Location: Remote - US - UT
MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used every day. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.
The Opportunity
MariaDB Cloud is a fully managed database platform running on Kubernetes across AWS and Google Cloud. We are expanding into U.S. government cloud regions, and we're looking for a Site Reliability Engineer in the United States to help us build, deploy, and operate this new environment.
You won't be starting from a blank page. Our global platform engineering team designs, builds, and validates infrastructure and automation in fully representative staging environments. Your role is to bring that work into our U.S. government cloud environments, own its production reliability, and be the engineering voice on the ground, feeding operational reality back into the platform's design.
Responsibilities
Deploy and operate Kubernetes-based infrastructure in AWS GovCloud (US) and Google Cloud, using Terraform/Terragrunt and GitOps pipelines developed jointly with our global SRE team.
Own production reliability for the U.S. government cloud environment: monitoring, alerting, capacity, incident response, and post-incident improvement.
Run and maintain the platform's supporting services - observability (Prometheus, Grafana), logging, secrets management, messaging, and CI/CD tooling — on top of Kubernetes.
Participate in the implementation of security hardening and compliance requirements for federal environments (e.g., FedRAMP), working alongside our security and compliance teams.
Improve automation relentlessly: if a task needs to be done twice, you'll turn it into code.
Take part in an on-call rotation for the environments you operate.
Qualifications
10+ years of SRE, DevOps, or infrastructure engineering experience, including operating production Kubernetes.
Strong Infrastructure-as-Code skills (Terraform; Terragrunt a plus) and experience with GitOps-driven deployment workflows.
Solid Linux, networking, and TLS fundamentals.
Experience with observability tooling (Prometheus, Grafana, or similar) and log pipelines.
Scripting or programming proficiency (Go, Python, or Bash).
Clear written communication - runbooks, incident reports, and change documentation matter in this environment.
Eligibility:
This position requires U.S. citizenship and residency in the United States due to federal government cloud access requirements (AWS GovCloud).
Bonus Experience and Skills
You'll be the founding U.S. engineer for a new environment — high ownership and visibility, with the backing of an experienced global team rather than a solo burden.
Everything is built as code and validated before it reaches you; your job is production excellence, not firefighting someone's snowflake infrastructure.
Direct influence on how a managed database platform meets federal requirements — a skill set in growing demand.
Location
US Remote - Prefer Salt Lake City, Utah - Hybrid Role
What’s in it for you?
Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry.
This is a permanent salaried full-time employee role (Not a contract or freelance position).
You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities.
Compensation
The annual anticipated U.S. base salary range for this full-time position is USD $150,000.00 -$205,000.00.
Actual salaries may vary and fall outside of this range depending on factors such as a candidate’s qualifications, geographic location, skills, experience, and competencies.
In addition, we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than the job description as posted. Salary is one component of MariaDB’s total rewards package, additional benefits include health insurance, life, and disability insurance, funds toward professional development resources, Flexible Paid Time Off (FPTO), 401(k), paid holidays, and parental leave, just to name a few!
Salaries for candidates outside the U.S. will vary based on local compensation structures.
How to Apply
If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.
At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
MariaDB does not sponsor work visas or relocation.
MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.
УдалённоseniorRemote - US - UT; MariaDB does not sponsor work visas or relocation
-Разрабатывать функциональное ПО проекта на основе подробного технического задания, программировать внутреннюю логику работы и производить рефакторинг в случае необходимости. -Автоматизировать генерацию отчетов и парсинг данных.
ГибридseniorСанкт-Петербург
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Location: Europe
We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. People make a difference in the big game, we may help to find the right ones.
We are currently looking for a Data Analyst for Spinlab.
Spinlab helps slot gaming leaders unlock the potential of their data, enhancing business outcomes and strengthening their competitive edge in the market. They collect and process data using advanced methods and technologies to provide their clients with clear, actionable recommendations based on real metrics. SpinLab's goal is not just to collect data but to transform it into meaningful business insights that improve efficiency and help products grow.
Responsibilities:
- Analyze large volumes of game and player data to identify patterns, trends, and dynamics, and turn them into clear business conclusions.
- Translate findings into practical recommendations for product improvements, highlighting what works, what doesn’t, and what opportunities to explore
- Perform deep-dive investigations into performance anomalies or game features to explain what happened and why
- Collaborate closely with Data Scientists, Data Engineers, and Product Managers to shape hypotheses, validate them with data, and contribute hands-on to data science development tasks.
- Develop robust statistical and causal inference analyses to identify drivers of user behavior.
- Contribute to the development and validation of predictive models, including feature engineering, dataset preparation, model evaluation, and A/B testing, in collaboration with Data Scientists.
- Communicate complex insights in a simple, compelling way to both technical and non-technical audiences.
- Help define metrics for new products or features, expanding high-level requirements with your analytical thinking and product insights.
- Build dashboards and reports to help stakeholders monitor key KPIs and make data-driven decisions
Requirements:
- Bachelor’s or Master’s degree in Statistics, Mathematics, Computer Science, Economics, or a related quantitative field.
- 5+ years of experience as a Data Analyst or Data Scientist, preferably in the gaming or tech industry.
- Strong analytical and problem-solving mindset; ability to find the story in the data: uncovering trends and explaining them in clear business terms.
- Experience working with large datasets and distributed computing tools (BigQuery, Spark, Hive, or similar).
- Strong hands-on experience with SQL for complex queries and data wrangling.
- Solid data visualization skills (Tableau/Power BI) and advanced Python, with practical experience using common data science libraries (e.g., pandas, scikit-learn).
- Strong experience of experimental design and statistical testing (A/B testing, hypothesis testing, confidence intervals).
- Working knowledge of machine learning fundamentals (supervised learning, feature engineering, training/validation, evaluation metrics) and familiarity with causal inference and uplift modeling.
- Hands-on experience contributing to ML workflows or model development, with the ability to implement and test well-scoped tasks alongside Data Scientists.
- Practical experience using AI coding assistants or other AI tools in day-to-day work, with a focus on automation, efficiency, and output quality.
- English B2+
Will be a plus:
- Knowledge of the iGaming industry or understanding of slot game mechanics
- Ability to look at games from players' point of view
- Product mindset: the ability to go beyond numbers and propose actionable solutions that make an impact.
Benefits:
- 25 working days of vacation.
- 15 sick leaves.
- 1 paid day off for celebrating your birthday.
- Paid Ukrainian National Holidays.
- Medical insurance is provided after completing the probation period (3 months from the start date).
- Budget for education.
- Paid for individual English classes.
- Technical equipment that meets the working needs.
If this role sounds like a fit — we’d love to hear from you! Just send over your CV and anything else you’d like us to consider.
We’ll review everything within five working days, and if your background matches what we’re looking for, we’ll get in touch to set up a call and get to know each other better.
Location: Paris, Remote
Workplace: remote
The Data team builds and evolves the data platform that powers critical product features and helps every team make smarter, faster decisions. Our data ecosystem supports hundreds of pipelines, dashboards, and tools, providing the foundation for both day-to-day operations and strategic decision-making.
What makes our team unique is our central role across the company: we sit at the intersection of Product, Operations, Customer Success, Sales, and Engineering. As our first Analytics Engineer, you’ll bridge the gap between our data platform and business teams by building trusted datasets, meaningful KPIs, and self-service analytics capabilities.
You’ll work closely with our Senior Data Analyst and Data Engineers to improve data models and documentation, strengthen the reliability and efficiency of our warehouse, and help teams become increasingly autonomous with Snowflake, Looker/Metabase, and AI-powered analytics. You’ll then contribute to our broader mission of making data more accessible and actionable across 360Learning.
Within 1 month, you will:
Discover 360Learning, its platform, teams, and culture
Get familiar with our data stack (Snowflake, Looker, dbt, etc.) and our ways of working
Understand our data models, ways of working, and self-service analytics strategy
Within 3 months, you will:
Build reliable, well-documented datasets and KPIs that help teams answer their own business questions
Enable teams to access and leverage data through Snowflake MCP, empowering them to answer business questions more independently
Collaborate with our Senior Data Analyst to improve documentation, data models, and best practices to strengthen self-service adoption
Within 6 months, you will:
Partner with Data Engineering to improve warehouse performance, reliability, and cost efficiency
Help teams become more autonomous on Snowflake and BI tools by guiding them toward the right datasets and sources of truth
Become a go-to partner for teams looking to monitor key metrics, explore data, and make data-driven decisions
The Skill Set:
Strong SQL skills with the ability to write complex queries and work confidently with data.
Hands-on experience with BI and analytics tools, such as Looker, Metabase, or Omni.
Experience with modern data warehouses, such as BigQuery, Redshift, or Snowflake.
Good working knowledge of Git and version control best practices.
Experience with dbt is a strong advantage.
Strong interest in AI and emerging analytics tools, with a focus on their practical application to business and data-related challenges.
Solid understanding of data modeling and data warehousing principles, with an interest in building reliable, scalable, and efficient data solutions.
Curiosity and problem-solving mindset: able to break down ambiguous questions into clear, actionable steps
Comfortable collaborating with non-technical stakeholders, understanding their needs, and communicating technical concepts in a simple way.
Fluent English (US/UK) / French fluent
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity_360L
What We Offer:
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits/Perks
: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance:
Flexible hours, full remote work possible anywhere in France 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻🏆
Interview Process:
Phone Screen with our Talent Acquisition Manager
Discovery Meeting with our Senior Data Manager
Case study Meeting with our Senior Data Manager and our Senior Data Analyst
Clarification Meeting with our 1 Data Engineer and our Senior Data Analyst
Culture Fit Meeting with our VP Engineering
Offer!
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Europe/Ukraine
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you:
Requirements
— Experience: 4+ years of professional experience in software engineering, where the last 2+ years was hands-on experience in the blockchain domain.
— Strong production Golang: you write and ship services in Go, and you are comfortable reading, debugging and patching upstream Go codebases.
— Blockchain Expertise: Extensive experience with Ethereum, including a deep understanding of its protocol, smart contract development, and associated technologies.
— Hands-on experience in developing, deploying, and maintaining smart contracts on EVM chains (Solidity).
— Understanding of L2s and optimistic rollup fundamentals: block derivation from L1, batch submission, state proposals, the withdrawal flow, and forced inclusion.
— Understanding of OP Stack components and architecture.
— Kubernetes and CI/CD: familiarity with Kubernetes for container orchestration and CI/CD tools for deployment automation.
— Monitoring Tools: Familiarity with monitoring tools such as Prometheus and Grafana for performance tracking.
— Cloud Platforms: Familiarity with cloud platforms (preferably AWS) and experience with containerization (Docker) is a strong plus.
Would be a plus:
— Rust at the level of reading and patching code.
— Understanding of fault proofs: dispute games, bisection, FPVM, as well as ZK-based approaches.
— Experience in conducting and successfully passing smart contract security audits.
— Experience in developing blockchain nodes, bridges, indexers, etc.
Responsibilities
— Deploy, upgrade, and operate OP Stack components.
— Set up monitoring and alerting: Prometheus, Grafana, PromQL dashboards, instrumentation of domain metrics (economic, bridge, sequencing).
— Take part in the on-call rotation, drive incident response, and write post-mortems and runbooks.
— Work with the smart contracts, security and product teams on launches, network upgrades and hard fork activations.
— Foster collaboration, knowledge sharing, and professional growth.
— Work closely with cross-functional teams to define project requirements and ensure alignment with business objectives.
— Stay updated on advancements in blockchain technology and Ethereum, and apply new features and best practices to enhance our solutions.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Chisinau, Moldova, Republic of
Workplace: on-site
Ești în căutarea unei oportunități profesionale care să-ți permită să valorifici pe deplin experiența și cunoștințele tale în domeniul contabilității? Dacă ești dedicat, responsabil și dornic să te implici activ într-o echipă dinamică, te invităm să aplici pentru poziția de Senior Contabil.
Principalele tale responsabilități vor fi:
Pregătirea închiderilor lunare, în conformitate cu procedurile interne stabilite;
Efectuarea controalelor conturilor, veniturilor și cheltuielilor, pentru asigurarea acurateței financiare;
Calculul și înregistrarea provizioanelor, precum și ajustarea și analiza variațiilor financiare;
Întocmirea situațiilor financiare anuale (bilanț, cont de profit și pierdere), în conformitate cu termenele limită stabilite;
Realizarea prestărilor lunare către client, conform contractelor în curs, ținând cont de modificările parvenite în cursul lunii;
Asigurarea unei comunicări eficiente în cadrul echipei și cu alte departamente, pentru îndeplinirea obiectivelor comune;
Preluarea sarcinilor suplimentare sau a solicitărilor ad-hoc care pot apărea în timpul activității.
Pentru a reuși în această misiune, vei avea nevoie de:
Studii superioare finalizate în domeniul economic sau contabilitate;
Experiență profesională de minimum 3 ani în domeniul contabilității;
Cunoștințe de limbă franceză la nivel mediu (B1–B2);
Competențe solide în utilizarea unui soft contabil, a Excel-ului și a altor instrumente conexe;
Abilități excelente de organizare, atenție la detalii și gândire analitică;
Experiența anterioară în utilizarea SAP constituie un avantaj.
Iar pentru că apreciem implicarea ta și dorința de a învăța, îți oferim următoarele beneficii:
Tichete de masă oferite lunar;
Formare inițială și suport continuu pe perioada integrării;
Oportunități reale de dezvoltare a carierei într-un mediu profesionist, alături de echipe internaționale de succes;
O zi liberă suplimentară în luna în care îți sărbătorești ziua de naștere;
Posibilitatea de a activa într-o companie internațională, prezentă în 9 țări;
Participarea la diverse activități, concursuri și evenimente organizate de departamentul HR.
-
Design and implement extensions to EVM clients (Geth/Reth) for supporting stateful precompiles. Implement novel mechanism design primitives, collaborating with our research team, into the execution layer.
Location: Remote - Europe Time Zones; Portugal; Serbia; Spain
Workplace: Remote
SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes:
- SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.
- SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts.
- SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year.
- App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights.
WHY SPLITMETRICS?
- For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies.
- An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.
- Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more.
- Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem.
- Integrated AI into our strategic approach since 2023.
- Effectively collaborate across 20+ countries with a remote-first and supportive culture.
We’re looking for a hands-on Senior Product Manager to own and drive the Core product direction at SplitMetrics Acquire — a B2B SaaS platform for Apple Ads management.
This role is for someone who connects product decisions to real business outcomes, moves quickly based on market signals and GTM insights, and takes equal ownership of both delivery and adoption. You’ll work closely with cross-functional teams to ensure we’re not just building fast, but building what truly drives growth and customer value.
The team is responsible for driving campaign performance through optimisations, such as AI Bidding, Keyword Expansion Strategies, and automated rules based on external signals.
WHAT YOU’LL BE DOING
— Product Strategy & Roadmap
- Own and drive the quarterly strategy for the core team responsible for the performance optimisation part of the product
- Define quarterly OKRs and initiatives in collaboration with your product team and aligned with the broader company strategy and OKRs
- Translate signals from clients, Sales, CS, and the market into product priorities
— End-to-End Product Development
- Lead discovery: client research and data analysis
- Define the product vision for each initiative you work on from high-level concept to details
- Write clear, structured PRDs for cross-functional teams (Engineering, QA, Design)
- Partner with engineers to drive execution: align on scope, unblock dependencies, support delivery
— Adoption & Go-To-Market
- Partner with Product Marketing on feature positioning and launch communication
- Work with CS to drive adoption among enterprise clients
- Define product UX copy (tooltips, banners, onboarding)
- Track adoption and iterate based on data
— Cross-Functional Leadership
- Work in tight alignment with GTM teams (Sales, CS, Marketing)
- Ensure the product supports Sales in closing and CS in expanding accounts
- Represent your area with internal and external stakeholders
ABOUT YOU
- 3+ years of Product Management experience in B2B SaaS, ideally with enterprise-facing products
- Experience in mobile UA, AdTech, or performance marketing is a strong plus — you understand the client’s world
- Experience working on ML products is a plus
- Strong data fluency: comfortable working with large-scale performance data, experiments, and key metrics
- Ability to extract insights and make decisions even with imperfect data or analytics setup
- Solid understanding of A/B testing, incrementality, and optimization logic
- Proven ability to connect product decisions to business outcomes (revenue, retention, expansion)
- Experience writing clear, structured PRDs for cross-functional teams
- Strong prioritization skills, balancing data, business context, and stakeholder input
- End-to-end ownership mindset — from discovery through delivery to adoption
- Comfortable operating in ambiguity and resource-constrained environments
- Experience with AI-first software development lifecycle (AI prototyping, spec-driven development, personally delivering internal tools) is a plus
- Ability to align Engineering, Sales, CS, and Marketing without direct authority
- Strong communication skills (written and verbal)
- Fluent English (B2+)
WHAT IS THERE FOR YOU?
- Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation.
- Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being.
- Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development.
- Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program.
- Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback.
- Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment.
- Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment.
OUR CULTURE
At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors:
- Move Fast
- Get Sh*t Done
- Build Together
- Strive for Transparency
- Own What You Do
- Learn + Share = Excel
Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
About the Company and the Role
Welltory is one of the world’s most popular health monitoring apps, with 17 million downloads across 130 countries. We combine biometrics, science, AI and design to help people understand their health and well-being.
▸ Named to the
Inc. 5000 (2026)
, the list of America’s fastest-growing companies
▸ Featured in
Forbes, The Times, Tom’s Guide and Real Simple
▸ Cited in peer-reviewed research, including a Wiley journal and a PMC publication naming Welltory a reliable app for HRV-based stress assessment
▸ Semifinalist of the
Digital Health & AI Awards
We see support not just as a service channel, but as a product growth engine. We use AI to automate tasks, scale communication, and improve user satisfaction. And now, we’re looking for people who want to build the future of support with us.
In our app, support is not just about fast replies — it's a way to help users make sense of their health and truly experience the value of our product.
We’re looking for an Customer Experience Manager — someone who enjoys working with user requests, helping people understand complex data, testing AI-powered solutions, and improving user experience.
What We’re Looking For
3+ years of experience in customer support, customer success, or operations — ideally in tech products where user experience and metrics matter
Ability to handle technical requests — from bugs to subscriptions and data source syncing
Hands-on experience with AI tools, LLMs, and automation
Comfortable working with product, engineering, and AI teams
Excellent English skills — both written and verbal — and the ability to write clear, informative messages
Solid grasp of user psychology and a knack for solving complex cases
Ability to break down complex topics into plain, user-friendly language
Tech-savviness and curiosity — you enjoy figuring things out
Interest in wearables and health data (HRV, sleep, stress) — you’ll explain what users’ numbers mean and dig into interesting complex issues.
Comfortable with data: Amplitude/Metabase dashboards, basic SQL or Python, working with APIs.
What You’ll Do
Help users via Intercom, email, app stores, and social media
Handle user requests related to subscriptions, data syncing, integrations, and more
Work hands-on with Megan, our AI support agent that already resolves over 60% conversations, review and rate its answers, test new prompts and pipelines, and find where it fails.
Automate workflows using no-code tools like n8n
Improve key support metrics — reduce churn and refunds, speed up resolution time, and boost response quality
Handle sensitive conversations with care: users with chronic conditions, health anxiety, and privacy/data-deletion requests (GDPR).
Our Stack
We love automation and lean on AI tools to scale. You don’t need to know all of them — what matters is your ability to learn quickly.
Intercom
ChatGPT, Claude
Notion, Confluence
Slack
Asana
Figma
Amplitude, Metabase
What We Offer
Flexible hours & a high-trust culture — we care about results, not clock time
Competitive salary, performance-based bonuses, and stock options
Access to a therapist & employee support program
Health insurance
Support for personal learning and development
Unlimited vacation policy
Culture of openness, honesty, and high standards
How to Apply
Click Apply for this job and send your application.
What happens next:
You’ll get an email with a 30‑minute questionnaire to share your contact details, resume link, and experience. We review every application and will get back to you either way.
If we’re a good match, the next steps are:
Test assignment
Culture Fit interview with HR
Technical interview with the hiring manager
We’re building AI-first support — at the intersection of communication and technology. Our approach helps people around the world better understand their health, feel genuinely cared for, and see real value in what we build.
Does this sound like you? Send us a message — we read every application and will get back to you.
Location: Almaty, Kazakhstan; Astana, Kazakhstan; Belgrade, Serbia; Cluj-Napoca, Romania; Dnipro, Ukraine; Kharkiv, Ukraine; Krakow, Poland; Kyiv, Ukraine; Larnaca, Cyprus; Lodz, Poland; Lublin, Poland; Lviv, Ukraine; Odesa, Ukraine; Remote.BG, Bulgaria; Remote.GE, Georgia; Remote.KZ, Kazakhstan; Remote.PL, Poland; Riga, Latvia; Sofia, Bulgaria; Tbilisi, Georgia; Varna, Bulgaria; Warsaw, Poland; Wroclaw, Poland; Yerevan, Armenia
We are looking for a Senior Data Analyst with strong product analytics experience to design, execute, and analyze complex experiments that support product and business decisions. You will work independently on analytical tasks and collaborate with team leads and product stakeholders to deliver clear, actionable insights.
You will work on a learning platform that helps educators access high quality teaching and learning materials. The project is centered on product analytics, experimentation, and data driven insights that improve product performance and business outcomes.
Design complex experiments and A B tests to validate hypotheses and measure business impact
Define success metrics and apply statistical methods to ensure reliable results
Analyze user behavior, conversion funnels, engagement, and retention
Translate analytical findings into actionable recommendations for product improvement
Identify opportunities to improve product performance
Own analytical tasks end to end in collaboration with team leads and product stakeholders
Present findings and recommendations to support data driven decision making
5+ years of experience in Data Analytics including strong hands on experience in Product Analytics
Strong experience in product analytics and complex experimentation including A B testing
Advanced SQL skills and solid knowledge of statistical analysis
Hands-on experience with Tableau and BigQuery.
Experience analyzing user behavior, conversion funnels, and product performance metrics
Ability to translate complex data into clear business insights
Ability to work independently
Good communication and stakeholder management skills
Experience in eCommerce, subscription based businesses, or digital product analytics
Experience with Databricks
Location: El Salvador; Colombia; Nicaragua; Honduras; Guatemala; Dominican Republic
We are seeking an experienced
Virtual Referral & Prior Authorization Coordinator
to join a growing Primary Care and Family Medicine practice in the US.
This role requires recent, hands-on experience using
eClinicalWorks (eCW)
to seamlessly integrate into established workflows. You will take full ownership of processing patient referrals and insurance prior authorizations from start to finish. As you become proficient in these core responsibilities, the role will expand to include patient scheduling, phone management, and general administrative front-desk support.
Work Schedule:
Monday through Friday, 8:00 AM – 5:00 PM CST.
RESPONSIBILITIES
Referral Coordination (Primary):
Prepare and submit referrals in eClinicalWorks (eCW), verify patient and insurance details, attach necessary clinical documentation, follow up with specialist offices, and track each referral to completion.
Prior Authorizations (Primary):
Verify authorization requirements, submit requests through insurance payor portals, gather supporting clinical records, track deadlines, escalate claim denials, and keep providers and patients informed.
Administrative & Reception Support (Secondary):
Handle inbound and outbound calls via Weave, schedule patient appointments, process intake and registration, update demographics, verify insurance coverage, and manage follow-up messages.
Requirements
eClinicalWorks (eCW):
Recent, hands-on experience using eCW in a US-based medical practice (mandatory).
Referrals & Prior Auths:
Proven experience managing full-cycle referrals and insurance prior authorizations independently.
Bilingual Skills:
Fully bilingual in English and Spanish with clear, professional spoken English.
US Healthcare Experience:
Direct experience working with US medical practices, ideally in Primary Care or Family Medicine.
Adaptability:
Willingness to expand responsibilities into phone management, patient scheduling, and front-desk reception duties.
Compliance:
Solid understanding of medical terminology, insurance communication, and strict HIPAA guidelines.
NICE TO HAVES
Experience using
Weave
VoIP phone systems.
High-volume referral and prior authorization handling.
Background in insurance benefits verification and front-desk patient reception.
Location: Ghent, Belgium
D-ploy is a dynamic IT and Engineering Solutions company operating across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We are committed to delivering reliable and efficient services to our clients through strong partnerships and a people-focused culture.
We are looking for an experienced
Project Manager – Workplace Services
to lead and coordinate IT workplace initiatives, strengthen service governance, and ensure the successful delivery of projects within a dynamic international environment.
The ideal candidate is a highly organized, proactive professional with strong project delivery experience, excellent stakeholder management skills, and the ability to drive cross-functional initiatives while ensuring alignment with business objectives and operational requirements.
Responsibilities
Lead and coordinate IT workplace projects, including end-user computing, device lifecycle management, workplace technologies, and related IT services.
Establish and maintain structured Workplace Services governance, ensuring clear ownership, defined processes, and alignment with organizational standards.
Coordinate internal teams, external vendors, and service providers to ensure effective collaboration and successful project execution.
Manage project plans, milestones, risks, dependencies, and escalations, driving accountability and timely resolution of delivery challenges.
Ensure consistent communication, reporting, and alignment across technical teams, service owners, business stakeholders, and senior management.
Ensure project activities follow established change management procedures, documentation standards, and applicable compliance requirements.
Requirements
Bachelor's or Master's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.
Extensive experience in IT project management, preferably within Workplace Services, End-User Computing (EUC), or enterprise IT environments.
Proven track record of successfully delivering complex, cross-functional IT workplace projects in international organizations.
Solid understanding of modern workplace technologies, endpoint management, device lifecycle processes, and IT service delivery.
Experience coordinating internal technical teams, external vendors, and managed service providers.
Strong knowledge of project management methodologies, governance frameworks, and IT service management principles.
Experience working in complex, process-driven environments with strong governance, quality, and compliance standards is considered an advantage.
Excellent stakeholder management, communication, negotiation, and organizational skills.
Ability to manage multiple priorities, drive accountability, and work independently in a fast-paced environment.
Fluency in English, both written and spoken.
PMP, PRINCE2, or equivalent project management certification is considered an advantage.
Valid criminal record extract, not older than three months, required.
Benefits
Broad range of tasks and responsibilities
Friendly and international working environment
Professional development opportunities
Referral program (“Fishing for Friends”)
Company-sponsored events
Is IT in your DNA?
Location: Ghent, Belgium
D-ploy is a dynamic IT and Engineering Solutions company operating across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We are committed to delivering reliable and efficient services to our clients through strong partnerships and a people-focused culture.
We are looking for an experienced
Project Manager – Network Services
to lead and coordinate IT infrastructure and network-related projects within a dynamic international environment.
The ideal candidate is a highly organized, proactive professional with strong project delivery experience, excellent stakeholder management skills, and the ability to drive complex initiatives while ensuring alignment with business objectives and operational requirements.
Responsibilities
Lead and coordinate network infrastructure and connectivity-related projects, ensuring delivery within agreed scope, timelines, and quality standards.
Establish and maintain structured Network Services governance, ensuring clear ownership, defined processes, and alignment with organizational standards.
Coordinate internal teams, external vendors, and service providers to ensure effective collaboration and project execution.
Manage project plans, milestones, risks, dependencies, and escalations, driving accountability and timely resolution of delivery challenges.
Ensure consistent communication and reporting across technical teams, service owners, and senior stakeholders.
Ensure project activities follow established change management procedures, documentation standards, and applicable compliance requirements.
Requirements
Bachelor's or Master's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.
Extensive experience in IT project management, preferably within network infrastructure, connectivity, or enterprise IT services.
Proven track record of successfully delivering complex, cross-functional IT infrastructure projects in international environments.
Solid understanding of enterprise networking concepts, network services, and IT infrastructure operations.
Experience coordinating internal technical teams, external vendors, and managed service providers.
Strong knowledge of project management methodologies, governance frameworks, and IT service management principles.
Experience working in complex, process-driven environments with strong governance, quality, and compliance standards is considered an advantage.
Excellent stakeholder management, communication, negotiation, and organizational skills.
Ability to manage multiple priorities, drive accountability, and work independently in a fast-paced environment.
Fluency in English, both written and spoken.
PMP, PRINCE2, or equivalent project management certification is considered an advantage.
Valid criminal record extract, not older than three months, required.
Benefits
Broad range of tasks and responsibilities
Friendly and international working environment
Professional development opportunities
Referral program (“Fishing for Friends”)
Company-sponsored events
Is IT in your DNA?
Location: Dubai, United Arab Emirates
About the Company
We are a real estate developer delivering luxury branded residences across the UAE. Our portfolio includes villas and apartments with premium amenities such as beach clubs, golf courses and high-end finishes. Our upcoming pipeline consists of multi-billion-dirham projects, and we are looking for a Senior Cost Control Engineer to protect the financial performance of these developments from design through handover.
The Role
As Senior Cost Control Engineer, you will be the main source of reliable cost information on our projects. You will track, forecast and report project costs across a large, complex portfolio, and you will give senior leadership, including the CEO, clear, accurate and timely insight into project status, financial exposure and risks. This is a high-visibility position for someone who is comfortable presenting numbers with confidence and challenging assumptions when needed.
Key Responsibilities
Develop, manage and maintain project cost control systems, budgets and cost baselines for mega-scale developments
Prepare monthly cost reports, cash flow forecasts and cost-to-complete projections
Produce concise executive dashboards and status reports for the CEO and senior management, highlighting key risks, variances and decisions required
Monitor committed costs, actual costs and forecast final cost against approved budgets
Track and analyse variation orders, change requests and claims, and assess their impact on budget and programme
Review contractor and consultant payment applications and reconcile them against contracts, progress and budget
Work with the Quantity Surveying, Procurement, Design and Project Management teams to ensure cost alignment through all project stages
Support value engineering exercises and cost-saving initiatives without compromising luxury quality standards
Review tender evaluations, contract awards and buyout savings
Carry out cost benchmarking and trend analysis across projects
Identify cost risks early and recommend mitigation strategies
Maintain a full audit trail of cost data, assumptions and approvals
Improve cost control processes, tools and reporting standards across the organisation
Requirements
Education and experience
Bachelor’s degree in Civil Engineering, Quantity Surveying, Construction Management or a related field
Minimum 5 years of cost control experience with large construction or development companies in the UAE
Proven experience on mega projects (multi-billion value) is essential
Experience on luxury residential developments (villas, apartments, branded residences) with high-end finishes
Exposure to complex amenities such as beach clubs, golf courses, hospitality or large-scale infrastructure is strongly preferred
Demonstrated experience preparing reports for, and presenting directly to, C-level executives
Professional certification such as PMP, CCP/CCT (AACE), RICS or MRICS
Experience with master-planned communities and phased developments
Technical skills
Strong knowledge of cost control methodologies, forecasting and earned value management
Solid understanding of UAE construction contracts (FIDIC) and variation and claims processes
Advanced Excel skills and experience with dashboards and data visualisation (Power BI preferred)
Proficiency in cost management and planning tools such as Primavera P6, Oracle, SAP or equivalent
Strong analytical ability with high attention to detail
Soft skills
Excellent written and verbal communication, with the ability to turn complex data into clear insights
Confidence, credibility and integrity when engaging with senior leadership
Strong organisational skills and the ability to manage multiple projects under pressure
Proactive, ownership-driven mindset
Benefits
The opportunity to work on landmark, multi-billion luxury developments
Direct exposure to executive leadership
A competitive salary and benefits package
A dynamic, growing organization with strong career progression