Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring SELECTION HOSTESS for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Selection Hostess
assists the management onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Strong communication, problem solving and interpersonal skills.
Customer service and conflict resolution skills.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
Warmly welcome guests as they arrive, providing a friendly and inviting atmosphere.
Offer assistance, answer inquiries, and direct guests to their designated areas.
Manage reservations, ensuring accurate recording and timely communication with the kitchen and serving staff.
Use reservation systems to track and organize bookings.
Organize and optimize seating arrangements to accommodate reservations and walk-in guests.
Consider factors such as server sections, table turnover, and special requests.
Maintain a wait-list during peak hours, keeping guests informed about estimated wait times.
Provide alternatives or recommendations to enhance the guest experience.
Act as a communication hub between guests, servers, and kitchen staff to ensure efficient service.
Relay special requests, allergies, or other pertinent information to the appropriate personnel.
Be knowledgeable about the menu, including daily specials, ingredients, and preparation methods.
etc.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: ASTORIA GRANDE, Worldwide
ISMIRA Agency is hiring HOSTESS for ASTORIA GRANDE cruise ships!
ASTORIA GRANDE
invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece.
POSITION SUMMARY:
The Hostess
assists the management onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally.
Customer service-oriented role responsible for welcoming guests, checking seating assignment, and ensuring their overall dining experience is pleasant. Restaurant Hostesses are the first point of contact for guests and are expected to provide excellent customer service. Friendly and outgoing personality, excellent communication skills, and the ability to multitask. Restaurant Hostesses must also be able to handle customer complaints or issues in a professional and timely manner.
WHAT COMPANY OFFERS:
Opportunity to travel to the ports of Turkey, Egypt and Greece
Free meals and accommodation
The ticket is at the expense of the employer
The contract is 6-7 months
The salary is paid in euros. A bonus system for rewarding employees, as well as tips
No visa required
REQUIREMENTS:
Age 18+
Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan.
Fluency in Russian is mandatory
Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions)
A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required.
Strong communication, problem solving and interpersonal skills.
Customer service and conflict resolution skills.
Ability to work well under pressure and in a constantly challenging environment.
RESPONSIBILITIES:
Warmly welcome guests as they arrive, providing a friendly and inviting atmosphere.
Offer assistance, answer inquiries, and direct guests to their designated areas.
Provide alternatives or recommendations to enhance the guest experience.
Relay special requests, allergies, or other pertinent information to the appropriate personnel.
Be knowledgeable about the menu, including daily specials, ingredients, and preparation methods.
Promote special offerings, promotions, and upsell items to enhance the overall dining experience and increase revenue.
Encourage guests to explore new menu options.
Monitor and maintain cleanliness in the waiting area, ensuring a tidy and welcoming environment.
etc.
The number of spots is limited!
Send us your RESUME here via the APPLY TO POSITION button
Last update: 14 декабря 2024
Location: Düsseldorf - Stadtbezirk 1, Germany; Frankfurt am Main, Germany; Ingolstadt - Unterhaunstadt, Germany; Wandsbek, Germany; Cologne, Germany
Verwandeln Sie Ihre Leidenschaft für Luxus in eine Karrierechance. Entdecken Sie die Welt der Premiummarken und hinterlassen Sie einen bleibenden Eindruck in den Bereichen Mode, Schönheit, Schmuck oder Automobile.
Über die Rolle:
Als Evaluator für Luxusmarken tauchen Sie in die Welt des Luxus ein, um Kundenerfahrungen diskret zu bewerten und kritisches Feedback zu geben, das den Marken hilft, ihre Dienstleistungen zu verbessern. Ob Sie Boutiquen besuchen, online einkaufen oder ein Produkt zurückgeben - Ihre Stimme prägt die Zukunft des Luxus.
Flexibilität - jeder Besuch in einem Geschäft dauert etwa 20 Minuten, so dass Sie die Flexibilität haben, mehrere Aufgaben zu erfüllen.
Häufige Gelegenheiten - führen Sie mehrere Einsätze pro Monat durch und arbeiten Sie mit einigen der renommiertesten Marken weltweit zusammen.
Was Sie tun werden:
1. Wählen Sie Ihre Aufgaben - stimmen Sie Ihre Missionen mit Ihren persönlichen Vorlieben und Ihrem Profil ab.
2. Besuchen Sie Luxusgeschäfte oder bewerten Sie online - sprechen Sie mit den Verkäufern in den Geschäften oder online, bequem von zu Hause aus.
3. Beobachten Sie genau - prüfen Sie das Ambiente, die Servicequalität und das allgemeine Kundenerlebnis.
4. Geben Sie ehrliches Feedback - nutzen Sie unsere Plattform, um Ihre Beobachtungen über Fragebögen mitzuteilen.
Vorzüge der Rolle:
Zusammenarbeit mit renommierten Marken aus verschiedenen Branchen.
Flexible, auf Ihre Interessen zugeschnittene Aufgaben.
Entschädigung für Ihre Zeit und Ihren Beitrag, mit der Möglichkeit der Rückerstattung von Einkäufen.
Eine benutzerfreundliche Plattform für die Verwaltung von Aufträgen und Feedback.
So werden Sie Mitglied der CXG-Community:
1. Registrieren: Melden Sie sich unter live.cxg.com an und bestätigen Sie Ihre E-Mail.
2. Vervollständigen Sie Ihr Profil: Füllen Sie Ihre Daten zu 100% aus und lassen Sie sich verifizieren.
3. Lassen Sie sich zertifizieren: Bestehen Sie die allgemeine Zertifizierung, um Zugang zu den Missionen zu erhalten.
4. Bewerben Sie sich für Missionen: Erkunden Sie Aufträge mit Marken, die Sie begeistern.
5. Beginnen Sie mit der Evaluierung: Beginnen Sie, auf dem Luxusmarkt etwas zu bewegen. Vergütung:
Nicht-Kauf-Evaluierungen: Sie erhalten ein Honorar, das sich nach der Komplexität des Auftrags richtet.
Einkaufsbasierte Evaluierungen: Rückerstattung für genehmigte Artikel, wie in der Aufgabenbeschreibung angegeben.
Über CXG
CXG bringt Premiummarken mit über 80.000 Bewertern in 70 Ländern zusammen. Mit 12 globalen Niederlassungen und fast zwei Jahrzehnten Erfahrung im CX-Einzelhandel sind wir bestrebt, das Kundenerlebnis für Luxusgiganten neu zu definieren.
Kommen Sie zu uns und genießen Sie die Flexibilität, mit unserer mobilen Plattform CXG Live auch unterwegs zu arbeiten. Auf dieser Plattform können Sie Missionen, Zertifizierungen und Feedback nahtlos verwalten.
Requirements
Sie müssen mindestens 18 Jahre alt sein.
Derzeitiger Kunde von Premium- und Luxusmarken.
Steht derzeit nicht unter Vertrag mit einer Einzelhandelsmarke, um Unparteilichkeit zu gewährleisten.
Pünktlich, organisiert, detailorientiert und zuverlässig.
Aufmerksam und leidenschaftlich in Bezug auf Kundenerfahrungen.
Es sind keine Vorkenntnisse erforderlich; wir schätzen ehrliches Feedback von echten Kunden.
Location: Córdoba, Argentina
CXG es una empresa líder en evaluaciones para marcas de lujo y premium. Buscamos Evaluadores en LIMA.
Sus comentarios proporcionarán información valiosa a las marcas sobre el nivel de servicio al cliente en sus boutiques. Probará y evaluará la apariencia externa, la organización empresarial y la limpieza, el comportamiento general de los empleados y el conocimiento del producto y las técnicas de venta. Siempre interesante y emocionante.
Si alguna vez ha querido dar su opinión sobre el servicio al cliente proporcionado en tiendas de lujo, siga leyendo.
Como Evaluador, su rol sería visitar las tiendas asignadas y pretender estar buscando un artículo específico. Usted solo dejará que el asesor le ayude y le presente algunos modelos.
Al final, no tendrá que comprar nada y saldrá de la tienda.
Durante las 24 horas posteriores, rellenará un cuestionario online donde nos proporcionará sus impresiones respecto al ambiente de la tienda y el servicio al cliente.
No se diferencia mucho de una sesión de compras normal, solo tendrá que completar un cuestionario al final.
La evaluación es un trabajo basado en una misión. Puede realizar su(s) visita(s) en cualquier momento siempre que respete nuestro plazo. Recibirá una tarifa de compensación por su encuesta.
Por favor, tenga en cuenta:
Los solicitantes no deben haber trabajado para marcas de venta al por menor de lujo para garantizar la integridad y objetividad de las evaluaciones.
Puede registrarse fácilmente online en CXG en este enlace:
https://live.cxg.com/auth/index.asp#signup
Para hacer efectiva su solicitud, es necesario que se registre en la página indicada anteriormente.
Esperamos darle la bienvenida a nuestro equipo; ¡le esperan muchas misiones emocionantes!
CXG -
www.cxg.com
Requirements
Debe tener 18 años o más.
Cliente existente de marcas premium y de lujo.
No debe estar contratado por ninguna marca minorista, para mantener la integridad.
Puntual, organizado, detallista, confiable.
Observador, apasionado por la experiencia del cliente.
No se necesita experiencia previa, buscamos comentarios honestos de clientes reales.
Location: Düsseldorf - Stadtbezirk 1, Germany; Frankfurt am Main, Germany; Ingolstadt - Unterhaunstadt, Germany; Cologne, Germany; Wandsbek, Germany
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 18 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Казань
Ищешь работу с возможностью карьерного развития и роста?
Сбер раскроет твой карьерный потенциал! Откликайся!
Обязанности
* консультировать клиентов по всем продуктам и услугам Сбера, включая ипотеку
* продавать банковские продукты и услуги
* обучать клиентов пользоваться сервисами и продуктами Сбера
* проводить кассовые операции: прием, выдача, обмен денег
.
Требования
* имеешь образование среднее и выше
* доброжелателен и готов помогать клиентам
* активно используешь гаджеты и программы MS Office
* готов использовать искусственный интеллект в ежедневной работе (обучение за счёт компании — есть свои курсы).
Условия
* ежемесячная, годовая премия и ежегодный пересмотр зарплаты
* возможность влиять на свой доход
* быстрый старт карьеры для тех, кто без опыта
* работа в офисе нового формата рядом с домом или местом учебы
* корпоративный планшет для комфортной работы
* уникальная система онлайн обучения Сбера для карьерного развития и роста
* расширенный ДМС и льготное страхование для семьи
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ.
#начало\_карьеры #работа\_без\_опыта #менеджер\_по\_продажам #консультант #менеджер\_по\_обслуживанию #обслуживание\_физических\_лиц #менеджер #специалист\_банка #работа\_для\_начинающих #консультирование #кредитные\_продукты #продажи #страхование #вклады #ипотека #кредиты #касса #работа\_с\_наличными #банковские\_ценности #прием\_платежей
Location: Greer, SC
About Maddox
Maddox is the nation’s leading provider of electrical transformers to the commercial and industrial market, with primary locations in South Carolina, Washington State, Texas, Idaho, and Ohio. We have been recognized by
Inc. Magazine
as one of the fastest-growing companies in America for the past 8 years and counting.
Maddox was founded on Christian values, and we are serious about investing in the people, processes, and culture that make this a great place to work. We build real things, solve real problems, and expect professionalism, competence, and integrity from our team.
Discover more at:
https://www.youtube.com/@MaddoxTransformer
https://www.maddox.com/
What You’ll Do:
As a Sales Intern, you’ll dive into the exciting world of sales with hands-on experience:
Cold Calling:
Reach out to potential customers, build rapport, and introduce them to our amazing products/services.
Company Presentations:
Deliver engaging presentations (in-person or virtual) to onboard new customers and showcase what makes us stand out.
Team Collaboration:
Work alongside our sales pros to learn the ropes, refine your skills, and contribute to our growth.
Customer Onboarding:
Assist in welcoming new clients and ensuring they’re set up for success with us.
This isn’t just a job—it’s a chance to develop real-world skills, gain confidence, and make an impact. You’ll be part of a supportive team that values your energy and ideas.
Who We’re Looking For:
Current high school (junior/senior) or college students with a passion for connecting with people.
No prior sales experience? No problem! We’ll train you—just bring enthusiasm and a willingness to learn.
Strong communication skills and a positive attitude.
Comfortable with cold calling (don’t worry, we’ll help you master it!).
Ability to work independently and as part of a team.
Reliable transportation to our office (and a valid driver’s license if applicable).
What We Offer:
Hands-on training in sales techniques, cold calling, and presentation skills.
Flexible part-time hours (10-20 hours/week) to fit your school schedule.
A fun, supportive team environment where your growth matters.
Potential for future opportunities with us based on performance.
$18/hour pay.
Hourly range:
$17
—
$19 USD
Location: Barrigada, Guam
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
Our Luxury Partners:
Fashion & Couture
• Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
Jewelry & Watches
• Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
Beauty & Skincare
• Guerlain, Sephora, L’Oréal, Givenchy
Automotive
• Bentley, Jaguar, Genesis, Maserati, Vespa
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Bordeaux, France
Transformez votre passion pour l'industrie du luxe en une opportunité de carrière. Explorez le monde des marques haut de gamme et ayez un impact durable sur les secteurs de la mode, de la beauté, de la joaillerie ou encore de l'automobile.
À propos du poste :
En tant qu'évaluateur/évaluatrice de marques de luxe, vous entrerez dans l'univers du luxe pour évaluer discrètement l'expérience client en donnant un avis essentiel qui aidera les marques à affiner leurs services. Qu'il s'agisse de visiter des boutiques, d'acheter en ligne ou de retourner un produit, votre voix façonne l'avenir de l'industrie du luxe.
- Flexibilité : chaque visite en boutique dure environ 20 minutes, ce qui vous donne la flexibilité d'effectuer plusieurs missions.
- Opportunités fréquentes : effectuez plusieurs missions par mois et collaborez avec certaines des marques les plus prestigieuses au monde.
Ce que vous ferez :
1. Choisissez vos missions : adaptez vos missions à vos préférences personnelles et à votre profil.
2. Visitez des boutiques de luxe ou évaluez en ligne : dialoguez avec les Conseillers dans les boutiques ou en ligne depuis le confort de votre domicile.
3. Observez attentivement : examinez l'ambiance, la qualité du service et l'expérience globale du client.
4. Donnez un avis honnête : utilisez notre plateforme pour partager vos observations à l'aide de questionnaires.
Avantages du poste :
•Une collaboration avec des marques emblématiques dans tous les secteurs d'activité.
•Des missions flexibles adaptées à vos intérêts.
•Une rémunération pour votre temps et votre contribution, avec la possibilité d'un remboursement sur les achats.
•Une plateforme conviviale pour gérer les missions et les avis.
Comment rejoindre la communauté CXG :
1. Inscrivez-vous : inscrivez-vous sur live.cxg.com et confirmez votre adresse e-mail.
2. Complétez votre profil : remplissez vos informations à 100 % et attendez que votre profil soit vérifié.
3. Obtenez la certification : validez la Certification Générale pour accéder aux missions.
4. Postulez pour des missions : explorez des missions avec des marques qui vous intéressent.
5. Commencez à évaluer : commencez à faire la différence sur le marché du luxe.
Rémunération :
- Évaluations sans achat : Gagnez une rémunération basée sur la complexité de la mission.
- Évaluations avec achat : Remboursement des articles approuvés conformément aux instructions de la mission.
À propos de CXG
Chez CXG, nous mettons en relation des marques haut de gamme avec plus de 80 000 évaluateurs et évaluatrices dans 70 pays. Avec 12 bureaux dans le monde et près de deux décennies d'expertise dans le domaine de l'expérience client dans la vente au détail, nous nous engageons à redéfinir l'expérience client pour les géants du luxe.
Rejoignez-nous et profitez de la flexibilité du travail en déplacement grâce à notre plateforme mobile, CXG Live. Sur cette plateforme, vous pouvez gérer en toute transparence les missions, les certifications et les avis.
Requirements
Vous avez 18 ans ou plus.
Vous êtes déjà client(e) de marques haut de gamme ou de luxe.
Vous n'êtes pas engagé(e) contractuellement avec des marques de vente au détail, afin de préserver l'intégrité.
Vous êtes ponctuel(le), organisé(e), soucieux/soucieuse du détail et fiable.
Vous êtes attentif/ve à et passionné(e) par l'expérience client.
Aucune expérience antérieure n'est requise, nous accordons de l'importance aux commentaires honnêtes de la part de clients authentiques.
Location: Bordeaux, France
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: North Texas
About Snap! Mobile, Inc:
Founded in 2014, Snap! Mobile is the creator of Snap! Raise, the nation’s largest and top-performing digital fundraising
platform for high school and youth athletics and activities. Since its founding, Snap! Raise has helped over 150,000 schools, groups, and teams raise more than
$1 billion
.
Snap! Mobile
supports schools, teams, and organizations with Snap! Mobile One, an all-in-one app designed to
simplify operations and enhance community engagement. Snap! Mobile One combines the power of Snap! Raise
fundraising, fan and community engagement, event scheduling, registration, website management, messaging services,
money management, and spirit wear to deliver everything administrators need to succeed in one easy-to-use app.
About the Role:
As an
Account Executive
, you will drive the performance and success of your territory by executing a strategic sales plan to generate and develop business opportunities across schools and organizations in your area. You will be responsible for establishing relationships and maintaining and growing existing business. Snap Mobile Account Executives make a tremendous impact and are trusted by athletic directors, coaches, educators, booster clubs, and their communities to support the programs of those we serve.
This is a Full-Time position.
A Day in the Life
Grow business and achieve sales targets by developing, and executing a territory plan
Earn credibility as an industry expert for athletic directors, coaches, group leaders, and administrators
Understand customer objectives, and articulate relevant technology and industry trends
Represent Snap! Mobile at events to influence sales opportunities
Build and cultivate customer relationships at schools, districts, club sports
Manage sales pipeline and provide accurate sales forecasts
Maintain accurate customer records within the company’s systems, including HubSpot
Role Progression
Within 1 Month, You Will:
Complete new hire onboarding including eLearning courses, certification, instructor-led training, role-play, and mentorship
Begin outreach to cultivate customer relationships with coaches, group leaders, athletic directors, and financial/district administrators
Effectively manage all steps in the sales process and track progress in CRM
Learn best practices, processes, and business tools used including HubSpot
Within 3 Months, You Will:
Be executing a strategic territory growth plan, built in collaboration with your manager
Feel confident in prospecting new business, conducting discovery calls, and presentations to customers both in-person and digitally
Know how to prospect to create new revenue opportunities
Within 6 Months, You Will:
Complete sales activities at volume with a high degree of independence, both in-person and digitally
Prospect and close sales toward quarterly and annual targets
Work sales opportunities from beginning to end, resulting in new business
Increase customer saturation and retention rates, add revenue through customer acquisition
What Sets Us Apart?
Work with an industry leader to innovate and develop products to serve our customers
Work with a team that has a proven track record of growth and achievement
Support your community, and it’s future leaders by providing a better opportunity
You will be challenged and encouraged to broaden your skills
Regular social & philanthropic events
Access to personal development courses and tools internally
About You
You are organized, get things done, and routinely exceed goals
You are comfortable in a quickly changing environment and adapt to reach high-performance
You have a strong desire to learn in a fast-moving technology company
Thrive on open transparency, communication, and collaboration
2+ years of sales experience
Requirements:
Clean driving record
Compensation:
Base Salary $40K + Commission, uncapped with average OTE of $70K - $175K in year one
Snap! Mobile is proud to offer the following benefits:
Medical, Dental, Vision
401K with a 4% match from the company
13 paid holidays
Unlimited PTO
Compensation:
Base + Commission with an average OTE of $75 -95K in year one.
Account Executive Compensation
$75,000
—
$90,000 USD
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We use E-verify to onboard new hires. Please click
here
to learn more.
Location: Home Based - APAC
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
Canonical is growing its channel sales team to capitalize on rapidly growing demand from channel partners, leveraging their expertise and connections to bring open source technology to organizations across a multitude of industries.
The Partner Sales Executive, ANZ Channel will report to the Director, APAC Channel Sales and requires a mix of both farming and hunting capabilities. The successful candidate will be responsible for achieving assigned annual growth quotas.
They should be able to identify, prospect, and engage reseller and distributor partners to build and maintain relationships and grow Canonical’s business within the assigned territory.
The successful candidate must be comfortable owning and leading initiatives in an unstructured, startup-like environment. This individual must be able to sell open source, cloud, virtualization, and technical software solutions.
Although the role is focused primarily on reseller and distributor channel partners, the successful candidate must be capable of and comfortable with initial customer discovery calls and presentations as appropriate.
Location:
Australia or New Zealand
The Role Entails
Develop and execute channel strategy for distributors and resellers within the assigned territory
Increase awareness of Canonical as a lead player in Open Source and Cloud (Private, Hybrid, Multi, and Public models)
Identify and recruit new potential partners in assigned territory
Leverage personal network and prospecting skills to engage new partners and build on Canonical’s already-successful relationships
Guide partners through onboarding and enablement
Develop mutually beneficial go-to-market plans and commitments with partners
Arrange and execute sales and pre sales trainings to these resellers
Drive and manage channel pipeline through recurring partner interactions
Support partner’s satisfaction and act as trusted advisor and point of contact
Maintain a regularity/frequency of contact with priority resellers and distributors.
What we are looking for in you
Bachelor's level degree, preferably in a technology field
Experience in software or technology sales from the specified market
Fluency in English
An understanding of open source, Linux and Ubuntu
A self starter with a proven track record of achieving sales targets
Detail oriented with strong follow-up skills
Effective negotiating skills with ability to close sales
Excellent interpersonal and presentation skills (written and verbal)
Productive in a globally distributed team through self-discipline and self-motivation
Mature approach to long-term relationship development with customers
The ability to represent the company at external events
Start-up experience would be an advantage
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Baghdad, Iraq
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
A
Junior Category Manager
is a person who is responsible in building and maintaining strong, long-lasting supplier relationships based on trust and respect. The
Junior
Category Manager has to clearly communicate the progress of monthly/quarterly initiatives to upper management.
Responsibilities:
Serve as the lead point of contact for all suppliers, negotiate new contract, and extract up front and back margins
Build and maintain strong, long-lasting supplier relationships based on trust and respect
Negotiate contracts and close agreements to maximize profits
Analyze data or insights to determine industry and consumer trends
Clearly communicate the progress of monthly/quarterly initiatives to upper management
Devise long-term development strategies for product categories
Foster trust relationships with suppliers to achieve better pricing and quality of services
Prepare reports on positioning of a product category to maximize visibility
Communicating with suppliers to understand their needs and explain product value
Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues
Resolving complaints and preventing additional issues by improving processes
Liaise with the marketing coordinator to determined competitive pricing promotional activities of a product category
Requirements:
Proven work experience as a Category Manager or similar role
Problem solving skills and analytical skills
FMCG experience is preferred
Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation skills
Strong verbal and written communication skills
BA/BS degree in Business Administration, Supply Chain or relevant field
Location: Lille, France
Transformez votre passion pour l'industrie du luxe en une opportunité de carrière. Explorez le monde des marques haut de gamme et ayez un impact durable sur les secteurs de la mode, de la beauté, de la joaillerie ou encore de l'automobile.
À propos du poste :
En tant qu'évaluateur/évaluatrice de marques de luxe, vous entrerez dans l'univers du luxe pour évaluer discrètement l'expérience client en donnant un avis essentiel qui aidera les marques à affiner leurs services. Qu'il s'agisse de visiter des boutiques, d'acheter en ligne ou de retourner un produit, votre voix façonne l'avenir de l'industrie du luxe.
- Flexibilité : chaque visite en boutique dure environ 20 minutes, ce qui vous donne la flexibilité d'effectuer plusieurs missions.
- Opportunités fréquentes : effectuez plusieurs missions par mois et collaborez avec certaines des marques les plus prestigieuses au monde.
Ce que vous ferez :
1. Choisissez vos missions : adaptez vos missions à vos préférences personnelles et à votre profil.
2. Visitez des boutiques de luxe ou évaluez en ligne : dialoguez avec les Conseillers dans les boutiques ou en ligne depuis le confort de votre domicile.
3. Observez attentivement : examinez l'ambiance, la qualité du service et l'expérience globale du client.
4. Donnez un avis honnête : utilisez notre plateforme pour partager vos observations à l'aide de questionnaires.
Avantages du poste :
•Une collaboration avec des marques emblématiques dans tous les secteurs d'activité.
•Des missions flexibles adaptées à vos intérêts.
•Une rémunération pour votre temps et votre contribution, avec la possibilité d'un remboursement sur les achats.
•Une plateforme conviviale pour gérer les missions et les avis.
Comment rejoindre la communauté CXG :
1. Inscrivez-vous : inscrivez-vous sur live.cxg.com et confirmez votre adresse e-mail.
2. Complétez votre profil : remplissez vos informations à 100 % et attendez que votre profil soit vérifié.
3. Obtenez la certification : validez la Certification Générale pour accéder aux missions.
4. Postulez pour des missions : explorez des missions avec des marques qui vous intéressent.
5. Commencez à évaluer : commencez à faire la différence sur le marché du luxe.
Rémunération :
- Évaluations sans achat : Gagnez une rémunération basée sur la complexité de la mission.
- Évaluations avec achat : Remboursement des articles approuvés conformément aux instructions de la mission.
À propos de CXG
Chez CXG, nous mettons en relation des marques haut de gamme avec plus de 80 000 évaluateurs et évaluatrices dans 70 pays. Avec 12 bureaux dans le monde et près de deux décennies d'expertise dans le domaine de l'expérience client dans la vente au détail, nous nous engageons à redéfinir l'expérience client pour les géants du luxe.
Rejoignez-nous et profitez de la flexibilité du travail en déplacement grâce à notre plateforme mobile, CXG Live. Sur cette plateforme, vous pouvez gérer en toute transparence les missions, les certifications et les avis.
Requirements
Vous avez 18 ans ou plus.
Vous êtes déjà client(e) de marques haut de gamme ou de luxe.
Vous n'êtes pas engagé(e) contractuellement avec des marques de vente au détail, afin de préserver l'intégrité.
Vous êtes ponctuel(le), organisé(e), soucieux/soucieuse du détail et fiable.
Vous êtes attentif/ve à et passionné(e) par l'expérience client.
Aucune expérience antérieure n'est requise, nous accordons de l'importance aux commentaires honnêtes de la part de clients authentiques.
Location: Lille, France
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Home Based - APAC
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
Canonical is growing its channel sales team to capitalize on rapidly growing demand from channel partners, leveraging their expertise and connections to bring open source technology to organizations across a multitude of industries.
The Channel Partner Sales Executive, Japan role reports to the Director, APAC Channel Sales and requires a mix of both farming and hunting capabilities. The successful candidate will be responsible for achieving assigned annual growth quotas.
They should be able to identify, prospect, and engage reseller and distributor partners to build and maintain relationships and grow Canonical’s business within the assigned territory.
The successful candidate must be comfortable owning and leading initiatives in an unstructured, startup-like environment. This individual must be able to sell open source, cloud, virtualization, and technical software solutions.
Although the role is focused primarily on reseller and distributor channel partners, the successful candidate must be capable of and comfortable with initial customer discovery calls and presentations as appropriate.
Location:
Japan
The Role Entails
Develop and execute channel strategy for distributors and resellers within the assigned territory
Increase awareness of Canonical as a lead player in Open Source and Cloud (Private, Hybrid, Multi, and Public models)
Identify and recruit new potential partners in assigned territory
Leverage personal network and prospecting skills to engage new partners and build on Canonical’s already-successful relationships
Guide partners through onboarding and enablement
Develop mutually beneficial go-to-market plans and commitments with partners
Arrange and execute sales and pre sales trainings to these resellers
Drive and manage channel pipeline through recurring partner interactions
Support partner’s satisfaction and act as trusted advisor and point of contact
Maintain a regularity/frequency of contact with priority resellers and distributors.
What we are looking for in you
Bachelor's level degree, preferably in a technology field
Experience in software or technology sales from the specified market
Fluency in English
An understanding of open source, Linux and Ubuntu
A self starter with a proven track record of achieving sales targets
Detail oriented with strong follow-up skills
Effective negotiating skills with ability to close sales
Excellent interpersonal and presentation skills (written and verbal)
Productive in a globally distributed team through self-discipline and self-motivation
Mature approach to long-term relationship development with customers
The ability to represent the company at external events
Start-up experience would be an advantage
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
You’ll join a high-performing, strategic sales team focused on moving Honeycomb further into the enterprise space. We’ve proven product-market fit, closed Fortune 500 logos, and built a pipeline that’s primed for the kind of enterprise sellers who know how to multi-thread, influence the C-suite, and navigate $500K–$1M+ ACV opportunities. This is not a role for a former mid-market rep trying to stretch—it’s built for enterprise closers who know the game and want to win it.
What you’ll do in the role:
Own and drive complex, 6–12+ month sales cycles with Fortune 1000 and Global 2000 companies
Build strategic, multi-threaded relationships across engineering, DevOps, observability, and procurement leadership
Sell consultatively, bringing deep understanding of the customer’s business, technical landscape, and buying process
Collaborate cross-functionally with Solutions Architects, Product, and Customer Success to shape high-value, tailored deals
Deliver predictable pipeline growth, accurate forecasting, and exceed quota targets
Represent Honeycomb at key industry events, conferences, and executive briefings
What you’ll bring to the role:
5+ years of full-cycle enterprise SaaS selling experience, ideally in DevOps, observability, or cloud infrastructure
Proven ability to land $500K+ multi-year deals with complex buying committees
Strong executive presence with the ability to influence C-level stakeholders across technical and non-technical roles
Deep discovery, storytelling, and consultative selling expertise
A track record of building champions and navigating enterprise buying cycles with precision
Grit, ambition, and a bias for execution—someone who thrives in fast-paced, high-ownership environments
Experience leveraging MEDDPICC, Command of the Message, or similar enterprise sales frameworks
On Target Earnings (OTE) based on level of experience (Base + Commission)
$275,000
—
$300,000 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring an
Enterprise Customer Success Manager at Canonical
Customer success is a new and strategic department at Canonical, with the objective of reducing risk and churn, facilitating the adoption of new products or services, and supporting expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. By clearly understanding their customers’ objectives, the CSM can align expectations, suggest a large range of additional services or product capacity to increase loyalty, alleviate any pain points, and help draw and deliver on an appropriate collaboration roadmap.
We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open-source infrastructure and applications. To provide the appropriate level of focus for every customer, CSMs are specialized in one of the following segments:
Mass - SMEs or large businesses starting their journey with Canonical
Focus - Large companies with established ARR
Step Growth - a selection of high-potential customers
All CSMs contribute to business support at the company level for all remaining, not-yet-assigned customers (Tech segment), including our Store customers.
Location:
This role will be based remotely.
What your day will look like
Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more.
Elaborate and coordinate complex projects in interaction with developers, IT managers and decision makers from various industries.
Collaborate with Sales, Field Engineering and Support in developing and delivering engagement plans that fulfill the customer's objectives.
Manage a portfolio of customers in a specific geographic region and identify growth opportunities or renewal risks in coordination with Sales.
Experience running a disciplined, weekly customer and business review process with cross-functional teams, identifying and prioritizing blockers, and driving resolution through corporate product and engineering teams
Serve as a customer advocate internally and influence Canonical products roadmaps, Canonical websites, documentation, processes and people to improve customer satisfaction and retention.
Supporting customers through reactive ticket requests.
Create campaigns targeting multiple customers through digital touch-points and activities.
What we are looking for in you
The ideal candidate would display impeccable customer-facing skills with a passion for cloud and data centre infrastructure technologies. We are also looking for:
Minimum 5 years of work experience with a strong relation to IT and with exposure to projects related to at least one of these topics: Linux OS, data applications, storage, cloud computing, networking, security, migration, IoT.
Excellent presentation skills with the ability to guide a conversation about complex software.
Experience building and improving internal processes while maintaining timely delivery to customer-related projects.
A true team player capable of interacting with all departments and at all levels, both internally and externally.
Knowledge of agile methodologies.
We at the Customer Success team strongly appreciate various languages! Therefore, if you possess proficiency (both written and spoken) in Spanish and Portuguese alongside an excellent command of English, please inform us!
Additional skills that you might also bring
Experience with Salesforce, Jira and CRMs is a big plus!
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
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