Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Make a difference.
Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Enterprise Solutions Engineering team are our in-house, customer-facing product experts. The Enterprise SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful. We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Commercial SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams.
What You’ll Be Doing:
Join as an early member of a high growth team working together to solve technical and customer problems the right way
Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
Deliver product and technical presentations to potential and existing customers
Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
Drive product conversations based on need and problems learned during customer interactions
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
What Makes You a Great Fit:
Ideally located in Atlanta, Orlando, Miami, and/or Tampa
5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running.
We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership
We are a remote-first company so you would need to learn to work and collaborate with an international team
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You will love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table!
You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life!
Compensation & Rewards:
In the United States the OTE (On-Target Earnings) compensation range for this role is $204,000 - $254,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: San Francisco, CA, USA
About the role
We’re looking for a People Programs Lead to own and evolve key workforce programs, including Immigration, Employer of Record (EOR), and Contingent Workforce. As part of People Operations, you’ll build scalable processes that support business needs, manage operational risk, and deliver a thoughtful experience for employees, partners, and managers.
This role combines program leadership with hands-on execution. You’ll serve as the central point of accountability for your programs, partnering with Legal, Recruiting, People Partners, Payroll, Finance, Procurement, and external providers to navigate complex situations and keep work moving. As business needs evolve, you’ll take on new People programs and bring structure, clear ownership, and sustainable processes to emerging priorities.
In this role, you can expect to
Lead immigration operations
Own the day-to-day immigration program and drive improvements across sponsorship, case initiation, renewals, employee communications, and reporting.
Partner with immigration counsel and internal stakeholders to coordinate cases, track critical milestones, and escalate risks and decisions.
Translate counsel’s guidance and policy changes into clear operational processes and timely communications for employees and managers.
Manage vendor performance, program spend, and data accuracy while providing a high-touch experience during sensitive transitions.
Own Employer of Record programs
Manage EOR operations across onboarding, employment changes, and offboarding, coordinating with providers and internal partners.
Establish clear processes for evaluating and implementing EOR arrangements, with appropriate Legal, Finance, Payroll, and business review.
Monitor provider service quality, costs, and issue resolution to support a consistent worker and manager experience.
Build and manage the Contingent Workforce program
Own the operational framework for contingent workers, including intake, approvals, onboarding, extensions, and offboarding.
Partner with Legal, Procurement, Finance, IT, and business leaders to establish clear requirements for worker engagement, documentation, access, and lifecycle management.
Maintain visibility into the contingent workforce, including engagement dates, ownership, spend, and upcoming actions.
Strengthen manager guidance and accountability to improve consistency and reduce operational gaps.
Improve and scale People programs
Independently lead cross-functional initiatives from problem definition through implementation, adoption, and ongoing measurement.
Develop playbooks, standard operating procedures, manager resources, and employee communications that make complex programs easier to navigate.
Identify opportunities for self-service, automation, and AI-enabled workflows, partnering with People Technology to implement improvements.
Define program metrics, surface trends and risks, and recommend improvements based on data and stakeholder feedback.
Take ownership of additional People Operations programs as business priorities emerge, establishing scope, governance, and sustainable support models.
To thrive in this role, you have
5+ years experience in People Operations or People program management, with a track record of independently owning complex, cross-functional programs.
3 to 5 years of hands-on experience managing an employer-sponsored immigration program and partnering with external immigration counsel.
Experience supporting EOR arrangements, contingent workforce programs, or other complex workforce operations.
Strong program management skills, including the ability to define scope, manage dependencies, resolve issues, and deliver results through partners.
Sound judgment when handling sensitive information, balancing competing needs, and recognizing when legal guidance or leadership decisions are needed.
The ability to turn ambiguous requirements into practical processes, clear documentation, and effective communications.
A continuous improvement mindset and experience using data, systems, and automation to reduce manual work and strengthen service delivery.
Strong relationship-building skills and the ability to influence partners without direct authority.
#LI-Onsite #LI-BE1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$123,000
—
$170,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Mapbox Germany
Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.
WHAT WE DO
The Navigation Native team builds the high-performance C++ engine that serves as the "brain" of our Navigation SDKs. This library runs directly on end-user systems (on-board), powering everything from mobile apps to in-vehicle infotainment systems for partners like BMW, Porsche, and Zeekr.
We solve the fundamental challenges of movement: transforming noisy GPS/IMU data into precise map-matching, managing complex road-network graphs, supporting routes and alternatives, tracking progress along a route, and providing "Electronic Horizon" capabilities for ADAS. Our work happens at the edge, supporting location frequencies up to 10Hz and ensuring a seamless experience even in tunnels or dense urban canyons.
As AI becomes embedded in modern engineering workflows, we value engineers who can thoughtfully integrate AI into design, development, and decision-making. Our interview process will include discussion of how you use AI in your engineering workflow.
WHAT YOU'LL DO
We are looking for smart, fast-learning engineers who care as much about proving that navigation works as about making it work. As an SDE(T), you will:
- Build and maintain the unit, integration, and functional test architecture for a C++17 library, and the CMake and CI pipelines that run it.
- Turn real-world location recordings into regression tests, and define the quality metrics for map-matching, routing, and route-following.
- Keep the quality signal fast and trustworthy: eliminate flaky tests, run sanitizer and performance builds, and track coverage.
- Build AI-driven test tooling: agent-based test generation, automated dogfooding and triage, and AI-assisted PR review.
- Partner with feature engineers on testability and review designs for how they will be verified.
- Thoughtfully leverage AI tools in your workflow and set the standard for how the team uses them.
WHAT WE BELIEVE ARE IMPORTANT TRAITS FOR THIS ROLE
- 5+ years of experience in C++17: comfortable writing test code and tooling, reading production code, and debugging with sanitizers and profilers. Python or similar for harnesses and analysis.
- Proven experience building test infrastructure for a large native codebase: test frameworks, CMake, and CI systems.
- A data-driven mindset: you define metrics, build the tooling to measure them, and use them to argue for or against a change.
- Experience diagnosing hard-to-reproduce failures: flakiness, platform-specific behavior, memory and threading bugs.
- Strong English skills, with the ability to explain test results, risk, and trade-offs to peers and stakeholders.
Would be a Plus
- Familiarity with navigation concepts (map matching, dead reckoning, route progress, or Electronic Horizon).
- Experience with replay- or simulation-based testing using real sensor and GPS data.
- Hands-on experience building AI- or agent-based developer tooling for testing, code review, or triage.
- Experience with coverage tooling, performance benchmarking, or testing SDKs through generated bindings.
EMPLOYMENT REQUIREMENTS
- Employment Type: Full-time
- Weekly Hours: 40 h per week
- Location/Hybrid Policy: Remote (from any city in Germany)
WHAT WE VALUE
In addition to our core values https://www.mapbox.com/about/values/, which are not unique to this position and are necessary for Mapbox leaders:
- We value high-performing creative individuals who dig into problems and opportunities.
- We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.
- We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
- We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.
HOW WE SUPPORT YOU
- Hybrid/Remote Options: Enjoy flexibility to work comfortably from home or periodically from an office where applicable.
- Country-Specific Care & Coverage: Private health, dental, and income protection plans tailored to elevate your regional statutory benefits.
- Family-First Support: Family care, maternity and paternity leave policies to support your growing family.
- Lifestyle Spending Account: Contributions to support your health, wellness, and personal growth.
- Balance & Brainpower: Mental health support for you and your dependents.
- Rest & Recharge: Paid time away, company holidays, and generous absence policies.
- Time Off to Give Back: Dedicated paid volunteering time in addition to your standard PTO.
By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice https://www.mapbox.com/legal/applicant-privacy-notice/ for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application.
We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.
#LI-Remote
Location: Mapbox Helsinki
Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.
WHAT WE DO
The Navigation Native team builds the high-performance C++ engine that serves as the "brain" of our Navigation SDKs. This library runs directly on end-user systems (on-board), powering everything from mobile apps to in-vehicle infotainment systems for partners like BMW, Porsche, and Zeekr.
We solve the fundamental challenges of movement: transforming noisy GPS/IMU data into precise map-matching, managing complex road-network graphs, supporting routes and alternatives, tracking progress along a route, and providing "Electronic Horizon" capabilities for ADAS. Our work happens at the edge, supporting location frequencies up to 10Hz and ensuring a seamless experience even in tunnels or dense urban canyons.
As AI becomes embedded in modern engineering workflows, we value engineers who can thoughtfully integrate AI into design, development, and decision-making. Our interview process will include discussion of how you use AI in your engineering workflow.
WHAT YOU'LL DO
We are looking for smart, fast-learning engineers who care as much about proving that navigation works as about making it work. As an SDE(T), you will:
- Build and maintain the unit, integration, and functional test architecture for a C++17 library, and the CMake and CI pipelines that run it.
- Turn real-world location recordings into regression tests, and define the quality metrics for map-matching, routing, and route-following.
- Keep the quality signal fast and trustworthy: eliminate flaky tests, run sanitizer and performance builds, and track coverage.
- Build AI-driven test tooling: agent-based test generation, automated dogfooding and triage, and AI-assisted PR review.
- Partner with feature engineers on testability and review designs for how they will be verified.
- Thoughtfully leverage AI tools in your workflow and set the standard for how the team uses them.
WHAT WE BELIEVE ARE IMPORTANT TRAITS FOR THIS ROLE
- Solid C++17 proficiency: comfortable writing test code and tooling, reading production code, and debugging with sanitizers and profilers. Python or similar for harnesses and analysis.
- Proven experience building test infrastructure for a large native codebase: test frameworks, CMake, and CI systems.
- A data-driven mindset: you define metrics, build the tooling to measure them, and use them to argue for or against a change.
- Experience diagnosing hard-to-reproduce failures: flakiness, platform-specific behavior, memory and threading bugs.
- Strong English skills, with the ability to explain test results, risk, and trade-offs to peers and stakeholders.
Would be a Plus
- Familiarity with navigation concepts (map matching, dead reckoning, route progress, or Electronic Horizon).
- Experience with replay- or simulation-based testing using real sensor and GPS data.
- Hands-on experience building AI- or agent-based developer tooling for testing, code review, or triage.
- Experience with coverage tooling, performance benchmarking, or testing SDKs through generated bindings.
WHAT WE VALUE
In addition to our core values https://www.mapbox.com/about/values/, which are not unique to this position and are necessary for Mapbox leaders:
- We value high-performing creative individuals who dig into problems and opportunities.
- We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.
- We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
- We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.
HOW WE SUPPORT YOU
- Hybrid/Remote Options: Enjoy flexibility to work comfortably from home or periodically from an office where applicable.
- Country-Specific Care & Coverage: Private health, dental, and income protection plans tailored to elevate your regional statutory benefits.
- Family-First Support: Family care, maternity and paternity leave policies to support your growing family.
- Lifestyle Spending Account: Contributions to support your health, wellness, and personal growth.
- Balance & Brainpower: Mental health support for you and your dependents.
- Rest & Recharge: Paid time away, company holidays, and generous absence policies.
- Time Off to Give Back: Dedicated paid volunteering time in addition to your standard PTO.
By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice https://www.mapbox.com/legal/applicant-privacy-notice/ for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application.
We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.
#LI-Remote
Location: Cambridge / Hybrid
Workplace: hybrid
Frontier is an independent video game developer and publisher, crafting immersive gaming experiences with fun gameplay and unparalleled artistic quality. Renowned for its iconic creative management simulation games, Frontier captivates players worldwide with immersive and authentic game worlds. The modern studio is located in the vibrant technology hub of Cambridge (UK). The talented team at Frontier are dedicated to nurturing our existing portfolio and delivering our exciting future roadmap.
This role is offered on a full in-studio basis or a hybrid basis (minimum 3 days per week in the studio). We can provide a comprehensive relocation support package as part of any offer, should you need to relocate.
WHAT YOU’LL BE DOING
Develop and implement influencer engagement strategies and ideas across multiple titles.
Build and maintain meaningful relationships with influencers, agencies, and key stakeholders.
Manage day-to-day influencer relationships, focusing on long-term organic partnerships.
Collaborate with PR, community, brand, and digital teams to deliver influencer-led campaigns.
Drive creative ideas for influencer activations and content opportunities.
Work with internal and external teams to select and implement influencers for paid activity, including setting and tracking KPIs.
Prepare SOW documents and manage POs when required.
Execute influencer strategies from start to finish across multiple products simultaneously.
Perform reporting and analysis on influencer activities to measure impact and ROI.
Support influencer elements at events, including invitations and logistics.
Create and present influencer plans and ideas to key stakeholders.
WHAT YOU’LL BRING
A passion for gaming, the industry and watching gaming influencers.
Previous experience within the games industry, and understanding of publishing, community and/or PR in games.
Interest and knowledge in the influencer space, including a strong knowledge of platforms such as YouTube, Twitch, TikTok, social media etc.
Passionate about finding and supporting creators and influencers from a wide range of diverse backgrounds.
Organised with the ability to multi-task across several projects at the same time.
Proficient user of Microsoft Suite.
Excellent communication, presentation and team-work skills.
Ability to travel internationally.
BONUS IF YOU HAVE
Experience in influencer marketing or creator partnerships, e.g. previous influencer dedicated role.
Familiarity with paid influencer campaigns and KPI tracking.
WHAT WE CAN OFFER YOU
You will work with talented and passionate people to support, develop or publish our sophisticated and enduring games, in a creative, collaborative and inclusive environment. We love what we do, and we work hard to provide outstanding experiences for our players.
Wellbeing is a big focus at Frontier, and we are continually evolving how we can support our people. We encourage a healthy work/life balance and provide a range of wellbeing activities, initiatives and sessions to support both mental and physical health.
We offer a competitive salary and benefits package, which includes a success-based annual bonus, share option schemes, life assurance, private family healthcare, flexitime working hours, enhanced maternity/paternity leave, in-house subsidised catering, support with relocation, a Cycle to Work scheme, free bike servicing, and social activities and events.
We strive to create an environment where everyone can fully demonstrate their capability and potential. If you therefore need any reasonable adjustments to support you during the recruitment process, please speak to your Talent Acquisition representative.
For queries, please email: recruitment@frontier.co.uk
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
Grafana Labs is looking for a
Major Account Executive
based in Germany who will be responsible for managing some of our largest enterprise accounts in Central Europe. You will identify, nurture and close opportunities within your assigned install base, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Growth team. Ideally, you come from a technical background and have sold technical products before.
What You’ll Be Doing
Identify new opportunities to expand Grafana usage within a set of current customers
Meet and exceed individual quarterly and annual sales goals
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
What Makes You a Great Fit:
6+ Years of experience in infrastructure technology sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
Adaptable and with demonstrable experience in high velocity technology companies
You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Fluent in English & German (both spoken & written).
Bonus Points For:
Familiarity with open source technology is a significant advantage
Experience using Salesforce
Experience using Command of the Message and MEDD(P)ICC is ideal
Compensation & Reward
In Germany, the OTE compensation range for this role is EUR 280,000 - EUR 293,000.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Sweden (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from the UK, Ireland, Sweden, Spain and Germany.
The opportunity:
Grafana Labs is building a native experimentation platform: a Grafana app that lets teams define A/B tests, connect them to feature flags and product telemetry, and get trustworthy, statistically sound answers about what their changes actually did.
It started as a hackathon project and is now used by Grafana engineering and product teams in our internal environment to run real experiments. The next step is to make it a first-class product: one we rely on every day internally and, over time, one we offer to Grafana Cloud customers alongside Frontend Observability, Session Replay and our other user-experience capabilities.
You'll join the
Product Analytics team
, a group of highly technical product analysts who help teams across Grafana understand how our products are used and run experiments on them. As the team's dedicated software engineer, you'll own the engineering of the experimentation app and have a lot of influence over where it goes. You'll partner closely with data scientists on the statistics, data engineers on event pipelines and the data warehouse, software engineers across Grafana on feature flags, Frontend Observability and the App Platform, and product stakeholders who rely on experiment results to make decisions. This is a hands-on engineering role that ships production code. It is not an analyst role.
About the product:
The experimentation app is built on the Grafana App Platform:
Frontend:
a TypeScript and React app plugin using @grafana/ui, plus a custom datasource plugin that powers experiment statistics panels.
Backend:
Go, built with the Grafana App SDK. Experiments are Kubernetes-style custom resources defined in CUE, with an operator, admission webhooks, and support for declarative, GitOps-style management.
Feature flags:
integration with
OpenFeature
and the
OpenFeature Remote Evaluation Protocol (OFREP)
, Grafana's multi-tenant feature toggle service, and an embedded GO Feature Flag evaluator.
Statistics engine:
a Bayesian analysis engine (TypeScript, with a Go port) that produces a direction-aware verdict per metric, probability to be best, credible intervals, expected loss and sample-size recommendations.
Data:
experiment exposure and outcome events flow from product instrumentation through RudderStack into BigQuery, or from Grafana Faro into Loki, and are queried live through Grafana datasources.
AI:
experiment authoring assisted by
Grafana Assistant
, which discovers relevant data and drafts the experiment configuration for a human to review.
What You’ll be doing:
Evolve the experimentation app from internal tool to product.
Full ownership of features end to end across the React frontend and Go backend, from problem framing and design through rollout, measurement and iteration.
Build the experimentation experience.
Develop intuitive workflows for defining hypotheses, configuring experiments and metrics, managing their lifecycle, and exploring results. Make these experiences useful for product managers and analysts as well as engineers.
Make instrumentation easier to adopt and trust
. Evolve the experimentation SDK and its OpenFeature and Faro integrations. Help teams connect variant assignment, actual exposure, and outcome events with consistent identity and event contracts.
Connect experiments to the rest of Grafana’s user-experience stack.
Integrate with Grafana Faro and Frontend Observability so flag exposures and outcomes are captured automatically, and link experiment results to Session Replay and critical user journeys so teams can see
why
a variant won, not only
that
it won.
Harden the statistics and analysis path.
Work with our data analysts to extend the statistics engine, and make analysis scalable, cost-aware and correct. Examples include moving computation server-side, scheduled analysis, alerting on experiment health, and guardrails against misleading results.
Use AI where it genuinely helps.
Extend the Grafana Assistant integration for authoring, explaining and reporting on experiments.
Raise the engineering bar.
Mentor teammates, including analysts who contribute code, through code review, pairing and design docs. Write the architecture decision records (ADRs), docs and demos that help other teams adopt experimentation.
Own what you ship.
Take part in on-call for the services you build, and support the internal teams that run experiments on them.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups, always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value people who are intellectually curious, default to transparency, have a strong bias towards action, and are kind and enjoy working as a team.
Strong full-stack engineering experience.
You’ve built and operated production web applications with TypeScript and React, and backend services in Go (or a similar language, with willingness to work in Go). You value maintainability, automated testing and secure development practices.
Experience building an in-house platform or integrating existing experimentation and A/B testing platform
(for example Statsig, Eppo, GrowthBook, Optimizely, LaunchDarkly experiments, or an in-house platform).
Product and data intuition.
You care whether what you shipped actually moved the needle, and you’re comfortable working with event data, SQL and data warehouses such as BigQuery.
Technical ownership.
You’ve delivered complex projects with minimal supervision, broken them into short feedback loops (analyze, design, ship an MVP, learn, iterate), and helped teammates work more effectively.
Operational responsibility.
You’ve been on call, supported software in production, and know how to make systems observable and debuggable.
Pragmatic AI usage.
You use AI coding tools thoughtfully, validate their output, and share practices that improve the team’s speed
and
quality.
Clear communication.
You can explain technical and statistical tradeoffs to engineers, analysts and product managers in a fully remote, asynchronous environment.
Bonus Points For:
Hands-on experience with feature flags and OpenFeature.
A working understanding of experiment statistics: Bayesian or frequentist testing, sample sizing, variance reduction, and common pitfalls such as peeking and sample ratio mismatch.
Experience with Kubernetes concepts: custom resources, operators, admission webhooks, GitOps.
Experience building Grafana plugins or apps, or with the Grafana App SDK or Scenes.
Familiarity with frontend observability and product analytics tooling, such as Grafana Faro, RUM, session replay, RudderStack or Segment.
Open source contribution or maintainership.
Experience as a user of Grafana, Prometheus, Loki or Tempo, whether at work or on a homelab.
Compensation & Rewards:
In Sweden, the Base compensation range for this role is SEK
814,000
- SEK
1,017,000
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from the UK, Ireland, Sweden, Spain and Germany.
The opportunity:
Grafana Labs is building a native experimentation platform: a Grafana app that lets teams define A/B tests, connect them to feature flags and product telemetry, and get trustworthy, statistically sound answers about what their changes actually did.
It started as a hackathon project and is now used by Grafana engineering and product teams in our internal environment to run real experiments. The next step is to make it a first-class product: one we rely on every day internally and, over time, one we offer to Grafana Cloud customers alongside Frontend Observability, Session Replay and our other user-experience capabilities.
You'll join the
Product Analytics team
, a group of highly technical product analysts who help teams across Grafana understand how our products are used and run experiments on them. As the team's dedicated software engineer, you'll own the engineering of the experimentation app and have a lot of influence over where it goes. You'll partner closely with data scientists on the statistics, data engineers on event pipelines and the data warehouse, software engineers across Grafana on feature flags, Frontend Observability and the App Platform, and product stakeholders who rely on experiment results to make decisions. This is a hands-on engineering role that ships production code. It is not an analyst role.
About the product:
The experimentation app is built on the Grafana App Platform:
Frontend:
a TypeScript and React app plugin using @grafana/ui, plus a custom datasource plugin that powers experiment statistics panels.
Backend:
Go, built with the Grafana App SDK. Experiments are Kubernetes-style custom resources defined in CUE, with an operator, admission webhooks, and support for declarative, GitOps-style management.
Feature flags:
integration with
OpenFeature
and the
OpenFeature Remote Evaluation Protocol (OFREP)
, Grafana's multi-tenant feature toggle service, and an embedded GO Feature Flag evaluator.
Statistics engine:
a Bayesian analysis engine (TypeScript, with a Go port) that produces a direction-aware verdict per metric, probability to be best, credible intervals, expected loss and sample-size recommendations.
Data:
experiment exposure and outcome events flow from product instrumentation through RudderStack into BigQuery, or from Grafana Faro into Loki, and are queried live through Grafana datasources.
AI:
experiment authoring assisted by
Grafana Assistant
, which discovers relevant data and drafts the experiment configuration for a human to review.
What You’ll be doing:
Evolve the experimentation app from internal tool to product.
Full ownership of features end to end across the React frontend and Go backend, from problem framing and design through rollout, measurement and iteration.
Build the experimentation experience.
Develop intuitive workflows for defining hypotheses, configuring experiments and metrics, managing their lifecycle, and exploring results. Make these experiences useful for product managers and analysts as well as engineers.
Make instrumentation easier to adopt and trust
. Evolve the experimentation SDK and its OpenFeature and Faro integrations. Help teams connect variant assignment, actual exposure, and outcome events with consistent identity and event contracts.
Connect experiments to the rest of Grafana’s user-experience stack.
Integrate with Grafana Faro and Frontend Observability so flag exposures and outcomes are captured automatically, and link experiment results to Session Replay and critical user journeys so teams can see
why
a variant won, not only
that
it won.
Harden the statistics and analysis path.
Work with our data analysts to extend the statistics engine, and make analysis scalable, cost-aware and correct. Examples include moving computation server-side, scheduled analysis, alerting on experiment health, and guardrails against misleading results.
Use AI where it genuinely helps.
Extend the Grafana Assistant integration for authoring, explaining and reporting on experiments.
Raise the engineering bar.
Mentor teammates, including analysts who contribute code, through code review, pairing and design docs. Write the architecture decision records (ADRs), docs and demos that help other teams adopt experimentation.
Own what you ship.
Take part in on-call for the services you build, and support the internal teams that run experiments on them.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups, always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value people who are intellectually curious, default to transparency, have a strong bias towards action, and are kind and enjoy working as a team.
Strong full-stack engineering experience.
You’ve built and operated production web applications with TypeScript and React, and backend services in Go (or a similar language, with willingness to work in Go). You value maintainability, automated testing and secure development practices.
Experience building an in-house platform or integrating existing experimentation and A/B testing platform
(for example Statsig, Eppo, GrowthBook, Optimizely, LaunchDarkly experiments, or an in-house platform).
Product and data intuition.
You care whether what you shipped actually moved the needle, and you’re comfortable working with event data, SQL and data warehouses such as BigQuery.
Technical ownership.
You’ve delivered complex projects with minimal supervision, broken them into short feedback loops (analyze, design, ship an MVP, learn, iterate), and helped teammates work more effectively.
Operational responsibility.
You’ve been on call, supported software in production, and know how to make systems observable and debuggable.
Pragmatic AI usage.
You use AI coding tools thoughtfully, validate their output, and share practices that improve the team’s speed
and
quality.
Clear communication.
You can explain technical and statistical tradeoffs to engineers, analysts and product managers in a fully remote, asynchronous environment.
Bonus Points For:
Hands-on experience with feature flags and OpenFeature.
A working understanding of experiment statistics: Bayesian or frequentist testing, sample sizing, variance reduction, and common pitfalls such as peeking and sample ratio mismatch.
Experience with Kubernetes concepts: custom resources, operators, admission webhooks, GitOps.
Experience building Grafana plugins or apps, or with the Grafana App SDK or Scenes.
Familiarity with frontend observability and product analytics tooling, such as Grafana Faro, RUM, session replay, RudderStack or Segment.
Open source contribution or maintainership.
Experience as a user of Grafana, Prometheus, Loki or Tempo, whether at work or on a homelab.
Compensation & Rewards:
In Germany, the base compensation range for this role is €
100,000 - €125,000
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from the UK, Ireland, Sweden, Spain and Germany.
The opportunity:
Grafana Labs is building a native experimentation platform: a Grafana app that lets teams define A/B tests, connect them to feature flags and product telemetry, and get trustworthy, statistically sound answers about what their changes actually did.
It started as a hackathon project and is now used by Grafana engineering and product teams in our internal environment to run real experiments. The next step is to make it a first-class product: one we rely on every day internally and, over time, one we offer to Grafana Cloud customers alongside Frontend Observability, Session Replay and our other user-experience capabilities.
You'll join the
Product Analytics team
, a group of highly technical product analysts who help teams across Grafana understand how our products are used and run experiments on them. As the team's dedicated software engineer, you'll own the engineering of the experimentation app and have a lot of influence over where it goes. You'll partner closely with data scientists on the statistics, data engineers on event pipelines and the data warehouse, software engineers across Grafana on feature flags, Frontend Observability and the App Platform, and product stakeholders who rely on experiment results to make decisions. This is a hands-on engineering role that ships production code. It is not an analyst role.
About the product:
The experimentation app is built on the Grafana App Platform:
Frontend:
a TypeScript and React app plugin using @grafana/ui, plus a custom datasource plugin that powers experiment statistics panels.
Backend:
Go, built with the Grafana App SDK. Experiments are Kubernetes-style custom resources defined in CUE, with an operator, admission webhooks, and support for declarative, GitOps-style management.
Feature flags:
integration with
OpenFeature
and the
OpenFeature Remote Evaluation Protocol (OFREP)
, Grafana's multi-tenant feature toggle service, and an embedded GO Feature Flag evaluator.
Statistics engine:
a Bayesian analysis engine (TypeScript, with a Go port) that produces a direction-aware verdict per metric, probability to be best, credible intervals, expected loss and sample-size recommendations.
Data:
experiment exposure and outcome events flow from product instrumentation through RudderStack into BigQuery, or from Grafana Faro into Loki, and are queried live through Grafana datasources.
AI:
experiment authoring assisted by
Grafana Assistant
, which discovers relevant data and drafts the experiment configuration for a human to review.
What You’ll be doing:
Evolve the experimentation app from internal tool to product.
Full ownership of features end to end across the React frontend and Go backend, from problem framing and design through rollout, measurement and iteration.
Build the experimentation experience.
Develop intuitive workflows for defining hypotheses, configuring experiments and metrics, managing their lifecycle, and exploring results. Make these experiences useful for product managers and analysts as well as engineers.
Make instrumentation easier to adopt and trust
. Evolve the experimentation SDK and its OpenFeature and Faro integrations. Help teams connect variant assignment, actual exposure, and outcome events with consistent identity and event contracts.
Connect experiments to the rest of Grafana’s user-experience stack.
Integrate with Grafana Faro and Frontend Observability so flag exposures and outcomes are captured automatically, and link experiment results to Session Replay and critical user journeys so teams can see
why
a variant won, not only
that
it won.
Harden the statistics and analysis path.
Work with our data analysts to extend the statistics engine, and make analysis scalable, cost-aware and correct. Examples include moving computation server-side, scheduled analysis, alerting on experiment health, and guardrails against misleading results.
Use AI where it genuinely helps.
Extend the Grafana Assistant integration for authoring, explaining and reporting on experiments.
Raise the engineering bar.
Mentor teammates, including analysts who contribute code, through code review, pairing and design docs. Write the architecture decision records (ADRs), docs and demos that help other teams adopt experimentation.
Own what you ship.
Take part in on-call for the services you build, and support the internal teams that run experiments on them.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups, always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value people who are intellectually curious, default to transparency, have a strong bias towards action, and are kind and enjoy working as a team.
Strong full-stack engineering experience.
You’ve built and operated production web applications with TypeScript and React, and backend services in Go (or a similar language, with willingness to work in Go). You value maintainability, automated testing and secure development practices.
Experience building an in-house platform or integrating existing experimentation and A/B testing platform
(for example Statsig, Eppo, GrowthBook, Optimizely, LaunchDarkly experiments, or an in-house platform).
Product and data intuition.
You care whether what you shipped actually moved the needle, and you’re comfortable working with event data, SQL and data warehouses such as BigQuery.
Technical ownership.
You’ve delivered complex projects with minimal supervision, broken them into short feedback loops (analyze, design, ship an MVP, learn, iterate), and helped teammates work more effectively.
Operational responsibility.
You’ve been on call, supported software in production, and know how to make systems observable and debuggable.
Pragmatic AI usage.
You use AI coding tools thoughtfully, validate their output, and share practices that improve the team’s speed
and
quality.
Clear communication.
You can explain technical and statistical tradeoffs to engineers, analysts and product managers in a fully remote, asynchronous environment.
Bonus Points For:
Hands-on experience with feature flags and OpenFeature.
A working understanding of experiment statistics: Bayesian or frequentist testing, sample sizing, variance reduction, and common pitfalls such as peeking and sample ratio mismatch.
Experience with Kubernetes concepts: custom resources, operators, admission webhooks, GitOps.
Experience building Grafana plugins or apps, or with the Grafana App SDK or Scenes.
Familiarity with frontend observability and product analytics tooling, such as Grafana Faro, RUM, session replay, RudderStack or Segment.
Open source contribution or maintainership.
Experience as a user of Grafana, Prometheus, Loki or Tempo, whether at work or on a homelab.
Compensation & Rewards:
In Spain, the base compensation range for this role is €85
,000 - €107,000
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from the UK, Ireland, Sweden, Spain and Germany.
The opportunity:
Grafana Labs is building a native experimentation platform: a Grafana app that lets teams define A/B tests, connect them to feature flags and product telemetry, and get trustworthy, statistically sound answers about what their changes actually did.
It started as a hackathon project and is now used by Grafana engineering and product teams in our internal environment to run real experiments. The next step is to make it a first-class product: one we rely on every day internally and, over time, one we offer to Grafana Cloud customers alongside Frontend Observability, Session Replay and our other user-experience capabilities.
You'll join the
Product Analytics team
, a group of highly technical product analysts who help teams across Grafana understand how our products are used and run experiments on them. As the team's dedicated software engineer, you'll own the engineering of the experimentation app and have a lot of influence over where it goes. You'll partner closely with data scientists on the statistics, data engineers on event pipelines and the data warehouse, software engineers across Grafana on feature flags, Frontend Observability and the App Platform, and product stakeholders who rely on experiment results to make decisions. This is a hands-on engineering role that ships production code. It is not an analyst role.
About the product:
The experimentation app is built on the Grafana App Platform:
Frontend:
a TypeScript and React app plugin using @grafana/ui, plus a custom datasource plugin that powers experiment statistics panels.
Backend:
Go, built with the Grafana App SDK. Experiments are Kubernetes-style custom resources defined in CUE, with an operator, admission webhooks, and support for declarative, GitOps-style management.
Feature flags:
integration with
OpenFeature
and the
OpenFeature Remote Evaluation Protocol (OFREP)
, Grafana's multi-tenant feature toggle service, and an embedded GO Feature Flag evaluator.
Statistics engine:
a Bayesian analysis engine (TypeScript, with a Go port) that produces a direction-aware verdict per metric, probability to be best, credible intervals, expected loss and sample-size recommendations.
Data:
experiment exposure and outcome events flow from product instrumentation through RudderStack into BigQuery, or from Grafana Faro into Loki, and are queried live through Grafana datasources.
AI:
experiment authoring assisted by
Grafana Assistant
, which discovers relevant data and drafts the experiment configuration for a human to review.
What You’ll be doing:
Evolve the experimentation app from internal tool to product.
Full ownership of features end to end across the React frontend and Go backend, from problem framing and design through rollout, measurement and iteration.
Build the experimentation experience.
Develop intuitive workflows for defining hypotheses, configuring experiments and metrics, managing their lifecycle, and exploring results. Make these experiences useful for product managers and analysts as well as engineers.
Make instrumentation easier to adopt and trust
. Evolve the experimentation SDK and its OpenFeature and Faro integrations. Help teams connect variant assignment, actual exposure, and outcome events with consistent identity and event contracts.
Connect experiments to the rest of Grafana’s user-experience stack.
Integrate with Grafana Faro and Frontend Observability so flag exposures and outcomes are captured automatically, and link experiment results to Session Replay and critical user journeys so teams can see
why
a variant won, not only
that
it won.
Harden the statistics and analysis path.
Work with our data analysts to extend the statistics engine, and make analysis scalable, cost-aware and correct. Examples include moving computation server-side, scheduled analysis, alerting on experiment health, and guardrails against misleading results.
Use AI where it genuinely helps.
Extend the Grafana Assistant integration for authoring, explaining and reporting on experiments.
Raise the engineering bar.
Mentor teammates, including analysts who contribute code, through code review, pairing and design docs. Write the architecture decision records (ADRs), docs and demos that help other teams adopt experimentation.
Own what you ship.
Take part in on-call for the services you build, and support the internal teams that run experiments on them.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups, always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value people who are intellectually curious, default to transparency, have a strong bias towards action, and are kind and enjoy working as a team.
Strong full-stack engineering experience.
You’ve built and operated production web applications with TypeScript and React, and backend services in Go (or a similar language, with willingness to work in Go). You value maintainability, automated testing and secure development practices.
Experience building an in-house platform or integrating existing experimentation and A/B testing platform
(for example Statsig, Eppo, GrowthBook, Optimizely, LaunchDarkly experiments, or an in-house platform).
Product and data intuition.
You care whether what you shipped actually moved the needle, and you’re comfortable working with event data, SQL and data warehouses such as BigQuery.
Technical ownership.
You’ve delivered complex projects with minimal supervision, broken them into short feedback loops (analyze, design, ship an MVP, learn, iterate), and helped teammates work more effectively.
Operational responsibility.
You’ve been on call, supported software in production, and know how to make systems observable and debuggable.
Pragmatic AI usage.
You use AI coding tools thoughtfully, validate their output, and share practices that improve the team’s speed
and
quality.
Clear communication.
You can explain technical and statistical tradeoffs to engineers, analysts and product managers in a fully remote, asynchronous environment.
Bonus Points For:
Hands-on experience with feature flags and OpenFeature.
A working understanding of experiment statistics: Bayesian or frequentist testing, sample sizing, variance reduction, and common pitfalls such as peeking and sample ratio mismatch.
Experience with Kubernetes concepts: custom resources, operators, admission webhooks, GitOps.
Experience building Grafana plugins or apps, or with the Grafana App SDK or Scenes.
Familiarity with frontend observability and product analytics tooling, such as Grafana Faro, RUM, session replay, RudderStack or Segment.
Open source contribution or maintainership.
Experience as a user of Grafana, Prometheus, Loki or Tempo, whether at work or on a homelab.
Compensation & Rewards:
In Ireland, the base compensation range for this role is
EUR 107,000
- EUR 134,000
.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from the UK, Ireland, Sweden, Spain and Germany.
The opportunity:
Grafana Labs is building a native experimentation platform: a Grafana app that lets teams define A/B tests, connect them to feature flags and product telemetry, and get trustworthy, statistically sound answers about what their changes actually did.
It started as a hackathon project and is now used by Grafana engineering and product teams in our internal environment to run real experiments. The next step is to make it a first-class product: one we rely on every day internally and, over time, one we offer to Grafana Cloud customers alongside Frontend Observability, Session Replay and our other user-experience capabilities.
You'll join the
Product Analytics team
, a group of highly technical product analysts who help teams across Grafana understand how our products are used and run experiments on them. As the team's dedicated software engineer, you'll own the engineering of the experimentation app and have a lot of influence over where it goes. You'll partner closely with data scientists on the statistics, data engineers on event pipelines and the data warehouse, software engineers across Grafana on feature flags, Frontend Observability and the App Platform, and product stakeholders who rely on experiment results to make decisions. This is a hands-on engineering role that ships production code. It is not an analyst role.
About the product:
The experimentation app is built on the Grafana App Platform:
Frontend:
a TypeScript and React app plugin using @grafana/ui, plus a custom datasource plugin that powers experiment statistics panels.
Backend:
Go, built with the Grafana App SDK. Experiments are Kubernetes-style custom resources defined in CUE, with an operator, admission webhooks, and support for declarative, GitOps-style management.
Feature flags:
integration with
OpenFeature
and the
OpenFeature Remote Evaluation Protocol (OFREP)
, Grafana's multi-tenant feature toggle service, and an embedded GO Feature Flag evaluator.
Statistics engine:
a Bayesian analysis engine (TypeScript, with a Go port) that produces a direction-aware verdict per metric, probability to be best, credible intervals, expected loss and sample-size recommendations.
Data:
experiment exposure and outcome events flow from product instrumentation through RudderStack into BigQuery, or from Grafana Faro into Loki, and are queried live through Grafana datasources.
AI:
experiment authoring assisted by
Grafana Assistant
, which discovers relevant data and drafts the experiment configuration for a human to review.
What You’ll be doing:
Evolve the experimentation app from internal tool to product.
Full ownership of features end to end across the React frontend and Go backend, from problem framing and design through rollout, measurement and iteration.
Build the experimentation experience.
Develop intuitive workflows for defining hypotheses, configuring experiments and metrics, managing their lifecycle, and exploring results. Make these experiences useful for product managers and analysts as well as engineers.
Make instrumentation easier to adopt and trust
. Evolve the experimentation SDK and its OpenFeature and Faro integrations. Help teams connect variant assignment, actual exposure, and outcome events with consistent identity and event contracts.
Connect experiments to the rest of Grafana’s user-experience stack.
Integrate with Grafana Faro and Frontend Observability so flag exposures and outcomes are captured automatically, and link experiment results to Session Replay and critical user journeys so teams can see
why
a variant won, not only
that
it won.
Harden the statistics and analysis path.
Work with our data analysts to extend the statistics engine, and make analysis scalable, cost-aware and correct. Examples include moving computation server-side, scheduled analysis, alerting on experiment health, and guardrails against misleading results.
Use AI where it genuinely helps.
Extend the Grafana Assistant integration for authoring, explaining and reporting on experiments.
Raise the engineering bar.
Mentor teammates, including analysts who contribute code, through code review, pairing and design docs. Write the architecture decision records (ADRs), docs and demos that help other teams adopt experimentation.
Own what you ship.
Take part in on-call for the services you build, and support the internal teams that run experiments on them.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups, always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value people who are intellectually curious, default to transparency, have a strong bias towards action, and are kind and enjoy working as a team.
Strong full-stack engineering experience.
You’ve built and operated production web applications with TypeScript and React, and backend services in Go (or a similar language, with willingness to work in Go). You value maintainability, automated testing and secure development practices.
Experience building an in-house platform or integrating existing experimentation and A/B testing platform
(for example Statsig, Eppo, GrowthBook, Optimizely, LaunchDarkly experiments, or an in-house platform).
Product and data intuition.
You care whether what you shipped actually moved the needle, and you’re comfortable working with event data, SQL and data warehouses such as BigQuery.
Technical ownership.
You’ve delivered complex projects with minimal supervision, broken them into short feedback loops (analyze, design, ship an MVP, learn, iterate), and helped teammates work more effectively.
Operational responsibility.
You’ve been on call, supported software in production, and know how to make systems observable and debuggable.
Pragmatic AI usage.
You use AI coding tools thoughtfully, validate their output, and share practices that improve the team’s speed
and
quality.
Clear communication.
You can explain technical and statistical tradeoffs to engineers, analysts and product managers in a fully remote, asynchronous environment.
Bonus Points For:
Hands-on experience with feature flags and OpenFeature.
A working understanding of experiment statistics: Bayesian or frequentist testing, sample sizing, variance reduction, and common pitfalls such as peeking and sample ratio mismatch.
Experience with Kubernetes concepts: custom resources, operators, admission webhooks, GitOps.
Experience building Grafana plugins or apps, or with the Grafana App SDK or Scenes.
Familiarity with frontend observability and product analytics tooling, such as Grafana Faro, RUM, session replay, RudderStack or Segment.
Open source contribution or maintainership.
Experience as a user of Grafana, Prometheus, Loki or Tempo, whether at work or on a homelab.
Compensation & Rewards:
In the UK, the base compensation range for this role is £94
,000 - £118,000
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States - Remote
Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.
Money is moving onto the internet, and the shift has a name:
Open Money.
This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.
What you'll do
As a Senior Software Engineer, you will:
Architect, build, and maintain features related to digital assets across MetaMask Clients, including ERC-20 tokens, NFTs, Token Lists, and Token Detail Pages
Develop and support core wallet controllers that manage asset state and data throughout the MetaMask ecosystem
Expand asset support to include emerging standards such as Real World Assets (RWAs)
Help create intuitive, efficient, and secure Web3 interactions that delight users
Collaborate with product managers, designers, and other engineers to deliver high-quality features
Participate in code reviews and help maintain high code quality standards
Requirements:
3+ years working with mobile-based technologies
3+ years building websites and/or applications
Experience with React and React Native
Strong knowledge of modern Javascript (ES6/TypeScript/etc.)
Familiarity with blockchain fundamentals and Web3 integration
Working knowledge of cross platform/browser compatibility
Experience working with APIs and middleware services
Experience working in an agile development team
Experience developing applications with clean code practices, testing, and adherence to coding standards
Understanding of web-based security considerations
Bonus Points:
Experience with token standards (ERC-20, ERC-721, ERC-1155, RWAs) and token list management
Experience with DeFi protocols, token swaps, or fiat on/off ramps
Knowledge of financial products in the digital space
Interest in blockchain technologies and Web3
Basic understanding of cryptography principles
Experience working in distributed teams
Previous experience working in Web3
Familiarity with the Web3 wallet ecosystem
Experience with performance optimization
Other skills to demonstrate:
Good verbal and written communication in English
Teamwork, flexibility, and organization
Eagerness to learn and grow your technical skills
Ability to balance technical quality with business needs and user experience
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.
The salary range listed for this role applies to US-based candidates only. Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range.
US pay range (not including bonus, equity or other benefits)
$139,000
—
$210,000 USD
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.
MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.
It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
Location: Paris
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
Healthcare Sites Development Manager
People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values https://alan.com/about/company-culture that guide our approach to work, such as:
🎯 What drives us — We're obsessed with helping our members live healthier
- Mission is the Boss: long-term thinking, seeking our mission success above all else.
- Member & customer-led: obsessively focused on solving members & customers problems and creating the most delightful experiences.
🏆 How we build excellence — We hire the best people and give them platform to succeed
- Champions of excellence: extremely high standards and talent density.
- Distributed ownership: accountable enlightened despots, everyone owns their decisions and results.
- Radically transparent: all information is accessible and written-first, so everyone can make the best decisions asynchronously.
🤝 How we grow together — We help each other improve through honest feedback and bold thinking
- Optimistic alchemy: optimists who collaborate with genuine care and support teammates.
- Empathetic challengers: direct, caring feedback combined with praises to help each other grow professionally.
- Bold & creative contrarians: think differently to achieve greatness, try new approaches.
⚡ How we move fast — We fight complexity and focus on what matters most
- Disciplined in execution: taking decisive actions with focus that compounds success over time.
- Fight for simplicity: only high impact processes, smart frugality.
💡 The Missions
Prévenir is a new Occupational Health and Prevention Service (SPSTI) in Île-de-France, built to rethink occupational health with Alan's technology, for the benefit of employees and of healthcare professionals (HPs).
Its first medical centre opened at Valmy (Paris 10th) in April 2026, and 4 sites are already running.
Prévenir is about to scale fast: the ambition is to open several new small centres around Paris in 2027 (Seine-et-Marne, Val-d'Oise), first inside ready-to-operate sites, then in premises of its own (rented or bought), including a flagship centre in Paris. The exact plan is still being shaped, and you will help shape it.
We are looking for someone senior and visionary enough to carry the vision and strategy of Prévenir's sites from day one, while being happy (and excited) to be hands-on as much as needed, with a start-up mindset. Health, member experience and innovation are at the heart of the role.
You would join Alan as a full-time Alaner in the Workplace team: you work for Alan, not only for Prévenir. At first, most of your time goes to Prévenir: opening new sites, making them compliant and ready for patients with a real Prevenir's spirit, running the centres day to day with the center managers, and building the vendors, budgets and playbook that will let it grow from 4 to many more sites.
Prévenir is a separate entity from Alan: it signs its own leases and contracts, and you prepare, negotiate and advise on its behalf.
You will work alongside the Facility Manager in charge of Alan's offices at Valmy, and turn what you learn into playbooks, checklists and templates (openings, fit-out, vendors, compliance) that serve Prévenir's centres as much as Alan's own offices.
The position is based in Paris, with regular field visits across Île-de-France (Paris, Seine-et-Marne, Hauts-de-Seine, Val-d'Oise), and requires an onsite or field presence at least 4 days per week.
👀 More specificities on the profile we're looking for (level range targeted on our level grid: C1-D)
Detailed missions
Set the vision
- Define and carry the vision and strategy for Prévenir's sites from day one: site model, technical and experience standards, and a 2–3 year real-estate roadmap, alongship Prévenir's and Alan's leadership and kept up to date as the plan evolves
- Bring innovation: test new centre formats (shared, modular or temporary sites), and have a smart use of AI to make each opening faster, cheaper and better for HPs and patients
Open and build new sites
- Find and technically qualify new sites: define search criteria with the Occupational Health team, visit candidate sites, and give a clear go / no-go recommendation with an estimated cost
- Open small centres inside ready-to-operate sites: check that the host site works for medical use, agree the terms with the host operator (services, charges, service levels, who does what), do the light set-up and prepare the opening
- Prepare and negotiate leases with Legal and Finance, and be the single operational point of contact for landlords, architects and vendors
- When relevant, lead fit-out works end to end: brief and manage architects, project managers and contractors, plan backwards from the opening date, secure administrative and safety authorisations, manage acceptance and close snags
- Contribute to the rent vs buy thinking by providing technical due diligence on any potential acquisition (condition of the building, works to expect, regulatory constraints, running costs)
Make every centre medical-ready, unique, safe and healthy
- Make every site ready for patients: consultation rooms, patient flows, confidentiality (acoustics), hygiene and cleaning, medical waste, hand-washing points, IT / network and badge access set up with the IT team
- Own the safety and security of every centre, for patients, HPs and visitors: access control, intrusion alarms and video surveillance where relevant (in line with GDPR), fire safety, evacuation procedures and drills, first-aid kits and defibrillators where required, and clear procedures for incidents and for HPs working alone
- Put prevention at the heart of the run: identify the main risk areas of each centre (fire safety, HVAC and air quality, water, electrical, access control), build and run the preventive maintenance calendar, plan the mandatory periodic checks and keep each site's safety register up to date
Run the centres day to day
- Run the day-to-day for existing and new centres with the center managers (ASSTs): sort and diagnose requests, fix what can be fixed, send the rest to the right contractor, and follow each intervention until it is done and checked
- Own the logistical run of the centres in partnership with the center managers: supplies, snacks, mail, printing, small furniture and IT equipment, access and badges, cleaning. Agree a clear split of who does what and give them simple routines, checklists and documentation so they become autonomous
- Create and keep alive the Prévenir spirit in every centre, as the Workplace team does for Alan its own offices: a welcoming, consistent and on-brand place for HPs, ASSTs and patients, using their feedback to keep improving it
Manage vendors, budgets and playbooks
- Build a standard vendor panel (maintenance, fire safety, cleaning, medical waste, access control, furniture) with SLAs, penalties and exit terms. Run tenders and invoice checks, and reuse contracts across sites
- Own the budget with Finance and the Occupational Health team: capex (fit-out, equipment, furniture) and opex (rent, charges, maintenance) per site, monthly follow-up, and realistic figures to feed the medical centres business model
- Track, improve and document: run a simple dashboard (open requests, intervention times, openings progress, budget), keep the equipment inventory and maintenance log, automate repetitive follow-ups with AI and tools, and write the opening playbook and technical checklist reused for each new site
Be a full member of the Workplace team
- Take part in the team's rituals and priorities, work with Alan's Workplace scope and join the on-call rotation (daily Office Management tasks)
Key outcomes by 1 year
- A vision and a 2–3 year real-estate roadmap for Prévenir's sites are shared and approved by Prévenir's leadership and Alan within the first 3 months, and kept up to date
- Existing centres are under control: contracts, leases, mandatory checks, equipment, open requests and risks are mapped and documented, with no missed regulatory check or expired contract
- Preventive maintenance plans and safety registers are live on every centre, with at least 3 prevention areas identified, each with an action plan and KPIs
- One single channel logs and tracks requests from the centres, each with an owner and a deadline; resolution time is measured and decreasing; a dashboard tracks requests, openings and budget; at least 3 recurring tasks are automated
- The new centres planned for 2027 open on time, with safety, accessibility and authorisations validated before the first patient and a budget under control
- A replicable opening playbook, a building technical checklist, a standard vendor panel and standard contract templates are in place and reused across sites
- Every centre feels like Prévenir, is safe and secure (access control, alarms and emergency procedures in place and tested, drills done on time), and is healthy.
- At least one innovation (new centre format, building tech or AI use case) has been tested in a centre, with clear results on cost, speed or HP and patient experience
You may be a great fit if you are:
- A multi-site Facility / Technical Manager (6–10 years of experience) in a network of regulated, public-access sites: clinics, medical or radiology centres, labs, dental or health-centre networks, nurseries, fitness, retail networks
- A real-estate project manager in charge of network expansion and site openings, with a real sensitivity to the run
- A head of technical services of a clinic or private hospital who wants to move to a growth environment
- A works / fit-out project manager (chef de projet travaux, maîtrise d'ouvrage) with strong ERP experience and some maintenance and run exposure
- A site or contract manager at an FM service provider (healthcare accounts) who wants to move in-house, or a Workplace / Facility Manager in a scale-up who has led several office openings or moves
What we're looking for
- Solid technical understanding of buildings: HVAC, electrical, plumbing, fire safety systems, doors and access control, and the ability to challenge a technician or an architect
- Proven experience of opening or fitting out sites: works follow-up with architects, project managers and contractors, planning, acceptance, snags
- Knowledge of the French regulatory framework for public-access buildings (ERP classification, safety commission, works authorisation, accessibility, mandatory periodic checks, safety register)
- Good knowledge of site safety and security: access control, intrusion alarms, video surveillance (and related GDPR rules), evacuation and emergency procedures, incident management
- Lease and landlord management: you can read a lease, understand who pays and does what, and negotiate with landlords and agents
- Proven vendor and contract management (SLAs, penalties, price indexation, tenders, invoice control) and budget ownership (capex / opex per site, total cost of ownership)
- Project management of several sites in parallel, with strong prioritisation, including urgent incidents
- Ability to work with senior and varied stakeholders: HPs and doctors, directors, Legal, Finance, IT, landlords, architects
- Senior enough to set a vision and a strategy, and to carry and defend it with Prévenir's leadership and Alan, with a start-up mindset: frugal, fast, comfortable building from scratch with changing priorities, and happy to be hands-on
- Exceptional communication in French (fluent) and professional English
- A member-first mindset: you think about the HP, patient and Alaner experience, not the process
- Appetite for digital tools, AI and basic automation to reduce repetitive work, and the ability to document in a way the whole team and AI agents can leverage
- Mobility across Île-de-France (Paris, 77, 92, 95 and more)
- Visionary and hands-on, autonomous and proactive, at ease with ambiguity while the plan (number of sites, rent vs buy, timing) is still evolving, calm when things don't go as planned, and discreet and respectful of the medical environment
Nice to have
- Experience of medical, paramedical or health-related sites (centres de santé, clinics, labs), including ERP type U requirements
- A technical diploma or certification (BTS / DUT in building maintenance or energy, SSIAP) and electrical habilitation
- Experience of a technical due diligence on a building purchase, or of a sale-and-leaseback / long-lease structure
- Experience with indoor air quality or energy-efficiency projects
- Experience using a CMMS / GMAO tool, or building one with no-code tools
- Extensive experience leveraging AI to build scalable processes or automate recurring tasks
- Prior experience in a high-growth company or scale-up, ideally in a network-expansion context
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Transport. Country-specific commuter benefits.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Fair rewards. Generous equity packages complement your base salary.
- Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Porto
Workplace: Hybrid
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Porto Site Lead to support our mission.
This role is based in Porto, Portugal and operates on a hybrid work model (in-office 3 days per week).
ABOUT THE TEAM
Trust & Safety keeps Patreon welcoming and fair, so creators and their fans can connect and creativity can thrive. We set clear standards and act quickly and consistently when something's off.
Porto is our main Trust & Safety hub in Europe, where a significant share of our safety work gets done. It's a close-knit, multidisciplinary team of content specialists, project and program managers, vendor managers and policy experts, sharing the office with colleagues in Support, Fraud and Compliance. As Patreon grows into a place where fans discover new creators and communities, the work done in Porto matters more than ever.
ABOUT THE ROLE
We're looking for an experienced operations leader to run Trust & Safety in European hours and lead our Porto site.
As T&S Operations Lead, you'll own how well Porto runs: healthy queues, targets met, smooth handoffs to our US team, and a team that knows what's expected and how they're doing. Operational excellence, team enablement, and capacity planning are at the heart of the job.
You'll be the senior operations leader on site from day one, with a direct report focused on operations enablement and a scope built to grow as Porto does, including leading more of the site's team over time. You'll work hand in hand with our global Trust & Safety leaders on policy, quality, tooling, and partner management, and bring Porto's perspective into the decisions that shape how we keep Patreon safe.
As Porto’s Site Lead, you’ll represent the whole office, not just T&S. You'll serve as Porto’s site representative: chairing the Porto Leadership Council, partnering with Workplace/HR, and bringing the needs of Compliance, Fraud, Support Experience, and T&S into site-wide decisions.
WHAT YOU'LL DO
- Run European-hours operations to target. Co-own queue health, review rates and service levels with the leaders of each safety area while Porto is online. Spot drift early, fix what you can, and escalate the rest with a clear owner and timeline.
- Plan capacity. Work with the leaders of each safety area and our program managers to build monthly capacity plans across our in-house team, outsourcing partners and automation, and rebalance work when volume shifts.
- Deliver on our targets, and find out why we miss. The leaders of each safety area set targets for their work and agree them with you. You'll be the single place those goals come together for Porto: deliver them on the ground, track progress, coach the team, and dig into root causes when we miss on efficiency or quality, then bring back what you learn.
- Raise the bar on how we operate. Co-own the playbooks, training and workflow changes our safety-area leaders and program managers design, lead their rollout in Porto, and measure the impact on quality, handle time and backlog.
- Keep work moving between Europe and the US. Make sure escalations, incidents and open work hand off cleanly across time zones, so nothing stalls or drops.
- Lead incidents in European hours. Contain issues using our playbooks, make the call when a decision can't wait, and hand off with full context.
- Look after the team. Make sure people doing high-exposure work have the rotation, breaks and support they need, notice early signs of strain, and involve people before changes that affect them.
- Lead the site. Chair the Porto Leadership Council, bringing together every team in the Porto office, from Support to Fraud and Compliance. Be Porto's voice with US leadership, and build a culture where people feel connected and recognized.
- Grow Porto's team and leaders. Develop your direct report and the site's emerging leaders, and help Porto keep a strong mix of specialist, project, program, and policy talent.
WHAT YOU'LL OWN
- Your call, for Trust & Safety in Porto: running our operations day-to-day in European hours. That includes keeping work flowing when volume spikes, covering absences, containing incidents using our playbooks, and setting the team's operating rhythm. Other teams in the office keep their own leadership.
- Your call, for the Porto site: the Porto Leadership Council’s agenda and how Porto shows up with Execs and US leadership. Other non-T&S teams keep their own leadership. You align and represent them, you don’t manage them.
- Agreed with the leaders of our safety areas: the targets they set for their work, monthly capacity plans, shifting work between areas, and workflow changes that affect enforcement decisions.
- Owned by partners, with your input: policy and enforcement standards, quality standards, HR matters and vendor contracts. You'll have a strong voice in all of them.
ABOUT YOU
- 8+ years leading content moderation, Trust & Safety or customer support operations. Whether in-house or at an outsourcing partner, you've run the people, targets, and quality of a content or customer-facing team. Workforce management and quality leadership in those settings count too.
- You have a track record of moving the numbers. You've owned throughput, quality, and service-level goals for an operations team, built capacity plans, and delivered measurable improvements you personally drove.
- You've scaled operations with outsourcing partners or automation.
- You lead with clarity and fairness. You set expectations, give direct feedback with care, and stay calm when things get hard.
- You work well across teams. You've led alongside teams you don't manage, and you know when to decide and when to align.
- You're fluent in English. Portuguese is a strong plus.
- You're based in Porto, or ready to relocate. We'll support your move.
NICE TO HAVE
- Trust & safety experience, especially with EU/UK online-safety rules.
- Experience leading a site or office in Portugal or elsewhere in Europe.
- Experience with AI-assisted moderation or quality programs.
WHAT SUCCESS LOOKS LIKE IN YOUR FIRST YEAR
- Review rates and handoffs in European hours are consistently on target.
- T&S has a clear, reviewed capacity plan, updated monthly.
- Quality findings turn into action within 90 days.
- The Porto Leadership Council meets on a regular cadence with agreed site priorities.
- The Porto team feels more connected and more confident in where they're headed.
WHY JOIN
- Lead a site. Shape how our main Trust & Safety hub in Europe runs, with real decision rights from day one.
- Room to grow. A clear path to leading more of Porto's team as the site grows.
- Meaningful work. Help keep a community of millions of creators and fans safe.
- Life in Porto. One of Europe's most livable cities, on the Atlantic coast.
HOW TO APPLY
Along with your CV, answer one short question (a few sentences is plenty): tell us about an operation you led. How many people, what volume, and one metric you improved? If one of our recruiters reached out to you, we'll cover this in your first call instead.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
ABOUT PATREON
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, vacation leave, company holidays and recharge days, lifestyle stipends, learning and development stipends, patronage, parental leave and sick leave, and pension with an employer contribution.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with Portugal and EU pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Compensation: €4,116 – €6,183 per month (gross base salary), paid on a 14-month basis (total annual cash compensation: €57,633 – €86,562). Final placement within the cash range is determined by skills, experience, and alignment with Patreon's internal pay bands. This role is also eligible for equity compensation.
Location: Munich, Germany
Workplace: Remote
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
Step into the driver’s seat of customer transformation as our next Technical Deployment Manager, where no two integrations or customer journeys look the same! In this hybrid technical-consulting role, you will be the architectural backbone and trusted advisor guiding global organizations through complex onboarding milestones, bespoke workflows, and seamless platform connectivity. You'll bridge the gap between high-level customer vision and deep technical execution, directly unlocking the full power of Docebo’s AI-driven learning suite for enterprise teams around the globe. If you love solving technical puzzles, building automated workflows, and delivering tangible "aha!" moments to customers, your next big career adventure starts right here.
🛠️ THE DAY-TO-DAY
- Lead the Charge: Partner directly with diverse, global enterprise clients to translate ambitious business objectives into crystal-clear technical success criteria and project roadmaps.
- Architect the Integrations: Design, configure, and troubleshoot robust API workflows and enterprise product add-ons, including Single Sign-On (SSO) and web conferencing tools.
- Automate the Magic: Build cutting-edge data transfer workflows and third-party platform connections via Docebo Connect using Workato-powered middleware technology.
- Unlock Deep Insights: Craft and deploy custom SQL queries directly into customer platforms to deliver actionable, high-impact reporting.
- Bridge the Strategy: Collaborate seamlessly across Sales Engineering, Professional Services, and Customer Success to keep cross-functional stakeholders aligned and projects on budget.
- Pave the Trail: Produce and refine top-notch technical documentation and deployment best practices that turn complex configurations into repeatable wins.
- Navigate the Horizon: Proactively uncover, quantify, and mitigate technical risks early to guarantee smooth, friction-free onboarding experiences every time.
⚡ YOUR SUPERPOWERS
- Consulting & SaaS Savvy: Proven track record in customer-facing SaaS environments (2+ years) with solid grounding in software implementation and technical consulting (4+ years relevant experience overall).
- Technical Chops: Hands-on experience working with REST APIs, testing web services with HTTP clients like Postman, and a working foundation in SSO protocols and SQL.
- Integration Fluency: Working knowledge of automation middleware platforms (such as Workato, Zapier, or MuleSoft) with an aptitude for building clean data flows.
- Curiosity & Fast Learning: A boundless appetite for mastering new technologies, digging deep into platform mechanics, and evolving into a go-to Docebo product authority.
- Customer-First Communication: Exceptional relationship-building skills with the ability to ask the right questions, understand nuanced needs, and turn technical jargon into clear business value.
- Global Fluency: Professional bilingual proficiency in both spoken and written English and German, paired with an openness to travel occasionally (10% or less).
🌟 BONUS POINTS
- Identity & Code Expertise: Advanced experience with SAML or OpenID Connect, alongside hands-on coding ability in at least one modern programming language.
- Enterprise Ecosystem Know-How: Background navigating large-scale enterprise deployments and integrating complex HRIS, CRM, or enterprise calendar ecosystems.
- Multilingual Flair: Professional working proficiency in additional languages such as Italian, French, or Spanish.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Remote Ireland; Remote, Austria; Remote, France; Remote, Germany; Remote, Netherlands; Remote, Spain; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
GitLab’s Forward Deployed Engineering team is a field-situated product engineering function focused on strategic customer outcomes, artificial intelligence (AI) adoption, and direct contributions to GitLab’s product. This isn't a traditional field engineering, solutions architecture, or professional services role. As a Staff Forward Deployed Engineer, you'll work closely with customers while maintaining the technical standards and contribution discipline of a Staff-level product engineer.
You'll work where strategic customer urgency, complex technical ambiguity, and GitLab product execution intersect. You'll partner directly with strategic customers and teams across Product, Engineering, Support, Site Reliability Engineering (SRE), Solutions Architecture (SA), Customer Success Architecture (CSA), Customer Success Management (CSM), and Professional Services. You'll diagnose and resolve high-impact adoption blockers, contribute production-quality fixes and features, and turn what you learn into repeatable patterns for GitLab and its customers.
Why this role exists
Strategic customers sometimes encounter challenges that are too broad, deep, urgent, or cross-functional for any single team to own from start to finish. These challenges may involve product gaps, performance degradation, scale bottlenecks, AI governance, adoption blockers, architectural constraints, Git usage patterns, continuous integration and continuous delivery (CI/CD) complexity, application programming interface (API) automation, security requirements, or operational instability.
Forward Deployed Engineering provides technical stewardship in these moments. The team doesn't simply observe, report, or escalate. You'll engage directly, diagnose the underlying technical problem, collaborate with the right teams, contribute code or technical solutions where appropriate, and transition the outcome into normal ownership once the customer is stable and the learning can be reused.
What you’ll do
Product contribution
Contribute production-quality code to GitLab’s product and adjacent systems.
Develop bug fixes, features, integrations, tooling, and performance improvements when strategic customer outcomes require direct engineering work.
Work within GitLab’s product and engineering processes, including issue discovery, merge request creation, testing, review, documentation, and maintainability.
Partner with Product and Engineering so customer-driven solutions support long-term product direction rather than becoming one-off customizations.
Turn blockers discovered in the field into durable product improvements, reference architectures, documentation, and repeatable implementation patterns.
Strategic technical stewardship
Engage with strategically important customers when adoption, retention, executive confidence, or public trust is materially at risk.
Diagnose complex problems across GitLab product behavior, customer architecture, Git internals, CI/CD workflows, API usage, observability, infrastructure, networking, and cloud environments.
Coordinate across Product, Engineering, SRE, Support, SA, CSA, CSM, Professional Services, and customer technical teams to drive resolution from discovery through handoff.
Provide recommendations grounded in data, traces, and systems analysis to improve GitLab usage, workflows, automation, and architecture.
Create durable outcomes without establishing permanent dependency on Forward Deployed Engineering.
AI adoption and agentic software development lifecycle
Drive governed, measurable, and production-oriented adoption of GitLab Duo Agent Platform with strategic customers.
Identify and resolve AI adoption blockers involving governance, usage controls, auditability, security, compliance, operating models, workflow design, and integrations.
Develop customer-safe adoption patterns for the agentic software development lifecycle (SDLC), AI-assisted development, intent-based review, AI governance, and human-in-the-loop software delivery.
Partner with Product, Engineering, Field, and Customer Success teams to turn AI adoption learning into reusable guidance and product improvements.
Thought leadership
Create technical narratives grounded in customer experience and product reality that can help shape the industry’s approach.
Contribute to Well-Architected Frameworks, whitepapers, webinars, reference architectures, technical strategy memos, and adoption frameworks.
Guide ideas through discovery, formulation, validation, amplification, and adoption across GitLab.
Partner with SA, CSA, Product, Engineering, Marketing, Product Marketing Management, CSM, Support, and executive stakeholders to make technical thought leadership a shared company capability.
What you’ll bring
Staff-level experience building, operating, or improving complex production software systems.
Experience contributing to large, mature product codebases with high standards for testing, maintainability, performance, and security.
Strong Ruby on Rails or Go experience and the ability to contribute directly to GitLab’s product and adjacent systems.
Experience with AI-assisted software development, agentic workflows, AI governance, model evaluation, context management, prompt and workflow design, or AI adoption in enterprise environments.
Experience diagnosing complex system behavior across application code, data stores, infrastructure, observability, networking, APIs, and customer usage patterns.
Deep knowledge of modern DevSecOps workflows, including Git, merge requests, CI/CD, security controls, compliance needs, and enterprise software delivery.
Experience working with strategic customers or senior technical stakeholders in ambiguous, high-impact situations.
The ability to coordinate across product, engineering, field, and customer teams without formal authority.
Strong written communication and sound judgment, including the ability to create technical narratives and distinguish reusable product work from customer-specific customization.
Strongly preferred qualifications
Direct experience with GitLab as a platform, including GitLab.com, GitLab Dedicated, or GitLab Self-Managed.
Production experience with Ruby on Rails, Go, PostgreSQL, Redis, Sidekiq, Vue, TypeScript, Kubernetes, Docker, Linux, or observability tools.
Deep familiarity with Git internals, repository performance, large-scale Git usage patterns, or GitLab Runner behavior.
Experience creating technical thought-leadership materials, such as whitepapers, technical talks, architecture frameworks, requests for comments, public technical writing, or internal strategy documents.
A background in performance engineering, site reliability engineering, platform engineering, infrastructure engineering, or distributed systems.
Experience working in open source or highly asynchronous engineering environments.
Technologies and domains
Directly relevant technologies and domains include:
Ruby on Rails
Go
AI-assisted development and the agentic SDLC
PostgreSQL
Redis and Sidekiq
Git internals
GitLab CI/CD and Runner architecture
Kubernetes and containers
Terraform
Linux, networking, observability, and performance analysis
Vue and TypeScript
APIs and automation
DevSecOps governance, security, and compliance
What this role is not
This role isn't:
A generic field engineering role.
A proof-of-concept factory.
A replacement for Solutions Architecture, Customer Success Architecture, Customer Success Management, Professional Services, Support, SRE, Product, or Engineering.
A customer-specific customization function.
Unbilled Professional Services.
A requirements-gathering role that only escalates to Product.
An AI evangelism role disconnected from product execution.
Success measures
Success in this role may include:
Stabilizing strategic customer adoption or retention risks.
Fixing product bugs or contributing features.
Removing AI adoption blockers for strategic accounts.
Creating reusable implementation patterns and transitioning them to long-term owners.
Producing or enabling Well-Architected Frameworks, whitepapers, webinars, or technical narratives.
Resolving cross-functional customer challenges without creating permanent dependency on Forward Deployed Engineering.
Equipping Product, Engineering, Support, CSA, CSM, Professional Services, and SA teams with better guidance based on learning from the field.
Increasing adoption and effective use of GitLab capabilities, especially GitLab Duo and GitLab Duo Agent Platform, in targeted accounts.
About the team
The Forward Deployed Engineering team connects strategic customer needs with GitLab product execution. The team works directly with customers and across GitLab to resolve complex adoption challenges, contribute durable product improvements, and create reusable technical guidance. Its goal is to stabilize urgent situations, improve the product, and transition ongoing ownership to the appropriate team rather than create a permanent dependency.
Ideal candidate profile
You're a Staff-level product or platform engineer who can operate in the field without becoming field-only. You're comfortable reading traces, writing production code, debugging architecture, discussing AI governance, leading a customer technical session, opening a merge request, outlining a whitepaper, and coordinating across teams to achieve a strategic customer outcome.
You're not simply a strong communicator with technical awareness. You're a credible engineer with the judgment, presence, and narrative ability to turn customer reality into product contributions, adoption guidance, and company-level thought leadership.
We welcome candidates with different backgrounds and levels of experience. Many successful candidates don't meet every qualification. If you're excited about this role, we encourage you to apply and let our recruiting team assess your application.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Netherlands; Norway; Finland; Denmark; Belgium
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
🎯 Your main goal will be to land and expand n8n inside the world’s largest organisations, closing the biggest deals in our portfolio.
As a Large Enterprise Account Executive covering Nordics & Benelux, you will own a territory of global-scale accounts and lead long, complex deals from first conversation to multi-year commitment:
BUILD STRATEGIC ACCOUNT PLANS
- Build and execute account strategies for organisations with 5,001 or more employees
- Open doors with outbound campaigns aimed at CTOs, CIOs and engineering and platform leaders.
- Turn community adoption inside large companies into sponsored, funded opportunities.
LEAD COMPLEX, MULTI-THREADED DEALS
- Run deep discovery, quantify business impact and build an executive-level business case.
- Map and align decision makers across engineering, IT, security, legal and procurement.
- Partner with Solutions Engineers, Partnerships and Customer Success to prove value and de-risk adoption.
CLOSE AND EXPAND AT SCALE
- Own the cycle through security, legal and procurement, typically over three to six months or more.
- Negotiate six-figure deals with confidence and keep clear commercial control.
- Plan expansion across business units and use cases, and share what you learn with Product and leadership.
REQUIREMENTS
MUST-HAVES
- 🏢 Large Enterprise sales: You have at least five years of enterprise SaaS sales experience, selling into organisations with 5,001 or more employees, and you can explain customer size, deal complexity and cycle length.
- 💰 Six-figure deals: You have closed multiple deals of £100k+ ACV in multi-stakeholder cycles of three to six months or more.
- 🧑💻 Technical buyers and executives: You have sold to developers, engineers, CTOs and CIOs, and you can carry a technical conversation and an executive one in the same deal.
- 🎯 New-logo hunter: You generate your own pipeline through outbound and win new customers rather than relying on expansion or inbound.
- 📈 Track record: You have consistently hit or exceeded quota over the past two to three years.
- 🧭 Structured selling: You use a methodology such as MEDDPICC and navigate technical evaluations, procurement, legal and security reviews.
- 📍 Location: You are based in the Nordics / Benelux. This role involves regular travel to customers in the region.
NICE-TO-HAVES
- 🛠️ Technical product background: You have sold developer tools, cloud infrastructure, data, AI or automation platforms.
- 🤝 Partner-led deals: You have worked deals with system integrators or cloud partners.
- 🚀 Open source or PLG exposure: You understand how community adoption turns into enterprise revenue.
Why join us?
You will close the largest deals in our portfolio and shape how n8n sells to the world’s biggest organisations, with a product technical teams already use and love. You will work closely with Solutions Engineers, Partnerships, Customer Success and Product, and leadership will listen to what you learn in the field. n8n is growing at an exceptional pace, backed by a vibrant community and a remote-first culture built on autonomy, experimentation and high talent density. Apply now and help us bring AI-powered automation to the global enterprise.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
Facility Manager — Hard FM
People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:
🎯 What drives us — We're obsessed with helping our members live healthier
- Mission is the Boss: long-term thinking, seeking our mission success above all else.
- Member & customer-led: obsessively focused on solving members & customers problems and creating the most delightful experiences.
🏆 How we build excellence — We hire the best people and give them platform to succeed
- Champions of excellence: extremely high standards and talent density.
- Distributed ownership: accountable enlightened despots, everyone owns their decisions and results.
- Radically transparent: all information is accessible and written-first, so everyone can make the best decisions asynchronously.
🤝 How we grow together — We help each other improve through honest feedback and bold thinking
- Optimistic alchemy: optimists who collaborate with genuine care and support teammates.
- Empathetic challengers: direct, caring feedback combined with praises to help each other grow professionally.
- Bold & creative contrarians: think differently to achieve greatness, try new approaches.
⚡ How we move fast — We fight complexity and focus on what matters most
- Disciplined in execution: taking decisive actions with focus that compounds success over time.
- Fight for simplicity: only high impact processes, smart frugality.
💡 The Missions
Alan has grown to more than 1,000 Alaners, with 600+ hires expected in 2026 alone.
The Workplace team is the engine behind the experience Alaners have every day, and that experience starts with a building that simply works: safe, comfortable, compliant, with air that is good to breathe and doors that open when they should.
As the company scales, our technical footprint grows with it.
Today, technical maintenance at our Paris HQ (Valmy) relies on a part-time factotum and on team members who handle it on top of some other scopes.
We are opening a dedicated, full-time Facility Manager position to give more love to our offices and to anticipate needs. The first focus is the run at Valmy (our HQ), with a strong prevention mindset.
As Alan keeps growing, more real-estate projects are likely (new floors, a possible office move, sites abroad...): we expect you to grow into the technical lead on them.
The role is part of the Workplace team and covers a single contract: Workplace Experience. The position is based in Paris and requires an onsite presence at least 4 days per week.
👀 The profile we're looking for (level range targeted on our level grid: B1-C1)
Specific missions
- Make prevention the heart of the role. Identify the main risk areas (HVAC, water leaks, fire safety, access control). Build and run the preventive maintenance calendar, plan the mandatory periodic checks and keep the safety register up to date.
- Do regular office rounds with the Valmy services team to spot wear and risks (leaks, lighting, HVAC, doors, badge readers, fire safety) before Alaners report them. Turn each finding into an action with an owner and a date.
- Run day-to-day maintenance. Sort and diagnose Alaners' requests and fix small issues directly yourself (e.g. changing a light bulb). Send the rest to the right contractor, and follow each intervention until the work is done and checked on site.
- Be the single technical point of contact for our vendors and our landlord. This covers contracts and SLAs (agreed service levels and intervention times), invoice checks, tenders, and escalation of building-level issues under the lease.
- Own the legal and financial side of FM, with Legal and Finance: regulatory compliance (ERP / labor code safety rules, mandatory checks, audit findings), lease obligations, and the maintenance budget (opex / capex) with monthly cost follow-up and optimization.
- Keep our offices safe, healthy and comfortable for all Alaners, in line with our Healthy Business positioning (air quality, thermal comfort, fire safety, accessibility...).
- Track, improve and document. Create and run a simple dashboard (open requests, intervention times, recurring issues, budget), keep the equipment inventory and maintenance log, automate repetitive follow-ups with AI and tools, and write procedures that can be reused for new floors and sites.
- Own Alan's obligations under the Décret tertiaire (energy-reduction law for office buildings over 1,000 m²) at Valmy and future offices, with the landlords.
- Cover the technical needs and follow-up required at the Prévenir medical center hosted at Valmy
- Over time, lead the technical side of our real-estate projects (floor take-overs, office moves, new sites): technical checks of buildings, follow-up of works with architects and project managers, move planning.
- Work daily with cross-functional teams: Legal (compliance, lease), Finance (budget, invoicing, cost optimization), IT (network, access control, room equipment) and Security (office safety policies, crisis reaction).
- Join the on-call rotation (daily Office Management tasks).
Key outcomes by 1 year
- All hard FM contracts are mapped, documented and tracked (scope, SLAs, renewal and exit dates, costs, mandatory checks): no missed regulatory check or expired contract
- A preventive maintenance plan is live at Valmy, and the share of corrective / emergency interventions has measurably decreased
- At least 3 prevention areas identified, each with a specific action plan and clear KPIs
- Regulatory compliance is up to date: safety register complete, periodic checks done on time, audit findings closed
- New fire safety equipment provider selected and onboarded
- Air quality measured on all floors, issues diagnosed and a corrective action plan delivered
- Led at least two vendor reviews or tenders, produced clear findings and took the corresponding decisions autonomously
- An FM dashboard tracks service quality, vendor performance and budget consumption; at least 3 manual or recurring tasks automated
- A replicable FM playbook and a building technical checklist exist, ready to be used for a new floor, an office move or a new site
You may be a great fit if you are:
- A Facility Manager / Technical Manager with 3–6 years of experience on multi-technical (tertiary / office) buildings, in-house at a scale-up or large company
- Coming from an FM service provider or a property manager (site manager, contract manager) and wanting to move in-house and own the client side
- A multi-technical maintenance profile (HVAC, electrical, fire safety) who has grown into vendor management, budget ownership and compliance
- A Workplace manager with an FM scope, or a works / fit-out project manager with solid maintenance and run experience
What we're looking for
- Solid technical understanding of building systems: HVAC, electrical, plumbing, fire safety systems (alarm, extinguishers, emergency lighting), doors and access control
- Knowledge of the French regulatory framework for offices (ERP / labor code safety rules, mandatory periodic checks, safety register, safety commission)
- Proven vendor and contract management: SLAs, penalties, price indexation, tenders, invoice control
- Ability to manage the landlord relationship and understand lease obligations (who pays and does what)
- Electrical habilitation (mandatory, as the role fixes small electrical issues directly)
- Exceptional communication in French (fluent) and professional English
- Attention to detail, strong problem-solving, and the ability to juggle priorities, including urgent incidents, with a calm and constructive attitude when things go wrong (leak, outage, alarm)
- A prevention mindset, autonomy and strong accountability: you spot what can be improved before being asked
- A member-first mindset: you think about the Alaner experience, not the process
- Appetite for digital tools, AI and basic automation to reduce repetitive work (ticketing, maintenance tracking, dashboards), and the ability to document in a way the whole team and AI agents can leverage
Nice to have
- A technical diploma or certification (e.g. BTS / DUT in building maintenance or energy, SSIAP)
- Experience with indoor air quality or energy efficiency projects (sensors, ventilation, Décret tertiaire)
- Experience with a CMMS / GMAO tool, or building one with no-code tools
- Experience leveraging AI to build scalable processes or automate recurring tasks
- Experience in a high-growth tech company or scale-up
- Having followed or led a fit-out, an office move or a new-site opening
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Transport. Country-specific commuter benefits.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Fair rewards. Generous equity packages complement your base salary.
- Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
leadSan Francisco, CA, USA
География найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридWe can provide a comprehensive relocation support package as part of any offer, should you need to relocate; We offer a competitive salary and benefits package, which includes a success-based annual bonus, share option schemes, life assurance, private family healthcare, flexitime working hours, enhanced maternity/paternity leave, in-house subsidised catering, support with relocation, a Cycle to Work scheme, free bike servicing, and social activities and events
Germany (Remote)
seniorSweden (Remote)
seniorGermany (Remote)
seniorSpain (Remote)
seniorRepublic of Ireland (Remote)
seniorUnited Kingdom (Remote)
seniorПротиворечивые условия: Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role; Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range
ГибридParis
ГибридleadPorto; Make sure escalations, incidents and open work hand off cleanly across time zones, so nothing stalls or drops; For remote employees located outside CA and NY, salary may vary based on location and local market conditions