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Location: Cyprus; Hong Kong; United States; London, United Kingdom GoMining is looking for an Institutional Capital Director to build and grow relationships with institutional investors globally and attract strategic capital into the GoMining ecosystem. This is a front-office, relationship-driven role for someone who understands institutional finance, knows how capital allocation decisions are made, and has an established network across investment banks, asset managers, private equity, family offices, institutional investors, and alternative investment platforms. We are looking for someone who can open doors, build trust with sophisticated investors, structure compelling investment opportunities, and drive conversations from initial introduction through due diligence and capital commitment. The role sits at the intersection of institutional sales, capital markets, investor relations, and business development. Responsibilities Build and own GoMining's institutional capital pipeline across the US, Asia, and other key financial markets. Originate relationships with institutional investors, family offices, private equity and private credit funds, asset managers, hedge funds, wealth managers, and other professional capital allocators. Develop relationships with investment banks, financial institutions, placement agents, advisors, and other potential distribution partners. Identify investors whose mandates and risk profiles align with GoMining's investment opportunities. Lead the full capital-raising cycle — prospecting, introductions, investor meetings, presentations, due diligence, negotiations, and closing. Present GoMining's business model, Bitcoin mining infrastructure, economics, investment thesis, and financial opportunities to sophisticated investors. Build long-term relationships with CIOs, portfolio managers, investment directors, partners, family office principals, and other senior decision-makers. Work closely with GoMining's leadership, finance, legal, strategy, and product teams to structure institutional propositions and investment materials. Develop market-specific capital-raising strategies for the US and Asia. Represent GoMining at institutional investor meetings, conferences, private events, and industry forums. Maintain a structured institutional pipeline and provide clear visibility into potential capital, probability, timing, and next steps. Bring market intelligence back into the company — investor appetite, objections, required structures, expected returns, and emerging opportunities. What success looks like: This role is ultimately measured by capital. You will build a high-quality institutional pipeline, establish GoMining relationships with major capital allocators, and convert those relationships into meaningful capital commitments and long-term institutional partnerships. We are not looking for someone who only knows how to prepare decks, advise management, or participate in fundraising processes. We are looking for someone who knows the investors, can get into the room, build conviction, and close. Requirements 7+ years of experience in institutional finance, investment banking, capital markets, institutional sales, private markets, asset management, investor relations, or capital raising. Proven experience working directly with institutional investors and sophisticated capital allocators. Strong existing network across institutional investors, family offices, funds, asset managers, private banks, or other sources of capital. Track record of originating and closing significant investment or financing transactions. Ability to independently manage the entire relationship cycle — from opening the door to closing the transaction. Strong understanding of investment products, financial structures, risk/return profiles, and institutional due diligence. Executive-level communication and the ability to confidently present complex opportunities to senior investment professionals. Strong commercial mindset — this is not an advisory or strategy-only position. Ability to operate independently in an entrepreneurial, fast-moving environment. Fluent English. Preferred background We are particularly interested in candidates coming from leading investment banks and financial institutions such as Goldman Sachs, J.P. Morgan, Morgan Stanley, Jefferies, BTIG, Citi, or comparable institutions. Relevant backgrounds may include: Investment Banking Capital Markets Private Placements Institutional Sales Asset Management Alternative Investments Private Wealth / UHNW Capital Formation Investor Relations Financial Sponsors Private Equity / Private Credit fundraising Benefits Professional growth: support for courses, conferences, and English learning (up to 100% coverage). Work-life fit: remote or hybrid format with flexible hours across international teams. Paid leave: up to 20 vacation days +  8 company holidays + 5 personal days per year Recognition programs: structured performance reviews and team awards. Team culture: retreats in international locations (for example, company apartments in Cyprus).

Location: Metn, Lebanon Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. Role Overview You are  responsible for the search of potential warehouses based on the specifications requested by your management. The role primarily supports the expansion strategy by sourcing suitable properties, conducting initial site assessments and collecting relevant property information. Also, you have to supervise the renovation project on-site whenever needed. This position may encompass additional responsibilities beyond those outlined below, depending on business requirements. Key Responsibilities Identify and source potential warehouse and commercial properties in line with Toters' expansion plans. Develop and maintain a pipeline of potential locations. Conduct initial site visits and assess properties against established location and operational criteria. Evaluate key factors including accessibility, size, layout, EDL meter, Water, utilities, loading access, parking, surrounding area, and suitability for warehouse operations. Maintain an updated database of existing and potential properties. Support the expansion team throughout the property selection and acquisition/lease process. Coordinate site visits and ensure all required information is available for internal decision-making. Perform a variety of practical repair, maintenance and small construction tasks. Requirements Experience in real estate, warehousing, retail operations, logistics, or commercial expansion . Strong knowledge of warehouse and retail operational requirements. Good understanding of property evaluation and commercial considerations. Strong communication skills. Strong knowledge of the local real estate market is an advantage. Strong technical knowledge and understanding of renovation projects, covering Civil, Electrical, and Mechanical aspects, is a great advantage.Strong networking and relationship-building skills. Highly organized, proactive, and comfortable working in the field. Valid driver's license and ability to travel between sites.

Location: New Cairo City, Egypt Location: Cairo, Egypt (100% On-Premise) Contract Duration: 4 Months Employment Type: Contract About us: Where elite tech talent meets world-class opportunities! At Xenon7, we work with leading enterprises and innovative startups on exciting, cutting-edge projects that leverage the latest technologies across various domains of IT including Data, Web, Infrastructure, AI, and many others. Our expertise in IT solutions development and on-demand resources allows us to partner with clients on transformative initiatives, driving innovation and business growth. Whether it's empowering global organizations or collaborating with trailblazing startups, we are committed to delivering advanced, impactful solutions that meet today’s most complex challenges. Job Summary: This hybrid role combines strategic product ownership with deep business systems analysis to join the Xenon7 Core Team . In this strategic hybrid role, you will act as a key driver across our internal core initiatives and high-impact client engagements within the Banking & Financial Services practice. You will bridge high-level strategy, business requirements, and technical execution, owning product backlogs, leading requirements discovery, and designing workflows across non-core banking systems, data pipelines, and digital platforms. A. Product Ownership & Backlog Management Backlog Leadership: Own, structure, and prioritize the product backlog for core Xenon7 platform solutions and key delivery practices, balancing feature value, tech debt, and strategic goals. Story & Requirement Definition: Author clear, actionable User Stories complete with robust Acceptance Criteria (BDD/Gherkin) alongside formal BRDs/FRDs when navigating structured SDLC governance. Agile Execution: Lead sprint planning, backlog refinement, daily standups, and sprint demos in collaboration with engineering teams, data architects, and QA leads. Release Approval: Define acceptance criteria, validate delivered features, and hold sign-off authority for production releases. B. Business & Systems Analysis Workflow Automation & Optimization: Analyze complex operational processes, identify bottlenecks, and architect TO-BE automated solutions using enterprise platforms like ServiceNow , JIRA , and custom software stack implementations. Systems & Data Integration: Conduct gap analysis for enterprise non-core banking platforms (CRM, ECM, HR systems) and define system interface specifications, data flows, and REST API mappings. Practice Standards: Establish and champion BA/PO best practices, documentation templates, and requirement-gathering frameworks across the Xenon7 delivery organization. C. Strategic & Regulatory Alignment Financial Domain Expertise: Translate complex banking standards and regulations—such as Central Bank of Egypt (CBE) frameworks, IFRS 9 , AML/KYC , and Basel compliance—into actionable product specifications. Stakeholder Management: Serve as a subject matter expert and trusted advisor to internal executive leaders and key client counterparts, translating complex business needs into technical solutions. D. Data Analytics & Quality Assurance Data Insights: Utilize SQL , Power BI , and Tableau to profile datasets, validate functionality, and build executive-level delivery and performance dashboards. UAT Governance: Define test strategy, coordinate User Acceptance Testing (UAT), review QA test scenarios, and manage defect resolution to guarantee enterprise-grade delivery. Requirements Experience: 5 + years of experience as a Business Analyst, Product Owner, or hybrid BA/PO within Banking background is a must Domain Expertise: Deep knowledge of enterprise systems ( CRM, ECM, HR platforms, ServiceNow ) and financial compliance/regulatory frameworks. Technical Toolset: Proficiency in JIRA , Confluence , and ServiceNow . Strong working knowledge of Power BI , Tableau , and SQL for data analysis. Solid understanding of REST APIs, microservices architectures, and database design. Agile Mastery: Hands-on experience driving product delivery in Scrum, Kanban, and hybrid delivery models. Languages: Advanced bilingual communication skills in Arabic and English (written and spoken). Preferred Certifications Product Ownership: Professional Scrum Product Owner (PSPO), CSPO, or Agile BA. Business Analysis: Certified Business Analysis Professional (CBAP) or PMI-PBA.

Location: Limassol, Cyprus FREEDOM FINANCE TECHNOLOGIES is a Cyprus-based fintech company and part of the international financial holding Freedom Finance. We develop and maintain trading and banking IT products, as well as the holding’s IT infrastructure worldwide. Our team currently consists of 170 professionals.  Over the past three years, we have grown fourfold and continue to actively expand our team. Since 2009, we have been developing our core product - a trading system for brokerage operations in the stock market. More than 700,000 users across 41 countries use our applications. We are expanding our IT Infrastructure team and are looking for a Senior PHP Developer to join our amazing Billing team. Responsibilities Implement new modules into web applications. Integrate with external services. Deploy new code to production. Estimate development tasks. Participate in the design and improvement of the product infrastructure to enhance stability and performance. Collaborate with cross-functional teams to identify and implement solutions that meet business requirements. Design architectural solutions, technologies, databases, and infrastructure to ensure stable and high-performing systems. Requirements 6+ years of experience as a Backend or Full-Stack Developer, including at least 5 years of hands-on PHP development experience. Experience with at least one PHP framework, such as Laravel, Symfony, Zend Framework, or Yii. Strong understanding of object-oriented programming (OOP), SOLID principles, and common design patterns. Experience with CI/CD practices and pipelines; familiarity with real-time technologies such as WebSockets is a plus. Strong knowledge of SQL and relational databases. Confident use of Git via the command line. Good knowledge of the Linux command line, including the ability to independently set up and configure a web stack. Willingness and ability to write and maintain automated tests. Strong fintech background preferred Russian: native or C1 English: B1+ Experience working with monolith architectures and service-oriented migration Ability to understand product and domain context, not just execute tasks Benefits Benefits Office-based role in Limassol, Monday to Friday (5/2), with a hybrid work option. 21 paid vacation days per year. Paid sick leave. Child allowance: €400 per month for each child under 18 living with you in Cyprus. Access to company sports teams (football, volleyball, men's and women's sailing, and marathon). 50% reimbursement for private health insurance (if the standard insurance coverage is insufficient). Tickets to online professional conferences. Paid courses related to your field of work. Corporate discount on online English classes. Regular company events.

Location: Limassol, Cyprus FREEDOM FINANCE TECHNOLOGIES is a Cyprus-based fintech company and part of the international financial holding Freedom Finance. We develop and maintain trading and banking IT products, as well as the holding’s IT infrastructure worldwide. Our team currently consists of 170 professionals.  Over the past three years, we have grown fourfold and continue to actively expand our team. Since 2009, we have been developing our core product - a trading system for brokerage operations in the stock market. More than 700,000 users across 41 countries use our applications. We are expanding our IT Infrastructure team and are looking for a Senior PHP Developer to join our amazing team. Responsibilities Implement new modules into web applications. Integrate with external services. Deploy new code to production. Estimate development tasks. Participate in the design and improvement of the product infrastructure to enhance stability and performance. Collaborate with cross-functional teams to identify and implement solutions that meet business requirements. Design architectural solutions, technologies, databases, and infrastructure to ensure stable and high-performing systems. Requirements 6+ years of experience as a Backend or Full-Stack Developer, including at least 5 years of hands-on PHP development experience. Experience with at least one PHP framework, such as Laravel, Symfony, Zend Framework, or Yii. Strong understanding of object-oriented programming (OOP), SOLID principles, and common design patterns. Experience with CI/CD practices and pipelines; familiarity with real-time technologies such as WebSockets is a plus. Strong knowledge of SQL and relational databases. Confident use of Git via the command line. Good knowledge of the Linux command line, including the ability to independently set up and configure a web stack. Willingness and ability to write and maintain automated tests. Russian: native or C1 Fintech experience is a plus, as is experience with high-load systems. Benefits Benefits Office-based role in Limassol, Monday to Friday (5/2), with a hybrid work option. 21 paid vacation days per year. Paid sick leave. Child allowance: €400 per month for each child under 18 living with you in Cyprus. Access to company sports teams (football, volleyball, men's and women's sailing, and marathon). 50% reimbursement for private health insurance (if the standard insurance coverage is insufficient). Tickets to online professional conferences. Paid courses related to your field of work. Corporate discount on online English classes. Regular company events.

Location: Limassol, Cyprus FREEDOM FINANCE TECHNOLOGIES is a Cyprus-based fintech company and part of the international financial holding Freedom Finance. We develop and maintain trading and banking IT products, as well as the holding’s IT infrastructure worldwide. Our team currently consists of 170 professionals.  Over the past three years, we have grown fourfold and continue to actively expand our team. Since 2009, we have been developing our core product - a trading system for brokerage operations in the stock market. More than 700,000 users across 41 countries use our applications. We are looking for an experienced Android Developer to strengthen our mobile development team and help us build our brokerage and banking applications faster and more efficiently. Key Responsibilities: Design, develop, and maintain high-quality, efficient, and reliable Android applications. Translate business requirements into clear technical tasks and practical solutions. Review API contracts before implementation, identify mismatches, and raise them with the relevant teams. Take ownership of tasks through to completion, meet deadlines, and proactively identify and address blockers. Implement automated tests and continuously improve application performance, stability, security, and quality. Prepare builds for testing and release, manage store submissions, and resolve issues with rejected builds. Integrate and maintain third-party SDKs, keys, and development environments. Follow Android platform requirements for privacy and permissions. Collaborate with cross-functional teams to define and design new features. Work with external customers and vendors on integrations, acceptance testing, and incident resolution. Use modern AI tools to support implementation and take responsibility for the quality and reliability of the final result. Prototype screens or user flows when needed, even before final designs are ready. Contribute to a positive, collaborative work environment that supports teamwork and innovation. Requirements 4+ years of commercial experience in native Android application development using Kotlin; Knowledge and understanding of the MVVM architectural pattern; Experience with Jetpack components; Experience with Kotlin Coroutines and Kotlin Serialization; Strong understanding of SOLID principles; Experience building complex and optimized UI; Knowledge of Material Design Guidelines and core UX principles; Published applications on Google Play; Independence and a strong sense of responsibility; Willingness to complete a test assignment. Nice to have: Experience with Jetpack Compose; Examples of work available on GitHub / Bitbucket; Experience with Flutter, MPP, or React Native; Experience developing custom libraries / SDKs. Benefits Fully remote work Fixed monthly compensation in euros; Paid annual leave of 21 working days; Paid sick leave; Public holidays: New Year holidays until January 4–6, plus either May 1–2 or May 8–9; One additional paid day off per month; Coverage of professional training courses relevant to your area of work; Coverage of participation in professional online conferences; Access to a corporate online library; A genuinely comfortable and professional work environment; Opportunities to grow and develop alongside the company and its products.

Location: Gladstone, Australia We are? We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves – all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions.  This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. EnerMech currently requires Mechanical Fitters for upcoming shutdown and maintenance projects across the Gladstone region. We have immediate start dates available. This opportunity is suited to trade-qualified Mechanical Fitters with experience in site-based maintenance, shutdowns, breakdowns, installation, and repair work across heavy industrial environments. About the Role As a Mechanical Fitter, you will support site teams with planned and reactive mechanical maintenance activities, helping ensure work is completed safely, efficiently, and to a high standard across shutdowns, maintenance projects, and industrial work fronts. Key responsibilities include: Carrying out mechanical fitting, installation, maintenance, repair, and overhaul activities Supporting shutdowns, planned maintenance, breakdowns, and project scopes across industrial sites Inspecting, servicing, aligning, assembling, and replacing mechanical components and equipment Assisting with pumps, valves, conveyors, fixed plant, rotating equipment, pipework, and associated systems Reading and interpreting drawings, work packs, procedures, and technical documentation Completing work safely in line with permits, risk assessments, job plans, and site requirements Working collaboratively with supervisors, leading hands, trades, and project teams Maintaining a strong focus on safety, quality, housekeeping, and efficient task completion Requirements What We're Looking For Australian recognised trade qualification in Mechanical Fitting, Fitter and Turner, or equivalent Demonstrated experience as a Mechanical Fitter within shutdowns, maintenance, turnarounds, breakdowns, or project work Experience working within LNG, oil and gas, mining, resources, power generation, alumina, refinery, or heavy industrial environments Strong fault-finding, mechanical maintenance, installation, and repair capability Ability to work safely and effectively in fast-paced site environments Strong communication skills and the ability to work well as part of a team Commitment to Health, Safety, Environment, and Quality standards Current Driver’s Licence Relevant site inductions, Construction White Card, working at heights, confined space, EWP, gas testing, and first aid tickets highly regarded RTAY inducted is highly regarded 3 Site medical clearance preferred Recent Police Clearance Full Australian Working Rights Benefits Why Join EnerMech? Competitive remuneration and future project opportunities Work with a leading global provider of integrated industrial services Opportunity to support major Gladstone-based projects and shutdowns Strong safety culture and professional development pathways Diverse and challenging work environments Register Your Interest Today Whether you’re currently available or considering your next opportunity, we’d like to hear from experienced Mechanical Fitters interested in upcoming shutdowns, maintenance projects, and industrial work across Gladstone and the surrounding Queensland region. Join a team committed to delivering safe, efficient, and innovative solutions for some of Australia's most significant industrial operations. Apply now and express your interest in upcoming Mechanical Fitter opportunities with EnerMech.

Location: Armenia; Russia; Serbia; Turkey; Georgia; Montenegro Libertex Group Overview Established in 1997, the Libertex Group has helped shape the online trading industry by merging innovative technology, market movements and digital trends. The multi-awarded online trading platform, Libertex, enables traders to access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others. A firm believer in the power of sports to inspire, empower and push for success, Libertex is the Official Online Trading Partner of Audi Revolut F1® Team. We build innovative fintech so people can #TradeForMore with Libertex. Job Overview We are looking for a Senior Machine Learning Engineer who will play a pivotal role in implementing, enhancing, and maintaining our machine learning solutions. Responsibilities: Work closely with business departments (Sales, Marketing, Products, Payments, Dealing) to understand their needs and translate these into practical, scalable, and robust machine learning solutions. Work on such projects like LTV prediction, churn prediction, antifraud solutions, uplift modelling, GenAI-applications (AI agents, chatbots, MCP) Oversee current solutions, manage improvements if needed, expand the role of machine learning across organisation. Implement new and improve current MLOps practices, laying the foundation for efficient and effective model development, deployment, and monitoring. Requirements Great understanding of business and where ML solutions can fit and bring value Technological stack - Python, PyTorch,, SQL (MSSQL, Postgres), ClickHouse, AWS (Sagemaker, Bedrock, EC2, EKS), Docker, FastApi, Kafka, Airflow Establishing and maintaining MLOps practices, including version control for models, automated testing, and CI/CD for ML systems Utilise AWS ML (or similar) services for developing and deploying models General understanding of IT infrastructure, various data source types, development processes etc. Great to have previous experience in applying data science tools to mobile apps, gaming or fintech Intermediate level of English Experience with LLMs (AWS Bedrock, langchain, langgraph, RAG, Agents, MCP). Benefits Quarterly bonuses based on Company performance Generous relocation package for the employee and their immediate family Medical Insurance Plan with coverage for the employee and their immediate family from day one 24 working days of annual leave Yearly reimbursement of travel expenses for the employee and family's flight home Corporate events and team building activities Udemy Business unlimited membership & language training courses Professional and personal development opportunities in a fast-growing environment Libertex Group is an equal opportunity employer, fostering an inclusive and diverse environment. We do not discriminate based on any characteristic protected by the law. Candidate privacy is respected, and all data is securely stored and used solely for recruitment purposes, in line with GDPR and our internal policies. Unsuccessful applicants may have their data retained for future opportunities unless deletion is requested.

Location: United Kingdom About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. About the company Our client is a high-growth sales acceleration partner specializing in outsourced sales development and lead generation for complex B2B sectors, including FinTech, HealthTech, and manufacturing. With a focus on the UK, Europe, and North America, the team utilizes a proprietary "Selling at a Higher Level" methodology to help global brands bridge the gap between initial interest and closed-won revenue. By combining native-language expertise with a cutting-edge sales technology stack and AI-driven training tools, they provide scalable SDR solutions that deliver measurable ROI for mid-market and enterprise organizations. The team culture blends start-up energy with enterprise-level maturity, fostering an environment where data-driven insights and consultative selling thrive. They are dedicated to professional development, utilizing a structured competency framework to empower team members to navigate long, high-value sales cycles. For candidates looking to make a tangible impact on global business growth, this company offers a collaborative, performance-oriented environment centered on innovation and sales excellence. Job Type Full-time Job Summary We are seeking a high-energy Sales Development Representative to act as the frontline ambassador for one of the world’s most prestigious brands in medical technology: Siemens. Working within a well-established consultancy with 15 years of sales excellence, you will be responsible for identifying and qualifying opportunities within hospitals and private clinics across the UK. This is an elite opportunity to master a sophisticated sales methodology while representing a global leader in healthcare innovation. Key Responsibilities Conduct approximately 50 targeted outbound calls per day to key decision-makers in the healthcare sector. Consistently generate 10+ high-quality outbound opportunities per month to maintain a healthy sales pipeline. Manage all lead generation activity and data integrity through Salesforce. Execute a strategic outreach process based on established, proven methodologies. Collaborate with senior team members to refine messaging and penetrate complex accounts. Requirements Proven experience in a proactive outbound sales or lead generation role. UK-based with the ability to work standard UK business hours. Exceptional communication skills with a professional, affable, and persuasive phone manner. High level of coachability and a desire to continuously improve sales techniques. A determined mindset with the resilience to thrive in a high-activity environment. Nice to Have Prior experience selling medical equipment or software into the healthcare industry. Familiarity with the NHS and private clinic procurement landscape. Proficiency in using Salesforce for pipeline management. Compensation & Incentives Competitive contractor compensation. £200 incentive when target is achieved. £500 incentive for overperformance against target. Additional performance-based incentives may apply. Benefits 💰 Competitive base salary 🎯 Performance-based incentives (£200 for hitting target; £500 for overperformance) 🌎 Fully remote work environment (Work from anywhere) 🚀 Clear progression paths into Team Lead and Management roles 📈 Long-term stability within a mature, 15-year-old organization 🎓 Access to industry-leading sales training and established processes

Location: Lagos, Nigeria; Moscow, Russia; Belgrade, Serbia; Minsk, Belarus; Tbilisi, Georgia; Limassol, Cyprus Renmoney Microfinance Bank is on a mission to empower individuals and businesses across Nigeria by building a comprehensive financial ecosystem. From lending and savings to insurance, remittances, payments, and lifestyle services, we are creating innovative solutions that drive financial inclusion and economic growth. Your Mission As Chief Product Officer (CPO), you will own the vision and strategic direction of Renmoney’s retail product ecosystem. This includes core lending and banking products, as well as adjacent services such as insurance, remittances, and lifestyle solutions. Given the seniority of the CPO position and its strategic impact on the business, the role requires relocation to Lagos, Nigeria for the on-site work in the headquarters of the company. You will work closely with the executive team to: Drive product innovation and profitability. Enhance customer experience and adoption. Ensure products are competitive, compliant, and scalable in Nigeria’s fast-evolving financial services landscape. You will lead multidisciplinary teams across Product Management, Design, Data, and Technology — ensuring that what we build creates measurable value for customers, partners, and the business. Key Responsibilities Strategy & Vision Define and deliver Renmoney’s ecosystem product strategy, balancing growth, profitability, and risk. Translate market opportunities into scalable product roadmaps across lending, banking services, insurance, remittances, payments, and lifestyle. Stay ahead of regulatory requirements and competitive dynamics in Nigeria. Product Development & Execution Lead the design and rollout of customer-centric products tailored to Nigeria’s retail segments. Champion research, data analytics, and customer feedback to shape product decisions. Drive adoption of AI, automation, and digital channels to improve efficiency and customer experience. Establish robust product governance and compliance processes. Ecosystem & Partnerships Build and manage strategic partnerships with fintechs, telcos, insurers, remittance providers, and lifestyle platforms. Develop cross-sell, bundled, and embedded finance opportunities that expand customer value. Negotiate favorable commercial terms that balance growth and cost efficiency. Leadership & Performance Lead and grow a high-performing product team with a culture of accountability, innovation, and delivery. Partner with Risk, Finance, and Collections to optimize pricing, yields, impairments, and capital allocation. Track and report KPIs: adoption, profitability, NPS/CSAT, revenue contribution, and ecosystem expansion. Requirements 10+ years of product leadership experience (including Head of Product, VP Product, or CPO), ideally in financial services, fintech, or microfinance. Proven success in scaling retail products and ecosystems (beyond lending). Strong grasp of Nigeria’s financial landscape (banking, regulation, competition, consumer behavior). Ability to link product outcomes directly to P&L impact (CAC, LTV, NPS, churn). Experience with AI, automation, and data-driven product management. Strong leadership skills: strategic thinker, clear communicator, collaborative, commercially minded. Advanced degree (MBA or related) is a plus but not mandatory. Benefits Full support with relocation to Lagos, Nigeria A unique opportunity to shape the future of financial services in Nigeria. Competitive salary and performance-based incentives. Pension scheme, health cover, and wellness benefits. A collaborative and high-growth environment. Growth and development opportunities in a mission-driven organization.

Location: Vancouver, Canada; Richmond, Canada; Burnaby, Canada; Surrey, Canada; Coquitlam, Canada; Abbotsford, Canada Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Toronto, Canada; Mississauga, Canada; Brampton, Canada; Oakville, Canada; Markham, Canada; Burlington, Canada Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Montreal, Canada; Laval, Canada; Longueuil, Canada; Saint-Jean-sur-Richelieu, Canada; Ville-Marie, Canada; Repentigny, Canada Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Brooklyn, United States Crystalia Glass LLC is looking for a proactive Showroom Sales Consultant to join our team at our showroom inSunset Park, Brooklyn NY. We design and manufacture custom architectural glass solutions , and our showroom is where clients come to see the product in person and start their projects. In this role, you will welcome clients to our showroom and present our custom glass products. You will also manage your own pipeline of prospects and clients, lead the full sales cycle, and earn commission on the deals you close. At Crystalia Glass LLC , your success is our success. Join our team as a Showroom Sales Consultant and make a lasting impact in the premium glass industry. Responsibilities Welcome and assist clients visiting our showroom, delivering an outstanding customer experience; Conduct engaging product presentations and explain our custom glass solutions based on client needs; Manage your assigned prospects and clients through the full sales cycle, from initial contact to closing; Respond to client inquiries professionally and provide detailed product information; Assist clients with quotes and guide them through the next steps in the sales process; Maintain and organize the showroom to ensure a professional and welcoming environment; Input client information and track interactions in our CRM system (HubSpot); Stay up to date on Crystalia Glass products and industry trends. Requirements Experience: Previous experience in a customer-facing role such as showroom sales, retail sales, or client service is required; Communication Skills: Excellent verbal and interpersonal skills to build rapport with clients; Sales Skills: Ability to confidently present products, manage your own pipeline, and close deals; Tech Skills: Proficiency with CRM tools (HubSpot experience is a plus); Professionalism: Strong organizational skills and attention to detail. Benefits Base Pay: $30/hour; Showroom Commission: commission on sales generated from clients you host in the showroom; Personal Sales Commission: additional commission on deals you source and close yourself; Quarterly bonus based on performance and target achievement; Paid sick days, vacation, and holidays; Work Hours: Full-time, Monday to Friday, 8:30 am – 5:00 pm. Why join Crystalia Glass Clear growth path into a full Sales role — top-performing Showroom Consultants move into Sales positions with higher earning potential; Structured training from our in-house Training Department — not a quick handover, but a dedicated program that gets you fully confident with our product line and sales process; A beautifully designed, welcoming showroom where you will actually enjoy spending your day; Free access to a loft-style gym located on site in our building. Equal Opportunity Statement Crystalia Glass LLC is an equal opportunity employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, creed, religion, sex (including pregnancy, childbirth, lactation, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital status, familial status, partnership status, caregiver status, military or veteran status, status as a victim of domestic violence, stalking, or sex offenses, sexual and reproductive health decisions, citizenship or immigration status, height, weight, prior arrest or conviction record, credit history, unemployment status, salary history, or any other characteristic protected by federal, New York State, or New York City law. All qualified applicants will receive consideration for employment in accordance with applicable law, including the NYC Fair Chance Act.

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE You will be a front-line manager to a group of Account Executives (AEs) who will be hunting, pitching, and closing new business for Ramp. You will be responsible for 1:1 coaching, mentoring, and strategy development, working closely with leaders across Sales, Marketing, Product, and the executive team to drive positive outcomes for this segment. As a key member of the sales leadership team, you will have the opportunity to help build and refine Ramp’s sales development motion. Please note that this Sales leadership role will require you to be comfortable with working in-person at our NYC HQ or SF office at least 3 days/week WHAT YOU'LL DO - Manage, develop and execute career development and leadership plan for a group of Account Executives and provide daily 1:1 mentoring and coaching - Set and maintain a high-performing culture and morale by overseeing the daily activities and quota performance management of individual AEs to ensure key performance metrics are met - Hire and train new AEs on Ramp’s product, buyer personas, competition, and tools through various methods (ie. role-plays) - Strategize with sales and marketing counterparts on pipeline and prospecting initiatives to meet company objectives - Build dashboards and report on customer and team performance and forecast to senior leadership - Improve team output and efficiency over time by optimizing systems and processes - Build and execute on pipeline with new clients and partners to run the end-to-end sales process - Establish a library of playbook resources for the AE team - Partner with Ops to create and polish existing metrics that evaluate the individual and team’s performance - Represent the AE team cross-functionally with leaders of other departments   WHAT YOU’LL NEED - Minimum 3 years of quota carrying sales experience as an individual contributor - Minimum 2 years of experience building and leading successful, high-performing sales teams - Demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies, and history of consistently performing above quota in an outbound sales environment - Passion and excitement for hiring, with a thoughtful approach to team planning and development - Experience working cross-functionally to build successful top of the funnel activities to drive more pipeline; Strong collaboration and influencing skills demonstrated through excellent communication and presentation skills - Ability to articulate contractual, technical, and financial value points to customers, including executive leaders - Proficiency in data analytics tools (ie. Salesforce, Looker, Gong and Excel) and familiarity with email and call automation platforms - Ability to leverage data to drive decisions, create systems, and identify process improvements to improve efficiency NICE TO HAVES - Experience with financial services sales in a full-cycle sales role - Financial services or Fintech experience at a high-growth startup   BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. WHAT YOU’LL DO - Build account strategies using company context, growth signals, financial workflows, and stakeholder priorities. - Research and engage finance leaders through personalized phone, email, and multi-channel outreach. - Qualify prospects through consultative discovery, connecting workflow challenges to business impact. - Clearly explain how Ramp can help finance teams simplify spend management, reduce manual work, and gain visibility and control across financial operations. - Handle objections with sound judgment and earn the right to a next conversation. - Partner with Account Executives on account planning, sequencing, and opportunity creation. - Use AI and other tools thoughtfully to strengthen research, prioritization, personalization, and workflow efficiency; validate outputs before using them. - Maintain accurate prospect and activity data in Salesforce and use performance data to improve outreach quality. WHAT YOU’LL NEED - Proven SDR/BDR, closing, or equivalent quota-carrying experience, with measurable evidence of attainment or overachievement. - If transitioning from a non-sales background, a demonstrated record of exceptional performance in that field, supported by specific outcomes. - Experience prioritizing accounts, engaging senior or complex buyers, and tailoring outreach to customer context. - Strong written and verbal communication: concise, customer-focused, and specific. - Strong discovery and objection-handling fundamentals. - Commercial judgment: form a point of view, explain tradeoffs, and adapt based on new information. - A builder mindset: identify improvements, create repeatable systems, and learn from results. - Practical AI fluency and sound judgment using tools to improve quality and speed. - A data-driven approach to performance: diagnose results, seek feedback, and change behavior. - Interest in building a long-term sales career and taking on the scope of a Mid-Market SDR role. NICE TO HAVES - Experience selling into finance, accounting, operations, or technology teams. - Experience in B2B SaaS, fintech, or another high-growth environment. - Familiarity with Salesforce, sales engagement platforms, intent data, or account research tools. - Experience collaborating with Account Executives on account-based or multi-stakeholder selling. - Familiarity with finance workflows, expense management, accounts payable, procurement, or Enterprise Resource Planning Systems (ERPs) is a strong plus. - Prior CPA or Audit experience is a strong plus. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp’s Sales organization is looking for self-motivated teammates who are excited to learn the craft of outbound selling and help accelerate our growth. As an SMB Sales Development Representative, you will be an early point of contact for prospective customers by researching, engaging, and qualifying finance leaders at growing businesses. This is a foundational sales role for early-career talent. You will build prospecting, discovery, messaging, and account-prioritization skills through structured training, coaching, feedback, and repetition. WHAT YOU’LL DO - Source new sales opportunities through inbound qualification and outbound outreach. - Research companies, prioritize accounts, and identify the right prospects to contact. - Build thoughtful phone, email, and multi-channel campaigns that create relevant conversations with finance leaders. - Qualify prospects through consultative discovery and uncover business challenges before positioning Ramp. - Clearly explain how Ramp can help finance teams simplify spend management, reduce manual work, and gain visibility and control. - Maintain accurate prospect and activity data in Salesforce and other sales tools. - Use AI and other tools thoughtfully to improve research, personalization, and workflow efficiency; validate outputs before using them. - Use coaching, data, and feedback to improve performance and contribute qualified pipeline. WHAT YOU’LL NEED - Strong written and verbal communication skills, with the ability to communicate clearly and concisely. - Curiosity about business challenges and how finance teams operate. - Comfort in a fast-paced, high-volume environment that includes repetition, feedback, and rejection. - A builder mindset: you spot friction, create simple improvements, learn from results, and adapt quickly. - Demonstrated coachability and willingness to ask for help, practice, and improve. - Practical AI fluency and sound judgment when using tools to improve work quality and speed. - A genuine interest in beginning a sales career and building foundational outbound skills. NICE TO HAVES - Customer-facing, sales, fundraising, service, or leadership experience. - Experience working toward goals, metrics, or performance targets. - Familiarity with CRM, outreach, or productivity tools. - Exposure to a high-growth or ambiguous environment. - Interest in finance operations, spend management, or B2B technology. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Pune Workplace: onsite About Spin.AI Spin.AI is a global SaaS security company based in Palo Alto, CA, protecting enterprises from SaaS ransomware, Shadow IT, non-compliance, data loss, and data leak disasters in the cloud. SpinOne is an all-in-one SaaS data protection platform built for mission-critical applications such as Google Workspace, Microsoft 365, Salesforce, Slack, and Atlassian. We deliver the most innovative last line of cyber defense, along with SaaS data management and protection, for more than 2,000 organizations worldwide. Learn more at https://spin.ai/ About the Role Spin.AI is looking for a Customer Support Specialist to help our customers get the most out of the SpinOne platform. You'll provide technical support by email and chat across the full breadth of what SpinOne protects: Google Workspace, Microsoft 365, Slack, Salesforce, and — following our acquisition of Revyz — Atlassian's Jira and Confluence. We're especially interested in candidates coming from a Jira Service Management or Jira administration background. You already know how to run a queue, write a clear KB article, and keep a frustrated user calm while you work the problem. This role gives you the chance to bring that instinct to a security and data protection product, and to broaden it across four more SaaS ecosystems that a huge number of businesses run on every day. You'll be one of the most direct lines our customers have to Spin.AI. Strong candidates are methodical troubleshooters, clear writers, and comfortable de-escalating a tense conversation without losing the thread of the actual technical issue. What You'll Do: Provide technical support to customers via email and chat Research, diagnose, troubleshoot, and identify solutions to resolve customer issues spanning Google Workspace, Microsoft 365, Slack, Salesforce, and Atlassian (Jira, Confluence) environments Follow standard procedures for escalating unresolved issues to the appropriate internal teams Provide prompt, accurate feedback to customers and set realistic expectations on resolution Ensure proper recording and closure of all issues in the ticketing system Prepare accurate and timely reports on ticket volume, resolution time, and recurring issues Document knowledge in the form of knowledge base tech notes and articles Participate in improving the product FAQ and knowledge base, particularly as Revyz/Atlassian coverage matures Work closely with the engineering team on unresolved or recurring issues, and help translate Jira/Atlassian-specific behavior for teams less familiar with that ecosystem What We're Looking For: Hands-on experience administering Jira and/or Jira Service Management — you understand permission schemes, workflows, automation rules, and how admins actually use the product day to day Experience with technical support, customer success, or a similar customer-facing role Comfort with knowledge base tools, ticketing systems, and basic escalation workflows Strong written communication skills — you can explain a technical concept clearly to a frustrated user without over-simplifying it Willingness to build working knowledge of Google Workspace, Microsoft 365, Slack, and Salesforce administration alongside your existing Atlassian expertise Skilled at de-escalation — you can keep a tense conversation productive and focused on resolution Certifications That Strengthen Your Application: You don't need to hold all — or any — of these to apply, but the following credentials map closely to the work and are a strong signal of fit: ACP-120: Atlassian Certified Jira Administrator for Cloud — the closest match to this role; covers Jira Cloud configuration, permissions, workflows, and automation ACP-620: Atlassian Certified Confluence Administrator for Cloud, or equivalent Confluence admin experience Atlassian Certified Organization Administrator (Cloud Organization Admin), for candidates who've worked at the org/Atlassian Access level Nice to Have: Prior exposure to SaaS backup, recovery, or data protection concepts Experience supporting more than one of Google Workspace, Microsoft 365, Slack, or Salesforce in addition to Atlassian Experience writing technical documentation or how-to content Benefits: PTO Paid Holidays Health Insurance Dental Insurance Vision Insurance Employee Wellness Program Great opportunity to work with amazing people Why Spin.AI? Inc. 5000 list for 2026! 🚀 Overall Ranking: #3,309 Industry Ranking: #107 Metro Ranking: #114 State Ranking: #463 Forbes Named Spin.AI One of America's Best Startup Employers THREE Years in a Row (2024- 2026) Work in a fast-moving, high-impact cybersecurity company recognized by Gartner, Forrester, and G2 . Collaborative, transparent culture – your ideas and experiments matter. Direct impact: your work translates into real business growth and visibility. Growth opportunities and performance-based rewards. Why join Spin.AI? This is an incredible opportunity to join a fast-paced team with high growth potential to become a new unicorn or decacorn within the next few years. Dream team of highly motivated and talented people, ambitious goals and challenges that require high analytical, management and communication skills.   EEO Statement Equal Opportunity Employer Spin.AI is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.  View The EEO is the Law poster and its supplement.    Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process, please contact our HR Manager, Shushan Akopian via shushan@spin.ai.