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Location: Paris Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work at elite law firms, Fortune 500 companies and premier asset managers. This position is pivotal in ensuring our customers not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes, providing expert industry advice and shaping Harvey’s product roadmap. WHAT YOU'LL DO - Client Relationship Management: Serve as the primary contact for customers with a prescriptive and consultative approach and as a thought partner to deliver a superior customer experience. - Strategic Implementation: Lead the integration of Harvey into daily workflows, ensuring seamless adoption and optimal use of our AI solutions. - Customer Health Monitoring: Proactively and strategically manage overall account health by monitoring key indicators, addressing risks early and driving initiatives that support long-term customer success and retention. - Training & Enablement: Evangelize the power of Harvey as you meet with end users and collaborate with Legal Product Specialists to enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product. - Advocacy and Engagement: Direct stakeholder engagement and facilitate executive engagement, transforming customers into Harvey champions within their organizations. - Feedback Loop: Relay customer insights to our internal teams and collaborate with Product to aid in the continuous improvement of our product and services. - Travel required: Up to 25% of the time WHAT YOU HAVE - Extensive background in strategic customer success or account management at Enterprise SaaS, legal (big law or in-house or in-house) or top tier management consulting firms. - History and comfort conducting change management and wide-scale adoption for large technology projects. - Excellent communication and strategic planning skills, and a capability of influencing stakeholders at every level, including at the executive level. - Results driven mindset and the ability to ruthlessly prioritize competing tasks and demanding customers seamlessly. - A strong commitment to be collaborative and proactive with a team-first mentality. WHAT WE OFFER - A chance to be at the forefront of AI technology and innovation, directly impacting how our customers' businesses operate and thrive. - An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes. - A collaborative work environment that promotes growth, learning, and development. DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-RC1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp's SMB sales team runs a high-velocity, full-cycle sales motion. We sell Ramp's full platform (corporate cards, expense management, bill pay, and procurement) to businesses with up to 150 employees, working with their founders, CEOs, and finance leaders. In this role, you'll help small businesses find a better way to manage their spend and run their finances. You'll own each customer relationship from the first conversation through close: learning how the business operates today, uncovering what's slowing the team down, and showing how Ramp solves it. It's a fast-moving seat with a lot of customer conversations, so you'll sharpen your discovery and closing craft quickly and see your impact in every customer you bring on. This is a role for a seller who has done the work at both ends of the funnel: someone who started their sales career as an SDR, earned a closing seat, and wants a much bigger volume of at-bats. You'll get coaching, a team that shares what works, and clear paths to grow into Commercial sales, Ramp's newer AI product teams, account management, or leadership. WHAT YOU'LL DO - Own the full sales cycle for SMB customers, from discovery and demo through pricing, negotiation, and close. - Run 10–12 customer conversations a day while keeping a clean, accurate pipeline and forecast. - Close at high volume (the team expects 50–60 new customers a month per rep once ramped). - Self-source part of your business through daily outbound (about 10% of your closed-won customers). - Run focused discovery with founders, CEOs, and finance leaders, and connect Ramp to the pain they describe. - Learn Ramp's products and internal tools quickly, and adapt as products and workflows change. WHAT YOU NEED - 2–3 years of combined sales experience, including at least one year in a quota-carrying, closing AE role. - A start in sales development (SDR or BDR) or another outbound role, with a track record of self-sourcing pipeline. - Experience selling SaaS or tech, ideally a product similar to Ramp. - A track record as a top performer against quota. - Comfort leading pricing and negotiation conversations. - Strong organization: you can prioritize a large book of deals and keep each one moving. - Comfort with change and ambiguity in a fast-moving, high-intensity environment. NICE TO HAVE - Experience selling to executive buyers such as CFOs, CEOs, or directors of finance. - Familiarity with finance or Office of the CFO topics (we'll coach this). - Experience managing a pipeline in Gong or a similar deal board with forecast categories. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: London POWER A WORLD OF TRUST Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust. Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services. We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up! About Incode Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast - and we need a Sales Manager to accelerate EMEA Business Growth. The Impact You’ll Make Incode is building out a unified Sales Director structure across our EMEA /APAC commercial team. This is not a role for someone who manages a steady-state team - it is for a leader who drives pipeline from the front, activates their team to perform at a higher level, and owns a meaningful portion of Incode's EMEA/APAC revenue growth. What You’ll Own & Drive Generate Pipeline Own the pipeline number for your team - not just the bookings number. Pipeline generation is a non-negotiable part of this role Build and run a multi-channel outbound motion across your team - cold outbound, partner-sourced, event-driven, and expansion-led Be in the field with your reps - on calls, in accounts, and in rooms where deals get made Develop and refine outreach messaging, sequences, and targeting in collaboration with Marketing and RevOps Activate Your Team Run weekly pipeline reviews, 1:1s, and deal coaching sessions that move opportunities forward - not just status updates Identify and close performance gaps quickly - whether skills-based, motion-based, or territory-based Build onboarding and ramp plans so new AEs reach productivity in under 90 days Foster a culture of accountability, urgency, and continuous improvement - where average is not acceptable Own Enterprise and Strategic Accounts Personally engage on your team's largest and most strategic opportunities - as coach, executive sponsor, or co-seller Build relationships with C-level and senior stakeholders at key accounts in financial services, fintech, healthcare, and gaming Partner with Solutions Engineering, Customer Success, and Professional Services to navigate complex enterprise deals Drive multi-year, multi-product deal structures that maximize revenue and minimize churn risk Drive Results Own your team's quota attainment, pipeline coverage ratio, and forecast accuracy week over week Report to VP of Sales with clean, accurate forecasts - no surprises Collaborate across the three Sales Director structure to share what's working and raise the floor for the whole EMEA team Your Background 5-8+ years of B2B SaaS sales experience, including at least 2-3 years managing a quota-carrying AE team Track record of driving pipeline generation with a “Value Based Selling” approach - not just closing what comes your way. You know how to build top-of-funnel Experience selling into at least one of Incode's core verticals: financial services, fintech, healthcare, gaming, or government Enterprise deal experience - you have navigated complex, multi-stakeholder deals with 6+ month sales cycles MEDDPICC, “Value Framework & Command of the Message” knowledge are considered an advantage Strong coaching instincts - you can diagnose why a rep is underperforming and fix it, not just escalate it Metrics discipline - you know your pipeline coverage ratio, conversion rates by stage, and AE activity metrics without needing to look them up Comfort in ambiguity - Incode is still building its EMEA commercial infrastructure. You will help build it, not inherit it Why Incode? Mission with Meaning - Shape how billions of people prove identity - safely, simply, and ethically. Rocket-Ship Growth - Join at an inflection point where your strategies will compound in value for years. Elite Team & Backing - Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category. Ownership & Autonomy - Operate like a founder with the resources of a unicorn. Global Impact - Every program you launch will reverberate across industries and continents. Ready to ignite the future of trust? Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum. Aspects of our Culture: High performance Freedom & responsibility Context, not control Highly aligned, loosely coupled Continuous Feedback Promotions & Development Learn more about Life at Incode ! Benefits & Perks: Flexible Working Hours & Workplace Open Vacation Policy Equal Opportunities: Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you. Applicant Data Privacy: We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About The Role The next chapter of Ramp's growth runs straight through the customers we already have: 80,000+ finance teams who adopted us for one thing and haven't yet seen what the rest of the platform can do for them. Account Management owns that opportunity - and this role owns the team building the motion to capture it. You'll lead a group of 5-8 Account Managers, each carrying a book of ~3,000 emerging and SMB customers with real latitude over how they grow it. This is a build role, not a maintain role: the playbooks, coaching systems, and performance bar you set are the ones this team runs on next year. Your ceiling is set by how well you turn individual AM judgment into a repeatable, scalable motion that grows the segment. What You’ll Do - Build and run a high-performing team of 5-8 Account Managers - setting the bar for culture, morale, and daily execution. - Understand where to prioritize your teams time. Engage directly with AMs to identify and break into top accounts, especially where trust is being built or repaired. - Own the number. Manage quota performance and pipeline generation across your team to hit spend activation, product activation, retention, and expansion goals. Forecast your business to senior leadership on a weekly cadence. - Hire and develop the next generation of AMs - training on product, buyer personas, competition, and tooling through role-plays, game film, and real deal work. - Coach relentlessly. Run daily 1:1s, dissect call feedback, lead enablement sessions, and build career paths for every rep on your team. - Turn what works into a system. Continuously refine team processes and tooling to improve output and efficiency as the segment scales. - Represent Account Management cross-functionally, partnering with Sales, CX, CSM, Risk, and Product to remove blockers and drive outcomes. What You’ll Need - Minimum 2+ years of quota-carrying sales or account management experience as an individual contributor, with a proven, consistent track record of exceeding goals (new business or cross-sell/upsell experience mandatory) - Minimum 1+ years building and leading account management or sales teams, with a track record of exceeding goal (new business or cross-sell/upsell experience mandatory) - Prior success in fast-paced, results-oriented GTM environments, ideally at SaaS or AI companies - A genuine passion for hiring, with a thoughtful approach to team planning and development - Ability to articulate contractual, technical, and financial value to customers, including executive leaders - Proficiency with data analytics tools (Salesforce, Looker, Excel) and a bias toward using data to drive decisions - Strong collaboration and influencing skills, backed by excellent communication and presentation ability - High agency and adaptability - no two days are the same, and the only constant is change - A desire and willingness to jump headfirst into complex, challenging problems for the good of the business. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: San Francisco; New York City Each year, Perplexity hires an exceptional cohort of early career talent to join our technical team. We’re looking for a University Recruiter to architect our early career programs and shape our strategy for attracting and evaluating the world’s most elite early-career talent. This is a full-stack role where you’ll be responsible for all aspects of campus lifecycle recruiting: building relationships with external organizations, driving partnerships with internal stakeholders, and running full-cycle recruiting for all candidates. You’ll enjoy incredible latitude to design our programs and candidate experiences end-to-end, along with high-taste playbooks for how we bring the best and brightest to Perplexity. WHAT YOU’LL DO - Own full-cycle recruiting process for all early career candidates from sourcing to closing. - Partner closely with leaders at Perplexity on workforce planning, hiring strategy, and candidate evaluation. - Build and scale a strategy that goes far beyond the usual playbooks. Explore creative, unconventional ways to build a talent brand and foster relationships that help uncover hidden superstar talent. - Plan and execute campus programming including but not limited to technical talks, coding competitions and hackathons, on-campus interviews, and VIP events. WHAT YOU BRING - 4+ years of full-cycle recruiting experience owning university, campus, intern or early-career hiring. - Strong organizational mindset–this role is high volume and pressure, juggling multiple workstreams and candidates that you’ll have to manage. - Willingness to travel up to 25%, concentrated during fall and spring recruiting seasons. NICE TO HAVE - Existing relationships with top CS, ML and engineering programs, research labs or competitive programming communities (ICPC, USACO, etc.).

Location: San Francisco; New York City Each year, Perplexity hires an exceptional cohort of early career talent to join our technical team. We’re looking for a University Recruiter to architect our early career programs and shape our strategy for attracting and evaluating the world’s most elite early-career talent. This is a full-stack role where you’ll be responsible for all aspects of campus lifecycle recruiting: building relationships with external organizations, driving partnerships with internal stakeholders, and running full-cycle recruiting for all candidates. You’ll enjoy incredible latitude to design our programs and candidate experiences end-to-end, along with high-taste playbooks for how we bring the best and brightest to Perplexity. WHAT YOU’LL DO - Own full-cycle recruiting process for all early career candidates from sourcing to closing. - Partner closely with leaders at Perplexity on workforce planning, hiring strategy, and candidate evaluation. - Build and scale a strategy that goes far beyond the usual playbooks. Explore creative, unconventional ways to build a talent brand and foster relationships that help uncover hidden superstar talent. - Plan and execute campus programming including but not limited to technical talks, coding competitions and hackathons, on-campus interviews, and VIP events. WHAT YOU BRING - 4+ years of full-cycle recruiting experience owning university, campus, intern or early-career hiring. - Strong organizational mindset–this role is high volume and pressure, juggling multiple workstreams and candidates that you’ll have to manage. - Willingness to travel up to 25%, concentrated during fall and spring recruiting seasons. NICE TO HAVE - Existing relationships with top CS, ML and engineering programs, research labs or competitive programming communities (ICPC, USACO, etc.).

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. Please note that this role will require you to be comfortable with working in-person at our NYC/SF office 3 days/week. We will sponsor you for relocation if you need to move for this role. WHAT YOU’LL DO - Drive the scheduling process and communicate logistics to all candidates and hiring teams - Build a world-class team by providing a high-touch “white glove” experience at every step of the interview process - Act as the primary contact during virtual and in-person interviews - Develop collaborative relationships with Talent team members, hiring managers, and interviewers - Spot and flag what isn't working such as interviewer load imbalances, bottlenecked stages, slow feedback and bring fixes - Manage workflows within GSuite, Ramp’s ATS (Ashby), and scheduling tools for automation WHAT YOU’LL NEED - 1-2+ years of coordination / admin experience, ideally in start-up or high-growth environments - Excellent verbal and written communication skills with the ability to quickly build trust and rapport - Organizational and time-management skills with superb attention to detail - Comfort working at high volume and re-prioritizing mid-day when plans change, interviews get moved, interviewers cancel, and you'll need to solve it without dropping anything else - A bias toward urgency: you respond quickly and follow through without being chased NICE TO HAVES - Experience with Ashby and Modernloop (or other ATS / scheduling tools) BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Europe Workplace: Remote OUR VISION & PRODUCTS 🚀 EverAI — Building the Future of AI Companionship One of the Top 15 Largest & Fastest-Growing AI Companies in the World 50 Million Users in 2 years — Help Us Reach 100M first, 500M next At EverAI, we’re shaping what it means to connect with AI. With 50 million users and counting, we're not just building products — we're creating entirely new categories. Our flagship product is the world’s largest AI companionship platform, redefining relationships for millions. It is governed by our proprietary moderation system, EverGuard — an internal AI designed to ensure everything we build is safe, ethical, and human-first. And we’re only just getting started! OUR TEAM We are an enthusiastic, passionate and hardworking team of ≈ 100 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO. Alexis Soulopoulos [CEO] • 10+ years in Tech Executive Leadership • Co-Founder Mad Paws Holdings (from 0 to IPO) • Forbes 30 under 30 + Deloitte TechFast50 ’22 & ‘23 Michael Monin [Co-founder & CTO] • 10+ years as CTO / COO (web2/web3), 3 years in AI/LLM • Serial-entrepreneur: MTK Digital (exited / 0->$20m revenue) and Zipchat (AI Chatbot for E-commerce brands) Thomas Lacroix [Co-founder & CMO] • 8+ years in Customer Acquisition & E-commerce Growth • Serial-entrepreneur: Curatible (sold to Blackstone) and MTK Digital (exited / 0->$20m revenue) Maruša Fasano [CFO/Legal] • 25+ years in Finance, Strategy, M&A • Ex-CFO/M&A @Curatible (exited to Blackstone) • Ex-President of the Board @SotremoSA (exited) • Co-founder/CFO @SoftOne (exited) YOUR ROLE You will report to and work closely with our Chief Marketing Officer (CMO), playing a key, hands-on role in the execution and optimization of our high-volume paid acquisition channels. This is a fast-paced learning environment where you will execute the end-to-end User Acquisition process, from campaign setup and creative iteration to data analysis and reporting. You will have autonomy in your day-to-day execution, with continuous guidance and feedback from the team and senior leadership to accelerate your growth. Your ideas and analytical contributions will be actively sought to improve channel performance. YOUR RESPONSIBILITIES CAMPAIGN EXECUTION AND SCALING SUPPORT: - Assist in the daily management of core paid acquisition channels or DSPs (e.g. Meta, TikTok, Google, etc.) - Support the creation of scalable acquisition funnels by ensuring proper tracking implementation and gathering data insights - Actively participate in the testing loop by preparing new ad concepts, organizing creative assets, and setting up audience tests PERFORMANCE ANALYSIS AND REPORTING: - Monitor campaign and funnel performance using our core tools (Voluum, GA4, internal dashboards) and promptly flag any critical changes or performance anomalies - Pull, clean, and organize performance data (CPA, ROAS, retention) to support weekly and monthly strategic reviews - Maintain and update internal reporting documents and dashboards CREATIVE & FUNNEL CONTRIBUTION: - Support the creative briefing process by gathering performance data and communicating required asset changes and successful angles to the content team - Collaborate with Product and Content teams to assist in the launch and testing cycles for landing pages, focusing on conversion rate improvements - Assist in documenting and implementing systems designed to streamline creative testing speed and reduce fatigue PARTNERSHIP MANAGEMENT & LEARNING: - Build initial rapport with key traffic source representatives, assisting the Senior team in managing communications and reporting performance - Research and document potential new acquisition opportunities (networks, formats, tools, etc.) - Stay up-to-date on platform rules, policy changes, and algorithm shifts CHALLENGES YOU’LL TACKLE In this role, you will be instrumental in supporting our growth goals. Specifically, you will: - Help us scale fast: Execute the daily campaign changes needed to grow our budgets while constantly watching the data to keep our cost targets (CAC/ROAS) in check - Grow our user base: Your analysis and execution will directly contribute to hitting our goal of growing from 40 million to 100 million users - Launch new channels: Handle the foundational setup (tracking, ad setup) required to successfully test and launch completely new advertising platforms - Improve conversions: Run A/B tests on landing pages and funnels to find opportunities to make our campaigns more efficient - Be the link for creative: Take performance data, translate it into clear suggestions for our creative team, and ensure the new ad concepts are launched and tracked correctly YOUR QUALIFICATIONS HARD SKILLS - Experience level: Minimum 1 year of experience required in performance marketing or user acquisition - Platform curiosity: You have explored and understand the basic structures of major ad platforms (like Meta, TikTok, Google, etc.) - Technical aptitude: Ability to quickly learn and master new software, dashboards, and platform interfaces - Analytical & Creative ability: You have a good eye for what makes an ad hook effective, and you possess strong analytical skills (comfortable with data/Excel) to learn how to translate data into creative briefs NICE-TO-HAVES - Knowledge of basic online marketing metrics (CPM, CTR, CPA) - Familiarity with any analytics or tracking tool (e.g., GA4, Voluum, or basic platform reporting setups) - Experience in sensitive or regulated verticals (e.g. dating, femtech, telehealth, etc.) SOFT SKILLS 🗣 Good communication skills: You are fluent in English and can clearly articulate thoughts and findings 🎯 Driven & Accountable: You are motivated, take full ownership of your tasks, and commit to achieving goals ⚡️ Action-oriented: You thrive in a fast-paced environment and prioritize execution and speed 🧠 Curious & Detail-oriented: You are meticulous with data and possess a strong desire to learn the why behind performance 🧢 Humble learner: You actively seek feedback and are eager to grow in the field of paid acquisition WHY EVERAI? 📈 Exponential Growth: From 50M users in 2 years, to 100M next — and 500M beyond 🚀 Track Record of Category-Creating Innovation: We consistently launch world-first AI applications — setting the pace, not following it 🌍 Global Impact: Top-tier user growth, real-world adoption, and cultural relevance 🧠 Proven Leadership: A senior team that’s launched, scaled, and exited & IPO’d multiple scale ups — now fully focused on reshaping AI companionship 👥 Elite Remote Team: 100% remote and built to win — world-class talent from Tier 1 tech companies, with a culture of ownership, velocity, and radical creativity 🛡️ Ethical Core: Our AI ecosystem is governed by EverGuard, our proprietary AI moderation technology, ensuring responsible development at scale WHAT WE OFFER ✍️ Contract Type: We prefer B2B, but we’re flexible, what matters is long-term commitment and impact 📍 Work From Anywhere: Fully remote. Choose the environment where you do your best work 🏝️ Paid Time Off: 4 weeks (20 working days) of PTO per year to recharge and reset 👨‍👩‍👧‍👦 Annual Gathering: A yearly in-person meetup to connect, brainstorm, and celebrate wins together ❤️‍🩹 Health & Wellness Support: Monthly allowance of 100 USD for health insurance expenses & access to unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp (also available to up to three of your family members) 🏢 Co-Working Space Budget: Work from a co-working space up to twice per month (35 EUR / 40 USD per visit) to stay inspired and connected 📚 Learning Budget: Dedicated funds to support your professional growth: courses, books, conferences, events, or certifications 💻 Company Laptop & Equipment: Laptop provided + monitor budget up to 250 USD + keyboard/mouse/mic/headphones budget up to 150 USD ⚡ AI Tools Access: Premium access to ChatGPT, Hugging Face, Claude Code, and any other tool needed to excel at your job, power your ideas and workflows 🎯 TOP TIER TALENT IS OUR MULTIPLIER We’re a fully remote group of A-players from Tier 1 tech, led by an exec team who’ve launched, scaled, and exited multiple companies. We move fast, and care deeply about what we build — and who we build it with. We’re looking for exceptional talent ready to ship & distribute world-first AI products at scale, fast, and co-create with us this category-defining business. If that’s you — reach out and apply!

Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As a member of Ramp's Fraud Operations team, you will play a pivotal role in safeguarding the company and its customers against fraudulent activities. This position involves analyzing new account applications, monetary and non-monetary account activity to identify and mitigate risks associated with first-party and third-party fraud. We are seeking a detail-oriented professional who is adept at applying fraud detection techniques and leveraging data sources and tools to develop logical courses of action. In addition to technical acumen, this role requires strong interpersonal and communication skills to interact effectively cross-functionally and with customers, external financial institutions, and law enforcement agencies. Ideal candidates are self-starters who are energized by ambiguity and love creating clarity. WHAT YOU'LL DO - Analyze new account applications to detect potential fraud patterns, including identity theft, synthetic identities, and other high-risk behaviors. - Evaluate transactional activity, identifying anomalies and irregularities indicative of fraudulent behavior. - Thoroughly investigate alerts of first-party and third-party fraud, providing comprehensive documentation of findings. - Investigate and facilitate customer card disputes, ensuring cases are resolved accurately and within network timelines. - Use AI tools and automation to streamline investigations, and help develop and improve the processes and tooling behind them. - Collaborate with internal teams, such as Credit Risk, Compliance, and Customer Support, to ensure timely resolution of fraud-related issues. - Communicate directly with customers to verify account activity, resolve disputes, and gather necessary documentation during investigations. - Liaise with external stakeholders, including financial institutions and law enforcement, to support investigations and facilitate recovery efforts when necessary. - Stay updated on emerging fraud trends, industry best practices, and regulatory requirements to enhance fraud prevention and detection measures. - Perform root cause analyses, document control breakdowns, and work with the strategy and engineering teams to improve fraud controls. - Document procedures and proactively identify opportunities for operational process improvement. WORK SCHEDULE REQUIREMENTS Fraud doesn't operate on a standard 9-to-5 schedule, and neither does this role. Candidates must have the flexibility to work nights, weekends, and holidays as part of a rotating schedule to ensure 24/7 fraud monitoring and response. This is essential to maintaining Ramp’s commitment to protecting its customers and minimizing risk around the clock. WHAT YOU NEED - Minimum 2 years of experience in fraud prevention or investigations - Experience within consumer/corporate/small business cards, payments, invoices, lending, or related industries - Excellent collaboration, written and verbal communication skills NICE-TO-HAVES - Experience with NACHA rules and regulations - Experience with card network rules and regulations, including dispute and chargeback processes - Experience with funds recovery processes, including hold harmless letters and ACH recalls - Experience in high-growth startups - Experience integrating AI into your daily work - Knowledge of SQL or Python BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Our ideal candidate has a deep understanding of JavaScript, a passion for web performance, and can creatively come up with solutions to solve customer's needs. Our tech stack currently involves TypeScript, React, Vite, and Ryu, our in-house design system. Check out our Engineering Blog https://engineering.ramp.com/ for more on our tech stack, mission and values!   WHAT YOU’LL DO - Build! - Lead the design of performant, beautiful, and usable interfaces - Collaborate on our technical vision. Lead discussions and implementation of multiple complex projects - Foster a culture of upholding industry-leading UX - Continuously improve our engineering processes, tools, and systems that allow us to scale the code base, productivity, and the team - Recruit, interview and develop your own interview questions, while fostering the culture of excellence, velocity and humility - Inspire and mentor less experienced engineers and interns   WHAT YOU'LL NEED - Minimum of 5 years of frontend engineering experience preferred - Proficiency in JavaScript and React - Knack for getting the visuals right - Track record of shipping high-quality products and developing projects at scale - Ability to turn business and product ideas into engineering solutions - Desire to work in a fast-paced environment, continuously grow, and master your craft - Alignment with Ramp’s core values of enabling businesses to grow more by spending less BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is seeking a Fraud Operations Manager to help build and lead a team of Fraud Operations Specialists responsible for the efficient and effective execution of fraud detection and prevention strategies across all of Ramp’s products, enabling Ramp’s rapid growth. This role requires the ability to balance people management, process engineering, strategic thinking, and planning. You will utilize data and analytics to lead an efficient team, identify opportunities for improvement, prioritize development, and collaborate with cross-functional teams to operationalize policies, develop tools, and infrastructure that best support Ramp’s operations. WHAT YOU'LL DO - Manage and continue building a team of Fraud Operations Specialists who manage & review alerts, conduct investigations, and recover funds through enabling right sized coverage and meeting service level agreements (SLA) - Develop a deep understanding of Ramp’s risk management policies (underwriting, payments, transactions, credit limit changes, collections) across all products - Partner with Product, Engineering and Data Science teams to build best in class risk tooling to increase operational efficiency - Partner with risk strategy teams to create a closed loop process to enhance policies and procedures - Leverage data and analytics to evaluate and prioritize solutions to improve operational efficiency - Research emerging fraud trends to innovate on Ramp's decisioning systems and policies - Help coordinate and respond to incidents through on-call duties as needed – in addition to customer escalations or sensitive case handling - Partner with Customer Support to educate and create awareness on fraud prevention best practices, identifying social engineering attempts, and support customers WHAT YOU NEED - Minimum 8 years of experience in risk management including account takeovers and a broad range of payment related fraud - Minimum 2 years of experience building and managing teams - Strong background in process development and improvement - Investigative and critical thinking skills - Excellent written and verbal communication skills - Experience integrating AI into your daily work - Experience within consumer/corporate/small business cards, payments, invoices, lending, or related industries NICE-TO-HAVES - Experience with Regulation E, NACHA & Visa Core rules and regulations - Experience with Zendesk and Retool - Experience in high growth startups BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ); Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp's Advisory & Services channel is one of the most strategically important growth levers in the business. As an Advisory& Services Partner Development Representative (PDR), you'll be the engine behind acquiring, reactivating, and qualifying the consulting firms, System Integrators (SIs), and advisory practices that refer, implement, or integrate Ramp for their clients. You'll be holding conversations with partnership heads, business development leads,Managing Directors, and practice leads at consulting firms, ERP implementation shops, and strategic advisory practices - building relationships that turn into signed referral agreements and a pipeline of activated partners that are Ramp champions. This role is perfect for someone who: - Is gritty and relentless - comfortable reaching out to firm leaders who are slow to respond and keeps going anyway - Carries real executive presence and can credibly hold a conversation with a Partner or MD at a top-tier firm - Has a strong client hand - naturally curious about how consulting and advisory firms serve their clients, and speaks their language - Thrives when the playbook is still being written and takes ownership of building it - Embraces AI to augment and automate processes to drive greater efficiencies for workflows What You'll Do - Source and qualify net new consulting, advisory, and technology partners that can drive referral pipeline and commercial value to Ramp, focused on firms with active CFO-level client relationships - Build top-of-funnel pipeline for Channel Partner Managers by qualifying partner candidates against Ramp's tiering criteria and handing off warm, ready-to-activate relationships - Reactivate dormant services partners across Ramp's existing book of ~400 consulting, technology, and advisory firms - identifying which relationships have gone cold and reigniting them through strategic, senior-level outreach - Identify and engage system integrators (SIs) and ERP implementation specialists - specifically firms in the NetSuite, Sage Intacct, Dynamics, and Odoo ecosystems - to build Ramp's productized SI implementation program - Craft outbound messaging and campaigns tailored to services partner archetypes - boutique firms, PE-focused advisory practices, tech consulting firms, and ERP implementation shops - Maintain accurate partner and opportunity data in Salesforce; track pipeline health across both dormant reactivation and net new acquisition motions - Leverage AI tools and lightweight automations to scale partner outreach, surface reactivation opportunities, and build repeatable workflows across a high-volume partner book What You Need - Grit and drive to run a high-volume, high-quality outbound motion against senior contacts who are hard to reach - and the persistence to keep going - Executive presence: you can hold a credible conversation with a Partner or Managing Director at a consulting or advisory firm, and they take you seriously - Deep understanding of how consulting firms go to market, how they serve CXO-level clients, and drive influence - A client-oriented mindset - you lead with what's in it for the partner's business, not just Ramp's - Strong written communication skills - outreach that is pithy, credible, and gets responses from senior people at busy firms - Comfort managing a large, segmented partner book and staying disciplined across long reactivation and qualification cycles - 1-3 years of experience in partnerships, channel sales, business development, or sales development or as a business analyst in a strategy consulting firm (e.g., McKinsey, Bain, BCG) - Bachelor's degree from a four-year university Nice to Haves - Background at - or selling to - consulting firms, strategy practices, Systems Integrators (SIs) or advisory businesses - Exposure to ERP ecosystems: NetSuite, Sage Intacct, Microsoft Dynamics, Odoo, or similar implementation partner communities - Familiarity with how system integrators operate: how they price services, staff implementations, and build revenue relationships with technology vendors - Experience working in a partner channel that was still being built - first rep in a motion or early team member in a new GTM track - Background in B2B fintech, SaaS, or financial services - Familiarity with Salesforce or similar CRM tools - Hands-on experience using AI tools (specifically Claude Code), building basic automations (bots, workflows, etc.) to drive efficiency in a sales, partnerships, or business development context BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp believes that AI-powered CX organizations are the future and we are racing to build the best one in the world. Our goal is for our team to work hand in hand with AI agents to drive superlative customer outcomes and the highest-velocity AI improvement engine in the business. This role will own the strategy and ops teams that are making that transition a reality while still delivering 24/7/365 support for our 85,000+ customers every day. You will work with the Head of CX to set the goals, measure what matters, and build the systems and programs that push the team forward. You’ll manage a small and mighty team across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations to accomplish your goals. We believe every CX frontline specialist has a role to play driving forward the performance of our AI agents - it is not work reserved for a dedicated AI team. Each specialist needs to be trained, coached, scheduled, and rewarded for continuous work of closing AI learning loops, ensuring AI escalations get resolved, and obsessing about how our customers are actually being served. You'll do this while running a global support operation that has to be excellent today. Once we nail the model in CX, there will be momentum to help other operations teams adopt it. WHAT YOU’LL DO - Set the goals and measure what matters. Work with the Head of CX and senior CX managers to set org-wide goals, decide how we measure progress, and deliver the programs and projects that enable that strategy to flourish. - Define how specialists and AI agents work together. Build the roles, workflows, and expectations that let specialists and AI agents serve customers as one team. - Change what we reward. Rebuild goals, incentives, and performance management so specialists get credit for closing AI learning loops, getting AI escalations resolved, and improving how customers are actually served, alongside traditional frontline performance. - Own global schedules, capacity, and quality. Plan coverage for 24/7/365, multi-tier, global support that holds a high bar for customers of all shapes and sizes. - Build the training model for the new work. Both new and tenured specialists need to investigate hard issues, judge agent behavior, and contribute fixes, while still developing a deep understanding Ramp’s complex financial products. L&D should make them good at all of it. - Turn AI progress into operating change. Know what our Investigative Copilot (specialist-facing) and AskRamp (fully agentic) can do and how well they do it. When that moves, change staffing, workflows, training, and expectations to match. - Build and own the voice of the CX specialist to Product and Engineering. Use CX data to show technical teams where agents succeed and where they struggle, and work with them directly on tooling, prompts, and agent behavior. They own the roadmap; you make sure CX's evidence shapes it. - Build a small, strong team. Develop and grow leaders across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations, with clear ownership and shared goals. WHAT WE’RE LOOKING FOR We want an operator who has already changed how real work gets done with AI and can show the results. - A record of strategic and operational execution inside an operating unit or fast growth business. That could be CX, Sales, supply chain, or another function where you owned the goals, the systems, and the outcomes. - A genuine AI transformation you were on the front lines of in the last 18-24 months. You changed how a team’s work gets done and kept it running in production. You can explain what improved, what failed, and what you learned. - Exceptional intellectual horsepower and natural curiosity, demonstrated through outstanding, standout performance across past roles in demanding environments. - Experience leading teams and developing reports, with sound judgment about organizational design, incentives, and performance management. - Analytical depth you use yourself: you can build or audit a capacity model, challenge a metric, diagnose an operating problem, or review an AI agent session to find the flaws. - Credibility with Product, Engineering, and Data teams, and the ability to shape their priorities without a reporting line. - High standards for customer quality and human accountability - you don’t compromise on the customer outcome. HELPFUL EXPERIENCE - Leadership spanning business operations, CX analytics, workforce management, learning and development, or AI operations or their equivalents in other operating teams. - Experience with production AI agents, evaluations, escalation workflows, and continuous improvement. - Taking an operating model that worked in one team and making it successful elsewhere. HOW SUCCESS WILL BE MEASURED - Specialists and AI agents work as one team, measured through both direct frontline performance as well as agentic velocity. - Every specialist is trained, coached, scheduled, and rewarded for migrating successfully into an AI native version of the role. - Learning loops close fast, AI escalations produce durable fixes, and new agent capabilities show up as operational gains. - Customer quality goes up and 24/7/365 support stays excellent while the operating model changes. - Other Ramp operations teams are adopting what worked in CX. COMPENSATION For candidates located in New York City or San Francisco, the base salary range for this role is $184,000–$250,000. For candidates located in all other locations, the base salary range will be between $175,000-$220,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Remote (US); San Francisco, CA; New York, NY (HQ) Workplace: Remote ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs. You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers. You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer. This role is focused on Commercial customers, supporting high-growth companies with standardized financial workflows, core ERP integrations, and repeatable implementation patterns that drive fast time-to-value. WHAT YOU'LL DO - Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design - Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations - Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success - Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options - Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API - Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs - Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly - Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base - Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams WHAT YOU NEED - Bachelor's degree in computer science, engineering, finance, business, or a related field - 2+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment - Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows - Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders - Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities - Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering - Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership - Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As a Majors Customer Success Manager, you’ll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work at elite law firms, Fortune 500 companies and premier asset managers. This position is pivotal in ensuring our customers not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes, providing expert industry advice and shaping Harvey’s product roadmap. Role Overview As a Majors Customer Success Manager, you’ll lead AI implementation, adoption and change management for Harvey’s largest customers, including leading law firms, Fortune 500 companies and asset managers. You’ll work directly with senior leaders and practicing lawyers to identify where AI can improve their work, turn those opportunities into implementation plans and lead the cross-functional effort to deliver results. You’ll own the customer relationship end to end as the primary lead for a portfolio of strategic accounts, from initial deployment through ongoing adoption and renewal. This role combines the strategic depth of advisory work with responsibility for account health, measurable customer value and retention. You’ll drive retention by establishing measurable value, understanding customer needs and addressing barriers to continued investment, partnering with Sales throughout the customer lifecycle. What You’ll Do - Lead implementation and transformation programs. Assess customer goals and current workflows, identify valuable use cases and build plans with clear milestones, owners and success measures. Drive execution across practice groups, business functions and regions, adapting the plan as you learn what works. - Drive change in how lawyers work. Partner with lawyers and customer leadership to embed Harvey into everyday practice. Develop champions, address resistance and coordinate targeted training with Legal Product Specialists. Help customers turn successful individual use cases into repeatable ways of working across teams. - Own your customer portfolio. Set account strategy and use adoption data, stakeholder feedback and business impact to assess progress and direct the next phase of work. Address risks early and lead the response to escalations, keeping customers informed and internal teams accountable for resolution. - Drive retention and support growth. Conduct ongoing discovery to understand customer goals, decision criteria and stakeholder sentiment. Build the case for renewal through demonstrated value, address retention risks early and equip Sales to lead renewal discussions. Identify expansion opportunities grounded in customer needs and business impact. - Lead cross-functional delivery. Bring together Legal Engineering, technical specialists, Product and Sales around a shared customer plan. Clarify responsibilities, manage dependencies and resolve blockers. Coordinate specialist contributions and ensure their work advances the broader account strategy. Translate customer needs and delivery lessons into product feedback and repeatable playbooks. - Advise executives and align stakeholders. Build relationships with senior partners, General Counsel and innovation, technology and operations leaders. Lead discussions about investment and progress, align stakeholders with competing goals and manage difficult conversations when expectations or results shift. Travel required: up to 25%. What You Have - Experienced background in asset management, banking or financial service management consulting, technology advisory, transformation delivery or strategic enterprise customer success, with direct responsibility for delivering complex client programs. Experience serving legal, financial services or professional services organizations is valuable. - A track record of turning business goals into executable plans and managing multiple work streams through delivery, with clear ownership of timelines, stakeholder alignment and results. - Experience helping organizations adopt new technology and change established ways of working. You understand that successful implementation requires both a working solution and people who use it. - The ability to earn credibility with senior executives and work directly with end users, moving comfortably between strategic discussions and hands-on execution. - Strong analytical and commercial judgment, with the ability to assess customer value, uncover renewal considerations and identify retention risks early. - A collaborative approach and the judgment to prioritize across a demanding customer portfolio. You take initiative, work effectively through ambiguity and bring curiosity about AI and its practical applications. What We Offer - Ownership of AI implementation and transformation programs with some of the world’s leading legal and business organizations. - The opportunity to build lasting customer relationships and see your work translate into measurable improvements over time. - Close collaboration with product and specialist teams, with direct input into how Harvey’s technology and customer delivery approach evolve. COMPENSATION RANGE - $180,000-$210,000 OTE with an 80/20 split DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-BS1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: AMER Why CAST AI? Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production. The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation. Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS. Global team, diverse perspectives We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. Unicorn momentum In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started. Join us as we build the future of autonomous infrastructure. Our Client Partners work closely with our existing customers to build long-lasting customer relationships and ensure increased adoption, quick value realization and long-term delight for each customer's journey. Account Managers will also be tasked with upselling and cross-selling our existing and new solutions to their managed accounts and will be compensated accordingly based on these results. Product Overview Kimchi is Cast AI's governed AI coding platform - an autonomous coding agent, inference layer, and spend control in one. By intelligently routing tasks across more than 50 open-weight and frontier models, Kimchi helps engineering organizations scale AI-assisted development without losing control of cost, security, or data. As agentic AI coding becomes core infrastructure, token costs multiply, spend limits are merely opt-in, and source code flows to external models with little governance. Kimchi solves this with smart model orchestration, real-time cost attribution and enforced budget caps, agent guardrails, and full data sovereignty - including self-hosted deployment for the most regulated environments. About the Role AI-assisted development is becoming organizational infrastructure, yet most enterprises lack visibility and control over AI coding costs, model usage, and source-code governance across their engineering teams. As the Regional Vice President of Sales for AMER (Kimchi) , reporting directly to the SVP WW Sales of Kimchi, you will lead the dedicated commercial organization focused exclusively on expanding Kimchi's footprint across enterprise markets. In this role, you will own the regional revenue target for Kimchi . You will recruit, build, and scale an elite team of Enterprise Account Executives (AEs) managing the end-to-end sales lifecycle for Kimchi - from market creation and technical validation (POCs and benchmark-driven evaluations) to executive negotiation and deal closure. Core Responsibilities Revenue Ownership & Forecasting: Own and deliver the regional AMER revenue targets for Kimchi, maintaining rigorous accountability for bookings, pipeline growth, and forecast accuracy. Team Building & Talent Leadership: Recruit, coach, and retain a high-performing team of Enterprise AEs specialized in selling Kimchi's AI optimization capabilities to enterprise decision-makers. Sales Methodology & Execution: Lead strict MEDDIC/MEDDPICC qualification discipline across all stages of the sales cycle, driving value-based deal strategy. Outbound Pipeline Generation: Drive proactive outbound strategies in partnership with SDR, Growth, and Product teams to build a robust Kimchi pipeline across engineering-led enterprise accounts. Executive Deal Sponsorship: Act as the executive sponsor on complex, multi-stakeholder enterprise deals, participating in high-impact customer calls and steering commercial negotiations. Customer & Buyer Alignment: Foster deep executive relationships with technical, security, and financial leaders (CTOs, CIOs, CISOs, Heads of Engineering, Platform Engineering leads, and CFOs). Cross-Functional Collaboration: Collaborate closely with Kimchi Product Engineering, Solutions Architecture, and Customer Success teams to ensure seamless customer onboarding and maximum ROI. Go-To-Market Strategy: Shape regional territory strategy, account targeting, and AI-focused vertical playbooks to expand Kimchi's market share across the Americas. Role Requirements & Qualifications Sales Leadership Experience: 5+ years of frontline sales leadership managing Enterprise AEs in B2B SaaS or AI infrastructure, with a proven track record of consistently exceeding regional revenue targets. Domain Expertise: Deep domain knowledge in AI/ML infrastructure, AI coding or developer platforms, LLM cost optimization, or FinOps, selling directly to technical leaders (CTOs, Heads of Engineering, Platform Engineering leads). Methodology & Operations: Expert execution of MEDDPICC/MEDDIC frameworks, with strong discipline in pipeline hygiene, deal qualification, and revenue forecasting. Scale-Up Acumen: Proven agility in high-growth, category-defining AI environments, with the capability to define sales playbooks from scratch. AI Product Go-To-Market Track Record: Demonstrated success launching and scaling novel AI software products, converting technical engagement and PLG usage into enterprise-wide deployments. Benefits & Total Rewards Work Flexibility: Flexible, remote-first global operating environment. Equity Compensation: Meaningful equity options in a hyper-growth enterprise AI automation company. Professional Development: Dedicated learning and development budget, including sponsored access to leading industry conferences and specialized courses. Team & Culture: Team-building budgets and international company offsites and events. Home Office Setup: Dedicated hardware and equipment budget to ensure optimal productivity. Work-Life Balance: Additional paid days off and flexible time-off policies.

Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.   THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.   Forget crypto. Fintech/crypto are now one of the same. Come join us to lead Product Design for the building of elite AI products, end-to-end. A personal finance agent that shapes how people spend, save invest and live.   You’ll have real ownership of the design work: the experiences you shape, and how they look, feel and behave. You’ll work directly with product, engineering and leadership, with no layers of process between you and the work.   This is a rare 0→1 opportunity. The choices you make will shape the products and the people who use them.   We’re a small, hardworking team that moves fast and ships with purpose. We’re straight-talking, no-nonsense, and deeply invested in the quality of what we build. We care about craft, we care about our customers, and we care about getting things right.   If you’re excited by hard problems, high standards, no egos and the chance to build something genuinely new, climb aboard.     THE OPPORTUNITY - Own design end to end: discovery, concept, prototyping, delivery and launch. You are the designer, with real ownership of the outcome. - Take products from zero to one, turning an early idea or a rough problem space into something real that people use. - Build new AI products for external B2C customers, and internal AI products that shape and redefine the way that Payward works. - Thrive in ambiguity. Define the problem, set the direction and make the call when nobody has handed you a brief. - Design for non-deterministic experiences, where outputs vary and the system doesn’t behave the same way twice. Shape how people interact with, understand and trust intelligent systems. - Create visually rich, forward-thinking work that sets new benchmarks for what AI products can look and feel like. - Partner directly with product, engineering and leadership, and influence strategy and roadmap decisions, not just execution. - Prototype fast to make ideas tangible, test them and learn, then move on to the next one. - Conduct user research and use customer insights, data and experimentation to decide what to build, and keep improving it after launch. - Hold a high bar for craft and user experience in everything you ship.   WHAT YOU BRING - 7+ years of experience in product design, with a portfolio demonstrating exceptional craft and impact. - A track record of taking products from zero to launch as the lead or only designer, owning the full design process end to end. - World class product thinking: Real comfort with ambiguity, you find direction when requirements are unclear, make sound decisions with incomplete information, and adapt as things change. - Experience designing for non-deterministic experiences, such as AI-powered, generative or probabilistic products, is highly desirable. - Strong UX and visual design skills, with a record of solving open-ended problems with clarity and elegance. - Advanced prototyping skills, with the ability to communicate complex interactions and ideas quickly. - Experience influencing product strategy and cross-functional decision-making. - Strong systems thinking, with the ability to create coherent, scalable experiences from scratch. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on X https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.   THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.   Forget crypto. Fintech/crypto are now one of the same. Come join us to lead Product Design for the building of elite AI products, end-to-end. A personal finance agent that shapes how people spend, save invest and live.   You’ll have real ownership of the design work: the experiences you shape, and how they look, feel and behave. You’ll work directly with product, engineering and leadership, with no layers of process between you and the work.   This is a rare 0→1 opportunity. The choices you make will shape the products and the people who use them.   We’re a small, hardworking team that moves fast and ships with purpose. We’re straight-talking, no-nonsense, and deeply invested in the quality of what we build. We care about craft, we care about our customers, and we care about getting things right.   If you’re excited by hard problems, high standards, no egos and the chance to build something genuinely new, climb aboard.     THE OPPORTUNITY - Own design end to end: discovery, concept, prototyping, delivery and launch. You are the designer, with real ownership of the outcome. - Take products from zero to one, turning an early idea or a rough problem space into something real that people use. - Build new AI products for external B2C customers, and internal AI products that shape and redefine the way that Payward works. - Thrive in ambiguity. Define the problem, set the direction and make the call when nobody has handed you a brief. - Design for non-deterministic experiences, where outputs vary and the system doesn’t behave the same way twice. Shape how people interact with, understand and trust intelligent systems. - Create visually rich, forward-thinking work that sets new benchmarks for what AI products can look and feel like. - Partner directly with product, engineering and leadership, and influence strategy and roadmap decisions, not just execution. - Prototype fast to make ideas tangible, test them and learn, then move on to the next one. - Conduct user research and use customer insights, data and experimentation to decide what to build, and keep improving it after launch. - Hold a high bar for craft and user experience in everything you ship.   WHAT YOU BRING - 7+ years of experience in product design, with a portfolio demonstrating exceptional craft and impact. - A track record of taking products from zero to launch as the lead or only designer, owning the full design process end to end. - World class product thinking: Real comfort with ambiguity, you find direction when requirements are unclear, make sound decisions with incomplete information, and adapt as things change. - Experience designing for non-deterministic experiences, such as AI-powered, generative or probabilistic products, is highly desirable. - Strong UX and visual design skills, with a record of solving open-ended problems with clarity and elegance. - Advanced prototyping skills, with the ability to communicate complex interactions and ideas quickly. - Experience influencing product strategy and cross-functional decision-making. - Strong systems thinking, with the ability to create coherent, scalable experiences from scratch. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on X https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice