Location: United States
Overview
Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global — ranked
#3 on Fast Company's Most Innovative Companies list
. We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform — and we're just getting started.
The Web Integrations Support Engineer is part of the Professional Services team at Smartling. The mission of the team is to help customers rapidly integrate Smartling solutions in a way that is sustainable and scalable. You will be responsible for ongoing maintenance of customer integrations based on Smartling’s GDN (web proxy) solution to ensure that the integration continues to meet customer needs as their sites change over time.
We are looking for a professional with a track record of successfully supporting enterprise-grade technical solutions, who can communicate complex concepts and ideas effectively, and who takes a systematic troubleshooting approach when dealing with live customer issues. We are currently considering candidates based in the
Pacific and Mountain
time zones.
You Will
Own customer tickets end to end, with clear written root-cause explanations and next steps
Run troubleshooting sessions and workshops with customer engineering teams, advising them on integration best practices
Escalate to and collaborate with Engineering with clear reproduction steps when an issue needs a product fix
Build scripts and tooling, to make diagnosis and configuration faster and safer
Work with technical and business stakeholders to understand requirements and recommend sustainable solutions
Make changes to live production configuration with care: testing safely, planning for rollback, and telling customers what changed and why
Act with precision and urgency when customers are affected, and manage changing scope and ambiguity without losing momentum
Keep learning about new web technologies and contribute to process and tooling improvements
You Have
A bachelor's degree in Computer Science, Engineering or a related field, or equivalent practical experience
2+ years in a customer-facing technical role such as Support Engineer, Solutions or Technical Consultant, or similar, focused on technical troubleshooting, solution design or implementation
2+ years of hands-on experience with HTTP, HTML, CSS (including writing robust selectors), JavaScript and REST APIs
Strong skills with browser DevTools and network debugging, and an understanding of how pages are built and rendered in the browser
Working knowledge of proxies, CDNs, web servers, DNS/TLS and caching, plus web security basics (CSP, CORS, cookies, WAFs)
Comfort with regular expressions, plus the ability to write scripts (JavaScript, Python or Bash)
Experience diagnosing issues from logs and request traces (Quickwit, Grafana, Kibana, Splunk or similar)
A methodical, hypothesis-driven approach to complex problems
Excellent written and spoken communication, with the ability to advise and persuade both technical and non-technical audiences
The ability to drive outcomes despite complexity, ambiguity or shifting priorities
Preferred but not required
Experience with modern front-end frameworks (React, Next.js, Vue) and client-side rendering
Familiarity with CMS platforms (e.g., AEM, Sitecore, WordPress, Contentful)
Hands-on experience with Nginx or similar proxy and web server configuration
Knowledge of SEO fundamentals (hreflang, canonical tags, sitemaps)
Experience with translation, localization and internationalization, including awareness of RTL and CJK languages, character encoding and locale formatting, and/or fluency in multiple languages
Software development experience
You Will Enjoy
Freedom 🏡 - we are remote-first
Growth - an opportunity to learn and advance your career
Wealth 💰 - we offer a competitive salary and 401(k) + company match
Wellness - health insurance; free medical plan for you and your family
Balance - flexible PTO + 11 holidays; generous parental leave
Culture 🤝- an energetic, value-driven, and fun culture and team spirit
Bonus - employee referral program and Apple equipment
Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.
We use the E-Verify platform for work authorization verifications.
The US national total pay range for this role is $90,000 - $110,000. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed.
*To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction and clutter-free) background.
United States; We are currently considering candidates based in the; time zones
Location: United States
Overview
Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global — ranked
#3 on Fast Company's Most Innovative Companies list
. We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform — and we're just getting started.
The Solution Architect/Technical Implementation Manager is part of the Professional Services team at Smartling. The mission of the team is to help customers rapidly integrate Smartling solutions in a way that is sustainable and scalable. As a Solution Architect, you are the hands-on advisor, technical expert, and problem solver. You will be leading various technical integrations and implementations, solving the most challenging problems in the content localization space, and designing sustainable solutions to support our customers’ growing localization needs.
The Solution Architect is an Engineering-adjacent role. Accordingly, a strong technical background is required for this role. We are looking for a professional who has a track record of successfully designing and implementing enterprise-grade technical solutions, who communicates complex concepts and ideas effectively, and who demonstrates creativity in solving challenging problems for customers. We are considering candidates based in the
East and Central
time zones only at this time.
You Will
Interact with both technical and business users to gather requirements, analyze information, and design comprehensive and scalable solutions
Effectively and proactively manage process changes with business and technical stakeholders to drive implementations forward
Act with precision and urgency to provide customers with best-in-class support, and lead workshops and troubleshooting sessions with customer technical teams to resolve complex issues
Continuously articulate best practices to encourage optimal integration and platform adoption, laying the foundation for the long-term success of customers
Stay curious about new technologies, develop new tools, and contribute to process improvement
You Have
A bachelor's degree in Computer Science, Engineering or a related field, or equivalent practical experience
3+ years of relevant experience as a Solution Architect, Technical Consultant, or in a similar customer-facing role that focuses on technical solution design and implementation
Strong analytical skills when it comes to complex problems, and are not intimidated by technical challenges
2+ years of applied experience with modern web technologies (e.g. HTTP, HTML, CSS and JavaScript), and REST APIs
Excellent communication skills with the capability to advise/persuade technical and non-technical stakeholders
Ability to drive outcomes despite complexity, ambiguity or changing scope
Familiarity with at least one programming/scripting language and able to read/write scripts
A home office setup conducive for working remotely, and ability to work effectively as a remote team member*
Preferred but not required
Knowledge of Content Delivery Networks (CDN), web servers, and proxy technologies such as Nginx
Familiarity with Content Management Systems (CMS)
Software development experience
Experience with file engineering and regular expressions
Hands-on experience with Splunk, Kibana or similar technologies
Experience with translation, localization, and internationalization processes and/or fluency in multiple languages
You Will Enjoy
Freedom 🏡 - we are remote-first
Growth - an opportunity to learn and advance your career
Wealth 💰 - we offer a competitive salary and 401(k) + company match
Wellness - health insurance; free medical plan for you and your family
Balance - flexible PTO + 11 holidays; generous parental leave
Culture 🤝- an energetic, value-driven, and fun culture and team spirit
Bonus - employee referral program and Apple equipment
Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.
We use the E-Verify platform for work authorization verifications.
The US national total pay range for this role is $100,000-$120,000. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed.
*To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction- and clutter-free) background.
• Работать напрямую с владельцем и управляющим партнёром компании: сопровождать текущие клиентские и операционные вопросы, контролировать исполнение задач и предоставлять информацию по их статусу. • Сопровождать текущую работу с состоятельными частными клиентами (HNWI/UHNWI) по банковским, брокерским и инвестиционным вопросам.
ГибридМосква; Рассматриваем кандидатов, проживающих только в Москве
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Location: South Korea - Remote
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
We are looking for an enthusiastic Relationship Manager to join our VIP team in Korea Region, and serve as the primary point of contact, to further enhance customer experience, foster client loyalty, and drive business success in the region.
Responsibilities:
Perform client acquisition and strong relationship management with a portfolio of global VIP clients;
Build rapport, including enhancing and expanding relationships with existing clients via frequent and sustained communication;
Building key customer service processes and systems, formulating management rules, and tracking the status of key customers;
Analyze the clients' behavior, identify their unspoken needs, prepare key customer analysis reports;
Liaise with various stakeholders from different departments to provide optimal excellent service solutions and experience.
Qualifications:
Client portfolio including institutional clients, high net-worth individuals, private bank customers with brokers, futures institutions or commercial banks, etc.;
Experience working in trading platforms or exchanges is highly advantageous;
Prior working experience in sales and client services function with international financial background in banking, investments, etc. is preferred;
Strong communication and written skills;
Able to work under pressure and tight deadlines while maintaining good multi-tasking skills;
Demonstrates enthusiasm for the rapidly evolving crypto industry and stays up-to-date with the latest trends and innovations.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Remote - Americas
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
Alpaca is seeking a Senior Cashiering Operations Associate to own client money movement across ACH, domestic and international wires, RTP, checks, and internal journals.
This role is accountable for timely, accurate, and compliant cash processing, with a strong mandate to strengthen operational controls, reduce risk, and drive process quality. You will operate with a high degree of independence, exercise judgment on complex and high-risk transactions, and serve as a key partner to custodians and banking partners. The ideal candidate brings deep money-movement expertise, a control-first mindset, and clear ownership of outcomes in a fast-paced fintech environment.
Ops Control Framework & Oversight
Own and continuously strengthen controls across money movement workflows, ensuring adherence to firm policies, regulatory expectations, and data privacy standards
Review, validate, and approve client money movement requests (ACH, wires, RTP, checks, journals) in accordance with firm policies
Process and release transactions accurately and within established SLAs
Reconcile daily cash movements, deposits, and settlement activity to ensure accurate posting
Monitor and resolve exceptions, returns, rejects, and transaction discrepancies
Serve as a primary operational point of contact for custodians and banking partners
Prepare and review daily and monthly operational reports, including transaction coding oversight
Maintain accurate documentation and case tracking in Salesforce and internal systems
Ensure adherence to regulatory requirements, internal controls, and data privacy standards
Identify operational risks and escalate suspicious or high-risk transactions appropriately
Support audits, reporting requirements, and special projects as needed
Partner with Operations, Compliance, Risk, and Technology to design and implement process improvements
Train and coach internal teams; contribute to playbooks, SOPs, and onboarding for cashiering workflows
What You Bring
Bachelor’s degree in Finance, Business, Economics, or related field — or equivalent experience
5+ years of experience in financial services, brokerage operations, banking, or cashiering
Direct experience processing money movements (ACH, wires, checks, journals, RTP preferred)
Experience interacting with custodians, clearing firms, or correspondent banks
Strong command of operational risk and fraud controls
High level of attention to detail and accuracy
Clear, confident written and verbal communication with internal stakeholders and external partners
Ability to work independently, prioritize competing demands, and elevate issues with context and recommendations
Series 7 or additional FINRA licenses
Preferred Experience
Portfolio accounting or broker-dealer systems
Experience in fintech or high-growth environments
Prior ownership of SOPs, control frameworks, or audit support for cash/money movement operations
Experience mentoring or training operations team members
Core Competencies
Detail Orientation
Action & Ownership Mindset
Strong Risk Awareness
Clear Communication
Responsiveness & Follow-Through
Cross-Functional Collaboration
Confidentiality & Professional Judgment
Alignment with Alpaca’s company tenets
Stay Curious
Have Empathy
Be Accountable
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Remote - Americas
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role
As a senior software engineer, you will help build and scale the systems and services that form the foundation of Alpaca and empower millions of users that are trading billions of dollars worth of assets daily .
The payments team is responsible for building and maintaining a modern global payments and treasury platform. Operating in an industry in which money movement is a critical component, we adopt a modern technology focused approach with highly scalable, event-driven systems. Resilient engineering, technical and operational scalability, and system integrity are crucial to our success.
We have ambitious plans to build a seamlessly integrated comprehensive treasury platform into an industry leading end-to-end financial infrastructure on a global scale. Alpaca has and will continue to prove ourselves as an innovative market leader and this team is a core component of our growth across global markets and asset classes.
We are looking for senior engineers who are keen on providing quality solutions, have great fundamentals, proven experience building and architecting at scale, and not afraid of challenging conventions or voicing their opinions. In this role, you will have the autonomy to design and implement solutions to achieve defined goals while actively participating in defining those goals.
An understanding of cloud-based modern architecture, infrastructure, and orchestration practices are also great assets we actively look for.
Who You Are (Must-Haves):
Strong problem-solving skills paired with a proactive mindset
Excellent communication and collaboration skills
The ability to work independently and as part of a team
A preference for simple and elegant solutions
At least 3 years of experience working on systems at scale
Proven experience in building and maintaining microservices
Experience with client facing APIs
Strong coding skills, preferably in Go
Ability to write clean, well tested, and maintainable code
Experience with domain driven design and event driven design
Ability to debug issues or better yet, foresee problems and avoid them entirely
Familiarity with containerization and orchestration technologies, especially Kubernetes
Experience with cloud platforms, preferably Google Cloud Platform
Experience with messaging queues and message brokers
Experience with relational databases, preferably PostgreSQL
Experience with distributed systems design
Previous experience with or understanding of payment rails and the payment lifecycle
Experience with double entry accounting and financial ledgers
Who You Might Be (Nice-to-Haves):g
Previous experience in the financial industry or knowledge of payments initiations
Experience with financial reconciliation systems
Experience with or understanding of ISO20022 financial standard
Experience working remotely
Experience working at a startup, exchange, brokerage, market maker, or hedge fund
DevOps mindset is an asset
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Remote - North America - South America
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
As a Senior Full-Stack Engineer, you will be responsible for architecting, implementing, and maintaining frontend applications and backend services that form the foundation of user experience at Alpaca and empower millions of users who trade billions of dollars worth of assets.
As part of a focused and specialized engineering team, you will be responsible for the user experience and product development for Internal Tools customers, encompassing both the frontend trading dashboards and backend systems that power Internal Tools product features like elite, high-yield cash, paper accounts, and more. Working closely with our users and internal stakeholders, we specialize in delivering high-quality end-to-end solutions across the full suite of frontend and backend systems at Alpaca.
We’re looking for someone who brings deep frontend and backend expertise, understands how all parts of the stack work together, enjoys mentoring others, and thrives in a culture of curiosity and continuous improvement. Working collaboratively in a cross-functional team, you’ll build elegant and robust systems and services to deliver innovative product features across the stack.
Things You Get To Do:
Play a pivotal role in architecting and developing software solutions across the full stack that push the boundaries of technology
Work closely with cross-functional teams and dive deep into the backend systems and infrastructure that power financial markets
Contribute to API design and product features within our ecosystem.
Own the delivery of high-visibility features/projects, from design to deployment
Mentor peers and influence the technical strategy of our company
Who You Are (Must-Haves):
5+ years of experience using a modern systems programming language like Golang, C++, or Rust
3+ years of experience in frontend development with TypeScript/React
Proficient with SQL and relational databases, preferably PostgreSQL
Proficient in HTML and CSS frameworks such as TailwindCSS
Excellent communication and collaboration skills
Proven track record of building user-facing features end-to-end
Experience with REST APIs and WebSockets best practices
Attention to detail and an appreciation for design aesthetics
Who You Might Be (Nice-to-Haves):
Algo trading experience (either professional or personal)
Experience with major cloud platforms (we primarily use GCP)
Experience or understanding of financial markets
Experience working at a startup
Experience working remotely
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Remote Americas
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
As a senior software engineer, you will help build and scale the systems and services that form Alpaca's foundation and empower millions of users who trade billions of dollars worth of assets.
The identity team is responsible for building a modern platform for onboarding users, verifying their identity, evaluating risk, and managing their trading accounts. These people, businesses, and accounts are foundational components of the Alpaca system, and we need to build new capabilities while achieving very high automation rates. We are expanding the platform to handle identity verification on a global basis and to support our growing set of account types.
We are looking for senior engineers who are keen on providing quality solutions, have great fundamentals, have proven experience building and architecting at scale, and are not afraid of challenging conventions or voicing their opinions. In this role, you will have the autonomy to design and implement solutions to achieve defined goals while actively participating in defining those goals. An understanding of cloud-based modern architecture, infrastructure, and orchestration practices is also a great asset we are actively looking for.
Things You Get To Do:
Contribute to a core system that millions of end users will rely on
Help us create a global financial identity verification and risk management service
Implement backend services and work on designing an architecture where reliability matters
Take ownership of tasks, identify and address technical challenges proactively, and propose innovative solutions
Contribute to architectural decisions, offering insights and suggestions for designing scalable and reliable systems
Work with other teams to improve how our systems interact with theirs and improve Alpaca systems in general
Maintain good software quality and test coverage
Participate in code reviews
Troubleshooting on incidents and reported bugs
You may be asked to be on-call to assist with engineering projects that are timely in nature
Who You Are (Must-Haves):
Strong problem-solving skills paired with a proactive mindset
Ability to turn business requirements into a flexible implementation model
Excellent communication and collaboration skills
Ability to work independently and as part of a team
A preference for simple and elegant solutions
At least 3 years of experience working on systems at scale
Proven experience in building and maintaining microservices
Strong coding skills, preferably in Go
Ability to write clean, well-tested, and maintainable code
Experience with domain-driven design and event-driven design
Ability to debug issues or, better yet, foresee problems and avoid them entirely
Familiarity with containerization and orchestration technologies, especially Kubernetes
Experience with cloud platforms, preferably Google Cloud Platform
Experience with relational databases, preferably PostgreSQL
Who You Might Be (Nice-to-Haves):
Experience in the finance industry
Experience with financial identity management, e.g. KYC
Experience with messaging queues and message brokers
Experience integrating with external services
Experience working remotely
Experience working at a startup
DevOps mindset is an asset
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Colorado Springs, Colorado, United States
About the Role
iCapital is seeking an Application Architect to lead the architecture, design, and modernization of the illustration related applications. This role serves as a key member of the Core Architecture Team, partnering closely with Product, Engineering, and Implementation teams across the United States and Jaipur to drive cloud modernization, support client delivery, establish architectural standards, and provide technical leadership across strategic platform initiatives. The architect will play a critical role in advancing the transition of legacy systems to scalable Azure-based microservices while ensuring the reliability, performance, and long-term supportability of the various applications ecosystems.
Responsibilities
Lead architecture strategy, design reviews, and implementation guidance for several applications in the illustration area of the company.
Define and govern solution architecture standards, technical roadmaps, and engineering best practices across the Illustration platform.
Partner with product management, engineering leadership, and implementation teams to translate business objectives into scalable technical solutions.
Drive modernization initiatives focused on Azure cloud adoption, microservices architecture, API design, and platform scalability.
Lead migration planning and technical design for customers transitioning from legacy and on-premises deployments to our latest version of our application and cloud architecture.
Provide architectural leadership and technical oversight to multiple scrum teams, including design reviews, story refinement, and code quality guidance.
Establish and maintain integration architecture between illustration applications and other applications to improve maintainability, reliability, and operational efficiency.
Participate in production support rotations and provide timely resolution of production issues impacting customers.
Create architecture artifacts, technical standards, reference implementations, and proof-of-concept solutions to support strategic initiatives.
Collaborate with distributed engineering teams across North America and India to ensure architectural consistency and delivery alignment.
Mentor engineers in .NET, Azure, DevOps, cloud-native design patterns, and software architecture principles.
Identify opportunities to improve platform observability, performance, security, reliability, and development efficiency.
Qualifications
7+ years of experience in software engineering, application architecture, or solution architecture roles
Bachelor's degree in computer science, software engineering, or a related technical discipline
Deep expertise in designing and delivering enterprise-scale applications using Microsoft.NET technologies
Strong experience architecting cloud-native solutions within Microsoft Azure environments
Demonstrated experience building and modernizing distributed systems using microservices, APIs, and event-driven architectures
Strong understanding of software design patterns, architecture frameworks, and engineering best practices
Experience guiding multiple engineering teams through complex technical initiatives and architectural decisions
Proven ability to develop technical roadmaps and lead large-scale modernization efforts
Experience participating in production support and incident management processes
Expertise in DevOps, CI/CD pipelines, automated testing, and cloud delivery practices
Strong communication and stakeholder management skills with the ability to influence technical and business leaders
Experience working in Agile software development environments and supporting Scrum teams
Previous experience with illustration, annuity, wealth management, insurance, or financial services platforms
Experience supporting customer-facing enterprise SaaS products
Azure certifications or demonstrated expertise in Azure architecture and cloud engineering
Experience leading geographically distributed engineering organizations
Benefits
The base salary range for this role is $100,000 to $135,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking a .NET Application/Solutions Architect to lead the architecture, design, and modernization of the illustration related applications. This role serves as a key member of the Core Architecture Team, partnering closely with Product, Engineering, and Implementation teams across the United States and Jaipur to drive cloud modernization, support client delivery, establish architectural standards, and provide technical leadership across strategic platform initiatives. The architect will play a critical role in advancing the transition of legacy systems to scalable Azure-based microservices while ensuring the reliability, performance, and long-term supportability of the various applications ecosystems.
Responsibilities
Lead architecture strategy, design reviews, and implementation guidance for several applications in the illustration area of the company.
Define and govern solution architecture standards, technical roadmaps, and engineering best practices across the Illustration platform.
Partner with product management, engineering leadership, and implementation teams to translate business objectives into scalable technical solutions.
Champion AI-first development across the engineering org using Copilot, Claude, Cursor and other tools
Drive and build agentic customer facing applications providing real-time recommendations, decision support, and interactive help, using Azure Foundry, Open AI and other agentic development platforms. You are familiar with orchestration, RAG, retrieval grounding, MCP server design, etc.
Drive modernization initiatives focused on Azure cloud adoption, microservices architecture, API design, and platform scalability.
Lead migration planning and technical design for customers transitioning from legacy and on-premises deployments to our latest version of our application and cloud architecture.
Provide architectural leadership and technical oversight to multiple scrum teams, including design reviews, story refinement, and code quality guidance.
Establish and maintain integration architecture between illustration applications and other applications to improve maintainability, reliability, and operational efficiency.
Participate in production support rotations and provide timely resolution of production issues impacting customers.
Create architecture artifacts, technical standards, reference implementations, and proof-of-concept solutions to support strategic initiatives.
Qualifications
7+ years of experience in software engineering, application architecture, or solution architecture roles
Bachelor's degree in computer science, software engineering, or a related technical discipline
Deep expertise in designing and delivering enterprise-scale applications using Microsoft.NET technologies
Strong experience architecting cloud-native solutions within Microsoft Azure environments
Demonstrated experience building and modernizing distributed systems using microservices, APIs, and event-driven architectures
Strong understanding of software design patterns, architecture frameworks, and engineering best practices
Experience guiding multiple engineering teams through complex technical initiatives and architectural decisions
Proven ability to develop technical roadmaps and lead large-scale modernization efforts
Experience participating in production support and incident management processes
Expertise in DevOps, CI/CD pipelines, automated testing, and cloud delivery practices
Strong communication and stakeholder management skills with the ability to influence technical and business leaders
Experience working in Agile software development environments and supporting Scrum teams
Previous experience with illustration, annuity, wealth management, insurance, or financial services platforms
Experience supporting customer-facing enterprise SaaS products
Azure certifications or demonstrated expertise in Azure architecture and cloud engineering
Experience leading geographically distributed engineering organizations
Benefits
The base salary range for this role is $110,000 to $135,000 USD. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
These roles are at a director level and require 15+ years of qualified experience in related functions, 5+ years leading a team, and subject matter expertise in banking products & transformation projects.
Location: Europe - Remote
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
As Country Manager, you will spearhead business growth, oversee regional operations, and cultivate key strategic relationships within the EU cryptocurrency market. Ideal candidates possess hands-on marketing expertise, a strong track record of partnering with Key Opinion Leaders (KOLs), prior crypto management experience, and fluency in English alongside additional EU languages. Strong knowledge of EU crypto regulatory frameworks is a distinct advantage.
Responsibilities:
Develop and execute the strategic business plan for the EU market, driving expansion, user acquisition, and revenue growth.
Lead and manage all local operations, including marketing campaigns, industry events, and strategic partnership developments.
Elevate brand awareness and user engagement through targeted marketing initiatives, social media, and community events.
Build and maintain strong relationships with key stakeholders, local financial institutions, and ecosystem partners.
Navigate and ensure compliance with evolving EU regulatory frameworks (MiCA/MiCAR, MiFID, EMI).
Monitor market trends, competitor activities, and regional regulatory developments to identify growth opportunities and mitigate risks.
Collaborate closely with cross-functional global teams—including Product, Engineering, Legal, and Compliance—to align local initiatives with core company objectives.
Provide leadership, mentorship, and support to the regional team, fostering a high-performance culture of innovation and collaboration.
Qualifications:
Bachelor’s degree in Business Administration, Marketing, or a related field; MBA is a strong plus.
10+ years of proven leadership experience in marketing, business development, or general management within tech/fintech.
Prior experience as a Country Manager or senior leader within the cryptocurrency industry is highly desirable.
In-depth understanding of the EU crypto market, consumer behavior, and financial regulatory landscapes (MiCA, MiFID, EMI).
Established professional network within the DACH/EU crypto and fintech ecosystems.
Exceptional communication and executive presence, with the ability to influence stakeholders at all levels.
Results-oriented mindset with a focus on driving clear, measurable business outcomes.
Ability to thrive in a fast-paced, high-growth environment and adapt to dynamic market changes.
Fluency in English and at least one additional European language (e.g., German, French, Spanish, Italian).
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Lisbon, Portugal
About the Role
iCapital is looking to hire an Assistant Vice President Graphic Designer to join the team. This individual will create sophisticated, on-brand visual communications across iCapital’s marketing, brand, and investment content. Working closely with the Creative Director and cross-functional partners, this role will translate established creative concepts and complex financial information into clear, compelling designs for B2B audiences. The ideal candidate brings deep expertise in layout, typography, presentation design, and visual storytelling, along with experience in designing financial and investment content.
Responsibilities
Partner with the Creative Director to translate creative concepts into polished, high-quality visual designs across digital, print, presentation, and campaign work.
Design a broad range of internal and external materials, including PowerPoint presentations, digital advertising, social graphics, campaign assets, brand collateral, event materials, and out-of-home advertising.
Create investment-focused content, including market commentaries, white papers, thought leadership reports, product materials, infographics, charts, and executive presentations.
Translate complex investment concepts, market themes, data, and product information into clear, engaging visual communications.
Collaborate with the Marketing team, Product Marketers, Writers, and subject matter experts to understand objectives and ensure designs communicate key messages effectively.
Apply iCapital’s visual identity consistently across deliverables while identifying opportunities to elevate the quality and impact of the work.
Manage multiple projects and priorities, delivering accurate, high-quality work within established timelines.
Collaborate with external agencies, vendors, and partners to maintain visual consistency and production quality.
Contribute ideas during creative development and brainstorming sessions.
Stay current on design trends, best practices, and emerging tools that can strengthen creative execution.
Qualifications
8–10+ years of B2B graphic design experience, preferably within financial services, asset management, wealth management, fintech, investment management, or capital markets
Strong portfolio demonstrating digital, print, presentation, editorial, and data-driven design, including financial or investment-related work
Motion design and animation experience is a plus
Demonstrated ability to translate complex financial concepts and data into clear, compelling visual communications
Advanced proficiency in Adobe Creative Suite and PowerPoint
Knowledge of typography, layout, color, visual hierarchy, and information design
Strong project-management skills and the ability to manage multiple priorities in a fast-paced environment
Exceptional attention to detail, sound creative judgment, and the ability to work independently and collaboratively
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Berlin
Workplace: Hybrid
OUR STORY:
Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.
Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016.
ROLE SUMMARY
You own the marketing-technology layer behind Taxfix's growth: the conversion signals that tell ad networks who converted, the customer data that powers CRM, the consent flows that decide what we may share and with whom, and the referral program, one of the growth mechanics the team owns end to end. This is a senior individual-contributor role with no direct reports. You set direction for a small engineering team (a tech lead plus 3–4 engineers, two-week sprints) that supports four products across three markets, with Paid Acquisition, CRM, Brand and Creative as internal customers. A typical week mixes debugging a missing ad-network event, scoping a referral reward, settling a data-sharing question with Legal, and explaining trade-offs to leadership. All work, including across markets, happens in English; German is not required.
WHAT YOU'LL DO
- Own conversion-signal engineering for paid acquisition: client-side and server-to-server events into Singular, Firebase/GA4, Google Ads and TikTok, including synthetic events, revenue values and predicted-LTV signals.
- Run the referral program as a product: reward mechanics, eligibility and fraud rules, voucher infrastructure (Voucherify), the in-app voucher wallet, entry points, and the experiments that tune them.
- Grow push and marketing-consent opt-in through permission primers, iOS/Android OS permission flows and notification preferences.
- Keep CRM data trustworthy: Braze attributes and events, Snowflake-to-Braze syncs, event-loss monitoring, and moving legacy messaging (SendGrid, Firebase) onto Braze.
- Turn consent and privacy requirements into product behaviour, and work with Legal on what data can go to which partner.
- Adapt tracking, CRM attributes and attribution to company launches, such as new subscription pricing tiers, without breaking downstream campaigns or reporting.
- Turn stakeholder requests, support escalations and spike findings into tickets engineers can start on, and decide what goes into the sprint.
- Weigh roadmap work against platform upkeep: pipeline migrations, security fixes, end-of-life SDKs.
- Design A/B tests (Eppo) and read the results for marketing and consent opt-s, and referral changes.
- Report progress, risks and trade-offs in writing to marketing leadership, including VP and C-level.
MUST-HAVE SKILLS AND EXPERIENCE
- Several years as a product manager owning martech, growth infrastructure or data products, setting your own roadmap with senior stakeholders.
- Hands-on mobile and web attribution: an MMP (Singular or comparable), server-to-server events, and ad-network conversion setups (Google Ads, TikTok).
- Event-tracking depth: you can define an event schema, write a tracking spec, and trace a missing or duplicated event through Segment, Google Tag Manager and the receiving platform.
- CRM data platforms, ideally Braze: custom attributes, event-triggered segmentation, data ingestion and sync quality.
- Working knowledge of EU consent and privacy: GDPR, consent mode, iOS App Tracking Transparency, and how push permissions behave on iOS and Android.
- Experimentation: framing hypotheses, choosing and configuring metrics, judging when a result is real.
- Precise writing: specs that engineers (and AI coding agents) can start on without a meeting, and concise updates and decision memos for leadership.
- Enough technical fluency to work through trade-offs with engineers across mobile apps (React Native), backend services and data pipelines, and to triage production incidents.
NICE TO HAVE
- Performance marketing experience with the main app and web acquisition channels (e.g. Google Ads, TikTok).
- Referral, loyalty or voucher programs; Voucherify specifically.
- Predicted-LTV or value-based bidding signals (e.g. Churney).
- Deep linking and deferred deep linking across ad networks.
- AI-driven CRM orchestration (Aampe) or creative asset tooling (Frontify, AI creative tagging).
- Building AI agents or automation for product and engineering workflows.
- Querying data yourself in SQL (Snowflake), and familiarity with dbt and Airflow.
WHY TAXFIX?
- A chance to do meaningful, people-centric work with an international team of passionate professionals.
- Holistic well-being with free mental health coaching sessions.
- A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like.
- Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.
- 30 annual vacation days and flexible working hours.
- A generous learning budget to support your personal and professional development and guidance from our internal L&D experts.
- Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip.
- Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible.
- Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.
- Have a four-legged friend in your life? We’re happy to have dogs join us in the office.
Excited? So are we. Check out our Life at Taxfix https://www.linkedin.com/company/taxfix/life/8684512c-424f-44de-8d07-6e6b516e3319/?viewAsMember=true page on LinkedIn to get a glimpse of our culture.
At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.
Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.
Location: Remote - Canada, Remote - India
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
We're seeking a Senior Brokerage Operations Associate (Canada). An experienced individual contributor who has lived dealer, clearing, and custody reality and designs every process as if manual work is temporary.
You turn CIRO-aligned operating requirements into scalable, automated, auditable workflows that Product and Engineering can build against. You partner closely with the ACCC President / UDP, Compliance, Product, Engineering, and global Ops. Someone who influences through expertise, crisp documentation, and decision logs, not through a team.
Success is measured by launch readiness, STP and control quality, registered-account / tax operability, and systems others can run and not by headcount or heroic spreadsheet ops.
What you'll walk into:
You won't be starting from zero. You'll be owning live problems:
Getting ready to open: figure out how we open and maintain accounts, process trades, and hold client cash and securities on day one. Build that for ACCC rather than copying a manual process from another firm.
Working with partner brokers: define how a partner firm and ACCC split the work on accounts, trades, and holding client assets, so it still works as volume grows.
After the trade: settlement in Canada (through CDS), trades that fail to settle, and corporate actions such as dividends and splits. Automate the routine cases and keep a clear list of exceptions, instead of running the book in spreadsheets.
Registered accounts and tax: TFSA, RRSP, RESP, and similar accounts. Cover who can open them, contribution rules, what a security cost, tax withheld on dividends and other income, and the reports clients and partners need.
The day after launch: written steps for daily work, checks that our records match the custodian and the market, contacts at vendors and custodians, and a plan if a system or vendor fails. Have these ready before real client volume shows up.
Building Canada: clear handoffs between product, engineering, and operations teams.
What you’ll own:
Account lifecycle & client/introducing-broker servicing (onboarding handoffs, KYC/AML ops interfaces, maintenance, transfers)
Trade lifecycle (capture, affirmation, clearing, settlement, fails, breaks)
Custody & asset servicing (segregation, security movements, corporate actions, cash)
Books & records, reconciliations, exception management, and operational controls
Registered accounts & tax ops: TFSA, RRSP, RESP and related wrappers; tax lots / cost basis; withholding; local reporting partners need to stay compliant
Day-2 production ops: runbooks, escalations, vendor/custody interfaces, BCP/DR operational playbooks
How you’ll work:
Translate Canadian reality into runnable process
— CIRO-aligned dealer/clearing/custody expectations, introducing–carrying dynamics, custody controls, and operational risk into SOPs, RACI, controls, and exception paths Product and Engineering can build against
Automation-first by default
—
redesign high-volume / high-risk / high-friction work for straight-through processing, rules, exception queues, and measurable SLAs, instead of spreadsheet heroics
AI-first operating lens
— Prototype and productize AI-assisted ops (exception triage, recon investigation, SOP Q&A, control-testing support, runbook copilots) with human oversight where risk or regulation requires it
Go-live and beyond
— Readiness for ACCC launch and early production; continuous improvement after go-live
Raise the bar without managing a team
— Coach partners through expertise, crisp documentation, and decision logs; leave systems others can run
How we'll measure success:
Launch readiness gates met with documented controls, SOPs, RACI, and runbooks Product / Eng / Ops can execute against
STP, exception, and reconciliation aging targets defined and trending the right way post go-live
Registered-account and tax workflows ready when partners launch, rather than added later
Specs and decision logs that remove re-discovery for Product and Engineering
Systems and playbooks others can run after you, so knowledge sticks in the org and not only in one person's head
Who you are (Must-haves):
10+ years of hands-on experience supporting Canadian brokerage operations, including experience within a CIRO-regulated dealer, carrying broker, custodian, clearing firm, or global operations team servicing the Canadian securities market. Candidates may be based in Canada or India, provided they have demonstrated Canadian market expertise.
Fluent in the plumbing: clearing / settlement, custody, CDS / CDSX (or equivalent), fails, corp actions, tax, cash / securities ops, account servicing, introducing / carrying arrangements
Demonstrated depth in at least two of: clearing / settlement; custody & asset servicing; books & records / reconciliations; registered accounts & tax
Regulatory-literate (CIRO / provincial securities / CSA context). You design operable controls, and you are not the UDP or compliance sign-off owner
Builder: you've redesigned and shipped process + tooling changes that stuck, not only run BAU
Practical with automation and AI (workflow automation, rules engines, RPA, or AI-assisted ops). You know where AI helps and where controls must stay deterministic
Exceptional written communication: SOPs, RACI, decision logs, and requirements that cross-functional teams can ship against
Who you might be (Nice-to-haves):
Greenfield Canadian dealer / clearing / custody stand-up
API-first or broker-as-a-service / correspondent platforms
US and Canada dual-entity operations
Deep CDS / CDSX or Canadian market-infrastructure experience
Registered-account or Canadian tax-ops stand-up (TFSA, RRSP, RESP, tax lots, withholding, reporting)
AI-native ops workflow: recurring use of tools like Cursor, Claude, ChatGPT, or custom agents for SOP drafting, exception synthesis, and prototyping
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Tallinn, Harjumaa, Estonia
Welcome to
Torrero
— an all-in-one source for cutting-edge white-label casino, sportsbook solutions, and B2B aggregation. Built on a foundation of trust and compliance, we offer an extensive library of 30,000+ games sourced from diverse providers, positioning Torrero as a preferred partner for iGaming businesses worldwide.
With a wide range of sports events, convenient payment options, and support for 35+ languages, we make gaming accessible to players around the globe.
If you enjoy a fast-paced, dynamic environment with a startup mindset, passionate people, and opportunities to make a tangible impact, we invite you to join us on our journey as we continue to grow and expand our business.
About the Role
We are looking for an experienced
Head of KYC (CDD/EDD)
to lead and develop our KYC team, ensure the accuracy and consistency of player verification decisions, and strengthen our Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) processes.
You will be responsible for establishing effective quality control procedures, identifying recurring errors, improving operational workflows, and ensuring that KYC specialists apply internal policies and regulatory requirements consistently.
The role requires close collaboration with AML, Responsible Gambling (RG), Compliance, Customer Support, and Technical Support teams to resolve complex cases, improve information flows, and ensure a consistent approach to player verification and risk management.
We are looking for a hands-on leader who can combine strong technical KYC/EDD expertise with people management, practical training, and continuous process improvement.
You will be doing:
Lead day-to-day KYC operations, ensuring accurate and timely CDD/EDD processing.
Establish and maintain quality assurance procedures to identify errors, inconsistencies, and compliance gaps.
Analyse recurring mistakes, identify root causes, and implement corrective actions.
Review complex and high-risk cases, including PEPs, adverse media, source of funds, and source of wealth assessments.
Monitor team performance, quality metrics, processing times, and adherence to SLAs.
Lead, mentor, and train KYC specialists, providing regular feedback and coaching.
Develop training materials, internal guidelines, checklists, and improvement plans.
Maintain and improve KYC procedures and internal controls in line with applicable regulatory requirements.
Ensure accurate case documentation and support internal and external audits.
Collaborate with AML, Compliance, and Responsible Gambling teams on risk assessments and escalations.
Work closely with Customer Support, Technical Support, and Payments teams to resolve KYC-related issues.
Identify process inefficiencies and drive improvements in workflows, tools, and verification accuracy.
Your Expertise to Meet the Requirements:
Proven experience in KYC, CDD, and EDD within iGaming, online gambling, fintech, banking, or financial services.
Previous experience leading, supervising, or mentoring a team, ideally in a high-volume operational environment.
Strong knowledge of AML/KYC principles, customer risk assessment, identity verification, PEP screening, adverse media screening, and risk-based due diligence.
Practical experience handling complex EDD cases, including source of funds and source of wealth assessments.
Good understanding of relevant regulatory and licensing requirements, particularly those applicable to the EU, Malta Gaming Authority (MGA), UK Gambling Commission (UKGC), or other relevant iGaming jurisdictions.
Experience designing or implementing quality assurance processes, conducting case reviews, and analysing operational errors.
Strong analytical skills and excellent attention to detail, with the ability to make well-reasoned decisions in complex cases.
Excellent communication and interpersonal skills, with the ability to work effectively across multiple departments.
A proactive, hands-on approach, with a strong sense of ownership and accountability.
Fluency in Russian & English, both written and spoken.
We offer:
Competitive salary
Private health insurance
Sports benefit
Annual paid vacation for 28 calendar days
3 paid sick days a year without medical certificate
Seniority leave
Birthday Day off
Regular team and company events
Comfortable office in the centre of Tallinn with the flexible working schedule
Top notch work equipment
Amicable work environment and supportive team members
Real career opportunities and professional growth
The great team across the world
Hiring Stages:
HR Introductory call
Panel Interview with stakeholders
References check
Job offer
Location: United States Remote
Workplace: Remote
ABOUT THE TEAM
When the world's largest organizations bet on Mural, Govern & Trust is the team that earns that trust at scale. We build the experiences that help enterprises roll out Mural with confidence, keep it secure, and see the impact it has on how their people work. Data sits at the center of it all. Admins are Mural's most demanding data consumers: they need to prove ROI to their leadership, guide adoption across thousands of people, and account for every action. If data products can meet their bar, they'll work for everyone.
Mural has a modern data platform, strong data engineering and analytics teams, and a wealth of data on how teams collaborate. The next step is treating that data as a product in its own right, with a dedicated owner for what it means and how it's used.
YOUR MISSION
As a Senior Product Manager you'll define the metrics that describe how Mural creates value, and make them the shared foundation for everything built on top. The same definitions will power internal product decisions, the Insights experience Admins use in the product, and the reporting API and MCP server that customers and AI agents query.
This role starts upstream. You'll work from raw product events to decide what each metric should measure, how it's calculated, and what the data needs to look like for customers and internal teams to rely on it. Then you'll turn those metrics into experiences that help organizations understand and grow their use of Mural.
WHAT YOU'LL DO
- The evolution of data products. Shape how Mural's data products move from reporting on what happened to guiding what happens next. Work across the Govern & Trust portfolio to define how insights become part of how organizations run Mural.
- The metric layer. Define Mural's shared, cross-product metrics, like activity, collaboration, and adoption. Set the standards that let product teams define and publish their own metrics consistently. Data Engineering builds and runs the layer; you shape what goes in it and how it evolves.
- Internal product analytics. Be a thought partner to domain PMs as they set their north-star metrics, and make product data easy for them to explore on their own. Work with Business Analytics to keep product-facing and business-facing reporting working together.
- Customer-facing data products. Own the strategy and roadmap for Insights: in-product reporting and dashboards, exports and APIs, audit logs, and the methodology behind every number customers see.
- AI and agent access. Package and launch Mural's customer-facing reporting MCP server: which data it exposes, which plans get it, and what guardrails apply. Define how natural-language and agent-driven analysis extends Insights.
- Instrumentation. R&D teams own emitting events. Your job is to raise the bar on what they emit. Set per-product requirements for granularity and retention, which differ for audit logs, activity data, and product analytics. Partner with Data Engineering on event standards so metrics start from good data.
WHAT YOU'LL BRING
- 5+ years of product management experience, including shipping at least one analytics or reporting product used by paying business customers. You defined the metrics behind it, not just the UI.
- A track record of making messy or conflicting data trustworthy: reconciling competing definitions, writing metric specs engineers could build from, and getting instrumentation changed upstream.
- Experience building both platform products, where your customers are internal teams or developers, and end-user-facing data products like analytics, reporting, or insights. You understand how the two have to work together.
- Working knowledge of modern data stacks: event pipelines, warehouses and lakehouses, dbt-style modeling, and semantic layers. You can write SQL and pull data yourself.
- The ability to get agreement on definitions across teams you don't manage, including PMs, data engineering, analytics, finance, and go-to-market.
- Experience with enterprise admin or governance products (IAM, security, compliance, audit)
- Hands-on experience with semantic layer tools (dbt Semantic Layer, Cube, LookML)
- Experience designing APIs, MCP servers, or connectors for analytics
EQUAL OPPORTUNITY
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Location: Salt Lake City, Utah, United States
About the Role
iCapital is looking to hire an Assistant Vice President Graphic Designer to join the team. This individual will create sophisticated, on-brand visual communications across iCapital’s marketing, brand, and investment content. Working closely with the Creative Director and cross-functional partners, this role will translate established creative concepts and complex financial information into clear, compelling designs for B2B audiences. The ideal candidate brings deep expertise in layout, typography, presentation design, and visual storytelling, along with experience in designing financial and investment content.
Responsibilities
Partner with the Creative Director to translate creative concepts into polished, high-quality visual designs across digital, print, presentation, and campaign work.
Design a broad range of internal and external materials, including PowerPoint presentations, digital advertising, social graphics, campaign assets, brand collateral, event materials, and out-of-home advertising.
Create investment-focused content, including market commentaries, white papers, thought leadership reports, product materials, infographics, charts, and executive presentations.
Translate complex investment concepts, market themes, data, and product information into clear, engaging visual communications.
Collaborate with the Marketing team, Product Marketers, Writers, and subject matter experts to understand objectives and ensure designs communicate key messages effectively.
Apply iCapital’s visual identity consistently across deliverables while identifying opportunities to elevate the quality and impact of the work.
Manage multiple projects and priorities, delivering accurate, high-quality work within established timelines.
Collaborate with external agencies, vendors, and partners to maintain visual consistency and production quality.
Contribute ideas during creative development and brainstorming sessions.
Stay current on design trends, best practices, and emerging tools that can strengthen creative execution.
Qualifications
8–10+ years of B2B graphic design experience, preferably within financial services, asset management, wealth management, fintech, investment management, or capital markets
Strong portfolio demonstrating digital, print, presentation, editorial, and data-driven design, including financial or investment-related work
Motion design and animation experience is a plus
Demonstrated ability to translate complex financial concepts and data into clear, compelling visual communications
Advanced proficiency in Adobe Creative Suite and PowerPoint
Knowledge of typography, layout, color, visual hierarchy, and information design
Strong project-management skills and the ability to manage multiple priorities in a fast-paced environment
Exceptional attention to detail, sound creative judgment, and the ability to work independently and collaboratively
Benefits
The base salary range for this role is $85,000 to $110,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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