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Location: Atlanta, United States Overview: CKH is seeking a Manager for their Audit department. We trust you to: Execute audit engagements with precision and expertise. Oversee multiple client engagements, ensuring efficiency and accuracy. Ensure all engagements are completed within the established time frame and budget, ready for Partner review. Lead and manage teams of 2–4 employees, providing guidance and support. Travel to client sites as required (GA, SC). Clearly communicate the results of audits and findings to those charged with governance. Build and maintain strong relationships with coworkers and clients. Mentor and develop Interns and Staff, providing training to support their career growth. Deliver timely, constructive feedback—both formal and informal—across all levels. Perform additional duties as assigned. Required Skills/Abilities: Managing multiple audit client engagements throughout the year. Professionalism in the office and at client sites. Strong communication skills. Preparation of Government Financial Statements. Ability and willingness to travel as needed. Education and Experience: B.A./B.S. in Accounting. Public accounting experience. Understanding of GAAS, GASB, and GAAP. CPA required. Benefits: Why CKH is the best choice? CKH is a boutique accounting & financial services firm that provides local expertise aided by global experience. We have presence in Atlanta, South Africa, Ukraine, Poland, Azerbaijan, Germany, Spain and Greece. Our tree logo is representative of CKH’s ideals: The roots of the tree remind us to stay grounded and humble. The trunk represents the support we have for each other, making our team strong. But we also like to shake the tree! Churning up new ideas and positive change as the world around us grows. The fruit our tree grows reminds us to never stop growing, producing the best quality service for our clients. The treetop helps us reach higher, always stretching to new heights and goals.

Location: Japan Workplace: Remote Our Business Development Managers build long-term relationships with financial institutions and public sector organizations to help them prevent and investigate financial crime and address risk and compliance challenges. You’ll work with leading Japanese banks, securities firms, and other financial institutions to connect their business priorities with Chainalysis solutions across financial crime threat intelligence, anti-money laundering (AML), compliance, investigations, fraud prevention, and security. This role focuses on a select group of priority institutions, building on existing relationships and opportunities rather than starting solely through outbound prospecting. You’ll help customers evaluate how Chainalysis can support their current needs and the responsible development of on-chain finance, including tokenized assets, digital payments, and custody services. While financial institutions are the primary focus, you’ll also support selected public sector opportunities where your expertise can help the Japan team address financial crime, compliance, and investigative needs. You’ll work alongside Account Executives and specialists across Chainalysis to develop long-term account strategies, prepare proposals, and support customer evaluation, internal approvals, procurement, and implementation planning. Success means advancing strategic opportunities, expanding customer adoption, and contributing to the Japan team’s commercial results. We are looking for a Business Development Manager to join our Japan team, reporting to the Country Manager, Japan. This is an individual contributor role with no people management responsibilities. IN THIS ROLE, YOU'LL - Develop and execute strategic business development plans for priority Japanese banks and financial institutions, building on existing relationships and opportunities. - Build trusted relationships with executives and stakeholders across business strategy, financial crime, AML, compliance, risk, technology, and operations. - Understand customers’ business plans, regulatory requirements, and onchain finance strategies, and translate their needs into clear proposals and practical roadmaps. - Partner with Account Executives to advance strategic opportunities and support customers through evaluation, internal approvals, procurement, and contract execution. - Help customer stakeholders evaluate options, build internal consensus, and reach informed decisions. - Develop proposals that connect Chainalysis solutions across compliance, investigations, fraud prevention, security, and visibility into fund flows. - Work with Solutions Architecture, Product, Global Services, Marketing, and Government Affairs to develop customer use cases, proof of value success criteria, and implementation plans. - Collaborate with systems integrators and other partners on joint proposals, co-selling, solution integration, implementation, and customer training. - Identify opportunities to expand Chainalysis adoption across customer business units, subsidiaries, and services as their needs grow. - Work with Government Affairs to understand regulatory developments and support appropriate dialogue with regulators and industry associations. - Partner with Account Executives and technical specialists to develop proposals and advance selected opportunities with regulators, government agencies, and law enforcement, supporting customer evaluation, procurement, and contract execution. - Share customer and market insights with the Japan team to strengthen positioning, prioritize opportunities, and support commercial planning. WE'RE LOOKING FOR CANDIDATES WHO HAVE - Experience working with major Japanese financial institutions in business development, strategic account management, consulting, technology sales, or business transformation. - A track record of building trusted relationships with executives and business leaders and helping stakeholders reach informed decisions. - Experience advancing strategic opportunities involving multiple stakeholders, long buying cycles, and enterprise procurement processes. - The ability to understand business, operational, regulatory, and risk challenges and translate them into practical proposals and customer outcomes. - A strong understanding of Japanese financial services industry dynamics, internal approval processes, and budget cycles. - Experience collaborating with sales teams and technical specialists to develop opportunities and deliver commercial results. - Strong business communication and presentation skills in Japanese, with the ability to explain complex concepts clearly to executive audiences. - The ability to collaborate with global colleagues in English. - An interest in on-chain finance and a willingness to learn about emerging financial technologies, relevant regulation, and Chainalysis solutions. Prior blockchain expertise is not required. - The ability to work independently, prioritize strategic opportunities, and bring colleagues and partners together around shared customer priorities. NICE TO HAVE - Experience in banking, securities, trust banking, payments, or another financial institution before moving into consulting, business development, or technology sales. - Experience with financial crime threat intelligence, AML/CFT, KYC, sanctions, fraud prevention, transaction monitoring, investigations, or risk management. - Experience selling or advising on enterprise software, data, RegTech, FinTech, or cybersecurity solutions. - Experience partnering with systems integrators on joint proposals, co-selling, integration, implementation, or embedding technology into customer services. - Familiarity with stablecoins, tokenized deposits, tokenized assets, digital securities, custody, or onchain and cross-border payments. - Experience working with Japanese public sector organizations, including an understanding of their decision-making, procurement, and budget processes. - Familiarity