff to facilitate donations to EA Funds.
KEY RESPONSIBILITIES
GRANTMAKING
- Investigate and evaluate grant opportunities rigorously, assessing theories of change, team strength, expected impact, and other relevant factors
- Actively source high-quality applications and grantmaking opportunities, including, where appropriate, encouraging promising individuals to pursue projects EAIF could fund
- Communicate your grantmaking reasoning transparently through grant reports, feedback to applicants, and public writing
- Contribute to improvements in the grantmaking processes of EA Funds
STRATEGIC LEADERSHIP
- Develop a compelling strategy for EAIF's focus areas, grant types, and role in the funding ecosystem
- Oversee an updated version of CEA’s Community Building Grants program, ensuring it effectively funds strong EA community builders worldwide
- Represent EAIF and the Community Building Grants program (and occasionally EA Funds as a whole) within the EA community and to external stakeholders
- Contribute to EA Funds' broader strategic direction as a senior team member
FUNDRAISING
- Grow EAIF's donor base in collaboration with other CEA teams (e.g. EA Funds leadership, incoming fundraising staff, and the Marketing and Communications team)
- Build and cultivate relationships with potential donors
- Communicate EAIF's impact and strategy in ways that are honest and compelling
ECOSYSTEM DEVELOPMENT
- Develop strategic partnerships with other aligned funders and organizations
- Collaborate with grantees and groups of grantees to help them succeed and maximize their impact
- Contribute to the broader EA community's thinking on funding priorities and strategic questions
TEAM BUILDING
- Hire and manage additional staff to support grantmaking efforts as the fund grows
WHAT WE'RE LOOKING FOR
At a minimum, we want a candidate who has:
- Genuine commitment to EA principles: commitment to careful reasoning about impact, willingness to change your mind based on strong reasoning and evidence, and concern for doing the most good. We're looking for someone who leads with principles rather than fixed conclusions about which interventions or focus areas matter most.
- Familiarity with the EA community: understanding of its key organizations, debates, and dynamics, and well-reasoned views on how to best support it.
- An entrepreneurial mindset: the drive to shape a fund's strategic direction, build something ambitious, and adapt as the landscape evolves.
- Strong social and communication skills: the ability to professionally represent EAIF, EA Funds, and CEA, build networks, and navigate a wide range of conversations with grantees, donors, and community members.
In addition, it will be valuable if you have:
- Strong strategic thinking and planning abilities
- Strong written communication skills, with the ability to explain complex reasoning clearly and build trust with diverse stakeholders
- Strong people and project management skills
- Experience in grantmaking, philanthropic leadership, or related fields
- A track record of building and scaling products or programs
- Experience managing multi-million dollar budgets
- A track record of leading fundraising efforts
We recognize we may be unlikely to find someone who fits all of these criteria, and we encourage you to apply even if you aren't sure you're fully qualified.
OTHER INFORMATION
- This is a full-time, remote position. We prefer applicants who are able to work in time zones between US Pacific Time and CET.
- We have an office in Oxford, UK, that you would have access to.
- Start date: We'd ideally have you start as soon as possible, but would consider a later start for the right candidate.
- Reports to: Loic Watine, Director of EA Funds
- Compensation
- US: For this role, we offer a base salary of $203,433 and a 10% unconditional 401k contribution.
- For candidates outside the US, base salary is converted from USD to your local currency using a fixed exchange rate.
- Benefits include private health insurance, flexible work hours, a $6,000 annual professional development allowance, a $6,000 mental health support allowance, extended parental leave, ergonomic equipment, 25 days of paid vacation or country-specific time off entitlements, whichever is greater.
- This role will involve travel. There are likely 4-6 trips annually to attend team retreats and other events, including several international trips.
We are committed to fostering a culture of inclusion and encourage individuals with diverse backgrounds and experiences to apply. We especially encourage applications from self-identified women and people of colour who are excited about contributing to our mission. The Centre for Effective Altruism is an equal opportunity employer. If you need assistance or an accommodation due to a disability, or have any other questions about applying, please contact jobs@centreforeffectivealtruism.org.
CEA participates in E-Verify for US employees.
We are committed to protecting your data. See our privacy policy https://www.centreforeffectivealtruism.org/privacy for more information.
EVALUATION PLAN
We expect the interview process to include the following steps (subject to change):
- Application
- Test task 1
- Test task 2
- Initial interview
- Final interview
- 1–2 day work trial
- Reference checks
Location: Remote (US); San Francisco, CA; New York, NY (HQ)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.
You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.
This role is focused on Commercial customers, supporting high-growth companies with standardized financial workflows, core ERP integrations, and repeatable implementation patterns that drive fast time-to-value.
WHAT YOU'LL DO
- Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations
- Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success
- Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options
- Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API
- Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs
- Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly
- Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base
- Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams
WHAT YOU NEED
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
- Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
- Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
- Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: North America
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
Over the past years, Linear has experienced incredible organic growth and has become an instrumental tool for many of the world’s best product teams. We believe customer support should always feel like an extension of that experience. As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based within U.S. and Canada Eastern or Central Time. You can work from anywhere within those time zones. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you’ll do
- Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery
- Investigate and resolve inbound customer issues reported through all communication channels, including email, Slack, Twitter, and Reddit
- Partner with our engineering team to document and reproduce bugs
- Surface trends and insights from customer feedback to the team at large to inform product choices
- Lead select strategic projects to improve the support experience, internal knowledge sharing, and product operations
What we're looking for
- Passion about technology, quality, and Linear’s mission
- Excellent communication and customer service skills and experience working with a technical or engineering user base. Ability to adapt your communication approach to non-technical users.
- Experience troubleshooting technical issues, including APIs and integration setups. Ability to reproduce bugs with Linear and our integrations in various environments (different browsers, Windows, Mac, Mobile).
- Familiarity with SQL, Javascript, APIs, and GitHub is a plus. If you don’t have direct experience in these areas, curiosity to learn more is desirable as well. Please note that this is not a product engineering role.
- Based in U.S. or Canada Eastern or Central Time only.
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
- Remote-first with no required commute
Compensation
For US-based candidates, the expected cash compensation range for this role is $95,000—$135,000. For sales roles, this range represents on-target earnings (OTE), including base salary and variable compensation; for all other roles, it represents base salary. Final compensation is determined based on job-related knowledge, skills, and experience. For sales roles, actual earnings vary based on sales performance. Equity is a meaningful part of all offers at Linear.
Learn how we think and work
- A story about our mission: Read Me https://linear.app/readme
- Building our teams: Why and how we do work trials at Linear https://linear.app/blog/why-and-how-we-do-work-trials-at-linear
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- How Linear uses Linear: How our Customer Experience team works in Linear https://linear.app/now/cx-in-linear
- A video series: Conversations on Quality https://linear.app/quality
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Location: Munich, Germany
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is building the team to help the world's most ambitious organizations adopt Claude in ways that are transformative, safe, and lasting. Our Forward Deployed Engineers embed directly with strategic customers to ship production AI applications that solve real business problems. As this practice grows, we need a founding leader to build and scale it.
As the first FDE Manager in DACH, you'll own the team that sits at the frontier of enterprise AI deployment. You'll hire and develop a high-performing team of FDEs, set the technical and operational bar for customer engagements, and build the playbooks that turn one-off successes into repeatable patterns. You'll work hand-in-hand with Engagement Managers who own delivery logistics and stakeholder management, while you ensure your team is shipping quality code, growing technically, and representing Anthropic at the highest level in customer environments.
This is a player-coach role with a strong bias toward leadership. You'll stay close enough to the technical work to review architectures, debug production issues, and pair with your team when it matters — but your primary impact will come from the people you hire, the standards you set, and the culture you create. You'll partner cross-functionally with Sales, Product, and Engineering to shape how Anthropic serves its most strategic customers, and your team's field insights will directly influence product direction.
This role requires someone who thrives in ambiguity and is energized by building from zero to one. You'll be defining what good looks like for FDE management at Anthropic — there is no existing playbook to follow.
Responsibilities
Hire, develop, and retain a world-class team of Forward Deployed Engineers. Set a high bar for technical talent and customer instincts.
Conduct regular 1:1s, provide technical mentorship, and invest in the career growth of each team member. Create an environment where FDEs do the best work of their careers.
Staff and oversee customer engagements across your team's portfolio, making resource allocation decisions that balance customer needs, team development, and business priorities.
Collaborate with account teams and Engagement Managers during the pre-sales process to qualify engagements, scope work, and inform statements of work.
Review technical architectures and code produced by your FDEs, ensuring the team ships high-quality, production-ready solutions that solve real customer problems.
Stay hands-on enough to lead technical discovery sessions, prototype solutions, and debug complex issues alongside your team when needed.
Build repeatable playbooks, starter repositories, integration templates, and an internal knowledge base that captures what your team learns in the field.
Define team OKRs that tie to customer success outcomes and product adoption goals. Create operational cadences — standups, retros, engagement reviews — that keep the team aligned.
Partner with Product and Engineering to translate field insights into product improvements. Serve as the voice of the customer in internal planning.
Travel to customer sites as needed (25-50%), particularly during engagement kickoffs and for your team's highest-priority accounts.
You may be a good fit if you have
10+ years of experience in software engineering, solutions architecture, or a technical customer-facing role such as forward deployed engineering or consulting.
2+ years of people management experience within a services/post-sales/FDE organization with a track record of hiring, developing, and retaining strong engineers.
Experience building organizations from 0->1, not just inheriting an existing one.
Experience working directly with enterprise customers on technical implementations, including comfort navigating complex organizational dynamics.
Executive presence with the ability to move fluidly between strategic conversations with senior stakeholders and hands-on debugging sessions with engineers.
Strong written and verbal communication skills. You can translate technical complexity into clear narratives for diverse audiences.
Genuine excitement about building something new and defining what great looks like for a team that doesn't yet exist.
Why this role matters
You'll be a founding leader of a team that defines how enterprises adopt and scale AI. Your work will directly influence Anthropic's product direction, create reusable patterns for the broader customer base, and establish Anthropic as the trusted partner for AI transformation — all while advancing the responsible development of frontier AI systems.
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote (Central & South America)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
ABOUT THE ROLE
Working with Workplace customers (B2B) means being at the front line in our efforts to support healthcare facilities in delivering better care. The Workplace team is unified by our common goal: to represent our obsession with the customer experience through thoughtful action.
Clipboard is looking for highly motivated, customer-focused individuals to join our team as B2B Client Support Specialists (Workplace Support Agents).
This role is open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively. No specific degree required.
SUCCESS FACTORS
- Customer-Centric Mindset – You genuinely care about helping customers and take ownership of their problems.
- Strong Communication Skills – Clear, professional English (both spoken and written) is critical for success in this role.
- Proactive Problem-Solving – You don’t just follow scripts—you think critically and find long-term solutions for customers.
- High Accountability – We value people who hold themselves to high standards and consistently deliver results.
Responsibilities
- You will engage with our Workplace customers over both voice and email correspondence.
- Deliver fast, accurate, and empathetic support to our workplace customers across voice and email, resolving shift, payment, and platform-related issues in real time
- Navigate tools like Zendesk and the Clipboard portal to investigate cases, update form fields, log clear internal notes, and maintain accurate documentation
- Apply sound judgment and critical thinking to troubleshoot issues, follow or adapt workflows, and escalate only when necessary
- Develop deep expertise in our products and processes to identify recurring issues or process gaps, helping improve both customer experiences and internal operations.
- Work cross-functionally with teams such as Billing, Account Management, and Worker Operations to gather the necessary information and ensure customer issues are resolved effectively
- Uphold our values https://www.clipboardhealth.com/careers such as unreasonably fast, ownership, and uncomfortably high standards in every interaction
Why Join Clipboard?
- 100% Remote – Always. Work from anywhere in the world.
- Fast-Paced Startup Environment. Join a company that values curiosity, independence, and growth.
- A Hiring Process That Rewards Skills, Not Just Experience. Every applicant gets a fair shot—our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our workplace customers
Hiring Process
1. Application
2. Case Study
3. Interview with Hiring Manager
4. Executive Interview
5. Offer
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
ГибридheadDelhi, India; Mumbai, India
ГибридAdelaide, Australia; This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones; Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability
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УдалённоUnited States; Experience working with distributed or global teams, or a demonstrated ability to collaborate across locations and time zones
seniorDistributed
УдалённоheadWe prefer applicants who are able to work in time zones between US Pacific Time and CET
УдалённоRemote (US); San Francisco, CA; New York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
УдалённоСША; This role is open to candidates based within U.S; You can work from anywhere within those time zones
Munich, Germany
УдалённоThis role is open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively