Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Architect, you’ll be a strategic advisor to some of GitLab’s most important customers, helping them connect our DevSecOps platform to their business goals and realize meaningful, long-term outcomes. You’ll partner closely with customers after the sale to turn pre-sales command plans into concrete success plans, guide them along the customer journey, and drive hands-on enablement, adoption, utilization, and maturity. Reporting into a Senior Manager within our North America Customer Success organization, you’ll own a book of customers, act as their primary GitLab liaison for questions and escalations, and coordinate with Product Management, Engineering, Sales, Professional Services, and Support so customers can navigate complex technical and organizational challenges with confidence.
You’ll use your understanding of Git, software development lifecycles, and continuous integration, continuous deployment, and DevSecOps practices to help customers adopt best practices and stay current with new GitLab capabilities. In your first year, success looks like building strong, consultative relationships with key stakeholders, increasing adoption of the GitLab platform, and strengthening retention, growth, and customer satisfaction across your portfolio.
What you’ll do
Partner with customers to translate pre-sales command plans and desired business outcomes into actionable objectives and clear success criteria.
Guide customers on how to best use the GitLab platform, including common DevSecOps best practices, Git workflows, CI/CD, and adoption patterns.
Own a book of customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic and technical engagement.
Build and maintain Customer Success Plans, define critical goals and key performance indicators, and track progress with customers over time.
Act as the primary GitLab liaison for assigned accounts, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services.
Provide hands-on technical enablement and onboarding, including education on new GitLab features, releases, and relevant use cases.
Program manage account escalations, ensuring root causes are understood, follow-up actions are owned, and stakeholders are informed.
Collaborate with Services and other internal teams to identify and recommend training, enablement, and maturity opportunities aligned to customer needs.
What you’ll bring
Practical understanding of Git, common branching strategies, and modern software development lifecycles.
Working knowledge of continuous integration, continuous deployment, and DevSecOps practices.
Experience partnering with customers to define business outcomes and translate them into actionable success plans, key goals, and measures.
Background in customer success, post-sales, or professional services roles focused on adoption, retention, and satisfaction.
Ability to manage a portfolio of customers, including handling escalations and coordinating across Support, Product Management, Sales, and Professional Services.
Strong communication, presentation, and organizational skills, with attention to detail and analytical thinking.
Experience planning and managing projects or initiatives in technical environments, including identifying training and enablement needs.
Alignment with GitLab’s values and interest in applying transferable skills from related roles or industries, with flexibility to travel as needed according to company policy.
About the team
We are part of GitLab’s Customer Success organization. Our mission is to help customers align the GitLab platform with their business objectives through hands-on technical enablement, driving adoption, utilization, and DevSecOps maturity while building strong, consultative relationships. As Customer Success Architects, we act as trusted advisors and key liaisons between customers and the broader GitLab ecosystem, collaborating closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide roadmaps, and navigate escalations. We work in an all-remote, asynchronous way, coordinating across time zones to support a focused set of strategic accounts and ensure long-term customer success.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$93,600
—
$158,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоRemote, United States; We work in an all-remote, asynchronous way, coordinating across time zones to support a focused set of strategic accounts and ensure long-term customer success; The base salary range for this role’s listed level is currently for residents of the United States only
Location: Remote - USA
Workplace: Remote
Chainalysis is building a modern, scalable procurement function to support the company’s growth. The Procurement team partners with Finance, IT, Security, Legal, Privacy, and business teams to make purchasing decisions that are cost-effective, compliant, and aligned with business needs. We are establishing category strategies, improving spend visibility, and strengthening supplier and contract governance.
In this role, you’ll:
- Build and maintain a complete view of SaaS and software applications, owners, contracts, renewal dates, spend, license counts, and utilization.
- Identify software overlap, redundancy, and shadow IT; develop consolidation plans that reduce vendor count and cost while supporting business continuity.
- Manage the renewal calendar and engage stakeholders 120–180 days ahead of renewals; right-size licenses and negotiate co-terms, multi-year pricing, price protections, and flexible true-down rights.
- Partner with IT, Security, and business owners to assess platform-versus-point-solution choices and develop plans to retire or replace tools.
- Establish intake and approval workflows that review new software purchases for duplication, security, privacy, and cost before commitment.
- Develop and execute category strategies across assigned indirect spend, which may include cloud and infrastructure, professional services, marketing, data providers, facilities, travel, telecom, and HR-related services.
- Lead RFI, RFP, and RFQ processes from requirements gathering through vendor selection, negotiation, and award.
- Negotiate commercial terms and partner with Legal on contract provisions, including SLAs, liability, data protection, termination, and renewals.
- Manage supplier performance and risk through business reviews, scorecards, due diligence, and ongoing coordination with Legal, Privacy, and Security.
- Apply procurement policy and approval requirements, including ensuring an approved PO is in place before signature; maintain accurate supplier and contract records for audit readiness.
- Report spend, savings, sourcing pipeline, and supplier risk to Procurement leadership and Finance, using an agreed methodology for hard savings, cost avoidance, and avoided true-ups.
We’re looking for candidates who have:
- 5+ years of experience in procurement, sourcing, or category management, including meaningful ownership of SaaS or software spend.
- A demonstrated track record of measurable savings through vendor consolidation, license optimization, and negotiation.
- Experience negotiating SaaS and software agreements, including subscription terms, usage metrics, renewals, true-ups, and price protections.
- Working knowledge of commercial contract terms and the ability to partner effectively with Legal.
- Strong analytical skills, including experience with spend analysis, utilization analysis, and business cases in Excel or similar tools.
- The ability to influence engineers, executives, and budget owners and to build alignment across functions without relying on formal authority.
- Clear written and verbal communication skills.
Nice to have experience:
- Working at a high-growth technology company or a company preparing for, or recently through, an IPO.
- Using SaaS management, spend-visibility, procurement, or ERP platforms.
- Managing cloud, data, or infrastructure categories.
- Supporting security, privacy, or third-party risk reviews.
- A CPSM, CIPS, or equivalent professional certification.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: New York, NY; Remote - Global; Salt Lake City, UT; San Francisco, CA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the role
As a Strategic Account Manager, you will be a senior, client-facing member of the team - responsible for the commercial relationship with our customers (Property Management Companies). This consists of owning and growing a portfolio of the company’s most valuable relationships within our Strategic segment, and providing support from all angles for clients with complex needs and networks. This is a proactive partner role - you will act as the customer’s trusted advisor, business partner, and industry expert - to maintain, develop, grow, and expand the business relationship.
What you’ll do
Relationship Building & Executive Engagement
Establish, maintain, and grow customer relationships with stakeholders (including C-Suite)
Act as the primary point of contact and liaison between the customer and internal teams to ensure our partners are receiving white glove service, and that the business has visibility and influence into each account in your book of business
Become the customer’s close advocate and valued consultant
Travel regularly to industry events and conferences as well as visit our partners on-site
Strategic Account Planning & Collaboration
Build, implement, and lead the strategy for each of your assigned accounts
Partner with internal stakeholders across the organization to ensure an excellent customer experience starting from the hand off from Sales, to Onboarding, to continued and regular support from you as their Account Manager
Learn and engage with each account regularly - through monthly meetings, QBRs, sharing reporting, troubleshooting and problem solving, providing clear ROI, etc.
Work to proactively increase engagement and product adoption across your portfolio
Pipeline Development & Consultative Expansion
Sell the value of Flex with a consultative and solutions oriented approach
As Flex matures, be able to confidently sell additional products and services to our partners
Manage and execute on all aspects of commercial negotiations and agreements
Key qualifications
Knowledge/experience in the multifamily/real estate industry is a plus!
Account Management Experience: 6-8+ years experience in Account Management, with at least 2-3 years experience with Enterprise or Strategic accounts.
Experience owning, managing, and negotiating complex customer relationships and deals.
Strong Communication Skills: High EQ, interpersonal abilities, passionate about Flex’s mission and product, and proven ability to influence and motivate others.
Advanced Analytical Skills: Proficiency in quantitative tools for data analysis to identify and prioritize top areas of opportunity within large portfolio data sets. Experience utilizing AI tools to analyze data, and the ability to put findings into action.
Tech Proficiency: Experience with Salesforce is a plus. Experience working in tech companies and problem-solving complex product issues.
Cross-Functional Collaboration: Proven ability to collaborate effectively across Sales, Marketing, Customer Success, and Product teams.
Platform Knowledge: Understanding of Account Management, sales, and marketing platforms, systems, and tools. Experience in driving engagement with marketing tactics such as email, flyers, and digital ads is a plus.
Self Starter: Experience establishing the foundation for or being a part of launching Account Management Teams / roles at a tech company.
Strategic Thinker: Ability to decipher and understand customer priorities and needs, industry dynamics, and prioritize and strategize accordingly to grow and support accounts.
Relationship Building: Proficiency in building internal and external relationships with key stakeholders and multithreading in complex organizations.
Quick Learner: Ability to adapt, learn, and iterate swiftly in the rapid changes within the PropTech/FinTech landscape. Comfortable with ambiguity and test-and-learn mindset.
T.O.E: Last, but certainly not least, Team Over Everything. Our positive, team first culture is everything here at Flex. This role requires an even temperament that is always willing to put the team ahead of individual recognition.
Compensation
The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. This is a commission earning role. The OTE (On Target Earnings) listed below:
OTE (NYC/Bay Area, Los Angeles, Seattle)
$165,000
—
$200,000 USD
OTE (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta)
$147,600
—
$184,500 USD
OTE (Salt Lake City, all other USA cities)
$140,000
—
$174,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
This is more than just a management role—it’s your chance to build out our practice on the forefront of the observability space. As the
Director of Observability Architects (Americas)
, you’ll set the strategy for market-aligned teams of solution experts who guide Grafana’s customers through onboarding, adoption, and expansion. You will ensure that our customers leverage the full power of our platform to meet their business needs. This is your opportunity to drive tremendous impact, influence product direction, and help set a new industry standard for technical customer success.
What You’ll Be Doing:
Direct the bulk of your day-to-day work based on guidance and goals from leadership, owning the planning, actions and outcomes of the region.
Be responsible for customer adoption, retention and expansion, owning the ongoing reporting, analysis, and escalation of your team’s engagements.
Partner with AMER
Sales leadership on customer programs, marketing initiatives and community/company events to drive adoption and expansion.
Work alongside your team as an executive sponsor for our most important customers to ensure success and bring grounded feedback into your operation.
Leveraging advanced AI tooling to the fullest extent, while prioritizing and maintaining human control and contact.
Develop, refine, and improve our programs and materials to bring the best experience to our customers.
Attract, recruit, ramp, and mentor a team of great Observability Architects from diverse backgrounds and experiences.
Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
Work with the team to create and enhance internal and external Grafana content and enablement.
What Makes You a Great Fit:
3+ years leading a team, 5+ years in the high tech industry having held customer facing and leadership roles such as TAM Manager, Customer Success Manager, SE Manager, Architect, etc.
Experience as a manager-of-managers, and strong leadership coaching skills.
Direct experience mentoring, developing people and managing performance over time.
In-depth technical knowledge and a desire to retain those skills in a leadership role.
Experience in open source or cloud-first/product-led go-to-market programs.
Knowledge in the observability space, especially expertise in the Grafana platform and/or competitors’ monitoring/data/visualization products.
Strong written and oral communication skills to collaborate with our remote-first internal teams and diverse customer base.
Creative problem-solving skills and the ability to rapidly pivot and adapt.
Compensation & Rewards
In the US, the OTE (On-Target Earnings) compensation range for this role is $310,000 - $370,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Springfield, VA, United States
Site Supervisor
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Location
Springfield, VA
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS International is seeking an experienced Site Supervisor to oversee access control operations supporting a secure government facility. The Site Supervisor will provide leadership, guidance, and oversight to Access Control Officers while ensuring all security procedures, access control requirements, and facility protection measures are executed in accordance with established policies and customer requirements.
The ideal candidate possesses extensive experience with access control operations, security systems, and personnel supervision in classified environments. This position requires strong leadership, attention to detail, and the ability to maintain operational effectiveness in a fast-paced security environment.
This position is contingent upon contract award.
Key Duties
• Supervise and oversee daily activities of Access Control Officers.
• Ensure compliance with all access control procedures, security policies, and facility requirements.
• Monitor and coordinate personnel access into and out of secure facilities.
• Utilize government-provided security systems and databases, including DISS, to verify access authorizations and maintain security records.
• Provide guidance, training, and operational support to access control personnel.
• Review reports, logs, and security documentation for accuracy and completeness.
• Coordinate responses to security incidents and ensure proper documentation of activities.
• Conduct quality assurance reviews of access control operations and recommend process improvements.
• Serve as the primary on-site point of contact for access control operations.
Requirements
• Must be a U.S. Citizen.
• Must be at least 25 years of age.
• Active DoD Top Secret/Sensitive Compartmented Information (TS/SCI) clearance required.
• High school diploma or equivalent required.
• Minimum of 4 years of experience as an Access Control Officer.
• Minimum of 2 years of experience in an Access Control Supervisor or similar supervisory role.
• Experience utilizing security systems such as DISS.
• Current CPR certification required.
• Current AED certification required.
• Demonstrated leadership and team management capabilities.
• Strong written and verbal communication skills.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Springfield, VA, United States
Access Control Officer
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Location
Springfield, VA
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS International is seeking qualified
Access Control Officers
to support a critical government security mission. This position is responsible for controlling access to secure facilities, conducting personnel and equipment inspections, verifying credentials, and maintaining accurate security documentation. The successful candidate will leverage government-provided security systems and databases to ensure only authorized personnel and materials enter or exit controlled areas.
This position is contingent upon contract award.
Key Duties
• Control access of personnel, visitors, and equipment into and out of secure facilities.
• Utilize government-provided security equipment, systems, and databases to verify access authorization.
• Conduct face-to-ID verification checks for personnel entering controlled facilities.
• Perform entry and exit inspections, validating forms and documentation for items entering or leaving the facility.
• Document security-related activities, incidents, inspections, and results in accordance with established procedures.
• Monitor and enforce access control procedures to maintain the integrity of secure environments.
• Apply detailed security instructions, policies, and post orders while maintaining professionalism and vigilance.
• Respond appropriately to security-related situations and emergency events in accordance with established protocols.
Requirements
• Must be a U.S. Citizen.
• Must be at least 21 years of age.
• Active DoD Top Secret/SCI required.
• High school diploma or equivalent required.
• Minimum of 2 years of experience utilizing security systems such as DISS or Scattered Castles.
• Current CPR and AED certifications required.
• Ability to perform prolonged walking, standing, sitting, and stooping for shifts of up to 12 hours.
• Ability to read, write, speak, and understand the English language fluently.
• Ability to understand and apply printed rules, detailed orders, instructions, and training materials.
Compensation
• Competitive Hourly Pay
• Benefits
Track and manage accounts receivable, ensuring aging amounts remain within targeted levels. Regularly check the status of submitted claims to ensure timely processing and payment.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Grafana Labs is looking for an SMB Account Executive who will be responsible for prospecting and growing existing business across their assigned region. You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products.
What You’ll Be Doing:
Identify new opportunities to expand Grafana usage within a set of current customers
Meet and exceed individual quarterly and annual sales goals
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
What Makes You a Great Fit:
1+ years of experience in software sales with a proven track record of exceeding targets in a competitive environment
Results driven mindset with the ability to identify opportunities, drive deals forward, and deliver measurable results
Excellent communication skills across all channels (in person, online, in writing) with the ability to build strong working relationships both in person and virtually
Strong interest in observability and technical sales
Self-starter mentality, thriving in fast-paced, high-growth environments where innovation and execution matter
Experience with Salesforce, Gong, Quoting tools, and Zoominfo is preferred
Familiarity with Command of the Message and MEDD(P)ICC sales methodologies is ideal
Compensation & Rewards
In the United States, the OTE (On-Target Earnings) compensation range for this role is $
135,000
- $
143,000
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes and RSUs help us stay aligned and invested as we scale globally. Other benefits included in the US are listed
here.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Make a difference.
Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Enterprise Solutions Engineering team are our in-house, customer-facing product experts. The Enterprise SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful. We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Commercial SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams.
What You’ll Be Doing:
Join as an early member of a high growth team working together to solve technical and customer problems the right way
Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
Deliver product and technical presentations to potential and existing customers
Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
Drive product conversations based on need and problems learned during customer interactions
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
What Makes You a Great Fit:
Ideally located in Atlanta, Orlando, Miami, and/or Tampa
5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running.
We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership
We are a remote-first company so you would need to learn to work and collaborate with an international team
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You will love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table!
You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life!
Compensation & Rewards:
In the United States the OTE (On-Target Earnings) compensation range for this role is $204,000 - $254,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
Grafana Labs is looking for a
Major Account Executive
based in Germany who will be responsible for managing some of our largest enterprise accounts in Central Europe. You will identify, nurture and close opportunities within your assigned install base, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Growth team. Ideally, you come from a technical background and have sold technical products before.
What You’ll Be Doing
Identify new opportunities to expand Grafana usage within a set of current customers
Meet and exceed individual quarterly and annual sales goals
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
What Makes You a Great Fit:
6+ Years of experience in infrastructure technology sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
Adaptable and with demonstrable experience in high velocity technology companies
You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Fluent in English & German (both spoken & written).
Bonus Points For:
Familiarity with open source technology is a significant advantage
Experience using Salesforce
Experience using Command of the Message and MEDD(P)ICC is ideal
Compensation & Reward
In Germany, the OTE compensation range for this role is EUR 280,000 - EUR 293,000.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Sweden (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from the UK, Ireland, Sweden, Spain and Germany.
The opportunity:
Grafana Labs is building a native experimentation platform: a Grafana app that lets teams define A/B tests, connect them to feature flags and product telemetry, and get trustworthy, statistically sound answers about what their changes actually did.
It started as a hackathon project and is now used by Grafana engineering and product teams in our internal environment to run real experiments. The next step is to make it a first-class product: one we rely on every day internally and, over time, one we offer to Grafana Cloud customers alongside Frontend Observability, Session Replay and our other user-experience capabilities.
You'll join the
Product Analytics team
, a group of highly technical product analysts who help teams across Grafana understand how our products are used and run experiments on them. As the team's dedicated software engineer, you'll own the engineering of the experimentation app and have a lot of influence over where it goes. You'll partner closely with data scientists on the statistics, data engineers on event pipelines and the data warehouse, software engineers across Grafana on feature flags, Frontend Observability and the App Platform, and product stakeholders who rely on experiment results to make decisions. This is a hands-on engineering role that ships production code. It is not an analyst role.
About the product:
The experimentation app is built on the Grafana App Platform:
Frontend:
a TypeScript and React app plugin using @grafana/ui, plus a custom datasource plugin that powers experiment statistics panels.
Backend:
Go, built with the Grafana App SDK. Experiments are Kubernetes-style custom resources defined in CUE, with an operator, admission webhooks, and support for declarative, GitOps-style management.
Feature flags:
integration with
OpenFeature
and the
OpenFeature Remote Evaluation Protocol (OFREP)
, Grafana's multi-tenant feature toggle service, and an embedded GO Feature Flag evaluator.
Statistics engine:
a Bayesian analysis engine (TypeScript, with a Go port) that produces a direction-aware verdict per metric, probability to be best, credible intervals, expected loss and sample-size recommendations.
Data:
experiment exposure and outcome events flow from product instrumentation through RudderStack into BigQuery, or from Grafana Faro into Loki, and are queried live through Grafana datasources.
AI:
experiment authoring assisted by
Grafana Assistant
, which discovers relevant data and drafts the experiment configuration for a human to review.
What You’ll be doing:
Evolve the experimentation app from internal tool to product.
Full ownership of features end to end across the React frontend and Go backend, from problem framing and design through rollout, measurement and iteration.
Build the experimentation experience.
Develop intuitive workflows for defining hypotheses, configuring experiments and metrics, managing their lifecycle, and exploring results. Make these experiences useful for product managers and analysts as well as engineers.
Make instrumentation easier to adopt and trust
. Evolve the experimentation SDK and its OpenFeature and Faro integrations. Help teams connect variant assignment, actual exposure, and outcome events with consistent identity and event contracts.
Connect experiments to the rest of Grafana’s user-experience stack.
Integrate with Grafana Faro and Frontend Observability so flag exposures and outcomes are captured automatically, and link experiment results to Session Replay and critical user journeys so teams can see
why
a variant won, not only
that
it won.
Harden the statistics and analysis path.
Work with our data analysts to extend the statistics engine, and make analysis scalable, cost-aware and correct. Examples include moving computation server-side, scheduled analysis, alerting on experiment health, and guardrails against misleading results.
Use AI where it genuinely helps.
Extend the Grafana Assistant integration for authoring, explaining and reporting on experiments.
Raise the engineering bar.
Mentor teammates, including analysts who contribute code, through code review, pairing and design docs. Write the architecture decision records (ADRs), docs and demos that help other teams adopt experimentation.
Own what you ship.
Take part in on-call for the services you build, and support the internal teams that run experiments on them.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups, always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value people who are intellectually curious, default to transparency, have a strong bias towards action, and are kind and enjoy working as a team.
Strong full-stack engineering experience.
You’ve built and operated production web applications with TypeScript and React, and backend services in Go (or a similar language, with willingness to work in Go). You value maintainability, automated testing and secure development practices.
Experience building an in-house platform or integrating existing experimentation and A/B testing platform
(for example Statsig, Eppo, GrowthBook, Optimizely, LaunchDarkly experiments, or an in-house platform).
Product and data intuition.
You care whether what you shipped actually moved the needle, and you’re comfortable working with event data, SQL and data warehouses such as BigQuery.
Technical ownership.
You’ve delivered complex projects with minimal supervision, broken them into short feedback loops (analyze, design, ship an MVP, learn, iterate), and helped teammates work more effectively.
Operational responsibility.
You’ve been on call, supported software in production, and know how to make systems observable and debuggable.
Pragmatic AI usage.
You use AI coding tools thoughtfully, validate their output, and share practices that improve the team’s speed
and
quality.
Clear communication.
You can explain technical and statistical tradeoffs to engineers, analysts and product managers in a fully remote, asynchronous environment.
Bonus Points For:
Hands-on experience with feature flags and OpenFeature.
A working understanding of experiment statistics: Bayesian or frequentist testing, sample sizing, variance reduction, and common pitfalls such as peeking and sample ratio mismatch.
Experience with Kubernetes concepts: custom resources, operators, admission webhooks, GitOps.
Experience building Grafana plugins or apps, or with the Grafana App SDK or Scenes.
Familiarity with frontend observability and product analytics tooling, such as Grafana Faro, RUM, session replay, RudderStack or Segment.
Open source contribution or maintainership.
Experience as a user of Grafana, Prometheus, Loki or Tempo, whether at work or on a homelab.
Compensation & Rewards:
In Sweden, the Base compensation range for this role is SEK
814,000
- SEK
1,017,000
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from the UK, Ireland, Sweden, Spain and Germany.
The opportunity:
Grafana Labs is building a native experimentation platform: a Grafana app that lets teams define A/B tests, connect them to feature flags and product telemetry, and get trustworthy, statistically sound answers about what their changes actually did.
It started as a hackathon project and is now used by Grafana engineering and product teams in our internal environment to run real experiments. The next step is to make it a first-class product: one we rely on every day internally and, over time, one we offer to Grafana Cloud customers alongside Frontend Observability, Session Replay and our other user-experience capabilities.
You'll join the
Product Analytics team
, a group of highly technical product analysts who help teams across Grafana understand how our products are used and run experiments on them. As the team's dedicated software engineer, you'll own the engineering of the experimentation app and have a lot of influence over where it goes. You'll partner closely with data scientists on the statistics, data engineers on event pipelines and the data warehouse, software engineers across Grafana on feature flags, Frontend Observability and the App Platform, and product stakeholders who rely on experiment results to make decisions. This is a hands-on engineering role that ships production code. It is not an analyst role.
About the product:
The experimentation app is built on the Grafana App Platform:
Frontend:
a TypeScript and React app plugin using @grafana/ui, plus a custom datasource plugin that powers experiment statistics panels.
Backend:
Go, built with the Grafana App SDK. Experiments are Kubernetes-style custom resources defined in CUE, with an operator, admission webhooks, and support for declarative, GitOps-style management.
Feature flags:
integration with
OpenFeature
and the
OpenFeature Remote Evaluation Protocol (OFREP)
, Grafana's multi-tenant feature toggle service, and an embedded GO Feature Flag evaluator.
Statistics engine:
a Bayesian analysis engine (TypeScript, with a Go port) that produces a direction-aware verdict per metric, probability to be best, credible intervals, expected loss and sample-size recommendations.
Data:
experiment exposure and outcome events flow from product instrumentation through RudderStack into BigQuery, or from Grafana Faro into Loki, and are queried live through Grafana datasources.
AI:
experiment authoring assisted by
Grafana Assistant
, which discovers relevant data and drafts the experiment configuration for a human to review.
What You’ll be doing:
Evolve the experimentation app from internal tool to product.
Full ownership of features end to end across the React frontend and Go backend, from problem framing and design through rollout, measurement and iteration.
Build the experimentation experience.
Develop intuitive workflows for defining hypotheses, configuring experiments and metrics, managing their lifecycle, and exploring results. Make these experiences useful for product managers and analysts as well as engineers.
Make instrumentation easier to adopt and trust
. Evolve the experimentation SDK and its OpenFeature and Faro integrations. Help teams connect variant assignment, actual exposure, and outcome events with consistent identity and event contracts.
Connect experiments to the rest of Grafana’s user-experience stack.
Integrate with Grafana Faro and Frontend Observability so flag exposures and outcomes are captured automatically, and link experiment results to Session Replay and critical user journeys so teams can see
why
a variant won, not only
that
it won.
Harden the statistics and analysis path.
Work with our data analysts to extend the statistics engine, and make analysis scalable, cost-aware and correct. Examples include moving computation server-side, scheduled analysis, alerting on experiment health, and guardrails against misleading results.
Use AI where it genuinely helps.
Extend the Grafana Assistant integration for authoring, explaining and reporting on experiments.
Raise the engineering bar.
Mentor teammates, including analysts who contribute code, through code review, pairing and design docs. Write the architecture decision records (ADRs), docs and demos that help other teams adopt experimentation.
Own what you ship.
Take part in on-call for the services you build, and support the internal teams that run experiments on them.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups, always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value people who are intellectually curious, default to transparency, have a strong bias towards action, and are kind and enjoy working as a team.
Strong full-stack engineering experience.
You’ve built and operated production web applications with TypeScript and React, and backend services in Go (or a similar language, with willingness to work in Go). You value maintainability, automated testing and secure development practices.
Experience building an in-house platform or integrating existing experimentation and A/B testing platform
(for example Statsig, Eppo, GrowthBook, Optimizely, LaunchDarkly experiments, or an in-house platform).
Product and data intuition.
You care whether what you shipped actually moved the needle, and you’re comfortable working with event data, SQL and data warehouses such as BigQuery.
Technical ownership.
You’ve delivered complex projects with minimal supervision, broken them into short feedback loops (analyze, design, ship an MVP, learn, iterate), and helped teammates work more effectively.
Operational responsibility.
You’ve been on call, supported software in production, and know how to make systems observable and debuggable.
Pragmatic AI usage.
You use AI coding tools thoughtfully, validate their output, and share practices that improve the team’s speed
and
quality.
Clear communication.
You can explain technical and statistical tradeoffs to engineers, analysts and product managers in a fully remote, asynchronous environment.
Bonus Points For:
Hands-on experience with feature flags and OpenFeature.
A working understanding of experiment statistics: Bayesian or frequentist testing, sample sizing, variance reduction, and common pitfalls such as peeking and sample ratio mismatch.
Experience with Kubernetes concepts: custom resources, operators, admission webhooks, GitOps.
Experience building Grafana plugins or apps, or with the Grafana App SDK or Scenes.
Familiarity with frontend observability and product analytics tooling, such as Grafana Faro, RUM, session replay, RudderStack or Segment.
Open source contribution or maintainership.
Experience as a user of Grafana, Prometheus, Loki or Tempo, whether at work or on a homelab.
Compensation & Rewards:
In Germany, the base compensation range for this role is €
100,000 - €125,000
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from the UK, Ireland, Sweden, Spain and Germany.
The opportunity:
Grafana Labs is building a native experimentation platform: a Grafana app that lets teams define A/B tests, connect them to feature flags and product telemetry, and get trustworthy, statistically sound answers about what their changes actually did.
It started as a hackathon project and is now used by Grafana engineering and product teams in our internal environment to run real experiments. The next step is to make it a first-class product: one we rely on every day internally and, over time, one we offer to Grafana Cloud customers alongside Frontend Observability, Session Replay and our other user-experience capabilities.
You'll join the
Product Analytics team
, a group of highly technical product analysts who help teams across Grafana understand how our products are used and run experiments on them. As the team's dedicated software engineer, you'll own the engineering of the experimentation app and have a lot of influence over where it goes. You'll partner closely with data scientists on the statistics, data engineers on event pipelines and the data warehouse, software engineers across Grafana on feature flags, Frontend Observability and the App Platform, and product stakeholders who rely on experiment results to make decisions. This is a hands-on engineering role that ships production code. It is not an analyst role.
About the product:
The experimentation app is built on the Grafana App Platform:
Frontend:
a TypeScript and React app plugin using @grafana/ui, plus a custom datasource plugin that powers experiment statistics panels.
Backend:
Go, built with the Grafana App SDK. Experiments are Kubernetes-style custom resources defined in CUE, with an operator, admission webhooks, and support for declarative, GitOps-style management.
Feature flags:
integration with
OpenFeature
and the
OpenFeature Remote Evaluation Protocol (OFREP)
, Grafana's multi-tenant feature toggle service, and an embedded GO Feature Flag evaluator.
Statistics engine:
a Bayesian analysis engine (TypeScript, with a Go port) that produces a direction-aware verdict per metric, probability to be best, credible intervals, expected loss and sample-size recommendations.
Data:
experiment exposure and outcome events flow from product instrumentation through RudderStack into BigQuery, or from Grafana Faro into Loki, and are queried live through Grafana datasources.
AI:
experiment authoring assisted by
Grafana Assistant
, which discovers relevant data and drafts the experiment configuration for a human to review.
What You’ll be doing:
Evolve the experimentation app from internal tool to product.
Full ownership of features end to end across the React frontend and Go backend, from problem framing and design through rollout, measurement and iteration.
Build the experimentation experience.
Develop intuitive workflows for defining hypotheses, configuring experiments and metrics, managing their lifecycle, and exploring results. Make these experiences useful for product managers and analysts as well as engineers.
Make instrumentation easier to adopt and trust
. Evolve the experimentation SDK and its OpenFeature and Faro integrations. Help teams connect variant assignment, actual exposure, and outcome events with consistent identity and event contracts.
Connect experiments to the rest of Grafana’s user-experience stack.
Integrate with Grafana Faro and Frontend Observability so flag exposures and outcomes are captured automatically, and link experiment results to Session Replay and critical user journeys so teams can see
why
a variant won, not only
that
it won.
Harden the statistics and analysis path.
Work with our data analysts to extend the statistics engine, and make analysis scalable, cost-aware and correct. Examples include moving computation server-side, scheduled analysis, alerting on experiment health, and guardrails against misleading results.
Use AI where it genuinely helps.
Extend the Grafana Assistant integration for authoring, explaining and reporting on experiments.
Raise the engineering bar.
Mentor teammates, including analysts who contribute code, through code review, pairing and design docs. Write the architecture decision records (ADRs), docs and demos that help other teams adopt experimentation.
Own what you ship.
Take part in on-call for the services you build, and support the internal teams that run experiments on them.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups, always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value people who are intellectually curious, default to transparency, have a strong bias towards action, and are kind and enjoy working as a team.
Strong full-stack engineering experience.
You’ve built and operated production web applications with TypeScript and React, and backend services in Go (or a similar language, with willingness to work in Go). You value maintainability, automated testing and secure development practices.
Experience building an in-house platform or integrating existing experimentation and A/B testing platform
(for example Statsig, Eppo, GrowthBook, Optimizely, LaunchDarkly experiments, or an in-house platform).
Product and data intuition.
You care whether what you shipped actually moved the needle, and you’re comfortable working with event data, SQL and data warehouses such as BigQuery.
Technical ownership.
You’ve delivered complex projects with minimal supervision, broken them into short feedback loops (analyze, design, ship an MVP, learn, iterate), and helped teammates work more effectively.
Operational responsibility.
You’ve been on call, supported software in production, and know how to make systems observable and debuggable.
Pragmatic AI usage.
You use AI coding tools thoughtfully, validate their output, and share practices that improve the team’s speed
and
quality.
Clear communication.
You can explain technical and statistical tradeoffs to engineers, analysts and product managers in a fully remote, asynchronous environment.
Bonus Points For:
Hands-on experience with feature flags and OpenFeature.
A working understanding of experiment statistics: Bayesian or frequentist testing, sample sizing, variance reduction, and common pitfalls such as peeking and sample ratio mismatch.
Experience with Kubernetes concepts: custom resources, operators, admission webhooks, GitOps.
Experience building Grafana plugins or apps, or with the Grafana App SDK or Scenes.
Familiarity with frontend observability and product analytics tooling, such as Grafana Faro, RUM, session replay, RudderStack or Segment.
Open source contribution or maintainership.
Experience as a user of Grafana, Prometheus, Loki or Tempo, whether at work or on a homelab.
Compensation & Rewards:
In Spain, the base compensation range for this role is €85
,000 - €107,000
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from the UK, Ireland, Sweden, Spain and Germany.
The opportunity:
Grafana Labs is building a native experimentation platform: a Grafana app that lets teams define A/B tests, connect them to feature flags and product telemetry, and get trustworthy, statistically sound answers about what their changes actually did.
It started as a hackathon project and is now used by Grafana engineering and product teams in our internal environment to run real experiments. The next step is to make it a first-class product: one we rely on every day internally and, over time, one we offer to Grafana Cloud customers alongside Frontend Observability, Session Replay and our other user-experience capabilities.
You'll join the
Product Analytics team
, a group of highly technical product analysts who help teams across Grafana understand how our products are used and run experiments on them. As the team's dedicated software engineer, you'll own the engineering of the experimentation app and have a lot of influence over where it goes. You'll partner closely with data scientists on the statistics, data engineers on event pipelines and the data warehouse, software engineers across Grafana on feature flags, Frontend Observability and the App Platform, and product stakeholders who rely on experiment results to make decisions. This is a hands-on engineering role that ships production code. It is not an analyst role.
About the product:
The experimentation app is built on the Grafana App Platform:
Frontend:
a TypeScript and React app plugin using @grafana/ui, plus a custom datasource plugin that powers experiment statistics panels.
Backend:
Go, built with the Grafana App SDK. Experiments are Kubernetes-style custom resources defined in CUE, with an operator, admission webhooks, and support for declarative, GitOps-style management.
Feature flags:
integration with
OpenFeature
and the
OpenFeature Remote Evaluation Protocol (OFREP)
, Grafana's multi-tenant feature toggle service, and an embedded GO Feature Flag evaluator.
Statistics engine:
a Bayesian analysis engine (TypeScript, with a Go port) that produces a direction-aware verdict per metric, probability to be best, credible intervals, expected loss and sample-size recommendations.
Data:
experiment exposure and outcome events flow from product instrumentation through RudderStack into BigQuery, or from Grafana Faro into Loki, and are queried live through Grafana datasources.
AI:
experiment authoring assisted by
Grafana Assistant
, which discovers relevant data and drafts the experiment configuration for a human to review.
What You’ll be doing:
Evolve the experimentation app from internal tool to product.
Full ownership of features end to end across the React frontend and Go backend, from problem framing and design through rollout, measurement and iteration.
Build the experimentation experience.
Develop intuitive workflows for defining hypotheses, configuring experiments and metrics, managing their lifecycle, and exploring results. Make these experiences useful for product managers and analysts as well as engineers.
Make instrumentation easier to adopt and trust
. Evolve the experimentation SDK and its OpenFeature and Faro integrations. Help teams connect variant assignment, actual exposure, and outcome events with consistent identity and event contracts.
Connect experiments to the rest of Grafana’s user-experience stack.
Integrate with Grafana Faro and Frontend Observability so flag exposures and outcomes are captured automatically, and link experiment results to Session Replay and critical user journeys so teams can see
why
a variant won, not only
that
it won.
Harden the statistics and analysis path.
Work with our data analysts to extend the statistics engine, and make analysis scalable, cost-aware and correct. Examples include moving computation server-side, scheduled analysis, alerting on experiment health, and guardrails against misleading results.
Use AI where it genuinely helps.
Extend the Grafana Assistant integration for authoring, explaining and reporting on experiments.
Raise the engineering bar.
Mentor teammates, including analysts who contribute code, through code review, pairing and design docs. Write the architecture decision records (ADRs), docs and demos that help other teams adopt experimentation.
Own what you ship.
Take part in on-call for the services you build, and support the internal teams that run experiments on them.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups, always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value people who are intellectually curious, default to transparency, have a strong bias towards action, and are kind and enjoy working as a team.
Strong full-stack engineering experience.
You’ve built and operated production web applications with TypeScript and React, and backend services in Go (or a similar language, with willingness to work in Go). You value maintainability, automated testing and secure development practices.
Experience building an in-house platform or integrating existing experimentation and A/B testing platform
(for example Statsig, Eppo, GrowthBook, Optimizely, LaunchDarkly experiments, or an in-house platform).
Product and data intuition.
You care whether what you shipped actually moved the needle, and you’re comfortable working with event data, SQL and data warehouses such as BigQuery.
Technical ownership.
You’ve delivered complex projects with minimal supervision, broken them into short feedback loops (analyze, design, ship an MVP, learn, iterate), and helped teammates work more effectively.
Operational responsibility.
You’ve been on call, supported software in production, and know how to make systems observable and debuggable.
Pragmatic AI usage.
You use AI coding tools thoughtfully, validate their output, and share practices that improve the team’s speed
and
quality.
Clear communication.
You can explain technical and statistical tradeoffs to engineers, analysts and product managers in a fully remote, asynchronous environment.
Bonus Points For:
Hands-on experience with feature flags and OpenFeature.
A working understanding of experiment statistics: Bayesian or frequentist testing, sample sizing, variance reduction, and common pitfalls such as peeking and sample ratio mismatch.
Experience with Kubernetes concepts: custom resources, operators, admission webhooks, GitOps.
Experience building Grafana plugins or apps, or with the Grafana App SDK or Scenes.
Familiarity with frontend observability and product analytics tooling, such as Grafana Faro, RUM, session replay, RudderStack or Segment.
Open source contribution or maintainership.
Experience as a user of Grafana, Prometheus, Loki or Tempo, whether at work or on a homelab.
Compensation & Rewards:
In Ireland, the base compensation range for this role is
EUR 107,000
- EUR 134,000
.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from the UK, Ireland, Sweden, Spain and Germany.
The opportunity:
Grafana Labs is building a native experimentation platform: a Grafana app that lets teams define A/B tests, connect them to feature flags and product telemetry, and get trustworthy, statistically sound answers about what their changes actually did.
It started as a hackathon project and is now used by Grafana engineering and product teams in our internal environment to run real experiments. The next step is to make it a first-class product: one we rely on every day internally and, over time, one we offer to Grafana Cloud customers alongside Frontend Observability, Session Replay and our other user-experience capabilities.
You'll join the
Product Analytics team
, a group of highly technical product analysts who help teams across Grafana understand how our products are used and run experiments on them. As the team's dedicated software engineer, you'll own the engineering of the experimentation app and have a lot of influence over where it goes. You'll partner closely with data scientists on the statistics, data engineers on event pipelines and the data warehouse, software engineers across Grafana on feature flags, Frontend Observability and the App Platform, and product stakeholders who rely on experiment results to make decisions. This is a hands-on engineering role that ships production code. It is not an analyst role.
About the product:
The experimentation app is built on the Grafana App Platform:
Frontend:
a TypeScript and React app plugin using @grafana/ui, plus a custom datasource plugin that powers experiment statistics panels.
Backend:
Go, built with the Grafana App SDK. Experiments are Kubernetes-style custom resources defined in CUE, with an operator, admission webhooks, and support for declarative, GitOps-style management.
Feature flags:
integration with
OpenFeature
and the
OpenFeature Remote Evaluation Protocol (OFREP)
, Grafana's multi-tenant feature toggle service, and an embedded GO Feature Flag evaluator.
Statistics engine:
a Bayesian analysis engine (TypeScript, with a Go port) that produces a direction-aware verdict per metric, probability to be best, credible intervals, expected loss and sample-size recommendations.
Data:
experiment exposure and outcome events flow from product instrumentation through RudderStack into BigQuery, or from Grafana Faro into Loki, and are queried live through Grafana datasources.
AI:
experiment authoring assisted by
Grafana Assistant
, which discovers relevant data and drafts the experiment configuration for a human to review.
What You’ll be doing:
Evolve the experimentation app from internal tool to product.
Full ownership of features end to end across the React frontend and Go backend, from problem framing and design through rollout, measurement and iteration.
Build the experimentation experience.
Develop intuitive workflows for defining hypotheses, configuring experiments and metrics, managing their lifecycle, and exploring results. Make these experiences useful for product managers and analysts as well as engineers.
Make instrumentation easier to adopt and trust
. Evolve the experimentation SDK and its OpenFeature and Faro integrations. Help teams connect variant assignment, actual exposure, and outcome events with consistent identity and event contracts.
Connect experiments to the rest of Grafana’s user-experience stack.
Integrate with Grafana Faro and Frontend Observability so flag exposures and outcomes are captured automatically, and link experiment results to Session Replay and critical user journeys so teams can see
why
a variant won, not only
that
it won.
Harden the statistics and analysis path.
Work with our data analysts to extend the statistics engine, and make analysis scalable, cost-aware and correct. Examples include moving computation server-side, scheduled analysis, alerting on experiment health, and guardrails against misleading results.
Use AI where it genuinely helps.
Extend the Grafana Assistant integration for authoring, explaining and reporting on experiments.
Raise the engineering bar.
Mentor teammates, including analysts who contribute code, through code review, pairing and design docs. Write the architecture decision records (ADRs), docs and demos that help other teams adopt experimentation.
Own what you ship.
Take part in on-call for the services you build, and support the internal teams that run experiments on them.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups, always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value people who are intellectually curious, default to transparency, have a strong bias towards action, and are kind and enjoy working as a team.
Strong full-stack engineering experience.
You’ve built and operated production web applications with TypeScript and React, and backend services in Go (or a similar language, with willingness to work in Go). You value maintainability, automated testing and secure development practices.
Experience building an in-house platform or integrating existing experimentation and A/B testing platform
(for example Statsig, Eppo, GrowthBook, Optimizely, LaunchDarkly experiments, or an in-house platform).
Product and data intuition.
You care whether what you shipped actually moved the needle, and you’re comfortable working with event data, SQL and data warehouses such as BigQuery.
Technical ownership.
You’ve delivered complex projects with minimal supervision, broken them into short feedback loops (analyze, design, ship an MVP, learn, iterate), and helped teammates work more effectively.
Operational responsibility.
You’ve been on call, supported software in production, and know how to make systems observable and debuggable.
Pragmatic AI usage.
You use AI coding tools thoughtfully, validate their output, and share practices that improve the team’s speed
and
quality.
Clear communication.
You can explain technical and statistical tradeoffs to engineers, analysts and product managers in a fully remote, asynchronous environment.
Bonus Points For:
Hands-on experience with feature flags and OpenFeature.
A working understanding of experiment statistics: Bayesian or frequentist testing, sample sizing, variance reduction, and common pitfalls such as peeking and sample ratio mismatch.
Experience with Kubernetes concepts: custom resources, operators, admission webhooks, GitOps.
Experience building Grafana plugins or apps, or with the Grafana App SDK or Scenes.
Familiarity with frontend observability and product analytics tooling, such as Grafana Faro, RUM, session replay, RudderStack or Segment.
Open source contribution or maintainership.
Experience as a user of Grafana, Prometheus, Loki or Tempo, whether at work or on a homelab.
Compensation & Rewards:
In the UK, the base compensation range for this role is £94
,000 - £118,000
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Singapore; Philippines; Albania; Ukraine; Indonesia; Australia; Serbia; Thailand; Khazakstan; Armenia; Türkiye; Romania
Workplace: Remote
Location: San Francisco or Singapore (on-site), or remote (Singapore or US Pacific time zones)
Start Date: ASAP
Languages: English
Team: Engineering
ABOUT THE ROLE
Our client is a fast-growing AI company building reliable, fair and open infrastructure for AI training data. Their marketplace helps the people who create data get value for it, and gives AI labs trustworthy data to train on. It is already used by startups, Fortune 500 companies and frontier labs, and the company is backed by leading venture investors, including Y Combinator. They are scaling quickly to meet strong demand.
We are looking for a Research Engineer, Privacy and Anonymization to build the systems that make sensitive, real-world data safe and still useful for AI training. You will develop methods to detect and remove personally identifiable information, secrets and other sensitive content from raw data before it enters processing and synthetic data pipelines — protecting privacy without destroying the structure and signal that make the data valuable for training agents.
This is a privacy and data-protection engineering seat, not a synthetic-task design role. You will own the pipeline that stands in front of downstream processing, training, evaluation and synthetic generation.
This is a full-time role, starting ASAP. Offices are in San Francisco and Singapore; remote candidates are welcome if their working hours can overlap about 70–80% with either San Francisco (US Pacific) or Singapore business hours. The exact daily schedule will be agreed during hiring.
WHAT YOU'LL DO
- Build systems to detect PII, quasi-identifiers, credentials and other sensitive information, and design transformations based on the data type and the downstream use case.
- Develop and benchmark detection approaches that combine rules, statistical models, classifiers and LLM-based methods.
- Build production pipelines that anonymize raw data before it enters downstream processing, training, evaluation or synthetic data generation.
- Create evaluation frameworks that measure privacy risk and retained data utility, including recall-weighted metrics, leakage tests and adversarial re-identification attempts.
- Design systems that stay robust to new data sources, schema drift, unusual formats and sensitive information embedded in unexpected fields.
- Work with engineering, research, operations and customers to translate privacy requirements into practical technical policies and safeguards.
WHAT WE'RE LOOKING FOR
- Strong proficiency in Python, and experience building reliable production data or machine-learning systems.
- Experience with information extraction, named-entity recognition, classification, or related methods for detecting rare or sensitive content.
- Strong experimental instincts, and the ability to compare approaches across recall, precision, latency, cost and downstream data utility.
- An understanding of the difference between redaction, masking, pseudonymization, anonymization and synthetic data — and when each is appropriate.
- High attention to detail, and the ability to reason about subtle leakage paths, edge cases and adversarial failure modes.
- Experience building data-processing pipelines end to end, including where there was no fully prescribed roadmap.
- Clear written and spoken English, and comfort collaborating across teams and time zones.
- Strong candidates may also have hands-on experience with privacy-enhancing technologies (such as differential privacy, k-anonymity, secure aggregation or format-preserving encryption); have worked with sensitive data in healthcare, finance or security; have built low-latency or high-throughput ML inference or data-processing systems; or have taken work from early research through to production.
- Technical aptitude and learning potential matter more than years of experience. Motivated candidates are encouraged to apply even if they don't meet every point above.
WHY THIS ROLE MATTERS FOR YOU
- Make real-world data safe to train on: You will build the systems that let sensitive data be used for AI training without exposing people or secrets.
- Privacy without wrecking utility: The job is not only to redact, but to keep the structure and signal that downstream training and synthetic pipelines need.
- From detection to production: You will own the full path: detection methods, transformations, evaluation, and the pipeline that sits in front of training and generation.
- Hard, high-stakes edge cases: Work on leakage paths, schema drift and adversarial failure modes, not only clean benchmark datasets.
- San Francisco, Singapore, or remote: Work on-site in San Francisco or Singapore, or remotely, with hours that overlap about 70–80% with either US Pacific or Singapore business hours. The exact daily schedule will be agreed during hiring.
Pragmatike is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants without discrimination. We recruit on behalf of our clients and prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to a fair and inclusive hiring process. We process your personal data solely for recruitment purposes, in accordance with applicable privacy laws, and maintain reasonable safeguards to protect your information. Your data may be shared with our client(s) for hiring consideration, but will not be disclosed to third parties outside of the recruitment process.
Location: United States; Colombia; Sacramento; Los Angeles; San Francisco; Canada; Costa Rica; Mexico
Workplace: Remote
Location: San Francisco or Singapore (on-site), or remote (Singapore or US Pacific time zones)
Start Date: ASAP
Languages: English
Team: Engineering
ABOUT THE ROLE
Our client is a fast-growing AI company building reliable, fair and open infrastructure for AI training data. Their marketplace helps the people who create data get value for it, and gives AI labs trustworthy data to train on. It is already used by startups, Fortune 500 companies and frontier labs, and the company is backed by leading venture investors, including Y Combinator. They are scaling quickly to meet strong demand.
We are looking for a Research Engineer, Privacy and Anonymization to build the systems that make sensitive, real-world data safe and still useful for AI training. You will develop methods to detect and remove personally identifiable information, secrets and other sensitive content from raw data before it enters processing and synthetic data pipelines — protecting privacy without destroying the structure and signal that make the data valuable for training agents.
This is a privacy and data-protection engineering seat, not a synthetic-task design role. You will own the pipeline that stands in front of downstream processing, training, evaluation and synthetic generation.
This is a full-time role, starting ASAP. Offices are in San Francisco and Singapore; remote candidates are welcome if their working hours can overlap about 70–80% with either San Francisco (US Pacific) or Singapore business hours. The exact daily schedule will be agreed during hiring.
WHAT YOU'LL DO
- Build systems to detect PII, quasi-identifiers, credentials and other sensitive information, and design transformations based on the data type and the downstream use case.
- Develop and benchmark detection approaches that combine rules, statistical models, classifiers and LLM-based methods.
- Build production pipelines that anonymize raw data before it enters downstream processing, training, evaluation or synthetic data generation.
- Create evaluation frameworks that measure privacy risk and retained data utility, including recall-weighted metrics, leakage tests and adversarial re-identification attempts.
- Design systems that stay robust to new data sources, schema drift, unusual formats and sensitive information embedded in unexpected fields.
- Work with engineering, research, operations and customers to translate privacy requirements into practical technical policies and safeguards.
WHAT WE'RE LOOKING FOR
- Strong proficiency in Python, and experience building reliable production data or machine-learning systems.
- Experience with information extraction, named-entity recognition, classification, or related methods for detecting rare or sensitive content.
- Strong experimental instincts, and the ability to compare approaches across recall, precision, latency, cost and downstream data utility.
- An understanding of the difference between redaction, masking, pseudonymization, anonymization and synthetic data — and when each is appropriate.
- High attention to detail, and the ability to reason about subtle leakage paths, edge cases and adversarial failure modes.
- Experience building data-processing pipelines end to end, including where there was no fully prescribed roadmap.
- Clear written and spoken English, and comfort collaborating across teams and time zones.
- Strong candidates may also have hands-on experience with privacy-enhancing technologies (such as differential privacy, k-anonymity, secure aggregation or format-preserving encryption); have worked with sensitive data in healthcare, finance or security; have built low-latency or high-throughput ML inference or data-processing systems; or have taken work from early research through to production.
- Technical aptitude and learning potential matter more than years of experience. Motivated candidates are encouraged to apply even if they don't meet every point above.
WHY THIS ROLE MATTERS FOR YOU
- Make real-world data safe to train on: You will build the systems that let sensitive data be used for AI training without exposing people or secrets.
- Privacy without wrecking utility: The job is not only to redact, but to keep the structure and signal that downstream training and synthetic pipelines need.
- From detection to production: You will own the full path: detection methods, transformations, evaluation, and the pipeline that sits in front of training and generation.
- Hard, high-stakes edge cases: Work on leakage paths, schema drift and adversarial failure modes, not only clean benchmark datasets.
- San Francisco, Singapore, or remote: Work on-site in San Francisco or Singapore, or remotely, with hours that overlap about 70–80% with either US Pacific or Singapore business hours. The exact daily schedule will be agreed during hiring.
Pragmatike is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants without discrimination. We recruit on behalf of our clients and prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to a fair and inclusive hiring process. We process your personal data solely for recruitment purposes, in accordance with applicable privacy laws, and maintain reasonable safeguards to protect your information. Your data may be shared with our client(s) for hiring consideration, but will not be disclosed to third parties outside of the recruitment process.
УдалённоRemote - USA
New York, NY; Remote - Global; Salt Lake City, UT; San Francisco, CA; For candidates outside of these areas, you may be eligible for our relocation assistance program
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоSingapore; Philippines; Albania; Ukraine; Indonesia; Australia; Serbia; Thailand; Khazakstan; Armenia; Türkiye; Romania; Location: San Francisco or Singapore (on-site), or remote (Singapore or US Pacific time zones); Clear written and spoken English, and comfort collaborating across teams and time zones
УдалённоUnited States; Colombia; Sacramento; Los Angeles; San Francisco; Canada; Costa Rica; Mexico; Location: San Francisco or Singapore (on-site), or remote (Singapore or US Pacific time zones); Clear written and spoken English, and comfort collaborating across teams and time zones