with structured enterprise sales methodologies such as MEDDPICC or Challenger. - An established network of senior stakeholders across Japan’s financial services and technology sectors. AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. As Director, US Operations, you will lead operations for Payward’s US equities business: our registered broker-dealer, Kraken Securities LLC, and the operations behind traditional stocks as well as xStocks, our tokenized equities product. You will own the trade operating model, the end-to-end order and settlement flow, cash flows, corporate actions, reconciliations, and regulatory readiness across the business. This is a hands-on leadership role in a regulated entity. You will be a registered principal of Kraken Securities LLC, named on Form BD, and accountable for the operational side of the firm’s regulatory obligations. It extends well beyond day-to-day management and requires genuine fluency in both traditional market plumbing and the operational realities of a digital-asset business. You will stay close to company strategy and cross-functional initiatives so the global executive team’s goals translate into clear operating priorities. As a trusted partner, you will work across Compliance, Legal, Finance, Product, Engineering, and Marketing to drive key initiatives forward, and build the team that scales the business as the firm grows. The opportunity - Own the end-to-end order flow for US equities, from inception through clearing and settlement, including reconciliation, corporate actions, and exception management - Own xStocks operations: token issuance and redemption, inventory and liquidity management, movement of client and firm assets, and settlement across exchange, custodian, and on-chain venues - Serve as a named principal of Kraken Securities LLC and act as an operational control point — including dual-approval (“four eyes”) sign-off on transactions and asset movements, with coverage across time zones - Design and implement the operating model for Kraken Securities and xStocks, aligned to strategic goals - Build and run the operating systems for the business — policies, written supervisory procedures, controls, books and records, business continuity, and KPIs — and translate C-suite goals into clear targets for each business unit - Own launch readiness for new products and markets: prepare systems, policies and procedures, and test them end to end with our clearing firm, custodians, exchange partners and R&D teams to ensure compliance with US regulations - Partner with Finance on financial controls around bank payments, customer funds and reserve requirements - Ensure desk coverage and settlement/ reconciliation controls and man power in place to support 24X5 and transitioning to 24x7 - Own vendor and partner operations — clearing, custody, market data, liquidity providers and technology vendors — including onboarding, SLAs and ongoing oversight - Own severity-1 operational escalation and incident response for the US entities, including root-cause review and remediation - Set performance targets, monitor progress, and report KPIs and costs transparently to leadership - Hire and develop a high-performing operations team, build the licensing bench and succession plan, and build the organizational structure to scale - Partner with functional leaders across Marketing, Compliance, Product, Engineering, and Operations to keep initiatives aligned and moving - Contribute to strategy and growth planning to help build a sustainable business - Support functions such as HR and IT in building procedures that link to corporate strategy What you bring - 12+ years of experience in brokerage or fintech operations, and/or at an operations consulting firm, including time inside a FINRA-registered broker-dealer - Experience in crypto, brokerage, advisory, fintech, or another highly regulated industry - In-depth knowledge of traditional financial markets — execution, clearing, settlement, custody, margin, securities lending, and corporate actions - Working understanding of digital assets and tokenized securities, including custody models, on-chain settlement, and the operational controls they demand - Direct experience operating under SEC and FINRA rules — books and records, supervisory procedures, trade reporting, and examination response - Experience standing up or scaling operations for a new regulated product or entity, including launch readiness and regulatory approval processes - A proven record of defining structured approaches to solve complex challenges - End-to-end understanding of company value drivers and a strong working understanding of business analytics - Experience hiring, managing, and developing operations teams - Exceptional judgment and the executive presence to work comfortably with C-suite leaders, regulators, and external partners - Required at hire, or within an agreed window from start date: FINRA Series 7 (General Securities Representative), Series 99 (Operations Professional) and Series 24 (General Securities Principal) - Preferred: Series 27 or 28 (Financial and Operations Principal) - Also valued: Series 57 (Securities Trader) and Series 4 (options principal), or willingness to obtain them — these strengthen our principal coverage across trading and options - Must be eligible for registration and disclosure on Form BD, and comfortable carrying named-principal responsibility in a regulated entity - Series 63 / 65 / 66 as required by state registration     Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on X https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Almaty, Kazakhstan Workplace: hybrid At inDrive, we're not just building a ride-hailing app — we're building a financial platform at global scale. Our lending product is one of the fastest-growing verticals in the company. We're looking for a Senior Product Analyst who thrives where data work directly drives product and revenue decisions. This is a rare combination: the stability of a well-funded global company with the speed and ownership of an early-stage product. If you want your analysis to shape a product used by millions, we'd love to talk. Key Responsibilities Define the metrics that matter — design, calculate, and monitor KPIs for new product features and initiatives across the credit funnel Drive funnel optimization — identify where users drop off, why, and which levers move conversion at each stage Surface growth opportunities — dig into data to find product directions worth betting on Assess business value — model expected profit from new projects and features before launch, and track actual vs. forecast after Run A/B experiments end-to-end — from hypothesis and test design through statistical analysis to rollout decisions Define pricing strategy — run tests and analyze how rate, term, and eligibility settings affect conversion, default rates, and portfolio health Build the analytics foundation — maintain documentation, create data marts, and partner with the Data team to ensure clean, reliable product data Translate findings into decisions — deliver crisp recommendations to product and business teams so insights actually change what gets built Skills, Knowledge and Expertise 3+ years in product analytics or data science, with a track record of influencing product decisions — not just reporting numbers Strong statistical foundation: A/B testing, causal inference, time series Advanced SQL — comfortable writing and optimizing complex queries across large datasets Python proficiency — pandas, numpy, and the rest of the standard data stack Experience with BI and visualization tools: Redash, Tableau, or similar Structured thinking and a product mindset — you balance analytical rigor with business pragmatism Bonus: background in fintech, lending, or marketplace products at scale English: Professional Working Proficiency Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Final benefits may vary depending on the location.

Location: Kazakhstan Workplace: hybrid At inDrive, we're not just building a ride-hailing app — we're building a financial platform at global scale. Our lending product is one of the fastest-growing verticals in the company. We're looking for a Senior Product Analyst who thrives where data work directly drives product and revenue decisions. This is a rare combination: the stability of a well-funded global company with the speed and ownership of an early-stage product. If you want your analysis to shape a product used by millions, we'd love to talk. Key Responsibilities Define the metrics that matter — design, calculate, and monitor KPIs for new product features and initiatives across the credit funnel Drive funnel optimization — identify where users drop off, why, and which levers move conversion at each stage Surface growth opportunities — dig into data to find product directions worth betting on Assess business value — model expected profit from new projects and features before launch, and track actual vs. forecast after Run A/B experiments end-to-end — from hypothesis and test design through statistical analysis to rollout decisions Define pricing strategy — run tests and analyze how rate, term, and eligibility settings affect conversion, default rates, and portfolio health Build the analytics foundation — maintain documentation, create data marts, and partner with the Data team to ensure clean, reliable product data Translate findings into decisions — deliver crisp recommendations to product and business teams so insights actually change what gets built Skills, Knowledge and Expertise 3+ years in product analytics or data science, with a track record of influencing product decisions — not just reporting numbers Strong statistical foundation: A/B testing, causal inference, time series Advanced SQL — comfortable writing and optimizing complex queries across large datasets Python proficiency — pandas, numpy, and the rest of the standard data stack Experience with BI and visualization tools: Redash, Tableau, or similar Structured thinking and a product mindset — you balance analytical rigor with business pragmatism Bonus: background in fintech, lending, or marketplace products at scale English: Professional Working Proficiency Why join us Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Final benefits may vary depending on the location.

Location: Berlin Workplace: Hybrid At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business. We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience. ABOUT THE ROLE: The Growth team at Upvest is driving our go-to-market activities, spanning across Marketing, Sales and Customer Success. Our mission is to become the Investment-as-a-service category leader for Europe's leading brokers, banks, wealth managers, and non-financial platforms. We're honoured to work with some of Europe's leading brands in a fast moving and expanding market already and are just getting started. As Upvest enters the next stage of growth, we are seeking a highly motivated and outcome-driven Associate Account Executive to join us. All our team efforts are centred around the client and give you the opportunity to work with high autonomy coupled with inspirational leadership. Working in the Growth team combines impactful work with a relaxed and fun atmosphere. We have established strong practices around feedback, team health and social events. In this role, you will work directly with our Director Business Development DACH Sven Loeckel https://www.linkedin.com/in/sven-loeckel-10824858/ to drive our Financial Institutions sales - winning and delighting our clients and collaborating closely with our growth and launch teams to help large financial institutions to digitise their investing propositions. You’ll leverage your expertise in financial services and sales to understand our clients’ needs and craft a compelling commercial proposition for them. This is an opportunity to own sizeable client relationships and thus having a direct impact by both driving the Upvest business and transforming the retail investment market. WHAT YOU’LL DO: - Own the cross-functional sales cycle until contract closing to meet or exceed sales targets - Drive business growth by taking a consultative approach to understanding client needs and developing compelling sales materials that effectively communicate Upvest’s value proposition - Build and maintain strong client and industry relationships through regular client calls and networking events - Contribute to our sales enablement efforts and process improvement by sharing client insights and driving best practice - Enable a seamless client onboarding experience via effective communication with our implementations team WHAT YOU BRING: - Experience: You have 1–3+ years of experience in a sales-related role, ideally within investments, banking, or wealth management, preferably in a B2B environment and working with API-based products. Alternatively, you have 1–3+ years of experience at a specialised financial services consultancy, working on IT infrastructure-related projects, ideally within the investment services space - Industry Exposure: You have experience in investments or securities trading and a strong interest in software- and infrastructure-as-a-service products (e.g. BaaS) - Client-centric sales: You have an understanding of or eagerness to develop B2B sales methodologies, such as solution/consultative selling as well as practical application of industry best practices, always starting with the clients needs’ - Stakeholder management Skills: You have demonstrated first strong leadership skills, are able to communicate well with different stakeholder groups, and are not afraid to challenge assumptions internally or externally - Negotiation Skills: Strong relationship-building and negotiation skills, with the ability to create trust, effectively handle objections and present compelling pitches - Project Management: Hands-on, proactive ownership of complex projects, including ensuring consistent and reliable communication with multiple client and internal stakeholders and diligent internal documentation IT’S GREAT IF YOU HAVE: - Experience selling to banks or wealth managers - Industry Knowledge - thorough understanding of the investment industry, its current trends and competitive landscape - Professional Network: Strong professional network in the investment industry - Location Preference: Preference for candidates located in Berlin / remote Germany and fluent in German (C2 or native) HOW WE UPVEST IN YOU: - Best-in-class AI tools: Every Upvenger has €20,000 per year to spend on the best AI tools available — so you're always working with the most powerful models and tooling on the market - Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits - Wellbeing: Recharge with 30 days of annual leave and maintain a healthy lifestyle with sports benefits. Access confidential professional coaching and enjoy the flexibility to work remotely abroad for up to 183 days a year. Recharge with UpRest, a one-month fully paid sabbatical after every 4 years of working at Upvest - Development: Growth is in our DNA. Each Upvenger has access to a personal development budget and the freedom to decide how to use it - Compensation and equity: We believe that all Upvengers contribute to our success and deserve a competitive, above-market salary and a participation in our employee equity program - Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements - Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem for our female Upvengers, or UpVergent supporting neurodivergent Upvengers and allies OUR VALUES: - Make it easy for others. We simplify the complex and act with the best intentions - Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection - Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together - Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Location: Amman, Jordan Workplace: hybrid We are seeking a high-performing, hands-on Business Development Manager to spearhead B2B client acquisition across the GCC region, primarily focusing on the UAE and Saudi Arabia (KSA). In this role, you will be responsible for driving revenue across our two primary lines of service: Outsourced Financial & Accounting Services and Corporate Language Services . You will leverage your existing executive network, build strong referral partnerships, and execute a disciplined sales strategy to connect with CFOs, Founders, General Managers, and Legal Counsel. Key Responsibilities Direct B2B Sales & Hunting: Proactively identify, prospect, and close new business opportunities within SME and mid-market companies across the UAE and KSA. Dual-Service Line Sales: Drive sales strategies for both business units: Recurring outsourced accounting and corporate finance retainers. Corporate translation, interpretation, and language solutions. Referral Channel Development: Build, maintain, and scale strategic referral networks with law firms, audit practices, corporate service providers, and business setup agencies to secure consistent client leads. Executive Relationship Management: Engage directly with senior decision-makers (CFOs, Founders, Managing Directors, Legal Counsel, and Government Buyers). Pipeline & CRM Management: Maintain rigorous CRM discipline, managing end-to-end sales pipelines, accurate forecasting, and deal execution. Regional Travel: Conduct periodic business trips to the UAE and KSA to meet prospects, attend industry events, and negotiate key accounts. Experience: 6–10 years of proven track record in B2B sales, specifically within Professional Services (Audit, Accounting, Corporate Services, Management Consulting, Legal, or Language Services). GCC Market Track Record: Demonstrated success selling to companies in the UAE and/or KSA with a deep understanding of local business practices. Executive Network: An established, active network among CFOs, GMs, Founders, and Legal/Government buyers in the region. Retainer & Partnership Experience: Proven background in selling recurring retainer models and establishing referral partner ecosystems. Languages: Native/Fluent proficiency in both Arabic and English (written and spoken) is required. Sales Mindset: A self-motivated "hunter" who thrives in a target-driven environment while maintaining top-tier professionalism and CRM discipline.

Location: London About us The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT. Our commitment to inclusion and fairness We believe everyone should have a fair opportunity to contribute, succeed, and reach their full potential. That means ensuring everyone is heard, respected, and valued, while identifying and removing barriers that may get in the way. Our commitment is to be an employer role model, grounded in inclusion and fairness for all. We want every application to receive fair and thoughtful consideration; therefore, all applications are reviewed by a member of our recruitment team, not by AI. The Role The FT Group is entering a new chapter of growth and transformation. With record revenue and subscriptions, the business is evolving from a digital-first media organisation to one positioned for the AI era. Our global Communications team plays a central role in this transition, protecting and strengthening the FT’s reputation, amplifying its world-class journalism and supporting the growth ambitions of its businesses. Working across the newsroom and business, the team develops integrated communications strategies that build trust, extend our reach and influence, engage employees and support the FT’s long-term success. We’re looking for a Head of Communications, Editorial to lead our global editorial communications strategy, raise the profile of our journalism and editorial talent, and strengthen the FT’s reputation around the world. This is an opportunity for an experienced communications leader with a passion for journalism to help shape how one of the world’s most respected news organisations tells its story. You’ll lead proactive communications around our journalism, advise senior editorial leaders on complex reputational issues and identify opportunities to extend the reach and influence of our editorial brands and talent. Reporting to the Global Communications Director, you’ll work closely with the editor and senior editorial leadership, lead a small team and collaborate with colleagues across our global business. Key Responsibilities Lead the development and delivery of communications strategies for the FT’s core editorial brands, products and formats, including the FT, FT Weekend, HTSI, audio and newsletters. Develop creative, proactive communications campaigns around major editorial initiatives, launches, investigations, franchises and other strategic priorities, helping to extend the reach and impact of FT journalism. Raise the external profiles of key editorial talent, identifying and securing opportunities across broadcast, podcasts, speaking engagements, events and other influential platforms. Act as a trusted senior communications adviser to the editor and editorial leadership, providing strategic counsel on sensitive, complex and reputational issues involving the newsroom. Anticipate emerging issues and develop effective communications strategies, messaging, Q&As and supporting materials to protect and strengthen the FT’s reputation. Partner with regional communications colleagues, particularly in New York and Hong Kong, to deliver a coordinated and impactful global editorial communications strategy. Collaborate with Brand, Reader Revenue Group, Commercial Client Group and other teams to ensure editorial communications activity complements wider FT campaigns and supports audience and business objectives, while respecting editorial independence. Lead, manage and develop a small editorial communications team, setting clear priorities, providing direction and supporting professional growth. Required Skills and Experience Significant experience developing and delivering high-impact communications strategies, ideally within media, journalism or another complex, high-profile organisation. A sophisticated understanding of the global media landscape, alongside a strong interest in journalism, news and current affairs. A strong understanding of the forces reshaping the global media industry, including artificial intelligence, changing audience behaviours and the evolving distribution landscape. A proven track record of developing proactive media campaigns and successfully building the profiles of senior leaders and high-profile talent. Excellent judgement, with significant experience advising senior stakeholders on sensitive, complex or reputational issues. Exceptional written and verbal communication skills, with the ability to turn complex subjects into clear, engaging and compelling narratives. Strong relationship-building and influencing skills, with the confidence to work collaboratively with senior editors, journalists and commercial colleagues while understanding and respecting editorial independence. Experience leading, managing and developing communications professionals, with the ability to set priorities, inspire confidence and support team development. What’s in it for You? Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here . We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help. Further Information At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications. Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all. Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com. Interested in the FT but don’t see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT.

Location: Singapore Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey’s Legal Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal. Legal Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency. Legal Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations. You will be the face of Harvey in APAC—building trust with partners and counsel at top firms, corporates, and asset managers; advising them on how Harvey can transform research, drafting, diligence, and compliance; and feeding market insights back to Product and GTM more broadly. WHAT YOU’LL DO - Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice. - Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform. - Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement. - Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them. - Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens. - Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities. - Contribute to customer-facing content geared toward the APAC region (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas. - Support the credibility and brand of Harvey in the APAC region as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals. WHAT YOU HAVE - Based in Singapore and eligible to work in the region. - A valid practicing certificate with 3+ years experience as a qualified lawyer at a top-tier firm. - Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels. - Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos. - Strong understanding of legal processes and challenges faced by legal professionals. - Curiosity about AI’s potential to transform the legal industry. - Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships. PLEASE FIND THE APPLICANT PRIVACY FOR THIS REGION HERE https://www.harvey.ai/legal/singapore-applicant-privacy-notice. #LI-EL1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Sofia, Bulgaria; Plovdiv, Bulgaria Driving the next generation of wealth. Digital assets are redefining how wealth is created, used, and transferred. Since 2018 at Nexo, we have been building the future model of financial wealth - dynamic, accessible, and designed for a new generation of forward-thinking investors. But technology alone doesn’t drive progress. People do. We are a team of builders, strategists, analysts, creatives, and operators united by a shared mindset: advancement. We move fast, think long term, and take ownership. We challenge ideas, not people. We value clarity over noise and impact over optics. What makes Nexo different? We shape industry trends. We rethink how wealth works and build solutions that reflect that belief. That requires a certain kind of person. You will thrive here when you think independently and act decisively, take ownership without waiting for permission, and care deeply about quality, long-term value, and disciplined execution. The people who succeed at Nexo bring analytical depth, sound judgment, and resilience - but also curiosity and the drive to keep improving. This is an environment for people who want to lead, create, and elevate what already exists. If building what’s next excites you, you’ll feel at home at Nexo. Official website: nexo.com Your role: Build and maintain operational and product Key Performance Indicator (KPI) definitions based on high-level business requirements. Leverage your in-depth understanding of the existing data warehouse structure and content to ensure accurate and meaningful KPIs. Generate data-backed actionable insights that drive informed and strategic business decisions. Support team members and stakeholders by providing clear documentation and the ability to explain metrics, dimensions, and KPIs in a concise and understandable manner. Ensure data consistency and accuracy by defining and executing QA automation and reconciliation processes, guaranteeing reliable and trustworthy data. Generate insightful reports from the data warehouse using visual reporting tools or direct queries, enabling stakeholders to make informed decisions. Develop analytical and statistical data models to provide comprehensive research and valuable insights aligned with high-level business requirements. Translate business needs into technical requirements for reporting or data warehouse enhancements, bridging the gap between business objectives and technical implementation. Train stakeholders on how to effectively use self-service Business Intelligence (BI) tools, empowering them to access and interpret data independently. Collaborate with stakeholders, including executives, product managers, and engineers, to address data-related issues and fulfill their data requirements. Create data tools for business departments that facilitate the building and optimization of our product, positioning us as an innovative industry leader. Discover and employ meanignful AI-driven optimizations in your day-to-day tasks. Partner with cross-area teams to support self-service data initiatives. What makes you stand out: A robust data analytical background, enabling you to handle complex data analysis tasks with confidence. Proficiency in using BI reporting tools, (preferably Tableau), to present data in a visually compelling and user-friendly manner. Experience in defining requirements for software or data engineers, ensuring effective communication and alignment between teams. Expertise in designing and executing SQL queries, mapping and reconciling data sources, and troubleshooting data issues, ensuring data integrity. The ability to perform root cause analysis on business results and processes based on collected data, deriving actionable insights to drive improvements. Proven experience collaborating with cross-functional teams in a dynamic environment, showcasing adaptability and teamwork skills. Familiarity with banking, financial, and/or crypto Key Performance Indicators (KPIs) and concepts, which allows you to quickly grasp and address industry-specific requirements. Knowledge or experience in statistical and data modeling techniques is considered a plus. Nexo benefits: Competitive and rewarding remuneration package. Annual performance-based bonuses. Comprehensive Learning Hub for continuous growth. Hybrid work model: primarily office-based with scheduled home office flexibility. A dynamic and inspiring environment with cutting-edge projects. Career development opportunities in a global leader driving the next generation of wealth. Customizable personal benefits package. Wellness benefits include additional health insurance, all-access sports cards, team-wide sports activities, standing desks, and blue light glasses. Free parking with a designated space, free electric bikes, and public transportation cards. Fresh fruits, snacks, and a well-stocked office kitchen. Regular department team buildings and company-wide team buildings.

✅ Prior in-house experience at a regulated financial institution, payment institution, electronic money issuer, or digital asset business — where you were the primary tax resource rather than one of many.

Location: Belgrade, Remote/Serbia Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. ServiceDesk is the L1 layer between frontline support and engineering. Frontline agents escalate complex customer cases to us; we resolve them or route them to the right engineering team, and we own the whole path a ticket takes: from intake and classification to SLA, escalation and closure. We build our own tools for it: an in-house analytics platform, automations in CRM and Jira, and AI-assisted handling of tickets. You will help us make that path faster, clearer and easier to measure. Key Responsibilities: Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams; Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data; Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering; Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback; Automate routine steps in CRM procedures and Jira (automation rules, scripts); Contribute to our internal tools and services (TypeScript / Node.js, Go): features, fixes and integrations, through merge requests and code review; Help roll out and check AI-assisted ticket handling: what it gets right, where it fails, what to change; Measure the effect of every change with data, and report it in a clear, short form; Prepare and maintain documentation and playbooks for L1 and L2. What you’ll bring: 2+ years in technical support, support operations or a similar role with tiered support (L1/L2/L3) and SLAs; Solid experience with Jira: workflows, JQL, automation rules, dashboards; Experience with a CRM or helpdesk system (ticket lifecycle, queues, routing); SQL for your own analysis: joins, aggregations, working with large tables; Working with logs and monitoring tools to investigate issues (Datadog, Grafana, Kibana); Hands-on coding in at least one of: TypeScript / JavaScript, Go, Python (Google Apps Script counts for automation); Working with Git, merge requests and code review; Understanding of HTTP, REST APIs and webhooks; Process thinking: you can map a flow, spot the weak step and change it without breaking the rest; Clear writing in English (B2): instructions, task descriptions, short reports; Ownership and autonomy: you drive a change to the end, including agreeing it with other teams. Nice to have: Production experience with Node.js / TypeScript or Go services, and Postgres; Jira administration, Jira Service Management or Assets; Understanding of ITIL processes; Google Cloud and BigQuery; Experience with LLM tools or agents in support: prompts, evaluation, guardrails; Experience at a fintech company and/or a startup. What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn

Location: Yerevan, Remote/Yerevan Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. ServiceDesk is the L1 layer between frontline support and engineering. Frontline agents escalate complex customer cases to us; we resolve them or route them to the right engineering team, and we own the whole path a ticket takes: from intake and classification to SLA, escalation and closure. We build our own tools for it: an in-house analytics platform, automations in CRM and Jira, and AI-assisted handling of tickets. You will help us make that path faster, clearer and easier to measure. Key Responsibilities: Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams; Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data; Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering; Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback; Automate routine steps in CRM procedures and Jira (automation rules, scripts); Contribute to our internal tools and services (TypeScript / Node.js, Go): features, fixes and integrations, through merge requests and code review; Help roll out and check AI-assisted ticket handling: what it gets right, where it fails, what to change; Measure the effect of every change with data, and report it in a clear, short form; Prepare and maintain documentation and playbooks for L1 and L2. What you’ll bring: 2+ years in technical support, support operations or a similar role with tiered support (L1/L2/L3) and SLAs; Solid experience with Jira: workflows, JQL, automation rules, dashboards; Experience with a CRM or helpdesk system (ticket lifecycle, queues, routing); SQL for your own analysis: joins, aggregations, working with large tables; Working with logs and monitoring tools to investigate issues (Datadog, Grafana, Kibana); Hands-on coding in at least one of: TypeScript / JavaScript, Go, Python (Google Apps Script counts for automation); Working with Git, merge requests and code review; Understanding of HTTP, REST APIs and webhooks; Process thinking: you can map a flow, spot the weak step and change it without breaking the rest; Clear writing in English (B2): instructions, task descriptions, short reports; Ownership and autonomy: you drive a change to the end, including agreeing it with other teams. Nice to have: Production experience with Node.js / TypeScript or Go services, and Postgres; Jira administration, Jira Service Management or Assets; Understanding of ITIL processes; Google Cloud and BigQuery; Experience with LLM tools or agents in support: prompts, evaluation, guardrails; Experience at a fintech company and/or a startup. What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn

Location: Tbilisi, Remote/Tbilisi Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. ServiceDesk is the L1 layer between frontline support and engineering. Frontline agents escalate complex customer cases to us; we resolve them or route them to the right engineering team, and we own the whole path a ticket takes: from intake and classification to SLA, escalation and closure. We build our own tools for it: an in-house analytics platform, automations in CRM and Jira, and AI-assisted handling of tickets. You will help us make that path faster, clearer and easier to measure. Key Responsibilities: Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams; Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data; Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering; Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback; Automate routine steps in CRM procedures and Jira (automation rules, scripts); Contribute to our internal tools and services (TypeScript / Node.js, Go): features, fixes and integrations, through merge requests and code review; Help roll out and check AI-assisted ticket handling: what it gets right, where it fails, what to change; Measure the effect of every change with data, and report it in a clear, short form; Prepare and maintain documentation and playbooks for L1 and L2. What you’ll bring: 2+ years in technical support, support operations or a similar role with tiered support (L1/L2/L3) and SLAs; Solid experience with Jira: workflows, JQL, automation rules, dashboards; Experience with a CRM or helpdesk system (ticket lifecycle, queues, routing); SQL for your own analysis: joins, aggregations, working with large tables; Working with logs and monitoring tools to investigate issues (Datadog, Grafana, Kibana); Hands-on coding in at least one of: TypeScript / JavaScript, Go, Python (Google Apps Script counts for automation); Working with Git, merge requests and code review; Understanding of HTTP, REST APIs and webhooks; Process thinking: you can map a flow, spot the weak step and change it without breaking the rest; Clear writing in English (B2): instructions, task descriptions, short reports; Ownership and autonomy: you drive a change to the end, including agreeing it with other teams. Nice to have: Production experience with Node.js / TypeScript or Go services, and Postgres; Jira administration, Jira Service Management or Assets; Understanding of ITIL processes; Google Cloud and BigQuery; Experience with LLM tools or agents in support: prompts, evaluation, guardrails; Experience at a fintech company and/or a startup. What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn

Location: Poland, Remote/Poland Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. ServiceDesk is the L1 layer between frontline support and engineering. Frontline agents escalate complex customer cases to us; we resolve them or route them to the right engineering team, and we own the whole path a ticket takes: from intake and classification to SLA, escalation and closure. We build our own tools for it: an in-house analytics platform, automations in CRM and Jira, and AI-assisted handling of tickets. You will help us make that path faster, clearer and easier to measure. Key Responsibilities: Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams; Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data; Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering; Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback; Automate routine steps in CRM procedures and Jira (automation rules, scripts); Contribute to our internal tools and services (TypeScript / Node.js, Go): features, fixes and integrations, through merge requests and code review; Help roll out and check AI-assisted ticket handling: what it gets right, where it fails, what to change; Measure the effect of every change with data, and report it in a clear, short form; Prepare and maintain documentation and