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Location: Braga, Portugal Workplace: fully David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Danish speaking Customer Service Representative to join their team in Braga. Position: Customer Service Representative Location: Braga, Portugal Work model: Remote Employment type: fixed term (6 months) with possibility of extension / permanent contract DUTIES AND RESPONSIBILITIES: Handle inquiries and requests across various communication channels, ensuring accurate and timely updates in internal systems Foster positive relationships by delivering prompt and courteous support Support customer satisfaction and long-term engagement by ensuring effective resolution of issues Maintain a professional and empathetic approach in all customer interactions Work collaboratively with colleagues and leadership to achieve team objectives Share insights on recurring challenges and suggest opportunities for process or service improvements. REQUIREMENTS: Native / fluent in Danish both verbal and written. Fluent in English (minimum B2 level) Previous experience in customer service would be advantagous Strong verbal and written communication skills across various platforms (phone, email, chat, social media) Basic understanding of customer service principles and the ability to follow standard procedures Ability to handle technical inquiries and troubleshoot common issues with guidance Ability to quickly learn new softwares and technologies Effective problem-solving skills and the ability to work collaboratively in a team-oriented environment. Organized, detail-oriented, and able to manage multiple tasks simultaneously Willingness to learn and adapt in a fast-paced or evolving support environment. OFFER: Competitive salary with performance-based incentives Professional growth opportunities within the BPO industry Collaborative and supportive work environment Access to exclusive travel perks and discounts And many more!

Location: Braga, Portugal; Porto, Portugal Workplace: fully David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Danish speaking Customer Service Representative to join their team in Braga. Position: Customer Service Representative Location: Braga, Portugal Work model: Remote Employment type: fixed term (6 months) with possibility of extension / permanent contract DUTIES AND RESPONSIBILITIES: Handle inquiries and requests across various communication channels, ensuring accurate and timely updates in internal systems Foster positive relationships by delivering prompt and courteous support Support customer satisfaction and long-term engagement by ensuring effective resolution of issues Maintain a professional and empathetic approach in all customer interactions Work collaboratively with colleagues and leadership to achieve team objectives Share insights on recurring challenges and suggest opportunities for process or service improvements. REQUIREMENTS: Native / fluent in Danish both verbal and written. Fluent in English (minimum B2 level) Previous experience in customer service would be advantagous Strong verbal and written communication skills across various platforms (phone, email, chat, social media) Basic understanding of customer service principles and the ability to follow standard procedures Ability to handle technical inquiries and troubleshoot common issues with guidance Ability to quickly learn new softwares and technologies Effective problem-solving skills and the ability to work collaboratively in a team-oriented environment Organized, detail-oriented, and able to manage multiple tasks simultaneously Willingness to learn and adapt in a fast-paced or evolving support environment. OFFER: Opportunity to work with a leading global travel & tourism brand Competitive salary with performance-based incentives Professional growth opportunities within the BPO industry Collaborative and supportive work environment Access to exclusive travel perks and discounts And many more!

Location: Подольск Ищешь работу с возможностью карьерного развития и роста? Сбер раскроет твой карьерный потенциал! Откликайся! Обязанности ### **Что мы предлагаем:** * квартальную, годовую премию и ежегодный пересмотр зарплаты * возможность влиять на свой доход и зарабатывать больше * быстрый старт карьеры для тех, кто без опыта * работу недалеко от дома * уникальную систему онлайн обучения Сбера для карьерного развития и роста  * расширенный ДМС и льготное страхование для семьи * бесплатную подписку СберПрайм+, скидки на продукты компаний-партнеров * вознаграждение за рекомендацию друзей в команду Сбера * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ. Требования ### **Что нужно делать:** * проводить презентации по зарплатным проектам для организаций * проводить переговоры с компаниями по вопросам реализации зарплатных проектов * сопровождать и поддерживать действующих клиентов * анализировать рынок для привлечения на зарплатный проект, формировать стратегию по привлечению клиентов. Условия ### **Мы ждем, что ты:** * специалист со средним профессиональным образованием и выше, а также опытом работы от года * активно используешь гаджеты * базовые знания работы с искусственным интеллектом (например, Гигачат) * уверенно используешь MS Office. Присоединяйся к команде Сбера!

Location: Spokane, WA About Snap! Mobile, Inc: Founded in 2014, Snap! Mobile is the creator of Snap! Raise, the nation’s largest and top-performing digital fundraising platform for high school and youth athletics and activities. Since its founding, Snap! Raise has helped over 150,000 schools, groups, and teams raise more than $1 billion . Snap! Mobile supports schools, teams, and organizations with Snap! Mobile One, an all-in-one app designed to simplify operations and enhance community engagement. Snap! Mobile One combines the power of Snap! Raise fundraising, fan and community engagement, event scheduling, registration, website management, messaging services, money management, and spirit wear to deliver everything administrators need to succeed in one easy-to-use app. About the Role: As an Account Executive , you will drive the performance and success of your territory by executing a strategic sales plan to generate and develop business opportunities across schools and organizations in your area. You will be responsible for establishing relationships and maintaining and growing existing business. Snap Mobile Account Executives make a tremendous impact and are trusted by athletic directors, coaches, educators, booster clubs, and their communities to support the programs of those we serve. This is a Full-Time position. A Day in the Life Grow business and achieve sales targets by developing, and executing a territory plan Earn credibility as an industry expert for athletic directors, coaches, group leaders, and administrators Understand customer objectives, and articulate relevant technology and industry trends Represent Snap! Mobile at events to influence sales opportunities Build and cultivate customer relationships at schools, districts, club sports Manage sales pipeline and provide accurate sales forecasts Maintain accurate customer records within the company’s systems, including HubSpot Role Progression Within 1 Month, You Will: Complete new hire onboarding including eLearning courses, certification, instructor-led training, role-play, and mentorship Begin outreach to cultivate customer relationships with coaches, group leaders, athletic directors, and financial/district administrators Effectively manage all steps in the sales process and track progress in CRM Learn best practices, processes, and business tools used including HubSpot Within 3 Months, You Will: Be executing a strategic territory growth plan, built in collaboration with your manager Feel confident in prospecting new business, conducting discovery calls, and presentations to customers both in-person and digitally Know how to prospect to create new revenue opportunities Within 6 Months, You Will: Complete sales activities at volume with a high degree of independence, both in-person and digitally Prospect and close sales toward quarterly and annual targets Work sales opportunities from beginning to end, resulting in new business Increase customer saturation and retention rates, add revenue through customer acquisition What Sets Us Apart? Work with an industry leader to innovate and develop products to serve our customers Work with a team that has a proven track record of growth and achievement Support your community, and it’s future leaders by providing a better opportunity You will be challenged and encouraged to broaden your skills Regular social & philanthropic events Access to personal development courses and tools internally About You You are organized, get things done, and routinely exceed goals You are comfortable in a quickly changing environment and adapt to reach high-performance You have a strong desire to learn in a fast-moving technology company Thrive on open transparency, communication, and collaboration 2+ years of sales experience Requirements: Clean driving record Compensation: Base Salary $50K + Commission, uncapped with average OTE of $70K - $175K in year one Snap! Mobile is proud to offer the following benefits: Medical, Dental, Vision 401K with a 4% match from the company 13 paid holidays Unlimited PTO Compensation: Base + Commission with an average OTE of $75 -95K in year one. Account Executive Compensation $75,000 — $95,000 USD CA Residents click here for privacy policy We use E-verify to onboard new hires. Please click here to learn more.

Location: Orange County, CA About Snap! Mobile, Inc: Founded in 2014, Snap! Mobile is the creator of Snap! Raise, the nation’s largest and top-performing digital fundraising platform for high school and youth athletics and activities. Since its founding, Snap! Raise has helped over 150,000 schools, groups, and teams raise more than $1 billion . Snap! Mobile supports schools, teams, and organizations with Snap! Mobile One, an all-in-one app designed to simplify operations and enhance community engagement. Snap! Mobile One combines the power of Snap! Raise fundraising, fan and community engagement, event scheduling, registration, website management, messaging services, money management, and spirit wear to deliver everything administrators need to succeed in one easy-to-use app. About the Role: As an Account Executive , you will drive the performance and success of your territory by executing a strategic sales plan to generate and develop business opportunities across schools and organizations in your area. You will be responsible for establishing relationships and maintaining and growing existing business. Snap Mobile Account Executives make a tremendous impact and are trusted by athletic directors, coaches, educators, booster clubs, and their communities to support the programs of those we serve. This is a Full-Time position. A Day in the Life Grow business and achieve sales targets by developing, and executing a territory plan Earn credibility as an industry expert for athletic directors, coaches, group leaders, and administrators Understand customer objectives, and articulate relevant technology and industry trends Represent Snap! Mobile at events to influence sales opportunities Build and cultivate customer relationships at schools, districts, club sports Manage sales pipeline and provide accurate sales forecasts Maintain accurate customer records within the company’s systems, including HubSpot Role Progression Within 1 Month, You Will: Complete new hire onboarding including eLearning courses, certification, instructor-led training, role-play, and mentorship Begin outreach to cultivate customer relationships with coaches, group leaders, athletic directors, and financial/district administrators Effectively manage all steps in the sales process and track progress in CRM Learn best practices, processes, and business tools used including HubSpot Within 3 Months, You Will: Be executing a strategic territory growth plan, built in collaboration with your manager Feel confident in prospecting new business, conducting discovery calls, and presentations to customers both in-person and digitally Know how to prospect to create new revenue opportunities Within 6 Months, You Will: Complete sales activities at volume with a high degree of independence, both in-person and digitally Prospect and close sales toward quarterly and annual targets Work sales opportunities from beginning to end, resulting in new business Increase customer saturation and retention rates, add revenue through customer acquisition What Sets Us Apart? Work with an industry leader to innovate and develop products to serve our customers Work with a team that has a proven track record of growth and achievement Support your community, and it’s future leaders by providing a better opportunity You will be challenged and encouraged to broaden your skills Regular social & philanthropic events Access to personal development courses and tools internally About You You are organized, get things done, and routinely exceed goals You are comfortable in a quickly changing environment and adapt to reach high-performance You have a strong desire to learn in a fast-moving technology company Thrive on open transparency, communication, and collaboration 2+ years of sales experience Requirements: Clean driving record Compensation: Base Salary $40K + Commission, uncapped with average OTE of $70K - $175K in year one Snap! Mobile is proud to offer the following benefits: Medical, Dental, Vision 401K with a 4% match from the company 13 paid holidays Unlimited PTO Compensation: Base + Commission with an average OTE of $75 -95K in year one. Account Executive Compensation $75,000 — $95,000 USD CA Residents click here for privacy policy We use E-verify to onboard new hires. Please click here to learn more.

Location: Remote Lightning Labs is looking for a Lightning Evangelist who is passionate about bringing bitcoin to the next billion people with the Lightning Network. This role will be focused on growing and connecting with the global Lightning community including developers, founders, end users, and enthusiasts. The ideal candidate would have experience engaging with the bitcoin community, a track record of connecting with developers across the world, and a drive to continually improve the developer experience of building with Lightning. Responsibilities:  - Lightning Community Engagement - Embed yourself in the global Lightning community, from end users to application builders to routing node operators to protocol developers. Understand their priorities and how Lightning Labs can help. - Attract new developers to the Lightning Network by connecting them with like-minded people exploring the possibilities of what can be built, highlighting community projects, and helping to organize opportunities for new developers to get involved. - Organize developer and community calls to communicate the latest updates from Lightning Labs, and help the product and engineering teams incorporate external feedback. - Business Development - Source new potential customers, from new Lightning-first developers to bitcoin technical teams that want to add Lightning support to existing companies that want to integrate stablecoins on Lightning into their products. - Support existing customers as a point of contact for issues with their software and by explaining new features and the business-related impacts of upgrading.  - Understand business goals, and connect potential or existing customers with ecosystem participants that will help them succeed. Location: Global and remote. Proximity to US time zones preferred. Requirements: - Passion for bitcoin, Lightning, and the mission of bringing financial freedom to the world. - Proactive and creative problem solver with a focus on solving real problems for real people. - Excellent communicator both externally regarding Lightning Labs’s technology and products, and internally regarding learnings from community discussions. - Comfortably tackles open‑ended problems, outlining clear hypotheses, iterating quickly, and measuring impact to guide next steps. Preferred: - Experience presenting about bitcoin or Lightning at events such as conferences or meetups, on videos or podcasts, or writing relevant articles or other materials. - Experience working with emerging markets.

Location: Madrid; Barcelona, Catalonia; Valencia Workplace: remote Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation.  The company employs 5, 000 specialists.  We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.  The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe. Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements. The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission. Qualifications & Skills: Spanish native and fluent English; knowledge of the Portuguese language is a plus. Experience in business development, sales, or a related field, preferably in the fire safety or security systems industry. Ability to perform market analysis and contribute to the development of business plans. Knowledge of the Spanish fire markets is required. A basic understanding of other Ajax product lines, including intrusion detection, CCTV, automation, and water systems. Strong communication and negotiation skills with the ability to influence key stakeholders. Self-motivated with a strategic mindset and the ability to work independently and collaboratively. Willingness to travel within the Iberia region as needed. Responsibilities: Market Growth & Strategy: Collaborate with the Iberia Country Manager to define a comprehensive business plan and strategy for expanding Ajax's fire system offerings across Spain and Portugal. Market Analysis: Conduct comprehensive market analysis to identify new opportunities, trends, and challenges in the fire safety sector. Develop actionable insights to inform market entry and growth strategies. Business Planning: Support the future growth of Ajax fire systems by contributing to the creation of long-term business strategies and tactical plans to increase market share in the residential and commercial sectors. Regional Expertise: While knowledge of Spanish fire safety markets is an advantage, it is not a requirement. However, understanding and adapting to Iberian market dynamics is essential. Product Knowledge: Gain a solid understanding of the broader Ajax product portfolio, including intrusion detection, CCTV, automation, and water systems, to effectively support cross-product sales and integration. Stakeholder Collaboration: Work closely with internal teams, including sales, marketing, and technical support, to ensure alignment on objectives and to deliver exceptional service to customers. Customer Engagement: Establish and maintain relationships with key stakeholders, including distributors, installers, and end-users, to foster partnerships and drive sales growth. Reporting: Regularly report on market conditions, sales performance, and future opportunities to the Iberia Country Manager and other senior leadership. We offer: Competitive salary + bonuses; A strong and well-coordinated team of professionals; Ambitious tasks and challenges; Opportunity to grow and develop. We are working to ensure that people's lives are calm and the world safe. Let's become a part of the team that creates in Ukraine a smart and useful global product.   PS.: Please, send your CV in English

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring RECEPTIONIST for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The Receptionist assists the Front Office Manager with the Front Desk operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality school or related field from an accredited college or university or the international equivalent, preferred. Five or more year progressive management experience in an upscale hotel or cruise ship of which three years as Receptionist. Strong communication, problem solving, decision making, and interpersonal skills. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Proficiency with Microsoft Office and company computer software. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc… Responsible to answer and to provide information to passengers when needed. Any issue must be dealt with promptly and passengers must be advised as soon as the necessary actions are taken. If you are not able to solve this problem please call your superior. In case of emergency call the bridge. Assist Front Office Manager to process all passengers at embarkation-registration. This to include lifting cruise tickets, passports, any other document. Assist guests in correct and prompt charging of their on board deposits to account Assist Front Office Manager in issuing a landing card to each passenger embarking Receives Lost & Found items. Prepare an inventory of the contents of purses in presence of person submitting the found, and get a confirming sign on the inventory form. Maintain a logbook of all found items and reports of the lost items. Control access to passenger’s safety deposit boxes and maintain a signature logbook for each box, requiring correct signature, date and timing for each entry. Ensure that all passengers’ complaints received at the front desk and entered in the logbook and make sure that are either settled immediately or reported to the Front Office Manager for the follow-ups. Assists Front Office Manager for the smooth and accurate guest account and related matters. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring NIGHT AUDITOR for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: Night Auditor assists the Chief Purser in the Accounting Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality, business administration or related field from an accredited college or university or the international equivalent, preferred. Five or more year progressive management experience in an upscale hotel or cruise ship of which three years as Night Auditor. Strong communication, problem solving, decision making, and interpersonal skills. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance. Proficiency with Microsoft Office, IISII computer software. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Plans, organizes, supports, controls, and evaluates the operation of the Accounting Department together with the Chief Purser. Accomplishes the targets set forth by the company through the management of subordinates. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc… Assist the Chief Purser in maintaining and updating the Purser/Accounting Operation Manual. Performs the Daily Auditing procedure of the ship. This includes the reviewing of charges and payments, generating sales and revenue reports for all posting and sales centers’ of the ship, linking passenger accounts, transferring of charges, Voiding incorrect posting, sending Pre-authorization and Authorization of credit cards for both passengers and crew settlements and informing passengers of their outstanding balances through interim and final Account statement. Responsible to answer and to provide information to passengers when needed. The Night Auditor is in charge of the front desk during the night hours thus the basic function of the front desk must be acted. She is a helpful liaison between the passenger and the rest of the ship.  She should be able to act on complaints may it be justified or not. Any issue must be dealt with promptly and passengers must be advised as soon as the necessary actions are taken. If you are not able to solve this problem please call your superior. In case of emergency call the bridge. etc. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring GUEST RELATIONS MANAGER for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The Guest Relations Manager assists the Front Office Manager in ensuring our guests have only the best experiences while they stay on board, taking their time with us from ordinary to extraordinary! You’ll also develop strategies to keep guest satisfaction high and train other reception staff members on best practices. Making sure all guest needs and requests are processed in timely manner to a positive guest satisfaction having in mind company policies and regulations and with minimal cost impact. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred. Five or more year progressive management experience in an upscale hotel or cruise ship of which two years as Guest Relations Manager Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance. Proficiency with Microsoft Office, Lotus Note, IISII, Fidelio Cruise and/or Linux computer software. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Plans, organizes, supports, controls, and evaluates the operation of the Guest Relation Services together with the Front Office Manager. Accomplishes the targets set forth by the company through the management of subordinates. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc. Assist the Front Office Manager in maintaining and updating the Administration Manual Serve as a point of contact for guests, answering any questions and helping with any needs they might have Anticipate the needs and accommodations of all guests Tailor recommendations to guests based on occasions, wants, and needs Resolve all guest complaints in a timely and courteous manner Work alongside other departments, such as housekeeping and room service, to provide a top-notch experience for guests Promote other departments’ amenities and offerings Train front office team members on hospitality best practices Together with FOM assign tasks to front office team members based on daily schedules Provide reports to senior management on a regular basis Responsible to answer and to provide information to passengers when needed. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring FRONT OFFICE MANAGER for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The Front Office Manager is responsible for the overall management and supervision of the front office/reception operations. This includes guest check-in/check-out, reservations, concierge services, and ensuring guest satisfaction. Responsible for ensuring a positive and memorable guest experience throughout their stay. This role focuses on proactive guest service, resolving guest issues, and building strong guest relationships WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred. Five or more-years progressive management experience in an upscale hotel or cruise ship of which three years as Receptionist / Sr. Receptionist. Excellent communication, problem solving, decision making, and interpersonal skills. Strong organizational and management skills in a multicultural and dynamic environment. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance. Proficiency with Microsoft Office, Lotus Note, IISII, Fidelio Cruise and/or Linux computer software. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Plans, organizes, supports, controls, and evaluates the operation of the Front Desk together with Chief Purser and or HM. Accomplishes the targets set forth by the company through the management of subordinates. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc. Assist the Chief Purser in maintaining and updating the Administration Manual. Responsible to answer and to provide information to passengers when needed. Any issue must be dealt with promptly and passengers must be advised as soon as the necessary actions are taken. If you are not able to solve this problem please call your superior. In case of emergency call the bridge. In charge to organize and process all passengers at embarkation-registration. This to include and not limited to passport collection, cabin keys issuance, and all needed for smooth embarkation process, with assistance of AFM as well outside agents (i.e. Sochi operation) Receives Lost & Found items. Prepare an inventory of the contents of purses in presence of person submitting the found, and get a confirming sign on the inventory form. Monitoring maintaining of a logbook of all found items and reports of the lost items. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring SELECTION HOSTESS for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The Selection Hostess assists the management onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Strong communication, problem solving and interpersonal skills. Customer service and conflict resolution skills. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: Warmly welcome guests as they arrive, providing a friendly and inviting atmosphere. Offer assistance, answer inquiries, and direct guests to their designated areas. Manage reservations, ensuring accurate recording and timely communication with the kitchen and serving staff. Use reservation systems to track and organize bookings. Organize and optimize seating arrangements to accommodate reservations and walk-in guests. Consider factors such as server sections, table turnover, and special requests. Maintain a wait-list during peak hours, keeping guests informed about estimated wait times. Provide alternatives or recommendations to enhance the guest experience. Act as a communication hub between guests, servers, and kitchen staff to ensure efficient service. Relay special requests, allergies, or other pertinent information to the appropriate personnel. Be knowledgeable about the menu, including daily specials, ingredients, and preparation methods. etc. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring HOSTESS for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The Hostess assists the management onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally. Customer service-oriented role responsible for welcoming guests, checking seating assignment, and ensuring their overall dining experience is pleasant. Restaurant Hostesses are the first point of contact for guests and are expected to provide excellent customer service. Friendly and outgoing personality, excellent communication skills, and the ability to multitask. Restaurant Hostesses must also be able to handle customer complaints or issues in a professional and timely manner. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Strong communication, problem solving and interpersonal skills. Customer service and conflict resolution skills. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: Warmly welcome guests as they arrive, providing a friendly and inviting atmosphere. Offer assistance, answer inquiries, and direct guests to their designated areas. Provide alternatives or recommendations to enhance the guest experience. Relay special requests, allergies, or other pertinent information to the appropriate personnel. Be knowledgeable about the menu, including daily specials, ingredients, and preparation methods. Promote special offerings, promotions, and upsell items to enhance the overall dining experience and increase revenue. Encourage guests to explore new menu options. Monitor and maintain cleanliness in the waiting area, ensuring a tidy and welcoming environment. etc. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: Düsseldorf - Stadtbezirk 1, Germany; Frankfurt am Main, Germany; Ingolstadt - Unterhaunstadt, Germany; Wandsbek, Germany; Cologne, Germany Verwandeln Sie Ihre Leidenschaft für Luxus in eine Karrierechance. Entdecken Sie die Welt der Premiummarken und hinterlassen Sie einen bleibenden Eindruck in den Bereichen Mode, Schönheit, Schmuck oder Automobile. Über die Rolle: Als Evaluator für Luxusmarken tauchen Sie in die Welt des Luxus ein, um Kundenerfahrungen diskret zu bewerten und kritisches Feedback zu geben, das den Marken hilft, ihre Dienstleistungen zu verbessern. Ob Sie Boutiquen besuchen, online einkaufen oder ein Produkt zurückgeben - Ihre Stimme prägt die Zukunft des Luxus. Flexibilität - jeder Besuch in einem Geschäft dauert etwa 20 Minuten, so dass Sie die Flexibilität haben, mehrere Aufgaben zu erfüllen. Häufige Gelegenheiten - führen Sie mehrere Einsätze pro Monat durch und arbeiten Sie mit einigen der renommiertesten Marken weltweit zusammen. Was Sie tun werden: 1. Wählen Sie Ihre Aufgaben - stimmen Sie Ihre Missionen mit Ihren persönlichen Vorlieben und Ihrem Profil ab. 2. Besuchen Sie Luxusgeschäfte oder bewerten Sie online - sprechen Sie mit den Verkäufern in den Geschäften oder online, bequem von zu Hause aus. 3. Beobachten Sie genau - prüfen Sie das Ambiente, die Servicequalität und das allgemeine Kundenerlebnis. 4. Geben Sie ehrliches Feedback - nutzen Sie unsere Plattform, um Ihre Beobachtungen über Fragebögen mitzuteilen. Vorzüge der Rolle: Zusammenarbeit mit renommierten Marken aus verschiedenen Branchen. Flexible, auf Ihre Interessen zugeschnittene Aufgaben. Entschädigung für Ihre Zeit und Ihren Beitrag, mit der Möglichkeit der Rückerstattung von Einkäufen. Eine benutzerfreundliche Plattform für die Verwaltung von Aufträgen und Feedback. So werden Sie Mitglied der CXG-Community: 1. Registrieren: Melden Sie sich unter live.cxg.com an und bestätigen Sie Ihre E-Mail. 2. Vervollständigen Sie Ihr Profil: Füllen Sie Ihre Daten zu 100% aus und lassen Sie sich verifizieren. 3. Lassen Sie sich zertifizieren: Bestehen Sie die allgemeine Zertifizierung, um Zugang zu den Missionen zu erhalten. 4. Bewerben Sie sich für Missionen: Erkunden Sie Aufträge mit Marken, die Sie begeistern. 5. Beginnen Sie mit der Evaluierung: Beginnen Sie, auf dem Luxusmarkt etwas zu bewegen. Vergütung: Nicht-Kauf-Evaluierungen: Sie erhalten ein Honorar, das sich nach der Komplexität des Auftrags richtet. Einkaufsbasierte Evaluierungen: Rückerstattung für genehmigte Artikel, wie in der Aufgabenbeschreibung angegeben. Über CXG CXG bringt Premiummarken mit über 80.000 Bewertern in 70 Ländern zusammen. Mit 12 globalen Niederlassungen und fast zwei Jahrzehnten Erfahrung im CX-Einzelhandel sind wir bestrebt, das Kundenerlebnis für Luxusgiganten neu zu definieren. Kommen Sie zu uns und genießen Sie die Flexibilität, mit unserer mobilen Plattform CXG Live auch unterwegs zu arbeiten. Auf dieser Plattform können Sie Missionen, Zertifizierungen und Feedback nahtlos verwalten. Requirements Sie müssen mindestens 18 Jahre alt sein. Derzeitiger Kunde von Premium- und Luxusmarken. Steht derzeit nicht unter Vertrag mit einer Einzelhandelsmarke, um Unparteilichkeit zu gewährleisten. Pünktlich, organisiert, detailorientiert und zuverlässig. Aufmerksam und leidenschaftlich in Bezug auf Kundenerfahrungen. Es sind keine Vorkenntnisse erforderlich; wir schätzen ehrliches Feedback von echten Kunden.

Location: Córdoba, Argentina CXG es una empresa líder en evaluaciones para marcas de lujo y premium. Buscamos Evaluadores en LIMA. Sus comentarios proporcionarán información valiosa a las marcas sobre el nivel de servicio al cliente en sus boutiques. Probará y evaluará la apariencia externa, la organización empresarial y la limpieza, el comportamiento general de los empleados y el conocimiento del producto y las técnicas de venta. Siempre interesante y emocionante. Si alguna vez ha querido dar su opinión sobre el servicio al cliente proporcionado en tiendas de lujo, siga leyendo. Como Evaluador, su rol sería visitar las tiendas asignadas y pretender estar buscando un artículo específico. Usted solo dejará que el asesor le ayude y le presente algunos modelos. Al final, no tendrá que comprar nada y saldrá de la tienda. Durante las 24 horas posteriores, rellenará un cuestionario online donde nos proporcionará sus impresiones respecto al ambiente de la tienda y el servicio al cliente. No se diferencia mucho de una sesión de compras normal, solo tendrá que completar un cuestionario al final. La evaluación es un trabajo basado en una misión. Puede realizar su(s) visita(s) en cualquier momento siempre que respete nuestro plazo. Recibirá una tarifa de compensación por su encuesta. Por favor, tenga en cuenta: Los solicitantes no deben haber trabajado para marcas de venta al por menor de lujo para garantizar la integridad y objetividad de las evaluaciones. Puede registrarse fácilmente online en CXG en este enlace: https://live.cxg.com/auth/index.asp#signup Para hacer efectiva su solicitud, es necesario que se registre en la página indicada anteriormente. Esperamos darle la bienvenida a nuestro equipo; ¡le esperan muchas misiones emocionantes! CXG - www.cxg.com Requirements Debe tener 18 años o más. Cliente existente de marcas premium y de lujo. No debe estar contratado por ninguna marca minorista, para mantener la integridad. Puntual, organizado, detallista, confiable. Observador, apasionado por la experiencia del cliente. No se necesita experiencia previa, buscamos comentarios honestos de clientes reales.

Location: Düsseldorf - Stadtbezirk 1, Germany; Frankfurt am Main, Germany; Ingolstadt - Unterhaunstadt, Germany; Cologne, Germany; Wandsbek, Germany Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent How to Apply: To become an evaluator with us, follow these simple steps: Register on live.cxg.com and receive an email with your credentials. Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you. Check the ‘welcome package’ and pass the general certification. You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you. About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Must be 18 years or older. Existing client of premium and luxury brands. Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: Казань Ищешь работу с возможностью карьерного развития и роста? Сбер раскроет твой карьерный потенциал! Откликайся! Обязанности * консультировать клиентов по всем продуктам и услугам Сбера, включая ипотеку * продавать банковские продукты и услуги * обучать клиентов пользоваться сервисами и продуктами Сбера * проводить кассовые операции: прием, выдача, обмен денег . Требования * имеешь образование среднее и выше * доброжелателен и готов помогать клиентам * активно используешь гаджеты и программы MS Office * готов использовать искусственный интеллект в ежедневной работе (обучение за счёт компании — есть свои курсы). Условия * ежемесячная, годовая премия и ежегодный пересмотр зарплаты * возможность влиять на свой доход * быстрый старт карьеры для тех, кто без опыта * работа в офисе нового формата рядом с домом или местом учебы * корпоративный планшет для комфортной работы * уникальная система онлайн обучения Сбера для карьерного развития и роста  * расширенный ДМС и льготное страхование для семьи * подписка Прайм с возможностью совместного использования на трёх близких * вознаграждение за рекомендацию друзей в команду Сбера * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ. #начало\_карьеры #работа\_без\_опыта #менеджер\_по\_продажам #консультант #менеджер\_по\_обслуживанию #обслуживание\_физических\_лиц #менеджер #специалист\_банка #работа\_для\_начинающих #консультирование #кредитные\_продукты #продажи #страхование #вклады #ипотека #кредиты #касса #работа\_с\_наличными #банковские\_ценности #прием\_платежей

Location: Barrigada, Guam Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. Our Luxury Partners: Fashion & Couture • Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana Jewelry & Watches • Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora Beauty & Skincare • Guerlain, Sephora, L’Oréal, Givenchy Automotive • Bentley, Jaguar, Genesis, Maserati, Vespa What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older. Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.