Location: AZ_Phoenix_Office
Who we are…
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
Position Overview:
Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes.
Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing.
Ensure work is completed in accordance with established business requirements, procedures, and company standards.
Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion.
Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership.
Provide exceptional customer service to citizens and clients.
Process requests received from internal operational and support teams as required.
Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations.
Maintain accurate documentation and records related to completed work and correspondence.
Qualifications:
Qualifications
High School Diploma or Equivalent
Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel)
Data Entry 40 wpm
Strong communication, both verbal and written
1+ years of data entry experience required
Demonstrated ability to work and problem solve independently as well as recognize when to escalate issues
Make sound decisions and accept / act upon constructive feedback
Adhere to professional behavioral expectations and the ability to work well with different groups and departments
Must be able to communicate effectively in the English language. Bilingual in English and Spanish is a plus.
Must be able to operate effectively and reliably in office and/or at home
Drug Test, Background Check and Fingerprint are required
Capable of sitting or standing for extended periods will be a requirement
Capable of reviewing data and/or images on a computer monitor for extended periods (typically 8 hours shif ts)
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: United States- Canutillo, Texas
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
Oversees the integrity of inventory and restocking of items in inventory.
Processes repairs for stock; puts away stock; timestamps repair parts; pulls parts; delivers component parts to technicians for repairs.
Controls inventory and material from vendors keeping within established department budget; proposes changes to stock levels and reorder levels for effective inventory management; analyzes inventory records.
Processes requisitions; monitors stock levels and parts; enters order and stocking data in tracking program; receives purchase orders and stocks items; checks on status of orders expedites late material orders.
Maintains cross-reference system for optimal usage; tracks and updates nonconforming parts.
Works closely with department managers/supervisors to assure areas stay within budget.
Assist with inventory problem resolution; oversees the integrity of inventory and resolves discrepancies; participates in semi-annual physical inventory; works with Accounting and auditors to assure accuracy. Controls inventory and material from vendors keeping within established department budget.
Participates in available training devoted to purchasing professionalism and to acquire supervisory and management skills.
Sources and evaluates vendors who can supply plant level services
Oversees the follow-up of past due orders and performs activities to reduce POE and invoice grief.
Establishes and maintains an aggressive cost reduction program, reporting results to department management.
Assists Customer Service agents and Operations personnel with system parts transactions.
Places claim with OEM’s to replace defective parts under warranty.
Participates in Service/Quality Initiative; continually improves processes; quantitatively monitors processes. Completes required quality core classes and uses skills and techniques presented. Uses the Core Values in work environment. Adheres to company/customer safety procedures.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
Associate's degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization; add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent and to draw and interpret bar graphs; apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; deal with problems involving several concrete variables in standardized situations.
Desirable KSAs:
Must be a team player, organized, self-motivated and able to prioritize.
Must have outstanding people and communication skills to interact with other team members, customers, and management.
Competencies:
Personal Discipline
Communications
Customer Focus
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range
$40,870.26
—
$52,269.46 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy
here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí
here.
Location: AZ_Phoenix_Office
Who we are…
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
Position Overview:
Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes.
Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing.
Ensure work is completed in accordance with established business requirements, procedures, and company standards.
Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion.
Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership.
Provide exceptional customer service to citizens and clients.
Process requests received from internal operational and support teams as required.
Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations.
Maintain accurate documentation and records related to completed work and correspondence.
Qualifications:
Qualifications
High School Diploma or Equivalent
Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel)
Data Entry 40 wpm
Strong communication, both verbal and written
1+ years of data entry experience required
Demonstrated ability to work and problem solve independently as well as recognize when to escalate issues
Make sound decisions and accept / act upon constructive feedback
Adhere to professional behavioral expectations and the ability to work well with different groups and departments
Must be able to communicate effectively in the English language. Bilingual in English and Spanish is a plus.
Must be able to operate effectively and reliably in office and/or at home
Drug Test, Background Check and Fingerprint are required
Capable of sitting or standing for extended periods will be a requirement
Capable of reviewing data and/or images on a computer monitor for extended periods (typically 8 hours shif ts)
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: AZ_Phoenix_Office
Who we are…
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
Position Overview:
Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes.
Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing.
Ensure work is completed in accordance with established business requirements, procedures, and company standards.
Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion.
Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership.
Provide exceptional customer service to citizens and clients.
Process requests received from internal operational and support teams as required.
Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations.
Maintain accurate documentation and records related to completed work and correspondence.
Qualifications:
Qualifications
High School Diploma or Equivalent
Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel)
Data Entry 40 wpm
Strong communication, both verbal and written
1+ years of data entry experience required
Demonstrated ability to work and problem solve independently as well as recognize when to escalate issues
Make sound decisions and accept / act upon constructive feedback
Adhere to professional behavioral expectations and the ability to work well with different groups and departments
Must be able to communicate effectively in the English language. Bilingual in English and Spanish is a plus.
Must be able to operate effectively and reliably in office and/or at home
Drug Test, Background Check and Fingerprint are required
Capable of sitting or standing for extended periods will be a requirement
Capable of reviewing data and/or images on a computer monitor for extended periods (typically 8 hours shif ts)
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: AZ_Phoenix_Office
Who we are…
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
Position Overview:
Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes.
Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing.
Ensure work is completed in accordance with established business requirements, procedures, and company standards.
Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion.
Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership.
Provide exceptional customer service to citizens and clients.
Process requests received from internal operational and support teams as required.
Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations.
Maintain accurate documentation and records related to completed work and correspondence.
Qualifications:
Qualifications
High School Diploma or Equivalent
Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel)
Data Entry 40 wpm
Strong communication, both verbal and written
1+ years of data entry experience required
Demonstrated ability to work and problem solve independently as well as recognize when to escalate issues
Make sound decisions and accept / act upon constructive feedback
Adhere to professional behavioral expectations and the ability to work well with different groups and departments
Must be able to communicate effectively in the English language. Bilingual in English and Spanish is a plus.
Must be able to operate effectively and reliably in office and/or at home
Drug Test, Background Check and Fingerprint are required
Capable of sitting or standing for extended periods will be a requirement
Capable of reviewing data and/or images on a computer monitor for extended periods (typically 8 hours shif ts)
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: Beijing, China
Workplace: on-site
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.
We are currently looking for a
dedicated
License Compliance
&
Sales Manager
to join one of our
clients' teams
. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.
Key responsibilities
• Conduct investigations and research related to software piracy and licence misuse.
• Analyse data, prepare case reports, and engage with companies to reach commercial resolutions.
• Work with legal partners, ensuring strong communication and effective collaboration with external law firms.
• Collaborate with internal teams to ensure the delivery of services.
• Manage a case pipeline and ensure the successful closure of cases.
• Maintain accurate records and case documentation in internal systems.
• Minimum of 3 years of relevant experience in license compliance, anti-piracy, or related fields within the software industry; experience in CAD-CAM is preferred.
• At least 3 years of experience in negotiation, sales, business development, or data analysis.
• Bachelor’s degree or equivalent academic background.
• Excellent communication skills, with the ability to engage confidently and effectively with peers and senior leadership.
• Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint).
• Strong commitment to integrity, confidentiality, and ethical business practices.
• Skilled in objection handling and problem-solving in high-stakes or sensitive situations.
• Fluency in English is required.
• Demonstrated business ownership mindset, with the ability to monitor revenue streams and prioritize tasks for maximum impact.
• Exceptional attention to detail, with the ability to meticulously track and document case progress, correspondence, and outcomes.
• Strong organizational skills, capable of managing high volumes of data and documentation across multiple cases and systems.
• Proficient in data management, including the use of CRM platforms, Excel spreadsheets, or case management tools.
• Clear and concise written communication skills for documenting key actions, findings, and recommendations for internal stakeholders.
Willingness to travel occasionally for training or key project meetings.
Preferred qualifications
• Knowledge of Compliance Software: Familiarity with Revenera Compliance Intelligence or Cylynt Compliance Intelligence.
• Problem-solving skills with a proactive approach to challenges.
Location: San Francisco, CA
ABOUT COLUMN
For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand — builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.
At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!
THE OPPORTUNITY
Column's Growth team is focused on managing our highly strategic customer relationships. As a member of the Growth team, you’ll be responsible for building and overseeing all aspects of our customer management while acting as a trusted partner, advisor and advocate for a wide variety of customers. You will also be in charge of designing and implementing the strategy, processes, and content needed to help us scale this key function.
This role has a unique international focus, helping build one of Column's most strategic expansion initiatives from the ground up. At least have of your work will be dedicated to building and managing partnerships with banks across Africa. The rest of your time will go to working with Column's core fintech partners.
Column's Growth team is not your typical Customer Success or Account Management team in that Column is a critical, often existential, partner for our customers, our customer relationships are deeply collaborative and complex, and each customer contributes meaningfully to our revenue. We're therefore looking for team members who are analytical, demonstrate great critical thinking, and have experience managing very strategic relationships.
This role is highly cross-functional and collaborative, partnering closely with Column’s Executive, Solutions Engineering, Sales, Compliance, and Correspondent Banking teams to ensure customers are onboarded smoothly, that we can anticipate and address both issues and opportunities for growth, and that these relationships are healthy and mutually beneficial. You’ll also represent the voice of the customer to help inform Column's strategy, including the product roadmap, go-to-market motions and more.
Success in this role also means having a desire to become an expert on the Financial Technology space and on how companies partner with Column (our customers include many key industry players such as Brex and Carta).
This role reports to the Head of Growth and is an in-person role based out of Dubai, UAE. We will help secure any required visas.
WHAT YOU’LL DO
- Help establish our customer-facing strategy, processes, playbooks, systems and best practices. Identify patterns and build repeatability at every step
- Manage all aspects of a customer’s relationship with Column, from onboarding and implementation to ongoing management and expansion of the account
- Onboard and manage our emerging markets bank partners: Serve as the day-to-day lead for banks across Africa. Guide them through onboarding and own the ongoing relationship once they’re live.
- Build and nurture relationships across various functions within a customer's organization, identifying and creating advocates wherever you go, and helping find new use cases for partnering with Column
- Proactively identify challenges and opportunities for growth, and collaborate with internal and external stakeholders to find solutions in order to move the relationship forward
- Share key findings and recommendations on market feedback and trends to inform Column’s growth strategy and product roadmap
- Perform day-to-day activities consistent with safe and sound business practices and regulatory requirements
- This role includes periodic travel to Africa to meet with our bank partners in person.
WHAT YOU’LL NEED TO BE SUCCESSFUL
- 5+ years of relevant work experience -- strong preference for a mix of Consulting, Private Equity, Investment Banking, VC or an equivalent role plus operating experience in an early stage company and/or selling a new line of business
- Professional fluency in French and English required
- A desire to become very knowledgeable on the financial technology and payments space. Prior experience in financial services can be helpful but certainly not required
- A growth and critical thinking mindset: You’re comfortable navigating ambiguous environments and are energized by the prospect of helping build processes with little guidance
- Excellent project management: You’re organized, can manage all aspects of partnering with customers, and effectively work with other internal teams
- Ability to turn naysayers into champions: You’re a persuasive communicator and understand the importance of being helpful, responsive, and solutions-oriented
- Curiosity: You know what questions to ask to uncover and understand customer needs and proactively learn more about the industry, competitive landscape, and product offerings to better support your customers
- Insatiable hunger for improvement: you’re a naturally curious person, enjoy digging into the data, and regularly solicit feedback
WHAT YOU’LL GET FROM US
- 🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents!
- 🌴 Competitive time-off policy - take the time off that you want and need to relax and recharge
- 🧳 Sabbatical Program - Reach your 5-year anniversary to take up to 8 weeks of fully paid leave to rest, recharge, and pursue personal interest - with full salary and benefits
- 👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
- 🎉 Regular team building events, including annual offsite
WE LOOK FORWARD TO HEARING FROM YOU
Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.
If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com.
We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here https://e-verify.gov.
Location: San Francisco, CA
ABOUT COLUMN
For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand — builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.
At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!
THE OPPORTUNITY
Column's Growth team is focused on managing our highly strategic customer relationships. As a member of the Growth team, you’ll be responsible for building and overseeing all aspects of our customer management while acting as a trusted partner, advisor and advocate for a wide variety of customers. You will also be in charge of designing and implementing the strategy, processes, and content needed to help us scale this key function.
This role has a unique international focus, helping build one of Column's most strategic expansion initiatives from the ground up. At least have of your work will be dedicated to building and managing partnerships with banks across the CIS and Eastern Europe. The rest of your time will go to working with Column's core fintech partners.
Column's Growth team is not your typical Customer Success or Account Management team in that Column is a critical, often existential, partner for our customers, our customer relationships are deeply collaborative and complex, and each customer contributes meaningfully to our revenue. We're therefore looking for team members who are analytical, demonstrate great critical thinking, and have experience managing very strategic relationships.
This role is highly cross-functional and collaborative, partnering closely with Column’s Executive, Solutions Engineering, Sales, Compliance, and Correspondent Banking teams to ensure customers are onboarded smoothly, that we can anticipate and address both issues and opportunities for growth, and that these relationships are healthy and mutually beneficial. You’ll also represent the voice of the customer to help inform Column's strategy, including the product roadmap, go-to-market motions and more.
Success in this role also means having a desire to become an expert on the Financial Technology space and on how companies partner with Column (our customers include many key industry players such as Brex and Carta).
This role reports to the Head of Growth and is an in-person role based out of Dubai, UAE. We will help secure any required visas.
WHAT YOU’LL DO
- Help establish our customer-facing strategy, processes, playbooks, systems and best practices. Identify patterns and build repeatability at every step
- Manage all aspects of a customer’s relationship with Column, from onboarding and implementation to ongoing management and expansion of the account
- Onboard and manage our emerging markets bank partners: Serve as the day-to-day lead for banks across the CIS and Eastern Europe. Guide them through onboarding and own the ongoing relationship once they’re live.
- Build and nurture relationships across various functions within a customer's organization, identifying and creating advocates wherever you go, and helping find new use cases for partnering with Column
- Proactively identify challenges and opportunities for growth, and collaborate with internal and external stakeholders to find solutions in order to move the relationship forward
- Share key findings and recommendations on market feedback and trends to inform Column’s growth strategy and product roadmap
- Perform day-to-day activities consistent with safe and sound business practices and regulatory requirements
- This role includes periodic travel to the CIS region and Eastern Europe to meet with our bank partners in person.
WHAT YOU’LL NEED TO BE SUCCESSFUL
- 5+ years of relevant work experience -- strong preference for a mix of Consulting, Private Equity, Investment Banking, VC or an equivalent role plus operating experience in an early stage company and/or selling a new line of business
- Professional fluency in Russian and English required
- A desire to become very knowledgeable on the financial technology and payments space. Prior experience in financial services can be helpful but certainly not required
- A growth and critical thinking mindset: You’re comfortable navigating ambiguous environments and are energized by the prospect of helping build processes with little guidance
- Excellent project management: You’re organized, can manage all aspects of partnering with customers, and effectively work with other internal teams
- Ability to turn naysayers into champions: You’re a persuasive communicator and understand the importance of being helpful, responsive, and solutions-oriented
- Curiosity: You know what questions to ask to uncover and understand customer needs and proactively learn more about the industry, competitive landscape, and product offerings to better support your customers
- Insatiable hunger for improvement: you’re a naturally curious person, enjoy digging into the data, and regularly solicit feedback
WHAT YOU’LL GET FROM US
- 🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents!
- 🌴 Competitive time-off policy - take the time off that you want and need to relax and recharge
- 🧳 Sabbatical Program - Reach your 5-year anniversary to take up to 8 weeks of fully paid leave to rest, recharge, and pursue personal interest - with full salary and benefits
- 👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
- 🎉 Regular team building events, including annual offsite
WE LOOK FORWARD TO HEARING FROM YOU
Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.
If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com.
We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here https://e-verify.gov.
Location: London, England, United Kingdom
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
Responsibilities
MLRO Deputisation and Governance
Act as alternate nominated officer, deciding on SARs and DAML requests when the MLRO is unavailable, under documented delegated authority.
Attend the Audit, Risk and Compliance Committee and the Group Financial Crime Committee in the MLRO's absence.
Maintain a complete, contemporaneous audit trail of all decisions taken under deputised authority, distinct from decisions taken by the MLRO.
Maintain deputisation readiness: current knowledge of the MLRO's live case load, open regulator correspondence and outstanding remediation, so cover can be provided at short notice.
Suspicious Activity Reporting and Sanctions
Oversee escalations from transaction monitoring and name screening (PEP, sanctions, adverse media), setting investigation quality and disposition standards.
Oversee sanctions screening escalations and prepare OFSI reports for MLRO sign off.
Financial Crime Framework
Maintain the Business Wide Risk Assessment (BWRA), proliferation financing risk assessment, AML, CTF and CPF policies and the customer risk assessment methodology, and propose changes to the MLRO for approval.
Escalate material gaps or emerging typologies to the MLRO.
Lead root cause analysis on control failures or thematic issues and track remediation actions to closure.
Regulatory Reporting and Regulator Engagement
Prepare financial crime MI for senior management and governance committees, and draft sections of the annual MLRO Report.
Support responses to FCA information requests and assist with skilled person reviews (s.166 FSMA 2000) or supervisory visits as directed by the MLRO.
Track the AML control framework against FCA Handbook updates, JMLSG guidance revisions and OFSI and HMT sanctions notices.
Team Leadership and Succession
Line manage members of the UK Financial Crime team, setting quality standards, coaching and development plans.
Act as the escalation point for complex or ambiguous cases referred by Level 1 and Level 2 analysts and more junior members of the UK Financial Crime team.
Build the knowledge and judgement needed to step up to SMF1
Requirements
Deep working knowledge of UK AML and CTF regulation: MLR 2017, POCA 2002, TA 2000, FCA SYSC 6.3 and JMLSG Guidance.
Sound judgement under pressure. Comfortable taking disposition decisions on live SARs without the MLRO present.
Strong report writing and Board level communication skills.
People leadership experience, or clearly demonstrated readiness to lead a team.
Ability to manage regulator facing deliverables to deadline.
5+ years in AML and financial crime compliance within a regulated firm (CFD or brokerage, banking, payments or crypto), or equivalent regulatory exposure, including direct SAR investigation and disposition experience.
Prior deputy or MLRO experience is preferred but not required.
Experience preparing MI for Boards or Risk Committees.
Familiarity with CFDs, spread betting and margin trading behaviours.
Awareness of how FCA Consumer Duty intersects with financial crime risk (for example, vulnerable customer considerations in AML decisioning).
Nice to Have
ICA Diploma or Advanced Certificate in AML, ACAMS or equivalent.
Direct exposure to FCA supervisory engagement
Existing line management experience.
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is currently seeking a Freedom of Information Act (FOIA) Analyst for a contract to support the Washington Headquarters Services (WHS) Executive Services Directorate (ESD).
Washington Headquarters Services (WHS) – Executive Services Directorate (ESD) provides comprehensive information management services and business solutions to the Office of the Secretary of War (OSW), WHS, and 14 DoW Agencies and Field Activities, in addition to all DoW Federal Advisory Boards, Commissions, and Task Forces (BCTFs). ESD executes lawfully and federally mandated regulatory programs regarding information access, use, storage, retention, and transparency within DoW, externally to Executive Branch Agencies and Departments, and the general public. These programs require management and improvement of insulated and integrated OSW business processes, providing enterprise-wide, cradle-to-grave information and content management and general mission support.
This position is based in the NCR at client offices. The position is subject to client approval and contract award.
Responsibilities
Process FOIA/PA requests from initial receipt through release of records, including case initiation, records searches and audits, and reviews.
Redact documents using approved redaction software (e.g., RedactXpress) in accordance with FOIA/PA exemptions and PII protection requirements.
Draft correspondence, file and mail cases, and perform case scanning, data entry, and workflow tracking.
Support case filing, archiving, and disposition determinations for FOIA/PA case files.
Support the FOIA Requestor Service Center and provide courier support as required.
Ensure personally identifiable information (PII) is protected throughout the FOIA/PA process.
Coordinate with government leads and provide administrative and programmatic support in execution of the FOIA/PA Program.
Utilize Microsoft Office products to prepare correspondence, track caseloads, and support reporting requirements.
Other duties as assigned.
Qualifications
Associate’s degree at minimum.
4 years of experience processing FOIA requests for the federal government, from receipt to release of records.
Experience processing FOIAs with the Department of War or a federal law enforcement agency highly desired.
Experience with redaction software such as RedactXpress.
Experience with Microsoft Office products.
Active Top Secret clearance; TS/SCI eligibility as required by the Government/task order.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$65,000
—
$145,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is currently seeking a Mandatory Declassification Review (MDR) & Foreign Relations of the United States (FRUS) Program Support Lead for a contract to support the Washington Headquarters Services (WHS) Executive Services Directorate (ESD).
Washington Headquarters Services (WHS) – Executive Services Directorate (ESD) provides comprehensive information management services and business solutions to the Office of the Secretary of War (OSW), WHS, and 14 DoW Agencies and Field Activities, in addition to all DoW Federal Advisory Boards, Commissions, and Task Forces (BCTFs). ESD executes lawfully and federally mandated regulatory programs regarding information access, use, storage, retention, and transparency within DoW, externally to Executive Branch Agencies and Departments, and the general public. These programs require management and improvement of insulated and integrated OSW business processes, providing enterprise-wide, cradle-to-grave information and content management and general mission support.
This position is based in the NCR at client offices. The position is subject to client approval and contract award.
Responsibilities
Provide administrative support, reviews, and recommendations regarding declassification action IAW Section 3.5 of Executive Order 13526, DoD 5230.30-M, and related declassification guidance.
Draft, prepare, and process all MDR program-related correspondence for Government approval and signature.
Develop and maintain a system for tracking MDR and FRUS correspondence in accordance with Classified National Security Information laws and regulations.
Provide administrative support, reviews, and recommendations for FRUS declassification actions IAW the Department of State’s Basic Authorities Act of 1991.
Maintain records IAW the OSW Records Disposition Schedule and applicable System of Records Notices.
Ensure personnel supporting this task complete required declassification and HRRDR training.
Manage staff performing MDR/FRUS reviews, ensuring at minimum 30% SCI-eligibility across supporting personnel.
Other duties as assigned.
Qualifications
Bachelor’s degree (BA/BS) in any field, or equivalent combination of 2 years of post-secondary education and 8 years of experience managing personnel.
6 years’ experience managing personnel.
3 years’ experience in the performance of Mandatory Declassification Review and FRUS program support.
3 years’ experience developing and implementing policies and regulations governing declassification (ADR, Systematic Declassification, MDR, FRUS, FOIA, Security Review) IAW Executive Order 13526 and the Atomic Energy Act of 1954.
3 years’ experience working with DOE, DoW, and other related agencies in the declassification process.
Active, final, and fully adjudicated Top Secret/SCI clearance.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$95,000
—
$180,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Remote - US
Please note that all communications regarding this position will be sent exclusively from an email address ending in @planetscale.com Any correspondence relating to this role will only originate from this domain.
PlanetScale is growing rapidly and reinventing the database space. Our database platform offers developers the fastest and most reliable Postgres and Vitess/MySQL databases, enabling businesses to efficiently handle data and workloads of all sizes.
PlanetScale is backed with over $100M in venture financing from top-tier VCs including a16z, Kleiner Perkins, SignalFire, and Insight Venture Partners. And we serve some of the most innovative companies in the world such as Block, Anysphere (Cursor), MyFitnessPal, Etsy, Kick, and thousands more. Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn’t be higher.
We’re look for a Program Manager to oversee the FedRAMP certification process, as well as ongoing management and evolution of our existing compliance commitments, including SOC 1, SOC 2, and PCI DSS compliance. PlanetScale’s security and compliance team is responsible for our corporate information security program, with a goal to reduce risk across our systems, and to establish trust in our product offerings, features, and cloud services. Our work is focused on both our internal employees and our external customers and partners.
What You’ll Do
Take primary responsibility for overseeing PlanetScale’s FedRAMP readiness and ATO process from start to finish
Act as the main compliance point of contact for all audits/assessments (i.e. SOC 1 & 2, PCI, FedRAMP) including audit plan preparation, review of documentation and evidence, evaluation of procedures, and external walkthroughs
Establish, track, and report on key performance indicators and maturity metrics related to audit and compliance programs
Work collaboratively across many internal teams (IT, Engineering, Legal, and People) to identify, manage, and implement solutions related to privacy, data protection risks, and compliance requirements to help meet our customer’s high expectations for data protection and privacy
Leverage knowledge of industry standards and best practices to assess the current state of security and compliance risks, identify areas of exposure, and continuously address the gaps by proposing and implementing remediating controls
What We’re Looking For
5+ years of experience contributing to and/or managing audits for a company in the technology sector, including demonstrable experience and subject matter expertise in FedRAMP.
Experience with SOC 2 and the PCI Data Security Standard, either as a contributor or control owner.
Excellent interpersonal, verbal, and written communication skills with the ability to communicate compliance and privacy related concepts to a broad range of technical and non-technical stakeholders
Comfort and experience in working in a remote-first organizational, oftentimes asynchronously across many teams and timezones
Demonstrated success and comfort working with external auditors, outside consultants, and legal affairs
Experience contributing to and/or managing companywide risk assessments
Experience and knowledge of cloud service providers and how to interact with them (AWS, Azure, GCP)
What else will help you be successful
Experience working with databases, developer tools, infrastructure, or other technical products
Certified Information Systems Security Professional (CISSP) preferred (CISA, or CISM)
Working knowledge of SQL, preferably with experience in MySQL and/or PostgreSQL
About You
You are highly organized and able to operate in a startup environment, comfortable with ambiguous or changing situations. You thrive in an environment of cross-department collaboration and feel comfortable working without organizational silos or barriers. You have a passion to lead programs that directly impact and enable our organization to drive higher levels of success. You understand that security and compliance programs are revenue generators and directly influence our ability to sell to and maintain our most demanding customers.
You are comfortable challenging the status quo while staying laser-focused on the task at hand: keeping PlanetScale secure and earning trust with our customers.
Why PlanetScale
We’re redefining how high-growth companies manage data at scale — and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Customer Support Engineer, you’ll be on the front lines helping developers and businesses solve real production problems, while also shaping the product, documentation, and support systems that make PlanetScale better for every customer.
PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America.
At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.
If you have a disability, please let us know if there’s any way we can make the interview process better for you; we’re happy to accommodate!
Total Compensation and Pay Transparency
An employee's total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process.
Base salary range:
$175,000 - $200,000 USD
Location: Remote
About HumanSignal
Real-world data is the competitive edge in AI.
HumanSignal is a human data partner for companies building AI models and products. Our customers ship better AI, faster, because we partner with their researchers from real-world data creation to annotation to delivery.
We design and create datasets from scratch, recruit and manage the domain experts who evaluate model output, and run everything through our own platform, Label Studio, the open-source standard for data labeling and evaluation, used by over 1 million practitioners worldwide.
We specialize in the operationally complex: real-world data collection, multimodal pipelines, and multi-step workflows. Advanced ML and AI teams use our enterprise platform to run their own data factories, and our services team to extend their reach where in-house capacity runs out.
If you want to do work that materially shapes how the next generation of AI products gets built, we'd love to talk.
About the Role
Services Support Specialists are the dedicated, global point of contact for HumanSignal's contractor population — a workforce-operations function distinct from Enterprise Support. Where Enterprise Support is primarily technical and customer-facing, this role resolves payment, identity/verification, account-access, onboarding, and project-related questions for contractors working across every timezone.
Key Responsibilities
Own and resolve inbound contractor tickets in Zendesk, including payment/payout issues, identity and KYC verification, account access, and onboarding or assessment blockers.
Serve as a contractor's single point of contact, coordinating across teams rather than leaving them to navigate multiple channels on their own.
Escalate issues outside Services Support's scope to the appropriate team: Payments/Finance, Verification/Trust, Project Operations, Support Engineering/Engineering, or Safety/Security.
Monitor and handle annotator requests within Discord, escalating to the appropriate delivery team resource when needed.
Apply P0-P3 severity classification to incoming tickets and follow the corresponding response process.
Identify and flag repetitive, low-complexity ticket types (roughly 81% of tickets require two or fewer agent comments) for deterministic self-service or automation.
Participate in a quarterly review of ticket volume and coverage against the schedule below.
On-Call Responsibilities
Acknowledge P0 pages within approximately 15 minutes; unacknowledged pages automatically escalate to that week's secondary on-call responder.
On-call is reserved for Critical issues only — for example, a systemic inability to work, widespread payment or verification failures, major production incidents, or credible safety/security concerns. Routine P1-P3 tickets remain queued for the next scheduled shift.
Qualifications
Experience in a support or operations role, ideally supporting a global or contractor/gig workforce.
Comfort working across payment, identity/verification, and account-access issues, with the judgment to know when to resolve directly versus escalate.
Clear, professional written communication suited to a global contractor population.
Willingness to participate in the rotating P0 on-call schedule.
Working proficiency with Zendesk (or a comparable ticketing platform) and Discord.
Ability to work independently during off-hours coverage while following documented escalation paths.
What Success Looks Like
SLA attainment on first response and time-to-resolution, against an initial planning estimate of approximately 15-30 minutes of direct handling time per ticket.
P0 pages acknowledged within the target window, with escalations to the secondary responder tracked and rare.
Low rate of tickets requiring re-escalation or reopening.
Contractors get a single, clear path to resolution rather than moving unassisted between Support, Project teams, Payments, and Verification.
A growing share of high-volume, low-complexity ticket types shifted to self-service or automation.
At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North America. The base cash compensation range for the United States is $55,000 to $70,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.
Location: Chicago, Illinois
Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.
Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.
Redstone's purpose is "
to empower our people and elevate communities
." We achieve our purpose by embodying our core values:
We Are Believers
We Communicate Authentically with Care
We Stay The Course
We Drive Performance
CLASSIFICATION
: Part-time, Non-Exempt
COMPENSATION:
$17.50 Per Hour, with the ability to earn performance bonuses
BENEFITS:
401K Plan with up to 6% matching
POSITION SUMMARY:
The Leasing Specialist assists with day-to-day leasing and administrative operations for the community. Leasing Specialists assist Community and Leasing Managers with reaching all KPI goals.
KEY DUTIES & RESPONSIBILITIES:
The Part-Time Leasing Agent supports the community by providing excellent customer service at the front desk, assisting current residents, and helping with leasing activities as needed. This role is responsible for handling package intake, answering resident questions, maintaining a secure lobby environment, and supporting the leasing team during tours and application processing. The position requires strong communication skills, reliability, and a positive attitude when interacting with residents and prospects.
EXPERIENCE & QUALIFICATIONS:
1-2 years of customer service and sales experience
Strong communication skills
Experience with Entrata Software or familiarity with PM software is a plus
Ability to remain calm and collected in high-stress situations
Enjoy and take pride in providing excellent service
Warm, friendly demeanor
Basic computer skills: typing and writing ability for correspondence, memos, etc.
High School Diploma or equivalent
At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.
Location: United States- Mossville, Illinois
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
· Coordinates and participates in installing unit or system to be tested in test fixtures, connecting valves, pumps, hydraulic, mechanical or electrical controls, cabling, tubing, power source, and indicating instruments.
· Participates in installations and hardware changes.
· Sets up the tested product to the proper operating conditions, collects corresponding data and tears down equipment.
· Confers with engineering personnel to resolve fabrication problems relating to specifications and to review test plans, such as types and cycles of tests, conditions under which tests are to be conducted, and duration of tests.
· Examines parts for conformance, using precision measuring instruments; may recommend replacement of defective parts where needed.
· Activates controls to apply electrical, hydraulic, pneumatic, or mechanical power and subject test item to successive steps in test cycle.
· Monitors controls and instruments and records test data for engineers.
· Utilizes a basic understanding of controls and instrumentation.
· Under general supervision, provides basic data analysis to ensure quality and uncover trends.
· Collaborates with engineers regarding data analysis and conclusions.
· Participates in Continuous Improvement activities--processes, results and cost savings.
· Receives regular mentoring from higher level technicians; provides basic mentoring to lower level technicians.
· Completes technical self-study programs for career development.
· Follows all safety related policies, rules, regulations, technical instructions and guidelines; situational awareness and identify unsafe behaviors and conditions.
· Complies with 5S and housekeeping standards
Knowledge, Skills, Abilities, & Behaviors Required:
· Basic mechanical knowledge and/ or basic knowledge of internal combustion engine, diesel/gas engines, test cell operations or data collection systems.
· Ability to operate PC or PDP11 controlled equipment.
· Proven ability to work successfully with computers, including Microsoft Suite experience.
· Ability to successfully communicate and interact with other team members, customers, and management.
· High School Graduate or equivalent (GED).
· Associates degree with a Technical focus or 18 months of related experience in general industry.
Physical Demands and Working Conditions:
· While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range
$24.83
—
$31.76 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy
here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí
here.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11716
Executive & Business Operations Virtual Assistant
Independent Contractor – CPT-11716 Executive & Business Operations Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A London-based company that designs, manufactures, and distributes electric harps internationally is seeking a versatile Business Support VA to assist with executive administration, inbox management, task coordination, and routine business operations.
The company operates a small production and distribution business with customers across the UK, Europe, the United States, and other international markets. The VA will help reduce recurring administrative responsibilities for the owner while keeping business activities organized and moving forward.
The ideal candidate will have executive or administrative support experience, excellent written English, strong organizational skills, and the flexibility to assist with different business and occasional personal administrative needs.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Executive Administration & Inbox Management
Monitor, organize, and prioritize assigned business and executive email inboxes
Filter unsolicited emails and flag important messages requiring attention
Draft routine responses and follow up on outstanding correspondence
Assist with calendar management, reminders, research, and scheduling
Maintain organized documents, records, and recurring administrative tasks
Business Operations & Task Coordination
Maintain and update Trello boards, task assignments, and outstanding action items
Follow up with team members regarding deadlines and incomplete tasks
Assist with shipping documentation, supplier communications, and logistics administration
Organize information related to orders, international shipments, and sourcing activities
Coordinate routine administrative requests with existing team members
Financial & Additional Administrative Support
Assist with basic bookkeeping administration, transaction categorization, and accounting records as trained
Organize receipts, invoices, and other financial documentation
Support occasional personal and family business administration, including Airbnb guest communications and service coordination
Assist with additional administrative tasks for related business ventures as the role develops
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Administrative, executive assistant, or business operations experience required
Excellent written English and professional email communication required
Inbox management, scheduling, and task coordination experience required
Trello or comparable project management experience strongly preferred
Shipping, logistics, sourcing, or e-commerce administration experience preferred
Basic bookkeeping or accounting software familiarity preferred
Experience supporting entrepreneurs or multiple small businesses is a plus
Airbnb or short-term rental administration experience is a plus
IDEAL CANDIDATE PROFILE
Highly organized, dependable, and comfortable supporting a busy entrepreneur
Excellent written communicator with strong attention to detail
Proactive with reminders, follow-ups, and task completion
Flexible and capable of managing different types of administrative responsibilities
Comfortable learning new systems and business processes
Resourceful and able to work independently within established guidelines
Professional and discreet when handling confidential information
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Email & Calendar Platforms
Trello – Preferred
Zoho Desk – Familiarity a Plus
Microsoft Office / Google Workspace
Accounting Software – Familiarity a Plus
Shipping & Logistics Platforms – Client Training Provided
Airbnb – Familiarity a Plus
Work Schedule
Contracted Hours per Week: 10 Hours
(
Hours may increase based on performance
)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Midday Preferred; Flexible – Exact Schedule TBD UK time
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
Contracted Hours per Week: 10 hours/week
(
Hours may increase based on performance
)
Daily Working Time: Midday Preferred; Flexible – Exact Schedule TBD UK time
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-C (Excellent Written English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Worldwide
Workplace: remote
We are looking for a Junior SMM Assistant to support the development of the brand’s social media presence for English-speaking audiences, whilst also contributing to our CIS-focused channels.You will work closely with SMM Managers on content creation and publishing, community management, engagement activities, trend research and performance tracking. As you gain experience, you will have the opportunity to take responsibility for individual channels and areas of social media activity.RequirementsPractical SMM experience: basic experience managing social media accounts, preparing content or moderating online communities. Commercial, educational or personal projects are welcome if you can demonstrate your work.English — B1+ / Intermediate or higher: confident written communication for creating clear social media copy, handling work-related correspondence and interacting with English-speaking audiences.Strong Russian communication skills: excellent written Russian for content creation and community management across CIS-focused channels.Social media knowledge: understanding of Instagram, Facebook, X, YouTube, TikTok, Telegram and VK, including the ability to adapt content for different platforms and audiences.Content tools: confident use of Google Docs and Google Sheets / Excel, as well as basic skills in photo and video editing applications.Content adaptation and community awareness: understanding of how tone, format and messaging should vary depending on the platform, audience and communication objective.AI tools: ability to use AI tools for preparing copy, generating ideas, research and content support, whilst carefully reviewing and checking the final result.ResponsibilitiesCreate and publish social media content in English and Russian, adapting copy to the brand’s tone of voice, audience and format of each platform, whilst contributing to the content calendar.Support visual content production by sourcing references, preparing briefs for designers and video editors, and carrying out basic photo or video editing when required.Manage community communication by responding to comments and direct messages, moderating communities, handling negative feedback in line with agreed guidelines, and referring complex cases to the relevant colleagues.Support engagement activities such as prize draws, competitions, polls and interactive campaigns, including communication with participants, monitoring progress and helping to summarise results.Monitor trends and competitors across English- and Russian-speaking social media, identify relevant topics and formats, and suggest ways to adapt them to the brand and its audiences.Track social media performance by collecting statistics on publications and activities, maintaining reports in Google Sheets / Excel, monitoring reach, views, engagement and follower growth, and contributing ideas for further improvement.What we offerHigh salary (plus performance bonuses and salary revision);Remote work;Work schedule: Mon-Fri (8 hours per day) with flexible starting hours;24 days holiday leave;Corporate English lessons;Exciting work challenges that allow you to grow to your full potential;A strong team of like-minded professionals who will be by your side to accomplish ambitious projects, stimulate your professional development and bring experience.
Location: Worldwide
Launch Your Next Successful Chapter with Veta Virtual! 🚀
💸 Competitive Pay | 🌍 100% Remote | 🗂️ Executive & Personal Support | 🪙 Fintech & Cryptocurrency Industry
Veta Virtual is hiring a
Senior Executive Assistant
for one of our high growth clients in the fintech and cryptocurrency industry. You will be the trusted partner to a co-founder, keeping both their business and personal world running smoothly, with lighter support for the COO. This is not a basic scheduling role. It is for someone who anticipates needs, filters the noise, and protects an executive’s time and confidence.
🔑
Your Role
:
Most of your work will be with the co-founder, a mix of executive and personal assistant support. Expect to move between company work and personal logistics, always with discretion. You will:
Own the calendar.
Manage multiple calendars, business and personal, and schedule meetings, conferences, and appointments without conflicts.
Handle travel from start to finish.
Book flights, hotels, ground transportation, and itineraries, business and personal, and adjust fast when plans change.
Be the gatekeeper.
Review and prioritize email, respond when needed, and read, research, and route requests so the co-founder’s time goes to what matters most.
Run meetings behind the scenes.
Prepare materials, join to take notes when asked, and follow up on action items until they are closed.
Deliver the details.
Help with presentations and other deliverables, keep records and documents organized, and keep deadlines on track.
Manage expenses.
Document expenses in Expensify, assist with budgeting, and keep personal and business spending clearly separate.
Take care of personal logistics.
Handle appointments, reservations, household vendors, personal events, and personal correspondence and records.
Support the COO.
Provide light calendar management and a small amount of travel coordination.
✅
What You’ll Need
:
5+ years of administrative or executive assistant experience, ideally with personal assistant experience too.
Proven experience managing multiple calendars and travel logistics.
Excellent written and verbal communication, strong interpersonal skills, and presentation skills.
Exceptional organization, time management, and attention to detail.
Strong discretion with confidential business and personal information.
A proactive style: you anticipate needs, prioritize, and follow through independently in a fast paced, innovative environment.
Proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint, and Teams.
⭐
Nice to Have
:
Basic knowledge of cryptocurrency and blockchain, and a genuine passion for fintech and crypto.
Comfort using AI tools to support day to day productivity.
💼
What We Offer
:
💸 Competitive monthly compensation in USD.
🌴 15 paid vacation days per year plus all U.S. federal holidays.
💻 100% remote, with a professional home setup.
📈 A fast paced, high growth environment at the forefront of the global fintech and cryptocurrency industry.
🤝 A collaborative, positive culture through Veta Virtual and our client, with room to balance productivity and time to recharge.
🚀 Ready to Apply?
I
f you are ready to be the steady, organized right hand a busy executive relies on, apply today. Once you apply, you will be invited to complete a short two minute video question as part of our screening process. It is your first chance to show us your communication style and what makes you the right fit. We can’t wait to meet you!
United States- Canutillo, Texas
География найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
leadWashington, District of Columbia, United States
УдалённоRemote - US; Comfort and experience in working in a remote-first organizational, oftentimes asynchronously across many teams and timezones; We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status
УдалённоWhere Enterprise Support is primarily technical and customer-facing, this role resolves payment, identity/verification, account-access, onboarding, and project-related questions for contractors working across every timezone
Chicago, Illinois
United States- Mossville, Illinois
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW