Location: Singapore
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Legal Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal. Legal Product Specialists collaborate closely with Harvey’s Customer Success Managers and Account Executives to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel at private equity firms and Fortune 500 companies—serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency.
Legal Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers and Account Executives to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations.
You will be the face of Harvey in APAC—building trust with partners and counsel at top firms, corporates, and asset managers; advising them on how Harvey can transform research, drafting, diligence, and compliance; and feeding market insights back to Product and GTM more broadly.
WHAT YOU’LL DO
- Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into their daily practice.
- Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.
- Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.
- Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
- Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer’s lens.
- Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.
- Contribute to customer-facing content geared toward the APAC region (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.
- Support the credibility and brand of Harvey in the APAC region as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.
WHAT YOU HAVE
- Based in Singapore and eligible to work in the region.
- A valid practicing certificate with 3+ years experience as a qualified lawyer at a top-tier firm.
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
- Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos.
- Strong understanding of legal processes and challenges faced by legal professionals.
- Curiosity about AI’s potential to transform the legal industry.
- Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.
PLEASE FIND THE APPLICANT PRIVACY FOR THIS REGION HERE https://www.harvey.ai/legal/singapore-applicant-privacy-notice.
#LI-EL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Sofia, Bulgaria; Plovdiv, Bulgaria
Driving the next generation of wealth.
Digital assets are redefining how wealth is created, used, and transferred. Since 2018 at Nexo, we have been building the future model of financial wealth - dynamic, accessible, and designed for a new generation of forward-thinking investors.
But technology alone doesn’t drive progress. People do.
We are a team of builders, strategists, analysts, creatives, and operators united by a shared mindset: advancement. We move fast, think long term, and take ownership. We challenge ideas, not people. We value clarity over noise and impact over optics.
What makes Nexo different?
We shape industry trends. We rethink how wealth works and build solutions that reflect that belief.
That requires a certain kind of person.
You will thrive here when you think independently and act decisively, take ownership without waiting for permission, and care deeply about quality, long-term value, and disciplined execution. The people who succeed at Nexo bring analytical depth, sound judgment, and resilience - but also curiosity and the drive to keep improving.
This is an environment for people who want to lead, create, and elevate what already exists. If building what’s next excites you, you’ll feel at home at Nexo.
Official website:
nexo.com
Your role:
Build and maintain operational and product Key Performance Indicator (KPI) definitions based on high-level business requirements. Leverage your in-depth understanding of the existing data warehouse structure and content to ensure accurate and meaningful KPIs.
Generate data-backed actionable insights that drive informed and strategic business decisions.
Support team members and stakeholders by providing clear documentation and the ability to explain metrics, dimensions, and KPIs in a concise and understandable manner.
Ensure data consistency and accuracy by defining and executing QA automation and reconciliation processes, guaranteeing reliable and trustworthy data.
Generate insightful reports from the data warehouse using visual reporting tools or direct queries, enabling stakeholders to make informed decisions.
Develop analytical and statistical data models to provide comprehensive research and valuable insights aligned with high-level business requirements.
Translate business needs into technical requirements for reporting or data warehouse enhancements, bridging the gap between business objectives and technical implementation.
Train stakeholders on how to effectively use self-service Business Intelligence (BI) tools, empowering them to access and interpret data independently.
Collaborate with stakeholders, including executives, product managers, and engineers, to address data-related issues and fulfill their data requirements.
Create data tools for business departments that facilitate the building and optimization of our product, positioning us as an innovative industry leader.
Discover and employ meanignful AI-driven optimizations in your day-to-day tasks.
Partner with cross-area teams to support self-service data initiatives.
What makes you stand out:
A robust data analytical background, enabling you to handle complex data analysis tasks with confidence.
Proficiency in using BI reporting tools, (preferably Tableau), to present data in a visually compelling and user-friendly manner.
Experience in defining requirements for software or data engineers, ensuring effective communication and alignment between teams.
Expertise in designing and executing SQL queries, mapping and reconciling data sources, and troubleshooting data issues, ensuring data integrity.
The ability to perform root cause analysis on business results and processes based on collected data, deriving actionable insights to drive improvements.
Proven experience collaborating with cross-functional teams in a dynamic environment, showcasing adaptability and teamwork skills.
Familiarity with banking, financial, and/or crypto Key Performance Indicators (KPIs) and concepts, which allows you to quickly grasp and address industry-specific requirements.
Knowledge or experience in statistical and data modeling techniques is considered a plus.
Nexo benefits:
Competitive and rewarding remuneration package.
Annual performance-based bonuses.
Comprehensive Learning Hub for continuous growth.
Hybrid work model: primarily office-based with scheduled home office flexibility.
A dynamic and inspiring environment with cutting-edge projects.
Career development opportunities in a global leader driving the next generation of wealth.
Customizable personal benefits package.
Wellness benefits include additional health insurance, all-access sports cards, team-wide sports activities, standing desks, and blue light glasses.
Free parking with a designated space, free electric bikes, and public transportation cards.
Fresh fruits, snacks, and a well-stocked office kitchen.
Regular department team buildings and company-wide team buildings.
Location: London
500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating.
Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down.
With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.
The job
About the role
Medical and scientific credibility is the foundation of Flo. It’s the core of who and what we are.
Our medical teams engage the experts on our
medical board
(120+ and counting!), establish research partnerships (Stanford University, Johns Hopkins University, Northwestern University, and others), help developers design our intuitive AI tools, check our medical accuracy, and drive medical credibility across the whole platform.
Flo’s credibility is also recognised by industry leaders. In October 2026, Google Health announced a multi-year strategic partnership with Flo, bringing together Flo’s women’s health expertise with Google’s wearable technology and AI-powered coaching. Down the line, this collaboration will include consent-based data syncing between the two apps and joint research into underserved areas of women’s health, such as perimenopause, PMOS, pregnancy and postpartum recovery. For our medical team, this means even more opportunities to shape how millions of women understand and manage their health, and to hold that work to the highest standard of medical accuracy.
We divide our Medical Advisors into two groups: the User Centric team and the Health Stream team.
The
Health Stream Medical team
looks after the predictive powers of Flo, working hand in glove with product, engineers and data science to offer a truly powerful predictive experience to the millions of people who trust Flo with their health and wellbeing.
The
User Centric Medical team
ensures that Flo’s health-related features, information and user experiences are medically accurate, relevant, understandable and genuinely useful. We provide medical expertise throughout the product development lifecycle, translating scientific evidence into accessible, actionable health experiences, and advising the wider business on what good looks like when it comes to medical credibility, and on what a clinician says a good user journey should be.
This role sits in the User Centric team. We’re looking for a fully qualified doctor with experience in women’s health and health tech, who is excited about the role AI can play in medical quality and governance. You’ll work alongside highly experienced and supportive colleagues, all experts in healthtech and passionate about improving women’s health. Our team is collaborative and always happy to share knowledge, making it a great role for someone ready to make a real impact.
What you’ll be doing
Medical expertise, content and product development
Provide expert medical guidance in women’s health, menstrual and reproductive health, fertility, contraception and related conditions
Collaborate with product managers, designers, content specialists and engineers to shape health-related features and experiences from early concept through implementation
Contribute to the design of user journeys, interactions and personalised experiences, ensuring medical information is relevant to users’ circumstances and questions
Help define the intended medical value of product features and identify opportunities to improve their practical usefulness
Support the development of onboarding flows by gathering medical research and contributing to their creation
Work with members of
Flo’s Expert Board
to peer-review concepts and ensure adherence to the latest medical guidelines
Provide expert input on medical risk assessments and on regulatory compliance in line with healthcare industry standards
Continuously improve our medical review workflows
Medical relevance and user-centred communication
Ensure health information is not only factually accurate but also relevant, understandable and appropriate to the user’s context
Adapt the depth, complexity and presentation of medical information to different user needs, levels of health literacy and stages of their health journeys
Work with content and design teams so that medical communication is clear, empathetic and consistent with Flo’s tone of voice, without compromising accuracy
Medical quality of AI-powered experiences
Contribute to medical communication principles and response quality requirements for conversational AI and other AI-powered health experiences
Evaluate AI-generated medical explanations for accuracy, relevance, clarity, completeness and practical usefulness
Help develop and refine medically appropriate response patterns that provide meaningful information while respecting clinical safety requirements
Design, test and monitor AI agents and AI-assisted workflows that improve the scale, consistency and speed of medical reviews and assessments
Apply AI in medical governance, and work with the Medical Accuracy & Clinical Safety team to ensure improvements in user experience remain consistent with established clinical safety requirements
Scientific collaboration and innovation
Stay informed about developments in women’s health research, medical communication, digital health and emerging technologies
Collaborate with scientific and product teams to turn new medical evidence into meaningful user-facing experiences
Contribute medical expertise to the exploration of new health-related product concepts
The medical face of Flo
This role may involve representing Flo as a medical voice, including appearing in in-app videos, on Flo’s social media channels, and in content created for user acquisition. Comfort in front of the camera and the ability to communicate complex medical topics clearly and warmly to a broad audience are important.
You’ll use tools such as Figma, Jira, Miro and Google Workspace to manage and deliver your work, alongside AI tools and agent frameworks (Claude, Datbricks, etc).
Your experience
Must have
Medical degree
Minimum 2 years of experience as a clinician
Experience using AI in medical governance, quality assurance or clinical review
Experience designing, integrating, validating, or evaluating AI agents and AI-assisted workflows for clinical accuracy
Experience reviewing or creating user-facing health content (e.g. articles, videos, social media, in-product messaging)
Willingness and ability to act as a medical spokesperson on camera and across Flo’s channels
Excellent command of written and spoken English (C2 level or higher)
Nice to have
Experience in women’s health, either as a GP with a proven interest or as an OBGYN
Understanding of clinical safety, medical governance and regulatory requirements in digital health products
Experience collaborating with software product development teams on consumer health technology
Experience partnering with marketing teams in a healthtech or industry setting
What success looks like
Acting as the main medical point of contact for User Centric topics across product, content and design
Aiming for 100% medical accuracy across user-facing experiences, working closely with the Medical Expert Board and in-house medical team
Bringing new, medically appropriate ideas to product and content teams
Improving the quality, speed and scalability of medical review workflows, including through AI-enabled tooling
Serving as a credible, trusted medical voice for Flo in video and social content
#LI-Hybrid
Annual Salary Range (ranges may vary based on skills and experience)
£82,000
—
£100,000 GBP
How we work
We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.
You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.
What you'll get
We support impact with meaningful reward. Here’s what that looks like:
Competitive salary and annual reviews
Opportunity to participate in Flo’s performance incentive scheme
Paid holiday, sick leave, and female health leave
Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
Accelerated professional growth through world-changing work and learning support
In-person collaboration and work in a hybrid model, with 3 days per week spent in the office
5-week fully paid sabbatical at 5-year Floversary
Flo Premium for friends & family, plus more health, pension and wellbeing perks
Diversity, equity and inclusion
Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our
privacy notice for job applicants
.
We're looking for a Performance Creative Designer with strong graphic design skills and experience using AI tools to create engaging advertising visuals for our products.
Location: Toronto, ON, Canada
Workplace: OnSite
This role is also advertised in French here https://jobs.ashbyhq.com/alan/6e716efd-c2eb-4dd5-8f4d-c920af9ef555. Both postings refer to the same position.
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🎯 THE ROLE AT A GLANCE
- Location: Toronto, Ontario. 4 days per week in our Toronto office + 1 day remote. You must live in Toronto or be ready to relocate.
- Salary: CA$ 87,000–106,000 per year, plus equity and benefits.
- Languages: Fluent written and spoken English AND French (required).
- Work authorization: You must be legally authorized to work in Canada.
- Channels: Chat and email. No inbound or outbound phone support.
- Hours: Flexible hours on working days (no week-ends)
- Team: You join a small Care team in Canada (4 people), working closely with Operations, Product, Sales and Insurance.
_____________________________________________________________
💙 WHY ALAN
Health can't wait.
Not for symptoms to get worse. Not for a six-month appointment. Not for a system to catch up. But that's exactly how healthcare works today. You wait, until you can't.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it's coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It's not solely a question of willpower. It's the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members (the people covered by Alan), and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
_____________________________________________________________
📅 WHAT YOU WILL DO DAY TO DAY
You will join a team of talented and committed customer support professionals, working closely with Operations, Product, Sales, Insurance, and many other teams. Your mission is two-fold:
1️⃣ Provide timely, transparent, and empowering customer support to Alan members and business clients, by chat and email.
- Answer questions and solve problems, and develop expertise in healthcare systems and Alan's products.
- Help members and business customers get the most value from their coverage.
- Share insights with Product and Operations to improve our products and services.
- Support new company onboardings.
2️⃣ Build the foundations to scale Care operations in Canada and improve the customer experience.
- Work with a high degree of autonomy within a small team.
- Adapt existing Care processes from France 🇫🇷, Spain 🇪🇸, and Belgium 🇧🇪 to the Canadian context, and create new processes from scratch.
- Collaborate with Product, Operations, Sales, and Insurance on strategic initiatives.
- Help shape onboarding and cross-functional improvements.
- Contribute to hiring and, optionally, mentor other Care team members.
_____________________________________________________________
🤖 HOW WE USE AI IN THIS ROLE
AI is part of how the Care team works every day, not an add-on. You will be expected to use it to:
- Structure information and prepare clear, accurate answers faster.
- Speed up repetitive tasks, so you can spend your time on the conversations that need a human.
- Improve the quality of your responses.
- Spot where a process could be simpler or automated, and help us build that improvement.
AI supports you; empathy and judgment stay yours.
_____________________________________________________________
🔍 WHAT WE ARE LOOKING FOR
Must-haves
- 2+ years of work experience.
- Fluent in written and spoken English and French. This is mandatory.
- Based in Toronto or ready to relocate, and comfortable with ~4 days per week in the office.
- Legally authorized to work in Canada.
You also
- Have a genuine passion for helping people and solving their problems.
- Have excellent communication and organizational skills, and can simplify complex topics.
- Are comfortable with technology and multi-channel support, and use AI enthusiastically (see above).
- Show empathy, initiative, adaptability, and sound judgment.
- Are comfortable in a dynamic, fast-growing environment: you adapt quickly, manage multiple priorities independently, and contribute to continuous improvement.
- Bring a constructive, growth-oriented mindset.
- Have experience mentoring or leading others, or are interested in developing these skills.
Nice to have
- Knowledge of the Canadian healthcare system.
- Experience in Operations, Project Management, Product, or Account Management.
_____________________________________________________________
🚧 THIS ROLE MAY NOT BE FOR YOU IF…
- You're looking for a stable, fully defined routine. We are building the Canadian Care operation from scratch, so processes will change.
- You prefer working fully remote. This role is in our Toronto office about four days a week.
- You're looking for a phone-based role. Support is by chat and email.
- You're not fluent in both English and French, or not authorized to work in Canada.
- You'd rather not use AI tools as part of your daily work.
_____________________________________________________________
🎁 PERKS & BENEFITS
- Competitive salary and equity.
- Six weeks of vacation and flexible working hours.
- Comprehensive health insurance, 100% covered by Alan for you and your family.
- Lunch allowance, coffee, and snacks.
- High-quality equipment, including a MacBook Air and Bose noise-cancelling headphones.
- Fully reimbursed TTC monthly pass.
- 4% employer matching through our Group RRSP program.
- Learning and development opportunities.
- Extended parental leave.
_____________________________________________________________
⚙️ IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES
If this role matches your experience, interests, or career direction, we would love to hear from you, even if you don't tick every "You also" box above. The must-haves (languages, location, work authorization) are firm.
We want our team to reflect a diversity of experiences and backgrounds. Alan is committed to accessible recruitment.
Learn more about About Alan https://alan.com/about, Careers https://alan.com/careers, our Medium https://medium.com/alan, blog https://blog.alan.com/, and Glassdoor https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm.
Location: Toronto, ON, Canada
Workplace: OnSite
Cette offre est également disponible en anglais ici https://jobs.ashbyhq.com/alan/5c71238c-2b3c-41c6-8ffc-bab9fe4944b3. Les deux annonces concernent le même poste.
_________________________________________________________________
🎯 LE POSTE EN BREF
- Lieu : Toronto, Ontario. 4 jours par semaine dans notre bureau de Toronto + 1 jour en télétravail. Tu dois habiter à Toronto ou être prêt(e) à déménager.
- Rémunération : 87 000–106 000 $ CA par année, plus rémunération en actions et avantages sociaux. Détails. https://alan.com/en/careers/a/salary-equity
- Langues : français ET anglais courants, à l'oral comme à l'écrit (indispensable).
- Autorisation de travail : tu dois être légalement autorisé(e) à travailler au Canada.
- Canaux : clavardage (chat) et courriel. Pas d'appels téléphoniques, entrants ou sortants.
- Horaires : horaires flexibles les jours ouvrables (pas de fins de semaine).
- Équipe : tu rejoins une petite équipe Support au Canada (4 personnes), en lien étroit avec les équipes Opérations, Produit, Ventes et Assurance.
_________________________________________________________________
💙 POURQUOI ALAN
La santé n’attend pas.
Ni que les symptômes s'aggravent. Ni un rendez-vous dans six mois. Ni que le système rattrape son retard. Pourtant, c'est exactement comme cela que fonctionne le système de santé aujourd'hui. Vous attendez, jusqu'à ce que vous ne puissiez plus attendre.
Alan existe pour mettre fin à cette attente.
La santé est un droit universel, et nous pensons que ce droit ne peut devenir une réalité que s'il s'accompagne de prévention. Nous devons cesser de considérer la santé comme quelque chose que l'on répare, et commencer à la voir comme quelque chose que l'on construit, chaque jour. Ce n'est pas seulement une question de volonté. C'est le système de santé lui-même qui doit fonctionner pour tout le monde, de manière durable.
C'est pourquoi nous construisons le nouveau standard de l'assurance prévention. Alan est la première entreprise à intégrer assurance, prévention et soin au sein d'une seule et même expérience utilisateur saluée par tous.
Nous sommes engagés dans une aventure exceptionnelle pour bâtir une entreprise leader à l'échelle mondiale, portée par une culture unique https://alan.com/en/careers. Nous travaillons déjà avec plus de 40 000 entreprises de toutes tailles, accompagnons plus d'un million de membres (les personnes couvertes par Alan) et avons atteint plus de 800 millions d'euros de revenus annuels récurrents (ARR).
Faire de la prévention la nouvelle norme. C'est ce que nous construisons avec notre équipe de plus de 1 000 personnes. Si ce projet te parle, nous recrutons en France, en Espagne, en Belgique, au Canada, et au-delà.
_________________________________________________________________
📅 CE QUE TU FERAS AU QUOTIDIEN
Tu rejoindras une équipe de spécialistes du service client talentueux et engagés, en lien étroit avec les équipes Opérations, Produit, Ventes, Assurance et bien d'autres. Ta mission sera double :
1️⃣ Accompagner les membres d'Alan et les entreprises clientes avec rapidité, clarté et bienveillance, par clavardage et par courriel.
- Répondre aux questions et résoudre les problèmes, tout en développant ton expertise des systèmes de santé et des produits Alan.
- Aider les membres et les entreprises clientes à tirer le meilleur parti de leur couverture.
- Partager tes observations et tes idées avec les équipes Produit et Opérations pour améliorer continuellement nos produits et nos services.
- Participer à l'intégration de nouvelles entreprises clientes.
2️⃣ Construire les fondements pour faire grandir le service client au Canada et améliorer l'expérience client.
- Travailler de manière autonome au sein d'une équipe à taille humaine.
- Adapter au contexte canadien les processus déjà en place dans les équipes Support en France 🇫🇷, en Espagne 🇪🇸 et en Belgique 🇧🇪, et en créer de nouveaux en partant de zéro.
- Collaborer étroitement avec les équipes Produit, Opérations, Ventes et Assurance sur des initiatives stratégiques.
- Contribuer à améliorer l'intégration des entreprises et les initiatives transversales.
- Participer au recrutement et, si tu en as envie, accompagner et mentorer d'autres membres de l'équipe Support.
_________________________________________________________________
🤖 COMMENT NOUS UTILISONS L'IA DANS CE POSTE
L'IA fait partie du quotidien de l'équipe Support, ce n'est pas un ajout. Tu l'utiliseras pour :
- Structurer l'information et préparer plus rapidement des réponses claires et justes.
- Accélérer les tâches répétitives, pour consacrer ton temps aux échanges qui demandent une vraie présence humaine.
- Améliorer la qualité de tes réponses.
- Repérer les processus qui pourraient être plus simples ou automatisés, et nous aider à les améliorer.
L'IA t'appuie; l'empathie et le jugement restent les tiens.
_________________________________________________________________
🔍 LE PROFIL QU'ON RECHERCHE
Indispensable
- Au moins deux ans d'expérience professionnelle.
- Français et anglais courants, à l'oral comme à l'écrit. Cette maîtrise est indispensable pour le poste.
- Résider à Toronto ou être prêt(e) à déménager, et être à l'aise avec une présence au bureau environ 4 jours par semaine.
- Être légalement autorisé(e) à travailler au Canada.
Tu es aussi une personne qui…
- Aime profondément aider les gens et trouver des solutions à leurs problèmes.
- Possède d'excellentes compétences en communication et en organisation, et sait rendre simples et accessibles des sujets parfois complexes.
- Est à l'aise avec la technologie et le support multicanal, et utilise l'IA avec enthousiasme (voir plus haut).
- Fait preuve d'empathie, d'initiative, d'adaptabilité et de discernement.
- Est à l'aise dans un environnement dynamique et en forte croissance, où il faut s'adapter rapidement, gérer plusieurs priorités de manière autonome et contribuer à l'amélioration continue.
- A un esprit constructif, ainsi qu'une vraie envie d'apprendre et de progresser.
- A déjà une expérience en mentorat ou en leadership, ou souhaite développer ces compétences.
Un plus
- Une bonne connaissance du système de santé canadien. Si ce n'est pas encore ton cas, pas d'inquiétude, nous t'aiderons à monter en compétence.
- Une expérience en Opérations, en gestion de projets, en Produit ou en gestion de comptes.
_________________________________________________________________
🚧 CE POSTE N'EST PEUT-ÊTRE PAS POUR TOI SI…
- Tu cherches une routine stable et entièrement définie. Nous construisons l'équipe Support canadienne en partant de zéro : les processus vont évoluer.
- Tu préfères travailler entièrement à distance. Ce poste est basé dans notre bureau de Toronto, environ quatre jours par semaine.
- Tu cherches un poste centré sur le téléphone. Le support se fait par clavardage et par courriel.
- Tu ne parles pas couramment le français et l'anglais, ou tu n'es pas autorisé(e) à travailler au Canada.
- Tu préfères ne pas utiliser d'outils d'IA dans ton travail quotidien.
_________________________________________________________________
🎁 AVANTAGES SOCIAUX
Chez Alan, tu bénéficieras notamment de :
- Un salaire compétitif et une rémunération en actions.
- Six semaines de vacances et des horaires flexibles.
- Une assurance santé complète, prise en charge à 100 % par Alan pour toi et ta famille.
- Une allocation-repas, ainsi que du café et des collations.
- Un équipement de qualité, notamment un MacBook Air et un casque Bose à réduction de bruit.
- Le remboursement intégral de ton abonnement mensuel à la TTC.
- Une contribution de l'employeur équivalente à 4 % dans le cadre de notre programme de REER collectif.
- Des possibilités de formation et de développement.
- Un congé parental prolongé pour tous les nouveaux parents.
_________________________________________________________________
⚙️ À RETENIR : ON RECRUTE DES PERSONNES, PAS DES CASES À COCHER
Si ce poste correspond à ton expérience, à tes centres d'intérêt ou à la direction que tu souhaites donner à ta carrière, on sera ravis de lire ta candidature, même si tu ne coches pas toutes les cases de la section « Tu es aussi une personne qui… ». Les critères indispensables (langues, lieu, autorisation de travail) restent non négociables.
On veut construire une équipe qui reflète la diversité des expériences et des parcours. Alan s'engage à proposer un processus de recrutement accessible à toutes et tous.
Pour en savoir plus, consulte les pages À propos d'Alan https://alan.com/about et Carrières https://alan.com/careers, ainsi que notre page Medium https://medium.com/alan, notre blogue https://blog.alan.com/ et notre page Glassdoor https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm.
Location: Portugal
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For
Creatio is looking for an experienced
Production Stage Manager
to lead the stage production and live execution of the conference agenda at our major global conferences. This is a hands-on leadership role for someone who knows how to bring complex live stage experiences together — from stage, sound, lighting, video, and technical production to speakers, rehearsals, and the live run of show. You’ll be the person who keeps all these moving parts connected and ensures the show part of the event runs smoothly from behind the scenes.
We’re open to candidates from
corporate events as well as concerts, festivals, entertainment, broadcast, theater, and other large-scale live productions.
The role is based in
Portugal
.
Responsibilities
Own stage production and the run of show for Creatio’s major business conferences, ensuring smooth timing, transitions, and overall execution.
Coordinate all key production elements, including audio, lighting, video, staging, presentations, music, demos, and other live content.
Partner with technical vendors and production crews, ensuring the right setup, equipment, staffing, testing, and contingency plans are in place.
Lead rehearsals, sound and technical checks, and ensure all production elements are ready before going live.
Work hands-on with top business leaders, C-level executives, and A-list keynote speakers — guiding them through the entire performance journey, from briefings and rehearsals to backstage preparation, microphones, presentations, and stage entry.
Orchestrate backstage operations and coordinate stage assistants, speaker coordinators, technical teams, and other event staff.
Troubleshoot production issues and make fast, confident decisions during live events.
Contribute to event planning, production schedules, stage concepts, staffing plans, and vendor selection.
Help establish scalable production and stage-management standards across Creatio’s global event portfolio.
Support other event initiatives and projects beyond live stage production as part of the broader Events team.
Requirements
5+ years of experience
in stage management, event production, show calling, live production, concerts, festivals, broadcast, theater, or large-scale corporate events, including delivering complex live events with multiple speakers, production teams, and technical elements.
Strong practical understanding of audio, lighting, video, staging, and presentation systems, and experience managing production vendors and technical crews from planning to live delivery — you don’t need to operate every system yourself, but you should know how they work.
Proven experience working with speakers and executives — running briefings, coordinating rehearsals, and preparing them for stage.
Ability to build and manage run-of-show plans, production schedules, and contingency scenarios.
Excellent organizational and communication skills and the ability to remain calm and decisive when things change unexpectedly.
A proactive, flexible, hands-on mindset and willingness to take ownership beyond a narrowly defined production scope.
Availability for international travel and on-site event work, including occasional evenings and weekends.
Previous experience delivering international conferences in multicultural environments.
What you should expect from us
Growth & Development
: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact
: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For
Creatio is looking for an experienced
Production Stage Manager
to lead the stage production and live execution of the conference agenda at our major global conferences. This is a hands-on leadership role for someone who knows how to bring complex live stage experiences together — from stage, sound, lighting, video, and technical production to speakers, rehearsals, and the live run of show. You’ll be the person who keeps all these moving parts connected and ensures the show part of the event runs smoothly from behind the scenes.
We’re open to candidates from
corporate events as well as concerts, festivals, entertainment, broadcast, theater, and other large-scale live productions.
The role is based in
Ukraine
.
Responsibilities
Own stage production and the run of show for Creatio’s major business conferences, ensuring smooth timing, transitions, and overall execution.
Coordinate all key production elements, including audio, lighting, video, staging, presentations, music, demos, and other live content.
Partner with technical vendors and production crews, ensuring the right setup, equipment, staffing, testing, and contingency plans are in place.
Lead rehearsals, sound and technical checks, and ensure all production elements are ready before going live.
Work hands-on with top business leaders, C-level executives, and A-list keynote speakers — guiding them through the entire performance journey, from briefings and rehearsals to backstage preparation, microphones, presentations, and stage entry.
Orchestrate backstage operations and coordinate stage assistants, speaker coordinators, technical teams, and other event staff.
Troubleshoot production issues and make fast, confident decisions during live events.
Contribute to event planning, production schedules, stage concepts, staffing plans, and vendor selection.
Help establish scalable production and stage-management standards across Creatio’s global event portfolio.
Support other event initiatives and projects beyond live stage production as part of the broader Events team.
Requirements
5+ years of experience
in stage management, event production, show calling, live production, concerts, festivals, broadcast, theater, or large-scale corporate events, including delivering complex live events with multiple speakers, production teams, and technical elements.
Strong practical understanding of audio, lighting, video, staging, and presentation systems, and experience managing production vendors and technical crews from planning to live delivery — you don’t need to operate every system yourself, but you should know how they work.
Proven experience working with speakers and executives — running briefings, coordinating rehearsals, and preparing them for stage.
Ability to build and manage run-of-show plans, production schedules, and contingency scenarios.
Excellent organizational and communication skills and the ability to remain calm and decisive when things change unexpectedly.
A proactive, flexible, hands-on mindset and willingness to take ownership beyond a narrowly defined production scope.
Availability for international travel and on-site event work, including occasional evenings and weekends.
Previous experience delivering international conferences in multicultural environments.
What you should expect from us
Growth & Development
: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact
: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For
Creatio is looking for an experienced
Production Stage Manager
to lead the stage production and live execution of the conference agenda at our major global conferences. This is a hands-on leadership role for someone who knows how to bring complex live stage experiences together — from stage, sound, lighting, video, and technical production to speakers, rehearsals, and the live run of show. You’ll be the person who keeps all these moving parts connected and ensures the show part of the event runs smoothly from behind the scenes.
We’re open to candidates from
corporate events as well as concerts, festivals, entertainment, broadcast, theater, and other large-scale live productions.
The role is based in
Poland
.
Responsibilities
Own stage production and the run of show for Creatio’s major business conferences, ensuring smooth timing, transitions, and overall execution.
Coordinate all key production elements, including audio, lighting, video, staging, presentations, music, demos, and other live content.
Partner with technical vendors and production crews, ensuring the right setup, equipment, staffing, testing, and contingency plans are in place.
Lead rehearsals, sound and technical checks, and ensure all production elements are ready before going live.
Work hands-on with top business leaders, C-level executives, and A-list keynote speakers — guiding them through the entire performance journey, from briefings and rehearsals to backstage preparation, microphones, presentations, and stage entry.
Orchestrate backstage operations and coordinate stage assistants, speaker coordinators, technical teams, and other event staff.
Troubleshoot production issues and make fast, confident decisions during live events.
Contribute to event planning, production schedules, stage concepts, staffing plans, and vendor selection.
Help establish scalable production and stage-management standards across Creatio’s global event portfolio.
Support other event initiatives and projects beyond live stage production as part of the broader Events team.
Requirements
5+ years of experience
in stage management, event production, show calling, live production, concerts, festivals, broadcast, theater, or large-scale corporate events, including delivering complex live events with multiple speakers, production teams, and technical elements.
Strong practical understanding of audio, lighting, video, staging, and presentation systems, and experience managing production vendors and technical crews from planning to live delivery — you don’t need to operate every system yourself, but you should know how they work.
Proven experience working with speakers and executives — running briefings, coordinating rehearsals, and preparing them for stage.
Ability to build and manage run-of-show plans, production schedules, and contingency scenarios.
Excellent organizational and communication skills and the ability to remain calm and decisive when things change unexpectedly.
A proactive, flexible, hands-on mindset and willingness to take ownership beyond a narrowly defined production scope.
Availability for international travel and on-site event work, including occasional evenings and weekends.
Previous experience delivering international conferences in multicultural environments.
What you should expect from us
Growth & Development
: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact
: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Germany; Bosnia; Norway; Estonia; Slovenia; Italy; Netherlands; Hungary; Portugal; France; Poland; Serbia; Austria; Finland; Montenegro; Slovakia; Ireland; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece; Ukraine; Sweden
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
We're looking for seasoned Product Designers who thrive in ambiguity and challenging problem spaces.
n8n is a powerful, flexible technical tool, which means the problems you tackle as a designer are complex. Your design decisions must account for diverse user workflows, technical constraints, and how changes impact the entire platform. To thrive here, you will need to love talking to users, understanding technology, and reducing complexity and scope.
You'll be embedded in a product squad alongside a product manager and around three to five engineers, owning the user experience for your area end to end. Our design team is small but growing, so you'll shape the craft bar and the culture, not inherit them.
We're hiring designers across the following teams:
- Enterprise (two roles - Governance & Observability, and Licence & Billing): You've worked on technical B2B platforms. You've designed for scale, governance, and collaboration across teams, including permissions, environments, observability, and failure modes included and you're comfortable making deeply complex systems feel coherent and simple.
- Adore - Adoption & Retention: You have exceptional product sense and can connect disparate elements into a coherent whole. You'll take something complex, with many moving parts, and make it make sense - shaping what the visual layer of n8n becomes next. Experience with data visualisation is welcome; deep technical expertise isn't required.
- n8n Labs: As a Product Designer, you'll own discovery end-to-end, spotting the riskiest assumptions, running the research, and turning findings into decisions without waiting on a brief. You move fast, cut scope without losing what matters, and you're hands-on enough to build and ship your own prototypes, including using AI tools to get there quicker. You've got product and business judgment, not just craft; you can spot an opportunity and make the case for it. Founder or co-founder experience is a helpful signal but not a requirement.
Team assignment is confirmed at the offer stage and may be subject to change as the team structure evolves.
🎯 Regardless of the team, your main goal will be to lead end-to-end product design on complex workflows that elevate n8n's user experience, ship measurable outcomes, and raise the quality bar across our platform. To do so, here are your responsibilities:
End-to-end product design
- Lead the full design process for your team, from discovery to polished delivery, collaborating closely with PMs and engineers.
- Consistently ship high-quality, visually cohesive designs that improve the overall UX at every release.
- Work effectively on complex features and understand the underlying technology.
- Take ownership of complex, multi-faceted problems and drive them to completion with initiative and autonomy.
Research, feedback, and UX quality
- Own the direction of research for your team, decide when it's needed, choose the right methodology, and take the initiative without waiting to be told.
- Champion the user by running interviews, usability tests, and research to inform critical product and business decisions.
- Master the feedback loop by gathering, synthesizing, and acting on input while giving actionable critique to elevate teammates' work.
- Balance speed and quality in an MVP-driven environment, navigating ambiguity while maintaining a high bar.
Systems thinking and platform coherence
- Design in systems, integrating solutions into the broader n8n platform and safeguarding the product's big picture.
- Account for edge cases, constraints, and interaction details so users never end up in impossible states.
- Collaborate across teams and designers to ensure consistency and quality across shared patterns and components.
Strategy, impact, and innovation
- Shape team strategy by influencing planning, prioritization, and scope with a strong design perspective tied to KPIs.
- Explore and adopt AI and automation tools to push the boundaries of design practice and AI-powered workflows.
Senior or Staff?
We're open at both levels, and we'll calibrate with you during the process. At Senior, you own your squad's design end-to-end and ship work that raises the bar for your area. At Staff, you do that, and your influence reaches beyond your own squad - you shape patterns other designers build on, and you take on the problems that span teams. Both are hands-on: this is not a step away from the craft.
REQUIREMENTS
Must-haves
- 🎨 Product design excellence: You're proficient across product design, UX, UI, and qualitative research, delivering polished, detail-oriented work.
- 🧠 Technical mindset: You collaborate effectively with engineers and understand how software is built, including common web technologies. You don't need to write code, but you do need genuine curiosity about what's happening underneath - APIs, webhooks, data structures and how workflows actually execute.
- 🧭 Ownership & delivery: You've shipped end-to-end features in smaller teams or startups and can drive complex problems to measurable outcomes.
- ⚡ Fast, focused execution: You operate at high speed in an MVP-driven environment, balancing quality and velocity amid ambiguity.
- 📈 Outcome orientation: You use research and metrics to inform decisions and consistently deliver solutions that enable team KPIs.
- 🤝 Feedback & collaboration: You're open and non-defensive in critique and provide actionable feedback that raises the team's bar.
- 🧪 Curiosity for AI: You're enthusiastic about AI and innovation, actively exploring new tools and approaches to advance the craft.
- 📅 Experience level: You have 5+ years in product design with demonstrable impact on shipped products.
Nice-to-haves
- 💻 Front-end fluency: You can prototype using HTML/CSS/JavaScript, with or without AI coding tools, and can collaborate effectively with engineers on the result.
- 🧩 AI & automation domain: You've designed AI or automation products; familiarity with n8n is a plus.
- 🔁 Process improvement: You proactively refine team rituals and workflows to increase effectiveness.
- 📚 Continuous growth: You invest in your craft and are motivated by creating tangible product and company impact.
- 🔎 Discovery frameworks: You know methodologies like Continuous Discovery or Shape Up.
- 📊 Data-informed design: You're comfortable with metrics, A/B testing, or SQL to guide decisions.
- 🚀 Entrepreneurial drive: You've built startups or side projects that show initiative and creative problem-solving.
Why join us?
At n8n, your work won't disappear into a slide deck. You'll lead high-impact design across core product surfaces, shaping AI-powered workflows, enterprise governance and billing, and how people discover and adopt n8n, from discovery to delivery. You'll join a fast-growing, Europe remote-first company where autonomy, experimentation, and craft matter, partnering closely with PMs and engineers to ship real outcomes to a passionate global community.
Sound like a challenge you're excited to take on?
Apply now and help us build the future of automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Cardiff, London or Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London/Cardiff/UK Remote | 💰£41,300-52,250 + equity + Incentive Awards tied to your performance +
Benefits
✨
Our VAIB team⭐
Making money work for everyone is what we do at Monzo, but it only counts if it works for the people who need support the most. Our Vulnerability, Accessibility, Inclusion and Bereavements (VAIB) team is dedicated to breaking down barriers across the bank. We make sure that whether a customer is vulnerable, disabled, excluded, or experiencing a bereavement, they get a product and a service that is empathetic, accessible, and built entirely with them in mind.
🔑You’ll play a key role by...
As External Partnerships & Engagement Manager, you will strategically manage a portfolio of VAIB partnerships that bring vital specialist expertise and enhanced support to Monzo's most vulnerable customers. You will proactively identify new partnership opportunities while leveraging data and customer feedback to continuously monitor and maximize the value of your existing relationships. Ultimately, you will collaborate with cross-functional teams to translate this external insight and lived experience into tangible, practical improvements across our products, services, and customer journeys.
Manage Partnership Lifecycles:
Own the end-to-end portfolio of VAIB external partnerships, from identifying strategic opportunities to onboarding, ongoing relationship management, and appropriate exits.
Drive Data-Led Impact:
Continuously evaluate partnership performance using data and operational feedback, clearly reporting successes and confidently acting to strengthen or stop underperforming relationships.
Oversee Governance and Risk:
Partner with Supplier Operations to conduct robust due diligence, ensuring all external relationships strictly adhere to Monzo’s risk, governance, and regulatory expectations.
Translate Insights into Action:
Leverage specialist partner knowledge to identify opportunities and drive tangible improvements across vulnerable customer journeys, products, and support strategies.
Lead Lived-Experience Research:
Own the Signposting Standard and collaborate with the Research team to capture lived experiences, turning best-practice insights into clear cross-functional recommendations.
Deliver Community Engagement:
Plan external awareness campaigns, host expert listening sessions, and collaborate with Public Policy and Communications to amplify Monzo's impact and support media activity.
🤩 We’d love to hear from you if…
You have a deep understanding of VAIB principles and the barriers vulnerable customers face, driven by a strong commitment to improving customer outcomes through meaningful external collaboration.
You have proven experience managing external relationships, going beyond relationship-building to set clear objectives, build trust, and hold both internal and external stakeholders accountable for delivering measurable benefits.
You have experience evaluating partnership effectiveness using data and customer feedback, and are highly skilled at translating external expertise and lived experiences into practical, actionable recommendations for teams across Monzo.
You have a strong grasp of due diligence and risk management, ensuring all external partnerships are supported by rigorous governance and robust, accurate documentation.
You are a highly organised problem-solver capable of managing multiple competing priorities, confidently navigating challenging stakeholder conversations, and proactively course-correcting when partnerships fail to deliver their intended value.
Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!
🙌 What’s in it for you
💰 £41,300-52,250 ➕Incentive Awards tied to your performance.
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚 £1,000 learning budget each year to use on books, training courses and conferences.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more!
Read our full list of benefits
.
🌈
The application journey has 3 key steps
Recruiter call (25 minutes)
Values & Behaviours Interview (60 minutes)
Role Specific Interview (60 minutes)
This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.
You can read them here.
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
#LI-REMOTE
#LI-CB4
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the role
We're looking for a Backend Engineer to join our Repository Services team in GitLab's Create stage. The team owns the repository side of Source Code: how code gets into a repository, who may change it, and how those changes are verified. We build this as an access layer on the primitives the Gitaly team provides, for GitLab's own features and for the artificial intelligence agents now writing and pushing code alongside people.
You'll work in one of GitLab's oldest and most complex product areas, using Ruby and GraphQL across
GitLab.com
, self-managed instances, and GitLab Dedicated. Repository Services is a new team, and its first months are about reliability and support, so you'll spend real time on performance and structured query language tuning, caching, rate limiting, testing, observability, and resiliency, with experienced team members to lean on. You'll collaborate with product management, product design, testing, security, user experience research, technical writing, Gitaly, Code Review, and the other Source Code teams.
What you'll do
Develop secure, well-tested, performant features and improvements using Ruby and GraphQL.
Work through complex requirements and legacy constraints to deliver clear solutions while protecting the reliability of this critical system.
Design and maintain backend services, application programming interfaces, data models, and business logic that control how code reaches a repository, who may change it, and how it is verified.
Build on the primitives Gitaly provides and work closely with the Gitaly team.
Triage and fix bugs and support requests for the features the team owns.
Collaborate across functions and teams, both asynchronously and synchronously, and involve domain experts when their input will improve the outcome.
Use artificial intelligence agents for well-scoped work when they can speed up delivery without sacrificing quality, and critically review their output.
Write maintainable code that follows GitLab's standards and contribute to constructive code reviews.
Help strengthen reliability by monitoring production health metrics, participating in Tier 2 on-call, troubleshooting incidents, contributing to root cause analysis, and improving observability and resiliency.
Share knowledge through code review, technical documentation, and everyday collaboration while learning from others.
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
Professional experience building backend web applications, services, or application programming interfaces, with experience using Ruby and GraphQL.
An understanding of relational databases, structured query language, data modeling, caching, background processing, and backend performance practices.
Experience contributing to user-facing workflows and maintaining their underlying systems.
Experience writing backend unit and integration tests, with familiarity with the testing pyramid, Git, and collaborative code review processes.
Experience using artificial intelligence coding agents and reviewing their output, or an interest in building these skills in a complex monorepo.
Clear written and spoken English communication skills, including sharing useful status updates in a remote, asynchronous environment.
The ability to manage assigned priorities, work through ambiguity, take ownership of your work, and seek guidance when needed.
About the team
Repository Services is a small backend team in the Create stage, formed in September 2026 when Source Code split into focused teams. As the split is finalized we expect to own repository mirroring, Git Large File Storage (LFS), protected branches and Branch Rules, push rules, Code Owners (shared with Code Review), and commit and tag signing. We build on Gitaly's primitives and meet regularly with the Gitaly team, and our work serves
GitLab.com
, self-managed instances, and GitLab Dedicated.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$194,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote; Armenia; Serbia; Kazakhstan; Georgia; European Union
Workplace: Remote
🌍 Remote | UTC+8 | Core collaboration hours: 1:00–7:00 PM Manila Time
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia's fintech moment starts here.
About the role:
You'll build the microservices behind Salmon's core banking products — reliable, scalable systems supporting how millions of Filipinos manage their money.
What you'll do:
- Build scalable microservices in the JVM environment using Spring Boot, within the Core Banking Development Team.
- Work in an event-driven architecture grounded in domain-driven design (DDD) and eventual consistency.
- Collaborate across engineering to develop and scale Salmon's core banking and partner platforms.
What you'll own:
- Build and maintain reliable, scalable microservices in the JVM environment using Spring Boot.
- Design event-driven services applying domain-driven design (DDD) principles and eventual consistency.
- Build and maintain APIs and services that support core banking products.
- Contribute to internal SDKs and frameworks that streamline how teams build on shared services.
- Integrate with partner platforms and external services at scale.
- Support the development and scaling of banking and partner platforms as Salmon grows.
What makes you a strong fit:
- 3+ years of software development experience in the JVM environment, with strong Java skills (Kotlin is a plus).
- Experience using Spring Boot in a microservices environment.
- Experience working in an agile setup with continuous deployment and delivery.
- Solid understanding of event-driven architecture, domain-driven design, and eventual consistency.
- Experience with containerization and orchestration — Docker and Kubernetes preferred — in a cloud environment (AWS preferred).
- A collaborative mindset and willingness to share knowledge across the team.
What we offer:
Ownership and flexibility
- Fully remote work with core collaboration hours from 1:00 to 7:00 PM Manila time (UTC+8)
- Company-provided tools and equipment
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Location: Sri Lanka
Workplace: fully
We're Osome
- an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time.
We’re experiencing rapid growth in both client base and team, which now comprises around 500 people across our offices worldwide. As we continue to scale, we’re looking for more bright minds who are excited to make a real impact by solving complex problems.
About the Role
We are looking for an experienced and motivated Team Lead to manage a Bookkeeping team.
You will be responsible for overseeing daily reconciliation operations, ensuring tasks are completed accurately, efficiently and within agreed timelines. Working closely with the Accounting Operations management team, you will focus on driving productivity, maintaining quality standards, supporting team development and identifying opportunities to improve existing processes.
As our operations continue to grow, you will play an important role in building a high-performing team and supporting the continued development of our bookkeeping function in Sri Lanka.
What You'll Do
Lead and manage a team of bookkeepers, providing daily guidance, support and coaching to ensure consistent performance.
Oversee daily reconciliation workflows, ensuring tasks are completed accurately, efficiently and within agreed service levels.
Monitor individual and team productivity, identify areas of underperformance and implement improvement actions to achieve operational targets.
Manage daily workload distribution and task allocation, ensuring resources are utilised effectively and work progresses without unnecessary delays.
Monitor reconciliation backlogs, identify bottlenecks and take proactive action to ensure outstanding tasks are resolved within agreed timelines.
Track key operational KPIs, including productivity, turnaround times, quality and backlog levels, providing regular performance updates and actionable insights to management.
Conduct performance reviews, provide constructive feedback and support individual development plans to help team members improve and progress.
Resolve day-to-day operational challenges, escalating complex or recurring issues to management with proposed solutions.
Identify potential delays, capacity constraints and workflow issues, taking corrective action or escalating risks where necessary.
Maintain high standards of bookkeeping accuracy, identifying recurring errors and working with the team to reduce discrepancies and rework.
Support the recruitment, onboarding and training of new team members, ensuring they are equipped to perform effectively.
Identify opportunities to simplify workflows, improve existing processes and increase operational efficiency.
Support the implementation and adoption of automation, AI-driven tools and new bookkeeping technologies, providing feedback to management and Product teams.
Collaborate with Client-Facing Bookkeeping and Accounting teams to resolve reconciliation-related issues and ensure smooth handovers.
Ensure the team consistently follows internal policies, Standard Operating Procedures (SOPs) and established quality standards.
Who You Are
Bachelor's degree in Accounting, Finance or a related field. Professional qualifications such as ACCA, CIMA or CA Sri Lanka would be advantageous.
At least 3 - 5 years of experience in bookkeeping or accounting operations, with a minimum of 1 year of experience in a team leadership or supervisory role preferred.
Strong understanding of bookkeeping principles, bank reconciliations, transaction categorisation and accounting discrepancies.
Experience using cloud accounting software.
Strong organisational and time-management skills, with the ability to manage competing priorities and meet operational deadlines.
Analytical and comfortable working with performance data, operational dashboards and KPIs to identify areas for improvement.
Strong communication and interpersonal skills, with the ability to coach, motivate and support team members.
A proactive, solutions-focused mindset with an interest in improving processes, increasing productivity and adopting new technologies.
Equal Opportunity Statement
At OSOME, creating a culture where individuals of all backgrounds feel comfortable really matters.
Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. We want to ensure that we represent the diversity of talent in the society we live in today.
If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.
Location: Cardiff, London or Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London/Cardiff/UK Remote | 💰£51,200-64,700 + equity + Incentive Awards tied to your performance +
Benefits
✨
Our VAIB team⭐
Making money work for everyone is what we do at Monzo, but it only counts if it works for the people who need support the most. Our Vulnerability, Accessibility, Inclusion and Bereavements (VAIB) team is dedicated to breaking down barriers across the bank. We make sure that whether a customer is vulnerable, disabled, excluded, or experiencing a bereavement, they get a product and a service that is empathetic, accessible, and built entirely with them in mind.
🔑You’ll play a key role by…
As VAIB Strategy Manager at Monzo, you will lead and develop a high-performing team of Strategy Analysts dedicated to improving vulnerability, accessibility, inclusion, and bereavement outcomes. You will act as the bridge between overarching strategy and execution, translating business priorities into data-driven programs that deliver exceptional customer experiences. By collaborating closely with cross-functional stakeholders, you will ensure VAIB considerations are deeply embedded into all products and services while maintaining strict regulatory compliance and governance. Ultimately, you will balance empathetic people leadership with rigorous operational discipline to continuously identify emerging opportunities and drive meaningful change for our customers.
Lead and Develop Talent:
Coach and build a high-performing, engaged team of Strategy Analysts, driving recruitment, knowledge-sharing, and a culture of accountability that aligns with Monzo’s core values.
Drive Strategy and Delivery:
Translate VAIB priorities into clear, actionable projects and oversee the implementation of customer-centric treatment strategies, expertly balancing team capacity with strategic and regulatory demands.
Leverage Data for Improvement:
Monitor customer journeys and performance metrics, utilizing both quantitative and qualitative insights to identify emerging trends, resolve gaps, and make evidence-led recommendations with Strategy Leads.
Champion Cross-Functional Collaboration:
Partner seamlessly across Operations, Product, Risk, Data, and Engineering to ensure VAIB considerations are deeply embedded into wider business initiatives and customer touchpoints.
Manage Risk and Governance:
Work closely with Risk and Compliance partners to design, document, and operate robust controls, ensuring all team activities strictly adhere to internal governance and external regulatory expectations.
Resolve Complex Escalations:
Act as the primary escalation point for complex customer, operational, or regulatory issues, guiding the team through ambiguity to reach appropriate and proportionate outcomes.
Lead Through Change:
Own and cascade crucial business communications and leadership updates, effectively supporting stakeholders through process changes while identifying emerging opportunities for continuous improvement.
🤩 We’d love to hear from you if…
You have deep subject matter expertise in vulnerability, accessibility, inclusion, and bereavement (VAIB), applying key legal and industry standards (e.g., Consumer Duty, Equality Act, WCAG) to proactively reduce barriers and champion exceptional customer outcomes.
You are a values-driven leader with a proven track record of building motivated, high-performing teams through coaching, clear feedback, and a strong commitment to continuous professional development for both yourself and your team.
You are highly organised and adaptable, with the ability to manage competing priorities, allocate team capacity, and translate strategic goals into structured programs of work that are successfully delivered and monitored.
You can interpret customer insights and operational data to make evidence-based recommendations and sound decisions, particularly when navigating complex or ambiguous regulatory and operational challenges.
You have a strong grasp of risk, governance, and control environments, paired with excellent communication skills to influence stakeholders, manage formal actions, and confidently guide your team through organisational change.
Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!
🙌 What’s in it for you
💰 £51,200-64,700 + equity + Incentive Awards tied to your performance
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚 £1,000 learning budget each year to use on books, training courses and conferences.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more!
Read our full list of benefits
.
🌈
The application journey has 3 key steps
Recruiter call (25 minutes)
Values & Behaviours Interview (60 minutes)
Role Specific Interview (60 minutes)
This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.
You can read them here.
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
#LI-REMOTE
#LI-CB4
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Intellias
Meet your recruiter
Viktoriia Borsuk
viktoriia.borsuk@intellias.com
https://www.linkedin.com...
Vacancy details
DevOps Engineering
DevOps Engineer (AWS)
Middle
Ukraine
Remote
APPLY NOW
REFER A FRIEND
Let’s connect people globally! With a first-class team of engineers, Intellias provides and supports top-level services in the telecom sector all over the world. Join in and be among those who create the future of communications!
What project we have for you
Our client, a leading software and services provider for communications and media companies, is establishing the Support and Maintenance team for newly launched project in Ukraine, so looking for strong and motivated support personnel with experience in operating high-performing, scalable, enterprise-grade applications and frameworks (On-prem OpenShift, Kubernetes, HBase, Kafka). You will be part of a talented software engineering team that is servicing the next generation of our product using micro services technology stack.
Take responsibility on operations and support of Production BSS (Telecom Billing, rating, ordering, PCRF, network provisioning, IVR, Product catalog and API) IT project in ensuring the Maintenance and services operations SLA. Ensure solution meets customer business and technical needs by leveraging out clients IT assets and best practices while considering IT strategic goals.
What you will do
In one sentence:
The DevOps engineer is responsible for carrying out day to day applicative infrastructure management supporting production activities.
Responsibilities:
24/7 support of production Infrastructure services to ensure the highest standards of availability, resilience, integrity, security and performance required by our business systems.
Collaborate with cross-functional teams to implement DevOps practices that streamline software delivery and infrastructure management.
Build, maintain, and scale automated deployment pipelines for various applications, ensuring efficient and error-free code deployments.
Monitor and optimize system performance, reliability, and security in both production and development environments.
Troubleshoot and resolve infrastructure issues, implementing proactive measures to prevent future occurrences.
Develop and maintain scripts and tools to automate repetitive tasks, enhancing efficiency and reducing errors.
Manage containerization and orchestration technologies (e.g., Docker, Kubernetes) for seamless application deployment and scaling.
Work closely with development teams to integrate continuous integration/continuous deployment (CI/CD) practices and facilitate automated testing.
Participate in on-call rotations and provide timely incident response and resolution.
What you need for this
Critical Experience:
Bachelor’s degree in computer science, Engineering, or a related field (or equivalent experience).
3+ years of experience as a DevOps Engineer or in a similar role.
Proficiency in scripting languages such as Shell, Python or Bash.
Familiarity with containerization tools like Docker and container orchestration tools like Kubernetes.
Familiarity with DBA tasks of PostgreSQL, HBase, or Couchbase databases
Solid understanding of CI/CD concepts and tools (e.g., Jenkins, GitLab CI/CD).
Experience with monitoring and logging tools (e.g., Prometheus, ELK stack, Grafana).
Willing to work in shifts and weekend support model.
Strong problem-solving skills and the ability to work effectively in fast-paced environments.
Must have the ability to see the full End to End picture, including impact on the customer.
Will be a plus:
Familiarity with Business Support System (BSS).
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
AWS
Location: United States; United Kingdom; Canada; Germany
Senior Amazon Brand Manager – GNO Partners
GNO Partners was founded by Gal and Ouriel, who built and exited two successful Amazon brands. We help Amazon FBA sellers scale profitably using our proven system.
We are a Done With You consultancy, meaning we don’t manage client accounts—we set the strategy, analyze their brand, and teach them how to execute using our resources.
Why Join Us?
Fully remote Amazon consulting agency.
High-performance culture: hard work, speed, over-delivery, and trust.
Yearly total pay: $250,000–$350,000+, based on performance and Revenue Share (no cap). Includes:
Base guaranteed salary
: $120,000. This is your guaranteed pay during ramp-up, even before you have a full client portfolio.
Within 120 days, with a full client portfolio, consultants earn at least
$17,500 in monthly salary
and continue to grow from there.
Our top consultants earn
$300,000+ per year
.
How the performance is calculated
: you earn more as you manage more clients, keep them longer, and generate referrals.
Work with a team that lives and breathes Amazon, and has fun doing it.
Who We’re Looking For:
Senior Amazon Brand Manager who deeply understands Amazon FBA, enjoys strategizing for brand growth, and can tackle complex challenges with
precision and speed.
Key Skills & Experience:
Organic Ranking Mastery
: Product launches, ranking strategies, and algorithm insights.
Amazon PPC Expertise:
Strategy + execution, proven hands on experience managing minimum
$50K+/mo budgets
.
Brand Management:
Experience managing Private Label brands generating a minimum of $10M in annual revenue
Logistics & Backend:
Strong grasp of
COGs, fees, inventory, and profitability (P&L) optimization
.
Amazon Catalog Troubleshooter:
Proven expertise in diagnosing and resolving complex catalog issues.
Responsibilities:
Lead weekly strategy calls with clients, ensuring project progress.
Solve Amazon challenges and guide clients through key projects.
Track progress and provide clear next steps.
Offer daily support via Slack & Email.
Continuously improve our consulting systems.
Attend weekly training and team meetings.
Qualifications:
Full-time, remote.
3+ years Amazon FBA experience
, managing brands
$10M+ in revenue minimum.
PPC expertise:
Managed
$50k monthly ad budgets minimum
.
Seller Central pro:
Navigate and optimize quickly.
Strong project management & client communication skills.
Positive, proactive, and
client-focused
personality.
Fluent in English.
Ambitious and driven, with a relentless work ethic to maximize earning potential
If you're an Amazon expert, you're driven, strategic, and thrive in high-growth environments, we want you on our team!
*For referrals, email us at HR @ gnopartners.com
and CC the candidate you’re introducing.
Location: Sydney, Australia
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As the Revenue Strategy & Operations partner for Australia and New Zealand, one of our most established markets in Asia-Pacific, you'll work with our ANZ sales leadership to plan and run the business, from the market's largest enterprises and government agencies to its fastest-growing technology companies.
You will be the trusted advisor to our sales leaders on how the business is planned and run: where we invest, how we cover the market, and how we read performance in a consumption business, while building the operational foundations to scale. Much of the work you will do yourself, hands-on.
This role suits a structured thinker who is comfortable with ambiguity: you will often start from an open question, turn it into a clear recommendation, and get leaders who don't report to you aligned behind it.
You'll work closely with Strategy & Operations peers in Singapore, Japan, Korea and India, with global Revenue Operations and Finance, and you'll use Claude every day to do the work of a much larger team.
This is a senior individual contributor role. You'll report to the head of Revenue Strategy & Operations for Asia-Pacific, who is also based in Sydney, work day to day alongside our sales leaders and team, and spend regular time with customers and colleagues across Australia and New Zealand.
Responsibilities
Go-to-Market Strategy
Lead annual and quarterly go-to-market planning for Australia and New Zealand with sales leadership and Finance: set targets, territories and sales capacity, and own the trade-offs behind them.
Set how we segment the market and design territories across enterprise, public sector, digital natives and startups, and keep books balanced as the team grows.
Align leadership on coverage and investment (which industries and accounts get named sellers, what we cover through partners and self-serve), and revisit the call as the business grows.
Shape how we go to market with cloud marketplaces, systems integrators and resellers (co-selling, partner pipeline and joint planning), alongside our partnerships team.
Give sales leadership an independent read of the business (consumption, pipeline and performance by segment), with the risks, the opportunities and a recommended course of action, early enough to act on.
Rhythm of the Business & Regional Leadership
Own the operating rhythm for Australia and New Zealand (weekly forecast and pipeline reviews, monthly and quarterly business reviews), and make it the place where decisions get made, not where reports get read.
Represent the market with Revenue Operations, Sales Enablement, Finance, Marketing and Partnerships; keep its plans aligned with Asia-Pacific and the company, and bring back what works elsewhere.
Advise ANZ and Asia-Pacific leadership through planning sessions, performance reviews and leadership updates. Own the narrative, not just the numbers.
Influence without authority: bring structure to ambiguous problems, build the case, and drive decisions across teams you don't manage.
Operations & Global Programs
Own the market's commercial governance (account and territory decisions, rules of engagement, planning inputs, data standards), working through our global Revenue Operations team, who own the CRM and sales systems.
Land global programs, processes and tools in Australia and New Zealand, and be the market's voice back to headquarters when something needs to change.
Keep the commercial engine running smoothly across the long, multi-stakeholder sales cycles typical of enterprise and government buyers.
You may be a good fit if you have
Required qualifications
8-12 years of experience in B2B SaaS, cloud or enterprise software, including several years leading sales strategy, revenue operations or commercial go-to-market work as the advisor to a sales leader, ideally in Australia or New Zealand
Structured thinking: a track record of taking ambiguous, open-ended problems and turning them into options, a recommendation and a decision
Analytical depth: you can get from raw data to a recommendation yourself, and you know which three numbers a leader needs to see
You have owned annual planning, territory design, quota setting and business reviews for enterprise sales teams
Hands-on with Salesforce and data (reports, dashboards and your own analysis); you use the systems yourself rather than administer them
Presence and judgement with senior sales leadership and C-level stakeholders, including the confidence to give an unwelcome recommendation, and a record of getting decisions made across teams you don't manage
Comfortable operating in ambiguity and at pace; you can build the process while running it
A record of advising regional leadership on go-to-market strategy and getting the organization behind it
Based in Sydney
Strong candidates may also have
Experience in a consumption or usage-priced business (cloud infrastructure, data or AI platforms): planning and forecasting on usage, not bookings alone
Management consulting experience (strategy or operations work), ideally combined with time in an operating role
A track record of scaling sales organizations through 3x+ growth periods in B2B software
Go-to-market experience with the Australian public sector (federal and state), or with partners and cloud marketplaces in Australia and New Zealand
Experience in Chief of Staff or Business Operations roles supporting regional leadership
You already use AI tools hands-on in your own work
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
seniorSofia, Bulgaria; Plovdiv, Bulgaria
seniorLondon; We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities
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