Location: Almaty, Kazakhstan; Belgrade, Serbia; Bishkek, Kyrgyzstan; Bratislava, Slovakia; Bucuresti, Romania; Budapest, Hungary; Erevan, Armenia; Krakow, Poland; Kyiv, Ukraine; Vilnius, Lithuania; Ljubljana, Slovenia; Poland; Praha, Czechia; Skopje, North Macedonia; Sofia, Bulgaria; Tallinn, Estonia; Tashkent, Uzbekistan; Tbilisi, Georgia; Toshkent, Uzbekistan; Warsaw, Poland; istanbul, Türkiye
Workplace: remote
TechBiz Global is a leading recruitment and software development company. Our diverse, globally distributed team provides IT recruitment, outstaffing, outsourcing, software development, and different consulting services with a primary focus on making our partners achieve their business goals successfully.
With headquarters in Germany we have successful clients all over the world. We can understand your unique needs. Our team has hands-on experience with the challenges that come with rapid growth and the IT sector. That’s why all of our offerings are built with a tech mindset.
About the Role
We are looking for a
driven, energetic, and experienced Recruitment Team Lead
to oversee our growing talent acquisition team. This is a great opportunity for a high-performing recruiter with at least 4 years of hands-on experience and at least 2 years in a leadership role. The ideal candidate is someone who has advanced through the ranks and understands recruitment inside out—someone who leads by example and thrives in a fast-paced, people-focused environment.
Key Responsibilities
Lead, mentor, and develop a team of recruiters, helping them grow and hit performance goals.
Ensure high-quality delivery for multiple client accounts, managing priorities and deadlines.
Drive end-to-end recruitment processes: sourcing, screening, client coordination, and candidate management.
Set and monitor KPIs for individual recruiters and the team as a whole.
Assist with onboarding and training new team members.
Act as a point of escalation and support during challenging searches or client demands.
Work closely with management to improve sourcing strategies, recruitment workflows, and internal tools.
Contribute to business growth by supporting client relationships and identifying delivery improvements.
Supervise whole recruitment team
Requirements
4+ years of hands-on recruitment experience
, ideally in an agency setting.
2+ years of experience managing or leading a team of recruiters.
Proven record of success in high-volume and/or niche recruitment projects.
Strong interpersonal and communication skills.
Confident working in a target-driven, fast-paced environment.
Fluency in
English
is a must.
Experience with ATS, CRM tools, and sourcing platforms (e.g., LinkedIn Recruiter).
What We Offer
A collaborative, international, and supportive team culture.
Opportunities for professional growth and leadership development.
Access to modern recruitment tools and resources.
Competitive compensation and performance-based incentives.
Remote work setup
УдалённоleadAlmaty, Kazakhstan; Belgrade, Serbia; Bishkek, Kyrgyzstan; Bratislava, Slovakia; Bucuresti, Romania; Budapest, Hungary; Erevan, Armenia; Krakow, Poland; Kyiv, Ukraine; Vilnius, Lithuania; Ljubljana, Slovenia; Poland; Praha, Czechia; Skopje, North Macedonia; Sofia, Bulgaria; Tallinn, Estonia; Tashkent, Uzbekistan; Tbilisi, Georgia; Toshkent, Uzbekistan; Warsaw, Poland; istanbul, Türkiye
Location: Salt Lake City, Utah
Workplace: onsite
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
About Filevine
Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We’re also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field—we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc.
Our Mission
Filevine is building the seamless intersection between legal and business by creating a world-class platform to help professionals scale.
Department
The Expert Team department is home to product experts with deep technical understanding across a range of specialized expertise. The department is focused on critical initiatives including customer support, escalated technical problem-solving, customer education, and partner enablement.
Job Summary
The Expert Team, Solutions Specialist is responsible for determining the best solution for a customer trying to accomplish an outcome that is not available out of the box. “That is not possible” is never the answer. Backstop solutions, provisional configurations, and out-of-the-box thinking are part of the job. The main expectation of this role is to create approaches that have not been used in the past; however, workarounds should not be favored when there is native capability inside of the app. Comprehensive product knowledge across the Filevine family of products is a requirement.
Responsibilities:
Play a lead role in issue remediation and convey unyielding accountability for assigned issues
Create approaches that will best solution a customer’s request, using both native capability and out of the box thinking, to resolve the root need
Memorialize findings, share, and present to the larger Solutions slice and Expert teams
Create portable content regarding those approaches and configurations which mature into best practices (articles, videos, example builds) and relay to customers in laymen’s terms.
Supply remediation case studies and approaches to other groups that may benefit: Partners, Sales Engineering, Marketing, etc.
Maintain comprehensive product knowledge across the Filevine family of products
Support other expert teams and expert roles as needed
Occasional travel, as necessary
Qualifications:
Digital transformation experience with core systems-of-record such as ERP, CRM, case management, or business intelligence
2+ years of Excel/SQL/API or equivalent experience
2+ years Low-code / Declarative development experience or equivalent experience
Assertive communicator that can provide recommendations and instill confidence
Exceptional curiosity and creative thinking abilities to solution the root cause of a customer’s priorities
Quick learner of new technologies, self-motivated
Driver of change for more impactful solutions and customer outcomes at a fast growing company
Ability to lead critical conversations
Organized, detail oriented, and timeline driven
Ability to independently manage competing customer priorities and initiatives with limited structure
In addition to the qualifications listed above, we expect that our team members have the following:
Proven ability to maintain focus, productivity, and composure in high-stress, fast-paced in-person environments.
Must be able to work in office 5 days a week in our Sugarhouse, UT location
Highly adaptable to working in open-office layouts while staying focused and respectful of colleagues.
Skilled at handling high-priority Zoom calls with upset customers on short notice, using empathy and composure to resolve complex issues.
Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Location: Russia; Serbia; Georgia; Belarus
We are seeking a highly skilled and strategic Head of Financial Planning and Analysis to lead the design, development, and refinement of advanced financial and credit models. This role plays a critical part in driving long-term profitability, optimizing business performance, and supporting strategic decision-making across the organization.
The ideal candidate will have deep expertise in financial modelling and performance management, along with a strong track record of supporting business growth and regional expansion.
Key Responsibilities
Lead the development and enhancement of advanced financial and credit models to support strategic decisions and long-term profitability.
Provide analytical support for business strategy, regional expansion, and branch performance optimization.
Oversee performance analytics, including reporting, productivity tracking, profitability analysis, and regional budget management.
Drive business navigation through business case preparation, pilot execution, implementation tracking, and post-launch assessments.
Develop pricing and profitability models across sub-segments, including LTP-based strategies, to maximize income.
Partner with senior leadership to deliver actionable, data-driven insights that inform company-wide strategic initiatives and growth.
Requirements
5+ years of experience in financial modelling, FP&A, or related analytical roles, with at least 3 years in a leadership position.
Proven experience in financial planning and modelling, ideally within banking, fintech, or card services industries.
Bachelor's degree in Finance, Accounting, Economics, or a related field (Master’s degree preferred).
Strong proficiency with Excel, forecasting techniques, and data analysis tools such as SQL.
Excellent analytical, problem-solving, and data interpretation skills, with a keen attention to detail.
Well developed communication skills, team management skills.
Strong communication and presentation skills with the ability to translate complex financial concepts for diverse stakeholders.
Ability to work independently and manage priorities in a fast-paced, collaborative environment.
Preferred Qualifications
Experience supporting regional expansion and optimizing branch-level performance.
Hands-on expertise in preparing business cases, supporting pilots, and conducting post-control assessments.
Familiarity with statistical and data analytics tools such as Python or R.
Advanced certification such as CFA, CPA, or MBA.
Demonstrated ability to influence senior leadership and drive profitability initiatives.
Benefits
Flexible, fully remote full-time position.
The opportunity to work with a global, innovative fintech company shaping the future of digital banking.
Engaging, challenging projects with a direct impact on business performance.
A collaborative and supportive team environment with room for professional growth.
P.I. Works is the first company in the world to automate the management of a commercial 5G network.
Our automated network management products and services empower Mobile Operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G.
These solutions have been deployed across 84 mobile network operators in 58 countries. We are looking for a 5G ZTE Engineer (both remote and onsite positions are available) to join our team.
Job Responsibilities:
Perform network optimization and network audit to meet customer requirements,
Provide 5G deployment and optimization strategy support (Layer management and traffic steering strategy, NSA/SA, spectrum strategy, site densification, network sharing, TDD RN optimization, DSS, network slicing, spectral efficiency) for customers,
Focus on executing audit and optimization of services, where you will be accountable for part of the solution and of the service process,
Keep time, performance and quality according to company requirements and customer contracts,
Provide an optimization solution for NR & LTE and trace the solution to collaborate with operators to implement it,
Design and plan wireless site for network with simulation tool (added advantage),
New feature testing, technical discussion, and integration troubleshooting support.
Job Requirements
10+ years of experience in radio planning & optimization,
Minimum 3 years of experience on 5G ZTE and 5 years of 4G,
Hands on ZTE vendor algorithm & tools, NetNumen, UME, NetMax, NGI,
Capability of KPIs analysis and optimization, Complaints handling, drive test log files analysis,
Familiar with radio planning tool and optimization tools, able to use the tools to work in high efficiency way.
P.I. Works is the first company in the world to automate the management of a commercial 5G network.
Our automated network management products and services empower Mobile Operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G.
These solutions have been deployed across 84 mobile network operators in 58 countries. We are looking for a 5G Huawei Engineer (both remote and onsite positions are available) to join our team.
Job Responsibilities:
Perform network optimization and network audit to meet customer requirements.
Provide 5G deployment and optimization strategy support (Layer management and traffic steering strategy, NSA/SA, spectrum strategy, site densification, network sharing, TDD RN optimization, DSS, network slicing, spectral efficiency) for customers,
Focus on executing audit and optimization of services, where you will be accountable for part of the solution and of the service process,
Keep time, performance and quality according to company requirements and customer contracts,
Provide an optimization solution for NR & LTE and trace the solution to collaborate with operators to implement it,
Design and plan wireless site for network with simulation tool (added advantage),
New feature testing, technical discussion, and integration troubleshooting support.
Job Requirements
10+ years of experience in radio planning & optimization,
Minimum 3 years of experience on 5G HUAWEI and 5 years of 4G,
Hands on HUAWEI vendor algorithm & tools, iMaster, PRS, MAE, FMA,
Capability of KPIs analysis and optimization, Complaints handling, drive test log files analysis,
Familiar with radio planning tool and optimization tools, able to use the tools to work in high efficiency way.
Location: Prague, Czech Republic
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for an outstanding Client Partner to join our Sales team in Prague, Czech Republic. In this role, you will be developing our book of business by pitching and consulting key advertisers and agencies in the market on how to deliver on their marketing objectives through our partner's ad platforms.
What You’ll Do
Sell Microsoft Advertising solutions to both new and existing advertisers
Actively search for new leads, create sales pipelines and maintain updated records of all the sales activities with the pipeline in our CRM
Actively create and maintain network of contacts in specific verticals aligned with your manager - attend industry events, reach out to cold contacts, introduce Aleph to new prospects, stay up to date with market and competitor movements
Responsible for onboarding processes of new clients, guiding them through our legal and compliance requests
Meet new prospects and existing clients regularly to understand their current and upcoming campaign objectives, KPI benchmarks and suggest solutions from our product portfolio which can assist them in meeting their marketing objectives
Deliver against sales targets consistently while delivering excellent customer sales experience to our advertisers
Cross-Functional Coordination with Client Solutions Managers (Account Managers) to ensure a smooth launch of campaigns, provide timely and effective feedback to clients
Accurately forecast on a weekly, monthly, and annual basis actual and projected sales revenue
What You Need For This Role
3+ years of Digital advertising experience, either in Business development, Account management or Ad Sales experience
Comprehension of the local advertising ecosystem, including a comprehensive understanding of key players and stakeholders within the industry
Strong commercial skills (responsible for direct revenue)
Direct experience in paid search advertising, performance advertising and e-commerce
You can work independently and set your own workflows to achieve sales targets
You're fluent in Czech.
What Will Make Us Really Love You
Ability to consult on reporting methods, advertising budget allocation and incrementality
Track record of searching for leads, approaching and pitching independently
You are comfortable with cold messaging and approaching new leads
You have an eye for detail
You are an efficient communicator internally and externally with excellent communication skills in English
You have the ability to prioritize and are comfortable managing multiple sales pitches and projects
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Work in a dynamic team in a fast-paced industry of an international company with multi-cultural teams around the world
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Flexible Hybrid work model
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is CZK 699,520.
In addition to base salary, this role includes a significant performance-based variable component, paid quarterly. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Salt Lake City, Utah
Workplace: onsite
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Job Summary:
The Partner Onboarding Specialist is an essential, internal function that supports Filevine Sales and our Certified Implementation Partners (CIP). The role's primary goal is to ensure a successful start to implementation by establishing correct expectations, project scope, and partner fit for every customer.
This function focuses on coordinating internal teams and partners to align on best practices. By intervening before and during the transition to implementation, this role helps improve the quality of discovery and overall readiness. This proactive approach significantly reduces the risk of rework, escalations, and misalignment in later stages, ultimately delivering a smoother and more successful implementation experience for Filevine customers.
What You'll Do:
Sales Support & Early Alignment
Work closely with Sales to improve discovery quality prior to implementation.
Refine activities to thoroughly document customer processes, technical landscape, requirements, and KPIs upfront.
Validate implementation-relevant details, assumptions, and expectations by reviewing Sales and discovery calls for accuracy before issuing quotes.
Help Sales and Partners align customers to the
right implementation partner
based on implementation complexity (for example, basic setup versus complex implementation).
Partner & Scope Alignment
Validate Certified Implementation Partners’ Statements of Work (SOWs) to ensure scope aligns with customer needs uncovered during discovery.
Improve CIP quote accuracy by ensuring partners are working from complete and accurate discovery inputs.
Address gaps earlier in the process to reduce the need for post-quote discovery calls, rework, and clarifications.
Guide partner selection based on compatibility to ensure a more balanced and diverse distribution.
What You'll Need:
6+ years of experience in customer success, implementation coordination, onboarding, or account management roles (SaaS or technology preferred).
4-year Bachelor's degree (or equivalent) preferred.
Experience working cross-functionally with Sales, Implementation, and external partners—particularly in post-sale or pre-implementation contexts.
Strong understanding of implementation scoping, partner models, and statement-of-work validation.
Proven ability to identify risk early and improve outcomes through process, clarity, and alignment.
Highly organized with strong data tracking, reporting, and analytical skills.
Comfortable operating in ambiguity and influencing outcomes without direct ownership.
Experience with Salesforce is a plus.
Legal industry experience is preferred.
In addition to the qualifications listed above, we expect that our team members have the following:
Proven ability to maintain focus, productivity, and composure in high-stress, fast-paced in-person environments.
Highly adaptable to working in open-office layouts while staying focused and respectful of colleagues.
Skilled at handling high-priority Zoom calls with upset customers on short notice, using empathy and composure to resolve complex issues.
Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Location: Mexico City
Workplace: hybrid
Creatio is one of the fastest-growing AI software companies, with quarterly bookings reaching 255% of prior-year results, reflecting strong enterprise demand for AI CRM and workflow automation.With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:The Sales Development Representative (with Spanish) at Creatio is responsible for identifying and nurturing leads, prospecting for new opportunities, and setting the stage for strong client relationships in the low-code automation and CRM market. This role is critical in supporting Creatio’s sales pipeline by qualifying leads, collaborating closely with the sales team, and acting as a bridge between marketing initiatives and revenue generation.This is a hybrid role based in our Mexico City office, working with the LATAM market. Fluent English and Spanish are fully required for this position. Responsibilities:Lead Generation & Prospecting: Proactively engage with prospective clients, identify and qualify sales opportunities, and generate interest in Creatio’s products.Market Research & Intelligence: Understand the competitive landscape, identify target industry segments, and stay informed of industry trends in CRM and low-code automation.Collaboration with Sales & Marketing: Partner with sales executives to strategize on lead quality and conversion, ensuring a seamless hand-off for qualified opportunities.Pipeline Management: Maintain accurate records of activities in the CRM, manage lead and account data, and monitor progress against sales metrics.Outbound Campaigns: Develop personalized email, phone, and LinkedIn outreach to effectively engage prospects and build a strong pipeline.Performance Optimization: Continuously refine outreach techniques and adopt best practices to enhance prospecting success.Requirements:Industry Knowledge: at least 1 year in an SDR, staffing, or related sales role, ideally within B2B SaaS, CRM, or automation software.Proven Track Record: Demonstrated success in generating leads, meeting or exceeding KPIs, and helping drive revenue growth.CRM and Sales Tools: Proficiency in CRM software and experience with prospecting tools (Sales Navigator, Outreach.io, etc.).Understanding of Low-Code & CRM Trends: Familiarity with low-code development and CRM software, with an understanding of how these technologies impact businesses.Bachelor’s degree in Business, Marketing, Communications, or a related field.Additional certifications in sales methodologies or familiarity with low-code/CRM technologies are a plus.Key Soft Skills:Communication & Interpersonal Skills: Excellent written and verbal communication skills to effectively engage C-level executives and decision-makers.Prospecting Techniques: Skilled in cold calling, email campaigns, and leveraging social media platforms like LinkedIn for prospecting.Analytical Mindset: Ability to analyze data, evaluate prospect engagement metrics, and adjust strategies based on insights.Time Management & Organizational Skills: Proven ability to handle multiple accounts, leads, and follow-ups simultaneously.Strategic Thinking: Ability to understand client needs and pain points, positioning Creatio’s value proposition effectively.Personal Attributes:Customer-Centric Mindset: Empathetic, with a focus on understanding the customer’s perspective and building rapport.Self-Motivated & Goal-Oriented: Demonstrates a drive for success, with resilience and an entrepreneurial spirit to pursue and achieve challenging targets.Adaptability: Comfortable in a fast-paced, evolving environment, with a positive attitude toward learning and adapting to new tools and approaches.Team Player: Strong sense of collaboration and willingness to share insights with the team to improve overall performance.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Key Responsibilities
Lead Generation & Prospecting: Proactively engage with prospective clients, identify and qualify sales opportunities, and generate interest in Creatio’s products.
Market Research & Intelligence: Understand the competitive landscape, identify target industry segments, and stay informed of industry trends in CRM and low-code automation.
Collaboration with Sales & Marketing: Partner with sales executives to strategize on lead quality and conversion, ensuring a seamless hand-off for qualified opportunities.
Pipeline Management: Maintain accurate records of activities in the CRM, manage lead and account data, and monitor progress against sales metrics.
Outbound Campaigns: Develop personalized email, phone, and LinkedIn outreach to effectively engage prospects and build a strong pipeline.
Performance Optimization: Continuously refine outreach techniques and adopt best practices to enhance prospecting success.
Required Experience
Industry Knowledge: at least 1 year in an SDR, staffing, or related sales role, ideally within B2B SaaS, CRM, or automation software.
Proven Track Record: Demonstrated success in generating leads, meeting or exceeding KPIs, and helping drive revenue growth.
CRM and Sales Tools: Proficiency in CRM software and experience with prospecting tools (Sales Navigator, Outreach.io, etc.).
Understanding of Low-Code & CRM Trends: Familiarity with low-code development and CRM software, with an understanding of how these technologies impact businesses.
Key Skills
Communication & Interpersonal Skills: Excellent written and verbal communication skills to effectively engage C-level executives and decision-makers.
Prospecting Techniques: Skilled in cold calling, email campaigns, and leveraging social media platforms like LinkedIn for prospecting.
Analytical Mindset: Ability to analyze data, evaluate prospect engagement metrics, and adjust strategies based on insights.
Time Management & Organizational Skills: Proven ability to handle multiple accounts, leads, and follow-ups simultaneously.
Strategic Thinking: Ability to understand client needs and pain points, positioning Creatio’s value proposition effectively.
Personal Attributes
Customer-Centric Mindset: Empathetic, with a focus on understanding the customer’s perspective and building rapport.
Self-Motivated & Goal-Oriented: Demonstrates a drive for success, with resilience and an entrepreneurial spirit to pursue and achieve challenging targets.
Adaptability: Comfortable in a fast-paced, evolving environment, with a positive attitude toward learning and adapting to new tools and approaches.
Team Player: Strong sense of collaboration and willingness to share insights with the team to improve overall performance.
Educational Background
Bachelor’s degree in Business, Marketing, Communications, or a related field.
Additional certifications in sales methodologies or familiarity with low-code/CRM technologies are a plus.
Location: Los Angeles, USA; Mercer Island, USA
Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work in many broader domains. As a Senior Engineering Manager, you will gain organizational alignment by building a strong engineering vision and offering creative solutions to organizational design. You’ll also serve as a mentor for a team of engineers and managers, overseeing performance management, growth opportunities, and accountability.
On VALORANT Foundations, we build the platforms, services, and operational systems that enable
VALORANT
to ship continuously at global scale.
As a
Senior Manager, Software Engineering
on the
VALORANT
Platform Engineering team
, you will lead the engineering organization responsible for how VALORANT builds, releases, deploys, and operates its game client, dedicated servers, and live service ecosystem. This includes the platform and workflows powering Unreal Engine build pipelines, game microservices build pipelines, release orchestration, service environments, load testing, and operational tooling across Riot and Tencent ecosystems globally. As well as ownership of core Player facing game services including provisioning, configuration, and administration.
We’re looking for a leader who understands how large-scale game services and operational ecosystems fit together - and who can help evolve those systems into a more scalable, reliable, and developer-friendly platform for the future of VALORANT. You’ll partner closely with teams across Riot and Tencent to improve release velocity, operational excellence, and service reliability for a globally distributed live game.
This role reports to the Director of Engineering for VALORANT Foundations.
Responsibilities:
Lead and grow a distributed organization of engineers and engineering managers across Los Angeles, Seattle, and Sydney
Define the technical and organizational strategy for VALORANT’s core services, build, release, live operations, and developer infrastructure ecosystem
Drive improvements to how VALORANT builds, validates, deploys, and operates Unreal game clients, dedicated servers, and backend services globally
Partner with Riot and Tencent engineering teams to improve reliability, release velocity, operational visibility, and developer workflows across regions
Establish technical direction across build infrastructure, release engineering, service orchestration, observability, and operational excellence practices
Influence cross-team architecture, engineering standards, and organizational decisions affecting VALORANT’s long-term scalability and live service reliability
Mentor engineering leaders and senior engineers while fostering a culture of ownership, accountability, collaboration, and continuous improvement
Required Qualifications:
8+ years of professional software engineering experience, including experience building or operating large-scale external customer-facing backend systems, game services, or cloud platforms
4+ years of engineering management experience leading engineers and engineering managers
Experience leading organizations responsible for live service infrastructure, release engineering, developer platforms, or operational systems at scale
Strong understanding of distributed systems, service reliability, deployment workflows, and operational excellence practices
Experience driving technical strategy and influencing architecture across multiple teams or organizations
Professional experience with cloud infrastructure and modern backend technologies such as Go, Java, C#, or similar
Desired Qualifications:
Experience supporting or shipping large-scale live games
Experience with Unreal Engine build, deployment, or development ecosystems
Experience leading or modernizing CI/CD, release engineering, or developer infrastructure platforms
Experience improving observability, reliability, and operational tooling for service-oriented architectures
Experience working within globally distributed engineering organizations
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
- Engage with Customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the Product Roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.
WHAT YOU’LL BRING
- 5-7+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience crafting and tailoring a message for potential customers, including executives.
- Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
- Professional fluency in both Spanish and English.
- Degree in a technical or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
- Engage with Customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the Product Roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.
WHAT YOU’LL BRING
- 5-7+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience crafting and tailoring a message for potential customers, including executives.
- Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
- Professional fluency in both French and English.
- Degree in a technical or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
- Engage with Customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the Product Roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.
WHAT YOU’LL BRING
- 5-7+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience crafting and tailoring a message for potential customers, including executives.
- Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
- Professional fluency in both German and English.
- Degree in a technical or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences. Professional fluency in both Spanish and English.
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences. Professional fluency in both French and English.
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences. Professional fluency in both German and English.
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: India (Remote); Argentina (Remote); Romania (Remote)
Workplace: Remote
THE PRODUCTION TEAM AT LILT
LILT’s production team focuses on onboarding and localized content delivery for enterprise and mid-market customers, who use our AI technology for their multilingual content requirements. Our team engages with customers from post-sales through steady-state production and is made up of experts in various functional and technical areas of LILT’s overall offering. While we work in various locations, we are highly collaborative within the team and have tight interactions with our colleagues in the LILT Sales, Product, Engineering, and Operations teams. Additionally, we operate as critical members of account-based teams that ensure LILT’s technology is utilized to deliver maximum value to our customers. While we’re at it, we have fun and enjoy the ride together.
WHERE YOU’LL WORK
This is a contract position based out of India or Romania.
Authorization to work in India, Argentina, or Romania is a precondition of employment.
WHAT YOU’LL DO
We're looking for an experienced multimedia specialist with a localization background who loves solving hard problems, ensuring work is done on time to keep the customer experience seamless, and interacting with a variety of stakeholders. This position is for someone who has strong technical aptitude, extensive customer-facing experience, and the ability to manage competing priorities from multiple customers at once.
You will be responsible for scoping and processing multimedia content within our platform and partner platforms (e.g. CaptionHub, Articulate), ensuring accurate and timely completion of tasks.
You will work hand-in-hand with Sales, Production, Operations, and Engineering. You will be responsible for providing the technical expertise to make LILT customers successful.
You will have a broad range of skills and experience ranging from global multimedia content management lifecycle, a working knowledge of video and audio processing with respect to content pipelines and integrations. You will have the insight to make the connection between a customer’s specific business problems and LILT's solution, the customer-facing skills to communicate that connection and vision to a wide variety of technical and executive audiences, and the technical skills to be able to not only build demos and execute proof-of-concepts but also to provide consultative assistance on architecture and implementation.
KEY RESPONSIBILITIES:
- Act as a localisation subject matter expert during the pre-sales cycle, providing guidance on e-learning content workflows, tools, and formats.
- Scope and plan multimedia localisation projects for e-learning content across multiple languages, ensuring accuracy, efficiency, and scalability.
- Prepare source e-learning files (e.g., Articulate Storyline, Rise, Captivate) for localisation, including extraction of translatable content, audio, and visual assets.
- Reintegrate translated and localised materials, ensuring fully functional, linguistically accurate final e-learning modules.
- Support customer onboarding and implementation, offering workflow guidance for e-learning localisation.
- Manage localisation of video, voiceover, subtitling, and interactive learning assets in line with project requirements.
- Provide best practices for managing localisation-ready content and advise on automation opportunities in e-learning localisation workflows.
- Operate and maintain localisation tools and platforms, supporting both AI-driven and human-led localisation processes.
- Review localised e-learning content, including SCORM packages, for quality, technical accuracy, and adherence to brand and platform standards.
- Perform final QA checks ("final eyes") and prepare final files for delivery to clients or internal stakeholders.
- Act as the go-to expert on e-learning localisation workflows and tools across the organisation.
- Meet SLAs and KPIs for engineering and localisation delivery.
SKILLS AND EXPERIENCE:
- 3+ years of experience in e-learning localisation or multimedia localisation with a strong focus on learning and development content.
- Deep expertise in preparing and localising content developed in Articulate Storyline, Rise, Adobe Captivate, and similar authoring tools.
- Strong understanding of SCORM/xAPI compliance, LMS integrations, and common e-learning file types.
- Proficiency in video subtitling, editing, and localisation, including experience with voiceover, dubbing, audio integration, and subtitle syncing.
- Experience with video editing software (e.g., Adobe Premiere Pro, Camtasia, Audacity) and managing media files at scale.
- Familiarity with multimedia file formats and localisation-friendly formats (e.g., XLIFF, JSON, XML, STRINGS, SRT, VTT).
- Exposure to CAT tools and localisation platforms (TMX editors, translation memory tools, OCR, and alignment software).
- Solid understanding of character encoding, formatting rules, and localisation QA standards.
- Strong organizational, communication, and problem-solving skills.
- Comfortable managing large file repositories and understanding of file transfer methods (FTP, SFTP, cloud-based systems).
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: North America and Europe
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
As a senior software engineer, you will help build and scale the systems and services that form the foundation of Alpaca and empower millions of users who are trading billions of dollars worth of assets.
The market data team is responsible for improving the overall architecture of Alpaca connected to data products such as stocks, options, crypto, and foreign exchange markets. Oversee their public API structure and documentation on both streaming and historical endpoints. The team is responsible for building a cohesive developer-first API and is tasked with planning, ideating, experimenting, and putting into production the new services, and libraries that overcome some of our greatest technical challenges as we continue to scale rapidly.
We are looking for senior or staff engineers who are keen on providing quality solutions, have great fundamentals, have proven experience building and architecting at scale, and are not afraid of challenging conventions. This demanding team also requires a deep understanding of POSIX-like operating systems, modern infrastructure, and orchestration practices.
Things You Get To Do:
Influence the overall architecture of Alpaca’s market data systems
Design highly scalable, mission-critical systems
Obsess over latency (every nanosecond counts)
Implement backend services and lead architecture where scalability and resilience matters
Maintain good software quality and test coverage
Participate in code reviews
Troubleshooting on incidents and reported bugs
You may be asked to be on-call to assist with engineering projects that are timely in nature
Who You Are (Must-Haves):
At least 4 years of experience working on systems at scale
Experience with at least compiled imperative languages (e.g. Go, C, C++, Rust, etc.). Most of our critical services are written in Go
SQL or relational database skills
Familiarity with TCP/IP, and UDP networking
Proficient with Linux/BSD, and shell scripting
Excited about what we are building at Alpaca
Proven track record of architecting and leading medium-scale projects involving multiple teams
Experience with Kubernetes or other workload orchestration and scheduling systems (we primarily use Kubernetes via GKE)
Experience with major cloud platforms (we primarily use GCP)
A passion for financial markets
Who You Might Be
(
Nice-to-Haves):
Experience with Market Data
Knowledge of microservice architectures
Knowledge of clean code principles
DevOps mindset is an asset
Cloud Networking experience (BGP, VPC peering)
Experience in building low-latency applications
Experience with distributed key-value stores
Experience with CI/CD
A passion for financial markets or the desire to learn
Knowledge of Agile/Scrum methodologies
Experience with observability, tracing, continuous profiling
Experience with capacity planning and benchmarking
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Remote
As an
IT Compliance Manager
, you will conduct in-depth evaluations of our technological infrastructure to ensure compliance with financial market regulations and data protection standards. This role entails a strong understanding of regulatory environments, meticulous attention to detail, and the capability to sustain high-performance levels in a quantitative trading context.
We're looking for a dedicated professional who demonstrates high autonomy and accountability, someone who reliably completes tasks, proactively identifies and addresses compliance issues, and swiftly integrates into the dynamic rhythm of our organization.
WHAT YOU'LL BE DOING:
Project Leadership and Delivery
Lead major compliance projects such as:
ICT implementation reviews and compliance sign-offs
Implementation of new regulatory requirements across specific markets or asset classes
Compliance integration for new market access or trading venues
Manage project timelines, resources, and stakeholder expectations
Define project scope, deliverables, and success metrics
Coordinate cross-functional teams to ensure successful project implementation
ICT Implementation and Technology Compliance
Lead compliance oversight of ICT implementations and technology projects
Review and approve technology changes from a compliance perspective
Monitor compliance with regulatory technical standards (e.g., MiFID II RTS 6 algorithmic trading requirements)
Collaborate with technology teams to embed compliance controls in system architecture
Oversee compliance aspects of system development lifecycle (SDLC)
Ensure proper documentation and audit trails for all technology implementations
Regulatory Expertise and Incident Management
Stay updated on global regulatory standards and adapt strategies as necessary for each jurisdiction
Act as a compliance liaison for technology and trading teams
Participate in and respond to regulatory examinations and inquiries
Present compliance metrics and project updates to stakeholders
WHAT WE LOOK FOR IN YOU:
Education and Certifications
Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s or JD preferred)
Relevant professional certifications
(e.g., ITIL 4, ISO/IEC 27001, CISA, CRISC)
Demonstrated experience in technology compliance and ICT implementation oversight
Technical Knowledge
Strong background in technology compliance, including:
ICT governance and control frameworks
Algorithm development and testing requirements
System change management processes
Technology audit and compliance testing
Experience with order types, market data, and execution venues
Knowledge of regulatory technical standards for electronic trading
Skills and Competencies
Proven ability to interpret complex regulations and apply them to HFT operations
Strong project management skills with experience leading complex, cross-functional initiatives
Excellent analytical and problem-solving abilities
Outstanding written and verbal communication skills
Ability to work both independently and collaboratively within a team environment
Experience managing multiple projects and priorities simultaneously
Strong stakeholder management and influencing skills
NICE-TO-HAVE:
Previous experience at a proprietary trading firm or HFT-focused organization
Technical certifications (CISA, CISSP) or technology audit experience
Experience with DevOps compliance and continuous integration/deployment environments
Knowledge of cloud infrastructure compliance requirements
Programming skills (Python, SQL) for data analysis and surveillance
WHY YOU SHOULD JOIN OUR TEAM?
Great challenges with fast feedback loops
A welcoming group of highly qualified international professionals
Cutting-edge hardware and technology
Work remotely from anywhere in the world
Access any of our global offices anytime
Flexible schedule
40 paid days off
Competitive salary
ОфисСША; Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite
УдалённоheadRussia; Serbia; Georgia; Belarus
Не хотите искать каждый день?
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ОфисСША; Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite
ГибридMexico City
seniorLos Angeles, USA; Mercer Island, USA
ОфисLondon
ОфисLondon
ОфисLondon
ОфисLondon
ОфисLondon
ОфисLondon
УдалённоIndia (Remote); Argentina (Remote); Romania (Remote)