Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Regional Director - Public Sector, UK/I
As a Regional Director, UK/I Public Sector in GitLab's EMEA Sales team, you'll lead a regional Public Sector sales organization focused on driving growth across the UK and Ireland. You'll be responsible for building and executing the regional sales strategy, growing existing customer relationships, expanding the client base, and helping your team deliver against revenue goals. You'll work closely with cross-functional partners across Marketing, Customer Success, Ecosystems, and Sales to create a strong customer experience and bring GitLab's value to strategic accounts across the region.
Some examples of our projects:
Developing and executing regional sales plans that align territory priorities, account growth, forecasting, and team performance to support GitLab's revenue goals
Building strong relationships with key decision-makers across Public Sector accounts while coaching a regional sales team to grow pipeline, close complex opportunities, and expand customer value
What you'll do
Leads and executes best-in-class sales strategies that exceed revenue and growth targets for the team. Ensures the sales team consistently delivers high performance, setting the standard for excellence across the organization
Develops and executes strategies focused on expanding the client base within the territory
Maintains close contact with assigned accounts by establishing strong relationships with key decision makers. Develops and maintains a strong executive call plan and relationship with the CXO's & Program level leaders for the account set
Analyzes market dynamics in an effort to maximize existing successes and to create new sales growth opportunities
Drives the transformation to a solution-selling approach. Focuses on growing our top-tier client base and positioning our offerings as transformational solutions. Cultivates a mindset that goes beyond product selling to consultative, long-term client partnerships.
Prioritises customer adoption and consumption. Works directly with customers to ensure that they derive maximum value from our solutions. Support the team in fostering long-term relationships and driving customer success.
Leads efforts to explore and execute verticalisation as a model for scaling. Provide strong strategic direction for the development of vertical sales teams and specialized market approaches.
Prepares forecasts, territory/industry management, and growth plans
Educates team on significant industry factors including competitive products, regulations, trends, customer needs, and pricing
Establishes and reports on metrics to measure team performance; correct deficiencies where necessary
Ensures that the sales plan is aligned with and supports the corporate revenue goal
Invests time weekly to build and engage a pipeline of top talent for potential future hires
Manages a team of 5-10 Strategic Account Executives; fosters a successful and positive team environment.
Hires, coaches and develops top talent into the team
Drives a high performing sales organisation
Leads by example whilst being a role model for the team
Empowers individuals to grow their own business
What you'll bring
Demonstrated progressive experience in field sales, operations and leadership
Data-informed sales management skills, including building repeatable processes, pipeline discipline, and forecast accuracy using Salesforce (or a similar CRM).
Experience selling complex, high-value software solutions and expanding customer relationships within commercial accounts.
Experience selling to Fortune 500; willingness to "roll up your sleeves" and sell
Demonstrated progressive experience leading field sales teams using the MEDDPICC or similar sales methodology.
Strong solution selling experience and experience elevating the team to be solution sellers
Proven track record of meeting or exceeding performance objectives (revenue targets, pipeline targets, etc.)
Ability to exercise effective judgment, sensitivity, creativity to changing needs and situations; ability to handle a fast-paced environment and challenging workload
Strong relationship building and negotiation skills
Strong presentation skills; Executive level communication skills (both written and verbal) and the ability to mentor others
You share our values, and work in accordance with those values.
Leadership at GitLab
Ability to use GitLab
About the team
The Regional Director reports to the Area Vice President of GitLab North Region. The Sales team at GitLab helps organizations adopt the most comprehensive AI-powered DevSecOps platform while building long-term customer relationships rooted in trust, value, and measurable outcomes.
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Sofia, Bulgaria
Workplace: fully
About the Client
Our client is a growing payment services provider serving international businesses. Its platform supports card payments, transfers, currency exchange, and day-to-day fund management.
Role Overview
Take ownership of the operational work that keeps card services aligned with changing scheme requirements. You will assess updates, coordinate action across teams, and improve the processes and documentation that support the card business. The role offers scope to make a direct impact while working with skilled colleagues across the business.
Key Responsibilities
Monitor and interpret Visa and Mastercard bulletins, mandates, rule changes, and operational updates.
Assess the impact of scheme changes and coordinate implementation with internal stakeholders.
Support scheme integrations, certifications, testing, and the introduction of new programs or services.
Prepare and submit mandatory scheme reports, including compliance, PCI DSS, and quarterly reports.
Coordinate responses to card scheme requests, inquiries, and investigations.
Keep internal registers, trackers, and operational records accurate and up to date.
Maintain knowledge bases, Confluence pages, and process documentation.
Give internal teams guidance on scheme requirements and best practices.
Work with Product, Operations, Compliance, Finance, Risk, and Engineering to align processes with scheme requirements.
Improve processes and operational efficiency across the card business.
Requirements
At least 1 year of hands-on experience working directly with Visa and/or Mastercard at an acquirer, issuer, processor, PSP, or card scheme.
Practical knowledge of scheme rules and operating regulations, with experience applying them in daily work.
Experience with mandate implementation, scheme reporting, compliance programs, and scheme inquiries or investigations.
Experience using Visa Online, Mastercard Connect, or other scheme portals and tools.
Experience supporting scheme integrations, certifications, testing, onboarding to new services, or technical and operational changes.
Ability to manage multiple priorities and work independently in a fast-paced environment.
Knowledge of PCI DSS and scheme compliance programs, such as fraud and chargeback monitoring, is a plus.
A background in payments or regulated financial services is a plus.
Strong written and verbal communication skills for working with international stakeholders.
Languages: English
Experience in fintech
Key Soft Skills
Strong analytical and problem-solving skills to investigate complex operational matters.
Excellent attention to detail and organizational skills.
Ability to manage multiple priorities and work independently in a fast-paced environment.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: London, United Kingdom
Workplace: fully
About the Client
Our client is a growing payment services provider serving international businesses. Its platform supports card payments, transfers, currency exchange, and day-to-day fund management.
Role Overview
Take ownership of the operational work that keeps card services aligned with changing scheme requirements. You will assess updates, coordinate action across teams, and improve the processes and documentation that support the card business. The role offers scope to make a direct impact while working with skilled colleagues across the business.
Key Responsibilities
Monitor and interpret Visa and Mastercard bulletins, mandates, rule changes, and operational updates.
Assess the impact of scheme changes and coordinate implementation with internal stakeholders.
Support scheme integrations, certifications, testing, and the introduction of new programs or services.
Prepare and submit mandatory scheme reports, including compliance, PCI DSS, and quarterly reports.
Coordinate responses to card scheme requests, inquiries, and investigations.
Keep internal registers, trackers, and operational records accurate and up to date.
Maintain knowledge bases, Confluence pages, and process documentation.
Give internal teams guidance on scheme requirements and best practices.
Work with Product, Operations, Compliance, Finance, Risk, and Engineering to align processes with scheme requirements.
Improve processes and operational efficiency across the card business.
Requirements
At least 1 year of hands-on experience working directly with Visa and/or Mastercard at an acquirer, issuer, processor, PSP, or card scheme.
Practical knowledge of scheme rules and operating regulations, with experience applying them in daily work.
Experience with mandate implementation, scheme reporting, compliance programs, and scheme inquiries or investigations.
Experience using Visa Online, Mastercard Connect, or other scheme portals and tools.
Experience supporting scheme integrations, certifications, testing, onboarding to new services, or technical and operational changes.
Ability to manage multiple priorities and work independently in a fast-paced environment.
Knowledge of PCI DSS and scheme compliance programs, such as fraud and chargeback monitoring, is a plus.
A background in payments or regulated financial services is a plus.
Strong written and verbal communication skills for working with international stakeholders.
Languages: English
Experience in fintech
Key Soft Skills
Strong analytical and problem-solving skills to investigate complex operational matters.
Excellent attention to detail and organizational skills.
Ability to manage multiple priorities and work independently in a fast-paced environment.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Lithuania
Workplace: fully
About the Client
Our client is a growing payment services provider serving international businesses. Its platform supports card payments, transfers, currency exchange, and day-to-day fund management.
Role Overview
Take ownership of the operational work that keeps card services aligned with changing scheme requirements. You will assess updates, coordinate action across teams, and improve the processes and documentation that support the card business. The role offers scope to make a direct impact while working with skilled colleagues across the business.
Key Responsibilities
Monitor and interpret Visa and Mastercard bulletins, mandates, rule changes, and operational updates.
Assess the impact of scheme changes and coordinate implementation with internal stakeholders.
Support scheme integrations, certifications, testing, and the introduction of new programs or services.
Prepare and submit mandatory scheme reports, including compliance, PCI DSS, and quarterly reports.
Coordinate responses to card scheme requests, inquiries, and investigations.
Keep internal registers, trackers, and operational records accurate and up to date.
Maintain knowledge bases, Confluence pages, and process documentation.
Give internal teams guidance on scheme requirements and best practices.
Work with Product, Operations, Compliance, Finance, Risk, and Engineering to align processes with scheme requirements.
Improve processes and operational efficiency across the card business.
Requirements
At least 1 year of hands-on experience working directly with Visa and/or Mastercard at an acquirer, issuer, processor, PSP, or card scheme.
Practical knowledge of scheme rules and operating regulations, with experience applying them in daily work.
Experience with mandate implementation, scheme reporting, compliance programs, and scheme inquiries or investigations.
Experience using Visa Online, Mastercard Connect, or other scheme portals and tools.
Experience supporting scheme integrations, certifications, testing, onboarding to new services, or technical and operational changes.
Ability to manage multiple priorities and work independently in a fast-paced environment.
Knowledge of PCI DSS and scheme compliance programs, such as fraud and chargeback monitoring, is a plus.
A background in payments or regulated financial services is a plus.
Strong written and verbal communication skills for working with international stakeholders.
Languages: English
Experience in fintech
Key Soft Skills
Strong analytical and problem-solving skills to investigate complex operational matters.
Excellent attention to detail and organizational skills.
Ability to manage multiple priorities and work independently in a fast-paced environment.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Cyprus
Workplace: fully
About the Client
Our client is a growing payment services provider serving international businesses. Its platform supports card payments, transfers, currency exchange, and day-to-day fund management.
Role Overview
Take ownership of the operational work that keeps card services aligned with changing scheme requirements. You will assess updates, coordinate action across teams, and improve the processes and documentation that support the card business. The role offers scope to make a direct impact while working with skilled colleagues across the business.
Key Responsibilities
Monitor and interpret Visa and Mastercard bulletins, mandates, rule changes, and operational updates.
Assess the impact of scheme changes and coordinate implementation with internal stakeholders.
Support scheme integrations, certifications, testing, and the introduction of new programs or services.
Prepare and submit mandatory scheme reports, including compliance, PCI DSS, and quarterly reports.
Coordinate responses to card scheme requests, inquiries, and investigations.
Keep internal registers, trackers, and operational records accurate and up to date.
Maintain knowledge bases, Confluence pages, and process documentation.
Give internal teams guidance on scheme requirements and best practices.
Work with Product, Operations, Compliance, Finance, Risk, and Engineering to align processes with scheme requirements.
Improve processes and operational efficiency across the card business.
Requirements
At least 1 year of hands-on experience working directly with Visa and/or Mastercard at an acquirer, issuer, processor, PSP, or card scheme.
Practical knowledge of scheme rules and operating regulations, with experience applying them in daily work.
Experience with mandate implementation, scheme reporting, compliance programs, and scheme inquiries or investigations.
Experience using Visa Online, Mastercard Connect, or other scheme portals and tools.
Experience supporting scheme integrations, certifications, testing, onboarding to new services, or technical and operational changes.
Ability to manage multiple priorities and work independently in a fast-paced environment.
Knowledge of PCI DSS and scheme compliance programs, such as fraud and chargeback monitoring, is a plus.
A background in payments or regulated financial services is a plus.
Strong written and verbal communication skills for working with international stakeholders.
Languages: English
Experience in fintech
Key Soft Skills
Strong analytical and problem-solving skills to investigate complex operational matters.
Excellent attention to detail and organizational skills.
Ability to manage multiple priorities and work independently in a fast-paced environment.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Estonia
Workplace: fully
About the Client
Our client is a growing payment services provider serving international businesses. Its platform supports card payments, transfers, currency exchange, and day-to-day fund management.
Role Overview
Take ownership of the operational work that keeps card services aligned with changing scheme requirements. You will assess updates, coordinate action across teams, and improve the processes and documentation that support the card business. The role offers scope to make a direct impact while working with skilled colleagues across the business.
Key Responsibilities
Monitor and interpret Visa and Mastercard bulletins, mandates, rule changes, and operational updates.
Assess the impact of scheme changes and coordinate implementation with internal stakeholders.
Support scheme integrations, certifications, testing, and the introduction of new programs or services.
Prepare and submit mandatory scheme reports, including compliance, PCI DSS, and quarterly reports.
Coordinate responses to card scheme requests, inquiries, and investigations.
Keep internal registers, trackers, and operational records accurate and up to date.
Maintain knowledge bases, Confluence pages, and process documentation.
Give internal teams guidance on scheme requirements and best practices.
Work with Product, Operations, Compliance, Finance, Risk, and Engineering to align processes with scheme requirements.
Improve processes and operational efficiency across the card business.
Requirements
At least 1 year of hands-on experience working directly with Visa and/or Mastercard at an acquirer, issuer, processor, PSP, or card scheme.
Practical knowledge of scheme rules and operating regulations, with experience applying them in daily work.
Experience with mandate implementation, scheme reporting, compliance programs, and scheme inquiries or investigations.
Experience using Visa Online, Mastercard Connect, or other scheme portals and tools.
Experience supporting scheme integrations, certifications, testing, onboarding to new services, or technical and operational changes.
Ability to manage multiple priorities and work independently in a fast-paced environment.
Knowledge of PCI DSS and scheme compliance programs, such as fraud and chargeback monitoring, is a plus.
A background in payments or regulated financial services is a plus.
Strong written and verbal communication skills for working with international stakeholders.
Languages: English
Experience in fintech
Key Soft Skills
Strong analytical and problem-solving skills to investigate complex operational matters.
Excellent attention to detail and organizational skills.
Ability to manage multiple priorities and work independently in a fast-paced environment.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Remote, South Korea
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Commercial Account Executive in our South Korea team, you'll drive GitLab's growth by helping Commercial organizations adopt, implement, and expand our AI-powered DevSecOps platform. You'll also elevate your impact through team leadership and mentoring. You'll primarily focus on commercial accounts across South Korea, guiding customers through their digital and DevSecOps journeys and driving pipeline generation that translates into measurable new ARR and long-term expansion. In this role, you'll act as a key connector between customer stakeholders and GitLab's field organization so GitLab is seen as a trusted, long-term partner across the full sales cycle. You'll also mentor and coach fellow team members, sharing knowledge and learnings to elevate team performance. In your first year at this level, you'll deepen executive-level customer relationships, continue building a healthy book of business, and demonstrate consistent top-tier performance while supporting the growth of your peers.
What you'll do
Own and grow a book of commercial accounts in your primary territory across South Korea, focusing on organizations that can benefit from GitLab's AI-powered DevSecOps platform.
Drive the full sales cycle with commercial customers by generating and qualifying pipeline through outbound prospecting, then leading discovery, negotiation, and close to create new ARR.
Work with your key customers to drive adoption and consumption in new products.
Meet or exceed quota by building strong, long-term customer relationships and acting as the primary point of contact for all commercial opportunities in your territory.
Articulate the value of GitLab to Commercial prospects and customers, clearly connecting our platform to their business outcomes, productivity goals, and security needs.
Manage your territory by documenting buying criteria and processes, defining next steps and owners, and keeping opportunity information accurate and up to date. Create clear quarterly forecasts against your plan through regular pipeline and deal reviews.
Collaborate closely with partners, Sales Development, Customer Success, Renewals, and Solutions Architects to drive new business, ensure adoption, and support expansion while minimizing churn and contraction.
Represent GitLab in customer meetings and events by driving attendance and delivering compelling presentations, proposals, and reports that communicate value and outcomes. Contribute customer ideas to our public issue tracker and apply MEDPICC and Command of the Message on all opportunities.
Mentor and coach fellow Commercial Account Executives, sharing sales strategies, customer insights, and lessons learned to help elevate team performance and contribute to team goal achievement.
Regularly meet on-site with key customers to develop and strengthen executive-level relationships, ensuring GitLab is viewed as a strategic, long-term partner at the highest levels of the organization.
What you'll bring
Ability to drive complex B2B software sales cycles and build trusted relationships with commercial and Commercial customers, ideally in a Commercial Account Executive or similar role serving Commercial customers.
Ability to quickly learn and sell a complex SaaS or DevSecOps platform to commercial and Commercial accounts, including identifying and breaking into new customers.
Excellence in operational rigor for deal management in Salesforce and Clari (or similar CRM and forecasting tools), with the ability to create reliable forecasts and manage your territory using both insight and data.
Skill in managing and closing larger, more complex deals in the Commercial segment using proven multi-threading, negotiation, and executive coverage strategies.
Self-starter who is a manager of one when it comes to territory account planning, quarterly and annual KPI execution, and driving new business acquisition and expansion through consultative, multi-stakeholder sales motions.
Demonstrated ability to mentor and coach peers, share knowledge and learnings across the team, and take on additional team-level responsibilities that elevate team performance and collective goal achievement.
Effective communication and interpersonal skills, with the ability to articulate value at all levels of the customer organization, lead clear and compelling customer conversations, and remain calm and solutions-focused under pressure.
Experience driving adoption and consumption with customers whilst leading your account team.
Outbounding: Not afraid to email, call, prospect into prospective accounts whilst building value narratives that land.
Adaptability, flexibility, creativity and a desire to build something new!
About the team
The Commercial Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our customers. As a Commercial Account Executive, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, Sales Development, Customer Success, Renewals, and partner teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared territory planning, regular deal reviews, and knowledge sharing focused on winning new customers, expanding existing accounts, and helping commercial organizations get the most value from GitLab.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Australia
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
This role can be based in Sydney, Melbourne or Brisbane. As a Commercial Account Executive, you'll drive GitLab's growth by helping Commercialet organizations adopt, implement, and expand our AI-powered DevSecOps platform. You'll also elevate your impact through team leadership and mentoring. You'll primarily focus on commercial accounts across the Queensland territory with opportunities in South Australia, guiding customers through their digital and DevSecOps journeys and driving pipeline generation that translates into measurable new ARR and long-term expansion. In this role, you'll act as a key connector between customer stakeholders and GitLab's field organization so GitLab is seen as a trusted, long-term partner across the full sales cycle. You'll also mentor and coach fellow team members, sharing knowledge and learnings to elevate team performance. In your first year at this level, you'll deepen executive-level customer relationships, continue building a healthy book of business, and demonstrate consistent top-tier performance while supporting the growth of your peers.
What you'll do
Own and grow a book of commercial accounts in your primary territory across Queensland, focusing on organizations that can benefit from GitLab's AI-powered DevSecOps platform.
Drive the full sales cycle with commercial customers by generating and qualifying pipeline through outbound prospecting, then leading discovery, negotiation, and close to create new ARR.
Work with your key customers to drive adoption and consumption in new products.
Meet or exceed quota by building strong, long-term customer relationships and acting as the primary point of contact for all commercial opportunities in your territory.
Articulate the value of GitLab to commercial prospects and customers, clearly connecting our platform to their business outcomes, productivity goals, and security needs.
Manage your territory by documenting buying criteria and processes, defining next steps and owners, and keeping opportunity information accurate and up to date. Create clear quarterly forecasts against your plan through regular pipeline and deal reviews.
Collaborate closely with partners, Sales Development, Customer Success, Renewals, and Solutions Architects to drive new business, ensure adoption, and support expansion while minimizing churn and contraction.
Represent GitLab in customer meetings and events by driving attendance and delivering compelling presentations, proposals, and reports that communicate value and outcomes. Contribute customer ideas to our public issue tracker and apply MEDPICC and Command of the Message on all opportunities.
Mentor and coach fellow Commercial Account Executives, sharing sales strategies, customer insights, and lessons learned to help elevate team performance and contribute to team goal achievement.
Regularly meet on-site with key customers to develop and strengthen executive-level relationships, ensuring GitLab is viewed as a strategic, long-term partner at the highest levels of the organization.
What you'll bring
Ability to drive complex B2B software sales cycles and build trusted relationships with commercial and Commercialet customers, ideally in a Commercial Account Executive or similar role serving Commercialet customers.
Ability to quickly learn and sell a complex SaaS or DevSecOps platform to commercial and Commercialet accounts, including identifying and breaking into new customers.
Excellence in operational rigor for deal management in Salesforce and Clari (or similar CRM and forecasting tools), with the ability to create reliable forecasts and manage your territory using both insight and data.
Skill in managing and closing larger, more complex deals in the Commercial segment using proven multi-threading, negotiation, and executive coverage strategies.
Self-starter who is a manager of one when it comes to territory account planning, quarterly and annual KPI execution, and driving new business acquisition and expansion through consultative, multi-stakeholder sales motions.
Demonstrated ability to mentor and coach peers, share knowledge and learnings across the team, and take on additional team-level responsibilities that elevate team performance and collective goal achievement.
Effective communication and interpersonal skills, with the ability to articulate value at all levels of the customer organization, lead clear and compelling customer conversations, and remain calm and solutions-focused under pressure.
Experience driving adoption and consumption with customers whilst leading your account team.
Outbounding: Not afraid to email, call, prospect into prospective accounts whilst building value narratives that land.
Adaptability, flexibility, creativity and a desire to build something new!
About the team
The Commercial Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our Commercial customers. As a Commercial Account Executive, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, Sales Development, Customer Success, Renewals, and partner teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared territory planning, regular deal reviews, and knowledge sharing focused on winning new customers, expanding existing accounts, and helping Commercial organizations get the most value from GitLab.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Sydney, Australia
At Riot, Senior Technical Artists build the systems, tools, and workflows that help artists create high-quality content efficiently and sustainably. In this role, you’ll combine hands-on real-time VFX craft with technical problem-solving to turn creative and gameplay goals into reusable, scalable solutions that support artists, designers, and engineers.
As a
Senior VFX Technical Artist
on an unpublished R&D product, you’ll help establish and evolve the VFX systems and content pipelines that bring the experience to life. You’ll own meaningful technical problems end to end, from prototyping Niagara-based solutions and artist-facing tools to developing Houdini workflows, documenting best practices, and improving performance and production reliability.
You will report into the Technical Art Manager of the team.
Responsibilities:
Own and evolve scalable VFX systems, tools, libraries, and content pipelines in Unreal Engine and Niagara.
Build reusable, modular, and parameterized effects and workflows that reduce one-off production, support rapid iteration, and empower artists to create varied content from a maintainable foundation.
Partner with VFX Art, Design, Engineering, and Technical Art to translate creative and gameplay needs into robust technical solutions, advocating for artist workflows and clear player-facing readability.
Develop artist-facing tools, scripts, and automation, including Houdini-based procedural workflows and integrations between DCC applications and real-time content pipelines.
Work hands-on in Unreal Engine to prototype and validate systems using Niagara modules and Scratchpad, Blueprint, and material workflows.
Profile and optimize effects for visual quality, gameplay clarity, memory, and runtime performance, helping establish practical budgets for high effect density and resource-constrained scenarios.
Maintain documentation, standards, and production support practices that make VFX workflows easier to adopt, troubleshoot, and improve over time.
Required Qualifications:
Senior-level professional experience as a Technical Artist, VFX Technical Artist, or closely related role in games or real-time content production.
Advanced hands-on Unreal Engine experience, including Niagara systems, Niagara modules and Scratchpad, Blueprint, and material authoring or Material Graphs.
Strong scripting and automation skills for artist-facing tools and content workflows, with the ability to work productively in Python, Blueprint, or comparable scripting environments.
Hands-on pipeline development experience, including procedural workflows, asset generation, and integration with real-time content pipelines.
Proven experience designing or maintaining reusable, modular, and parameterized VFX systems, libraries, or production workflows.
Strong understanding of real-time VFX readability, profiling, optimization, and performance budgeting, with the ability to balance visual quality and runtime constraints.
Demonstrated ability to collaborate across Art, Design, and Engineering, communicate technical trade-offs clearly, and support artists through tool iteration and problem-solving.
Desired Qualifications:
Experience supporting large-scale multiplayer or live-service content pipelines, where consistency, scalability, and maintainability are central production concerns.
Experience developing procedural content workflows or reusable generation systems in Houdini, Unreal, or related tools.
Experience with streaming, resource, memory, or workload optimization for content-rich real-time experiences.
Familiarity with shader or engine-level development, including HLSL, C++, or comparable low-level graphics and runtime technologies.
A portfolio or reel that demonstrates technical breakdowns, reusable systems, artist-facing tools, pipeline improvements, and the impact of your work on content production.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Our Perks:
At Riot we strongly believe in work / life balance, and we encourage that with our open paid time off policy, paid parental leave (for both primary and secondary carers) and flexible work schedules to fit your lifestyle. We also believe that work should be fun, we have co-op gaming areas, a play fund so you can broaden and deepen your knowledge of players and community, and all the snacks you would ever need to power through your day (even healthy snacks!). And that’s not all we offer, there’s also:
Medical Insurance that covers you and your dependents
Employee Assistance Program
Wellness fund
Donation matching of time and money to registered charities
Learning and Development opportunities
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
Location: Sydney, Australia
Riot Games Sydney is looking for an experienced Senior Software Engineer to join the Sydney-based VALORANT, Personalisation Team. As Software Engineers at Riot, we bring deep knowledge of specific technical areas and also value the opportunity to work in a variety of broader domains. We have a deep passion for helping to bring joy to players via technical solutions.
As a
Senior Software Engineer
on the VALORANT Personalisation Team, you’ll build experiences that help players make the game their own, from customising their loadout to showcasing their favourite Agents and celebrating the rewards they’ve earned. You’ll bring features to life across PC and console, connecting Unreal Engine client experiences with the live services behind them. Working alongside designers, artists and fellow engineers, you’ll take features from technical discovery through launch, shape technical decisions, and solve the performance and reliability challenges that make these experiences feel great to use. Internal Job Title: Software Engineer II.
You will report to the Engineering Manager of the Personalisation Team.
Responsibilities:
Design, build and deliver gameplay features and back end services for our players
Lead projects with your teammates and in collaboration with other teams and disciplines
Seek out and champion development process improvements
Uphold a high standard of engineering excellence
Provide mentorship to more junior members of the team
Troubleshoot live service issues as part of an on-call rotation
Required Qualifications:
4+ years experience in professional software development
3+ years professional experience with C++ and/or Unreal
Experience collaborating on cross-team development efforts on software projects, including requirements gathering, planning and release - coordinating with relevant stakeholders across different disciplines
Desired Qualifications:
Bachelor's degree in Computer Science and/or equivalent experience
Experience developing and shipping code in a real-time 3D environments (e.g. Unity, Unreal, Godot)
Experience developing within gameplay systems for Unreal Engine games
Experience with perforce and/or github version control systems
Experience developing and shipping code for high load real time services
Our Perks:
At Riot we strongly believe in work / life balance, and we encourage that with our open paid time off policy, paid parental leave (for both primary and secondary carers) and flexible work schedules to fit your lifestyle. We also believe that work should be fun, we have co-op gaming areas, a play fund so you can broaden and deepen your knowledge of players and community, and all the snacks you would ever need to power through your day (even healthy snacks!). And that’s not all we offer, there’s also:
Medical Insurance that covers you and your dependents
Employee Assistance Program
Wellness fund
Donation matching of time and money to registered charities
Learning and Development opportunities
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
Location: Remote, Japan
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Japan. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity. You will also be directly influencing renewal and expansion decisions through your post-sales engagements with executive-level decision makers in the account.
This is a individual-contributor role for someone who has already led pre or post sales customer engagements in large complex accounts across multiple industry domains to drive quantifiable business outcomes..The individual is comfortable operating with ambiguity, and can credibly advise VP- and C-level stakeholders on business transformation, application modernization, platform strategy, architecture, and organizational DevSecOps transformation. You'll also be shaping playbooks and best practices, and acting as an escalation point for the team's most technically or politically complex situations.
Reporting into the APJ Customer Success organization, you'll own a portfolio of GitLab's most strategic enterprise and Government accounts, act as the executive-level technical liaison for these accounts, and drive cross-functional resolution of their highest-priority issues — coordinating and, where needed, directing the efforts of Product Management, Engineering, Sales, Professional Services, and Support. You'll bring deep technical expertise in CI/CD, cloud platforms, multi-cloud, hybrid architecture and enterprise DevSecOps practices.You will use that expertise to shape customers' long-term platform strategy, apply best practices, configure GitLab for their environments and stay current with platform capabilities. In your first year, success will look like establishing yourself as the trusted senior advisor across a portfolio of flagship accounts, building strong relationships with key stakeholders, materially improving and increasing platform maturity, leading retention and renewal conversations, increasing customer satisfaction across your portfolio and contributing to the broader CSA team's technical standards and ways of working.
Some examples of our projects:
Turning pre-sales command plans into measurable customer success plans that align technical adoption with business outcomes
Leading and driving the technical strategy behind a large-scale DevSecOps platform consolidation for a regulated Enterprise account or Government, including guiding enterprise customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, TCO, applying compliance and architecture as well as business case presentations to customer executives
Owning end-to-end resolution of a critical, multi-team escalation for a flagship account — driving root cause analysis, coordinating Engineering/Product/Support, and personally briefing customer executives on remediation
What you’ll do
Owns a book of Enterprise and Government customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic, business and technical engagement.
Serves as the senior post-sales strategic, business and technical advisor for a portfolio of GitLab's most complex, highest-value enterprise and Government accounts, shaping multi-year platform and DevSecOps strategy in partnership with customer executives, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services.
Translates ambiguous, high-stakes business outcomes into rigorous Customer Success Plans that are regularly reviewed with customer stakeholders. The Customer Success Plans contain clearly defined business outcome related goals, quantifiable benefits, realistic adoption milestones and remediation actions.
Prepares executive-ready reporting conducted on a regular basis with clear accountability for outcomes that demonstrate impact on adoption, retention, and expansion of GitLab products and services.
Provides deep technical guidance on enterprise-scale CI/CD architecture, DevSecOps maturity models, platform consolidation strategy, including advising on complex trade-offs (e.g., multi-cloud vs. hybrid, self-managed vs. GitLab Dedicated, etc).
Owns the full lifecycle of your account portfolio's adoption, retention, and expansion outcomes, with direct accountability for the commercial and technical health of flagship relationships.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the root cause analysis and personally managing executive communication and risk.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the driving root cause analysis and personally managing executive communication and risk.
Designs and delivers technical enablement programs at scale, identifying systemic maturity gaps across a portfolio and building the roadmap (not just individual sessions) that closes them.
Advises key customers stakeholders on cloud and platform architecture decisions with enterprise-wide impact, which includes multi-region deployment strategy, secrets management architecture and network/security topology for regulated environments.
Guides customers on GitLab platform best practices including Git workflows, branching strategies, CI/CD pipeline design, DevSecOps adoption patterns, and security scanning configuration.
Provides hands-on technical enablement and onboarding, including education on GitLab features, releases, and use cases, and identification of training and maturity opportunities aligned to customer goals.
Engages customers on cloud platform architecture decisions relevant to their GitLab deployment — including self-managed vs. GitLab Dedicated, Runner configuration and auto-scaling, secrets management, and network topology considerations.
Advises customers on DevSecOps consolidation value — articulating the TCO, compliance, and developer experience case for platform consolidation over fragmented toolchains.
Collaborates with Professional Services, Sales, and internal teams to identify expansion opportunities, recommend enablement interventions, and ensure a seamless customer journey from onboarding through renewal.
What you’ll bring
Must be a Japanese citizen based in Japan
Mandatory Japanese (native or professional level) and English language proficiency
Hands-on experience building or owning CI/CD pipelines end to end, including pipeline as code, multi-stage design, artifact management, and troubleshooting in real-world environments.
A career built across different direct customer facing engagement roles such as Technical Account Management, Technical Solution Sales, Pre-sales, Business Development, Consulting, Professional services across customers in different industry vertical domains like Government, Banking, Financial and Insurance Services, Manufacturing, Telecommunications, engagement with multiple technology and platform transition experience such as from on-premise deployments to Cloud, application modernization experience from monolith to microservices, from Waterfall to DevOps to DevSecOps and others to provide the depth and breadth of experience to advise customers on transformations and deployments that you've already seen play out elsewhere across your multiple customer engagements.
A long-standing demonstrated track record as the person other senior people call when an account is in genuine crisis or gained across a sustained career of Enterprise or Government account ownership
Credible judgment earned by personally owning the outcomes of dozens of complex enterprise customer account engagements over the course of a career, including situations with real commercial, technical, and reputational stakes
A consistent track record of being trusted by customer executives and internal leadership to operate with minimal oversight in ambiguous and high-pressure situations
Deep, hands-on expertise in DevSecOps practices, including shift-left security and integrating SAST, DAST, SCA, and container scanning into development workflows as well as architecting and troubleshooting CI/CD pipelines at enterprise scale
Expert-level understanding of Git, merge request workflows and delivery lifecycles, having personally guided organizations through branching strategies such as trunk-based development and GitFlow, and modern software delivery lifecycles.
Demonstrated experience with infrastructure as code, GitOps, Cloud and on-premises environments with relevant experience that support GitLab deployments, including networking, identity and access management (IAM), secrets management, and deployment considerations for regulated or high-security environments
Demonstrated experience partnering with customers to turn business requirements into actionable success plans, with measurable goals and verifiable business outcomes that are suitable for executive-level quarterly reporting.
Demonstrated ability to drive product adoption, dive deep into the accounts assigned and scale out the level of influence in the account.
Demonstrated ability to build and defend executive-level business cases (TCO, compliance, risk) that influence budget and platform strategy decisions
Demonstrated ability to operate with autonomy in ambiguous, high-stakes situations with strong communication, stakeholder management, and organizational experience to manage a portfolio of enterprise and Government customers, balance multiple priorities, guide escalations, and coordinate effectively across customer teams and internal cross functional teams to resolve issues appropriately and in a timely manner.
About the team
The Customer Success Architect team is part of GitLab's Customer Experience organization. It supports strategic enterprise and Government accounts across the APJ region through hands-on technical guidance, consultative partnership, and practical problem solving.
We act as a reliable technical advisor and an important link between customers and the broader GitLab ecosystem. We bring platform, cloud, and DevSecOps depth to customer engagements and work closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide customers through technical choices, navigate escalations, and help them realize measurable value from GitLab.
Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region. It's a team well suited for people who enjoy solving complex customer challenges, building long-term partnerships, and helping enterprise organizations grow their maturity with GitLab in practical, measurable ways.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: New York City
Workplace: Hybrid
About Stepful:
Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers.
Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.
Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more.
Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list.
Our values:
We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:
- Care first: We do whatever it takes for our students to succeed.
- Learn quickly: We test, learn with data, and iterate.
- Build together: We win when we rely on each other.
- Own it: We show up, take initiative, and show pride.
THE OPPORTUNITY:
As VP, Operations (Degree Programs), you'll lead our Strategy and Operations Function for all of our Degrees, including Nursing, Imaging, and Respiratory programs housed under Stepful College. Degree programs have more regulation, longer timelines, and higher clinical-site requirements than our certificate programs. You will own the operating model that allows us to scale them without losing outcome quality, student satisfaction, or compliance.
You will lead strategy, organizational design, budget, and contribution to Stepful's growth. You'll lead a layered team of Operations Directors and Clinical Leaders who independently drive their own initiatives forward while you set the direction, standards, and operating rhythm that enables our degree programs to scale.
This role reports to our SVP, Operations, and is hybrid in NYC (with regular travel to our campuses and clinical sites).
WHAT YOU’LL DO:
- Lead and evolve Stepful College’s operating model, currently organized by Schools (Nursing, Imaging, and Respiratory), each led by an Ops Director in partnership with Clinical and Academic Leaders and Faculty.
- Set the strategy to deliver our degree programs at the highest quality at scale. Build the operating cadence that lets each School Lead run their school independently while you manage the full portfolio of degree programs.
- Own the department's budget and resource allocation, making tradeoffs across schools and geographies.
- Design how the department is organized as it grows, including where to add leadership layers and which senior roles to hire next.
- Lead Operations and Clinical Leaders who own their programs end to end, coaching them and setting clear expectations for performance and accountability across every layer of the department
- Partner with Learning, Product, Legal, Growth, and Workforce Solutions to grow enrollment, deliver an exceptional student experience, and meet the needs of our healthcare employer partners.
- Push AI adoption across schools.
WHAT YOU’LL BRING:
- 12+ years of experience, including 5+ years leading multi-layered organizations (managers of managers) in operations or program leadership
- A track record of owning a department or business unit, including its strategy, budget, and org design, and scaling it through significant growth
- Experience leading regulated, licensure-track education programs (such as nursing or allied health), including direct work with state boards and accreditors
- Proven ability to drive workflows across multiple domains at once, and to build operating systems that let your leaders move independently
- Executive communication skills: clear, concise writing and the ability to align executives, regulators, faculty, and employer partners
- A highly analytical, data-driven approach to diagnosing problems and making decisions
- Comfort leading in a fast-paced, sometimes ambiguous environment, and a willingness to get into the details when it counts
- Genuine curiosity about AI and a habit of experimenting with it to improve how your teams work
BONUS POINTS IF:
- You've worked at a high-growth startup or in a venture-backed healthcare or EdTech company
- You have a clinical background (e.g., RN or registered radiologic technologist)
- You've run multi-state or multi-campus operations, or launched new campuses or integrated acquired schools
- You hold an advanced degree (e.g., MBA, MSN, EdD)
INTERVIEW PROCESS:
- Introductory call with Talent Acquisition team member
- Interview with Hiring Manager
- Take-Home Assignment
- Virtual Panel Interview
- On-Site Panel Interview
BENEFITS AND COMPENSATION:
- Meaningful Equity Stake
- Subsidized Medical, Dental, and Vision insurance plan options
- 401(k)
- FSA, HSA and commuter benefits
- Learning stipend
- Open vacation policy, including:
- Guidance of 15 days PTO annually
- Stepful closed the last week of December
- 15 work-from-anywhere days
- 10 public holidays observed for 2026
The target base salary range for this opportunity is $230,000 - $260,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.
Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
--
In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.
Location: St. Louis, Missouri
Workplace: OnSite
About Stepful:
Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers.
Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.
Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more.
Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list.
Our values:
We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:
- Care first: We do whatever it takes for our students to succeed.
- Learn quickly: We test, learn with data, and iterate.
- Build together: We win when we rely on each other.
- Own it: We show up, take initiative, and show pride.
The opportunity:
We are looking for a highly accomplished Sterile Processing Clinical and Lab Instructor to teach our 3-week Sterile Processing Technician program in St. Louis. Stepful’s programs are designed to support students at every step of the way, from getting certified by the CRCST (Certified Registered Central Service Technician) to finding high-quality healthcare jobs.
This is a 1099 contract role that requires in-person instruction, so candidates are ideally local to the program site (St. Louis, MO) or willing to travel for the duration of the course. Travel and lodging support is available for instructors who are not local to the program site.
What you’ll do:
- Teach hands-on skills to students in an in-person lab setting
- Demonstrate proper technique for a given skill and provide live step by step tasks for students to perform
- Assess students’ lab and clinical competency for skills and provide feedback
- Review and evaluate the required skills students must demonstrate
- Communicate regularly with students over email and other communication tools
- Join weekly meetings to receive guidance and direction from the internal team at Stepful
- Provide ongoing support, troubleshoot issues, and prepare and plan for future modules, as needed
What you’ll bring:
- 3+ years of experience teaching sterile processing, with knowledge of course development, instruction, evaluation, and academic advising
- 3+ years of experience working as a certified Sterile Processing Technician at a clinical setting
- Sterile Processing Tech Certification
- Experience with digital tools for teaching and reading lesson plans
- Experience teaching students of diverse backgrounds and abilities
- Stellar writing and communication skills
- Ability to work 30 - 40 hours per week
Interview Process:
- Intro Call with Talent Team
- Case Study Assignment
- Final Interview
The hourly pay rate for this opportunity is $40.00/hour. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.
Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
--
In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.
Location: St. Louis, Missouri
Workplace: OnSite
About Stepful:
Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers.
Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.
Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more.
Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list.
Our values:
We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:
- Care first: We do whatever it takes for our students to succeed.
- Learn quickly: We test, learn with data, and iterate.
- Build together: We win when we rely on each other.
- Own it: We show up, take initiative, and show pride.
The opportunity:
Stepful College https://stepfulcollege.edu/about/, an ABHES-accredited institution, is seeking an experienced, passionate nursing educator to join our faculty as a Clinical Instructor with our Practical Nursing (PN) and Registered Nursing (RN) programs. This is a permanent, full-time position — an exceptional opportunity for experienced nursing educators, including those currently teaching in adjunct roles, who are ready to bring their expertise to a full-time academic home.
As a Full-Time Clinical Faculty member, you’ll bring your nursing expertise directly to the bedside — supervising and guiding practical nursing students through hands-on clinical rotations at our partner healthcare facilities throughout the St. Louis area.
What you’ll do:
- Deliver clinical instruction — supervise students during clinical rotations at partner healthcare facilities throughout the St. Louis area
- Support student success — monitor student progress, provide timely and constructive feedback, and develop remediation plans for students who need additional support
- Contribute to curriculum — collaborate with program leadership and fellow faculty to review, refine, and continuously improve PN and RN program curriculum
- Maintain compliance — uphold Missouri State Board of Nursing standards and support program accreditation requirements through accurate documentation and consistent adherence to program policies
- Engage the community — build and maintain positive relationships with clinical partner facilities, preceptors, and other external stakeholders
- Participate in faculty life — attend faculty meetings, contribute to program evaluation, and support the broader academic mission of Stepful College
What you’ll bring:
- Active, unencumbered Missouri RN license (or compact state license eligible for Missouri endorsement)
- Master's degree in nursing — required
- 2+ years of experience as clinical faculty in an RN nursing education program
- 2+ years of professional experience as a Registered Nurse
- Demonstrated ability to teach across modalities — didactic, skills lab, and clinical settings
- Familiarity with Missouri State Board of Nursing requirements and nursing program accreditation standards
- Strong interpersonal and communication skills — ability to connect with diverse adult learners and collaborate effectively with faculty, staff, and clinical partners
- Availability Monday through Friday, with occasional weekend availability as program schedules require
Bonus points if:
- You have specialty clinical experience in medical-surgical, OB, pediatrics, or maternal health nursing
Interview Process:
- Intro Call with Talent Team
- Virtual Interview with Hiring Manager
- Case Study Assignment
- Final Onsite Panel Interviews
Benefits and Compensation:
- Subsidized Medical, Dental, and Vision insurance plan options
- 401(k)
- FSA, HSA and commuter benefits
- Learning stipend
- Open vacation policy, including:
- Guidance of 15 days PTO annually
- 10 public holidays observed for 2026
The target base salary range for this opportunity is $80,000 - $95,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.
Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary. The total compensation package will also include our benefits package and an equity (ISOs) package.
Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
--
In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.
Location: St. Louis, Missouri
Workplace: OnSite
About Stepful:
Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers.
Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.
Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more.
Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list.
Our values:
We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:
- Care first: We do whatever it takes for our students to succeed.
- Learn quickly: We test, learn with data, and iterate.
- Build together: We win when we rely on each other.
- Own it: We show up, take initiative, and show pride.
The opportunity:
Stepful College https://stepfulcollege.edu/about/, an ABHES-accredited institution, is seeking an experienced, passionate nursing educator to join our faculty as a Clinical Instructor with our Practical Nursing (PN) and Registered Nursing (RN) programs. This is a part-time adjunct position — an exceptional opportunity for experienced nursing educators looking for meaningful, flexible teaching work that fits around their existing schedule.
As an adjunct clinical faculty member, you’ll bring your nursing expertise directly to the bedside — supervising and guiding practical nursing students through hands-on clinical rotations at our partner healthcare facilities throughout the St. Louis area. aligned to program rotations.
What you’ll do:
- Deliver clinical instruction — supervise students during clinical rotations at partner healthcare facilities throughout the St. Louis area
- Support student success — monitor student progress, provide timely and constructive feedback, and develop remediation plans for students who need additional support
- Contribute to curriculum — collaborate with program leadership and fellow faculty to review, refine, and continuously improve PN and RN program curriculum
- Maintain compliance — uphold Missouri State Board of Nursing standards and support program accreditation requirements through accurate documentation and consistent adherence to program policies
- Engage the community — build and maintain positive relationships with clinical partner facilities, preceptors, and other external stakeholders
- Participate in faculty life — attend faculty meetings, contribute to program evaluation, and support the broader academic mission of Stepful College
What you’ll bring:
- Active, unencumbered Missouri RN license (or compact state license eligible for Missouri endorsement)
- Master's degree in nursing — required
- 2+ years of experience as clinical faculty in an RN nursing education program
- 2+ years of professional experience as a Registered Nurse
- Demonstrated ability to teach across modalities — didactic, skills lab, and clinical settings
- Familiarity with Missouri State Board of Nursing requirements and nursing program accreditation standards
- Strong interpersonal and communication skills — ability to connect with diverse adult learners and collaborate effectively with faculty, staff, and clinical partners
- Availability Monday through Friday, with occasional weekend availability as program schedules require
Bonus points if:
- You have specialty clinical experience in medical-surgical, OB, pediatrics, or maternal health nursing
Interview Process:
- Intro Call with Talent Team
- Virtual Interview with Hiring Manager
- Case Study Assignment
- Final Onsite Panel Interviews
Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary. The total compensation package will also include our benefits package and an equity (ISOs) package.
Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
--
In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.
Location: Remote, Australia; Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An Overview of the Role
As the Customer Advocacy Lead for APJ, you will celebrate our customers and spotlight their achievements, turning GitLab's most successful customers into visible, influential champions. You will identify and activate advocates and their stories that showcase customer outcomes, support pipeline and revenue goals, and deepen trust in GitLab across Asia Pacific and Japan.
Reporting into the growth marketing organization, you will own the day-to-day development and delivery of customer advocacy initiatives in close partnership with APJ sales, marketing, and global teams. You will build trusted customer relationships, identify stories and advocates, and connect the right customers to references, campaigns, events, and executive engagements. Because APJ spans diverse markets, cultures, and time zones, you will tailor engagement to local context while creating programs that scale and align with global priorities.
In your first year, you will establish clear, measurable advocacy goals for the region, strengthen collaboration with regional stakeholders, and increase the visibility of customer outcomes across go-to-market motions. This is an opportunity to bring the voice of APJ customers forward and demonstrate GitLab’s impact on their business.
Some Examples of Our Projects
Partnering with sales, pre-sales, and marketing to turn complex customer solutions into compelling narratives for campaigns, events, and executive engagements
Creating and executing customer references, case studies, speaking opportunities, and other advocacy activities and programs across APJ markets
What You’ll Do
Own the APJ customer story, reference and proof library, and associated pipeline.
Build and nurture relationships with customer advocates, including senior stakeholders, and identify opportunities for references, case studies, events, and thought leadership.
Manage the customer advocacy lifecycle: identify and recruit advocates, understand their goals, coordinate participation, and maintain mutually valuable relationships over time.
Bring the voice of the customer into GitLab’s narratives, campaigns, and go-to-market plans by working with internal stakeholders to develop and amplify customer stories.
Partner with regional and global sales, marketing, customer success, and product teams to align advocacy initiatives with pipeline, expansion, and retention priorities.
Define and track program measures, such as advocacy participation, reference fulfillment, pipeline influence, and customer-story impact.
Prioritize and coordinate advocacy requests that support strategic global and regional initiatives, using clear intake, fulfillment, and reporting processes.
Adapt engagement and storytelling approaches to APJ’s varied markets and customer contexts, working effectively across cultures and time zones.
Continuously improve programs, content formats, and engagement models using customer feedback, program data, and evolving business needs.
What You’ll Bring
Experience building or delivering customer advocacy, customer marketing, customer reference, or related customer story programs in enterprise technology or SaaS.
Strong history of creating impactful customer stories and proof, and an advanced understanding of the customer reference lifecycle.
A track record coordinating across multiple markets, with an understanding of the considerations involved in serving APJ customers.
Strong cross-functional collaboration skills and the ability to influence sales, marketing, customer success, and other stakeholders without relying on direct authority.
Excellent communication and relationship-building skills, including the ability to engage confidently with executive stakeholders on business and technical topics.
Strong program management skills: you can prioritize competing requests, coordinate details across teams, and deliver reliably in a changing environment.
Ability to work autonomously and asynchronously in a fully remote environment while staying aligned to shared goals and processes.
Comfort defining and reporting on program performance, including customer participation, reference support, pipeline influence, and other measures tied to regional objectives.
About the Team
The Customer Advocacy team at GitLab helps turn our most successful customers into visible, influential advocates who drive awareness, trust, and revenue. This team builds and manages strategic relationships with customers to surface their stories, amplify their impact, and bring the voice of the customer into everything we do.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Bellevue, United States
📍
Location:
Bellevue, WA
📄
Employment Type:
6-Month W-2 Contract | Potential for Full-Time Conversion
🏢
Work Arrangement:
Hybrid — 3 Days/Week On-Site
🗓️
Schedule:
Monday–Friday
🚀
Start Date:
TBD
💰
Compensation:
TBD — based on skills and experience
Important Screening Requirements
Must be a
U.S. Person — U.S. Citizen or U.S. Permanent Resident (Green Card holder)
.
Must be able to work on-site in Bellevue, WA,
3 days per week
.
Strong hands-on experience developing
embedded C firmware
for 32-bit ARM Cortex-M or similar microcontrollers.
Experience with register-level peripheral programming.
Hands-on PCB and firmware bring-up experience.
Working knowledge of
USB-C / USB Power Delivery (USB-PD)
.
Experience communicating with companion ICs through I2C, SPI, and/or UART.
Proficiency with bench-level debugging equipment, including oscilloscopes, logic/protocol analyzers, multimeters, SWD/JTAG debuggers, and UART logging.
Ability to work from datasheets, register tables, and schematics.
Proficiency with Git.
About the Role
We are seeking a hands-on
Embedded Firmware / Software Engineer – USB-C Power Delivery
to bring up new hardware platforms built around USB-C Power Delivery controllers and develop firmware from initial PCB power-on through production-quality implementation.
This is a low-level embedded firmware engineering role focused on hardware interaction, not application-level software development. You will develop and debug embedded C firmware on ARM Cortex-M microcontrollers, configure companion ICs over I2C, SPI, and UART, and work directly at the hardware bench alongside electrical and hardware engineers.
The ideal candidate can move comfortably between embedded C development, PCB bring-up, USB-PD functionality, peripheral communication, and hardware-level debugging.
What We’re Looking For
We’re looking for an engineer who is genuinely comfortable working at the hardware bench and has personally brought up and debugged embedded hardware.
The ideal candidate can explain how they powered on a new board, validated power and clocks, initialized the microcontroller, configured peripherals, debugged hardware and firmware issues, and verified USB-C Power Delivery behavior.
Strong candidates will combine expertise in:
Embedded C + ARM Cortex-M + PCB Bring-Up + USB-C/USB-PD + I2C/SPI/UART + Bench Debugging
Candidates whose experience is limited to application-level software development, without hands-on firmware and hardware bring-up experience, may not be a fit.
Key Responsibilities
PCB Bring-Up & Hardware Validation
Bring up new printed circuit boards (PCBs) from initial power-on through functional firmware.
Validate power rails, clocks, and hardware interfaces during board bring-up.
Connect and configure SWD/JTAG debuggers.
Enable and validate microcontroller peripherals.
Work closely with hardware engineers to isolate hardware versus firmware issues.
Support development from initial prototype bring-up through production-quality firmware.
Embedded Firmware Development
Develop and debug embedded C firmware on ARM Cortex-M-class microcontrollers.
Implement register-level peripheral programming.
Configure and communicate with companion ICs over I2C, SPI, UART, and other peripheral interfaces.
Work within memory-constrained environments, accounting for flash and RAM limitations.
Analyze datasheets, register tables, and schematics to configure and troubleshoot hardware.
Document firmware configurations, implementation decisions, and design considerations.
USB-C & Power Delivery Implementation
Implement and debug USB-C and USB-PD functionality, including:
Source and sink roles
Dual-role power (DRP)
Power-contract negotiation
Fault handling and recovery
Validate USB-PD behavior and troubleshoot power-delivery issues.
Support the implementation and verification of reliable USB-C Power Delivery functionality.
Work with hardware engineers to resolve issues involving USB-PD controllers and associated circuitry.
Hardware Debugging & Testing
Debug firmware and hardware directly at the bench using:
Oscilloscopes
Logic and protocol analyzers
Digital multimeters
SWD/JTAG debuggers
UART logging
Investigate hardware and firmware issues using schematics, register maps, and measurement results.
Validate peripheral communication and hardware functionality.
Support troubleshooting throughout development and testing.
Documentation & Engineering Collaboration
Maintain clear documentation of firmware configurations and design decisions.
Collaborate closely with hardware and electrical engineering teams.
Communicate debugging findings and support root-cause investigations.
Use Git for source control and firmware development workflows.
Contribute to firmware quality and production readiness.
Required Qualifications
Strong proficiency in
embedded C
.
Experience developing firmware on
32-bit ARM Cortex-M or similar microcontrollers
.
Strong understanding of:
Interrupts
Register-level peripheral programming
Memory-constrained embedded development
Flash and RAM limitations
Working knowledge of USB-C and USB Power Delivery.
Understanding of USB-PD source, sink, and dual-role power (DRP) configurations.
Understanding of USB-PD power-contract negotiation and fault handling.
Hands-on experience with hardware and PCB bring-up.
Experience communicating with and configuring companion ICs through I2C, SPI, UART, or similar interfaces.
Ability to read and work from datasheets, register maps, and schematics.
Experience using oscilloscopes, logic/protocol analyzers, multimeters, SWD/JTAG debuggers, and UART logging.
Proficiency with Git.
Strong troubleshooting and hardware/firmware debugging skills.
Ability to collaborate closely with hardware and electrical engineering teams.
Preferred Qualifications
Experience with Infineon or Cypress MCU SDKs/IDEs and associated middleware.
Experience with
ModusToolbox, STM32Cube, or similar development environments
.
Experience creating or customizing a Board Support Package (BSP).
Experience with firmware bootloaders and update mechanisms, including DFU or equivalent.
Experience with power-path or regulator firmware, including:
VBUS control
Over-voltage protection (OVP)
Under-voltage protection (UVP)
Over-current protection (OCP)
Fault detection and recovery
Enable and soft-start sequencing
Experience with USB subsystems such as:
USB hubs
DisplayPort Alt Mode
Redrivers
Retimers
Billboard devices
Nice-to-Have Qualifications
Experience with
Infineon EZ-PD / PMG1 or Cypress CCGx USB-PD controllers
.
Experience with ModusToolbox.
Experience implementing continuous integration (CI) for embedded firmware builds.
Familiarity with USB-IF Power Delivery compliance requirements and USB-C specifications.
Experience taking embedded products from prototype hardware through production.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Partner Solutions Manager, Strategic Partnerships, you'll own the technical strategy and validation of joint work with GitLab's strategic partners: hyperscalers, artificial intelligence (AI) labs, AI-native companies, and development, security, and operations (DevSecOps) vendors. You'll work with partners, Product, and Research and Development (R&D) to turn partner and customer needs into integrations, influence product design, and build the business case for each joint effort, from the first architecture review to a shipped integration. In this role you will also own the AI model evaluation process with our model partners, working closely with our R&D teams to assess new models ahead of release and ensure GitLab is built on the best-performing models for our customers. Unlike a customer-facing Solutions Architect role focused on adoption, you'll work with partners to make GitLab better. This role has no sales quota or variable pay.
At GitLab, our mission is simple: to enable everyone to contribute to and co-create the software that powers our world. Our platform doesn't just bring people together-it unites teams and organizations, breaking down barriers and redefining what's possible in software development.
What You’ll Do
Own the end-to-end technical strategy for assigned strategic partners, connecting technical requirements with joint business objectives.
Turn partner technology and roadmaps into integration, architecture, and product opportunities across the GitLab platform, from planning to monitoring and AI agents and model integrations.
Resolve complex technical issues across GitLab and partner systems, including cloud architecture, tool integrations, and AI model and agent evaluation and integration. Build working prototypes to validate concepts with partners.
Manage the end-to-end AI model evaluation process with our model partners, coordinating with R&D to secure early access, align on evaluation criteria and timelines, and translate results into partnership and product roadmap decisions.
Design and facilitate partner workshops, architecture reviews, and cloud financial management (FinOps) sessions, bringing in the right participants and documenting outcomes and next steps.
Build business cases for joint technical efforts, defining expected gains, costs, and resources, and securing agreement from partner managers, R&D, and leadership.
Bring partner requirements and technical feedback into Product and R&D discussions to influence product design and the roadmap.
Coordinate Engineering, Product, FinOps, Finance, Sales, and Marketing with partner technical teams to move joint work from evaluation to delivery.
Track cloud, AI, and DevSecOps developments to advise partnership investment, and share reusable findings through documentation, the handbook, reference architectures, and technical content.
What You’ll Bring
Experience as a Senior Solutions Architect, Partner Solutions Architect, Partner Engineer, or in a similar senior technical role. Experience with technology partners or alliances is strongly preferred.
An end-to-end understanding of the software development lifecycle, continuous integration and continuous delivery (CI/CD), and DevSecOps, with the ability to use GitLab in depth.
Hands-on cloud architecture experience with at least one hyperscaler: Google Cloud, Amazon Web Services (AWS), or Microsoft Azure. Cloud cost or FinOps experience is a plus.
Working knowledge of AI model evaluation frameworks and agent technology, including large language model (LLM) application programming interfaces (APIs), agent frameworks, and Model Context Protocol (MCP), and how they fit into developer workflows.
Experience designing and facilitating technical workshops with senior technical and business stakeholders, and building business cases that scope work, estimate gains and costs, and size resources.
An autonomous, ownership-driven approach: you identify work and move it forward without waiting for a project backlog.
Clear, concise written and spoken communication, adapting technical and commercial trade-offs for audiences from engineers to executives.
Ability to travel about once a quarter and work hours that overlap with Europe, the Middle East, and Africa (EMEA). If you're on the US West Coast, expect to start around 7 a.m. Pacific Time; when the day ends is flexible.
About the team
You'll join Strategic Partnerships and report to the VP, Corporate Development and Strategic Partnerships. The team manages GitLab's relationships with hyperscalers, AI companies, and select DevSecOps companies, acting as the business owner and coordinating work across hosting contracts, product integrations, go-to-market activities, purchasing, and partner-specific marketing. Partner managers and directors lead each relationship; you'll own the technical side across partner types and collaborate with R&D, Engineering, FinOps, Finance, Sales, and Marketing. The role is remote, with Eastern Time preferred and other US time zones possible.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$194,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Sofia, Bulgaria
London, United Kingdom
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УдалённоRemote, Japan; Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region
ГибридNew York City
ОфисSt. Louis, Missouri
ОфисSt. Louis, Missouri
ОфисSt. Louis, Missouri
УдалённоleadRemote, Australia; Remote, Singapore; Because APJ spans diverse markets, cultures, and time zones, you will tailor engagement to local context while creating programs that scale and align with global priorities; Adapt engagement and storytelling approaches to APJ’s varied markets and customer contexts, working effectively across cultures and time zones
УдалённоBellevue, United States
УдалённоseniorRemote, Canada; Remote, United States; The role is remote, with Eastern Time preferred and other US time zones possible; The base salary range for this role’s listed level is currently for residents of the United States only