Location: Berlin, Germany
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
At Figma, our Solutions Consulting team bridges technical expertise with business context to help customers realize what’s possible with our platform. As a Solutions Consultant supporting Mid-Market accounts, you’ll partner with Sales and cross-functional teams to craft and deliver consultative strategies that showcase Figma’s value. You’ll lead technical discussions, demos, and solution design to help customers achieve their goals and transform how they build products, playing a key role in driving revenue and growth as Figma continues to innovate
This is a full time role that can be held from our Berlin hub.
What you'll do at Figma:
Paint the vision of the Figma Platform and guide customers in realizing the value through product demonstrations and presentations
Support the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to customers
Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires, RFIs, RFPs, identity and Mid-Market questions
Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap
Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales, and product teams
Create thoughtful content to delight customers and internal partners surrounding the Figma platform
Collaborate with amazing Figmates to hone your craft and execute daily. We are looking for fantastic life-long learners who can operate with autonomy
We’d love to hear from you if you have:
6+ years professional experience, 4+ years of sales engineering or solution consulting experience in a SaaS organization
Demonstrated ability to adapt to new technologies and learn quickly and ability to prioritize competing demands from customers and balance their needs against those of the business
Responsible for positioning technology presales, successfully establishing success criteria and leading evaluations. Familiarity with the Mid-Market SaaS ecosystem
Excellent communication skills within a variety of audiences and a knack for delivering compelling presentations and product demonstrations. Fluency in German and English language
Front end development or developer lifecycle experience
While it’s not required, it’s an added plus if you also have:
Experience using or working with Figma, or other UX/UI experience
You embody our values and can thrive in a constantly evolving and growing environment
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Санкт-Петербург
Ищешь работу с возможностью карьерного развития и роста?
Сбер раскроет твой карьерный потенциал! Откликайся!
Обязанности
* консультировать клиентов по всем продуктам и услугам Сбера, включая ипотеку
* продавать банковские продукты и услуги
* обучать клиентов пользоваться сервисами и продуктами Сбера
* проводить кассовые операции: прием, выдача, обмен денег
Требования
* имеешь образование среднее и выше
* доброжелателен и готов помогать клиентам
* активно используешь гаджеты и программы MS Office
* готов использовать искусственный интеллект в ежедневной работе (обучение за счёт компании — есть свои курсы).
Условия
* ежемесячная, годовая премия и ежегодный пересмотр зарплаты
* возможность влиять на свой доход
* быстрый старт карьеры для тех, кто без опыта
* работа в офисе нового формата рядом с домом или местом учебы
* корпоративный планшет для комфортной работы
* уникальная система онлайн обучения Сбера для карьерного развития и роста
* расширенный ДМС и льготное страхование для семьи
* бесплатная подписка СберПрайм+, скидки на продукты компаний-партнеров
* вознаграждение за рекомендацию друзей в команду Сбера
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ.
#начало\_карьеры #работа\_без\_опыта #менеджер\_по\_продажам #консультант #менеджер\_по\_обслуживанию #обслуживание\_физических\_лиц #менеджер #специалист\_банка #работа\_для\_начинающих #консультирование #кредитные\_продукты #продажи #страхование #вклады #ипотека #кредиты #касса #работа\_с\_наличными #банковские\_ценности #прием\_платежей
Location: Braga, Portugal
Workplace: hybrid
David Kennedy Recruitment
is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a
French
speaking
Customer Service Representative
to join their team in
Braga
.
Position: Customer Service Representative
Location: Braga, Portugal
Work model: Hybrid
Employment type: Fixed term (6 months) with possibility of extension / permanent contract
DUTIES AND RESPONSIBILITIES:
Handle inquiries and requests across various communication channels, ensuring accurate and timely updates in internal systems
Foster positive relationships by delivering prompt and courteous support
Support customer satisfaction and long-term engagement by ensuring effective resolution of issues
Maintain a professional and empathetic approach in all customer interactions
Work collaboratively with colleagues and leadership to achieve team objectives
Share insights on recurring challenges and suggest opportunities for process or service improvements
REQUIREMENTS:
Native / fluent in
French
(C2) both verbal and written. Fluent in English (minimum B2 level
Previous experience in customer service would be advantageous
Strong verbal and written communication skills across various platforms (phone, email, chat, social media)
Basic understanding of customer service principles and the ability to follow standard procedures
Ability to handle technical inquiries and troubleshoot common issues with guidance
Ability to quickly learn new software and technologies
Effective problem-solving skills and the ability to work collaboratively in a team-oriented environment
Organized, detail-oriented, and able to manage multiple tasks simultaneously
Willingness to learn and adapt in a fast-paced or evolving support environment
OFFER:
Working schedule: Monday to Friday, 7AM-7PM, rotating schedule
Opportunity to work with a leading global travel & tourism brand
Competitive salary with performance-based incentives
Professional growth opportunities within the BPO industry
Collaborative and supportive work environment
Access to exclusive travel perks and discounts.
ГибридBraga, Portugal
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Riyadh, Saudi Arabia
Müller's Solutions is looking for a skilled SAP Basis Consultant to join our team. This role will involve the administration, maintenance, and support of our clients' SAP systems, ensuring optimum performance and reliability of the SAP landscape. You will be part of a talented team dedicated to providing high-quality SAP services to our clients.
Key Responsibilities:
Install, configure, and maintain SAP environments, including development, test, and production systems.
Monitor system performance and troubleshoot issues to ensure high availability and reliability of SAP systems.
Perform system upgrades, patches, and enhancements as necessary.
Utilize SAP tools for transport management and client administration.
Implement and manage system backups and recovery plans to safeguard client data.
Collaborate with functional teams to support new system implementations and migrations.
Maintain comprehensive documentation of system configurations, procedures, and changes.
Participate in on-call support rotations to address urgent system issues as they arise.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
At least 3-5 years of experience in SAP Basis administration.
Strong understanding of SAP installations, configurations, and system monitoring.
Familiarity with database management systems such as Oracle, SQL Server, or SAP HANA.
Experience with operating systems like Linux and Windows as they relate to SAP environments.
Good problem-solving skills and attention to detail to troubleshoot complex issues.
Ability to work collaboratively in a team environment, as well as independently when needed.
Excellent communication skills to effectively interact with clients and team members.
SAP certifications (e.g., SAP Certified Technology Associate) are preferred but not mandatory.
Willingness to learn and adapt to new SAP technologies and best practices.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Tokyo
Via is on a mission to build modern public transportation networks that expand access to jobs, healthcare, and education. Our technology powers hundreds of transit systems globally, transforming outdated and fragmented networks into smart, efficient, data-driven mobility solutions. As the recognized leader in TransitTech, we partner with governments, operators, and private organizations worldwide to design and operate the next generation of transportation.
As an
Expansion Manager
at Via Japan, you will help shape the future of mobility by enabling our sales, product, and operations teams to bring Via’s solutions to municipalities and transportation operators nationwide. You’ll join a fast-growing Tokyo team at the center of partner engagement, operational insight, and strategic decision-making. In this role, you’ll support the full partnership lifecycle - from early sales scoping to deployment and ongoing performance improvement - serving as a trusted advisor to internal teams and external partners to ensure our solutions deliver measurable impact.
What You'll Do:
Full ownership of high-visibility initiatives that help Japan partners adopt and optimize Via’s technology.
Drive CRM excellence and sales pipeline visibility, ensuring teams have the data, momentum, and clarity needed to move opportunities forward.
Support the sales team in scoping solutions that address partner mobility challenges - from early project scoping to launch execution and beyond.
Analyze transportation, operational, and rider behavior data to uncover insights and shape performance recommendations, service design adjustments, and strategic improvements.
Serve as a communication hub bridging partners and Via’s global teams (sales, product, engineering, operations, marketing), ensuring alignment and smooth execution.
Troubleshoot operational or product challenges with speed and empathy, escalating thoughtfully and helping partners achieve long-term success.
Represent Via in meetings, workshops, and presentations with a professional, confident presence in both English and Japanese.
Who You Are:
3+ years of relevant experience in SaaS, mobility, operations, implementation, customer success, or solution engineering.
Strong communication skills in both English and Japanese (verbal & written), including client-facing settings.
Tech-savvy and quick to learn new tools, systems, and product concepts.
Experience working with municipalities, public sector partners, or transportation operators.
Understanding of mobility, transit operations, or technology platforms.
Proactive, resourceful problem-solver who enjoys tackling ambiguous challenges.
Compensation & Benefits:
Compensation will be competitive and aligned with experience. More details will be provided during the interview process.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Casablanca, Morocco; Cairo, Egypt
Müller's Solutions is seeking an enthusiastic Power Platform Consultant to become a vital part of our innovative team. In this role, you will leverage your skills in Microsoft Power Platform to assist clients in harnessing the power of automation, data analysis, and application development. You will work closely with business stakeholders and technical teams to design and implement solutions that drive efficiency and streamline operations.
As a Power Platform Consultant, your contributions will enhance our clients' capabilities by creating customized applications, automating workflows, and providing data insights through the Power Platform's tools.
Key Responsibilities:
Engage with clients to understand their business needs and translate them into effective Power Platform solutions.
Design, develop, and deploy applications using Power Apps, automate workflows with Power Automate, and visualize data using Power BI.
Collaborate with cross-functional teams to integrate Power Platform solutions with other systems and services.
Conduct training and support sessions for users to ensure successful adoption of Power Platform tools.
Document solutions and maintain accurate records throughout the implementation process.
Continuously enhance your skills and knowledge of the Power Platform and related technologies to provide the best solutions for clients.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum of 3 years of experience working with Microsoft Power Platform (Power Apps, Power Automate, Power BI).
Hands-on experience in designing and implementing business applications using Power Apps and automating workflows with Power Automate.
Strong understanding of data modeling concepts and data integration techniques.
Excellent problem-solving skills and the ability to analyze complex business processes.
Effective communication and interpersonal skills, with a talent for working collaboratively across teams.
Proactive and self-motivated, with a passion for technology and innovation.
Familiarity with Azure services and Dynamics 365 is a plus.
Location: Cairo, Egypt; Casablanca, Morocco
Müller's Solutions is on the lookout for a talented Microsoft Dynamics ERP Technical Consultant to join our team. In this role, you will leverage your technical expertise in Microsoft Dynamics ERP systems to support our clients in implementing, customizing, and optimizing ERP solutions tailored to their business requirements. You will be responsible for the end-to-end technical implementation of Microsoft Dynamics ERP applications, ensuring they meet the functional needs of our clients while adhering to best practices.
Responsibilities:
Implement, customize, and support Microsoft Dynamics ERP solutions, ensuring seamless integration with existing business processes.
Collaborate with business analysts and functional consultants to translate business requirements into technical specifications for Microsoft Dynamics ERP.
Develop and maintain technical documentation, including system configurations, customizations, and integration processes.
Conduct system testing, troubleshooting, and resolve technical issues to ensure optimal performance of the ERP system.
Provide training and support to end-users to maximize the effectiveness of the implemented system.
Stay updated on the latest Microsoft Dynamics technologies and industry trends to provide innovative solutions to clients.
Engage in project management activities including planning, execution, and monitoring of ERP implementation projects.
Requirements
Requirements:
Bachelor's degree in Information Technology, Computer Science, or a related field.
A minimum of 4 years of experience working with Microsoft Dynamics ERP, specifically in technical consultancy roles.
Strong understanding of Microsoft Dynamics 365, Finance and Operations or another Dynamics ERP module.
Proficiency in X++, C#, JavaScript, and other relevant programming languages.
Experience with integrations and data migration using Microsoft integration tools and technologies such as Azure, Logic Apps, or Power Automate.
Familiarity with SQL server database management and reporting services.
Excellent problem-solving skills and attention to detail.
Effective communication and interpersonal skills, with the ability to work collaboratively with clients and team members.
Project management experience in ERP implementations is a plus.
Relevant Microsoft certifications are preferred but not mandatory.
Location: Cairo, Egypt; Casablanca, Morocco
Müller's Solutions is in search of a skilled Microsoft Dynamics ERP Functional Consultant to join our dynamic team. In this pivotal role, you will work closely with our clients to understand their business needs and facilitate the implementation and optimization of Microsoft Dynamics ERP solutions. Your expertise will ensure that systems are aligned with business processes, leading to improved efficiency and agility for our clients.
Key Responsibilities:
Engage with clients to gather and document business requirements and processes.
Configure and customize Microsoft Dynamics ERP modules to meet client-specific needs.
Act as a liaison between business stakeholders and technical teams to ensure alignment and understanding of requirements.
Conduct workshops and training sessions to enhance user adoption and understanding of the ERP system.
Support system testing and validation to ensure solutions function optimally within the business context.
Provide ongoing support and troubleshooting for end-users post-implementation.
Stay current with updates and best practices in Microsoft Dynamics ERP to offer informed advice and innovative solutions.
Requirements
Requirements:
Bachelor's degree in Business Administration, Information Technology, or a related field.
A minimum of 4 years of experience working with Microsoft Dynamics ERP, specifically in functional consultancy roles.
Proven expertise in at least one of the modules within Microsoft Dynamics ERP (e.g., Finance, Supply Chain, or Production).
Strong understanding of business process mapping and analysis.
Excellent analytical and problem-solving skills to address client-specific challenges.
Effective communication skills to convey complex concepts clearly and engage stakeholders.
Ability to manage multiple projects simultaneously and deliver results under tight deadlines.
Relevant Microsoft certifications are a plus.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Egypt; Casablanca, Morocco
Müller's Solutions is seeking a skilled Microsoft Dynamics CRM Technical Consultant to join our innovative team. In this role, you will be responsible for delivering technical solutions on the Microsoft Dynamics CRM platform tailored to meet our clients' specific business requirements. Collaborating with functional consultants and stakeholders, you will ensure the successful implementation and customization of CRM applications while enhancing overall system performance.
Key Responsibilities:
Design, develop, and customize Microsoft Dynamics CRM solutions to align with client specifications and business objectives.
Integrate Microsoft Dynamics CRM with other systems and applications as necessary to provide seamless functionality.
Develop plugins, workflows, and customizations using C#, JavaScript, and relevant technologies to extend the functionality of Dynamics CRM.
Perform data migrations and ensure data integrity between Microsoft Dynamics CRM and other applications.
Conduct unit testing and support client testing to validate that solutions meet requirements.
Troubleshoot and resolve technical issues related to Microsoft Dynamics CRM applications.
Maintain technical documentation, including system configurations and user manuals, to facilitate future enhancements and support.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
At least 3 years of experience as a Microsoft Dynamics CRM Technical Consultant or in a similar technical role.
Strong understanding of Microsoft Dynamics CRM architecture and platform features.
Proficient in programming languages such as C# and JavaScript; experience with .NET Framework is essential.
Experience with data integration and migration tools, including Microsoft SSIS or third-party connectors.
Knowledge of the Azure cloud platform and Power Platform would be advantageous.
Excellent analytical skills with a problem-solving mindset.
Strong communication and teamwork skills to collaborate effectively with cross-functional teams and clients.
Relevant Microsoft certifications in Dynamics CRM are preferred.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Cairo, Egypt; Casablanca, Morocco
Müller's Solutions is looking for a talented Microsoft Dynamics CRM Functional Consultant to join our team. In this role, you will be instrumental in helping clients optimize their customer relationship management processes through the effective implementation and customization of Microsoft Dynamics CRM solutions. You will work closely with clients to assess their needs, streamline their operations, and enhance customer interactions.
Key Responsibilities:
Engage with clients to gather detailed business requirements and understand their CRM processes.
Configure and customize Microsoft Dynamics CRM applications to align with client objectives, focusing on modules such as Sales, Marketing, and Customer Service.
Develop functional specifications and documentation to guide technical teams during implementation.
Facilitate user acceptance testing (UAT) and support clients during the go-live phase.
Conduct training sessions for users to ensure effective adoption and utilization of the CRM system.
Provide ongoing support and advice to clients, helping them leverage Dynamics CRM features to improve customer engagement and reporting.
Stay informed of new features, updates, and best practices in the Microsoft Dynamics CRM space to offer strategic insights to clients.
Requirements
Requirements:
Bachelor's degree in Business Administration, Information Technology, or a related field.
A minimum of 3 years of experience working with Microsoft Dynamics CRM in a functional consulting capacity.
Proven knowledge and understanding of Microsoft Dynamics CRM modules, especially in Sales, Marketing, and Customer Service.
Strong business analysis skills to effectively document and translate user requirements into CRM solutions.
Excellent communication and interpersonal skills to build relationships with clients and stakeholders.
Ability to manage multiple projects and adapt to changing client needs.
Relevant Microsoft certifications in Dynamics CRM are a plus.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Cairo, Egypt
Müller's Solutions, a leader in tech consulting focused on Tech Outsourcing, Managed Services, and Global Tech Recruitment, is searching for a Knowledge Management Senior Specialist to strengthen our team. As we continue to empower businesses with tailored solutions, we emphasize the importance of effective knowledge sharing and management within our organization.
The Knowledge Management Senior Specialist will be responsible for designing and executing strategies that enable the collection, sharing, and utilization of knowledge across the organization. Your expertise will help us cultivate a collaborative culture where insights and information are readily available to enhance decision-making and operational efficiency.
Responsibilities
Develop and implement comprehensive knowledge management strategies aligned with organizational goals
Create and manage knowledge repositories, ensuring content is relevant, accessible, and user-friendly
Assess knowledge flow within the organization and identify gaps to enhance knowledge sharing
Facilitate cross-functional collaboration to capture and disseminate critical knowledge
Lead training and capacity-building initiatives to foster a knowledge-sharing culture among employees
Evaluate the effectiveness of knowledge management practices and recommend improvements
Stay updated with industry best practices and emerging trends in knowledge management
Requirements
Bachelor's degree in Information Management, Business Administration, or a related field; Master's degree preferred
4-6 years of experience in knowledge management or related roles
Demonstrated ability to develop and implement successful knowledge management initiatives
Strong analytical, organizational, and problem-solving skills
Excellent communication and interpersonal skills
Familiarity with knowledge management tools and software
Ability to work collaboratively across teams and influence stakeholders
Knowledge of industry standards and frameworks in knowledge management is a plus
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
seniorRiyadh, Saudi Arabia; Dubai, United Arab Emirates; Cairo, Egypt
Location: Lisbon, Portugal
Workplace: none
David Kennedy Recruitment
is working with a leading Outsourcing/BPO company that is looking to recruit a
German-speaking Customer Support Representative
for their office in Lisbon.
Position: Customer Support Representative
Location: Lisbon, Portugal
Work model: On-site
Employment type: Full-time (6 month contract)
DUTIES AND RESPONSIBILITIES:
Take an active role from day one in identifying opportunities to enhance service quality and elevate the overall user experience.
Manage and resolve end-to-end product troubleshooting and customer support cases across email and chat channels.
Own each query and collaborate closely with internal Product Operations and Engineering teams to resolve generic, technical, and product-related issues.
Maintain strong Customer Satisfaction levels by ensuring high-quality case handling and delivering timely updates throughout the resolution journey.
Meet service level commitments across channels while driving Best in Class productivity and improving resolution times.
Partner with internal technical experts to educate advertisers on product features, best practices, and common issue types.
REQUIREMENTS:
Native/fluent in German both verbal and written. Fluent in English (minimum B2 level)
Experience in paid campaign management is mandatory.
Degree in Marketing or a related field.
Background in Digital Marketing.
Experience in a Contact Centre or service environment within the Ad Tech industry.
Strong familiarity with social media platforms and a basic understanding of digital advertising.
Excellent customer service skills.
Ability to work effectively both independently and as part of a team.
Working schedule: Monday - Sunday, 24/7 rotating shifts
REQUIREMENTS:
Modern office in the city center with open spaces, easy to access with public transportation
Comprehensive initial training and guidance to make sure you're well prepared and comfortable at a new workplace
Support from colleagues with coaching and mentoring opportunities
Health and Wellbeing initiatives
Monthly meal allowance
And much more!!!
Location: Lisbon, Portugal
Workplace: none
David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a
Italian
speaking Customer Support Representative for their office in Lisbon.
Position: Customer Support Representative
Location: Lisbon, Portugal
Work model: On-site
Employment type: Full-time (6 month contract)
DUTIES AND RESPONSIBILITIES:
Take an active role from day one in identifying opportunities to enhance service quality and elevate the overall user experience
Manage and resolve end-to-end product troubleshooting and customer support cases across email and chat channels
Own each query and collaborate closely with internal Product Operations and Engineering teams to resolve generic, technical, and product-related issues
Maintain strong Customer Satisfaction levels by ensuring high-quality case handling and delivering timely updates throughout the resolution journey
Meet service level commitments across channels while driving Best in Class productivity and improving resolution times
Partner with internal technical experts to educate advertisers on product features, best practices, and common issue types.
REQUIREMENTS:
Native/fluent in
Italian
both verbal and written (C2 level). Fluent in English (minimum B2 level)
Experience in paid campaign management is mandatory
Degree in Marketing or a related field
Background in Digital Marketing
Experience in a Contact Centre or service environment within the Ad Tech industry
Strong familiarity with social media platforms and a basic understanding of digital advertising
Excellent customer service skills
Ability to work effectively both independently and as part of a team
Ability to work shifts (24/7 shift rotation).
BENEFITS:
Modern office with open spaces, easy to access with public transportation
Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
Support from colleagues with coaching and mentoring opportunities
Health and Wellbeing initiatives
Monthly meal allowance
And much more!!!
Location: Lisbon, Portugal
Workplace: none
David Kennedy Recruitment
is working with a leading Outsourcing/BPO company that is looking to recruit a
French-speaking Customer Support Representative
for their office in Lisbon.
Position: Customer Support
Location: Lisbon, Portugal
Employment type: Full-time (6 month contract with possible extension)
Remuneration: Base salary
DUTIES AND RESPONSIBILITIES:
Take an active role from day one in identifying opportunities to enhance service quality and elevate the overall user experience.
Manage and resolve end-to-end product troubleshooting and customer support cases across email and chat channels.
Own each query and collaborate closely with internal Product Operations and Engineering teams to resolve generic, technical, and product-related issues.
Maintain strong Customer Satisfaction levels by ensuring high-quality case handling and delivering timely updates throughout the resolution journey.
Meet service level commitments across channels while driving Best in Class productivity and improving resolution times.
Partner with internal technical experts to educate advertisers on product features, best practices, and common issue types.
REQUIREMENTS:
Native/fluent in
French
both verbal and written (C2 level). Fluent in English (minimum B2 level)
Experience in paid campaign management is mandatory.
Degree in Marketing or a related field.
Background in Digital Marketing.
Experience in a Contact Centre or service environment within the Ad Tech industry.
Strong familiarity with social media platforms and a basic understanding of digital advertising.
Excellent customer service skills.
Ability to work effectively both independently and as part of a team.
BENEFITS:
Modern office in the city center with open spaces, easy to access with public transportation
Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
Support from colleagues with coaching and mentoring opportunities
Health and Wellbeing initiatives
Monthly meal allowance and much more
Location: New York, NY (HQ); San Francisco, CA; Denver, CO; Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Commercial Account Managers at Ramp are the primary relationship owners post-implementation, responsible for driving product adoption, spend activation, and long-term account growth across a portfolio of 350-500 commercial customers. You’ll play a critical role in deepening customer relationships, leading strategic conversations, and identifying opportunities to expand Ramp’s footprint within each account.growth.
WHAT YOU’LL DO
- Build and nurture strong relationships across new and existing high-value commercial customers to better achieve their needs and manage all reporting of health within accounts
- Develop deep, multi-threaded relationships with decision makers at your customers
- Drive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your your accounts
- Lead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases
- Execute successful launches of the Ramp platform across top-tier accounts in partnership with our Account Executive and Customer Success teams
- Collaborate with product, support, and marketing teams to provide informed recommendations into Ramp’s product roadmap & customer communication strategy that enhance the customer experience and drive efficiencies throughout the account lifecycle
WHAT YOU NEED
- Minimum 3 years of new business sales or account management experience in a B2B organization
- Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts
- Excellent verbal and written communication skills, as well as interpersonal skills
- Organizational, project management, and time management skills
- Familiarity with basic sales tools and common metrics
- High adaptability and understanding of change within the evolution of a startup
NICE TO HAVES
- Bachelor’s degree from an accredited university
- Experience with financial services sales
- Experience at a high-growth startup
- Expertise in using Salesforce, Outreach, or other productivity tools
- Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA)
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Cairo, Egypt
Müller's Solutions is seeking a highly skilled SAP Business One Senior Consultant to join our team and play a pivotal role in delivering exceptional SAP Business One solutions to our clients. In this position, you will leverage your extensive experience with SAP Business One to consult, implement, and optimize business processes for small to medium-sized enterprises. You will work closely with clients to understand their unique needs, configure their systems accordingly, and ensure successful project delivery.
Key Responsibilities:
Collaborate with clients to gather detailed requirements and assess their business processes.
Implement and customize SAP Business One solutions to meet client specifications and improve operational efficiency.
Provide expert guidance on best practices in SAP Business One, including financials, logistics, and inventory management.
Conduct user training sessions to empower clients to use the system effectively.
Support clients post-implementation, providing troubleshooting and performance optimization.
Document project plans, configurations, and any modifications made during implementations.
Stay up to date with the latest developments in SAP Business One to provide clients with innovative solutions.
Foster strong relationships with clients and ensure high levels of satisfaction through effective communication and support.
Requirements
Requirements:
Bachelor's degree in Information Technology, Business Administration, or a related field.
A minimum of 5 years of experience working with SAP Business One, including implementation and consulting.
In-depth knowledge of SAP Business One modules and functionalities.
Strong background in business processes, particularly in finance, sales, and inventory management.
Excellent problem-solving skills with a focus on delivering high-quality solutions.
Strong communication and interpersonal skills to interact effectively with clients and team members.
Experience in project management and the ability to manage multiple projects simultaneously.
SAP Business One certification is preferred.
Fluency in English; additional language skills are a plus.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Cairo, Egypt
Müller's Solutions is seeking an experienced HR Consultant with expertise in MENAiTech solutions to join our team. In this role, you will work closely with clients across the MENA region to provide strategic HR consulting services, helping them optimize their HR processes, implement effective solutions, and drive organizational success.
Key Responsibilities:
Conduct comprehensive HR assessments to identify areas for improvement and recommend actionable strategies.
Implement MENAiTech solutions tailored to meet the specific needs of clients in the MENA region.
Provide guidance on HR best practices, including talent management, performance management, and employee engagement.
Facilitate workshops and training sessions to educate clients on HR processes and MENAiTech tools.
Stay informed about market trends, legal regulations, and human resources developments in the MENA region.
Build strong relationships with clients to ensure satisfaction and long-term partnerships.
Requirements
Requirements:
Bachelor's degree in Human Resources, Business Administration, or a related field.
Minimum of 5 years of experience as an HR Consultant, with a strong focus on MENAiTech solutions.
In-depth knowledge of HR policies, procedures, and best practices specific to the MENA region.
Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels.
Strong analytical and problem-solving abilities.
Experience in change management and organizational development initiatives.
Fluency in English and Arabic is highly preferred.
Willingness to travel within the MENA region as needed.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Vienna, Austria; Baden bei Wien, Austria; Wiener Neustadt, Austria; Mödling, Austria; Schwechat, Austria
Verwandeln Sie Ihre Leidenschaft für Luxus in eine Karrierechance. Entdecken Sie die Welt der Premiummarken und hinterlassen Sie einen bleibenden Eindruck in den Bereichen Mode, Schönheit, Schmuck oder Automobile.
Über die Rolle:
Als Evaluator für Luxusmarken tauchen Sie in die Welt des Luxus ein, um Kundenerfahrungen diskret zu bewerten und kritisches Feedback zu geben, das den Marken hilft, ihre Dienstleistungen zu verbessern. Ob Sie Boutiquen besuchen, online einkaufen oder ein Produkt zurückgeben - Ihre Stimme prägt die Zukunft des Luxus.
Flexibilität - jeder Besuch in einem Geschäft dauert etwa 20 Minuten, so dass Sie die Flexibilität haben, mehrere Aufgaben zu erfüllen.
Häufige Gelegenheiten - führen Sie mehrere Einsätze pro Monat durch und arbeiten Sie mit einigen der renommiertesten Marken weltweit zusammen.
Was Sie tun werden:
1. Wählen Sie Ihre Aufgaben - stimmen Sie Ihre Missionen mit Ihren persönlichen Vorlieben und Ihrem Profil ab.
2. Besuchen Sie Luxusgeschäfte oder bewerten Sie online - sprechen Sie mit den Verkäufern in den Geschäften oder online, bequem von zu Hause aus.
3. Beobachten Sie genau - prüfen Sie das Ambiente, die Servicequalität und das allgemeine Kundenerlebnis.
4. Geben Sie ehrliches Feedback - nutzen Sie unsere Plattform, um Ihre Beobachtungen über Fragebögen mitzuteilen.
Vorzüge der Rolle:
Zusammenarbeit mit renommierten Marken aus verschiedenen Branchen.
Flexible, auf Ihre Interessen zugeschnittene Aufgaben.
Entschädigung für Ihre Zeit und Ihren Beitrag, mit der Möglichkeit der Rückerstattung von Einkäufen.
Eine benutzerfreundliche Plattform für die Verwaltung von Aufträgen und Feedback.
So werden Sie Mitglied der CXG-Community:
1. Registrieren: Melden Sie sich unter live.cxg.com an und bestätigen Sie Ihre E-Mail.
2. Vervollständigen Sie Ihr Profil: Füllen Sie Ihre Daten zu 100% aus und lassen Sie sich verifizieren.
3. Lassen Sie sich zertifizieren: Bestehen Sie die allgemeine Zertifizierung, um Zugang zu den Missionen zu erhalten.
4. Bewerben Sie sich für Missionen: Erkunden Sie Aufträge mit Marken, die Sie begeistern.
5. Beginnen Sie mit der Evaluierung: Beginnen Sie, auf dem Luxusmarkt etwas zu bewegen. Vergütung:
Nicht-Kauf-Evaluierungen: Sie erhalten ein Honorar, das sich nach der Komplexität des Auftrags richtet.
Einkaufsbasierte Evaluierungen: Rückerstattung für genehmigte Artikel, wie in der Aufgabenbeschreibung angegeben.
Über CXG
CXG bringt Premiummarken mit über 80.000 Bewertern in 70 Ländern zusammen. Mit 12 globalen Niederlassungen und fast zwei Jahrzehnten Erfahrung im CX-Einzelhandel sind wir bestrebt, das Kundenerlebnis für Luxusgiganten neu zu definieren.
Kommen Sie zu uns und genießen Sie die Flexibilität, mit unserer mobilen Plattform CXG Live auch unterwegs zu arbeiten. Auf dieser Plattform können Sie Missionen, Zertifizierungen und Feedback nahtlos verwalten.
Requirements
Sie müssen mindestens 18 Jahre alt sein.
Derzeitiger Kunde von Premium- und Luxusmarken.
Steht derzeit nicht unter Vertrag mit einer Einzelhandelsmarke, um Unparteilichkeit zu gewährleisten.
Pünktlich, organisiert, detailorientiert und zuverlässig.
Aufmerksam und leidenschaftlich in Bezug auf Kundenerfahrungen.
Es sind keine Vorkenntnisse erforderlich; wir schätzen ehrliches Feedback von echten Kunden.