Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Lead/Principal Journey Architect on GitLab's Digital Customer Outcomes team, you'll connect programs into customer journeys that drive meaningful actions, retention, consumption and revenue outcomes. You'll own journey design and service blueprints, starting with priority cohorts and expanding across products, personas and named, pooled and digital coverage models. Reporting to the Vice President, Digital Customer Outcomes, you'll join as an individual contributor at L5 (Lead/Staff) or L6 (Principal), depending on your experience and scope. At L5, you'll lead journey design and builds for priority cohorts; at L6, you'll own the journey framework across all products, personas and coverage models with division-wide influence. Digital Orchestration builds and runs journeys day to day; you'll remain accountable for their outcomes and improvement.
What you’ll do
Design journeys backward from business outcomes to meaningful customer actions, audiences and engagement tactics. Map each cohort's intended path, timing, signals that customers need help and interventions to get them back on track.
Decide which steps are self-serve, artificial intelligence (AI)-assisted or human-led, and define the handoffs between them. Design across in-product guidance, email, events and community, choosing the right channel for each moment.
Build service blueprints with Customer Experience (CX) Operations, documenting the people, systems, data, content and handoffs behind each touchpoint. Launch every journey with a documented blueprint, owners and metrics from the measurement framework, giving every step a trigger, a response, an owner and a metric.
Write journey specifications covering steps, triggers, audiences, channels, content, handoffs and metrics. Set build plans, coordinate partner teams and clear dependencies to launch on time and to specification.
Specify the content and self-service resources each step needs, and work with content teams to create and govern them. Partner with Lifecycle Marketing on audience, sequencing and delivery so customers experience one coordinated journey.
Hand live journeys to Digital Orchestration to run, remain accountable for their outcomes and build in regular optimization cycles with the Digital Outcomes team's Data/Insights partner. Serve as the directly responsible individual for the under-$10,000 digital journey in fiscal year 2028 (FY28).
Measure live, measured journey coverage across products, personas and coverage models, step conversion, lift against a holdout or comparison group, meaningful actions, recovery after interventions, time to value and influence on revenue and customer retention. Track partner adoption of the shared journeys and blueprints.
Lead journey design and cross-functional builds for priority cohorts at L5; at L6, act as GitLab's single owner of journey design and maintain one consistent framework across products, personas and coverage models.
What you’ll bring
Senior experience in customer journey design, service design or digital customer success.
A track record of turning journey designs into launched programs with measurable adoption, retention or expansion outcomes.
Hands-on experience building service blueprints and designing handoffs between digital and human teams.
Working knowledge of journey orchestration, in-app guidance and marketing automation platforms.
Comfort defining customer signals, triggers and success metrics, interpreting funnel conversion and running tests.
A track record of leading complex, cross-functional builds through launch without direct authority, including planning, managing dependencies and coordinating stakeholders across many teams.
Experience in business-to-business software as a service is helpful, as is domain knowledge of development and operations (DevOps) or development, security and operations (DevSecOps).
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
About the team
The Digital Customer Outcomes team brings digital experiences and human support together around customer outcomes. Programs today run largely on their own; this role connects them into journeys with shared service blueprints and measurable outcomes. You'll work day to day with Digital Orchestration, which builds and runs the journeys you design, and the Digital Outcomes team's Data/Insights partner, which measures them. You'll bring together CX Operations, Lifecycle Marketing, Marketing Engineering and Operations, Content, Product, CX Engineering, Customer Success, Renewals and CX Services so customer touchpoints line up rather than compete, with clear digital and human handoffs.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a full-time remote opportunity. We are considering candidates based in the US and Canada only, within the Eastern or Central time zones.
The Opportunity:
As a Senior Full-Stack Engineer on the
Grafana Catalog
team, you will help grow the Grafana plugin ecosystem. Plugins are how Grafana connects to almost any data source, panel type or app, and the catalog has more than 300 of them from Grafana Labs, commercial partners and the open source community.
We own the full plugin lifecycle. Developers build plugins with our tooling, publish them to the catalog, and users discover, install and update them in Grafana and Grafana Cloud. We are also building the
Grafana Marketplace
, which lets partners and independent developers sell their plugins to Grafana users. It is in pilot today and you will help us take it from there.
What You’ll Be Doing:
Some of the things we own:
The Grafana Marketplace: paid plugins, publisher onboarding, and how customers buy and get access to them
The plugin catalog in grafana.com and inside Grafana, where users search, compare and discover plugins
Plugin installation and management in Grafana and Grafana Cloud
Plugin delivery: publishing, signing, validation and the CDN that serves plugins to every Grafana Cloud instance
Plugin review: every plugin published to the catalog goes through our review process before it reaches users
Developer tooling and
developer portal
that helps develop the plugins
A typical “day in the life” could include:
Building new Marketplace features across the Grafana frontend, our Go services and grafana.com
Improving how users find and install plugins, for both humans and agents like Grafana Assistant
Making it easier and faster for developers to build, test and publish plugins
Automating and improving the review process that every published plugin goes through
Supporting the operations and reliability of plugin installs and delivery in Grafana Cloud
Talking to plugin developers and partners and turning their feedback into roadmap items
Coming up with suggestions for process improvements
Working closely with the rest of the Grafana Division
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What Makes You a Great Fit:
You know how to transform ideas into working code, you are able to design a solution, get feedback and deliver large projects.
You are a self-driven individual who understands the power of feedback loops in making roadmap decisions and driving our product forward.
You are a motivated self starter with a bias towards action, and willing to take on any challenge
You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs.
You are an excellent communicator and you enjoy collaboration
You are comfortable working in a remote-first company
Requirements:
Solid experience with Golang & Typescript
Experience with React and building user-facing web applications
Experience with Kubernetes & microservices
Experience writing clean, robust, and performant software that is easily maintained by others
Experience participating in an on-call rotation and performing operations/SRE tasks
Bonus Points For:
You have built or published a Grafana plugin
You have worked on a marketplace, app store or package registry, or on billing and licensing
You have built developer tooling such as CLIs, SDKs or CI pipelines used by other engineers
You have strong experience working with a Product Manager or external stakeholders
In US, the OTE (On-Target Earnings)/Base compensation range for this role is USD $167,143 - $200,572. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a full-time remote opportunity. We are considering candidates based in the US and Canada only, within the Eastern or Central time zones.
The Opportunity:
As a Senior Full-Stack Engineer on the
Grafana Catalog
team, you will help grow the Grafana plugin ecosystem. Plugins are how Grafana connects to almost any data source, panel type or app, and the catalog has more than 300 of them from Grafana Labs, commercial partners and the open source community.
We own the full plugin lifecycle. Developers build plugins with our tooling, publish them to the catalog, and users discover, install and update them in Grafana and Grafana Cloud. We are also building the
Grafana Marketplace
, which lets partners and independent developers sell their plugins to Grafana users. It is in pilot today and you will help us take it from there.
What You’ll Be Doing:
Some of the things we own:
The Grafana Marketplace: paid plugins, publisher onboarding, and how customers buy and get access to them
The plugin catalog in grafana.com and inside Grafana, where users search, compare and discover plugins
Plugin installation and management in Grafana and Grafana Cloud
Plugin delivery: publishing, signing, validation and the CDN that serves plugins to every Grafana Cloud instance
Plugin review: every plugin published to the catalog goes through our review process before it reaches users
Developer tooling and
developer portal
that helps develop the plugins
A typical “day in the life” could include:
Building new Marketplace features across the Grafana frontend, our Go services and grafana.com
Improving how users find and install plugins, for both humans and agents like Grafana Assistant
Making it easier and faster for developers to build, test and publish plugins
Automating and improving the review process that every published plugin goes through
Supporting the operations and reliability of plugin installs and delivery in Grafana Cloud
Talking to plugin developers and partners and turning their feedback into roadmap items
Coming up with suggestions for process improvements
Working closely with the rest of the Grafana Division
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What Makes You a Great Fit:
You know how to transform ideas into working code, you are able to design a solution, get feedback and deliver large projects.
You are a self-driven individual who understands the power of feedback loops in making roadmap decisions and driving our product forward.
You are a motivated self starter with a bias towards action, and willing to take on any challenge
You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs.
You are an excellent communicator and you enjoy collaboration
You are comfortable working in a remote-first company
Requirements:
Solid experience with Golang & Typescript
Experience with React and building user-facing web applications
Experience with Kubernetes & microservices
Experience writing clean, robust, and performant software that is easily maintained by others
Experience participating in an on-call rotation and performing operations/SRE tasks
Bonus Points For:
You have built or published a Grafana plugin
You have worked on a marketplace, app store or package registry, or on billing and licensing
You have built developer tooling such as CLIs, SDKs or CI pipelines used by other engineers
You have strong experience working with a Product Manager or external stakeholders
In Canada, the OTE (On-Target Earnings)/Base compensation range for this role is CAD $170,247 - $204,297. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Renewals Manager at GitLab, you'll own renewal planning and execution for public sector customers. You'll develop renewal strategies, forecast outcomes, and coordinate with Sales and Customer Success to address risks and support long-term customer relationships. You'll also improve renewal workflows so customers experience seamless continuity with GitLab's platform.
Some examples of our projects:
Implementing automated outreach sequences to engage customers throughout their renewal lifecycle
Enhancing customer experience by integrating adoption data and personalized communications into renewal processes
What you’ll do
Own the renewal process for a portfolio of public sector customers, developing account-level strategies and coordinating renewal activities from planning through completion.
Collaborate closely with public sector Sales and Customer Success teams to align on renewal plans, address customer risks, and ensure seamless renewal experiences.
Monitor customer health and adoption data to forecast renewal opportunities accurately.
Execute outreach campaigns through established sequences, personalizing communications to maintain strong customer relationships and drive on-time renewals.
Drive customer retention and timely renewals, taking ownership of renewal risks and coordinating actions to resolve them.
What you’ll bring
Experience owning customer renewal strategies, managing competing priorities, and improving renewal processes.
Experience working in a collaborative, customer-facing environment where you coordinate with multiple internal teams to support renewal forecasting and customer retention.
Familiarity with CRM and customer success tools such as Salesforce and Gainsight, and the ability to interpret customer health and adoption data to inform renewal strategies.
Strong communication skills with confidence to engage in business conversations and deliver excellent customer experiences.
Demonstrated discipline in time and project management, with the ability to prioritize outreach and renewal activities effectively.
Openness to learning and adapting, with a coachable mindset and willingness to implement feedback for continuous improvement.
Customer-centric approach with high empathy, focused on building long-term relationships and driving customer satisfaction.
We welcome candidates from diverse backgrounds who can demonstrate the experience and transferable skills needed to own renewal outcomes.
About the team
The Renewals team at GitLab manages the end-to-end renewal process for a large portfolio of customers and is dedicated to driving customer retention and growth. Our mission is to support long-term customer success through data-driven insights and close collaboration with Customer Success and Sales teams to proactively engage customers, identify risks and opportunities, and ensure timely renewals. We operate in a global, asynchronous environment, using tools like Salesforce, Gainsight, and Gong to coordinate efforts and maintain high standards of customer satisfaction. Learn more about our approach and best practices in the
Renewals Manager Handbook
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a
Manager, Customer Success Managers
, you will lead a North America-based team that helps customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership.
You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes.
Reporting to the
Director of Customer Success Managers
, you will coach Customer Success Managers to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works.
This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation.
What you'll do
Lead
a team of Customer Success Managers focused on customer adoption, account health, customer satisfaction, and advocacy.
Coach
team members through regular feedback, development support, and career growth conversations to strengthen knowledge, communication, and execution.
Partner
with the Director of Customer Success Managers to define team goals, clarify responsibilities, and align priorities with company direction.
Manage
resource assignments, staffing levels, and hiring activity to support team coverage and customer needs.
Develop
senior-level relationships with customers and support the team in building trusted advisor partnerships.
Collaborate
with Sales, Product Management, Engineering, Professional Services, and other internal teams to create a consistent customer experience.
Support
customers during escalations by working with other leaders to coordinate clear, effective responses.
Improve
the processes and tools used by the team and oversee initiatives tied to objectives and key results.
What you'll bring
Experience
leading customer-facing teams in software, technology, consulting, sales, or customer success environments.
Ability
to guide teams that drive software adoption and manage customer relationships across onboarding, adoption, business reviews, and renewals.
Knowledge
of software development lifecycle practices, related tools, and agile or DevOps ways of working.
Familiarity
with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure.
Skill
in translating strategy into clear initiatives, coordinating execution, and tracking delivery across competing priorities.
Capability
to lead distributed teams across regions, cultures, and lines of business, while working effectively with senior executives and external stakeholders.
Willingness
to travel occasionally for customer meetings and team events, as needed.
Strength
in communication, coaching, feedback, delegation, planning, and process improvement.
Warmth and care
in your leadership approach—able to coach with empathy and build trust on a human level.
Interest
in candidates with transferable experience who can connect technical concepts to business value and collaborate well across functions.
About the team
On the
Customer Success Management
team, we are accountable for customer adoption, measurable outcomes, customer satisfaction, and building customer advocacy across GitLab.
We also act as a key connection point between customers and the broader GitLab ecosystem, helping streamline collaboration with Product Management, Engineering, Sales, Professional Services, and other partners.
In this role, you will manage a team in
North America
while collaborating asynchronously with stakeholders across regions, with a focus on helping customers succeed at scale and improving how the organization supports them.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Limassol, Cyprus
Workplace: on-site
Mayflower
is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we’ve been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment.
We are looking for a
Process & Intake Analyst
to join our newly formed Operations team in Cyprus.
Operations exist to make our fast-growing company easier to work in: clear routes for asking for things, clear owners for the things that matter, and rules people can actually find.
Job Responsibilities
Design and run the request front door.
Map how cross-functional requests arrive today, define request types and intake forms, set triage and routing rules, and launch the route in phases, starting with the highest-volume request types.
Make response times measurable.
Define service levels with the teams that receive requests, instrument the route so that volumes, waiting time and resolution time can be reported, and use the data to fix the bottlenecks it reveals.
Build and maintain the policy and process repository.
Inventory existing policies and process documents, consolidate duplicates, retire stale content and bring each item into a consistent structure with an owner, a version, an approval status and a review date.
Run the review cycle.
Make sure reviews happen on time, chase overdue items, and report on the health of the repository, so that it stays current rather than decaying after launch.
Create and maintain the ownership register.
Record named owners for cross-functional processes, systems and vendor relationships, resolve gaps and overlaps with the departments involved, and escalate where no owner can be agreed.
Map and improve processes.
Document current-state workflows, identify duplicated steps, manual handoffs and unnecessary approvals, and propose and implement simpler routes with the people who run them.
Configure and automate.
Set up workflows, forms, templates, dashboards and simple automations in the company's existing tools, and prototype small helpers with scripting or AI assistants where they remove manual work.
Make the systems easy to use.
Write clear guidance, run short onboarding sessions for teams adopting the front door or repository, and collect and act on feedback.
Keep the systems portable.
Collaboration tooling is changing over the next year, so design structures and content that can move between platforms without being rebuilt.
Report to the Head of Operations
on adoption, service levels, repository health and the process issues the data surfaces.
You’ll thrive here if you have:
4+ years in business process analysis, operations, service management or a similar role in tech and/or cross-functional environments.
Proven experience designing and launching an intake, request management or service-desk process that other teams adopted.
Experience building or running a structured knowledge base, policy library or document-control process, with clear ownership and review cycles.
Strong process-mapping and analytical skills: turning a messy current state into a simple, documented and agreed target state, and proactively identifying gaps in ambiguous environments.
Hands-on configuration of workflow and service-desk tools (Jira Service Management, Confluence or similar), including forms, workflows, automations and reporting, plus comfort with spreadsheets, light scripting and AI assistants for prototyping and automation.
Ability to define and track operational metrics and present them clearly to managers and leadership.
Strong facilitation, stakeholder management and written communication skills, with the persuasiveness to drive adoption in teams that do not report to you.
Nice to have
Experience with ITIL or similar service management practices, or with a formal document-control or compliance framework.
Experience migrating a knowledge base or service desk between platforms.
Experience in an international organisation where processes may differ between departments.
Familiarity with conversational or AI-assisted front doors, such as chat-based intake or self-service answers drawn from a knowledge base.
Conditions
We know that great talent deserves great conditions, so here’s what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
EU passport. Opportunity to obtain an EU passport after 4 years of residence.
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family.
Corporate mobile plan (unlimited in Cyprus with roaming included).
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals.
Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Professional growth support: language courses, conferences, training programs, and coaching.
Peer recognition program: receive and share kudos for great work.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities.
Benefits are provided in accordance with the company’s policies and eligibility criteria.
Recruitment process
HR interview (40 min);
Technical interview (1 hour);
Final interview (1 hour);
Recommendations check;
Job Offer.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
THE ADVENTURE AHEAD
As a Senior Product Engineer (full-stack with a back-end focus), you bring strong expertise in backend engineering alongside the ability and willingness to work across the full stack. You own features end to end, working across customer facing applications, services, APIs, and integration boundaries to deliver complete product outcomes.
Your primary strength may be building cloud native backend services and event driven systems, or developing complex frontend experiences and application architecture. We do not expect equal specialization in every part of the stack. We value strong fundamentals, depth in your primary area, and the ability to contribute effectively across system boundaries.
You work closely with Product, Design, QA, and other engineers to understand customer problems, make sound technical decisions, and take solutions from idea through production and iteration.
THE DAY TO DAY
- Own features end to end Take customer and product problems from discovery and technical design through implementation, production deployment, and iteration.
- Build across the stack Work across frontend applications, APIs, backend services, and integration layers to deliver complete customer outcomes.
- Bring technical depth Contribute strong expertise in your primary discipline while developing a broader understanding of the systems and technologies around it.
- Make good technical decisions Participate in architecture discussions, evaluate tradeoffs, and shape solutions that are scalable, maintainable, and pragmatic.
- Stay close to the product Partner with Product and Design to understand customer needs and translate them into effective technical solutions.
- Drive engineering excellence Contribute to strong testing, CI/CD, observability, code quality, and technical debt practices.
- Collaborate across functions Work with Engineering, Product, Design, QA, and platform teams to break down complex problems and deliver high quality software.
- Grow the team Support other engineers through code reviews, pairing, technical discussions, and knowledge sharing.
YOUR SUPERPOWERS
- Engineering depth and breadth Four to six or more years of software engineering experience, with strong expertise in either backend or frontend engineering and practical experience across the broader stack.
- End to end ownership Experience taking features from technical design through development, deployment, and production support.
- Strong fundamentals A solid understanding of software design, APIs, application architecture, testing, and maintainable production software.
- Cloud awareness Experience with cloud environments such as AWS and familiarity with modern CI/CD and observability practices.
- Product mindset The ability to understand customer problems, navigate ambiguity, and balance technical quality with meaningful delivery.
- Collaborative communication The ability to explain technical tradeoffs and work effectively across Engineering, Product, Design, and QA.
BONUS POINTS
- Cloud and event driven systems AWS serverless technologies, asynchronous workflows, distributed systems, or event driven architecture.
- Infrastructure and delivery Infrastructure as Code using CDK, Terraform, CloudFormation, or similar tools, plus CI/CD or deployment experience.
- Frontend architecture Large frontend applications, component architecture, state management, design systems, accessibility, or performance.
- Backend breadth Node.js and TypeScript services or experience with Go, Python, PHP, or other backend technologies.
- Production observability Monitoring, tracing, structured logging, metrics, and production diagnosis.
OUR STACK
Our product teams work primarily with TypeScript across frontend and backend development. Frontend applications include Angular and modern web technologies. Backend and platform systems span Node.js, TypeScript, Go, PHP, Python, AWS, REST APIs, event driven architectures, relational and NoSQL databases, CI/CD, and modern observability tooling.
You do not need deep expertise in every technology we use. We are looking for engineers with depth in a primary discipline, strong software engineering fundamentals, and the ability to become effective quickly in unfamiliar systems.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Team
Our Trust & Safety, Integrity and Fraud Product team is dedicated to ensuring a safe and trusted experience for all customers across our platform, including Consumers, Merchants, and Couriers. We tackle complex challenges, from preventing fraud, abuse and Account Takeover to ensuring authenticity, to building regulatory compliance capabilities, all while balancing risk mitigation and providing a seamless user experience. Our team partners closely with cross-functional groups, including Engineering, Data Science, Compliance, and Risk Operations, to drive strategic initiatives that protect our business while fostering growth.
About the Role
Trust is foundational to an on-demand marketplace. Deliveroo, DoorDash and Wolt are converging European capabilities into one platform and one global product capability to prevent fraud and abuse. The marketplace is expanding rapidly beyond just restaurants as we become “your door to more." As we add new products, geographies, ways for Consumers, Merchants and Couriers to engage, we’re expanding and enhancing our fraud capabilities to be best in the industry at keeping our platform safe and trustworthy. We strongly believe that trust is the most important attribute of an online marketplace, and the team ensures that we maintain this trust.
We’re looking for a Senior Product Manager that will lead dedicated cross-functional teams to solve complex challenges that impact Consumers, Couriers and Merchants and touch every corner of our business - from new user onboarding, to the in-app delivery experience, to the products and services being created that our users can’t find anywhere else. We are looking to hire for a few roles, so you’ll either lead a vertical fraud team protecting Consumers, Couriers or Merchants, or lead a horizontal fraud platform team focused on building our Risk Engine, Data Signals Intelligence and Automation / Anomaly Detection capabilities or leading compliance and authenticity efforts involving Identity Verification and Right to Work. The Fraud team is in hyper growth in terms of its size and impact and offers a unique opportunity to set and execute on a vision that will shape the future of Deliveroo, DoorDash and Wolt globally.
You’re excited about this opportunity because you will…
Set the vision and long-term product strategy for one of our vertical fraud teams or our horizontal platform fraud team.
Prevent, detect and mitigate fraud and abuse, building and leveraging AI systems to address risk in real time.
Build an AI-led fraud operations platform that turns complex marketplace signals into automated decisions, prioritised investigations, and actionable case workflows, stopping fraud, abuse and manipulation before incidents occur.
Develop and execute a customer-focused product roadmap through close collaboration with senior leadership, Operations, Data Science, Analytics, Design, and Engineering all while balancing business needs.
Translate customer and internal-user needs into clear, well-defined functional and technical requirements backed by data analysis and deep understanding of our users
Guide and interface closely with data analysis and engineering teams to define scope, review and refine technical capabilities, prioritize projects for release, and define new opportunities.
Build long-term instrumentation, monitoring, and evaluation capabilities for product performance, tracking, and to create product insights.
Establish business cases and projected return on investment to identify and prioritize opportunities
Partner with Finance and Business Leaders to manage the impact on the profitability of the overall business.
Establish success metrics and executive reviews covering fraud trends and P&L impact.
We’re excited about you because you have…
5+ years of product management experience, with a track record of owning complex, cross-functional products from strategy through execution in ambiguous problem spaces.
Experience defining strategic vision and roadmap execution in a given product area.
Demonstrated experience shipping AI-enabled or automation-heavy products, with sound judgment about where models can accelerate decisions and where human expertise, safeguards, and accountability must remain central.
Experience in technology, fraud, privacy, security, data governance, trust & safety, risk or an enthusiasm to learn and keep customers and the ecosystem fraud-free and protected
Strong ability to translate ambiguous policy, legal, or regulatory requirements into practical, scalable product solutions and clear engineering priorities.
Fluency in modern AI product development, including evaluating model quality, designing human-in-the-loop experiences, and translating emerging capabilities into practical, measurable customer and business value.
Extreme customer centricity with a focus on ensuring low-friction experiences for good customers.
An analytical, structured approach to ambiguity and risk, with the ability to frame tradeoffs, define controls, and set measurable outcomes.
Experience partnering effectively with Legal, Compliance, Public Policy, Security, Privacy, Operations, Data Science, Design, and Engineering.
An interest in applying AI and data-driven systems to improve fraud detection, triage, escalation, and prevention, with sound judgment about safeguards and human oversight.
Excellent communication and stakeholder-management skills, including the ability to align senior leaders around urgent, high-stakes decisions.
Direct experience applying AI/ML to prevent, prevent, detect and mitigate harm, plus AI fluency — you can build a feature with AI – not just write PRDs.Why Join Us?
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰
Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. As the Director, Clinical Research Operations, you will lead the clinical operations function responsible for executing the studies that support WHOOP’s regulated and unregulated health features, with a particular focus on Software as a Medical Device (SaMD). You will own operational strategy and study execution across the product lifecycle, from early concept and feasibility through validation, regulatory submission, launch, and post-market evidence generation.
This role requires deep expertise in clinical trial operations, decentralized clinical trials, vendor oversight, and operational execution within regulated healthcare environments. As both a strategic leader and hands-on expert, you will oversee studies conducted through CROs as well as internally executed studies, ensuring high-quality, efficient, and compliant execution across WHOOP’s clinical portfolio.
You will build and mentor a high-performing Clinical Operations organization. You will strengthen WHOOP’s clinical operations capabilities and ensure our study execution strategy meets the expectations of regulators, investigators, participants, and the business.
QUALIFICATIONS:
- Own the clinical operations strategy across WHOOP’s portfolio of regulated and unregulated health features, including feasibility, validation, regulatory submission, launch, and post-market evidence generation.
- Develop and execute fit-for-purpose operational models for both internally executed studies and CRO-managed validation studies, ensuring efficient evidence generation across the product lifecycle.
- Partner with Clinical Science and cross-functional leadership to develop study execution strategies, resource plans, vendor models, and operational timelines that balance speed, quality, cost, and regulatory requirements.
- Lead study startup, planning, execution, monitoring, and closeout activities, ensuring timelines, budgets, enrollment targets, quality objectives, and regulatory requirements are achieved.
- Oversee participant recruitment, enrollment, retention, study logistics, and data collection activities across both internally executed and externally managed studies.
- Lead operational oversight of CROs, technology vendors, recruitment partners, and other external service providers, establishing scalable governance frameworks, performance metrics, and escalation pathways to ensure high-quality delivery and accountability.
- Build and oversee capabilities for internally executed studies, including decentralized clinical trials (DCTs), feasibility studies, algorithm development studies, and product research initiatives.
- Oversee Clinical Data Management and clinical trial technologies, ensuring high-quality, timely, and compliant data collection, management, and delivery across systems including EDC, CTMS, eConsent, ePRO, eTMF, and remote study platforms.
- Oversee study startup and regulatory operations activities, including feasibility assessments, investigator and site selection, IRB and Ethics Committee submissions, global ethics approvals, essential document management, study activation, and Trial Master File inspection readiness.
- Ensure studies are conducted in accordance with GCP, FDA regulations, ISO 14155, company procedures, and quality requirements, while supporting audits, inspections, and regulatory submissions.
- Build and lead a high-performing Clinical Operations organization, including hiring, mentoring, workforce planning, and establishing scalable processes, standards, and operating models.
- Communicate study progress, operational risks, resource needs, vendor performance, and portfolio status to executive leadership and key stakeholders.
RESPONSIBILITIES:
- Bachelor’s degree required; advanced degree (MS, MPH, MBA, RN, PharmD, PhD, or equivalent) preferred.
- 10+ years of experience in clinical operations, clinical research, medical devices, digital health, diagnostics, pharmaceuticals, or another regulated healthcare environment.
- 5+ years of experience leading multidisciplinary clinical operations teams, including Clinical Trial Management, Clinical Monitoring, Clinical Data Management, Study Startup, and Clinical Operations functions.
- Demonstrated experience overseeing CRO-managed clinical studies and external vendor partnerships.
- Experience leading internally executed clinical research programs, including decentralized clinical trials, participant-facing operations, site management, direct-to-participant research, or hybrid study models.
- Deep expertise in clinical trial execution, study startup, participant recruitment, monitoring, enrollment, clinical data management, trial master file oversight, and study closeout activities.
- Experience managing clinical study budgets, vendor contracts, resource forecasting, and portfolio planning.
- Strong understanding of GCP, FDA regulations, ISO 14155, IRB/Ethics Committee processes, and medical device clinical research requirements.
- Excellent written and verbal communication skills, with the ability to translate complex operational, clinical, and regulatory concepts for diverse audiences.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $210,000-$230,000 Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
Location: United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker's Platform Engineering team builds and operates the cloud-native platform behind Docker's products. Inside the company, teams across Engineering and the business rely on a growing set of internal applications, and each one is built, deployed, and run a little differently.
We're looking for a Senior Engineer to give those applications a common foundation and then build the custom tools the business needs on top of it. You'll create a framework that makes it easy to build and deploy internal tools, including slack bots, web apps, workflows, etc, with authentication, hosting, observability, and alerting in place. You'll use it to build internally-facing tools to support cross-org efforts: roadmapping, headcount management, business reporting, etc. You'll decide when to build, when to buy, and when to integrate an existing product. You'll help shape how internal systems fit together across the company.
This is a hands-on role. You'll own projects from scoping through rollout and adoption, working with platform leads, engineering teams, and business teams such as HR, Finance, Marketing, and Customer Support.
_______________________________________________________________________
WHAT YOU'LL DO
INTERNAL APP FRAMEWORK
- Build and maintain a framework that makes it fast to create and deploy internal applications and services, with defaults for authentication, hosting, CI/CD, logging, observability, and alerting
- Provide templates, documentation, and examples so teams can ship their own tools without starting from scratch
- Set the standards for how internal apps are built, secured, and run, and make the standard path the easiest one
- Leverage existing systems and sources of truth to build cross-connects where they don’t exist
CUSTOM BUSINESS TOOLING
- Work across teams and organizations to understand where tools, processes, or systems are falling short, and turn those gaps into proposals that platform leads can prioritize
- Scope and deliver apps and tooling to address identified gaps
- Ship early versions quickly, learn from how people use them, and improve them over time
- Own the tools you build through rollout, adoption, and ongoing support
BUILD, BUY, OR INTEGRATE
- Evaluate whether a need is best met by building, buying, or integrating an existing product, and recommend one with the tradeoffs
- Connect tools to the systems the company already uses, such as identity, data sources, and Slack, so they work together
- Help shape the architecture of internal systems, so they stay consistent and maintainable as the company grows
RELIABILITY AND AI
- Build operational basics into the framework, so every internal app gets incident management, SLO, and alerting defaults automatically
- Use AI tooling to speed up delivery and to automate workflows where it adds value
_______________________________________________________________________
WHAT WE'RE LOOKING FOR
REQUIRED
- 6+ years of software engineering, including building and shipping internal tools or full-stack web applications
- Strong full-stack skills: a backend language such as Go, Python, or TypeScript, and a modern frontend framework
- Experience designing reusable frameworks, templates, or platforms that other engineers build on
- Experience deploying to the cloud (AWS, GCP, or Azure) with containers and CI/CD, and working knowledge of Kubernetes
- Sound judgment on build, buy, and integrate decisions, and experience integrating third-party SaaS products and APIs
- Experience working directly with non-engineering stakeholders to turn a need into a working tool
- Experience with AI-assisted development or LLM-powered automation
- Clear written communication and comfort working asynchronously on a remote team
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
NICE TO HAVE
- Cross-functional experience in program management
- Experience with internal tool or developer portal platforms
- Web design experience
- Familiarity with observability and incident tooling (incident.io http://incident.io, Grafana, Prometheus, or similar)
- Experience at a developer tooling or SaaS company at scale, and familiarity with compliance and security standards
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $160,900 – $260,700 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Warsaw
Workplace: Hybrid
Role highlights:
Engineering Operations Coordinator
- Location: Warsaw, Poland
- Department: Engineering
- Reports to: Engineering Operations Lead
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As an Engineering Operations Coordinator, you'll work directly with the Engineering Operations Lead, taking on the planning, tracking, documentation and follow-up work that keeps cross-functional engineering teams on schedule. You'll help close the loop between Engineering, AIT, Supply Chain and other internal and external stakeholders, within a cutting-edge R&D program in the European New Space (and New Defense) industry.
We are looking for someone who is excited about defense and space technologies and wants to grow in engineering program management.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
Project support
- Support the Engineering Operations Lead in daily operations and activity planning.
- Follow up with internal and external stakeholders on actions, deliverables and deadlines, and flag slippage early.
- Prepare agendas, take minutes and track actions and decisions for technical meetings and reviews.
- Help assemble the right experts for technical decisions and keep a clear record of outcomes.
Planning and tracking
- Assist with the work breakdown structure (WBS) and keep it up to date.
- Maintain and update the project timeline and milestone trackers.
- Maintain the risk and issue register, and prepare inputs for risk assessments and mitigation plans.
- Highlight bottlenecks and dependencies to the Lead before they become blockers.
Configuration and documentation
- Support configuration management activities, including document control, baselines and change tracking.
- Keep project documentation organized, current and easy to find.
- Review documentation for gaps and inconsistencies and raise them with owners.
Supply chain and AIT interface
- Track the status of critical orders and long-lead items, and give the team visibility on them.
- Support prioritization discussions with Supply Chain.
- Coordinate information flow between Engineering and AIT (readiness, availability, open items).
Reporting and process
- Prepare regular status reports, dashboards and resource allocation overviews.
- Help document and share project management best practices across the organization.
- Suggest and implement improvements to tools and workflows.
WHAT WE’RE LOOKING FOR
Must haves:
- Degree (or equivalent experience) in Science or Engineering.
- Strong organizational skills and attention to detail, with the ability to read project documentation and spot gaps.
- Clear written and verbal communication, and comfort following up with people and raising issues.
- Proficiency with planning and tracking tools (for example Jira, Confluence, MS Project or similar) and spreadsheets.
- Ability to work with limited information, make reasonable assumptions and adjust as things become clear.
- Proactive mindset: you say "let me take a look" and come back with options.
Nice to haves:
- Experience in space, defense, aerospace or other hardware engineering environments.
- Exposure to configuration management, AIT or supply chain processes.
- Familiarity with WBS, scheduling and risk management methods.
APPLICATION PROCESS
- Talent Attraction Screening
- Hiring Manager Screening
- Onsite workshop
- Interview with Leadership
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Remote - United Kingdom
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
A little more about the team
The Honeycomb partnerships team creates pipeline and revenue with our strategic partners, and we’re hiring our first leader in EMEA. Most of our spend is on AWS, so Amazon is the first and most important partner for this role. You’ll also work with our software partners (like Anthropic and Checkly) and our services and channel partners. You’ll be the local presence for Honeycomb in market, working daily with our EMEA sales and marketing teams. You’ll shape the in-field EMEA strategy and execution, with room to decide where we invest. You won’t be starting from scratch, because integrations and programs are already in place. As the partner business grows, there will be room to build a team in EMEA.
What you’ll do in the role
Lead the Honeycomb and AWS relationship in EMEA, working with AWS teams from the first meeting through deal close.
Be the partner expert for EMEA sellers. Join pipeline reviews and rep 1:1s, and bring ideas that find new deals or move existing ones faster.
Build and run co-sell and co-marketing programs with software, services and channel partners to create and convert pipeline.
Lead channel field enablement and field events with strategic partners, including AWS workshops and partner sponsorships at our events.
Review the software integrations we’ve already built and find European partners where joint selling could grow.
Define EMEA partnership priorities, including where to invest and where not to.
Build executive relationships with partners in the EMEA market.
Track partner-sourced and partner-influenced pipeline in Salesforce, and report on progress toward pipeline and revenue goals.
What you’ll bring to the role
Hands-on AWS experience, selling with or partnering with AWS, ideally from a sales role.
A business development or partnership background, with a record of creating pipeline through partners.
Experience working with sales and marketing teams to hit GTM and quota goals.
Experience developing and executing strategy with internal and external C-suite teams.
The ability to work on your own across time zones, make decisions and manage ambiguity.
A strong point of view on how Honeycomb adds value to our partners’ customers, and how they add value to ours.
The ability to see what partners need, such as more consumption or new customers, and build programs around it.
Observability experience, or experience at a partner in the observability space (nice to have).
On Target Earnings (OTE) based on level of experience (Base + Commission)
£149,000
—
£175,000 GBP
Base Salary based on level of experience
£127,000
—
£149,000 GBP
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
The Role
Checkout.com http://Checkout.com holds licences in many countries, and the way we work with our supervisors matters more every year. We are creating a new Regulatory Affairs function to lead that work, and we are looking for the person to build it.
As Head of Regulatory Affairs, you will manage our supervisory relationships day to day and run the formal work that comes with them: information requests, thematic reviews, inspections and examinations. You will also shape how the new function works and where it grows, working closely with the Director of External Affairs.You http://Affairs.You will bring together the right people across Legal, Compliance, Risk, Finance, Product and Tech, and make sure everything we send is accurate, consistent and on time.
You will start hands-on, building the foundations yourself, leveraging advanced AI tools, then build a team of regulatory affairs specialists across our major markets over time.
WHAT YOU'LL DO
BUILD THE FUNCTION
- Shape our approach to supervisory engagement across our regulated entities.
- Design how Regulatory Affairs works day to day, including how it works with Compliance, Legal, Risk and the business.
- Help plan where the team grows, including which countries need local specialists and in what order.
- Build a clear view of supervisory risk across the group and use it to set priorities.
- Advise executives on what our supervisors expect and how upcoming supervisory activity will affect the business.
MANAGE OUR SUPERVISORY RELATIONSHIPS
- Run the regular cycle of supervisory meetings: preparation, briefing senior colleagues, attending and following up.
- Keep a clear record of what we have told each regulator and what we have committed to.
- Own the protocol for how we engage with supervisors, so colleagues know who speaks to whom and when.
- Spot emerging issues early and raise them with senior leadership.
RUN REGULATORY REQUESTS
- Own regulator information requests and thematic reviews from receipt to submission: scope, owners, deadlines, evidence, version control and quality checks.
- Act as a single front door for the business, so teams get one clear request instead of several.
- Challenge draft responses for gaps and inconsistencies before they go out.
LEAD INSPECTIONS AND EXAMINATIONS
- Run inspections, examinations and skilled-person reviews as programmes, from the opening notice to the closing meeting.
- Set the plan and the narrative, coordinate evidence, and prepare and rehearse subject-matter experts and senior leaders.
- Run a lessons-learned review after each engagement and improve the process for next time.
BUILD THE TEAM AND THE INFRASTRUCTURE
- Hire, develop and lead a team of regulatory affairs specialists across our major markets.
- Build the playbooks, templates, trackers and governance the function will run on.
- Build a library of past submissions so we can reuse good work.
- Set up regular reporting to senior leadership and entity boards on open requests, inspections and commitments.
WHAT WE ARE LOOKING FOR
- A builder. You have set up a function, team or process from scratch, and you enjoy turning an open brief into something that works.
- Significant experience as a regulatory affairs manager / lead at a regulated payments, e-money or fintech firm.
- Hands-on experience running regulatory information requests and inspections end to end, ideally across more than one country.
- Time in a supervisory team at a major financial regulator, such as the FCA, ACPR, MAS or CBUAE, is a strong advantage.
- Strategic judgement. You can set a clear direction, explain it to executives and turn it into a plan.
- Excellent project management. You can run several deadlines with many contributors at once and keep every one of them on track.
- A track record of keeping calm under pressure.
- Sound judgement on when to bring in Legal or Compliance.
- Credibility with regulators and the trust of senior executives.
- Impeccable written communication.
- People management experience, or clear readiness to build and lead a team
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: San Francisco; New York
Workplace: Hybrid
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a FP&A Senior Manager to support our mission.
This role is based in New York or San Francisco and open to those who are able to be in-office 3 days per week on a hybrid work model.
ABOUT THE TEAM
The Finance team at Patreon ensures the business runs efficiently, compliantly, and with integrity as we continue to scale globally. The FP&A Senior Manager will be part of the Strategic Finance team within Finance. You’ll work closely with the business partner finance leads, Tax, Treasury, Fin Ops, and Execs.
ABOUT THE ROLE
Patreon exists so creators can make a living doing what they love, on their own terms. In Finance, you’ll help decide how we invest to make that possible for more of them.
Finance’s mission is to Accelerate, Advise, and Protect the business. Our FP&A team is organized around capital allocation, and we hold every major investment to three questions:
- Before: Is this the best use of capital?
- During: Is it performing as expected?
- After: Was this a good use of money?
You’ll own the numbers leadership and the board use to run Patreon: the plan, the forecast, and the story behind the company’s performance. You’ll also own company-wide headcount, our largest investment, and make sure every role we add is the right use of capital. You’ll join an FP&A team that partners with every part of Patreon, from GTM to G&A to Engineering, Product & Design (EPD). We cross-train, so you’ll get to know the whole business, not just your part of it, and step in for teammates when needed.
We’re also past the “try AI” phase. Finance runs FinHacks, team-wide build days where we automate real workflows. Our first was about learning; our second is about shipping, from flux and financial model automation to executive headcount reporting and month-end close. You’ll bring that same approach to every part of your role.
WHAT YOU’LL DO
Corporate Reporting
- Own the monthly and quarterly reporting cycle, from P&L variance and KPIs to the commentary and materials for leadership reviews, board meetings, and investor updates
- Lead the annual operating plan, rolling forecasts, and long-range plan, working with the GTM, G&A, and EPD finance partners to bring together one company view. Build scenario models that show leadership the trade-offs behind major decisions, and flag risks early
- Maintain the core financial model and source-of-truth metrics, partnering with Accounting (NetSuite) and Data
- Streamline the planning and reporting processes, and automate the manual parts
Company Headcount
- Planning: Own the company-wide headcount plan and forecast, including hires, backfills, attrition, and cost. Keep the plan, Workday, and actuals aligned with People and Recruiting, and give leadership a clear view of where we’re hiring and how it compares to plan
- Decisions: Treat every role as an investment. Help leaders make trade-offs within their budget, such as one senior hire instead of two junior ones, or the right mix of in-house talent, external specialists, and AI. Then look back on whether the investment delivered
- Assumptions: Set, test, and refine the assumptions behind headcount cost, such as benefits and payroll taxes, attrition, merit and promotion increases, and hiring timing, so the forecast stays accurate
Cross-Functional Support
- Lean in on G&A and other business partnership work when the team needs it, from budget support to investment and spend reviews
What success looks like in year one
- You’ve run a full planning cycle and built the forecast story that leadership and the board rely on
- Monthly and board reporting is on time, trusted, and noticeably less manual
- Leadership has one trusted view of headcount, and the cost assumptions behind it have been tested against actuals
- New role requests go through a clear investment lens, and at least one hiring decision has been changed based on your analysis
- You’ve shipped at least one automation the broader Finance team uses
ABOUT PATREON
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: Valencia
Workplace: OnSite
ROLE HIGHLIGHTS
- Role: Senior Operations Specialist (Solar Stratospheric Aircraft Mission Planning)
- Department: HAPS
- Location: Valencia, Spain
- Working type: On site, with limited remote working
- Employment is subject to applicable security screening (incl. SUPO, where required)
THE MISSION OF THE SENIOR OPERATIONS SPECIALIST (HAPS MISSION PLANNING)
As Senior Operations Specialist (HAPS Mission Planning), you will shape where, when and how ICEYE's stratospheric, solar-powered electric aircraft flies. You will build and maintain the operational weather picture before and during each flight, identify the right windows to launch, fly and recover, and turn weather, airspace, aircraft performance and energy constraints into a safe and achievable mission plan that you keep up to date as conditions evolve.
The role is deliberately broad. Beyond mission planning, you will contribute across the Operations team: preparing and executing flight test campaigns, supporting ground control station operations, assessing flight results and feeding them back into the aircraft's development, and helping build the procedures and tools of an operations capability that will scale as the program grows.
WHO ARE WE?
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE's world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world's largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE's near real-time data creates a tactical advantage for mission-critical operations. ICEYE operates internationally with offices in Finland, Poland, Spain, Japan, the UAE, Greece, Germany, and the US. The company has more than 900 employees, inspired by the shared vision of improving life on Earth by becoming the global source of truth in Earth Observation.
KEY RESPONSIBILITIES
FLIGHT OPERATIONS
- Build and maintain the operational meteorological picture before and during the flight, using the available tools (forecast models, radiosondes, lidar and aircraft data), drift planning, and identify weather and terrain-related hazards relevant to the flight profile.
- Identify suitable launch, flight and recovery windows and communicate them to the flight crew.
- Develop and maintain the mission plan (route, altitude, speed profile and timing), customer mission goals, integrating weather, airspace, aircraft performance, aircraft health and energy constraints.
- Continuously assess predicted cut-down and debris impact zones to keep the planned trajectory within the permitted ground impact area.
- Maintain readiness for degraded operations for a return-to-home mission profile in case re-planning of a return is necessary or in case of the plane entering a degraded operational mode due to a mechanical or electrical servicing need.
- Monitor aircraft progress against the plan, update it when required, and coordinate mission planning and meteorological decisions with the flight crew and engineering teams.
WIDER OPERATIONS SUPPORT
- Contribute to the planning, preparation and execution of flight test campaigns, including site preparation, pre-flight checks, launch and recovery activities.
- Take on other crew positions or ground control station duties as operational needs require, building versatility across the Operations team.
- Analyse flight data after each flight, report results and translate findings into improvements for the aircraft, its systems and operating procedures.
- Develop and maintain operational procedures, checklists, emergency procedures and operations documentation.
- Develop and improve monitoring, analysis and planning tools used by the flight crew, such as telemetry dashboards and energy or thermal estimation tools.
- Support aircraft integration, ground testing and simulation activities, and contribute to the training and qualification of crew members.
- Support safety and risk assessments for operations and, when needed, coordination with aviation authorities and external partners.
REQUIREMENTS
MUST HAVE SKILLS
- 5+ years of relevant experience in UAS or aircraft testing and operations.
- Good knowledge of meteorology (wind profiles, convection, turbulence, icing, thermal activity, etc.) and the ability to interpret forecast models, synoptic charts and upper-air data.
- Experience in flight or mission planning, including route, altitude and timing under weather and airspace constraints.
- Understanding of aircraft performance and of how weather affects flight safety and endurance.
- Clear communication and the ability to work as part of a flight crew, including during long-endurance operations.
- Programming or scripting skills for data analysis and tooling (e.g. Python; C/C++) a plus.
- Ability to drive large vehicles or convoys (within limits of B license).
- Good command of the English language, both oral and written.
NICE TO HAVE SKILLS
- Aviation meteorology qualification, or experience as a forecaster or weather briefer for flight operations.
- Hands-on experience with radiosonde launches, lidar or other atmospheric measurement systems.
- Experience with airspace management and coordination with ATC.
- Experience with trajectory, cut-down or debris impact modelling.
- Experience with solar-powered, electric or long-endurance aircraft, or with high-altitude platforms and balloons.
- Experience with safety analysis in the SORA framework.
- Familiarity with GIS tools, autopilot mission planning and ground software like QGroundControl.
- EASA-valid remote pilot license up to specific category standard scenarios.
- Proactive can-do attitude and love for aerospace are expected.
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager Interview
- Technical Interview (onsite or virtual), including a Technical Challenge
- Hiring Team Interview
- Offer Decision
WORKING AT ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us; we'll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Valencia
Workplace: OnSite
ROLE HIGHLIGHTS
- Role: Senior Operations Specialist (Flight Engineer)
- Department: HAPS
- Location: Valencia, Spain
- Working type: On site, with limited remote working
- Employment is subject to applicable security screening (incl. SUPO, where required)
THE MISSION OF THE SENIOR OPERATIONS SPECIALIST (FLIGHT ENGINEER)
As Senior Operations Specialist (Flight Engineer) on the HAPS (High Altitude Platform Station) program, you will help keep ICEYE's stratospheric, solar-powered electric aircraft safe, healthy and productive throughout its flights. In flight, you will be the crew's reference for the aircraft's technical condition: monitoring its systems, managing its energy and thermal balance, and turning what the aircraft tells you into clear, timely recommendations for the Mission Planner and the Autopilot Operator.
The role is deliberately broad. Beyond flight engineering, you will contribute across the Operations team: preparing and executing flight test campaigns, supporting ground control station operations, assessing flight results and feeding them back into the aircraft's development, and helping build the procedures and tools of an operations capability that will scale as the program grows.
WHO ARE WE?
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE's world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world's largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE's near real-time data creates a tactical advantage for mission-critical operations. ICEYE operates internationally with offices in Finland, Poland, Spain, Japan, the UAE, Greece, Germany, and the US. The company has more than 900 employees, inspired by the shared vision of improving life on Earth by becoming the global source of truth in Earth Observation.
KEY RESPONSIBILITIES
FLIGHT OPERATIONS
- Monitor the health and status of the aircraft and its on-board systems in flight, detect developing anomalies or degradation early, and assess their impact on the mission.
- Manage the aircraft energy balance: battery state of charge, solar power availability and the power budget, ensuring enough stored energy to safely operate through the night.
- Monitor and manage the aircraft thermal condition to keep its systems within operating limits.
- Advise the Mission Planner and Autopilot Operator on aircraft health, available power and thermal status, and coordinate technical decisions with them throughout the flight.
WIDER OPERATIONS SUPPORT
- Contribute to the planning, preparation and execution of flight test campaigns, including site preparation, pre-flight checks, launch and recovery activities.
- Take on other crew positions or ground control station duties as operational needs require, building versatility across the Operations team.
- Analyse flight data after each flight, report results and translate findings into improvements for the aircraft, its systems and operating procedures.
- Develop and maintain operational procedures, checklists, emergency procedures and operations documentation.
- Develop and improve monitoring, analysis and planning tools used by the flight crew, such as telemetry dashboards and energy or thermal estimation tools.
- Support aircraft integration, ground testing and simulation activities, and contribute to the training and qualification of crew members.
- Support safety and risk assessments for operations and, when needed, coordination with aviation authorities and external partners.
REQUIREMENTS
MUST HAVE SKILLS
- 5+ years of relevant experience in UAS or aircraft testing and operations.
- Solid understanding of aircraft systems, in particular avionics, electrical power and propulsion.
- Experience monitoring live telemetry, interpreting system data and diagnosing anomalies under time pressure.
- Good understanding of electrical energy systems such as batteries, solar power and power budgets.
- Clear communication and the ability to work as part of a flight crew, including during long-endurance operations.
- Programming or scripting skills for data analysis and tooling (e.g. Python; C/C++ a plus).
- Ability to drive large vehicles or convoys (within limits of B license).
- Good command of the English language, both oral and written.
NICE TO HAVE SKILLS
- Aerospace, electrical or electronics/avionics engineering background, being able to debug and/or implement quick SW/HW solutions.
- Experience with solar-powered, electric or long-endurance aircraft, or with high-altitude platforms.
- Knowledge of thermal management of electronics and batteries in cold, low-pressure environments.
- Experience with safety analysis in the SORA framework.
- Good knowledge of meteorology (turbulence formation, thermal activity, etc., and how to identify it).
- Understanding of control engineering, aero or aeroelastics basics.
- Familiarity with autopilot/GPS stack calibration and ground software like QGroundControl.
- Experience with aircraft prototyping, systems integration and ground testing, including lightweight composite airframes.
- EASA-valid remote pilot license up to specific category standard scenarios.
- Proactive can-do attitude and love for aerospace are expected.
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager Interview
- Technical Interview (onsite or virtual), including a Technical Challenge
- Hiring Team Interview
- Offer Decision
WORKING AT ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us; we'll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Ukraine
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is a global B2B demand partner committed to delivering high-performance demand strategies, programs, and outcomes for the world's most admired brands. Driven by an AI-first demand engine and an innovative, buyer-first approach, we combine data, technology, and global talent to accelerate revenue growth for our clients.
We are looking for an HR Specialist to join us.
Responsibilities
Onboarding & Offboarding:
Lead smooth end-to-end onboarding and offboarding processes for team members across technical and non-technical departments globally.
People Development:
Help the team members map out personal development plans and support their ongoing professional growth.
Cross-Functional Team Support:
Act as a main point of contact for international teams across different time zones, fostering strong communication within diverse technical and non-technical teams.
Core HR Operations:
Perform other HR duties, including relations inside the teams, performance tracking, policy implementation, and HR process maintenance.
Educational & Security Content Creation:
Collaborate with our Academy to develop comprehensive onboarding materials, training modules, and company security policy courses, and keep materials up to date.
Recruitment Collaboration:
Partner closely with the recruitment team to define candidate profiles, refine job requirements, and streamline hiring for assigned teams.
Requirements
Upper-Intermediate (B2+) or higher written and spoken English level.
Proven experience as an HR Specialist, HR Generalist, or in a similar People Operations role.
Solid track record of supporting teams located across multiple countries.
Exceptional organizational skills, independence, and the ability to manage multiple HR workflows effectively.
Nice to have
Hands-on experience using AI tools in daily work
What We Offer
Work comfortably within Eastern European Time (EET) hours.
Flexible arrangements available (full-time or part-time options).
Paid vacation and sick leave provided for full-time position.
Reduced Fridays during summer.
Continuous opportunities to expand your skills, take ownership of projects, and grow professionally.
A welcoming, collaborative, and friendly team environment.
Access to modern AI tools.
Ready to Join Us?
If you thrive in a fast-paced, innovative international environment and are passionate about supporting team growth, we’d love to hear from you!
Location: Espoo; Warsaw
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Senior Electric Propulsion Engineer
- Location: Espoo, Finland / Warsaw, Poland
- Department: AOCS Hardware
- Reports to: Engineering Manager AOCS Hardware
- Employment type: Permanent
- Workplace model: Hybrid (3 days in the office)
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
ICEYE needs a senior, hands-on Hall Effect Thruster engineer in the AOCS Hardware team to own the maturation and qualification of the propulsion subsystem around the thruster (FCU, feed system, tanks, PPU, valves, harness). The role runs from early trade-offs through ground test facilities, qualification, production handoff and on-orbit anomaly work. Success at 12 months looks like a qualified, production-ready peripheral architecture with a working test flow and suppliers handing over repeatable builds.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Design and trade-offs: Lead design and performance trade-offs for the propulsion subsystem, and mature the supporting hardware (FCU, feed/tank systems, PPUs, valves, cabling) with clear architectures, requirements and verification paths.
- Modeling and analysis: Run analytical modeling and simulation of propulsion system behavior (thermal, plume, and spacecraft interaction effects) to support design decisions.
- Test and qualification: Set up and operate ground test facilities and testbeds, and plan and run functional, environmental and lifetime test campaigns, including acceptance criteria and procedures.
- Production readiness and suppliers: Work with vendors, research institutions and integrators on co-development and supply chain coordination, and define production-readiness criteria, test/inspection flows and supplier handoffs.
- On-orbit performance and documentation: Monitor in-flight propulsion performance, lead anomaly investigations and corrective actions, and keep test reports, technical rationale and qualification records up to date.
WHAT WE’RE LOOKING FOR
Must haves:
- Educational background in Aerospace Engineering, Plasma Physics, Electrical Engineering, or related field.
- At least 6 years of experience working with electric propulsion systems, preferably Hall Effect Thrusters, in design, test, or operation.
- Proven background in plasma physics, electric propulsion modeling, or space system engineering.
- Experience with designing or evaluating PPUs and power interfaces for propulsion systems.
- Strong analytical skills and experience using numerical tools for thermal, plasma, or fluid simulations (e.g. COMSOL, ANSYS, SPIS, MATLAB).
- Hands-on experience with laboratory plasma diagnostics, test setup and electrical test equipment (oscilloscopes, power supplies, thrust stands, HV instrumentation).
- Experience designing or commissioning ground test facilities, with good understanding of vacuum systems, contamination control and safe HV testing practices.
- Excellent communication skills and ability to work across disciplines (mechanical, avionics, GNC, systems).
Nice to haves:
- Experience with qualification, flight-certification or qualification test campaigns for propulsion subsystems.
- Familiarity with high-voltage system design, thermal vacuum testing, lifetime/erosion testing and spacecraft contamination considerations.
- Proficiency with Python and Git for data analysis, tooling or automation; C/C++ experience to liaise with flight software teams is a plus.
- Experience managing suppliers, procurement and technical deliverables for critical spacecraft subsystems.
APPLICATION PROCESS
- Recruiter Interview (30 mins online)
- Hiring Manager Interview (30 mins online)
- Technical Interview (60 mins online)
- Technical Workshop (90 mins onsite)
- Director Interview (60 mins onsite)
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
seniorUnited States (Remote); We are considering candidates based in the US and Canada only, within the Eastern or Central time zones
seniorCanada (Remote); We are considering candidates based in the US and Canada only, within the Eastern or Central time zones
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorRemote, United States; We welcome candidates from diverse backgrounds who can demonstrate the experience and transferable skills needed to own renewal outcomes
УдалённоRemote, United States
ОфисLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free
ГибридseniorToronto, Ontario
seniorWe believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
ОфисBoston, MA
УдалённоseniorUnited States
ГибридWarsaw
УдалённоRemote - United Kingdom; The ability to work on your own across time zones, make decisions and manage ambiguity
ОфисheadLondon
ГибридseniorSan Francisco; New York; For remote employees located outside CA and NY, salary may vary based on location and local market conditions
ОфисseniorValencia
ОфисseniorValencia
Ukraine; Act as a main point of contact for international teams across different time zones, fostering strong communication within diverse technical and non-technical teams