Location: Athens
Workplace: OnSite
CUSTOMER EXCELLENCE SPECIALIST
- Location: Athens, Greece
- Department: Customer Excellence – Data
- Reports to: Customer Excellence Manager
- Employment type: Permanent
- Work model: Hybrid (shift-based including 1 weekend shift per month, no night shifts)
- Employment is subject to applicable security screening (incl. SUPO, where required).
WHY THIS ROLE MATTERS
Deliver seamless, high-quality customer experiences across EMEA region by managing the complete order-to-delivery process for ICEYE’s satellite radar data.
As a Customer Excellence Specialist, you will ensure customers receive timely and accurate Synthetic Aperture Radar (SAR) imagery, balancing technical insight, proactive communication, and operational precision. You will work closely with our satellite operations, product, and analytics teams to make sure every delivery meets ICEYE’s world-class standards and customer expectations.
WHO WE ARE
ICEYE is the global leader in synthetic aperture radar (SAR) satellite operations for Earth Observation, persistent monitoring, and natural catastrophe solutions. We own and operate the world’s largest SAR constellation, acquiring images of Earth at any time — even through clouds or darkness — to help commercial and government partners make data-driven decisions.
Our satellites and analytics support critical sectors, including maritime, disaster management, insurance, and finance. ICEYE’s mission is to improve life on Earth by becoming the global source of truth in Earth Observation.
Headquartered in Finland, ICEYE operates from offices in five international locations and employs over 600 people from nearly 60 countries, united by our passion for innovation, teamwork, and impact.
YOUR DAY-TO-DAY RESPONSIBILITIES
Order Management:
- Oversee the entire order process, from submission to the delivery of the final product.
- Prepare comprehensive feasibility studies for satellite imagery, ensuring customer requirements are met.
Satellite Resource Planning:
- Plan satellite resources for capturing Synthetic Aperture Radar (SAR) images.
- Perform SAR image quality control to maintain high standards.
Customer Interaction:
- Resolve customer inquiries and complaints promptly.
- Collaborate with cross-functional teams (satellite operators, sales, analytics, product software) to address project and customer-related issues.
- Serve as a vital interface between clients and ICEYE, ensuring effective communication and interaction.
Process Improvement:
- Contribute to the enhancement of existing processes and documentation.
- Report to management on key performance metrics and anomalies.
Product Knowledge:
- Maintain a thorough understanding of the company’s products, support, and services.
Governmental and Commercial Contracts:
- Serve as the point of contact for EMEA governmental contracts and commercial clients.
- Conduct feasibility studies and effectively communicate results to customers.
Relationship Building:
- Build and maintain trusted relationships with customers, serving as a key contact for order-related queries.
Training and Progress Monitoring:
- Coordinate and conduct service training for both internal and external customers.
- Monitor order progress closely, proactively identifying and resolving potential issues
Reporting:
- Satisfy internal and external reporting needs by providing accurate Key Performance Indicators (KPIs).
REQUIREMENTS
Must haves:
- Proven experience in customer excellence or account management roles.
- Strong analytical and problem-solving skills with attention to detail.
- Bachelor's degree or practical experience in geography, remote sensing, or aerospace domains.
- Excellent verbal and written communication in English and Greek.
Key Competences:
- Intellectual Firepower: Quickly grasps complex operational and technical information, translating it into clear customer communication.
- Passion & Work Ethic: Demonstrates consistent motivation, reliability, and ownership in a dynamic, fast-paced environment.
- Ownership & Action: Takes accountability for order performance and customer satisfaction.
- Team Player: Collaborates effectively with global colleagues and cross-functional teams.
- Integrity & Growth Mindset: Acts transparently, learns from challenges, and seeks continuous improvement.
Application Process
- TA Screen Interview
- Practical Task
- HM Interview + Task Discussion
- Team Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
MARKETING OPS IS ONE OF ALAN'S HIGHEST-LEVERAGE FUNCTIONS.
It sits at the intersection of marketing strategy, data, and technology — turning systems into growth engines and ensuring every touchpoint with prospects and members is timely, relevant, and scalable.
Alan is growing fast across France, Belgium, Spain, and Canada. But today we're leaving value on the table. On the prospect side, we drive more traffic but can't convert it properly: no scoring, no intelligent routing, no nurturing that adapts to buying intent. On the member side, messaging is one of our primary touchpoints for engagement, retention, and trust — yet nobody operates it strategically. Personalization stays shallow, communication pressure goes unmonitored, and shipping a message often means filing an engineering ticket.
We need Marketing Ops leaders who can architect scalable systems, operate them strategically, and progressively embed AI into workflows — to raise quality, reduce manual execution, and unlock growth without scaling headcount linearly.
⭐️ THE MARKETING OPS JOB ⭐️
We are hiring two Marketing Operations Managers, each embedded in a different crew:
- Growth Infrastructure — focused on prospect acquisition: building a unified lead engine that captures, scores, routes, and nurtures across all channels
- Product Platform — focused on member lifecycle messaging: operating Alan's messaging stack as a scalable service across 1.7M+ profiles
Both roles share the same DNA: strong marketing ops fundamentals, data fluency, a product mindset, and the ability to be both hands-on and strategic. Crew placement will be determined based on the candidate's experience, interests, and fit during the hiring process.
Why is this role interesting?
- Speed: marketing, product, and sales teams ship campaigns and messages confidently — Marketing Ops turns bottlenecks into force multipliers across every crew
- Trust: clean data, governed attributes, proper segmentation, and enforced rules mean the right person gets the right message at the right time
- Scale: as we grow to millions of members across multiple countries, we need operators who keep our platforms clean and the user experience protected — without scaling headcount linearly
- AI at the frontier: this isn't a maintenance role — you'll identify high-priority use cases for AI agents, train and refine them to a senior marketer's quality bar, and drive real adoption
What will you do with us?
You'll be a partnership with marketers — not a service desk. You'll partner closely with engineers, data, designers, and cross-functional stakeholders (PMMs, sales, growth, product) within a PM-Tech duo crew model.
Regardless of crew, you will own a core set of capabilities:
- Marketing Automation & CRM: own and optimize our marketing stack (Customer.io http://Customer.io, CRM integrations); build automations that enable marketers to launch campaigns independently, at scale, across all geos
- Data Model & Governance: maintain CRM data quality, attribute/event design, and database hygiene as a sustained practice
- Segmentation & Lifecycle Design: design and maintain lifecycle stages, segmentation logic, routing rules, and re-engagement flows across multiple audiences and geos
- Nurturing Infrastructure: own the nurturing stack and campaign processes; make launches autonomous and compliant
- AI-First Operations: identify, build, and refine AI agents for email copywriting, lead scoring, next-best-action recommendations, and content generation — making marketers AI-powered, not replacing them
- Performance Monitoring: track the full funnel from first touchpoint to conversion; identify leakage and prioritize from data
- Documentation & Enablement: create playbooks, train teams on tools and processes, reduce the marginal cost of new campaigns
Then, depending on your crew:
Growth Infrastructure — you'll build a unified lead engine (no more tool-by-tool silos), design lead scoring and routing models, crack multi-channel activation (email, WhatsApp, Voice AI), build AI agents that pre-qualify and enrich leads, and maintain a live feedback loop with BDRs, AEs, and Inbound Sales.
Product Platform — you'll operate Customer.io http://Customer.io and back-end triggered emails as one governed system, monitor communication pressure and enforce channel rules, define and enforce recipient lifecycle paths, drive 100% Design Studio adoption, and co-own outbound messaging strategy with PMMs and product teams.
By your first year, we'll know it worked when:
- At least one AI agent is in production on a key use case (email nurturing, lead categorization, content generation), with a second scoped or live, and adoption is real
- Any marketer or product Alaner can launch a campaign or ship a message without bottlenecking through ops or engineering
- CRM data model, attributes, and segments are properly owned, documented, and clean — the data we see is data we can act on
- Every contact has a documented path through our messaging — segmentation is sharp, messaging is relevant, and pressure is monitored
- Marketing's contribution to acquisition and engagement is visible and quantifiable, from first touch to conversion
⭐️ IS IT YOU WE ARE LOOKING FOR? ⭐️
You'll be a great fit for this opportunity if you:
- Have 5+ years in Marketing operations, growth ops, CRM ops, lifecycle marketing, or lead generation in a tech environment (B2B, B2C, or B2B2C)
- Have hands-on experience managing marketing automation platforms at scale (Customer.io http://Customer.io, Braze, Iterable, HubSpot, Marketo, Pardot, Salesforce, or equivalent)
- Have a strong understanding of CRM data models — attribute/event design and data hygiene as a sustained practice
- Can frame and implement processes for lead scoring, nurturing, segmentation, and personalization
- Have a product knack: you can define what's not working, identify what to build next, and see problems as opportunities to bring more value
- Bring data fluency and analytical rigor: you read platform and campaign data, surface anomalies, and draw business insights
- Can be both hands-on and think strategically — you drive the big picture while staying close to execution
- Have strong stakeholder management skills — you'll partner daily with engineering, product, sales, and marketing teams
- Can manage multiple projects simultaneously in a fast-moving environment
- Communicate with excellent written and spoken English
- Are impact-driven with a strong bias towards improving processes
For this opportunity, we are aiming to hire within the C0-D level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Lyon, Marseille, Nantes, Biarritz, Annecy, Brussels, Madrid or Barcelona.
- All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Generous transit benefit
- Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
Important note: we hire people not roles.
After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply!
Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Paris, France; Madrid, Spain; Barcelona, Spain; Bruxelles, Belgium;
Workplace: Remote
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE SENIOR REVENUE OPERATIONS JOB
Our Business Strategy & Operations team runs the most critical, strategic, and data-driven projects at Alan. It sits at the intersection of Sales, Product, and Finance, and covers four core areas: sales strategy and planning, sales effectiveness, sales enablement, and business segment leadership.
You'll be joining the Sales Effectiveness team, whose mission is to make our sales organization run at its best across France, Belgium, Spain, and Canada. This team is a key lever on one of the company's most watched metrics: our customer acquisition cost.
Why is this role interesting?
- High-impact scope: You'll work across the full sales organization, from Account Executives to BDRs, Account Management, and Customer Success Managers.
- Real ownership: You'll own initiatives end to end, from strategy and design to execution and adoption, not just delivery.
- Builder's playground: You'll have access to a modern stack, combining low-code tools, AI (Dust, Claude), Salesforce, and SQL, to ship things fast and at scale.
- Tangible results: Recent examples from our roadmap include fully automating slide deck generation for Sales (saving 1,000+ hours per year) and building an AI-powered outbound machine reaching a 15% discovery rate.
What will you do with us?
You'll own effectiveness initiatives end to end, setting the roadmap, designing the solution, building it, driving execution, and managing change across the organization. You'll spend meaningful time in the field to spot gaps in our sales process, then design smarter workflows by eliminating steps and increasing automation. You'll evaluate new tools and technologies, run tests, and roll out what works.
You'll mostly work with low-code tools (like Zapier or n8n), AI, Salesforce, SQL via Metabase, and whatever else the job calls for. Enablement is a key part of the role: you'll shadow, train, measure adoption, and iterate until change sticks.
Learn more about the exciting challenges tackled by the team by reading this article https://www.linkedin.com/pulse/six-years-alan-most-exciting-revenue-ops-chapter-one-were-bordier-mm7be/ about Carlos Targhetta's role at Alan 👀
⭐ IS IT YOU WE'RE LOOKING FOR?
You'll be a great fit for the Revenue Operations team at Alan if you:
- Have at least 5 years of experience in RevOps / Sales Ops / Sales Effectiveness, several of them spent hands-on building the sales machine. You own initiatives end-to-end (scope, design, build, measure);
- Demonstrate strong ownership and project management skills, and are comfortable running initiatives;
- Have a builder mindset and love being hands-on;
- Are confident with change management, including shadowing, training, measuring adoption, and iterating;
- Can write and own SQL queries yourself (joins, basic data modeling), not just read them.
- Have proven experience with low-code tools and integrations (e.g. Clay, Make, Zapier, or equivalent) to build scalable workflows
- Have configured Salesforce yourself (objects, fields, flows) and can say what you personally built vs. what an integrator or another team did.
- Are able to build and maintain pipelines that produce actionable insights, with clear business impact
- Have excellent verbal and written communication skills;
- Have at least an advanced level in English.
- Are based in (or willing to relocate to) Paris, Madrid, Barcelona or Brussels.
For this role we are looking to hire within the C1-E level range https://alan.com/en/careers/a/salary-equity.
EVERYTHING ELSE IS A PLUS. WE CARE ABOUT HAVING A DIVERSITY OF EXPERIENCES, PROFILES AND BACKGROUNDS IN OUR TEAM.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Madrid, Barcelona or Brussels.
- All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Generous transit benefit
- Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
#LI-DNP
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE SENIOR REVENUE OPERATIONS JOB
Our Business Strategy & Operations team runs the most critical, strategic, and data-driven projects at Alan. It sits at the intersection of Sales, Product, and Finance, and covers four core areas: sales strategy and planning, sales effectiveness, sales enablement, and business segment leadership.
You'll be joining the Sales Effectiveness team, whose mission is to make our sales organization run at its best across France, Belgium, Spain, and Canada. This team is a key lever on one of the company's most watched metrics: our customer acquisition cost.
Why is this role interesting?
- High-impact scope: You'll work across the full sales organization, from Account Executives to BDRs, Account Management, and Customer Success Managers.
- Real ownership: You'll own initiatives end to end, from strategy and design to execution and adoption, not just delivery.
- Builder's playground: You'll have access to a modern stack, combining low-code tools, AI (Dust, Claude), Salesforce, and SQL, to ship things fast and at scale.
- Tangible results: Recent examples from our roadmap include fully automating slide deck generation for Sales (saving 1,000+ hours per year) and building an AI-powered outbound machine reaching a 15% discovery rate.
What will you do with us?
You'll own effectiveness initiatives end to end, setting the roadmap, designing the solution, building it, driving execution, and managing change across the organization. You'll spend meaningful time in the field to spot gaps in our sales process, then design smarter workflows by eliminating steps and increasing automation. You'll evaluate new tools and technologies, run tests, and roll out what works.
You'll mostly work with low-code tools (like Zapier or n8n), AI, Salesforce, SQL via Metabase, and whatever else the job calls for. Enablement is a key part of the role: you'll shadow, train, measure adoption, and iterate until change sticks.
Learn more about the exciting challenges tackled by the team by reading this article https://www.linkedin.com/pulse/six-years-alan-most-exciting-revenue-ops-chapter-one-were-bordier-mm7be/ about Carlos Targhetta's role at Alan 👀
⭐ IS IT YOU WE'RE LOOKING FOR?
You'll be a great fit for the Revenue Operations team at Alan if you:
- Have at least 5 years of experience in RevOps / Sales Ops / Sales Effectiveness, several of them spent hands-on building the sales machine. You own initiatives end-to-end (scope, design, build, measure);
- Demonstrate strong ownership and project management skills, and are comfortable running initiatives;
- Have a builder mindset and love being hands-on;
- Are confident with change management, including shadowing, training, measuring adoption, and iterating;
- Can write and own SQL queries yourself (joins, basic data modeling), not just read them.
- Have proven experience with low-code tools and integrations (e.g. Clay, Make, Zapier, or equivalent) to build scalable workflows
- Have configured Salesforce yourself (objects, fields, flows) and can say what you personally built vs. what an integrator or another team did.
- Are able to build and maintain pipelines that produce actionable insights, with clear business impact
- Have excellent verbal and written communication skills;
- Have at least an advanced level in English.
- Are based in (or willing to relocate to) Paris, Madrid, Barcelona or Brussels.
For this role we are looking to hire within the C1-E level range https://alan.com/en/careers/a/salary-equity.
EVERYTHING ELSE IS A PLUS. WE CARE ABOUT HAVING A DIVERSITY OF EXPERIENCES, PROFILES AND BACKGROUNDS IN OUR TEAM.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Madrid, Barcelona or Brussels
- All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Generous transit benefit
- Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Singapore
About Advantage HQ
Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands.
