Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Seoul
About the Role
Cloudflare’s Forward Deployed Engineer (FDE) program (Or Professional Services Engineer) provides customers with a dedicated, hands-on technical expert embedded directly within their environment. This is not a traditional support or purely advisory engagement—it is a staff-augmentation model where you act as an extension of the customer’s team, taking the lead in managing, optimizing, and evolving their Cloudflare solutions.
As a Forward Deployed Engineer, you are a recognized subject-matter expert in your specialization and a trusted advisor to both the customer and Cloudflare leadership. You will own the most complex, high-stakes customer engagements, and contribute to the evolution of Cloudflare's service methodologies and offerings. You operate with a high degree of autonomy, make architectural decisions that impact mission-critical infrastructure, and partner with executive stakeholders to align technical outcomes with business objectives.
This role is ideal for senior technologists who have a proven track record of owning end-to-end customer transformations, leading through influence, and scaling expertise across teams.
What You Will Do
Embed & Integrate
Become a trusted, embedded member of the customer’s technical team, operating within their tools, processes, and change-management frameworks.
Follow the customer’s change-management process for all hands-on modifications, ensuring risk mitigation and operational continuity.
Hands-On Execution
Design, configure, and optimize Cloudflare solutions directly within the customer environment.
Implement changes, build prototypes, develop automation scripts, and troubleshoot issues in real time.
Strategic Advisory & Architecture
Provide proactive architectural guidance, roadmap alignment, and best-practice recommendations.
Produce Solution Designs, HLDs, LLDs, databuilds, procedures, test plans, deployment plans, migration plans, as-builts, and other artifacts necessary for delivery and smooth handoff.
Workshops & Knowledge Transfer
Lead technical workshops, knowledge-transfer sessions, and special-event preparation (e.g., product launches, traffic events, security drills, quarterly business reviews).
Ensure continuity by documenting decisions, runbooks, and configurations in the customer’s collaborative workspace.
Customer Advocacy & Liaison
Act as the voice of the customer within Cloudflare, surfacing product gaps, feature requests, and escalation items to Engineering, Support, and Product.
Partner closely with the Account Executive, Solutions Engineer, Customer Success Manager, Delivery Leaders and other stakeholders to align on account strategy and expansion opportunities.
Experience & Skills
Core Requirements
15+ years of experience in a customer-facing technical role.
Recognized Expertise in one of the following focus areas with a proven track record of leading complex, enterprise-scale engagements:
Applications — Advanced tuning of WAF, Bot Management, API Gateway, DDoS protection, Rate Limiting, and performance optimization for global web properties. Experience designing security architectures for large-scale, multi-zone deployments.
Network — Hands-on management of Magic Transit, BYOIP, complex L3/L4 routing, DDoS resilience, and low-latency global connectivity design. Experience with network transformations and MPLS/SD-WAN migrations.
Leadership & Mentorship — Demonstrated experience mentoring junior team members, leading technical workshops, and contributing to the development of service methodologies, best practices, and reusable assets.
Strong Networking Foundation — Expert-level understanding of the OSI model, TCP/IP, TLS, DNS, and HTTP.
Hands-On Technical Skills — Demonstrated ability to implement, configure, and troubleshoot complex solutions. Experience with infrastructure-as-code tools (e.g., Terraform) and scripting (e.g., Python, JavaScript, Bash) is highly desirable.
Project & Program Management — Ability to manage multiple competing priorities, work to deadlines, and deliver results in ambiguous or fast-moving environments. Experience scoping and estimating complex engagements.
Communication & Executive Presence — Exceptional verbal and written communication skills. Ability to translate complex technical concepts for both technical and executive audience
Regional Experience — Experience working with enterprise customers in APJC, ideally within Korea. Understanding of regional compliance requirements, business culture, and technical ecosystems.
Preferred Qualifications
Experience in heavily regulated industries (Public Sector, Financial Services, Healthcare) or complex legacy-migration environments.
Relevant industry certifications: CISSP, CCIE, AWS, GCP, Azure certifications, or equivalent.
Familiarity with Agile methodologies and enterprise change-management processes.
Prior experience with Cloudflare’s product suite and edge-network ecosystem.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Tashkent, Uzbekistan
Are you a Physical Therapist or Strength and Conditioning coach thinking about a career change? Are you passionate about how technology can help progress your profession? If you have previous experience as a Physical Therapist or Strength and Conditioning Coach, a role as a Business Development Manager at VALD could be the change you need!
About VALD
VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to 10,000 clients in over 150 countries.
If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with five offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the VALD Business Development Team
The Business Development team are on the front line for VALD. As part of a truly global team, you will attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings. You'll set up and oversee product trials, nurture new leads and look for new opportunities for VALD.
With an education-based approach to sales, as a Business Development Manager, you must have an intimate knowledge of VALD's systems. You'll leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business.
Is this you?
Prior experience working in a clinical or allied health setting, such as a physiotherapist/physical therapist or similar role.
Excellent communication and interpersonal skills via various mediums, including team calls, in-person interaction and sales pipeline reporting.
Be comfortable with targeting new clients.
Willing and able to travel for client meetings and represent VALD at industry conferences and events.
Confidence to persuasively demonstrate VALD systems and communicate product and industry knowledge to clients.
A self-starter who holds themselves accountable for reaching sales targets.
A desire to work with and nurture existing distributor relationships.
Prior experience using CRMs and the Microsoft Office 365 suite of products.
You reside in Tashkent
You speak Uzbek and English (please submit your application in English).
It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team.
Why VALD?
An opportunity to travel the world utilizing your health and performance experience is just the beginning when you join VALD. Recently named in LinkedIn's Top 25 Startups for 2022 in Australia, VALD's best asset is not our technology but our people and culture.
We have a range of benefits we offer to our team, such as:
Industry-leading compensation with healthy performance-based incentives.
The opportunity to work in a company that is redefining allied healthcare.
Learn from a range of high-performing individuals and teams across various disciplines.
Be part of a down-to-earth, inclusive and vibrant team.
Regular travel opportunities to get the entire VALD team together for your ongoing development.
The latest equipment and remote setup to perform at your best.
VALD Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Background Check
Successful applicants will be subject to background checks (including identity and criminal record checks).
Location: New York, New York; San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion's Business Development team accelerates product distribution and platform growth through partnerships. This role has the potential to drive outsized scope in Notion's journey - we’re partnering with some of the best companies in the world and turn momentum into first-in-kind deals and scaled programs that result in delightful experiences for our customers, and growth for Notion.
As Business Development Manager, you'll be the ecosystem partner to our engineering and product teams, launching and deepening integrations with frontier intelligence platforms and the tools our customers already use. You'll be the voice of partners within Notion, shaping our product roadmap and driving adoption of new APIs and developer tools in the ecosystem. You'll also get to design and execute growth strategies that drive new user demand and own relationships with some of our strategic partners like OpenAI, Anthropic, Slack, and Google.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Scale the Notion platform: In close collaboration with partners and Notion’s product and engineering teams, identify, evaluate and facilitate launch of new product integrations. Project manage partner-centric launches - from partner onboarding and implementation, to driving go-to-market and post-launch tracking.
- Drive partner strategy: Own and grow relationships with select strategic partners, becoming their voice within Notion. Identify, evaluate and implement new product and co-marketing opportunities that create outsized value for partners, Notion and our shared customers.
- Be the best partner to the best partners: As an internal advocate for Notion’s partners, ensure their needs are being considered and reflected in our roadmap and planning. Provide ongoing support to grow our strategic relationships.
- Accelerate distribution partnerships: Source, evaluate, and launch first-in-kind partnerships that drive new user demand for Notion. From negotiation to launch and performance tracking, turn successful deals into scalable programs based on adoption and revenue signals.
SKILLS YOU'LL NEED TO BRING:
- 7+ years in business development / strategic partnerships / product / growth
- Strong product instincts and experience working closely with engineering, product and go-to-market teams
- High agency and comfort operating in ambiguity. You can drive clarity where a playbook doesn’t exist yet
- Operational rigor, ability to execute end-to-end and manage complex cross-functional projects
- Strong communication and negotiation skills. You can tell a clear and compelling story in docs, decks, and in person
NICE TO HAVES:
- You've been an early go-to-market or product hire at a fast-growing company before
- You have fluency working with ISVs and across developer ecosystems
- You’ve built partnerships across multiple regions (AMER, EMEA, APAC)
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $185,000 - $210,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Colombia; Mexico; Brazil; Argentina; Costa Rica; Honduras
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Job Summary
We are seeking a data-driven Performance Marketer to fuel our next stage of growth. In this role, you will be the architect behind our paid acquisition strategy, responsible for managing significant budgets and optimizing campaigns across multiple digital channels. You will go beyond just managing spend—you will analyze the entire funnel to turn data into actionable insights that drive scalable revenue. If you thrive in a fast-paced environment where results are measurable and innovation is expected, this is the place to make a massive impact.
Key Responsibilities
Design, execute, and manage end-to-end performance marketing campaigns across platforms including Meta, Google, and LinkedIn.
Monitor daily campaign performance to optimize bids, budgets, and creative assets for maximum ROI.
Conduct continuous A/B testing on ad copy, landing pages, and audience targeting to improve conversion rates.
Collaborate with the creative team to develop high-performing visual assets based on quantitative feedback.
Analyze full-funnel data to identify bottlenecks and opportunities for growth beyond the initial click.
Report on key performance indicators (KPIs) such as CAC, LTV, and ROAS to leadership on a weekly and monthly basis.
Requirements
3-5 years of hands-on experience in performance marketing or growth marketing.
Proven track record of managing high-volume spend while meeting or exceeding efficiency targets.
Mastery of professional advertising tools (Facebook Ads Manager, Google Ads, etc.) and analytics platforms.
Strong analytical mindset with the ability to interpret complex data sets and communicate findings clearly.
Deep understanding of attribution modeling and the technical aspects of tracking (pixels, API conversions, etc.).
Excellent copywriting skills tailored for high-conversion advertising.
Nice-to-Haves
Experience in a high-growth startup environment.
Knowledge of SEO/SEM best practices.
Proficiency with automation tools or SQL for data extraction.
Experience with video-first platforms like TikTok or YouTube.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
Location: South Africa; Pakistan; Philippines; India
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Job Summary
We are seeking a results-driven
Performance Marketer
to join a growing international team. This is an exciting remote opportunity for a data-oriented marketing professional who thrives on optimizing campaigns, driving customer acquisition, and delivering measurable business outcomes.
The ideal candidate has hands-on experience managing paid advertising campaigns across multiple digital channels, analyzing performance metrics, and implementing strategies that maximize return on investment. This role is ideal for professionals looking for a remote performance marketing job with opportunities for growth and long-term career development.
Key Responsibilities
Plan, launch, and optimize paid advertising campaigns across platforms such as Google Ads, Meta Ads, LinkedIn Ads, and other digital channels.
Monitor campaign performance and analyze key metrics including ROAS, CPA, CAC, CTR, and conversion rates.
Conduct audience research, keyword analysis, and competitor benchmarking to identify growth opportunities.
Develop and execute A/B tests for ad creatives, landing pages, and campaign strategies.
Collaborate with content, design, and sales teams to improve campaign performance and lead quality.
Manage advertising budgets efficiently to maximize return on investment.
Prepare regular performance reports and provide actionable insights to stakeholders.
Track customer acquisition funnels and identify opportunities for optimization.
Stay updated on digital marketing trends, platform updates, and emerging advertising technologies.
Support lead generation, demand generation, and revenue growth initiatives.
Requirements
2+ years of experience in performance marketing, digital advertising, or paid media management.
Proven experience managing campaigns on Google Ads, Meta Ads, LinkedIn Ads, or similar platforms.
Strong analytical skills with the ability to interpret marketing data and make data-driven decisions.
Experience with analytics tools such as Google Analytics, Looker Studio, or similar reporting platforms.
Understanding of conversion tracking, attribution models, and marketing funnels.
Excellent communication and collaboration skills.
Ability to manage multiple campaigns and priorities simultaneously.
Experience in SaaS, eCommerce, B2B, or digital agency environments is an advantage.
Proficiency with marketing automation and CRM tools is a plus.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
Location: Colombia; Mexico; Argentina; Brazil; Chile; Costa Rica
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a strategic and numbers-driven Head of Paid Media. In this pivotal role, you will be responsible for the vision, execution, and optimization of all paid channels to drive sustainable growth. As a senior leader, you will bridge the gap between creative strategy and technical performance, ensuring every dollar spent translates into measurable impact. This is a high-visibility opportunity for a performance marketing expert to own a significant budget and shape the future of this company’s customer acquisition engine.
Key Responsibilities
Develop and execute a comprehensive paid media strategy across Search, Social, Display, and emerging channels.
Own the global paid media budget, ensuring optimal allocation to meet CAC, ROAS, and LTV targets.
Lead and mentor a high-performing team of media buyers and external agency partners.
Architect a rigorous A/B testing framework for creative, landing pages, and audience targeting.
Collaborate with the Data and Engineering teams to ensure accurate tracking, attribution, and reporting.
Partner with the Creative team to brief and iterate on high-converting assets based on performance data.
Stay ahead of industry trends, platform updates, and privacy changes (e.g., iOS 14+, cookie deprecation) to maintain competitive advantage.
Requirements
5+ years of experience in performance marketing, with at least 3 years in a leadership role.
Proven track record of managing multi-million dollar annual budgets with a focus on scaling profitably.
Deep technical expertise in Meta Ads Manager, Google Ads, and programmatic platforms.
Advanced analytical skills with the ability to translate complex data into actionable insights.
Experience managing cross-functional projects and leading both internal teams and external vendors.
Strong understanding of attribution modeling and the modern marketing tech stack.
Exceptional communication skills and the ability to present performance metrics to executive leadership.
Experience in a high-growth SaaS or D2C environment.
Familiarity with SQL or data visualization tools (e.g., Tableau, Looker).
Previous experience managing high-growth international expansion campaigns.
Direct experience with influencer whitelisting and creator-led paid social strategies.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: South Africa; Pakistan; Philippines
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Job Summary
We are seeking an experienced and customer-focused Customer Service Manager to lead and optimize support operations for a growing international business. This role is designed for a professional who is passionate about delivering exceptional customer experiences, refining support workflows, and mentoring high-performing teams. As the bridge between the team and the customer, you will ensure that every interaction reflects our commitment to excellence while driving the operational strategies that make long-term success possible in a global, remote environment.
Key Responsibilities
Lead, coach, and develop customer service representatives to achieve individual and collective performance goals.
Manage daily customer support operations across email, chat, phone, and ticketing systems.
Monitor and report on key performance indicators (KPIs), including response times, CSAT scores, and service quality.
Develop and implement customer service policies, standard operating procedures, and best practices.
Handle escalated customer concerns directly to ensure professional and timely resolution.
Collaborate with sales, operations, and product teams to voice customer feedback and drive product improvements.
Analyze customer data and trends to identify opportunities for process optimization.
Conduct regular performance reviews, training sessions, and ongoing coaching initiatives.
Ensure service standards and company policies are consistently maintained across the department.
Requirements
3+ years of experience in customer service, customer support, or customer success roles.
Proven leadership or team management experience.
Excellent verbal and written English communication skills.
Proficiency with CRM and customer support platforms (e.g., Zendesk, HubSpot, Salesforce, or Freshdesk).
Strong problem-solving and conflict-resolution abilities.
Ability to manage multiple priorities in a fast-paced, remote environment.
Strong analytical skills with the ability to translate data into actionable insights.
A reliable high-speed internet connection and a professional remote work setup.
Nice-to-Haves
Experience working with international customers and diverse time zones.
Familiarity with help center documentation and knowledge base management.
Experience in a high-growth startup or scaling tech environment.
Benefits
💰 Competitive salary based on experience
🌎 Fully remote role with a flexible work environment
🚀 Work with a growing logistics company in a high-demand industry
📈 Long-term career growth with operational and customer success exposure
🎯 Hands-on role with real impact on day-to-day business operations
Location: Thailand
We are growing! we are currently looking to hire a
Freelance CX Trainer
in
Thailand
!
Who we are:
Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.
What you will be doing:
You will join a dynamic and fast paced environment and will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track.
Responsibilities include:
Understanding our clients’ learning needs to ensure you will deliver an impactful training to their teams
Liaising with the Project Manager and team to determine training needs, objectives and schedule training sessions
Supporting in designing effective training programs and contents
Delivering training sessions in class and/or online (Retail programs, workshops, Coaching…) and creating vivid and dynamic environment to impact mindset change and equipping the participants with relevant skills and knowledge
Inspiring participants through different methodologies (discussion, demonstration, game and story)
Able to coach (on floor or online)
Requirements
What you will bring along:
Strong luxury retail background and insight (Skincare, Perfume & Makeup is preferred)
Minimum 5+ years’ experience in related to service excellence, CX and training field
Experienced in classroom trainings & workshops, and on-field coaching of the topics of customer experience mindset, emotional selling, service excellence, clienteling/CRM for retail frontline team
Experienced in conducting learning activities with different interactive methods
Excellent communication skills with proficient language skills in
Thai & English.
Able to develop training material and activities is a plus
Location: Australia
CXG is expanding, and we’re currently looking to hire a
Freelance Customer Experience Trainer
in
Australia
with hands-on experience training frontline retail teams in the
beauty
,
luxury watch
, and
fine jewellery
sectors.
Who We Are
Founded in 2006, CXG began with two entrepreneurs and has grown into a global experience consultancy serving over 200 of the world’s most iconic
premium and luxury brands
. With 12 offices across four continents and operations in 70 countries, our 160+ professionals work together to elevate customer experience and bring brand promises to life.
What You Will Be Doing
As a CX Trainer, you will be part of a high-energy, collaborative environment, helping our luxury clients build meaningful, memorable retail experiences through powerful, practical training.
Key Responsibilities:
Understand client learning needs and tailor training to drive impact and relevance
Collaborate with Project Managers to define training goals, schedules, and session formats
Deliver engaging in-person and online training sessions (workshops, coaching, retail programs)
Create dynamic, interactive environments through storytelling, gamification, and real scenarios
Coach frontline staff on service behaviors, mindset, emotional intelligence, and luxury selling
Adapt training content to reflect the cultural nuances and customer profiles of key Australian cities (e.g., Sydney, Melbourne, Brisbane, Perth)
to ensure local relevance and resonance
Offer actionable feedback and support post-training to reinforce learning
Requirements
What You Will Bring
Proven
on-ground training experience
in
luxury beauty
,
fine jewellery
, or
watchmaking retail
Minimum
5+ years
of experience in service excellence, client experience (CX), or learning & development
Confident in designing and delivering classroom/online training, on-floor coaching, and experiential workshops
Expertise in topics such as
coaching, retail team management, luxury service
,
clienteling/CRM
,
emotional intelligence
, and
brand storytelling
Proven ability to
develop or localize training materials based on cultural and regional context
Excellent communication skills in English; ability to speak additional languages is a plus
Content creation skills (PowerPoint, digital learning tools) are a strong advantage
If you are a
passionate trainer with deep knowledge of luxury retail
and a drive to make an impact on customer experience, we would love to hear from you.
Apply now and join us in transforming retail experiences for the world’s most admired brands.
Location: McLean, United States; Richmond, United States; Vienna, United States; Chantilly, United States; Arlington, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Russia; Belarus; Georgia; Kazakhstan; United Arab Emirates; Serbia
We are on the lookout for a sharp, early-career
C++ Developer / Junior Quant Dev
—ideally with a background in competitive programming—to join our collaborative and highly analytical engineering team.
Our culture is built around thoughtful, detail-oriented, and composed professionals who love optimizing complex workflows. Because the systems you build will directly drive our core business outcomes, we need someone who couples technical talent with strong accountability and great communication skills. If you thrive in fast-paced environments with rapid feedback loops and highly visible results, you will feel right at home here.
What You’ll Do
Optimize Execution:
Implement high-performance trading algorithms, masterfully balancing raw execution speed with long-term code maintainability.
Collaborate Internationally:
Partner closely with our Quantitative Research team to translate mathematical models into production-ready technical solutions.
Write Advanced Code:
Architect robust, asynchronous, multi-threaded, and network-centric systems utilizing advanced C++ templates.
Requirements
Algorithmic Excellence:
A rock-solid foundation in data structures and core computer science principles (a proven track record in competitive programming is highly preferred).
Core Language Skills:
Practical engineering experience using C or C++.
System Familiarity:
A strong conceptual understanding of Linux OS internals and networking.
Global Communication:
Fluency in professional English (written and spoken) to seamlessly integrate into our international workspace.
Hands-on exposure to sub-microsecond, ultra-low latency real-time engineering.
Experience with lock-free concurrency paradigms and data containers.
Familiarity with GPU programming via CUDA.
Benefits
High-Impact Challenges:
Engage with complex technical puzzles featuring instantaneous feedback loops.
An Elite Global Team:
Work alongside a welcoming, brilliant community of international professionals.
State-of-the-Art Infrastructure:
Gain access to cutting-edge hardware and the latest tech stacks.
Ultimate Flexibility:
Work 100% remotely from anywhere on the planet, with open-door access to any of our physical global offices whenever you choose.
Unbeatable Work-Life Balance:
Enjoy flexible working hours and a generous
40 days of paid annual leave
.
Premium Compensation:
A highly competitive salary package tailored to your skills and market standards.
УдалённоjuniorRussia; Belarus; Georgia; Kazakhstan; United Arab Emirates; Serbia
Location: Belarus; Serbia; Georgia; United Arab Emirates; Kazakhstan
We are hunting for a talented
C/C++ Software Engineer
who genuinely loves
working with complex data
feeds and isn't intimidated by high-stakes technical hurdles. In the world of quantitative trading, data is our lifeblood—meaning our quality standards are incredibly high and the volume of incoming data is massive.
This role isn't just about writing code; it's about navigating intricate edge cases and mastering one of the most demanding layers of our engineering infrastructure. If you are someone who enjoys diving deep into technical documentation, obsesses over the details, and takes immense pride in robust engineering, you will thrive here.
What will you do:
Expand Exchange Connectivity:
Build and integrate robust gateways to connect with new financial exchanges globally.
Optimize Performance:
Fine-tune existing data connectors to minimize ingestion latency and maximize data throughput.
Evolve Data Models:
Implement support for new and emerging data structures and asset types within our data pipeline.
Refactor for Scale:
Modernize and re-architect existing solutions to ensure our infrastructure effortlessly scales alongside growing market volumes.
Requirements
Modern C++ Expertise:
Strong hands-on experience writing clean, efficient code using modern standards (
C++17/20
).
High-Throughput Architecture:
A proven track record of managing, parsing, and processing massive streams of incoming real-time data.
Concurrency & Hardware Savvy:
A deep understanding of multithreaded programming, concurrent systems, and CPU memory models.
Networking & Systems Mastery:
A solid grasp of network protocols, communication layers, and Linux system internals.
CS Fundamentals:
Strong foundational knowledge of core algorithms and data structures.
Global Collaboration:
A professional level of written and spoken English to seamlessly partner with our international team.
Deep expertise in ultra-low latency, sub-microsecond real-time development.
Prior engineering experience in High-Frequency Trading (HFT), telecom routing, or high-performance game engines.
Benefits
Immediate Impact:
Dive into fascinating technical problems featuring ultra-fast feedback loops.
Elite Global Network:
Collaborate with a welcoming, exceptionally brilliant team of international professionals.
Top-Tier Infrastructure:
Gain access to state-of-the-art hardware and cutting-edge technological innovations.
Ultimate Work Freedom:
Work 100% remotely from anywhere on Earth, with full open-door access to any of our physical global offices whenever you like.
Premium Perks:
Enjoy a flexible schedule, an industry-leading
40 paid days off
, and a highly competitive compensation package.
Location: Frankfurt, Germany
Are you a health professional thinking about a career change? Are you passionate about how technology can help progress your profession? If you have an allied health background or previous experience as a Physical Therapist, a role as a Business Development Manager at VALD could be the change you need!
About VALD
VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to 10,000 clients in over 100 countries.
If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with five offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the VALD Business Development Team
The Business Development team are on the front line for VALD. As part of a truly global team, you will attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings. You'll set up and oversee product trials, nurture new leads and look for new opportunities for VALD.
With an education-based approach to sales, as a Business Development Manager, you must have an intimate knowledge of VALD's systems. You'll leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business.
Is this you?
Prior experience working in a clinical or allied health setting, such as a physiotherapist/physical therapist or similar role.
Excellent communication and interpersonal skills via various mediums, including team calls, in-person interaction and sales pipeline reporting.
Be comfortable with targeting new clients.
Willing and able to travel for client meetings and represent VALD at industry conferences and events.
Confidence to persuasively demonstrate VALD systems and communicate product and industry knowledge to clients.
A self-starter who holds themselves accountable for reaching sales targets.
A desire to work with and nurture existing distributor relationships.
Prior experience using CRMs and the Microsoft Office 365 suite of products.
You reside in Frankfurt or surroundings.
You speak German and English (please submit your application in English)
It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team.
Why VALD?
An opportunity to travel the world utilizing your health and performance experience is just the beginning when you join VALD. Recently named in LinkedIn's Top 25 Startups for 2022 in Australia, VALD's best asset is not our technology but our people and culture.
We have a range of benefits we offer to our team, such as:
Industry-leading compensation with healthy performance-based incentives.
The opportunity to work in a company that is redefining allied healthcare.
Learn from a range of high-performing individuals and teams across various disciplines.
Be part of a down-to-earth, inclusive and vibrant team.
Regular travel opportunities to get the entire VALD team together for your ongoing development.
The latest equipment and remote setup to perform at your best.
VALD Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Conditions
Successful applicants will be subject to background checks (including identity and criminal record checks).
Location: USA (Remote)
Workplace: Remote
About The Opportunity
We are currently searching for linguists to join our Medical Talent Community. Given the highly regulated nature of the products in the Quechua market, we are looking for senior linguists with a proven track record specifically within the Life Sciences vertical.
We prioritize linguists who understand the nuances of Patient Records and Clinical Protocols. Your specialized expertise will contribute to high-stakes medical and regulatory content.
What You’ll Deliver
- Regulatory Review: Adapting and validating target text to meet compliance standards.
- Life Sciences Expertise: Demonstrable experience in translating for pharmaceuticals, medical devices, or biotechnology.
- Standard Operating Procedures: Ability to work within strict GxP environments and adhere to ISO 17100 quality standards.
Qualifications
- Native-level proficiency in the target language(s)
- Currently based in the United States of America
- A graduate qualification in translation, linguistics, or language studies, OR
- A graduate qualification in another field plus 2 years of full-time professional translation experience, OR
- 5 years of full-time professional translation experience.
- The ability to follow terminology and reference materials precisely.
- Professional experience in translation and localization within the Medical/Life Sciences domains.
Why Collaborate with Lilt?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor, you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
What to Consider Before Applying
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
How to join our Life Sciences Community
To ensure we meet our client's regulatory obligations, all Life Sciences partners must complete the following:
Step 1: Apply with the English-language version of your Resume/C.V.
Step 2: Experience Verification: Providing a project list or references highlighting past work in regulated medical markets. [Life sciences questionnaire]
Step 3: Compliance Audit: Confirmation of familiarity with relevant local regulations (e.g., the Japanese Pharmaceutical and Medical Devices Act for Japan-bound content).
Step 4: Specialized Assessment: Completion of a domain-specific translation or review test.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Los Angeles, United States
Workplace: onsite
ABOUT YOU
We are looking for a NetSuite ERP Engineer who is an exceptionally strong operator, technically adept, and a collaborative partner ready to take full ownership of our enterprise NetSuite OneWorld environment. The ideal candidate brings deep expertise across NetSuite administration, development, and integrations, thrives on process optimization and day-to-day delivery in a fast-paced, high-growth environment, and is excited to build, maintain, and continuously improve a world-class financial systems platform. Your success will be defined by your ability to ensure system reliability and streamline financial operations, enabling Finance and Accounting leadership to focus on strategic business initiatives. You are comfortable working across multiple time zones and collaborating with global teams, and you bring strong communication skills to influence cross-functional stakeholders at all levels. If you're passionate about building scalable financial systems in a global technology and commerce environment and are ready to make a real impact, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world.
For more information, visit xsolla.com.
Responsibilities:
NetSuite ERP Administration & Development:
Serve as a primary administrator and technical owner for the NetSuite OneWorld environment, including custom records, workflows, scripts, and forms.
Process Optimization:
Build, document, and continuously improve global financial system configurations, processes, and internal controls to drive efficiency and scalability.
Multi-Entity Management:
Configure metadata, dimensions, security, roles, and permissions across entities. Support multi-entity, multi-currency, and multi-subsidiary operations.
Financial Systems Integration:
Configure and maintain integrations between NetSuite OneWorld and other enterprise applications, including Salesforce, payroll systems, banking platforms, treasury applications, HRIS platforms, CRM systems, data warehouses, REST APIs, and Oracle Cloud services. Develop and monitor automated data pipelines and troubleshoot integration and data synchronization issues.
Reporting & Analytics:
Develop and maintain reporting including Profit & Loss Statements, Balance Sheets, Cash Flow Reporting, Variance Analysis, Departmental Reporting, KPI Dashboards, Executive Scorecards, Global Consolidated Reporting, and Operational Metrics.
Data Governance:
Maintain financial dimensions across reporting environments, ensure consistency and accuracy across the NetSuite ERP platform, and support master data governance initiatives. Improve data quality through validation and reconciliation processes.
Finance Partnership:
Work closely with Finance and Accounting teams to improve financial processes, support monthly close cycles, enhance management reporting, and develop executive dashboards and reporting tools.
Cross-functional Partnership:
Collaborate closely with Finance, Accounting, Tax, and IT teams globally to ensure financial systems are integrated into business operations. Document system designs, business processes, and technical configurations, and provide training and support for business users.
Qualifications & Skills:
Required:
3+ years of hands-on experience administering or implementing NetSuite ERP (OneWorld).
Strong understanding of financial systems and accounting processes.
Experience supporting NetSuite OneWorld environments.
Understanding of multi-entity and multi-currency financial operations.
Strong SQL and data analysis skills.
Experience with enterprise reporting and analytics tools.
Proven ability to work effectively across multiple time zones and collaborate with global teams in a flexible and adaptable manner.
Proven ability to manage multiple priorities and deadlines in a fast-paced, high-growth environment.
Excellent analytical, problem-solving, and communication skills, with the ability to present complex systems issues clearly to non-technical stakeholders.
Nice to Have:
Knowledge of SuiteAnalytics Workbooks and SuiteQL.
Experience with SuiteScript or SuiteFlow for supporting integrations and automation.
Experience integrating NetSuite with Salesforce or other enterprise applications.
Knowledge of IFRS, US GAAP, and global financial reporting requirements.
Experience supporting SaaS or multinational organizations.
NetSuite or Oracle Cloud certifications.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Director of Tax Operations, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Handling sensitive financial information/managing budgets/accessing funds
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
The listed range is specific to Los Angeles and varies based on factors such as location and experience.
Location: Onsite – Remote considered for eligible candidates depending on experience
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
We are seeking a
Marketing Analytics Director
to lead the evolution of our marketing data stack and raise the analytical rigor of the entire marketing organization. This is a critical role for a builder-practitioner who works at the intersection of Data Science, Marketing Strategy, GTM, and AI Operations. You won't just report on the funnel. You will build the systems that make every analyst on this team sharper, including the AI agents themselves.
As the
Marketing Analytics Director
, you will be the lead architect of our data-driven growth engine, connecting high-level strategy with advanced technical execution. You will move beyond traditional reporting to build a self-sustaining marketing ecosystem, leveraging Google BigQuery, Grafana, and agentic AI to create a unified source of truth and a culture of analytical rigor. Your mandate is to move the needle on demand generation across the entire marketing funnel, while raising the standard for how analytical work gets produced, challenged, and shipped across the org.
You will architect a dual-track target-setting framework that balances high-velocity top-of-funnel growth with deep-funnel quality, ensuring GTM resources are directed toward high-converting user cohorts optimized for Grafana adoption and long-term retention.
You will be expected to engineer the underlying data schemas, design predictive models, and implement the BI frameworks that shape our global GTM strategy. We are looking for a technical expert who can translate complex data into clear executive-level direction and who proactively builds systems that prevent AI-generated noise from drowning out actual signals.
What You'll Be Doing
Strategic GTM Partnership:
Serve as the primary strategic partner to the GTM Leadership team (VP of Demand Gen, VP of Regional and Events, Head of Marketing Ops, CMO, Revenue Operations, Sales leadership and more), translating complex data into a clear roadmap for demand generation and revenue growth.
Dual-Track Target Setting:
Architect and own a sophisticated forecasting framework that balances top-of-funnel volume with high-intent lead quality, optimized for Grafana Cloud conversion and retention.
Predictive Modeling and ROI:
Develop and maintain machine learning models (Attribution, MMM, LTV) to predict campaign impact and steer budget allocation toward the highest-ROI channels.
Data Warehouse Architecture:
Oversee the structure of marketing data within Google BigQuery, ensuring a scalable single source of truth that connects product usage data with marketing touchpoints.
Causal Inference and Inflection Hunting:
Move beyond descriptive analytics to perform causal inference and predictive trend analysis. When the data shows an anomaly, whether a 3-month spike, a regional dip, or a campaign that overperformed, isolate the window and dig in.
Executive Storytelling:
Transform technical data outputs into clear, compelling narratives for the executive team and board. Deliver a succinct read and go deep where pushed.
Utilizing AI and Automation
Agentic Insights:
Deploy LLM-powered agents (Claude Code, MCP-based tooling, or comparable) to monitor BigQuery datasets and automatically flag quality shifts in the funnel before they impact revenue.
Autonomous Workflows:
Implement orchestration patterns (N8N, custom MCP servers, or equivalent) to build self-healing data pipelines and automated responses to market signals, such as automated spend shifts based on conversion anomalies.
Predictive Quality Scoring:
Build and deploy AI-driven scoring models that separate high-value potential users from low-signal volume, helping Sales and Marketing prioritize effectively.
What Makes You a Great Fit
8+ years in Marketing Analytics, GTM Strategy, or Data Science, with at least 2 years in a lead architect capacity (IC track or player-coach; people management not required) within a high-growth SaaS or PLG environment.
Demonstrated history as a force multiplier. You can point to specific tooling, rituals, evaluator systems, or frameworks you built that made other analysts or the broader org measurably better. A portfolio of dashboards you personally produced is not sufficient.
Data Science and Engineering: Mastery of SQL and Python required. Deep experience architecting data environments in Google BigQuery, Snowflake, or similar warehouses.
Hands-on AI fluency as a builder, not a user. You have built and shipped agentic systems with Claude Code, MCP, or comparable tools. You understand where LLMs fail and how to design around those limitations. You have built evaluator agents, prompt-grading systems, or analytical quality tooling in production.
Automation Proficiency: Hands-on experience building complex logic and integrations using N8N, custom API orchestration, or MCP-based tooling.
Visualization and BI: Advanced proficiency in modern data stack visualization tools (Grafana, Looker, Tableau) to build executive-grade dashboards.
Strategic Acumen: Proven ability to create structure in highly ambiguous environments and build target-setting frameworks from scratch.
MarTech Ecosystem: Deep familiarity with connectivity between Salesforce, marketing automation, and product-led data streams.
Executive presence with experience presenting to executive and board audiences, including sound judgment about what data is and isn't ready to share up the chain.
Bonus Points For
Education: Bachelor's or Master's degree in a quantitative field (Data Science, CS, Statistics, Business Analytics). MBA or MS in Data Science is a significant plus.
In the US, the OTE compensation range for this role is $
178,503
- $
214,203.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Poland
Workplace: remote
Creatio is one of the fastest-growing AI software companies, with quarterly bookings reaching 255% of prior-year results, reflecting strong enterprise demand for AI CRM and workflow automation.With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We're Looking For:No-Code Business Analyst to join our Industries Solutions Engineering Team.In this role, you'll leverage the Creatio platform, which allows you to cover most CRM functionalities with no-code development. You will utilize these tools to create applications and conduct research to determine what is actually needed to solve real-world problems effectively.Key Responsibilities:UI Creation with No-Code Tools: Create application UIs using No-code designer tools, including a drag-and-drop interface for composing UI for pages and sections, simplifying and accelerating the development process.Server Logic Automation: Develop server logic automation using no-code business process tools, similar to a diagram constructor, to implement complex logic for applications, tailored to BPMN notation, leveraging no-code capabilities to streamline automation.Web Services Integration: Create web services for system integration using no-code tools, including designing RESTful APIs and SOAP interfaces to enable seamless data exchange, ensuring adherence to security protocols, and providing documentation for developers and third-party systems.Webhook Services Configuration: Create and configure webhook services using no-code tools to receive requests from external services, ensuring proper authentication, data handling, and logging mechanisms for secure and reliable communication.Database Design: Design database structures using Creatio Objects designer, involving defining tables, relationships, and data fields to ensure scalability, performance, and data integrity.User Story Decomposition: Decompose User Stories into executable tasks for no-code creation.Market Research: Conduct market research to generate insights on competitors, industry trends, and analytical reports (e.g., Gartner, Forrester) to identify opportunities for product improvement.Customer Feedback Gathering: Conduct interviews with end users or solution consultants to gather customer feedback and key product requirements.Collaboration with QA: Collaborate closely with Quality Assurance Engineers to ensure both manual and automated testing of created solutions, guaranteeing high-quality, robust, and reliable outcomes.Version Control: Utilize Git/SVN for version control, ensuring seamless collaboration, code integrity, and efficient management of application changesRequired Skills & Competencies:Proven experience in conducting business analysis and research tasks, including market research, competitor analysis, and gathering business requirements to shape product features.Knowledge of database management, including key principles of T-SQL, data queuing, designing relationships, view models, indexes, and understanding the fundamentals of complex selection queries such as joins and sub-selects.Solid understanding of BPMN notation principles, with the ability to model business processes accurately and efficiently.Proven experience working within software development teams or as a business analyst for IT projects, demonstrating effective collaboration skills.Hands-on experience in configuring information systems through UI-based tools, ensuring optimal user experiences.Strong general understanding of technology concepts, data structures, and integration methods to ensure seamless implementation of no-code solutions.A fast learner, capable of quickly adapting to new UI tools and technologies, with an eagerness to continuously expand your skill set.Proficiency in English, with the ability to conduct interviews and collaborate effectively with international stakeholders.Will be a plus:Demonstrated proficiency with one or more of the following platforms and tools: CRM, BPM, or No-Code Platform/System Experience.Coding skills, with the ability to understand and communicate technical concepts effectively.Proficiency with Figma or similar software for UI prototyping, creating clear and effective user interfaces that enhance the user experience.What to expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We're hiring a Head of Brand to set the direction for how Ramp shows up in the world.
The Brand team — ~10 designers, writers, motion designers, illustrators, and producers today — defines Ramp's identity across every surface our customers see: product launches, integrated campaigns, customer marketing, web, events, social, sales materials, and the product itself. We help the rest of the company move fast and ship beautifully by building the principles, systems, and standards that let us scale.
You'll lead this team. You'll set the visual identity and the voice. You'll build the AI pipelines that turn everyone else at Ramp into a good Brand Designer. You'll report to our VP of Design and work directly with our Co-CEOs to shape the future of the company. You'll also partner closely with leaders across Marketing, Product, Growth, and Recruiting to define strategy and execute against key business priorities.
We're looking for someone who's obsessed with five things:
- Story. How we show up in the world. How we change the conversation around finance. Keeping our why and our customers at the center of everything we do.
- AI. The systems that bake AI into every production capacity, until 90% of the cross-functional brand work is self-serve.
- Operations. Predictable rails for a creative org that ships fast, cherishes feedback, and holds itself accountable — to designers and to partners.
- Craft. Lead by making. Facilitate decisions. Evolve the brand.
- People. Two jobs: build the system that develops and motivates the team we have, and partner with our people team to land the best designers in the world.
Please note that this role will require you to be comfortable with working in-person at our NYC HQ (located near Madison Square Park) at least 3 days/week.
WHAT YOU’LL DO
- Set the direction for Ramp's brand—its identity, voice, and narrative—across product, marketing, recruiting, and every customer touchpoint.
- Lead and grow the team. Recruit exceptional designers and help every member of the team do the best work of their career.
- Build the AI layer for Brand. Create systems and tools that automate production work at scale and empower non-designers to create on-brand assets.
- Build the operating system for Brand: briefs, intake, reviews, decision-making, and production. Make work move fast without sacrificing quality.
- Partner with the Creative Directors across Growth, Demand Generation, and Customer Marketing to set strategy and uphold a high bar for execution.
- Lead by making when it matters—concept development, art direction, brand identity, and creative direction.
- Deliver 2–3 brand-defining initiatives each year that strengthen Ramp's reputation and attract world-class talent.
- Partner closely with Design, Marketing, Product, and executive leadership to ensure the Ramp brand is cohesive across every experience.
- Manage agencies, freelancers, and production partners to extend the team's capacity as needed.
WHAT YOU NEED
- 10+ years of experience in brand design and creative leadership, including at least 3 years leading a brand team at a high-growth technology company or top-tier agency.
- A portfolio of brand work that shaped a company's reputation through identity systems, campaigns, or brand evolutions you led end-to-end.
- A clear point of view on AI in creative production. You've shipped AI-assisted brand work, not just prototypes, and know what should be automated versus where human creativity matters most.
- A track record of building and leading high-performing creative teams. You've hired exceptional designers, developed talent, and built teams that consistently deliver outstanding work.
- Strong operational instincts. You've built scalable creative processes and can describe them clearly.
- Exceptional craft across typography, color, layout, motion, and visual identity, with the ability to elevate the work of others.
- A strategic mindset and strong creative judgment. You can give clear direction, make difficult decisions, and balance speed with quality.
- Comfortable partnering with Marketing, Product, Recruiting, and executive leadership. Excellent written, verbal, and presentation skills.
- Comfortable giving and receiving thoughtful, constructive feedback.
- Kind, curious, generous, low ego, and a great sense of humor!
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
УдалённоTashkent, Uzbekistan
ГибридNew York, New York; San Francisco, California
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УдалённоColombia; Mexico; Brazil; Argentina; Costa Rica; Honduras
УдалённоSouth Africa; Pakistan; Philippines; India
УдалённоheadColombia; Mexico; Argentina; Brazil; Chile; Costa Rica
УдалённоSouth Africa; Pakistan; Philippines; Experience working with international customers and diverse time zones
McLean, United States; Richmond, United States; Vienna, United States; Chantilly, United States; Arlington, United States
Зарплата не указана
УдалённоBelarus; Serbia; Georgia; United Arab Emirates; Kazakhstan
УдалённоFrankfurt, Germany
УдалённоUSA (Remote)
ОфисLos Angeles, United States; You are comfortable working across multiple time zones and collaborating with global teams, and you bring strong communication skills to influence cross-functional stakeholders at all levels; Proven ability to work effectively across multiple time zones and collaborate with global teams in a flexible and adaptable manner
United States (Remote)
УдалённоPoland
ГибридheadNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)