Location: Dubai, United Arab Emirates
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
We’re looking for an Emirati
Rider Engagement Associate
to join our UAE team. In this role, you’ll help us support the execution of rider commercial perks and partnerships, road safety initiatives, and seasonal engagement campaigns across the UAE. The role will grow to take ownership of specific workstreams related to these initiatives and will report directly to the Middle East Rider Engagement Manager.
The Rider Engagement team sits within Rider Operations and is responsible for delivering a market-leading proposition for the UAE rider fleet. The team focuses on improving rider experience, engagement, and retention through initiatives such as rider communications, in-person events, perks and partnerships, and intel gathering & reporting.
What You’ll Be Doing
Here’s what your day-to-day might look like:
Identify and pursue impactful rider benefit partnerships (e.g. grocers, restaurants, and bike service shops) to strengthen Deliveroo’s non-monetary rider proposition in the UAE.
Support the creation and rollout of engaging rider communications and campaigns.
Support the planning and execution of rider road safety programmes, including hosting workshops and collaborating with internal and external stakeholders such as local authorities and the Public Affairs team.
Track and report on the success of initiatives (e.g. rider satisfaction and redemption rates).
Organise and execute in-person rider activities and events, such as rider Iftars during Ramadan and heat-relief campaigns during the summer months.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
1–3 years of experience in Operations, Partnerships, Sales, Marketing & Community Engagement.
Bachelor’s degree in Business, Marketing, Communications, or a related field
Strong written and verbal communication skills in English (Hindi/Urdu is a plus)
Ability & interest to craft clear and engaging communications for rider campaigns
Comfortable conducting market research and external outreach
Experience coordinating events, workshops, or engagement initiatives is a plus
Proficient in Google Workspace tools and Excel/Sheets, with experience in Canva or similar design tools as a plus
Why Join Us?
At Deliveroo, You’ll Do Work That Matters, Solving Real-world Problems In a Three-sided Marketplace That’s Constantly Evolving. We’re Food Lovers, Problem Solvers, Community Builders And More, Brought Together By a Shared Drive To Make Things Better. Working Here You Can Expect To
🔧 Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱 Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠 Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎 Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Dubai, United Arab Emirates; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Location: Limassol, Cyprus
Tickmill is looking to hire a
Performance Marketing Specialist
to join our rapidly expanding team.
Join a high-caliber team and contribute to its success with your passion, hard-work and positive attitude.
About Tickmill.
Founded in 2014, Tickmill has grown into a global financial services group of 300+ people, with regulated entities
across major jurisdictions and a client base built on trust in active trading — spanning CFDs, Futures and
Options.
That foundation — capital, licensing, infrastructure and an established international client base — is what makes
the next stage possible: building genuinely new product lines in Stocks, ETFs, Investing, Wealth and Prediction
Markets, aimed at a much larger consumer audience than our existing trading business alone.
What does the job look like?
The Performance Marketing Specialist
will have the opportunity to:
Take full ownership of paid search across all our regulated entities
Decide where budget goes, what scales and what gets cut, and own the results
Identify problems before they grow and propose the fix
What you’ll own
Google Ads and Microsoft Ads strategy and execution across all Tickmill entities
Budget, pacing and ROI calls, judged on cost per funded account and deposit value
A clear, numbers-backed verdict on every campaign: working or not
Compliance with each jurisdiction’s ad rules
Intermediate knowledge of Meta, programmatic and native
Collaboration with the regional teams
What will you need to be able to do the job?
3+ years of paid ads experience
A startup, get-things-done mindset
Deep Google Ads and Microsoft Ads expertise and real budget ownership
Willingness to adapt to new information, new platforms, new skills, new updates
Commercial judgment you can defend with data
Good English communication skills
Working knowledge of tracking setups (client & server), GA4, Google Tag Manager, cookies etc.
Working knowledge of Meta, programmatic or native
What will make you stand out?
Experience in CFD, forex or prop trading (strongly preferred); performance marketers from fintech, crypto and iGaming are also welcome
Hands-on experience with scripting, automation and AI-driven workflows
By joining us, you can expect:
Unique Opportunity for a career in a global, fast-growing company.
Attractive remuneration package based on qualifications and experience (including 13th salary and Discretionary Bonuses to reward exceptional performance).
Opportunities to learn and grow through our “Employee Training & Development program”.
Medical Insurance Cover, which includes Outpatient, Inpatient, and Dental Care.
Multiple events to bond with the team and the group through Quarterly/Semestrial Team Activities for all the Company.
Participation in our welfare investment and savings plan through our Provident Fund Scheme.
Birthday and Loyalty benefits.
Collaboration with SportBenefit.
Ready to apply?
Send your CV and a brief case study of one campaign you’re proud of:
the objective, the changes you made, the outcome and what you’d do differently. Expect us to explore it in detail during your interviews.
What to expect from our recruitment process:
First interview with TA
Technical Interview with Head of Digital Marketing
Final interview with top management
Make your next Career step and apply NOW!
*
Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is seeking an on-site Facilities Services Assistants to provide day-to-day facilities and administrative support for the U.S. International Development Finance Corporation (DFC) in Washington, DC.
The Facilities Services Assistant will support a variety of workplace operations, including mail and courier services, office supplies and inventory, facilities requests, office moves and setups, reception coverage, and other general office support activities. Some positions may also provide authorized driving support for DFC senior leadership.
This role regularly interacts with employees, visitors, vendors, and senior DFC leadership and requires excellent customer service, professionalism, discretion, and reliability.
This is a fully on-site position and requires regular in-person attendance at the DFC office in Washington, DC.
Responsibilities
Mail, Courier & Delivery Services
Receive, sort, process, route, and deliver incoming and outgoing mail and packages.
Prepare outgoing mail and packages for USPS, commercial couriers, and other authorized carriers.
Apply appropriate postage using DFC-approved mailing equipment.
Provide internal courier and document delivery services.
Maintain appropriate chain-of-custody procedures for sensitive, accountable, tracked, or time-sensitive items.
Promptly escalate damaged, suspicious, misrouted, or time-sensitive mail and packages in accordance with established procedures.
Office Supplies & Equipment
Receive, organize, inventory, issue, and replenish office supplies, forms, and administrative equipment.
Monitor inventory levels and identify replenishment needs.
Maintain supply, inventory, and issuance records.
Assist with the distribution of furniture, office equipment, filing equipment, and other workplace resources.
Maintain safe, organized supply and storage areas.
Facilities & Workplace Support
Assist with office moves, workspace reconfigurations, furniture placement, and conference-room setups.
Receive, document, route, and follow up on facilities service requests.
Coordinate with building management, maintenance vendors, and DFC personnel as directed.
Monitor common areas, conference rooms, supply areas, and designated workspaces for maintenance, service, or safety concerns.
Maintain records of completed work, outstanding requests, deliveries, inventory, and other facilities activities.
Perform assigned duties in accordance with applicable workplace safety procedures.
Reception & Front Office Support
Provide backup coverage for reception and front-office operations as needed.
Professionally greet and direct visitors.
Answer and route telephone calls, accept deliveries, and notify employees of visitor arrivals.
Follow applicable visitor-management, access-control, and security procedures.
Safeguard sensitive and personally identifiable information encountered while performing assigned duties.
Authorized Driver Support
When assigned, serve as a primary or backup driver for the DFC President, Executive Vice President, or other authorized senior officials.
Maintain a valid state driver’s license.
Follow applicable federal, state, District of Columbia, and local traffic laws and vehicle-safety requirements.
Promptly report accidents, vehicle damage, traffic citations received while performing official duties, or other safety concerns.
Demonstrate professionalism, punctuality, discretion, and appropriate conduct when supporting senior officials.
Compensation
This is a Service Contract Act (SCA)-covered position. The hourly rate is $43.42, plus $5.42 per hour in applicable health and welfare fringe benefits, in accordance with SCA provisions.
Qualifications
High school diploma or equivalent or Four or more years of relevant experience may substitute for the education requirement.
Must posses and continuously maintain a valid state driver’s license and comply with DFC policies and all federal, state, and local driving laws.
Ability to successfully complete Dexis’ pre-employment background screening process and any additional security screenings required for the DFC assignment.
Preferred Qualifications
Prior experience working in a federal government environment preferred.
Familiarity with
CMMS or work-order tracking systems.
Background in facilities coordination and workplace support.
Knowledge of workplace safety and office move/space support.
Proficiency in records management and inventory control.
Strong vendor coordination and customer service skills.
Below is the pay range aligned with this position. When creating an offer, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive.
Hourly pay range:
$43.42
—
$43.42 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: United States
Workplace: remote
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
Job Description Summary
In this exciting position, the Multimedia Content Reviewer will be responsible for writing, adapting, reviewing, and evaluating a wide range of linguistic and multimedia content in Brazilian Portuguese, ensuring the highest standards of linguistic accuracy, cultural relevance, and overall quality for customers using the world's foremost multimedia platforms.
The role combines creative and editorial expertise with analytical and quality evaluation skills, covering traditional localization work as well as emerging content types, including AI-generated content, linguistic annotation, and structured content evaluations.
With time, the Multimedia Content Reviewer will become the cultural ambassador for their language market and will be expected to produce fully localized content, flag potential cultural issues, and articulate suggestions to make all content appropriate and relevant for the target market.
The ideal candidate possesses a background in journalism, editorial content, copywriting, or a related field, has proven creative writing skills, and a keen attention to detail. They should also demonstrate strong critical thinking, sound editorial judgment, and the flexibility to navigate different workflows, guidelines, and content evaluation methodologies.
In addition, we're seeking candidates who are passionate about music, film, sports, gaming, and technology, and have a knack for iOS and macOS devices.
Main Duties
Localize, translate, and adapt content of various categories (i.e. multimedia, legal, technical, marketing, sports, entertainment, health and wellness, and other digital content) while adhering to writing style guides and project-specific guidelines.
Write new copy for a range of multimedia products such as music, TV, film, sports, apps, video on-demand, game subscription services, and more.
Copy-edit and fact-check content to ensure accuracy, clarity, consistency, and cultural relevance.
Perform LQA (Localization QA) testing of content published on live platforms (music and app descriptions, marketing material, and marketing campaigns).
Evaluate human-written and AI-generated content for linguistic accuracy, fluency, relevance, consistency, and adherence to project-specific quality standards.
Perform linguistic annotation, content classification, and structured evaluation tasks using predefined guidelines, rating scales, and quality criteria.
Identify and document errors, inconsistencies, and quality issues, providing clear, actionable feedback and supporting rationale for evaluation decisions.
Conduct market-specific research on local content treatment, audience preferences, cultural nuances, product and terminology trends, and best localization practices for the target audience.
Report on data and/or assets across a broad scope of media and content types, ensuring accuracy, consistency, and compliance with project requirements.
Collaborate with global language teams via virtual meetings and email on content review tasks to align on terminology, style, quality standards, evaluation criteria, and market-specific insights.
Requirements
BS/BA and 2+ years of work experience in journalism, copywriting, editing, digital media, content production, or a related field.
Experience in translation and localization of multimedia content or demonstrated experience adapting content for Brazilian audiences.
Native-level proficiency in Brazilian Portuguese, with excellent grammar, writing, editing, and linguistic judgment skills.
Ability to quickly detect issues and inconsistencies across large volumes of content and make sound judgment calls based on the information at hand.
Ability to interpret and consistently apply detailed guidelines, rating scales, and evaluation frameworks across different projects.
Familiarity with AI-generated content, linguistic annotation, content evaluation, or data quality assessment is a plus.
Is in tune with and has a wide range of knowledge of music, film, TV, sports, gaming, technology, and Brazilian pop culture.
Has the ability to own linguistic quality for the Brazilian Portuguese market and make confident linguistic decisions.
Must be highly detail-oriented with the ability to multitask, prioritize, and meet deadlines.
Fluency in written and verbal English.
Strong computer literacy; knowledge of iOS/macOS systems is a plus.
Ability to work independently and remotely.
Collaborative; enjoys teamwork in a multicultural environment and is open to feedback, calibration, and continuous learning.
Задачи:
— создание постов и сторис для Instagram
— преимущественно удалённая работа с выездом 3 раза в месяц на 1-2 часа для съёмок в центре Санкт-Петербурга
Требования:
— любовь к английскому языку и эстетике
— готовы рассмотреть начинающих специалистов.
Задачи:
— Ведение книжных проектов от идеи до выхода из печати, включая формирование портфеля, работу с авторами и договорами, подготовку технических заданий дизайнерам и текстов для маркетинга.
— Подготовка книжных изданий к выходу, полный цикл: от идеи до выхода из печати.
— Участие в формировании портфеля, поиск и создание перспективных переводных и отечественных проектов согласно жанровому направлению.
— Работа с текстами, включая контроль работы редакторов и корректоров, написание аннотаций, продающих текстов и описаний для маркетинга.
— Работа с дизайнерами: подготовка технических заданий, генерация идей для оформления обложки и макета, поиск референсов.
— Работа в 1С по этапам допечатной подготовки книг.
— Подписание договоров с авторами и согласование новых проектов.
— Взаимодействие с подразделениями издательства (производство, маркетинг, продажи и прочее).
— Участие в мероприятиях по продвижению продукции издательского проекта: выставки, фестивали, презентации.
Требования:
— Высшее образование, желательно в области филологии, психологии, журналистики, культурологии, социологии, лингвистики.
— Опыт ведения книжных проектов и понимание всех этапов их реализации.
— Навыки литературного редактирования и фактчекинга.
— Знание рынка нон-фикшн литературы.
— Желательно знания в области психологии и эзотерики.
— Навыки управления проектами и умение эффективно выстраивать работу.
Условия:
— Официальное оформление по ТК РФ.
— График работы 5/2 с 10:00 до 18:30.
— Оклад и премирование по системе KPI после испытательного срока.
— Добровольное медицинское страхование (ДМС) после трёх месяцев работы.
— Оплата частичной стоимости полиса ДМС для родственников.
— Отпуск 28 календарных дней.
— Специальные предложения от партнёров и скидки на продукцию издательской группы.
— Собственный корпоративный университет, онлайн-библиотека и оплачиваемое внешнее обучение для карьерного развития.
Работа удалённая.
УдалённоleadГеография найма не уточнена, офис: Москва
Location: Guatemala City
Workplace: hybrid
About the Role
We are looking for a bilingual Social Media & Design Specialist to support our nationwide field sales force. Our representatives sell industry-leading solutions—including NRS Point of Sale, merchant processing, business funding, and BOSS Revolution services—to small and mid-sized businesses across the United States.
In this role, you will serve as the dedicated creative resource for our sales team, transforming their local social media presence into a consistent driver of merchant leads.
Key Context:
This is a hands-on execution role rather than a high-level strategy position. Strategic priorities, brand guidelines, and target audiences are already established. We need an agile content creator who can independently design high-quality visual assets, produce short-form video, and maintain an active social media cadence in direct coordination with sales leadership and top-performing representatives.
Requirements
What We Are Looking For (Must-Haves):
Fully Bilingual (English & Spanish):
Non-negotiable, as you will interact directly with our bilingual sales representatives and their clients.
Strong Design Portfolio:
We hire based on proven skill rather than job titles. Your portfolio should showcase engaging, professional social media content and brand assets.
Hands-On Graphic & Video Creation:
Proficiency in Canva, Adobe Creative Suite, or similar design software, with the ability to produce polished visuals and short-form video content.
Social Media Expertise:
Proven track record managing and growing Instagram, Facebook, and WhatsApp Business—with a focus on local/SMB promotion rather than generic posting.
Autonomous & Highly Organized:
Capable of balancing competing priorities, managing multiple reps' requests, and delivering consistent, high-quality output under minimal supervision.
Empathetic Communicator:
Comfortable and patient coaching non-tech-savvy team members on adopting digital tools and content best practices.
Nice-to-Haves:
Basic Web & Landing Page Building:
Hands-on experience with platforms such as Wix, Squarespace, or WordPress.
Digital Marketing & Lead Generation:
Familiarity with paid social ad setup or organic lead-gen funnels.
Industry Familiarity:
Knowledge of POS (Point of Sale), merchant services, payment processing, or the retail/small-business landscape.
Advanced Video Editing:
Experience crafting high-retention Reels, TikToks, and short-form storytelling.
We Offer:
Competitive salary
Bonuses
A great and positive workplace
Parking Subsidy
Life and Medical Insurance
Benefits and Discounts
Growth opportunities
Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As Harvey's first Content Designer, you'll shape how people understand, interact with, and trust our product. You'll lead content design across interfaces and AI responses, defining everything from terminology and interaction patterns to how Harvey expresses itself.
Working closely with product designers, engineers, PMs, and AI researchers, you'll bring clarity and consistency to experiences across the Harvey ecosystem. You'll lay the foundations for our content practice and develop the tools and guidance that help teams put content principles into practice as they design and ship.
We're looking for someone who combines strong writing craft with systems thinking and a clear point of view on AI experiences.
WHAT YOU'LL DO
- Define Harvey's voice, tone, and content principles across interfaces and AI responses.
- Lead content design of key experiences, from initial concept through polished execution.
- Develop AI-assisted tools and guidance that help teams apply content standards as they build.
- Champion a high design bar, helping the team make thoughtful, intentional decisions at every step.
WHAT YOU HAVE
- 8+ years (Staff) in content design, UX writing, or content strategy, with a portfolio that demonstrates your best work.
- Ability to translate complex concepts into clear, intuitive language for expert audiences.
- Deep understanding of voice, tone, and content systems, with a strong sense of writing craft.
- Ability to design AI experiences and use AI-assisted tools to scale content quality.
- Ability to move between content details and broader strategy, building a content practice while maintaining a high pace of execution and quality bar.
- Ability to clearly articulate system decisions and tradeoffs to designers, engineers, and cross-functional partners
- Strong opinions, loosely held, being comfortable challenging conventions and evolving best practices as the discipline changes
- Comfort operating in ambiguous problem spaces and bringing structure where it doesn't yet exist
- Excellent communication and storytelling skills to articulate content decisions and rationale.
COMPENSATION
$195,500- 264,500 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-MV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Riyadh, KSA
Workplace: onsite
As a Merchant Onboarding Executive, you will play a key role in onboarding SME merchants across dynamic markets. You will own the end-to-end merchant onboarding journey, ensuring merchants are successfully activated, technically integrated, and fully configured before going live.
You will work closely with merchants and internal stakeholders — including Business Development, Risk, Legal, and Product teams — to resolve onboarding blockers, improve conversion rates, and deliver excellent merchant experience. Your focus will be on operational excellence, merchant success, and driving sustainable business growth
Key Responsibilities
Merchant Onboarding & Activation
Own the full merchant onboarding lifecycle from application to activation.
Activate merchants and oversee backend integration processes.
Ensure merchants are properly configured with the correct access, settings, and dashboards prior to activation.
Guide merchants through Tabby's onboarding process and provide support throughout their journey.
Merchant Support & Case Management
Resolve stalled, escalated, or time-sensitive onboarding cases.
Handle daily drop-off applications by:
Identifying merchants who stopped during the legal stage.
Following up via phone and email.
Assisting merchants in completing and submitting required documentation.
Manage daily reset applications by:
Working with the Risk team to identify document issues.
Communicating required corrections to merchants.
Following up until successful resubmission.
Address merchant concerns, inactivity, and churn to improve onboarding conversion.
Cross-functional Collaboration
Coordinate with Risk, Legal, Business Development, Product, and other internal teams to remove onboarding blockers.
Collaborate with Business Development to improve lead handoff and onboarding workflows.
Support internal teams in accelerating merchant activation.
Technical & Operational Support
Investigate integration issues, including backend and technical errors.
Work cross-functionally to implement effective solutions.
Support merchants with e-commerce integrations where required.
CRM & Performance Management
Maintain accurate CRM records and ensure CRM hygiene.
Track merchant progress throughout the onboarding funnel.
Monitor and report against daily, weekly, and monthly KPIs.
Ensure adherence to SLAs and NPS targets.
Process Improvement
Evaluate pre- and post-website onboarding activities.
Monitor merchant transactions and ensure Tabby's online presence aligns with brand guidelines.
Contribute to process improvements that increase:
Onboarding efficiency
Data integrity
Reporting automation
Cross-functional collaboration
Pipeline conversion
Skills, Knowledge and Expertise
Requirements
Good spoken and written English and Arabic
Bachelor’s degree, or equivalent experience
1–2 years in a customer-facing role (onboarding, customer success, account management, sales or merchant support)
Comfortable making a high volume of calls every day and following up without being chased
Basic Excel / Google Sheets
Preferred
Experience with a CRM (Zoho, HubSpot, SAP or similar)
Experience in fintech, payments, BNPL or e-commerce
Familiar with Saudi business documents (CR, VAT certificate, IBAN letter, national address)
Familiar with e-commerce platforms like Salla, Zid, or Shopify
Experience working against KPIs and SLAs
Location: Москва
Workplace: Удаленная работа
О компании
Вы станете ключевым звеном в создании качественной и понятной информации для наших клиентов и сотрудников. Ваша главная задача — превращать сложные технические знания в удобные инструкции и материалы.
Обязанности
брифовать заказчиков и экспертов, собирать и создавать контент в СУЗ B2B;
структурировать и группировать информацию по существующим стандартам;
перерабатывать инструкции в пошаговый формат;
осуществлять продуктовое и процессное сопровождение сотрудников B2B по продуктам и страницам в своей зоне ответственности;
участвовать в изменении процессов и продуктов B2B;
редактировать контент на HTML-страницах.
Требования
опыт работы в B2B со сложными продуктами;
навыки редактирования, грамотная устная и письменная речь;
умение писать в информационном стиле;
умение структурировать и визуализировать информацию с учетом обратной связи стейкхолдеров;
логическое мышление, внимательность к деталям, ответственность и самостоятельность;
искренний интерес к теме управления контентом;
знание инструментов: Confluence, Word, PowerPoint, Excel, HTML и нейросети.
Условия
удобный формат работы: пятидневная рабочая неделя с пн по пт, а удобное время начала и окончания рабочего дня можно согласовать с руководителем;
ДМС с первого месяца работы, включая стоматологию. А еще оплачиваем 50% стоимости полиса ДМС для родственников;
страхование от несчастных случаев с 1 месяца работы. Материальная помощь в сложных жизненных ситуациях;
прием врачей общей практики и массаж в офисе. Консультация психологов и программа поддержки сотрудников;
отпуск 28 календарных дней + 3 дня за ненормированный рабочий день;
компенсация расходов на выбор сотрудника, например, на спорт, ипотеку или питание. Специальные предложения от партнеров и скидки от продуктов экосистемы МТС;
мобильная связь за счет компании и льготные тарифы для близких;
подписка на онлайн-кинотеатр КИОН, сервис КИОН Музыка, книжный сервис КИОН Строки;
собственный корпоративный университет, онлайн-библиотека и оплачиваемое внешнее обучения для карьерного развития.
Location: United States
Workplace: remote
Sphere Labs
The infrastructure moving the world's money today was built for another era: slow rails, walls between markets, and compliance layered in over time creating friction. Sphere Labs is building what comes next: modern, compliance-native infrastructure for cross-border payments and settlement, designed from the ground up to work for the businesses and regulated institutions it actually runs through. We work in active partnership with banks, licensed entities, and the regulators and jurisdictions shaping how global money moves, because the infrastructure that earns institutional trust has to be built alongside it.
Backed by Coinbase, Kraken, The Chernin Group, Jump Trading, Hudson River Trading, and some of the world's largest sovereign affiliates, we're a fully remote, global team building at the moment stablecoins are crossing into mainstream finance and regulated institutions are ready for modern rails. We hire self-starters: strong communicators and systematic thinkers who can look at a blank page and build something real. If you want a meaningful role in how global money movement evolves, and the upside that comes with getting in early, we'd like to meet you.
What You'll Do
Build internal tooling, automations, and workflows that allow to identify patterns in support volume, reduce manual effort and make the team faster.
Own engineering support end-to-end. You’ll triage incoming issues, diagnose root causes, and resolve them, including writing and shipping code fixes directly when the problem warrants it.
Engage directly with customers in the context of support and communicate clearly on technical issues, timelines, and resolutions.
Partner with product and engineering to define work that makes the platform easier to support: better error messages, smarter observability, improved defaults. Quantify the impact and make the case for prioritization.
Work together with product, engineering towards a product roadmap aiming reducing the number of technical queries received by support.
Collaborate with customer support, onboarding and payment ops teams to ensure workarounds are documented and used by AI to faster customer support.
Own our customer facing documents, ensuring accuracy and usefulness so customers can unblock their own agency
What We're Looking For
Leveraged mindset. You are able to find the best solution for a given problem that balances expediency and future-proofing.
Strong programming fundamentals and comfort working across the stack. You can read production code, trace a bug through logs, and ship a fix without a lot of handholding.
Proficient in TypeScript, React and NestJS.
Experience with API integrations, webhooks, and cloud platforms.
Excellent written communication. You can explain a technical issue precisely to a developer and clearly to a non-technical stakeholder, without losing accuracy in either direction.
Self-directed and high ownership. You can manage an open queue, triage by impact, and keep things moving asynchronously across time zones.
Familiarity with observability tooling (Sentry, structured logging, distributed tracing) is a plus.
Experience in fintech, payments, or developer-facing products is a plus.
Why Sphere?
We sit at the intersection of crypto infrastructure and regulated finance — at the moment those worlds are finally converging. That means:
The window is now: For the first time in decades, the backbone of cross-border payments is being rebuilt. Legacy systems are fading, stablecoins are entering institutional finance, and the next settlement layer is being shaped right now. We're building it alongside the institutions that will run it, not around them.
High ownership, no playbook: This is early-stage work. You’ll be making decisions, building processes from scratch, and setting the direction instead of just following one. We’re looking for people who don’t wait for instructions, but jump in and figure things out.
Adaptability is the job: Strategy pivots here aren't failures, they're how we stay ahead of a fast-moving market and that’s our strength.
Real traction, real stakes: SpherePay is live and trusted by 200+ businesses. SphereNet is in active development with banks and regulators across 18 jurisdictions and counting. There’s real demand, real momentum, and a huge opportunity to shape what comes next.