Location: United States + International (Remote)
GiveWell’s mission is to help people in need as much as we can by researching the most cost‑effective ways to save and improve lives, sharing our work openly, and directing donations to the programs we believe will do the most good. Our work, which focuses on global health and well-being, is funded by tens of thousands of donors who rely on our research to inform their giving. We’ve grown from directing $1.5 million in 2010 to directing more than $400 million in 2025. We anticipate our total grantmaking is likely to approach or even exceed $1 billion this year, and we are working toward a future that could be several times that scale. Through years of deliberate groundwork, we’ve been growing our research capacity and scope in order to direct substantially more funding to the most impactful opportunities we can find.
The role
Senior Program Officers are the leaders of GiveWell's grantmaking. In this role, you'll take primary responsibility for a significant grantmaking portfolio, setting its strategy and sifting through the many opportunities we could fund to focus on those that matter most. Your decisions will inform the allocation of hundreds of millions of dollars to dozens of grantees. You'll also communicate externally about our work and mentor and advise other members of the team.
You will build and lead a grantmaking portfolio that brings rigor and creativity to GiveWell's hardest funding problems. You'll combine rigorous review of empirical evidence, cost-effectiveness modeling, strong grantee relationships, ground-truthing of how programs are actually delivered, discussions with subject matter experts, understanding of the broader context, and your own judgment to decide what to fund, how to structure it, and when to build something new. In the course of your work, you might approach questions like these:
How should we balance exploring and seeding new, smaller opportunities with funding cost-effective opportunities at scale today?
When the best opportunity doesn't exist yet, how do we create it, whether through co-design, seeding an implementer, or shaping broader incentives?
What is the best direction for our portfolio, and are we correctly prioritizing the programs and grantees we fund?
Where are the highest-impact opportunities to expand the portfolio while improving its cost-effectiveness?
How can we triangulate empirical evidence against expert opinion and other qualitative features, like a grantee's organizational track record?
Do a grantee's reported outputs reflect real coverage, quality, and adherence to evidence-based practices on the ground?
What research can we fund today that could substantially improve our grantmaking five years from now?
How much uncertainty are we willing to accept before making a grant, and which questions do we need to answer first?
Senior Program Officers work closely with
Senior Researchers
, an equivalently-leveled, parallel role on our team. Senior Researchers typically set the research agenda for grantmaking areas and tackle the thorniest, most open-ended questions we face, while Senior Program Officers own the grant and portfolio decisions — deciding what we fund and why, and incorporating Senior Researchers' analysis into their decisionmaking. Senior Program Officers have a research mindset, too: they're comfortable digging into a cost-effectiveness model and forming their own view of the evidence.
Team structure
Our research department is currently organized into eight teams:
Five of the teams (Water, Livelihoods, Nutrition, Malaria, and Vaccines) focus on specific areas of grantmaking.
The New Areas team focuses on interventions in domains that are new to GiveWell.
The Cross-Cutting team focuses on methodological issues, research quality, and other big-picture concerns that cut across all of our research work.
The Commons team provides generalized research support to each of the other teams, including landscaping research, vetting, and publishing.
New Senior Program Officers typically begin on our Cross-Cutting team, where they complete a structured onboarding program with one-on-one feedback on core GiveWell skills like evidence review, cost-effectiveness analysis, and clear research writing. Onboarding usually lasts one to two months.
We generally decide which team a new hire will join by the end of onboarding. Most move onto one of our grantmaking teams (for example, Malaria, Nutrition, Vaccines, or New Areas), and some stay on Cross-Cutting. Placement is based mainly on the research team's needs. In most cases, we won't know at the time of the offer which team someone will join, but if a candidate brings specialized expertise, we may settle on a team sooner. Once placed, team members usually stay on that team long-term.
Team values
We think our research team has unique qualities:
We care deeply and centrally about finding and sharing truth.
Truth-seeking is one of our
core values
. We post
our mistakes
and we prize our team members who keep our culture of free-flowing feedback strong.
We are independent.
We focus 100% on finding the most cost-effective opportunities to save and improve lives. Our researchers assist in communicating our research findings to the public and our donors, and on occasion we provide tailored advice to ultra-high-net-worth donors who want to rely on our expertise to direct their giving—but we never ask our researchers to trade off against honesty, or to hide their real beliefs.
We don’t waste time.
Once it’s clear that a particular research question is unlikely to change our bottom-line funding recommendation, we drop it as quickly as possible. We encourage our research staff to constantly re-evaluate their portfolios and only work on the highest-priority questions.
Lean research team = huge personal impact.
In 2026,
our research team of ~80 people is directing close to 1 billion dollars and we expect grantmaking dollars per research team member to increase in the future.
We work well together.
Our research team is lean because we’re able to attract top-tier people, all of whom complete skills-based assessments before joining our staff. We maintain a high-performing, collegial culture and pay our staff accordingly.
About you
The strongest candidates typically have at least 5-10 years of professional experience, a significant portion of which was in similar or closely-related roles. Many of our senior staff have quantitatively-oriented advanced degrees, but there’s no hard academic requirement — what matters to us is that you’ve used empirical tools to make rigorous, evidence-based decisions under uncertainty, whether you’ve done that in graduate training or hands-on experience.
In addition to relevant experience with the responsibilities listed above, we'll be interested in people with strong track records in any of the following areas:
Funding, building or scaling new programs, initiatives, or organizations.
Using rigorous quantitative analysis and cost-effectiveness modeling to support decisionmaking
Building relationships with diverse stakeholders (you'll work with other funders, research organizations, NGOs, and more, so it will be important for you to have strong skill in this area)
Owning large budgets and/or grant portfolios
Excellent written and verbal communication, with an emphasis on directness and clarity
Setting and iterating on strategy in complex, fast moving environments
It’s a plus, but not required, if you have experience:
Engaging with global health, development, or related fields
Reviewing randomized controlled trials and impact evaluations
Working with governments or multilateral organizations
Gathering first-hand data to inform program design
Managing a variety of grant types, including advocacy and market-shaping initiatives
You can review our staff bios
here
for more practical insight on the backgrounds and experience of our current team.
We expect that people with the soft qualities below will be the most successful and happy on our team. This isn’t a full list, but hopefully it conveys the gist of our team’s professional personality:
GiveWell’s mission and methods are personally energizing—you like our approach to research and you find personal meaning in our story of impact.
You’re abnormally curious—you ask lots of questions, and you’re willing to interrogate others’ work. Your curiosity also extends to your own work—you aren’t defensive when your research comes under scrutiny.
You get things done, and you'll drop what you're doing when something matters more. You drive work to conclusions efficiently, and when the evidence shifts or a higher-value opportunity appears, you’re eager to pivot.
You're entrepreneurial. When you see a gap, you want to fill it, whether that's designing a new program, finding an implementer, or setting up a new kind of funding mechanism. You make bets under uncertainty.
You routinely think about and surface the value judgments, background knowledge, and strategic commitments that undergird your work. You understand the potential effects of mistaken mental models, so you strive to improve yours and your team’s.
You dislike it when people express strong confidence in views that don’t seem to rely on commensurate evidence. You carefully and legibly communicate about your confidence levels.
You appreciate the value of an excellent reputation and strong relationships. You can moderate your directness and intensity when you’re communicating with external folks.
You love a
gnarly problem
. You figure out the most important questions to answer, go deep on the details where they matter (and move on where they don’t), and reassess your mental models based on what you’ve learned.
The details
Compensation:
We set salaries using a location-based tier system. Our pay for this role:
NYC or the San Francisco Bay Area: $308,000.
All other U.S. locations: $280,000.
International: Similar to the “all other U.S. locations” salary, based on historical exchange rates and delivered in locally-denominated currency.
Benefits
: Our
benefits
include:
Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents)
Four weeks of paid time off per year
16 weeks of fully paid parental leave
Ergonomic home workstations or coworking space memberships
Automatic contribution equal to 5% of your gross salary into your 403(b) retirement plan (for U.S. based staff)
Countries we can hire from:
GiveWell is a remote-first organization. However, for the time being, we can only hire within a select number of countries (US, UK, Canada, Switzerland, and Germany). To be considered for a role with GiveWell, you need to already be based in one of those countries or be willing to move to one of them. We expect to expand the list of locations where we can hire over the course of 2027, and our job descriptions always reflect the current status — so we'd encourage you to check back and apply again for a role you're eligible for.
Visa sponsorship:
The US is the only country where visa sponsorship is possible for a number of roles, and it's assessed on a case by case basis. For all other countries, you need to already have work authorization, we cannot sponsor visas.
Why we work this way:
Focusing on countries where we already have tested onboarding processes lets us move candidates through hiring faster and with fewer surprises. Every additional country brings its own labor laws, EOR requirements, and new processes to work through, which slows things down for hiring teams and new colleagues alike. Concentrating our footprint keeps the experience consistent and supports GiveWell’s wider absorption capacity goals.
Flexibility:
We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another.
Travel:
Research team members are sometimes required to attend international site visits and conferences (on average 1-2 per year), with additional travel for those interested in traveling more. Additionally, we strongly encourage staff members to attend annual department retreats and twice-annual whole org visit weeks to bond with other team members and complete in-person work. We'll discuss travel obligations in more detail during late stages of the hiring process, and we’ll accommodate staff who have conflicting obligations.
Start date:
We’d like a candidate to start as soon as possible after receiving an offer, but we’ll offer flexibility for candidates whose personal or professional circumstances require them to moderately delay their start date.
Application deadline:
We don't currently have an application deadline. If that changes, we'll update the posting. We're reviewing applications on a rolling basis, so we recommend applying as soon as possible.
Miscellaneous details:
Please note that our hiring process relies on some (not all) of the same work trials that we use in our Researcher and Senior Researcher roles (including team-specific Senior Researcher postings). If you applied to one of these roles within the last year, you should hold off on applying to others unless our team reaches out directly. If you're interested in multiple roles, please just apply once and note in your application that you'd like to be considered for the other roles, too.
After application review, our hiring process consists of a short application exercise and up to 15 hours of compensated work trials. You can see more details about our hiring process on our
FAQs page
!
We devote significant staff capacity to initial application review, and we respond to all applications as quickly as possible.
We have a strong preference for full-time applicants, but we sometimes consider applications for part-time work on a case-by-case basis. We aren’t interested in reviewing applications for contract or project-based work at this time.
If we settle on an application deadline, we’ll write it in bold here. If you’re on our website job posting and don’t see a deadline, there is no deadline. If you’re reading this on an external job board and don’t see a deadline, you should double-check on our
website
.
You don't need to submit a cover letter—we rely mainly on your resume and answers to the application questions below when we're making early decisions.
About GiveWell
GiveWell is dedicated to finding and evaluating highly cost-effective global health and development opportunities, and we publish all the work, reasoning, and uncertainties behind our funding decisions. Our
giving funds
enable donors to contribute to the most impactful and cost-effective programs our researchers identify.
GiveWell is one of the world’s largest private funders of global development efforts. Trusted annually by tens of thousands of donors, GiveWell searches for highly cost-effective programs that save or improve lives the most. Since 2007, more than 150,000 donors have given over $2.6 billion through GiveWell to the most promising programs its research has identified, which we estimate will save more than
340,000 lives
.
GiveWell is most well-known for recommending a small number of
Top Charities
, which currently support
seasonal malaria chemoprevention
,
insecticide-treated nets
,
vaccine incentivization
, and
vitamin A supplementation
. However, most of our research capacity and grantmaking is devoted to
cost-effective opportunities outside of those programs
.
GiveWell
grants
have:
Helped governments
navigate changes to the funding landscape
and implement high-impact health programs, like
HIV/syphilis screening and treatment
for pregnant people in Zambia and Cameroon.
Sought to scope and scale promising interventions that don’t have clear existing implementers. We are supporting the
Clinton Health Access Initiative’s Incubator
to identify potentially cost-effective interventions and create programs that we would be excited to support in the future. For example, we
funded a program
to prevent tuberculosis among young children in Uttar Pradesh and Bihar, India, that we co-designed with CHAI through the Incubator program.
Provided funding to ensure that programs that recently faced foreign aid funding cuts could continue, like
healthcare support and malnutrition treatment
in northern Cameroon.
Funded program delivery alongside strengthened monitoring and evaluation, as in our grants to support
treatment of clubfoot
and to
evaluate the program
.
Tested our
assumptions and refined our understanding
through further research and data collection, including
improved estimates of disease burden
and studies on
the effect of water chlorination on mortality
and
the impact of a tree-planting program on farmers’ income
.
We make our reasoning public and transparent so others can challenge it (sometimes we even
pay people to point out our errors
). We go to unusual lengths to check our assumptions and assess our impact, including
funding research
to address our uncertainties and gathering
independent monitoring and evaluation data
about the programs we support. We
change
our minds when the evidence demands it. For more about GiveWell, listen to Ezra Klein’s
recent interview
with GiveWell’s co-founder and CEO Elie Hassenfeld.
Additional information
We don’t want to miss candidates that could do great things at GiveWell. Practically, that means a GiveWell staff member reviews every application carefully, considering the whole picture of your background and potential. If you’re on the fence about applying because you meet some but not 100% of our preferred qualifications (some studies suggest this hesitation is especially common for women and people of color), we encourage you to apply anyway.
GiveWell is an Equal Employment Opportunity employer by choice. At minimum, this means that we comply with all federal, state, and local EEO and employment laws. Beyond the requirements of those laws, we value our team’s diversity in all respects, and we desire to maintain a work environment free of harassment or discrimination—we want our team members to thrive at GiveWell. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org. We will consider employment for qualified applicants with arrest and conviction records.
By submitting an application, you acknowledge that you have read and consent to GiveWell's
Privacy Statement for Applicants
. By completing an application exercise, you acknowledge and assent to
GiveWell's Work Trial Policy
.
Location: New York, New York; San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
The CX Strategy & Ops Lead is responsible for designing & executing the customer support strategy to ensure that the company provides an exceptional customer experience at scale. As a strategic partner to CX Leadership, they will partner with cross-functional teams to identify and prioritize customer needs, pain points, and opportunities for improvement, and develop and implement strategies, programs, processes and technology to deliver high-value, personalized support for a diverse array of users. The CX Strategy & Ops Lead will define and track key performance metrics to measure the effectiveness of customer support initiatives; They'll stay up to date on industry trends and best practices in customer support to ensure Notion is at the leading edge. They will identify areas to leverage AI to increase CX efficiency and effectiveness and maximize the impact of our support offering across both digital and human experiences. They will need to have strong project management skills, excellent communication and interpersonal skills, and be able to work collaboratively with cross-functional teams to bring strategies to life.
WHAT YOU'LL ACHIEVE:
- Own the execution of the customer support strategy to ensure that the company provides an exceptional customer experience at-scale for all Notion users.
- Identify and implement operating frameworks to streamline customer support operations - including capacity planning, targeting setting, customer segmentation and targeted CX engagements, etc.
- Refine and track key performance metrics (CSAT, FRT, Churn, Usage metrics, etc.) to measure the effectiveness of customer support initiatives.
- Build a robust forecasting and analytics process to determine trends across demand, capacity, churn, ticket volume etc. -- and what we should do about it
- Help project manage enhancements/changes to tech stack for CX (including Zendesk, Gainsight, Decagon, etc.).
- Influence decision making, problem solving, and programs for CX across programs, projects, and teams.
- Continuously automate and scale our customer journey, touch-points, triggers, and playbooks.
- Introduce and track new metrics to ensure our CX business is performing efficiently, predictably and effectively from a financial perspective
- Operate as both an extension of the CX and RevOps Leadership teams to ensure cross-functional alignment with broader GTM and Company strategy
- Set annual and semi-annual plans that create customer value at-scale: Guide and define headcount, opex, and OKRs
- Serve as a strategic trusted advisor to Head of CX and CX Leadership team
SKILLS YOU'LL NEED TO BRING:
- 8+ years of experience in customer support and success strategy and operations.
- 3+ years of people leadership experience
- Passion for improving the Customer Experience and Customer Value
- Strong project management skills, with the ability to manage multiple projects simultaneously in a fast-paced, high-growth environment.
- Excellent communication and interpersonal skills. You are a skilled dots-connector and expert in working collaboratively with cross-functional teams to get things done. You’re experienced in communicating across levels and audiences, from technical ICs up to C-Suite and/or Board
- Strong analytical skills, with the ability to analyze data and make data-driven syntheses, diagnose and scope problems, inform and gain buy-in to recommendations, and track success.
- AI-first approach — Experience implementing digital and/or scaled programs to increase efficiency while improving customer outcomes. AI-first approach towards building and implementing RevOps methodologies
NICE TO HAVES:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Experience leading customer support and success teams
- Experience leading data engineering, AI and automation teams
- Positive attitude and enthusiasm to make an impact!
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $230,000 - $260,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Poland
Who we are
We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account.
We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want.
Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders.
Our culture
Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it.
That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones.
Company & Culture
EXANTE is a pioneering wealth tech company that delivers cutting-edge centralised trading solutions and robust B2B financial infrastructure, driving value through innovative technology. Our proprietary trading platform offers seamless access to diverse financial instruments—including stocks, ETFs, bonds, futures, and options—all within a single, multi-currency account.
We cultivate a culture that transcends the ordinary, where rapid responses to market dynamics and proactive problem-solving are the norm. At EXANTE, the potential to make a meaningful impact is ever-present. Our team members continuously pursue personal and professional growth, empowered to spearhead change across people, processes, and products. True innovation stems from an insatiable desire for improvement, and everyone at EXANTE is committed to fostering this spirit and propelling the company forward.
As a rapidly expanding global firm with over 600 talented employees from 65 nationalities across 70 locations, we are a frontrunner in the financial sector. Our investment priorities are clear: We prioritise investing in our most valuable asset—our people. Join us in shaping the future of finance.
About the Role
Build, run and develop EXANTE’s principal trading book across asset classes. Provide liquidity against client flow, manage the resulting inventory and hedge residual exposure to generate P&L within the firm’s regulatory, best-execution and conflict-of-interest framework, with full P&L responsibility for the principal trading book.
Reporting line:
Chief Operations Officer.
Worksite
: Remote
Responsibilities
Principal trading book — provide liquidity against client flow, internalise and aggregate exposures where commercially attractive, manage inventory and hedge residual market risk.
Trading strategies — market making, flow trading, relative-value and other legitimate strategies the candidate identifies, within Board-approved risk limits.
Counterparty and execution venues — identify, negotiate and onboard the exchanges, prime brokers and OTC counterparties needed for hedging and inventory management.
Risk management framework — in partnership with the Risk function, design, implement and operate the risk limits, monitoring and escalation framework for the book.
Stock Lending cooperation — coordinate securities inventory, financing and revenue with the existing Stock Lending team, avoiding disruption to that revenue line.
Desk cooperation — work with the Options Trading and Fixed Income & Structured Products desks to ensure complementary principal books and shared risk visibility.
Operations and platform — cooperate with Operations, Treasury and Technology on workflow, financing, settlement and platform tooling.
Conflict and best execution — manage conflicts of interest, best-execution arrangements and product-governance compliance across the relevant booking entities (MiFID II, FCA, SFC and equivalent regimes).
Team build-out — size, composition and sequencing at the hire’s discretion as the book grows, consistent with the approved business plan.
Experience
10–20 years’ experience in principal trading, flow trading, market making or running a multi-asset trading book at a sell-side firm, broker-dealer, prime broker or proprietary trading house, with documented P&L through different market regimes.
Multi-asset risk management — strong background across delta, gamma, vega, correlation, liquidity and counterparty risk.
Regulatory expertise — hands-on familiarity with the MiFID II Systematic Internaliser regime, best-execution obligations and conflict-of-interest management in a regulated broker-dealer environment is essential.
Securities financing — familiarity with securities financing and stock lending operations is a strong plus.
Cooperative profile — non-negotiable; the role only succeeds by working closely with the existing Stock Lending team and the new trading desks, and a track record of operating effectively across desks and functions is expected.
Fluent English — mandatory.
Commercial and disciplined — technical, comfortable with full accountability for a P&L.
What we offer
Competitive salary that reflects your experience and the value you bring.
Flexibility that fits your life — work from home, from our office, or a mix of both. You decide what works best.
Flexible benefits package — choose the options that suit your life, not a one-size-fits-all bundle.
A genuinely good place to work — an informal, collaborative culture where ideas are heard and bureaucracy stays out of your way.
Continuous learning — ongoing training, education programs, and the support to deepen your expertise in a fast-moving industry.
Connection beyond your desk — events that bring our teams together to network and celebrate.
Global exposure — work side by side with talented colleagues from all over the world, across a business serving clients in 100+ countries.
EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/.
We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention.
Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.
Location: Poland
Who we are
We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account.
We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want.
Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders.
Our culture
Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it.
That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones.
Company & Culture
EXANTE is a pioneering wealth tech company that delivers cutting-edge centralised trading solutions and robust B2B financial infrastructure, driving value through innovative technology. Our proprietary trading platform offers seamless access to diverse financial instruments—including stocks, ETFs, bonds, futures, and options—all within a single, multi-currency account.
We cultivate a culture that transcends the ordinary, where rapid responses to market dynamics and proactive problem-solving are the norm. At EXANTE, the potential to make a meaningful impact is ever-present. Our team members continuously pursue personal and professional growth, empowered to spearhead change across people, processes, and products. True innovation stems from an insatiable desire for improvement, and everyone at EXANTE is committed to fostering this spirit and propelling the company forward.
As a rapidly expanding global firm with over 600 talented employees from 65 nationalities across 70 locations, we are a frontrunner in the financial sector. Our investment priorities are clear: We prioritise investing in our most valuable asset—our people. Join us in shaping the future of finance.
About the Role
To drive the commercial performance of EXANTE’s wealth segment client book through pricing, segmentation, product and cost optimization, with full P&L responsibility for the wealth segment.
Reporting line:
Chief Operations Officer
Worksite
: Remote
Responsibilities
Pricing strategy — set and own the pricing strategy across the wealth segment client book.
Client segmentation — segment the wealth book and design differentiated propositions by segment.
Competitive benchmarking — run continuous benchmarking against wealth-segment peers.
Product development — target profitable client segments, working with the relevant trading and product desks.
Cost optimisation — review and optimise the economics of serving the wealth segment.
Customer economics — take a data-driven approach to lifetime value, churn and pricing experimentation, in partnership with Technology.
Cross-functional cooperation — work closely with Sales and Relationship Managers, Compliance, Risk, Treasury and Technology.
Pathway to extend — grow the remit across all EXANTE client segments once wealth performance is established.
Experience
8–15 years’ experience in revenue management, pricing or commercial product roles at a brokerage, exchange, neobank or fintech serving wealth, premium or retail segments.
Client-book economics — direct experience optimising the economics of a trading or investment client book is essential.
Strong quantitative skills — pricing analytics, segmentation, experimentation and customer-economics modelling.
Track record of uplift — demonstrable, measurable commercial uplift through pricing, segmentation, product or cost changes.
Regulatory knowledge — working knowledge of MiFID II and equivalent retail-conduct regimes, including FCA Consumer Duty, sufficient to navigate pricing and product governance without friction.
Fluent English — mandatory.
Commercial and hands-on — data-driven, comfortable operating with a lean team and with full accountability for a P&L.
What we offer
Competitive salary that reflects your experience and the value you bring.
Flexibility that fits your life — work from home, from our office, or a mix of both. You decide what works best.
Flexible benefits package — choose the options that suit your life, not a one-size-fits-all bundle.
A genuinely good place to work — an informal, collaborative culture where ideas are heard and bureaucracy stays out of your way.
Continuous learning — ongoing training, education programs, and the support to deepen your expertise in a fast-moving industry.
Connection beyond your desk — events that bring our teams together to network and celebrate.
Global exposure — work side by side with talented colleagues from all over the world, across a business serving clients in 100+ countries.
EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/.
We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention.
Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.
Location: Argentina
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
ABOUT THE ROLE
We’re looking for a Senior Infrastructure Engineer to improve reliability and stability of Webflow’s customer-facing, production infrastructure, serving millions of page views per hour. Our product is used by over 2 million users world-wide across 190 countries, and you’ll help ensure our platform is secure and scalable for these users as tens of thousands of projects are launched on Webflow each month.
- Location: Remote-first (Argentina)
- Permanent, full-time employee (this is not a contractor position)
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for a new position.
As an Senior Infrastructure Engineer you will:
- Own and evolve the cloud platform that Webflow's product and engineering teams depend on, including our compute layer, EKS fleet, serverless infrastructure, networking, and cloud operations across AWS and GCP.
- Help design and maintain our infrastructure-as-code foundation, evolving the patterns and shared components other teams build on.
- Design and maintain the networking layer that connects Webflow's services, ensuring reliability, security, and scalability across our cloud environments.
- Help make observability data the foundation of how we operate, improving the dashboards, alerts, and SLOs for the infrastructure you own so that issues are caught before customers notice, and on-call pages are actionable instead of noisy.
- Build and maintain AI-powered automation that improves how we manage cloud infrastructure, from policy-as-code and drift detection to LLM-assisted runbook generation.
- Help define the culture of this growing team as it expands its international presence.
ABOUT YOU
You’ll thrive as a Senior Infrastructure Engineer if you:
- Have a background as an infrastructure, site reliability engineer or cloud engineer with an enthusiasm for automation and code, or a background as a software engineer with deep enthusiasm for cloud infrastructure and distributed systems.
- Have 5+ years of experience owning and operating cloud infrastructure in a customer-facing environment that allows for little to no downtime.
- Have deep hands-on experience with AWS and a strong opinion on what good cloud operations look like.
- Have experience managing Kubernetes clusters at scale, including upgrades, node group management, autoscaling, and cluster add-on lifecycle.
- Have experience with infrastructure-as-code tools like Pulumi or Terraform, and a strong preference for changes made through code, not consoles.
- Have experience navigating multi-region or multi-cloud environments on AWS or GCP.
- Stay curious and open to growth, demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
It would be a bonus if you had even one of the following:
- Experience with Karpenter, cluster autoscaler, or other Kubernetes-native scaling tooling.
- Have experience with OpenTelemetry, Datadog, Prometheus or Grafana
- Experience building AI-assisted infrastructure tooling, including cost optimization loops, anomaly detection, or policy-as-code with LLM assistance.
- Experience contributing to multi-region architecture including data residency, regional failover, or latency-based routing.
You Are:
- Collaborative: You possess a collaborative spirit, thriving when working with both your immediate team and cross-functional partners.
- Strategic thinker: You're a strategic thinker, adept at defining clear business needs and evaluating solutions to make informed build-versus-buy decisions.
- Comfortable with ambiguity: You navigate ambiguous situations with ease, gathering data and making progress even with incomplete information or unclear requirements.
If you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: Birkirkara, Malta; Limassol, Cyprus; Nicosia, Cyprus
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt Market is Wolt’s own chain of dark stores, designed to deliver exceptional convenience and a world-class customer experience through fast and reliable grocery delivery.
We are looking for an experienced Country Manager to lead and grow the Wolt Market business in Cyprus.
As a Country Manager, you will be accountable for the overall performance of Wolt Market in the country, owning the local P&L and driving sustainable growth, profitability, and operational excellence. You will lead the local organization across commercial, operations, and supply chain functions, ensuring strong execution and a consistently high standard of customer experience.
Working closely with regional stakeholders, you will set priorities, develop local strategy, and build a high-performing team capable of delivering scalable and sustainable business results.
Key tasks and responsibilities of the role:
Own full country or cluster PnL, including revenue growth, margin development, cost control, and overall profitability.
Define and drive the commercial strategy for the market, including assortment, pricing, promotions, and supplier partnerships.
Lead and develop local Category, Content and Commercial Finance Operations teams, ensuring strong ownership, capability building, and performance discipline.
Ensure healthy order economics by balancing growth initiatives with operational and financial efficiency.
Drive structured performance management by defining KPIs, reviewing results, and ensuring corrective actions are implemented when needed.
Partner closely with Regional Operations and Supply Chain counterparts to ensure operational capacity, availability, and service levels support commercial plans.
Translate regional and global initiatives into clear local action plans, ensuring timely and high quality execution.
Identify growth opportunities within the market and develop business plans to capture them.
Ensure strong cross functional collaboration in the market and act as the integrator across commercial, operations, and supply chain.
Represent the market in regional planning forums and contribute insights to regional and global strategy discussions.
Ensure compliance with local regulations, health and safety standards, and company policies.
Strengthen reporting frameworks and performance transparency to enable data driven decision making.
Qualifications for the role:
Strong experience in general management, commercial leadership, or market leadership roles with proven PnL ownership.
Extensive experience in retail, grocery, e-commerce, or other multi site operating environments.
Strong commercial acumen and negotiation experience with suppliers and external partners.
Proven leadership experience, including building and developing high performing teams.
Strong analytical skills and ability to translate data into actionable decisions.
Experience operating in a matrix organization and collaborating across multiple functional stakeholders.
Ability to think strategically while maintaining strong operational focus and attention to detail.
Excellent communication and stakeholder management skills.
Excellent skills in G Suite or MS Office, especially Excel.
Full professional proficiency in English.
Compensation:
For candidates based in Malta, the total target compensation for this role is
€6020 – €7525 gross
per month. The successful candidate's starting compensation will be determined based on several job-related factors, including skills, experience, qualifications, work location, and market conditions. In addition to cash compensation, eligible employees may participate in the company's equity program. The annual equity grant for this role is expected to be valued between
USD 52,300 and USD 65,300
, subject to applicable plan terms and eligibility requirements. Equity awards are granted as part of a
four-year vesting program
.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
You'll be Recruiting's dedicated people analytics partner — owning the data, shaping the strategy, and in the room where decisions get made. The core of the role is building trusted recruiting analytics infrastructure (funnel + stage conversion, pipeline aging, time-to-fill, offer acceptance, sourcing channel quality, and recruiter capacity) and making it self-serve for recruiters and leaders. You’ll own the stack end-to-end — from raw data in Ashby and Snowflake to clear insights that hold up in a pipeline review.
You're the person who turns workforce signals into recruiting strategy — bringing a point of view.
This role may be based in either our San Francisco or New York City offices. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Own recruiting analytics end-to-end: Build and maintain the dashboards and reporting infrastructure Recruiting leadership relies on (funnel health, conversion rates by stage, time-to-fill, offer acceptance, pipeline aging, interview/interviewer effectiveness, and recruiter capacity) — real-time, self-serve, and trusted.
- Build headcount + velocity models: Translate hiring targets into pipeline math (volume needed by stage, ETA to close, roles trending behind plan) and tie it to recruiter capacity and prioritization — so leaders see issues early and know what to do about them.
- Make talent data decision-grade: Define core recruiting metrics and their definitions, document them, and build toward a single source of truth the team can align on.
- Bring signal to pipeline leadership reviews: Show up to pipeline reviews and QBRs with crisp analysis and a recommendation (where the bottleneck is, what changed, what to test next), not just a slide deck.
- Improve the recruiting system: Use data to spot where process, calibration, or prioritization is creating drag — and partner with Recruiting and Finance to fix it.
- Use AI as leverage in your first 90 days: Use AI to accelerate query iteration, metric QA, and insight narratives (e.g., draft + test SQL approaches, anomaly checks, and concise readouts) while keeping the underlying logic and definitions clean and auditable.
SKILLS YOU'LL NEED TO BRING:
- Proven ability to build analytics that gets used: You’ve shipped dashboards/models that teams rely on to run real weekly decisions — not one-off reports.
- Strong SQL + data modeling judgment: You can write complex queries, debug data issues, and build maintainable models/pipelines that other people can trust.
- Quantitative modeling for recruiting problems: You can translate hiring stages into clear funnel math and capacity views, and you know how to stress-test assumptions.
- Strategic partner instincts: You anticipate the questions leaders will ask, show up with the analysis, and can say what the data implies for decisions.
- AI-fluent, with good taste: You use AI as a daily multiplier (analysis, QA, drafting narratives) and know when to rely on it vs. when to go to first principles.
- Build in Notion: You’re comfortable structuring knowledge and workflows in Notion (databases, views, documentation) so your work is easy for others to find, trust, and build on.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $225,000 - $275,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Tokyo, Japan
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
As a Forward Deployed Engineer on Notion’s Services team, you will lead the hands on technical delivery of our most complex customer engagements. You will design, build, and deploy production ready solutions that help enterprise customers integrate Notion as the operating layer for their business.
You’ll embed with enterprise customers to design and build solutions that integrate Notion deeply into their technical and operational environments. This includes writing and maintaining custom code, designing and deploying production-grade custom agents and AI workflows with MCP, Agent APIs, and Notion’s automation and execution infrastructure, building data pipelines and resolving complex challenges around scale, permissions, and governance.
You’ll embed with enterprise customers to design and build solutions that integrate Notion deeply into their technical and operational environments.
This is a customer-facing engineering role for someone who is comfortable writing code, debugging technical issues, explaining tradeoffs to stakeholders, and turning ambiguous customer problems into scalable technical solutions. Your work will help shape best practices for how we support complex customer needs and ensure Notion’s platform is ready for scale.
This role is based in Tokyo, Japan. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We're looking for someone who's excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE
- Own the hands-on technical delivery of customer engagements, including deep technical discovery, requirements gathering, solution design, and end to end implementation.
- Act as a trusted technical advisor, helping customers make informed architectural decisions and identify opportunities to expand and deepen their use of Notion.
- Design, build, and operate custom agents, integrations, automations, and data pipelines that connect Notion with customers’ systems and workflows.
- Lead the design and execution of large-scale content and data migrations, including discovery, scoping, data modeling, transformation logic, validation, and post-migration optimization.
- Work directly with customer engineering, IT, security and business stakeholders to gather technical requirements, identify constraints, evaluate feasibility, and make sound architectural decisions that maximizes the value of Notion within their broader technical ecosystem.
- Troubleshoot complex implementation issues across APIs, integrations, automation logic, data quality, permissions, authentication, system limits, and customer specific environments.
- Design and operate feedback loops with Product, CX, and Engineering, translating real-world implementation challenges into actionable insights, technical requirements, and tooling improvements that directly influence Notion’s Product Roadmap and our Customers.
- Build reusable technical assets, including migration tooling, integration patterns, reference implementations, discovery frameworks, technical standards, scripts, and internal delivery tooling.
- Help define how Services delivers complex technical implementations at scale by improving methodologies, scoping artifacts, build patterns, technical documentation and engineering best practices.
SKILLS YOU'LL NEED TO BRING
- 5+ years of experience in customer-facing or forward deployed engineering role or a similar hands-on technical role.
- Proficiency in at least one programming language such as Java, JavaScript, Node.js, SQL, or Python and comfort with writing production-quality code in customer-facing or internal engineering contexts.
- Hands-on experience with APIs and data integration.
- Ability to lead technical discovery with customers, assess feasibility, identify risks, scope technical work, estimate effort, and translate ambiguous requirements into an executable plan.
- Strong debugging and problem-solving skills, with the ability to isolate root causes across code, APIs, permissions, integrations and customer specific configuration.
- Strong written and verbal communication skills, with the ability to engage both technical and business audiences effectively.
- A track record of delivering customer value by translating technical challenges into solutions that drive outcomes for customers at scale.
NICE TO HAVES
- Experience working in professional services, preferably in a startup or high-growth environment.
- Experience deploying AI agents autonomously in complex coding or business workflows.
- Experience designing or implementing AI-powered workflows, including work with MCPs, APIs, LLM applications, prompt engineering, retrieval/RAG systems or workflow orchestration.
- Background in developing technical frameworks, discovery methodologies, or internal tooling from the ground up.
- Experience with ETL/ELT workflows, data transformation, schema mapping, validation scripts, or large-scale content migration tooling.
- Strong history of collaboration with product and engineering teams, including influencing roadmaps or architectural decisions.
- Experience supporting pre-sales or early engagement phases, including technical discovery, migration scoping, feasibility analysis, effort estimation, and building prototypes or custom scripts to validate approaches.
- Strong track record of successful enterprise customer implementations.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the Role:
We are hiring a Strategic Finance Manager, Product (EPD) to partner with Engineering and Product to drive unit economics, infrastructure efficiency, and margin expansion across Vercel’s consumption-based platform.
This role spans cloud infrastucture & token spend, as well as emerging AI workloads (inference, gateways, and compute-intensive services). You will define how we measure and optimize the cost and profitability of every request, workload, and AI interaction on the platform.
What You Will Do:
Infrastructure & AI COGS Ownership
Own financial visibility into compute, bandwidth, storage, and AI-related costs (e.g., inference, GPU/accelerated workloads)
Translate product and infrastructure usage (requests, execution time, tokens, etc.) into clear cost drivers
Partner with EPD to drive cost-efficient architecture and scaling decisions
Cost Visibility & Accountability
Build self-service cost tooling for Product and Engineering (cost per request, per workload, per AI query)
Enable teams to own and optimize their infrastructure footprint
Standardize cost attribution across products and multi-tenant systems
Efficiency & Margin Expansion
Lead infrastructure and AI efficiency initiatives (compute optimization, caching, vendor strategy)
Define north star metrics (e.g., cost per request, cost per AI call, cost per GB)
Embed cost efficiency into roadmaps and product decisions
Cost Allocation & Financial Rigor
Develop scalable cost allocation frameworks across products, customers, and workloads
Improve gross margin visibility, including AI product margins
Support auditability and IPO readiness
Cross-Cutting Workstreams
Unit Economics
Define product-level unit economics across Vercel’s product suite
Connect usage (requests, compute, tokens, etc) to revenue and COGS
COGS / Gross Margin Forecasting
Build driver-based models linking usage, revenue, and infrastructure costs
Forecast COGS across core platform and AI products for both PLG & SLG segments
Model margin impact of scale and efficiency improvements
Pricing & Packaging
Partner on usage-based and AI pricing models
Evaluate tradeoffs between growth, adoption, and margin
Ensure pricing is reflected in forecasts and unit economics
About You:
5-8+ years in Strategic Finance, FP&A, IB, or Consulting
Experience with consumption-based or cloud infrastructure businesses
Strong modeling skills; experience with driver-based forecasting
Ability to partner with technical teams and translate usage → financial insight
SQL / data tooling experience strongly preferred
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $180,000-$220,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Toronto, Ontario, Canada
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link.
We are architecting the Technical Support engine. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles.
Sentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless "Human-in-the-Loop" path to you when deep, nuanced expertise is required.
IN THIS ROLE YOU WILL
Master the Sentry Ecosystem & Support Elite Developers
- Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments.
- Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability.
- Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments.
- Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.
Engineer Agentic Operations (The Scaling Engine)
- Deterministic Support Paths: Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions.
- Knowledge Engineering: Build the right context into our systems so they can resolve issues consistently and indefinitely.
- Agentic Tooling Development: Use MCP (Model Context Protocol) and Sentry’s internal APIs to build "skills" for our agents, allowing them to perform complex lookups or state-checks autonomously.
- The Seer Philosophy: We’ve already proven AI can handle autonomous production fixes with Seer. You will apply that same philosophy to the support lifecycle—moving us from a "Help Desk" to an "Autonomous Resolution Engine."
YOU’LL LOVE THIS JOB IF
- You love eliminating Non-scalable effort: you enjoy automating repetitive work and take pride in building systems that save time and effort.
- You’re a Full-Stack Troubleshooter: You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon
- You Value Evidence-Based Support: You prefer looking at data trends over anecdotal evidence to decide where to build automation next.
- You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.
QUALIFICATIONS
- 4+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.
- Strong Coding Foundations: Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories.
- Systems Depth: Deep understanding of distributed systems, microservices, APIs, and the "path of a pixel" from frontend to database.
- AI & Automation Literacy: Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention.
- Exceptional Communication: The ability to explain complex architectural concepts to a human and write precise "system instructions" for an AI.
BONUS QUALIFICATIONS
- Open Source Contributor: An active presence on GitHub or experience maintaining open-source libraries.
- Former Software Developer: You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $100,000 to $125,000 CAD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Product at Baseten is a nascent function. Our company today has a strong engineering culture, is heavily customer obsessed, and moves fast. We're building the product function now, and you'd be one of the first people who will help define it. You'll work directly with our founders and with some of the best systems and infrastructure engineers in the world, and you'll set the standard for building great AI infrastructure. PMs at Baseten don't sit above engineers. You earn ownership by being technical, finding the truth in front of customers, building great cross-functional relationships, and shipping great product experiences.
Getting a model into production still takes real expertise: choosing a serving engine, sizing hardware, tuning it, wiring it into an app. We want a developer to go from "it runs on my laptop" to "it's serving production traffic" in minutes, on their own. You'll own the entire experience a developer touches to deploy and iterate: the CLI and SDKs, the console, onboarding, model discovery, deployment configuration, Truss, and the increasingly agent-driven ways developers build. Your job is to make Baseten synonymous with great DevEx and make it effortless for far more developers to self-serve deploy models on Baseten than can today.
This role fits someone who gets technical by instinct and does whatever it takes to ship for customers, not only strategy, UX, or docs. You'll define the design system and the patterns from scratch rather than work inside ones someone else built, and you're obsessed with improving your product craft with AI.
EXAMPLE INITIATIVES
Take a look at these blog posts written by members of our Product and Engineering teams:
- Building multi-component AI workflows at scale with Chains https://www.baseten.co/blog/baseten-chains-explained/
- Announcing Baseten for Model Labs https://www.baseten.co/blog/announcing-baseten-for-model-labs/
- Introducing canary deployments on Baseten https://www.baseten.co/blog/canary-deployments-on-baseten/
RESPONSIBILITIES
- Collapse time to production, taking a developer from first sign-up to a running, maintained production deployment and driving down the time it takes to get there.
- Make the CLI and SDKs the primary way developers and their AI agents build on Baseten, converging the authoring surfaces (CLI, console, Truss, config.yml, model.py, chains.py) into one coherent path.
- Make a developer's first run effortless across onboarding, model discovery and deploy via the Model Library, and a first deploy where errors surface clearly and builds show progress.
- Own the deployment lifecycle that lets teams ship safely, including environment promotion from dev to staging to prod, version history, an artifact and model registry, reproducible deployments, and the progressive delivery controls developers set and read: canary, shadow, A/B, scheduled promotion, and one-gesture rollback.
- Define how developers compose multi-model apps through Chains and the DevEx for developers building multi-modal agents and applications.
- Grow self-serve deployment across FDEs and customers by living in customer conversations and turning deploy-and-operate friction into roadmap, so work that needs an FDE today becomes something a developer does alone.
REQUIREMENTS
- 5+ years building developer-facing or technical products, as a product manager or as a product-minded engineer.
- Built dev tools as an engineer before becoming a PM, shipping SDKs, CLIs, APIs, or platform surfaces with your own hands.
- Proof of dev tooling and dev products you've shipped and take pride in.
- Genuine taste for developer experience across both local (CLI) and UI, with a specific example of where you made something complex feel simple.
- Strong opinions on CLI, API-first, and agent-first design, treating the coding agent as a first-class user rather than a feature.
- Technical enough to earn engineers' trust and reason about what's under the hood, because you've been under it.
- A rigorous researcher who lets customer reality drive the call, and a relentless shipper
NICE TO HAVE
- Experience with ML infrastructure, developer tools, or API products.
- You've deployed and served models yourself.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the UK
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the UK
,
the base compensation range for this role is £103,900 - £124,500. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in Spain
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the Spain
,
the base compensation range for this role is 94,000 - 112,830 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Netherlands (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the Netherlands
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the Netherlands
,
the base compensation range for this role is 109,697 - 131,636 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
At Baseten, we’re looking for a Technical Program Manager to drive our most complex, cross-cutting infrastructure programs. This role will operate across all domains of AI infrastructure, from the GPUs up to the multi-cluster orchestration layer.
This is an execution-first role. The work is less about owning a single system and more about imposing order on ambiguity: standing up the right structures, driving decisions to closure, and making sure nothing falls through the cracks across dozens of stakeholders. If you take satisfaction in turning a chaotic, half-defined initiative into a predictable, well-governed program, this role is for you.
RESPONSIBILITIES
- Own complex migrations end to end. Lead large-scale infrastructure migrations across teams and domains. This will involve scoping the work, sequencing dependencies, managing risk, and driving them to completion without surprises.
- Drive process across infrastructure. Establish and run the operating rhythms that keep programs healthy: planning cadences, status reporting, decision logs, risk reviews, and escalation paths. Make the process light enough that teams adopt it and rigorous enough that it actually works.
- Help managers build the right structures. Partner with engineering managers and leads to design the team structures, ownership boundaries, and working models a program needs to succeed. Spot gaps in accountability before they become problems.
- Own follow-ups relentlessly. Be the person who tracks every open item, owns the action register, and closes loops. Drive decisions and unblockers to resolution rather than letting them drift.
- Create clarity from ambiguity. Take loosely defined goals and turn them into scoped, sequenced, resourced plans with clear owners and measurable milestones.
- Manage risk and dependencies. Maintain a clear-eyed view of cross-team dependencies and risks; surface them early, drive mitigation, and keep leadership informed with honest, signal-rich updates.
- Communicate up, down, and across. Translate between deeply technical teams and senior leadership. Run effective program reviews and write the kind of crisp status that lets busy people make fast decisions.
REQUIREMENTS
- 3+ years of technical program management experience, with a track record of delivering large, cross-team infrastructure or platform programs.
- Demonstrated ownership of complex migrations or comparable multi-domain initiatives from inception through completion.
- Strong execution discipline: you build the structures, cadences, and tracking that keep programs on the rails, and you hold the line on follow-through.
- Comfort operating across multiple infrastructure domains. You don't need to be the deepest expert in any one, but you can engage credibly with engineers on compute, storage, networking, and data.
- Proven ability to influence without authority, aligning teams and managers who don't report to you around shared plans and commitments.
- Excellent written and verbal communication; you can make complex, technical programs legible to any audience.
- A bias toward closure: you're uncomfortable with open loops and you drive things to done.
NICE TO HAVE
- Experience designing team structures or operating models alongside engineering leadership.
- Experience with AI models, their use, and how they operate at the infrastructure level.
- Background in or exposure to software engineering, SRE, or infrastructure operations.
- Familiarity with the tooling that supports program execution at scale (e.g., issue tracking, planning, and reporting systems).
WHAT SUCCESS LOOKS LIKE
- In your first few months, you'll have taken ownership of one or more in-flight programs, established the operating rhythm they were missing, and built the trust that makes teams want you in the room.
- Within a year, the programs you run are the ones leadership doesn't worry about, because the structure is clear, the risks are visible early, and the follow-ups always close.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion is looking for an experienced engineer who has designed and built secure software systems to help define the security foundations for our AI products. You’ll work with product and engineering teams on agent runtimes, tool permissions, retrieval, content writes, observability, and abuse-resistant design. You’ll turn product risks into clear architecture, reusable guardrails, automated tests, and production systems that help teams ship new features safely.
This role is based in San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Define and build security architecture for product surfaces that operate across customer workspace content, including tool execution, content writes, retrieval, permission checks, provenance, and auditability.
- Make the secure path the easy path for product teams by shipping reusable libraries, review patterns, test fixtures, and guardrails that prevent classes of vulnerabilities.
- Build automated red-team and regression testing for risks such as prompt injection, indirect instruction following, data exfiltration, tool misuse, cross-tenant leakage, and unsafe workspace mutations.
- Translate threat models for new product surfaces into concrete engineering requirements, production checks, and launch criteria.
- Use production signals, incident learnings, and targeted experiments to harden Notion over time, then feed those learnings back into architecture and developer workflows.
- Help define the security bar for how engineers use coding agents, MCP-enabled tools, hooks, and internal automation without introducing new risk.
SKILLS YOU'LL NEED TO BRING:
- Secure software engineering craft: You have 8-10+ years of experience designing, building, or securing complex software systems, and you are comfortable working in production code with product and platform engineers.
- Security architecture judgment: You can look at a complex system and reason about where the permissions, data flow, or trust boundaries are likely to get weird, and help re-design it to make them better.
- Security product strategy: You can turn a complex security risk you see into a product design or architecture that can be built.
- Builder mindset: You’d rather leave behind a useful tool, test, library, or pattern than a task or project for someone else to pick up later.
NICE TO HAVES:
- Experience building or securing products with tool use, retrieval, workflow automation, content writes, or complex permission boundaries.
- Hands-on experience with prompt-injection testing, red teaming, model behavior evaluation, or abuse-resistant application design.
- Experience with enterprise SaaS security models: permissions, sharing, audit logs, data residency, encryption, compliance, or customer-facing trust guarantees.
- Experience building developer tooling, CI checks, coding-agent workflows, MCP integrations, or internal frameworks that shape how engineers build software.
- Public security research, vulnerability writeups, conference talks, or open-source work related to product security or secure developer infrastructure.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $270,000 - $340,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
As the Engineering Manager for Baseten's Cloud Platform team, you will directly manage a team of cloud platform engineers responsible for building the systems and processes that keep our infrastructure scalable, reliable, and efficient — from automated deployments and monitoring to performance optimization and incident response.
You are a people-first leader with a strong cloud infrastructure background. You set a high bar for reliability and operational excellence, engage credibly in technical discussions and code reviews, and know how to build a culture of ownership and accountability. You'll spend most of your time close to the work: unblocking your team, shaping technical direction on day-to-day decisions, and developing your engineers. At Baseten, we work closely with our users to understand their struggles operationalizing ML — you'll keep your team connected to that mission and translate user learnings into better infrastructure.
RESPONSIBILITIES
- Recruit, hire, and grow a high-performing team of cloud platform engineers; provide ongoing coaching, feedback, and career development through regular 1:1s.
- Set clear performance expectations, hold a high bar, and create an environment where engineers do their best work.
- Foster a culture of ownership, accountability, and continuous improvement.
- Drive day-to-day technical decisions through design reviews, code reviews, and architectural discussions; translate the infrastructure roadmap into clear team priorities and milestones, and hold execution against them.
- Establish standards and best practices for reliability, performance, and operational excellence; ensure the team owns projects end-to-end, from specification through production.
- Exercise and encourage good judgment on tooling and architectural tradeoffs, with a bias against unnecessary complexity.
- Partner with product and engineering teams to align infrastructure work with business priorities; represent your team's progress, capacity, and technical tradeoffs clearly to leadership.
- Serve as the escalation point for major incidents; drive resolution with urgency, ensure the team learns systematically, and stay connected to users so those learnings feed back into infrastructure improvements.
REQUIREMENTS
- Proven experience directly managing engineers in a cloud infrastructure, platform engineering, or SRE context (not managing managers).
- Extensive hands-on experience with Kubernetes, with the ability to engage credibly in architectural discussions and code reviews.
- Strong background building and maintaining scalable, production infrastructure.
- Familiarity with infrastructure-as-code tools (e.g., Terraform, CloudFormation, Pulumi) and CI/CD tooling (e.g., GitHub Actions, GitLab CI, CircleCI, Jenkins).
- Demonstrated ability to drive projects end-to-end — from specification to execution — and coach your team to do the same.
- Strong written and verbal communication skills; able to influence across teams without direct authority.
- Track record of recruiting and growing engineering talent.
- Openness to learning about ML infrastructure; prior machine learning experience is not required.
NICE TO HAVE
- Experience with OSS observability tooling (Prometheus, ELK stack, Grafana, OpenTelemetry).
- Background in multi-cloud environments or GPU infrastructure.
- Experience building and managing on-call rotations and incident response processes.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Hybrid - San Francisco, New York City, Austin
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the Role:
You'll own paid acquisition at Vercel across Google, Meta, LinkedIn, YouTube, and emerging channels, with one goal driving the work: scalable, profitable customer acquisition for our self-serve and enterprise motions.
This role is built for an analytical, AI-native growth marketer who cares about results, testing velocity, and scale. We want someone who has already wired AI into how they work, building agents, automations, and workflows that let them operate like a much larger team. You'll bring operational rigor to how we launch and scale campaigns, own the systems that make us faster, and turn our acquisition engine into a compounding growth loop. The work sits between strategy and execution, in close partnership with Product Marketing, Lifecycle, Creative, Data, and Marketing Operations, so the right message reaches the right developer or buyer in the right channel.
What You Will Do:
Paid acquisition end to end across Google Search and YouTube, Meta, LinkedIn, and emerging channels, driving signups, activations, and pipeline
Multi-million-dollar annual paid media spend, where you beat ROAS and CAC targets and lower CAC over time
AI-driven operating leverage, building agents, automations, and AI-assisted workflows that compress campaign turnaround and scale creative production
Creative and audience testing, where you systematically find (and sometimes design) winning creative and audience segments, using AI to generate and iterate variants at high velocity
Measurement and attribution, building funnel reports and cohort analyses with Analytics, and owning event-based tracking, pixels, and conversion APIs so the data stays clean
Performance reporting, where you surface actionable insights and clear recommendations to leadership on a regular cadence
Cross-functional alignment with Product Marketing, Demand Generation, Lifecycle, Creative, and Marketing Operations on targeting, messaging, and down-funnel conversion
About You:
5+ years running and scaling paid performance campaigns at high-growth B2B SaaS, developer tools, or consumer tech companies
Demonstrated AI-native habits, where you reach for AI by default and have built agents, automations, or workflows that changed how you operate (if you've automated parts of your own job, that's a strong signal)
Hands-on expertise with Meta Ads, Google Search and YouTube, and LinkedIn Ads, with TikTok Ads or programmatic as a bonus
A track record managing $1M to $5M+ in annual paid media budgets and beating ROAS and CAC goals
Fluency in data and analytics and storytelling with campaign data and testing and evaluating audience performance
Strong copywriting instincts and taste in performance creative, and ability to scale taste with AI
Clear written and verbal communication that lands with both technical developers and enterprise buyers
A bias for action - you can just ship things.
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $150,000 - $188,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
ГибридleadNew York, New York; San Francisco, California
Зарплата не указана
Poland
Зарплата не указана
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