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Location: Worldwide We are looking for Applied AI Engineers to join one of our teams — AI Tools team, CRM team, and others. Our AI teams turn everyday business problems into working software. We automate processes across the company and put AI tools directly in the hands of the people who need them — so time goes into decisions, not routine. For example, we build in-app support experiences like Plata's customer-facing support chatbot. Wherever you land, you'll be building production systems on top of the most capable models available, from customer-facing assistants to back-office automation that quietly saves thousands of hours. You'll collaborate cross-functionally with backend engineers, product teams, and business owners to deliver automated, scalable solutions that change how the company works day to day. Challenges that await you: Building AI-powered products from the ground up - assistants, chatbots, copilots, and internal automation. Improving model quality where it matters most - retrieval, prompting, fine-tuning, and choosing the right model for each task Owning LLM pipelines end-to-end — from model selection, retrieval, and prompting strategy to release and monitoring in production. Investigating and resolving production issues Building data loops that turn real usage into stronger evaluation datasets. Designing the evaluation methodology for our AI systems: what "good" means, how it's measured, and how we know a change is real Running experiments and A/B tests , and drawing conclusions that hold up under scrutiny Partnering with engineers and business owners to turn a modelling result into a shipped improvement What makes you a great fit: Experience in a Machine Learning role Experience with agent frameworks or tool-using LLM systems Experience designing evaluations for LLM systems - representative task sets, automated graders, production signals, and human review Experience developing and launching AI products or features from scratch as an AI/ML/DS engineer Big-picture thinking to diagnose the right problem and productionise research You want to turn cutting-edge research and model capabilities into products that work for real users High autonomy and ownership English at B1 or above for effective communication with an international team Your bonus skills: A bachelor's/ master's degree or PhD in a quantitative discipline Scientific publications in ML, NLP, or a related field Medals from olympiads - maths, physics, or programming Our ways of working: Innovative Spirit: A commitment to creativity and groundbreaking solutions Honest Feedback: valuing open, transparent communication Supportive Team: a strong, collaborative community Celebrating Achievements: recognizing our wins together High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances Our benefits: Relocation support to one of our hubs — Cyprus, Spain, Georgia or Kazakhstan — with assistance for the employee and their family Flexible work from one of our offices or remotely within time zones from GMT-2 to GMT+5 Healthcare Coverage Education Budget: Language lessons, professional training and certifications Wellness Budget: Mental health and fitness activity reimbursements Vacation Policy: Annual leave and paid sick leave as per applicable policies

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Australia Marketing & Content Strategist (20 hours per week, Remote) Help grow a high-performing design brand with a strong following, real results — and huge opportunity. Sharp, self-driven marketer who knows how to turn ideas into income? I run a well-established interior design and renovation brand with: Strong Instagram presence Solid organic website traffic Successful digital products A new course in development — and big growth goals I’m looking for someone who can step in and help drive revenue through content, smart marketing, and better product visibility. What They’ll Be Doing: Reviewing existing offers, emails, and website pages to boost conversions Writing and repurposing content across Instagram, blog, email, and YouTube Setting up and managing affiliate income streams (Amazon + select brand links) Helping refine and position a new flagship course for launch Advising on content, funnels, and brand partnerships that make sense Making fast, strategic decisions that add value and grow the business About The Ideal Candidates: You’re not just a content creator — you think like a marketer You know how to write with clarity , drive action, and move people from interest to purchase You’re self-motivated , organised, and love making things better You’ve worked with digital products, creators, educators or ecommerce brands You’re confident across content (short-form, long-form), email marketing, and growth strategy You take initiative and don’t need micromanaging — you make things happen About Me: I’m an interior designer, educator, and content creator with a results-driven renovation brand. My work helps renovators and designers plan better homes with less waste, better function, and higher value. I'm focused on smart design, timeless choices, and strong outcomes — and I want my business to reflect that too. Logistics: Remote, part-time (starting 2–3 days/week with potential to grow) Flexible hours, outcome-focused — I care more about results than time at a desk Ideally based in Australia or a time zone that overlaps Requirements Proven experience driving revenue in a content-driven or product-based online business Experience with digital products , courses , or affiliate programs Strong writing and communication skills — you can write a funnel, caption, and blog in my tone Knowledge of basic UX and CRO (conversion rate optimisation) Experience with email marketing (e.g., Klaviyo, Mailchimp, ConvertKit, Flodesk etc.) Demonstrated ability to work independently and take initiative Strong understanding of Instagram, SEO content, and/or YouTube repurposing You’ve worked with (or understand) the lifestyle, design, or interiors space Benefits Work remotely for an exciting company in Australia Flexible schedules. Work from anywhere.

Location: New Zealand Marketing & Content Strategist (20 hours per week, Remote) Help grow a high-performing design brand with a strong following, real results — and huge opportunity. Sharp, self-driven marketer who knows how to turn ideas into income? I run a well-established interior design and renovation brand with: Strong Instagram presence Solid organic website traffic Successful digital products A new course in development — and big growth goals I’m looking for someone who can step in and help drive revenue through content, smart marketing, and better product visibility. What They’ll Be Doing: Reviewing existing offers, emails, and website pages to boost conversions Writing and repurposing content across Instagram, blog, email, and YouTube Setting up and managing affiliate income streams (Amazon + select brand links) Helping refine and position a new flagship course for launch Advising on content, funnels, and brand partnerships that make sense Making fast, strategic decisions that add value and grow the business About The Ideal Candidates: You’re not just a content creator — you think like a marketer You know how to write with clarity , drive action, and move people from interest to purchase You’re self-motivated , organised, and love making things better You’ve worked with digital products, creators, educators or ecommerce brands You’re confident across content (short-form, long-form), email marketing, and growth strategy You take initiative and don’t need micromanaging — you make things happen About Me: I’m an interior designer, educator, and content creator with a results-driven renovation brand. My work helps renovators and designers plan better homes with less waste, better function, and higher value. I'm focused on smart design, timeless choices, and strong outcomes — and I want my business to reflect that too. Logistics: Remote, part-time (starting 2–3 days/week with potential to grow) Flexible hours, outcome-focused — I care more about results than time at a desk Ideally based in Australia or a time zone that overlaps Requirements Proven experience driving revenue in a content-driven or product-based online business Experience with digital products , courses , or affiliate programs Strong writing and communication skills — you can write a funnel, caption, and blog in my tone Knowledge of basic UX and CRO (conversion rate optimisation) Experience with email marketing (e.g., Klaviyo, Mailchimp, ConvertKit, Flodesk etc.) Demonstrated ability to work independently and take initiative Strong understanding of Instagram, SEO content, and/or YouTube repurposing You’ve worked with (or understand) the lifestyle, design, or interiors space Benefits Work remotely for an exciting company in Australia Flexible schedules. Work from anywhere.

Location: Indonesia Marketing & Content Strategist (20 hours per week, Remote) Help grow a high-performing design brand with a strong following, real results — and huge opportunity. Sharp, self-driven marketer who knows how to turn ideas into income? I run a well-established interior design and renovation brand with: Strong Instagram presence Solid organic website traffic Successful digital products A new course in development — and big growth goals I’m looking for someone who can step in and help drive revenue through content, smart marketing, and better product visibility. What They’ll Be Doing: Reviewing existing offers, emails, and website pages to boost conversions Writing and repurposing content across Instagram, blog, email, and YouTube Setting up and managing affiliate income streams (Amazon + select brand links) Helping refine and position a new flagship course for launch Advising on content, funnels, and brand partnerships that make sense Making fast, strategic decisions that add value and grow the business About The Ideal Candidates: You’re not just a content creator — you think like a marketer You know how to write with clarity , drive action, and move people from interest to purchase You’re self-motivated , organised, and love making things better You’ve worked with digital products, creators, educators or ecommerce brands You’re confident across content (short-form, long-form), email marketing, and growth strategy You take initiative and don’t need micromanaging — you make things happen About Me: I’m an interior designer, educator, and content creator with a results-driven renovation brand. My work helps renovators and designers plan better homes with less waste, better function, and higher value. I'm focused on smart design, timeless choices, and strong outcomes — and I want my business to reflect that too. Logistics: Remote, part-time (starting 2–3 days/week with potential to grow) Flexible hours, outcome-focused — I care more about results than time at a desk Ideally based in Australia or a time zone that overlaps Requirements Proven experience driving revenue in a content-driven or product-based online business Experience with digital products , courses , or affiliate programs Strong writing and communication skills — you can write a funnel, caption, and blog in my tone Knowledge of basic UX and CRO (conversion rate optimisation) Experience with email marketing (e.g., Klaviyo, Mailchimp, ConvertKit, Flodesk etc.) Demonstrated ability to work independently and take initiative Strong understanding of Instagram, SEO content, and/or YouTube repurposing You’ve worked with (or understand) the lifestyle, design, or interiors space Benefits Work remotely for an exciting company in Australia Flexible schedules. Work from anywhere.

Location: Philippines Marketing & Content Strategist (20 hours per week, Remote) Help grow a high-performing design brand with a strong following, real results — and huge opportunity. Sharp, self-driven marketer who knows how to turn ideas into income? I run a well-established interior design and renovation brand with: Strong Instagram presence Solid organic website traffic Successful digital products A new course in development — and big growth goals I’m looking for someone who can step in and help drive revenue through content, smart marketing, and better product visibility. What They’ll Be Doing: Reviewing existing offers, emails, and website pages to boost conversions Writing and repurposing content across Instagram, blog, email, and YouTube Setting up and managing affiliate income streams (Amazon + select brand links) Helping refine and position a new flagship course for launch Advising on content, funnels, and brand partnerships that make sense Making fast, strategic decisions that add value and grow the business About The Ideal Candidates: You’re not just a content creator — you think like a marketer You know how to write with clarity , drive action, and move people from interest to purchase You’re self-motivated , organised, and love making things better You’ve worked with digital products, creators, educators or ecommerce brands You’re confident across content (short-form, long-form), email marketing, and growth strategy You take initiative and don’t need micromanaging — you make things happen About Me: I’m an interior designer, educator, and content creator with a results-driven renovation brand. My work helps renovators and designers plan better homes with less waste, better function, and higher value. I'm focused on smart design, timeless choices, and strong outcomes — and I want my business to reflect that too. Logistics: Remote, part-time (starting 2–3 days/week with potential to grow) Flexible hours, outcome-focused — I care more about results than time at a desk Ideally based in Australia or a time zone that overlaps Requirements Proven experience driving revenue in a content-driven or product-based online business Experience with digital products , courses , or affiliate programs Strong writing and communication skills — you can write a funnel, caption, and blog in my tone Knowledge of basic UX and CRO (conversion rate optimisation) Experience with email marketing (e.g., Klaviyo, Mailchimp, ConvertKit, Flodesk etc.) Demonstrated ability to work independently and take initiative Strong understanding of Instagram, SEO content, and/or YouTube repurposing You’ve worked with (or understand) the lifestyle, design, or interiors space Benefits Work remotely for an exciting company in Australia Flexible schedules. Work from anywhere.

Location: Tokyo, Japan Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is rebuilding its go-to-market motion around a workflow-first, builder-led model—and the BDR is at the front of it. As a Business Development Rep, you'll be the force that turns the right accounts into the right conversations. You'll partner closely with Solutions Consultants to identify and target companies that are ready to rethink how they work—and your job is to get them in the room. This isn't generic pipeline work: you're qualifying for workflow-first, build-ready opportunities that set SCs up to win. If you're competitive, curious, and energized by outbound that actually means something, this is the role for you.   WHAT YOU'LL ACHIEVE - Generate qualified, workflow-first pipeline by identifying and targeting high-potential accounts in your assigned book, partnering with your sellers on account and outbound strategy - Run multi-channel outbound campaigns—email, phone, LinkedIn, and events—to create urgency and secure first meetings with the right decision-makers - Conduct initial qualification to ensure meetings handed to sellers are "ready to build," not just "ready to talk"—validating ICP, intent, and workflow fit before the handoff - Document and deliver clean handoff packets in Salesforce with ICP signals, pain points, workflow hypothesis, and stakeholder context so sellers can hit the ground running - Leverage GTM System tooling and intent data to sharpen targeting, prioritize accounts by signal strength, and increase the quality and consistency of your outbound motion   SKILLS YOU'LL NEED TO BRING - Proven track record in outbound pipeline generation, with hands-on experience in cold prospecting across phone, email, and social channels - Strong written and verbal communication skills with the ability to craft compelling, persona-specific outreach that earns a response - Sharp qualification instincts—able to quickly assess ICP fit, identify urgency, and set solutions consultants up for high-quality first conversations - Passion for AI/ML and understanding of API-first or consumption-based business models - High-activity mindset with the discipline to prioritize based on signal and data, not just volume - You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results. - Fluency in Japanese and ideally business level in English   NICE TO HAVES - Experience with Salesforce, Outreach, or similar GTM tooling - Familiarity with Notion as a product or prior experience selling productivity, collaboration, or workflow software - Background in a high-velocity, metric-driven outbound environment with clear pipeline targets By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Riyadh, Saudi Arabia Müller’s Solutions is looking for an innovative and dynamic Project Manager specializing in Experience Design. In this role, you will lead projects that focus on creating exceptional user experiences. You will work closely with design, development, and marketing teams to ensure that projects align with user needs and business objectives. Key Responsibilities: Oversee the planning and execution of experience design projects from concept to completion. Collaborate with cross-functional teams to define project scope, goals, and deliverables. Manage project timelines, budgets, and resources effectively. Facilitate workshops and brainstorming sessions to drive creative solutions. Conduct user research and analysis to inform design decisions. Monitor project progress, identify risks, and develop mitigation strategies. Ensure alignment between design outputs and client expectations. Provide regular updates and reports on project status to stakeholders. Foster a culture of innovation and continuous improvement within the team. Requirements Bachelor's degree in Design, Project Management, Business, or a related field. Proven experience in project management, particularly within user experience or design projects. Strong understanding of design thinking and user-centered design principles. Excellent organizational and time management skills. Outstanding communication and interpersonal abilities. Ability to collaborate effectively with diverse teams. Familiarity with project management tools such as Asana, Trello, or equivalent. Experience in agile methodologies is preferred. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Belgrade Workplace: onsite About Unlimit   Unlimit is a global fintech ecosystem built to eliminate financial borders holding businesses back. The company provides the extensive infrastructure needed to scale globally, integrating payment processing, multi-currency business accounts, BaaS and crypto gateways into a single, intelligent platform.   Across 17 offices globally, Unlimit bridges hyper-local expertise with a high-capacity financial network, giving companies the agility to expand across regions with operational confidence and speed. Driving the evolution of payments, Unlimit is transforming its infrastructure from human-operated fintech into AI-native financial infrastructure — where APIs are consumed by machines, integrations are negotiated by agents, and systems evolve continuously through intelligent automation. Our next users are not only humans. They are AI agents acting on behalf of humans and businesses.   Unlimit serves more than the needs of businesses today; we are building the nervous system for a borderless global economy. About the Role   Unlimit is undergoing a deep technology transformation. As a global fintech with a robust suite of products — including card acquiring, banking-as-a-service, payment gateways, crypto solutions, and wallets — we’re rebuilding our core backend platforms to be AI-native, modular, and cloud-agnostic. We’re seeking a forward-thinking and hands-on Solution Architect to lead this transformation from within. This is a strategic yet execution-driven role: you’ll help define and implement next-generation architecture that’s scalable, resilient, and designed with real-time AI capabilities. You’ll work at the intersection of architecture, infrastructure, and delivery, collaborating closely with Product, DevOps, Engineering, and Data teams. Your work will directly shape systems that serve thousands of merchants globally — with near-zero downtime, built-in observability, and seamless integration of AI agents into critical paths. This is a rare opportunity to join Unlimit at a pivotal point and define the future of financial infrastructure. What You’ll Be Doing Take ownership of solution design for backend systems powering payment products (card acquiring, wallets, crypto, BaaS). Design and maintain architecture that is AI-native and cloud-agnostic , aligned with modern security, scalability, and compliance standards. Partner with product managers, engineering leads, QA, and analysts to translate business needs into modular architectural designs. Build out documentation, high-level solution diagrams, system interface contracts, and component-level specifications. Act as a key contributor to API design and service decomposition efforts. Guide cloud migration and infrastructure evolution (AWS-based stack, with Kubernetes, GitLab CI/CD, Terraform). Ensure systems enable zero-downtime deployments , automated rollbacks, and scalable horizontal patterns. Conduct architectural reviews, technical assessments, and work closely with delivery teams to implement designs. Act as a thought leader and “tech compass” across engineering functions, driving architectural maturity and platform modernization. Proactively identify technical debt and long-term design risks; propose mitigation strategies. What We’re Looking For Requirements 6+ years of experience in architecture roles, preferably in fintech or high-availability distributed systems Proven experience designing scalable backend systems in AWS or hybrid cloud environments Strong hands-on background in backend development (Java), DevOps, or cloud infrastructure Deep understanding of distributed systems, event-driven architectures, microservices, CI/CD pipelines, and observability practices (Grafana, Prometheus) Solid experience with Kubernetes, Terraform, and GitLab CI/CD Experience participating in and driving system design reviews across multiple teams Strong stakeholder communication skills and ability to align technical and business requirements Comfortable working in fast-paced, cross-functional environments (LATAM, EU, APAC collaboration) AI & Emerging Technologies Practical experience integrating AI/ML components into backend systems (e.g., AI pipelines, agent-based integrations, MLOps) Demonstrated awareness of AI-driven engineering practices and emerging AI technologies Hands-on experience leveraging AI tools (LLMs, AI-assisted development tools, automation frameworks) to improve productivity, system performance, or architectural decision-making Domain Experience Background in financial services, payment gateways, acquiring, digital wallets, or other regulated environments What You’ll Gain A unique opportunity to drive AI-native backend transformation at scale Exposure to the full fintech product landscape: card processing, crypto, wallets, BaaS Work in a global company with a strong engineering culture, agile mindset, and flat hierarchy Collaborate with international teams that deeply value architecture, resilience, and innovation Strong support for async cross-timezone collaboration Join Unlimit Team now!   Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Location: Europe; Ukraine Workplace: Remote ABOUT THE PROJECT We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. People make a difference in the big game, and we may help to find the right ones. Currently, we are looking for an experienced Financial Analyst to join one of Toogeza’s clients. ROLE OVERVIEW As a Financial Analyst, you’ll be the key figure for budgeting, expense control, and financial transparency within the operations. Your work will directly support decision-making and help establish a culture of financial discipline in the company. REQUIREMENTS Must-Have: - 2–4+ years of experience in finance, audit, FP&A, or controlling - Strong Excel / Google Sheets skills - Solid understanding of P&L, budgeting, reconciliations - Analytical mindset, detail-oriented, proactive approach - English: b1 Nice-to-Have: - Background in Big Four (especially audit/transaction services) - Experience in digital B2C or iGaming business models - Familiarity with BI tools (Power BI, Tableau) — user level KEY RESPONSIBILITIES - Budgeting: Collaborate with key stakeholders (marketing, affiliate, media buying, etc.) to set and manage departmental budgets - P&L Monitoring: Perform plan-vs-actual analysis, build dashboards, identify and explain variances - Expense Control: Track and verify departmental spending, affiliate payments, and bonus structures - Model Maintenance: Update and support existing financial models provided by management - Reporting: Deliver weekly and monthly financial presentations and operational summaries - Payments Analysis: Assess cost structures of PSPs, simulate cost impact scenarios - Cross-functional Support: Work with CRM, affiliate, support, and creative departments on shared financial initiatives WHAT WE OFFER - Remote-first format with occasional travel if needed - Competitive compensation - Long-term cooperation with high-impact project exposure - Opportunity to influence internal processes from the ground up - Career growth We’ll review your CV and everything you have sent us within five working days. If your background meets our needs — we’ll set up a call to get to know each other better. Otherwise, we aren’t quite ready for you at this moment. But no worries — our journey has just started, and we’d love to stay in touch as our team grows and more opportunities emerge. We wish you the best of luck with your aspiration.

Location: Għaxaq, Malta; Bratislava, Slovakia; Bucuresti, Romania; Budapest, Hungary; Krakow, Poland; Città Vittoriosa, Malta; Podgorica, Montenegro; Poland; Praha, Czechia; Skopje, North Macedonia; Sofia, Bulgaria; Warsaw, Poland; Zagreb, Croatia Workplace: hybrid At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Technical Sales Engineer to join one of our clients ' teams in Malta. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. What You'll Be Doing: ● Pitch AWS solutions: Develop and deliver persuasive sales presentations to clients, tailoring your approach to both technical and non-technical audiences and effectively communicating the value and benefits of our cloud solutions. ● Negotiate and close deals: You’ll confidently guide clients through the sales process, working towards mutually beneficial agreements and exceeding sales targets. ● Bridge the technical gap: You’ll partner with the technical team to translate complex IT solutions into clear, concise value propositions for non-technical audiences. ● Execute strategic sales initiatives: You’ll be instrumental in implementing strategies to expand our footprint within the iGaming market. What You Bring to the Table: ● AWS Fluency (Must-Have): You speak AWS fluently — you understand its services, benefits, and can confidently discuss architecture, infrastructure, cost optimization, and scalability. ● Technical Acumen: You’re comfortable discussing cloud and IT infrastructure, particularly within the iGaming industry. You don’t need to code, but you should be comfortable discussing cloud, infrastructure, and IT solutions. ● Excellent Communication: You can simplify complex technical topics and deliver them with clarity to non-technical decision-makers. ● Results-Driven Mindset: A proactive self-starter with a strong work ethic and a hunger to achieve goals. ● Startup Mentality: Comfortable with ambiguity, fast execution, and wearing multiple hats as part of a growing team. Bonus Points If You: ● Have sold to or worked within iGaming companies. ● Have experience in tech consulting or cloud migration projects. ● B2B sales experience

Location: Open to location Selini Capital FZE - Job Description Role: OTC Sales Working Pattern: Office-Based with travel required About Selini: Selini is a leading crypto firm operating exclusively in the digital asset space. Our team brings together a deep blend of crypto-native talent and institutional finance experience, with expertise across research, technology, and infrastructure. The Role: Selini Capital is seeking an experienced Crypto OTC Sales professional where you’ll serve as the primary point of contact for clients. The role combines financial markets expertise, sales acumen, and a deep understanding of digital assets. You will have the opportunity to have an impact on OTC growth, working closely with our best in class business development teams. Responsibilities: Support and grow the firm’s OTC operations alongside an international team. This includes client coverage as well as ongoing business development responsibilities. Leverage your in-depth knowledge of the cryptocurrency market and trends to provide clients with actionable insights. Ensure smooth OTC operations