Location: Remote - Americas
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
We are seeking a Security Operations Engineer to own the daily operation and continuous improvement of Alpaca’s SIEM and SOAR capabilities. You will onboard security logs, develop and tune detections, keep alerts actionable, maintain operational dashboards, and automate repeatable response actions.
You will be hands-on and operationally minded. You will keep log onboarding, detection quality, and alert handling consistent, and you will turn security signals into action as the business grows.
This role reports to the Enterprise Security Architect and works closely with Security, IT, DevOps, and Engineering.
The Security Team is 100% distributed and remote.
Things You Get To Do:
The core responsibilities of the Security Operations Engineer are focused on detection, response automation, operational excellence, and cross-functional coordination.
SIEM Operations and Detection Engineering:
Log Onboarding:
Onboard new security log sources across cloud, identity, endpoint, SaaS, and application systems, including parsing, normalization, and data quality checks.
Detection Development:
Build, test, and tune detection rules based on threat intelligence, incident learnings, and emerging attack techniques, mapped to frameworks such as MITRE ATT&CK.
Alert Quality:
Tune, enrich, and manage the lifecycle of detections so alerts stay actionable.
Detection Coverage:
Maintain detections for critical systems and priority attack techniques.
Operational Dashboards:
Build and maintain dashboards for alert volume, ingest health, and response status.
Incident Response & Metrics:
Incident Support:
Support security incidents with evidence collection, detection queries, and containment actions, working with IT, Engineering, and external partners.
Runbooks:
Develop and improve alert-handling and incident response runbooks and escalation paths.
Operational Metrics:
Track and report security operations metrics, including mean time to detect (MTTD) and mean time to respond (MTTR).
On-Call:
Participate in the Security Operations on-call rotation after onboarding and cross-training.
SOAR and Response Automation:
Playbooks:
Design, build, and maintain SOAR playbooks that automate repeatable response actions, including enrichment, containment, ticketing, and notification.
Triage and Investigation:
Triage, investigate, and respond to security alerts across endpoints, identity, cloud, network, and application logs.
Threat Hunting:
Run hypothesis-driven hunts based on threat intelligence and incident learnings, and turn findings into new detections.
Who You Are (Must-Haves):
Excited about Alpaca’s mission and what we’re building
3+ years of experience in Security Operations or detection engineering roles
Hands-on experience operating and tuning a SIEM
Experience building SOAR playbooks or equivalent response automation
Working with Linux
Scripting or automation experience (Python, Bash) for security operations tasks
Experience onboarding and parsing log sources from cloud, identity, and SaaS platforms
Strong alert investigation skills across identity, endpoint, network, and cloud environments
Understanding of common attacker techniques and detection methodologies
Experience supporting security incidents, including evidence collection, detection queries, and containment
Willing to participate in an on-call rotation
Strong written and verbal communication skills, especially during incidents
Comfortable working cross-functionally and handling escalations calmly and decisively
Who You Might Be
(
Nice-to-Haves):
Experience securing financial, trading, or other highly regulated platforms
Familiarity with compliance frameworks such as SOC 2 or ISO 27001
Experience with detection-as-code, GitOps, and CI/CD pipelines
Knowledge of cloud security logging (AWS/GCP/Azure) and SaaS security telemetry
Familiarity with Kubernetes-hosted security tooling
Experience working with a managed SOC or MSSP
Security certifications (GCIA, GCIH, GCED, or similar)
Ability to balance security rigor with operational efficiency and business needs
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: United States
What the Role Is
We’re hiring a
Staff Software Engineer
who’ll be the technical lead for a new Search team at Babylist. This new team will be focused on moving Babylist’s search capability in-house, making our search results more relevant and personalized, and partnering with other teams to transform search in the product from functional to delightful.
Registry building is the heart of the Babylist product. Every parent builds a list of dozens of products, from swaddle to stroller, with real stakes (a friend or family member is going to buy these things, and a baby is going to use them). As a universal registry, this registry also typically spans many retailers. This makes registry building on Babylist one of the most interesting search and personalization problems in consumer e-commerce.
This is zero-to-one work, with big ambitions. You’d build a search capability from the ground up, with a clear mandate from leadership to do it. In your first year, we expect to have rebuilt search to be highly relevant and personalized, and delivered big bets like universal search: one experience across items we sell and items from other retailers, and across products, guides and registries. We also want to work with Addie, our AI registry assistant, to have LLMs play a role in the search experience.
If you want to tune an established search system, this isn’t the right role. If you’ve worked inside a strong search team and want to build a new system from scratch at a company earlier in that journey, read on.
What You'll Own
A Staff Engineer at Babylist sets direction. You’ll be the technical lead for search: you decide where it goes over the next year or two, sequence the bets that get there, and make the technical and product calls along the way. You’re still in the code and will drive initiatives forward across multiple teams. You’ll have software engineering and machine learning engineering support on the team.
A few examples of initiatives you’d drive on the Search team:
Build search in-house.
Choose the architecture for indexing, retrieval and serving, and plan a seamless migration. The system you design replaces what we use today and is the foundation for everything below.
Define what a good result is.
Decide how we measure result quality, then improve it through query understanding, ranking and the behavioral signals we collect.
Unify search across everything we show.
One experience across items we sell and items from other retailers, and across products, guides and registries, including how to rank items we don’t sell next to ones we do.
Decide how search and recommendations fit together.
Bring what we know about a user and their registry into results, and decide how much retrieval and ranking search shares with our recommendation models.
Make search conversational.
Work with the Addie team, our AI registry assistant, on queries like “best stroller for urban family,” where the shopper describes a need instead of naming a product.
Like every Staff Engineer here, you will:
Take a fuzzy business problem from the first sketch through to production, and stay on the hook for whether it actually helped customers.
Build the platform or tooling other teams adopt by choice, and own it as it scales.
Set the standard for how search builds with AI. Decide what good looks like, build the patterns and evals that get agents there and catch the output that's confidently wrong before it ships.
Partner with product, design and data as a peer, shaping what's worth building from the start.
Coach Senior engineers through the hard calls, the ambiguous ones as much as the technical ones
Who You Are
You meet the Staff bar at Babylist. You’ve shipped production systems for enough years to have earned strong opinions, and you hold them loosely. You can pick up an ambiguous problem and start moving before anyone hands you the full picture. You’ve already changed how a team builds with AI, and the new way stuck.
On top of that, you’ve worked on search problems before, ideally in an e-commerce setting. This role needs depth in the systems behind search and a clear focus on the people using it. You bring:
Hands-on search experience:
building and running search in production, including indexing, retrieval, ranking and query understanding. You know how to keep a search service fast, relevant and reliable as traffic and catalog size grow.
Experience evaluating search quality:
offline and online, including relevance judgments and A/B tests.
A focus on the user:
you use query data, behavior and judgment about result quality to decide what to build, and you can connect a search change to what shoppers do, and to conversion or revenue.
Comfort building from zero:
you can define the problem, design the system and own it end to end.
You measure yourself by impact:
a customer outcome, or a system a dozen teams come to depend on.
Compensation
We post real numbers. For a US-based Staff Engineer, the starting base salary range is $233,500 to $290,700, plus a target annual bonus of 20 percent of base. That's total target cash of roughly $280,200 to $348,840. On top of that you get meaningful equity and a 401(k) match. Where you start in that range depends on your experience, and your pay grows from there with performance and scope.
How We Build
AI is the default here. Engineers run agentic sessions for most of the work, and a lot of the interesting engineering now lives in the scaffolding that makes the agents good: the eval harnesses, the curated context, custom review skills and fast CI. Agents also triage incidents and handle a big share of support. A human always owns the outcome.
The architecture is intentionally simple: one Rails monolith, MySQL and few moving parts. That's deliberate. Simple infrastructure lets us move fast and lets AI reason about the whole system, so the hardest problems are the ones in front of customers.
The Stack
Core app:
Rails, Packwerk, React, TypeScript, Sidekiq
Mobile:
iOS (Swift), Android (Kotlin)
Data, search & events:
MySQL, Snowflake, dbt, Airflow, Weaviate, WarpStream, Hex, Sigma
Machine learning:
deep learning, matrix factorization, retrieval & ranking, AWS SageMaker, MLflow
AI & dev tooling:
Claude Code, Devin, Linear, CodeRabbit, Warden, LangChain, Bedrock AgentCore, Maxim
Infra & ops:
AWS, Kubernetes, Terraform, GitHub Actions, Datadog, incident.io, LaunchDarkly
Key integrations:
Shopify (payments), Iterable (CRM)
Why Babylist
An engineer, expecting her first baby, couldn't find the registry she wanted. So she built it. That's how Babylist started, and it's still how we work: engineers solving problems for families. Becoming a parent is one of the biggest moments in a person's life. Millions reach it for the first time every year, making thousands of decisions and figuring it out as they go. That's who we build for, and we're a long way from done.
Ten million people give gifts through Babylist every year. We did more than $750M in revenue in 2025, up 45 percent over the year before, and we've been profitable for eight years while staying independent. So you can take on a hard, multi-year problem without watching over your shoulder for the next round or the next correction. And the team is small, around 65 engineers, so what you ship stays visible and your scope stays wide.
How We Work
Remote-first across the US and Canada, and we have been for years. That's not changing. We trust you to own your time and your outcomes, and we get everyone in a room together twice a year. Teams are small, pods of three to five engineers, so nothing you ship disappears into a committee. You'll work shoulder to shoulder with product, design and data, and with the partners across the business who rely on what you ship. You'll also stay close to customers yourself: sitting in on user interviews, watching session recordings, riding along with support. Here that's part of the engineering job, on a regular basis.
How We Hire
Three rounds, usually two to three weeks start to finish.
Recruiter conversation (30 minutes).
Trade context: what you want next, what we're building and straight answers on comp, team and remote.
Technical screen (1 hour).
One round, no AI, language-agnostic. Reach for Google when you normally would. We just want to see how you reason from first principles.
Final round (4 hours).
Four one-hour interviews: system design, AI-assisted coding with the tools you'd actually use here, product sense and culture and values. You'll hear back either way within 24 to 48 hours.
Benefits
Company-paid medical and fully covered dental and vision
A 401(k) match
Generous paid parental leave for birthing and non-birthing parents, plus a gradual return-to-work program
Winter Wonder Week, a paid company-wide week off at the end of the year
A remote-work stipend
Mental-health and wellness support
A Few Things to Know
We record and transcribe interviews to evaluate candidates, in line with applicable privacy laws.
We expect you to use AI in your work and we welcome it in the process, but what you submit and say should reflect your own thinking.
If you have a family member or close relationship with a Babylist employee, let your recruiter know.
Official outreach only ever comes from an @babylist.com address
We are looking for reliable, detail-oriented individuals to join our team as Part-Time Data Entry Specialists. Enter, update, and maintain information in spreadsheets, databases, and internal systems.
УдалённоBangalore; We evaluate applicants based on their qualifications, communication skills, reliability, and ability to perform the responsibilities of the role
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Dublin
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍Dublin, Ireland | 💰€100,000 - €130,000, Incentive Awards tied to your performance➕ benefits
⭐Our Finance team
We are looking for a dynamic Treasury Capital Manager in Dublin to become a key part of the team building the new Monzo European entity. Reporting into the Director of Treasury and Capital, you will shape, develop and implement the Capital management process and infrastructure in tandem with supporting the growth and strategic development of the business. As well as skills and experience in Treasury and Capital Management, the ability to adapt, be creative and work in a fast paced environment with wider Group colleagues will be essential talents as the business grows.
As part of a new and growing team, the Treasury Capital Manager will be responsible for ensuring that Monzo effectively manages its capital and ensuring compliance with regulatory requirements in Europe. This is an opportunity to be part of something from the start and make a real difference.
🔑
You’ll play a key role by…
Lead the planning and production of Monzo Europe’s ICAAP in line with regulatory capital requirements.
Develop capital plans and forecasts, including stress testing and scenario analysis.
Lead the planning and implementation work in line with Monzo’s recovery and resolution requirements including the Recovery Plan and Solvent Wind Down Plan.
Identify the impact of prudential regulatory change and supporting relevant teams to assess and adapt to the challenges.
Optimise the capital structure and allocation to support growth and strategic objectives.
Prepare and present regular financial reports and forecasts to senior management.
Building strong relationships with internal teams such as the business/product collectives to optimize the bank's capital structure and funding strategies.
Provide operational coverage for the Director of Treasury and Capital during holidays.
🤩We’d love to hear from you if you have…
A bachelor's degree in Finance, Economics, Accounting, or a related field. A Master’s degree or professional qualification (e.g., CFA, ACA, ACCA) is preferred.
A minimum of 5 years of experience in Treasury Capital management, within the banking sector, a consultancy, or regulatory body.
Have detailed knowledge/experience of the European regulatory requirements, and the ability to interpret what that means for the relatively unique circumstances of our bank.
Have the ability to coordinate, participate and lead projects to produce regulatory deliverables and maintain the Bank’s set of prudential documentation and supporting materials.
Excellent analytical, problem-solving, and decision-making skills.
Strong leadership abilities and experience in working across dispersed teams.
Exceptional communication and interpersonal skills.
Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!
🙌What’s in it for you
💰A salary range of €100,000 - €130,000 ➕Incentive Awards tied to your performance.
📍This role will have a hybrid working model, based in our Dublin office 2 - 3 days a week.
⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
🏝 Annual Leave - 34 days including public holidays (24 holiday days + 10 public holidays)
📚€1,200 learning budget each year to use on books, training courses and conferences.
🏥Private healthcare scheme
💰Pension scheme: the minimum contribution is 4% and Monzo matches any additional contributions that you make up to a maximum of 6%
💛Wellbeing benefits: financial education, women’s and men’s health support, mental health benefits, including coaching and counselling
🌈 The application journey has 3 key steps
An introductory call with a member of the Monzo Recruitment team
An initial call with the hiring manager
A series of role specific, behavioural & leadership principles interviews
This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.
You can read them here.
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
#LI-ÉS1
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: London
Workplace: Hybrid
Why loveholidays?
At loveholidays - we trailblaze together. We’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers’ personal holiday expert - the smart way to get away.
We’re using progressive tech to drive cutting-edge innovation and open the world to everyone. Within our Commercial and Support teams, you'll find a place to accelerate your growth by actively seeking learning opportunities and carving your own path. You'll create impact for our future by owning projects and shaping the business strategy to reach shared goals, all within our enhanced international community of collaborative and passionate teams.
About the team:
You’ll be joining our Brand Marketing team, bringing together Brand, Social, PR and Content to build awareness, strengthen trust and make loveholidays the easiest and most valuable way for customers to book their next holiday across our markets.
We put customers at the heart of everything we do, using insight, creativity and culture to create relevant work throughout the journey, from inspiring people to dream about their next getaway to helping them book and travel with confidence. We’re a curious, collaborative team who love understanding what makes our customers tick and turning those insights into work that earns attention, adds value and supports our mission to open the world to everyone.
The impact you’ll have:
Reporting to the Senior Social Media Manager, this is an exciting opportunity to join our brand team at loveholidays, providing hands-on tactical and strategic support to build the loveholidays brand across social media channels.
As Senior Social Media Executive, you will be instrumental in driving loveholidays’ brand engagement and visibility across various social media platforms. You will oversee the execution of our social media strategy, delivering our brand message across all live platforms with socially native, thumb stopping content. Your responsibilities will include end-to-end management and creation of social media content, managing social media platforms and communities, social listening and leveraging analytics to measure and optimise our channels for growth and content performance.
We are looking for a creative, with strong attention to detail, a passion for social media and building brand communities online, who can hit the ground running creating content for and managing our current content calendars.
Your day-to-day:
- Execute loveholidays’ social media strategy across all live platforms, bringing the brand to life through engaging, on-brand content that inspires travel and drives long-term community growth.
- Own and maintain the social media and marketing calendars, ensuring a consistent and timely flow of content aligned with company news, campaigns, product updates, seasonal moments and key marketing messages.
- Stay informed on social media trends, platform updates, emerging channels and audience behaviours, identifying opportunities to keep loveholidays’ content relevant, timely and culturally connected.
- Support the Senior Social Media Manager and wider content team in developing creative, community-led ideas, turning web content, customer insight and brand priorities into engaging social concepts and copy.
- Create high-quality, multi-format social content across video, photography, graphics, animation, written posts and interactive formats, ensuring every piece is adapted appropriately for each platform and audience.
- Own the execution of video-first social media content, from concept development and scripting through to filming, presenting, editing and publishing, while feeling comfortable both on and off camera.
- Use strong design skills to produce polished, platform-native creative, applying loveholidays’ visual identity and brand guidelines consistently across social assets, campaigns and content series.
- Develop, test and scale repeatable content formats; manage user-generated content and influencer activity; monitor and engage with the community daily; and analyse performance data to refine strategy and report results to stakeholders.
Your skillset:
- Strong understanding of social media best practices, platform behaviours and emerging trends
- Excellent visual judgement, with the ability to create thumb-stopping static and video content
- Hands-on content creation skills, including filming, starring-in, editing, curating and adapting content for different platforms
- Proven experience creating highly engaging content across Instagram, TikTok, Facebook and other relevant social channels
- Ability to analyse social media performance data, identify actionable insights and make practical content and channel recommendations
- Experience using social media management, reporting and listening tools, including Sprout Social, Canva, CapCut and social listening queries
Desirable:
- Experience working across multiple markets including UK, IE, DE and SE
- Experience bringing brand and marketing campaigns to life through social media
- Confident using AI tools responsibly to streamline social media workflows, including ideation, planning, reporting, content repurposing and social listening, while maintaining strong editorial judgement and brand standards
- Additional language capability in German, Swedish or Polish
The interview journey:
1. Intro meet with a member of the Talent Acquisition team - 30 mins
2. 1st stage with the Senior Social Media Manager - 45 mins
3. Final In-office interview to present a social task with Social Media Manager & a Senior stakeholder - 1 hr
Perks of joining us:
- Company pension contributions at 5%.
- Individualised training budget for you to learn on the job and level yourself up.
- Discounted holidays for you, your family and friends.
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum.
- Ability to buy and sell annual leave.
- Cycle to work scheme, season ticket loan and eye care vouchers.
At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.
Location: Rome, Italy
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Senior Business Development Manager
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for a
Senior Business Development Manager
to join our Rome team.
In this role, you’ll help us build new relationships with Rome and Lazio most premium and regarded grocery and stores, acting as a founding member of our regional growth efforts. You will drive both new business acquisition and the direct, hands-on rollout for top accounts with framework agreements already in place at HQ level—visiting individual stores directly to guide their activation process from contract to go-live.
What You’ll Be Doing
You will be a critical driver of our expansion in Italy, focusing on high-end partnerships, account activation, and providing a world-class onboarding experience for new merchants.
Here’s what your day-to-day might look like:
HQ Contract Rollout & Store Activation:
Work on existing framework agreements negotiated at Headquarters/Casa Madre level by visiting individual store locations, engaging directly with local store managers, and driving the end-to-end activation process.
Consultative Selling & Stakeholder Engagement:
Communicate with store managers and business owners through physical in-store visits, calls, and meetings to demonstrate the value of Deliveroo’s technology and ensure buy-in at the local level.
Hands-on Onboarding Support:
Guide partners through the joining and technical setup process, offering on-site support to ensure a seamless operational transition onto the platform.
Relationship Building:
Maintain strong relationships with local store teams and attend local meet-ups/events to stay connected with the regional retail and culinary community.
Market Expertise & Operational Feedback:
Use your industry knowledge to demonstrate how our products solve real-world challenges for premium partners, gathering local insights to refine our expansion strategy.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Sales & Activation Experience:
Significant experience in targeting new business with a "hunter" mindset, combined with a proven track record of executing store-level activations for accounts with central framework agreements.
Field & On-Site Availability:
Willingness and confidence to spend time on the field, visiting individual stores and engaging directly with local managers and operational teams.
Negotiation & Stakeholder Management:
Ability to navigate commercial discussions centrally and convince local store stakeholders to prioritize platform activation.
Strong Communication:
Confidence dealing with premium partners face-to-face, over the phone, and via email.
Tenacity & Problem Solving:
A resilient, proactive approach to overcoming operational barriers at the store level in a fast-moving environment.
Industry Knowledge:
A strong understanding of the retail, grocery, or restaurant industry is a significant plus.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3 stages. Find more about how we hire
here
.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Compensation
National Collective Agreement (CBA):
CCNL Commercio e Terziario
Classification Level:
Livello 3
The total target compensation OTE (On-Target Earnings, ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €35,200 – €48,000 gross per year, of which the base salary range is €26,000 – €30,000. The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner!
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
Pay Range:
€35.000
—
€48.000 EUR
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
The Infrastructure organization has the mission of building and delivering the compute orchestration environment, storage and data systems, and essential platform services behind all of Reddit.
The Infrastructure organization is looking to hire a backend software engineer to work collaboratively on a team dedicated to building out Reddit’s multi-cloud compute infrastructure. This is a high impact role where you will contribute to design, implementation, and operations for one of the largest sites in the world. The Infrastructure team’s mission is to provide a platform for teams to independently and effectively run their compute workloads in a performant, reliable, and secure way.
The position is a mix of software engineering and devops; a lot of the time, we are writing software to improve our compute infrastructure. But there is a substantial amount of troubleshooting and analysis to understand the real problems we face as we scale, and our customer’s workloads change.
What you’ll do:
Work collaboratively with a team of software engineers and systems engineers to create and maintain the foundational platform for running Reddit’s infrastructure.
Design, write, and deliver software to improve the availability, scalability, latency, and efficiency of Reddit’s products in Go and sometimes Python.
Guide and contribute feedback to the technical and strategic direction of the compute platform
Automate critical aspects of the development process such as service creation and management, as well as critical infrastructure operations.
Mentor backend developers across the company.
Be the go-to person for developers on complex problems
Who you might be:
10+ years of experience developing internet-scale software, preferably in infrastructure roles.
8+ years experience with cloud infrastructure systems is a plus (Kubernetes, AWS / GCE ecosystems).
Experience in influencing larger (500+ engineers) organizations on technical direction/best practices.
Experience working with cross-functional teams such as design, product, data teams to deliver great user experiences.
Strong focus on user experience, usability, scalability, and quality. You are an undying advocate for the user, and you have a deep intuition for how people think and how they interact with software at scale.
Software development experience in one or more general purpose programming languages; Python, Go, Rust, Java, C++.
Excellent communication skills to collaborate with a service-oriented team and company.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$286,700
—
$401,400 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: London
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
Senior Financial Control Analyst
📍London/Cardiff | 💰£56,000 - £75,000 +
Benefits
⭐ Our Financial Control Team:
Monzo is growing fast - new products, new markets and new locations. As we expand we need to make sure we can support our businesses and control our processes, so we are growing our team to meet these exciting new challenges! We are looking to introduce a Senior Financial Control Analyst on a 9 Month Fixed Term Contract.
Our team sits within Monzo’s Finance collective and our job is getting the numbers right. We’re currently a team of seven qualified accountants, split between our Cardiff and London offices, and we ensure the ledger’s correct at every month-end. We work closely with all areas of Finance and the product teams to make that happen.
🔑 You’ll play a key role by…
We're looking for a proactive, enthusiastic and commercially-minded accountant to work on our financial accounting, and help us build a world-class finance function. This role would be well suited to a qualified accountant with 2+ years of post-qualification experience.
We have some really exciting challenges under way like making sure we maximise our new SAP S4/HANA general ledger, expanding into the European Union, pushing forward with our automation plans, continuing to grow our customer base, growing our lending business and adding to our marketplace. You’ll work on scaling Monzo in a controlled way, while helping us optimise our financial control processes with the help of technology. You’ll report to our Financial Control Manager.
Your day-to-day:
Manage a tight process with the rest of our internal Finance team to ensure a swift month-end close process and group consolidation.
Understand the business and our products to write insightful management commentary.
Understand our accounting systems and make sure we are taking advantage of all features we can to minimise manual elements of reporting.
Embrace the opportunity to improve and transform processes, driving incremental improvements through to adoption of AI.
Learn SQL skills to run reports and propose solutions that make our processes efficient and scalable.
Support our year end process working with external auditors and our Financial Reporting squad.
Help review new products, assessing the accounting and implementing them in our banking platform and accounting system.
Work with the business to assess the impact of changes in accounting standards and make proposals on accounting policy matters for new products launched.
Help maintain the integrity of our chart of accounts and financial static data.
Resolve miscellaneous inquiries and support the overall finance team wherever needed - from forecasting and valuations, to bank transfers, transfer pricing and tax policy research!
🤩 We’d love to hear from you if…
You’re a qualified accountant with a few years’ post-qualification experience, ideally in financial reporting/controlling teams and working in a retail banking environment
You have a strong understanding of technical accounting standards
You have a great eye for detail
You’re fascinated by the banking and regulatory landscape, and have a good understanding of key financial controls
You’re a self-starter and enjoy tackling what needs doing, whether it’s making a bank transfer or pulling together reports for investors
You’re comfortable translating complex information into simple words for people with diverse backgrounds
You’re interested in using data (SQL skills would be a bonus)
You embrace change and are motivated to improve and innovate process
You thrive in a dynamic and constantly evolving environment
What we’re doing at Monzo excites you!
🙌 What’s in it for you
💰£56,000 - £75,000.
📍This role can be based in our London or Cardiff office, but we're open to distributed working within the UK (with ad hoc meetings in London)
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚 £1,000 learning budget each year to use on books, training courses and conferences.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more!
Read our full list of benefits
.
🌈 The application journey has 4 key steps
Recruiter Screening Conversation
Initial HM Interview
Role Specific Interview
Behavioural Interview
This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.
You can read them here.
#LI-TP1
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
The Ranking Platform team builds and runs the services that coordinate contextualized and personalized ranking on Reddit. We build infrastructure, including a scatter-gather ranking coordination service, feature indexes, and scalable data pipelines that power personalized feeds, search, and other Reddit products. We partner closely with machine learning engineers who develop and productionize models, and with ML Platform teams that build inference and training services and feature stores.
Our team mantra is “Intention over Attention.” We help users fulfill their intention for visiting Reddit by connecting them with relevant content and communities. We are a team of builders who value impact, personal growth, openness, and kindness.
How You’ll Have Impact
As Engineering Manager for Ranking Platform, you will lead the team building a robust, scalable, reliable, and performant ranking and indexing platform. You will partner with senior engineers, backend architects, product managers, and ML leaders to translate product needs into a clear platform strategy and deliver it from ideation through production.
You will be accountable for the team’s health, growth, execution, and operational excellence. Working with technical leaders, you will guide architecture and investment decisions, improve the experience of teams building on the platform, and balance new capabilities with reliability, latency, and infrastructure cost.
What You’ll Do
Lead: Set the team’s direction and roadmap with senior engineers and partner teams. Select, scope, and deliver high-impact initiatives that evolve the ranking coordination services, ML indexes, and data pipelines supporting Reddit’s feeds and discovery experiences.
Build: Hire, onboard, and develop a high-performing engineering team. Set clear expectations, provide actionable feedback, manage performance, and create growth opportunities for engineers at different career stages. Maintain direct feedback loops with engineers using the platform, and use their feedback and adoption patterns to guide investment.
Amplify: Coach engineers and technical leaders, delegate meaningful ownership, and build a culture of technical excellence, inclusion, and knowledge sharing. Protect engineers’ focus time by removing blockers, reducing unnecessary interruptions and keeping processes lightweight.
Deliver: Turn multi-quarter platform investments into achievable milestones. Manage dependencies and risks, communicate tradeoffs and progress, and adapt priorities as partner and business needs evolve.
Operate: Drive operational excellence through incident response, blameless postmortems, observability, safe rollouts, and proactive system hardening. Establish clear reliability and performance goals and use them to guide investment. Plan realistically for on-call work and unexpected requests, make reprioritization explicit and address unsustainable operational load.
Collaborate: Build strong partnerships with Feed, Search, Ads, ML Platform, and infrastructure teams. Align roadmaps, resolve competing requirements, and make platform capabilities easier to adopt and operate.
Evolve: Guide architectural improvements and engineering best practices that make ranking systems more efficient, maintainable, and scalable. Create space for experimentation and continuous learning while holding a high bar for production readiness, spotting unnecessary complexity and recognizing where simplification or consolidation would improve maintainability and help teams work more effectively.
What We’re Looking For
5+ years of people management experience leading high-performing engineering teams, including hiring, coaching, career development, and performance management.
7+ years of experience building large-scale backend distributed systems, including substantial experience developing and shipping production software.
Experience leading teams or major initiatives in ML infrastructure, recommendation or ranking systems, indexing, or streaming and batch data pipelines.
Strong technical judgment in high-throughput platform services and APIs, with the ability to guide tradeoffs among reliability, latency, scalability, data freshness, and cost alongside senior engineers.
A track record of defining technical direction and delivering platform initiatives across multiple quarters and teams, with clear prioritization and measurable outcomes.
Experience improving production operations through deployment automation, monitoring, system diagnosis, incident management, and reliability engineering.
High empathy, excellent organizational and communication skills, and the ability to build consensus across engineering and product teams. You can explain complex technical decisions to technical and non-technical audiences and lead effectively in a distributed environment.
Experience with Go or Python; Kubernetes, Docker, AWS, or GCP; data systems such as Redis, Postgres, Memcached, Solr, or Milvus; and streaming frameworks such as Apache Beam or Flink is a plus.
BS degree in Computer Science, a similar technical field, or equivalent practical experience.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$230,000
—
$322,000 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: New Delhi, India
Workplace: hybrid
The Global Tax Team is looking for an experienced
Senior Tax Specialist
to anchor our direct income tax compliance and US GAAP tax reporting from India. Working closely with our US-based Senior Tax Compliance & Reporting Manager, you will own the data, calculations and documentation behind the group's quarterly and annual income tax provision under ASC 740, and support the corporate income tax compliance cycle for our legal entities worldwide.
This is a hands-on, detail-driven role at the centre of the group's tax reporting cycle. You will work across a large multinational footprint, coordinate with external preparers and local finance teams in multiple regions, and help build a reporting process that is accurate, auditable and increasingly automated.
Key Responsibilities
US GAAP tax provision (ASC 740):
Prepare the quarterly and annual income tax provision for group legal entities — current and deferred tax, deferred tax proofs, effective tax rate reconciliation, valuation allowance assessments and return-to-provision true-ups.
Uncertain tax positions:
Support the identification, measurement and documentation of uncertain tax positions (ASC 740-10 / FIN 48), including the roll-forward and supporting memoranda.
Direct tax compliance:
Coordinate the end-to-end corporate income tax compliance cycle across our entities — data gathering, validation against the general ledger, instructing and managing external preparers, technical review of draft returns and book-to-tax reconciliations, and approval of advance/estimated tax payments.
India compliance support:
Support Indian direct tax obligations for the local entity, including corporate income tax returns, TDS/withholding compliance, tax audit requirements and related filings.
Account reconciliation:
Reconcile current and deferred income tax accounts, maintain tax payable and tax receivable schedules, and track withholding tax credits and foreign tax credits across jurisdictions.
Reporting & disclosure support:
Prepare inputs for income tax disclosures and supporting schedules, and support data collection for Pillar Two / GloBE and country-by-country reporting.
Audit & controls:
Support statutory auditors and local tax authority reviews by preparing documentation, reconciling positions and drafting responses. Maintain evidence of tax process controls in line with SOX readiness requirements.
Legislative monitoring:
Track direct tax law changes in key jurisdictions and assess their impact on the provision, the effective tax rate and compliance obligations.
Calendar management:
Maintain the global direct tax compliance calendar and provision timetable, and drive adherence to close deadlines.
Process improvement:
Identify and implement improvements to tax data collection, provision workpapers and reporting — reducing manual re-keying, strengthening data integrity and shortening the close cycle.
Skills, Knowledge & Expertise
Education:
Bachelor's degree in Accounting, Finance, Commerce, Economics or a related field.
Certification:
Chartered Accountant (CA) qualified, or CPA / Master's in Taxation or equivalent. Strongly preferred.
Experience:
6+ years of direct tax experience in an international company or a Big 4 / large consulting firm, with a substantial portion dedicated to income tax accounting and corporate income tax compliance.
US GAAP provision:
Demonstrable hands-on experience preparing income tax provisions under
ASC 740
— current and deferred tax, effective tax rate reconciliation, valuation allowances, return-to-provision and uncertain tax positions. Experience supporting a multi-entity, multi-jurisdiction provision is a strong advantage.
Direct tax compliance:
Proven track record managing corporate income tax compliance cycles, including reviewing returns and workpapers prepared by external firms and reconciling them to the financial statements.
Indian tax:
Working knowledge of Indian direct tax — corporate income tax, TDS, tax audit and related filing requirements.
International tax awareness:
Familiarity with the modern international tax landscape — BEPS, Pillar Two / global minimum tax, withholding taxes, double tax treaties and transfer pricing documentation requirements.
Technology stack:
Hands-on experience with ERP systems (NetSuite, Workday or comparable) and strong Excel/Google Sheets skills. Experience with tax provision software (e.g. ONESOURCE Tax Provision, Longview) or data tools (Alteryx, Power BI) is highly desirable.
Controls:
Exposure to SOX or comparable internal control environments, and comfort documenting and evidencing tax process controls.
Soft skills:
Strong analytical and project management skills, high attention to detail, and the ability to work to a fixed close calendar across time zones.
Work style:
A self-starter who thrives in a fast-paced, high-growth environment while managing multiple priorities and deadlines.
Language:
Advanced command of English, written and spoken.
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Trondheim, Norway
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the Team
Calling all team-players - are you looking for a flexible role that could shape the future of retail? If so, then let’s talk!
We are looking for a Grocery Associate with an ''on-call'' 0 hours contract to join our Wolt Market team in Trondheim! 🤩 With 0 hours contract, we estimate that you'll work 1-4 shifts per week. If you're performing well in the job, there's a possibility in the future for you to get a contract with proper weekly working hours.
Do you enjoy working in a dynamic environment, care about great customer service, and want to be part of a fun, young team? Are you 16 or older? If you answered yes, we encourage you to keep reading!
About the Role
The role you’re reading about is part of Wolt Market, our own grocery stores that deliver outstanding convenience and world-leading customer service. Wolt Market is a fantastic concept: customers can order groceries and have them delivered at lightning speed!
We are looking for Grocery Associates to join our fantastic team at Wolt Market Trondheim. If you are 16 or older, you are warmly welcome to apply! In this role, you will be at the core of our daily operations, making sure that all orders coming in from customers are picked and ready to be collected by our courier partners.
Our store is open 7 days a week, which means you must be able to work weekends and at different times during Wolt Market’s opening and delivery hours. If you are a team player, enjoy working independently, and have a good sense of humor, you might be the person we’re looking for!
What you’ll do
Receive orders through our app
Pick and pack groceries and hand them to courier partners
Receive food and supplies delivered by our suppliers
Manage our internal systems, which contain accurate information about nutrients and allergens
Keep the store tidy and clean
Our expectations
You are proactive and a fast learner with the ability to multitask
Flexibility to work evening shifts, including weekends and public holidays. Our Wolt Market is open 07:00-00:00. Your working hours will end by 21:00 at the latest.
You are located in the Trondheim area and have the right to work in Norway
You are fluent in English.
What you get by joining us
Wolt credits cashback benefit
Employee assistance program
Wolt-wide training programs
Next steps
The store address is Fjordgata 56-58, 7010 Trondheim.
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙🚀
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Denver, CO, United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Overview
Fanatics Betting & Gaming is continuing to build and evolve AI-powered customer experiences through our GenAI customer service chatbot (FBGA) and our internal co-pilot for customer service agents, ARENA. The quality of those experiences depends on the knowledge behind them. As Senior Manager, Knowledge Management, you will lead the team that owns that knowledge base, turning what we learn from customer cases into the best user experience possible, whether for our end customers or internal stakeholders.
You will work with automated tooling developed by our Engineers to build and refine knowledge articles (KAs), drawing on input from stakeholders, operational data from our customer contacts, and signals from our evaluation and quality data. You’ll be Operations’ primary partner to Product and Engineering on knowledge, content, and the systems that deliver it.
This role suits an exceptionally organized leader who can run a disciplined content lifecycle, translate case data into prioritized action, and operate comfortably from strategy through execution.This role suits an exceptionally organized leader who can run a disciplined content lifecycle, translate case data into prioritized action, and operate comfortably from strategy through execution.
Responsibilities
Knowledge base ownership
Own the knowledge base that powers FBGA and ARENA, including its structure, taxonomy, content, accuracy, and coverage
Establish and run a content lifecycle with clear owners, testing and review cadences, and approval workflows, so content stays current as policies, products, and states change
Set and enforce content standards that keep knowledge consistent, compliant, and easy for both people and AI to use
Drive the evolution of internally developed tools and automated processes so that Knowledge can scale and keep pace with the broader business
Insights and trend analysis
Drive analysis of trends across case types and subtypes, focusing on containment, escalation, repeat contact, and delivering a quality user experience.
Turn trends and quality findings into a prioritized backlog of content, process, and product improvements, and see them through to impact
Deliver regular readouts to Operations leadership and partner teams that connect knowledge changes to measurable outcomes
Cross-functional partnership
Serve as the Operations lead partner to Product and Engineering on knowledge systems, tooling, and the requirements that shape how knowledge reaches FBGA and ARENA.
Partner with our Quality team to act on evaluation findings, and with our Go-To-Market team so launch content is ready before go-live
Surface customer and operational insights to Product, Marketing, Compliance, and other frontline teams
Team leadership
Lead, hire, and develop the Knowledge team, setting clear priorities and raising the bar on rigor and ownership
Build the operating rhythm for the team, including planning, intake, prioritization, and reporting, so work is visible, organized, and predictable
Ensure the team follows all internal and external guidelines and regulations.
Qualifications
8+ years of experience in operations, knowledge management, customer experience, or a related field, including leading teams.
Proven ability to build and run a content or knowledge function with defined standards, ownership, and governance.
Strong analytical skills, with the ability to synthesize large amounts of case and performance data into clear priorities and recommendations.
Track record of partnering effectively with Product and Engineering teams on requirements, prioritization, and delivery.
Rigorous attention to detail and strong organization, with the ability to manage many parallel workstreams and deadlines.
Exceptional written and verbal communication, including the ability to tell a clear, data-backed story to senior leaders.
Ability to operate from strategy to execution, and to turn strategy into operating practice.
Ability to pass required licensing mandated by state racing and gaming regulatory bodies.
Bachelor’s degree or equivalent experience.
Preferred Qualifications
Experience with AI-assisted support, chatbots, or retrieval-based knowledge systems, and how content quality affects their performance.
Experience in online sportsbook, casino, or poker, or another regulated, fast-moving environment.
Familiarity with proprietary online gaming tools, systems, and reports (Fraud, Payments, Gaming, Sportsbook).
Experience with knowledge management platforms and content analytics.
Hands-on SQL or data analysis skills.
Deep empathy for the customer and curiosity about technology as a customer experience enabler.
Master’s degree
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$150,000
—
$170,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview:
Reporting to the Corporate Accounting Manager, this role is suited to a strong part-qualified accountant with relevant finance experience. You will take ownership of accurate accounting and reporting of SIEE actuals, primarily supporting Software Technology Operations, with a focus on Digital, Technology, & Information Svcs, Gaming, Developer & Future Technology and the Engineering team.
You will work closely with Finance business partners and the central finance team to deliver a controlled month-end close, reliable reconciliations and clear variance analysis. Strong communication, organisation and prioritisation skills are essential. The role is predominantly Corporate Accounting, with scope of supporting Pricing responsibilities in future, which sit within the Stock Accounting team following handover.
What you'll be doing:
Financial Accounting related tasks:
Prepare monthly Software Technology Operations cost centre journals, Accruals, Prepayments, Reclasses, Recharges, Capex Postings, Depreciation. In accordance with month end timelines.
Review GL coding across key P&L accounts and ensure costs are allocated to the appropriate cost centres, profit centres and legal entities.
Prepare, review and clear open balance-sheet items monthly, investigating differences and resolving outstanding balances promptly.
Maintain the fixed asset register and support capital expenditure accounting, including capitalisation calculations, construction in progress, depreciation and amortisation specifically for Software Tech Ops team but also cover for our other teams.
Support Accounts Payable with overhead-related queries, particularly those arising within Software Technology Operations.
Assist business users with SAP-related accounting and reporting issues.
Work closely with Software Technology Operations stakeholders through regular meetings to ensure accurate purchase order management, timely goods receipting and invoice submission, resolve accounting queries, maintain supporting documentation and respond to ad hoc requests.
Provide GTO with relevant tax information relating to overhead costs and fixed assets.
Support Internal Audit, SOX and External Audit with accurate general ledger data and supporting documentation within agreed timelines.
Complete National Statistics questionnaires within required timelines.
Identify and implement continuous improvements to accounting processes, supporting robust controls, appropriate segregation of duties, knowledge transfer and reduced key person dependencies.
Meet regularly with business stakeholders to resolve accounting matters, maintain supporting documentation and respond to ad hoc requests.
Cross-functional support across the team, with the flexibility to step into different responsibilities, provide cover during absences or busy periods, and build a broad understanding of the team’s activities within the Corporate Accounting Team.
Stock Accounting / Pricing support:
Support Pricing responsibilities within the Stock Accounting team for approximately one day per week, following agreed handovers, to support continuity and enable the transition from temporary resource coverage.
What we’re looking for:
Part-qualified accountant studying towards ACCA, ACA or CIMA.
At least two years’ relevant experience within a finance team ; two to three years’ experience is preferred.
We are a large multination company with some cross overs with wider Europe, US and Japan, so any experince working within a multinational would be useful.
Prior experience of accounting for IT, R&D or Engineering operating expenditure (Opex) and Capex experience preferred.
Systems literate – with experience of SAP and Business Warehouse preferable.
Intermediate Excel skills
Experience of contributing to a controlled, well-ordered financial close, including journals and balance-sheet reconciliations.
Ability to work within a time pressured environment and to strict deadlines.
S
trong time-management and organisational skills
Good communication skills
Experience of working closely with non-finance business stakeholders and building effective working relationships across the organisation is preferred, particularly within technology or engineering functions.
A proactive and conscientious working attitude, as well as ability to use initiative.
Accuracy and attention to detail to ensure accurate reporting.
Benefits
Discretionary bonus opportunity
Hybrid Working (within Flexmodes)
Private Medical Insurance
Dental Scheme
25 days holiday per year
On Site Gym
Subsidised Café
Free soft drinks
On site bar
Access to cycle garage and showers
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview:
We are looking for an Associate Paid Media Planner to join our Global Media team, supporting paid media campaigns across PlayStation’s global games portfolio. This is an opportunity for someone early in their media career to work on high-profile campaigns and collaborate with internal teams, external partners and media agencies.
Working alongside experienced planners, you will contribute to the development and evaluation of media plans, helping translate marketing objectives, audience insights and investment priorities into effective media activation. You will also support campaign delivery, performance reporting and optimisation across markets and channels. We are looking for someone organised, analytical, curious and eager to develop their media planning expertise in a global environment.
What you'll be doing:
Media Planning & Campaign Delivery
Support the planning and delivery of global paid media campaigns across PlayStation’s games portfolio.
Contribute to the development of media plans, working with internal stakeholders and agency partners to translate marketing objectives and audience insights into effective channel, audience and investment recommendations.
Evaluate media recommendations across markets, audiences and channels, identifying opportunities to improve plans and ensure alignment with campaign objectives, audience priorities and budgets.
Coordinate planning milestones, approvals and launch requirements, escalating issues when needed.
Apply media planning fundamentals, including audience targeting, channel selection, reach, frequency and budget allocation, to inform recommendations and improve campaign effectiveness.
Maintain accurate campaign documentation, trackers and planning materials.
Agency & Stakeholder Collaboration
Coordinate agency deliverables, track progress and follow up on outstanding actions.
Build and maintain productive relationships with internal and external stakeholders to support effective collaboration and campaign delivery.
Support campaign updates, planning presentations and stakeholder communications.
Capture market feedback and help coordinate requirements across global and local teams.
Identify and escalate delivery risks, delays or missing information to senior planners.
Campaign Performance & Measurement
Support monitoring of paid media performance against agreed objectives and KPIs.
Consolidate campaign reporting, performance updates and post-campaign analysis with agency and measurement teams.
Identify emerging performance trends, learnings and potential improvements for discussion with the wider team.
Develop an understanding of how media investment contributes to brand and commercial outcomes.
Document and share campaign learnings.
Planning Processes & Continuous Improvment
Maintain planning templates, campaign trackers and reporting processes.
Help keep budgets, timelines, deliverables and decisions visible to the team.
Contribute ideas to simplify workflows and improve collaboration.
Stay informed about digital media, advertising platforms, gaming and emerging technologies.
Build familiarity with data, reporting and AI-enabled tools for day-to-day planning.
Support wider media initiatives, including the Retail Media Centre for Enablement (C4E), working with internal teams and agency partners to improve capabilities, processes and ways of working.
Support the development of retail media reporting, benchmarks and best practices, helping identify opportunities to improve campaign effectiveness.
Key Performance Indicators
Deliver assigned planning tasks accurately and on time, supporting successful campaign launches.
Contribute thoughtful, data-informed recommendations that help improve media plans and campaign effectiveness.
Maintain clear and current campaign documentation and trackers.
Build effective relationships with internal stakeholders and agency partners.
Support timely and accurate reporting, contributing useful observations and learnings.
Identify and communicate potential delivery risks in a timely manner.
Demonstrate ongoing development in planning knowledge, analytical skills and independent judgement.
What we're looking for:
2+ years of relevant experience in paid media, media planning, digital marketing or a related discipline.
Foundational understanding of paid social, online video, programmatic display and paid search.
Familiarity with campaign objectives, audience targeting, media planning principles and performance metrics.
Experience supporting campaign planning, activation, reporting or optimisation.
Strong organisation, attention to detail and ability to manage multiple deadlines.
Good analytical skills and working knowledge of Microsoft Excel and PowerPoint.
Clear written and verbal communication skills and a collaborative, proactive approach.
Willingness to learn, ask questions and take on new responsibilities.
Preferred Qualities:
Experience within a media agency, particularly digital or integrated media planning.
Exposure to multi-market or international campaigns.
Familiarity with media planning tools, reporting platforms or digital advertising platforms.
Interest in gaming, entertainment, technology or consumer marketing.
Experience using AI or automation tools to improve productivity or analysis.
A degree or equivalent relevant professional experience.
Benefits:
Discretionary bonus opportunity
Hybrid working model (FlexModes)
Private Medical Insurance
Dental Scheme
25 days holiday per year
On Site Gym
Subsidised Café
Free soft drinks
On site bar
Access to cycle garage and showers
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote-US
Workplace: Remote
Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide.
Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/!
We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm.
Phantom is building the global trading app for mass adoption. We’re hiring a mid-level Copywriter in our Brand Innovation Group who can turn complex ideas into language people get instantly, while also shaping a brand voice that feels native to Gen-Z and the wider culture we’re trying to build.
You’ll split your time between innovative brand campaigns, Product Marketing, and Growth Marketing. You’ll also bring ideas and projects to life that actually matter in culture: spotting what’s resonating on social (especially TikTok), reading taste, and turning those signals into work that extends Phantom beyond pure product messaging.
RESPONSIBILITIES
Ideas, Culture and Social
- Have a refined pulse on social media, especially TikTok, and the broader cultural currents that shape Gen-Z taste, humor, and attention.
- Bring big-picture thinking to the table: identify cultural moments, trends, or community behaviors worth engaging with, and propose concrete ways Phantom can show up.
- Develop, champion, and help deploy ideas and projects that build culture around the brand, not just promote features. This could include stunts, community campaigns, content series, or other formats that go beyond standard marketing.
Product Marketing
- Write copy for social and website that supports launches and feature releases, with language that feels clear, specific, and culturally current.
- Partner with product marketing managers to turn positioning into sharp, audience-native writing.
- Draft in-app copy (feature announcements, empty states, onboarding moments) in close collaboration with design and product.
- Help keep Phantom’s tone of voice consistent and distinctive across every surface, using brand guidelines as the foundation while pushing them forward where culture demands it.
Growth Marketing
- Write lifecycle copy for email, push, and in-app messaging that moves people from signup through activation and ongoing engagement.
- Write paid acquisition ad copy and generate variations for testing, with a feel for what actually resonates with Gen-Z and mass audiences.
- Work with growth marketers on test hypotheses, then use results to decide what to scale, revise, or kill.
- Adapt copy to audience segment, channel constraints, and market while keeping the brand’s cultural point of view intact.
QUALIFICATIONS
- 4+ years as a copywriter or in a similar creative role, with a portfolio that shows strong digital and brand writing and evidence of strategic or idea-led work that has cultural reach.
- Exceptional writing and editing skills: clarity, tone, voice, and the ability to make complex things feel simple and human.
- Genuine fluency in Gen-Z language, platforms, and culture. You know what feels native versus what feels forced.
- Comfort thinking in bigger ideas and turning them into executable projects, plus a track record of (or clear desire for) work that builds culture and reflects real taste, not just executing briefs or campaigns.
- Excellent communication and storytelling skills. You can explain product value and also shape how people feel about the brand.
- Experience collaborating across functions, including with technical or product teams, and influencing without formal authority.
- Understanding of marketing principles, digital tactics, and how to use performance data to improve work
Why Work With Us
Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.
- Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world.
- Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless.
- Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation.
Benefits (only available to full-time employees)
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision): base plan 100% covered
- Flexible hours and a long-standing, supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Wellness stipend
- Weekly meal stipend
- Learning & Development stipend
- Remote / WFH set-up stipend
We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
Location: Dubai, United Arab Emirates
Workplace: on-site
Deluxe Holiday Homes is hiring an additional Reservations & Sales Agent for its Dubai office. You will convert inquiries into confirmed reservations, grow stay extensions and repeat business, and deliver a seamless guest experience from first contact to check-out. Fluency in Arabic or Russian is essential, as you will serve guests and partners from these key markets.
Responsibilities
Sales and Revenue Generation
Make outbound calls to in-house and past guests to offer stay extensions, renewals and promotions, contacting guests proactively ahead of check-out.
Generate direct bookings through local portals, OTAs and other available channels.
Apply approved discounts and promotions on OTA channels, mainly Airbnb, and other relevant platforms.
Understand pricing structures and identify upselling and additional booking opportunities.
Work with the Revenue Manager and Business Development Manager (BDM) on rates and pricing to secure reservations and extensions.
Build and maintain long-term relationships with travel agencies and business partners.
Inquiry Handling & Guest Advisory
Respond promptly to booking inquiries via phone, SMS, WhatsApp, email and other channels.
Identify each client's needs and recommend the most suitable properties and booking options.
Maintain in-depth knowledge of property features, facilities, locations and surrounding communities.
Clearly explain property rules, regulations and booking conditions before confirmation.
Arrange in-person property viewings through the designated viewing agent, and follow up to convert interested clients into confirmed bookings.
Deliver excellent service to prospective, arriving and returning guests.
Reservations, Contracts & Payments
Manage vacation rental bookings based on availability and guest preferences.
Prepare reservation quotations, and ensure rental agreements are issued for all stays over one month, particularly extensions.
Process payments and issue booking confirmations with the Accounts Department, ensuring payment is received before confirmation.
Follow up proactively to collect outstanding payments and instalments before their due dates.
Record confirmed bookings and guest details accurately in the company database and Property Management System (PMS).
Pre-Arrival & Guest Coordination
Collect required guest documents and information before arrival.
Send pre-arrival registration links to enable building access.
Coordinate with internal departments to resolve guest inquiries and operational issues.
Handle escalations and prepare reports as requested by management.
Perform other duties as assigned by management.
Sales Targets & KPIs
Achieve monthly and annual sales targets.
Meet individual targets for booking revenue, reservation conversion and overall sales performance.
Consistently meet assigned KPIs, including response time, follow-up activity, lead conversion and booking closure rates.
Maximize revenue through stay extensions, repeat bookings, upselling and direct reservations.
Essential
Fluent spoken and written English, plus fluency in
Arabic or Russian
.
2+ years' experience in hospitality sales, reservations, vacation rentals or real estate leasing, ideally in the UAE.
Proven track record of meeting sales targets and converting leads.
Strong phone, WhatsApp and email communication skills with a customer-first attitude.
Working knowledge of OTA platforms, particularly Airbnb and
Booking.com
.
Preferred
Experience with a Property Management System (PMS) and CRM tools, with disciplined record-keeping.
Knowledge of Dubai communities, short-term rental regulations and tenancy processes.
Existing network of travel agencies or corporate clients.
Proficiency in MS Office or Google Workspace.
Key Competencies
Results-driven, highly organised, persuasive, responsive under pressure, and able to work flexible hours, including weekends, to match guest demand.
Location: Colombia
On behalf of
NDA, Advertising Technology
, SD Solutions is looking for a talented
Customer Support Specialist
to join the team.
The ideal candidate is proactive, customer-oriented, and proficient with AI tools and platforms. You will be responsible for engaging with potential users, introducing them to the platform, conducting product walkthroughs, and providing ongoing support via email.
This role combines proactive customer outreach with reactive support, helping users understand the product while collecting feedback and escalating technical or product-related requests to the relevant teams.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
Proactively contact identified prospects and introduce them to the platform
Conduct product walkthroughs and educate new users on platform capabilities
Provide email-based support and assist users with platform-related questions
Help users understand and navigate the product effectively
Escalate technical issues and product-related requests to the R&D or product teams
Collect user feedback and communicate insights to the product team
Maintain clear and structured communication with users
Contribute ideas for improving customer support processes and tools
Requirements:
Previous experience in
Customer Support, Customer Success, or similar roles
Experience with
AI-powered products or technology platforms
Strong understanding of AI products and ability to explain their functionality clearly
Excellent written communication skills
Customer-oriented mindset and proactive approach
Ability to work independently and take ownership of tasks
Strong problem-solving and organizational skills
Comfortable working with US-based customers and aligning with US East Coast working hours
Preferred Qualifications:
Familiarity with customer support tools such as Intercom
Ability to suggest and implement improvements to customer support workflows
About the company:
Our client, NDA, Advertising Technology is a fast-growing platform that automates creative optimization through machine learning. Their technology enables global brands to scale high-performing ads using data-driven automation, backed by top-tier investors and accelerators.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
УдалённоColombia
United States
seniorDublin
ГибридseniorLondon
Rome, Italy; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоRemote - United States
seniorLondon
УдалённоRemote - United States
ГибридseniorNew Delhi, India; Strong analytical and project management skills, high attention to detail, and the ability to work to a fixed close calendar across time zones
Trondheim, Norway
seniorDenver, CO, United States
United Kingdom, London
United Kingdom, London
УдалённоRemote-US; We strongly encourage candidates of all backgrounds to apply