Location: San Francisco; Austin; New York City
Workplace: Hybrid
We’re looking for a Deal Desk Lead to help our GTM teams structure and close deals that support durable revenue growth. You’ll partner with the field, the Head of Revenue Operations, and Finance and Legal leadership to balance customer needs with company priorities.
You’ll own Deal Desk end to end and build the team as we grow. This is a hands-on role for someone who moves with urgency and finds workable solutions, not simply obstacles or approval paths.
WHAT YOU’LL DO
- Partner with the field: Engage early on complex opportunities, understand customer needs, and remove obstacles to close. Bring Sales, Finance, and Legal together to resolve issues quickly.
- Structure deals and balance trade-offs: Shape pricing, discounts, commitments, and payment terms. Weigh customer value, revenue, profitability, and risk, offering practical alternatives rather than a simple yes or no.
- Own review and approvals: Run a responsive process for nonstandard deals and exceptions. Apply policies consistently and escalate decisions beyond your authority with clear options and a recommendation.
- Ensure accurate execution: Ensure quotes, order forms, approvals, and CRM records reflect agreed terms. Resolve discrepancies before signature and enable clean handoffs to billing and post-sale teams.
- Own quote-to-order requirements and delivery: Define business requirements, priorities, and acceptance criteria for quote-to-order workflows. Hold Systems accountable for building and delivering against them, owning business acceptance testing and sign-off.
- Scale the function: Build playbooks, approval frameworks, and field enablement that reduce recurring friction. Use deal and exception patterns to recommend improvements to pricing and commercial policy. Hire, coach, and develop the Deal Desk team as the business grows.
WHAT YOU BRING
- Relevant experience: 4+ years in Deal Desk, commercial operations, or a related function in SaaS or another high-growth industry, including complex deal structuring and approvals.
- Exceptional business partnership: A track record of earning Sales’ trust through responsiveness, practical solutions, and sound commercial judgment that protects the business.
- Autonomy and extreme ownership: The ability to prioritize independently, surface risks early, and drive issues to resolution without close supervision.
- Commercial judgment and precision: Strong analytical skills and exceptional attention to detail across deal economics, terms, and documentation, even under tight deadlines. You distinguish material risks from issues that should not hold up a deal.
- Tact and communication: The ability to handle Sales exception and clarification requests tactfully, influence stakeholders, and escalate to senior leadership appropriately.
- Hands-on systems expertise: Experience with CRM, quoting or CPQ tools, and approval workflows, plus the ability to translate field needs into actionable business requirements.
- AI perspective and drive: A strong perspective on how AI is changing traditional quote-to-order workflows, and a passion for putting that perspective into practice across the business.
- People management: Experience managing and developing direct reports, with the ability to build a team while remaining hands-on.
NICE TO HAVE
- Evolving business models: Experience with consumption-based, usage-based, or hybrid subscription models.
- Enterprise complexity: Experience with enterprise procurement and multiyear agreements.
Location: San Francisco; Austin; New York City
Workplace: Hybrid
We’re looking for a Deal Desk Lead to help our GTM teams structure and close deals that support durable revenue growth. You’ll partner with the field, the Head of Revenue Operations, and Finance and Legal leadership to balance customer needs with company priorities.
You’ll own Deal Desk end to end and build the team as we grow. This is a hands-on role for someone who moves with urgency and finds workable solutions, not simply obstacles or approval paths.
WHAT YOU’LL DO
- Partner with the field: Engage early on complex opportunities, understand customer needs, and remove obstacles to close. Bring Sales, Finance, and Legal together to resolve issues quickly.
- Structure deals and balance trade-offs: Shape pricing, discounts, commitments, and payment terms. Weigh customer value, revenue, profitability, and risk, offering practical alternatives rather than a simple yes or no.
- Own review and approvals: Run a responsive process for nonstandard deals and exceptions. Apply policies consistently and escalate decisions beyond your authority with clear options and a recommendation.
- Ensure accurate execution: Ensure quotes, order forms, approvals, and CRM records reflect agreed terms. Resolve discrepancies before signature and enable clean handoffs to billing and post-sale teams.
- Own quote-to-order requirements and delivery: Define business requirements, priorities, and acceptance criteria for quote-to-order workflows. Hold Systems accountable for building and delivering against them, owning business acceptance testing and sign-off.
- Scale the function: Build playbooks, approval frameworks, and field enablement that reduce recurring friction. Use deal and exception patterns to recommend improvements to pricing and commercial policy. Hire, coach, and develop the Deal Desk team as the business grows.
WHAT YOU BRING
- Relevant experience: 4+ years in Deal Desk, commercial operations, or a related function in SaaS or another high-growth industry, including complex deal structuring and approvals.
- Exceptional business partnership: A track record of earning Sales’ trust through responsiveness, practical solutions, and sound commercial judgment that protects the business.
- Autonomy and extreme ownership: The ability to prioritize independently, surface risks early, and drive issues to resolution without close supervision.
- Commercial judgment and precision: Strong analytical skills and exceptional attention to detail across deal economics, terms, and documentation, even under tight deadlines. You distinguish material risks from issues that should not hold up a deal.
- Tact and communication: The ability to handle Sales exception and clarification requests tactfully, influence stakeholders, and escalate to senior leadership appropriately.
- Hands-on systems expertise: Experience with CRM, quoting or CPQ tools, and approval workflows, plus the ability to translate field needs into actionable business requirements.
- AI perspective and drive: A strong perspective on how AI is changing traditional quote-to-order workflows, and a passion for putting that perspective into practice across the business.
- People management: Experience managing and developing direct reports, with the ability to build a team while remaining hands-on.
NICE TO HAVE
- Evolving business models: Experience with consumption-based, usage-based, or hybrid subscription models.
- Enterprise complexity: Experience with enterprise procurement and multiyear agreements.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
PRODUCT AT BASETEN
Baseten is building a new cloud for AI. Our ambition is to make inference, training, and agent execution part of one coherent platform, and to shape how the next generation of AI products gets built. Product decisions here reach from the economics of GPU infrastructure to the abstractions developers build on every day.
We’re hiring builders and tastemakers with the ambition to help create that future. You should bring a strong point of view about what should exist, the taste to make complex technology feel simple, and the technical judgment to build it alongside engineers, researchers, and designers. You’ll work directly with customers and forward deployed teams, turn emerging capabilities into new possibilities for developers, and carry an idea from early conviction through to production and adoption.
THE ROLE
Build the future of AI model routing, where every task gets the right model, automatically.
Today, developers often have to choose between models that are faster, cheaper, or more capable. But the right model isn't always the same for every request.
Grid is Baseten's intelligent model routing platform, designed to help developers get the best possible results across open and frontier models without manually managing every decision.
We're starting with coding agents, where model choice can have an enormous impact on quality, speed, and cost.
As Product Manager for Grid, you'll work with engineers, researchers, and customers to build a new category of AI infrastructure. You'll help shape how intelligent routing works, how developers control it, and how we prove it's better than choosing a single model.
RESPONSIBILITIES
- Own the product roadmap for Grid, from early developer adoption to production deployments and enterprise expansion.
- Work with researchers and engineers to improve intelligent model selection, routing policies, fallbacks, and controls.
- Build evaluation frameworks that measure real-world outcomes, including task quality, completion time, latency, and total cost.
- Shape the developer experience for onboarding, configuration, observability, and routing decisions.
- Help customers understand why a model was selected and give them confidence and control over how routing behaves.
- Work through technical challenges involving conversation history, tool compatibility, prompt caching, retries, and routing overhead.
- Partner with GTM and customers to turn early pilots into sustained adoption and revenue growth.
REQUIREMENTS
- Experience building and commercializing AI/ML products or developer platforms, with demonstrated adoption or business impact.
- A technical background in software engineering, ML engineering, research, or equivalent hands-on experience.
- Experience working with researchers or ML engineers on model behavior, evaluation, or learned systems in production.
- Strong understanding of AI model quality, latency, cost, and the tradeoffs involved in optimizing across them.
- Excellent developer product instincts, with an appreciation for both simple APIs and enterprise-level controls.
- Hands-on experience using coding agents and a strong point of view on where automation helps developers and where they need control.
- Comfort building emerging products where the technical approach and customer expectations are still evolving.
NICE TO HAVE
- Experience with LLM gateways, model routing, AI agents, coding harnesses, or multi-model platforms.
WHAT SUCCESS LOOKS LIKE
Developers can build better AI applications without having to manually choose and optimize every model. Grid consistently delivers measurable improvements in quality, speed, or cost, and becomes a trusted part of customers' production AI stacks.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
We're looking for a Documentation Engineering Manager to lead this work. What you’ll do Lead the execution, development, and prioritization of the Docs Engineering team while remaining hands-on in both technical writing and engineering.
Location: Singapore
Workplace: Remote
Coder is looking for a Senior Sales Development Representative (SDR) to fuel our growth by generating qualified pipeline for our Enterprise Account Managers. You’ll help bring Coder’s Environment-as-a-Service platform to some of the world’s largest companies that are adopting AI-driven development at scale.
This role is all about creating opportunities: finding and engaging the right prospects, uncovering the pain points Coder can help with, and setting up qualification calls that set our EAMs up for success. You’ll play a critical role in driving Coder’s outbound motion and helping large organizations build software faster, more securely, and at scale through the collaboration of AI coding agents and human developers.
What you’ll do here
- Generate qualified opportunities for EAMs through targeted outbound prospecting
- Conduct multi-channel outreach across phone, email, and LinkedIn using tools like SalesLoft, Sales Navigator, ZoomInfo, 6sense, and Nooks
- Research target accounts and key personas to craft personalized and value-driven messaging
- Set up qualification calls for EAMs to run and advance through the sales cycle
- Work closely with EAMs to strategize account outreach and hand off qualified opportunities seamlessly
- Maintain accurate activity and lead data in CRM and engagement platforms
- Collaborate with marketing to align messaging and campaigns to drive higher response rates
- Stay sharp on developer tooling, platform engineering, and AI-driven development trends to speak credibly with prospects
What we’re looking for
- Currently based in Singapore
- 1-3 years in outbound SDR or BDR roles within SaaS or developer-focused technology companies
- Proven ability to generate pipeline through outbound cold calling, emailing, and social selling
- Experience with SalesLoft, LinkedIn Sales Navigator, ZoomInfo, 6sense, and similar prospecting tools
- Strong written and verbal communication skills; able to clearly articulate technical value propositions
- Grit, curiosity, and the ability to handle rejection while maintaining a positive, proactive mindset
- Highly organized and self-motivated with a focus on measurable goals and continuous improvement
- Eagerness to learn about developer tools, DevOps, platform engineering, and AI workflows
Bonus tacos if you have
- (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!)
- Prior experience selling into engineering or DevOps personas
- Familiarity with AI and GenAI developer tools
- Knowledge of open source ecosystems or cloud-native technologies
- Experience collaborating closely with Account Executives in an enterprise sales motion
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: London, United Kingdom
Workplace: fully
C
About the Company
Global University Systems (GUS) is one of the world’s most dynamic, inclusive, and diverse education organisations. GUS is an international network of higher education institutions, brought together by a shared passion for accessible and industry-relevant qualifications. We deliver a wide variety of programmes, including bachelor’s degree programmes, master’s degree programmes, professional training, English Language training, and corporate & executive education. When someone chooses to study at one of our institutions, whether on campus in Europe, North America, Asia or even in their own home, they are joining a network of over 100,000 students worldwide. When you decide to work with GUS, you will be joining an industry leading, global organisation that has a reach in over 150 different countries.
Role Summary
Are you a gifted wordsmith with a knack for transforming ideas into compelling stories that engage audiences and drive action? As a Creative Copywriter at GUS, you will leverage innovative writing techniques and digital tools to captivate our prospective students and meet our organizational goals. We're looking for creative individuals with a passion for excellence and a drive for results.
As a Creative Copywriter, you will contribute to GUS' worldwide content initiatives, harnessing the power of technology and digital platforms to create unique and engaging campaigns that resonate with our brand's ethos. Your work will span across various channels, including organic and paid social media, PPC, SEO and local marketing efforts, harmonizing these elements to build a best-in-class content portfolio.
To excel in this role, you should be an exceptional communicator with a proven ability to conceptualize and implement creative ideas. You should know when to apply technology to accelerate the writing process and when human creativity is essential to the process.
To be an ideal candidate, you will have had extensive experience producing powerful written content for multinational companies. You should be a natural team player who wants to contribute to a creative environment where everyone can produce their best work.
If you're a passionate communicator who is excited by the prospect of shaping the future narratives of our brands and making an impact on a global scale, we invite you to apply for this exhilarating opportunity.
Key Activities and Responsibilities
As a Creative Copywriter at GUS, you will be responsible for:
· Developing compelling and creative copy for various organic and paid mediums, including social media, PPC, SEO, print and digital campaigns, and email journeys, while ensuring consistency in tone, style, and voice across all platforms and institutions.
· Utilizing technology and AI tools to enhance the copywriting process, while understanding when a human touch is necessary for the crafting of content.
· Working in alignment with the overall company's goals and marketing strategies, ensuring that your written content supports these objectives and helps to deliver the desired message to the targeted audience.
· Staying up to date on the latest trends in content and copywriting, implementing best practices in daily tasks and continuously seeking innovative ways to improve the quality and impact of written content.
· Working in coordination with the marketing teams to maintain a content calendar that aligns with the company's broader marketing and business goals.
· Ensuring all content and communication efforts take diversity, equity and inclusion (DEI) into consideration.
· Contributing to content audits on a regular basis to assess the effectiveness of our copywriting efforts, providing useful recommendations for improvements based on key metrics and analysis.
· Assisting in managing relationships with GUS’ internal brand partners, ensuring clear, persuasive and effective copy is provided for all collaborative efforts.
· Maintaining a high level of quality control to ensure all produced copy aligns with brand guidelines and is free of errors.
Qualifications and Education
Essential
· Undergraduate level or equivalent work experience
Desirable
· Digital marketing qualification
· Writing qualification
Experience
· Significant (5+ years) experience in creative copywriting for multiple channels, including social media, PPC, SEO, content marketing and PR.
· Demonstrated experience (2+ years) in a team-oriented environment, with the ability to collaborate and contribute to team projects.
· Strong research and analytical skills, including the ability to understand audience sentiment, analyse content performance and optimize copy based on performance data.
· An understanding of, and demonstrated interest in, emerging technologies that may impact copywriting including generative AI, automation tools, and data analytics.
· Strong project management skills, including the ability to manage multiple projects simultaneously, while ensuring timely execution.
· Excellent communication and interpersonal skills, including the ability to effectively present ideas to internal stakeholders and collaborate with cross-functional teams.
· Proven experience working collaboratively with an international team.
· Strong problem-solving skills and the ability to think strategically and creatively to continually improve the company's content and copywriting strategy.
· Expertise in Microsoft Office, particularly Word and PowerPoint.
· Fluency in English with excellent writing and editing skills, with a strong grasp of grammar and style.
· Knowledge of AP Style or other major style guides is a plus.
· A portfolio of work that demonstrates your writing abilities and creative skills.
· A demonstrated passion for the educational space
· Experience with content-related tools and services including SEO tools (such as SEMRush, Ahrefs), social media management tools (such as Buffer, Hootsuite) and content management systems (such as WordPress).
· Experience in digital marketing including SEO, social media advertising and content marketing.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Other information
Please note this position is only available on our Consultancy agreement.
We acknowledge receipt of your resume for a position at Global University Systems and sincerely appreciate your interest in our company.
We will screen all applicant CVs and select the candidates whose qualifications and experience meet our requirements. Please note due to the high volume of applications we will only contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Location: London, United Kingdom
Workplace: fully
C
About the Company
Global University Systems (GUS) is one of the world’s most dynamic, inclusive, and diverse education organisations. GUS is an international network of higher education institutions, brought together by a shared passion for accessible and industry-relevant qualifications. We deliver a wide variety of programmes, including bachelor’s degree programmes, master’s degree programmes, professional training, English Language training, and corporate & executive education. When someone chooses to study at one of our institutions, whether on campus in Europe, North America, Asia or even in their own home, they are joining a network of over 100,000 students worldwide. When you decide to work with GUS, you will be joining an industry leading, global organisation that has a reach in over 150 different countries.
Role Summary
Are you a gifted wordsmith with a knack for transforming ideas into compelling stories that engage audiences and drive action? As a Creative Copywriter at GUS, you will leverage innovative writing techniques and digital tools to captivate our prospective students and meet our organizational goals. We're looking for creative individuals with a passion for excellence and a drive for results.
As a Creative Copywriter, you will contribute to GUS' worldwide content initiatives, harnessing the power of technology and digital platforms to create unique and engaging campaigns that resonate with our brand's ethos. Your work will span across various channels, including organic and paid social media, PPC, SEO and local marketing efforts, harmonizing these elements to build a best-in-class content portfolio.
To excel in this role, you should be an exceptional communicator with a proven ability to conceptualize and implement creative ideas. You should know when to apply technology to accelerate the writing process and when human creativity is essential to the process.
To be an ideal candidate, you will have had extensive experience producing powerful written content for multinational companies. You should be a natural team player who wants to contribute to a creative environment where everyone can produce their best work.
If you're a passionate communicator who is excited by the prospect of shaping the future narratives of our brands and making an impact on a global scale, we invite you to apply for this exhilarating opportunity.
Key Activities and Responsibilities
As a Creative Copywriter at GUS, you will be responsible for:
· Developing compelling and creative copy for various organic and paid mediums, including social media, PPC, SEO, print and digital campaigns, and email journeys, while ensuring consistency in tone, style, and voice across all platforms and institutions.
· Utilizing technology and AI tools to enhance the copywriting process, while understanding when a human touch is necessary for the crafting of content.
· Working in alignment with the overall company's goals and marketing strategies, ensuring that your written content supports these objectives and helps to deliver the desired message to the targeted audience.
· Staying up to date on the latest trends in content and copywriting, implementing best practices in daily tasks and continuously seeking innovative ways to improve the quality and impact of written content.
· Working in coordination with the marketing teams to maintain a content calendar that aligns with the company's broader marketing and business goals.
· Ensuring all content and communication efforts take diversity, equity and inclusion (DEI) into consideration.
· Contributing to content audits on a regular basis to assess the effectiveness of our copywriting efforts, providing useful recommendations for improvements based on key metrics and analysis.
· Assisting in managing relationships with GUS’ internal brand partners, ensuring clear, persuasive and effective copy is provided for all collaborative efforts.
· Maintaining a high level of quality control to ensure all produced copy aligns with brand guidelines and is free of errors.
Qualifications and Education
Essential
· Undergraduate level or equivalent work experience
Desirable
· Digital marketing qualification
· Writing qualification
Experience
· Significant (5+ years) experience in creative copywriting for multiple channels, including social media, PPC, SEO, content marketing and PR.
· Demonstrated experience (2+ years) in a team-oriented environment, with the ability to collaborate and contribute to team projects.
· Strong research and analytical skills, including the ability to understand audience sentiment, analyse content performance and optimize copy based on performance data.
· An understanding of, and demonstrated interest in, emerging technologies that may impact copywriting including generative AI, automation tools, and data analytics.
· Strong project management skills, including the ability to manage multiple projects simultaneously, while ensuring timely execution.
· Excellent communication and interpersonal skills, including the ability to effectively present ideas to internal stakeholders and collaborate with cross-functional teams.
· Proven experience working collaboratively with an international team.
· Strong problem-solving skills and the ability to think strategically and creatively to continually improve the company's content and copywriting strategy.
· Expertise in Microsoft Office, particularly Word and PowerPoint.
· Fluency in English with excellent writing and editing skills, with a strong grasp of grammar and style.
· Knowledge of AP Style or other major style guides is a plus.
· A portfolio of work that demonstrates your writing abilities and creative skills.
· A demonstrated passion for the educational space
· Experience with content-related tools and services including SEO tools (such as SEMRush, Ahrefs), social media management tools (such as Buffer, Hootsuite) and content management systems (such as WordPress).
· Experience in digital marketing including SEO, social media advertising and content marketing.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Other information
Please note this position is only available on our Consultancy agreement.
We acknowledge receipt of your resume for a position at Global University Systems and sincerely appreciate your interest in our company.
We will screen all applicant CVs and select the candidates whose qualifications and experience meet our requirements. Please note due to the high volume of applications we will only contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Location: Subang Jaya, Malaysia
Workplace: hybrid
Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone.
This exciting role within the Business & Process Department could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us.
We are a family-owned global manufacturer of construction materials and within our Group, our 43,500 team members in 90 countries across 320 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.
In Asia Pacific, since the 1990s Knauf has been established as a leading and trusted brand for drywall products and system solutions. Today, with over 5,500 experienced, talented, and diversified people operating nearly 35 production facilities and offices across the region, coupled with an extensive expertise-backed sales and support network, our teams deliver the best of Knauf to our customers, while supporting positive changes to the industry and communities where we operate – in Australia, China, Korea, Japan, India, Thailand, Indonesia, Vietnam, Philippines, Malaysia, Singapore, Central Asia, and the Caucasus.
Reporting into
Senior Business Process Manager
, we are searching for a team member to join us as
Process Excellence & Digital Transformation Manager (SAP)
.
Can you say yes?
The
Process Excellence & Digital Transformation Manager
leads regional initiatives to
simplify, standardise, and improve business processes
across Asia-Pacific. The role helps business units move from inconsistent, manual, or complex ways of working to
clearer, faster, and more efficient processes
supported by common definitions, practical guidelines, best practices, and fit-for-purpose system solutions.
The role works closely with business units, Global Process Owners, and IT to identify operational pain points, analyse root causes, and design practical improvements that can be scaled across countries. This includes
optimising SAP and other ERP processes, improving system usage and data quality, and reducing manual work
through tools such as workflows, Robotic Process Automation (RPA), system interfaces, reporting solutions, and other automation opportunities.
The successful candidate must be able to operate at both strategic and detailed levels:
influencing senior stakeholders with clear recommendations
while also working hands-on with process flows, data, system logic, and operational teams to deliver sustainable change. The role includes
people management responsibility for one to two direct reports
, guiding and developing team members to support the delivery of overall regional initiatives. The role requires strong ownership, structured problem solving, and the ability to lead through influence in a regional, multi-country environment.
What you will be doing
Process Improvement & Change Leadership
· Drive end-to-end process improvement initiatives, from problem definition through to solution design and implementation
· Define and monitor success measures to assess adoption, process performance and realized business outcomes using feedback and data to drive continuous improvement.
· Lead structured root cause analysis (e.g. data-driven analysis, process diagnostics) to identify underlying issues in business processes and systems.
· Design practical, scalable process solutions, balancing standardization, control, and local business needs.
· Act as a change agent, proactively challenging the status quo and guiding stakeholders through change.
· Translate complex analysis and process issues into clear, compelling executive-level narratives, recommendations and business cases that enable senior management decision making
Project & Stakeholder Management
· Take end-to-end ownership of assigned transformation initiatives, independently driving progress, resolving ambiguity and escalating decisions or risks where appropriate
· Gather, document, and prioritize detailed business requirements.
· Lead or support
User Acceptance Testing (UAT)
, ensuring solutions meet real business needs.
· Act as a trusted partner to Global Process Owners, providing strong APAC input into global designs.
Digitization & System Enablement
· Identify opportunities to
digitize and automate manual or inefficient processes
.
· Work closely with IT and data teams to translate business requirements into system and reporting solutions.
· Support regional digitization efforts through:
· Clear functional specifications
· Data and logic validation
· Hands-on testing and iteration
People Management & Team Enablement
· Coach and guide team members to strengthen
process thinking, problem-solving capability, and business partnering skills
.
· Set clear priorities, expectations, and ways of working to ensure the team delivers against agreed objectives.
· Drive team performance by providing regular feedback, removing roadblocks, and enabling ownership of key deliverables.
What we would love for you to have
Minimum
8 years’ experience
in business process improvement, business analysis, or a similar role.
Proven ability to diagnose complex business and system problems, perform deep root cause analysis, design and implement pragmatic, data-driven solutions
Strong working knowledge of at least one
SAP module (e.g. SD, FI/CO, PtM)
with an understanding of associated business processes and data structures
Hands on experience designing or implementing workflow automation solutions (e.g.
Microsoft Power Platform/ Power Automate, SAP Build Process Automation, Nintex, ProcessMaker or other similar platforms
) or Working knowledge of
basic coding or scripting
to support digitization and automation (e.g.
Python, JSON, SQL
)
Cross-functional SAP knowledge across multiple modules
SAP BW / business intelligence and reporting solutions such as Tableau or Power BI
Experience mapping end-to-end processes with Business Process Model and Notation(BPMN) or similar process-modelling standards
What happens next?
Your application will be reviewed by our Hiring Team to determine if your experiences and skills are what we are looking for in the role. If you are, our Talent Acquisition representative will contact you promptly to arrange for next steps.
At Knauf, we are committed to creating a diverse and inclusive workplace where everyone has the opportunity to succeed. For information about how we collect, use and protect your personal data during the recruitment process, please read our
Privacy Notice For Job Applicants
. The hiring legal entity is
Malaysia
.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Software Engineer on GitLab's Authentication team, you'll be the technical lead for how every user, application, token, and automated agent proves who it is on GitLab.com, Self-Managed, and Dedicated.
We're an OAuth 2.0 and OpenID Connect (OIDC) provider for millions of users. We also accept identity from enterprise identity providers through Security Assertion Markup Language (SAML) and Lightweight Directory Access Protocol (LDAP). Behind that sit more than ten token types and several session methods that grew inside the Ruby on Rails monolith. You'll help us move this work onto GATE, GitLab's new authentication and authorization platform. GATE exchanges external credentials for short-lived tokens at the edge through a Secure Token Service written in Go.You'll set our technical direction, lead the hardest protocol and migration work yourself, and help senior engineers own the rest.
Our projects include:
OAuth across Cells:
Making OAuth clients, grants, and tokens work when users and organizations live in different cells
Global identities:
One user identity that works across organizations and cells
Token consolidation:
Reducing the number of token types and moving token issuance and validation out of the monolith
Identity for artificial intelligence (AI) agents and workloads:
OAuth for Model Context Protocol (MCP) clients, workload identity federation, and service identities with narrow scopes
What you'll do
Own the technical direction for authentication protocols at GitLab, including OAuth 2.0, OIDC, SAML, and token exchange, across the Rails monolith and GATE services.
Write and drive design documents and architecture decision records (ADRs) for multi-quarter work, then break that work into increments that ship behind feature flags.
Lead migrations that must not break existing customers: token formats, client and grant state, and session behavior on GitLab.com, Self-Managed, and Dedicated.
Be hands-on in the most complex parts of the code, in Ruby on Rails and Go, and review the designs and merge requests of other engineers.
Agree interface contracts with the GATE Core, GATE Infra, Authorization, and Tenant Scale (Cells and Organizations) teams, and keep them current as the architecture changes.
Treat authentication as a security and availability boundary: threat-model new flows, add rate limits and abuse controls, and lead the technical response to authentication incidents.
Mentor senior and intermediate engineers on the team and raise the protocol and security knowledge of the whole group.
Work asynchronously with engineers in India, Europe, and the Americas, with most decisions made in writing.
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
Significant experience building and running production authentication or identity systems at scale, with technical leadership across teams that moves unclear problems to written decisions and shipped code.
Deep, hands-on knowledge of OAuth 2.0 and OIDC: authorization code with Proof Key for Code Exchange (PKCE), refresh token rotation, token exchange, client registration, scopes, and JSON Web Tokens (JWTs) with signing keys and key rotation.
Working knowledge of SAML 2.0 single sign-on and enterprise identity integration (LDAP, System for Cross-domain Identity Management (SCIM), or similar).
Strong production experience in Ruby on Rails or Go, willingness to work in both, and experience with careful refactors, feature-flagged rollouts, and backward-compatible migrations in large, long-lived codebases.
A security mindset. You think about token theft, replay, revocation, and blast radius before you think about elegance.
Experience with multi-tenant software as a service (SaaS) systems, including data isolation and performance under high request volume.
Clear, concise written English and comfort working in an all-remote, asynchronous company.
Optional experience: authentication libraries (Doorkeeper, Devise, or OmniAuth), passkeys or multi-factor authentication, workload identity, gateways or policy engines, AI agent authentication, or multi-region architectures. Contributions to identity standards or open source identity projects are also welcome.
About the team
The Authentication group is part of the Security Platform stage, alongside Authorization, GATE Core, GATE Infra, Secrets Manager, and other security teams. We own sign-in, single sign-on, OAuth, and personal and service tokens. Our work touches every GitLab customer, and much of it is on the critical path for Cells and for GitLab's AI agent platform.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Los Angeles, USA
Riot’s Data Engineers build tools and data products that help teams understand and improve the experience of players worldwide. They work across data pipelines, data modeling, data infrastructure, and data quality to make large-scale data useful, reliable, and accessible.
As a Data Engineering Intern, you’ll work with data engineers, software engineers, data scientists, analysts, and game or product partners to build and improve data products. You’ll gain exposure to transforming raw data into clean, queryable datasets, designing data models, validating data quality, and supporting data pipelines. You’ll be supported by experienced team members as you learn Riot’s tools, systems, and engineering practices.
Potential Responsibilities:
Collaborate with data engineers, software engineers, data scientists, analysts, and game teams on data-focused projects.
Transform raw data into clean, documented datasets that can be queried and used by downstream partners.
Implement small data pipeline, data modeling, or data-quality tasks using established tools, templates, and technical guidance.
Support the design of relational data models and data products for game, product, or business use cases.
Help validate data for accuracy, timeliness, completeness, and sustainability.
Participate in code reviews, technical discussions, team rituals, and project planning.
Document technical proposals, implementation details, and data definitions clearly.
Learn how cloud, distributed-processing, and data-pipelining systems support Riot’s games and products.
Required Qualifications:
Graduating in the 2028 calendar year.
Currently enrolled in a Computer Science, Engineering, Data Science, or related technical degree program.
Available to work full-time hours for the 12-week internship duration.
Comfortable programming in Python or Java.
Understanding of data structures and algorithms.
Familiarity with SQL and relational data concepts such as tables, keys, normalization, or indexing.
Minimum GPA of 2.5.
Desired Qualifications:
Currently enrolled in a graduate-level (Master’s or PhD) Computer Science, Engineering, Data Science, or related technical degree program.
Experience developing a data pipeline, data model, database project, or data-driven application through coursework, internships, research, or personal projects.
Familiarity with cloud-computing basics, such as AWS or GCP.
Experience working with Linux operating systems.
Understanding of distributed systems, concurrent programming, or distributed data processing.
Familiarity with tools or frameworks such as Databricks, Spark, Flink, Hive, Kafka, Airflow, Luigi, Docker, Terraform, Kubernetes, Parquet, or Avro.
Experience with Scala, C++, Golang, or another programming language.
Familiarity with software development practices such as Git, unit testing, functional testing, or continuous integration and deployment.
Portfolio, website, GitHub, or other collection of original work.
Work Authorization
Candidates must be legally authorized to work in the United States for the duration of the program.
This position is not eligible for visa sponsorship. We do not sponsor visas for this position or internship conversions.
For this role, you’ll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We’ll consider your studies and experience, as well as your personal relationship with games. If you embody player empathy and care about players’ experiences, this could be the role for you!
Applications close January 4th, 2027
Our Perks:
Riot Internships are paid, and interns can also participate in our 401(k) plan. You can expect in-game perks and the ability to participate in our Play Fund, so you can broaden and deepen your knowledge of our players and community through games. The University Recruiting team also invites you to intern-focused events so you can connect with your fellow interns and Rioters and make the most of your experience.
Riot Games fosters a player and workplace experience that values teamwork embodied by the
Summoner's Code
and
Community Code
. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of
thriving together
and our ongoing work to build the
most inclusive company in Gaming
.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
(Remote Only)
The hourly rate for this internship is USD $53.41 - $69.28 hourly
Location: Los Angeles, USA
At Riot Games, Community Managers are responsible for providing game teams with strategic, upstream visibility into player needs and creative opportunities to exceed player expectations. For our Community, they are charged with ensuring players understand the current and future state of games. We strive to consistently and proactively manage player expectations and ensure we surprise and delight players at every opportunity.
As a Community Management Intern, you’ll work with Riot Games’ community teams to help execute programs and initiatives that deepen community engagement, build strong influencer relationships, and deliver impactful marketing communications that inspire, delight, and inform players across all of Riot’s games. You’ll help ensure our communications are both globally aligned and locally relevant to players across social media and partner with creators and influencers to bring campaigns to life. Overall, you will be part of the core team that connects our players, our brand, and our product teams to grow an engaged player community deeply connected to all of Riot’s IP.
Responsibilities:
Work across Brand, Creative, Editorial, Influencer, Social and PR teams to champion player-first ideas and help build campaigns and strategies that support goals at the global level
Assist with the creation and execution of the communication strategy for players, including through social platforms and with our community of content creators
Work with the global Publishing team to escalate player needs and provide visibility into specific behaviors and trends
Help deliver player-facing opportunities and experiences that connect the community with key beats and events.
Coordinate with global and regional partners to ensure consistent messaging and impactful campaign delivery.
Track, analyze, and report on community, influencer, and social campaign impact to optimize future efforts.
Required Qualifications:
Currently enrolled in a college, university or non-degree program
Graduating in the 2027 or 2028 calendar year
Available to work full-time hours for the 12 week internship duration
Experience or education in community management, influencer relations, marketing communications or related field
Familiarity with League of Legends, VALORANT, or Riot’s IP
Desired Qualifications:
Experience with online gaming and/or digital content creation
Familiarity with marketing communications planning and campaign integration
Comfortable working in fast-paced, highly collaborative environments
Work Authorization
Candidates must be legally authorized to work in the United States for the duration of the program.
This position is not eligible for visa sponsorship. We do not sponsor visas for this position or internship conversions.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will certainly be looking at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!
Applications close Monday, January 4th, 2027 at 11:59pm PT
Our Perks:
Riot Internships are paid, and interns can also participate in our 401(k) plan. You can expect in-game perks, and the ability to participate in our Play Fund, so you can broaden and deepen your knowledge of our players and community through games. The University Recruiting team also invites you to intern focused events so you can connect with your fellow interns and Rioters to make the most out of your experience.
Riot Games fosters a player and workplace experience that values teamwork embodied by the
Summoner's Code
and
Community Code
. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of
thriving together
and our ongoing work to build the
most inclusive company in Gaming
.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
(Remote Only)
The hourly rate for this internship is USD $33.94
Location: Los Angeles, USA
Riot Games' social channels span across numerous platforms and services to support players all across the globe. They're the primary method of communication with our highly-engaged players, supporting product releases, updates, community feedback and, obviously, memes.
As a
Global Social Media Intern
, you’ll work with Riot Games’ social media and community teams to help execute social media strategies that connect players with our games, brands, and communities around the world. You’ll support the day-to-day operations of Riot’s global social media ecosystem, including coordinating content and campaigns, maintaining channel tools and processes, and helping teams deliver timely, engaging, and player-focused communications. You’ll collaborate with regional and cross-functional teams to ensure our social media presence is globally aligned, locally relevant, and responsive to player conversations. Overall, you’ll play an important role in helping Riot build and maintain meaningful connections with players through social media, strengthening the communities surrounding all of Riot’s IP.
Responsibilities:
Work across Brand, Creative, Editorial, Influencer, Social and PR teams to champion player-first ideas and help build campaigns and strategies that support goals at the global level
Assist with the creation and execution of the communication strategy for players, including through social platforms
Assist in maintaining social media operations and admin functions, including access to channels and software tools, new staff onboarding, and best practices documentation
Help build a connection with existing players and potential new players, both with organic and paid strategies
Support with global and regional social teams with project organization, field international and cross-functional requests, oversee management of intake processes and policies.
Monitor and escalate social media discussions and platform issues
Required Qualifications:
Currently enrolled in a college, university or non-degree program
Graduating in the 2027 or 2028 calendar year
Available to work full-time hours for the 12 week internship duration
Experience or education in community management, influencer relations, marketing communications or related field
Familiarity with League of Legends, VALORANT, or Riot’s IP
Desired Qualifications:
Experience with online gaming and/or digital content creation
Familiarity with marketing communications planning and campaign integration
Comfortable working in fast-paced, highly collaborative environments
Work Authorization
Candidates must be legally authorized to work in the United States for the duration of the program.
This position is not eligible for visa sponsorship. We do not sponsor visas for this position or internship conversions.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will certainly be looking at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!
Applications close Monday, January 4th, 2027 at 11:59pm PT
Our Perks:
Riot Internships are paid, and interns can also participate in our 401(k) plan. You can expect in-game perks, and the ability to participate in our Play Fund, so you can broaden and deepen your knowledge of our players and community through games. The University Recruiting team also invites you to intern focused events so you can connect with your fellow interns and Rioters to make the most out of your experience.
Riot Games fosters a player and workplace experience that values teamwork embodied by the
Summoner's Code
and
Community Code
. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of
thriving together
and our ongoing work to build the
most inclusive company in Gaming
.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
(Remote Only)
The hourly rate for this internship is USD $35.00
Location: Tokyo; Japan
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
As a Sales Development (SDR) based in Japan, at ElevenLabs you will play a crucial role in building an effective outbound sales strategy, whilst working closely with the Account Executives.
We don’t just sell a product or custom-level solutions; we are partnering with enterprises to help them generate new experiences and monetisation opportunities at scale with our breakthrough voice technology.
IN THIS ROLE YOU WILL
- Conduct research to identify potential leads and prospects within the target market.
- Engage in outbound activities such as cold calling, emailing, and social media outreach to initiate contact with potential customers
- Implement personalized and effective outreach campaigns to maximize lead conversion.
- Collaborate closely with the Account Executive to exchange insights on prospect feedback, objections, and market trends.
- Continuously refine and adjust outreach strategies based on the feedback loop.
- Monitor and report key performance indicators (KPIs) related to outbound sales activities, including conversion rates, lead quality, and outreach effectiveness.
- Collaborate with the sales leadership to analyze data and optimize strategies for better results.
REQUIREMENTS
- 2-3 years outbound B2B sales experience with a track record of securing new business meetings.
- Demonstrated ability to build Opportunity sized lead lists in new markets and categories
- Experience with full suite of prospecting tools
- Demonstrated ability to build, scale process
- Demonstrated ability to nurture a team
- Curiosity - asking insightful questions and developing solutions from a foundation of knowledge and insight.
- Self-motivated, thriving as part of a team while possessing the ability to stay driven and proactive independently.
- Effective time management skills, with the ability to prioritize tasks and manage a high volume of leads.
- Excellent verbal and written communication skills in English and Japanese
Location
This role is remote-first, however there is a preference for candidates to be based in Tokyo with the option to work out of one of our offices.
#LI-remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO:
- Set the standard for great marketing and PR in a hyper growth, founder-led company.
- Work cross functionally to raise awareness of Sierra.
- Maintain overall responsibility for local marketing as well as press, public speaking and social media.
- Be a key part of Sierra’s global Marcomms team — pitching in as needed.
What You’ll Bring:
- Deep knowledge of Singapore and the ASEAN/APAC tech/business environment.
- Entrepreneurial and scrappy — you like to try new things, and you lean into risk.
- A problem solver — you roll up your sleeves and solve what’s thrown at you.
- Fast and calm — you move quickly and are poised under pressure.
- Strong execution — you deliver what you promise, to a high standard.
- Creative — you can set the standard for what drives conversation in enterprise PR.
- Excellent communicator — you have strong written and verbal communications.
- A true generalist — you've worked across marketing, communications, events or strategy, and you can switch between them in the same day.
- Great team player — you’re low ego and enjoy working with people at every level. You are good at building and maintaining relationships, internally and externally.
- Understanding of marketing, the press and social media — either from working at a company, in government or as a journalist.
- Good judgement and professionalism — you can navigate ambiguity and can be trusted with sensitive or confidential initiatives.
Even Better:
- Proven track record working in a fast paced company.
- Experience in executive marketing, abm or PR
- Strong written and spoken English.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Ireland - Dublin Office
Workplace: Hybrid
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
IT HELPDESK SPECIALIST, LEVEL 3 SUPPORT
Location: Dublin, Ireland
Work arrangement: Hybrid, with at least two days per week in the office
Coverage: EMEA and APAC
ABOUT CLICKUP
ClickUp’s mission is to make the world more productive. Our all-in-one platform helps teams plan, track, and collaborate in one place. Behind the scenes, our IT team keeps employees equipped, connected, and ready to do their best work.
We’re looking for an experienced IT Helpdesk Specialist to provide hands-on, Level 3 support for employees across EMEA and APAC. You’ll tackle complex technical issues, support our growing office presence, and help us build a secure, AI-forward approach to IT support.
WHAT YOU’LL DO
- Own complex employee support issues from investigation through resolution, knowing when to bring in other IT or Security partners.
- Troubleshoot macOS, hardware, software, connectivity, identity, and access issues for employees in office and remotely.
- Support Apple device deployment and management using Jamf and Apple Business Manager.
- Manage employee access and account changes using Okta and other business applications, following established security practices.
- Help employees with onboarding, offboarding, device setup, and equipment needs.
- Keep tickets, troubleshooting notes, and support documentation clear and useful.
- Look for opportunities to improve support processes and use AI thoughtfully to solve problems and reduce repetitive work.
- Partner with IT, Security, People Operations, and Workplace teams to support employees and offices across the region.
WHAT WE’RE LOOKING FOR
- At least 5 years of experience in IT support, helpdesk, service desk, desktop support, or a similar role.
- Strong macOS troubleshooting skills and hands-on experience with Jamf, Okta, and Apple Business Manager.
- Experience investigating and resolving complex support issues with a methodical, service-minded approach.
- A solid understanding of IT fundamentals and basic AI principles, including how to use AI tools responsibly and assess their output.
- A security-first mindset, including care with employee data, device security, identity verification, and access.
- Clear communication and the ability to make technical issues understandable to people with different levels of technical experience.
- Ability to support employees across EMEA and APAC and work from our Dublin office at least two days a week.
- Willingness to travel between Dublin and London as needed, with potential travel to the US or other parts of Europe when business needs require it.
NICE TO HAVE
- Experience with Bash, scripting, coding, or automation. You don’t need to be a software engineer: we value practical problem-solving and thoughtful use of AI-assisted tools.
- Experience supporting employees across multiple offices or time zones.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Vancouver, BC, Canada
Position Title:
Senior Game Producer
Studio/Department:
Everquest Legends/Production
Employee Type: Full Time
Location:
Remote ( within BC, Canada)
Salary Range:
$
110,000.00 - $120,000.00
CAD
Ravenwake Games is the newest studio within Enad Global 7, a global leader in video game development and publishing. Backed by iconic franchises such as EverQuest®, PlanetSide®, DC Universe™ Online, Dungeons & Dragons Online®, The Lord of the Rings Online™, Magic: The Gathering Online, and MechWarrior®, we draw on a legacy of genre‑defining experiences. We’re committed to delivering entertainment that inspires, engages, and unites players around the world. At Ravenwake Games, our mission is to craft immersive worlds that bring players together, build vibrant communities, and deliver unforgettable gameplay at every turn.
THE OPPORTUNITY
The Senior Producer will be responsible for overseeing and managing the game development process for EverQuest Legends. This position will be reporting to the Executive Producer (EP) and will be responsible for:
Project Management & Planning
Execute on game vision, design, and roadmap under the direction of EP
Build, maintain, and adjust development roadmaps, sprint plans, and milestone schedules
Work with the development team to ensure that all major engineering and design updates are documented in Confluence and tracked and updated in Jira
Ensure that engineering, art, and design efforts remain on schedule, that milestones are met, and that the game adheres to the approved design documents
Identify production bottlenecks or technical roadblocks early and actively remove team blockers to keep development moving from pitch to gold master
Cross-Functional Coordination
Bridge gaps between engineering, art, design, audio, QA, marketing, and external partners, ensuring alignment on what ships and when
Coordinate with publishing team on marketing plan, visual assets, gameplay capture, website updates, community management, and other publishing needs for the game
Stakeholder Communication
Serve as the primary communication link between the day-to-day development team and upper management or publishing executives
Communicate effectively with the development team to ensure that game development remains on track and adheres to design plan
Communicate effectively with EP and provide regular status updates on game development and obtain necessary approvals
Resource & Budget Allocation
Track financial resources, manage contracts, control scope creep, and prevent project delays
Assist EP in setting the budget and managing the development team to ensure budget is met and updated as necessary
Assist EP in determining staffing needs and lead the hiring effort
Requirements/Preferences
Relevant/related Game Producer experience of 4 years.
SCRUM Master certification or equivalent work experience.
Strong project/program management skills.
Strong experience with JIRA/Agile/Waterfall/SCRUM development with hard deadlines.
Be Aware of Fraudulent Recruiting Activities
Ravenwake Games
will never ask applicants for social insurance numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or through online messaging apps (WhatsApp, Hangouts). We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview.
**Ravenwake is an Equal Opportunity Employer.**
Location: Home-based, Mexico
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Role Summary
We are seeking an exceptionally organized, tech-forward Talent Operations Associate to join our Global Talent Acquisition team. As our first Talent Operations Associate in Mexico City, you will bridge the gap between high-touch candidate coordination and cutting-edge Talent Operations for Americas hiring.
We are looking for someone with a genuine passion and proven experience in AI and automation who can leverage emerging tools to drive process efficiencies and improve our operational capabilities such as streamline scheduling, unblock logistics challenges, and build data-driven dashboards. If you are comfortable working consultatively with senior stakeholders, being proactive and assertive in securing interviewer availability, and excited to redefine how hiring operations run, this role is for you.
This is a hybrid role, with 3 days in office.
Key Responsibilities
- AI-Driven Scheduling & Logistics: Own complex, multi-time-zone interview scheduling. Actively leverage AI tools and workflow automation to resolve interviewer declines, optimize availability, and eliminate manual coordination bottlenecks.
- Assertive Stakeholder Management: Partner directly with senior leaders, hiring managers, and interviewers. Confidently hold stakeholders accountable to SLAs, manage expectations, and secure necessary calendar availability.
- Data & Analytics (Dashboarding): Build and maintain recruitment and scheduling dashboards to track key metrics (e.g., interviewer bandwidth, time-to-schedule, drop-off rates) and transform raw operational data into actionable insights.
- Interviewer Enablement & Training: Manage and optimize interviewer training and shadowing programs, ensuring a scalable, consistent pool of qualified interviewers across all departments.
- ATS Optimization: Partner with the team to manage, configure, and optimize our talent tech stack (Ashby), testing new features and AI integrations to improve pipeline velocity.
Required Qualifications
- 2+ years of experience in high-volume, multi-region/country interview coordination, talent operations, or a similar recruitment support or operations function.
- Proactive Problem-Solving: A resourceful, solution-oriented mindset able to resolve high-friction scheduling logistics while simultaneously troubleshooting broader operational challenges across the hiring lifecycle.
- AI & Automation Proficiency: Proven experience or a demonstrated passion for using AI tools, prompt engineering, or workflow automations to solve operational inefficiencies.
- Data Fluency: Demonstrated ability to work with hiring data and build reporting dashboards to identify bottlenecks and guide decisions.
- Strong Executive Presence: Confident, tactful communication skills with the ability to manage senior stakeholders and hold them accountable to timeline commitments.
- Tech-Savvy: Hands-on experience with modern Applicant Tracking Systems (ATS) to manage candidate pipelines.
- Strong Project Management: Ability to prioritize, organize and manage multiple projects in various stages with ease.
Preferred Experience
- Direct experience with Ashby (ATS).
- Hands-on experience building custom dashboards or using business intelligence tools.
- Background in a high-growth technology, AI, or Fintech environment.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
ГибридleadSan Francisco; Austin; New York City
ГибридSan Francisco; New York
УдалённоseniorSingapore
London, United Kingdom
London, United Kingdom
ГибридSubang Jaya, Malaysia
Bangalore, India
СтажёрLos Angeles, USA
СтажёрLos Angeles, USA
СтажёрLos Angeles, USA
УдалённоTokyo; Japan
ОфисSingapore
ГибридIreland - Dublin Office; You’ll tackle complex technical issues, support our growing office presence, and help us build a secure, AI-forward approach to IT support; Experience supporting employees across multiple offices or time zones; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
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