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Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. About the Role We’re looking for a new-generation AI builder — someone between a software engineer, prompt engineer, automation hacker, and product innovator. This is not a traditional SWE role. You’ll work on AI-native products, internal agents, automations, and experimental workflows powered by the latest frontier models, open-source tooling, MCP ecosystems, and multimodal systems. You should be the kind of person who constantly explores what’s happening in AI: - new agent frameworks - open-source tooling - AI video & creative workflows - MCP servers - coding agents - automation stacks - multimodal systems - new product patterns emerging every week You don’t just follow trends — you prototype them. WHO WE’RE LOOKING FOR You might be a fit if you: - Are a hustler who ships fast and experiments constantly - Have strong intuition for building new AI-native products and workflows - Stay deeply plugged into the AI ecosystem and emerging tooling - Understand how modern AI agents actually work under the hood - Can automate things quickly and creatively - Think in systems and workflows, not just prompts - Have strong product taste and curiosity - Thrive in fast-moving, ambiguous environments - Learn new tools obsessively fast MUST-HAVE SKILLS - Experience with JavaScript or Python (ideally both) - Comfortable building prototypes, automations, and internal tools - Understanding of: - LLMs - tokens/context windows - APIs & CLI tooling - MCP ecosystems - agent frameworks - tool use & orchestration - RAG / retrieval concepts - Experience using modern AI coding workflows and AI-native tooling - Ability to quickly turn ideas into working demos or systems BIG PLUS - Experience with ML or training/inference infrastructure - Experience with multimodal or video-generation tooling - Familiarity with open-source AI ecosystems - Experience building agentic systems or autonomous workflows - Strong vibe-coding energy WHAT YOU’LL WORK ON - Build AI-native internal and external products - Prototype new agentic workflows and automation systems - Explore frontier AI tooling and identify new product opportunities - Experiment with multimodal generation systems - Build automations across engineering, creative, and operational workflows - Work closely with product, infra, and research teams - Help the company stay ahead of where the AI market is going THE DEAL - Top-of-market compensation in USD. - Small team, high autonomy, and outsized impact. - On-site role in our Almaty office (we will relocate you from anywhere).

Location: APAC Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the role OKX runs a large peer-to-peer (P2P) crypto marketplace: an escrow-protected orderbook where users buy and sell crypto for local fiat through verified liquidity providers, with support for a wide range of local payment methods. The professional liquidity providers who post offers are what keep the marketplace deep and reliable. You will own the relationship with these key liquidity providers in various markets: supporting partners' operational needs, maintaining marketplace depth and reliability, and improving partner experience. This is a builder's seat: high ownership, frontline, and fast-moving. What you'll do Own the P2P liquidity provider programme: monitor marketplace depth and coverage, and improve partner satisfaction and retention Manage the liquidity-provider programme, tiering frameworks, account management and retention strategies. Lead the growth strategy and retention funnel with data: build and read funnels, produce recurring analysis, and turn it into decisions. Contribute to user quality and marketplace health, partnering with the user risk team on high-risk user profiling and dispute reduction. (Growth is the priority; risk exposure is a plus, not a requirement.) What we're looking for 7+ years in growth, account management or relationship management for high-value users or clients, including team leadership, with a track record of managing partner programmes at scale. Multi-market experience is strongly preferred. Proven experience managing high-volume client or partner relationships and improving partner engagement and service quality. Strong data and funnel fluency: owns metrics, runs analysis, steers decisions from data. High-energy and genuinely hungry: gets on the frontline, has built something 0 to 1, and pushes into harder markets rather than safer ones. Backgrounds in payments, remittance or fintech are especially relevant. Crypto or digital-currency experience is a plus, not a requirement. Strong operators from large internet and marketplace companies are also welcome. Working proficiency in English. At least one of the two roles also requires working proficiency in Mandarin (liquidity-provider and stakeholder coverage across Greater China markets). Nice to have Experience with fiat on-ramp / off-ramp, cross-border payments, or remittance. Exposure to emerging markets (Southeast Asia, Africa, LatAm, MENA). Experience with user-segmentation, high-risk-user filtering, or trust and safety / fraud operations. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice . Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Brisbane, Australia Who We Are? We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves – all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions.  This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. About the Role Are you mechanically minded, quality focused, and looking for a hands-on role within a growing industrial services business? We are seeking a Hose Management Technician to join our Brisbane team in a permanent full-time capacity. This role will be primarily supporting the Ampol Oil Refinery in Lytton, playing a key role in the planning, execution and safety of the Hose Integrity Management program on-site. Reporting to the Hose Management Team, you will play an integral role in ensuring the safe manufacture, inspection, testing, and delivery of hose assemblies while providing exceptional customer support and technical expertise. Key responsibilities include: Receiving, inspecting, and managing incoming and outgoing hose assemblies. Conducting QA/QC activities associated with hose manufacture, delivery, and dispatch. Manufacturing hose assemblies in accordance with company procedures and relevant industry standards. Assisting with hose pressure testing and certification activities. Coordinating hose deliveries and logistics to customer sites. Carrying out hose inspection, maintenance, and management activities at client locations. Building and maintaining strong relationships with customer representatives and hose focal points. Providing technical assistance regarding hose specifications, applications, and maintenance requirements. Conducting inspections of used hose assemblies and preparing detailed condition reports for customers and internal stakeholders. Maintaining a safe, organised, and efficient workshop environment. Requirements About You To be successful in this role, you will ideally possess: Minimum 2+ years experience in a mechanical, hydraulic, hose, industrial services, maintenance, or workshop environment. Strong mechanical aptitude and attention to detail. Experience with quality assurance and inspection processes. The ability to read and follow technical procedures and industry standards. Strong customer service and relationship-building skills. Confidence in using Microsoft Outlook and Excel. Good organisational and time management abilities. A current driver's licence. Full Australian Working Rights A proactive attitude and commitment to workplace safety. Desirable Experience in hose assembly, hydraulic systems, fluid transfer equipment, or asset integrity services. Exposure to industrial, mining, oil & gas, manufacturing, marine, or bulk fluids industries. Forklift licence. Pressure testing or inspection experience. Benefits What We Offer Permanent full-time employment. Brisbane workshop-based role with occasional site travel. Competitive salary package. Ongoing training and career development opportunities. Supportive team environment. Opportunity to work with industry-leading hose management and maintenance solutions. A strong safety-focused culture. Apply Now If you are looking for a rewarding hands-on role where you can develop your technical skills and work closely with valued customers, we'd love to hear from you. Submit your application today and become part of a team committed to quality, safety, and exceptional customer service.

Location: South Africa; Philippines; North Macedonia; Morocco; Serbia; Bosnia and Herzegovina About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. About the company Our client is a dynamic recruitment and talent solutions platform dedicated to bridging the gap between high-growth startups and top-tier professional talent. By leveraging innovative sourcing strategies and deep industry insights, the team helps organizations across various sectors scale their operations with precision. They specialize in identifying specialized skill sets for modern businesses, ensuring that both candidates and employers find the perfect alignment for long-term success. As a fast-growing player in the human capital and HR technology space, the company operates with a remote-first mindset that prioritizes efficiency and impactful connections. The team is driven by a mission to modernize the hiring experience through data-informed decision-making and a highly collaborative internal culture. For professionals looking to make a significant impact within a scalable, forward-thinking environment, this organization offers an exciting opportunity to shape the future of talent acquisition and workforce development. Job Summary We are seeking a high-energy, hands-on Business Development Manager to lead a team of four specialists while maintaining an active presence on the front lines of sales. This is not a "sideline" management role; it is a position for a true sales leader who thrives on coaching, analyzing data, and closing deals. You will be responsible for driving accountability, optimizing outbound campaigns, and ensuring the team consistently hits aggressive revenue goals within the staffing and recruiting industry. If you are an expert at turning raw data from tools like Apollo and Aircall into actionable sales strategies, we want to hear from you. Key Responsibilities Team Leadership & Performance: Manage, coach, and mentor a team of four Business Development Specialists, conducting weekly 1-on-1s and sales meetings to drive KPI accountability. Sales Strategy & Optimization: Analyze outbound campaign performance (reply rates, meetings booked, and conversions) to refine messaging, target personas, and outreach sequences. Data-Driven Coaching: Utilize Apollo, Aircall, and CRM analytics to diagnose underperformance, review call recordings, and lead role-play sessions to improve the team's objection handling and discovery techniques. Personal Production: Lead by example by maintaining a personal pipeline and closing a minimum of one new deal per month. Pipeline Management: Monitor CRM discipline to ensure all prospects, opportunities, and agreements are accurately tracked and forecasted. Discovery & Closing Support: Join team discovery calls to assist in uncovering pain points, identifying decision-makers, and advancing prospects toward signed agreements. Requirements Minimum of 5 years of experience managing or supervising a Business Development or Sales team. Proven experience in the BPO, RPO, or Direct Staffing industry is mandatory. Expert-level proficiency in outbound prospecting, including cold calling, email sequencing, and LinkedIn Sales Navigator. Strong analytical skills with the ability to diagnose why a campaign or representative is underperforming using specific data metrics. Mastery of the full sales cycle: prospecting, discovery, objection handling, and closing. Ability to create and implement performance recovery strategies when KPIs are not met. Excellent written and verbal communication skills with a focus on value-based selling. Advanced experience with Apollo, Aircall, and LinkedIn Sales Navigator. Familiarity with multi-channel sales sequencing tools and advanced CRM reporting. Experience developing custom sales training modules and rebuttals for the staffing industry. Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Jeddah, Saudi Arabia; Makkah, Saudi Arabia The Building Automation Maintenance Engineer (Maintenance Engineer – Systems) will be responsible for maintaining, monitoring, troubleshooting, and continuously improving the Niagara 4-based Automation System (IKAS) and Integrated Fire Alarm Automation System (IFAS) . The role involves system health monitoring, fault diagnosis, user and system administration, software backup management, network coordination, and support for automation system expansion and optimization. Key Responsibilities Monitor IKAS/IFAS functionality and prepare daily system health reports. Investigate system alarms and faults, identify root causes, and implement corrective solutions. Create and manage Niagara 4 user accounts according to approved access levels. Monitor and log system-user activities and report security or access violations. Manage software backups and perform system restoration when required. Coordinate with IT teams to resolve network, server, and virtual machine issues. Support maintenance teams in resolving communication issues between Niagara and connected equipment/devices. Configure Niagara machine IP addresses, network settings, and server communication ports. Provide after-hours technical support when required. Perform system optimization, fine-tuning, and performance improvement activities. Develop and configure SQL database scripts for reporting requirements. Maintain automation-related IT equipment, including servers, workstations, and JACE controllers. Investigate and resolve security alerts raised by Operations and IT departments. Support system expansion projects and ensure vendor/contractor compliance with approved specifications. Continuously develop and maintain Niagara platforms, including system configuration and graphics accuracy. Conduct audits and inspections of automation systems. Develop software solutions to improve system performance and operational efficiency. Prepare monthly system status and performance reports. Coordinate technical activities with software developers and automation system vendors. Collaborate with various departments to develop and implement smart automation solutions. Develop departmental performance, operational, and statistical dashboards. Manage Tridium SMA agreements for Niagara stations, including software patches, bug fixes, and version upgrades. Required Competencies Knowledge of Niagara 4 , including Java and HTML5 implementation. Strong knowledge of Building Automation Systems (BAS) . Knowledge of energy conservation and building energy optimization. Strong problem-solving and Root Cause Analysis (RCA) skills. Good knowledge of fire alarm, lighting control, and power monitoring systems. Fluent in written and spoken English. Qualifications Bachelor’s degree (BSc) in Computer Science, Electrical Engineering, Electronics Engineering , or an equivalent approved discipline. Good knowledge of Building Automation Systems and related security/automation systems. Experience Minimum 7 years of overall experience in the relevant automation/building systems domain. Minimum 3 years of hands-on experience with Niagara platform-based Building Automation Systems . Experience in Niagara 4 system administration, troubleshooting, configuration, and maintenance. Experience with BAS/IBMS, fire alarm, lighting control, power monitoring, and related automation systems is preferred.

Location: Remote / Germany Orcrist is building a next generation data intelligence platform using cutting-edge technologies. We're handling petabyte-scale data with sub-second queries. Our product is a Kubernetes‑based platform delivered as B2B SaaS or as a self‑hosted on‑prem solution, including air‑gapped deployments. We enable customers across defense, law enforcement, and enterprise to turn mission-critical data into actionable intelligence. Role As Group ISB, you own the information security strategy, programme, and posture of the Vektor Group, from strategy to hands-on execution. You work in close operational partnership with the Director of Internal IT on technical controls and implementation. Your core mandate is ISO 27001 certification on the basis of BSI IT-Grundschutz, together with NIS-2 compliance: from gap analysis and controls implementation through audit readiness, ongoing maintenance, and the regulatory obligations arising under both frameworks. We build AI platforms for customers in the defence and government sector. Information security is a precondition for our business, not an afterthought. We are building the security organisation while the group grows. During this phase, everyone including leadership works hands-on: day-to-day operational security, direct support for the IT team, and tasks outside the boundaries of a traditional governance role. External consultants support the ramp-up. As the ISMS and the team mature, the balance shifts toward strategy and governance. What you'll do Build and operate the group-wide ISMS following BSI standards 200-1/200-2/200-3: structure analysis, protection needs assessment, modelling, risk analysis Create and maintain the security policy framework and processes at group level; coordinate company-specific additions Prepare and accompany ISO 27001 certification, run internal audits, work with external auditors Implement NIS-2 obligations: reporting processes, evidence management, corrective action tracking Manage risk across technical and organizational domains, including reporting to executive management Steer external consultants and service providers within the running programme Build and run the security awareness programme: training and sensitization Own incident response planning and coordinate during incidents, together with IT, Legal, and leadership Assess third-party and vendor risk, run security assessments for new tools and partners Work closely with the Director of Internal IT (technical controls: access governance, endpoint security, identity) and with platform engineering (interface to product security) Support sales and customer trust processes: security questionnaires, due diligence, customer audits Track further regulatory requirements (EU AI Act, Cyber Resilience Act, among others) and derive required action About you Several years of experience as an ISB or in comparable responsibility for information security Proven practice with BSI IT-Grundschutz: BSI standards 200-x and the Grundschutz-Kompendium, ideally including a completed certification procedure Experience building or leading ISO 27001 programmes, from gap analysis to audit readiness Solid risk management: you assess, prioritize, and communicate risk clearly to technical and non-technical audiences Willingness to work hands-on during the build-up phase Confident interaction with executive management, auditors, and customers German at C1 or above, English at B2 or above Nice-to-haves Certifications: IT-Grundschutz-Praktiker/-Berater, ISO 27001 Lead Implementer or Lead Auditor, CISSP, CISM Experience with security governance across multiple legal entities or jurisdictions Experience in regulated environments: defence, government, critical infrastructure; familiarity with VS-NfD, Geheimschutz, or AQAP Practical NIS-2 implementation experience Experience with sales-adjacent security processes (pre-sales, customer audits) What we offer Remote-first, Germany-wide: Work from wherever you do your best work, with regular team gatherings in Berlin and other off-site locations. Flexibility by default: Flexible working hours help you make work fit your life. Your setup, your way: Get a personal home-office equipment budget to create a workspace that works for you. 30 days of vacation: Take the time you need to recharge and come back with fresh energy. Keep growing: We invest in your personal and professional development. Get rewarded for impact: Performance bonuses are tied to agreed objectives and key results. A warm welcome: Every new team member gets a welcome goodie bag. Good people, good times: From summer and Christmas parties to regular team gatherings, we make time to celebrate together. A mission that matters: Work on challenges with tangible impact on public safety and national security.

Location: Singapore DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. As a Software Engineer, Research Technology, you will contribute to and grow into a small team building the software platform that powers researchers running compute-heavy analyses on very large event-stream datasets. The workload is analogous to a game engine’s replay and simulation loop, a telco’s real-time packet pipeline, or a bigtech streaming and analytics platform, applied to financial market data. Domain expertise in trading and market microstructure is welcome but not required on day one; we invest heavily in onboarding and pair every new engineer with a mentor. The stack: modern C++ for the throughput-critical ingest and simulation core, Python plus C++ bindings for research tooling, distributed compute across HPC (Slurm today, evolving). You will help deliver high-quality data, fast and flexible compute tooling, robust simulation and deployment systems, and ergonomics that let researchers iterate quickly. Work spans raw exchange data ingestion, distributed HPC orchestration, and research tooling. Key responsibilities Design, build, and maintain high-performance, scalable software and data systems used by quant researchers and trading teams. Implement raw exchange data pipelines in modern C++ and operate them at high-throughput scale. Orchestrate and improve reliability of data and compute pipelines on HPC clusters. Create ad-hoc computation frameworks and research tooling that let researchers slice, backtest, and iterate rapidly (Python + C++ integrations). Develop and maintain simulation frameworks tightly integrated with HFT/live trading platforms. Support training and deployment of quantitative models used in trading. Monitor, manage, and troubleshoot distributed platforms. Optimize codebases for performance, reliability, and resource efficiency across the full stack. Required qualifications 2+ years of professional experience building large-scale, high-performance systems; daily use of modern C++ (>=17) and Python expected. Strong CS fundamentals: data structures, algorithms, networking, OS, concurrency, and system design. Data engineering fluency: designing schemas, choosing storage formats, understanding compression and I/O trade-offs, and operating pipelines that write and read hundreds of TB. Comfortable reasoning about columnar formats (Parquet / Arrow) or their equivalents in your domain (event logs, telemetry, replays). Experience designing and operating services or platforms used by other technical users in data-intensive environments. Comfortable supporting internal users and iterating on ergonomics and workflows. Demonstrated ability to ship production software safely and repeatedly, with an obsession for data driven quality. Excellent written and verbal communication; collaborative mindset and empathy Desirable / nice-to-have Rust experience alongside C++ and Python. Experience running compute at cluster scale: job scheduling, resource management, retries, and reliability. Slurm, Kubernetes, Ray, Spark, or custom internal schedulers all count. GPU programming experience. Familiarity with ML/Deep Learning frameworks. Prior finance or market-data experience, including low-level market connectivity. Historical network / packet processing (telco, network appliances, packet-capture replay infrastructure) - any exposure. Deterministic simulation and replay systems (game engines, cell simulators, distributed-systems testing frameworks) - any exposure. Dev-productivity or platform-engineering for internal users (making other engineers or researchers faster and safer) - any exposure, including internship or open-source work. What we evaluate in the interview loop We evaluate CS fundamentals, ability to reason about correctness and performance under real constraints, code quality, communication, and clear signs of growth (asks good questions, learns fast, takes feedback well). Depth of prior industry experience is not the bar; trajectory is. We do not test market-microstructure knowledge in loops; that is taught on the job. Candidates from bigtech, telco, gaming, or research-computing backgrounds have transferable skills for this role and are actively encouraged to apply. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice . California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice . #LI-PR1

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Dammam, Saudi Arabia; Al Jubail, Saudi Arabia; Lusail, Qatar; Dubai, United Arab Emirates We are seeking an experienced HSE Coordinator to support Health, Safety, and Environmental activities for Oil & Gas operations in the Eastern Province. The successful candidate will be responsible for coordinating and monitoring HSE activities, ensuring compliance with Saudi Aramco and project HSE requirements, and promoting a strong safety culture across operational sites. Candidates with experience in both Rig/Drilling and Non-Rig Oil & Gas environments are encouraged to apply. Key Responsibilities Coordinate and monitor the implementation of HSE policies, procedures, and project safety requirements. Ensure compliance with Saudi Aramco HSE standards, client requirements, and applicable regulations. Conduct regular HSE inspections, audits, and site safety assessments. Identify unsafe acts, unsafe conditions, and potential hazards and recommend corrective actions. Monitor and support the implementation of Permit to Work (PTW), Job Safety Analysis (JSA), and risk assessment processes. Participate in incident and accident investigations, including root cause analysis and corrective action follow-up. Prepare and maintain HSE reports, inspection reports, incident reports, and safety performance records. Coordinate and conduct safety inductions, toolbox talks, HSE awareness sessions, and safety training programs. Organize and participate in emergency response drills and ensure personnel are familiar with emergency procedures. Monitor the proper use of Personal Protective Equipment (PPE) and other HSE-critical equipment. Participate in safety meetings and communicate HSE alerts, lessons learned, and safety initiatives to employees. Follow up on observations, audit findings, and non-conformances to ensure timely closure of corrective actions. Promote a proactive safety culture and encourage reporting of unsafe acts and conditions. Coordinate with project management, supervisors, contractors, and client representatives on HSE-related matters. Monitor environmental compliance, waste management, spill prevention, and other environmental protection requirements. Requirements Bachelor's Degree or Diploma in Occupational Health & Safety, Engineering, Environmental Science, or a related discipline. Minimum 5+ years of HSE experience in Oil & Gas, Petrochemical, Energy, Construction, Drilling, or Industrial projects. Previous experience working on Saudi Aramco projects is highly preferred. Saudi Aramco RTS approval/experience will be an added advantage. Experience in Rig/Drilling operations or Non-Rig Oil & Gas operations will be considered. Strong knowledge of Saudi Aramco HSE requirements, standards, and procedures. Good understanding of PTW, JSA, Risk Assessment, HAZID, Incident Investigation, and Emergency Response. Experience conducting HSE inspections, audits, toolbox talks, safety meetings, and training programs. NEBOSH IGC certification is highly preferred. Additional certifications such as IOSH, OSHA, ISO 45001, First Aid, H2S, Confined Space, or Fire Safety will be advantageous. Strong reporting, documentation, communication, and coordination skills. Ability to work independently in field and operational environments. Good command of English, both written and spoken.

Location: USA - Remote Workplace: Remote 💫 This job description was written by a person   ABOUT US Since 2013, we’ve been building a CRM that gets out of your way and helps your team sell more, faster. Now we’re building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale. We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 130-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales. ABOUT THE ROLE Our GTM org has a lot of questions. Most of the questions we care about can’t be answered by spinning up a cute dashboard. Is branded search creating new customers or capturing demand that already existed? Did the homepage redesign improve conversion, or did our traffic mix change? If we’ve got some wild ideas for our next bet, where should the money go? These kinds of big-picture questions require someone who can interrogate the metric, trace it through the warehouse, understand the business context, and turn it into action. This person will be our first Full Stack Data Analyst dedicated to GTM. You’ll work alongside GTM leadership to make consequential decisions while still staying hands-on in the nitty gritty of all the data. The best part: the way we answer these questions is changing. Effective SQL is just a few tokens away, dashboards can be Claude-ed in minutes, and teammates increasingly expect to find their own answers. You’ll build the semantic layers, context, and guardrails that make self-service possible, even trustworthy, then determine where an analyst’s expertise is indispensable. YOU ARE - An experienced analyst. You have roughly 8 years of hands-on, highly technical analytics experience. Most importantly: you’re backed by the pattern recognition that comes with having seen all sorts of hairy problems. You’re at the point in your career where you can take an ambiguous business question, dive head-first into the data, turn your findings into a decision, and bring everyone else along with you. - A bridge between the technical and the business. You can build a model in dbt, work directly in Snowflake, and translate it into something actionable. You’ll partner closely with our Lead Analytics Engineer but you need to be willing and able to dive in and self-serve. - Fluent in the quirks of GTM data. Attribution, channel definitions, UTMs, bots and broken tracking are known quantities. You don’t need to have been a dedicated GTM Analyst, but you should certainly know your way around this part of the business. - Pushing the boundary of what AI means for analytics. AI is writing your first-draft SQL, analysis, and reporting and you’ve shifted that energy to bringing analysis into the future: building the semantic layers, context, and guardrails that let the team self-serve trustworthy answers. - A trusted cross-functional leader. Teammates across functions and levels listen to you. You immerse yourself in the context of their needs and bridge gaps in understanding. - Fiercely independent and accountable. You welcome a vague ask with aplomb. You’ll scope the problem, find the dependencies, bring in the right people, and drive the work through the analysis, recommendation…all the way to a fix. - More concerned with impact than output. A polished dashboard is useful only when it changes what we do. You prioritize the questions that can materially improve acquisition, conversion, retention, and revenue. YOU WILL - Make our GTM data trustworthy. You’ll define metrics, model the funnel from first touch through paid conversion, and reconcile discrepancies across Snowflake, Segment, Amplitude, GA4, and our ad platforms. - Explain what we’re seeing. Why are trials up while paid conversion isn’t? Why are Snowflake and Amplitude disagreeing? Which channel is driving volume but producing low-quality customers? You’ll dig into the data until we understand what changed and why. - Help decide what to do next. Are we on track to hit our goals? What would another investment in paid media produce? You’ll forecast, model the tradeoffs, and empower leadership to make the best possible decision. - Own the outcome. Whether you uncover something small like broken campaign tracking or you’re focused on moving a major business metric, you’ll bring in the right people and shepherd the team to the data-driven outcome. - Define the next era of Data at Close. You’ll help us move from a queue of reactive requests to a system where an agent spots changes, assembles the context, and gets the right insight to the right person at the right time. BENEFITS - Compensation: Competitive pay plus an organization-wide goal-based bonus - Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close. - 80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay - Parental Leave: Paid leave for primary and secondary caregivers - Sabbatical: A 1-month paid sabbatical every 5 years with the team - Healthcare (US residents): Best-in-class health coverage with the majority of employee and dependent premiums covered. Two medical plans, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability. - 401k (US residents): We match your contributions up to 6%, vested immediately OUR VALUES Build a house you want to live in - Examine long-term thinking and action No BS - Practice transparency and honesty, especially when it’s hard Invest in each other - Build successful relationships with your coworkers and customers Discipline equals freedom - Keep your word to yourself and others Strive for greatness - Constantly challenge yourself and others LEARN MORE Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint https://www.close.com/blueprint.  Watch our culture video https://www.youtube.com/watch?v=maXKi1GN2MI from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany! Explore our product. Check out a demo https://www.close.com/demo-site! OUR HIRING PROCESS We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume. We use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered. Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy. If you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.

Location: Remote UK Workplace: Remote About the Starknet Foundation The Starknet Foundation is the steward of Starknet, a permissionless validity rollup designed to scale the world’s most important blockchains without compromise. Having pioneered ZK-STARK technology to scale Ethereum, we are now entering a new era as the first network to settle simultaneously on both Bitcoin and Ethereum. Joining the Starknet Foundation now places you at the epicenter of this pivotal phase and offers a rare, ground-floor opportunity to shape how Starknet's core growth verticals evolve: from BTCFi and privacy to quantum resistance and real-world assets. This is a unique chance to build the infrastructure that turns the world's most secure assets and most sensitive use cases into productive, scalable capital for a billion users, and it requires exceptional talent. We're looking for people who think in systems, operate well in ambiguity, and are motivated by long-term impact over short-term wins. If you want your work to outlast a market cycle and define how decentralized systems actually scale, this is the place to do it. About the Role: We're hiring a senior deal-maker for our Growth team. You'll own strategy and execution across Starknet's priority verticals (such as Privacy, Bitcoin, Quantum, and RWA) and work at the intersection of commercial negotiation and structuring. That means building the financial models and incentive structures (revenue share, token incentives, vesting, earn-outs) that make a partnership work for both sides, not just sourcing the relationship. We're looking for someone who has done this kind of structured deal work professionally, eg: at a top-tier bank, consultancy, or law firm, and has since developed real crypto/DeFi fluency and relationships, rather than someone whose entire background is Web3 BD. If you've negotiated complex commercial terms from term sheet to close and want to apply that skill set to the highest-leverage infrastructure decisions in crypto, this role is built for you.   What You’ll Bring - Senior generalist with a proven ability to operate cross-functionally across strategy, BD, partnerships, and product development. - Demonstrated ability to build complex financial models, structure incentive/economic terms (e.g., token incentive design, revenue share, earn-outs, vesting/cliff structures), and negotiate multi-party commercial agreements from term sheet to close. - Crypto and DeFi native with minimum 5+ years of experience. - Ideal background in banking, management consulting or legal training, with experience at a Tier one company within the industry. - Strong commercial and research skills, including the ability to build clear business cases and financial models. - A deep crypto network and a track record of building senior relationships with DeFi protocols, LPs and financial institutions that generated revenue/growth. What You Need To Succeed - Self-starter with high energy, motivation, and ambition. - Comfortable defining success for a specific vertical, identifying gaps and reallocating efforts toward the highest-value opportunities. - Proven ability to influence senior executives and work effectively with stakeholders across the organisation. - Strong deal experience and negotiation skills What You’ll Do - Take ownership of strategy and execution across the Growth team's priority verticals (Privacy, Bitcoin, Quantum, RWA), with the flexibility to shift focus as new opportunities and priorities emerge. - Identify, negotiate and manage partnerships end-to-end to extend and strengthen Starknet’s infrastructure stack. - Develop commercial proposals that drive growth across the Starknet ecosystem. - Work with product, ecosystem and marketing teams to identify and build new solutions that drive partner ecosystem success. - Partner with legal, finance, and operations teams to support existing and upcoming partnerships. - Represent Starknet at conferences and industry events to enhance visibility and connection to top-tier projects. Location: We are a globally dispersed, remote-first organization. However, for this role we are partial to candidates based and with networks in: APAC (Singapore/HK) and NYC.

Location: Goma, DRC About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. About GiveDirectly in the DRC GiveDirectly DRC was established in 2018 to enable cash transfers to poor and rural populations via mobile phones, thereby promoting food security, poverty reduction, and financial inclusion. We aimed to demonstrate the operational feasibility and cost-effectiveness of transferring large volumes of money digitally in one of the world's least developed countries. Since its inception four years ago, GiveDirectly DRC has used mobile phones to transfer over $14 million to more than 65,000 beneficiaries in four provinces: South Kivu, North Kivu, Ituri, and Kinshasa. GiveDirectly's activities in the DRC have expanded to include, among other things: compelling proofs of concept for mobile-based cash transfers; and the implementation of innovative technologies to target disadvantaged urban populations in Kinshasa, in collaboration with the DRC's social protection agency, the DRC Social Fund. The delivery of contactless cash to beneficiaries in Beni and Bunia affected by the economic consequences of COVID-19. You will be joining Give Directly DRC at an exciting time in its history, as we are establishing and hope to launch several new programs and strengthen our partnership with the DRC government. About the Role As Senior Manager, Operations (DRC), you'll build and lead the operational backbone behind GiveDirectly's programs in the country. You'll direct the support services team end-to-end — HR, logistics, procurement, and administration — while managing a team of managers. You'll design a procurement strategy that keeps goods and services flowing efficiently and reliably across provinces, own fleet and logistics management as the program scales, and manage the operational budget with an eye for efficiency. You'll also support the Country Director on HR strategy — recruitment, training, and performance — and design the systems needed for a much larger footprint across provinces, from procurement to digital tools that improve scalability. This is a role for someone who can build systems as readily as they can lead people, and who's energized by both strategic design and the operational details that make it real on the ground. What You’ll Do: Lead the DRC support services team end-to-end — HR, logistics, procurement, administration, and office management — including direct oversight of managers Develop and drive a procurement strategy ensuring efficient, compliant, and resilient sourcing across provinces, and own fleet and logistics management as the program scales Manage the operational budget, forecasting and driving efficiency across procurement, logistics, and administrative spend Support the Country Director on HR strategy — recruitment, training, performance management, and talent density — through oversight of the HR function Design systems and processes to support a much larger footprint across provinces, anticipating future needs and identifying AI and digital opportunities to improve scalability Coach and develop support services managers to build operational excellence beyond individual contribution Maintain a compliance and operational risk register, and lead internal spot checks, audit preparedness, and action plans in partnership with Finance and Internal Audit Own donor reporting, budget tracking, and donor visit coordination, and serve as the primary point of contact between the Country Office and GSS on operational and compliance matters Own the Operational Knowledge Base and lead onboarding, training, and localization of materials as the team grows Requirements: Bachelor’s degree in a relevant field (management, administration, finance, or related); a master's degree is an asset Minimum 6 years of experience in operations management, with a track record of transforming informal systems into structured, compliant, and scalable ones, including direct oversight of managers Strong financial and budget management skills, with experience managing an operational budget Proven experience maintaining a risk register and working closely with internal/external audit functions Experience developing and coaching managers, with comfort delegating execution while retaining accountability for results Strong digital fluency, with experience using and training teams on multiple platforms (Google Suite, Salesforce, Asana, Guru, Slack) Familiarity with international NGO standards and donor compliance frameworks Experience navigating the DRC's complex legal environment, including labor law and immigration requirements Strong alignment with GiveDirectly's values Excellent written and oral communication skills, including ability to communicate fluently in English and French with high level stakeholders Professional proficiency in French and English required; knowledge of Congolese Swahili and/or Lingala is an asset Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here . Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income. Base Salary: $94,500 Bonus at Target Performance: 10% (~$9,450, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $11,057 in 2025) Estimated Total Compensation at Target: $103,950+ This role is onsite in Goma, DRC. We welcome candidates based in the DRC as well as those willing to relocate to be based in the DRC. #LI-REMOTE Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide !

Location: Goma, DRC About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. About GiveDirectly in the DRC GiveDirectly DRC was established in 2018 to enable cash transfers to poor and rural populations via mobile phones, thereby promoting food security, poverty reduction, and financial inclusion. We aimed to demonstrate the operational feasibility and cost-effectiveness of transferring large volumes of money digitally in one of the world's least developed countries. Since its inception four years ago, GiveDirectly DRC has used mobile phones to transfer over $14 million to more than 65,000 beneficiaries in four provinces: South Kivu, North Kivu, Ituri, and Kinshasa. GiveDirectly's activities in the DRC have expanded to include, among other things: compelling proofs of concept for mobile-based cash transfers; and the implementation of innovative technologies to target disadvantaged urban populations in Kinshasa, in collaboration with the DRC's social protection agency, the DRC Social Fund. The delivery of contactless cash to beneficiaries in Beni and Bunia affected by the economic consequences of COVID-19. You will be joining Give Directly DRC at an exciting time in its history, as we are establishing and hope to launch several new programs and strengthen our partnership with the DRC government. About the Role As Senior Manager, Programs (DRC), you'll help bring GiveDirectly's programs in the Democratic Republic of Congo to life — owning their end-to-end execution, from operational design to on-the-ground delivery. You'll blend strategic thinking with hands-on problem-solving: designing systems that work, catching risks before they escalate, and using data to drive continuous improvement. You'll also lead people, managing a team of managers and field staff, while partnering closely with the Program Director and Country Director to shape what comes next. It's a role for someone who's energized by both the big picture and the operational details that make it real. What You’ll Do: Develop detailed project management plans for all our programs and drive them through successful end-to-end execution Design operational models for new programs — including targeting, payments, and customer service — and define, monitor, and report on key operational and efficiency indicators Identify operational vulnerabilities, such as fraud or reputational risk, and implement mitigation solutions aligned with the risk framework set by the Program Director Analyze program-level data to diagnose the causes of underperformance and drive continuous quality improvement Partner with Tech and Data teams to design surveys and ensure data integrity in Salesforce Directly manage a team of managers, with oversight of field teams and call centre at multiple levels Support the Program Director and Country Director in scoping new programs, including operational feasibility and risk assessment. Manage partner relationships with key operational partners with oversight of scoping, contracting and ensuring the terms of our agreements are respected. Develop materials for engagement with donors and other external stakeholders in order to represent our work externally. Requirements: Minimum 6 years of experience managing and implementing programs within international NGOs or a comparable operational environment; experience in cash or money transfer programming is an asset Work experience in the DRC, or strong knowledge of the DRC context, is highly desirable Experience in team management, including recruitment, team building, and development Strong analytical thinking, with a proven ability to use data to identify problems and improve programs Experience using technology and digital tools to drive results and operational innovation Proven instinct for risk management and creative problem-solving in complex operational environments A high degree of autonomy and resilience, with the ability to thrive in a fragile, rapidly changing environment Strong alignment with GiveDirectly's values Excellent written and oral communication skills, including ability to communicate fluently in English and French with high level stakeholders Professional proficiency in French and English required; knowledge of Congolese Swahili and/or Lingala is an asset Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here . Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income. Base Salary: $94,500 Bonus at Target Performance: 10% (~$9,450, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $11,057 in 2025) Estimated Total Compensation at Target: $103,950+ This role is onsite in Goma, DRC. We welcome candidates based in the DRC as well as those willing to relocate to be based in the DRC. #LI-REMOTE Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide !

Location: Amsterdam DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. As a Trading Systems Engineer, you’ll have an opportunity to exercise your extensive skills while helping solve complex technical problems.  You’ll work closely with trading, infrastructure and software development teams to provide smooth support for our technology. We’ll ask you to communicate directly with exchanges, traders and developers to iron out any problems that arise. Qualifications & Skills: Minimum of 5 years working in trade support, site reliability engineering or related fields Bachelor’s degree in STEM or related field Familiarity with trading platforms and financial markets Thrives in high-pressure situations while working alongside traders, developers and other engineering teams Strong problem-solving skills and the ability to troubleshoot technical issues under pressure Excellent communication skills, both written and verbal Knowledge of Linux/Unix environments Experience with scripting languages such as Python and Bash for automation tasks Ability to devise complex SQL database queries and updates Basic networking knowledge, including multicast, TCP/IP, DNS, DHCP and common network troubleshooting tools What you’ll be working on: Maintaining the health and availability of a world class trading eco-system Responding to support requests from our traders and software engineers Contributing to our automation and monitoring solutions, reducing manual configuration and improving uptime Liaising with external trading partners, such as financial exchanges and clearing firms, to resolve technical issues Onboarding new trading desks, trading systems and technologies For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice . California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice . #LI-MM1

Location: London DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. As a Trading Systems Engineer, you’ll have an opportunity to exercise your extensive skills while helping solve complex technical problems.  You’ll work closely with trading, infrastructure and software development teams to provide smooth support for our technology. We’ll ask you to communicate directly with exchanges, traders and developers to iron out any problems that arise. Qualifications & Skills: Minimum of 5 years working in trade support, site reliability engineering or related fields Bachelor’s degree in STEM or related field Familiarity with trading platforms and financial markets Thrives in high-pressure situations while working alongside traders, developers and other engineering teams Strong problem-solving skills and the ability to troubleshoot technical issues under pressure Excellent communication skills, both written and verbal Knowledge of Linux/Unix environments Experience with scripting languages such as Python and Bash for automation tasks Ability to devise complex SQL database queries and updates Basic networking knowledge, including multicast, TCP/IP, DNS, DHCP and common network troubleshooting tools What you’ll be working on: Maintaining the health and availability of a world class trading eco-system Responding to support requests from our traders and software engineers Contributing to our automation and monitoring solutions, reducing manual configuration and improving uptime Liaising with external trading partners, such as financial exchanges and clearing firms, to resolve technical issues Onboarding new trading desks, trading systems and technologies For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice . California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice . #LI-MM1

Location: Goma/Bukavu/Kinshasa, DRC About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. About this role The Risk Management Program Manager is responsible for preventing, detecting, mitigating and investigating the field-based risks associated with delivering millions of dollars to thousands of poor households across a portfolio of countries. The Program Manager (PM) will work with the Internal Audit Director and the wider Internal Audit team to design innovations to manage the risks associated with cash transfers. Reports to: Director, Internal Audit Level : Manager Location: Remote - Goma/Bukavu/Kinshasa, DRC with a requirement to overlap with an East Africa timezone by at least 3 hours. Role Summary Supports overall Global Internal Audit (IA) strategy. Overall risk manager for the countries in their portfolio. In partnership with the Country Director (CD), lead the development of the country IA strategy. Supports on all project design at all stages (project inception, proposal creation, project design, risk register creation, ongoing project risk management, project closure). Leads (or where relevant, delegates) all country syncs with CD. HR oversight (not direct management) for all countries in their portfolio. Takes direct lead on certain, more sensitive and high risk investigations in portfolio (as determined by CD and IAD). Manages Internal Audit for each country in their portfolio Manages Internal Audit Manager (IAM) directly. Supports admin oversight and procurement for the IA team in country (ensuring docs are in order etc). Carries out regular spot checks on country operations and ensures IAM is doing their checks and documenting them. Seeks to develop and analyze data we have but also look for new ways to spot and reduce fraud. Visible point of contact for country team and part of country management team where relevant. Leads coordination with other internal teams (such as Safeguarding, Programs, and Tech) as well as external partners, such as Telcos where needed. Visits each country in portfolio at least 1x per year for field visits. Roles and responsibilities: Project Design (25%) Represent IA in country project design conversations, including development of strategic risk management measures. Owning development of project-specific Internal Audit proposals detailing audit rates, audit approaches, e.t.c. for new projects and discussing these with CD. Oversee community risk scoping exercises and ensure full scoping report is submitted to IAD and CDs for all new projects. Ensure that customized risk registers are created for all new projects; ensure that risk registers for ongoing projects are updated regularly. Review implementation tools, e.g. enrollment surveys, to better align them to risk detection, mitigation and prevention. Systems Orientated risk monitoring (45%) Owning and monitoring IA metrics / KPIs in countries of portfolio and owning correction of dropping or critically missed metrics. Overall owner (accountable) of country project workbooks detailing workplans and staffing, tech related requirements and activity timelines. Define and review risk classifications based on projects and country level activities. Hold weekly (or bi-weekly) meetings with Country Directors in each country you are assigned. Lead the development of escalation protocols for different types of risks and monitor implementation of the protocols by country managers. Lead the transparent, accountable and where needed collaborative investigation of high risk cases. Support the IAM to undertake community based fraud intelligence monitoring exercises and escalate any identified risk trends to the CD and IAD. Monitor the traffic and trends of risk reporting and flag high risk countries and projects to the CD and IAD. Support the IAD with tech-related fraud prevention innovations work through different inputs as may be requested from time to time. Where relevant, build in-country relationships with fraud management stakeholders (for example, MoMo provider telcos) for sustainable fraud resolutions in-country. Conduct spot checks on both the programs and IA operations to ensure high quality and identify any abnormalities. Build and manage in-country project related stakeholder relationships; working with different in-country teams to ensure IA deliverables are tracked as per workplan. Write and share with the IA - Director, quarterly productivity reports and/or project specific retrospectives (or progress reports). People Management (10%) Directly manages Internal Audit Managers in all countries you are assigned. Conduct regular check-ins with Direct Reports. Conduct performance reviews for direct reports every quarter and provide a report of the same to the IA-Director and CD where relevant. Indirectly support the AFMs and FOs in the countries you are assigned. Develop a team with a high capacity for problem solving, critical thinking, and strong analytical and communication skill. Conduct regular skip-level meetings with AFMs. Hiring: Directly responsible for hiring IAMs in the countries you are assigned. Create a strong overall team Manage conflicts and other risks within the team and escalate where appropriate. Promote effective team culture by encouraging recognition of positive achievements and other team-building initiatives. Model ethical behavior that encourages the team to report misconduct within GD staff, partners, community and recipients. Conduct staff career growth needs assessments (through structures surveys and 1:1 sessions) and liaise with the HR manager to deliver robust professional development sessions internally and externally. Culture Building (10%) Act as the custodian of ‘Recipients First’ Value within the team by ensuring compliance to policies and protocols of GiveDirectly. Maintain an active, visible and consistent commitment to a common standard of behavior that is required throughout every aspect of the organization as stipulated in the Code of Conduct Statement. Manage a team that is driven by individual accountability involving moving beyond corporate ‘rules-based’ behavior to ‘values-based’ behavior that promotes a greater focus on promoting individual integrity.” Identify sub-cultures within the organization that may result in safeguarding and fraud risks to recipients. Conduct annual training to country Programs teams on fraud and safeguarding mitigation requirements as outlined in GD policies. Other responsibilities (10%) Supports Director on reflecting on and rethinking the Global IA strategy and mandate. Supports Director on utilizing AI and technology to improve GD’s fraud risk management systems. Participates in weekly IA management meetings and weekly sprints to discuss cross-team activities. Support on country external audits where requested. Support on non-field based fraud management on an as-needed basis in your countries of operation. Proactively identify and flag ways to improve the efficiency and effectiveness of IA’s operations. Support other country of operations outside of portfolio where necessary. What you’ll bring: Internal audit / risk management background - 3+ years leading audit, compliance, or risk functions, ideally in a role that combined strategy design with hands-on fieldwork (not just desk audits). Fraud investigation experience - has personally led or overseen sensitive/high-risk investigations, not just routine checks. People management - directly managed a team, including hiring, performance reviews, and conflict management. Cross-country or multi-site portfolio experience - managed risk/audit across several countries or regional units simultaneously, since this role owns a country portfolio. Field-based operations exposure - comfortable with in-person field visits (at least 1x/year per country) in low-resource or humanitarian/development settings, not purely office-based audit work. Stakeholder management - experience liaising with external partners and internal cross-functional teams (Safeguarding, Programs, Tech). Data/analytics fluency - experience using data to detect fraud trends, build KPIs/metrics, and monitor risk reporting, plus openness to AI/tech-driven fraud prevention tools. Program/project design experience - has contributed to project design, risk registers, and proposal creation, ideally in an NGO, cash-transfer, or development-sector context. Report writing at a senior level - track record producing strategy documents, quarterly reports, and retrospectives for leadership. Fluency in both English and French. Alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. Why work at GiveDirectly? At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including: A positive and supportive team with opportunities for advancement A demonstrated commitment to helping all staff develop and grow A competitive salary, including bonus A robust health benefits plan (exact details will vary by country) Unlimited PTO (that we encourage staff to take!) Read more about our ongoing diversity, equity, and inclusion efforts here and about our decision to move our central support teams to remote first here . Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here . Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income. Base Salary: $ 75,100 Bonus at Target Performance: 10% (~$ 7,510 with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $ 8,787 in 2025) Estimated Total Compensation at Target: $ 82,610 #LI-REMOTE Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide !