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Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re looking for technically-minded product designers who are excited to shape how teams build together. At Figma, design isn’t just how something looks—it’s how it works, how it feels, and how it scales. Our designers are systems thinkers, prototypers, storytellers, and craftspeople who care deeply about quality and collaboration. In this role, you’ll turn ambiguity into clarity, push the product forward with engineers, PMs, and researchers, and help us invent new ways for people to design and build products together. The Core Experience team shapes how people create in Figma—from foundational tools like Auto Layout and Text to the interactions that make working on the canvas feel intuitive and precise. We’re looking for an experienced Product Designer to lead major efforts across the core editor and help define how it evolves as AI and code change the way people build products. You’ll bring a strong point of view, deep interaction design craft, and curiosity about complex systems. Working closely with engineering, product, research, and designers across Figma, you’ll set direction and stay hands-on, turning ambitious ideas into experiences people use every day. With an eye for simplicity and craft, curiosity for complex systems, and an appetite for technical challenges, you can help define the future of how software is made. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Lead the design of core editor experiences, including foundational concepts like Auto Layout, Text, and canvas interactions, from identifying opportunities through prototyping, shipping, and iteration Help us define and champion a clear vision for how the editor should evolve, translating that vision into concrete proposals, design principles, and priorities with product and engineering partners Explore how direct manipulation, AI, and code can work together, prototyping ways for people to move between generating, editing, and refining their work while retaining creative control Ground decisions in user research, product data, and close observation of how people create, using that evidence to test assumptions and refine your point of view Contribute to our design org’s culture by participating in design critiques, mentoring peers, and sharing best practices across teams We'd love to hear from you if you have: 8+ years of experience in product design, including leading complex software projects from early exploration through launch and iteration A portfolio of shipped work demonstrating interaction design and visual craft, including examples of making sophisticated workflows easier to understand and use The ability to guide decision-making with structured thinking, clearly articulated rationale, and user-centered research A knack for figuring out ambiguous problems in complex systems, and shaping them into simple solutions with clear goals Experience researching, prototyping, or building products with AI and other emerging tools to uncover new patterns for creativity and collaboration While it’s not required, it’s an added plus if you also have: Experience designing creative tools, editors, canvas interfaces, or other products with rich, direct manipulation interactions A design/development hybrid background, or experience building websites or apps A history of working on canvas-based interfaces or tools that support creative workflows Experience with code-based prototyping, front-end development, or workflows that connect design and implementation At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $169,000 — $303,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Chicago, IL In a nutshell: IDEO Chicago is seeking an Experience Specialist to support the success of design teams and our studio’s internal community from both an operational and cultural perspective. You’ll use your insight and curiosity about needs and challenges to stay a few steps ahead and elevate the bar for how we execute on the client and community experience. It’s not enough for our values* and belief in design excellence to surface only in the work we do with clients. We expect that the look and feel of our workplace, and the experiences we host at IDEO, will reflect our brand authentically as well. Our Experience Team treats large and small “moments” with equal potential to inspire people. Sometimes this means planning ahead for formal events in order to deliver signature interactions. Sometimes it means shifts in furniture or protocols that refresh our state of mind on a daily basis. Our Experience Team has a “no task too big or small” attitude with a natural inclination to pitch in and get our hands dirty (sometimes literally). We expect the Experience Specialist to have a “no task too big, no task too small” attitude with a natural inclination to get their hands dirty (sometimes literally). Once you are here you will: Contribute to the day-to-day running of the office (calendaring, hospitality, logistics, supplies, studio environment), in a hands-on manner, in collaboration with the Experience Team and others. Be present in the studio to ensure timely preparation, set-up, and coordination of meetings and events (sometimes past normal working hours). Help prioritize requests for meetings, rooms, and catering and resolve conflicts when necessary. Help design and coordinate on-brand, hospitality-focused experiences for clients, guests, and colleagues. Build relationships and a local network especially with caterers, local restaurants, and other food vendors to grow resources for outstanding experiences. Welcome clients and visitors by helping to coordinate their travel and logistics. Relevant experience: At least 2-3  years of experience in a related role. Experience in hospitality, theatre or stage production or a “concierge” type of role in a design studio, creative consultancy or corporate environment. Excellent coordination, time management and organizational skills. Natural ability to prioritize tasks. Success at managing a high-volume of responsibility in a fast-paced environment. A “no job too small” mentality. Enthusiasm for collaborating with a variety of personalities and work styles. Proficient with standard cloud based applications (Google Apps). Helpful and empathetic, able to think and react on your feet. Calmness and resilience, comfortable with handling tasks and meeting deadlines in a fast-paced environment. Interest in working in a creative environment. *IDEO Values are: Be Optimistic, Collaborate, Take Ownership, Embrace Ambiguity, Talk Less, Do More, Learn from Failure, and Make Others Successful. What does IDEO offer you? IDEO is a place where you can solve diverse, complex challenges for our clients and their organizations, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and humility. We intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career. Payscale & Benefits IDEO is committed to paying its employees, contractors & vendors equitably, regardless of gender identity or race/ethnicity/cultural identity. The role is in-person Monday - Friday 10am to 2pm daily . The hourly range for this role is based on candidate experience, location, and other factors. If this role converts into a full-time position, this role is eligible for employee benefits. Application instructions: If you identify with our values and would love to contribute to our office, please submit your resume and cover letter.

Location: Remote US About the role More and more PlanetScale databases are created, connected and queried by AI agents. Cursor, Claude Code, Codex and a growing list of other tools now sit between developers and their infrastructure. You will own that experience end to end. You'll make sure PlanetScale shows up everywhere developers build with AI, that our MCP server and CLI work flawlessly in every agent, and that we can measure how well it all works. Then you'll show the world how to do it well through demos, docs, blog posts, videos, and conferences. This is a hands-on role combining engineering, content creation, and a strong public voice. You'll work closely with the teams that build our MCP server, CLI, API and docs. The landscape of how developers work with AI changes fast. You'll have the opportunity to move quickly, experiment, and take the lead on the future of AI use with databases and infrastructure. Make PlanetScale great with AI tools Build and maintain the plugins for PlanetScale in every AI marketplace and directory: agent plugins, skill registries, MCP directories, IDE extension stores and AI app builders Own our integrations with AI coding tools, agent frameworks and platforms Stay current with AI tools as they launch and ensure our customers have a great experience from day one Test the PlanetScale MCP server and CLI across Claude Code, Cursor, Codex, VS Code and other clients, and catch regressions before users do Find friction in creating a database, connecting, running migrations and debugging queries from inside an agent, then fix it or drive the fix with the owning team Improve the context agents rely on: tool descriptions, skills, llms.txt, docs written for agents, and error messages agents can act on Attention to AEO (answer engine optimization): make sure agents find and recommend PlanetScale Build and maintain skills for working with Postgres, MySQL, Vitess, Neki, and PlanetScale Measure how well we're doing Build evals that run real agent tasks against PlanetScale databases Benchmark how agents perform with PlanetScale and work towards continuous improvement Track how often AI assistants and agents recommend PlanetScale for database questions, and whether what they say about us is accurate Instrument and report on agent usage: databases created by agents, time to first connection, MCP versus CLI usage, and where sessions fail Show people how to do it well Build demos and sample apps that show PlanetScale and AI tooling at their best Write docs, guides and blog posts on using databases effectively with AI, including safe access, branching and performance assessment Make videos and attend conferences to communicate with our audience how to build effectively with AI These attributes best describe you Daily use of AI coding agents, with strong opinions about what makes a tool work well with them Experience building an MCP server, plugin, CLI or SDK that real developers use Software engineering background in languages like TypeScript and Go, and comfort with APIs, OAuth and the command line Experience with writing docs, blogs, and / or video content creation Good at communicating with a broad audience and customers alike on socials Experience working with relational databases (Postgres, MySQL, SQLite), schema design, migrations, connection handling, and Postgres or MySQL in production Data fluency: designing evals, writing the queries behind a dashboard, and telling a real trend from noise Clear communication of technical ideas in writing, on video and on stage Independence and speed: spotting a gap, shipping a fix, and telling people about it Genuine curiosity about the AI tooling landscape and a habit of keeping up with it Bonus points Contributions to the MCP spec, SDKs or popular open-source MCP servers Experience writing agent skills, plugins or rules files for Claude Code, Cursor or Codex Experience with LLM eval tools and building benchmarks for agents Experience with AEO or GEO, or with tracking how LLMs surface and recommend a product A blog, YouTube channel or GitHub that developers already follow Experience with Vitess, database sharding, or running databases at scale Why PlanetScale We're redefining how high-growth companies manage data at scale—and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Software Engineer, you'll be at the core of building the platform that powers world-class apps used by hundreds of millions of users worldwide. PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America. At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status. If you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate! Total Compensation and Pay Transparency An employee's total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process. Base Salary Range: $170,000 - $220,000

• ​Hands-on experience with card payments and payment integrations. • ​Understanding of payment flows, refunds, settlements and chargebacks.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We're looking for a promising new Product Manager Intern who is excited about gaining hands-on experience in a friendly and fast-paced environment. At 1Password, the Product Management organization plays a key role to ensure our products and features solve the most important customer problems. As a Product Manager Intern, you will work closely with development, design, and other functions to deliver solutions that have both customer and business value. The End User Experience team is responsible for the daily activities of users across B2C and B2B. We are also stewards of the Family Organizer role. This is a MASSIVE surface area to cover and a huge opportunity for someone looking for a challenging new role. We'll help you gain valuable experience and realize your potential as a product manager, and hope that you'll leave us with a passion for learning, some new friends, and the self-confidence to take on whatever comes next. This is a remote opportunity within Canada/US. This position will be for 4 months - January to April 2027. What You Can Expect: - Develop deep customer empathy through interviews, research, and data analysis - Work closely with your counterparts in development and design to scope and deliver impactful features - Assist in gathering new evidence of problems in the customer base and market - Represent Product Management in various meetings such as agile ceremonies - Perform research on competition and trends as needed - Use and help mature the implementation of our Product Management processes and tooling, particularly with AI What we're looking for: - Confidence: A willingness to take on new challenges, and see them through to completion. - Humility: You're not afraid to ask "stupid" questions and make mistakes (as long as you learn from them). - Curiosity: You look for better ways of doing things, even if everyone seems happy with how they are. - Teamwork: We work together, and succeed as a team! Bonus points for: - Experience writing and refining detailed requirements. - An understanding of general technologies, coding tools, and leveraging AI - Exposure to Pragmatic Marketing or other Product Management frameworks. - Personal experience using 1Password (or other password managers). Our culture  At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.  You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.  We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password. Our approach to remote work  We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of most roles. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.  How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:  🏝 Generous PTO policy - 2.08 days per month (1.5 work weeks per 4 month term) 💖 Company-wide wellness days (1 per quarter)  🌎 Employee-led inclusion and belonging programs and ERGs 🏠 Remote-first environment 🏆 Peer-to-peer recognition through Bonusly 💡 1Password University access and learning sessions 🥳 Monthly internship events and socials 1Password is part of  Team True North https://www.communitech.ca/how-we-help/team-true-north/ , a comprehensive group of Canadian tech firms with performance and growth rates that match the top 1% of companies worldwide – companies with the highest probability of reaching $1 billion in annual revenue. We believe in tech for good, and establishing Canada as a preferred destination for growing careers wherever we can! You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Hong Kong Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back? , as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities. Important Notice: ⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in @nex.inc . If you receive a suspicious email or message, please do not respond and report it immediately to us. Location: Hong Kong Type: 12-month fixed-term contract (renewable), with possibility of conversion to full-time permanent role Reports to: Workplace Experience Manager The Role We are looking for an energetic, detail-oriented do-er to join our team in Hong Kong. Reporting directly to the Workplace Experience Manager, you will bridge the gap between facility management and corporate hospitality by owning the daily office environment and serving as the primary point of contact for employee requests. In this hands-on role, you will ensure daily operations run flawlessly to maintain a productive and highly functional workspace. This position requires a high degree of flexibility and adaptability to support our fast-paced environment. It is the perfect opportunity for a proactive operational coordinator who is passionate about building a vibrant office culture and creating a supportive, pleasant, and welcoming workplace experience for our entire team. What You'll Do Workplace Experience & Events Employee Support: Act as the first line of contact for administrative and facility requests (e.g., courier services, workplace inquiries), resolving them quickly to optimize team productivity. Event Logistics: Provide end-to-end support for employee engagement and company events, including setup, logistics coordination, and F&B ordering. On-Site Tech Support: Act as the local hands for corporate IT teams by assisting with basic troubleshooting for meeting room A/V technology and Wi-Fi connectivity checks. Safety & Compliance: Assist the Manager in implementing local health and safety protocols, including coordinating fire safety checks in compliance with Hong Kong regulations. Workplace Upkeep & Operations Daily Environment: Conduct daily walkthroughs and collaborate with the office attendant to ensure all workspaces, meeting rooms, and collaborative zones are clean, fully stocked, organized, and functional. Vendor Coordination: Coordinate with vendors for workplace facilities maintenance and renewals (e.g., water machine filters, furniture repairs, IT equipment). Inventory & Procurement: Manage inventory and purchasing for office snacks, beverages, stationery, first-aid kits, and general office supplies within budget guidelines. Ad-Hoc Projects: Manage administrative and ad-hoc assignments in a timely manner to support changing business needs. What You Bring Education: Bachelor's degree or Associate degree in a relevant field. Experience: 3–5 years of proven experience in customer service, office operations, or workplace experience, with a demonstrated ability to engage with stakeholders comfortably. Language Skills: Excellent command of written and spoken English, Cantonese, and Mandarin. Technical Skills: Proficient in Google Workspace and Microsoft Office applications, knowing Slack is a plus. Communication: Exceptional verbal and written communication skills, with the ability to convey ideas clearly and engage with diverse teams. Interpersonal Attributes: Warm, approachable, and enthusiastic personality who genuinely enjoys thriving in a fast-paced, start-up environment. We Offer Competitive compensation package. Flexible working hours and vacation policy. Product-driven culture that treasures talents and individual growth. Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field Nex is located in San Jose, California, USA and Hong Kong . Learn more about us at https://www.nexplayground.com/about . We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms! Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.

— Вести полный цикл взаимодействия с сотрудниками в Грузии, Армении и Польше: от оформления до увольнения. — Контролировать подготовку документов, соблюдение местных требований и регистрацию сотрудников.

💎Опыт в области продуктового дизайна, портфолио, демонстрирующее умение оценивать сложные задачи типа 0→1.

Bitdeer is looking for a Developer Experience Engineer to build and own Terraform, CLI, and SDK products for GPU-cloud infrastructure.

Location: San Francisco; New York City Workplace: OnSite The charter of Perplexity’s Core Experience team is to create a cohesive, intuitive, and delightful user experience by integrating cutting-edge AI capabilities and research into a unified system. The Core Experience team works closely with product design teams to ship a world-class web app that’s used by millions of people every day. We imagine and build the interfaces through which people experience the promise of AI. We are seeking a talented engineer with an uncompromising dedication to the craft of frontend web development. You’ll help us to define the future of human-agent collaboration: establishing intuitive mental-models, patterns, and state-representation. You’ll work closely with design to prototype, architect, and engineer novel interfaces for interacting with AI collaborators. WHAT YOU’LL DO - Build and ship polished, high-craft, intuitive web interfaces - Constantly improve high-visibility surfaces like agent chat threads, artifact editing, and message composition - Partner directly with design to turn visionary ideas into production implementations - Solve complex problems across architecture, state-management, animation, and performance-optimization - Collaborate with capabilities and research teams to synthesize the latest research into coherent production experiences - Support other product teams by designing reusable libraries and SDKs to maintain a high quality-bar across all surfaces of the product WHAT WE’RE LOOKING FOR - Strong proficiency in modern web technologies: React, TypeScript, CSS, etc. - Exceptional taste: relentless attention to detail, from aesthetics to performance to code-quality - Comfortable owning projects end-to-end, working at high velocity in an ambiguous environment where the industry changes by the day - Keen product sensibilities: being able to reason about what will work, what won’t, and articulate why - Customer obsession: always thinking about how what you’re building will touch the person on the other side of the screen

Design and support air-gapped deployment environments for LLM-based systems. Deploy and optimize LLM workloads on GPU infrastructure.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Build Sierra’s enterprise platform capabilities. You’ll design and build the foundational systems and capabilities that enable Sierra to serve the world’s largest and most demanding enterprises. This includes the identity, access management, integration points, and extensibility that enterprise customers require to allow customers to embed Sierra into their existing ecosystems. - Scale with our largest customers. Our enterprise customers have complex environments, strict security requirements, and high expectations for reliability. You’ll ensure Sierra’s platform scales across organizations, regions, and use cases while maintaining performance and simplicity. - Form the foundation of trust. Enterprise customers trust Sierra with their most sensitive workflows and data. You’ll help set and uphold a high bar for security, compliance readiness, reliability, and operational excellence across the platform. WHAT YOU’LL BRING - A passion for being on the frontier of AI products. - Pride in building reliable, maintainable, and secure systems that scale. - Motivation and high-agency to drive outcomes - we have a high-autonomy culture and each team member has lots of agency to overcome obstacles and achieve customer impact. - Alignment to our company values throughout your work, notably finding a balance between Craftsmanship, Customer Obsession, and Competitive Intensity. - 4+ years hands-on experience building production products and systems. - Degree in Computer Science or related field, or equivalent professional experience. EVEN BETTER… - Experience building enterprise features such as SSO, RBAC, IAM, audit logs, or compliance-adjacent systems. - Experience with integrations, APIs, and working with complex customer environments. - Backend-leaning full-stack experience building enterprise SaaS applications. - Security-adjacent experience (e.g., auth, permissions, data isolation, threat modeling). - Experience building AI-powered products or platforms. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO When someone calls an airline, texts a retailer, or opens their bank's app and talks to a Sierra agent, our systems carry that conversation. Phone calls, SMS, WhatsApp, email, and the chat inside our customers' apps all run through this team. AI voice, chat, and messaging agents are new and they must operate with global communication networks. Nobody has fully solved how to make the two work together at the speed of a real conversation. We have to solve it for millions of calls, and you will be building the future of how entire industries will operate with AI agents. Demo: Finding the perfect stay https://sierra.ai/resources/videos/demo-finding-the-perfect-stay Demo: Flight disruption recovery https://sierra.ai/resources/videos/demo-flight-disruption-recovery - Multi-modal: Make one conversation work across voice, text, and screen. A customer can start by talking, switch to typing on a crowded train, send a photo of a broken part, and get a link or a form back on screen. The agent remembers everything, whichever way the customer talks and personalizes it. You will build on the frontier here, and decide what it should feel like. - Make AI voice feel like a real conversation. Every call crosses carriers, telephony networks, and contact centers around the world before it reaches our agent. Making AI agents feel lively and real across global infrastructure is a critical problem to get right for end users. - Give personal AI agents a safe way in. More people now have their own AI assistants. Today a company can either block them or hand them the user’s full account access. The Personal Agent Protocol https://personalagentprotocol.org/ is an open standard that offers a better option: a safe way for personal agents to work with a company and its Sierra agent. You’ll help build it. - Build the agent experience inside the app. ChatKit is our library of native iOS, Android, and web components for talking to an agent. It covers voice controls, live waveforms, transcripts, and chat. Customers use it to build an agent experience inside a customer’s flagship app, not like a widget added on top. You decide what those components are and how they behave. - Get every call to the right agent. You’ll build and own our global telephony stack: SIP, WebRTC, the Sierra Voice Protocol and our integrations with major contact-center platforms. That means millions of calls and messages, and every one of them reaching the right agent. - Put Sierra on every channel. SMS, WhatsApp, RCS, email, LINE, Messenger and Instagram. You’ll build the tools that let developers launch a new channel on their own, delivering value in hours not weeks. WHAT OWNERSHIP LOOKS LIKE - A bias for shipping. You move fast, and you finish what you start. - Curiosity about the hard parts. You go deep where other engineers avoid going: protocols, edge cases, and end to end multi-modal experiences. - An AI-native way of building. You not only use AI tools every day, it is ingrained in the way you operate and think. You’ve deleted all old priors and re-invented the way you and your teams work from the ground up. Come ready to tell us about something you built that you couldn’t have built 6 months ago. - An obsession with the details. When one call in ten thousand fails, you want to know why. You obsess about the product experience and pixels as much as you do latency and reliability. - Strong backend fundamentals. You can also work comfortably across backend, infra, mobile and web. - 3+ years building production software that real users depend on. WHAT YOU'LL BRING - A passion for being on the frontier of AI products. - Pride in building reliable, maintainable, and secure systems that scale. - Motivation and high-agency to drive outcomes in a high-autonomy culture. - 4+ years hands-on experience building production systems. - Degree in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - Experience building AI products for enterprise or consumers - Experience building native SDKs for iOS (Swift) or Android (Kotlin) - Experience building messaging apps, voice apps or voice agents - Experience with SIP, WebRTC, Twilio or contact-center platforms - Experience with real-time, low-latency distributed systems None of these are required. If the problems above excite you, we’d love to hear from you. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Product Manager, Technical, you will own and be responsible for building a world class support experience for Anthropic's customers and the Product Support team. You will partner with Product Support Operations, AI Support, Billing, Fraud, and Product Engineering teams to build the systems that decide how Anthropic's users get unblocked when something goes wrong, and how what they report turns into product fixes, in partnership with the product teams that own the experience. Claude will be the primary operator of that support experience. Partner with Product Support Operations, AI Support, and product engineering teams to own the systems behind the support experience end to end: the path from a recurring support driver to a shipped product fix, the Claude-based AI support layer that handles most inbound volume, and the tooling that helps human agents resolve what’s left quickly and accurately. . Your north star is fewer support cases per user, and whole categories of cases eliminated, even as the product grows. The best outcome is a case that never gets opened because the product problem behind it was found and fixed. Everything in the support experience is in scope. You decide where to start. You'll define the end-to-end experience Claude delivers: diagnosing a billing failure, resolving it or escalating it, recognizing when the same failure is showing up across many customers, filing the bug with repro steps and a proposed fix, getting that to the engineering team that owns the driver, following up with the customer to confirm the issue was actually resolved, and confirming the category actually goes away once the fix ships. You will define and own the strategy and roadmap for the support-to-product feedback loop, including the escalation paths for billing, fraud, and high-visibility cases, and the metrics that show whether contact rate is falling. Responsibilities Deeply understand the needs of Product Support Operations, AI Support, Billing, Fraud, and the product engineering teams that own support drivers, from specialists handling enterprise escalations to engineers who need a support case turned into a reproducible bug they can fix. Define and iterate on the support-to-product loop: how a case is classified, how recurring drivers are surfaced in near real time with case examples and recommended fixes, how each driver gets a named owner, and how we confirm the fix decreased case volume. Own the metrics behind it:  inbound case volume by driver, drivers fixed at the root, and time from first case to shipped fix, alongside the response-time and CSAT targets Product Support Operations already runs on. Own the customer's experience of getting unblocked: how quickly a user reaches a resolution and how little friction they hit on the way, whether Claude resolves the case or hands it to a specialist. Minimize the blast radius of novel issues. New models and product changes will keep creating new drivers no one can predict; catch each one at its first reports, assess impact, and get the fix prioritized while the affected group is still small. Partner with engineering and data science to build the systems that scale with Anthropic’s growth: Claude as the first responder, the data pipeline behind driver detection, and the tooling that lets Claude hand a diagnosed case to the right team. Drive product strategy and roadmap for the in-house Claude support layer, including what Claude resolves on its own, what it escalates and to whom, and how far it goes toward filing and fixing the underlying product issue itself. Own the trade-off framework between intake reduction, response time, cost, and quality, making transparent prioritization decisions about which drivers get fixed first and communicating them clearly to Product Support and senior leadership. Build conviction about what support looks like when Claude is the primary operator, and translate that into a roadmap that gets Anthropic there ahead of the volume curve. You may be a good fit if you have 7+ years of product management experience, with deep exposure to support systems, customer operations tooling, billing or payments, or internal platforms that serve operations teams Experience taking technical platform products from infancy to scale: you've built something from the ground up and grown it to serve demanding internal or external engineering customers Track record of building products that balance the needs of multiple personas, and of making prioritization trade-offs between them and communicating them clearly Ability to internalize complex technical systems (case routing, billing and payments flows, LLM-based agents, data pipelines) and translate that understanding into a comprehensive product vision Fluent across functions: you're equally credible reading a failed-payment trace with engineers, walking a specialist through why a driver got deprioritized, and explaining intake trends to leadership A strong thesis on how AI changes support: you've thought deeply about what happens when the agent that answers the case can also diagnose, file, and fix what caused it, and you want to build that Experience scaling an LLM-based product or experience from prototype to real volume, and a clear view of what breaks on the way: quality drift, cost, latency, and user trust Scrappy and resourceful: you do what it takes to get things done in a fast-moving environment Strong candidates may have: Built or scaled the systems behind a high-volume support operation for consumer or developer products: case data pipelines, driver analytics, or LLM-based support agents. Shipped an LLM-based support or operations agent in production and understand the trust, escalation, and quality-measurement problems that come with it. Defined and operationalized contact-rate or case-deflection metrics, and a point of view on how those metrics change when the fix ships in the product instead of the help center. Scaled through hypergrowth in support-heavy environments (consumer subscriptions, developer platforms, or fintech). Experience getting product and engineering teams to own support drivers, with proven evidence of driving ownership through clear evidence and product quality. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $385,000 — $460,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: New York City Workplace: Hybrid About Pinecone Pinecone is the leading vector database for building accurate and performant AI applications at scale in production. Pinecone's mission is to make AI knowledgeable. More than 9000 customers across various industries have shipped AI applications faster and more confidently with Pinecone's developer-friendly technology. Pinecone is based in New York and raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital. ABOUT THE TEAM AND ROLE: Pinecone is looking for a full-stack engineer to bring a new level of visibility, control, and trust to our product experiences. From cost metrics and spend alerts to interactive usage dashboards, we’re looking for a product-focused engineer who will deliver transparent and accurate insights to our customers. As a member of the Experience Platform team, you’ll have direct ownership over the billing, management, and authentication interfaces that we need our customers to understand and trust. You understand the responsibility and care this type of work requires, while also moving quickly to match Pinecone’s rapid growth. You’ll do this by working closely with product, design, and other engineering teams to identify user and system needs and build the right thing, at the right abstraction level, at the right time. RESPONSIBILITIES: - Shape our product experience. Influence the rollout of products, propose and build new features, and advocate for experiences that will build confidence with our customers. - Ship end-to-end experiences across API, SDK, and web. You'll own the full surface, from the HTTP layer to the UI, and you'll make calls across all of it. - Own integrations with billing systems and vendor APIs, designing for resiliency against outages, schema drift, and inconsistent data. - Create observable, auditable systems with monitoring, alerting, and verification mechanisms that give leadership and customers confidence in the numbers. - Bring AI-assisted development practices to the team — use the best tools available and help establish patterns that let a small team move at a pace that shouldn't be possible. - Partner with finance, product, and design to translate business requirements into scalable technical solutions, and push back when the abstraction level isn't right. REQUIREMENTS: Engineers at Pinecone operate with high autonomy. You'll be an active partner in setting strategy on APIs, interfaces, observability, and our product experience — not just executing on a roadmap. We care more about how you think and how you work than whether your resume checks every box. In exchange, we’ll make sure you’re set up for success with mentorship and technical guidance. You should have: - At least 2 years of software engineering experience - A bias toward automation and leverage — you reach for systems and tooling before you reach for elbow grease - Hands-on experience shipping with AI coding tools (Claude Code, Cursor, Copilot, or similar) as a genuine part of your workflow - Proven ability to design and deliver APIs for a rapidly scaling product surface - Proficiency building web interfaces with React or similar - Experience with at least one major cloud provider (AWS, GCP, Azure) - Strong intuition for what makes APIs easy for both humans and agents to use correctly Bonus points for: - Experience at a SaaS company with usage-based or consumption pricing models - Experience building billing-specific features, such as usage dashboards or cost reporting - Strong familiarity with a compiled language like Rust, Go, or Java - Experience integrating with third-party financial APIs and building defensively against inconsistent or delayed data - Experience with queueing and streaming technologies such as Kafka, Kinesis, or Pub/Sub Perks & Benefits: - Comprehensive health coverage including medical, dental, vision, and mental health resources - 401(k) Plan - Equity award - Flexible time off - Paid parental leave - WFH Equipment Stipend All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

-Определение готовности игры к выпуску; -Создание с нуля строгих, но эффективных стандартов;

Location: Amman, Jordan Workplace: on-site At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently looking for a dedicated Sales Director to join one of our clients' teams . If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you. Key Responsibilities Sales Leadership & Strategy: Lead and manage the existing sales team, develop and implement sales strategies, set targets, and ensure effective execution and performance. Revenue Growth & Business Development: Drive revenue growth by acquiring new customers, identifying business opportunities, negotiating commercial terms, and closing deals. Lead Generation: Plan, execute, and optimize lead generation campaigns using relevant tools, channels, and sales strategies to build a strong pipeline. B2B Sales & Client Acquisition: Identify, approach, and acquire new B2B clients, particularly large corporations, and develop long-term strategic business relationships. Regional Business Development: Identify and pursue opportunities in Jordan, with a focus on expanding business across the UAE and Saudi Arabia. Channel Partnerships: Identify, establish, and onboard referral partners, resellers, and other strategic partners to expand sales channels and generate new business. Service-Specific Sales Strategies: Develop and execute tailored sales and business development approaches for diverse service portfolio, including accounting, tax, translation, staffing, and other professional services, adapting strategies to different customer segments and market needs. Sales Performance & Execution: Monitor sales KPIs, pipeline performance, conversion rates, and revenue targets, ensuring a hands-on approach to execution and measurable results. Proven experience in sales leadership and business development , preferably in a Sales Director or senior sales management role. Strong track record of driving revenue growth, acquiring new customers, and closing B2B deals . Demonstrated experience leading and managing sales teams while remaining actively involved in day-to-day sales execution. Hands-on experience with lead generation, prospecting, pipeline management, and sales tools . Solid B2B sales experience, preferably within professional services, consulting, or a related industry. Experience acquiring and managing large corporate accounts and building strategic client relationships. Experience identifying, negotiating with, and onboarding channel partners, referral partners, and resellers. Familiarity with selling multiple professional services to different customer segments, ideally including accounting, tax, translation, staffing, or similar business services. Experience in the Jordanian market is required; exposure to the UAE and Saudi Arabian markets, along with an established regional business network, is highly preferred. Strong negotiation, communication, relationship-building, and commercial decision-making skills. Results-oriented mindset, with the ability to translate sales strategies into measurable revenue and business growth. Ability to balance strategic planning with hands-on prospecting, client acquisition, and deal closure.

Location: Barcelona, Spain Workplace: hybrid ⛵ About our Crew Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe! Click&Boat is the European leader in boat rentals . Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals. To support this growth, we are hiring a Customer Experience Agent to join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture. 🚤 The role In Click&Boat, there are 3 main operational Business Units : Supply: deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service. Sales: deals with tenants and supports them all along a booking process, from quotations to closing the deal. Customer Care: represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc). As Customer Experience, you will integrate the Customer Care crew and will play a key part in supporting our users , and collaborating closely with the Finance, Sales and Supply crew members across teams to deliver a high-quality work. If you're excited about marketplaces, digital business and dynamic environments, you might be exactly who we’re looking for. 🛟 What floats your boat As a central part of our day-to-day operations, your main mission will be to handle customer interactions efficiently , managing service-related issues, complaints, and claims between boat owners and renters. While your work will focus on r esolving tickets and ensuring smooth communication, you will also contribute to maintaining our service quality standards and supporting seasonal team members during the high season. Operations (80%) Low season (October - March) Manage incoming inquiries from boat owners and renters via tickets and phone calls . Provide accurate and timely responses , ensuring issues are properly documented and resolved. Handle routine requests , updates, and follow-ups to maintain a high level of customer satisfaction. High season (April - September) Act as an escalation point for complex or urgent cases , managing communication via email (80%) and phone (20%) . Mediate disputes between boat owners and renters, investigating claims and negotiating fair solutions in line with Click&Boat’s terms and conditions . Manage critical cases such as last-minute cancellations, service complaints, or boat damage , ensuring efficient resolution and clear communication between all parties. Report recurring issues or feedback to help improve our internal processes and overall service quality. Internal process analysis and update (10%) Prepare for high-season operations by coordinating seasonal staff training, onboarding, and analyzing end-of-season KPIs to enhance future processes. Identify opportunities for product and process improvements , creating reports on user feedback and system bugs to support development teams. Collaborate with cross-functional teams to optimize workflows and contribute to the global mission of reducing contact ratios and improving response times Contribute to seasonal operations by helping prepare training materials, supporting onboarding sessions, and assisting temporary staff during the high season Coaching and Quality Review (10%) During high season (April-September), guide and support seasonal employees, conducting quality reviews and leading training sessions to uphold service excellence 🧭 What you bring aboard We’re seeking motivated, detail-oriented team players with a passion for problem-solving and a knack for delivering excellent service. Language Skills: Bilingual in French and fluent in English. Customer Experience: 1+ years of previous experience in customer-facing roles is required, handling legal complaints and complex users conflicts. Solution-Oriented: Comfortable handling challenging situations and finding creative resolutions. Time Management Skills: Demonstrated ability to prioritize tasks effectively, meet deadlines, and handle multiple responsibilities in a fast-paced environment. Organized and Flexible: Thrives in a dynamic environment, especially during high-season periods with weekend shifts. Process-oriented and methodical: enjoys following structured workflows and continuously improving efficiency in daily operations. Queue management mindset: takes satisfaction in maintaining a clean, organized ticket queue and ensuring no requests remain unresolved 🌊 Bonus points (great to have, never a dealbreaker) Language skills: Any other language spoken from our markets is a plus (Spanish/Italian/German). Passion for Boating: An interest in boating or a connection to our industry is a bonus! 🗺 The hiring journey Intro call with Talent Acquisition Case Study Interview with your future manager Interview with the Head of Customer Care We aim to keep things smooth, transparent, and respectful of your time throughout the process. What awaits you aboard 🚀 A fast-growing international company with real impact; 💻 Remote work policy: 1 day per week, depending on periods of the year and seniority; 🌴 5 additional days off; 📖 Extensive internal training; 🥪 Lunch vouchers (Cobee); 💪 Gym partnerships (Wellhub); 🚤 Boat licence offered and exclusive discounts on your next boat trips; 🥐 Breakfast every Tuesday morning; 🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea; 🎉 Team-building activities. Contract: Full-time, permanent. 🪝 Ready to join? If this opportunity sounds like your next adventure, hit the “apply to this job” bottom. Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, we’d love to hear from you. At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset. The sea is open to all. 🌊