Location: Luxembourg (Remote)
Workplace: Remote
About The Opportunity
Are you a talented linguist with a love for language and cutting-edge technology? We want YOU to join our dynamic translation pool! We're on the lookout for experts across a range of exciting fields — including Life Sciences, IT, Marketing, Legal, Finance, – but don't let that limit you. Whatever your specialization, we'd love to hear from you!
What You’ll Deliver
- Translate content between English and your native language while preserving cultural nuance and clarity.
- Edit and refine language content for accuracy, tone, and contextual relevance across digital platforms.
- Apply current language standards, usage trends, and best practices to all deliverables.
- Evaluate and provide structured feedback to improve language model quality.
- Collaborate with Production and cross-functional teams to localize content for your language-speaking markets.
- Support content development, localization, and quality assurance for digital tools and applications.
- If transcreation is required, the text should be creatively adapted beyond the source to ensure it reads naturally in the target language.
Qualifications
- Native-level proficiency in the target language(s)
- A graduate qualification in translation, linguistics, or language studies, OR
- A graduate qualification in another field plus 2 years of full-time professional translation experience, OR
- 5 years of full-time professional translation experience.
- The ability to follow terminology and reference materials precisely
Why Collaborate with Lilt?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
What to Consider Before Applying
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
How to join our expert community
Step 1: Submit your application, including an updated copy of your CV in English.
Step 2: If a test is required, you will be asked to take a test in specific domains you specialise in.
Step 3: Once you are selected to join our translation team and you have passed the test, we'll guide you through the remaining onboarding steps — completing an application form, getting you set up for payments, and welcoming you into our community.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Account Executive at Anthropic, you'll drive the adoption of safe, frontier AI by securing strategic deals with top digital native enterprises, unlocking new value streams throughout their business. You'll leverage your consultative sales expertise to propel revenue growth while becoming a trusted partner to customers, helping them embed and deploy AI while uncovering its full range of capabilities. In collaboration with GTM, product, and marketing teams, you'll continuously refine our value proposition, sales methodology, and market positioning to ensure differentiated value across the landscape.
The ideal candidate will have a passion for developing new market segments, pinpointing high-potential opportunities, and executing strategies to capture them. By driving deployment of Anthropic's emerging products, you will help enterprises obtain new capabilities while also advancing the ethical development of AI.
Responsibilities:
Win new business and drive revenue within a book of strategic digital native accounts. Own the full sales cycle from prospecting to close, identifying and developing new opportunities across multiple business units and use cases
Navigate complex organizational structures and build consensus among diverse stakeholder groups. Develop multi-threaded relationships from individual contributors to C-suite executives
Design and execute innovative sales strategies to meet and exceed revenue quotas. Analyze your account's landscape, trends, and dynamics to translate high-level plans into targeted sales activities and campaigns
Spearhead expansion by pinpointing new use cases and business units. Collaborate cross-functionally to differentiate our offerings and sustain a competitive edge within your strategic account
Own sophisticated deal cycles involving multiple stakeholders, technical evaluations, and complex procurement processes. Demonstrate resourcefulness when faced with challenges that defy easy solution
Build and maintain accurate pipeline forecasting while ensuring high forecast accuracy and consistency. Identify robust set of business drivers behind all opportunities
Inform product roadmaps and features by gathering customer feedback and conveying market needs. Provide insights that strengthen our value proposition and enhance the customer experience
Continuously refine the sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimize sales productivity and consistency
You may be a good fit if you have:
10+ years of enterprise sales experience with a proven track record of closing complex deals with strategic accounts. Experience managing sophisticated sales cycles and securing deals with extended timelines and multiple stakeholders
Experience selling emerging technologies or complex solutions to large digital native companies. Ability to navigate technical evaluations and translate complex capabilities into business value
A strong executive presence with demonstrated ability to engage C-suite executives and senior stakeholders. Experience presenting to boards and aligning solutions with strategic business initiatives
Exceptional relationship building skills with proven ability to develop multi-threaded relationships across large organizations. Experience building consensus among diverse stakeholder groups
A consultative sales approach with focus on understanding customer business challenges and crafting tailored solutions. Ability to position yourself as a strategic advisor rather than a vendor
Strong cross-functional collaboration skills with an ability to mobilize internal resources including product, engineering, and partnership teams. Experience coordinating complex deals that require multiple internal stakeholders
Resourcefulness and problem-solving abilities when faced with complex challenges. Demonstrated ability to navigate ambiguous situations and find creative solutions
A high level of organization and attention to detail with strong forecasting accuracy. Ability to manage multiple complex opportunities simultaneously
A passion for AI and emerging technologies with enthusiasm for helping organizations transform through responsible AI deployment. Strong alignment with Anthropic's mission of developing safe, beneficial AI systems
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$380,000
—
$450,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Canada, Remote
Workplace: remote
Our Solution Expert team plays a key role in supporting strategic customers in RUN phase, by acting as trusted advisors on complex use cases. Working closely with Sales, Product, and Customer Success, they analyze advanced client needs, challenge existing setups, and translate requirements into scalable solutions within the 360Learning platform.
You will manage a portfolio of customers throughout their lifecycle to drive product adoption and deliver tailored solutions beyond standard product capabilities.
These large and strategic accounts have already deployed the platform and have a strong level of autonomy. They rely on your technical and functional expertise to lead complex integrations (APIs, flat files, third-party tools), redesign platform architecture, run solution audits, and provide high-level recommendations to maximize business impact and long-term value.
Within 1 month, you will:
Become a Trello expert through our onboarding process
Understand our product offering through training
Master our platform and be able to support clients on basics requests through ticketing
Within 3 months, you will:
Own your portfolio of 10 enterprise clients & leading up to 30 active projects simultaneously
Start to answer questions coming from your portfolio of clients
Support the Customer Success partner on functional and technical questions
Successfully implement integration (SSO, third-party tools), deliver technical expertise on how to integrate their learning platform to their technical environment & troubleshooting
Within 6 months, you will:
Be able to pitch the value of the 360Learning platform
Develop repeatable and scalable processes to improve project quality and delivery
Support Strategic customers all along their contract from an expertise standpoint
Deliver Professional Services to our existing customers base
Within 12 months, you will:
Onboard another Solution Expert
Contribute to our knowledge base to share best practices and lessons learned
Work with our partner ecosystem to strengthen the services proposed to our clients
Deliver platform audits to clients
Deliver professional services proposed in our Professional Service catalogue
The Skill Set
3 years of professional consulting experience, preferably in a customer facing role (Level 2 or 3 support agents, Technical consultant, Technical Account Manager)
Previous deployment experience of SaaS products, ideally HR related
Project management skills
Good understanding and experience working with APIs, SSO configuration & troubleshooting
Solution-oriented, client-first mindset in everything you do
Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders
Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
What We Offer
Compensation:
Pay structure includes base salary, variable incentive pay, and company equity 📈
Benefits/Perks
: Comprehensive health insurance starting your first day of employment 🏥 RRSP contribution matching 🏦 Generous parental leave 👶 Professional development opportunities through our own platform 📚
Balance:
We offer unlimited days of annual PTO 🌴 5 days for sick leave 🤒 Holiday time in accordance with the Ontario Holiday Calendar 🗓 Flexible & Remote Work Options: Within your home province 🏠: fully remote, and outside your home province 🌍: work from anywhere! Subject to Remote Committee approval and standard guidelines (1 year of tenure, performance, destination, length, etc.)
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter:
360learning.com/blog/corporate-social-responsibility-charter
🌎🌏🌍
Culture
: A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
The Interview Process
Phone Screen with our Talent Acquisition Manager
Discovery Meeting with a PS Team Leader
Case Study Meeting with a PS Team Leader and a Solution Expert
Clarification Meeting with our Sr VP of Professional Services
Culture Fit Meeting with an Executive
References / Offer !
⇾ Get ready using our Knowledge Base:
https://bit.ly/42H1ggC
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
We’re looking for a smart, driven individual to join our Quantitative Markets team. The team is responsible for structuring and pricing Affirm’s debt funding deals, developing platforms and tools for optimizing funding strategies, and building models to analyze and predict the performance of Affirm’s consumer loans. The ideal candidate will have experience in structuring asset-backed transactions, working with rating agencies, and building quantitative models. Given the cross-functional nature of the role, the ideal candidate should have strong interpersonal and communication skills.
What you’ll do
Work closely with the Capital Markets team to evaluate, structure and price consumer asset-backed transactions
Develop and enhance capital structuring and pricing models tailored to Affirm’s consumer loan portfolio to enable efficient deal execution
Build quantitative models to analyze and predict the performance of Affirm’s consumer loans
Provide insights on capital markets deals to cross-functional teams for more optimal and efficient funding strategy and merchant pricing
Partner cross-functionally with our Capital Markets, Treasury, Merchant Pricing, Credit, Commercial, Product and Engineering teams to evaluate funding, product, and business decisions
What we look for
2+ years of relevant experience structuring asset-backed transactions, forecasting consumer loan performance, and/or building quantitative models
Experience with industry-standard tools such as Intex/Bloomberg and working with accountants, rating agencies, and internal/external partners
Experience with SQL, Python, or other scripting languages
Strong interpersonal and communication skills, and ability to collaborate and influence across different teams in the organization
A proactive leader that can seek out new opportunities, drive projects, navigate ambiguity and develop creative solutions with minimal guidance
Desire to understand the broader context of business decisions
DOT NOT DELETE OR FILL OUT THE INFORMATION BELOW:
USA Pacific base pay range (CA, WA, NY, NJ, CT): $X - $X
[DELETE IF NOT APPLICABLE TO ROLE] USA Sapphire base pay range (all other U.S. states): $X - $X
[DELETE IF NOT APPLICABLE TO ROLE] USA Navy base pay range (all other U.S. states): $X - $X
The above for non-commission based roles or the below for commission based…
USA Pacific OTE (CA, WA, NY, NJ, CT): $X - $X
USA Sapphire OTE (all other U.S. states): $X - $X
[ONLY KEEP THIS IF WE DO NOT SPONSOR THE ROLE] Please note that visa sponsorship is not available for this position.
[REMOVE IF POSTING IS NOT REMOTE] LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
We’re looking for a smart, driven individual to join our Quantitative Markets team. The team is responsible for structuring and pricing Affirm’s debt funding deals, developing platforms and tools for optimizing funding strategies, and building models to analyze and predict the performance of Affirm’s consumer loans. The ideal candidate will have experience in structuring asset-backed transactions, working with rating agencies, and building quantitative models. Given the cross-functional nature of the role, the ideal candidate should have strong interpersonal and communication skills.
What you’ll do
Work closely with the Capital Markets team to evaluate, structure and price consumer asset-backed transactions
Develop and enhance capital structuring and pricing models tailored to Affirm’s consumer loan portfolio to enable efficient deal execution
Build quantitative models to analyze and predict the performance of Affirm’s consumer loans
Provide insights on capital markets deals to cross-functional teams for more optimal and efficient funding strategy and merchant pricing
Partner cross-functionally with our Capital Markets, Treasury, Merchant Pricing, Credit, Commercial, Product and Engineering teams to evaluate funding, product, and business decisions
What we look for
2+ years of relevant experience structuring asset-backed transactions, forecasting consumer loan performance, and/or building quantitative models
Experience with industry-standard tools such as Intex/Bloomberg and working with accountants, rating agencies, and internal/external partners
Experience with SQL, Python, or other scripting languages
Strong interpersonal and communication skills, and ability to collaborate and influence across different teams in the organization
A proactive leader that can seek out new opportunities, drive projects, navigate ambiguity and develop creative solutions with minimal guidance
Desire to understand the broader context of business decisions
DOT NOT DELETE OR FILL OUT THE INFORMATION BELOW:
USA Pacific base pay range (CA, WA, NY, NJ, CT): $X - $X
[DELETE IF NOT APPLICABLE TO ROLE] USA Sapphire base pay range (all other U.S. states): $X - $X
[DELETE IF NOT APPLICABLE TO ROLE] USA Navy base pay range (all other U.S. states): $X - $X
The above for non-commission based roles or the below for commission based…
USA Pacific OTE (CA, WA, NY, NJ, CT): $X - $X
USA Sapphire OTE (all other U.S. states): $X - $X
[ONLY KEEP THIS IF WE DO NOT SPONSOR THE ROLE] Please note that visa sponsorship is not available for this position.
[REMOVE IF POSTING IS NOT REMOTE] LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote - US
Founded in 2012, Bugcrowd is the preemptive security platform that unifies exposure discovery and assessment, offensive testing, and intelligence shaped by AI and human insight to help organizations avoid, discover, and validate real-world risk. Bugcrowd helps security teams move faster by identifying the exposures that matter most so they can act first and stay ahead of attackers. By combining the power of humans and AI, teams can preempt attack paths and prevent breaches. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others. Visit
www.bugcrowd.com
.
Job Summary
As a Customer Experience Manager II (CEM II) – Federal at Bugcrowd, you will be a strategic partner to our Federal customers, helping them maximize the value of Bugcrowd’s cybersecurity platform and services. You will own a portfolio of Federal and State and Local accounts and serve as the primary point of contact across the customer lifecycle from onboarding and adoption through renewal and expansion.
This role is ideal for someone who understands the unique needs of Federal customers and can successfully navigate complex organizations, multiple stakeholders, procurement processes, security requirements, and mission-driven environments.
You will also partner cross-functionally with Sales, Solutions Engineering, Operations, Product, Security, and Professional Services to advocate for customers and drive successful outcomes.
Essential Duties & Responsibilities
Own a portfolio of Federal customers and develop trusted relationships with key technical, security, program, procurement, and executive stakeholders.
Serve as the primary customer advocate and point of contact throughout the customer lifecycle.
Develop a deep understanding of each customer's mission, cybersecurity strategy, organizational structure, and priorities.
Build multi-threaded relationships across customer organizations to strengthen partnerships and reduce renewal risk.
Develop and execute customer success plans aligned to Federal customer objectives and cybersecurity priorities.
Drive adoption and utilization of Bugcrowd products and services to ensure customers realize measurable value.
Conduct regular business reviews and executive-level conversations focused on outcomes, program performance, and strategic priorities.
Ensure comprehensive oversight of account health, user adoption metrics, and any emerging risks to the partnership.
Education, Experience, Skills, & Abilities
3+ years of experience in Customer Success, Customer Experience, Account Management, or a related customer-facing role within cybersecurity or SaaS.
Experience working with Federal Government, DoD, intelligence, civilian agencies, or Federal contractors.
Strong understanding of cybersecurity and the challenges faced by Federal organizations.
Experience managing complex enterprise accounts with multiple stakeholders.
Demonstrated ability to manage renewals, retention, and account growth.
Strong executive presence and communication skills.
Ability to build relationships with both technical and non-technical stakeholders.
Strong project management and organizational skills with the ability to manage a large portfolio of accounts.
Ability to navigate complex procurement, contracting, and organizational processes.
Comfortable working in a fast-paced, highly collaborative environment.
Strong business acumen and the ability to connect cybersecurity solutions to customer outcomes.
Working Conditions
The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
Sitting and/or standing - Must be able to remain in a stationary position 50% of the time
Carrying and /or lifting - Must be able to carry / move laptop as needed throughout the work day.
Environment - remote, work-from-home 100% of the time.
Pay Range Disclosure
At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent.
The provided salary details are based on US national averages and we retain the flexibility to tailor to the needs of the business. The national estimate for the current base range for this position is $83,200 - $114,400.
This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Culture
At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.
At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring.
Disclaimer
This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.
The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).
Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by
law.
Any personal data you submit in connection with your application will be processed in compliance with Bugcrowd's Privacy Policy, which you may review here:
https://www.bugcrowd.com/privacy
.
Equal Employment Opportunity:
Bugcrowd is EOE, Disability/Age Employer.
Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ADA at bugcrowd.com.
Apply at:
https://www.bugcrowd.com/about/careers/
Location: New York; United States
Workplace: Remote
ABOUT MATTER LABS
Matter Labs builds private settlement infrastructure that lets regulated institutions settle directly with each other without exposing data, ceding control, or waiting days. Global finance moves $4 quadrillion a year on systems designed for paper and telex. The institutions that built them - from clearing houses to exchanges to the world's largest banks, institutions are now actively replacing them. We're building what comes next.
Our core product, Prividium, gives each institution its own private settlement environment (a Prividium Zone) with independent governance and built-in interoperability across counterparties, asset classes, and jurisdictions. Settlement happens through zero-knowledge proofs: one party proves a transaction is valid without revealing any underlying data to the counterparty. The only private settlement infrastructure built on zero-knowledge cryptography.
Founded in 2018. Backed by a16z and Union Square Ventures. A fully remote team of around 90 with eight years of production zero-knowledge infrastructure behind us, now pointed at the biggest problem in institutional finance.
THE ROLE
You will be the technical partner to Matter Labs' institutional sales team. Your work turns customer requirements into credible Prividium architectures and moves opportunities from discovery through evaluation into a deployment plan the customer trusts. The role owns technical discovery, solution design, evaluations and proofs of concept, and the technical response to security and due-diligence reviews. It is a hands-on presales role at the intersection of enterprise architecture, financial markets, and zero-knowledge infrastructure.
WHAT YOU'LL DO
- Lead technical discovery. Map customer architecture, data privacy, identity and permissions, interoperability, performance, resilience, custody, and compliance constraints.
- Design solutions. Translate customer workflows into target architectures for Prividium, including integration boundaries, APIs, deployment models, and the route from pilot to production.
- Deliver demos and workshops. Build and run tailored demonstrations and technical workshops for audiences from engineering teams to senior business leaders.
- Run evaluations. Define success criteria, scope proofs of concept, coordinate internal specialists, and keep pilots tied to a commercial decision.
- Own technical diligence. Lead responses to RFPs, RFIs, security reviews, and architecture assessments, with support from Engineering, Security, Product, and Legal.
- Prepare implementation. Produce solution documentation with explicit assumptions, dependencies, owners, and acceptance criteria, and hand over cleanly into delivery.
- Feed the roadmap. Bring structured customer evidence into Product and Engineering, and separate repeatable market needs from one-off requests.
Over time, the reference architectures and playbooks you build become the foundation of the solutions-engineering function.
WHAT WE LOOK FOR
Each of these is a demonstrated capability, shown through work you have done:
- 7+ years in solutions engineering, sales engineering, enterprise architecture, or technical consulting in a customer-facing setting.
- Working with banks, capital-markets firms, market infrastructure, payments businesses, or other regulated institutions.
- Deep grounding in APIs, distributed systems, cloud and on-premise deployment, security, identity and access, and data privacy.
- Leading complex technical evaluations or proofs of concept and converting them into production decisions.
- Explaining complex systems to technical and non-technical audiences, with precise writing and disciplined expectation management.
- Aligning sales, product, engineering, security, and customer teams without formal authority.
NICE TO HAVE
Working knowledge of Ethereum, smart contracts, tokenisation, or zero-knowledge proofs. Deep enterprise and financial-services experience can compensate for a lighter crypto background.
WORK MODEL & PAY
- Competitive base salary
- Performance-based variable compensation and a long-term token incentive are additional. Both are paid in ZK tokens. New-hire token grants vest over four years with a one-year cliff.
- Freedom & ownership culture: no time tracking, minimum bureaucracy-only results matter.
Location: Korea (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are looking for experienced Retail professionals to support a cutting-edge AI benchmarking project focused on Korean retail and consumer-facing environments. As a Subject Matter Expert, you will create and review realistic, high-quality scenarios that reflect operational, customer service, sales, pharmacy, loss prevention, and retail management challenges across supermarkets, pharmacies, department stores, luxury retail, shopping malls, and multi-branch operations. Your expertise will help ensure AI systems understand and respond accurately within a highly active commercial sector.
WHAT YOU’LL DELIVER
- Design realistic Retail Trade scenarios in Korean or English grounded in Korean operational contexts (e.g., store operations, customer service escalations, inventory management, pharmacy workflows, retail compliance, fraud prevention, sales supervision, branch coordination)
- Adapt structured evaluation rubrics for operational problem-solving, customer interactions, retail decision-making, and compliance-related tasks
- Review AI and human-generated responses for factual accuracy, policy compliance, customer service quality, and operational realism
- Contribute to “gold standard” solutions reflecting best practices across Korean retail, pharmacy, and commercial operations
QUALIFICATIONS
- Native-level Korean with strong professional English proficiency
- 5+ years of professional experience in Retail, Store Operations, Pharmacy Operations, Commercial Management, Loss Prevention, or Retail Investigations
- Background in one or more relevant roles: Retail Sales Supervision, Store or Operations Management, Pharmacist or Pharmacy Operations, Retail Security, Loss Prevention, Fraud Investigation, Customer Experience, or Multi-Branch Retail Operations
- Strong understanding of customer service workflows, retail operations, compliance procedures, inventory management, and Korean retail environments
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
What to Consider Before Applying
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
HOW TO JOIN OUR EXPERT COMMUNITY
Step 1: Apply with the English-language version of your Resume/C.V. highlighting your expertise in the domain.
Step 2: Register in Tipalti to ensure a smooth payment process
Step 3: Finalize onboarding and join the Production team
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: South Africa
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a results-oriented Customer Success Manager to join a growing team. In this role, you will be the primary advocate for clients, ensuring they realize maximum value from solutions while driving long-term loyalty. You will play a critical part in the company’s growth by owning the post-sales relationship, executing sophisticated retention strategies, and securing renewals. This is an ideal opportunity for a proactive professional who thrives on building deep relationships and turning complex challenges into success stories.
Key Responsibilities
Act as the dedicated point of contact for a portfolio of key accounts, guiding them through the entire customer lifecycle.
Develop and execute data-driven retention plans to minimize churn and ensure high levels of customer satisfaction.
Manage the end-to-end renewal process, identifying expansion opportunities and ensuring timely contract completions.
Conduct regular business reviews to align our solutions with the client’s evolving strategic goals.
Monitor customer health metrics and intervene proactively when accounts show signs of risk.
Collaborate closely with Sales and Product teams to voice customer feedback and influence the product roadmap.
Requirements
3+ years of experience in a Customer Success Management or Account Management role.
Proven track record of meeting or exceeding retention, churn reduction, and renewal targets.
Strong ability to build rapport with stakeholders at all levels, from end-users to C-suite executives.
Analytical mindset with the ability to interpret data to drive customer outcomes.
Excellent communication, negotiation, and presentation skills.
Ability to manage multiple priorities in a fast-paced environment.
Experience working with CRM software (e.g., Salesforce, HubSpot) and Customer Success platforms (e.g., Gainsight, Totango).
Background in a high-growth SaaS or technology-driven environment.
Experience in leading customer training sessions or webinars.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Sacramento, United States; Elk Grove, United States; Roseville, United States; Folsom, United States; Rancho Cordova, United States
CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands.
We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Cary, United States; Raleigh, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping large enterprises understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability.
You will focus on a short list of strategic accounts within our Enterprise Technology business. For each one you will co-own the account plan with the account executive, build executive technical champions, and drive a multi-quarter adoption roadmap. You will have breadth and depth, reproducing customer environments and problems, building working solutions with them, and develop deep relationships with our engineering and product teams, all in service of each account's strategic roadmap
Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems.
Responsibilities:
Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation
Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success
Work with your customers on their overall AI adoption strategies, including use case scoping, architecture reviews, technical champion building, adoption workshops, and use case execution
Support customers building with both the Claude API and Claude for Enterprise
Create and deliver compelling technical content tailored to different audiences. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives
Reproduce customer environments and problems in your own builds. Use them to prove the path to production
Build deep relationships with Anthropic engineering and product teams. Carry customer needs into the product roadmap and bring product direction back to your accounts
Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack
Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases
Identify common integration patterns and contribute insights back to our Product and Engineering teams
Travel occasionally to customer sites for workshops, technical deep dives, and relationship building
Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns
You may be a good fit if you have:
8+ years of experience in roles such as Field CTO, Solutions Architect, Sales Engineer, or Product Manager, with hands-on building experience
Experience working with enterprise customers, navigating complex buying cycles involving multiple stakeholders
Experience owning named or strategic enterprise accounts through long, multi-stakeholder buying cycles
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more
Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders
Experience designing scalable cloud architectures and integrating with enterprise systems
Comfortable with python
Familiarity with common LLM frameworks and tools or a background in machine learning or data science
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
A love of teaching, mentoring, and helping others succeed
Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders. You enjoy engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$240,000
—
$380,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Boca Raton, FL
Workplace: onsite
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Job Summary:
We are seeking a detail-oriented and tech-savvy Filevine Administrator with strong experience
in legal operations and project management to assist customers in optimizing their use of
Filevine legal tech platform. This role is integral in aligning technology solutions with the client
law firm’s operational goals, ensuring streamlined workflows, and driving adoption across
teams.
The ideal candidate brings a background in technical system administration paired with proven
experience in SaaS ecosystems, workflow automation, and platform administration. You’ll serve
as both a problem-solver and a strategic advisor, capable of leading cross-functional initiatives,
managing platform updates, and training staff.
This role will be covering a customer in Boca Raton, FL
What You'll Do:
Strategic Advisory:
Provide expert guidance on system configurations and bespoke workflows to ensure the platform is architecturally aligned with the firm’s organizational structure.
Operational Troubleshooting & Enablement:
Resolve complex technical issues while fostering a culture of self-sufficiency through comprehensive training, documentation, and scalable self-service resources.
Platform Optimization & Adoption:
Drive organization-wide engagement by spearheading feature rollouts and identifying high-impact process improvements that maximize platform ROI.
Product Evangelism & Continuous Education:
Maintain deep subject matter expertise on the Filevine product roadmap (LEX, milestones, and iterative updates) to ensure the firm remains at the forefront of platform capabilities.
Lifecycle Management:
Oversee the technical components of personnel transitions, ensuring seamless onboarding and offboarding workflows to maintain data integrity and user productivity.
Business Process Auditing:
Systematically evaluate existing workflows to identify inefficiencies and realign digital tools with the firm's broader operational objectives.
What You'll Need:
Technical Expertise:
Hands-on administration of
Filevine
or comparable legal technology platforms.
Domain Knowledge:
Deep understanding of
legal workflows
, regulatory compliance, and high-level client service standards.
System Integration:
Proficiency in managing
SaaS ecosystems
, including system integrations and end-to-end process automation.
Collaborative Leadership:
Strong project management skills with a proven ability to lead
cross-functional initiatives
.
Educational Impact:
Outstanding communication abilities tailored for
user training
, technical support, and organizational change management.
Technological Advocacy:
A passion for solving complex problems, driving platform adoption, and
empowering legal teams
through technology.
Industry Background:
Previous experience in a
law firm, legal department, or paralegal role
is strongly preferred.
Compensation Information: 80,000 - 95,000
The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance.
Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at legal@filevine.com
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Competitive & Fair Pay
- Opportunity to learn from a dedicated leadership team
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX (preferred)
San Francisco, CA
About the Role
Cloudflare is scaling its global connectivity and security platform while transforming into an AI-native organization powered by our own AI harness and developer infrastructure. As Senior Director, R&D HR Business Partnering, you will lead a global team of embedded HRBPs supporting senior executives across Engineering, Product, Security, and Research.
In this role, you serve as the strategic HR leader for R&D and the primary conductor bridging business leadership with our Centers of Excellence (Total Rewards, Talent Acquisition, Talent Development, People Operations). You will challenge and champion the business—architecting an organization built for AI-augmented velocity while protecting and evaluating the essential human elements of work: character, critical judgment, empathy, and leadership trust.
Key Focus Areas & Responsibilities
Business Acumen & COE Conduction
Partner directly with the Head of R&D and technical VPs to align talent strategy with Cloudflare’s product roadmap, platform architecture, and operational goals.
Act as the chief conductor across People Team COEs—synthesizing R&D’s operational realities to push COEs for tailored, high-impact talent programs while challenging R&D leaders to elevate their organizational standards.
Apply analytical rigor to people metrics, diagnosing organizational health, attrition trends, and productivity indicators to guide business decisions proactively.
Organizational Design & AI Integration
Architect agile, high-velocity R&D structures designed for AI-native workflows, optimizing team size, spans of control, and cross-functional interfaces across platform and product teams.
Partner with engineering leadership to rethink operating rhythms and team structures as development shifts from traditional models to AI-assisted, agent-driven engineering.
Talent Portfolio Management & Human Judgment
Evolve technical career frameworks, leveling, and role definitions to reflect the higher leverage expected in AI-native engineering environments.
Drive succession planning, critical-role mapping, and retention strategies for specialized technical talent across Cloudflare’s global hubs.
Establish clear boundaries between work optimized by AI and decisions requiring human judgment, ethical clarity, nuance, and character.
Driving Change & Strategic Initiatives
Drive complex, continuous change initiatives across global R&D teams, equipping leaders to navigate structural evolution, technological pivots, and shifting priorities with clarity.
Deliver custom, service-oriented solutions tailored to business needs, providing high-trust coaching to senior technical leaders as they navigate complex team dynamics with empathy and results.
Team Leadership
Lead a global team of HRBPs, setting a high standard for strategic partnership, business fluency, and execution speed.
What You'll Bring
Leadership & Scale: 15+ years of progressive HR experience, including 5+ years leading an HRBP team supporting technical R&D, Engineering, or Product orgs in high-growth environments.
Core Pillar Excellence: Demonstrated expertise across all four functional buckets: business acumen, organizational design, talent portfolio management, and driving change.
AI & Human Acumen: Deep understanding of how AI tools reshape technical workflows, combined with strong character assessment and human judgment when evaluating leadership potential and organizational health.
COE Orchestration: Proven track record acting as an operational conductor between executive stakeholders and specialized People functions to deliver integrated talent solutions.
Executive Presence: Ability to advise, challenge, and coach VP+ technical leaders with confidence, empathy, and business fluency.
Compensation
Compensation may be adjusted depending on work location.
For San Francisco Bay area the estimated salary range is $304,000 - $380,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Brazil; Mexico
Workplace: Remote
We are B2Spin, and we are dedicated to delivering the best Free-to-Play Social Casino and gaming experiences by creating captivating, engaging, and unique products that are accessible to everyone. We have built a team of talented professionals from all over the globe, who are working to continually improve the experiences of our players. We are not looking to just be part of the industry, but to revolutionize it.
The Role
As a VIP Account Manager, you will be the commercial and relationship owner for a portfolio of our highest-value players. This is a proactive, revenue-focused role where success is measured by retention, engagement, and lifetime value growth.
This role requires a high level of trust, autonomy, and professionalism, including the opportunity to represent the business in face-to-face interactions with VIP players.
You will build trusted, long-term relationships with VIP players, identify opportunities to upsell and cross-sell, and deliver personalized experiences that drive loyalty, satisfaction, and sustainable revenue.
What You Will Be Doing
- Own and proactively manage a portfolio of high-value VIP players, acting as their dedicated point of contact
- Build deep, long-term relationships by understanding each VIP’s preferences, behaviours, motivations, and expectations
- Maintain regular, proactive phone-based and digital communication, complemented by in-person engagement where strategically appropriate
- Travel to meet VIP players to strengthen relationships, improve retention, and unlock long-term commercial value
- Monitor player activity and performance metrics to identify churn risk, revenue opportunities, and engagement trends
- Plan and execute upsell and cross-sell strategies through personalized offers, promotions, and experiences
- Deliver tailored, high-touch VIP experiences that go beyond standard customer service
- Re-engage declining or inactive VIPs using targeted retention strategies
- Collaborate closely with internal teams (CRM, Promotions, Product, Payments, Customer Support) to ensure seamless VIP account management
- Gather structured VIP feedback and act as the voice of the player internally to help evolve and improve the VIP program
What We Are Looking For
- Fluent English with excellent phone-based communication skills (Spanish is a strong plus)
- Mandatory iGaming experience, ideally within online Casino and/or Sportsbook environments
- Proven experience as a VIP Account Manager, VIP Host, or similar high-touch, revenue-driven role
- Strong commercial mindset with the ability to identify and execute upsell and cross-sell opportunities
- Demonstrated success in building and maintaining long-term, high-value customer relationships
- Comfortable working with player data, KPIs, and performance targets
- Strong customer empathy combined with confidence to influence and drive commercial outcomes
- U.S. sports knowledge is considered a strong advantage
- Ability to thrive in a fast-paced environment while managing a portfolio independently
- Willingness and flexibility to travel to meet VIP players in person as part of relationship management
Why You Will Love It
- Direct ownership of high-value VIP relationships and their commercial performance
- Autonomy to design personalized strategies that meaningfully impact player experience and revenue
- Opportunity to represent the business in high-trust, relationship-led VIP environments
- Collaboration with a global, ambitious, and innovative team
- The chance to help shape and grow a VIP program within a fast-evolving social gaming business
Equal Opportunities
We hire based on skills, drive, and ideas—nothing else. Your background, gender, age, race, ethnicity, disability, sexual orientation, religion, neurodiversity, or educational path will never be a barrier to joining us. We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking. Diversity fuels our innovation, collaboration, and growth, and we're committed to creating an environment where everyone can contribute their best work and thrive.
Location: Remote-Texas; New York; Remote
Workplace: Remote
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
The Enterprise Sales Executive will cover regional and community banks and credit unions across the north east, building UiPath's presence with these institutions and their leadership teams. They work every day across the C-Suite, Digital Transformation, AI/Automation COE's, Operations, Risk, Compliance, Finance, and Technology teams to deliver value through UiPath's automation and AI platform.
We provide tools that help regional banks and credit unions streamline operations, improve accuracy, reduce risk, enhance compliance, and free employees to focus on member and customer relationships instead of manual back-office work. You will be challenged and supported by the best in the industry as you build trusted relationships and pave your own path to success.
WHAT YOU'LL DO AT UIPATH
- Assess territory potential and develop a sales strategy to maximize UiPath revenue across regional bank and credit union accounts
- Achieve agreed-upon sales targets and outcomes within quarterly schedules
- Evangelize the UiPath brand by presenting, promoting, and selling UiPath solutions through a value-selling approach tailored to the resource constraints and priorities of mid-sized financial institutions
- Educate customers on how UiPath can improve efficiency, reduce operational costs, strengthen controls, and support digital transformation without requiring the large technology budgets or IT staffs common at money-center banks
- Establish, develop, and maintain positive business and customer relationships across the territory, including with executive leadership, boards, and operations teams at community-oriented institutions
- Develop trusted relationships with local and regional partners, core banking providers, and systems integrators that serve community banks and credit unions to cultivate new opportunities and drive successful customer implementations
- Partner with Customer Success Managers to ensure customers receive maximum value and customer issues are addressed quickly
- Monitor industry competitors, new products, regulatory trends, and market conditions affecting regional banks and credit unions to understand customer needs
- Collaborate internally with sales executives and cross-functional teams to share knowledge and best practices
- Explore ways to incorporate automation into daily work and into core banking, lending, deposit operations, and member services workflows
WHAT YOU'LL BRING TO THE TEAM
- 7+ years of solution/value selling experience
- 3+ years of enterprise account experience selling to regional banks, community banks, and/or credit unions preferred
- Demonstrated expertise communicating artificial intelligence capabilities, ROI metrics, and implementation strategies to C-suite executives, Digital Transformation teams, and AI Centers of Excellence at mid-sized financial institutions
- Ability to translate complex AI and automation concepts into business outcomes such as cost reduction, improved controls, faster loan and account processing, risk mitigation, and enhanced member/customer experience
- Familiarity with regional banking and credit union priorities such as regulatory compliance (FDIC, OCC, state banking departments, NCUA), fraud prevention, KYC/AML/BSA, audit readiness, core banking system integration, loan origination and servicing, deposit operations, and member/customer onboarding
- Ability to communicate new and complex concepts in an easy-to-understand way that creates strong demand for the solution
- Successful year-over-year quota attainment and experience growing an enterprise client portfolio
- Proven success consistently selling new business and new logos
- High aptitude for cross-functional collaboration and influence internally and externally
- Ability to navigate complex client organizations and develop key relationships across multiple departments and leadership levels, including the C-suite and board-level stakeholders common at community banks and credit unions
- Ability to provide valuable insights into improving customers' business operations
- Research and data-driven approach to account planning, with the ability to proactively identify opportunities from business-led discussions
- Bachelor's degree preferred
- Ability to travel approximately 50%
- Candidates must be authorized to work in the United States
#LI-BS1
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Remote in the UK; Dublin, Ireland
Workplace: Remote
At Sanity.io http://Sanity.io, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using Sanity to power and automate their content operations.
We’re looking for an empathic senior support engineer who thrives on solving complex technical challenges and helping customers succeed with Sanity at scale.
As a senior member of the team, you will independently own high-impact issues, guide enterprise customers through complex implementations, and improve the systems, workflows, and documentation that power our support organization.
This is not a reactive ticket-queue role. It requires strong technical judgment, calm communication under pressure, and the ability to turn recurring customer friction into lasting improvements.
WHAT YOU WOULD DO:
- Independently own and resolve complex technical issues for enterprise customers.
- Lead investigations into ambiguous or high-severity issues and liaise during incidents, maintaining clear communication throughout.
- Produce high-quality minimal reproductions, reusable code snippets, and structured issue reports.
- Provide informal mentorship and technical guidance to other Support Engineers, helping the team navigate complex issues and continuously improve how we investigate, communicate, and resolve problems.
- Collaborate closely with Product and Engineering to surface patterns and influence product improvements.
- Author and improve documentation, guides, and self-serve resources to reduce recurring issues.
- Contribute to infrastructure, tooling, and workflow improvements within the Support organization.
- Participate in community support rotation and model high standards of clarity and empathy.
- You'll own issues end-to-end, including a paid on-call rotation for high-severity production incidents.
ABOUT YOU:
- Remote in the UK or Ireland
- 4+ years of hands-on experience in developer support or engineering roles.
- Strong experience debugging complex JavaScript/TypeScript and modern web applications (e.g., Next.js).
- Demonstrated success in independently owning complex issues from diagnosis to resolution.
- Ability to elevate those around you through thoughtful collaboration, clear communication, and informal mentorship.
- Comfortable operating under pressure while maintaining clarity and empathy.
- Strong debugging instincts and ability to reason across frontend, APIs, and infrastructure layers.
- Bias toward improving systems, documentation, and processes rather than just resolving individual support requests.
- Curious, proactive, and energized by solving ambiguous problems.
Not sure you’re exactly what we’re looking for in this role? Apply anyway!
WHAT WE CAN OFFER:
- A highly-skilled, inspiring, and supportive team
- Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
- A global, multi-culturally diverse group of colleagues and customers
- Comprehensive health plans and perks
- A healthy work-life balance that accommodates individual and family needs
- Competitive salary and stock options program
WHO WE ARE:
Sanity.io http://Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business.
Sanity recently raised an $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years.
You can only build a great company with a great culture. Sanity is a 300+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here! https://www.sanity.io/blog/our-sanity-values
Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Location: Remote in the United States or Canada (West Coast/PT)
Workplace: Remote
At Sanity.io http://Sanity.io, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using Sanity to power and automate their content operations.
We’re looking for an empathic senior support engineer who thrives on solving complex technical challenges and helping customers succeed with Sanity at scale.
As a senior member of the team, you will independently own high-impact issues, guide enterprise customers through complex implementations, and improve the systems, workflows, and documentation that power our support organization.
This is not a reactive ticket-queue role. It requires strong technical judgment, calm communication under pressure, and the ability to turn recurring customer friction into lasting improvements.
WHAT YOU WOULD DO:
- Independently own and resolve complex technical issues for enterprise customers.
- Lead investigations into ambiguous or high-severity issues and liaise during incidents, maintaining clear communication throughout.
- Produce high-quality minimal reproductions, reusable code snippets, and structured issue reports.
- Provide informal mentorship and technical guidance to other Support Engineers, helping the team navigate complex issues and continuously improve how we investigate, communicate, and resolve problems.
- Collaborate closely with Product and Engineering to surface patterns and influence product improvements.
- Author and improve documentation, guides, and self-serve resources to reduce recurring issues.
- Contribute to infrastructure, tooling, and workflow improvements within the Support organization.
- Participate in community support rotation and model high standards of clarity and empathy.
- You'll own issues end-to-end, including a paid on-call rotation for high-severity production incidents.
ABOUT YOU:
- Remote on the West Coast (PDT) in North America
- 4+ years of hands-on experience in developer support or engineering roles.
- Strong experience debugging complex JavaScript/TypeScript and modern web applications (e.g., Next.js).
- Demonstrated success in independently owning complex issues from diagnosis to resolution.
- Ability to elevate those around you through thoughtful collaboration, clear communication, and informal mentorship.
- Comfortable operating under pressure while maintaining clarity and empathy.
- Strong debugging instincts and ability to reason across frontend, APIs, and infrastructure layers.
- Bias toward improving systems, documentation, and processes rather than just resolving individual support requests.
- Curious, proactive, and energized by solving ambiguous problems.
Not sure you’re exactly what we’re looking for in this role? Apply anyway!
WHAT WE CAN OFFER:
- A highly-skilled, inspiring, and supportive team
- Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
- A global, multi-culturally diverse group of colleagues and customers
- Comprehensive health plans and perks
- A healthy work-life balance that accommodates individual and family needs
- Competitive salary and stock options program
WHO WE ARE:
Sanity.io http://Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business.
Sanity recently raised an $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years.
You can only build a great company with a great culture. Sanity is a 300+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here! https://www.sanity.io/blog/our-sanity-values
Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Seattle, WA
УдалённоCanada, Remote; We offer unlimited days of annual PTO 🌴 5 days for sick leave 🤒 Holiday time in accordance with the Ontario Holiday Calendar 🗓 Flexible & Remote Work Options: Within your home province 🏠: fully remote, and outside your home province 🌍: work from anywhere!
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Sacramento, United States; Elk Grove, United States; Roseville, United States; Folsom, United States; Rancho Cordova, United States
Cary, United States; Raleigh, United States
San Francisco, CA | New York City, NY | Seattle, WA
ОфисBoca Raton, FL
seniorГеография найма не уточнена
УдалённоBrazil; Mexico; We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking