Location: Bangalore
Workplace: OnSite
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
The Renewals Specialist will be responsible for Enterprise and Key account renewals starting 150 days in advance of their contract end date and executing all renewal back-end work in a timely manner for all accounts in APAC. Success in this role requires a high level of organization and coordination with cross-functional teams such as Customer Success, Account Executives, Legal, Accounting and others. The Renewals Specialist will be measured based on the timeliness of renewal contracts, their ability to drive retention with existing customers, and on increasing the number of product expansions. This role will include customer-facing interactions as well as backend deal desk related support with quote creation and contract processing.
WHAT YOU'LL DO AT UIPATH
- Project manage the renewal experience in close partnership with assigned Customer Success Manager and Account Executive to provide a seamless customer experience
- Retain and increase subscription revenue in existing customer accounts by positioning packages and price updates
- Migrate existing customers from our legacy plans onto new packaging and licensing models
- Proactively identify lengthier renewal scenarios and maintain high on-time renewal rate
- Update renewal forecast on a weekly basis and report up to management
- Create client proposals and contracts for all existing customer renewals
- Continuously iterate and provide customer feedback on the renewal experience
WHAT YOU'LL BRING TO THE TEAM
- Bachelor’s degree in marketing, Sales, Finance or related field
- Minimum of 6 years’ experience in renewals, sales or account management in Enterprise Segment
- Strong communication skills with working proficiency in both English and Thai languages.
- Comfortable with negotiation and having conversations with procurement departments
- High confidence in managing customer quoting, contracts, and terms
- Strong customer-facing acumen and communication skills
- Ability to multi-task and to help manage a high volume of accounts
- Able to build relationships quickly and work across many cross-functional teams
- Must be self- motivated, goal-oriented, able to work independently with little oversight to deliver on deadlines and ensure timeliness of renewals
- Ambition to look for opportunities to expand the scope of the role and take on new projects
- Experience working with Salesforce and LinkedIn Sales Navigator is a huge plus
- Automation first mindset
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: United States; Mexico
GoMining is a Bitcoin cloud-mining platform that has grown into a full crypto ecosystem: Digital Miners, the GOMINING token, GoMining Card, Wallet, Simple Earn, the VIP programme and Miner Wars. We’re growing fast and plan to multiply sales next year. A large part of that growth will come from partners who already have big audiences.
This role brings those partners in across the United States. We’re hiring one BDM per region, and this position covers the US market. You’ll find and sign affiliates and partners with large networks in the US: crypto exchanges and media, iGaming operators and affiliate networks, brokers, fintech players, streamers and influencer agencies. Our offer to them is one of the strongest on the market: a high commission on every sale their audience makes, plus a lifetime revenue share. Your job is to put that offer in front of the right people and close the deal.
This is not a desk job and not mass cold outreach. You’ll spend much of your time in the field, at conferences, expos and meetings across the US, holding live negotiations every day. You’ll be one of the first members of a regional BD team we’re building from scratch. Your income grows directly with the volume your partners bring in, and the bonus is uncapped.
What you’ll do
Hunting: find the partners who matter
Map the partners with the biggest reach in the US: crypto (exchanges, wallets, media, communities), iGaming and gambling (operators, affiliate networks, streamers), brokers (forex, CFD, investment platforms), fintech and payments, large media and influencer agencies.
Work the field: attend crypto, iGaming, affiliate and fintech conferences across the US, book meetings in advance and close partnerships on site.
Use your own network and local reputation to get in front of decision-makers, not just whoever answers an email.
Closing: run the full cycle
Own every deal end to end: first contact, negotiation, agreeing terms, onboarding, launching traffic and the first sales.
Negotiate with founders and senior management, and show clearly what partnering with GoMining is worth to them and their audience.
When a partner says no, find out why and bring that back so we can sharpen the offer.
Growing: turn partners into volume
Grow the partners you’ve signed: higher volume, new formats, and special offers for their audiences.
Keep your pipeline up to date in the CRM, report weekly on the funnel, and file a short results report after every trip.
Share what you see in the US market (competitor offers, partner expectations, local payment specifics) with the team.
What success looks like
First month:
you know the product and the partner offer inside out, your US pipeline is mapped, and your conference and meeting calendar for the next quarter is set.
First 3 months:
you’re running a steady rhythm of in-person meetings, your first partnerships are signed and live, and the first sales are coming in through your partners.
Ongoing:
we measure you on new active partners per month, sales volume and revenue from those partners, and how well your meetings convert into signed deals.
Requirements
3+ years in business development, partnerships or affiliate management in crypto, iGaming, gambling, brokerage or fintech.
Your own network in the US (affiliates, networks, operators, media). This is the main requirement.
A track record of closing large partnership deals, with numbers you can walk us through.
Confidence negotiating with founders and senior management.
Readiness to travel a lot to conferences and meetings across the US.
A hunter mindset: proactive, fast-paced, driven by results and money.
Fluent English.
Would be a plus
Spanish, to work with the US Hispanic audience.
A personal reputation in the US crypto, affiliate or iGaming community.
A strong grasp of affiliate models (CPA, RevShare, hybrid) and traffic.
Experience with large affiliate networks and streamers.
Knowledge of US payment and regulatory specifics.
Benefits
Sales-driven pay:
a fixed salary plus an uncapped bonus on the sales volume your partners bring in.
A travel and conference budget
for field work across the US.
Fast decisions
and direct access to the head of the direction.
Professional growth:
support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit:
remote format with flexible hours across international teams.
Paid leave:
up to 20 vacation days + 8 company holidays + 5 personal days per year.
Team culture:
retreats in international locations (for example, company apartments in Cyprus).
Location: Thailand
Libertex Group Overview
Established in 1997, the Libertex Group is an international powerhouse with over 29 years of financial markets expertise.
Over the years, the Libertex Group has helped shape the online trading industry by merging together innovative technology, market movements and digital trends. This was made possible with the introduction of ‘Libertex’, the multi-awarded online trading platform with which anyone can access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others.
A firm believer in the power of sports to inspire, empower and push for success, Libertex is the Official Online Trading Partner of Audi Revolut F1® Team.
The Libertex Group in Numbers:
• 29+ years of fintech experience
• 3M+ clients worldwide
• 700+ employees
• 45+ international awards (for Libertex)
• 300+ tradable assets (through Libertex)
The Libertex Group is constantly driven by a single passionate purpose – to tirelessly work on developing amazing fintech for people who simply want to have ‘more’ in their lives.
Job Overview
We are looking for a talented Social Media Specialist to join our team and become the voice of Libertex Group brands across Thailand. In this role, you will bring campaigns and creative ideas to life across Thai-language social media channels, creating engaging content that resonates with traders, fosters community engagement, and strengthens our brand presence. You will manage content across platforms including Facebook, Instagram, YouTube, and TikTok, ensuring all communications align with our brand identity and compliance standards.
Main Responsibilities
Report directly to the Social Media Team Lead, providing regular updates on content performance, campaign execution, and market-specific initiatives in Thailand.
Manage and grow our social media presence across relevant platforms in Thailand, including Facebook, Instagram, TikTok and YouTube executing content strategies defined by the Team Lead.
Create and publish engaging content tailored to Thai audiences, including short-form videos, YouTube videos, carousels, stories, educational posts, and other platform-specific formats in Thai.
Develop and maintain a monthly content calendar aligned with Thai public holidays, local events, product launches, F1 moments, and regional trading trends.
Collaborate with affiliate and partner teams to develop co-branded campaigns and shareable content assets tailored to the Thai market.
Monitor Thai trading communities, social media groups, forums, and relevant fintech platforms to identify engagement opportunities, emerging trends, and opportunities for organic community growth.
Ensure all content complies with internal brand guidelines, local regulatory requirements, and compliance approval processes before publication.
Track, analyze, and report monthly social media performance, including follower growth, reach, engagement, content effectiveness, and other relevant KPIs.
Adapt global campaigns and creative assets to Thailand’s cultural context, language, audience preferences, and local market dynamics in coordination with the Team Lead.
Stay up to date with social media trends, platform algorithm changes, emerging content formats, and relevant developments in Thailand’s digital and trading communities.
Coordinate with designers, motion designers and other internal stakeholders to ensure the timely delivery of high-quality, market-relevant creative assets.
Manage day-to-day community engagement by responding to comments and messages in Thai, addressing audience questions, escalating customer issues when necessary, and fostering positive interactions across social channels.
Identify opportunities to strengthen local brand awareness, increase audience engagement, and build an active and trusted social media community in Thailand.
Requirements
Degree in Marketing, Social Media or any other relevant field.
At least 4 years of social media and content experience, preferably in financial services, fintech, crypto, or another trust-sensitive category
Strong understanding of how retail traders consume content in Thailand/Asia
Ability to work under a creative brief and execute with consistency across platforms without needing to reinvent direction with every post
Familiarity with compliance review processes for financial content
Excellent command of English and Thai language
Demonstrated track record of growing a brand audience in a category where trust is earned slowly and lost quickly
Benefits
10 working days of annual leave
Work remotely whilst being part of a global team
Udemy Business unlimited membership
Professional and personal development opportunities in a fast-growing environment
Libertex Group is an equal opportunity employer, fostering an inclusive and diverse environment. We do not discriminate based on any characteristic protected by the law. Candidate privacy is respected, and all data is securely stored and used solely for recruitment purposes, in line with GDPR and our internal policies. Unsuccessful applicants may have their data retained for future opportunities unless deletion is requested.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is hiring a Customer Success Leader to manage and develop a team of experienced CSMs supporting our strategic law firm accounts. These partnerships span offices, practice groups and regions, requiring an understanding of how firms operate, make decisions and deliver value to their clients.
You will help the team turn firm priorities into sustained adoption, measurable improvements in legal work and lasting partnerships. Reporting to the Head of Customer Success, Majors, you will also help shape how we support strategic law firm accounts as Harvey evolves.
WHAT YOU'LL DO
- Lead and develop the team. Coach CSMs on account strategy, stakeholder relationships and prioritization while managing performance, supporting career development and hiring. Set practical standards for success planning, business reviews and renewal preparation.
- Own portfolio outcomes. Be accountable for retention, net revenue retention and adoption across your team’s accounts. Partner with Sales on renewal strategy, forecasting and expansion opportunities, using account data and customer feedback to address risks early.
- Drive measurable customer value. Guide the team in identifying high-impact use cases across practice groups, defining success measures and helping lawyers embed Harvey into their work. Ensure account plans connect implementation and adoption to improvements in efficiency, work quality and client service.
- Lead executive engagement and customer escalations. Meet directly with senior firm stakeholders, including Partners and knowledge and innovation leaders, to review progress, align on priorities and address concerns. Step in when urgent issues arise, coordinating Harvey’s response and ensuring clear communication, ownership and follow-through.
- Align teams around customer priorities. Bring together Sales, Legal Engineering, Product, Engineering and Security to support account plans. Clarify ownership, coordinate resources and work with functional leaders to resolve competing priorities.
- Influence product direction. Bring evidence from strategic law firm accounts to Product and go-to-market leadership. Identify recurring adoption barriers, surface unmet needs and help prioritize improvements with broad customer impact.
WHAT YOU HAVE
- 10+ years of experience in customer success, account management, consulting or professional services, including at least 4 years directly managing CSMs or account teams serving large enterprises.
- A track record of delivering retention and expansion outcomes across complex enterprise accounts, including leading renewal and growth strategies in partnership with Sales.
- Experience building strong teams through coaching, clear expectations and thoughtful performance management.
- The ability to earn trust with senior stakeholders, lead difficult customer conversations and influence decisions across functions without direct authority.
- Strong analytical judgment, including the ability to interpret adoption data, assess account risk and connect customer outcomes to commercial decisions.
- Experience helping organizations adopt new technology and change established ways of working, with an understanding of AI’s opportunities and limitations. Experience serving law firms and navigating their partnership structures, practice-group needs and technology adoption is strongly preferred.
COMPENSATION
$230,000 - $250,000 USD OTE 80/20
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-GK1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is hiring a Customer Success Leader to manage and develop a team of experienced CSMs supporting our strategic law firm accounts. These partnerships span offices, practice groups and regions, requiring an understanding of how firms operate, make decisions and deliver value to their clients.
You will help the team turn firm priorities into sustained adoption, measurable improvements in legal work and lasting partnerships. Reporting to the Head of Customer Success, Majors, you will also help shape how we support strategic law firm accounts as Harvey evolves.
WHAT YOU'LL DO
- Lead and develop the team. Coach CSMs on account strategy, stakeholder relationships and prioritization while managing performance, supporting career development and hiring. Set practical standards for success planning, business reviews and renewal preparation.
- Own portfolio outcomes. Be accountable for retention, net revenue retention and adoption across your team’s accounts. Partner with Sales on renewal strategy, forecasting and expansion opportunities, using account data and customer feedback to address risks early.
- Drive measurable customer value. Guide the team in identifying high-impact use cases across practice groups, defining success measures and helping lawyers embed Harvey into their work. Ensure account plans connect implementation and adoption to improvements in efficiency, work quality and client service.
- Lead executive engagement and customer escalations. Meet directly with senior firm stakeholders, including Partners and knowledge and innovation leaders, to review progress, align on priorities and address concerns. Step in when urgent issues arise, coordinating Harvey’s response and ensuring clear communication, ownership and follow-through.
- Align teams around customer priorities. Bring together Sales, Legal Engineering, Product, Engineering and Security to support account plans. Clarify ownership, coordinate resources and work with functional leaders to resolve competing priorities.
- Influence product direction. Bring evidence from strategic law firm accounts to Product and go-to-market leadership. Identify recurring adoption barriers, surface unmet needs and help prioritize improvements with broad customer impact.
WHAT YOU HAVE
- 10+ years of experience in customer success, account management, consulting or professional services, including at least 4 years directly managing CSMs or account teams serving large enterprises.
- A track record of delivering retention and expansion outcomes across complex enterprise accounts, including leading renewal and growth strategies in partnership with Sales.
- Experience building strong teams through coaching, clear expectations and thoughtful performance management.
- The ability to earn trust with senior stakeholders, lead difficult customer conversations and influence decisions across functions without direct authority.
- Strong analytical judgment, including the ability to interpret adoption data, assess account risk and connect customer outcomes to commercial decisions.
- Experience helping organizations adopt new technology and change established ways of working, with an understanding of AI’s opportunities and limitations. Experience serving law firms and navigating their partnership structures, practice-group needs and technology adoption is strongly preferred.
COMPENSATION
$230,000 - $250,000 USD OTE 80/20
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-GK1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Berlin, Germany
The Publishing team in EMEA provides many direct-to-player publishing functions, such as content operations, marketing communications, strategy development, competitive experience, events, and full-funnel strategy. The team also establishes and maintains internal services such as platforms, vendor management, project management, RFPs, and working with player insights.
The team is dedicated to providing platforms for authentic local interactions and channel experiences for players and Rioters, both online and offline. The team also ensures that our pan-EMEA content will reach players through the right channel, collaborating closely with EMEA and country-based publishing teams.
Reporting to the Regional Community Lead, EMEA, you will be based in Berlin (Germany).
As
Social Media Strategist II, EMEA
, you will work on League of Legends, collaborating with the EMEA Community, Brand, Esports, Local Publishing Teams, Global Publishing, and partners to deliver impactful campaigns, content, and initiatives across all our products and social channels, including LEC.
You will be responsible for driving the ongoing success and sustainable strategy for our regional and LEC socials, and positioning Riot for success in the years ahead, working closely with our partner agencies. You will work closely with the Regional Community Lead, EMEA, to create campaigns that resonate with our players and ensure these campaigns deliver on their objectives.
You will also bring a high level of social media expertise, supporting local publishing teams in their channel efforts to target different audiences and contributing from a social operations perspective. This is a 12 month contract role starting in January 2027 and based onsite in Berlin on a hybrid basis.
Responsibilities:
Partner with EMEA Publishing teams to provide social media expertise, share best practices, and inform social-first approaches across the broader League of Legends product portfolio
Contribute to the development of EMEA-wide Publishing campaigns by bringing a social media perspective to campaign strategy, content planning, and audience engagement
Identify opportunities to connect esports initiatives with broader Publishing priorities, ensuring social strategies contribute to a cohesive experience for players and fans across the ecosystem
Collaborate with a partner agency to develop and refine channel strategies for LEC, ensuring alignment with Riot's overarching goals and objectives
Define and track key performance indicators (KPIs) for social media performance, delivering regular reports and actionable insights to internal stakeholders
Support the Social Media strategy and coverage on-site for LEC events & roadtrips
Partner with the EMEA Comms and Esports Team to ideate and produce innovative content that resonates with esports fans
Partner with community teams to amplify player and fan stories, fostering deeper connections within the LEC ecosystems and identify how to reach different target audiences
Serve as the primary point of contact (POC) for social leads from the LEC teams, collaborating to build campaigns that support key esports milestones
Monitor social trends, audience sentiment, and competitive benchmarks to identify opportunities for growth and optimization
Collaborate with global Riot teams to ensure EMEA social initiatives are aligned with global esports campaigns
Required Qualifications:
5+ years of experience in social channel management at an agency or in-house in the video game, technology, or entertainment industry
Global or regional experience working across multiple countries/markets
Knowledge of regional differences, different target audiences, market sensitivities, cultural curiosity and understanding, differences in localization
Experience implementing successful communications campaigns with passionate audiences
Experience growing content pipelines (in-house and external/agency)
Fluent in written and verbal English.
Desired Qualifications:
Experience in a multinational environment, particularly in the EMEA region.
Besides English, you are fluent in any additional EMEA-relevant language (French, German, Spanish, Turkish, Arabic, or Russian)
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
At Riot Games,
we put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
Location: Dominican Republic
Role Purpose:
The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care.
Key Responsibilities:
Inbound Call Management:
Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication.
Appointment Scheduling:
Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability.
Scheduling Protocol Compliance:
Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays.
Patient Communication:
Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email.
Patient Registration:
Assist with new patient registration and ensure patient information is accurately entered and updated in the system.
Insurance Intake and Eligibility Verification:
Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures.
Referral Verification:
Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts.
EHR and Practice Management:
Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately.
Phone and Text Management:
Use Weave to manage incoming calls, patient text messages, and related communications efficiently.
Patient Flow Support:
Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities.
Documentation and Follow-Up:
Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems.
Confidentiality and Compliance:
Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies
.
Required Skills / Experience:
• At least 2 years of medical front desk experience.
• Familiarity with insurance verification and eligibility.
• Experience handling patient scheduling.
• Comfortable explaining basic insurance and benefit information to patients.
• Strong attention to detail.
• Ability to learn and follow scheduling protocols.
• Professional phone communication skills.
•
Ability to manage 90-100 calls per day.
Preferred Skills:
Preferably female candidates and Spanish speakers.
Non-Negotiables (Hard Requirements):
VA should have a solid understanding of medical terminology and medical background.
(Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools.
Knowledge of EHR systems
Tools / Systems & Compliance:
•
AdvancedMD
as their EHR/Practice Management System
•
Weave
as their phone and texting platform
• Shared office email accounts for referrals and patient communications
Schedule:
8:30AM-5:30PM PST (1hr lunch break)
Pay per hour: 10USD
Location: Mexico
Role Purpose:
The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care.
Key Responsibilities:
Inbound Call Management:
Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication.
Appointment Scheduling:
Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability.
Scheduling Protocol Compliance:
Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays.
Patient Communication:
Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email.
Patient Registration:
Assist with new patient registration and ensure patient information is accurately entered and updated in the system.
Insurance Intake and Eligibility Verification:
Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures.
Referral Verification:
Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts.
EHR and Practice Management:
Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately.
Phone and Text Management:
Use Weave to manage incoming calls, patient text messages, and related communications efficiently.
Patient Flow Support:
Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities.
Documentation and Follow-Up:
Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems.
Confidentiality and Compliance:
Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies
.
Required Skills / Experience:
• At least 2 years of medical front desk experience.
• Familiarity with insurance verification and eligibility.
• Experience handling patient scheduling.
• Comfortable explaining basic insurance and benefit information to patients.
• Strong attention to detail.
• Ability to learn and follow scheduling protocols.
• Professional phone communication skills.
•
Ability to manage 90-100 calls per day.
Preferred Skills:
Preferably female candidates and Spanish speakers.
Non-Negotiables (Hard Requirements):
VA should have a solid understanding of medical terminology and medical background.
(Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools.
Knowledge of EHR systems
Tools / Systems & Compliance:
•
AdvancedMD
as their EHR/Practice Management System
•
Weave
as their phone and texting platform
• Shared office email accounts for referrals and patient communications
Schedule:
8:30AM-5:30PM PST (1hr lunch break)
Pay per hour: 10USD
Location: Colombia
Role Purpose:
The Remote Front Desk VA will support the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The goal is to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins, check-outs, and in-person care.
Key Responsibilities:
Inbound Call Management:
Handle high volumes of incoming patient calls across the practice’s eight locations, ensuring prompt responses and professional communication.
Appointment Scheduling:
Schedule, reschedule, and confirm patient appointments according to established scheduling protocols and provider availability.
Scheduling Protocol Compliance:
Follow specific rules for appointment types, new patient visits, double-booking restrictions, and procedure scheduling to prevent errors and clinic delays.
Patient Communication:
Respond to patient inquiries, provide appointment-related information, and manage follow-up communications through phone, text, and email.
Patient Registration:
Assist with new patient registration and ensure patient information is accurately entered and updated in the system.
Insurance Intake and Eligibility Verification:
Collect insurance information and assist with verifying patient eligibility and coverage according to office procedures.
Referral Verification:
Review and verify referrals, follow up on missing information, and coordinate referral-related communications through shared office email accounts.
EHR and Practice Management:
Use Advanced MD to access patient records, manage appointments, update information, and document relevant interactions accurately.
Phone and Text Management:
Use Weave to manage incoming calls, patient text messages, and related communications efficiently.
Patient Flow Support:
Help reduce the administrative burden on onsite receptionists so they can focus on in-person check-ins, check-outs, and other front-office responsibilities.
Documentation and Follow-Up:
Maintain accurate records of calls, scheduling changes, patient requests, and outstanding follow-up items within the appropriate systems.
Confidentiality and Compliance:
Handle patient information securely and follow applicable HIPAA requirements and the practice’s privacy and data-handling policies
.
Required Skills / Experience:
• At least 2 years of medical front desk experience.
• Familiarity with insurance verification and eligibility.
• Experience handling patient scheduling.
• Comfortable explaining basic insurance and benefit information to patients.
• Strong attention to detail.
• Ability to learn and follow scheduling protocols.
• Professional phone communication skills.
•
Ability to manage 90-100 calls per day.
Preferred Skills:
Preferably female candidates and Spanish speakers.
Non-Negotiables (Hard Requirements):
VA should have a solid understanding of medical terminology and medical background.
(Tech-savvy) comfortable and skilled at using technology, software, computers, and digital tools.
Knowledge of EHR systems
Tools / Systems & Compliance:
•
AdvancedMD
as their EHR/Practice Management System
•
Weave
as their phone and texting platform
• Shared office email accounts for referrals and patient communications
Schedule:
8:30AM-5:30PM PST (1hr lunch break)
Pay per hour: 10USD
Location: Panama City, Panama, Panama
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Customer Success Representative to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. This role is designed for someone who thrives in dynamic environments and can seamlessly transition between tasks to support both internal teams and client needs.
Key Responsibilities:
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Qualifications
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and the ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: Almaty, Kazakhstan
Workplace: onsite
The role exists to free the SMM manager to focus on shooting and producing new video formats that drive reach, subscribers, and engagement. It is a middle-level production role: beyond strong copywriting, the holder brings a strategic understanding of social-brand building and a feel for how text and visuals work together.
Key Responsibilities
Social media publications managing: text for 20-22 publications per month across Instagram and TikTok — both on-asset text and post captions.
Social media: always-on community management: respond to DMs and comments, (up to ~20 per post, scaling to ~1,000) during influencer collaborations or paid campaigns.
Paid social scripts: write video scripts for paid social.(
example
)
Print materials: copy for leaflets, brochures, and posters.
Lead-gen copy: text for campaign lead forms. (
example
)
Copywriting for Advertising Campaigns (Meta/Google) (
example
)
Strategy input: contribute to Tone of Voice and the content plan. (
example
)
Web & partners: write copy for the website and partner networks. (
example
)
Skills, Knowledge and Expertise
Russian — fluent (spoken and written);
Kazakh — written proficiency required;
English — fluent (spoken and written).
Задачи:
— публикации в Telegram, VK и Instagram
— простой монтаж Reels и фотоколлажи
— при желании можно вести запись пациентов как онлайн-администратор
Требования:
— желателен опыт в beauty или medical сфере
Условия:
— оплата SMM 30000 ₽
— административная работа оплачивается дополнительно 10000 ₽
Location: Warsaw, Poland
About Bamboo Works
Bamboo Works helps growing companies and ambitious entrepreneurs build global teams without handling recruitment themselves. We place vetted, English-fluent professionals, from service and support staff to accountants, engineers, and marketers, who work as part of our clients' onshore teams. Our services range from single specialist placements to fully managed offshore departments and recruitment-as-a-service. We've served 200+ clients so far and invest in our people through our own AI Academy. We were built remotely on purpose, and we care about the quality of each hire more than the number of hires.
As we continue to grow, we're looking for an exceptional
Lead Generation Specialist
to fuel our growth by connecting us with the companies that need great offshore teams the most.
If you're passionate about finding opportunities others miss, starting meaningful conversations, and helping businesses grow through great people, we'd love to hear from you.
The Role
As a
Lead Generation Specialist
, you'll own the top of our sales funnel, from identifying the right companies through booking qualified meetings for our sales team. You'll build a predictable pipeline from scratch, targeting companies that could realistically hire offshore staff, and find the buying signals that show when a business is ready to build a remote team.
This is a highly autonomous role where you'll work closely with our sales team and internal leadership to test new channels, refine our ideal customer profile, and hand over opportunities that are warm, qualified, and ready to close.
Your success will be measured not only by the number of qualified meetings you generate, but also by the quality of those opportunities, your creativity in finding new ways to reach prospects, and the long-term clients they turn into.
Role Details
Commitment:
Part-Time/Full-Time
Working Hours:
Flexible with overlap across international clients
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
Competitive rate based on experience, consisting of base pay + high incentives
What You'll Do
Build a steady flow of qualified meetings with companies looking to hire offshore staff.
Define and refine the ideal customer profile. Spot buying signals (hiring activity, growth triggers, operational strain) that show when a company is ready to offshore.
Run outreach across email, LinkedIn, phone, and less conventional channels. Test, measure, and double down on what converts.
Qualify and warm up prospects so our sales team receives opportunities that are ready to close.
Keep our CRM clean and accurate. Report full-funnel metrics from first touch through closed client, and use them to improve results month over month.
What We're Looking For
Must-Haves
At least 3 years in B2B lead generation, with a proven record of generating clients for a staffing, recruitment, outsourcing, or BPO firm itself (not for one of its clients).
You can share real funnel numbers, including outreach volume, reply rates, meetings booked, show-up rates, and closed clients, as well as the KPIs you were held to.
You can build targeted lead lists and find buying signals on your own. You're creative with outreach and don't depend on an expensive stack of paid tools.
You have hands-on experience with at least one CRM (e.g., GoHighLevel, HubSpot, Pipedrive, Salesforce, Zoho) and keep detailed, up-to-date prospect and opportunity records.
You write and speak English excellently, and you're comfortable owning targets independently in a fully remote setup.
Nice-to-Haves
Experience running qualification or discovery calls before handing prospects over to sales
Familiarity with the Western SMB market (US, UK, EU, AU) and its offshore hiring needs
Experience with cold calling or appointment-setting software
Experience with corporate markets, such as accounting
Uses AI tools (ChatGPT, Claude, Clay, etc.) to speed up research and personalization
Experience with outreach beyond cold email and LinkedIn, such as partnerships, referrals, events, communities, or content-led prospecting
Ideal Candidate Profile
This role is ideal for someone who:
Is driven by targets and motivated by seeing the pipeline grow.
Takes ownership of results rather than waiting for leads to come to them.
Spots opportunities and buying signals that others miss.
Thrives in a fast-paced, entrepreneurial environment where you're building from scratch.
Handles rejection with resilience and keeps outreach consistent day after day.
Gets creative with outreach instead of relying on expensive tools or one-size-fits-all templates.
Balances high activity with high-quality, well-qualified opportunities.
Is data-driven, tracking every number in the funnel and using it to improve.
Enjoys starting conversations with business owners and understands how great offshore talent helps companies grow.
Why Join Bamboo Works?
Join a growing international company with ambitious expansion plans.
Work directly with businesses across multiple industries and countries.
Build meaningful, long-term client relationships where your work has visible impact.
Collaborate with a supportive, high-performing remote team.
Enjoy a high degree of autonomy, trust, and ownership in your role.
Benefit from a competitive base salary plus high incentives.
Work directly with company founders
Recruitment Process
Initial Interview
Interview with the Founders
Offer & Onboarding
Location: Yerevan, Armenia
About Advantage HQ
Advantage HQ sits at the intersection of performance marketing and creator-driven growth.
We manage more than $850 million in annual media spend across Meta, TikTok, and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decision-making at scale.
We are trusted by more than 200 high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, strategists, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and conversion optimization.
Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, an ambitious team, and a culture built for A-players.
The Role
We are looking for a Senior Growth Strategist to own the growth, performance, and strategic direction of a portfolio of high-growth consumer brands.
You will be expected to understand each client’s business, identify the highest-leverage growth opportunities, and mobilize a cross-functional team to execute against them.
Working across paid media, creative strategy, influencer marketing, offers, funnels, and conversion optimization, you will turn fragmented marketing activities into a focused and executable growth strategy.
You will lead cross-functional growth pods, partner directly with founders and senior marketing leaders, and make sure the right decisions are made quickly. When performance is strong, you will identify how to scale it. When performance falls behind, you will diagnose the issue, build the recovery plan, and drive it through to execution.
Success in this role means your clients grow, your relationships compound, and the teams around you consistently operate at a higher level.
What You Will Own
Client Growth Strategy
Own the growth strategy for a portfolio of high-growth DTC brands.
Develop a deep understanding of each client’s business model, economics, customer, products, positioning, and competitive landscape.
Translate business goals into actionable growth roadmaps across paid media, creative, creators, offers, funnels, and conversion optimization.
Identify the highest-leverage initiatives that can materially improve revenue, customer acquisition, profitability, and scale.
Build quarterly growth plans with ambitious targets, clear priorities, and measurable outcomes.
Continuously evolve the strategy based on performance data, customer insights, creative learnings, and changes in the market.
Performance and Commercial Outcomes
Take direct ownership of client performance, retention, and portfolio growth.
Identify opportunities to profitably increase media spend, expand into new channels, improve monetization, and deepen the client relationship.
Understand the commercial mechanics behind growth, including CAC, MER, ROAS, contribution margin, conversion rate, average order value, retention, and payback period.
Turn complex performance data into clear decisions and decisive actions.
Challenge assumptions, surface risks early, and prevent accounts from drifting without a strategy.
Success will be measured by outcomes, not by the number of meetings held or reports delivered.
Cross-Functional Pod Leadership
Lead cross-functional growth pods spanning paid media, creative strategy, influencer marketing, project management, ad operations, and conversion optimization.
Create clarity around the strategy, priorities, responsibilities, and next actions for every client.
Run high-quality weekly growth meetings focused on performance, decisions, accountability, and removing blockers.
Ensure that the team is not merely completing tasks, but executing against a coherent growth thesis.
Raise the quality and speed of thinking across the pod.
Hold team members accountable while creating an environment in which strong operators can do their best work.
You may not directly manage every person in the pod, but you will be responsible for aligning them and driving the collective output.
Testing and Growth Execution
Build a consistent pipeline of high-impact tests across creative, paid media, offers, landing pages, funnels, and creator-led acquisition.
Increase testing velocity without sacrificing strategic quality.
Partner with creative strategists to translate customer insights and performance data into stronger concepts, angles, hooks, and formats.
Partner with paid media teams to improve campaign structure, budget allocation, scaling decisions, and overall efficiency.
Work with influencer and creator teams to identify opportunities for high-performing content, whitelisting, and scalable creator partnerships.
Ensure that successful tests are scaled quickly and unsuccessful tests generate useful learnings.
Eliminate bottlenecks. Nothing important should sit idle because ownership is unclear or a decision has not been made.
Client Leadership
Become a trusted strategic partner to founders, executives, and senior marketing leaders.
Lead client conversations with clarity, confidence, commercial judgment, and a strong point of view.
Communicate proactively, particularly when performance changes, risks emerge, or a significant opportunity is identified.
Deliver sharp weekly updates that explain what happened, why it happened, what the team is doing, and what comes next.
Lead monthly and quarterly reviews that create conviction in the strategy rather than simply recapping historical performance.
Strategic Communication
Ensure clients and internal leadership always understand where performance stands, what matters most, and what actions are being taken.
Present strategies in a way that is commercially compelling, analytically grounded, and easy to act on.
Communicate with urgency and precision. Avoid vague updates, unnecessary complexity, and reporting that does not lead to decisions.
Share winning strategies, patterns, and learnings across the organization so that every pod benefits from what is working.
What We Are Looking For
5+ years of experience in growth strategy, performance marketing, e-commerce, paid acquisition, or a closely related discipline.
Proven experience owning growth outcomes for meaningful DTC or consumer brand portfolios.
A strong understanding of paid social, performance creative, customer acquisition, offers, landing pages, and conversion optimization.
Experience working with significant advertising budgets and making commercially important decisions.
The ability to interpret performance data and convert it into clear strategic actions.
Strong knowledge of metrics such as CAC, MER, ROAS, contribution margin, conversion rate, average order value, retention, and payback period.
Experience leading cross-functional teams or pods in a fast-moving environment.
Confidence working directly with founders, executives, and senior client stakeholders.
A track record of retaining and growing client relationships through strong thinking and execution.
Exceptional written and verbal communication skills.
A high degree of ownership, urgency, judgment, and personal accountability.
Ideal Experience
Experience working with high-growth DTC brands across beauty, wellness, health, lifestyle, consumer subscriptions, or e-commerce.
Experience at a leading performance marketing agency, growth consultancy, consumer brand, or high-growth technology company.
Experience managing multiple brands while maintaining a high strategic standard across the portfolio.
Experience scaling brands from early traction to significant monthly revenue and media spend.
Experience integrating paid media, creative, influencer marketing, CRO, and offer strategy into one growth plan.
Experience leading executive-level business reviews and difficult performance conversations.
Experience improving account retention, expanding client relationships, or identifying new revenue opportunities.
Experience using AI, automation, and modern analytics tools to improve decision-making and operating leverage.
You Will Probably Love This Role If...
You want to own outcomes rather than simply advise from the sidelines.
You think like a founder and treat every client’s business as though it were your own.
You naturally look for the constraint preventing a business from growing faster.
You are equally comfortable analyzing a performance dashboard, challenging a creative strategy, and leading a conversation with a CEO.
You enjoy turning ambiguity into a clear strategy and an executable plan.
You move quickly, communicate directly, and dislike watching opportunities sit idle.
You believe the best client relationships are built through results, strong judgment, and proactive leadership.
You are competitive and want your portfolio to outperform every other portfolio in the company.
You want to work with ambitious brands, meaningful budgets, exceptional operators, and a platform capable of executing at scale.
This Role Is Probably Not for You If...
You prefer to coordinate work rather than take responsibility for the outcome.
You need someone else to tell you what the strategy should be.
You rely on reporting activity instead of making decisions.
You avoid difficult conversations when performance is behind plan.
You are comfortable allowing deadlines, opportunities, or client concerns to drift.
You see paid media, creative, influencer marketing, and CRO as separate departments rather than interconnected growth levers.
You blame execution teams when results fall short instead of leading the recovery.
You are looking for a predictable corporate environment with limited accountability.
What Success Looks Like
Your clients achieve measurable improvements in revenue, acquisition efficiency, profitability, and scale.
Your portfolio meets or exceeds its growth, retention, and commercial targets.
Clients see you as an indispensable strategic partner rather than an external service provider.
Growth opportunities are identified early and converted into action quickly.
Every client has a clear strategy, a strong testing roadmap, and an aligned cross-functional team.
Your pods operate with urgency, accountability, and a consistently high standard of execution.
Performance issues are surfaced and addressed before they become relationship problems.
Winning strategies and learnings are shared across Advantage HQ, raising the standard of the entire organization.
Compensation & Location
$180,000 to $320,000 USD in total annual compensation, including base salary, performance bonus, and equity.
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
North America preferred, specifically the United States or Canada.
If you are excited by the opportunity to own the growth of ambitious consumer brands, lead exceptional cross-functional teams, and operate with the accountability of a business owner, we would love to hear from you.
Location: Johannesburg, Gauteng, South Africa
About Advantage HQ
Advantage HQ sits at the intersection of performance marketing and creator-driven growth.
We manage more than $850 million in annual media spend across Meta, TikTok, and YouTube, run 80,000+ creator partnerships every month across a network of 400,000+ influencers, and use Meteoric AI, our proprietary intelligence platform, to power discovery, outreach, whitelisting, and creative decision-making at scale.
We are trusted by more than 200 high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, strategists, analysts, and creatives drives meaningful bottom-line impact through performance creative, paid media, influencer marketing, and conversion optimization.
Advantage HQ is not just an agency. We are a scalable growth platform with a proven track record, an ambitious team, and a culture built for A-players.
The Role
We are looking for a Senior Growth Strategist to own the growth, performance, and strategic direction of a portfolio of high-growth consumer brands.
You will be expected to understand each client’s business, identify the highest-leverage growth opportunities, and mobilize a cross-functional team to execute against them.
Working across paid media, creative strategy, influencer marketing, offers, funnels, and conversion optimization, you will turn fragmented marketing activities into a focused and executable growth strategy.
You will lead cross-functional growth pods, partner directly with founders and senior marketing leaders, and make sure the right decisions are made quickly. When performance is strong, you will identify how to scale it. When performance falls behind, you will diagnose the issue, build the recovery plan, and drive it through to execution.
Success in this role means your clients grow, your relationships compound, and the teams around you consistently operate at a higher level.
What You Will Own
Client Growth Strategy
Own the growth strategy for a portfolio of high-growth DTC brands.
Develop a deep understanding of each client’s business model, economics, customer, products, positioning, and competitive landscape.
Translate business goals into actionable growth roadmaps across paid media, creative, creators, offers, funnels, and conversion optimization.
Identify the highest-leverage initiatives that can materially improve revenue, customer acquisition, profitability, and scale.
Build quarterly growth plans with ambitious targets, clear priorities, and measurable outcomes.
Continuously evolve the strategy based on performance data, customer insights, creative learnings, and changes in the market.
Performance and Commercial Outcomes
Take direct ownership of client performance, retention, and portfolio growth.
Identify opportunities to profitably increase media spend, expand into new channels, improve monetization, and deepen the client relationship.
Understand the commercial mechanics behind growth, including CAC, MER, ROAS, contribution margin, conversion rate, average order value, retention, and payback period.
Turn complex performance data into clear decisions and decisive actions.
Challenge assumptions, surface risks early, and prevent accounts from drifting without a strategy.
Success will be measured by outcomes, not by the number of meetings held or reports delivered.
Cross-Functional Pod Leadership
Lead cross-functional growth pods spanning paid media, creative strategy, influencer marketing, project management, ad operations, and conversion optimization.
Create clarity around the strategy, priorities, responsibilities, and next actions for every client.
Run high-quality weekly growth meetings focused on performance, decisions, accountability, and removing blockers.
Ensure that the team is not merely completing tasks, but executing against a coherent growth thesis.
Raise the quality and speed of thinking across the pod.
Hold team members accountable while creating an environment in which strong operators can do their best work.
You may not directly manage every person in the pod, but you will be responsible for aligning them and driving the collective output.
Testing and Growth Execution
Build a consistent pipeline of high-impact tests across creative, paid media, offers, landing pages, funnels, and creator-led acquisition.
Increase testing velocity without sacrificing strategic quality.
Partner with creative strategists to translate customer insights and performance data into stronger concepts, angles, hooks, and formats.
Partner with paid media teams to improve campaign structure, budget allocation, scaling decisions, and overall efficiency.
Work with influencer and creator teams to identify opportunities for high-performing content, whitelisting, and scalable creator partnerships.
Ensure that successful tests are scaled quickly and unsuccessful tests generate useful learnings.
Eliminate bottlenecks. Nothing important should sit idle because ownership is unclear or a decision has not been made.
Client Leadership
Become a trusted strategic partner to founders, executives, and senior marketing leaders.
Lead client conversations with clarity, confidence, commercial judgment, and a strong point of view.
Communicate proactively, particularly when performance changes, risks emerge, or a significant opportunity is identified.
Deliver sharp weekly updates that explain what happened, why it happened, what the team is doing, and what comes next.
Lead monthly and quarterly reviews that create conviction in the strategy rather than simply recapping historical performance.
Strategic Communication
Ensure clients and internal leadership always understand where performance stands, what matters most, and what actions are being taken.
Present strategies in a way that is commercially compelling, analytically grounded, and easy to act on.
Communicate with urgency and precision. Avoid vague updates, unnecessary complexity, and reporting that does not lead to decisions.
Share winning strategies, patterns, and learnings across the organization so that every pod benefits from what is working.
What We Are Looking For
5+ years of experience in growth strategy, performance marketing, e-commerce, paid acquisition, or a closely related discipline.
Proven experience owning growth outcomes for meaningful DTC or consumer brand portfolios.
A strong understanding of paid social, performance creative, customer acquisition, offers, landing pages, and conversion optimization.
Experience working with significant advertising budgets and making commercially important decisions.
The ability to interpret performance data and convert it into clear strategic actions.
Strong knowledge of metrics such as CAC, MER, ROAS, contribution margin, conversion rate, average order value, retention, and payback period.
Experience leading cross-functional teams or pods in a fast-moving environment.
Confidence working directly with founders, executives, and senior client stakeholders.
A track record of retaining and growing client relationships through strong thinking and execution.
Exceptional written and verbal communication skills.
A high degree of ownership, urgency, judgment, and personal accountability.
Ideal Experience
Experience working with high-growth DTC brands across beauty, wellness, health, lifestyle, consumer subscriptions, or e-commerce.
Experience at a leading performance marketing agency, growth consultancy, consumer brand, or high-growth technology company.
Experience managing multiple brands while maintaining a high strategic standard across the portfolio.
Experience scaling brands from early traction to significant monthly revenue and media spend.
Experience integrating paid media, creative, influencer marketing, CRO, and offer strategy into one growth plan.
Experience leading executive-level business reviews and difficult performance conversations.
Experience improving account retention, expanding client relationships, or identifying new revenue opportunities.
Experience using AI, automation, and modern analytics tools to improve decision-making and operating leverage.
You Will Probably Love This Role If...
You want to own outcomes rather than simply advise from the sidelines.
You think like a founder and treat every client’s business as though it were your own.
You naturally look for the constraint preventing a business from growing faster.
You are equally comfortable analyzing a performance dashboard, challenging a creative strategy, and leading a conversation with a CEO.
You enjoy turning ambiguity into a clear strategy and an executable plan.
You move quickly, communicate directly, and dislike watching opportunities sit idle.
You believe the best client relationships are built through results, strong judgment, and proactive leadership.
You are competitive and want your portfolio to outperform every other portfolio in the company.
You want to work with ambitious brands, meaningful budgets, exceptional operators, and a platform capable of executing at scale.
This Role Is Probably Not for You If...
You prefer to coordinate work rather than take responsibility for the outcome.
You need someone else to tell you what the strategy should be.
You rely on reporting activity instead of making decisions.
You avoid difficult conversations when performance is behind plan.
You are comfortable allowing deadlines, opportunities, or client concerns to drift.
You see paid media, creative, influencer marketing, and CRO as separate departments rather than interconnected growth levers.
You blame execution teams when results fall short instead of leading the recovery.
You are looking for a predictable corporate environment with limited accountability.
What Success Looks Like
Your clients achieve measurable improvements in revenue, acquisition efficiency, profitability, and scale.
Your portfolio meets or exceeds its growth, retention, and commercial targets.
Clients see you as an indispensable strategic partner rather than an external service provider.
Growth opportunities are identified early and converted into action quickly.
Every client has a clear strategy, a strong testing roadmap, and an aligned cross-functional team.
Your pods operate with urgency, accountability, and a consistently high standard of execution.
Performance issues are surfaced and addressed before they become relationship problems.
Winning strategies and learnings are shared across Advantage HQ, raising the standard of the entire organization.
Compensation & Location
$180,000 to $320,000 USD in total annual compensation, including base salary, performance bonus, and equity.
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
North America preferred, specifically the United States or Canada.
If you are excited by the opportunity to own the growth of ambitious consumer brands, lead exceptional cross-functional teams, and operate with the accountability of a business owner, we would love to hear from you.
Location: Manila, Philippines
Customer Success Lead
You make sure our clients feel looked after from their first day to their last. You welcome them in, stay close to how they are doing, and step in when something needs fixing. Turning a frustrated client into a happy one is the best part of this job.
What you'll do
Resolve client escalations and disputes.
This is the heart of the role. When a client is unhappy, you take the lead. You get the full picture, recommend solutions, and talk the client through it with empathy.
Catch concerns early.
You keep a weekly pulse on every client and reach out when someone seems stuck or frustrated, before it grows.
Welcome new clients.
You run the onboarding call for every new client, so they know what to expect and where to find everything.
Help clients grow with us.
You check in at the midpoint and the end of the program to celebrate progress and talk about what comes next.
Keep the team in the loop.
You work closely with sales, project managers, and coaches so nothing falls through the cracks.
What you bring
Experience in customer success, account management, or client services.
Calm, warm, and confident when a conversation gets difficult.
Clear writing and good listening.
Good judgment on when to step in and who to bring in.
Organized and comfortable in Slack and Asana.
E-commerce or influencer marketing experience is a plus.
How you'll get started
You start with onboarding calls and weekly client check-ins. You learn the program first and shadow experienced team members before leading any escalation on your own.
leadManila, Philippines
УдалённоUnited States; Mexico
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Panama City, Panama, Panama; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger