Location: São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia
Are you interested in building an exciting IT career at Dev.Pro? Join our exclusive screening process to gain valuable career insights and access personalized feedback on your skill set.
🟩 What you’ll get by applying:
Personalized career growth plan tailored to your aspirations
Expert feedback to elevate your skills for lasting success
Priority consideration by Dev.Pro for suitable job openings within the company
Opportunity to work with top global corporations and participate in industry-shaping projects
Give us a chance to get to know you better so that when the right position becomes available, you’ll be the first one we reach out to!
✅ Is that you?
4+ years’ of experience as a DevOps Engineer
Experience with highly available and reliable Cloud platforms
Hand-on experience with Git, CI/CD tools, Docker, Kubernetes, Terraform, Monitoring (New Relic, Datadog, etc.)
Experience with Azure/AWS/GCP
Experience of utilizing logging, monitoring, and alerting solutions, and/or similar solutions as a system administrator
Expertise in troubleshooting, system/network administration
Strong understanding of modern operating environments and disciplines: firewalls, proxies, certificates, network, security, etc.
Upper Intermediate English level
Get started now:
1. Send us your CV in English.
2. Schedule a 15-30 minute call with Dev.Pro recruiters.
3. Participate in a 30-minute experience interview focused on testing your soft skills.
4. Get a 1-hour online evaluation of your technical skills by our technical experts.
In under 2 hours, you'll know where you stand in your career and be ready for action when Dev.Pro presents you with an exciting job offer!
🎾 About Dev.Pro
Dev.Pro is a US-based outsource company with an ambitious and creative mindset that has been delivering superior software products since 2011. Known for its strong human focus, Dev.Pro promotes a work environment that is fair, inclusive, open-minded, and friendly toward people of every race, religion, gender, cultural background, marital/parental status, etc. By joining Dev.Pro, you'll feel what it's like to grow with professionals who support your journey.
Interested? Find out more:
📋
How to Join Us
💻 LinkedIn Page
📈 Our website
💻 IG Page
УдалённоSão Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We have an exciting opportunity for an Accounts Receivable Clerk to join our growing team. If you are passionate about the technology industry and want to work for a company that aligns with your interests, we might be the place for you! Canonical, and our world-class Ubuntu product, attracts some of the leading talent from around the world. Come and work with exceptional people and kick-start your career in Finance!
Our Finance team is growing and it's a really exciting time to join the team. We are looking for bright, truly motivated people who have a passion for making a difference. You will be seeking an opportunity to drive process improvements and change, input your ideas, grow your career and truly contribute to the team.
Your role will include ensuring accuracy of the A/R ledgers, processing customer invoices in a timely and accurate manner, registering customer payments, dealing with queries effectively and efficiently and maintaining compliance with processes and procedures. You will learn the fundamentals of how finance works in an organisation.
In return, we will provide you with ample opportunity for career development, including offering you support for continuing education and the pursuit of professional Accounting certifications. You will report directly to our Global Controller who will help you develop into the role and guide you through your learnings.
Location: This role will be based remotely in the EMEA region
The role entails
Maintain accuracy of our A/R ledgers and reconciliation of accounts
Manage our customer data (names, addresses, etc.), validate and gain approval for new accounts, and maintain our audit record of customer data changes and approvals
Process our customer invoices in a timely and accurate manner, including entry of invoices into accounting systems and maintain our files in a tidy and organised manner
Efficiently resolve any problems prior to raising and issue of invoice
Implement and comply with the Canonical credit control policy
Maximise cash collection through the effective collection of debts and maintain records to track debt collection through to conclusion
Ensure payments are received in line with contractual terms
Help with our month end processes: bank reconciliations and balance sheet reconciliations
Resolve questions/issues, escalating when appropriate in a timely manner
Maintain compliance with processes and procedures, recommend corrective action when identified and maintain suitable records to demonstrate compliance
What we are looking for in you
Exceptional education achievements in an Accounting or Finance subject
Excellent spreadsheet skills, including pivots, lookups etc.
Excellent attention to detail, with great organization skills and the ability to meet deadlines
Great communication skills that you will use when connecting directly with our customers
A passion for the world of Finance with ambition to progress your career
Experience using an enterprise level accounting system
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are looking for an outstanding Senior Marketing Automation Manager. The ideal candidate will be passionate about technology, technology marketing and the use of technology in marketing. You will prefer to work in an environment that has emphasis on ownership of campaigns, collaboration, learning, curiosity and a drive to continually improve oneself / the team / the organisation. You will also love to problem solve, get hands-on, experiment, measure and use automation to make daily life easier.
This role sits in the Marketing team reporting to the Marketing leadership.
Location:
This role will be based remotely in the EMEA region.
What your day will look like
Design and optimise advanced lifestyle journeys across e-mail and multi-channel CRM
Monitor overall Marketo performance and health
Lead experimentation programmes across nurture streams, targeting and conversion optimisation
Develop advanced lead nurturing, lead scoring and engagement frameworks
Build scalable automation workflows to support other stakeholders in Marketing
What we are looking for in you
Advanced proficiency with Marketo, Hubspot or Salesforce Marketing Cloud
Experience in setting up integrations and automations between CRM systems and other platforms
Ability to work with at least two of the following languages: Python, JS, SQL, Velocity
A solid understanding of lead generation data
Strong understanding of segmentation strategy and CRM best practices
Engagement with the latest trends in marketing technology
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
🏠Fully remote working environment - we’ve been working remotely since 2004!
📚Personal learning and development budget of 2,000 USD per annum
💰Annual compensation review
🏆Recognition rewards
🏝 Annual holiday leave
👶Parental Leave
🧑💼Employee Assistance Programme
🧳Opportunity to travel to new locations to meet colleagues at ‘sprints’
✈️Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Home based - EMEA
Canonical is building a comprehensive automation suite to provide multi-cloud and on-premise data solutions for the enterprise. The data platform team is a collaborative team that develops a managed solutions for a full range of data stores and data technologies, spanning from big data, through NoSQL, cache-layer capabilities, and analytics; all the way to structured SQL engines (similar to Amazon RDS approach).
We are facing the interesting problem of fault-tolerant mission-critical distributed systems and intend to deliver the world's best automation solution for delivering managed data platforms.
We are looking for candidates from junior to senior level with interests, experience and willingness to learn around Big Data technologies, such as distributed event-stores (Kafka) and parallel computing frameworks (Spark). Engineers who thrive at Canonical are mindful of open-source community dynamics and equally aware of the needs of large, innovative organisations.
Location:
This role can be filled in European, Middle East and African time zones.
What your day will look like
The data platform team is responsible for the automation of data platform operations, with the mission of managing and integrating Big Data platforms at scale. This includes ensuring fault-tolerant replication, TLS, installation, backups and much more; but also provides domain-specific expertise on the actual data system to other teams within Canonical. This role is focused on the creation and automation of infrastructure features of data platforms, not analysing and/or processing the data in them.
Collaborate proactively with a distributed team
Write high-quality, idiomatic Python code to create new features
Debug issues and interact with upstream communities publicly
Work with helpful and talented engineers including experts in many fields
Discuss ideas and collaborate on finding good solutions
Work from home with global travel for 2 to 4 weeks per year for internal and external events
What we are looking for in you
Proven hands-on experience in software development using Python
Proven hands-on experience in distributed systems, such as Kafka and Spark
Have a Bachelor’s or equivalent in Computer Science, STEM, or a similar degree
Willingness to travel up to 4 times a year for internal events
Additional skills that you might also bring
You might also bring a subset of experience from the followings that can help Data Platform to achieve its challenging goals and determine the level we will consider you for:
Experience operating and managing other data platform technologies, SQL (MySQL, PostgreSQL, Oracle, etc) and/or NoSQL (MongoDB, Redis, ElasticSearch, etc), similar to DBA level expertise
Experience with Linux systems administration, package management, and infrastructure operations
Experience with the public cloud or a private cloud solution like OpenStack
Experience with operating Kubernetes clusters and a belief that it can be used for serious persistent data services
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues twice a year
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal-opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#li-remote
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
This is an exciting opportunity for a software engineer passionate about open source software, Linux, and web services at scale. Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, a growing pre-IPO international software company.
Canonical’s engineering team is at the forefront of the IoT revolution and aims to strengthen this position by developing cutting-edge telemetry and connectivity solutions. By integrating reliable, secure, and robust data streaming capabilities into the Snappy ecosystem, we are setting new standards in the industry for ease of development, implementation, management and security.
We are seeking talented individuals to help us enhance our global SaaS services, providing customers with the essential data services needed to build the next generation of IoT devices effortlessly. Our commitment to data governance, ownership, and confidentiality is unparalleled, ensuring our customers can innovate with confidence on top of the globally trusted Ubuntu platform.
Location: This role will be based remotely in the EMEA region.
What your day will look like
Work remotely with a globally distributed team, driving technical excellence and fostering innovation across diverse engineering environments.
Design, architect, and build high-performance APIs to power streaming data services, ensuring seamless integration across teams and products using Python and Go.
Develop robust governance, auditing, and management systems within our advanced telemetry platform, ensuring security, compliance, and operational integrity.
Partner with our infrastructure team to build scalable cloud-based SaaS solutions while also delivering containerized on-prem deployments for enterprise customers.
Lead the design, implementation, and optimization of new features, taking projects from specification to production, ensuring operational excellence at scale.
Provide technical oversight, review code and designs, and set best practices to maintain engineering excellence.
Engage in high-level technical discussions, collaborating on optimal solutions with engineers, product teams, and stakeholders.
Work remotely with occasional global travel (2-4 weeks per year) for internal and external events, fostering deeper collaboration and knowledge-sharing.
What we are looking for in you
You design and architect scalable backend services, messaging/data pipelines, and REST APIs using Go or Python, guiding best practices, technical direction, and system scalability.
You possess deep expertise in cybersecurity principles and proactively address the complex challenges of IoT environments: secure connectivity, data streaming, governance, and compliance.
You bring proven expertise in designing and optimizing systems using:
IAM models, encryption, access control, and compliance frameworks (GDPR, HIPAA) to ensure secure and compliant data handling
Ability to design decentralized data ownership models, ensuring interoperability and governance across domains
Designing high-throughput, low-latency systems for IoT data processing
Data streaming technologies (MQTT, Kafka, RabbitMQ)
Observability tools (OpenTelemetry)
Industrial/engineering data exchange protocols (OPC-UA, ModBus)
You thrive in cross-functional environments, partnering with product teams, engineers, and stakeholders to drive high-impact technical solutions that align with business objectives.
You mentor junior engineers, foster technical excellence, and contribute to a culture of innovation, continuous improvement, and knowledge sharing.
You embrace challenges with an open mind, continuously seeking opportunities to learn, improve, and innovate in a rapidly evolving IoT landscape.
You are familiar with Ubuntu as a development and deployment platform.
You hold a Bachelor’s degree or equivalent in Computer Science, STEM, or a related field.
You are willing to travel up to 4 times a year for internal events.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Global Remote
Workplace: remote
Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.
We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.
Metabase is looking for a customer-focused, technical Open Source Community Advocate to join our growing global team! We are looking for someone who loves data analytics, enjoys helping others, and is excited to work for a startup to help drive our Success Engineering team’s mission to help our customers be successful by guiding them on how to get data from all the various places it lives, transform it into useful shapes, or to convert their questions into actual queries that can be executed. You will help and build relationships with our customers in the public places they hang out (like LinkedIn, Twitter, Reddit, and data slack communities), providing help to Metabase users using our open source and for-fee products. Our discourse forum is often the first resource that comes up when our customers search for issues, and it’s used by Metabase customers big and small.
A typical day will involve a mix of answering our users on our discourse forum and helping customers on Twitter or other social channels. Any given week, you might correspond with our users to hear what they’re trying to accomplish, collaborate with our writing team, or participate in brainstorming sessions on what content we should create for our customers.
Why Success?
We are the voice for our customers. Our product team reviews our feedback, asks us for advice, and engages with our customers proactively. We have a writer on our team who reviews what questions our customers are asking and improves our documentation, so the next customer doesn’t have to ask. We also work closely with an engineering team focused on critical issues and our escalations, so we don’t have to worry about our customers being impacted by major bugs for a long time.
We’re 100% remote, and our operations are designed that way. People work during the times that work for them. You are not expected to be “on” at all times, and there are no points for responding quickly to every Slack you receive.
We don’t overpromise our customers. Since we’re open source, our customers can see what we’re doing in our Github repository and our roadmap is publicly available for our customers at all times.
Many companies use the word “success” to describe jobs that are really sales jobs or account management jobs with quotas. We are not about that. We’re exclusively here to make sure our open source users, our future customers who are currently on trials, and our current paying customers all get the appropriate help they need to be successful.
If you want to take part and have a voice in a truly growing business, believe that BI analytics should be easy to use and set-up, and that self-service analytics should be a real thing and not just some marketing jargon that people put on their websites, please apply!
Being an Open Source Community Advocate at Metabase would be a great fit for you if you:
Enjoy helping people and solving their problems
Have a strong technical background (minimum of 3 -5 years writing production code or administering systems)
Have experience with using data visualization or data analytics tools (bonus if you have experience using Metabase)
Have excellent written communication
Are comfortable being the face of Metabase during webinars or in-person events
You have expertise in at least one of:
Running Metabase on a variety of operating systems for multiple years
Strong background in networking and how web applications function
Managing servers (either physical, or Docker, or AWS/GCP/etc)
Managing databases and strong SQL skills
It’s not required, but a plus if you:
Are fluent in multiple languages (this is helpful as our users are world-wide)
Compensation
The US base salary range for this role is $67.9K–$183.5K annually, plus equity and benefits.
Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors.
Benefits
We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment.
We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.
For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.
E-Verify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
The role
We build internal systems to the same standard as our public products: specified, tested, reviewed and observable. We want engineers who enjoy that rigour and take full ownership of what they ship.
What you will do
Design and deliver systems and platforms, including intuitive UIs
Build Go services and APIs that connect many data sources
Design data models and architecture for connected systems
Turn data into clear dashboards and visualisations
Build LLM-powered features into everyday workflows
Write specs, estimate work and deliver to agreed criteria
Set a high bar in code review, testing and documentation
Partner with non-technical colleagues to turn needs into tools
Mentor engineers and improve how the team works
Who you are
You have deep expertise in at least two of:
Back-end services in Go
Modern front-end engineering [React/Svelte/TypeScript]
Data engineering and analytics
Data visualisation
Applied LLM/ML in production workflows
You also:
Treat testing, security, performance and accessibility as part of the job
Handle sensitive people data with care
Write clearly and work well in a distributed team
Own your work from first spec to production
Nice to have
: Python, Go, React, Svelte, PostgreSQL, Kubernetes, a history of building tools for HR, finance or operations.
The ideal candidate will use their passion for experimentation and analytics to build tomorrow’s tech organisation. This team will help us gain insights into the business and our talent pool, and use those insights to improve the experience of working at Canonical.
As a Workplace Engineer at Canonical, you need an analytical, data-driven mind and a passion to connect and make sense of interesting data from APIs. We focus heavily on the collection of metrics, optimising processes, and ways of working across Canonical. You need to demonstrate leadership, excellence, and consistency and will mentor others in the team.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Metn, Lebanon
The Company
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
About the Role
We are looking for a
Senior Site Reliability Engineer
who will play a critical role in ensuring high availability, performance, and resilience across our production systems. You will be at the heart of operational excellence, leading high-impact incident responses, building proactive monitoring systems, and engineering automation that prevents outages before they happen. If you love solving complex distributed system challenges and thrive in high-pressure environments, this role is for you.
Key Responsibilities
Incident Management & Reliability
Act as
Incident Commander
during major outages, leading real-time diagnosis, communication, and recovery.
Own and improve the end-to-end
incident management lifecycle
, including post-incident reviews and action plans.
Drive
root cause analysis
and proactive reliability improvements to prevent recurrence.
Monitoring & Observability
Design and maintain
metrics, alerts, and dashboards
using
Prometheus
,
Grafana
, and
New Relic
.
Implement
SLIs/SLOs
to monitor service health and drive availability targets (99.99%+ uptime).
Integrate
log management
and
distributed tracing
with tools like
ELK Stack
and
AWS X-Ray
.
Automation & Tooling
Develop
automation scripts
and internal tooling in
Python or Node.js
to reduce manual ops and accelerate recovery (MTTR improvement).
Build self-healing infrastructure using
IaC
and
automation pipelines
.
Optimize on-call workflows, escalation policies, and runbooks using
PagerDuty
.
Cloud Infrastructure
Operate and improve infrastructure hosted on
AWS
, ensuring reliability, cost efficiency, and scalability.
Collaborate with backend and platform teams to embed
SRE best practices
across engineering.
Key Qualifications
4+ years of experience in
Site Reliability Engineering, DevOps, or Platform Engineering
.
Proven success managing
production incidents
and participating in
on-call rotations
.
Strong hands-on experience with
Prometheus, Grafana
, and
PagerDuty
.
Proficient in
Python or Node.js
for automation and tooling.
Experience with
AWS services
(EC2, CloudWatch, ECS/Lambda, IAM, etc.).
Solid understanding of
Linux systems, networking, and CI/CD pipelines
.
Nice to Have
Experience as
Incident Commander
in mission-critical environments.
Knowledge of
New Relic
,
Sentry
,
ELK Stack
, or
Datadog
.
Background implementing
SLIs/SLOs/Error Budgets
(Google SRE model).
Familiarity with
Docker, Kubernetes, Terraform, or Ansible
.
Certifications such as:
AWS Solutions Architect Associate/DevOps Engineer
ITIL Foundation
or relevant reliability certifications.
Location: Yerevan, Armenia
Description:
Digitain now welcomes a highly skilled and motivated Middle Penetration Tester to join our team.
The ideal candidate is expected to be
responsible for identifying and evaluating vulnerabilities in our clients' systems and applications, conducting penetration testing exercises, and providing recommendations for enhancing security measures. You will work closely with cross-functional teams to ensure the implementation of robust security controls and mitigate potential risks.
Responsibilities:
Conduct comprehensive penetration testing on various systems, applications, and networks to identify vulnerabilities, weaknesses, and potential security risks
Execute manual and automated testing methodologies to identify security flaws in networks, web applications, mobile applications, and infrastructure components
Perform analysis and validation of security findings, and provide detailed reports outlining the identified vulnerabilities and potential impact to stakeholders
Collaborate with development teams, system administrators, and other stakeholders to provide remediation recommendations and follow up on the implementation of necessary security controls
Stay up to date with the latest security threats, vulnerabilities, and attack techniques, and incorporate this knowledge into penetration testing methodologies
Contribute to the improvement of existing penetration testing frameworks, tools, and processes to enhance efficiency and effectiveness
Assist in the development and maintenance of security policies, procedures, and guidelines
Participate in incident response activities, including investigation and remediation of security incidents
Provide guidance and mentorship to junior members of the team, assisting in their skill development and knowledge enhancement
Requirements:
At least 2 years of experience in penetration testing or QA
Bachelor's degree in Computer Science, Information Security, or a related field
Proven experience in conducting penetration testing and vulnerability assessments in a professional setting
In-depth knowledge of network protocols, web application architecture, operating systems, and common security vulnerabilities
Proficiency in using a variety of penetration testing tools, frameworks, and methodologies
Strong understanding of common security standards, such as OWASP, NIST, and ISO 27001
Familiarity with regulatory compliance requirements, such as GDPR, HIPAA, or PCI DSS
Excellent problem-solving and analytical skills, with the ability to think creatively and out-of-the-box
Strong written and verbal communication skills, with the ability to clearly articulate technical concepts to both technical and non-technical stakeholders
Ability to work effectively both independently and collaboratively in a fast-paced and dynamic environment
High ethical standards, integrity, and a commitment to maintaining confidentiality
Join our team and play a crucial role in strengthening the security posture of our clients. As a Middle Penetration Tester, you will have the opportunity to continuously enhance your skills and contribute to the protection of sensitive data and critical systems.
Location: Xinyi, Taiwan
We are growing! We are currently looking to hire
a Freelance CX Trainer
for our Academy Team in Taiwan!
Who we are:
Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.
What you will be doing:
You will join a dynamic and fast paced environment and will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include:
Understanding our clients’ learning needs to ensure you will deliver an impactful training to their teams
Liaising with the Project plan to determine training needs, objectives and schedule training sessions
Supporting in designing effective training programs
Animating training sessions in class and online (Retail programs, workshops, …) and creating vivid and dynamic environment to impact mindset change and behaviors
Inspiring participants through different methodologies (discussion, demonstration, game and story)
Able to coach (on floor or online)
Requirements
What you will bring along:
Strong retail background and insight (luxury retail background is highly preferred)
Minimum 5+ years’ experience in related to service excellence, CX and training field
Experienced in classroom trainings & workshops, and on-field coaching of the topics of customer experience mindset, emotional selling, service excellence, clienteling/CRM for retail frontline team
Experienced in conducting learning activities with different interactive methods
Excellent communication skills with proficient language skills in Mandarin & English
Able to develop training material and activities is a plus
Location: Yerevan, Armenia
Description
We are seeking a detail-oriented B2C Business Analyst to join our growing team and help drive business performance through data. In this role, you will be responsible for transforming complex data into actionable insights across product, marketing, and operations. You will work closely with cross-functional teams to identify growth opportunities, optimize key metrics, and support strategic decision-making with high-quality analytical output.
Responsibilities
Gather, review and analyze business and industry data, including KPIs, financial reports and other key metrics using data analytics tools
Interpret, evaluate and interrelate research data and develop integrated business analyses
Understand and analyze the financial and operational impact of any changes
Analyze Marketing Promotions and their effectiveness
Analyze Products separately and as one ecosystem
Perform business requirements analysis
Analyze business income and revenue
Initiate technical, business, or marketing changes that will grow the business
Provide analytical and other reports regarding business
Other tasks from management related to business analysis
Requirements
A bachelor’s degree in business or an MBA or a related field
Knowledge of MS Office, Power BI
Knowledge of SQL
Knowledge of Python will be a plus
High proficiency in Armenian, English, and Russian languages is a must
Experience in gaming (will be a plus)
Excellent problem-solving skills
Fundamental analytical and conceptual thinking skills
Exceptional interpersonal skills
Excellent written and verbal communication skills
Attention to details
Location: Springfield, Ma
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Sheung Wan, Hong Kong
We are growing! We are currently looking to hire
a Freelance CX Trainer
for our Academy Team in Hong Kong!
Who we are:
Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.
What you will be doing:
You will join a dynamic and fast paced environment and will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include:
Understanding our clients’ learning needs to ensure you will deliver an impactful training to their teams
Liaising with the Project plan to determine training needs, objectives and schedule training sessions
Supporting in designing effective training programs
Animating training sessions in class and online (Retail programs, workshops, …) and creating vivid and dynamic environment to impact mindset change and behaviors
Inspiring participants through different methodologies (discussion, demonstration, game and story)
Able to coach (on floor or online)
Requirements
What you will bring along:
Strong retail background and insight (luxury retail background is highly preferred)
Minimum 5+ years’ experience in related to service excellence, CX and training field
Experienced in classroom trainings & workshops, and on-field coaching of the topics of customer experience mindset, emotional selling, service excellence, clienteling/CRM for retail frontline team
Experienced in conducting learning activities with different interactive methods
Excellent communication skills with proficient language skills in Cantonese & English. Mandarin is a plus.
Able to develop training material and activities is a plus
Location: Santa Ana, Ca 92704
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
About us: IDT is a leading US communications company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1600 people across 20+ countries, and have over $1.5 billion in revenues.
Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Anaheim, Ca
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
About us: IDT is a leading US communications company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1600 people across 20+ countries, and have over $1.5 billion in revenues.
Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Home based - EMEA
Canonical is building a comprehensive automation suite to provide multi-cloud and on-premise data solutions for the enterprise. The data platform team is a collaborative team that develops a full range of data stores and data technologies, spanning from big data, through NoSQL, cache-layer capabilities, and analytics; all the way to structured SQL engines.
The OpenSearch team is, among other things, focused on creating the best enterprise automation solution for search and analytics suites like OpenSearch and Elasticsearch.
We have a number of openings we are looking to hire across a range of levels. We will help you identify a suitable position depending on your experience and interests. Engineers who thrive at Canonical are mindful of open-source community dynamics and equally aware of the needs of large, innovative organisations.
Location: This role can be filled in European, Middle East and African time zones.
What your day will look like
The OpenSearch team is responsible for the automation of OpenSearch operations. This includes ensuring fault-tolerant replication, TLS, installation, and much more; but also provides domain-specific expertise on the actual data system to other teams within Canonical. This role is focused on the creation and automation of features of data platforms, not analysing the data in them.
Collaborate proactively with an internationally distributed team
Write high-quality, idiomatic Python code to create new features
Debug issues and interact with upstream communities publicly
Work with helpful and talented engineers including experts in a diverse set of fields
Work from home with global travel for 2 to 4 weeks per year for internal and external events
What we are looking for in you
Proven hands-on experience in software development using Python
Proven hands-on experience in distributed systems development
Bachelor’s or equivalent in Computer Science, STEM, or a similar degree
Willingness to travel up to 4 times a year for internal events
Additional skills that you might also bring
You might also bring a subset of experience from the following, which will determine the exact role and level we consider you for:
Experience
operating and managing search and analytics engines like Elasticsearch, Logstash, KIbana, and OpenSearch
Experience
with Linux systems administration, package management, and operations
Experience with the public cloud or a private cloud solution like OpenStack
Experience with operating Kubernetes clusters and a belief that it can be used for serious persistent data services
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal-opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: US - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. As a Senior Customer Success Manager at Wrike, you will own, protect, and exponentially grow the strategic relationship for a high-value portfolio of Enterprise accounts across North America. Wrike has evolved beyond standard project management into a trusted work delivery platform for people and AI, and in this role, you will be the chief architect of that vision for our most strategic clients.
In this role, you are a strategic business consultant and a trusted advisor. You will guide client executives through complex business transformations, leveraging cutting-edge Wrike AI Agents, Wrike Copilot, and visual collaboration tools to map, optimize, and scale business workflows. You will partner deeply with Sales, Renewals, and Product counterparts to deliver on the transformational vision and establish Wrike as the clients' long-term operating system of record.
Your Impact:
Strategic Portfolio Ownership: Proactively manage a highly diverse and complex book of North American Enterprise accounts, serving as their strategic partner, executive liaison, and primary advocate.
Build Stakeholder Relationships: Establish a multi-layered relationship structure - including Centers of Excellence - connecting with administrators, day-to-day champions, and executive-level sponsors (VPs, C-suite).
Co-Create Success Plans & Workflows: Build scalable and highly digestible Success Plans that capture the client's transformational vision and a measurable roadmap to build it out.
Play Offense: Actively hunt for expansion paths within your portfolio. You will not wait for renewals to talk about growth; instead, you will proactively identify new teams to land, pitch advanced AI use cases, and systematically build a high-velocity expansion pipeline in lockstep with Sales.
Commercial Growth & Retention: Meet individual Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets by proactively identifying expansion opportunities, mapping customer growth plans, and mitigating churn risks early.
Operational Excellence: You will continuously iterate on processes, develop new workflow playbooks, and share documented learnings across the broader organization.
Your Qualifications:
Proven GTM Track Record: 5+ years of experience in Customer Success, Account Management, or Business Consulting roles within the SaaS space, with a verified track record of managing $100K+ ARR accounts.
Change Management & COE Mastery: Proven expertise in guiding large-scale organizations through complex software rollouts and operational transformations by mapping and navigating stakeholder management and building internal Centers of Excellence (COEs).
Executive Presence & Storytelling: Highly polished communication skills with a proven capability to establish radical trust, navigate political dynamics, and present quantified business value/ROI to C-suite and VP-level technology leaders.
Commercial Acumen & C-Suite Framing: A proven history of partnering with Sales to build joint account plans, identify upsell opportunities, and guide customers through complex buying cycles. You possess a deep understanding of enterprise procurement processes and are highly skilled at framing the business and operational value of a product to C-level audiences, translating technical features into hard cost savings, risk mitigation, and operational efficiency.
Workflow Consulting Expertise: Ability to run structured, outcome-led Workflow Discoveries and reverse demos to help customers work collaboratively across dispersed organizations and recommend best practices.
Technical & Integration Literacy: Strong comfort with tech ecosystems; ability to discuss complex system integrations, data analytics, and address technical hurdles (such as API webhooks or integration recipes) in lockstep with supporting teams.
AI-Enabled Capability: Strong literacy and hands-on experience embedding practical Generative AI tools into daily operations.
Standout Qualities:
Vertical Specialization: You have deep domain expertise in one or more core industry verticals (e.g., Marketing, Creative Agencies, PMOs) and can build reusable workflow playbooks for the team.
Certified Change Management Coach: You have experience guiding organizations through large-scale software rollouts and operational change management.
Certified Project Manager: You hold a recognized industry certification (e.g. PMP, PRINCE2, or Agile/Scrum) and possess a formal understanding of project management methodologies to easily translate complex client workflows into structured, high-performing configurations.
Peer Mentor: You naturally seek opportunities to mentor junior team members, share best practices, and contribute to the collective enablement of the Customer Success organization.
Utilize Digital Campaign: You have the ability to leverage digital campaigns to target new contacts and opportunities.
Team Dynamics:
You will join a high-performing, collaborative North American Customer Success team that values transparency, continuous learning, and collective growth. We work cross-functionally, sharing insights across Sales, Product, Renewals, and Support to ensure our customers have a unified experience. As a senior member of this team, you will play a key role in running internal enablement sessions and shaping best practices.
Our Work Style:
At Wrike, we believe in proactive ownership, data-driven decisions, and a growth mindset. We leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency. We embrace change, continuously seek feedback, and empower our team members to work smart, innovate, and bring their authentic selves to work every day.
Benefits & Perks:
Flexible Time Off (FTO)
Company 401(k) Match
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Health (medical, dental & vision) Insurance (EEs + Dependents)
Disability (STD, LTD) & Life Insurance Plans (2x Salary, Capped)
Working from Home Allowance ($40 / Monthly)
$500 Working from Home home office set-up Stipend
Your recruitment buddy will be
Aziza Talhi
, Senior Recruiter.
#LI-AT1
The range below reflects the total on-target earnings (including base salary and performance-based bonus potential) for this full-time position and applies to all U.S. locations, excluding benefits and other incentives. The final offer within this range will consider factors such as the role, seniority level, geographic location, and employment contract type. An individual’s work location, unique skills, experience, and relevant educational background will also influence the final offer. For tailored compensation details based on your preferred location, please discuss with your recruiter during the hiring process.
Total compensation pay range
$94,000
—
$118,000 USD
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
УдалённоHome based - EMEA
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоWe are looking for candidates from junior to senior level with interests, experience and willingness to learn around Big Data technologies, such as distributed event-stores (Kafka) and parallel computing frameworks (Spark); This role can be filled in European, Middle East and African time zones; Home based - EMEA
УдалённоМожно работать из любой страны
УдалённоE-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire
УдалённоseniorHome based - EMEA
seniorMetn, Lebanon
Yerevan, Armenia
ГибридГеография найма не уточнена
ГибридГеография найма не уточнена
ГибридГеография найма не уточнена
УдалённоLocation: This role can be filled in European, Middle East and African time zones; Home based - EMEA
seniorUS - Remote; We leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
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