by working closely with local and global colleagues to provide consistent client coverage and support. Collaborate with the business development team to shape and execute the overall OTC sales strategy. Utilize internal market research and commentary to enhance client engagement and deliver added value; the ability to independently generate market insights is a strong asset. Represent the firm at industry conferences, events, and networking opportunities to grow the client base and stay informed on evolving market dynamics. Requirements: Solid experience from previous Crypto OTC Sales or broking role, including execution and pricing. Exceptional understanding of cryptocurrency markets and projects/assets and trends/narratives. A well-established OTC client network which includes strong relationships with foundations, HNWIs, funds and family offices. Excellent communication skills with proven track record in client facing and business development roles. Minimum Bachelor’s degree in a quantitative or related field, such as Mathematics, Physics, Computer Science, Economics, Finance, or Engineering. Why This Role Is Unique: Elite Teammates You’ll be joining a small, world-class team of engineers, quants, and traders with backgrounds in top-tier firms, academic institutions, and olympiad-level programming competitions. Startup Velocity We move fast, deploy frequently, and make decisions quickly. Your work will in a high performing, nimble environment and have immediate real-world impact. This is an ideal role for someone who sees themselves as a reputable OTC Sales professional and is ready to apply that talent to one of the most cutting-edge environments in finance and crypto. Company Culture & Team Fit: We’re a close-knit team that values: High ownership and initiative Curiosity, intellectual honesty, and rapid learning Clear, direct communication Working together toward shared goals — no ego, no politics We hire people who love building, solving, and improving — and who want to learn from and contribute to a team of exceptional peers. Compensation & Benefits: Very competitive compensation, with strong upside based on contribution and performance Unlimited holiday policy Participation in company health insurance and retirement options Free daily Deliveroo lunch High-spec office and high-spec technology Team socials Global offsites and development opportunities

Location: Hong Kong, Hong Kong SAR; Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa About OKX At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity The Trading Service team provides core order and position management system for the exchange. It is the backbone of our industry-leading trading product used by millions of users. Within this, the Trading Data sub-team takes ownership of trading and market data analytics. We constantly strive to push the limits of data-driven decision-making, empowering our global users with smarter insights. Our mission is to refine accuracy, reduce latency, and enhance the decision-making scope for our users,  ensuring they stay ahead in an ever-evolving market. Join our elite Trading Service team as a Senior Staff Software Engineer, where you will be working with an exceptional team to lead mission-critical, data-intensive projects that directly impact millions of users on their crypto investment journeys. You'll leverage your expertise to design and build data applications that provide distinguishable precision, speed, and insights. Additionally, you will play a key role in driving innovation for our data foundations, ensuring we deliver highly reliable and scalable solutions that meet the needs of a rapidly evolving market. What You’ll Be Doing Lead the design and development of high-performance, real-time, data-intensive applications for the trading domain Leverage AI coding tools  as part of your daily engineering workflow to accelerate delivery and code quality Drive future-proof innovative data solutions to solve problems at scale Lead projects with an Agile mindset, ensuring timely delivery and continuous improvement Collaborate cross-functionally with product managers, Front End, QA and Infra engineers to get things done Uphold best practices in code quality, performance optimization, and data management are upheld across the team Mentor and support junior engineers, helping them grow their technical expertise What We Look For In You Bachelor's or Master's degree in Computer Science, Software Engineering, or a related technical field (or a strong STEM education background) 5 years of hands-on experience in the big data domain with a proven track record of solving complex data challenges Demonstrated success in driving and delivering solutions to challenging data-related problems Expertise in semi-structure data, data processing pipelines, data modeling, and OLAP solutions A solid educational background in STEM (Science, Technology, Engineering, Mathematics), preferably Masters in Computer Science or above Excellent logical thinking and problem-solving skills A natural curiosity with the ability to navigate uncertainty and a keen attention to detail Nice to Haves Deep understanding of modern even-driven architecture Experiences in search and recommendation systems Familiarity and interests in cutting-edge data technologies like PolarDB, TiDB, Starrocks and Clickhouse etc Experience of working with multi-region and multi-cultural teams is a plus Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-ML1 #LI-ONSITE Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Bengaluru, India Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for an Enterprise Account Executive who will play a critical role driving sales and maximizing revenue with our Enterprise customers. You will be responsible for targeting, building and nurturing positive relationships with key executive level decision-makers, understanding complex business needs, and delivering innovative solutions across our product suite. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners at Figma. This is a full-time position based in our newly opened Bengaluru hub. What you'll do at Figma: Create and manage a pipeline of Enterprise accounts to consistently meet or exceed quarterly and annual sales targets Apply effective discovery and value-selling techniques to build and strengthen relationships with key decision-makers in both new and existing customers (5000+ FTEs) Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma’s roadmap and innovations fit in the long term Conduct thorough analysis to create strategic account plans that outline company priorities and initiatives, multi-threading at an executive level to build on expansion opportunities Manage a book of business by tiering accounts and initiating techniques to save contractions Co-create with cross-functional partners to expertly position Figma, drive deals forward and ensure customer success Leverage opportunities to advance executive level relationships through in-person meetings and networking opportunities We'd love to hear from you if you have: Strong understanding of the India market Experience closing sales, over multiple years, for a software or SaaS business with an Enterprise book of customers (5000+ FTEs), selling to executives Consistent performance meeting pipeline generation targets for net new business Demonstrated experience successfully managing complex sales cycles (6 months+) A sales methodology and process that creates value for customers While it’s not required, it’s an added plus if you also have: Experience selling solutions to technical audiences at a strategic level (i.e. Engineering, Product, Design teams) Demonstrated ability to succeed in a changing environment Certified in deal qualification and prospect discovery At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. #LI-DNI #LI-DNI At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Hong Kong, Hong Kong SAR OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About The Opportunity OKX is seeking an experienced VIP Product Lead to focus on creating exclusive product experiences and service solutions for high-net-worth individuals, institutional clients, market makers, and other VIP customer segments. You will spearhead the overall strategy and product planning for the VIP product line, driving customer lifecycle management, personalized services, and continuous optimization of system functionalities to enhance customer retention and platform AUM (Assets Under Management). What You'll Be Doing Oversee the overall planning and iteration of OKX VIP-related products, including but not limited to VIP benefits systems, personalized campaigns, exclusive offerings, and customized customer services. Collaborate closely with VIP sales, institutional account managers, and market-making teams to identify VIP customer needs and translate them into actionable product features. Lead the design and optimization of VIP customer lifecycle management solutions to improve retention and engagement rates. Coordinate cross-departmental collaboration, including R&D, design, operations, and risk control, to ensure timely and high-quality project delivery. Monitor global market trends and industry developments to formulate localized product strategies that cater to VIP clients in different regions. Leverage data analysis and customer feedback to continuously optimize user experience and drive platform trading volume and AUM growth. Establish competitor analysis mechanisms to evaluate VIP service differentiators in the industry and enhance OKX’s competitive edge. What We Look For In You Bachelor’s degree or higher with 5+ years of product management or product strategy experience. Deep understanding of the Web3/Crypto industry, particularly exchange products such as institutional services, API trading, and VIP incentive programs. Prior experience in CEXs, brokerages, financial institutions, or high-net-worth client-related products is preferred. Strong cross-team communication and coordination skills, with systematic thinking and sharp user insights. Proficiency in data analysis tools and data-driven decision-making. Fluency in English and Chinese; Multi-market collaboration experience is a plus. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About The Opportunity OKX is seeking an experienced VIP Product Lead to focus on creating exclusive product experiences and service solutions for high-net-worth individuals, institutional clients, market makers, and other VIP customer segments. You will spearhead the overall strategy and product planning for the VIP product line, driving customer lifecycle management, personalized services, and continuous optimization of system functionalities to enhance customer retention and platform AUM (Assets Under Management). What You'll Be Doing Oversee the overall planning and iteration of OKX VIP-related products, including but not limited to VIP benefits systems, personalized campaigns, exclusive offerings, and customized customer services. Collaborate closely with VIP sales, institutional account managers, and market-making teams to identify VIP customer needs and translate them into actionable product features. Lead the design and optimization of VIP customer lifecycle management solutions to improve retention and engagement rates. Coordinate cross-departmental collaboration, including R&D, design, operations, and risk control, to ensure timely and high-quality project delivery. Monitor global market trends and industry developments to formulate localized product strategies that cater to VIP clients in different regions. Leverage data analysis and customer feedback to continuously optimize user experience and drive platform trading volume and AUM growth. Establish competitor analysis mechanisms to evaluate VIP service differentiators in the industry and enhance OKX’s competitive edge. What We Look For In You Bachelor’s degree or higher with 5+ years of product management or product strategy experience. Deep understanding of the Web3/Crypto industry, particularly exchange products such as institutional services, API trading, and VIP incentive programs. Prior experience in CEXs, brokerages, financial institutions, or high-net-worth client-related products is preferred. Strong cross-team communication and coordination skills, with systematic thinking and sharp user insights. Proficiency in data analysis tools and data-driven decision-making. Fluency in English and Chinese; Multi-market collaboration experience is a plus. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Berlin, Germany; Frankfurt am Main, Germany; Hamburg, Germany About Our Client Our client is the leading Accounting Transformation Platform in accounting workflow automation created by actual former accountants for accountants. By streamlining and modernizing daily accounting tasks, they help teams collaborate more effectively and complete their work with greater efficiency and precision. This cloud-based, AI-powered software is trusted by over 3,000 accounting teams, including those at Snowflake, Twilio, Instacart, and The Golden State Warriors—and continues to grow. Their mission is to continuously elevate the accounting profession, enhancing both its practice and perception. Responsibilities Develop and maintain an effective level of understanding of the problems their clients face and the way they help solve them Utilize all available means to create robust and effective prospecting lists (including internet sources, social media, referrals, and inbound leads) Meet or exceed daily/weekly activity targets for sales activities, including conversations with key influencers and decision makers via outbound efforts (phone, email, and social media), scheduling and conducting introductory qualifying calls, and converting qualified prospects to scheduled demos for their Account Executives Document activities in sales force automation systems Effectively communicate with other stakeholders, including supported Account Executives, marketing team and sales management Requirements Prior experience in a B2B business development role Fluent in German and English Demonstrated ability and desire to learn new concepts Eager to be coached Commitment to self-improvement and success Team player with a collaborative orientation Ability to remain organized and execute in a fast-paced environment Tenacious and committed to exceeding targets Excellent verbal and written communication skills Competitive, ambitious, and driven, with a self-starter attitude Bonus Skills Cold calling and/or Salesforce experience

Location: Home based - EMEA The role of an Enterprise Customer Success Manager at Canonical Customer success is a fairly new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. By clearly understanding their customer’s objectives, the CSM can align expectations, suggest a large range of additional services or product capacity to increase loyalty, alleviate any pain points, and help draw and deliver on an appropriate collaboration roadmap. We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open-source infrastructure and applications. To provide the appropriate level of focus for every customer, in their native language and with excellent English for any internal interaction, CSMs are specialized in one of the following segments: Mass - SMEs or large businesses starting their journey with Canonical Focus - Large companies with established ARR Step Growth - a selection of high-potential customers All CSMs contribute to business support at the company level for all remaining, not-yet-assigned customers (Tech segment), including our Store customers, through campaign management and customer requests. Location:  This role will be based remotely in the EMEA region. What your day will look like Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more. Coordinate complex projects in interaction with developers, IT managers and decision makers from various industries. Collaborate with Sales, Field Engineering and Support in developing and delivering engagement plans that fulfill the customer's objectives. Manage a portfolio of customers in a specific geographic region and identify growth opportunities or renewal risks in coordination with Sales. Experience running a disciplined, weekly customer and business review process with cross-functional teams, identifying and prioritizing blockers, and driving resolution through corporate product and engineering teams Serve as a customer advocate internally and influence Canonical products roadmaps, Canonical websites, documentation, processes and people to improve customer satisfaction and retention. Supporting customers through reactive ticket requests. Create campaigns targeting multiple customers through digital touch-points and activities. What we are looking for in you The ideal candidate would display impeccable customer-facing skills and a passion for cloud and data centre infrastructure technologies. We are also looking for: Native French level required with excellent command of English Minimum 5 years of work experience with a strong background in IT and with exposure to projects related to at least one of these topics: Linux OS, data applications, storage, cloud computing, networking, security, migration, IoT. Excellent presentation skills with the ability to guide a conversation about complex software. Experience building and improving internal processes while maintaining timely delivery to customer-related projects. A true team player capable of interacting with all departments and at all levels, both internally and externally. Knowledge of agile methodologies. Additional skills that you might also bring Experience with Salesforce, Jira and CRMs What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004! Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote