Location: IN - Jaipur
This role supports the ongoing delivery of agentic AI–enabled automation across document-heavy and operational workflows. The intent is to move critical automation work off a high-cost contractor and into a lower-cost, full-time role without losing execution capability or momentum.
The focus is on building and supporting automation. This is hands-on delivery work that is well understood, repeatable, and already embedded in core operational processes.
Responsibilities:
Assist in building and enhancing agentic AI workflows that automate multi-step processes such as document intake, data extraction, validation, enrichment, and downstream routing.
Support integration of AI / ML and LLM-based models for document classification, entity extraction, and metadata generation, and connect those outputs into end-to-end automated workflows.
Build and maintain automation workflows and system integrations across document platforms, workflow engines, and operational systems.
Assist with API integrations and data movement, ensuring secure, reliable flow between platforms with appropriate controls and auditability.
Support production automation by monitoring workflows, troubleshooting failures, addressing defects, and improving reliability through logging, retries, and validation checks.
Work closely with Product, Engineering, and Operations to translate known business requirements into implemented automation and to support ongoing enhancements.
Contribute to documentation and standards so workflows are maintainable and not dependent on contractor knowledge.
Qualifications:
6+ years of experience in data science, machine learning or AI-related roles, with 3+ years leading cross-functional initiatives at scale
Experience operationalizing AI/ML or advanced analytics solutions in production, ideally within financial services, fintech, or data-driven platforms
Strong understanding of LLMs, data science, AI/ML, and modern AI architectures, including model evaluation, context engineering, and agentic workflow automation
Experience designing and implementing agentic AI workflows, including multi-step AI agents that automate complex processes and integrate with enterprise systems, data, and APIs
Experience building or supporting production automation, ideally in document-heavy or regulated environments.
Hands-on exposure to AI-driven data extraction, document processing, or NLP-based workflows.
Familiarity with workflow orchestration, rules-based automation, and system integrations.
Comfortable working within established patterns and under technical direction.
Execution-oriented, able to support existing platforms and improve them incrementally.
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday).
For additional information on iCapital Network, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Location: London, United Kingdom
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
Be part of our Finance team: The Operations Associate/Senior associate will
support the day-to-day operations of a multi-asset investment and treasury platform
, with responsibilities spanning trade operations, reconciliations, digital asset workflows, and process automation. The role requires a highly detail-oriented individual with strong technical capability and experience operating in fast-paced financial markets environments.
Responsibilities
● Manage trade confirmations, settlements, and lifecycle events across multiple asset classes.
● Oversee wallet, custodian, and digital asset operational processes.
● Perform daily booking and reconciliation of securities positions, cash balances, and P&L across internal systems.
● Investigate and resolve trade breaks, settlement issues, and operational discrepancies with counterparties and custodians.
● Support operational controls relating to treasury, trading, and digital asset activities.
● Assist with audit requests, confirmations, and supporting documentation.
● Prepare daily, weekly, and monthly operational reporting.
● Build, enhance, and maintain operational workflows, internal tooling, and automation processes.
● Identify opportunities for process optimisation and operational scalability.
● Create and maintain technical documentation, procedures, and user guides.
● Ensure adherence to internal controls, policies, and applicable regulatory requirements.
Preferred qualifications/Requirements:
● Bachelor's degree in Finance, Accounting, or related field.
● 5+ years of operations experience preferably at a credit hedge fund or an asset management company
● experience in digital assets or blockchain ecosystem(good to have but not mandatory)
● Proficiency in Enfusion portfolio management system (not mandatory)
●
Proficiency in Excel + VBA / Python
● Exceptional analytical and problem-solving abilities.
● Excellent attention to detail and communication skills.
● Strong understanding of trade lifecycles and settlement processes.
●
Working hours: (New York hours): Between 14H00-10H00 UK time( mandatory)
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: San Francisco
Workplace: Hybrid
Lavendo partners with startups and high‑growth companies to help them hire top‑tier sales, GTM, and technical talent. This role is with one of our clients; we’ll share full details about the company and interview process as we get to know you and confirm mutual fit.
ABOUT THE COMPANY
Our client is an early-stage, San Francisco-based AI startup building the operating system for family law. Their platform automates the most time-intensive parts of legal practice — client intake, financial disclosures, document preparation, case management, and client collaboration — helping family law firms modernize and scale without adding headcount. Founded in 2025, the company is already working with real customers and actively closing a seed round, with $XM signed to date.
THE MISSION
To reduce the emotional and financial burden of divorce for millions of families — and empower the legal professionals who serve them — by transforming a fragmented, manual process into a guided, intelligent, AI-driven experience.
THE OPPORTUNITY
This is a co-founder seat, not a hire.
You're joining at the inflection point: real product, real customers, seed round closing. As the first technical leader, you'll own the full stack — architecture, AI infrastructure, engineering culture, and execution velocity. You'll work shoulder-to-shoulder with the founding team to define how AI reshapes one of the largest, most underserved verticals in legal services.
If you've been waiting for a founding opportunity where the market is real, the mission matters, and the equity is worth the bet — this is it.
WHAT YOU'LL DO
- Own and define end-to-end technical architecture of the platform
- Write and ship production code daily alongside the founding team
- Architect and scale AI agent infrastructure for legal workflows — billing, financial layers, document automation, collections, and client collaboration
- Build and scale the engineering team from scratch — hiring, mentoring, and establishing culture
- Partner with founders on product roadmap, fundraising narrative, and company strategy
- Ensure security, compliance, and scalability of a document-heavy, regulated-industry platform
- Drive rapid iteration cycles and maintain startup velocity through seed close and beyond
WHAT YOU BRING
Must-Haves:
- 8+ years of software engineering experience, with 3–5+ years in technical leadership
- Deeply hands-on — you still write and ship production code regularly
- Proven experience building AI-native, workflow-heavy, or document-centric SaaS products
- Proficiency with modern AI/ML stacks: LLMs, RAG, and agentic frameworks (LangChain/LangGraph, OpenAI/Claude APIs)
- Strong backend and cloud infrastructure expertise (GCP/AWS, Python, Node.js, Kubernetes)
- Experience building engineering teams in a 0→1 environment
- Based in the SF Bay Area or willing to relocate
- Financially comfortable with a founder salary model during the build phase — equity is the upside
Nice-to-Haves:
- Exposure to legal tech, compliance-heavy, or regulated-industry products
- Experience with document automation platforms
- Prior founding experience or early employee (1–50 person company)
- Background at Big Tech or high-growth SaaS
- Genuine interest in access to justice and modernizing legal services
KEY SUCCESS DRIVERS
- Builder-first — you ship fast, don't wait for perfect conditions, and take pride in what you launch
- Full ownership — you treat the product and team like they're yours, because they will be
- Systems thinker — you design for agentic workflows and automation, not just feature lists
- Ambiguity-tolerant — you thrive in 0→1 environments without a defined playbook
- Mission-aligned — you're genuinely excited about AI's role in transforming legal services
- Speed over perfection — you iterate fast, learn faster, and course-correct in real time
WHY JOIN?
Compensation & Equity:
- 7-10% founder-level equity — significantly above market, reflecting a true founding relationship
- Base salary: ~$4,000/month during the pre-seed phase, with a clear normalization trigger post-seed close
- Upside is entirely equity-driven, structured for long-term wealth creation
What Makes This Rare:
- Co-founder title and seat — not a VP/Director scope with imposed constraints
- Real product traction and paying customers before you join
- Seed round in progress: $XM already signed
- Recognized by TechCrunch Disrupt Startup Battlefield and Stanford CodeX FutureLaw
- Greenfield opportunity to define the technical foundation of a category-creating company
INTERVIEWING PROCESS
- Intro Call
- Level 1 — Technical Deep-Dive
- Level 2 — Take-Home or Live Build Exercise
- Level 3 — In-Person Co-Founder Day (half day, SF)
- Reference Checks + Offer
We are proud to be an equal opportunity workplace and consider all qualified applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran or military status, gender identity or expression, sexual orientation, or any other characteristic protected by law.
Location: Hong Kong; Dubai, United Arab Emirates; Singapore
About Hex Trust
Hex Trust is a fully-licensed digital asset financial institution building the infrastructure institutions use to operate in crypto. Custody, staking, capital markets, investment solutions, payments, fiat ramping, RWAs, and tokenization — all on one regulated platform.
Founded in 2018, we're licensed across multiple jurisdictions (HK, SG, Dubai, SVG). As institutional capital moves into crypto and the RWA and payments narratives accelerate, we're one of the few players who can serve institutions as a fully-regulated, one-stop-shop partner. We serve 600+ institutional clients globally: funds, family offices, banks, foundations, token issuers, payment firms, OTC desks, and corporates.
We're well-capitalized, growing consistently, and built on a sustainable model. We operate 24/7 from hubs in Hong Kong, Singapore, Dubai, and Vietnam.
You'll work alongside a senior commercial team, own real institutional relationships, and get exposure to the most active parts of the market. We're scaling fast. If you want to sell into the institutional side of crypto at a firm that's actually licensed to do it, this is the place.
Position Summary
We offer an attractive, formula-based, uncapped bonus structure tied directly to originated revenue, paid quarterly.
We are looking for a VP / Director, Head of Partnerships professional with a strong network in the crypto institutional space. The ideal candidate has been part of a fast-growing crypto business, has consistently generated revenues, and has converted BD relationships into recurring flows and assets under custody.
This is a partnership and BD role with high autonomy and direct impact on pipeline and revenue from day one.
The platform is proven, the licenses are real, and we have the right to win in many of the deals you'll work on. We expect the person in this seat to succeed.
Duties & Responsibilities
Define and lead Hex Trust’s global strategic partnership roadmap, focusing on long-term value creation and ecosystem growth.
Source, evaluate, and secure high-impact partnerships across Web3, traditional finance (TradFi), technology providers, and emerging blockchain ecosystems.
Own and cultivate senior-level relationships with key partners, acting as a strategic advisor to deepen engagement and foster joint initiatives.
Work closely with Product, Sales, Marketing, Legal and Compliance to ensure partnerships align with business objectives and regulatory requirements.
Partner with BD and Marketing teams to co-create GTM strategies for new services, joint ventures, and integrations enabled by strategic partnerships.
Stay ahead of trends in Web3, digital asset infrastructure, DeFi, and custody services to inform partnership strategy and identify whitespace opportunities.
Establish and track KPIs to measure partnership effectiveness, ROI, and strategic alignment.
Requirements
Minimum 10 years of experience in strategic partnerships, corporate development, or business development, with at least 3+ years in the digital asset or fintech sector.
Strong understanding of blockchain, Web3, custody, digital asset infrastructure, and the regulatory landscape.
Proven track record in managing high-level partnerships and influencing stakeholders at all levels; exceptional interpersonal and communication skills.
Deep, existing relationships across financial institutions, technology providers, blockchain protocols, and/or regulatory bodies is a plus.
Ability to translate market trends and partner capabilities into long-term strategic advantages for the business.
Open to candidates based in key strategic markets (e.g., Singapore, Hong Kong, EU, UAE) with the ability to travel when required.
Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with an adjustment to the level of seniority.
Benefits
As one of the leading Web3 innovators,
Hex Trust
offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.
At Hex Trust, we are proud of our
H.E.X.
culture:
Heart
Empowerment
Xcellence
Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:
Competitive Salaries & Bonuses
Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
Access to Corporate Discounts and exclusive Employer Perks
Medical & Retirement Plans
Professional Learning and Development Opportunities
Elevate your work using cutting-edge technology
Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
Regular company & social events
Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
Location: Guatemala
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide opportunities to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse, comprising a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend,DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges:
-Best Relationship- Winter 2024
-Leader Americas Winter 2024
-Best Results - Winter 2024
-Best Usability - Winter 2024
About the Role
We're looking for a Solutions Sales Engineer to join DBSync. This is a hybrid role that sits between sales and delivery: you'll support the sales cycle through technical discovery, demos, and proof-of-concepts, and you'll work alongside our services team to scope and stand up integration solutions for Mid-Market and Enterprise clients.
DBSync is an iPaaS company. Our value is reliable, maintainable integration between CRMs, accounting systems, and ERPs. The ideal candidate pairs strong integration and data fundamentals with the customer-facing skill to translate technical solutions into business value and uses AI and analytics to make those solutions smarter, not as a substitute for solid integration design.
Roles and Responsibilities:
Solution Design & Scoping: Work with sales and customers to understand source and target systems, data volumes, and sync requirements; design integration solutions and scope the work needed to deliver them.
Technical Demos & POCs: Prepare and deliver demos, proof-of-concepts, and trials of DBSync integrations, showing how data flows and syncs across CRM, accounting, and ERP systems.
Integration Delivery Support: Partner with the services team to build, configure, and validate integration workflows — field mapping, transformation logic, sync triggers, scheduling, and error handling.
Data & Systems Expertise: Apply working knowledge of SQL, APIs, and the object models of common CRM and accounting/ERP systems to design integrations that hold up in production.
Customer Engagement: Support clients through onboarding and adoption, troubleshoot integration issues, and recommend improvements.
AI & Analytics Enablement: Where it adds value, layer AI-driven features (automation, predictive insight, conversational interfaces) onto integration solutions; identify where analytics can surface ROI for the customer.
Feedback & Strategy: Gather client feedback, identify common patterns, and feed them back into product, templates, and sales positioning.
Governance & Compliance: Ensure solutions meet data governance, security, and compliance standards.
Enablement: Train sales teams on integration capabilities and how to position them; document solutions for repeatable delivery.
Cross-functional Collaboration: Act as the bridge between customers, sales, engineering, product, and customer success from concept through operational delivery.s.
Skills and Qualifications:
Bachelor's degree in Engineering, Computer Science, Business, or a related field — or equivalent experience.
3+ years in technical sales, solutions/sales engineering, integration consulting, data management, or a related technical-customer-facing role.
Hands-on knowledge of CRM systems (Salesforce, Microsoft Dynamics, HubSpot) and accounting/ERP systems (QuickBooks Online, QuickBooks Desktop, Microsoft Dynamics 365 Business Central, NetSuite, or Xero).
Solid grasp of integration concepts: APIs (REST/SOAP), data mapping and transformation, sync logic, scheduling, and error handling.
Proficiency with SQL and comfort working with APIs and tools like Postman.
Excellent communication and customer-facing skills, with the ability to translate technical concepts into business value for non-technical stakeholders.
Strong problem-solving, teamwork, and collaboration abilities.
Fluency in English.
Nice to Have:
Experience with iPaaS or middleware platforms (DBSync, MuleSoft, Boomi, Workato, Celigo, etc.).
Familiarity with AI tools and frameworks (LLMs, chatbots, predictive analytics, automation platforms) and how to apply them to integration and data workflows.
Experience with BI/analytics tools (Power BI, Tableau).
Scripting or automation experience (e.g., Python).
Additional languages beyond English.
Certifications in data analytics, AI/ML, or relevant CRM/ERP
Work Shift:
U.S. Shift (8:00 AM CST to 5:00 PM CST)
Location:
Guatemala (Remote)
For more information about DBSync, visit
https://www.mydbsync.com
Video:
https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB
Location: United States
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Ukraine
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: United Kingdom
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Serbia
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Romania
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Portugal
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Poland
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Netherlands
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Belgium
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Belarus
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Benton Harbor, MI
Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Road Supervisor
at Via, you will train operators, oversee the performance of operators, respond to emergencies, and manage the delivery of paratransit service in the Benton Harbor area.
What You’ll Do:
Conduct on-the-road supervision, including regular ride-alongs and shadowing, to ensure driver performance meets service and safety standards.
Monitor and assess operator interactions and adherence to safety procedures, offering constructive feedback as necessary.
Develop and deliver training programs for new drivers, including initial, remedial, and refresher content.
Provide hands-on training in best practices, safety protocols, and service standards to align with service expectations
Conduct proper post-accident and post-incident procedures including acting as the Designated Employer Representative (DER) for DOT purposes.
Act as the primary point of contact for immediate operational issues, implementing solutions to resolve challenges promptly.
Operate accessible vehicles safely and courteously to transport elderly and disabled passengers, modeling high customer service standards.
Service trips as necessary, especially in the case of stranded riders, breakdowns, or other service disruptions.
Who You Are:
Possess sound knowledge of the city and an excellent driving record.
Possess previous supervisory or management experience.
Able and excited to train paratransit operators.
Available to be scheduled as per the evolving needs of the role during all service hours and days.
Able to operate a wheelchair-accessible vehicle within standard safety guidelines to ensure public safety
Must be able to safely push and maneuver more than 400 pounds of weight, such as in assisting passengers in wheelchairs or handling heavy equipment
Must be comfortable bending down on one knee for extended periods of time to secure wheelchairs and other mobility aids
Patient, empathetic, and sensitive to the needs of people with disabilities
Able to deal effectively and courteously with all customers and the public
Hold a valid driver’s license.
Pass a drug screening, motor vehicle check, physical exam, and criminal background check.
At least 25 years old.
Able to interview at Via’s offices in the Benton Harbor area
Successful completion of a pre-employment physical exam, drug test, criminal background check, and motor vehicle records check is mandatory for employment.
Compensation and Benefits
The candidate’s experience, knowledge, and skills determine the final salary.
Salary: Starting at $23.50 / hour
We are proud to offer a generous and comprehensive benefits package including medical, dental, and vision plans, 401K matching, holiday pay, and PTO.
Ability to work flexible hours, including evenings and weekends, as required.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Fanatics Markets
is the real-money prediction and trading app where you can invest in moments you care about. Built on a secure platform, we let users predict real-world outcomes and trade on events they actually follow - from sports and entertainment to political elections and beyond. Our mission is to redefine how fans engage with the moments and markets that matter most. We're looking for the right people to help us build the future of prediction markets.
The Opportunity
As a Sr Software Engineer on our Distributed Systems team, you'll be at the core of what makes Fanatics Markets work — the event-driven infrastructure that powers real-money trading at scale. This is a role for an engineer who moves fluidly between hands-on coding and architectural influence: someone who can design a system that handles massive traffic spikes during live events, then roll up their sleeves and build it.
You'll work alongside some of the most experienced distributed systems engineers in the industry, owning meaningful technical decisions and directly shaping how the platform scales over the next several years. If you thrive at the intersection of high-throughput systems, low-latency design, and technical leadership — this is your seat
Responsibilities
Design, build, and scale distributed systems using Kotlin, Java, and Spring Boot, architecting for the traffic spikes and concurrency demands of a live real-money trading platform.
Own the development and optimization of high-throughput event pipelines using Kafka, including partition strategy, consumer group design, and exactly-once processing guarantees.
Build and tune low-latency data layers across Postgres, Redis, and Redis PubSub — ensuring data integrity, cache coherence, and sub-millisecond read paths under peak load.
Implement and enforce resilience patterns across services — backpressure handling, circuit breaking, idempotent retry logic, and graceful degradation under failure conditions.
Contribute to real-time user-facing systems, solving the fan-out problem for live market updates across tens of thousands of concurrent sessions.
Partner with product and engineering leadership to align technical execution with business priorities — contributing to build vs. buy decisions and long-term platform strategy.
Set and uphold engineering standards for observability, schema evolution, testing practices, and deployment patterns across the team — through code reviews, RFCs, and technical documentation.
Mentor and actively develop junior and mid-level engineers, raising the technical floor of the team through pairing, design reviews, and direct feedback.
Qualifications
5+ years of software engineering experience with a primary focus on distributed systems and high-concurrency production environments.
Expert-level proficiency in Java or Kotlin and Spring Boot, with a strong command of modern API design — REST, gRPC, and Protobuf.
Deep hands-on experience with Kafka (or Redpanda/Pub Sub) — including internal mechanics, partition strategies, consumer group rebalancing, and delivery guarantees.
Proven ability to diagnose and resolve bottlenecks in asynchronous messaging systems and implement patterns like idempotency, distributed caching, and exactly-once processing.
Hands-on experience with Kubernetes, Helm, Terraform, and cloud-native infrastructure on AWS.
Strong instincts for production reliability — you've been on-call, triaged distributed system failures under pressure, and shipped durable fixes.
Demonstrated ability to influence technical direction across teams and guide engineers through complex architectural decisions without direct authority.
Track record of defining success metrics upfront — SLAs, latency budgets, throughput targets — and holding systems accountable to them in production.
Preferred
Experience with real-time delivery systems — WebSocket fan-out, server-sent events, or pub/sub at scale.
Familiarity with financial platforms, real-time trading systems, or prediction markets.
Experience in a high-growth startup environment where ownership is broad and the technical landscape evolves quickly.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
#LI-Remote
#LI-AL1
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$152,000
—
$200,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Barcelona, Spain
Workplace: hybrid
About seQura
seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers.
We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education, Eyewear, Repairs and Travel.
We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months.
Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR and approaching 100 Million in Annual Recurring Revenue.
Over 5000 businesses, almost 2 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.7/5.
About the role 🤓
We are looking for a seasoned
Accountant
with experience in all aspects of accounting to join our Finance team. In this position, you will play a key role in preparing financial reports to track the organization's assets, liabilities, profit and loss, tax obligations, and other related financial activities. Experience with NetSuite is critical for this role. You will perform general accounting and ensure our financial records are accurate and insightful. If you enjoy digging into data, improving processes, and collaborating with others to solve problems, this role is for you.
What challenges you'll be solving 🚀
Oversee and lead all accounting operations across multiple entities and geographies (EU and beyond), ensuring excellence in financial reporting, tax compliance, and regulatory adherence.
Ensure the integrity of accounting information by compiling, verifying, analyzing, and accurately recording asset, liability, revenue, and expense transactions.
Lead month-end closing activities, including preparing and posting journal entries, performing reconciliations, and accurately recording all income and expenses.
Prepare and review monthly balance sheets, P&L statements, and other financial reports.
Prepare and consolidate financial statements across multiple jurisdictions, ensuring accurate reporting for entities operating in various countries.
Oversee payroll accounting and coordinate with HR to ensure accurate monthly compensation recording.
Calculate, record, and analyze default provisions for expected credit losses within the consumer lending portfolio.
Prepare monthly and quarterly tax provisions (e.g., VAT, corporate income tax) and provide necessary data to external tax advisors. Ensure compliance with tax regulations and assist with filings and statutory accounts.
Proactively maintain internal controls, suggest improvements, and uphold high compliance standards with accounting policies and regulatory requirements.
Collaborate closely with FP&A, Treasury, Operations, and Tech teams to clearly communicate the financial implications of business decisions.
Take ownership of accounting processes, continuously improving their efficiency and scalability. Suggest and implement solutions to automate reconciliations, optimize NetSuite usage, and enhance project cost tracking, supporting the company's growing operations.
What we offer 😎
We have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.
One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge.
In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need.
23 vacation days + 2 days of free disposal per year.
Professional development workshops or seminars.
Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.
Health insurance discounts with Sanitas and Adeslas.
Urban mobility by using your own bike with Kleta.
Free access to healthy, organic, and sustainable fruits and snacks.
Moreover, we offer a
Wellness Program
that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, environmental consciousness). Each area will include a variety of activities, and you'll be able to choose from 34 different activities that best meet your needs to configure a plan that best works for you.
What you’ll need 🫱🏼🫲🏽
Bachelor’s degree in Accounting, Finance, or a related field. CPA, ACCA, or equivalent certification is highly preferred.
3-5 years of progressive accounting experience. Experience in fintech, lending, or financial services is a plus.
Experience with any ERP systems is a plus
Strong knowledge of Spanish GAAP and IFRS and core accounting principles. Proven expertise in managing general ledger, month-end close, and financial reporting.
Advanced Excel skills are required (pivot tables, lookups, data analysis)
Analytical and curious. You enjoy diving into financial data to identify trends, investigate anomalies, perform variance analysis, and synthesize findings for stakeholders.
Fluent in English and Spanish (both written and spoken), with a strong ability to clearly communicate financial information and collaborate effectively across teams.
Have a hands-on, proactive attitude. You take ownership of your responsibilities and hold yourself accountable for delivering accurate work on time.
A collaborative team player who embodies our values.
We kindly ask that you submit your
CV in English,
as it is the official language of our community.
We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or other characteristics. We have an inclusive environment, and respect is above all.
Do you want to be part of the change? Join us!👇
УдалённоLondon, United Kingdom
ГибридheadSan Francisco
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
headHong Kong; Dubai, United Arab Emirates; Singapore; Open to candidates based in key strategic markets (e.g., Singapore, Hong Kong, EU, UAE) with the ability to travel when required