Location: Göppingen, Germany; Stuttgart, Germany
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are seeking a highly skilled and technically grounded Product Owner (all genders) to join our TeamViewer Client unit. You will take ownership of the product development for Linux and, in a next step, macOS, driving the product direction and priorities for our Remote Connectivity Product Line (TeamViewer Remote and Tensor) on those platforms."
Act as a Product Owner (all genders) within an agile Scrum team, closely collaborating within the Product Management and Development teams to lead product initiatives from planning to release and enablement of field teams
Lead the agile product development process, collaborate with various departments including Software Development, UX, Marketing, and Sales to ensure the successful launch of new features
Serve as a bridge between customers and the development team, converting customer needs and pain-points into clear product requirements
Plan and track support for new Linux distribution and macOS versions along their release cycles, including organizing beta testing and timely deprecation of outdated versions
Ensure a shared understanding of product goals and platform-specific constraints with the development team, translating Linux and macOS specifics into well-defined user stories with clear acceptance criteria per platform
Coordinate Linux- and macOS-specific development requirements with the development team to ensure platform compatibility
Requirements
A university degree in a technology or business-related field or comparable qualification
Proven expertise in software development environments with a strong emphasis on desktop technologies, and a solid understanding of operating system specifics, including familiarity with Linux and macOS concepts such as distributions, package management, display servers, system permissions and security models
Ability to translate complex technical requirements into clear product features and user stories.
Hands-on mentality and curiosity for operating systems, including willingness to install, test and explore builds on different Linux distributions and macOS versions yourself
Very good communication skills are essential, including the ability to discuss platform-specific technical requirements clearly with the development team and align stakeholders
Fluency in English required; additional languages are a plus
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Premiums for the private pension plan (
BAV
) up to the maximum amount are topped up by TeamViewer
Public transport friendly
offices
Option to
lease an e-bike
(Germany only)
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
and
Flexible
work time
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Москва
Workplace: Комбинированный
Группа аналитики продукта Почта Mail занимается продуктовой аналитикой одного из крупнейших почтовых сервисов страны.
Мы исследуем поведение миллионов пользователей, анализируем воронки активации и онбординга, работаем с удержанием и вовлечённостью и ищем точки роста ключевых продуктовых метрик.
Задачи
Постановка задач, распределение нагрузки, код-ревью и ревью исследований, развитие сотрудников и выстраивание процессов. При этом руководитель остаётся hands-on и берёт на себя сложные аналитические задачи
Исследование пользовательского поведения, анализ воронок активации и онбординга, удержания и вовлечённости, поиск точек роста ключевых продуктовых метрик
Построение и анализ воронок от первого касания с продуктом до регулярного использования и монетизации. Выявление узких мест, генерация и приоритизация гипотез совместно с продакт-менеджерами
Оценка продуктовых гипотез, контроль методологии и валидация результатов. Работа с экспериментами в UX, новыми фичами и монетизацией
Разработка дашбордов для продуктовых команд, когортный анализ, драйверные декомпозиции, моделирование LTV и прогнозирование оттока
Автоматизация рутинных задач, внедрение best practices в исследованиях, повышение скорости и качества аналитической поддержки продуктовых команд
Требования
Опыт руководства командой аналитиков от 2 человек: постановка задач, развитие сотрудников, выстраивание процессов и готовность сохранять hands-on подход
Уверенное владение SQL и опыт работы с большими объёмами данных. Большим плюсом будет опыт с YTSaurus (YQL) и ClickHouse
Практический опыт проведения A/B-тестов: статистические критерии, расчёт размера выборки, ошибки первого и второго рода, применение теории вероятностей
Умение интерпретировать результаты экспериментов и объяснять продакту, почему изменение метрики на 0,3% ещё не означает успех
Свободное владение продуктовыми метриками: DAU/MAU, Retention, Activation Rate, Feature Adoption, Conversion Rate, LTV, ARPU, Churn. Умение использовать их для аналитических выводов
Python для анализа данных: Pandas, NumPy, Matplotlib, Plotly, Seaborn
Опыт построения дашбордов и визуализации в BI-инструментах. DataLens и Superset — в приоритете, также подойдут аналоги
Понимание принципов атрибуции и сквозной аналитики для связи продуктовых изменений с бизнес-результатами
Будет плюсом
Опыт работы в почтовых сервисах, мессенджерах или других продуктах с высокой DAU
Знакомство с ML-подходами в аналитике: прогнозирование оттока, кластеризация пользователей
Опыт выстраивания аналитических процессов или масштабирования команды
Опыт внедрения ИИ в процессы команд
Мы предлагаем
Работу над сложными продуктовыми задачами и возможность влиять на развитие Почты Mail, которой пользуются миллионы людей
Возможность совмещать управление командой с решением сложных аналитических задач. Ты сможешь развивать сотрудников, выстраивать процессы и при этом продолжать работать с данными самостоятельно
Свободу в выборе методов исследований и возможность внедрять новые подходы, повышать качество аналитики и развивать инструменты команды
Тесное взаимодействие с продакт-менеджерами, UX-дизайнерами, аналитиками и разработчиками. Вместе вы будете искать точки роста продукта и принимать решения на основе данных
Гибридный формат работы: офис рядом со ст. м. «Сокол», БЦ «Алкон»
Официальное оформление по ТК РФ с первого дня
Программу ДМС для сотрудников и их детей с первого месяца работы
Компенсацию питания
Систему гибких льгот с 14 категориями на выбор
И многое другое, о чём мы расскажем на собеседовании :)
Location: Remote (US)
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We are the global leader in tokenized treasuries, tokenized stocks and ETFs, and are building the future of institutional-grade financial services onchain.
Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S.
About the role
Ondo's user research team is small but mighty, and works horizontally across the whole product suite, not inside a single pod. We're hiring a senior quantitative user researcher to build and lead quantitative research across the portfolio.
You'll set your own UXR strategy with minimal guidance, take on the hardest decision-shaping questions whichever team they come from, and answer them with evidence that holds up at scale.
What You'll Do
Own the research intake and quant roadmap. Field research questions from product, design, GTM and leadership. Turn vague asks into answerable questions, decide which need quantitative evidence (and which don't), and prioritize where evidence most reduces risk on our biggest bets.
Answer the big questions before launch. Use MaxDiff and conjoint to show which features, benefits and messages actually drive decisions. Design pre-launch experiments (stimulus tests, matched cohorts, vignettes, threshold studies) with decision rules set before fielding, and pretest instruments with cognitive interviews.
Build measurement and segments that last. Adapt or develop validated scales for trust, perceived security and comprehension, track them across products and markets, and turn our user profiles into statistically validated, sized segments.
Get data you can trust, and connect it to behavior. Design sampling, translation and fraud controls for a global, crypto-native audience, and partner with data science to link survey data with product data.
Evaluate AI-assisted experiences. Design human evaluation for AI-assisted finance features: rubrics, rater reliability, and whether user trust matches how reliable the system actually is.
Be leadership's partner for evidence. Present findings as recommendations with effect sizes, confidence and what would change the call. Give quick, right-sized answers to ad-hoc leadership questions, whether that's existing data, a fast pulse survey or a full study. Set the standards that let PMs and designers run sound lightweight surveys or data-driven validation themselves.
Requirements
7+ years of UX or applied research experience, including at least 5 years leading quantitative studies end to end, from study design through recommendation.
Experience leading quantitative research studies for financial products (e.g., brokerage, trading, banking, payments, wealth or lending).
A self-starter who operates with minimal guidance: you scope ambiguous problems, set your own priorities, and drive studies to a decision.
Deep survey science expertise: sampling and weighting, instrument design, bias control, data-quality screening, and programming in Qualtrics or similar.
Hands-on experience designing and analyzing MaxDiff and/or conjoint studies.
Strong applied statistics: regression, power analysis, and experimental and quasi-experimental design.
Fluency in R or Python for analysis and visualization.
You have an existing AI-assisted research setup, from drafting survey instruments to writing and reviewing analysis code, and you proofread/validate every output with rigor.
A track record of quantitative work that changed a product or business decision, and the ability to explain uncertainty clearly to executives and non-researchers.
Nice to Have
Experience with crypto, onchain or tokenized-asset products.
A master’s or PhD in a quantitative field such as statistics, survey methodology, behavioral economics, or marketing science.
Depth in advanced methods, such as hierarchical Bayes and simulators, psychometric scale development, segmentation, pricing research, or SQL and multilevel modeling.
Experience evaluating AI or LLM-powered products, such as human evaluation design, rubrics or rater reliability.
Research across markets in LATAM, APAC or EMEA, including translating survey instruments.
Responsible AI-native research workflows, such as using LLM tools to speed up instrument design, coding of open-ended responses or analysis.
What we offer
Competitive compensation including but not limited to salary, future token rights, and/or equity (according to your preferences) — We are well-funded and believe that great talent deserves great compensation.
Full benefits (medical, vision, and dental) and flexible vacation policy (PTO).
Remote-first team across many countries — You will be an early team member helping shape our vision, culture, and design practices.
A+ colleagues — Our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, McKinsey, Circle, Uniswap.
Best-in-class investors — We are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures.
Location: Remote - USA
Workplace: Remote
SOLUTIONS ARCHITECT
Our Solutions Architecture team connects business priorities with practical technical solutions, helping customers understand how Chainalysis can support their most important objectives.
In this role, you will provide technical leadership throughout the customer journey. You will turn complex requirements into clear recommendations, help customers envision how our products fit into their operating environment, and guide them toward measurable business outcomes.
As a Solutions Architect, you'll develop a deep understanding of Chainalysis solutions and the problems our customers are trying to solve. You'll explain complex concepts in a clear, compelling way to technical practitioners, business leaders, and executive stakeholders. You'll also build practical, customer-specific solutions that support deployment, integration, adoption, and long-term value.
In this role, you'll:
- Serve as a core member of the account team, partnering closely with Sales, Services, Customer Success, Product, and Engineering.
- Take ownership of customer outcomes across the full lifecycle, from initial discovery and solution design through investigation support, compliance program delivery, deployment, enablement, adoption, and expansion.
- Lead discovery conversations that uncover customer objectives, operational pain points, use cases, technical constraints, and success criteria.
- Translate business and operational needs into clear technical requirements, solution designs, and implementation paths.
- Articulate Chainalysis capabilities in a way that is relevant to each customer's compliance, risk, fraud, investigations, or security environment.
- Create tailored demonstrations, proof-of-value experiences, and technical narratives that show how Chainalysis can address customer priorities.
- Conduct blockchain investigations, deliver compliance and regulatory guidance, and build technical solutions such as notebooks, dashboards, automation workflows, data integrations, reference architectures, and agentic workflows.
- Develop AI-assisted workflows that accelerate and automate investigations, analysis, and customer processes, adapted to each customer's operating model, data, controls, and risk framework.
- Design automation that fits into existing compliance, risk, fraud, investigations, or security operations rather than requiring customers to redesign how they work.
- Help customers access and operationalize Chainalysis data through APIs, integrations, and fit-for-purpose technical patterns.
- Provide guidance on solution architecture, API implementation, workflow design, data movement, and integration considerations.
- Drive platform adoption by connecting customer workflows to Chainalysis capabilities and identifying new use cases.
- Identify creative, responsible approaches to difficult customer problems, while balancing speed, scalability, security, maintainability, and measurable impact.
- Build trust through sound technical judgment, clear communication, reliable execution, and a strong understanding of the customer's business.
- Assemble the technical evidence base, including outcome data, consumption metrics, adoption analysis, and expansion signals, that supports quarterly impact reporting and renewal conversations.
- Build customer capability and self-sufficiency rather than creating ongoing dependence on the Solutions Architecture team.
- Own the feedback loop between customers and Product/Engineering, translating field insights and feature requirements into product improvements and bringing those improvements back to customers.
- Act as a trusted advisor to customers, meeting them at their current level of crypto-maturity and partnering with them to advance their understanding, processes, and outcomes.
- Represent Chainalysis at customer meetings, industry events, and conferences.
- Contribute to the wider Solutions Architecture team through reusable assets, knowledge sharing, internal initiatives, and better ways of working.
We're looking for candidates who have:
- Several years of experience in one or more relevant areas, such as financial services, compliance, investigations, fraud, cybersecurity, digital assets, transaction monitoring, sales engineering, solutions architecture, or enterprise product management.
- Experience making complex technical or operational concepts understandable to different audiences.
- Strong storytelling, presentation, and written communication skills, with the ability to engage both technical teams and executive stakeholders.
- A creative, structured, and investigative approach to solving challenging customer problems.
- Comfort working with technical tools and learning new technologies quickly. Experience with Python or another programming language, SQL, data analysis, notebooks, workflow automation, APIs, integrations, or AI tools is valuable.
- The curiosity and initiative to develop technical depth over time; you do not need to arrive with a complete technical stack, but you should enjoy investigating how things work and building the skills to solve new problems.
- The ability to operate effectively when requirements are ambiguous, information is incomplete, or the best path forward has not yet been defined.
- A collaborative, generous approach to working with others, including a willingness to share knowledge, seek input, and improve team practices.
- A demonstrated focus on measurable customer outcomes, not simply technical activity or product usage.
- An interest in blockchain and a desire to keep building your understanding of the technology, the market, and the customers we serve.
Total Compensation:
• Base Salary Range: $160,000-$185,000
• Offers Commission: 75/25 OTE
• Offers Equity
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: San Francisco, California
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion's mission is to make toolmaking ubiquitous—from wikis and documents to notes, tasks, and databases. Strong product intuition and user focus have driven adoption across organizations of all sizes. Millions of users now rely on Notion's building blocks to get work done.
As Notion scales, there's a unique opportunity to build the data foundations that help our product and company reach their full potential. You'll design and build reliable, trusted datasets that accelerate decision-making across product and business functions, directly impacting our roadmap and growth.
This role is based in our San Francisco Headquarters. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Define ETL processes and infrastructure to make data readily available across the company
- Build core datasets as single sources of truth for product and business teams (product, marketing, sales, finance, customer experience, data science, operations, IT, engineering)
- Partner with data scientists and stakeholders to understand their needs and design, build, and monitor pipelines that scale with our growing data
- Implement automated workflows that reduce operational costs, define SLAs for timely data delivery, and democratize data through self-serve dashboards, discovery tools, and AI-enabled exploration
SKILLS YOU'LL NEED TO BRING:
- Self-starter who gathers high-impact needs from business partners, designs technical solutions, and communicates clearly about deliverables, timelines, and tradeoffs
- 5+ years of experience as a data engineer building core datasets and supporting business functions, with a passion for analytics, data modeling, and solving complex problems
- Strong understanding of scalable cloud data solutions (AWS, GCP, Azure) across multiple data stores (Snowflake, Redshift, Hive, SQL/NoSQL, columnar formats) and methodologies (dimensional modeling, data marts, schemas)
- SQL expert, proficient with aggregation, window functions, UDFs, self-joins, and optimization techniques for writing correct, high-performance queries
- Highly comfortable with object-oriented programming (Python, Java, Scala)
- Expert at using AI and agent-based tools to accelerate data development for yourself and others, including defining guardrails, workflows, and context for safe, production-scale data work
NICE TO HAVES:
- Experience at a fast-scaling or SaaS company, with enthusiasm to contribute in such an environment (current Notion users especially welcome)
- Hands-on experience designing and building highly scalable, reliable data pipelines using BigData stack tools (e.g., Airflow, DBT, Spark, Hive, Parquet/ORC, Protobuf/Thrift)
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Notion.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation made due to a disability, please let your recruiter know.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $179,000 - $200,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Lisbon
Workplace: onsite
About Spin.AI
Spin.AI is a SaaS security company headquartered in Palo Alto, CA, protecting organizations against SaaS ransomware, data loss, data leaks, risky third-party apps, and compliance gaps across their mission-critical SaaS applications.
SpinOne is an all-in-one SaaS security platform that brings together backup and disaster recovery, ransomware detection and response, data loss prevention (DLP), and SaaS security posture management (SSPM) for Google Workspace, Microsoft 365, Salesforce, and Slack. With the acquisitions of Revyz (backup and recovery for Atlassian Jira and Confluence) and DoControl (SaaS data loss prevention), Spin.AI continues to expand its coverage of the SaaS stack. More than 1,500 organizations worldwide trust Spin.AI to protect their data. Learn more
here
.
Position Summary:
We are looking for an experienced, technically strong, customer-obsessed Customer Support Engineer to support our European customers. You will be the first technical point of contact for IT administrators, security teams, and MSP partners, helping them get the most out of the Spin.AI platform—from onboarding and configuration to troubleshooting backups, restores, security alerts, and integrations.
This is a hands-on role for someone who enjoys solving complex problems, explaining technical concepts clearly, and building trust with customers. You will work closely with our Engineering, Product, Customer Success, and Sales teams, and your feedback will directly shape the product and our knowledge base.
This role is based in our Lisbon, Portugal office. You will work from the office during the week, and weekend work is done remotely. Hours follow European business hours, with some overlap with our US-based teams.
What You Will Do:
Provide technical support to customers and partners via email, chat, and video calls, meeting response and resolution SLAs.
Research, diagnose, and resolve issues across Spin.AI products, including backup and restore, ransomware protection, DLP, SSPM/app risk assessment.
Troubleshoot integrations with Google Workspace, Microsoft 365, Salesforce, Slack, including admin consoles, OAuth/API permissions, and service accounts.
Guide new customers through onboarding, setup, and best-practice configuration.
Reproduce issues, gather logs and evidence, and escalate to Engineering with clear, well-documented tickets; follow through until resolution.
Manage and document cases accurately in our ticketing system (Jira Service Management), ensuring proper recording and closure of all issues.
Write and maintain knowledge base articles, FAQs, and internal tech notes.
Act as the voice of the customer—share recurring issues, feature requests, and product feedback with Product and Engineering.
Partner with Customer Success and Account Management on adoption, renewals, and at-risk accounts, and flag expansion opportunities you spot in customer conversations.
Prepare timely reports on support trends and contribute ideas to improve support processes and tooling, including AI-assisted support.
What You Bring:
4+ years of experience in technical support, IT support, or a customer-facing engineering role, ideally at a B2B SaaS company, with a track record of owning complex technical escalations from start to finish.
Hands-on administration experience with Google Workspace and/or Microsoft 365 (Entra ID, Exchange Online, SharePoint, OneDrive, Teams).
Working understanding of SaaS and cloud concepts such as APIs, OAuth, SSO/SAML, user and permission models, and data retention.
Strong troubleshooting and problem-solving skills, with the ability to work through ambiguous issues methodically.
Excellent written and spoken English (C1 or higher) and the ability to explain technical topics to both technical and non-technical audiences.
Excellent client-facing skills, empathy, and a sense of ownership for the customer outcome.
Self-motivated and organized, able to work independently, both in the office and remotely on weekends, and prioritize multiple issues in a fast-paced setting.
Curiosity and willingness to learn the platform deeply in order to deliver fast, effective support.
Based in Lisbon, Portugal, or willing to relocate, and eligible to work in Portugal.
Nice to Have:
Experience with Salesforce, Slack, or Jira.
Background in cybersecurity, data protection, backup/recovery, or DLP.
Certifications such as Google Workspace Administrator or Microsoft 365 Administrator.
Scripting or technical tooling skills (e.g., PowerShell, Python, REST API tools like Postman).
Experience with Jira Service Management, Planhat, or similar support and CS tools.
Additional European languages (e.g., German, French, Spanish, Italian).
Experience supporting MSPs or channel partners
Room to Grow:
We invest in our people and want this role to be a launchpad. Depending on your strengths and interests, there is a clear path to grow into:
Customer Success Manager (CSM):
own a portfolio of customer relationships, drive adoption and retention, run business reviews, and work on renewals and expansions.
Solutions Engineer (SE):
partner with our Sales team on new business—running technical discovery, product demos, proofs of concept, and answering security questionnaires and RFPs.
Your deep product knowledge and customer experience from support give you a strong foundation for either path.
Benefits:
A dream team of highly motivated and talented people, with ambitious goals and challenges that require strong analytical and communication skills.
Competitive base salary + bonuses.
Office in Lisbon, Portugal, with remote work on weekends.
Medical insurance.
Clear career growth paths into Customer Success or Solutions Engineering.
Conferences, training, certifications, and other professional development opportunities.
Team-building events.
Employee Wellness Program
Unlimited PTO
Why Spin.AI?
Inc. 5000 list for 2026! 🚀
Overall Ranking: #3,309
Industry Ranking: #107
Metro Ranking: #114
State Ranking: #463
Forbes Named Spin.AI One of America's Best Startup Employers
THREE
Years in a Row (2024- 2026)
Work in a fast-moving, high-impact cybersecurity company recognized by
Gartner, Forrester, and G2
.
Collaborative, transparent culture – your ideas and experiments matter.
Direct impact: your work translates into real business growth and visibility.
Growth opportunities and performance-based rewards.
Location: Cardiff, London or Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London or Remote (UK) | 💰£79,000 - £93,000 + Incentive Awards tied to your performance +
Benefits
About the team:
Our Borrowing (lending) business is growing rapidly across both existing products and with the planned launch of new initiatives. As our lending portfolio grows, our second line of defence Credit Model Validation team is growing with it - and we’re looking for a Credit Model Validation Manager to join us!
Our Credit Model Validation team provides independent oversight and challenge to our model development teams in the first line of defence. We help Monzo grow safely and make sure the models we use are fit for purpose, appropriately governed and deliver good outcomes for our customers. You’ll join our validation squad and provide expert independent validation and oversight across a broad suite of credit models.
This is a generalist role rather than one focused on a particular model type. You’ll work across models used for impairment, capital, stress testing, forecasting and credit decisioning, including IFRS 9 PD, LGD, EAD and economic response models; decision science scorecards and origination PD models; and Net Present Value (NPV) / unit economics models.
Strong data and analytical skills are a must, as is broad expertise in credit risk modelling and model risk management. You’ll have hands-on experience in model validation and/or development within financial services, and be comfortable getting into the data and code to form an independent view across different model types.
Your day-to-day
Leading hands-on independent validation across Monzo’s credit model portfolio - covering models used for IFRS 9 impairment, capital and stress testing, forecasting, credit decisioning and unit economics - and making sure they are fit for purpose, appropriately governed and performing as expected
Reviewing and challenging key model-led credit risk assessments, including impairment adequacy, ICAAP and stress testing, using independent analysis to assess assumptions, limitations and impacts
Developing a deep understanding of Monzo’s credit models and how they are used, and using this to provide impactful input and challenge to model developers and users
Contributing to making model validation more consistent, scalable and technology-enabled - building reusable analytical tools and tests, experimenting with AI-assisted approaches and helping the team embed them safely
Reviewing ongoing model performance monitoring to ensure our lending models perform within our risk thresholds, and providing support to our first line of defence teams when action is required
Performing statistical analyses, model replication and challenger work where appropriate to test assumptions, assess performance and strengthen validation conclusions
Improving and helping to embed our Model Risk Framework, including our policies, standards, model inventory, governance and validation approach. This means making sure we follow up-to-date regulatory expectations and that our processes remain proportionate and relevant as modelling techniques evolve
Writing clear and impactful model validation reports, and presenting the findings and actions in relevant committees
Partnering with colleagues in first line of defence credit strategy, modelling and finance teams - and with wider risk teams across Monzo - to support effective model governance and consistent validation standards across the organisation
You should apply if you:
Have a strong background and practical experience in credit model development and/or validation across a range of model types. You’ll have meaningful experience with IFRS 9 impairment, Internal Ratings Based (IRB) or other capital models, alongside broader exposure to several areas such as stress testing, economic response, forecasting, decision science scorecards or NPV / unit economics modelling
Understand model risk management in practice, including independent validation, model governance, ongoing monitoring, model change and issue management, and how regulatory expectations apply across the model lifecycle
Are impact-driven and want to improve how validation is done, not only complete individual reviews. You can turn repeatable work into practical methods, tools or guidance that improve quality and consistency across the team.
Are curious about AI and automation, and can assess where they add value, the risks they introduce, and the controls and human oversight needed. Experience with AI-assisted analytical or coding tools is useful, but not essential
Are data driven, with strong analytical skills and deep knowledge of statistical techniques for credit and model risk. Strong SQL and Python skills are essential. You can produce clear, reusable and tested code, using collaborative practices such as version control, peer review and documentation. Experience with Tableau, Looker or similar is a plus.
Can assess models in the context of how they are used - including accounting, capital, credit strategy, risk appetite and customer outcomes - and can distinguish technical model performance from the wider risks of relying on the model
Have strong written and verbal communication skills, and are able to articulate problems and solutions using clear and simple language. This is particularly important for breaking down complex issues and priorities to non-experts
Have a track record of building and maintaining trusting relationships with stakeholders at all levels, and can provide effective and respectful challenge
Our technology stack
We rely heavily on the following tools and technologies (note we do not expect applicants to have prior experience of all them):
Google Cloud Platform
for all of our analytics infrastructure
dbt
and
BigQuery SQL
for our data modelling and warehousing
Python for data science and machine learning
Go
to write our application code
AWS
for most of our backend infrastructure
The interview process:
Our interview process usually involves up to four main stages via Google Meet:
An initial call with our recruiter
A call with our Senior Model Validation Manager, the hiring manager for the role
A role-specific call with colleagues from our credit modelling and model risk teams. We’ll share a short case study in advance, but you won’t need to submit a written response; we’ll use it to guide the discussion during the interview.
A behavioural interview
🙌 What’s in it for you
💰 £79,000 - £93,000 + Incentive Awards tied to your performance benefits.
📍 This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚 £1,000 learning budget each year to use on books, training courses and conferences.
🏡 We will set you up to work from home; all employees are given MacBooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more! Read our full list of
benefits
.
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them
here
.
We’ll close this role once we have enough applications for the next stage, so please apply as soon as you can - we don’t want you to miss out!
#LI-TK1
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Poland; Peru; Latvia; Colombia; Argentina; Romania; Slovenia; Lithuania; South Africa; Czech Republic; Estonia; Hungary; Mexico; Chile; Slovakia; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The Consumer team owns the Kraken app experience used by millions of traders and crypto newcomers worldwide, the product that turns someone's first crypto curiosity into a long-term relationship with Kraken. We build the interfaces people actually use to buy, sell, manage their portfolio, and interact with their assets. Our stack is React on web and React Native on mobile, and we ship fast, measure everything, and iterate based on real user behaviour. We work agile, globally distributed, and we care as much about why we build something as how we build it.
We're looking for a world-class Senior Frontend Engineer to join our product-minded engineering team: we care about customer problems, measurable outcomes, frontend craft, and fast iteration. We work across web and mobile surfaces, partner closely with Product, Design, Data, and Platform teams, and use experimentation, observability, and user behaviour to guide what we build next.
THE OPPORTUNITY
- Design, develop, and maintain high-quality consumer-facing features across web (React) and mobile (React Native), owning the full experience from concept to production monitoring.
- Own the full lifecycle of product work, from discovery and technical design through release, monitoring, experimentation, and iteration.
- Drive A/B testing and experimentation strategies forming hypotheses, designing experiments, analysing results, and iterating based on data.
- Partner with Product, Design, Data, and Mobile engineers to create coherent experiences across Kraken’s consumer surfaces.
- Make opinionated technical decisions on framework and architecture choices (we want engineers who have strong views on things like TanStack Router vs Next.js App Router and can back them up with real experience).
- Set the standard for high-quality code — functional correctness, accessibility, performance, and testability are non-negotiables.
- Mentor engineers across seniority levels and contribute to a culture of craft and continuous improvement.
- Lead and collaborate on complex cross-platform initiatives, driving alignment across web and mobile surfaces.
- Stay ahead of the curve on React ecosystem tooling, React Server Components, concurrent features, streaming, and bring those insights back to the team.
- Work AI-natively, we use AI tools across the full SDLC and expect engineers to have a structured, opinionated workflow, not just autocomplete.
WHAT YOU BRING
- 6+ years of professional software development experience with a strong focus on consumer-facing web and/or mobile products.
- Deep expertise in TypeScript and the React ecosystem, you have opinions about state management, data fetching patterns, and component architecture, and you can articulate the trade-offs.
- Production experience with React Native and cross-platform mobile development, including App Store and Google Play release pipelines.
- Experience with Next.js — specifically familiarity with App Router, React Server Components, and the client/server boundary decisions that come with them.
- Hands-on experience with A/B testing, feature flags, and experimentation frameworks (LaunchDarkly, Optimizely, or similar).
- Experience with WebSockets or Server-Sent Events for real-time UI updates.
- Strong testing culture Jest, React Testing Library, Playwright or Cypress, and the judgement to know when to use each.
- Familiarity with modern build tooling (Vite, Webpack, CI/CD pipelines) and performance profiling.
- Experience in fintech, crypto, payments, or other high-trust consumer products where correctness and user confidence matter.
- Strong written and verbal English, you can write a clear RFC, give direct feedback in a PR review, and explain a technical trade-off to a non-technical stakeholder.
- An active AI-assisted development workflow, Cursor, Claude Code, Copilot, or equivalent with the engineering rigour to review and own what gets produced.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Seattle, WA , Los Angeles, CA or Austin, TX
About the Role
We are looking for a Director of Sales to manage a team of Commercial Account Executives for the West region. This leadership role within the Enterprise team focuses on both the acquisition of new accounts and the expansion of existing customer accounts. The ideal candidate will possess a strong sales management background and a technical foundation, enabling them to drive engagement with both technical professionals and executive buyers. As a Sales Director, you will have the opportunity to position and differentiate the Enterprise platform experience for Cloudflare while reinforcing strong pipeline and automated forecast management practices across Security, Network, Development, and Infrastructure teams.
Responsibilities
Accurately forecast commits by month and quarter, leveraging automated internal data layers and predictive metrics to consistently deliver attainment to quarterly and annual sales targets.
Oversee, coach, and motivate a team of 8 Account Executives, measuring success against overall quota attainment, new logo acquisition, and expansion tactics.
Develop and uplevel team selling abilities through consistent focus on enablement, solution selling, and interpreting automated, data-led customer insights.
Assist in the continued codification and execution of product-focused playbooks to connect platform data to Cloudflare solutions that solve critical business challenges.
Collaborate with Sales Enablement, Product, and Product Marketing to optimize sales training and accelerate execution around newly launched features and products.
Maintain a robust funnel of new hire candidates by continuously interviewing and building a strong network of potential talent.
Hold regular 1x1s with team members, maintaining open and transparent communication while monitoring the proficiency and adoption of sales enablement tooling and resources.
Desirable Skills, Knowledge, and Experience
5+ years of Sales Management experience leading high-performing sales teams at a high-growth SaaS company.
Proven record of high performance in consistently meeting and exceeding team plan through strategic acquisition and expansion tactics.
Experience developing relationships with highly technical customers and selling through modern, data-driven Product-Led Growth (PLG) models.
Coaching-level knowledge of Gap Selling, Sandler, Challenger, or other structured sales methodologies.
Strong talent for multi-threading across business units to identify, engage, and close new divisional buyers, as well as driving consensus among internal and external stakeholders.
Excellent written communication, presentation, and pipeline management skills.
Bonus Points
Experience leading sales teams specifically within Cloud Security or Hyperscaler ecosystems.
Experience navigating complex accounts undergoing Mergers & Acquisitions (M&A) to expand the partner ecosystem.
Compensation
Compensation will be adjusted based on location and level.
For Washington and California (excluding Bay Area) based hires: Estimated annual salary of $328,000 - $451,000
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: CA - Canada
Scopely is looking for a
Senior QA Manager, Automation & Tooling
to join our team supporting a soon-to-be-announced AAA mobile game title. This role can be remote in the US and Canada, or hybrid in Culver City.
You will lead the automation strategy for a live game, building the people, processes, frameworks, and tooling required to scale quality across frequent releases and a large, active player base. You will partner closely with Engineering, QA, Live Operations, and other disciplines to establish a development culture where automation is a shared responsibility and a core component of product quality.
At Scopely, we create and operate games played by millions of people around the world. This role is an opportunity to shape how quality engineering evolves from the ground up for a high-scale live mobile game.
What You Will Do
Define and execute the QA automation strategy for a live mobile game, including scalable frameworks, tooling, standards, and quality gates.
Build and lead an automation team from the ground up, including hiring, team structure, processes, mentorship, and career development.
Design, build, and implement automated testing across UI, API, integration, regression, end-to-end, mobile, and live-operations workflows.
Evaluate automation approaches, frameworks, platforms, and traditional or AI-assisted tools based on coverage, maintainability, speed, and value.
Establish automation standards, coding practices, test architecture, reporting, observability, and quality gates that can scale with the game and organization.
Partner with Engineering and QA to prioritize automation, improve testability, integrate testing into CI/CD, and establish shared ownership of automated tests, ensuring automation is part of the definition of done for every feature.
Provide hands-on technical leadership through framework design, prototypes, code reviews, automation implementation, and test-script development.
Mentor manual testers as they develop coding and automation skills, while defining metrics for coverage, stability, flakiness, execution time, and defect detection.
Communicate quality risks, automation progress, and investment needs while partnering with Product, Live Operations, Marketing, Customer Support, Localization, and external development teams.
Champion quality and release excellence across the organization while ensuring automation supports—not replaces—strong exploratory and risk-based testing.
What We’re Looking For
8+ years of experience in QA, test automation, or quality engineering, including 4+ years leading or building automation teams.
Proven experience creating automation strategies, frameworks, tooling, and infrastructure for complex products, ideally from the ground up.
Experience evaluating automation approaches and tools, integrating automated tests into CI/CD pipelines, and scaling quality practices for frequent live releases.
Hands-on programming experience in one or more languages; C# preferred.
Strong understanding of testing methodologies, automation architecture, coding practices, testability, and software development lifecycles.
Experience mentoring manual testers in coding, automation, and automated test-script development.
Proven ability to align Engineering and QA around automation, shared quality ownership, and continuous improvement.
Experience with mobile testing and familiarity with traditional and AI-assisted testing tools; game-testing experience preferred.
Experience with test management, defect tracking, source control, build systems, CI/CD, and release-management tools.
Strong communication, organization, analytical, stakeholder-management, and distributed-team leadership skills.
Bonus Points
Experience working on a live mobile, free-to-play, or core game.
Experience with mobile-device farms, emulators, simulators, or cloud-based device testing.
Experience testing Unity, Unreal, or other game-engine-based products.
Experience with API, backend-service, data, performance, load, or reliability automation.
Experience automating live events, remote configuration, experimentation, monetization, or service-driven game features.
Familiarity with AI-powered test generation, test maintenance, visual validation, defect triage, or code-assistance tools.
Experience establishing automation metrics, quality dashboards, and engineering quality gates.
Experience working across internal and external development partners.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: US - Culver City, California, United States; US - United States
Scopely is looking for a
Senior QA Manager, Automation & Tooling
to join our team supporting a soon-to-be-announced AAA mobile game title. This role can be remote in the US and Canada, or hybrid in Culver City.
You will lead the automation strategy for a live game, building the people, processes, frameworks, and tooling required to scale quality across frequent releases and a large, active player base. You will partner closely with Engineering, QA, Live Operations, and other disciplines to establish a development culture where automation is a shared responsibility and a core component of product quality.
At Scopely, we create and operate games played by millions of people around the world. This role is an opportunity to shape how quality engineering evolves from the ground up for a high-scale live mobile game.
What You Will Do
Define and execute the QA automation strategy for a live mobile game, including scalable frameworks, tooling, standards, and quality gates.
Build and lead an automation team from the ground up, including hiring, team structure, processes, mentorship, and career development.
Design, build, and implement automated testing across UI, API, integration, regression, end-to-end, mobile, and live-operations workflows.
Evaluate automation approaches, frameworks, platforms, and traditional or AI-assisted tools based on coverage, maintainability, speed, and value.
Establish automation standards, coding practices, test architecture, reporting, observability, and quality gates that can scale with the game and organization.
Partner with Engineering and QA to prioritize automation, improve testability, integrate testing into CI/CD, and establish shared ownership of automated tests, ensuring automation is part of the definition of done for every feature.
Provide hands-on technical leadership through framework design, prototypes, code reviews, automation implementation, and test-script development.
Mentor manual testers as they develop coding and automation skills, while defining metrics for coverage, stability, flakiness, execution time, and defect detection.
Communicate quality risks, automation progress, and investment needs while partnering with Product, Live Operations, Marketing, Customer Support, Localization, and external development teams.
Champion quality and release excellence across the organization while ensuring automation supports—not replaces—strong exploratory and risk-based testing.
What We’re Looking For
8+ years of experience in QA, test automation, or quality engineering, including 4+ years leading or building automation teams.
Proven experience creating automation strategies, frameworks, tooling, and infrastructure for complex products, ideally from the ground up.
Experience evaluating automation approaches and tools, integrating automated tests into CI/CD pipelines, and scaling quality practices for frequent live releases.
Hands-on programming experience in one or more languages; C# preferred.
Strong understanding of testing methodologies, automation architecture, coding practices, testability, and software development lifecycles.
Experience mentoring manual testers in coding, automation, and automated test-script development.
Proven ability to align Engineering and QA around automation, shared quality ownership, and continuous improvement.
Experience with mobile testing and familiarity with traditional and AI-assisted testing tools; game-testing experience preferred.
Experience with test management, defect tracking, source control, build systems, CI/CD, and release-management tools.
Strong communication, organization, analytical, stakeholder-management, and distributed-team leadership skills.
Bonus Points
Experience working on a live mobile, free-to-play, or core game.
Experience with mobile-device farms, emulators, simulators, or cloud-based device testing.
Experience testing Unity, Unreal, or other game-engine-based products.
Experience with API, backend-service, data, performance, load, or reliability automation.
Experience automating live events, remote configuration, experimentation, monetization, or service-driven game features.
Familiarity with AI-powered test generation, test maintenance, visual validation, defect triage, or code-assistance tools.
Experience establishing automation metrics, quality dashboards, and engineering quality gates.
Experience working across internal and external development partners.
For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
CA, CO, NJ, NY, and WA Annual Salary Range
$112,200
—
$165,300 USD
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Berlin
Our Story
Founded in 2009, we’re one of the world’s leading game studios, and proud of our extremely international team, consisting of more than 50 different nations. We are part of Playtika and the global leader in the category of Hidden Object Games. With June’s Journey, we’re providing joy for millions of players around the world every day.
How we work
Our aim is to keep doing so for many more years, if not decades. In order to be able to do so, we’ve defined a distinct way of how we’re working at Wooga, so that all relevant aspects intertwine and have a positive impact on the game. No matter if you’re part of a game team or support the success of Wooga as part of a central team, all 250+ employees from around the world can make an impact. We’re proud of the environment we’ve built, and believe you’ll enjoy working with some of the best people in the industry.
Our drivers: Speed, Focus, Ownership, and Impact, guide our working style at Wooga and help us make a deliberate choice to focus on what is important to us, while working towards a shared goal.
These drivers shape how we work together and what we expect from ourselves and our leaders.
As a Mid-level Game Artist at Wooga, you will join the Content Creative team of June's Journey, Wooga's most successful title, and bring our features, events, and in-game offers to life for millions of players. Every campaign we run is a small piece of storytelling: a moment with June and her friends that invites players into a new event or feature. You will work closely with product marketing managers, monetization managers, UI artists, writers and the wider art team to turn briefs into striking in-game announcements that tell these stories at a glance.
Your canvas is the game's rich library of existing art - characters, isometric sets, hidden object scenes, key art - which you will recombine, repaint and compose into fresh, exciting campaigns. This is a role for someone who thinks like an illustrator, has a strong instinct for composition and moves at the pace of a live game.
Please note that this is a 12-month fixed-term contract.
Some of your responsibilities include:
Creating in-game announcements and campaign visuals for new features, live events and sales offers, from brief to final asset.
Telling the story of June and her friends in every campaign, so that announcements feel like a natural part of the game's world rather than an advertisement.
Recombining, adapting and painting over existing art assets to build compelling compositions that communicate a clear message and a clear emotion.
Applying strong composition, colour and visual hierarchy so that every announcement reads instantly and beautifully on mobile screens.
Working with monetisation and product marketing to understand the goal of each campaign and translating it into the right visual and narrative treatment.
Using AI-supported workflows as a natural part of your process to explore variations, speed up production and keep quality high.
Maintaining consistency with the established art style and visual grammar of announcements, while bringing freshness and creativity within it.
Reacting to late changes in offer composition quickly and accurately, ensuring every asset reflects what players will actually receive.
Contributing to templates, documentation and process improvements for the Content Creative team.
About You
You have a strong portfolio demonstrating illustration and composition skills, with a sense for character, mood and storytelling in a single image.
You have solid digital painting skills and an advanced understanding of Photoshop, and can seamlessly blend existing assets with your own paintwork.
You have a keen eye for composition, colour and visual hierarchy, and understand how to guide the viewer's attention.
You enjoy working with narrative and can translate a story beat or a character moment into an appealing visual.
You are open to and curious about AI tools, and willing to integrate them into your daily workflow as part of a modern production pipeline.
You thrive in a fast-paced live-ops environment, can manage several small tasks in parallel and are comfortable with quick turnarounds.
You have experience with and can effectively communicate and collaborate with cross-functional teams to provide and receive feedback from colleagues.
You embrace teamwork and can communicate both effectively and respectfully.
Please note: Research has shown that some under-represented groups in the gaming industry (eg: women) tend to apply only if they meet every single requirement. Here at Wooga, the desire to learn and the willingness to solve problems are more important to us than your experience on paper. We encourage you to apply even if you do not think that you tick all the boxes - thinking outside of such boxes and embracing the diversity of mindsets and backgrounds is what we believe makes our teams thrive.
Our Promise
Shape the future! Challenge the status quo and team up with a diverse group of experts (over 50 nationalities!) working on crafting the world’s best games.
We offer a generous relocation package and home search support if you are not already located in Berlin. Did we mention that we also cooperate with Kindergartens?
Make use of a significant education budget and extra days off for self-development. Join our meet-ups, talks, brown bag lunches, internal trainings, workshops and many others.
Enjoy the pilates, mindfulness app, sports and transport subsidies. And a Purpose Day to donate your time to a worthy cause!
Did you know that German is the third most commonly taught language worldwide? Learn it too! We offer German language classes for you and your significant other.
With our hybrid work model you will work in the office with your teams twice a week, to encourage in-person collaboration and team bonding. The other three days you can choose if you want to work from home or from the office. We also offer 10 days a year to work from abroad.
At Wooga we are committed to providing a friendly, safe and welcoming environment for everyone who works here or with us, regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, religion (or lack thereof) and game preferences. Be yourself, we like you that way!
By clicking “Submit Application” you acknowledge that you have read our
Candidate Privacy Policy
Location: Cardiff, London or Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London, Cardiff or Distributed | 💰 Dependant on experience + Incentive Awards tied to your performance +
Benefits
|
Hear from the team
⭐Our Tax team
We're looking for an experienced, hands-on and enthusiastic
Senior Director of Global Tax
to lead the Global Tax team at Monzo, and our wider finance team.
You’ll be leading our growing Tax team of 10+ individuals, and will be reporting into the Group Financial Controller (with a close partnership with the MBL Chief Financial Officer and wider Executive team).
A large part of the role involves advising on the tax implications of all new business developments, ensuring we’re both set up for compliance and optimised wherever possible and appropriate. Given the stage Monzo is currently at in its growth journey, these will be many and wide ranging, from customer products to treasury strategies, group reorgs to mobility proposals, systems implementations to international expansion.
🔑 Key responsibilities of the role...
Global tax strategy:
Defining how Monzo approaches tax across the UK, Europe, and future markets. You will set our tax risk appetite and prepare reporting for our Audit and Risk Committee.
International expansion:
Structuring cross-border expansion across Europe and future regions, advising on market-entry structures, permanent establishment risks, and local compliance.
Transfer pricing:
Establishing, documenting, and defending our global transfer pricing strategy and intragroup financing arrangements.
Total tax ownership:
Overseeing group Direct Tax, Indirect Tax (VAT), Employment Tax, Transfer Pricing, and Operational Customer Taxes across all locations.
Tax authority relationships:
Acting as the primary liaison with HMRC and international tax authorities, proactively managing tax audits, and overseeing statutory regimes including Senior Accounting Officer compliance.
Product and commercial advisory:
Working directly with product managers, engineers, and treasury to understand what they want to build (from savings pots to complex lending products) and ensuring the tax treatment is clear from day one.
Leading the team:
Mentoring and leading our tax team, fostering a culture of technical excellence, autonomy, and commercial focus.
AI and automation:
Designing a tech-enabled tax operating model that embeds AI, workflow tools, and automation across our compliance, reconciliations, and contract reviews; scaling our output as volumes grow while keeping the team focused on high-judgement strategic work.
🤩We’d love to hear from you if...
You’re a qualified tax professional or accountant (CTA, ACA, ACCA, ADIT, or international equivalent).
You’ve led an in-house tax team at scale, ideally within banking, fintech, or a regulated multinational.
You’re an empathetic, effective people leader with a strong track record of coaching individuals and fostering a positive, high-performing environment.
You bring practical experience with cross-border tax issues, international structuring, and transfer pricing.
You understand operational and customer taxes common to financial services (such as FATCA/CRS, withholding taxes, and interest reporting).
You are excited by modern technology, data, and AI, with a clear view on how tools can automate workflows, reduce human error, and modernise routine tax tasks.
You can explain complex tax positions to non-tax stakeholders, including product leads, commercial teams, and auditors.
You’re comfortable with ambiguity: we move fast, build things that haven't been built before, and you’ll frequently make calls without a standard blueprint.
What we’re doing at Monzo excites you!
🙌 What’s in it for you
💰 Dependant on experience + Incentive Awards tied to your performance
📍This role can be based in our London or Cardiff offices. We're also open to distributed working within the UK (with the expectation of some travel to our London office).
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚 £1,000 learning budget each year to use on books, training courses and conferences.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more!
Read our full list of benefits
.
🌈
The application journey has 3 key rounds:
Phone call with the Recruiter (30 mins)
Initial Interview with the Hiring Manager (45 min)
Role Specific, Technical, Leadership & Behavioural Interviews (x4 45 mins)
Our average process takes around 4 - 5 weeks but we will always work around your availability.
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them
here
.
#LI-NZ1 #LI-Remote
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: USA - New York (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
Customer Solutions Architect
About the role
The Customer Solutions Architect (CSA) is the primary post-sales technical owner for our existing customers, helping them get the most value from the combined Fivetran and dbt platform. Working alongside Account Executives (AEs) and Solutions Engineers (SEs), the CSA makes sure customers not only deploy successfully, but keep scaling and expanding their usage over time.
This role operates as a technical account manager and strategic advisor, bridging the gap between onboarding success and long-term growth. The CSA owns the technical narrative after go-live: monitoring an existing book of business, leading technical discussions, uncovering new data challenges, and guiding customers through architecture evolution, adoption, and expansion through live demos and technical workshops.
Unlike implementation-focused roles, the CSA is accountable for both retention and growth, and is measured on incremental ARR, Net Revenue Retention (NRR), and Gross Revenue Retention (GRR). You will act as a trusted advisor, advocate, and accelerator, ensuring customers derive maximum value from their data investments while aligning their technical roadmap with the platform's capabilities.
Location:
New York City, NY (hybrid). This is a full-time position, and candidates must be located in the greater NYC area and able to work in the office two days a week (Tuesday and Thursday).
What you'll do
Product Adoption and Customer Value Realization
Own post-sales technical engagement across a portfolio of assigned Commercial and Enterprise accounts
Drive adoption, optimization, and ongoing usage of the platform, moving customers after initial deployment to sustained, scalable success
Educate customers on new products and features as they launch, and on existing capabilities they may not be using
Deliver enablement sessions, workshops, and best-practice guidance
Monitor account health signals (usage, performance, support trends) and proactively intervene to address churn or contraction risks, including running implementation reviews and healthcheck sessions
Expansion and Growth
Identify, validate, and execute expansion opportunities across business units, regions, and use cases, including opportunities to bring both Fivetran and dbt into an account
Translate customer initiatives into scalable data workloads and technical solutions
Partner with account teams to drive incremental ARR through expansion plays.
Replicate successful use cases across the organization to accelerate growth
Provide strategic input on the customer lifecycle and renewals process
Technical Strategy and Architecture
Define and maintain Enterprise Reference Architectures aligned to customer environments, ensuring architectural consistency and scalability across implementations
Guide customers on best practices for data pipelines, transformation, automation, and platform adoption
Maintain technical artifacts such as architecture documentation, design patterns, and knowledge bases
Stakeholder Engagement and Account Planning
Build and maintain strong relationships with technical, operational, and executive stakeholders, using stakeholder maps and multi-threaded engagement strategies
Run regular technical cadence calls, business reviews, and roadmap sessions
Contribute to Mutual Account Plans and own Mutual Success Plans, mapping whitespace opportunities across business units, subsidiaries, and use cases
Align customer technical strategy with business objectives and commercial plans
Internal and Partner Collaboration
Act as the technical orchestrator across Sales, Professional Services, Product, and Engineering, keeping delivery teams aligned with long-term expansion strategy
Advocate for customer needs internally, influencing the product roadmap and priorities
Collaborate with technology partners (e.g., Snowflake, Databricks, AWS, GCP) to drive joint value
Help improve team processes, refine assets, and enable teammates through our knowledge-sharing loop
Thought Leadership
Contribute to and deliver external-facing content through live events, speaking engagements, blog posts, recorded tutorials, or other educational resources
Work closely with Regional and Product Marketing teams to support field and industry events
Support senior leadership in aligning field and industry requirements with the product roadmap, collaborating with Product and Product Marketing under their guidance.
What you bring
2+ years of experience in a post-sales, customer-facing technical role, such as Solution Architect, Technical Account Manager, or Customer Success Engineer
Strong ability to own and drive customer outcomes after the sale, including adoption, renewal, and expansion
Solid technical background, with experience designing scalable data architectures, a firm understanding of modern data warehousing and the analytics stack, and SQL proficiency
Ability to translate business objectives into technical solutions and measurable outcomes
Strong stakeholder management skills across technical and non-technical audiences, and a high degree of comfort presenting to diverse audiences
A proactive, self-sufficient, and highly organized approach to managing multiple accounts
Comfort operating strategically while also engaging in deep technical discussions
Ability to operate in an ambiguous, fast-paced environment and think on your feet in customer conversations
A team-player mindset, both within the CSA team as we evolve our ways of working and in daily collaboration with AEs and SEs
Openness to travel: we value in-person relationship building, both internally and externally, and expect willingness to travel to events as needed
What Will Make You Stand Out
Hands-on experience with dbt and/or Fivetran; dbt certification is a bonus
SQL knowledge, with a working understanding of AI architecture, including LLMs, Knowledge Graphs, and RAG
Experience with cloud data platforms (Snowflake, Databricks, AWS, Azure, GCP)
Background in data integration, ETL/ELT, or replication technologies, plus experience with ancillary tools, APIs, and managing data infrastructure
Experience with workload-based or consumption-based sales models
Familiarity with enterprise architecture frameworks and design patterns
Experience working with system integrators or technology partners
Technologies You’ll Use
Databases: SAP HANA, Oracle, SQL Server, Postgres
Data platforms: Snowflake, Databricks, BigQuery, Redshift
Products: Fivetran, dbt platform
Languages: SQL, Python, bash or PowerShell
Networking: SSH tunneling, VPNs, PrivateLink
Modern data stack tools and ecosystem technologies
Hiring Process
Interview with Talent Acquisition Partner
Interview with Hiring Manager
Technical Interview
Team Interview
Final Interview: Mock Demo
Compensation & Benefits
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 80% base salary and 20% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
#LI-LC1 #LI-HYBRID #LI-MP1
OTE (On Target Earning)
$165,000
—
$190,000 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
Customer Solutions Architect
About the role
The Customer Solutions Architect (CSA) is the primary post-sales technical owner for our existing customers, helping them get the most value from the combined Fivetran and dbt platform. Working alongside Account Executives (AEs) and Solutions Engineers (SEs), the CSA makes sure customers not only deploy successfully, but keep scaling and expanding their usage over time.
This role operates as a technical account manager and strategic advisor, bridging the gap between onboarding success and long-term growth. The CSA owns the technical narrative after go-live: monitoring an existing book of business, leading technical discussions, uncovering new data challenges, and guiding customers through architecture evolution, adoption, and expansion through live demos and technical workshops.
Unlike implementation-focused roles, the CSA is accountable for both retention and growth, and is measured on incremental ARR, Net Revenue Retention (NRR), and Gross Revenue Retention (GRR). You will act as a trusted advisor, advocate, and accelerator, ensuring customers derive maximum value from their data investments while aligning their technical roadmap with the platform's capabilities.
Location:
Denver, CO (hybrid). This is a full-time position, and candidates must be located in the greater Denver area and able to work in the office two days a week (Tuesday and Thursday).
What you'll do
Product Adoption and Customer Value Realization
Own post-sales technical engagement across a portfolio of assigned Commercial and Enterprise accounts
Drive adoption, optimization, and ongoing usage of the platform, moving customers after initial deployment to sustained, scalable success
Educate customers on new products and features as they launch, and on existing capabilities they may not be using
Deliver enablement sessions, workshops, and best-practice guidance
Monitor account health signals (usage, performance, support trends) and proactively intervene to address churn or contraction risks, including running implementation reviews and healthcheck sessions
Expansion and Growth
Identify, validate, and execute expansion opportunities across business units, regions, and use cases, including opportunities to bring both Fivetran and dbt into an account
Translate customer initiatives into scalable data workloads and technical solutions
Partner with account teams to drive incremental ARR through expansion plays.
Replicate successful use cases across the organization to accelerate growth
Provide strategic input on the customer lifecycle and renewals process
Technical Strategy and Architecture
Define and maintain Enterprise Reference Architectures aligned to customer environments, ensuring architectural consistency and scalability across implementations
Guide customers on best practices for data pipelines, transformation, automation, and platform adoption
Maintain technical artifacts such as architecture documentation, design patterns, and knowledge bases
Stakeholder Engagement and Account Planning
Build and maintain strong relationships with technical, operational, and executive stakeholders, using stakeholder maps and multi-threaded engagement strategies
Run regular technical cadence calls, business reviews, and roadmap sessions
Contribute to Mutual Account Plans and own Mutual Success Plans, mapping whitespace opportunities across business units, subsidiaries, and use cases
Align customer technical strategy with business objectives and commercial plans
Internal and Partner Collaboration
Act as the technical orchestrator across Sales, Professional Services, Product, and Engineering, keeping delivery teams aligned with long-term expansion strategy
Advocate for customer needs internally, influencing the product roadmap and priorities
Collaborate with technology partners (e.g., Snowflake, Databricks, AWS, GCP) to drive joint value
Help improve team processes, refine assets, and enable teammates through our knowledge-sharing loop
Thought Leadership
Contribute to and deliver external-facing content through live events, speaking engagements, blog posts, recorded tutorials, or other educational resources
Work closely with Regional and Product Marketing teams to support field and industry events
Support senior leadership in aligning field and industry requirements with the product roadmap, collaborating with Product and Product Marketing under their guidance.
What you bring
2+ years of experience in a post-sales, customer-facing technical role, such as Solution Architect, Technical Account Manager, or Customer Success Engineer
Strong ability to own and drive customer outcomes after the sale, including adoption, renewal, and expansion
Solid technical background, with experience designing scalable data architectures, a firm understanding of modern data warehousing and the analytics stack, and SQL proficiency
Ability to translate business objectives into technical solutions and measurable outcomes
Strong stakeholder management skills across technical and non-technical audiences, and a high degree of comfort presenting to diverse audiences
A proactive, self-sufficient, and highly organized approach to managing multiple accounts
Comfort operating strategically while also engaging in deep technical discussions
Ability to operate in an ambiguous, fast-paced environment and think on your feet in customer conversations
A team-player mindset, both within the CSA team as we evolve our ways of working and in daily collaboration with AEs and SEs
Openness to travel: we value in-person relationship building, both internally and externally, and expect willingness to travel to events as needed
What Will Make You Stand Out
Hands-on experience with dbt and/or Fivetran; dbt certification is a bonus
SQL knowledge, with a working understanding of AI architecture, including LLMs, Knowledge Graphs, and RAG
Experience with cloud data platforms (Snowflake, Databricks, AWS, Azure, GCP)
Background in data integration, ETL/ELT, or replication technologies, plus experience with ancillary tools, APIs, and managing data infrastructure
Experience with workload-based or consumption-based sales models
Familiarity with enterprise architecture frameworks and design patterns
Experience working with system integrators or technology partners
Technologies You’ll Use
Databases: SAP HANA, Oracle, SQL Server, Postgres
Data platforms: Snowflake, Databricks, BigQuery, Redshift
Products: Fivetran, dbt platform
Languages: SQL, Python, bash or PowerShell
Networking: SSH tunneling, VPNs, PrivateLink
Modern data stack tools and ecosystem technologies
Hiring Process
Interview with Talent Acquisition Partner
Interview with Hiring Manager
Technical Interview
Team Interview
Final Interview: Mock Demo
Compensation & Benefits
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 80% base salary and 20% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
#LI-LC1 #LI-HYBRID #LI-MP1
OTE (On Target Earning)
$155,000
—
$175,000 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
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and enjoy our video.
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Location: London
Workplace: Remote
Product Marketing turns Chainalysis innovation into customer value. We position our intelligence as solutions customers can understand and consume through our platform, shape how we commercialize them, and give GTM the stories and strategic assets to win.
The public sector is a priority growth segment for Chainalysis, spanning law enforcement, intelligence agencies, regulators and tax authorities. As digital assets become more integrated into the financial system, these organizations need the intelligence, tools and tradecraft to advance their missions—from shaping policy and enforcing the rules to disrupting illicit networks and protecting national security. This role connects Chainalysis capabilities to those mission priorities, with a clear, compelling story for agency leaders and operational teams.
As Senior Product Marketing Manager for the Public Sector, you will own how Chainalysis shows up in the market for these buyers. You will shape our intelligence, data, products, AI capabilities, and services into a differentiated customer story—one that connects to real workflows, urgent problems, and mission outcomes.
This is a role for a strong marketer and an exceptional writer. You can take a complex capability, a shifting market, or a fuzzy customer problem and shape it into a sharp point of view, a persuasive narrative, and practical tools that sellers and customers actually use. You will work closely with Product, Sales, Marketing & Communications, subject-matter experts, and GTM Solutions & Readiness teams to make the story land in the market.
In this role, you’ll:
Position the value
- Define and evolve the public sector value narrative: what Chainalysis enables, why it matters, and why we are meaningfully different.
- Build messaging for priority buyer and user personas, from agency leaders to investigators, intelligence analysts, regulators and tax specialists.
- Create the narratives, proof points, and strategic assets that help sellers communicate differentiated value with conviction.
- Own public-sector competitive intelligence, translating market moves into clear offensive and defensive positioning for deal teams.
Turn value into solutions
- Partner with Product, R&D, Marketing & Communications, and subject-matter experts to translate innovation into compelling industry solutions, use cases, and sales plays.
- Lead go-to-market planning for launches, major releases, platform capabilities, and commercial offerings.
- Shape customer-facing value narratives for pricing, packaging, and usage-based commercial models, including business cases, operational value and mission impact.
- Bring a customer lens to product and market decisions: explain not only what a capability does, but how it advances the customer’s mission.
Win and learn in market
- Produce the strategic content that moves government opportunities forward: first-call decks, solution briefs, talk tracks, discovery frameworks, proof points, and sales plays.
- Partner with Product, Product Marketing, GTM & Enablement teams to scale the strongest narratives into field tools and enablement.
- Bring customer, field, partner, and competitive insight back into the work — sharpening positioning, converting market evidence into credible stories, and building repeatable use cases.
We’re looking for candidates who have:
- 5–8 years in product, solutions, industry, or B2B enterprise technology marketing, with experience marketing to public-sector customers across law enforcement, intelligence, regulatory or tax functions.
- A demonstrated ability to build positioning and messaging that changes how customers and sellers see a problem—not simply content that fills a library.
- Exceptional writing and editorial judgment. You can write crisp headlines, persuasive narratives, practical sales content, and executive-level messaging; you know the difference between jargon and precision.
- Strong understanding of public-sector buying journeys, decision-making processes and mission-oriented sales motions.
- The ability to connect technical capabilities to mission and operational value for both executive buyers and hands-on users.
- A collaborative self-starter, comfortable working across R&D, Sales, technical and revenue teams, and senior leaders to drive ambiguous, multi-stakeholder work forward independently.
Nice to have experience:
- Experience with blockchain, digital assets, or crypto-native financial infrastructure.
- Experience marketing AI-powered products, data platforms, intelligence products, cybersecurity, or risk and compliance technology.
- Familiarity with consumption- or usage-based pricing and packaging.
- Familiarity with investigative, intelligence, national-security, regulatory or tax use cases for intelligence and technology, and the policy developments shaping digital-asset markets.
You’ll thrive here if:
You can shape complexity into a story people remember and a sales conversation people can use. You write with precision, bring sound judgment to ambiguous problems, build for repeatability rather than one-off requests, and care about the quality of what reaches customers and the field.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Remote - USA
Workplace: Remote
Product Marketing turns Chainalysis innovation into customer value. We position our intelligence as solutions customers can understand and consume through our platform, shape how we commercialize them, and give GTM the stories and strategic assets to win. Customers reach our intelligence through products, AI agents, workflows, APIs, data and expert services. This role owns what those add up to. Our segment leads make it specific to an industry; you make the case for Chainalysis as a whole, and build the programs that grow each customer over time.
As Senior Product Marketing Manager for Platform, you will own the positioning for the Chainalysis platform as a whole, then turn it into the lifecycle campaigns and programmes that drive adoption, usage and expansion across our customer base.
This is a horizontal role working across every segment. It suits a problem solver rather than a feature marketer: you start from what customers are trying to do and what gets in their way, then work back to what we offer. You are metrics-savvy. You know what moves the needle and which levers to pull to meet an objective. You will work closely with Product, Sales, Customer Outcomes, Marketing & Communications and GTM Solutions & Readiness, alongside the segment leads who go deep on their industries.
In this role, you'll:
Position the value
- Define and evolve the Chainalysis story: what our intelligence enables, why we are meaningfully different, and why the whole is worth more than any one part.
- Build the messaging that lets GTM teams tell that story consistently.
- Own competitive positioning: frame the category and turn market moves into guidance deal teams can act on.
Build the programmes that grow it
- Build the lifecycle campaigns that take customers deeper into the platform and scale them in partnership with demand generation, product and sales strategy: onboarding, activation, expansion and renewal, each with its own message and moment.
- Spot the expansion patterns that hold across segments and turn them into cross-sell and upsell plays: the trigger, the message, the proof, and the asset a seller uses.
- Explain our commercial model in the customer’s terms, so buyers can see how what they use connects to what they get.
- Lead go-to-market planning for launches that span the portfolio, working with segment leads on the value proposition for each audience.
Win and learn in market
- Produce the strategic content that moves these conversations forward: first-call decks, value maps, discovery frameworks, ROI stories, objection handling and sales plays.
- Partner with Product, Product Marketing, GTM & Enablement teams to turn the strongest narratives into field tools sellers can find and use without asking.
- Turn churn, win-loss, field feedback and competitive signal into sharper positioning, and measure what reflects business health rather than activity.
We're looking for candidate who have:
- 8+ years in product, solutions, industry, or B2B enterprise technology marketing.
- Experience building something from nothing: a new proposition, segment or business line where there was no playbook.
- Positioning that changes how customers and sellers see a problem, and connects many capabilities into one value story.
- Experience designing lifecycle campaigns or expansion programmes where you owned the messaging and mechanics.
- Exceptional writing and editorial judgment. You can write crisp headlines, persuasive narratives, practical sales content, and executive-level messaging; you know the difference between jargon and precision.
- A collaborative self-starter, comfortable driving ambiguous, multi-stakeholder work forward across Product, Sales, technical and revenue teams, and senior leaders.
Nice to have experience:
- Experience with blockchain, digital assets, or crypto-native financial infrastructure.
- Experience marketing AI-powered products, data platforms, intelligence products, cybersecurity, or risk and compliance technology.
- Familiarity with consumption- or usage-based pricing and packaging.
You’ll thrive here if:
You enjoy connecting many products into one story more than marketing a single product in isolation. You build from first principles and create structure where none exists. You write with precision, build for repeatability rather than one-off requests, and care about the quality of what reaches customers and the field. You know when to go deep and when to simplify, and help raise the standard of the work around you.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Москва
УдалённоseniorRemote (US)
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorPoland; Peru; Latvia; Colombia; Argentina; Romania; Slovenia; Lithuania; South Africa; Czech Republic; Estonia; Hungary; Mexico; Chile; Slovakia; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
seniorUnited States - Remote
География найма не уточнена
seniorCA - Canada
seniorUS - Culver City, California, United States; US - United States; For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below
We offer a generous relocation package and home search support if you are not already located in Berlin
seniorCardiff, London or Remote (UK)
USA - New York (dbt); This is a full-time position, and candidates must be located in the greater NYC area and able to work in the office two days a week (Tuesday and Thursday)
Denver, Colorado, United States, AMER; This is a full-time position, and candidates must be located in the greater Denver area and able to work in the office two days a week (Tuesday and Thursday)