playbooks for L1 and L2. What you’ll bring: 2+ years in technical support, support operations or a similar role with tiered support (L1/L2/L3) and SLAs; Solid experience with Jira: workflows, JQL, automation rules, dashboards; Experience with a CRM or helpdesk system (ticket lifecycle, queues, routing); SQL for your own analysis: joins, aggregations, working with large tables; Working with logs and monitoring tools to investigate issues (Datadog, Grafana, Kibana); Hands-on coding in at least one of: TypeScript / JavaScript, Go, Python (Google Apps Script counts for automation); Working with Git, merge requests and code review; Understanding of HTTP, REST APIs and webhooks; Process thinking: you can map a flow, spot the weak step and change it without breaking the rest; Clear writing in English (B2): instructions, task descriptions, short reports; Ownership and autonomy: you drive a change to the end, including agreeing it with other teams. Nice to have: Production experience with Node.js / TypeScript or Go services, and Postgres; Jira administration, Jira Service Management or Assets; Understanding of ITIL processes; Google Cloud and BigQuery; Experience with LLM tools or agents in support: prompts, evaluation, guardrails; Experience at a fintech company and/or a startup. What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn

Location: Belgrade, Remote Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. ServiceDesk is the L1 layer between frontline support and engineering. Frontline agents escalate complex customer cases to us; we resolve them or route them to the right engineering team, and we own the whole path a ticket takes: from intake and classification to SLA, escalation and closure. We build our own tools for it: an in-house analytics platform, automations in CRM and Jira, and AI-assisted handling of tickets. You will help us make that path faster, clearer and easier to measure. Key Responsibilities: Own and improve the ticket flow between CRM and Jira: statuses, routing, escalation rules between L1, L2 and engineering teams; Keep ticket classification and SLA targets accurate (issue types, categories, responsible teams) and fix gaps in the data; Find where tickets get stuck, bounce back or breach SLA, and turn findings into process changes or clear tasks for engineering; Work with frontline and engineering teams on intake quality: what a good escalation looks like and how to give feedback; Automate routine steps in CRM procedures and Jira (automation rules, scripts); Contribute to our internal tools and services (TypeScript / Node.js, Go): features, fixes and integrations, through merge requests and code review; Help roll out and check AI-assisted ticket handling: what it gets right, where it fails, what to change; Measure the effect of every change with data, and report it in a clear, short form; Prepare and maintain documentation and playbooks for L1 and L2. What you’ll bring: 2+ years in technical support, support operations or a similar role with tiered support (L1/L2/L3) and SLAs; Solid experience with Jira: workflows, JQL, automation rules, dashboards; Experience with a CRM or helpdesk system (ticket lifecycle, queues, routing); SQL for your own analysis: joins, aggregations, working with large tables; Working with logs and monitoring tools to investigate issues (Datadog, Grafana, Kibana); Hands-on coding in at least one of: TypeScript / JavaScript, Go, Python (Google Apps Script counts for automation); Working with Git, merge requests and code review; Understanding of HTTP, REST APIs and webhooks; Process thinking: you can map a flow, spot the weak step and change it without breaking the rest; Clear writing in English (B2): instructions, task descriptions, short reports; Ownership and autonomy: you drive a change to the end, including agreeing it with other teams. Nice to have: Production experience with Node.js / TypeScript or Go services, and Postgres; Jira administration, Jira Service Management or Assets; Understanding of ITIL processes; Google Cloud and BigQuery; Experience with LLM tools or agents in support: prompts, evaluation, guardrails; Experience at a fintech company and/or a startup. What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn

Location: Germany; Bosnia; Norway; Estonia; Slovenia; Italy; Netherlands; Hungary; Portugal; France; Poland; Serbia; Austria; Finland; Montenegro; Slovakia; Ireland; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece; Ukraine; Sweden Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. We're looking for seasoned Product Designers who thrive in ambiguity and challenging problem spaces. n8n is a powerful, flexible technical tool, which means the problems you tackle as a designer are complex. Your design decisions must account for diverse user workflows, technical constraints, and how changes impact the entire platform. To thrive here, you will need to love talking to users, understanding technology, and reducing complexity and scope. You'll be embedded in a product squad alongside a product manager and around three to five engineers, owning the user experience for your area end to end. Our design team is small but growing, so you'll shape the craft bar and the culture, not inherit them. We're hiring designers across the following teams: - Enterprise (two roles - Governance & Observability, and Licence & Billing): You've worked on technical B2B platforms. You've designed for scale, governance, and collaboration across teams, including permissions, environments, observability, and failure modes included and you're comfortable making deeply complex systems feel coherent and simple. - Adore - Adoption & Retention: You have exceptional product sense and can connect disparate elements into a coherent whole. You'll take something complex, with many moving parts, and make it make sense - shaping what the visual layer of n8n becomes next. Experience with data visualisation is welcome; deep technical expertise isn't required. - n8n Labs: As a Product Designer, you'll own discovery end-to-end, spotting the riskiest assumptions, running the research, and turning findings into decisions without waiting on a brief. You move fast, cut scope without losing what matters, and you're hands-on enough to build and ship your own prototypes, including using AI tools to get there quicker. You've got product and business judgment, not just craft; you can spot an opportunity and make the case for it. Founder or co-founder experience is a helpful signal but not a requirement. Team assignment is confirmed at the offer stage and may be subject to change as the team structure evolves. 🎯 Regardless of the team, your main goal will be to lead end-to-end product design on complex workflows that elevate n8n's user experience, ship measurable outcomes, and raise the quality bar across our platform. To do so, here are your responsibilities: End-to-end product design - Lead the full design process for your team, from discovery to polished delivery, collaborating closely with PMs and engineers. - Consistently ship high-quality, visually cohesive designs that improve the overall UX at every release. - Work effectively on complex features and understand the underlying technology. - Take ownership of complex, multi-faceted problems and drive them to completion with initiative and autonomy. Research, feedback, and UX quality - Own the direction of research for your team, decide when it's needed, choose the right methodology, and take the initiative without waiting to be told. - Champion the user by running interviews, usability tests, and research to inform critical product and business decisions. - Master the feedback loop by gathering, synthesizing, and acting on input while giving actionable critique to elevate teammates' work. - Balance speed and quality in an MVP-driven environment, navigating ambiguity while maintaining a high bar. Systems thinking and platform coherence - Design in systems, integrating solutions into the broader n8n platform and safeguarding the product's big picture. - Account for edge cases, constraints, and interaction details so users never end up in impossible states. - Collaborate across teams and designers to ensure consistency and quality across shared patterns and components. Strategy, impact, and innovation - Shape team strategy by influencing planning, prioritization, and scope with a strong design perspective tied to KPIs. - Explore and adopt AI and automation tools to push the boundaries of design practice and AI-powered workflows. Senior or Staff? We're open at both levels, and we'll calibrate with you during the process. At Senior, you own your squad's design end-to-end and ship work that raises the bar for your area. At Staff, you do that, and your influence reaches beyond your own squad - you shape patterns other designers build on, and you take on the problems that span teams. Both are hands-on: this is not a step away from the craft. REQUIREMENTS Must-haves - 🎨 Product design excellence: You're proficient across product design, UX, UI, and qualitative research, delivering polished, detail-oriented work. - 🧠 Technical mindset: You collaborate effectively with engineers and understand how software is built, including common web technologies. You don't need to write code, but you do need genuine curiosity about what's happening underneath - APIs, webhooks, data structures and how workflows actually execute. - 🧭 Ownership & delivery: You've shipped end-to-end features in smaller teams or startups and can drive complex problems to measurable outcomes. - ⚡ Fast, focused execution: You operate at high speed in an MVP-driven environment, balancing quality and velocity amid ambiguity. - 📈 Outcome orientation: You use research and metrics to inform decisions and consistently deliver solutions that enable team KPIs. - 🤝 Feedback & collaboration: You're open and non-defensive in critique and provide actionable feedback that raises the team's bar. - 🧪 Curiosity for AI: You're enthusiastic about AI and innovation, actively exploring new tools and approaches to advance the craft. - 📅 Experience level: You have 5+ years in product design with demonstrable impact on shipped products. Nice-to-haves - 💻 Front-end fluency: You can prototype using HTML/CSS/JavaScript, with or without AI coding tools, and can collaborate effectively with engineers on the result. - 🧩 AI & automation domain: You've designed AI or automation products; familiarity with n8n is a plus. - 🔁 Process improvement: You proactively refine team rituals and workflows to increase effectiveness. - 📚 Continuous growth: You invest in your craft and are motivated by creating tangible product and company impact. - 🔎 Discovery frameworks: You know methodologies like Continuous Discovery or Shape Up. - 📊 Data-informed design: You're comfortable with metrics, A/B testing, or SQL to guide decisions. - 🚀 Entrepreneurial drive: You've built startups or side projects that show initiative and creative problem-solving. Why join us? At n8n, your work won't disappear into a slide deck. You'll lead high-impact design across core product surfaces, shaping AI-powered workflows, enterprise governance and billing, and how people discover and adopt n8n, from discovery to delivery. You'll join a fast-growing, Europe remote-first company where autonomy, experimentation, and craft matter, partnering closely with PMs and engineers to ship real outcomes to a passionate global community. Sound like a challenge you're excited to take on? Apply now and help us build the future of automation. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Location: Berlin Office; Netherlands; Portugal; Germany; Austria; Lithuania; Ireland; Denmark; Belgium; United Kingdom; Spain Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. As our portfolio is expanding, we're looking for an additional Customer Success Manager for our Guided segment. You will serve as the primary post-sales partner for a portfolio of approximately 30 enterprise accounts across the EMEA region, guiding customers from onboarding through scaled adoption and long-term expansion. You’ll run a strong operating cadence across customer engagements — including kickoffs, success planning, executive business reviews, adoption reviews, and renewals — helping customers translate product usage into measurable business outcomes and clear ROI. You will proactively manage customer health, identify risks before they become blockers, and drive resolution across technical and business stakeholders. In addition, you’ll help design scalable playbooks and programs that improve customer outcomes across the broader customer base. Working closely with Support, Solutions Engineering, Product, and Sales, you’ll turn technical success into durable revenue growth by driving adoption, renewals, and expansion opportunities that contribute to strong enterprise net revenue retention. WHAT YOU’LL BE DOING - Own a portfolio of n8n enterprise customers, acting as the primary post-sales partner across onboarding, adoption, and renewal - Lead customer kickoffs and success planning, aligning stakeholders on goals, timelines, responsibilities, and measurable outcomes - Drive onboarding and enablement across technical and business audiences, accelerating time-to-value and unblocking implementation challenges - Establish a strong operating cadence (health checks, executive syncs, QBRs), using customer data and adoption insights to guide priorities and decisions - Monitor customer health and product usage signals to proactively identify risks, manage escalations, and maintain stakeholder alignment - Quantify and communicate business value throughout the customer lifecycle, building ROI narratives tied to adoption, efficiency gains, and business impact - Identify and progress expansion opportunities (upsell/cross-sell), partnering with Account Executives on account strategies that drive customer growth - Partner closely with Support, Solutions Engineering, and Product teams to resolve blockers quickly and deliver a seamless customer experience - Provide structured, actionable feedback to Product and Engineering, representing customer needs and helping shape roadmap priorities REQUIREMENTS 🤝 Enterprise Customer Success experience: You’ve managed a portfolio of enterprise SaaS customers and can confidently run kickoffs, onboardings, stakeholder alignment, and QBRs end-to-end. 💻 Technical fluency: You can engage credibly with IT and engineering stakeholders across topics like APIs, integrations, authentication, environments, and automation architecture, and know when to escalate. 💼 Commercial acumen: You’ve supported renewals and expansion opportunities (upsell/cross-sell), with a track record of driving retention and growth outcomes. 📊 Value & outcomes mindset: You’re comfortable translating product usage into measurable business outcomes, ROI, and executive-ready narratives. 🧭 Operational rigor: You run a structured operating cadence, manage competing priorities effectively, and keep stakeholders aligned with strong follow-through. 🗣 Clear, high-trust communication: You communicate clearly with both technical builders and executive stakeholders, and you’re known for building durable customer relationships. 🤝 Cross-functional collaboration: You partner effectively with Sales, Support, Solutions Engineering, and Product to unblock customers and improve the customer journey. 🌱 Builder mindset in ambiguity: You thrive in fast-moving environments, take ownership, and enjoy building processes as the company scales. 🤖 Automation + AI curiosity: You’ve used automation, AI tools, or workflow platforms before and can bring ideas that improve customer value realization. NICE-TO-HAVES 🚀 Startup/scale-up experience: You’ve operated in high-growth environments and enjoy “building the plane while flying it.” 🎓 Technical or STEM education: Degree or equivalent experience in a technical field such as Computer Science, Engineering, or similar. 🧩 Familiarity with n8n or similar platforms: Experience with workflow automation, integration, or iPaaS platforms will help you ramp quickly. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.