About the Role
We are looking for a smart, technically curious, and customer-focused Smart Office Support Engineer to help maintain and support our modern workplace technologies. This role combines traditional IT support with smart office systems, including access control, video conferencing, and security technologies.
You do not need a long list of certifications or years of experience. We value intelligence, problem-solving ability, willingness to learn, and excellent customer service skills above all else.
Responsibilities:
End-User IT Support
· Provision, configure, and deploy laptops and workstations for employees.
· Support users with hardware, software, and connectivity issues.
· Install and maintain operating systems, applications, and security updates.
· Troubleshoot Microsoft Windows and productivity tools.
· Provide onsite and remote support to employees.
Smart Office Systems
· Support and troubleshoot CCTV, Face Recognition and Access Control systems, Video Conferencing solutions
· Routine morning systems checkup
· Coordinate with vendors, service providers, our own expert team when necessary.
Documentation
· Maintain accurate documentation of systems, procedures, and support activities
Required Skills & Qualities
· Genuine interest in technology and learning new systems.
· Good communication skills and professional customer service attitude.
· Ability to explain technical concepts to non-technical users.
· English proficiency, Russian- and Greek- abilities would be nice
· Driving license and own car for extra mobility when needed
Technical Requirements
Experience with some of the following is desirable:
· Microsoft Windows administration.
· Active Directory user management.
· Laptop and desktop hardware support.
· Basic networking concepts (IP addressing, DNS, DHCP, Wi-Fi).
· Video conferencing platforms and meeting room systems.
· Access control, Face ID, or CCTV systems.
· Mobile device support.
Nice to Have
· Ability to diagnose issues methodically rather than relying solely on documentation.
· Experience supporting users in a corporate environment.
· Exposure to enterprise IT systems.
· Experience with ticketing systems.
· Knowledge of cybersecurity best practices.
We offer
· Competitive salary
· Professional and international working environment
· Opportunity for professional growth and development
· Best office in Paphos
· 21 days of paid annual leave
· 40 working hours of paid sick leave per year
· Public holidays in accordance with the Cyprus Public Holiday calendar
As a Consultant in our Global Medical Consulting practice, you will help customers bring treatments to patients faster by transforming how they work with Technology, Data, and AI. You will focus on reshaping operating models, driving organizational change, and measuring tangible business value. You will have the opportunity to drive operational excellence in our Vault Medical suite – from shaping the medical content operating model to supporting broader Medical Affairs initiatives involving key offerings like Link and CRM. In this role, you will collaborate closely with internal teams across Sales, Product, Strategy, and Marketing to help our medical customers get the most out of Vault Medical, optimizing their processes so they can work more efficiently.
About the Role:
We are looking for a proactive and tech-savvy specialist to join our team. In this hybrid role, you will manage core accounting functions (AP/AR, Tax) and play a key part in optimizing and automating our financial processes.
Key Responsibilities:
Process Automation & Development:
— Participate in projects to optimize and automate accounting and finance workflows
— Analyze workloads, prepare data for automation, test and implement new solutions
— Assist in configuration and development of financial systems and integrations (specifically Xero)
— Document processes, prepare technical instructions, maintain internal knowledge base
— Identify bottlenecks and proactively suggest points for optimization
Accounting & Compliance:
— Manage primary documentation in Xero
— Record income, expense, and AR/AP transactions accurately
— Conduct contractor due diligence (KYC checks) before onboarding new partners
— Support payment processing for services (mainly Marketing)
— Execute month-end closing control procedures in Xero
— Prepare and submit VAT returns for Brazil and Mexico
Requirements:
— Bachelor’s degree in Finance, Economics, or Accounting
— Minimum 3 years of experience as an Accountant or Financial Specialist
— Advanced proficiency in Microsoft Excel
— Solid understanding of accounting principles
— Experience with Xero (preferred)
— English B2 or higher
Personal Attributes:
— High attention to detail
— Independence: ability to manage workload without micromanagement
— Adaptability to new software and international compliance requirements
What We Offer:
— Competitive salary + bi-annual performance bonuses
— Private medical insurance (PMI)
— Wolt lunch allowance and snacks in the office
— Greek language lessons
— Online psychological sessions
— Offices in Limassol and Nicosia, hybrid work model
— International team and impactful projects
— Regular team building events for employees and families
ГибридLimassol
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Typeform is a form builder helping over 150,000 businesses collect data with forms, surveys, and quizzes. The company is fully remote and hires candidates based in the UK, Ireland, Germany, Portugal, or The Netherlands.
Product Operations is central to how Product and R&D teams work, creating systems and practices to focus on solving the right problems and delivering products. AI is increasingly important, with teams experimenting with tools like Glean and Claude, automations, agents, and AI usage throughout product development.
The role of AI Product Operations Lead involves building and operating internal AI Operations capability for R&D. It requires turning ambiguous opportunities into reliable solutions by identifying high-value AI problems, understanding workflows, designing solutions, building or coordinating delivery, and being accountable for performance after launch.
Responsibilities include:
— Building and improving a backlog of AI opportunities across R&D, prioritizing impactful AI jobs.
— Taking ambiguous problems from discovery to delivery: understanding users and workflows, exploring options, designing systems, implementing, testing, documenting, launching, measuring, and improving.
— Designing simple AI-native solutions fitting naturally into workflows, deciding when prompts, automations, integrations, agents, databases, or custom apps are appropriate.
— Helping R&D get value from enterprise AI tools like Glean and Claude, partnering with IT and InfoSec on access, configuration, connectors, enablement, and support.
— Owning the lifecycle of AI systems including automations, skills, agents, and internal web apps.
— Establishing evaluation, testing, reliability, observability, security, and maintenance practices, improving systems over time.
— Partnering across R&D to uncover needs, unblock delivery, clarify ownership, and involve experts.
— Running and evolving R&D AI governance and enablement practices, providing leaders visibility into work, risks, adoption, and outcomes.
— Participating in broader AI governance efforts as an R&D contributor.
— Working with Finance and partners to improve visibility into AI tool usage, spend, and value to inform investments.
— Exploring and supporting autonomous agents to improve planning, discovery, design, build, evaluation, and management across product development.
Requirements:
— Strong practical experience applying AI to real-world problems, building usable solutions.
— Proven track record taking ambiguous problems from discovery through implementation, testing, adoption, and improvement.
— Excellent systems thinking to understand people, processes, tools, data flows, integrations, permissions, and constraints, making trade-offs.
— Strong user and workflow discovery skills to understand real jobs and simplify solutions.
— Hands-on technical fluency building, modifying, troubleshooting internal workflows, automations, agents, or apps.
— Practical experience with modern development tools like GitHub, repositories, pull requests, application hosting, deployment, logging, and troubleshooting.
— Ability to manage work independently: prioritizing backlog, handling dependencies and risks, documenting decisions, communicating with stakeholders.
— Strong approach to evaluation and reliability, defining "good", testing, collecting feedback, and improving live systems.
— Ability to work effectively across technical and non-technical teams, asking questions, challenging assumptions, seeking expert input, and progressing without close supervision.
— Good judgment on responsible AI, security, access, governance, and knowing when to involve partners.
The role reports to VP of Product Operations and collaborates with Product, Engineering, Design, Research, Data Science, IT, InfoSec, and AI practitioners across Typeform.
Aufgaben:
1. Qualifizierung von Leads
2. Telefonische Vereinbarung von Sales Terminen (90% kalte Leads, 10% warme Leads)
Qualifikation:
- Erfahrung im Sales Bereich (B2B)
- Kommunikative Persönlichkeit
- Guten Umgang mit Menschen
- Den Willen Vollgas zu geben
Berufserfahrung:
- Vertrieb (B2B): 1 Jahr (notwendig)
Sprache:
- Deutsch (Erforderlich)
Leistungen:
- Betriebliche Weiterbildung
- Flexible Arbeitszeiten
- 100% remote – arbeite von überall
Art der Stelle: Freelance oder Festanstellung
Unternehmen LOTARO ist ein schnell wachsendes Remote-Ed-Tech Unternehmen im deutschsprachigen Raum mit einem Remote-Team aus über 15 High-Performern. Es gibt extremen Produktfokus, starkes Wachstum durch interne Weiterbildungen, Einkommen selbst in der Hand, gute Aufstiegsmöglichkeiten bei starker Performance (Setter/Closer), aufstrebendes Unternehmen mit großer Vision und flexible Arbeitsplatzgestaltung durch Remote-Kultur.
Vision des Unternehmens: Aufbau des besten Livetrainingsangebots für Unternehmen im deutschsprachigen Markt.
Devoteam Middle East is a large international IT consulting company that helps businesses undergo digital transformation and build modern IT infrastructure.
Работа на месте (Рияд, Саудовская Аравия).
Avenga is a large international IT company specializing in software development, digital business transformation, and IT consulting.
Work format: Remote (Sofia or Ruse, Bulgaria).
Employment: Project work with the possibility of a permanent contract.
GB2B is an international technology company that develops software and digital infrastructure for the online gaming and iGaming industry.
Requirements:
— Strong English language skills
— Polish language skills are a plus
Work format:
— On-site in Warsaw, Poland.
SportSpired Games, an international studio focused on developing advanced sports simulators, is seeking a Marketing Director. The ideal candidate should have over five years of leadership experience in gaming marketing, with a proven history of launching PC and/or console games. Expertise in both brand and performance marketing is essential, along with familiarity with Premium and Free-to-Play products. A deep understanding of player acquisition and retention strategies is required, as well as experience in managing marketing budgets and campaigns. Strong communication skills and the ability to manage stakeholders effectively are important. Professional proficiency in English is also necessary.
Задачи:
— Архитектура, создание и поддержка инструментов самообслуживания платформы и порталов разработчиков, позволяющих командам самостоятельно обеспечивать инфраструктуру, управлять окружениями и развёртывать сервисы.
— Поддержка автоматизированных GitOps пайплайнов доставки с использованием ArgoCD/Flux, внедрение безопасных практик деплоя (canary, blue-green, автоматические откаты).
— Поддержка здоровья кластеров, жизненных циклов обновлений, политик автоскейлинга и безопасности в мульти-региональных Kubernetes-развёртываниях.
— Написание production-кода на Go/Python для создания кастомных Kubernetes операторов, CLI-утилит и API-автоматизации для оптимизации рабочих процессов разработчиков.
— Внедрение платформенных SLI/SLO, централизованного логирования и трассировки, а также автоматизация политик безопасности и контроля затрат.
Требования:
— Опыт 5+ лет в platform engineering, site reliability engineering (SRE) или core DevOps с подтверждённым опытом проектирования и внедрения Internal Developer Platforms (IDP).
— Экспертное владение Kubernetes, архитектурами кастомных контроллеров/операторов, сервис-мешами (Istio/Linkerd), непрерывной доставкой через GitOps инструменты (ArgoCD или Flux).
— Глубокие знания Terraform, OpenTofu или Pulumi для создания модульных инфраструктурных шаблонов в облаках (AWS, GCP, Azure).
— Сильные навыки программирования на Go или Python для создания расширений платформы, CLI-инструментов, Kubernetes операторов и интеграций API.
— Практический опыт создания или интеграции порталов разработчиков (Backstage, Port) и автоматизированных workflow движков.
— Опыт настройки телеметрии с Prometheus, Grafana и OpenTelemetry для метрик, логов и трассировок.
Желательно:
— Опыт с cloud-native control plane абстракциями, например Crossplane.
— Знания FinOps, мониторинга затрат контейнеров (Kubecost) и автоматической оптимизации ресурсов.
— Активное участие в open-source проектах CNCF.
— Опыт в zero-trust безопасности, управлении секретами (HashiCorp Vault) и автоматизации комплаенса.
Условия:
— Своевременные ежемесячные выплаты с гибкими опциями вывода.
— Предсказуемый график работы: 8-часовой рабочий день.
— До 24 оплачиваемых гибких дней отпуска в год для full-time позиций.
— Долгосрочные удалённые позиции в передовых компаниях.
— Персонально подобранные вакансии без типичных рекрутинговых барьеров.
— Единый процесс контрактации для множества возможностей без дополнительных оценок.
— Стабильная оплата каждый месяц при работе через Proxify.
About the company:
Inwizo is more than just a payment provider—it is a strategic partner offering intelligent solutions, global reach, and a personalized approach to empower businesses in the digital economy. The company values a diverse team united by a mission to make global commerce more accessible and inclusive.
About the Role:
The company is seeking an experienced High Risk Acquiring Monitoring Specialist to join the Risk and Compliance function, focusing on card schemes rules and broader payment compliance. The role ensures the integrity, security, and scalability of Inwizo's operations.
What We’re Looking For:
— Minimum 3 years in compliance or risk roles within Acquiring institutions
— Experience working with merchants in the Adult industry
— Strong understanding of Card Scheme regulations, onboarding risk standards, and regulatory frameworks in Adult Acquiring vertical
— Experience in high risk merchant and wider low & mid risk businesses in EU and/or UK (a strong plus)
— Basic knowledge of KYC/KYB, merchant onboarding flows for low to high-risk business verticals
— Experience working with Card Schemes and regulators, including audits, reporting, and licensing support
— Hands-on expertise with multi-jurisdictional compliance and UK & EU EMI regulations (a strong plus)
— Excellent analytical, communication, and interpersonal skills
— Fluent English required; fluency in other languages is desirable
— Focused on smart compliance rather than hard follow-the-rule compliance
— Proactive, self-motivated, and comfortable working independently in a remote, international, and high-growth environment
Responsibilities:
Team Management
• Manage and scale an effective Legal team with strong growth potential;
• Define team structure, ownership areas and ensure deep expertise across key legal domains;
• Establish efficient legal processes, workflows and transparent collaboration with business units;
• Drive hiring, development and performance of the Legal team.
Corporate and Compliance
• Advise on corporate law matters under English law;
• Supervise fiduciary providers and corporate secretarial services;
• Ensure proper maintenance of corporate structure and documentation (International entities);
• Oversee corporate relationships with affiliates;
• Partner with Finance on corporate structuring and related initiatives.
Privacy and Data Protection
• Maintain and develop company-wide privacy standards and policies;
• Support teams in reviewing products, features and initiatives from a data protection perspective;
• Oversee data flows and ensure compliance with applicable privacy frameworks;
• Implement risk mitigation strategies to ensure data protection compliance across the company
Intellectual Property
• Advise on all IP matters, including trademarks, copyrights and product-related IP;
• Oversee IP portfolio management and handle key infringement cases;
• Support licensing, copyright clearance and collaboration with partnerships teams.
Commercial Contracts
• Lead and negotiate key commercial agreements (licensing, marketing, publishing, partnerships, vendors, etc.);
• Partner with Product, Marketing and Business Development on strategic deals;
• Improve and scale contract workflows, templates and approval processes.
Product Compliance
• Support development of content moderation and compliance policies;
• Ensure alignment with platform, partner and industry requirements;
• Identify and mitigate product-related legal risks;
• Review product features for compliance (digital services, loot boxes, consumer protection, age ratings, advertising).
Requirements:
• Strong academic background in Law;
• 8+ years of legal experience (law firm, in-house or mixed), preferably in IT / gaming / digital products;
• Solid knowledge of English law;
• Proven experience in leading legal functions or teams;
• Excellent communication and stakeholder management skills.
Nice to have:
• Commercially minded, pragmatic and solution-oriented;
• Proactive and interested in contributing to product development and cross-functional collaboration;
• Able to work effectively with stakeholders across all levels of seniority;
• Willing to share knowledge and mentor team members;
• Strong interest in the football industry and understanding of gaming trends is a plus.
We offer:
• Medical insurance and social benefits;
• Sick-leaves;
• Referral bonuses;
• Sports compensation;
• Online English classes;
• Co-working compensation.
We are looking for an experienced CLO / Head of Legal to take ownership of the legal function within an international iGaming business operating across multiple markets. This is a business-oriented leadership role covering licensing, corporate matters, contracts, compliance, data protection, and legal risk management.
The Head of Legal will work directly with senior management and help turn regulatory requirements and legal risks into practical solutions that support business growth.
Key Requirements:
- 5+ years of hands-on legal practice in the iGaming sector, whether within an operator, platform provider, or industry-focused law firm; at least 2 years should include responsibility for leading the legal function or working independently as the sole in-house lawyer
- Practical exposure to the regulatory side of online gambling, with a clear understanding of operator obligations and licensing frameworks such as Curaçao, Malta, Anjouan, or comparable jurisdictions
- Strong knowledge of the commercial and legal specifics of iGaming, including contractual relationships with gaming and payment providers and the regulatory implications associated with bonus mechanics
- Languages proficiency: C1+ English for independent work in an international legal environment, including negotiations, contract drafting and correspondence; fluent/native Russian for effective communication with the team, key stakeholders and management.
What's in it for you:
- A senior-level role with the opportunity to influence decisions around new markets, products, and the broader business strategy
- Freedom to build the Legal function around your own approach, defining its structure, internal processes, and future team setup
- Flexible working arrangements with a choice between remote and hybrid formats, plus relocation assistance where needed
- Resources to engage external legal expertise when required, alongside support for continuous professional development through training, certifications, and industry events
Backblaze is a cloud storage company serving AI and data-intensive businesses, operating remotely with a US-based team. The VP, People role reports to the CHRO and involves leading People operations at a public, remote-first company scaling from 500 to 1000 employees and expanding internationally. Responsibilities include designing systems for engagement, culture, communications, retention, succession, and manager development without relying on a physical office. The role requires running a small HR Operations and strategic HRBP team, building the next operational layer using AI agents, and fostering a culture of connection, belonging, and teamwork.
Key responsibilities:
— Build engagement as a leader-owned discipline with measurable outcomes.
— Develop strategic employee and leader communications with consistent messaging across geographies and time zones.
— Design culture intentionally for a remote-first, fast-growing, international company.
— Establish onboarding, team rituals, and in-person events with proper design and budgeting.
— Promote remote working excellence ensuring uniform expectations and development opportunities worldwide.
— Manage retention and succession planning to anticipate risks and build talent pipelines.
— Rebuild manager capabilities for distributed teams adapting to AI-driven changes.
— Collaborate with AI Transformation Leader on work design, job architecture, and team structure.
In the first year, the VP will build engagement programs, remote work guidelines, recognition systems, communication cadence, retention and succession models, manager development approaches, and design in-person moments.
Requirements:
— Experience operating teams outside the US, managing employment realities internationally.
— Experience scaling companies from 500 to 1000 employees with international expansion.
— Hands-on builder who develops people through work and uses AI agents daily.
— Leadership experience with a small team, close to operational work.
— Ability to make a distributed, multi-geography workforce a great place to work.
Preferred:
— Comfortable with public company environment.
— Experience in mid-sized technology companies with resource constraints.
— Strong communication skills with a tendency to over-communicate.
Not suitable for those who prefer established functions, large teams, focus on executive compensation, or see culture as a benefits or office issue.
Interview process includes discussing past projects, AI usage, and interaction with HR teams.
Benefits include competitive compensation, equity, full medical and retirement benefits, flexible vacation, parental leave, equipment stipend, childcare bonus, fertility support, learning programs, and commuter benefits. Backblaze is an Equal Opportunity Employer committed to diversity, equity, and inclusion.
RELOCATION TO MANILA PH Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region. 7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors. Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
About the role:
You'll own the NPV and unit economics model behind Salmon's credit card business — the core logic behind how we price, size, and monitor profitability across the portfolio.
What you'll do:
— Work directly with the Head of Economics to turn model logic into production-ready Python/SQL code
— Build and maintain the datasets that feed the model — cohorts, cashflows, losses, funding, fees, revenue — with help from other analysts
— Automate scenario and sensitivity runs so pricing, limit, and product decisions are backed by real numbers
What you'll own:
— Own the end-to-end NPV / unit economics model for credit cards — clean, testable, versioned logic
— Validate model outputs against actual portfolio performance and investigate gaps when they don't match
— Translate model logic into clear, implementation-ready specs when other teams need to build on it
— Step outside your immediate scope when the work calls for it — we value ownership over rigid roles
What makes you a strong fit:
— 2–3+ years of hands-on experience in data analytics
— Strong Python (pandas) and SQL — for data exploration and for implementing analytics logic in production
— Solid understanding of unit economics / financial modeling — cashflows, NPV, cohorts — through direct modeling experience or hands-on work with such models
— High attention to detail — small errors break economics in production
What we offer:
— Ownership and flexibility
— Stock option plan — four-year vesting with a 25% cliff after the first year
— Hybrid-first work environment
— Company-provided tools and equipment
— Office in Bonifacio Global City, Manila — a modern, walkable district at the centre of the Philippines' growing tech scene
— Health and time off
— Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
— Access to an internal mental health support specialist
— 22 vacation days, Philippine public holidays, and 15 sick days
— 105 days of paid maternity leave and up to 14 days of paid paternity leave for employees relocating to Manila
— Relocation and family support
— Relocation support for you and your family — including flights, two weeks of accommodation, visas, paperwork, and logistics
— Reimbursement of eligible pet relocation expenses
— USD 2,500 per year for flights home
— Baby and family stipends for employees relocating to Manila: USD 1,000/month per child under two, USD 500/month per child aged two to 18
— Growth and team experience
— Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
— Company-sponsored trips to Manila to meet and work with your team in person
— Regular team offsites, sports activities, and team events
— High-performing teams can earn a dedicated beach house week in Southeast Asia
About the company
We are an international fintech company developing modern payment solutions for businesses worldwide.
What you’ll do:
• Collect, validate, structure, and maintain business data
• Work with payment provider tariffs, clients, payment channels, terminals, and other operational data
• Ensure data is accurate, up-to-date, and correctly reflected in internal systems
• Work with Excel and databases on a daily basis
• Perform basic SQL queries and prepare data exports for Finance and other teams
• Support the Head of Analytics with regular data and reporting tasks
• Collaborate with Finance, PSP, Sales, Product, and other internal teams
• Potentially contribute to internal and product documentation
What we’re looking for:
• Junior / Junior+ level
• Strong Excel skills
• Basic knowledge of SQL and databases
• High attention to detail and accuracy
• Structured and analytical thinking
• Ability to work with routine and moderately large volumes of data
• Responsible, organized, and comfortable working with different systems
• Experience in FinTech / Payments / Banking is a plus, but not required
• Power BI is a plus, but not a must-have
Location: Cyprus — must-have
Working model: Office-based
You’ll be joining a small Analytics team with direct exposure to the Head of Analytics and the opportunity to gradually grow into more advanced BI, reporting, and analytics tasks.
About the company:
Inwizo is a payment provider and strategic partner offering intelligent solutions and global reach to empower businesses in the digital economy. The company values a diverse team focused on making global commerce more accessible and inclusive.
About the Role:
The position is for an experienced High Risk Acquiring Monitoring Specialist in the Risk and Compliance function, focusing on card schemes rules and payment compliance. The role ensures the integrity, security, and scalability of Inwizo's operations.
What We’re Looking For:
— Minimum 3 years in compliance or risk roles within Acquiring institutions
— Experience working with merchants in the Adult industry
— Strong understanding of Card Scheme regulations (Visa and Mastercard), onboarding risk standards, and regulatory frameworks in Adult Acquiring vertical
— Experience in high risk merchant and wider low & mid risk businesses in EU and/or UK (a strong plus)
— Basic knowledge of KYC/KYB, merchant onboarding flows for low to high-risk business verticals
— Experience working with Card Schemes and regulators, including audits, reporting, and licensing support
— Hands-on expertise with multi-jurisdictional compliance and UK & EU EMI regulations (a strong plus)
— Excellent analytical, communication, and interpersonal skills
— Fluent English required; fluency in other languages is desirable
— Focused on smart compliance rather than strict rule-following
— Proactive, self-motivated, comfortable working independently in remote, international, and high-growth environments
About the Company
The company is a fast-growing startup developing payment infrastructure solutions in crypto and working with international clients across multiple markets, focusing on scalable financial products and seamless payment experiences.
About the Role:
We are looking for a responsible and detail-oriented Chargeback & Fraud Specialist to manage notifications from acquiring banks and processors, communicate with merchants, and ensure full compliance with international card schemes.
This role is ideal for a professional with experience in acquiring, anti-fraud, or risk management who wants to grow in a dynamic fintech environment.
Responsibilities:
- Receive and process chargeback and fraud-related notifications from acquirers (banks and processing partners).
- Ensure all incoming data complies with Visa and Mastercard requirements.
- Timely notify merchants about chargebacks and fraud cases, providing full details.
- Consult merchants on received notifications, explain reasons for chargebacks, and identify potential risks.
- Maintain internal case logs, including reports, notification templates, and correspondence records.
- Collaborate with internal teams to analyze fraud patterns, prevent recurring cases, and improve notification processes.
- Participate in the development and implementation of internal procedures for processing chargeback and fraud-related information.
Requirements:
- Experience in acquiring, anti-fraud, risk management, or merchant support.
- Knowledge of international payment systems and chargeback processing principles (Reason Codes, Dispute Lifecycle).
- Ability to process and systematize information from multiple sources.
- Strong attention to detail, responsibility, and ability to meet deadlines.
- Excellent communication skills and proficient written English (for merchant communication).
- Experience with Visa Risk Monitoring Program (VRMP), Mastercard Merchant Monitoring Program (MMP), and Chargeback Monitoring Programs (VCMP/MCMP) is a plus.
- Russian - native.
- English - fluent.
Conditions:
- Competitive compensation package (fixed + bonus).
- Fully remote.
- Opportunity to scale and develop the business.
Удалённо
Зарплата не указана
Удалённоlead
Зарплата не указана
УдалённоheadLimassol
Зарплата не указана
Удалённо
210 000 – 230 000 $
ГибридManila
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Все вакансии в одном месте — страница 7 · Job Hunters