We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system.
Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth.
We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle.
The Opportunity
We’re looking for a strong people leader to lead and develop our Creative Talent Management team. This person will be responsible for building a high-performing team that consistently sources, vets, onboards, and coordinates creative talent to support our performance marketing campaigns, UGC production, design, and other creative initiatives.
You will own team performance, develop talent management processes, and ensure the team delivers qualified creative talent within agreed timelines and quality standards. You will coach and develop team members, establish clear performance expectations, address performance gaps, and build systems that support efficient and consistent execution as the business grows.
Working closely with Creative Leadership and other stakeholders, you will anticipate talent needs, manage team capacity, and align priorities with business objectives. This role requires someone who can lead people effectively, make data-informed decisions, solve operational challenges, and take ownership of team results.
What You'll Own
People Leadership and Development
Lead, coach, and develop the Creative Talent Management team, building the skills and capabilities needed to achieve individual and team goals.
Set clear performance expectations, define individual responsibilities, and hold team members accountable for their commitments and results.
Conduct regular one-on-ones, performance reviews, and development conversations to recognize strengths, address performance gaps, and support career growth.
Provide timely, constructive feedback and manage difficult conversations, conflicts, and underperformance with fairness and professionalism.
Develop individual improvement plans when needed and follow through to ensure measurable progress.
Identify skill gaps and development needs, providing coaching and training to improve team capability and effectiveness.
Support the recruitment, onboarding, and integration of new team members as business needs evolve.
Build a culture of ownership, collaboration, accountability, and continuous improvement.
Team Performance and Operational Excellence
Own the team's performance against agreed KPIs, service-level agreements, quality standards, and delivery targets.
Monitor team productivity, talent pipeline health, turnaround times, talent quality, and stakeholder satisfaction. Identify performance gaps, determine root causes, and implement corrective actions.
Ensure the team maintains a strong pipeline of qualified creative talent to meet current project requirements and anticipated demand.
Oversee sourcing, screening, vetting, briefing, onboarding, and talent coordination processes to ensure consistent execution and quality.
Establish and improve workflows, SOPs, and quality standards that increase efficiency, consistency, and accountability.
Review workload distribution, team capacity, and project priorities to ensure resources are allocated effectively and deadlines are met.
Oversee quality assurance processes to ensure talent submissions and creative deliverables meet project requirements, brand guidelines, and campaign objectives.
Ensure talent databases, pipeline trackers, and performance reports are accurate, up to date, and used to support decision-making.
Identify operational bottlenecks, resolve recurring issues, and implement scalable solutions based on performance data and team feedback.
Ensure the team follows agreed processes while identifying opportunities to simplify workflows and improve results.
Stakeholder Management and Planning
Partner with Creative Leadership and other stakeholders to understand upcoming project requirements, forecast talent demand, and establish hiring and sourcing priorities.
Lead talent capacity planning to ensure the team can meet changing business needs without compromising quality or delivery timelines.
Translate business requirements into actionable talent plans, clear team priorities, and realistic delivery commitments.
Provide regular updates on team performance, talent availability, pipeline gaps, capacity constraints, and delivery risks.
Communicate competing priorities and resource limitations early, recommending practical solutions to keep projects on track.
Resolve escalations involving talent quality, availability, performance, and delivery timelines.
Build and maintain relationships with creative talent networks and sourcing partners to strengthen access to qualified freelancers and creators.
Stay informed about creative industry trends, sourcing platforms, and emerging practices that can improve talent quality and team performance.
Who You Are
A strong people leader who knows how to build trust, set expectations, and hold a team accountable for results.
A hands-on coach who develops people through clear feedback, structured support, and meaningful growth opportunities.
Comfortable managing underperformance, addressing conflict, and having difficult conversations with professionalism and fairness.
An outcome-oriented leader who takes ownership of team performance and follows through on commitments.
A data-informed decision-maker who uses KPIs and performance insights to identify problems, prioritize improvements, and measure results.
An organized operator who can manage competing priorities, allocate resources, and maintain delivery standards in a fast-paced environment.
A proactive problem-solver who identifies root causes rather than relying on temporary fixes.
A collaborative partner who communicates clearly, manages stakeholder expectations, and builds productive cross-functional relationships.
Adaptable and comfortable leading a remote team in a fast-growing, evolving organization.
Experience We Value
5+ years of experience in creative talent management, talent acquisition, creative recruitment, or a related function.
At least 2 years of direct people management experience, including coaching team members, managing performance, and driving team results.
Demonstrated success in developing team members, managing underperformance, and improving individual and team performance.
Experience establishing and managing KPIs, monitoring results, and implementing corrective actions or performance improvement plans.
Strong understanding of creative talent sourcing, screening, vetting, onboarding, and freelance talent coordination.
Experience supporting creative, marketing, advertising, content production, or other project-based talent needs.
Experience improving workflows, documenting SOPs, and building scalable operational processes.
Ability to use performance data to evaluate team productivity, identify bottlenecks, and make operational decisions.
Proficiency in spreadsheets and tools used to manage talent pipelines, team performance, and operational workflows.
Excellent written and verbal communication skills, with the ability to lead meetings, deliver feedback, resolve issues, and manage stakeholder expectations.
Nice to have:
Experience working with UGC creators, performance creative teams, influencer marketing, or direct-to-consumer brands.
Familiarity with freelance and project-based creative talent management.
Knowledge of creative sourcing platforms such as Casting Networks, Billo, Fiverr, and Upwork.
Experience leading remote or distributed teams.
Established relationships within the creative, advertising, or content creation industry.
Why Join Advantage HQ
Work with a team supporting high-growth consumer brands across multiple industries.
Lead and develop a team that directly supports creative production and performance marketing initiatives.
Take ownership of team performance, operational improvements, and scalable talent management processes.
Partner with experienced professionals across creative, performance marketing, and operations.
Help build systems and team capabilities that support the company's continued growth.
Work in an environment that values accountability, continuous improvement, and professional development.
Location:
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
If you're excited about leading and developing a high-performing talent team, building a culture of accountability, improving systems and processes, and taking ownership of team performance in a growing creative organization, we'd love to hear from you.
Location: Mexico
About Advantage HQ
Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands.
We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system.
Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth.
We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle.
The Opportunity
We’re looking for a strong people leader to lead and develop our Creative Talent Management team. This person will be responsible for building a high-performing team that consistently sources, vets, onboards, and coordinates creative talent to support our performance marketing campaigns, UGC production, design, and other creative initiatives.
You will own team performance, develop talent management processes, and ensure the team delivers qualified creative talent within agreed timelines and quality standards. You will coach and develop team members, establish clear performance expectations, address performance gaps, and build systems that support efficient and consistent execution as the business grows.
Working closely with Creative Leadership and other stakeholders, you will anticipate talent needs, manage team capacity, and align priorities with business objectives. This role requires someone who can lead people effectively, make data-informed decisions, solve operational challenges, and take ownership of team results.
What You'll Own
People Leadership and Development
Lead, coach, and develop the Creative Talent Management team, building the skills and capabilities needed to achieve individual and team goals.
Set clear performance expectations, define individual responsibilities, and hold team members accountable for their commitments and results.
Conduct regular one-on-ones, performance reviews, and development conversations to recognize strengths, address performance gaps, and support career growth.
Provide timely, constructive feedback and manage difficult conversations, conflicts, and underperformance with fairness and professionalism.
Develop individual improvement plans when needed and follow through to ensure measurable progress.
Identify skill gaps and development needs, providing coaching and training to improve team capability and effectiveness.
Support the recruitment, onboarding, and integration of new team members as business needs evolve.
Build a culture of ownership, collaboration, accountability, and continuous improvement.
Team Performance and Operational Excellence
Own the team's performance against agreed KPIs, service-level agreements, quality standards, and delivery targets.
Monitor team productivity, talent pipeline health, turnaround times, talent quality, and stakeholder satisfaction. Identify performance gaps, determine root causes, and implement corrective actions.
Ensure the team maintains a strong pipeline of qualified creative talent to meet current project requirements and anticipated demand.
Oversee sourcing, screening, vetting, briefing, onboarding, and talent coordination processes to ensure consistent execution and quality.
Establish and improve workflows, SOPs, and quality standards that increase efficiency, consistency, and accountability.
Review workload distribution, team capacity, and project priorities to ensure resources are allocated effectively and deadlines are met.
Oversee quality assurance processes to ensure talent submissions and creative deliverables meet project requirements, brand guidelines, and campaign objectives.
Ensure talent databases, pipeline trackers, and performance reports are accurate, up to date, and used to support decision-making.
Identify operational bottlenecks, resolve recurring issues, and implement scalable solutions based on performance data and team feedback.
Ensure the team follows agreed processes while identifying opportunities to simplify workflows and improve results.
Stakeholder Management and Planning
Partner with Creative Leadership and other stakeholders to understand upcoming project requirements, forecast talent demand, and establish hiring and sourcing priorities.
Lead talent capacity planning to ensure the team can meet changing business needs without compromising quality or delivery timelines.
Translate business requirements into actionable talent plans, clear team priorities, and realistic delivery commitments.
Provide regular updates on team performance, talent availability, pipeline gaps, capacity constraints, and delivery risks.
Communicate competing priorities and resource limitations early, recommending practical solutions to keep projects on track.
Resolve escalations involving talent quality, availability, performance, and delivery timelines.
Build and maintain relationships with creative talent networks and sourcing partners to strengthen access to qualified freelancers and creators.
Stay informed about creative industry trends, sourcing platforms, and emerging practices that can improve talent quality and team performance.
Who You Are
A strong people leader who knows how to build trust, set expectations, and hold a team accountable for results.
A hands-on coach who develops people through clear feedback, structured support, and meaningful growth opportunities.
Comfortable managing underperformance, addressing conflict, and having difficult conversations with professionalism and fairness.
An outcome-oriented leader who takes ownership of team performance and follows through on commitments.
A data-informed decision-maker who uses KPIs and performance insights to identify problems, prioritize improvements, and measure results.
An organized operator who can manage competing priorities, allocate resources, and maintain delivery standards in a fast-paced environment.
A proactive problem-solver who identifies root causes rather than relying on temporary fixes.
A collaborative partner who communicates clearly, manages stakeholder expectations, and builds productive cross-functional relationships.
Adaptable and comfortable leading a remote team in a fast-growing, evolving organization.
Experience We Value
5+ years of experience in creative talent management, talent acquisition, creative recruitment, or a related function.
At least 2 years of direct people management experience, including coaching team members, managing performance, and driving team results.
Demonstrated success in developing team members, managing underperformance, and improving individual and team performance.
Experience establishing and managing KPIs, monitoring results, and implementing corrective actions or performance improvement plans.
Strong understanding of creative talent sourcing, screening, vetting, onboarding, and freelance talent coordination.
Experience supporting creative, marketing, advertising, content production, or other project-based talent needs.
Experience improving workflows, documenting SOPs, and building scalable operational processes.
Ability to use performance data to evaluate team productivity, identify bottlenecks, and make operational decisions.
Proficiency in spreadsheets and tools used to manage talent pipelines, team performance, and operational workflows.
Excellent written and verbal communication skills, with the ability to lead meetings, deliver feedback, resolve issues, and manage stakeholder expectations.
Nice to have:
Experience working with UGC creators, performance creative teams, influencer marketing, or direct-to-consumer brands.
Familiarity with freelance and project-based creative talent management.
Knowledge of creative sourcing platforms such as Casting Networks, Billo, Fiverr, and Upwork.
Experience leading remote or distributed teams.
Established relationships within the creative, advertising, or content creation industry.
Why Join Advantage HQ
Work with a team supporting high-growth consumer brands across multiple industries.
Lead and develop a team that directly supports creative production and performance marketing initiatives.
Take ownership of team performance, operational improvements, and scalable talent management processes.
Partner with experienced professionals across creative, performance marketing, and operations.
Help build systems and team capabilities that support the company's continued growth.
Work in an environment that values accountability, continuous improvement, and professional development.
Location:
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
If you're excited about leading and developing a high-performing talent team, building a culture of accountability, improving systems and processes, and taking ownership of team performance in a growing creative organization, we'd love to hear from you.
Location: Tokyo (Japan)
Junior Account Manager - APAC - Join Our Innovative Team at thinkcell Software
Our Story
At thinkcell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence.
What You Will Do
We are looking for a dynamic and entrepreneurial Junior Account Manager to manage our Go-to-Market activities across APAC, excluding Japan, China, Australia and New Zealand. This role is unique in its scope, encompassing Marketing, Sales and Customer Success. The primary focus, however, will be on driving user growth through sales activities. The ideal candidate will exhibit qualities of both acquiring and growing a book of customers, owning the entire sales process and ensuring customer satisfaction.
Key Responsibilities:
Manage and expand a territory with a focus on balancing new customer acquisition with nurturing existing accounts.
Own the entire sales process from beginning to end, including prospecting, lead generation, qualification, value proposition presentation, solution demonstration, negotiation, and closing.
Conduct cold calls and reach out to new teams at existing customers to explain the value proposition, demonstrate solutions, and convert prospects into loyal customers.
Receive guidance and support from leadership but exercise independent thinking and initiative to achieve sales goals.
Run account forensics to enable a data-driven sales approach, customized to the individual customer.
Execute strategic sales plays tailored to specific customer profiles.
Follow up on leads and inbound requests in your territory and maximize conversion rate of trials (e.g. adjust email sequences and messaging).
Localize and run marketing campaigns – with support from our central team.
Enable post-deal product adoption (e.g. trainings) supported by a central enablement team.
Monitor customer health, detect and prevent churn.
You will be great for this position if you have
2-4 years of experience in a commercial role (e.g. account mgmt., sales, customer success, business development) in SaaS / software or tech company – ideally in a start-up or scale-up setting.
University Degree, preferably in business or computer science, or related field.
Experience working with customers across APAC markets, including Indonesia, Thailand, the Philippines, Malaysia or Singapore.
Experience in navigating organizational structures and corporate dynamics of large customers.
Understanding of common GTM tools (e.g. Salesforce.com, Outreach.io).
Excellent virtual communication and presentation skills with the ability to build and maintain customer relationships.
Self-starter with a can-do attitude and an entrepreneurial mindset.
Appreciation of our product – willingness to understand thinkcell’s product is a must (don’t worry, it’s very intuitive), experience with thinkcell a plus.
Willingness to work on-site in Tokyo, minimum of 4 days/week.
Proficiency in Microsoft Office.
Fluency in English is required. Japanese language is a plus.
Our Values
As part of our team, you will embody and help shape the following principles that define us:
Forward Thinking
: We embrace change and challenge the status quo.
Ownership
: We take pride in our work and learn from our mistakes.
Customer First
: We prioritize delivering lasting value.
Unified Team
: We foster collaboration, respect, and integrity.
Strive for Excellence
: We set ambitious goals and pursue quality.
We believe in a human hiring process, every application is personally reviewed.
Why is thinkcell the right place for you?
We empower over 1.3 million users across 35,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Munich, Denver, London, Tokyo, and Dubai, we’re a diverse team of over 250 people, committed to innovation and excellence.
thinkcell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!
Location: Limassol; Nicosia; Athens; Thessaloniki
Workplace: hybrid
The Role:
We are looking for an experienced, passionate and self-motivated professional to join our fast-growing Information Security team. As part of our Information Security Audit Program, you will have the opportunity to assess and improve security controls across a dynamic and fast-paced environment. You will work with cutting-edge technologies and talented professionals, gaining hands-on experience in security assessments, compliance audits, and risk management.
The main responsibilities of the position include:
Perform hands-on complex security audits in IT infrastructure, applications, technologies and third parties
Assess internal controls, processes and policies related to Information Technology and Security identifying deficiencies, and developing remediation strategies
Prepare comprehensive audit reports summarizing the audit scope, results of test work, findings and recommend corrective actions
Identify information security risks and make recommendations which are appropriate, practical and cost-effective
Manage and monitor the progress of remediation steps on audit findings
Ensure the organization meets all information security requirements of applicable laws and regulations
Liaise with external auditors and internal stakeholders in successful execution of all compliance audits
Provide regular reports and metrics on the security posture to the relevant stakeholders
Main requirements:
BSc/MSc in Information Security or any other related field
Minimum 2 years working experience in an Information Security related field
Experience in IT Systems and Security audit, vulnerability assessments and security risk management
Demonstrated experience in auditing large scale infrastructures, information systems, IT processes and advanced security controls
Good knowledge of information and security technologies such as Windows and Active Directory, Linux, virtualization, host and application security, networking, firewalls, security architecture etc
Hands-on experience in auditing cloud infrastructures (AWS, Azure, GCP etc) will be considered an advantage
Good understanding of security regulations and frameworks such as ISO 27001, NIST CSF and 800-53, GDPR, DORA etc
Strong project and time management skills with the ability to work independently under minimal supervision and as part of a team
Meticulous attention to detail with an analytical mind and outstanding problem-solving skills
Excellent communication skills with the ability to explain technical concepts to a non-technical audience
Audit-related and other information security certifications such as CISA, ISO 27001 Lead Auditor, CISSP, CCSP etc will be considered an advantage
Benefit from:
Attractive remuneration package plus performance related reward
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Espoo
Workplace: OnSite
Role highlights:
- Satellite Integration Specialist
- Location: Espoo, Finland
- Department: Global Manufacturing Organization
- Reports to: Satellite Production Team Lead, Integration
- Employment type: Permanent
- Workplace model: Office
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
The Satellite Integration Specialist is a key technical authority within the Satellite Integration team. Working closely with the Team Lead, this role ensures that integration processes, assembly practices, and quality standards are executed to the highest level of precision and consistency across all satellite builds.
As a Technical Lead for the discipline, the Specialist drives excellence in mechanical integration & harness installation - ensuring repeatability, reliability, and efficiency in all production lines under their scope. They provide mentorship and guidance to technicians, support AIT engineers during product rollouts, and act as a focal point for process improvements and problem-solving on the production floor.
This position requires a high level of technical expertise, attention to detail, and ownership of results. The Specialist is expected to handle complex assemblies and new product introductions, ensuring that ICEYE’s satellites are built to world-class standards of quality and reliability.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Act as technical lead for the Satellite Integration discipline, ensuring best practices, standards, and methods are applied consistently across production line.
- Oversee and participate in hands-on satellite integration, including harness routing, MLI installation, and mechanical subassembly alignment.
- Support introduction and validation of new designs, components, or processes related to integration & harnessing.
- Ensure the quality, reliability, and repeatability of all integration work performed within the discipline.
- Serve as point of contact for AIT engineers on integration-related topics, supporting troubleshooting, design-for-assembly feedback, and corrective actions.
- Collaborate closely with AIT Engineering, Smart manufacturing and Quality to improve processes, documentation, and tooling.
- Lead and support continuous improvement initiatives focused on quality, takt time, efficiency, robustness, and reduction of production failures.
- Mentor and train technicians, reinforcing technical skills, workmanship standards, and process discipline.
- Contribute to root cause analysis and implementation of preventive actions for non-conformances.
- Maintain an organized, compliant, and safe working environment in line with Lean and 6S principles.
What we’re looking for
Must haves:
- Degree in Aerospace Engineering, Mechanical Engineering, or equivalent technical field, or comparable practical experience in satellite or high-reliability integration environments.
- 5+ years of hands-on experience in spacecraft or complex hardware integration, with strong understanding of harness installation, MLI application, and subsystem integration workflows.
- Proven expertise in assembly processes, including mechanical alignment, interface checks, and harness routing.
- Deep understanding of aerospace manufacturing standards (e.g., ECSS, IPC, ISO) and cleanroom operations.
- Demonstrated ability to lead technically and provide clear guidance within a production environment.
- Strong problem-solving skills with experience performing troubleshooting and implementing corrective actions.
- Capable of interpreting and improving engineering drawings, work instructions, and procedures.
- Hands-on and proactive attitude with high attention to detail and ownership of quality outcomes.
- Experience with Lean / 6S methodologies and process optimization initiatives.
- Excellent teamwork and communication skills, capable of working cross-functionally with AIT, Engineering, and Quality.
- Must be on-site full time and comfortable operating in a dynamic, high-paced production environment.
Nice to haves:
- Experience with satellite-level integration and end-to-end assembly flows.
- Familiarity with mechanical tooling, fixtures, and test setups.
- Experience introducing new product designs into production.
- Knowledge of configuration control and traceability practices.
- Familiarity with ERP or MES systems used in production planning.
Application Process
- Recruiter Interview
- Hiring Manager Interview
- Technical Task and Presentation
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible:
We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Espoo
Workplace: Hybrid
Role highlights
- Senior Finance Manager, Controls & Process Excellence
- Location: Espoo, Finland
- Department: Corporate Controlling & Accounting
- Reports to: VP, Global Corporate Controller
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters
ICEYE is growing fast: new entities, new contracts, new currencies and new people every quarter. Our processes and controls need to grow with it, and the foundations are being built now.
You will lead Process Excellence & Controls and report to the VP, Global Corporate Controller. You will own the company-wide control framework and help teams across the whole company document their processes and improve the control environment. If you want to build lasting process discipline, and not only run it, this is the role for you.
About ICEYE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world’s largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East and Asia-Pacific.
What you’ll build and lead
- The company-wide control framework: you own it, from risk assessment and key controls to monitoring, and you keep it proportionate to the risk.
- Business process documentation across the company, led or supported by you.
- Controls designed directly into each process, so that control is part of how the work is done.
- Priorities for process improvement and automation, agreed with stakeholders and followed through to implementation, with controls built into systems where possible.
- Training and adoption, so new ways of working are used and kept up to date.
- Control gaps and audit findings tracked with owners and dates until each one is closed.
- A team where people learn, grow and speak up: you lead, coach and set the example.
What we’re looking for
Must haves:
- A track record of building or significantly maturing a process and controls environment, ideally in a scaling multinational company.
- Working knowledge of internal control frameworks (e.g., COSO), and how to apply them practically rather than just on paper.
- Comfort starting from a blank page: you can see what is missing, decide what to do first and bring people along.
- Strong project management skills, and the judgement to identify where to focus next across competing process areas.
- Leadership that coaches: you build trust, give clear direction and develop people.
- Clear, confident communication with senior stakeholders, including the CFO and external auditors.
Nice to haves:
- Progressively senior experience in process improvement or internal control roles.
- Experience in a scale-up or high-growth company.
- Experience with automation, ERP or controls and reconciliation tools.
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: United States
Workplace: Remote
Location: United States (Remote)
Employment Type: Full-time
Schedule: Full-time, 9 AM–5 PM EST
Reports to: CEO (directly) · No direct reports
Compensation: 90,000–110,000 gross annually
Industry: DTC / E-commerce / Consumer Products
About the Opportunity
On behalf of our client, a growing US-based direct-to-consumer brand in the travel and everyday accessories space, we are looking for an experienced Affiliate & Creator Partnerships Lead to build and scale an in-house creator partnerships program.
The brand has reached an annual revenue run rate exceeding $10M and is now bringing key marketing functions in-house.
This is an opportunity to take ownership of creator partnerships from the ground up, building a scalable program that connects performance UGC, influencer collaborations, TikTok Shop affiliates and performance-driven creator partnerships with measurable business results.
You will report directly to the CEO. The role has no direct reports: you lead the program and the creator relationships, not a team.
We are looking for a hands-on professional who understands both the relationship-building and commercial sides of creator marketing.
What You'll Do
Creator Acquisition & Partnerships
- Identify, evaluate, and recruit UGC creators, influencers, TikTok Shop affiliates, and long-term brand partners.
- Build relationships with creators who align with the brand's audience, products, and commercial goals.
- Manage personalized outreach, negotiations, onboarding, product seeding, fees, commissions, and content usage rights.
- Develop repeat collaborations with high-performing creators.
TikTok Shop & Affiliate Growth
- Recruit and activate TikTok Shop affiliates to drive product discovery and sales.
- Monitor affiliate engagement, conversions, revenue, and creator-level performance.
- Identify opportunities to improve affiliate activation, retention, and repeat sales.
- Build a reliable network of commercially productive affiliate partners.
UGC Production & Campaign Management
- Collaborate with the Creative Strategy team to translate approved creative briefs into actionable creator assignments.
- Coordinate product samples, content production schedules, deliverables, revisions, and approvals.
- Ensure content meets creative requirements and is delivered on time.
- Manage content usage permissions and coordinate asset handoffs to the marketing team.
Performance & Program Optimization
- Track creator performance across content quality, affiliate sales, conversions, engagement, and partnership efficiency.
- Identify top-performing creators and opportunities for repeat collaborations.
- Use performance insights to improve creator selection, briefs, partnerships, and program investment.
- Develop organized creator pipelines, reporting systems, and repeatable workflows.
What We're Looking For
- Proven hands-on experience managing creator partnerships, influencer marketing, or UGC programs within DTC or e-commerce brands.
- Practical experience with TikTok Shop affiliate programs, including creator recruitment, activation, performance tracking, and growth.
- Experience managing performance-focused UGC creators and content production for paid advertising.
- Strong understanding of different creator partnership models, including paid UGC, influencer collaborations, affiliate commissions, and long-term partnerships.
- Demonstrated ability to measure creator-level performance and translate results into actionable improvements.
- Experience with creator outreach, negotiations, product seeding, deliverables, usage rights, and creator management tools.
- Ability to build and manage organized creator pipelines and scalable partnership processes.
- Strong communication, relationship management, analytical, and organizational skills.
- A proactive, independent working style with the ability to take full ownership of a function.
What Success Looks Like
- A growing network of qualified, activated, and productive creators.
- Strong affiliate engagement and measurable TikTok Shop sales contribution.
- Consistent delivery of high-quality UGC assets for marketing campaigns.
- Improved creator retention and repeat collaboration rates.
- Clear performance reporting and data-driven partnership decisions.
- A scalable, well-organized creator partnerships program.
Why Join?
- Build from the ground up: Take ownership of an in-house creator partnerships function and shape its processes.
- One of the first in-house marketing hires: The brand is moving key marketing functions in-house, and you will help set how this function works from day one.
- Direct access to the CEO: Report directly to the founder and contribute to decisions shaping the creator partnerships function.
- Build alongside a new marketing team: Join creative strategy, social media, and paid media specialists as the company develops its in-house marketing capabilities.
- A brand entering its next phase: The company is preparing to launch a new luggage line alongside its backpack and accessories range.
- Make a measurable impact: Connect creator relationships with content performance and e-commerce growth.
- Remote opportunity: Work remotely from anywhere in the United States.
Hiring Process
1. Initial screening with OnHires
2. Interview with the CEO
3. Practical assessment
4. Assessment review with the CEO
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the team
The Value Proposition & New Benefits team owns what our core value proposition for subscription should be, and the new benefits that bring it to life. We sit within the wider Subscription EMEA org, whose vision is to create the world's leading membership programme in local commerce, delivering unprecedented value and a world-class experience to members.
The role
We're looking for an Associarte, Strategy & Operations Manager to own strategy and execution for new benefits within Subscription. This is a hybrid strategy/build/run role: you'll define what to launch, then work cross-functionally to get it shipped and measure whether it's working. You'll be expected to move fluidly between strategic thinking and hands-on execution — this is not a role where strategy stops at a slide deck.
Typical problems you'll own:
What new benefits should we launch for Subscription — which ideas are worth pursuing, and what's the business case for each?
How do we prioritise and sequence a pipeline of benefit ideas against limited engineering, design, and operational capacity?
How do we define success for a new benefit before launch — what does a good outcome look like, and what would tell us to kill it?
Once live, how is a benefit actually performing — impact on acquisition, retention, frequency, and member satisfaction — against its cost to serve, and what does that tell us to do next?
How do we take a benefit from a small pilot to a scaled, steady-state feature, and what needs to be true operationally for that to work?
What you'll do
Own the strategy and roadmap
for new benefits within Subscription — build the analysis, the business case, and the plan, and drive it through to execution.
Cross-functional delivery
— partner with Product, Engineering, Design, Data Science, Marketing, and Finance to take benefit ideas from concept to launch, without formal authority over any of them.
Build and prioritise the benefit pipeline
— evaluate a stream of ideas (experiential, use-case specific, or otherwise), size their potential impact and cost, and decide what's worth building next.
Track ongoing performance
— maintain visibility into each live benefit's impact on acquisition, retention, frequency, and satisfaction against its cost to serve, flagging when something needs attention.
Scale what works
— take benefits from small pilots to steady-state features, defining the operating model, reporting cadence, and processes needed to run them sustainably.
Bring outside-in perspective
— track what Uber One, DashPass, Wolt+, Just Eat and Amazon Prime are doing with membership benefits, and translate what's relevant into Deliveroo's context.
Communicate to senior stakeholders
— write clear strategy documents and present recommendations, trade-offs, and results to leadership.
What we're looking for
5+ years of experience in strategy & operations, strategy consulting, or business operations — ideally with exposure to marketplaces, subscription/membership businesses, or consumer tech.
Commercial acumen
: strong understanding of marketplace dynamics and subscriber value; comfortable building a business case and owning a set of P&L-adjacent metrics.
Analytical rigor
: comfortable interpreting data and experiment results to make a clear business call — you'll partner with Data Science on the "how" and "so what."
Bias for action and ownership
: able to bring structure and clarity to ambiguous problems ("what should we build, and how will we know it worked?"), and to drive execution personally rather than just recommend.
Cross-functional influence
: track record of aligning senior stakeholders and diverse functions (Product, Eng, Finance, Marketing) around a shared plan in a fast-moving, matrixed environment.
Excellent written and verbal communication — able to distill complex trade-offs into a clear recommendation for leadership.
Nice to have
Multi-market experience across EMEA
Background in a subscription, loyalty, or membership business (delivery, e-commerce, fintech, or otherwise).
Benefits (Deliveroo standard — adjust per market)
Free Subscription
Up to 5% matched pension contributions
Equity / share awards eligibility
25 days annual leave plus bank holidays, increasing with tenure, plus 1 day paid volunteering leave
Funded private healthcare (core plan), with option to add family
Wellbeing perks: on-site gym / discounted gym membership, GymPass access
Enhanced parental leave from day one
Learning & development budget and access to RooLearn
Cycle to Work / Season Ticket Loan schemes
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: United States
Workplace: Remote
Location: Remote, United States
Commitment: Full-time, 9 AM–5 PM EST
Engagement: Senior independent contractor
Compensation: Fee negotiated based on experience and engagement model
Works directly with: CEO
About Our Client
Our client is a growing US-based direct-to-consumer brand in the travel and commuter accessories space, with a revenue run rate exceeding $10M. The company sells backpacks, carry-on gear and accessories through Shopify and TikTok Shop.
The company is building its internal marketing function, with paid acquisition as one of its key growth pillars. Its primary paid channels are Meta and TikTok.
The Role
You will own hands-on paid acquisition across Meta and TikTok. This is an operator role: you personally manage advertising accounts, make budget and optimization decisions, and turn creative performance data into clear direction for the Creative Strategy Lead.
This is not a people-management position. You are expected to remain directly involved in campaign execution, optimization and performance analysis.
You will work closely with Creative Strategy. They lead concepts, briefs and the cross-channel creative roadmap. You own account structure, delivery, asset-level analysis and testing execution. Together, you review results and decide what to iterate, scale or stop.
Responsibilities
Paid Media Strategy and Account Ownership
- Develop and execute DTC acquisition strategy, campaign architecture and channel allocation across Meta and TikTok.
- Independently make and own campaign and optimization decisions within approved budgets.
Creative Performance Analysis and Testing
- Analyze performance at the individual creative level: hooks, formats, messages, concepts, fatigue, delivery patterns and conversion outcomes.
- Design and execute rigorous creative tests: isolate variables, document hypotheses and results, identify scalable winners.
- Provide specific, evidence-based recommendations to Creative Strategy.
Budget Management and Profitable Scaling
- Allocate and scale spend with discipline against CAC, ROAS, MER, new-customer acquisition and contribution margin.
- Understand how creative quality affects account efficiency and scaling capacity.
Campaign Execution, Diagnosis and Recovery
- Launch and optimize campaigns, bidding, automation, pacing and experiments.
- Diagnose underperformance, including creative fatigue, offer or landing-page issues, tracking limitations and delivery shifts.
- Develop and execute recovery plans, measure outcomes and apply learnings to future campaigns.
Platform Expertise
- Stay current on meaningful changes in Meta and TikTok advertising systems, including Meta Andromeda and evolving automated campaign and creative-delivery capabilities.
- Evaluate the operational impact of these changes, test useful adaptations and explore additional channels when performance data supports expansion.
Requirements
- Personally managed at least $500K per month in DTC/e-commerce paid media spend, directly making budget allocation and optimization decisions. $1M+ per month under direct control is preferred.
- Proven expertise in creative-performance analysis and testing at scale, including asset-level patterns, creative fatigue, diversification, test design and commercial impact.
- Hands-on Meta and TikTok expertise, including current delivery, attribution, bidding and automation systems.
- Practical understanding of Meta Andromeda and the ability to adapt campaign structure, creative testing and optimization strategies to platform changes.
- Demonstrated ability to maintain acceptable acquisition efficiency while scaling, with strong command of CAC, ROAS, MER and contribution margin.
- Documented examples of performance decline, root-cause diagnosis and recovery, including creative-driven interventions.
- Experience translating paid-media findings into actionable creative recommendations while collaborating with a separate creative-strategy owner.
- Independent DTC commercial judgment and repeatable campaign and testing systems.
- Based in the United States.
How Success Is Measured
- Testing quality and throughput: Clear hypotheses, meaningful variations, documented outcomes and evidence-based decisions to iterate, scale or stop.
- Creative contribution: Identifying winners, detecting fatigue, improving the creative mix and connecting asset-level learning to business results.
- Budget ownership and economics: Disciplined allocation and scaling evaluated through CAC, MER, ROAS and contribution margin in context.
- Performance recovery: Timely root-cause diagnosis, decisive corrective action and measurable results.
- Platform mastery: Informed adoption or rejection of meaningful Meta and TikTok changes.
Why This Role
- Own meaningful DTC media investment across Meta and TikTok, with real responsibility for performance decisions at scale.
- Work directly with the CEO and Creative Strategy, turning creative testing and platform insights into commercially effective acquisition.
- Contribute to the development of a growing consumer brand's marketing function.
- Explore new acquisition channels when the evidence supports expansion.
Hiring Process
1. Initial screening with OnHires
2. Interview with the CEO
3. Practical assessment
4. Assessment review with the CEO
Location: Valencia
Workplace: OnSite
ROLE HIGHLIGHTS:
- Senior Software Engineer (Tasking and Planning)
- Location: Valencia
- Department: Ground Segment
- Reports to: Senior Staff Software Engineer
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
There are very few positions where you write software that directs a satellite to collect intelligence from space. Where the physics is real, the users are in the room, and the platform is early enough that you shape what it becomes.
We are building capability that contributes to the defence of Europe. The standards are high, the problems are hard, and the impact is tangible. If you want to bring great technical skill to a mission that matters, we would like to hear from you.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
WHAT YOU WILL BUILD:
- Domain Services. Backend services handling task management and sensor planning. Event-driven workers that perform opportunity calculation and synchronise state asynchronously via NATS JetStream. PostgreSQL for persistence. Responsiveness and resilience at the service of the mission.
- Customer-facing APIs. Stable, performant interfaces that can evolve but must not break users in doing so. The observability stack and troubleshooting capabilities needed to support our customers in production.
- Geospatial Databases. Performant indexes able to resolve geospatial queries against large datasets and ingest new data often.
- Tasking and Planning Engines. Orbit propagation, pass prediction, acquisition geometry, sensor configuration parameters, and coverage footprint computation. Applied science mathematics turned into operational capability via Software.
- Whatever the future brings. Cross-sensor coordination, satellite autonomy, new collection strategies, and capabilities that will emerge from continuous learning and close collaboration with customers
WHAT WE’RE LOOKING FOR
Must haves:
- Strong software engineering fundamentals. You design evolvable, resilient, performant systems. You can reason about concurrency and how transactions work. You can make calculated trade-offs between Performance, Consistency and Availability. You are able to choose technologies and design data models that optimise for their data ingestion and access patterns. You understand the difference between “At most once”, “At least once” and how to design systems around those guarantees.
- Production experience. You have designed, built, and operated services in production that served real customers and had real economic consequences attached to their availability. You know how to make your systems resilient and observable.
- API design experience. You know how to design APIs that enable users, encapsulate unnecessary complexity, and expose opportunity. APIs that remain evolvable but don’t break users who don’t want to adopt the new features.
- AI-leaning attitude and experience. You understand that AI is restructuring how knowledge work is done and are open to continuously learning about it. You know how to leverage agentic workflows in multiple stages of your engineering process. Not tentatively, but as a primary tool. You understand their strengths and limitations, and you use them to move faster without sacrificing quality.
- Fast learner in technical domains. This role involves orbital mechanics, RF physics, and geospatial data. You don’t need to come in knowing these, but you do need to be the kind of engineer who can pick up a new domain quickly, ask sharp questions, and start contributing before you’ve mastered every detail.
- Ability to work from ambiguity. You can take a loosely defined operational need (e.g. “we need users to de-conflict between competing collection plans”) and turn it into concrete engineering work. You ask the right questions, make well-reasoned decisions, and adjust when new information arrives.
- Effective communication across domains. You will work alongside people who think in many different ways and work in different contexts. You can listen carefully, ask precise questions, and articulate technical trade-offs in terms that everybody can understand, and adjust to your audience accordingly.
Nice to haves:
- Orbital mechanics. Experience with TLEs, SGP4 propagation, pass prediction, and acquisition geometry. Familiarity with tools like Skyfield, GMAT, or STK. This is valuable but learnable on the job.
- Geospatial engineering. GeoJSON, CZML, WGS84, map projections, coverage polygons, and ground footprints. Experience building systems that process and render geospatial data.
- Space, defence, or intelligence sector experience. You have worked in an environment where users depend on the software you build, where the physics constrains what is possible, and where the quality of your work has direct operational consequences. You understand what a tasking workflow looks like from a user perspective.
- Frontend engineering. Experience with Next.js, React, and TypeScript, particularly for data-intensive or real-time visualisation applications. Experience with CesiumJS or deck.gl http://deck.gl is a plus.
HOW WE WORK:
- AI-enhanced engineering. We lean into AI in all stages of our engineering process. We use it to learn new domains, analyse a problem space, design solutions, implement code, troubleshoot issues, and communicate better. We expect engineers to lean into these tools as a core part of how they work, not as an occasional shortcut. The goal is not to replace thinking and ownership but to make us more efficient and compress the time needed between idea and working software.
- Rapid iteration with discipline. We prototype quickly, validate ideas, discard what does not work, and invest in what does. We aim for both Speed and Rigor.
- Engineers and product, side by side. We don’t work from requirements handed over a wall. Engineers sit with Product Managers and operational stakeholders, understand the mission context first-hand, and collaborate on what to build next. The best ideas come from people who understand both the problem and the technology deeply enough to see possibilities that neither side would find alone.
- Deliberate about where we invest. Not every wall needs to be indestructible. Domain boundaries, data models, and event contracts are built carefully because they are expensive to change later. Prototypes, UI experiments, and exploratory features are built to learn, not to last. We take on technical debt intentionally and with eyes open, knowing exactly which shortcuts we are taking, why, and when we will revisit them.
APPLICATION PROCESS
- TA screening
- HM Interview
- Use Case/Technical Interview
- Cultura + Values Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: United States
Workplace: Remote
Hiring Partner: OnHires, on behalf of our client
Employment: Full-time · Remote · United States
Schedule: Monday–Friday, 9-to-5
Compensation: 100,000-120,000 per year
About Our Client
Our client is a growing US-based direct-to-consumer brand specializing in bags, backpacks, travel accessories, and everyday carry products.
As the company expands its product portfolio and builds out its in-house marketing capabilities, it is looking for a Creative Strategy Lead to take ownership of performance creative strategy and establish a structured, insight-driven creative testing process.
This is a newly created role reporting directly to the CEO, with the opportunity to shape how the brand develops, tests, and improves its advertising creative.
The Role
We are looking for a hands-on Creative Strategy Lead who combines strong consumer understanding, original creative thinking, direct-response storytelling, and performance analysis.
You will own the creative process from customer research and concept development through scripting, briefing, creative direction, testing, and iteration.
Your primary focus will be paid advertising creative, particularly across Meta, TikTok, and other relevant acquisition channels, while collaborating with the teams responsible for organic social and creator partnerships.
This is an individual contributor role with no direct reports. You will personally develop creative concepts, hooks, scripts, and briefs while working with creators, editors, and designers who produce the final assets.
You will collaborate closely with Paid Media, Social Media, and Creator Partnerships specialists, each of whom retains ownership of their respective functions.
Key Responsibilities
Creative Research & Concept Development
- Research customer motivations, purchasing behavior, pain points, objections, product use cases, and competitor positioning.
- Turn consumer insights into original advertising concepts, messaging angles, hooks, scripts, and visual directions.
- Develop creative variations tailored to different audiences, platforms, and stages of the customer journey.
- Identify opportunities to communicate product benefits through compelling direct-response storytelling.
Performance Analysis & Creative Testing
- Own and continuously improve the creative testing roadmap, with paid performance as the primary focus.
- Develop clear testing hypotheses, prioritize creative experiments, and document results and learnings.
- Analyze creative-level performance alongside Paid Media specialists, using metrics such as hook rate, hold rate, CTR, CVR, and CAC where relevant.
- Translate performance insights into stronger concepts, messaging, scripts, and creative iterations.
- Connect creative decisions to customer acquisition, conversion, and commercial outcomes.
Creative Briefing & Production Direction
- Personally write creative briefs, advertising scripts, hooks, and production guidelines.
- Translate creative concepts and testing hypotheses into clear, actionable instructions for creators, editors, and designers.
- Direct the creative development process from initial concept through final asset review.
- Review completed assets for messaging accuracy, creative quality, product representation, and alignment with testing objectives.
- Provide specific, actionable feedback to improve creative execution.
Creative Systems & Collaboration
- Establish repeatable workflows connecting consumer research, creative development, production, testing, and iteration.
- Maintain clear creative priorities and an organized testing roadmap.
- Collaborate with Paid Media, Social Media, and Creator Partnerships teams to align creative strategy with channel objectives.
- Improve creative quality, production efficiency, and the consistency of performance-driven decision-making.
What We're Looking For
Required Experience & Skills
- Proven hands-on performance creative strategy experience with DTC brands selling physical consumer products, including ownership of creative concepts, testing, and performance-driven iteration.
- Recent experience developing paid advertising creative for e-commerce or direct-to-consumer products.
- A portfolio demonstrating personally developed creative concepts, hooks, scripts, and briefs, ideally supported by testing insights and measurable commercial outcomes.
- Strong consumer research skills and the ability to translate customer insights into compelling advertising concepts.
- Excellent direct-response copywriting, storytelling, and creative judgment.
- Demonstrated experience developing and executing structured creative testing programs.
- Ability to interpret creative performance data and use findings to guide subsequent creative decisions.
- Experience briefing and directing UGC creators, video editors, designers, and other creative production partners.
- Ability to take ownership of creative strategy while remaining actively involved in hands-on execution.
- Strong collaboration and communication skills, including professional English proficiency.
Nice to Have
- Experience working in-house with a physical consumer-product DTC brand.
- Background in lifestyle, fashion, accessories, travel products, outdoor gear, or related consumer categories.
- A track record of sustained ownership, long-term contributions, and measurable creative improvements within a brand or client account.
We value demonstrated expertise, the quality of your work, and your ability to drive meaningful creative improvements over job titles alone.
What Success Looks Like
- A consistent pipeline of original, differentiated advertising concepts grounded in customer research.
- A structured and prioritized creative testing roadmap with documented hypotheses, results, and learnings.
- High-quality, production-ready scripts and briefs that enable efficient creative execution.
- Clear, actionable creative direction and feedback for production partners.
- Continuous, evidence-based improvements in creative performance.
- Strong collaboration between creative strategy, paid media, and creator teams.
- Creative decisions that contribute to customer acquisition efficiency, conversion, and business growth.
Why Join
- Own the creative strategy function: Take responsibility for building and improving the brand's performance creative process.
- Direct access to the CEO: Have a voice in creative priorities and work closely with the person setting the company's direction.
- Make a measurable impact: Connect your ideas and creative testing decisions to real commercial results.
- Stay hands-on: Focus on creative thinking, research, scripts, testing, and execution rather than people management.
- Help shape a growing DTC brand: Work with an expanding portfolio of products designed for travel, work, and everyday life.
- Help build the in-house marketing function: Join a growing team and shape how creative strategy operates as the brand scales.
Hiring Process
1. Introductory interview with an OnHires recruiter.
2. Interview with the CEO.
3. Practical case assignment.
4. Follow-up discussion of the assignment.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Engineering Manager on GitLab's Authentication team, you'll build and lead a team of engineers in Bangalore who own how users, applications, tokens, and artificial intelligence (AI) agents sign in to GitLab. At GitLab, we see our team as our product. You'll need to be technically credible in authentication protocols such as OAuth 2.0, OpenID Connect (OIDC), and Security Assertion Markup Language (SAML). Your main focus will be hiring well, growing your engineers, and helping the team deliver on commitments that other parts of GitLab depend on. You'll guide your team's work on OAuth across Cells, global identities, token consolidation, and moving authentication out of the Ruby on Rails monolith onto GATE, GitLab's new authentication and authorization platform. You'll manage these multi-quarter programs with fixed deadlines and many dependent teams.
What you'll do
Hire, onboard, and grow a team of senior and intermediate engineers in Bangalore, working with talent acquisition during a high-volume hiring period.
Own delivery for your team's part of the authentication roadmap: plan in milestones, track risks early, and communicate clearly when a date is at risk and what would change it.
Work with your Staff Engineer and Product Manager to turn architecture decisions into shippable, feature-flagged increments.
Protect your team's focus. Manage requests from other teams through one intake path, and make trade-offs visible to leadership.
Coordinate with the GATE Core, GATE Infra, Authorization, and Tenant Scale (Cells and Organizations) teams across India, Europe, and the Americas.
Make sure the team runs what it builds, including on-call coverage, incident response for authentication issues, rate limits, and production readiness for new services.
Build a team culture where security comes first, decisions are written down, and code review is thorough and kind.
Give clear, regular feedback, run career conversations, and handle performance issues early.
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
Significant experience as an engineering manager of backend or platform teams, including hiring and growing senior engineers.
A background as an engineer in identity, authentication, or security systems, with enough depth in OAuth 2.0, OIDC, SAML, and JSON Web Tokens to review designs and ask probing questions.
Experience delivering complex, multi-team programs against fixed dates, including migrations that must not disrupt existing customers.
Experience running production services, including on-call coverage, incident response, and reliability work.
Working knowledge of Ruby on Rails or Go.
Experience building a new team or growing one quickly while keeping the hiring bar high.
Clear, concise written English and comfort leading a team in an all-remote, asynchronous company across time zones.
About the team
We're part of the Security Platform stage, alongside Authorization, GATE Core, GATE Infra, Secrets Manager, and other security teams. You'll partner closely with our existing Authentication engineers in Europe and the Americas.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
juniorTokyo (Japan); We encourage applicants from all backgrounds to apply
ГибридLimassol; Nicosia; Athens; Thessaloniki
ОфисEspoo
ГибридseniorEspoo
УдалённоleadUnited States
London, England; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоseniorUnited States
ОфисseniorValencia
УдалённоleadUnited States
Bangalore, India; Clear, concise written English and comfort leading a team in an all-remote, asynchronous company across time zones