Location: United Arab Emirates
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Missions Sales Director
- Location: Abu Dhabi
- Department: Missions Sales
- Reports to: VP of Mission Sales
- Employment type: Permanent
- Workplace model: Hybrid, with travel
- Employment is subject to applicable security screening.
WHY THIS ROLE MATTERS:
As a Missions Sales Director, you’ll lead sovereign satellite and ISR mission sales to government customers in the MENA region, driving growth, trust, and long-term partnerships that advance ICEYE’s position as the defence-focused space ISR leader.
You will own the full sales cycle for Missions satellite programmes, from identifying and shaping opportunities to closing multi-year deals. By building strategic relationships with governments and key decision-makers, you will expand ICEYE’s presence in the region, deliver sustainable revenue growth, and ensure customer success through close collaboration across ICEYE’s Missions and Data lines of business.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
DAY-TO-DAY RESPONSIBILITIES
- Own and drive regional revenue growth for ICEYE’s Missions business in the MENA region.
- Identify, shape, qualify, and close sovereign satellite and ISR mission opportunities with government customers.
- Build and sustain trusted relationships with government stakeholders, defence organisations, and key decision-makers in the market.
- Develop and manage a qualified sales pipeline, including capture plans, win strategies, and accurate forecasting.
- Lead complex strategic sales processes, including opportunity reviews, bid or no-bid decisions, proposal coordination, and commercial positioning.
- Collaborate across ICEYE’s Missions and Data lines of business to align customer needs, technical capabilities, and delivery plans.
- Represent ICEYE in-market through customer meetings, industry events, and strategic stakeholder engagement.
- Maintain strong CRM discipline and provide clear market intelligence to support business planning and decision-making.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- 5+ years of strategic sales or business development experience in the aerospace, defence, space, ISR, earth observation, or related government technology sector.
- 5+ years of international sales or export experience with complex solutions.
- Experience selling to government customers, defence organisations, or public sector decision-makers.
- Existing network across relevant government and government-related organisations in the MENA region.
- Strong understanding of earth observation, ISR, or satellite-based capabilities, ideally including SAR.
- Proven ability to run complex sales cycles, including lead qualification, opportunity development, capture planning, stakeholder mapping, and deal closure.
- Professional working proficiency in Arabic.
- Willingness to travel as required, primarily across the region and to Finland.
NICE TO HAVES:
- Ability to communicate effectively in the local language
- Previous military, defence, intelligence, or security-sector experience.
- Experience producing capture plans and delivering against win strategies.
- Track record of closing value-based sales with a strong focus on customer success.
- Experience leading multi-department sales pursuits, gate reviews, bid processes, and competitive analysis.
- Experience using Salesforce or another CRM.
- Sales training in Miller Heiman, Korn Ferry, Shipley, or a similar methodology.
APPLICATION PROCESS
- Assessment
- Recruiter interview
- Peer interview
- VP interview
- References
- CEO interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us and we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Central, Hong Kong
Workplace: hybrid
We're Osome
- an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time.
We’re experiencing rapid growth in both client base and team, which now comprises around 500 people across our offices worldwide. As we continue to scale, we’re looking for more bright minds who are excited to make a real impact by solving complex problems.
As a Account Executive, you will be responsible for driving revenue growth across the Hong Kong market. This is an end-to-end sales role where you will own the entire customer journey from outbound prospecting and qualifying leads to closing deals and growing customer relationships.
You will be expected to actively build your own pipeline through outbound prospecting, while also working with inbound leads and marketing-generated opportunities. You will work closely with marketing and cross-functional teams to build pipeline, engage prospects, and convert opportunities into customers.
You will also represent the company at industry events, conferences, networking events, and partner activities in Hong Kong and across Asia. Some events may take place outside of standard working hours, and regional travel may be required.
This role is ideal for someone who thrives in a fast-paced environment, start-up culture, enjoys hunting for new business, and is motivated by owning the full sales cycle from first outreach to close.
What to expect:
You’ll handle real client accounts, not dummy data
Accuracy matters — mistakes don’t hide for long
You’ll communicate with clients and internal teams regularly
If you want to build confidence, judgement, and ownership, it will be.
What you'll do:
Own the full sales cycle: outbound prospecting, inbound qualification, discovery, product demos, negotiation, and closing
Work closely with our SDR team for inbound deals
Build and manage a strong sales pipeline across Hong Kong
Take ownership of outbound sales activities, including cold calling, email outreach, LinkedIn/social prospecting, and other creative approaches to generate new opportunities
Consistently meet expectations for outbound activity and self-generated pipeline, AE’s success is measured by MoM revenue improvement, conversion rates, and average order value
Engage with prospects via email, calls, WhatsApp, and virtual or in-person meetings to understand their needs and position solutions effectively
Drive deals forward with urgency, overcome objections, and navigate multiple stakeholders
Attend and represent the company at industry events, conferences, networking events, exhibitions, and partner events
Support our startup growth ambitions by actively leveraging all pipeline and deal-closing opportunities, including events outside standard working hours
Be available to travel across Asia when required for events, conferences, client meetings, or business development activities
Collaborate closely with marketing on campaigns, lead generation, events, and messaging
Work cross-functionally with Partnerships, Customer Success, Operations, and other teams to support the customer journey
Maintain accurate records of all activities and opportunities in CRM systems
Forecast pipeline and revenue with a high degree of accuracy
Highly coachable, with the resilience and willpower to bounce back from setbacks and the agility to pivot and execute quickly.
Who you are:
Hunter Mentality: Comfortable with and motivated by outbound prospecting and generating your own pipeline, not solely relying on inbound leads
Prospecting Skills: Proven ability to identify, research, engage, and convert new prospects through outbound channels
Communication: Excellent English communication skills, both written and verbal. This is an English-speaking sales role
Languages: Cantonese and/or Mandarin is a strong plus, but not required
Passion: Start up & entrepreneurial space
Travel: Comfortable with occasional regional travel across Asia for business development, events, and client meetings
Tech-Savvy: Proficient with CRM tools such as Salesforce or HubSpot and modern sales tools
Self-Starter: Able to work independently, manage your pipeline, and prioritize effectively
Execution-Focused: Strong ability to balance consultative selling with decisive execution
Adaptable: Comfortable working in a fast-paced, entrepreneurial environment where priorities can move quickly
You’ll leave this role better than you started. That’s the goal.
Non-negotiables
Experience: 2–3 years in a full-cycle sales / Account Executive role with a proven track record of hitting or exceeding quota
Market Experience: Experience selling into the Hong Kong market is highly preferred with a short selling cycle (E.g.,selling to founders/entrepreneurs/small business owners)
These aren’t just checkboxes; they are the heartbeat of how we win together.
Our Benefits
The opportunity to join a goal-driven startup with big ambitions.
An open, inclusive working environment, with founders deeply-rooted in the startup space.
An agile working model focused on goals and performance.
International environment with diverse culture.
Competitive remuneration package.
Training and professional growth allowance up to $30,000 per annum.
18 days annual leave, medical & dental benefits, work-from-home policy.
Learning opportunities and mentorship from peers and leaders.
Equal Opportunity Statement
At OSOME, creating a culture where individuals of all backgrounds feel comfortable really matters.
Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. We want to ensure that we represent the diversity of talent in the society we live in today.
If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.
To find out more about Osome, please visit
https://osome.com/hk/
or follow us on
Instagram
,
Facebook
and
LinkedIn
.
Location: Des Moines, Iowa, United States
About the Role
iCapital is looking to hire a Solutions Engineer to join the Annuities Platform team. This role serves as the primary technical advisor and solution consultant for our annuities platform and products throughout the sales cycle, partnering closely with prospects, clients, and internal teams to design solutions that address complex business challenges. This role combines technical expertise, business consulting, and relationship management to help clients understand, evaluate, and successfully adopt iCapital solutions. This individual will lead discovery conversations, demonstrate product capabilities, propose solutions, support proposal development, and ensure a seamless transition from sales to implementation. The ideal candidate possesses a strong blend of technical acumen, industry knowledge, communication skills, and consultative selling experience.
Responsibilities
Partner with Sales teams, prospects, and clients to understand business objectives, technical requirements, workflows, and implementation goals, serving as a trusted advisor throughout the sales cycle.
Lead discovery sessions and requirements gathering activities to define business processes, integrations, data requirements, risks, dependencies, and solution objectives.
Design and recommend scalable solutions that align client needs with products and services while ensuring technical feasibility and long-term success.
Deliver tailored product demonstrations, presentations, and solution workshops that communicate business value to both technical and non-technical audiences.
Collaborate with the Product, Engineering, and Professional Services teams to validate solution designs, implementation approaches, and project scope.
Support development of RFP and RFI responses, Statements of Work (SOWs), implementation estimates, technical documentation, and client-facing proposals.
Ensure a seamless transition from sales to implementation by documenting requirements, assumptions, deliverables, and commitments while providing knowledge transfer and project support.
Build and maintain strong relationships with prospects, clients, and internal stakeholders to establish credibility as a trusted advisor.
Contribute to sales enablement materials, best practices, training content, and knowledge-sharing initiatives that support business growth and team effectiveness.
Maintain expertise in insurance and financial services technology, industry trends, APIs, integrations, enterprise architecture, and emerging technologies.
Represent the organization at client meetings, industry events, and solution workshops.
Qualifications
2+ years of experience within insurance, annuity or wealth management, or financial services.
2+ years of experience partnering with sales, product, engineering, and professional services teams in a cross-functional environment.
2+ years of experience in technical sales, requirements documentation, client-facing software demonstrations, presentations, and solution consulting.
Strong written, verbal, and presentation communication skills with the ability to influence both technical and business audiences.
Able to translate complex technical concepts into clear business value for stakeholders.
Experience with APIs, web services, data integrations, single sign-on (SSO), and enterprise system architecture.
Familiar with Salesforce CRM and Microsoft 365 applications.
Knowledge of ACORD standards, insurance data models, and industry integration frameworks is preferred.
Knowledge of insurance and annuity new business processing
workflows
is preferred.
Experience with Life and Annuity automated Order Entry platforms is preferred.
Benefits
The base salary range for this role is $75,000 to $95,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in the greater Des Moines area.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Bengaluru, India
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
You Will
Work on latest edge Cloud computing to solve difficult, manual and repeatable tasks for users adopting Cloud technologies like AWS, Salesforce, Microsoft and more
Use the latest trends on building SaaS applications using multitenancy, scalability large data volumes / Big Data and more
Develop and expand our portfolio to support most popular Cloud apps (200+)
Develop understanding of not just software development, but also how to design, develop and launch a product from concept to high customer use.
About Us
At DBSync we provide opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
We genuinely care
We do not waste time on manual or mundane task
We have a fun environment
We own it
We are experts on what we do
We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
- Best Relationship- Winter 2024
- Leader Americas Winter 2024
- Best Results - Winter 2024
- Best Usability - Winter 2024
About the Role
We are looking for a candidate who will be responsible for working directly with development, support, implementation, and other internal teams as well as external vendors and clients. The Head of Engineering will be responsible for overseeing and managing all aspects of the engineering department within the organization. This role requires strong leadership skills, technical expertise, and a strategic mindset to drive innovation and ensure the successful delivery of engineering projects.
You will work directly with the CEO/CTO and will act as both a technology and business expert, making decisions that will impact the current and future operations of the company.
Roles and Responsibilities:
Manage multiple engineering projects and ensure successful delivery of products on time and within budget
Lead a team of engineers and provide guidance on technical issues
Collaborate with other teams such as product, design, and customer support to ensure smooth product development and delivery
Ensure coding standards, best practices, and security protocols are followed by the team
Hire, train, and mentor engineers and support staff
Evaluate and recommend new technologies and methodologies to improve the engineering process
Build and maintain strong relationships with vendors and partners to ensure projects are completed successfully
Must have successfully delivered at least two projects end-to-end.
Oversight of the full software development lifecycle required for a group of developers and testers in an agile environment.
Leading staff to implement clients in the most efficient, time driven manner. The manager is responsible for the total quality of the technical deliverables in their domain, making sure that they are secure, defect-free.
Mentoring technical staff during projects to ensure continuous improvement. Includes working with each resource to define and act upon career paths and obtain appropriate training. Is responsible for the hiring, training, staff development, performance appraisals, corrective action and pay review of technical personnel.
Developing and establishing department standards and procedures.
Recommends the most efficient ways to ensure best implementation practices of new upgraded products.
Evaluates and reports progress and results.
Skills and Qualifications Required:
Must have hands-on experience in Java, Front end technologies like Bootstrap, jQuery, AWS, Modular software development, multi-tenant architecture and highly scalable systems.
Proficient with cloud technologies (AWS, Azure, Google Cloud).
Must have a minimum of 8-10 years of experience demonstrating required skills and competencies in engineering
BSc/BA in Computer Science, Engineering or a related field; MS/MBA or other relevant graduate degree is a plus.
Must have hands on Full stack architecture experience
Have in-depth conceptual functional and non-functional knowledge of Docker Containers, Kubernetes Cluster management and orchestration, microservice architectures, DevOps practices and tooling.
Previous leadership or management experience required
Strong communication skills are a requirement, as this position must build consensus with numerous internal and external resources and effectively influence the technical direction of projects in order to be successful.
Ability to determine the best implementation approach/methodology for assigned project(s) based on established guidelines and best practices and determine appropriate strategy for ensuring desired objectives.
Must be very flexible with learning new technology quickly.
Location:
Bangalore (Remote)
Shift Timings:
U.K. Shift (1:30 PM IST - 10:30 PM IST)
For more information about DBSync, visit
www.mydbsync.com.
Video:
https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB
Location: Berlin, Germany
About the Company
Our client is an international manufacturer of urban infrastructure and public environment solutions with a strong presence across Northern Europe. Germany is one of the company's key strategic growth markets as it pursues an ambitious expansion plan to become the leading Northern European player in urban furniture and public environment solutions. Currently strengthening German organization with the ambition to significantly develop the business over the coming years. To support this growth, we are looking for a hands-on and commercially driven Area Manager who enjoys customer contact, building relationships and actively creating new business to join our client's team.
As Area Manager you will be responsible for developing and managing customers in the German market, visiting customers, following up on quotations and actively looking for new opportunities in this highly commercial and practical sales role. This is a highly commercial and practical sales role. We are looking for someone who is comfortable picking up the phone, visiting customers, following up on quotations and actively looking for new opportunities.
What You Will Do:
Manage and develop existing customer relationships in Germany
Actively identify and approach new potential customers
Generate new sales opportunities and projects
Conduct customer meetings, site visits and product presentations
Prepare and follow up quotations and commercial proposals
Follow projects from initial customer dialogue through quotation and order
Build long-term relationships with municipalities, public organizations, contractors, architects, planners and other relevant customers and partners
Identify upcoming projects and public tenders
Maintain an active and structured sales pipeline
Keep customer activities, opportunities and follow-ups updated in Salesforce CRM
Systematically follow up quotations, leads and previous customers
Work closely with technical and project colleagues to ensure the right solutions for customers
Introduce and cross-sell products from the wider portfolio to the German market
Provide regular input regarding pipeline, forecasts, customer needs and market opportunities
Contribute actively to the continued growth and development in Germany
What You Bring:
We are looking for a proactive and commercially minded salesperson who is comfortable taking ownership of their customer portfolio and actively developing the market.
Ideally, you have:
Experience in B2B sales, account management or business development
Proven ability to grow existing customer relationships while actively developing new business
Experience selling technical, infrastructure, construction or other project-based products is an advantage
Experience working with municipalities, public organizations, contractors, architects, planners or similar stakeholders is a plus
Understanding of tenders and project-based sales processes is beneficial
A hands-on approach with confidence in customer meetings, site visits and regular follow-ups
Strong relationship-building skills combined with a genuine drive for new business
A proactive, commercial mindset and a strong sense of ownership
Fluent German and good command of English
Willingness to travel regularly within the region and stay close to customers
Why join?
Join at a pivotal stage in the company's growth, with Germany playing a central role in its long-term strategy.
Take on a highly visible leadership position with real influence, ownership, and the freedom to shape the commercial direction of the German business.
Be backed by an established international Group with strong brands, complementary product portfolios, in-house manufacturing capabilities, and decades of industry expertise.
Enjoy an entrepreneurial environment with short decision-making paths, where ideas turn into action quickly.
Benefit from a competitive compensation package, performance-based incentives, and comprehensive benefits while helping shape the future of a growing international business.
Location: United Kingdom
A bit About Flosum:
Flosum occupies the vanguard of technological innovation within the Salesforce DevOps arena, proffering a comprehensive solution that seamlessly integrates merge tools, version control, continuous deployment, and meticulous code analysis.
In addition, Flosum boasts Enterprise-grade Disaster Recovery Solutions, complemented by a game-changing Cybersecurity framework meticulously tailored for Salesforce Programs. This framework has been astutely harnessed to amplify the DevSecOps paradigm in collaboration with our esteemed Partners.
Our well curated suite of products harmonizes seamlessly within the expansive Salesforce ecosystem, catering to the needs of Developers, Administrators, Architects, and Chief Information Officers.
If the notion of contributing to a progressive enterprise equipped with proven offerings within a rapidly evolving market beckons you, this extraordinary opportunity awaits your consideration.
A bit About You:
You’re a dynamic, results-driven individual with a fervor for technical sales and an innate grasp of SaaS Customer Account Management.
You have experience selling to technical buyers and working with resellers, VAR’s, and channel partners.
You’re an ambitious Account Executive with a proven track record over 5+ years growing revenue within Enterprise customer accounts with a customer-centric approach.
You thrive working remotely, cherish structured routines, and exemplify a professional demeanor.
You are highly organized and thrive in a high-velocity environment that, although reasonable and respectful, often has ambiguities and competing priorities.
You are internally driven by curiosity and continuous learning. You have proven that you can be entrusted with big decisions, and you strive to bring thoughtfulness and empathy to all of your work.
You are humble, and collaborate well with other people. You thrive working within a team, and exhibit excellent communication and interpersonal skills.
You are self-motivated, reliable, and can function effectively in a distributed team.
Available to travel up to 25%.
Multilingual proficiency to elevate global engagement is a distinct advantage.
Bonus Points for:
Certified Sales Certifications & demonstrated ability to consistently achieve $1mm+ quotas.
Expertise in Salesforce platform support, development or CyberSecurity.
Background in project or product management.
Experience in process design and documentation.
Prior exposure to DevOps solutions.
Within 1 Month, You'll...
Complete orientation.
Begin 1:1s with your manager.
Meet with other team members and stakeholders in Sales, Customer Success, Solutions Engineering, Business Development, Partnerships and Operations.
Introduce yourself to your accounts.
Listen and learn from shadowing calls of your peers.
Develop your Flosum 30 / 60 / 90 day plan.
Within 3 Months, You'll...
Have a strong understanding of Flosum and feel comfortable pitching our software and services.
Become an expert with our internal tools and processes.
Work closely with Business Development reps to collaborate on prospecting into your accounts.
Within 6 Months, You'll...
Meet or exceed your pace to quota.
Continue to focus on the objectives within your annual plan.
Navigate and execute most aspects of your role independently. (though help is always available)
Within 12 Months, You'll...
Be seen as a trusted business-advisor and Flosum expert, making a significant impact on the Sales Team.
Be considered a top-performing AE on the team by consistently exceeding your goals.
Set an example for new Account Executives and assist in the training, onboarding and motivating new team members.
Requirements
In the role as an Enterprise Account Executive, you will:
Build relationships with prospective enterprise-level clients.
Leverage the following strategic sales motions:
Strategic Account Planning
Account Based Sales (ABM)
Tailored Sales Automation Drip Campaigns (Salesloft / Outreach.io)
Embrace Enterprise GAP / Value / Solution Sales Methodologies
Execute Upsell / Cross-Sell / Nurture / GTM / Awareness Sales Campaigns
Construct and Deliver Interactive Growth Presentations and Proposals
Deliver exceptional Customer Experiences with new clients, ensuring their triumphant onboarding.
Engage stakeholders proactively, addressing strategic, technical, and soft skill aspects.
Sustain value through structured cadences, encompassing business, process, onboarding, and technical discussions, alongside webinars and other communications.
Convey the value of our products through innovative approaches.
Drive the adoption of novel features and enhancements, perpetuating growth.
Conduct Quarterly Business Reviews and interactions grounded in value with clients.
Oversee the complete customer lifecycle, including escalations and touchpoints.
Amass insights and recommendations from clients to inform product refinement.
Exemplify thought leadership and orchestrate customer advocacy.
Create client-facing materials, including support articles, FAQs, release notes, and contribute to customer / GTM webinars.
Rigorously document and classify client interactions for valuable insights.
Benefits
Join Us at Flosum
Become an integral part of an environment that empowers excellence, irrespective of your location. As a globally distributed company, we champion equal opportunity and nurture a culture of collaboration. Embark on a journey of growth and innovation by applying now.
Competitive Compensation Package
Health Benefits including Vision and Dental
HSA & FSA
401(k)
Unlimited Flex Time Off Plan + All Major U.S. holidays
Flexible Work Hours
Remote Work Location
Phone / Internet Monthly Capped Reimbursement
Location: Netherlands
A bit About Flosum:
Flosum occupies the vanguard of technological innovation within the Salesforce DevOps arena, proffering a comprehensive solution that seamlessly integrates merge tools, version control, continuous deployment, and meticulous code analysis.
In addition, Flosum boasts Enterprise-grade Disaster Recovery Solutions, complemented by a game-changing Cybersecurity framework meticulously tailored for Salesforce Programs. This framework has been astutely harnessed to amplify the DevSecOps paradigm in collaboration with our esteemed Partners.
Our well curated suite of products harmonizes seamlessly within the expansive Salesforce ecosystem, catering to the needs of Developers, Administrators, Architects, and Chief Information Officers.
If the notion of contributing to a progressive enterprise equipped with proven offerings within a rapidly evolving market beckons you, this extraordinary opportunity awaits your consideration.
A bit About You:
You’re a dynamic, results-driven individual with a fervor for technical sales and an innate grasp of SaaS Customer Account Management.
You have experience selling to technical buyers and working with resellers, VAR’s, and channel partners.
You’re an ambitious Account Executive with a proven track record over 5+ years growing revenue within Enterprise customer accounts with a customer-centric approach.
You thrive working remotely, cherish structured routines, and exemplify a professional demeanor.
You are highly organized and thrive in a high-velocity environment that, although reasonable and respectful, often has ambiguities and competing priorities.
You are internally driven by curiosity and continuous learning. You have proven that you can be entrusted with big decisions, and you strive to bring thoughtfulness and empathy to all of your work.
You are humble, and collaborate well with other people. You thrive working within a team, and exhibit excellent communication and interpersonal skills.
You are self-motivated, reliable, and can function effectively in a distributed team.
Available to travel up to 25%.
Multilingual proficiency to elevate global engagement is a distinct advantage.
Bonus Points for:
Certified Sales Certifications & demonstrated ability to consistently achieve $1mm+ quotas.
Expertise in Salesforce platform support, development or CyberSecurity.
Background in project or product management.
Experience in process design and documentation.
Prior exposure to DevOps solutions.
Within 1 Month, You'll...
Complete orientation.
Begin 1:1s with your manager.
Meet with other team members and stakeholders in Sales, Customer Success, Solutions Engineering, Business Development, Partnerships and Operations.
Introduce yourself to your accounts.
Listen and learn from shadowing calls of your peers.
Develop your Flosum 30 / 60 / 90 day plan.
Within 3 Months, You'll...
Have a strong understanding of Flosum and feel comfortable pitching our software and services.
Become an expert with our internal tools and processes.
Work closely with Business Development reps to collaborate on prospecting into your accounts.
Within 6 Months, You'll...
Meet or exceed your pace to quota.
Continue to focus on the objectives within your annual plan.
Navigate and execute most aspects of your role independently. (though help is always available)
Within 12 Months, You'll...
Be seen as a trusted business-advisor and Flosum expert, making a significant impact on the Sales Team.
Be considered a top-performing AE on the team by consistently exceeding your goals.
Set an example for new Account Executives and assist in the training, onboarding and motivating new team members.
Requirements
In the role as an Enterprise Account Executive, you will:
Build relationships with prospective enterprise-level clients.
Leverage the following strategic sales motions:
Strategic Account Planning
Account Based Sales (ABM)
Tailored Sales Automation Drip Campaigns (Salesloft / Outreach.io)
Embrace Enterprise GAP / Value / Solution Sales Methodologies
Execute Upsell / Cross-Sell / Nurture / GTM / Awareness Sales Campaigns
Construct and Deliver Interactive Growth Presentations and Proposals
Deliver exceptional Customer Experiences with new clients, ensuring their triumphant onboarding.
Engage stakeholders proactively, addressing strategic, technical, and soft skill aspects.
Sustain value through structured cadences, encompassing business, process, onboarding, and technical discussions, alongside webinars and other communications.
Convey the value of our products through innovative approaches.
Drive the adoption of novel features and enhancements, perpetuating growth.
Conduct Quarterly Business Reviews and interactions grounded in value with clients.
Oversee the complete customer lifecycle, including escalations and touchpoints.
Amass insights and recommendations from clients to inform product refinement.
Exemplify thought leadership and orchestrate customer advocacy.
Create client-facing materials, including support articles, FAQs, release notes, and contribute to customer / GTM webinars.
Rigorously document and classify client interactions for valuable insights.
Benefits
Join Us at Flosum
Become an integral part of an environment that empowers excellence, irrespective of your location. As a globally distributed company, we champion equal opportunity and nurture a culture of collaboration. Embark on a journey of growth and innovation by applying now.
Competitive Compensation Package
Health Benefits including Vision and Dental
HSA & FSA
401(k)
Unlimited Flex Time Off Plan + All Major U.S. holidays
Flexible Work Hours
Remote Work Location
Phone / Internet Monthly Capped Reimbursement
Location: Germany
A bit About Flosum:
Flosum occupies the vanguard of technological innovation within the Salesforce DevOps arena, proffering a comprehensive solution that seamlessly integrates merge tools, version control, continuous deployment, and meticulous code analysis.
In addition, Flosum boasts Enterprise-grade Disaster Recovery Solutions, complemented by a game-changing Cybersecurity framework meticulously tailored for Salesforce Programs. This framework has been astutely harnessed to amplify the DevSecOps paradigm in collaboration with our esteemed Partners.
Our well curated suite of products harmonizes seamlessly within the expansive Salesforce ecosystem, catering to the needs of Developers, Administrators, Architects, and Chief Information Officers.
If the notion of contributing to a progressive enterprise equipped with proven offerings within a rapidly evolving market beckons you, this extraordinary opportunity awaits your consideration.
A bit About You:
You’re a dynamic, results-driven individual with a fervor for technical sales and an innate grasp of SaaS Customer Account Management.
You have experience selling to technical buyers and working with resellers, VAR’s, and channel partners.
You’re an ambitious Account Executive with a proven track record over 5+ years growing revenue within Enterprise customer accounts with a customer-centric approach.
You thrive working remotely, cherish structured routines, and exemplify a professional demeanor.
You are highly organized and thrive in a high-velocity environment that, although reasonable and respectful, often has ambiguities and competing priorities.
You are internally driven by curiosity and continuous learning. You have proven that you can be entrusted with big decisions, and you strive to bring thoughtfulness and empathy to all of your work.
You are humble, and collaborate well with other people. You thrive working within a team, and exhibit excellent communication and interpersonal skills.
You are self-motivated, reliable, and can function effectively in a distributed team.
Available to travel up to 25%.
Multilingual proficiency to elevate global engagement is a distinct advantage.
Bonus Points for:
Certified Sales Certifications & demonstrated ability to consistently achieve $1mm+ quotas.
Expertise in Salesforce platform support, development or CyberSecurity.
Background in project or product management.
Experience in process design and documentation.
Prior exposure to DevOps solutions.
Within 1 Month, You'll...
Complete orientation.
Begin 1:1s with your manager.
Meet with other team members and stakeholders in Sales, Customer Success, Solutions Engineering, Business Development, Partnerships and Operations.
Introduce yourself to your accounts.
Listen and learn from shadowing calls of your peers.
Develop your Flosum 30 / 60 / 90 day plan.
Within 3 Months, You'll...
Have a strong understanding of Flosum and feel comfortable pitching our software and services.
Become an expert with our internal tools and processes.
Work closely with Business Development reps to collaborate on prospecting into your accounts.
Within 6 Months, You'll...
Meet or exceed your pace to quota.
Continue to focus on the objectives within your annual plan.
Navigate and execute most aspects of your role independently. (though help is always available)
Within 12 Months, You'll...
Be seen as a trusted business-advisor and Flosum expert, making a significant impact on the Sales Team.
Be considered a top-performing AE on the team by consistently exceeding your goals.
Set an example for new Account Executives and assist in the training, onboarding and motivating new team members.
Requirements
In the role as an Enterprise Account Executive, you will:
Build relationships with prospective enterprise-level clients.
Leverage the following strategic sales motions:
Strategic Account Planning
Account Based Sales (ABM)
Tailored Sales Automation Drip Campaigns (Salesloft / Outreach.io)
Embrace Enterprise GAP / Value / Solution Sales Methodologies
Execute Upsell / Cross-Sell / Nurture / GTM / Awareness Sales Campaigns
Construct and Deliver Interactive Growth Presentations and Proposals
Deliver exceptional Customer Experiences with new clients, ensuring their triumphant onboarding.
Engage stakeholders proactively, addressing strategic, technical, and soft skill aspects.
Sustain value through structured cadences, encompassing business, process, onboarding, and technical discussions, alongside webinars and other communications.
Convey the value of our products through innovative approaches.
Drive the adoption of novel features and enhancements, perpetuating growth.
Conduct Quarterly Business Reviews and interactions grounded in value with clients.
Oversee the complete customer lifecycle, including escalations and touchpoints.
Amass insights and recommendations from clients to inform product refinement.
Exemplify thought leadership and orchestrate customer advocacy.
Create client-facing materials, including support articles, FAQs, release notes, and contribute to customer / GTM webinars.
Rigorously document and classify client interactions for valuable insights.
Benefits
Join Us at Flosum
Become an integral part of an environment that empowers excellence, irrespective of your location. As a globally distributed company, we champion equal opportunity and nurture a culture of collaboration. Embark on a journey of growth and innovation by applying now.
Competitive Compensation Package
Health Benefits including Vision and Dental
HSA & FSA
401(k)
Unlimited Flex Time Off Plan + All Major U.S. holidays
Flexible Work Hours
Remote Work Location
Phone / Internet Monthly Capped Reimbursement
Location: New York, NY
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Senior Commercial Account Executive, you will own a focused territory of strategic high growth accounts and existing customers with 501-2,500 employees, with an emphasis on Fortune 1000 organizations. Your mandate is to create new executive relationships, build qualified pipeline, win complex multi-product platform opportunities, expand 1Password’s strategic footprint across an existing book of business and secure new logos to add to our customer base.
This is not a transactional or single-product sales role. You will lead an enterprise-wide security conversation, starting with a customer’s most urgent problem and building the strategic case for Unified Access across humans, AI agents, and machines. You will engage and multi-thread with CISOs, CIOs, IT and security leaders, IAM teams, DevOps and platform teams, engineering leaders, security architects, finance, procurement, and other executive stakeholders.
The Senior Commercial Account Executive role also requires experience selling to financial-services organizations headquartered in or operating from New York City. You will bring sector fluency and demonstrated experience and understanding of how to navigate and win within complex financial institutions.
This is a remote, field-based opportunity. Candidates must be based in the New York metro area and should expect regular in-person customer meetings, industry events, and travel throughout the territory, including travel to New York City as required.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 6+ years experience selling to Fortune 1000 organizations and high growth companies spanning 501-2,500 employees, with 2+ years of substantial cybersecurity sales experience.
- A consistent record of exceeding $1.5M+ annual quotas, including experience carrying quotas in the $1.5M-$3M+ range and closing complex, multi-product opportunities.
- Multiple years of elite sales performance and company recognition, such as President’s Club or equivalent top-performer awards.
- Demonstrated success selling multi-product platforms and broader solution transformations, rather than only transactional or standalone point products.
- Experience selling identity, Zero Trust, cloud security, endpoint security, privileged access, developer security, or adjacent cybersecurity platforms.
- Established, credible relationships with enterprise CISOs, CIOs, senior security and IT leaders, IAM leaders, and identity/security architects within the territory or relevant named-account segment.
- Proven ability to engage IAM, IT security, DevOps, platform engineering, and engineering leaders and connect their technical priorities to an executive business case.
- A record of winning net-new strategic logos and expanding existing accounts through cross-sell, upsell, and multi-year platform agreements.
- Strong executive presence and the ability to communicate credibly with C-suite leaders and deeply technical audiences.
- Rigorous account planning, pipeline creation, opportunity management, forecasting, and negotiation skills.
Bonus points for:
- Strong knowledge of identity and access management, privileged access management, credential security, machine identities, agentic AI security, SaaS governance, device trust, or secrets management.
- Experience competing and winning against major enterprise identity and cybersecurity platform providers.
- Proficiency with MEDDPPICC, Salesforce, Slack, Zoom, LinkedIn Sales Navigator, Outreach, and AI-enabled sales tools.
- Experience developing opportunities through channel partners, cloud alliances, systems integrators, or technology partners.
What you can expect:
Own and grow a strategic commercial territory
- Develop and execute sophisticated account and territory plans across your customer and prospect book.
- Create new executive relationships with CISOs, CIOs, identity leaders, security architects, and other senior technology buyers to accelerate access and credibility.
- Identify whitespace, competitive displacement opportunities, and compelling events across identity security, AI adoption, privileged access, SaaS governance, developer workflows, and device security.
- Build and maintain the pipeline coverage, account engagement, and deal velocity required to consistently achieve or exceed a significant annual quota.
Sell the full platform story
- Elevate conversations from an individual point-product need to a strategic Unified Access vision spanning people, AI agents, and machines.
- Connect 1Password’s capabilities to measurable outcomes, including reducing credential and access risk, eliminating standing privilege, governing SaaS and shadow AI, protecting developer and machine workflows, strengthening device trust, and improving auditability.
- Land with the customer’s most urgent use case, then build an executive-backed roadmap for adoption and expansion across Enterprise Password Manager, SaaS Manager, Credential Broker, Device Trust, and Privileged Access.
- Translate complex identity, access, cloud, endpoint, developer, and AI-security concepts into clear business value for executive and deeply technical audiences.
Lead complex, multi-stakeholder sales cycles
- Orchestrate 4-6+ month sales cycles involving security, IAM, IT, DevOps, platform engineering, application engineering, finance, legal, procurement, and executive sponsors.
- Build consensus across large buying groups and establish clear business, technical, economic, and decision criteria.
- Lead executive presentations, discovery sessions, workshops, business-value assessments, commercial negotiations, and close plans.
- Create and maintain mutual action plans and apply MEDDPPICC or a comparable enterprise qualification methodology with discipline.
- Structure and negotiate complex, multi-year, multi-product agreements with material ARR and platform expansion potential.
Expand strategic customer relationships
- Build broad, durable relationships throughout customer organizations rather than relying on a single champion.
- Uncover business and security priorities beyond the initial use case and turn them into platform expansion opportunities.
- Partner with Customer Success, Solutions Engineering, product specialists, and services teams to create adoption and expansion plans tied to measurable outcomes.
Operate as one team
- Collaborate closely with BDR, Solutions Engineering, Channels, Alliances, Customer Success, Onboarding, Product, Marketing, Legal, and Deal Desk.
- Co-sell with strategic partners, cloud alliances, channel teams, and systems integrators where they can expand reach or accelerate a decision.
- Represent 1Password at executive briefings, customer meetings, trade shows, and industry events.
- Maintain accurate opportunity data, next steps, forecasts, and account plans in Salesforce.
- Use AI and modern selling tools thoughtfully to improve research, preparation, coaching, and execution while creating more time for customer engagement.
New York financial-services expertise:
- Significant experience selling complex cybersecurity platforms to major banks, capital-markets firms, insurers, asset managers, fintech companies, or other financial institutions headquartered in or operating from New York City.
- Ability to build a network of CISO, CIO, CTO, security, identity, infrastructure, cloud, engineering, architecture, risk, and procurement leaders within New York financial-services accounts, relationships you can confidently activate to open strategic conversations.
- Strong familiarity with financial-services buying cycles, including security and architecture review, third-party risk management, regulatory and compliance requirements, procurement, legal review, testing, implementation planning, and executive approval.
- Working knowledge of the technology stacks and infrastructure common to large financial institutions, including hybrid and multi-cloud environments, identity and privileged-access systems, endpoint controls, developer platforms, legacy infrastructure, and highly regulated production environments.
- A demonstrated record of mapping complex stakeholder groups, building internal consensus, navigating incumbents and competitive dynamics, and winning large, multi-year cybersecurity agreements within New York financial-services accounts.
How you work:
- You lead with curiosity and strong discovery, uncovering the broader security and business problem rather than stopping at the initial product request.
- You create a compelling platform narrative while keeping the customer’s priorities, maturity, and path to value at the center.
- You combine strategic thinking with operating rigor; your account plans, pipeline, forecasts, and close plans are current, specific, and dependable.
- You are resilient, accountable, collaborative, and motivated by ambitious targets and complex opportunities.
- You hunt daily for new opportunities and consistently hit pipeline generation targets.
- You leverage AI daily to expedite your administrative work and identify strategic opportunities across your book.
- You are coachable, apply feedback quickly, and continuously improve your craft.
- You thrive in a remote, field-based environment and prioritize meaningful in-person customer engagement.
USA-based roles only: The annual base salary for this role is between $96,000 USD and $139,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: New York, NY
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Enterprise Account Executive, you will own a focused territory of strategic target accounts and existing customers with 2,501+ employees, with an emphasis on Fortune 100 and Global 2000 organizations. Your mandate is to create new executive relationships, build qualified pipeline, win complex multi-million-dollar platform opportunities, and expand 1Password’s strategic footprint across an existing book of business.
This is not a transactional or single-product sales role. You will lead an enterprise-wide security conversation, starting with a customer’s most urgent problem and building the strategic case for Unified Access across humans, AI agents, and machines. You will engage and multi-thread with CISOs, CIOs, IT and security leaders, IAM teams, DevOps and platform teams, engineering leaders, security architects, finance, procurement, and other executive stakeholders.
The Enterprise Account Executive role also requires experience selling to financial-services organizations headquartered in or operating from New York City. You will bring an active network, sector fluency, and a demonstrated understanding of how to navigate and win within complex financial institutions.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a field-based sales role. That means you are expected to be regularly engaged in customer-facing activities, including in-person meetings, events, and other travel as required to effectively support your territory. Territory locations that are preferable for this role are:
Candidates must be based in the New York metro area , Philadelphia, Pittsburgh, Boston or Washington DC area and should expect regular in-person customer meetings, industry events, and travel throughout the territory, including travel to New York City as required.
Your primary work location will be your home office, but your role requires a lot of mobility and flexibility. Travel within your assigned territory, and occasionally outside of it, will be a part of your job, and you are responsible for managing your schedule in a way that works for the company and you.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 10+ years of successful enterprise cybersecurity sales experience, including substantial experience selling to Fortune 100 or Global 2000 organizations.
- A consistent record of exceeding $2M+ annual quotas, including experience carrying quotas in the $2M–$5M+ range and closing complex, multi-million-dollar opportunities.
- Multiple years of elite sales performance and company recognition, such as President’s Club or equivalent top-performer awards.
- Demonstrated success selling enterprise platforms and multi-product transformations, not only transactional or stand-alone point products.
- Experience selling Privileged Access Management (PAM) solutions, with a strong understanding of identity security, AI and Machine identity risks, Zero Trust, cloud security, developer security, or adjacent cybersecurity platforms.
- Established, credible relationships with enterprise CISOs, CIOs, senior security and IT leaders, IAM leaders, and identity/security architects within the territory or relevant named-account segment.
- Proven ability to engage IAM, IT security, DevOps, platform engineering, and engineering leaders and connect their technical priorities to an executive business case.
- A record of winning net-new strategic logos and expanding existing accounts through cross-sell, upsell, and multi-year platform agreements.
- Strong executive presence and the ability to communicate credibly with C-suite leaders and deeply technical audiences.
- Rigorous account planning, pipeline creation, opportunity management, forecasting, and negotiation skills.
NEW YORK FINANCIAL-SERVICES EXPERTISE
- Significant experience selling complex cybersecurity platforms to major banks, capital-markets firms, insurers, asset managers, fintech companies, or other financial institutions headquartered in or operating from New York City.
- An active, credible network of CISO, CIO, CTO, security, identity, infrastructure, cloud, engineering, architecture, risk, and procurement leaders within New York financial-services accounts, relationships you can confidently activate to open strategic conversations.
- Deep familiarity with financial-services buying cycles, including security and architecture review, third-party risk management, regulatory and compliance requirements, procurement, legal review, testing, implementation planning, and executive approval.
- Working knowledge of the technology stacks and infrastructure common to large financial institutions, including hybrid and multi-cloud environments, identity and privileged-access systems, endpoint controls, developer platforms, legacy infrastructure, and highly regulated production environments.
- A demonstrated record of mapping complex stakeholder groups, building internal consensus, navigating incumbents and competitive dynamics, and winning large, multi-year cybersecurity agreements within New York financial-services accounts.
What you can expect:
OWN AND GROW A STRATEGIC ENTERPRISE TERRITORY
- Develop and execute sophisticated account and territory plans for a focused portfolio of high-value prospects and customers.
- Create new executive relationships while using your established network among CISOs, CIOs, identity leaders, security architects, and other senior technology buyers to accelerate access and credibility.
- Identify whitespace, competitive displacement opportunities, and compelling events across identity security, AI adoption, privileged access, SaaS governance, developer workflows, and device security.
- Build and maintain the pipeline coverage, account engagement, and deal velocity required to consistently achieve or exceed a significant annual quota.
SELL THE FULL PLATFORM STORY
- Elevate conversations from an individual point-product need to a strategic Unified Access vision spanning people, AI agents, and machines.
- Connect 1Password’s capabilities to measurable outcomes, including reducing credential and access risk, eliminating standing privilege, governing SaaS and shadow AI, protecting developer and machine workflows, strengthening device trust, and improving auditability.
- Land with the customer’s most urgent use case, then build an executive-backed roadmap for adoption and expansion across Enterprise Password Manager, SaaS Manager, Credential Broker, Device Trust, and Privileged Access.
- Translate complex identity, access, cloud, endpoint, developer, and AI-security concepts into clear business value for executive and deeply technical audiences.
LEAD COMPLEX, MULTI-STAKEHOLDER SALES CYCLES
- Orchestrate 6–12+ month enterprise sales cycles involving security, IAM, IT, DevOps, platform engineering, application engineering, finance, legal, procurement, and executive sponsors.
- Build consensus across large buying groups and establish clear business, technical, economic, and decision criteria.
- Lead executive presentations, discovery sessions, workshops, business-value assessments, commercial negotiations, and close plans.
- Create and maintain mutual action plans and apply MEDDPPICC or a comparable enterprise qualification methodology with discipline.
- Structure and negotiate complex, multi-year, multi-product agreements with material ARR and platform expansion potential.
EXPAND STRATEGIC CUSTOMER RELATIONSHIPS
- Build broad, durable relationships throughout customer organizations rather than relying on a single champion.
- Uncover business and security priorities beyond the initial use case and turn them into platform expansion opportunities.
- Partner with Customer Success, Solutions Engineering, product specialists, and services teams to create adoption and expansion plans tied to measurable outcomes.
OPERATE AS ONE TEAM
- Collaborate closely with BDR, Solutions Engineering, Channels, Alliances, Customer Success, Onboarding, Product, Marketing, Legal, and Deal Desk.
- Co-sell with strategic partners, cloud alliances, channel teams, and systems integrators where they can expand reach or accelerate a decision.
- Represent 1Password at executive briefings, customer meetings, trade shows, and industry events.
- Maintain accurate opportunity data, next steps, forecasts, and account plans in Salesforce.
- Use AI and modern selling tools thoughtfully to improve research, preparation, coaching, and execution while creating more time for customer engagement.
Bonus points for:
- Experience competing and winning against major enterprise identity and cybersecurity platform providers.
- Deep knowledge of identity and access management, privileged access management, credential security, machine identities, agentic AI security, SaaS governance, device trust, or secrets management.
- Proficiency with MEDDPPICC, Salesforce, Slack, Zoom, LinkedIn Sales Navigator, Outreach, and AI-enabled sales tools.
- Experience developing opportunities through channel partners, cloud alliances, systems integrators, or technology partners.
How you work:
- You create a compelling platform narrative while keeping the customer’s priorities, maturity, and path to value at the center.
- You combine strategic thinking with operating rigor; your account plans, pipeline, forecasts, and close plans are current, specific, and dependable.
- You are resilient, accountable, collaborative, and motivated by ambitious targets and complex opportunities.
- You are coachable, apply feedback quickly, and continuously improve your craft.
- You thrive in a remote, field-based environment and prioritize meaningful in-person customer engagement.
- You lead with curiosity and strong discovery, uncovering the broader security and business problem rather than stopping at the initial product request.
USA-based roles only: The annual base salary for this role is between $149,000 USD and $216,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Chicago, IL
Workplace: onsite
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Responsibilities:
Referral Development
Shepherd inbound referrals from partnership managers to AEs, ensuring meetings get booked and deals move efficiently through the pipeline.
Act as the liaison between partners and AEs to optimize referral conversion rates.
Track and report on referral performance, identifying trends and opportunities for improvement.
Engage partner-sourced prospect lists to drive outreach efforts that generate new business and upsell opportunities.
Maintain clear organization and communication across teams to ensure seamless execution of partner-driven deals.
Occasionally attend partner events (alongside an AE or partner channel manager) to strengthen partner relationships and source new referral opportunities.
Outbound Prospecting & Partner Acquisition
Proactively identify and recruit new referral partners and event sponsors through outbound efforts.
Engage potential partners across multiple channels — email, calls, social media, and events.
Develop compelling outreach messaging and partner marketing campaigns.
Support co-marketing initiatives and partner enablement strategies.
Grow and nurture collaborative partnerships with SMB partners and marketing agencies.
Prioritize timely follow-up to keep calls scheduled and leads moving forward.
Build strong product knowledge to speak confidently about how Filevine helps partners' clients.
Who You Are:
A strategic doer
— you think creatively about growth and know how to execute.
Eager and action-oriented
— you're proactive and take full ownership of your responsibilities.
Even-keeled and adaptable
— you thrive in a fast-moving environment with shifting priorities.
A strong communicator and relationship builder
— you work cross-functionally and collaboratively.
Highly organized and disciplined
— you bring rigor to managing partnerships, pipelines, and outbound prospecting.
Charismatic and persuasive
— you can captivate a room and build genuine excitement around a partnership.
Qualifications:
Experience in sales, partnerships, or a customer-facing role (tech or SaaS preferred).
Strong outbound prospecting and business development experience preferred.
Comfort operating in ambiguity — this is a new, evolving role.
Ability to work cross-functionally across Sales, Partnerships, and Marketing.
Exceptional written and verbal communication skills.
Experience using CRM tools (Salesforce preferred) to track partnerships and referrals.
A self-starter mentality with a track record of executing on growth initiatives.
Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at legal@filevine.com
Cool Company Benefits:
A dynamic, rapidly growing company, focused on helping organizations thrive
Medical, Dental, & Vision Insurance (for full-time employees)
Competitive & Fair Pay
Enhanced Commuter Benefit: $75 monthly contribution to help cover your commute to 1 S Wacker
Maternity & paternity leave (for full-time employees)
Short & long-term disability
Opportunity to learn from a dedicated leadership team
Centrally located open office building in Chicago (1 S Wacker Dr)
Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Location: Remote Ireland; Remote, Spain; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
This position is 100% remote and will be based in the UK, Spain, and Ireland.
GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.
Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams.
We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role.
What you’ll do
Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory.
Generate New Logo opportunities and Growth opportunities on existing customer accounts.
Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs).
Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities.
Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies.
Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates.
Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast.
Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs).
Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts.
What you’ll bring
Fluency in German.
Previous tech industry experience in an outbound sales development role is required.
Positive and energetic phone skills, excellent listening skills, strong writing skills.
Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities.
Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes.
Alignment with our values and working in accordance with those values.
Knowledge of business process, roles, and organizational structure.
Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools.
The ability to travel for events such as trainings, team offsites, customer meetings, etc.
Proficiency in English, our company language, is required for effective communication.
About the team
As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab.
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a member of the Operations & Strategy team within Customer Operations & Support (COS), you'll own and evolve the systems that power our support organization. This role is ideal for a well-rounded systems admin with deep Zendesk expertise and experience with Decagon, who enjoys working across many tools and can jump in wherever the team needs support. You'll help keep our support systems stable, well-designed, and adaptable, while partnering across teams to implement changes that improve both customer and Specialist experience.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Own and optimize the COS Zendesk environment, including workflows, business rules, automations, routing, permissions, and overall system health
Lead improvements to ticket classification, queue design, backlog management, and skills-based routing to help Support scale
Administer Decagon and its integration with Zendesk, including handoffs, escalations, and routing of AI-escalated tickets
Serve as a hands-on admin across our broader support tooling, including Sprinklr, Gainsight, MaestroQA, Assembled, among others
Evaluate and expand agent-facing AI capabilities, including Zendesk Copilot and other agent assist opportunities
Own the lifecycle of systems changes, including requirements, design, testing, rollout, communication, and post-launch monitoring
Create and maintain documentation across systems, including playbooks, operating procedures, change logs, and architecture diagrams
We'd love to hear from you if you have:
3+ years of experience as a Zendesk administrator or Business Systems Analyst supporting a customer or product support organization
Deep hands-on experience with Zendesk workflows, routing, automations, business rules, queue architecture, and channel configuration, plus hands-on experience configuring Decagon and integrating it with Zendesk
Experience administering or supporting multiple tools across a support ecosystem, and the ability to learn new systems quickly
Experience leading systems changes independently or in partnership with Engineering, IT, Security, or Analytics
Strong communication skills, ownership, and sound judgment, with the ability to work effectively with technical and non-technical stakeholders while maintaining a high bar for quality, documentation, and execution
While it’s not required, it’s an added plus if you also have:
Zendesk Administrator certification
Experience configuring skills-based routing, intelligent routing, or classification
Experience with Zendesk Copilot, agent assist, or other AI-powered support tooling
Admin experience with Sprinklr, Gainsight, MaestroQA, Assembled, or Salesforce
Experience with APIs, webhooks, custom Zendesk apps, or scripting, plus SQL or analytics tools to evaluate workflow and tooling performance
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$105,000
—
$245,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior CX Platform Engineer, you'll help GitLab's Customer Experience (CX) teams hand real work to artificial intelligence (AI). You'll use Claude Code and GitLab Duo Agent Platform as your default development tools, designing agentic workflows and Model Context Protocol (MCP) servers with production testing, security, and shared ownership. This is a software engineering role, not ticket-taking internal IT, AI evangelism disconnected from shipped code, or customer-billable Professional Services delivery.
What you'll do
Use Claude Code, GitLab Duo, and other coding agents as your primary development environment for planning, implementation, refactoring, testing, reviews, and documentation. Run multiple agents in parallel on well-scoped tasks, critically review their output, and own every line that reaches production.
Build and maintain the team's agent harness, including shared AGENTS.md conventions, skills, slash commands, hooks, subagent definitions, and continuous integration checks. Measure and share what works, publish reusable patterns, and retire those that don't.
Ship agents and multi-step workflows for account research, success planning, scoping, status reporting, and customer onboarding. Package them as skills and plugins for non-engineers using Claude, Claude in Slack, and GitLab Duo Agent Platform.
Build MCP servers and connectors for governed access to GitLab, Salesforce, Gainsight, Kantata, Thought Industries, Gong, Snowflake, and other enterprise systems. Add evaluations, tracing, and human-in-the-loop checkpoints to keep internal and customer-facing agents measurable, auditable, and safe with customer data.
Evolve the CX Application Platform's gateway, Amazon Web Services (AWS) infrastructure, including Elastic Container Service (ECS), Relational Database Service (RDS), and Lambda, Terraform configuration, application scaffold, and deployment path. Own applications such as PS Compass, Congregate, and GitLab University and its integrations, documenting build-versus-buy and consolidate-or-sunset decisions.
Ship production-quality Python and TypeScript through GitLab continuous integration and continuous delivery (CI/CD), with tests, observability, security review, and runbooks. Design every application for handoff, with documentation, monitoring, and shared ownership.
Prototype with Customer Success, Digital Success, Professional Services, Education Services, and Training in days, not quarters. Help CX team members bring their own applications to production, and turn field learning into reusable reference implementations, development paths, and enablement.
Contribute upstream to GitLab and share product feedback with Product and Engineering. Mentor engineers and non-engineers on agentic development and raise the team's code review bar.
What you'll bring
Experience building and operating production software, owning multi-quarter work from ambiguity to production, choosing reusable platform solutions over one-off customization where appropriate, and designing for handoff.
Daily, hands-on use of coding agents such as Claude Code, Cursor, Codex, GitLab Duo, or similar on production work. You can show how they've changed what you ship and how you maintain quality.
Experience building with large language models (LLMs) beyond chat, including tool use, MCP servers, agent loops, context and retrieval design, prompt and workflow design, and evaluations.
Strong Python skills with FastAPI or Flask and TypeScript skills with Vue or React, including application programming interface (API) design, authentication, authorization, and secure handling of customer and business data.
Hands-on experience with AWS ECS, RDS, and Lambda, Terraform, Docker, and applications running behind single sign-on (SSO), such as Okta.
Experience integrating enterprise systems through Representational State Transfer (REST) and GraphQL APIs, and fluency with Git, merge requests, and CI/CD.
Experience translating non-engineering stakeholders' workflows into technical plans and writing clear asynchronous design documents, decision records, and enablement materials. You align with GitLab's values and are willing to use GitLab for your own work.
Optional experience includes agent harness customization; the GitLab Development Kit, Duo Agent Platform custom agents and flows, or AI Catalog publishing; enterprise agent governance and data controls; customer success, professional services, or learning platforms such as Salesforce, Gainsight, Kantata, or Thought Industries; professional services economics and customer success metrics; Snowflake or similar warehouses; and technical writing, talks, or open source contributions on agentic development.
We welcome interest from candidates with varying levels of experience; you don't need to meet every nice-to-have to apply.
About the team
CX Platform Engineering builds and runs CX Applications for Customer Success, Digital Success, Professional Services, Education Services, and Training. We own the CX Application Platform's gateway and infrastructure alongside our application portfolio: GitLab University, the Foundational Onboarding Agent in GitLab Duo Agent Platform, Congregate, PS Compass, and Customer Wins. We build the first version with the people doing the work, turn what we learn into a reusable pattern, then hand it off so it runs without us. We reward leverage, not heroics, and don't leave tools dependent on one person.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: EMEA; Ireland; Portugal
Workplace: remote
In 2017, Belkins started as an appointment-setting agency with just one service offering. Fast-forward to today, and we've transformed into Belkins Group — a vibrant ecosystem of services and products that define the cutting-edge landscape of the SalesTech and MarTech industries. For seven years running, we’ve been the top appointment-setting agency, achieving amazing results across 50+ industries worldwide.
Our results speak for themselves: with over 1,000 clients and a global portfolio, we’ve set up more than 200,000 appointments, delivering a $10 return for every $1 spent. We’re experts in B2B appointment setting, providing essential services for companies ready to take their growth to the next level. By diving deep into lead research and using customized, omnichannel strategies, we turn opportunities into real success.
Joining Belkins means signing up for a journey of unstoppable growth and success, driven by curiosity, dedication, and a commitment to excellence.
We are looking for an organised,client-focused Sales Support Specialist to join Belkins' in-house sales team. The team is led by our Head of Sales - Tom, and built around Sales Executives who run demos and close deals, with BDRs generating new pipeline.
You'll work alongside 1–2 Sales Executives to keep deals moving: joining client calls, handling contracts and onboarding new clients. Once a deal closes, you become the client's go-to contact, with room to grow into an AE or key-account role as the team scales.
This is a fully remote role, open to candidates in the US or Europe who work full US business hours.
WHAT YOU'LL DO
•
Be the client's trusted point of contact:
answer questions and keep them moving
•
Onboard new clients
from signed contract to kickoff
•
Prep and join demos and client calls
; send follow-ups with clear next steps
•
Prepare contracts
and pay-per-meeting agreements, and track them to signature
• QA contracts before they reach the client
• Keep sales materials and templates up to date
• Run re-engagement campaigns to past leads and hand warm replies to SEs
• Keep the CRM accurate and segment leads
• Spot gaps in a deal and escalate early
WHAT YOU BRING
•
1–4 years in a client-facing commercial role
: SDR / BDR, account executive, account management, customer success or onboarding, ideally in B2B
•
Confident and presentable on client calls
: you can lead a conversation, answer questions and handle objections
•
Highly organized and detail-oriented
: no promise lost, no contract error
• Experience guiding clients through onboarding, renewals or a buying process
•
A sales mindset
: you understand how deals close and you've worked towards commercial targets
• Fluent, professional English (C1+), with strong written communication
• Comfortable using a CRM every day
• Availability to work full US business hours
NICE TO HAVE
• Salesforce or HubSpot admin-level experience
• Experience preparing contracts, proposals or order forms
• Experience with email sequencing tools (HubSpot Sequences, Apollo, Lemlist or similar)
• Background in a B2B agency, lead generation or SaaS company
WHAT SUCCESS LOOKS LIKE
• The SEs you support spend more time selling and close more deals
• Old leads turn into new pipeline and closed business
What's special about working at Belkins?
- You'll be at the heart of a proven sales engine. Belkins has booked 250,000+ meetings for 1,000+ B2B clients, and now you'll help us win our own deals.
- Room to grow: become clients' go-to contact, with a path to an AE or key-account role.
- Real impact on revenue. Your work shows up directly in our Sales Executives' win rate and in deals closed from leads you bring back to life.
- Ownership from A to Z. We start with "why", trust people to own their work end to end, and measure success by results.
At Belkins, we care deeply about our team members, and we prove it through:
Competitive Pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise.
Remote-First Flexibility: We’ve transitioned to a fully remote environment so you can work where you're most productive. Our flexible hours help you stay agile and focused.
Professional Growth: We’re a launchpad for your career. Through regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We also maintain an internal wiki for insights and a library of the latest business books to keep you sharp.
Well-being focus: Your mental health is a priority. We offer mental health lectures and support for your overall well-being.
Recharge Time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs.
Global Sync: We align with U.S. holidays to keep our global teams in sync.
Memorable Team Experiences: Work hard, play hard — even from a distance. Our online team-building events and all-hands gatherings bring humor, memes, and a lively atmosphere that makes teamwork genuinely fun.
Задачи:
— Управлять дорожной картой Help Center, включая качество поиска, стратегию статей, AI-резюме и потоки самообслуживания для миллионов клиентов по всему миру
— Повышать уровень автоматизации и удовлетворённости клиентов (CSAT), выявляя возможности для снижения обращений через улучшенное самообслуживание, умный показ и проактивное решение
— Создавать интегрированные с AI поисковые и контентные решения совместно с партнёрами по ML/LLM для повышения релевантности, резюме и контекстных быстрых действий
— Сотрудничать с командами CX Ops, Content Design, Engineering и Data Science для поддержания точных и полноценных знаний на разных языках и регионах
— Определять и отслеживать метрики воронки (Automation Rate, Search AtR, CSAT, уровень эскалации) и использовать данные для приоритизации
— Работать с внутренними платформенными командами и сторонними поставщиками для обеспечения бесшовной интеграции чата, голоса и инструментов агентов
Требования:
— Опыт работы в управлении продуктами не менее 5 лет с продуктами, ориентированными на клиентов, платформами контента или продуктами самообслуживания
— Опыт создания или улучшения поиска, управления знаниями или самообслуживания, желательно с AI/ML-поиском, рекомендациями или RAG retrieval
— Умение определять и использовать метрики поддержки/самообслуживания (автоматизация, снижение обращений, CSAT, эскалация) для принятия решений
— Сильные навыки кросс-функционального взаимодействия с командами контента, инженерии, операций и аналитики без владения полным UX
— Опыт работы с платформами Help Center или базами знаний (Contentful, Zendesk, Freshdesk, Salesforce или аналогичные CMS/инструменты поддержки)
— Ответственное использование генеративного AI с сохранением человеческого контроля для обеспечения готовых к бизнесу результатов и улучшения эффективности, затрат и качества рабочих процессов
Условия:
— Формат работы: удалённо (Remote - India)
— Равные возможности для всех кандидатов без дискриминации
— Возможность получить разумные приспособления для лиц с ограниченными возможностями по запросу
Дополнительно:
— Кандидаты могут подать максимум 3 заявки в течение 6 месяцев
— Соблюдение политики конфиденциальности и арбитража споров при подаче заявки
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
As a Partnerships Development Lead, you’ll play a critical role in building and nurturing a robust ecosystem of partners and stakeholders around Sierra, amplifying our reach and market impact.
- Industry Partnerships: Develop and grow partnerships with key industry players and technology platforms
- Strategic Customer Channels: Explore and cultivate alternative customer acquisition channels beyond traditional sales, leveraging Sierra’s ecosystem of investors, partners, and industry influencers to drive inbound interest and adoption
- GTM Strategy & Collaboration: Align partnership efforts with Sierra’s broader GTM approach, collaborating closely with Sales and Marketing
- Investor & VC/PE Engagement: Build and deepen relationships with VCs and PE firms to position Sierra as a strategic AI partner across their portfolios. Proactively identify opportunities to introduce Sierra to portfolio companies that would benefit from our agents
- Industry & Market Expansion: Gather market intelligence, share insights to inform product development, and explore opportunities for potential growth across new market segments and geographies
WHAT YOU’LL BRING
- 8+ years in business development, strategic partnerships, or related roles in tech
- Strong understanding of the VC/PE landscape and experience working with investors
- Proven track record of structuring and closing high-value partnerships with senior stakeholders
- Ability to engage and maintain relationships with C-level executives, investors, and key decision-makers
- Analytical mindset to evaluate partnership opportunities and align them with Sierra’s long-term vision
- Ability to navigate ambiguity in a fast-moving startup environment
EVEN BETTER…
- Prior experience at a high-growth AI or enterprise SaaS startup
- Deep expertise in a few of our key industries: financial services, healthcare, telecommunications, media, travel, transportation and hospitality, retain and consumer goods, and/or technology
- Experience structuring and managing ecosystem partnerships
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Buenos Aires, Argentina
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We're looking for a proactive, resourceful, and AI-forward Tech & Marketing Operations Specialist to manage our technology projects, keep our learning platforms running seamlessly, and power the marketing engine that brings students to them
This role suits someone with a broad technical fluency who thrives on coordination, troubleshooting, and hands-on building. You don't need to be a professional developer, but you do need to be comfortable using tech tools to design, prototype, and ship real solutions.
The position will be based at the Buenos Aires office with a hybrid work model.
What You’ll Do
Platform & Systems Management
Tech project management:
Manage technology-related projects end to end — defining requirements, building timelines, tracking progress, and identifying improvements that serve broader project goals.
LMS management (WordPress & LearnDash):
Own the day-to-day health of our WordPress-based LMS and LearnDash plugin — user administration, course administration, email flows, bulk imports, new features, configuration, and troubleshooting.
CRM & Marketing Automation (Salesforce & Salesforce Marketing Cloud):
Act as first point of contact for Salesforce and SFMC — build and test journeys, landing pages, and lead magnets; investigate and resolve issues the Operations team can't solve; escalate and follow up when needed.
System integration:
Serve as the architect making sure LMS, CRM, Marketing Cloud, and Power BI talk to each other correctly — designing and implementing the technical architecture for data flows between platforms, including low-code integrations.
Data integrity & reporting:
Review data integrity across LearnDash, Salesforce, and Power BI; execute queries and build reports/extracts for non-technical stakeholders; handle large-scale data reviews (including million-row datasets) when needed.
Website support:
Provide general technical support for the website and coordinate with relevant resources to resolve issues.
Compliance & security:
Help bring the LMS environment up to the organization's IT and security standards, acting as liaison between the Education team, developers/cloud providers, and Security/Legal/IT.
Marketing Operations & Growth
Campaign execution:
Build, test, and launch email and lifecycle campaigns in Salesforce Marketing Cloud — segmentation, audience building, A/B tests, send scheduling, and deliverability hygiene.
Landing pages & lead capture:
Build and ship landing pages and forms based on designs provided by the internal design team; ensure correct lead routing into Salesforce, field mapping, deduplication, and follow-up automation.
Tracking & attribution:
Own the measurement layer — GA4, Google Tag Manager, conversion pixels, UTM taxonomy and enforcement — so that every campaign, source, and channel is measurable end to end.
Lifecycle & retention automation:
Design automated flows across the student lifecycle (onboarding, course progress nudges, re-engagement, certification, upsell) connecting LMS events to CRM and Marketing Cloud triggers.
Martech stack & compliance:
Own the marketing technology stack and its integrations; keep consent management, cookie compliance, and data handling aligned with privacy requirements and company policy.
AI for marketing:
Apply the same builder mindset to marketing — AI-assisted copy and creative variants, campaign localization at scale, automated performance summaries, and audience insight tooling.
Technical Bridge & Coordination
Stakeholder liaison:
Serve as a primary point of contact between internal stakeholders (especially the development team) and business operations, translating business needs into functional technical specifications.
Specification writing & QA:
Write clear technical specs, replicate scenarios, and fully test in QA and production before rollout.
Documentation:
Keep the operations manual and technical documentation current and useful for the team.
Cross-functional project leadership:
Lead multi-month initiatives (e.g., new catalog builds, platform redesigns, global/language expansions, migrations) from scoping through to launch — defining KPIs, coordinating between design/development/vendors, and testing at every step.
AI Development & Innovation
AI builder mindset:
Go beyond being “AI-savvy” — actively explore, prototype, and build AI-powered solutions that improve how the team works and how students learn (e.g., translation tools, automation of repetitive data tasks, AI-assisted reporting).
Tool development:
Design and build practical AI tools and workflows (e.g., custom Gemini/Claude “gems”/assistants, scripts, or low-code automations) to solve real operational bottlenecks — not just use off-the-shelf AI features.
Exploration & evaluation:
Stay current on emerging AI tools and platforms relevant to EdTech operations, and proactively propose where they could create value (efficiency, personalization, translation, content scaling, etc.).
AI project ownership:
Take end-to-end ownership of AI-driven initiatives — from investigating alternatives and setting up integrations, to testing and rolling out to production (as previously done with AI-powered course translation tooling).
Responsible use:
Use AI tools in a way that's compliant with company confidentiality and data-security standards, and only with company-approved systems.
What You Need For This Role
You have a solid, broad understanding of technology and digital platforms, and you're comfortable getting hands-on rather than just directing others.
You have
5+ years
of experience managing Education and Marketing tech projects.
You are genuinely
curious about AI
and see it as a tool to build with, not just a topic to discuss — you've built something with AI before (a workflow, an automation, an integration, a tool).
You bring project management skills with a track record of leading initiatives from scope to delivery.
You're a strong communicator who moves comfortably between technical and non-technical audiences.
You're a proactive problem-solver, able to identify needs and find the right solutions, people, and tools without waiting to be asked.
You understand
marketing funnels
and growth metrics (CPL, CAC, conversion rate, LTV) and can translate them into technical requirements.
Hands-on experience with marketing automation and campaign tooling (Salesforce Marketing Cloud strongly preferred) is highly valued.
Familiarity with GA4, Google Tag Manager, and conversion tracking setups is a strong plus.
You are comfortable owning both the plumbing and the outcome — not just that the campaign sends, but that it performs.
Experience with WordPress and/or LMS platforms (ideally LearnDash) is a strong plus.
Familiarity with CRM systems (Salesforce/Salesforce Marketing Cloud preferred) and data/BI tools (Power BI) is highly valued.
You're highly organized, detail-oriented, and capable of managing multiple concurrent projects.
You're a self-starter, comfortable working independently.
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
ГибридCentral, Hong Kong
Des Moines, Iowa, United States
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УдалённоseniorNew York, NY; Candidates must be based in the New York metro area and should expect regular in-person customer meetings, industry events, and travel throughout the territory, including travel to New York City as required
УдалённоNew York, NY; Candidates must be based in the New York metro area , Philadelphia, Pittsburgh, Boston or Washington DC area and should expect regular in-person customer meetings, industry events, and travel throughout the territory, including travel to New York City as required
ОфисChicago, IL
УдалённоRemote Ireland; Remote, Spain; Remote, United Kingdom; time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks
San Francisco, CA • New York, NY • United States
УдалённоseniorRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоПротиворечивые условия: This is a fully remote role, open to candidates in the US or Europe who work full US business hours; EMEA