Location: In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Lisbon, or London (Hybrid)
About the Department
Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a hugely successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.
About the Team
We build the infrastructure that makes the web
Payable
, powering the future of machine-to-machine commerce.
Here at Cloudflare, agentic commerce is a core part of our vision for the
Agentic Internet
. As AI agents increasingly navigate, consume, and act on the web, standard payment and authorization models built for humans are breaking down. We build tools that make the new internet payable by giving our users the ability to monetize access to their content, data, services, products, and outcomes across the Internet, regardless of where they are hosted.
Building these capabilities requires solving complex engineering problems across high-throughput web infrastructure, low-latency transaction processing, usage metering, outcome verification, digital wallets, and emerging agentic payment protocols (such as x402, WBA, ACP, and UCP). We bridge mainstream fiat commerce rails with decentralized protocols, enabling micro-payments at Internet scale.
We are a tight-knit group that communicates and collaborates regularly. We celebrate our achievements, support each other when we make mistakes, and hold each other and our work to a high standard.
About the Role
We are looking for a Senior Software Engineer to serve as an expert and technical leader on our Agentic Commerce team. In this role, you will define the architecture, build core systems, and establish technical standards powering machine-to-machine payments, metering, and monetization across Cloudflare's network.
As a Senior Engineer, your impact extends beyond individual features. You will shape product and engineering roadmaps by partnering directly with customers, product managers, and across Cloudflare teams. You will write architectural specs that guide engineers inside and outside the team, build systems that reduce complexity for others, and lead complex incident responses. You will be a prime reviewer for large systems, define core product KPIs, and mentor engineers across the organization to elevate our collective engineering practice.
What You'll Do
Design and build resilient, low-latency systems and core architectures that make web resources
Payable
for autonomous agents using emerging protocols (x402, WBA, ACP, UCP).
Write technical specs (RFCs) and architecture designs that encompass deliverables for developers both within the team and across other Cloudflare engineering groups.
Meet directly with customers and Product Management to clarify requirements, define actionable KPIs, and translate business needs into scalable architectural solutions.
Architect services to reduce code complexity for the team, ensure seamless recovery from internal and external failures, and improve overall system health observability.
Lead complex incident responses, retrospectives, and root-cause analyses while driving initiatives that proactively prevent customer escalations and reduce system alerts.
Debug and resolve high-complexity issues spanning multiple teams, services, and protocols, using these opportunities to teach others how to handle similar challenges.
Actively mentor engineers, improve engineering and interviewing processes, conduct high-impact spec and code reviews, and share knowledge through technical talks and writings.
Examples of Desirable Skills, Knowledge, and Experience
Deep software engineering and distributed systems expertise with a track record of architecting, building, and operating high-throughput, low-latency production services.
Broad experience with HTTP, API design, payment protocols/rails, web security, and cryptographic authorization mechanisms.
Demonstrated experience defining product KPIs and translating complex customer and product requirements into clear architectural roadmaps.
Proven track record of debugging complex distributed system failures that span multiple teams and systems, with a focus on systemic remediation.
Strong history of technical mentorship, leading incident retrospectives, and driving process improvements inside and outside your immediate team.
Ability to rapidly prototype, evaluate deep architectural trade-offs, and establish design patterns in an emerging technical domain.
Excellent technical writing and communication skills, with experience drafting RFCs and specifications consumed by multiple engineering organizations.
Bonus Points
Fluency in Rust (especially async Rust) or TypeScript/JavaScript edge runtimes (e.g., Cloudflare Workers, Durable Objects, KV) at system-architectural scale.
Deep knowledge of emerging agentic payment protocols (x402, A2P, ACP, UCP, Web Bot Auth) or digital wallet architectures.
Experience architecting high-precision event metering pipelines, usage-based billing engines, outcome verification systems, or revenue attribution tools.
Experience with smart contract bridges, cryptography (public-key encryption, signatures, hashes), or hybrid fiat/crypto payment infrastructure.
Active contributions to open-source payment systems, agent protocols, web standards, or distributed systems projects.
Experience training interviewers, closing candidates, or guiding company-wide technical standards.
Compensation
Compensation may be adjusted depending on work location.
● For Portugal based hires: Estimated annual salary is between €66,000 - €91,000.
The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Missouri, United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
The Data Center Technician Manager is a first-line people manager responsible for the day-to-day operational performance and development of DC Technician and DC Facilities Engineering staff at the site.
This is the first formal people-management role in the Nebius data center technical career path. It serves as the primary operational and people-management layer between these teams and the Data Center IT Manager.
The role owns performance, development, scheduling, and accountability across the DC Technician and DC Facilities Engineering disciplines. When the Data Center IT Manager is unavailable, this manager acts as the primary on-site operational authority, makes shift-level decisions across both managed disciplines, and coordinates incidents involving other site teams.
The successful candidate brings deep technical credibility in data center technician operations and/or facilities engineering, along with sufficient cross-disciplinary understanding to direct escalations, assess work quality, and represent the managed teams in site-level operational discussions.
The Senior DC Diagnostic & RMA Specialist, Field Network Engineer, and Senior DC Support Engineer report directly to the Data Center IT Manager.
This role is
onsite
in our
Kansas City, Missouri
data center location.
Core responsibilities
Own the daily operational performance of DC Technician and DC Facilities Engineering staff. Assign shift coverage, set priorities, balance workloads, and ensure open work is tracked, delegated, and completed to Nebius standards.
Conduct regular one-on-one meetings with direct reports. Deliver structured performance feedback, set individual development goals aligned with the career framework, track progression, and manage performance concerns in partnership with HR and the Data Center IT Manager.
Own shift handoff quality across both disciplines. Ensure incoming shifts have full visibility into open incidents, active vendor work, abnormal system conditions, deferred tasks, and escalated items before taking operational ownership.
Serve as the on-site operational escalation authority during active incidents. Direct the response across managed teams, coordinate with the Lead DC Technician, Senior DC Facilities Engineer, and technical specialists reporting to the Data Center IT Manager, and escalate incidents that exceed site-level decision-making authority.
Manage vendor and contractor activity on the data center floor and in engineering zones. Verify qualifications, enforce safe working practices, review and approve Methods of Procedure (MOPs) within assigned authority, oversee execution quality, and ensure work meets Nebius standards.
Drive technical training and development for managed staff. Partner with the Lead DC Technician and Senior DC Facilities Engineer to identify skill gaps, arrange training, validate completion, and support progression within the Nebius career framework.
Lead hiring activities for DC Technician and DC Facilities Engineering roles. Conduct structured, competency-based interviews, provide hiring recommendations, and partner with recruiting and HR on offers, onboarding, and early-tenure support.
Maintain a safe, inclusive, and high-performance team culture. Address conduct, attendance, and well-being concerns promptly and in accordance with Nebius policies, safe working requirements, and applicable employment obligations.
Make recommendations regarding hiring, promotions, disciplinary action, advancement, scheduling, and termination.
Make routine decisions regarding workflow, staffing, escalation, and corrective actions within assigned management authority.
Provide ongoing coaching, training, and performance feedback.
Technical work may be performed when needed, but the position’s primary responsibility is managing the assigned team and data center operations.
Expected capabilities
Proven first-line management ability, including leading, developing, and holding technical teams accountable across shift-based operations in a mission-critical environment.
Deep technical credibility in data center technician operations and/or facilities engineering, with sufficient cross-disciplinary understanding to direct escalations, assess work quality, and evaluate readiness across both functions.
Strong operational judgment, including assigning and reprioritizing work, managing incidents across disciplines, and making sound shift-level decisions without requiring approval for routine matters.
Demonstrated performance-management capability, including delivering structured feedback, managing development plans, addressing underperformance, and supporting career progression and promotions in partnership with HR.
Clear, structured communication with technicians, facilities engineers, the Data Center IT Manager, global engineering teams, vendors, and senior leadership.
Proficiency in operational reporting and tracking metrics, with the ability to identify performance trends, surface risks, and recommend improvements to shift execution and team capability.
Working knowledge of safe working practices, change control, emergency operating procedures, and vendor management, with the ability to learn and apply Nebius-specific requirements.
Core physical requirements
The role requires the ability to perform the following activities, with reasonable accommodation where applicable:
Stand and remain on your feet for extended periods, typically four or more consecutive hours during active shift operations.
Safely lift, carry, and position equipment weighing up to 50 pounds independently, using appropriate team-lift protocols or mechanical aids for heavier loads.
Work at heights, including ascending and descending ladders and using approved elevated work platforms.
Work in confined spaces, including under raised floors, within rack enclosures, and along cable management pathways.
Work in environments with variable temperatures, including cold aisle containment zones and areas with active cooling infrastructure.
Handle small components, precision cabling, and connector installations.
Read equipment labels, interface indicators, and detailed wiring diagrams in variable lighting conditions.
Safely push or pull wheeled equipment weighing up to 500 pounds on level surfaces, using appropriate equipment-handling procedures.
On-call requirement
This role carries on-call responsibility as the primary management escalation point for after-hours incidents, team welfare concerns, vendor emergencies, and site-level operational events requiring management authority across both managed disciplines.
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$120,000
—
$145,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Oklahoma, United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
The Data Center Technician Manager is a first-line people manager responsible for the day-to-day operational performance and development of DC Technician and DC Facilities Engineering staff at the site.
This is the first formal people-management role in the Nebius data center technical career path. It serves as the primary operational and people-management layer between these teams and the Data Center IT Manager.
The role owns performance, development, scheduling, and accountability across the DC Technician and DC Facilities Engineering disciplines. When the Data Center IT Manager is unavailable, this manager acts as the primary on-site operational authority, makes shift-level decisions across both managed disciplines, and coordinates incidents involving other site teams.
The successful candidate brings deep technical credibility in data center technician operations and/or facilities engineering, along with sufficient cross-disciplinary understanding to direct escalations, assess work quality, and represent the managed teams in site-level operational discussions.
The Senior DC Diagnostic & RMA Specialist, Field Network Engineer, and Senior DC Support Engineer report directly to the Data Center IT Manager.
You will work
onsite
in our
Oklahoma
data center location.
Core responsibilities
Own the daily operational performance of DC Technician and DC Facilities Engineering staff. Assign shift coverage, set priorities, balance workloads, and ensure open work is tracked, delegated, and completed to Nebius standards.
Conduct regular one-on-one meetings with direct reports. Deliver structured performance feedback, set individual development goals aligned with the career framework, track progression, and manage performance concerns in partnership with HR and the Data Center IT Manager.
Own shift handoff quality across both disciplines. Ensure incoming shifts have full visibility into open incidents, active vendor work, abnormal system conditions, deferred tasks, and escalated items before taking operational ownership.
Serve as the on-site operational escalation authority during active incidents. Direct the response across managed teams, coordinate with the Lead DC Technician, Senior DC Facilities Engineer, and technical specialists reporting to the Data Center IT Manager, and escalate incidents that exceed site-level decision-making authority.
Manage vendor and contractor activity on the data center floor and in engineering zones. Verify qualifications, enforce safe working practices, review and approve Methods of Procedure (MOPs) within assigned authority, oversee execution quality, and ensure work meets Nebius standards.
Drive technical training and development for managed staff. Partner with the Lead DC Technician and Senior DC Facilities Engineer to identify skill gaps, arrange training, validate completion, and support progression within the Nebius career framework.
Lead hiring activities for DC Technician and DC Facilities Engineering roles. Conduct structured, competency-based interviews, provide hiring recommendations, and partner with recruiting and HR on offers, onboarding, and early-tenure support.
Maintain a safe, inclusive, and high-performance team culture. Address conduct, attendance, and well-being concerns promptly and in accordance with Nebius policies, safe working requirements, and applicable employment obligations.
Make recommendations regarding hiring, promotions, disciplinary action, advancement, scheduling, and termination.
Make routine decisions regarding workflow, staffing, escalation, and corrective actions within assigned management authority.
Provide ongoing coaching, training, and performance feedback.
Technical work may be performed when needed, but the position’s primary responsibility is managing the assigned team and data center operations.
Expected capabilities
Proven first-line management ability, including leading, developing, and holding technical teams accountable across shift-based operations in a mission-critical environment.
Deep technical credibility in data center technician operations and/or facilities engineering, with sufficient cross-disciplinary understanding to direct escalations, assess work quality, and evaluate readiness across both functions.
Strong operational judgment, including assigning and reprioritizing work, managing incidents across disciplines, and making sound shift-level decisions without requiring approval for routine matters.
Demonstrated performance-management capability, including delivering structured feedback, managing development plans, addressing underperformance, and supporting career progression and promotions in partnership with HR.
Clear, structured communication with technicians, facilities engineers, the Data Center IT Manager, global engineering teams, vendors, and senior leadership.
Proficiency in operational reporting and tracking metrics, with the ability to identify performance trends, surface risks, and recommend improvements to shift execution and team capability.
Working knowledge of safe working practices, change control, emergency operating procedures, and vendor management, with the ability to learn and apply Nebius-specific requirements.
Core physical requirements
The role requires the ability to perform the following activities, with reasonable accommodation where applicable:
Stand and remain on your feet for extended periods, typically four or more consecutive hours during active shift operations.
Safely lift, carry, and position equipment weighing up to 50 pounds independently, using appropriate team-lift protocols or mechanical aids for heavier loads.
Work at heights, including ascending and descending ladders and using approved elevated work platforms.
Work in confined spaces, including under raised floors, within rack enclosures, and along cable management pathways.
Work in environments with variable temperatures, including cold aisle containment zones and areas with active cooling infrastructure.
Handle small components, precision cabling, and connector installations.
Read equipment labels, interface indicators, and detailed wiring diagrams in variable lighting conditions.
Safely push or pull wheeled equipment weighing up to 500 pounds on level surfaces, using appropriate equipment-handling procedures.
On-call requirement
This role carries on-call responsibility as the primary management escalation point for after-hours incidents, team welfare concerns, vendor emergencies, and site-level operational events requiring management authority across both managed disciplines.
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$125,000
—
$145,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
You will be a front-line manager to a group of 6-8 CSMs, who each manage ~60 Activations at a given time in Ramp’s Mid Market portfolio. You will be responsible for developing and standardizing implementation best practices, 1:1 coaching and mentoring, building a repeatable and scalable customer activation motion that enables growth without proportional increases in team size, and working closely with leaders across Sales, Marketing, Operations, Risk, and Product to drive positive outcomes for this segment. As a key member of the Mid Market CSM leadership team, you will have the opportunity to help build and refine Ramp’s customer success and onboarding motion.
WHAT YOU'LL DO
- Set and maintain a high-performing culture and morale by managing a group of exceptional CSMs to drive thorough and efficient onboarding and product activation for Ramp’s medium/large customers
- Oversee the daily activities and quota performance management of individual CSMs to ensure team exceeds product onboarding and spend activation goals, while maintaining strong CSAT
- Refine best practice playbooks for the CSM team, and improve team output and efficiency over time by optimizing systems and processes
- Develop and execute career development and leadership plans for direct reports; inclusive of but not limited to daily 1:1 mentoring, coaching on sales skills, enhancing product knowledge, providing call feedback, and running enablement sessions
- Act as a voice of the customer and key contributor retaining and expanding Ramp’s Mid Market segment
- Build and leverage internal AI tools and Salesforce dashboards to monitor the success of our customers and the performance of the team
- Report on team performance and forecast to senior leadership
- Represent the CSM team cross-functionally with leaders of other departments
WHAT YOU NEED
- 5+ years of implementation, CSM or AM experience as an individual contributor, with a proven, consistent track record exceeding goals
- 3+ years of experience building and leading implementation or CSM teams with a proven track record of exceeding goals
- Prior demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies
- Ability to identify trends, translate company strategy into team-level priorities, and drive initiatives that improve team metrics and organizational outcomes
- Proven ability to coach teams on selling the full platform, not just individual products; experience driving multi-product adoption, cross-sell, and upsell across a book of business
- Track record of pushing pace on input metrics, building repeatable playbooks, and optimizing systems and processes to improve team output
- Strong collaboration and influencing skills across Sales, Product, Operations, and other GTM teams; demonstrated ability to represent Customer Success at a leadership level
- Comfort with and curiosity about AI tools and their application to CS workflows; ability to lead a team through AI-driven process transformation and evaluate how AI can augment CSM productivity and customer outcomes
- Strong understanding of customer financial workflows, including AP/AR, spend controls, and month-end close processes; ability to coach CSMs on ROI-grounded conversations with controllers and finance leaders
- Proficiency in data analytics tools (Salesforce, Looker, and Excel) with the ability to leverage data to drive decisions, create systems, and identify process improvements.
NICE TO HAVES
- CPA or equivalent accounting certification, or deep working knowledge of accounting software (e.g. NetSuite, QuickBooks, Xero, Sage)
- Experience with financial services sales or selling into finance and accounting personas
- Experience at a high-growth startup in an enterprise or mid-market customer success environment
- Familiarity with contribution profit models or usage-based revenue metrics
- Experience leading teams through AI adoption or workflow automation initiatives
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX; New York City
About the team
You will join the Customer Compliance Team, which is focused on building trust with customers through sharing information about Cloudflare’s security program and policies. We assist our Customers, Sales teams, and Legal teams in understanding Cloudflare’s security posture. In this role, you will develop into an SME across Cloudflare’s products, infrastructure, and controls.
As part of this mission, you will actively build with and leverage Cloudflare’s proprietary, in-house AI platforms and developer tooling to eliminate manual bottlenecks, scale compliance operations, and dramatically accelerate our response times to customer inquiries.
What you'll do
Security Questionnaires & RFPs:
Take ownership of filling out complex customer security questionnaires, RFPs, and technical assessments. You will do this by orchestrating our internal AI generation pipelines to draft responses, paired with your own expert human-in-the-loop validation to ensure high accuracy.
Engage with Customers on Security Topics:
Act as a trusted security advisor by engaging directly with enterprise customers on security topics. You will meet with customer security teams to resolve deep architectural inquiries, answer specific security questions, and assist legal teams with security terms in contract negotiations.
Facilitate Customer Audits:
Host, coordinate, and facilitate both on-site and virtual customer audits when customers execute their right to audit, guiding them through our security controls, processes, and compliance evidence.
Build with In-House AI Tools:
Design, configure, and iterate on custom workflows and compliance assistants using Cloudflare’s internally built AI platforms to automate questionnaire triage and security evidence retrieval.
Curate AI-Ready Ground Truth Data:
Structure, audit, and maintain authoritative knowledge repositories covering SOC 2, PCI DSS, ISO 27001, and global security regulations, ensuring our in-house AI models retrieve verified, up-to-date compliance data.
Public Enablement & Trust Portal:
Collaborate with marketing and engineering to mature our customer Trust Portal and self-service resources, making it easy for prospects and enterprise customers to evaluate our security posture independently.
Author Public Security Content:
Research, write, and maintain public-facing white papers, security blogs, and compliance mappings aligned with Cloudflare’s evolving product suite and global regulatory shifts.
Desirable Skills, Knowledge, and Experience:
5–10 years of experience
in security compliance, GRC, technical audit management, IT risk consulting, or customer-facing security assurance.
Demonstrated ability to build with AI:
A hands-on builder mindset with proven experience experimenting with, building on, or configuring AI workflows (e.g., prompt engineering, retrieval-augmented generation concepts, API-based automations, or internal agent configurations) rather than relying solely on packaged third-party software.
Control frameworks:
Solid understanding of security risk and compliance frameworks such as PCI DSS, ISO 27001, SOC 2, and NIST SP 800-53
Technical writing & translation:
Strong written communication skills with the ability to translate complex networking, infrastructure, and cryptographic concepts into clear, plain-language customer responses and white papers.
Customer-facing communication:
Highly comfortable and articulate when presenting to or answering questions from external customers, sales executives, and legal counsel.
Cross-functional leadership:
Comfort partnering across Sales, Product, Legal, and internal Platform/AI Engineering teams to drive projects forward.
Technical curiosity:
Familiarity with data structures, markdown, APIs, or basic scripting (e.g., Python, SQL, or shell) to prototype solutions and inspect model outputs effectively.
Bonus points:
Practical cloud/network engineering experience, deep familiarity with global privacy regulations (GDPR, CCPA), or experience establishing automated operational metrics.
Compensation
Compensation may be adjusted depending on work location.
For New York City based hires: estimated annual salary of $125,000 - $172,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote - US
About the Job:
LaunchDarkly is the runtime control plane for the AI software development lifecycle (AI-SDLC). Thousands of engineering organizations, including more than a quarter of the Fortune 500, use LaunchDarkly to ship, measure, and control every change that reaches production, whether it is written by people or by AI. Feature management built the company. The next chapter is bigger: as the cost of writing code falls and the volume of change outpaces human review, the constraint is moving from writing software to controlling it. LaunchDarkly is building the critical infrastructure for the AI-SDLC. Customers build their own software factories. We build the rails they run on.
We are hiring the leader of Product Management for LaunchDarkly. Reporting to the Chief Product Officer, you will own the product management organization end to end: the people, operating system, roadmap commitments, and commercial outcomes across every product pillar. You will sit at the technology leadership table as the Product Management peer to the heads of Engineering and Product Design.
The CPO sets the company’s product vision and strategic direction. You will build and run the product organization that turns that direction into a coherent portfolio, shipped outcomes, customer adoption, and revenue growth. This is a hands-on operating role for a product leader who knows how to build the machine, make the tradeoffs, and finish the work.
Responsibilities:
Lead cross-functional product leadership.
Serve as the product counterpart to Engineering, Product Design, Marketing, Sales, Customer Success, and Finance. Resolve cross-functional tradeoffs, establish shared commitments, and ensure LaunchDarkly presents one coherent product strategy to customers and the market.
Build and lead the product management organization.
Design the organization intentionally, allocate resources effectively, maintain a high talent bar, build succession plans, and establish clear ownership for every product surface a customer or sales representative may ask about.
Own the product operating system.
Establish the cadence that turns strategy into shipped software and met goals, including quarterly commitments, leadership reviews, squad-level inspection, launch briefs, new product introduction (NPI), and the product-to-field handoff. Make execution predictable enough that the executive team does not have to ask whether something shipped.
Drive roadmap delivery across every product pillar.
Lead execution across Enterprise, Foundation, Observability, Experimentation, Agent Control, Automation, and the platform beneath them. Build a culture of doing what we say we are going to do.
Create portfolio discipline without slowing the company down.
Ensure new bets enter the portfolio through explicit decisions rather than hallway conversations, while preserving the flexibility to respond to market changes. Marketing dates should be commitments the product organization can confidently support.
Drive finishing.
A product is not done when version one ships; it is done when the team has iterated based on learning. A launch is not done when it ships; it is done when the field is amplifying it. A process is not done when it is written; it is done when it creates leverage for the team.
Own packaging execution and commercial outcomes.
Lead how pricing and packaging land in the product and in the field so every representative can sell the full platform and every pillar contributes to its commercial goals.
Stay close to customers and the field.
Spend time with the largest customers and most demanding evaluators, translate what you learn into product decisions, and build a process that brings customer and field insight into the roadmap at scale.
Use AI to increase product and engineering leverage.
Help the organization adopt AI-assisted development and product practices in ways that increase delivery speed while maintaining quality and judgment.
What Success Looks Like in Your First Year:
The organization is complete. The leadership model is in place, product lines have the right pillar leadership, spans and layers are intentional, decision rights are clear, succession risks are understood, and the organization can continue to scale.
Delivery increases every quarter. Shipped output per team rises quarter over quarter as AI-assisted development compounds, with quality holding.
The operating system runs without the CPO driving it. Reviews, check-ins, launch briefs, and NPI happen on cadence and at a consistent bar.
The portfolio is staffed. Every initiative in flight has an explicit staffing decision and plan behind it.
The numbers move. Activation, attach, activity, and expansion targets for each pillar respond to the organization’s inputs.
The team is stronger than you found it. Product managers have more leverage, complementary strengths are valued over a uniform mold, and every hire raises the bar.
About You:
You are direct, decisive, and high-agency. You identify a problem, propose a fix, and act unless someone tells you not to.
You are a relentless simplifier, not a caretaker. When you find friction, your instinct is to remove process rather than add it. You know how to run a company of this size like a small company that ships.
You are a builder of people and move quickly on people problems. Product leaders who have worked for you say you made them better and would work for you again. You raise the bar clearly, promote based on evidence, and do not allow known performance problems to persist.
You are comfortable challenging a strategy and turning it into a sequenced portfolio. You can tell the story of an idea you pushed back on, how you used evidence to make the call, and how you maintained the relationship.
You write clearly and make decisions. You use written argument to create alignment, expect strong writing from your team, and end meetings with a decision.
You are customer-oriented and commercially grounded. You can move from a conversation with a developer or data scientist to a discussion with an executive buyer or sales leader without losing the thread.
Qualifications:
Minimum of 15+ years of experience in Product Management, including 7+ years leading Product Managers and product leaders across a multi-product B2B platform
.
Experience leading Product Management at the VP, SVP, or equivalent level across a multi-product B2B platform.
Experience leading a product management organization of 20 or more product managers at a company with approximately $100M to $500M in revenue.
A track record of building and developing a product organization, rather than simply inheriting one.
Demonstrated ability to turn company strategy into a reliable operating system that delivers roadmap commitments and measurable business outcomes.
Experience working with a founder or visionary executive and converting a high volume of ideas into a sequenced, resourced portfolio.
Experience building products for engineering organizations and selling to CTOs, platform leaders, and data science teams.
Strong commercial fluency, including experience owning or materially influencing pricing, packaging, attach, expansion, and go-to-market execution.
Experience balancing enterprise and self-serve motions, including an understanding of what drives a large enterprise expansion and what creates value for a developer on a free plan.
Practical experience using AI agents in your own work and applying AI-native approaches to product management or software development. You should have clear opinions about how AI changes product management, supported by things you have shipped.
Demonstrated ability to lead through ambiguity, make decisions with incomplete information, and improve delivery speed without compromising product quality.
Pay:
Target pay ranges based on Geographic Zones* for Level E1:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$424,000 - $583,000
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $381,600 - $524,700
*
Zone 3:
All other US locations - $360,400 - $495,550
*
All Zones Inclusive of 25% Bonus Target
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
We are seeking a Senior Coordinator to keep our leaders organized and our business moving across the Digital Licensing & Partnerships team. Reporting to the VP, Digital Licensing & Partnerships, you'll manage calendars, travel, meetings, and events in support of our Business Development, Business Operations, Creative, Production, and Marketing business units across PC/Console and Mobile/Casino categories.
This role combines organization, discretion, and a service mindset. You'll balance requests from several leaders and teams, decide what needs attention first, and keep everyone informed. Success will come from calendars that work, events that run on schedule, and support processes that scale as the business grows. You'll join a collaborative team and work with leaders and partners at Wizards of the Coast, where your organization and judgment make a real difference every day.
Location and Work Arrangement
This role is based at our Renton, WA, United States office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Vice President and leaders across Business Development (BD), balancing competing requests and protecting time for top priorities.
Own travel planning and expense processing for the leadership team, from booking through reconciliation, in line with company policy.
Coordinate trade shows and industry events, keeping planning on track and details handled well ahead of deadlines.
Organize high-level internal and external meetings, connecting with global and regional colleagues and partners on the VP's behalf.
Serve as a go-to contact across our business units, building strong working relationships within the team, across Hasbro and Wizards of the Coast, and with external partners.
Improve how the team works, building simple, scalable processes and templates for scheduling, travel, and events.
Handle confidential information with discretion, using sound judgment about what to share, with whom, and when.
What You'll Bring
At least 3 years of Executive or Administrative Support experience, ideally supporting multiple senior leaders or teams at once.
Organizational skills to manage competing priorities and deadlines across several business units.
Clear written and verbal communication skills, with experience working with senior leaders, external partners, and employees.
Sound judgment and discretion when handling confidential information
Attention to detail and consistent follow-through.
Proficiency with Microsoft 365 and comfort learning new tools and systems on Mac or PC.
What Sets You Apart
Experience with SAP Concur or a similar travel and expense platform a plus.
Project or event management experience a plus.
Experience in gaming, media, or entertainment a plus.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$26.10
—
$36.50 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
About the team:
At Wealthsimple, we aren't just managing portfolios; we're rewriting the rules of how Canadians interact with credit. The Credit Analytics team own’s Wealthsimple's lending ecosystem, operating at the intersection of high-growth tech and data-driven underwriting.
We believe that being “credit-worthy” should mean more than just a traditional score. Our mission is to challenge the status quo, building inclusive products that empower millions of Canadians and the businesses they run to lead better financial lives. We’re growing fast, moving from small data to massive scale through iteration and experimentation.
We are extending our consumer credit expertise into business lending built for Canadian small and medium-sized businesses (SMBs). This is a true green-field build — new adjudication policy, new underwriting signals, and new risk infrastructure, informed by everything we've learned scaling our consumer card portfolio.
About the role:
We are looking for a Senior Associate to own credit policy for our business lending products, starting with a business credit card — from adjudication through the full account lifecycle. You will design and implement the underwriting framework that determines who qualifies and at what limit, build the line management strategies that govern how those limits evolve, and partner closely with collections to manage risk once accounts are on book.
Small business cards can be underwritten on the owner, or on the business as it grows. You’ll be working with cash flow, seasonality, industry, and business bureau data, which is usually thinner and messier than consumer bureau data. We need someone who has worked across that range and can turn it into automated policy instead of file-by-file decisions.
You will collaborate cross-functionally with Engineering, Product, Data Science, Fraud, and Client Experience to translate policy into shippable adjudication and monitoring systems, and you will have significant ownership over how this portfolio’s risk appetite is defined from day one.
In this role, you will have the opportunity to:
- Build a new lending program from the ground up with the breadth to see every part of it, from policy to funding, and the runway to grow into leading a lending line of business.
- Design and own the adjudication policy for a new business credit card, including entity-level underwriting criteria, principal/guarantor assessment, joint-liability, initial limit-setting, and approval decisioning.
- Own line management strategy for business credit products: credit limit increases and decreases, pricing, authorization rules, and active exposure management driven by cash-flow and balance monitoring.
- Partner with the collections team to design risk-managed treatment strategies specific to business accounts, and to build lifecycle monitoring that catches emerging risk early.
- Evaluate the performance of the business lending portfolio and your policies, using vintage analysis, cohort tracking, and champion/challenger testing to validate and refine underwriting decisions.
- Propose policy enhancements that improve marginal profitability while keeping risk within appetite, informed by rigorous root-cause analysis rather than surface-level metrics.
- Help define the data and underwriting infrastructure needed for SMB lending — including how to source, validate, and weigh business financial data alongside traditional bureau signals.
- Influence roadmaps across partner teams (Engineering, Product, Data Science, Fraud, and Client Experience) and implement policy that drives measurable impact.
We're looking for someone who:
- Has direct experience underwriting or setting credit policy for small and medium-sized businesses, this is a must-have for this role. Card experience isn't required; we'd love to hear from you if your background is in instalment loans or lines of credit.
- Writes SQL hands-on to self-serve data and build monitoring and analytics.
- Brings credit discipline to a ship-and-iterate environment, and is comfortable shaping policy while the product itself is still being defined.
- Can turn analysis into a clear recommendation for technical and non-technical audiences, weigh incomplete or noisy information and still reach well-grounded decisions.
- Is intellectually curious, passionate about their work, and wants ownership over their projects.
Preferred qualifications:
- 5+ years of experience in small business lending
- Knowledge of Canadian consumer credit bureau data (Equifax, TransUnion)
- Working knowledge of how business credit risk differs from consumer credit risk: entity vs. personal guarantor assessment, business bureau data (e.g., business credit bureaus), cash-flow-based underwriting, industry/sector risk, and revenue seasonality.
- Experience across the credit lifecycle: adjudication policy, line management, pricing, and collections strategy.
- Experience with statistical/quantitative analysis: experimental design, champion/challenger (or A/B) testing, model accuracy validation, constrained optimization, decision trees, discounted cash flows, financial modeling.
- Experience with Python, and GitHub. Airflow, AWS Redshift, and dbt are a plus.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: United States, Los Angeles, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
JOB PURPOSE:
The Technical Program Governance team enables complex technical initiatives across PlayStation engineering organizations by creating clarity, alignment, and disciplined execution across organizational boundaries.
As a Staff Technical Change Manager, you will lead the people, adoption, and organizational dimensions of complex technical change across engineering and technology organizations. You will work alongside technical leaders, architects, program managers, and delivery teams to understand what is changing, who is affected, what will be required of them, and how to move from awareness to sustained adoption.
This is a technical change role. Success requires more than familiarity with software-development terminology or experience working near engineering teams. You must be able to understand systems, platforms, architecture, integrations, engineering delivery models, and technical dependencies well enough to identify meaningful change impacts, ask informed questions, and translate technical decisions into practical organizational action.
This role offers the opportunity to build and shape change capability from the ground up. You’ll help define how change is led, scaled, and embedded across a growing technical organization, creating practical approaches that can evolve with the business rather than inheriting a fixed playbook.
EXPERIENCE & QUALIFICATIONS:
Essential
Bachelor’s degree or equivalent
Demonstrated experience leading complex, cross-functional organizational change within technology, engineering, digital, or technical environments.
Strong technical fluency across modern software and technology environments. Able to understand systems, platforms, architecture, integrations, engineering workflows, and technical dependencies well enough to assess organizational impact and engage credibly with technical leaders.\
Proven ability to translate complex technical concepts and decisions into clear stakeholder impacts, adoption needs, communications, enablement plans, and practical actions.
Deep practical knowledge of organizational change methods and tools, combined with the judgment to adapt, combine, simplify, or move beyond a methodology when the situation requires it.
Experience developing end-to-end change strategies, including stakeholder analysis, impact assessment, readiness, communications, engagement, learning or enablement, adoption measurement, and reinforcement.
Strong independent judgment and problem-solving skills, with a record of operating effectively in ambiguous environments where the change strategy, operating model, or path forward is still being created.
Ability to influence senior technical and business leaders, facilitate difficult conversations, build alignment across competing priorities, and move decisions forward without direct authority.
Experience using qualitative and quantitative signals to assess adoption, identify resistance or friction, test assumptions, and adjust strategy based on evidence rather than process compliance.
Demonstrated ability to create reusable frameworks, playbooks, tools, and guidance and to coach others so change capability scales beyond the individual.
Excellent written and verbal communication skills, including the ability to produce concise executive narratives while retaining enough technical substance for engineering audiences.
Desirable
Consulting or transformation advisory experience, particularly in environments requiring rapid context building, executive influence, and practical recommendations across multiple clients, organizations, or business units.
Experience building or materially evolving a change capability in an organization where practices, roles, standards, and expectations were not already mature or consistently established.\
Experience supporting platform, infrastructure, cloud, architecture, developer tooling, enterprise systems, or other technically complex transformation work.
Experience working directly with engineers, architects, technical program managers, product leaders, and senior technology executives.
Background in the games, interactive entertainment, or large-scale technology industry.
Formal change-management certification.
KEY RESPONSIBILITIES & SCOPE FOR DECISION MAKING:
Technical Change Strategy and Delivery
Lead change strategy and execution for complex technical initiatives spanning multiple teams, organizations, technologies, or geographies.
Build a clear understanding of the technical change itself, including affected systems, dependencies, operating models, workflows, roles, and decision points, before determining the appropriate change approach.
Translate technical implementation plans into stakeholder impacts, readiness needs, adoption risks, engagement strategies, and measurable change outcomes.
Embed organizational readiness into the design and delivery of major initiatives, helping ensure change is considered from the beginning and translated into sustained adoption, stronger execution, and measurable business impact.
Identify adoption barriers early, frame the underlying problem, and drive practical interventions that address behavior, capability, process, structure, or incentives as appropriate.
Define meaningful measures of readiness, adoption, and sustained use, and adjust strategy when evidence shows the current approach is not working.
Technical Partnership and Organizational Judgment
Partner closely with engineers, architects, technical program managers, product leaders, and subject-matter experts to understand technical decisions and their organizational consequences.
Ask informed technical questions, challenge assumptions constructively, and surface dependencies or downstream impacts that may otherwise be missed in change planning.
Operate as a trusted advisor to senior leaders, bringing clear recommendations, rationale, risks, tradeoffs, and expected outcomes rather than relying on escalation or waiting for direction.
Demonstrate strong judgment about where and how change leadership can add value. Read the room, adapt to the audience and organizational context, and apply the right level of structure to accelerate outcomes without introducing unnecessary process.
Use organizational context, stakeholder insight, and data to determine where leadership attention is required and where teams can move independently.
Connect technical transformation to business and organizational outcomes so leaders understand not only what is changing, but why it matters and what successful adoption looks like.
Capability Building and Scale
Help build a practical, scalable technical change-management capability, including reusable frameworks, playbooks, templates, decision guides, and operating practices.
Create lightweight approaches that can be used by program and technical leaders directly, reserving specialist change support for the work where it creates the most value.
Coach leaders, TPMs, and cross-functional partners on stakeholder engagement, readiness, adoption planning, resistance, and reinforcement so change knowledge spreads through the organization.
Use strong facilitation and organizational judgment to bring the right people together, navigate competing perspectives, and turn complex conversations into clear decisions, alignment, and action.
Capture lessons learned and patterns across initiatives and use them to improve future change strategies, tools, and organizational practices.
Leave teams more capable than you found them by building knowledge, confidence, and repeatable practices that continue beyond an individual initiative.
KEY PERFORMANCE INDICATORS
· Sustained adoption and organizational readiness for complex technical changes, demonstrated through measurable use, behavior change, or operating outcomes.
· Quality and timeliness of change-impact identification, stakeholder strategy, risk management, and interventions across multiple initiatives.
· Demonstrated technical credibility and effectiveness partnering with engineering, architecture, program, and senior leadership audiences.
· Evidence that change approaches are adapted based on context, feedback, and data rather than applied mechanically.
· Measurable growth in organizational change capability through reusable tools, coaching, knowledge sharing, and increased self-sufficiency of partner teams.
· Senior stakeholder confidence in the clarity, practicality, and strategic value of change recommendations and execution.
The individual will be measured on:
Successful adoption and sustained impact of complex technical and organizational changes, with clear evidence that intended outcomes are understood, adopted, and embedded.
Ability to identify where change leadership will have the greatest impact, applying sound judgment and the appropriate level of structure based on the audience, environment, risk, and desired outcome.
Quality of strategic partnership with technical and business leaders, including the ability to build trust, navigate organizational dynamics, challenge constructively, and influence decisions.
Effectiveness in translating complex technical change into meaningful organizational action, connecting technical direction with what teams need to understand, do differently, and sustain.
Measurable improvements in organizational readiness and adoption, using meaningful indicators and feedback to identify barriers, adjust strategy, and improve outcomes.
Growth of scalable change capability across the organization, including practices, approaches, and knowledge that enable leaders and teams to manage change more effectively without continued direct support.
Ability to strengthen and evolve the organization’s approach to change, identifying opportunities to improve how change is led and building practical capabilities that can scale as the organization matures.
Effectiveness operating independently in complex and ambiguous environments, bringing recommendations, exercising strong judgment, and driving work forward without requiring a predefined playbook.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$173,000
—
$259,400 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Michigan
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
We are currently seeking the newest innovator to join our dynamic Customer Service team as
Field Service Technician (DMST) located in the North Detroit, MI metro area.
*All candidates must be able to work coverage in the North Detroit metro and surrounding areas (Pontiac, Troy, Waterford).
In this role you will be responsible for delivering an exceptional customer experience while servicing our products in the home.
Our full line technicians diagnose and repair all major appliances, TVs and A/C units, manage inventory and perform a number of other administrative tasks on a daily basis. Our technicians are the face of LG and will be expected to represent the company with the professionalism our customers have come to expect.
- Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance.
- Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG.
- Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances.
- Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts.
- Immediately and accurately process paperwork and perform data entry upon completion of each job.
- Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home.
- Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %).
Qualifications and Requirements:
- Minimum 1 year experience in a technical role (Appliance repair preferred).
- Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products).
- Experience in the use of tools, and diagnostic test equipment.
- Ability to properly trouble-shoot, diagnose, repair and document product/system issues.
- Valid Driver’s license in good standing.
- Ability to obtain appropriate EPA Certification.
- Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds.
#LI-DB1
Recruiting Range
$25.25
—
$29.75 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Uniontown, OH
Scheduler
Location: Uniontown, OH | Full-time
Strengthening our nation’s power grid isn’t easy, but reliable electrical service is essential to everyday life.
Every time someone charges an iPhone, cranks up the A/C, or turns on a computer, we are busy behind the scenes making it happen.
Michels Power, Inc. is one of the largest, most sought-after power delivery contractors in the United States. We execute the entire spectrum of electrical infrastructure projects—including the construction of transmission lines and substations, the modernization of distribution systems, and the development of both Oil & Gas facilities and Renewable Energy initiatives. We also restore power after natural disasters strike.
Our work improves lives. Find out how a career at Michels Power, Inc. can change yours.
Position Summary
As a Scheduler, your role goes far beyond creating Gantt charts and producing reports. We are looking for someone who is passionate about construction, eager to understand how work actually gets built, and excited to work alongside project and site teams. You will develop, monitor, and maintain project schedules while applying construction knowledge to capture realistic sequencing, identify potential challenges, support forecasting, and help project teams make better decisions. Success in this role comes from combining strong scheduling skills with curiosity, critical thinking, communication, and a desire to add real value to field execution.
Why Michels Power, Inc.?
Ranked
No. 1 Electrical Transmission/Distribution Contractor
by
Engineering News‑Record
Steady, strategic growth driven by an uncompromising commitment to quality
Family‑owned and operated organization with long‑term stability
Annual investment of approximately
$5,000 per employee
in training and development
Challenging, meaningful work that positively impacts communities
A culture where
everyone shares responsibility for safety
, regardless of title
Part of the Michels family of companies—one of North America’s largest and most diversified energy and infrastructure contractors
Why You?
You’re someone who:
Thrives in fast‑paced environments and under tight deadlines
Enjoys new challenges and adapting to evolving technology
Values collaboration and clear communication
Appreciates being recognized for your contributions
Adapts easily to changing expectations and project requirements
Is a self‑starter with a high level of accuracy and organization
Believes individual commitment is critical to team success
What It Takes
Bachelor’s degree in
Project Management, Construction Management, Engineering
, or a related field
—or
an equivalent combination of education and 1–3 years of relevant experience
1 - 3 years of experience
using Primavera P6 and the Microsoft Office Suite
Valid driver’s license for the type(s) of vehicle driven, with an acceptable driving record
Ability to travel up to
25%
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don’t just build projects, you build a career.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Itasca, TX ; Midland, TX
Scheduler
Location: Itasca,TX / Midland,TX | Full-time
Strengthening our nation’s power grid isn’t easy, but reliable electrical service is essential to everyday life.
Every time someone charges an iPhone, cranks up the A/C, or turns on a computer, we are busy behind the scenes making it happen.
Michels Power, Inc. is one of the largest, most sought-after power delivery contractors in the United States. We execute the entire spectrum of electrical infrastructure projects—including the construction of transmission lines and substations, the modernization of distribution systems, and the development of both Oil & Gas facilities and Renewable Energy initiatives. We also restore power after natural disasters strike.
Our work improves lives. Find out how a career at Michels Power, Inc. can change yours.
Position Summary
As a Scheduler, your role goes far beyond creating Gantt charts and producing reports. We are looking for someone who is passionate about construction, eager to understand how work actually gets built, and excited to work alongside project and site teams. You will develop, monitor, and maintain project schedules while applying construction knowledge to capture realistic sequencing, identify potential challenges, support forecasting, and help project teams make better decisions. Success in this role comes from combining strong scheduling skills with curiosity, critical thinking, communication, and a desire to add real value to field execution.
Why Michels Power, Inc.?
Ranked
No. 1 Electrical Transmission/Distribution Contractor
by
Engineering News‑Record
Steady, strategic growth driven by an uncompromising commitment to quality
Family‑owned and operated organization with long‑term stability
Annual investment of approximately
$5,000 per employee
in training and development
Challenging, meaningful work that positively impacts communities
A culture where
everyone shares responsibility for safety
, regardless of title
Part of the Michels family of companies—one of North America’s largest and most diversified energy and infrastructure contractors
Why You?
You’re someone who:
Thrives in fast‑paced environments and under tight deadlines
Enjoys new challenges and adapting to evolving technology
Values collaboration and clear communication
Appreciates being recognized for your contributions
Adapts easily to changing expectations and project requirements
Is a self‑starter with a high level of accuracy and organization
Believes individual commitment is critical to team success
What It Takes
Bachelor’s degree in
Project Management, Construction Management, Engineering
, or a related field
—or
an equivalent combination of education and 1–3 years of relevant experience
1 - 3 years of experience
using Primavera P6 and the Microsoft Office Suite
Valid driver’s license for the type(s) of vehicle driven, with an acceptable driving record
Ability to travel up to
25%
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don’t just build projects, you build a career.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Milwaukee, WI
Scheduler
Location: Milwaukee, WI | Full-time
Strengthening our nation’s power grid isn’t easy, but reliable electrical service is essential to everyday life.
Every time someone charges an iPhone, cranks up the A/C, or turns on a computer, we are busy behind the scenes making it happen.
Michels Power, Inc. is one of the largest, most sought-after power delivery contractors in the United States. We execute the entire spectrum of electrical infrastructure projects—including the construction of transmission lines and substations, the modernization of distribution systems, and the development of both Oil & Gas facilities and Renewable Energy initiatives. We also restore power after natural disasters strike.
Our work improves lives. Find out how a career at Michels Power, Inc. can change yours.
Position Summary
As a Scheduler, your role goes far beyond creating Gantt charts and producing reports. We are looking for someone who is passionate about construction, eager to understand how work actually gets built, and excited to work alongside project and site teams. You will develop, monitor, and maintain project schedules while applying construction knowledge to capture realistic sequencing, identify potential challenges, support forecasting, and help project teams make better decisions. Success in this role comes from combining strong scheduling skills with curiosity, critical thinking, communication, and a desire to add real value to field execution.
Why Michels Power, Inc.?
Ranked
No. 1 Electrical Transmission/Distribution Contractor
by
Engineering News‑Record
Steady, strategic growth driven by an uncompromising commitment to quality
Family‑owned and operated organization with long‑term stability
Annual investment of approximately
$5,000 per employee
in training and development
Challenging, meaningful work that positively impacts communities
A culture where
everyone shares responsibility for safety
, regardless of title
Part of the Michels family of companies—one of North America’s largest and most diversified energy and infrastructure contractors
Why You?
You’re someone who:
Thrives in fast‑paced environments and under tight deadlines
Enjoys new challenges and adapting to evolving technology
Values collaboration and clear communication
Appreciates being recognized for your contributions
Adapts easily to changing expectations and project requirements
Is a self‑starter with a high level of accuracy and organization
Believes individual commitment is critical to team success
What It Takes
Bachelor’s degree in
Project Management, Construction Management, Engineering
, or a related field
—or
an equivalent combination of education and 1–3 years of relevant experience
1 - 3 years of experience
using Primavera P6 and the Microsoft Office Suite
Valid driver’s license for the type(s) of vehicle driven, with an acceptable driving record
Ability to travel up to
25%
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don’t just build projects, you build a career.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Neenah, WI
Scheduler
Location: Neenah, WI | Full-time
Strengthening our nation’s power grid isn’t easy, but reliable electrical service is essential to everyday life.
Every time someone charges an iPhone, cranks up the A/C, or turns on a computer, we are busy behind the scenes making it happen.
Michels Power, Inc. is one of the largest, most sought-after power delivery contractors in the United States. We execute the entire spectrum of electrical infrastructure projects—including the construction of transmission lines and substations, the modernization of distribution systems, and the development of both Oil & Gas facilities and Renewable Energy initiatives. We also restore power after natural disasters strike.
Our work improves lives. Find out how a career at Michels Power, Inc. can change yours.
Position Summary
As a Scheduler, your role goes far beyond creating Gantt charts and producing reports. We are looking for someone who is passionate about construction, eager to understand how work actually gets built, and excited to work alongside project and site teams. You will develop, monitor, and maintain project schedules while applying construction knowledge to capture realistic sequencing, identify potential challenges, support forecasting, and help project teams make better decisions. Success in this role comes from combining strong scheduling skills with curiosity, critical thinking, communication, and a desire to add real value to field execution.
Why Michels Power, Inc.?
Ranked
No. 1 Electrical Transmission/Distribution Contractor
by
Engineering News‑Record
Steady, strategic growth driven by an uncompromising commitment to quality
Family‑owned and operated organization with long‑term stability
Annual investment of approximately
$5,000 per employee
in training and development
Challenging, meaningful work that positively impacts communities
A culture where
everyone shares responsibility for safety
, regardless of title
Part of the Michels family of companies—one of North America’s largest and most diversified energy and infrastructure contractors
Why You?
You’re someone who:
Thrives in fast‑paced environments and under tight deadlines
Enjoys new challenges and adapting to evolving technology
Values collaboration and clear communication
Appreciates being recognized for your contributions
Adapts easily to changing expectations and project requirements
Is a self‑starter with a high level of accuracy and organization
Believes individual commitment is critical to team success
What It Takes
Bachelor’s degree in
Project Management, Construction Management, Engineering
, or a related field
—or
an equivalent combination of education and 1–3 years of relevant experience
1 - 3 years of experience
using Primavera P6 and the Microsoft Office Suite
Valid driver’s license for the type(s) of vehicle driven, with an acceptable driving record
Ability to travel up to
25%
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don’t just build projects, you build a career.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a SLED Solutions Architect, you'll be a trusted technical advisor to State, Local, and Education customers in every state east of the Mississippi River: state agencies, counties, cities, special districts, community colleges, and public, private, and research universities. These organizations deliver services residents and students rely on every day, often with lean IT teams, aging systems, fixed fiscal-year budgets, and growing cybersecurity threats.
You'll show them how GitLab's DevSecOps platform and AI capabilities, including the GitLab Duo Agent Platform, help them modernize legacy applications, protect sensitive resident and student data, meet state and sector compliance requirements, and do more with the staff they have. You'll own the technical evaluation and validation stages of the sales cycle, guide customers through proofs of concept and value, and translate platform capabilities into outcomes that agency leaders, CIOs, CISOs, and procurement officers can defend in a budget request or an RFP evaluation.
You'll partner closely with SLED account executives, channel partners, and systems integrators, provide technical guidance from first conversation through successful deployment, and bring the voice of the SLED customer back into Product, Sales, and Marketing.
Location and travel:
The territory covers all states east of the Mississippi River. The candidate must reside in the Northeast part of the United States. This role requires up to 50% travel.
What you'll do
Engage SLED customers onsite and remotely, from state capitals to university campuses, with tailored demos, technical presentations, and hands-on workshops that tie GitLab to their mission.
Partner with SLED account executives to shape account strategies that align with each customer's fiscal year budget cycle, legislative appropriations, IT modernization plans, and grant or federal pass through funding.
Own the technical evaluation process, including proof of concept (POC) and proof of value (POV) design and delivery, and provide technical responses for RFIs, RFPs, RFQs, and security questionnaires.
Support purchases made through cooperative purchasing agreements and statewide contract vehicles by working with channel and reseller partners.
Guide customers through state and sector security requirements, such as GovRAMP and NIST frameworks, and show how GitLab's built in security, auditability, and deployment options reduce compliance burden.
Help agencies and institutions modernize legacy and mainframe applications, such as unemployment insurance, tax, DMV, benefits, and student information systems, using GitLab and AI-assisted development to lower risk and offset shrinking pools of legacy skilled staff.
Advise customers on adopting AI responsibly, including the GitLab Duo Agent Platform, in line with state AI policies, governance boards, and data privacy requirements.
Lead the creation of Customer Success Plans that capture technical success criteria and handoff details, ensuring a smooth path to deployment and adoption, often for IT teams with limited capacity.
Work alongside Account Executives to build data driven business cases that quantify delivery bottlenecks, giving customers a defensible basis for budget requests and clear evidence of return on taxpayer investment.
Build relationships with CIOs, CISOs, agency directors, enterprise architects, faculty, research computing leaders, and procurement officers so they become advocates for GitLab, including across agencies and campuses that share services.
Collaborate with systems integrators and state IT shared-services organizations to scale GitLab adoption across multiple agencies, local governments, or campuses.
Serve as the SLED customer advocate internally, channeling feedback on procurement, compliance, and deployment needs to Product, Sales, and Marketing.
Stay current on GitLab and related technologies, and create reusable SLED demos, reference architectures, and assets for customers and partners.
What you'll bring
Background in technical pre-sales, consulting, or IT roles serving state agencies, local governments, or public, private, and research universities, where you guided customers through evaluations and solution design.
Working knowledge of how SLED organizations buy technology: RFP and RFI cycles, cooperative purchasing agreements, statewide contracts, fiscal-year budgeting, and the role of resellers and systems integrators.
Hands-on experience using GitLab and familiarity with modern software development and operations practices, such as CI/CD, DevSecOps, and automation.
Experience with cloud, hybrid, and self-managed deployments in regulated environments, including government cloud regions, and an understanding of data residency and sovereignty concerns.
Familiarity with security and compliance frameworks common in SLED, such as GovRAMP and NIST SP 800-53.
Ability to connect technical solutions to mission outcomes, such as resident service delivery, cyber resilience, cost avoidance, and workforce efficiency, and to advise senior stakeholders on tradeoffs and options.
Strong communication and relationship-building skills, including presenting to both technical teams and non-technical leaders such as agency heads, procurement officers, and university administrators.
Openness to learning, seeking feedback, and building new skills, including familiarity with GitLab's Solutions Architect handbook and related resources.
Nice to have
Prior experience working in or for state or local government IT, or a university IT or research computing organization.
Experience with legacy or mainframe modernization programs.
Familiarity with AI governance practices in the public sector, such as AI use-case inventories, acceptable-use policies, and risk assessments.
About the team
The SLED Solutions Architect role is part of GitLab's Public Sector Solutions Architect team, a group of trusted technical advisors who help government and education customers understand, evaluate, and adopt the GitLab DevSecOps platform. The team is distributed and collaborates asynchronously across time zones using GitLab and our handbook-first practices to share knowledge, reusable examples, and best practices.
On the SLED team, you'll help customers solve challenges unique to state, local, and education organizations: protecting resident and student data, modernizing mission-critical legacy systems, buying through public procurement processes, and stretching limited IT staff and budgets. You'll also bring SLED customer insights back to GitLab to shape product direction.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Remote, US
About the Role
Cloudflare’s Americas Marketing Team is searching for Demand & Field Marketing Leader to partner directly with our US Major Accounts segment. Aligning with sales leadership, sales operations, partner marketing and GTM counterparts you will design and drive high-impact pipeline generation programs, events and account focused marketing leading to pipeline creation and closed-won bookings across Global 2000 accounts.
In this role, you will lead Majors Demand Marketing utilizing historical performance, data analytics, and intent intelligence to inform quarterly strategies and drive growth. You will hold end-to-end responsibility for developing and coordinating a comprehensive, omnichannel marketing approach for US Major Accounts. Your scope will encompass hosted field events, Account-Based Marketing (ABM), VIP and executive C-level events while providing strategic inputs for full-funnel digital programs (paid search/social, webinars, web strategy).
Key Responsibilities
Strategic Planning & Execution:
Develop and execute multi-channel marketing plans that align directly with US Major Accounts sales and pipeline targets, holding ownership of budget management, execution, and reporting.
Sales & BDR Partnership:
Partner closely with enterprise sales leaders, account executives, and Business Development Rep (BDR) leadership to establish shared SLAs, conduct joint pipeline reviews, and enable sellers with high-converting account engagement programs.
Full-Funnel Digital Demand Generation:
Direct enterprise-focused digital marketing strategy working with our Digital Marketing team—ie. LinkedIn advertising, programmatic display, executive webinar series—to capture, engage, and nurture high-intent enterprise accounts.
ABM:
1:1 ABM strategies opportunistically for our strategic accounts segment within Majors.
VIP Field Events & Executive Experiences:
lead the strategy, budget, vendor management, and execution for high-touch field programs, including C-suite dinners, regional roundtables.
Partner & Ecosystem Marketing:
Coordinate with the Partner Marketing team to align efforts as required for co-marketing initiatives, and alignment for strategic partner marketing plans.
Qualifications & Requirements
Minimum 10 years in enterprise B2B field marketing, demand generation, or account-based marketing in a $1B+ technology organization (cybersecurity, cloud, or networking preferred); minimum 5 years field marketing experience.
Location Requirement: Remote - NYC, Atlanta, Austin, SF/Bay Area recommended
Proven track record supporting sales teams focused on Global 2000 / Fortune 1000 enterprise accounts and driving quantifiable pipeline and conversion.
Omnichannel Digital & Campaign Expertise: Experience across full-funnel digital strategy, paid & earned media.
Tech Stack & ABM Proficiency: Advanced skills with enterprise CRM (Salesforce), analytics platforms, and ABM/intent intelligence platforms (6sense, Demandbase).
Thorough knowledge and understanding of enterprise lead-management processes, revenue attribution models, and marketing SLAs.
Demonstrated ability to manage budget with strong financial accountability and ROI optimization.
Strong cross-functional collaboration skills with the ability to build relationships and operate effectively across organizational boundaries.
BA/BS degree in Marketing, Business, Communications, Engineering, or a related field.
Compensation
Compensation may be adjusted depending on work location.
For Colorado, Illinois, Maryland and Minnesota based hires: Estimated annual salary of $120,000 - $169,000.
For New York City, Washington, Washington D.C. and California (excluding Bay Area) based hires: Estimated annual salary of $132,000 - $186,000.
For Bay Area based hires: Estimated annual salary of $138,000 - $195,000
Application Deadline: ~January 2027
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
As a
Software Engineer (all genders)
at TeamViewer, you’ll join our Professional Services team and work with TeamViewer Frontline, our platform for building and deploying applications for frontline workers. You’ll work directly with customers to understand their processes, integrate Frontline with their systems, and develop device-guided workflows and customer-facing solutions. The role combines hands-on software engineering with customer interaction, troubleshooting, and close collaboration with our product teams.
Design and implement APIs and integrations between TeamViewer Frontline and customer systems.
Configure and develop operator workflows using Frontline’s custom configuration language.
Build and configure customer-facing web interfaces as part of customer solutions.
Configure and deploy Frontline in customer environments and connect workflows to backend data.
Work directly with customers to understand requirements, resolve technical issues, and troubleshoot implementations.
Develop product features and share implementation feedback with the product team.
Provide occasional L3 support on an as-needed basis.
Travel occasionally for customer-related activities, approximately two to three times per year for up to one week per trip.
Requirements
Hands-on experience with Java, Spring, React, SQL, Git, and JSON.
Familiarity with macOS and confidence using the command line.
Familiarity with Bash scripting, Docker, Hibernate, and Kubernetes is a plus.
Knowledge of networking fundamentals such as TCP/IP, DNS, HTTP, and SSL.
Ability to approach unfamiliar or ambiguous technical problems in a structured way and make sound technical decisions.
Strong communication skills and the ability to explain technical topics clearly to technical and non-technical stakeholders.
A proactive mindset, eagerness to learn, and strong collaboration skills.
Fluent in English; German is a plus.
What we offer
Onsite onboarding in our HQ office for an optimal start.
Great compensation and benefits packages, including a company achievement bonus and company stocks, as well as regular salary reviews.
Public transport-friendly offices.
Special terms for local gyms.
Access to the Corporate Benefits platform with many discounts.
Regular team events and company-wide celebrations.
Open-door policy, no dress code rules, frequent All Hands meetings and Leadership Lunches.
Hybrid and flexible working hours with up to 60% home office.
Work From Abroad Program allowing up to 40 days of work outside your contracting country.
We celebrate diversity as one of our core values. Join and drive one of the c-a-r-e initiatives together with us!
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We’re building Intercom’s Scaled Customer Success team to reach more customers, provide consistent high-impact outcomes, and lean even harder into what makes us unique: our AI-powered products (especially Fin) and deep domain expertise. As a Scaled Customer Success Manager, you’ll be the customer’s trusted guide—helping them adopt and embed Intercom’s suite at scale, extracting real value, and scaling processes so more businesses succeed, more reliably.
If you’re excited by working at the intersection of AI, product adoption, and operational excellence—and you want to help define how scaled CS works in practice—this is your role.
What will I be doing?
Drive broad product adoption, with special focus on Fin and AI-powered features: helping customers understand how Fin can automate support, enhance service, and deliver self-serve experiences, alongside human support.
Design, implement, and iterate on engagement strategies and playbooks that can scale across customer segments—leveraging technology, automation, digital content, and smart touchpoints.
Monitor usage & health signals proactively—identifying risks, opportunities, and expansion paths; drive intervention where needed.
Collaborate closely with Sales, Solution Engineering, Education, and Product to ensure a seamless customer journey from purchase through expansion.
Act as the Voice of the Customer: feed insights from scaled engagements back into the product roadmap, feature improvements, messaging, and internal training.
Help define what “Scaled CS” means here: you’ll be a builder—defining processes, tools, metrics, and models for what high volume, high value looks like.
What skills do I need?
2–4+ years in a customer-facing role in SaaS / technology / product success or similar, with a track record of managing many customers or high-volume engagement.
Strong interest in / experience with AI & automation support tools; ability to explain AI/Fin features and use cases to customers, and help them build workflows around them.
Comfortable discussing technical topics such as APIs, integrations, and workflows—not an expert, but confident engaging with customers on technical questions and guiding them to resources.
Excellent communication skills: can break down complex product and technical topics clearly for different audiences (executives, operations, support leaders).
Data-driven mindset: able to monitor usage metrics, define success metrics, analyse what is / isn’t working, and adapt strategy based on results.
Self-starter, entrepreneurial, comfortable in ambiguity; able to build processes from scratch and consistently improve them.
Strong relationship builder: you can maintain trust even with many customers, manage expectations, and partner with internal stakeholders.
Bonus skills & attributes
Interest in consumption or usage-based SaaS models.
Exposure to Generative AI, chatbots, virtual agents, or AI-assisted support tools.
Experience in operations, scaling CS / onboarding / customer education / digital engagement programs.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Missouri, United States
Oklahoma, United States
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ГибридmiddleNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
География найма не уточнена
УдалённоRemote - US
seniorRenton, Washington, United States
УдалённоseniorRemote (Canada)
United States, Los Angeles, CA
Michigan
Uniontown, OH
Itasca, TX ; Midland, TX
Milwaukee, WI
Neenah, WI
УдалённоRemote, United States; The candidate must reside in the Northeast part of the United States; The team is distributed and collaborates asynchronously across time zones using GitLab and our handbook-first practices to share knowledge, reusable examples, and best practices